Community Background: Name: Shou-Feng International Safe Community Nationality: Taiwan Number of Residents: 18,669 Beginning Year of Plan: 2006 Year of Certification: 2008 Community Website: www.nlica.com.tw Due Day of Annual Report: 2011.2.1 Reported by the Director of Operation Center--- Mr. Jun-Bi Yang
E-mail：[email protected]
Content: Criteria 1 – Partnerships 1: Over the past 12 months have there been any significant changes to your ISC community coalition/network/group? Yes, the coordinators of water safety, home safety, road safety, child safety, and tourist & leisure safety group changed.
2: Please provide details of your current coalition membership list. Include name, email address and position/organisation for each coalition member. Names, work places, positions, and phone numbers (or e-mails) of all promotion committee members: Duty Name Work place Position Phone number or e-mail Host QIU, Shoufeng Township head of township 865－2131 MEI-SHU Office Co-host WU, Shoufeng Township Secretary 0912－517268 SHENG-LIAN Office Business XU, Shoufeng Township Director of Civil 865－2131 Coordinator ZHAN-REN Office Affairs Section Water Safety LI, JIN-FANG Fengping Village head of village 0919-251002 Committee ZHENG, Shoufeng Township Capitan 0910－660684 WEN-ZHANG Fire Station Agricultural LIU, Shoufeng Township Section chief 0911-383898 Affairs Safety XING-QUAN Farmers’Association Committee PENG, Shuhu Village Head of village 0932－653819 RONG-HUA School Safety LI, ZHI-MING Shou Feng Junior Principal 865－2111 Committee High School YE, Hualien County Councilor 0937-165710 KUN-JING Council Household Safety LI, LI-QING Fongtian Police Chief 865－1486 Station Committee HE, Shoufeng Household Director 865－1944 ZONG-MING Registration Office Road Safety LEI, Fengshan Village head of village 0937-175290 GUO-WAN Committee LIN, Sikou village head of village 0919－251002 MING-GUANG Senior Citizens SU, YU-TONG Shoufeng Township President 865－1221 Senior Citizens’ Safety Committee Association LI, Shoufeng Village Nurse 865－2101 FANG-LING Health Center Children Safety ZHOU, Feng Shan Primary Principal 865－1640 Committee CHUN-YU School ZHANG, Feng Li Primary Principal 865-2183 SHI-XUAN School TAN, Si Kou Primary Principal 865-2275 YU-LONG School Travel Safety ZHOU JIAO, Taiwan Hospitality Military Training 865-3906 Committee YUAN-LANG and Tourism College Director ZHANG, Fengli Village Head of village 0935－370324 RUI-YUAN Director of the YANG, JUN-BI Hualien County Chief Secretary 0913-328709 Operation Center Nou-Li InterCommunity Association
3a: How often has your community coalition met during the past 12 months? Attach any relevant meeting agenda, minutes, annual report and any other relevant documents that demonstrate the operation of your intersectoral leadership group over the past year. The meeting of promotion organization is held once a year (as shown in Attachment---2010 The Meeting Records of All Group Heads). In addition, the operation center pays monthly regular visits to all promotion committee to listen to their opinions. Moreover, the operation center assembles its job review meetings and holds the conferences for all service spots of care for senior citizens and foreign spouses under the request of Hualien County Government in a monthly manner.
The Meeting of All Group Heads Monthly regular visit of all Monthly regular meeting of the committee operation center
Monthly regular meeting of the The Meeting of Care for Senior The Meeting of Care for Foreign operation center Citizens Spouses 3b: Over the past 12 months have there been any changes to the way your ISC is funded? A. The Soil and Water Reservation Bureau, Council of Agriculture sponsored the community NTD 24,000,000 to improve the infrastructure of roads, sewerage, park trails. B. Hao Ran Foundation sponsored the community NTD 250,000 to pay foreign spouses home visits to assist them in adjusting to the life in Taiwan.
Sewerage Construction Park Trail Improvement Home visit of Foreign Spouses Construction
Criteria 2 – Sustainable programs 4: Over the past 12 months have there been any changes to your working groups/priority areas? Since the elections of representatives and heads of townships, cities, and villages took place this year and there were some personnel changes regarding school principals and heads of institutions, many promotion committee members changed. Moreover, after the former head of Shoufeng Township, Mrs. Mei-Shu Qiu, fell out of this election, the position of host was then filled by the newly-elected head of Township, Mr. Huai-Min Zhang. However, Mr. Zhang was now under custody because of his seeming involvement in bribery. In this case, Mr. Deng-Wang Huang was designated by the county government to serve as the deputy head of township for now. Since it is unlikely to gather all promotion committee members, the meeting was held only once in the past year. Fortunately, the promotion committee has established an executive center of safety promotion, which is now managed by Hualien County Nou-Li InterCommunity Association. The monthly regular work meetings are assembled by this executive center and the commissioners of safe community will pay regular visits to all promotion committee members to pass on information and to collect their opinions. Therefore, the overall operation of the organization is not affected. 5: Please list at least three success stories from your program over the past 12 months? Provide details (e.g. what was the nature of the success, did it advance partnerships/relationships, ability to attract funds and what outcomes were achieved):
（1） The ditch in front of Fengtian Train Station used to flood, which seriously affected residents’ life and safety. After acquiring the approval of Construction Section, Hualien Train Station and the funds contributed by the Hualien Branch Office of Soil and Water Conservation Bureau, Council of Agriculture, the ditch was improved and the parking lot in front of the train station was also changed into a recreation area for local residents.
