Stocktake Report 2019/20 A review of progress against Manchester 2020: The University of Manchester’s Strategic Plan Stocktake Report 1

Professor Dame Nancy Rothwell President and Vice-Chancellor

The University’s performance over the QS World University Rankings and remained institutions, including Manchester Museum’s Introduction whole 2019/20 year demonstrated that we the most targeted university by the UK’s £13 million hello future project due to open have a distinctive set of strengths, while top 100 graduate employers, according to in 2021 and the First Light Pavilion at Jodrell the latter half of the year was dominated High Fliers Research. For the second year Bank, now a UNESCO World Heritage Site. and impacted by the extraordinarily testing running, Manchester was also the UK’s circumstances brought about by COVID-19. top ranked university in the Times Higher The ambitious targets in Manchester 2020 The 2019/20 Stocktake Report provides a detailed This necessitated the University to switch Education Impact Rankings, which are based were published in 2015 in a very different set almost all of its teaching and learning provision on the local, national and international of circumstances to those in which we find to online-led delivery in a matter of days, in impact of universities’ education, research, ourselves today. Some of those targets were appraisal of progress against the goals and line with the national lockdown. Across the operations and public engagement activity, met or exceeded, others were impacted University, researchers were engaged in using the UN Sustainable Development Goals by the pandemic and some areas still need key performance indicators of the University’s more than 200 COVID-19-related projects as a framework. in the first six months of the pandemic alone. further improvement. Our future retains our Strategic Plan, Manchester 2020, and forms a key These brought together the research and The University’s researchers continued their three core goals of research and discovery, innovation strengths of our partnerships more work on some of the world’s most pressing teaching and learning, and social responsibility, than ever before to focus on the public health problems. In addition to the fight against enhanced with four themes: three of these, component of the University’s annual planning crisis, including supporting the NHS on the COVID-19, these included launching the UK’s innovation, civic engagement and global ground and assessing the effectiveness of largest-ever programme looking at air quality influence, underpin everything that we do, and accountability cycle. coronavirus testing. in schools, collaborating with electronic music whilst our people, the core of whom are our act Massive Attack to examine the impact of staff and students, and our values are at the The pandemic reminded us that our touring on the environment, discovering a way heart of our plan. universities are, first and foremost, to stop the spread of a devastating childhood communities of people with shared values, cancer, revealing the highest-ever level of As we look ahead, our people remain integral with unique skills and expertise that microplastics on the seafloor, and finding ways to all we do. This has been an incredibly This is the final Stocktake to summarise contribute to resolving the big challenges to tackle the UK’s regional inequality. The difficult period in our history, yet we can be progress against the ambitious goals facing society, both global and local. While Manchester Institute for Biotechnology also proud of many successes, some remarkable and key performance indicators of continuing to provide world-leading research received the Queen’s Anniversary Prize for and high-quality jobs for our staff, we have the environmental benefits of its pioneering achievements, incredible commitment and Manchester 2020, which was published in strengthened our civic role by developing expertise in industrial biotechnology. amazing teamwork. I recognise the incredibly even closer relationships across the five hard work of our staff to provide teaching October 2015. We are now transitioning higher education institutions in Greater Other awards included three new National and wider support to our students, maintain to our new strategic plan, Our future, Manchester. Through these, we have shared Teaching Fellows, 11 prestigious