CANDIDATE INFORMATION PACK
EXECUTIVE DIRECTOR, WOMEN, YOUTH AND CHILDREN CANBERRA HEALTH SERVICES
CANDIDATE INFORMATION PACK
Executive Director, Women, Youth & Children
TABLE OF CONTENTS
Executive Summary 3
Canberra Health Services 4
Position Purpose 7
Employment Terms & Conditions 10
How to Apply 11
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Executive Director, Women, Youth & Children
EXECUTIVE SUMMARY
Canberra Health Services (CHS) is focused on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region - a catchment of approximately 400,000 people.
The Centenary Hospital for Women and Children provides services including obstetrics, gynaecology, neonatology and paediatrics with associated allied health and support services. Specialist services are provided for children and young people with acute and chronic conditions through paediatric medicine, rehabilitation services, oncology support and child and adolescent mental health services. A range of community-based health services are delivered through community health centres and community nursing which include women’s health, youth and early childhood.
The Executive Director (ED), Women, Youth and Children is responsible for effectively managing the strategic direction and operations across their division as well as being innovative, accountable and driving change across their service area. The ED will work collaboratively to drive patient flow initiatives to ensure consumers receive timely access to services. The ED will maintain effective linkages across CHS and other ACT services to ensure that services delivered are person and family centred.
To be a strong candidate for this role you will:
• Have previous experience in leading and managing the delivery of health services in a tertiary setting. • Be experienced in leading successful change programs and developing models of service delivery across the continuum of care. • Have a track record of implementing divisional and organisational reform agendas to improve the delivery of quality health services and consumer health outcomes. • Have a passion for the delivery of exceptional healthcare to women, youth and children.
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Executive Director, Women, Youth & Children
CANBERRA HEALTH SERVICES
Canberra Health Service’s vision and role reflect what we want the health service to stand for, to be known for and to deliver every day.
Vision: creating exceptional health care together Role: to be a health service that is trusted by our community Values: Reliable, Progressive, Respectful and Kind
At Canberra Health Services, the vision and role are more than just words, they are a promise to each other, to the patients, their families and to the community.
The values underpin the role and vision and tell the world what we stand for as an organisation. These reflect who we are now, and what we want to be known for, capturing the commitment to delivering exceptional health care to the community.
Canberra Health Services provides a range of publicly funded acute, sub-acute, primary and community-based health services to people in the Australian Capital Territory and surrounding Southern New South Wales region. These services are provided through:
Canberra Hospital A modern 600-bed tertiary hospital providing trauma services and most major medical and surgical sub-specialty services. Canberra Hospital is the largest public hospital in the region located in the suburb of Garran.
University of Canberra Hospital A dedicated and purpose-built rehabilitation, recovery and research hospital with 140 inpatient beds, 75 day places and additional outpatient services. This hospital was completed in 2018 and includes rehabilitation facilities including a hydrotherapy pool, gymnasiums and rehabilitation courtyards.
Walk-in Centres Provide free treatment for minor illness and injury for non-life-threatening injuries and illness. No appointment is needed. Walk-in Centres are located in Tuggeranong, Belconnen, Gungahlin, Weston Creek and the Inner North (Dickson).
Community Health Centres Six Community Health Centres provide a range of general and specialist health services to people of all ages. These include early childhood, youth and women’s health, dental health, mental health and alcohol and drug services.
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Executive Director, Women, Youth & Children
The Canberra Health Services Strategic Plan 2020-2023 sets out the path forward as an organisation for the next three years. It is values driven and outlines how we will deliver against our vision. Our four strategic priorities are:
The Canberra Health Services Corporate Plan 2020-21 guides our activities each year within our four strategic priority areas. This identifies our key actions and makes it clear what needs to be achieved each year.
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Executive Director, Women, Youth & Children
The ACT Government is investing in significant health infrastructure to support the growing demand on services. The Canberra Hospital Expansion is part of our long-term plan to deliver a world-class health system for the people of the ACT and surrounding region. The Canberra Hospital Expansion includes a new Critical Services Building and an expansion of the Centenary Hospital for Women and Children.