under construction after construction after construction （2） The trails around Zhongzheng Park (Shoufeng Senior Citizens’ Activity Center) were mostly damaged. After acquiring the approval of Shoufeng Senior Citizens’ Activity Center, the trails and surroundings of the park were repaired. The construction was also sponsored by the Hualien Branch Office of Soil and Water Conservation Bureau, Council of Agriculture.
before construction after construction The rails along the slope to restroom
（3） The promotion committee has dedicated itself to caring for the life of foreign spouses for a long time. Thanks to the recommendation of the Social Section of Hualien County Government, Hao Ran Foundation decided to sponsor the community NTD 250,000 so that it can proceed with its home service for foreign spouses.
Regular home visit Establish care spots for foreign Household affairs assistance spouses
Criteria 3 – High risk groups & environments 6: Over the past 12 months, please specify what high risk groups/environments has your ISC focused on anddetails of outcomes achieved?
（1） Home meal delivery services for senior citizens who live alone (the yearly number of serving times: 55 households/ 34,000 meals) and home visits to review the health and living safety of senior citizens over 65 (86 households/ 12 times).
（2） Assist foreign spouses to adjust to the local life, drivers’ license (motorcycle) tests, monthly home care visits (households of service: 120).
（3） Educate, concern, and care for children and teenagers of high risk families (45 persons). （4） Safety patrolling in the woods of Mt. Peinao (once per week) and report cultivating lands to the Competent Authority.
（5） Install traffic reflective bars in places where injury cases are prone to take place so as to lower the cases of motorcycle injuries.
Home meal delivery services for home visits to care for senior Drivers’ license (motorcycle) tests senior citizens who live alone citizens’ health held for foreign spouses
Care for children and teenagers of Security patrolling in woods and Install traffic reflective bars in high risk families mountains places where accidents are prone to take place
Criteria 4– Injury data 7: Over the past 12 months, have you analyzed any injury/crime data? The injury analyzes annually, data from the interviews conducted with the promotion committee members and a great number of households and the information provided by Shoufeng Fire Station, Shoufeng Household Registration Office, Fengtian Police Station, and schools of all levels. After compiling and analyzing the data, related safety promotion projects are as following:
（1） Construction to treat flood in the community. （2） Construction to improve road safety. （3） Construction to improve the environment and safety of public devices (e.g. park). （4） Project to assist foreign spouses to adjust to the local life. （5） Project of care for senior citizens. （6） Project of children education and care. （7） Project of environment patrolling. （8） Project to hold seminars of school safety education and to make the emergency contact cards for children and teenagers.
（9） Project to improve messy and idle space. ◎ Emergency Contact Card for Children and Teenagers: The cards are distributed to every primary and secondary school students in the community so that they will know where to turn to if they need assistance. Students are also instructed how to use the card in class.
Criteria 5– Evaluation 8: Please list up to three examples of evaluations of local community safety programs that have been undertaken. Provide a brief summary of the outcomes and how evaluation findings have been incorporated into your ongoing ISC planning. Include copies of any relevant reports. Please indicate if no evaluations have been undertaken during the past 12 months. （1）Survey on the living environment of community residents and propose safety promotion project based on urgent and dangerous issues. ◎ Analysis of evaluation: the number of sampling interviews in total: 210 Analysis table of remarks: Items Urgent issues 01 Improve the flood and the sewerage 02 Improve road safety 03 Soil and water conservation and disaster prevention facilities 04 Facilities for public recreation and care service 05 Plant green trees and protect the ecology 06 Improve the messy environment and space 07 Historic architecture conservation 08 Supplementary measures of industrial development
（2）Based on the statistic of 2009 Cause of Death and provided by Shoufeng Village Health Center, car crash accounts for the highest percentage. Therefore, the committee proposes a Road Safety Promotion Project. ◎ The statistic data of 2009 Cause of Death and Death Toll: Cause of Cancer Natural Car crash Drowning Fights Accidents Suicide Others Death death January 1 11
February 8 1 18
March 6 1 1 25
April 6 1 1 8
May 5 1 1 6
June 4 1 1 1 10
July 1 1 1 9
August 7 1 13
Septembe 9 1 13 r death toll 47 1 6 2 0 3 2 113
（3）Home visits and survey on the living demand of foreign spouses in the village to draw up the promotion project (as shown in Appendix 4). ◎ Home visits and the survey on the living demand of foreign spouses: There are 122 interviewees in total. They are classified into four levels: firstly, highly attention (16 people); secondly, intermediate attention (30 people); thirdly, provide information (50 people); and fourthly, others (26 people). These foreign spouses are cared for in accordance with the classification and their various needs. Moreover, it will be easier to keep records. The group needs highly attention: Most interviewees classified as highly attention have a hard time adjusting to the life in Hualien or have financial difficulties, which require the consultation of social welfare institutions. There are 16 cases of this level. Through interviews and analysis, we may discover many high-profile issues related to foreign spouses such as poor husband and wife relationship, family financial difficulty, identification cards, family relationship, and child education. For the general public, these issues may be commonly seen on TV in Taiwan; however, they are dearly urgent issues for interviewees. After the discussion among interviewers and the supervisor, we believe that this group needs highly intensive visits and care. Therefore, it is decided visits shall be paid once a week to help them deal with urgent problems and evaluate the necessity to transfer the case to relevant official organizations for help.