Royal Society research as much as has been possible, which was launched in early 2020. research, best practice and facilities, and of Chemistry awards for our scientists, and deliver a huge range of activities under social made plans for our region’s recovery from the three staff being elected as Fellows of the responsibility, including extensive volunteering pandemic, working with our local authorities, British Academy. In the New Year’s Honours, to support the most vulnerable people in businesses, charities and people. Professor of Development Studies David our communities, and maintain our essential Hulme was awarded an OBE whilst Professor services and key operations. We continued to deliver an outstanding of Sustainable Chemical Engineering Adisa learning and student experience, though as Azapagic received an MBE. I would like to thank our many wonderful the 2020/21 academic year began, we faced staff and students who contributed to our unprecedentedly challenging circumstances Further demonstrating the University’s and quickly had to adapt our teaching commitment to sustainability was the achievements over the past year in these and facilities. We have been learning from announcement to end investments in fossil most difficult of circumstances. these experiences to provide a high-quality fuel reserve and extraction companies experience for all our students, whether on by 2022, and to go much further and campus or from home. ‘decarbonise’ all investments by 2038. Nancy Rothwell Inevitably COVID-19 impacted on our The University’s staff and students continued President and Vice-Chancellor progress to achieving our ambitions set to play an important role in social, cultural and out in Manchester 2020, but this should not economic recovery. Our Creative Manchester This report relates to 2019/20 and, as such, by detract from the huge achievements over platform is supporting the arts and culture the time it goes to print some details may be the last year. The University maintained its industry in the north-west and beyond, out of date and where there are more recent highest-ever ranking at 27th in the 2020 whilst development continues at our cultural developments, these are highlighted. 2 The University of Manchester Stocktake Report 3

KPI 1 Global standing In the ARWU subject rankings published in GLOBAL STANDING 2020, Manchester ranked in the top 20 for Strategic vision 2020 Target: to be recognised as one five subjects: Metallurgical Engineering (8th), of the 25 leading universities in Nursing (14th), Geography (15th), Physics (15th), and Dentistry and Oral Sciences (20th). the world, with 20% of subject This represented 11% of the University’s areas in the top 20, as measured subjects (9% in 2019). The University of Manchester will be by our position in international league tables. In the QS rankings published in 2020, the a world-leading university recognised University was ranked in the top 20 in six Progress against this KPI was made over subjects: Nursing (=8th), Development globally for the excellence of its research, the period 2015-20 as outlined below. The Studies (9th), Pharmacy and Pharmacology University’s new strategic plan also contains (10th), Petroleum Engineering (13th), 27 a similarly ambitious measure for global Anthropology (15th), and Sociology (20th). QS World outstanding learning and student influence: We will be recognised as among the In addition, the Manchester School of University Rankings best universities in the world, in the top 25 in Architecture was ranked 8th. This represented experience, and its social, economic leading international rankings. 18% of the University’s subjects. 36 The University’s position in 2020 has risen Academic Ranking and cultural impact. overall from 2015 in each of the international of World Universities league tables published, although there have been some minor fluctuations from year to year. 51 Times Higher Education • In the Academic Ranking of World World University Rankings Universities (ARWU), the University’s position rose from joint 41st in the rankings published in 2015 to 36th in 2020. Our highest position was 33rd in 2019. In 2020, we were ranked 5th in the UK.

• In the QS World University Rankings, the University’s position rose from 33rd in the ranking published in 2015 to joint 27th in 2020, maintaining our highest-ever position for a second year.