Enabling works for the Critical Services Building has also commenced. This facility is due for completion in 2024 and will boost operating theatre numbers and inpatient capacity, significantly expand our emergency department and intensive care bed numbers which includes a 4 bed paediatric intensive care space. The Critical Services building will also include a new 51 bed Coronary Care Unit with interventional Cardiology services, integrated radiology and medical imaging facilities and new x-ray, CT and MRI equipment.
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Executive Director, Women, Youth & Children
POSITION PURPOSE
The Executive Director, Women, Youth and Children is responsible for effectively managing the strategic direction and operations across their division as well as being innovative, accountable and driving change across their service area. They are accountable and responsible for implementing and driving reforms and implementing the organisation’s Corporate and Strategic Plans, which are aimed at increasing effectiveness and efficiency and implementing best practice access initiatives across CHS. The incumbent should have a detailed understanding of leadership, financial risk management, strategic direction-setting and the challenges facing modern healthcare service delivery.
KEY DUTIES AND RESPONSIBILITIES
It is expected that the Executive Director will have a unique understanding of the responsibilities and accountabilities of the role and a strategic understanding of CHS’s key priorities. The successful applicant will provide outstanding and strategically focused leadership, communicate professionally with high level internal and external stakeholders and work with flexibility, efficiency, and diplomacy within a complex team.
View the required skills, experience and knowledge in the Position Description.
SELECTION CRITERIA
The Executive Director, Women, Youth and Children will demonstrate skill and knowledge in the following criteria: 1. Leads and values people Motivates and develops people, Values diversity and respects individuals and builds a culture of improving practice.
2. Shapes strategic thinking Inspires a sense of purpose and direction, encourages innovation and engages with risk and thinks broadly and develops solutions.
3. Achieves results with integrity Develops organisational capability to deliver results, manages resources wisely and with probity, progresses evidence-based policies and procedures and shows sound judgement, is responsive and ethical.
4. Fosters collaboration Listens and communicates with influence, engages effectively across government, builds and maintains key relationships.
5. Exemplifies citizen, community and service focus Understands, anticipates and evaluates client needs, creates partnerships and co-operation, works to improve outcomes.
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Executive Director, Women, Youth & Children
QUALIFICATIONS
Mandatory: • Extensive knowledge of health systems and the delivery of health services in a tertiary setting. • Previous experience in leading and managing complex clinical services at a senior level. • Demonstrated track record in implementing organisational reform agendas to improve quality of care and patient outcomes. • Detailed understanding of leadership, financial risk management, strategic direction-setting and the challenges facing modern healthcare service delivery. • Have an understanding of how National Standards and Quality Health Service (NSQHS) indicators align with this role.
Desirable: • Administrative or Management Tertiary qualification.
CHALLENGES
Major challenges currently associated with the role include: • Providing strategic and operational leadership • Building a culture of quality and safety that is patient/client centred. • Leading innovation and change management to address emerging service and workforce needs within span of control. • Leading innovative workforce planning, attraction, and retention to ensure that resources are available to meet the service demands of the community
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Executive Director, Women, Youth & Children
REPORTING & KEY RELATIONSHIPS
The Executive Director, Women, Youth and Children reports directly to the Chief Operating Officer. See
KEY DATA
Staffing 8 direct reports Clinical Director – WYC Clinical Director – Neonatology Clinical Director – Obstetrics and Gynaecology Clinical Director - Paediatric Director of Nursing and Midwifery Director – Community Health Programs Director of Allied Health Business Manager
Annual Budget $101,825m
Service Location Canberra Hospital, Garran ACT
Useful Links Role Description Canberra Health Service Website Canberra Health Service Strategic Plan 2020-2023 ACT Health Service Annual Reports CHS Recruitment Flyer
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Executive Director, Women, Youth & Children
EMPLOYMENT TERMS & CONDITIONS
CLASSIFICATION Executive Band 2.2
PRE-EMPLOYMENT PROBITY CHECKS
Information on a person’s suitability for appointment is obtained for all appointments. Potential appointees will be asked whether there are any reasons why they should not be appointed such as: Information on a person’s criminal history and other associated probity checks will be sought from those candidates whose application has progressed to shortlisting for interview.