The group needs intermediate attention: In home visits, it happens sometimes that the interviewee is not home, cannot be got hold of, or the interviewee is not the foreign spouse in person. Based on aforementioned cases, our approaches of handling are illustrated as follows: Home visit once in two Nobody home weeks to be the Phone reference for handling initial visit interview the case Interview neighbors or other family members instead Foreign spouses classified as the group needs intermediate attention include those who cannot be got hold of in person and those who may hide something from our interviewers or have ambiguous statement. For the foreign spouses who do not know their living environment so well, it is necessary to pay them home visits once in two weeks so as to assist them in adjusting to the local life and to keep records of their adjustment to provide them with complete service. The group needs information: Although nearly all foreign spouses have some difficulties fitting in with the local life, it is undeniable that many of them are still trying to overcome all sorts of problems with their families. Therefore, foreign spouses of this level have little difficulty adjusting to the local life. However, we cannot exclude this group from our service. In addition to feeling happy for them, the committee dedicates itself to providing them with necessary information so that they can get life and emotional support in Taiwan. Others: The fourth level is the group of others. In this group, we include foreign spouses who have divorced their husbands or moved away with their husbands but left their children behind. Therefore, we removed them from our home visit list and reported them to the Competent Authority. For those children left behind, the committee will visit them regularly to make sure they are well taken care of.
Criteria 6– Networks 9: Over the past 12 months, have members of your ISC participated in: （1）International Network meetings The committee took part in the seminar of International Safe Community held in Korea on Mar. 24th, 2010 and released the paper regarding GIS safe community operation. International Cooperation and Development Fund invited representatives from 22 countries to visit the community and share their experience. （2）National Network meetings The committee took part in the seminar of safe community held by Taiwan Community Safety Promotion Center on Jun. 28th and 29th, 2010. The committee took part in the workshop of community health evaluation held by the Bureau of Health Promotion, Department of Health on Aug. 31st. The committee took part in the seminar of senior citizens’ safety promotion held by Taiwanese Community Safety Promotion Center on Oct. 2nd, 2010. （3） Local Network meetings The committee takes part in the regular meetings on caring for senior citizens and foreign spouses in a monthly manner held by the Department of Social Affairs, Hualien County Government. The committee took part in the Project Presentation of Healthy Workplace and Safe Community Certification held by the Public Health Department, Hualien County Government on Dec. 1st.
Participate in the 19th International Community members participated International Cooperation and Safety Conference held in Korea in domestic conferences on safe Development Fund invite and release papers community development and representatives from 22 countries share experience to visit the community and share their experience.
Final comments: 10: Over the past 12 months, what have been some of the biggest challenges to your ISC and what steps have you taken to address these? The personnel changes made the promotion committee unable to assemble its regular work review meetings. Thanks to the operation center, which was in charge of sending commissioners to visit promotion committee members respectively to pass on information and to collect their ideas, the overall work of promotion is not affected.
11: Over the past 12 months, what have been some of the biggest opportunities for your ISC and what steps have you taken to sustain them? The committee paid home visits to collect residents’ opinions on issues of community safety. After evaluating those issues, the committee proposed practical projects to improve urgent and important cases. Since the projects were widely recognized and supported by a number of relevant organizations, the committee was funded to complete these projects in the past year.
12: Finally, are there any other comments you would like to make about either your ISC or the wider ISC network (e.g. Include any comments about how you see the ISC Network better serving the members of the network). After years of promotion, the current network of safe community has various promotion projects to meet the needs of different issues. Although the establishment of an overall safety promotion system is highly valued by residents and all organizations, how to implement the mechanism of safety promotion in such a vast place will be a matter of concern for everybody.
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