• In the Times Higher Education World University Rankings, the University’s position improved from joint 56th in 2015 to joint 51st in 2020, our highest position over the 2015-20 period, and up from joint 55th in 2019. 4 The University of Manchester Stocktake Report 5

KPI 2 Total research grant KPI 3 Quality being below target in 2015/16 to the ANNUAL TOTAL Goal 1: and contract income 2018/19 position (the most recent RESEARCH GRANT Target: to improve the quality of benchmark data available), where our AND CONTRACT INCOME Target: to double total research research outputs by 2020, ensuring postgraduate research numbers were 619 FTE above the target of fifth place. World-class research grant and contract income by 2020 that 90% of staff are judged to 2019/20 (from a baseline of 2010), ensuring be producing world-leading or Considerable work has been undertaken £265m an increase in both international and internationally excellent research by at School and Faculty level to improve the 2018/19 business income as a percentage peer review, through the Research proportion of postgraduate research students £324m who complete on time, that is, award of Our ambition is to be a world-leading of total income and an increase in Excellence Framework or our own degree within five years (full-time students). 2017/18 Manchester’s share of UK research exercises, and to ensure that the Over the period, the proportion of the £299m university, where researchers produce grant and contract income. share of our publications falling in cohort who completed within five years has the top 10% of cited papers in their continued on an upward trajectory, rising from 2016/17 £262m work of the highest significance and The research grant and contract income field is in line with that for the UK’s 76% reported in 2014/15 (2009 cohort) to target was a challenging one to achieve. 81% reported in 2019/20 (2014 cohort) (80% 2015/16 £273m Nevertheless, between 2009/10 and 2018/19, top five institutions. reported in 2018/19 for the 2013 cohort). impact. We will be distinguished by the University’s total research grant and contract income increased by 66% from £195 The University’s position as one of the UK’s our interdisciplinary research, for million to £324 million. However, the pandemic top research universities was confirmed in the in 2019/20 resulted in the majority of research results of the Research Excellence Framework KPI 5 IP commercialisation (REF), published in December 2014. Overall, WORLD-LEADING training outstanding researchers and laboratories being disrupted, except those which were able to pivot to research the 83% of our research activity was judged to Target: to generate a cumulative OR INTERNATIONALLY be ‘world-leading’ (4*) or ‘internationally medical priorities of understanding and £1 billion of economic impact by EXCELLENT giving parity of esteem to discovery, excellent’ (3*). Following REF2014 the treating COVID-19, and the suspension 2025 with £250 million generated of all off-campus research which involved University implemented a new research strategy, including a statement of research in the period 2015-20. application, knowledge transfer and travel, fieldwork or in-person contact with participants. The total research grant and expectations and we undertake a robust, 83% The University is 87% towards achieving contract figure for 2019/20 was £265 million, annual internal research review exercise to this 2025 KPI. There has been £868 million impact. down 18% on 2018/19, which included a 50% monitor progress. generated since 2004, which comprises drop in research capital income. 83% of research submitted to The citation KPI measures the percentage of £402 million of gross value added, being REF ranked 4* and 3* With the caveat that the figures have been publications with citations which place them an independent measure of the sales and impacted by the pandemic, in 2019/20, total in the top 10% of cited papers in their subject jobs created by IP licensing and spin-out international income decreased to £38 million areas. In 2019/20, 22.1% of all University activities, and £466 million of third-party and total business income decreased to items published in the period 2015-19 were investment capital injected into the £30 million. The proportion of international in the top 10% of their field compared to University’s spin-out companies. In the five income as a percentage of total research 22.4% in the period 2014-18. Although this years to 31 July 2020, £348 million economic PGR COMPLETION grant and contract income remained at 14%, latest figure represents a slight fall, it is higher impact has been generated. WITHIN FIVE YEARS whilst the proportion of business income than the corresponding figures in each of the The University of Manchester Innovation remained at 11%. previous comparator periods since the 2010- 14 baseline period. Factory (previously UMI3) is putting in place Excluding tax credits, the University’s total new processes and strengthening the team share of UK research grant and contract to become more effective at capturing and income in 2018/19 was 5.00% (4.43% in commercialising valuable University IP. There 81% 2019/20 (2014 cohort) 2010/11) (2019/20 sector data were not KPI 4 Doctoral degrees is a new focus on creating beneficial social and economic impact, and communicating available at time of publication of report). 