Applicants unsure about the definition of disclosable criminal convictions or status of any criminal conviction may wish to seek legal advice in responding to the probity check questions. (A ‘disclosable’ conviction is one that is recorded by the court and has not been rehabilitated or spent under the Criminal Law (Rehabilitation of Offenders) Act 1986 and, in the case of Commonwealth convictions, the Crimes Act 1914 (Commonwealth), and does not breach the confidentiality provisions of the Youth Justice Act 1992.)
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Executive Director, Women, Youth & Children HOW TO APPLY
The closing date for applications is Tuesday 20 July 2021 The reference number to include in your application is H21_3697.
For a confidential discussion, please contact Principal Consultant, Rhodie Miller
M: +61 (0)422 816 557 E: [email protected]
Please submit application documentation to Executive Search Coordinator, Jane Mather:
T: +61 (0)2 9900 0106 E: [email protected]
It Is standard practice for HardyGroup to acknowledge receipt of your application no later than the next business day. We request that if you do not receive the acknowledgement, you contact the search coordinator listed above as soon as possible after the 24-hour business period and arrange to resend your application if necessary.
Your application must include:
1. Completed HG Application Form 2. Cover letter addressed to the Principal Consultant; 3. A written response addressing the key selection criteria, found on page 7; and 4. An up to date copy of your Curriculum Vitae
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Executive Director, Women, Youth & Children
REFEREES
You will need to provide details of three (3) professional referees. To do so, complete the relevant fields in the Candidate Profile. You should carefully consider who you select to approach to provide reference advice. Your current manager must be included. It is customary for referee reports to be requested after interview and if you are the preferred candidate, your permission will be requested prior to contacting your referees.
PERSONAL INFORMATION
HG complies with the Privacy Act 1988 (Cth), all applications are treated by HG in strict confidence, however in submitting an application you are extending permission to share your application with the Selection Panel.
Personal Information will be used to assess your suitability for appointment to this Positions Health Services. As part of the selection process, personal information will be dealt with in accordance with HG’s Privacy Policy and the Information Privacy Act 2009.
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POSITION DESCRIPTION
Directorate Canberra Health Reporting Relationships Services Division Executive CEO, CHS Branch Women’s, Youth and Children Position Number E00625 Chief of Operations, CHS Executive Director, Position Title Women’s, Youth and Children’s Executive Director, Classification Executive Band 2.2 Women’s, Youth and Children’s Location The Canberra Hospital Last Reviewed
Our Vision: creating exceptional health care together Our Role: to be a health service that is trusted by our community Our Values: Reliable, Progressive, Respectful and Kind
POSITION OVERVIEW Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website: https://www.health.act.gov.au/ The Executive Director, Women, Youth and Children is responsible for effectively managing all Strategic direction and operations across their service areas as well as innovation, accountability and change across their service area. The Executive Director will provide high level insights and guidance in the operation of patient flow systems and processes to improve access and performance and will maintain effective linkages across CHS and other ACT services to ensure they are person and family centred. The Executive Director is accountable and responsible for implementing reforms aimed at increasing effectiveness and efficiency and implementing best practice access initiatives across CHS in line with the Territory Wide Health Services Framework (TWSF); and the implementation of the Quality Strategy ensuring care
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is person centred, safe, effective and high quality. This will incorporate a whole of organisation view of strategic outcomes and the program of change for CHS. As this is an operational role, the Executive Director will work autonomously in order to efficiently lead the operational services in their area of responsibility. The Executive Director reports to the Chief Operating Officer and plays a vital role as part of the organisational executive. This role will consult and engage with the Chief Operating Officer and the Chief Executive Officer on high-level operational issues and change initiatives. The role will additionally consult and liaise with the other Service Stream Executive Group Manager on demonstrating a collaborative approach to the delivery of Health services within their service stream and across Canberra Health Services.
