NSW Department ANNUAL of Community Services REPORT 08/09

NSW Department of Community Services Annual Report 2008/09 1 The Hon. Linda Burney MP Minister for Community Services Parliament House Macquarie St SYDNEY NSW 2000

Dear Minister

In accordance with the Annual Reports (Departments) Act 1985, I am pleased to submit to you for presentation to Parliament a report on the activities and financial affairs of the NSW Department of Community Services for the period 1 July 2008 to 30 June 2009.

Yours sincerely

Jennifer Mason Director-General

Table of contents

1. OVERVIEW 1 5. SUPPORTING CHILDREN IN CARE 57 Our performance Out-of-home care

Changing the child protection system in NSW 9 Children and young people in permanent placements 59 About DoCS 10 Children and young people restored to their family 68 Accountability 15 Children and young people with high needs 69 Director-General’s message 16 Improving the out-of-home care system 71

2. BUILDING STRONGER COMMUNITIES 19 6. IMPROVING SERVICES AND SYSTEMS 75 Caring for families and communities Strengthening capacity

Disaster recovery 21 Capacity building 77 Community development and capacity building 23 Supported Accommodation Assistance Program 30 7. FINANCIAL STATEMENTS 89 8. APPENDICES 129 3. HELPING CHILDREN AND FAMILIES 33 Prevention and early intervention 9. FUNDED SERVICES 171 Addendum Children’s services 35 Early intervention 43 10. DIRECTORY OF OFFICES 222 11. ABBREVIATIONS AND TERMS 224 4. KEEPING CHILDREN SAFE 47 Statutory child protection 12. INDEX 226 Statutory child protection 49 13. MAPS 230

This report is available online at www.community.nsw.gov.au ISSN 10374833 Community Services, Department of Human Services NSW 4–6 Cavill Avenue, ASHFIELD NSW 2131. DX 21212 Ashfield. Ph: 02 9716 2222. Hours of operation: 8:30 am to 5:30 pm Monday to Friday. DoCS Helpline (Ph: 132 111) operates 24 hours a day, 7 days a week. All data throughout this report is sourced by Community Services unless otherwise stated. Note percentages may not add up to 100 due to rounding. 1. OVERVIEW Our performance The New South Wales Department of Community Services (DoCS) is the largest child protection agency in Australia. It works in Our vision partnership with non-government organisations (NGOs), other A NSW where families and government agencies, community groups and the public to keep communities value, protect children safe from harm and provide support to vulnerable families. and nurture children and young people As of 1 July 2009, DoCS became part of the new Human Services Department established by the NSW Government as part of a Our values major restructure of NSW agencies. The changes will provide better services and more coordinated decision-making by bringing together Integrity Excellence Respect Trust Openness Fairness community services, ageing, disability services, housing, juvenile Teamwork justice and Aboriginal affairs. Our total expense budget for 2008/09 was $1.349 billion with a primary focus on improved delivery of child protection, continuing reforms to out-of-home care and early intervention services.

Major reform June 2008 marked the end of a five-year funding package that increased our budget from around $600 million in 2001/02 to more than $1.3 billion in 2008/09. In this period, significant improvements were made to the child protection system, however, demand continued to increase. This year the Government announced significant reforms inKeep Them Safe: A shared approach to child wellbeing. Released in March 2009 in response to a Special Commission of Inquiry into Child Protection Services in NSW, it outlines a five-year plan of further reforms to deal with future demand. Further details about implementation of these reforms can be found in this section and throughout the report. DoCS operates within the legal framework set by the Children and Young Persons (Care and Protection) Act 1998, the Community Welfare Act 1987 and the Adoptions Act 2000. For more information about this legislation, including amendments during the year, see Appendix 1. Our performance