80% 2018/19 (2013 cohort) Target: to increase our globally with investors and licensees. During The University continues to strive to maximise postgraduate research student-to- the financial year 2019/20, the Innovation 2017/18 (2012 cohort) funding secured from major competitive staff ratio to be within the top five Factory launched nine spin-out companies, a 80% new record for the University, and signed 12 funding streams, to increase our share of UK UK institutions and to ensure that research grant and contract income and to new technology licences/assignments. 79% 2016/17 (2011 cohort) improve research cost recovery. A recent at least 90% of students complete on time. success in 2020/21 was the announcement 78% 2015/16 (2010 cohort) in August 2020 of the £32 million Productivity Institute, funded by £26 million from the Over the period 2015-20, our postgraduate Economic and Social Research Council (ESRC) research student-to-staff ratio improved and £6 million from the Alliance Manchester slightly to 2.1 from 2.0 in 2014/15. The Business School. This is the largest award in University’s peer standing improved from IP COMMERCIALISATION ESRC’s history. £868m Economic impact generated since 2004 £348m Economic impact generated since 2015 6 The University of Manchester Stocktake Report 7

KPI 6 Student experience KPI 7 Employability learning and student experience; and STUDENT SATISFACTION Goal 2: successful graduates. The Manchester Target: to achieve at least 90% Target: by 2020, to achieve a 2020 KPI measured the percentage of student satisfaction for Q27 in the positive graduate destinations young, first degree entrants from low- Outstanding learning National Student Survey by 2020, rate of at least 85% (as measured participation neighbourhoods (LPNs) and was based on the home postcode used in and that the University is in the six months after graduation in 81% the Universities and Colleges Admissions upper quartile of Russell Group and student experience the Destinations of Leavers Service (UCAS) application process. The institutions. from Higher Education Survey), University benchmarked itself against the 20 2019/20 and that the University is in the Russell Group institutions in England which In 2015, the University’s overall student are subject to the same undergraduate fee satisfaction score (question 22) was 86% (the upper quartile of Russell Group We will provide a superb and same as the sector average), placing us in the institutions. regime. In 2018/19 (the latest published data), 1 third quartile of the Russell Group. In 2020, the 7.4% of our entrants were from POLAR4 WIDENING ACCESS distinctive higher education and overall student satisfaction score (question The last Destinations of Leavers from Higher LPNs (compared to 7.8% in 2017/18); the 27) was 81% (sector 83%), placing us 17th Education (DLHE) survey, undertaken six benchmark figure was 7.8%. This placed the and remaining in the third quartile in the months after graduation, was conducted University in joint seventh place in the English learning experience to outstanding Russell Group, although a number of areas are in 2016/17 (published in 2017/18) and the Russell Group and in the second quartile. already meeting the 90% satisfaction target. proportion of the University’s graduates in However, the 2019/20 HESA data submission professional and managerial jobs and/or students, irrespective of their The University’s overall satisfaction rate in shows that 8.8% of new entrants were from further study six months after graduation 2019 was 84% (sector 84%). POLAR4 LPNs (Quintile 1). In 2014/15, the was 81%. This compares to data published University had 7.9% students from POLAR3 7.4% backgrounds. We will produce Created in autumn 2019, the University’s in 2014/15 (2013/14 graduates), when the Low-participation neighbourhoods (a wider grouping than POLAR4) and was Institute for Teaching and Learning is now fully proportion was 79% and in 2010/11 (2009/10 (POLAR 4 quintile1 2018/19) graduates distinguished by their established. It is an academic centre created graduates), when the proportion was 70%. placed joint fourth in the Russell Group. to support teaching quality, embed innovative The new Graduate Outcomes Survey that has The new access and participation measure is 23.7% teaching methods and lead on University- replaced