DUTIES It is expected that the Executive Director, Women, Youth and Children will have a unique understanding of the responsibilities and accountabilities of the role and a strategic understanding of CHS’s key outcomes and will work collaboratively with the other executives across CHS. The successful applicant will provide outstanding and strategically focused leadership, communicate professionally with high level internal and external stakeholders and work with flexibility, efficiency, and diplomacy within a complex team. You will: 1. Lead and be accountable for Strategic decisions and operational service delivery for their Service Area including implementation of reforms to increase effectiveness and efficiency for the areas within the Service. 2. Ensure the highest standards of quality and safety in all services provided to improve outcomes and reduce harm. 3. Oversee the maintenance of safe facilities appropriate for the delivery of high- quality person and family centred, safe and high-quality patient care, including maintenance of infrastructure to maintain safe environments. 4. Provide high level leadership to senior management and all staff and ensure that consultation and teamwork based on the CHS values are encouraged throughout the organisation, and that teams are led and developed to be high performing. 5. Oversee Contract Management to ensure organisational efficiencies and alignment for the provision of services, relevant to the areas and services relevant to their Service area. 6. Assist the Chief Operating Officer and the Chief Executive Officer to develop and implement a reform agenda in line with organisational strategies in relation to the enhanced operational delivery of health services in line with the TWSF and the Canberra Health Services Strategic Plan. This includes establishing and maintaining partnerships with other internal and external stakeholders. 7. Facilitate system wide thinking and decision making to support the optimisation of hospital and health system performance that enable the community to access person and family centred, safe and high-quality care. 8. Design and implement system process improvement and reform. 9. Provide high level advice to the Minister(s), Chief Executive Officer and Chief Operating Officer of CHS. 10. Provide strategic leadership and oversight to the Service to ensure good governance and alignment of services to the TWSF.
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11. Drive and maintain effective communication with internal and external stakeholders, including clinicians and the community and represent CHS at relevant forums. 12. Continue to develop a positive public profile for ACT’s public health system. 13. Maintain knowledge of local, national and international health and community care systems, including current and emerging issues concerning the health sector.
ABOUT YOU CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are particularly encouraged to apply.
Behavioural Capabilities • Possess high level management and executive leadership experience and to be able to demonstrate sound understanding of the requirements of high- level management in the public sector. • A proven track record of achievement and success in a similar role. • Demonstrated professionalism and probity with a disposition to proactive risk management. • Experience in shaping and guiding strategic decisions, formulating strategies in line with organisational objectives. • Well-developed collaboration, leadership and management experience, including ability to inspire and motivate others to achieve corporate goals, identify and develop the potential in others, and assess and mitigate future work and capability requirements. • High level critical thinking ability and extensive process, resource and budget management skills in order to implement operational efficiency and understand the challenges facing modern healthcare service delivery. • Political sensitivity and astuteness with a sophisticated understanding of the demands of public sector accountability. • High level interpersonal skills in order to negotiate, influence and provide key information to support decisions made by a diverse stakeholder group. • Manages strategic networks and stakeholders to foster cooperation and builds trusted relationships with political groups and decision makers. • A commitment and the ability to lead the delivery of person and family centred, safe and high-quality care in a sustainable health system.
Position Requirements/Qualifications: Mandatory: • Extensive knowledge of health systems and the delivery of Health Services in a tertiary setting. • Previous experience in leading and managing complex clinical services at a senior level • Demonstrated involvement in implementing organisational reform agendas improving outcomes and quality. • Extensive knowledge and demonstrated experience in best-practice and contemporary management and leadership approaches. 3
• Detailed understanding of leadership, financial risk management, strategic direction-setting and the challenges facing modern healthcare service delivery. • Have an understanding of how National Standards and Quality Health Service (NSQHS) indicators align with this role. • Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.
Desirable: • Administrative or Management Tertiary qualification. • Previous experience in managing clinical services in a public health setting Please note prior to commencement successful candidates will be required to: • Undergo a pre-employment National Police Check.