The programs and activities covered Major expansion and • Trained over 700 DoCS staff on in this annual report are based on upgrade of child protection culturally-reflective practice and 150 objectives and performance targets and out-of-home care caseworkers and foster carers on in the State plan – A new direction for services matched to cultural maintenance for children in care NSW, DoCS corporate plan 2004/05– the needs of diverse • Recruited 56 of the 61 positions 2008/09, and Keep Them Safe: A client groups under the Multicultural Caseworker shared approach to child wellbeing. • Reached a net increase of 1,025 Program, targeting 22 specific Copies of the corporate plan, caseworkers as outlined under the cultural groups key priorities and Keep Them Safe five-year reform program announced • Provided 18 information sessions are available on our website in 2002 on the child protection system www.community.nsw.gov.au. • Provided $85 million in additional and the role of DoCS to African DoCS corporate plan identifies eight funding for out-of-home care services community groups headline objectives from 2004/05 • Created new child and family regional to 2008/09. Our progress against • Created 268 Aboriginal foster carer units to help transition children in out-of- these in 2008/09 includes: places as part of $26 million in home care to non-government services growth funding over three years to • Completed the roll-out of permanency build the capacity of six Aboriginal planning to all DoCS community out-of-home care services services centres (CSCs), with around • Placed more than 83% Aboriginal 1,600 staff trained, and developed and Torres Strait Islander children in a new model for supporting care with a relative or Aboriginal carer permanency planning in the long term • Provided an additional $617 million • Established the out-of-home care over five years for out-of-home Adoption Project Team to give expert care services, with 28 more service advice and support to regional agreements now signed, and new adoption caseworkers and ensure services set up in parts of rural NSW cases are finalised and progressed for the first time. to the Supreme Court • Actively recruited Aboriginal and • Established new regional quality Torres Strait Islander staff - at 30 June councils made up of staff from across 2008, more than eight per cent of our community services centres to drive staff were Aboriginal and Torres Strait continual practice improvement and Islander, well above the Government recognise good practice target of two per cent. • Streamlined processes for new foster carers to reduce waiting time, with an online application process and a toll-free enquiry line

NSW Department of Community Services Annual Report 2008/09 3 Section 1 Overview

Greater emphasis on prevention and early intervention programs • Supported more than 3,700 families through the Brighter Futures early intervention program

• Provided quality childcare places to more than 4,300 children under the Brighter Futures program

• Strengthened practice through training to new Brighter Futures’ casework staff and built upon partnership arrangements with AMIHS to give priority to Aboriginal families

• Implemented changes to improve the data quality for Brighter Futures to improve information recorded in DoCS Connect and KiDS • Continued the major review and Delivery of a strategic • Progressed planning to set up nine reform of the Children’s Services community-building agenda Aboriginal child and family centres Regulation 2004, in consultation with • Provided more than $80 million to in NSW as part of the National stakeholders and the community, non-government organisations and Partnership Agreement Regarding and introduced centralised licensing, local councils for more than 900 Indigenous Early Childhood improved compliance, separated community development projects Development funding and regulatory activities such as neighbourhood centres, and improved support for children’s • Trained more than 440 professionals to family support services, youth services field staff deliver the Triple P parenting program services and peak organisations to families across NSW, as part of the • Provided $133 million to more than • Responded to 18 natural and other ongoing roll-out of this program 1,600 children’s services across disasters across NSW and provided NSW and continued carrying out the • Increased funding to 51 per cent of almost $1.2 million for victims to Preschool Investment and Reform community preschools across NSW get food, clothing, guidance, and Plan, to give an additional 10,500 and introduced a new regulatory personal and financial support children access to preschool by 2010 framework for nearly 1,500 before • Supported more than 1,800 and after school services and 1,160 • Announced the planned introduction vulnerable young people with vacation services of increased staff-to-child ratios for problematic drug and alcohol use children under two years of age in • Licensed the first 116 school-based centre-based and mobile services to • Improved the Integrated Domestic children’s services under new one staff for every four children and Family Violence Services licensing arrangements with the Program and started rolling out six continued roll-out in 2009 and 2010 • Worked with lead agencies to help additional Staying Home Leaving them take a greater role in delivering Violence projects the Brighter Futures program, with plans to expand local services with $27 million • Funded all councils across NSW of funding for an additional 320 places to run Youth Week events. for children over the next four years.