DLHE is outsourced nationally and Lower socio-economic groups intellectual capabilities, employability, wide strategic projects. The new Institute takes place at 15 months post-graduation. to improve the POLAR4 Quintile 5: Quintile1 (2018/19) supports the University’s strategic aim to The data from the first survey of graduates access ratio to 3:1. The baseline target in leadership qualities, and ability to deliver teaching excellence by working closely from 2017/18 were published in 2020. As 2017/18 was 5.2:1. In 2018/19, the gap was 5.5:1 with the emerging Faculty Teaching and the data are new there are no standard 5.5:1, but provisional data for 2019/20 shows (POLAR4 Quintile 5: Quintile 1 contribute to society. Learning Academies, building on and sharing performance indicator definitions. that the gap has reduced to 4.5:1. access ratio 2018/19) existing best practice. This was the first full year of the Institute’s operation and its core The University of Manchester retained its Participation rate for lower socio-economic 4.5:1 focus is on enhancing teaching quality through fifth place in the UK in the QS Graduate groups was an indicator based on the parental (POLAR4 Quintile 5: Quintile 1 a continuum of support for staff from those Employability Rankings 2020, and was ranked occupation classification declared through access ratio provisional 2019/20) new to teaching and learning to those moving 6th in the UK in the Times Higher Education the UCAS application process. HESA data into leadership roles. This is achieved through Global University Employability Ranking 2020. published for 2018/19 (and the 2019/20 a range of activities including the Leadership We were named the most targeted institution HESA data submission) show that 23.7% in Education Awards Programme, the Leaders by the UK’s top 100 graduate employers of the University’s young new entrants were for the third consecutive year by High Fliers in Teaching Programme, the appointment from lower socio-economic groups, up of Institute Fellows, and working closely with Research in 2020. from 23.5% in 2017/18. In 2014/15, the students as partners to design, deliver and figure was 23.8%. evaluate educational initiatives. SUSTAINABILITY CHALLENGE KPI 8 Widening access Since March 2020, staff have worked hard 5,527 students (Year 1 UG ) to create digital and online versions of our programmes, as well as rapidly designing new Target: to meet our widening SOCIAL JUSTICE CHALLENGE participation targets for recruiting activities to address the sudden challenges that have arisen. Our Manchester Access students from low-participation 1,775 students (Year 2 UG) Programme, Gateways programme, Pathways neighbourhoods and from lower to Law and Greater Manchester Higher WORKPLACE ETHICS socio-economic groups, and activities were redesigned for online delivery. that the University is in the upper We also put additional measures in place to 1,073 students (Year 3+ UG) quartile of English Russell Group ensure students from WP backgrounds were institutions. not disadvantaged during the admissions VOLUNTEERING process of this exceptional year. Further Widening participation (WP) covers five key details are in our WP annual report 2020. 1,574 students areas: pre-16 outreach; post-16 access; (externally verified) fair admissions and funding; outstanding STEP UP TO LEADERSHIP 2,662 students

STELLIFY AWARD 1POLAR (Participation of Local Areas) is a place-based measure of educational disadvantage which classifies 350 students local areas according to the participation rate of young people in higher education. POLAR4 assigns a quintile to an area based on how many 18-year-olds from that area started a higher education course between 2009-10 and 2013-14. Quintile 1 is the lowest rate of participation; Quintile 5 is the highest rate. 8 The University of Manchester Stocktake Report 9

KPI 9 Social responsibility challenges: 5,527 students took part in the and 1,230 staff and alumni have been placed VISITORS TO CULTURAL Goal 3: Year 1 sustainability challenge, 1,775 students into governor roles, compared with 433 in INSTITUTIONS Target: a weighted portfolio of undertook the online Year 2 social justice 2014/15. measures to monitor progress challenge and 1,073 students undertook the 714,955 Social responsibility Year 3 workplace ethics challenge. The Make Responsible processes, including equality against the social responsibility a Difference element supports students to and diversity profile. The University’s 1 August 2019 - 17 March 2020 agenda, including equality and volunteer in their local communities: 1,574 processes and policies aim to balance diversity profile, engagement with undergraduate students had volunteering efficiency with opportunities to create communities (especially those that recorded that was externally verified by an social, economic and environmental