WHAT YOU REQUIRE These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience:
Selection Criteria – based on the ACTPS Executive Capabilities Executive Capabilities are a way of describing the behaviours that characterise successful ACTPS executives and the values and personal attributes that support these behaviours. They also provide an integrated and consistent means of assisting executives to identify developmental needs and achieve significant and measurable growth in areas such as leadership, strategic vision and effective management. When considering applicants, Selection Advisory Panels will seek evidence of performance against each of the criteria. Selection panels may use a range of methods to identify work outcomes, capabilities and behaviours that demonstrate high performance.
It is therefore in the interests of candidates to present their application in a way that demonstrates significant outcomes associated with each of the criteria, as well as the capabilities and behaviours that underpin them.
(Please note that it is not necessary to address the capabilities and behaviours individually).
The Executive Capabilities are as follows: Leads and values people • Motivates and develops people • Values diversity and respects individuals • Builds a culture of improving practice
Shapes strategic thinking • Inspires a sense of purpose and direction • Encourages innovation and engages with risk 4
• Thinks broadly and develops solutions
Achieves results with • Develops organisational capability to deliver integrity results • Manages resources wisely and with probity • Progresses evidence-based policies and procedures • Shows sound judgement, is responsive and ethical
Fosters collaboration • Listens and communicates with influence • Engages effectively across government • Builds and maintains key relationships
Exemplifies citizen, • Understands, anticipates and evaluates client community and service needs focus • Creates partnerships and co-operation • Works to improve outcomes
Information on Executive Capabilities for the ACTPS can be found at: http://www.cmd.act.gov.au/employment-framework/for-executives/actps- executive-employment-conditions
WORK ENVIRONMENT DESCRIPTION The following work environment description outlines the inherent requirements of the role and indicates how frequently each of these requirements would need to be performed. Please note that the ACT Public Service is committed to providing reasonable adjustments and ensuring all individuals have equal opportunities in the workplace.
ADMINISTRATIVE FREQUENCY Telephone use Frequently General computer use Frequently Extensive keying/data entry Frequently Graphical/analytical based Frequently Sitting at a desk Frequently Standing for long periods Occasionally
PSYCHOSOCIAL DEMANDS FREQUENCY Distressed People e.g. Emergency or grief situations Occasionally Aggressive & Uncooperative People e.g. drug / alcohol, Occasionally dementia, mental illness Unpredictable People e.g. Dementia, mental illness, head Occasionally injuries Restraining e.g. involvement in physical containment of Never clients/consumers Exposure to Distressing Situations e.g. Child abuse, viewing Occasionally dead / mutilated bodies; verbal abuse; domestic violence; suicide
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PHYSICAL DEMANDS FREQUENCY Distance walking (large buildings or inter-building transit) Frequently Working outdoors Never
MANUAL HANDLING FREQUENCY Lifting 0 – 9kg Frequently Lifting 10 – 15kg Never Lifting 16kg+ Never Climbing Never Running Never Reaching Occasionally Kneeling Occasionally Foot and leg movement Frequently Hand, arm and grasping movements Frequently Bending/squatting Occasionally Bend/Lean Forward from Waist/Trunk twisting Occasionally Push/pull Occasionally Sequential repetitive movements in a short amount of time Occasionally
TRAVEL FREQUENCY Frequent travel – multiple work sites Occasionally Frequent travel – driving Occasionally
SPECIFIC HAZARDS FREQUENCY Working at heights Never Exposure to extreme temperatures Never Operation of heavy machinery e.g. forklift Never Confined spaces Never Excessive noise Never Low lighting Never Handling of dangerous goods/equipment e.g. gases; liquids; Never biological. Slippery or uneven surfaces Occasionally
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Come join our team
Issue 201 | August 2018
Canberra Health Services (CHS) supports the ACT and surrounding area, a population of approximately 800,000. As a newly established organisation, it’s an exciting time to be a part of CHS as we look to the future and focus on delivering high quality clinical services to our community.