benefit, particularly by increasing staff equality, The University will make a are disadvantaged), sustainability, organisation, although the total number of students who volunteer is significantly diversity and inclusion. A new Equality, and economic and social impact. higher. The Step Up and Lead element Diversity and Inclusion Governance Group difference to the social and supported 2,662 students to undertake was established to provide leadership, drive The University’s five core priorities and leadership activities. In 2019/20 2,465 and strategic direction across all areas of signature programmes have provided environmental well-being of our students participated in the University the institution. continued distinctiveness, ambition and College for Interdisciplinary Learning to focus for social responsibility, as recognised broaden their educational horizons by taking The proportion of female academics at communities and wider society by national awards achieved. In the course units outside the boundaries of their senior lecturer and above remained at 32% in second publication of the Times Higher 2019/20, compared with 30% in 2014/15. The degree programme. TOTAL NUMBER OF through our teaching, research, Education University Impact Rankings, the proportion of Black, Asian and Minority Ethnic University of Manchester was ranked first In 2019/20 our Equity and Merit programme (BAME) staff in the Professional Services at SCHOOL GOVERNORS engagement and operations. in the UK, second in Europe and eighth in enrolled 28 students for master’s grade 6 and above remained at 9%, compared the world. Going forward, the new strategic programmes from Uganda, Rwanda, Tanzania with 8% in 2014/15. The proportion of BAME SCHOOL framework for social responsibility has four and Ethiopia. The scholarships are awarded academic staff who were senior lecturers, overarching priority themes: social inclusion; to academically excellent professionals who readers and professors across all Faculties better health; cultural engagement and have also demonstrated a commitment remained at 12% in 2019/20 compared with environmental sustainability. to making a positive difference to the 10% in 2014/15. The University achieved the economic/social development of their home Race Equality Charter Mark bronze award for Research with impact. The University’s five communities in areas such as healthcare, the second time in 2019. We are one of only research beacons in the areas of advanced national infrastructure projects, education and six institutions nationally to achieve this and materials, cancer, energy, global inequalities sustainability. one of only 17 to hold an award. The University and industrial biotechnology illustrate how 1,230 is a member of the Business Disability Forum 2019/20 our pioneering discoveries, interdisciplinary Engaging our communities. The total and has appointed a senior professor with collaboration and cross-sector partnerships number of visitors to the Manchester disability expertise to lead our work to become are tackling some of the biggest questions Museum, the Whitworth, Jodrell Bank accredited. We also maintained our top 50 1,138 facing the planet. Examples include our Discovery Centre and the John Rylands position in this year’s Stonewall Workplace 2018/19 Global Development Institute and our Research Institute and Library was 714,955 Equality Index, which ranks institutions for recognition as the leading global knowledge in 2019/20, compared with more than LGBT inclusion. 905 base in graphene and 2D materials. Our 1.2 million in 2018/19. As a result of the 2017/18 approach to cancer research spans the full pandemic, the University’s cultural institutions Our signature programme for addressing the spectrum of combating the disease. Our were only open from 1 August 2019 to 17 employment and skills agenda in our most 610 Manchester Institute for Biotechnology, is local communities, The Works, supported 146 March 2020, and the Museum also had 2016/17 at the forefront of designing a sustainable significantly reduced capacity following people back into work (16 into the University), future for the UK and countries across continued closure of half of the building for with a cumulative total of 4,399 local people the world. Our Manchester Environmental redevelopment. However, there was extensive supported back into work since 2011. We 514 Research Institute and Tyndall Centre for digital engagement between March and also employed 31 apprentices this year from 2015/16 Climate Change Research continue to make July, including an online Community Festival, surrounding communities. significant contributions to progress towards as well as users of the Whitworth Park and climate change and carbon net-zero targets. Art Garden. The total reach of the cultural Environmental sustainability. The total Our collaboration through Health Innovation carbon emissions in 2018/19 from gas and institutions over the whole year was therefore CARBON EMISSIONS Manchester is accelerating helping to discover, in the region of 1.9 million. The capacity of electricity consumption and University- develop and deliver innovative solutions to the cultural institutions is illustrated in the owned vehicles reduced by 37% on the help improve the health of people in Greater peak visitor numbers of 1.3 million in 2017/18, 2007/08 baseline, and by 5% compared with Manchester and beyond. 2017/18, to 51,098tCO . The new measure compared to 681,000 in 2009/10. The Ahmed 2 Iqbal Ullah RACE Centre, part of the University in Our future is to align with Manchester City Socially responsible graduates. In 2020, Library, continued to contribute to our Council’s decarbonisation pathway and 2038 the University’s Stellify Award was awarded community engagement mission. target for zero-carbon. The University’s to 350 students who successfully completed zero carbon baseline is 54,000tCO2. Data all the University’s Ethical Grand Challenges, In 2019/20, 337 students progressed on will be reported by calendar year annually. 40 hours of community volunteering and to a course at Manchester through our Carbon emissions in 2019 were 52,202tCO2, fulfilled two leadership roles. There were 111 Access Manchester initiatives, which target a reduction of 4%. Actions underway include inaugural awards in 2019. and support talented local students from the ending of investments in fossil-fuel backgrounds currently under-represented in reserve and extraction companies by 2022, The Ethical Grand Challenges signature higher education. Since 2014, 24 schools have to decarbonising all investments by 2038, -37% programme provides every undergraduate participated in at least one year of the Cultural and the launch of an interdisciplinary platform Total carbon emissions from energy with the opportunity to confront key ethical Explorers Programme and over 4,000 pupils connecting our research on climate change consumption (scope 1 & 2) 51,098 grand challenges through the completion of have participated in the programme through and environmental sustainability. tonnes CO (-37% against baseline a common programme in each year of study. 2 funded visits. Our multi-award winning School 80,550 tonnes CO ) In 2019/20, participation increased in all three 2 Governor Initiative is the largest in the UK 10 The University of Manchester Stocktake Report 11 Enabling strategies

KPI 10 Staff satisfaction KPI 11 Estate KPI 12 Financial outcome KPI 13 Reputation KPI 14 Management STAFF SATISFIED compliance WITH JOB Target: to maintain at least 80% Target: to achieve 80% of non- Target: to increase EBITDA as a Target: a weighted portfolio of of staff satisfied with working at residential estate judged to be in percentage of income to 10% by measures, including surveys, Target: a weighted portfolio of the University by 2020, remaining ‘good’ condition and functionally 2020 in order to provide cash for independent polling, measures measures to include health and within the upper quartile of higher suitable (grades 1 and 2) by 2020. investment and strategic priorities. of output (media coverage, web safety indicators, enforcement education institutions or similar analytics etc) and league tables. notices and internal compliance The KPIs used here relate to two measures We continued to monitor earnings before 80% organisations, and have at least processes. 69% response rate within the Estates Management Record: interest, taxation, depreciation and The portfolio of measures includes the a 75% response rate to the ‘good’ condition refers to the condition of the amortisation (EBITDA) as our financial University’s position in the Times Higher Overall, the number of incidents and staff survey. estate; functional suitability (grades 1 and 2) KPI. In 2019/20, EBITDA was 6.7% income Education World Reputation Rankings. The accidents during 2019/20 was generally refers to the appropriateness of the estate for compared with 7.4% income in the previous 2020 rankings are based on a sample of down because of a reduction in the range The fourth internal staff survey undertaken its intended use. year (consolidated financial statement figure 11,004 responses from 132 countries from a of activities conducted on campus due to UNIVERSITY ESTATE by an external provider, Capita Surveys and excluding pension adjustment). In 2014/15, survey carried out between November 2019 government restrictions during the pandemic. Research, took place in 2019. It achieved a The figures are expressed as a percentage EBITDA was 8.1% income. and February 2020. In 2019/20, the University The health metrics fully met all requirements response rate of 69%, down from 72% in 2017 of gross internal area, and exclude the rose to equal 48th place in