Expand your career in health
A young organisation care strategy, the Occupational Violence Strategy, and a Positive Our vision: focused on the future Workplace strategy supporting respectful behaviours. Creating CHS came into being on 1 October exceptional 2018 when ACT Health transitioned As a new organisation, we have into two organisations. Our CEO, the chance to forge a path that health care Bernadette McDonald, started aligns with the shared values of together with CHS on the same day and our staff and community. has realigned our organisational We are working with staff to structure to ensure that it supports develop the organisation’s plan, Our role: operational effectiveness, efficient providing a clear vision for the To be a health decision making, accountability and future and identifying our role and reflects CHS’ business priorities. behaviours which will help us to service that achieve the vision. The CEO has also commenced is trusted by our work on high priority strategies As part of this, we have recently ensuring the safety of our staff and finalised the organisation’s vision community consumers, this includes the Timely and role statement.
health.act.gov.au About
CHS Our services include: CHS provides acute, The Canberra Hospital: a modern 600-bed tertiary sub-acute, primary hospital providing trauma services and most major and community- medical and surgical sub-specialty services. based health University of Canberra Hospital Specialist Centre for services to the Rehabilitation, Recovery and Research: a dedicated and purpose-built rehabilitation facility, with 140 inpatient beds, Australian Capital 75-day places and additional outpatient services.
Territory (ACT) and Mental Health, Justice Health, Alcohol and Drug Services the surrounding provide a range of health services from prevention and treatment through to recovery and maintenance at a Southern New South number of locations and in varied environments for people Wales region. suffering from mental health issues.
Four Walk-in Centres: which provide free treatment for minor illness and injury.
Six community health centres: providing a range of general and specialist health services to people of all ages.
A range of community-based health services including early childhood services, youth and women’s health, dental health, mental health and alcohol and drug services.
CHS is a partner in teaching with the Australian National University, the University of Canberra and the Australian Catholic University. We are The ACT Government is expanding expanding health services to support the needs of and building our growing community committing to the expansion a welcoming, of the Centenary Hospital for Women and Children—with Paediatric Intensive Care Unit, high-quality Neonatal Intensive Care Unit, Paediatric High Dependency and sustainable Unit, dedicated paediatric recovery area and adolescent health service. mental health services.
The Minister for Health and Wellbeing has also recently announced the brand- new Surgical Procedures, Interventional Radiology and Emergency (SPIRE) Centre, which will boost operating theatre numbers, significantly expand our emergency department, critical care, inpatient wards and paediatric intensive care unit.
SPIRE will be built at the eastern end of the hospital campus with construction expected to be completed in 2023-24. The new centre will deliver more services for the community in a purpose-built facility that will include:
»» 148 beds and 22 new state-of-the-art operating theatres, that will support the most advanced medical technology and techniques in caring for Canberrans
»» a new and expanded 60 bed Intensive Care Unit including a 4 bed Paediatric Intensive Care
»» a new 51 bed Coronary Care Unit, including interventional Cardiology Services
»» a new and expanded 114 bed Emergency Department
»» 64 bed inpatient beds for overnight care
»» integrated radiology and medical imaging facilities, including 2 new X-Ray machines, 3 CT scanners and an MRI machine. The Australian National University (ANU) have announced the construction of a new building that will boost the teaching, training and research presence on the hospital campus. This is a significant investment that will co-locate medical research, the use of the latest technologies and clinical teaching and training to ensure that we are placed to attract the best and brightest students and clinicians, nationally and internationally.
The University of Canberra Hospital opened in 2018 and is the largest rehabilitation centre in Canberra and surrounds. The purpose-built rehabilitation hospital includes dedicated therapy spaces, therapeutic outdoor spaces and a hydrotherapy pool. We are expanding our community Walk-in Centres with plans to have five centres in operation by the end of 2019.
Remuneration and Conditions
We offer highly competitive pay rates and excellent employment conditions.
If you dream of space, a cosmopolitan lifestyle, fresh air and flowing traffic, then Canberra is the city for you. When you work with us you are part of a professional and caring community.
To learn more about the benefits of living and working in Canberra you can find out more about the adventure that awaits you at www.canberra.com.au