the world, up from at audit levels 2 and 3 and largely met level 1. and 70% in 2015. The staff satisfaction target University’s student residences. The The operating surplus is often the key 51-60 in 2018/19, and remained ranked in In safety, all three levels met all requirements. for 2020 was met, with 80% staff agreeing proportion of the University’s non-residential measure of financial performance, however, 8th place in the UK. In the 2015 ranking, the they were satisfied with their job (81% in 2017, estate judged to be in good condition has the impact of pensions is so significant that University was 50th in the world and 8th in As in previous years, there were no formal 82% in 2015). Some 92% of respondents risen to 81% in 2019/20 (79% in 2018/19) it can obscure the picture. In order to provide the UK. Enforcement Notices in the 2019/20 period. said ‘the University is a good place to work’ from 73% in 2014/15. Functional suitability a comparable measure, significant one-off and 89% said they feel proud to work for the has risen to 87% in 2019/20 (85% in 2018/19) pensions adjustments have been excluded In the annual brand tracker survey, in which a Although the annual Compliance Exercise University. In our new Strategic Plan, Our from 81% in 2014/15 and means that the from operating surplus calculations. The demographically balanced sample of 2,557 was not undertaken due to the pandemic, future, the measure of success is that 95% target has been exceeded. Developments measure also excludes non-cash items which members of the general public were asked ‘In the annual compliance briefing with Heads Estate functional suitability of staff will say the University is a good place on campus continued and included are outside the University’s direct control your opinion, what are the top ten universities of School and other senior managers was has exceeded the target of 80% to work. The staff satisfaction survey was Unsworth Park coming into use, offering such as pension payments, valuation of overall?’ Manchester was placed third behind used to highlight the health and safety vision conducted biennially, but future staff surveys high-quality accommodation on the investments, capital income and depreciation. Oxford and Cambridge in both the 2019 and and mission statements, and a number of 81% will take place every three years, rather than Fallowfield Residential Campus. The total operating surplus (excluding 2020 surveys. management initiatives were implemented in ‘Good’ condition two, with more frequent and shorter ‘pulse’ significant one-off pension adjustments) in response to COVID-19. surveys carried out in the interim, such as the 2019/20 was £5.2 million (0.5% of income). There were 33,385 stories published in the ‘What works?’ survey about the experiences mainstream media in 2019/20 compared 87% of staff working during lockdown. The University has experienced a particularly with 32,668 in 2018/19 (38,795 in 2014/15). Functional suitability challenging year, with almost all areas The University’s strategy since 2016/17 is of activity impacted to some degree by to focus on placing items in higher-quality COVID-19 and closure of much of the outlets. Coverage in these targeted high- University campus. With the volatility of the profile outlets in 2019/20 was 8,498 articles, EBITDA external landscape the financial resilience of compared with 7,912 in 2018/19 and 5,730 the University is a key focus. A programme in 2016/17. of activities aimed at improving the financial strength of the University is underway. A The league table measure is based on the number of projects are ongoing and focus average position of the University in The Times on strengthening and diversifying income Good University Guide, The Guardian University generation whilst improving the efficiency of Guide and the independent Complete £71m our activities. University Guide. The University improved its Earnings before interest, taxation, average position to 20th in 2019/20 from 24th depreciation and amortisation The academic year 2019/20 was a challenging in 2018/19. This reflects us maintaining our (EBITDA) £71m (7% of income) year for fundraising . However, the University highest position in The Times Good University raised £20.6 million (value of new gift pledges Guide for 15 years (18th) and reaching secured in 2019/20), an increase of £8.2 our highest ever position in The Guardian million on 2018/19. The three-year rolling University Guide ranking (25th, up from 40th averages for new funds raised has exceeded last year), and despite dropping two places to MEDIA COVERAGE £20 million for each of the last five years =17th from our highest ranking to date in the from 2015/16. Complete University Guide in 2018/19 (15th). In 2014/15, the University’s average position was 28th. TV radio g

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