4 NSW Department of Community Services Annual Report 2008/09 Section 1 Overview

Better DoCS processes Stronger partnerships with Policy-making and service and systems to support other agencies, service delivery based on sound frontline service delivery providers and peak bodies research and analysis • Introduced a new unit to screen all • Led NSW contribution to the • Won silver in the Fairness and Joint Investigative Response Team National Child Protection Framework Opportunity category at the 2008 (JIRT) referrals with NSW Health – Australia’s Children Safe and Well NSW Premier’s Public Sector Awards and Police and the development of the NSW for the Research to Practice program response for the National Protocol that encourages the active use of • Expanded the roll-out of Helpline for Information Sharing DoCS research within the Department eReporting to the Catholic Education system and staff at the Domestic • Established three new consultative • Commissioned a five-year longitudinal Violence Line forums to ensure the non-government study of children in out-of-home care sector is a full partner in developing to help improve the lives of children • Initiated the Helpline Technology the policy to underpin Keep Them who can’t live at home with their Refresh Project which is due to Safe reforms families, through ongoing analysis of begin operating in October 2009 information about their experiences • Finalised ministerial guidelines on • Implemented reforms to psychologist and outcomes in care leaving care together with ACWA, supervision, introduced new practice CREATE and AbSec • Developed several practice guides and guidelines and recruited new resources to inform quality practice and psychologist positions • Completed a six-month trial of decision-making, including the Practice prenatal reports policy with NSW • Delivered 46 Strengthening Practice guide: Accessing and using research Health and agreed on a joint through Practice Solutions training and evidence-based information evaluation plan sessions to over 1,500 frontline staff • Completed an evaluation of Aboriginal • Reviewed and revised memoranda • Initiated the KiDS Core Design Upgrade Intensive Family Based Services of understanding (MOUs) with project to improve the efficiency of which showed its success in reducing the Department of Education and the core client management system out-of-home care placements, leading Training and the Department of which will allow frontline staff to spend to reforms including better referral and Ageing, Disability and Home Care more time with children and families post-intervention pathways • Implemented a new framework for • Received more than 4,000 • Worked with the Social Policy Research consultation with the Public Service applications for caseworker Centre (SPRC) at the University of Association on matters relating to positions, with 201 candidates NSW to evaluate Brighter Futures, Keep Them Safe accepting permanent positions interviewing more than 100 families • Delivered the NGO training program • Completed the Enhanced Services to find out how child development, to 3,054 non-government agency staff Delivery project to improve and parenting skills and family functioning along with workshops held across enhance resources, staffing and have improved and why NSW, giving workers the opportunity accommodation at community to have their case management skills services centres across NSW recognised through certificate- or • Facilitated more than 119,000 visits diploma-level qualifications. to the DoCS children’s services website that provides forms, information and online annual data collection services – making it easier for service providers and enabling better quality data collection

• Provided learning forums, including practice reviews for more than 1,700 staff, to look at practice issues identified through the review of child deaths.

NSW Department of Community Services Annual Report 2008/09 5 Section 1 Overview

‘Keep Them Safe is drastically changing the way family and community services will be delivered so that children, young people and their families receive the right services, at the right time, before problems escalate.’

Hon. Linda Burney Minister for Community Services

• Developed the Benefit Estimation Excellent internal and Recognition of DoCS Database for DoCS staff and the external communication as an employer of choice sector to help them work out the • Developed and distributed Practice • Launched the Aboriginal Management economic benefits of programs and resource: Working with Aboriginal Mentoring Program aiming to increase give better information to services people and communities to all the number of Aboriginal staff in • Expanded data quality reports for the DoCS staff and NGOs in NSW and management and supervisory roles Brighter Futures program to improve nationally as requested with 10 pairs in the initial program information from DoCS Connect; a • Produced and distributed more • Awarded the Training Initiative shared portal allowing NGO staff and than 517,520 information and of the Year at the 2008 NSW mandatory reporters to exchange communication resources to staff, Training Awards for CDC ‘Plus’ – information securely with DoCS government and non-government a comprehensive support program • Carried out business process agencies, and the general public for new Aboriginal caseworkers mapping workshops and reviews to • Won an Australasian Annual • Committed to ongoing consultation develop consistent work practices Reporting Award for the 2007/08 with the Public Service Association to across the state for core child DoCS annual report improve outcomes for staff and clients protection functions, find possible improvements and provide the basis • Planned successful events and • Delivered more than 34,000 training for the redesign of KiDS. produced resources for Foster days for staff. Care Week, Child Protection Week, The full report of DoCS performance NAIDOC Week and Sorry Day during 2008/09 is in Sections 1–6. • Processed 581 freedom of information Further details on policies and plans, requests for access to records, a 25 and executive performance can be per cent increase on the previous year, found in Appendix 3. including applicants wanting information about their time in out-of-home care

• Developed a new website – www.fosteringnsw.com.au – to go live in September 2009, in partnership with the non-government sector to help recruit new carers by giving them information about becoming a foster carer.

6 NSW Department of Community Services Annual Report 2008/09 Section 1 Overview

Performance summary

2008/09 2007/08 2006/07 2005/06

Service delivery

Total budget provided $1.349 billion $1.295 billion $1.129 billion $1.014 billion

Total child protection reports 309,676 303,121 286,033 241,003

Rate per 1,000 of children and young people 83.5 81.0 78.8 68.8 who were subject of a report

Reports referred to a community services centre or Joint 226,946 209,015 201,208 160,842 Investigation Response Team (JIRT) for further assessment

Number of JIRT referrals accepted 3,400 3,180 3,023 3,338

Children and young people in out-of-home care 16,524 14,667 12,712 10,623

Rate per 1,000 of children and young people in out-of-home care 10.2 9.1 8.1 6.7

Annual real expenditure per child in out-of-home care $33,433 $31,628 $28,688 $27,858

Calls to Domestic Violence Line 23,061 23,285 23,342 22,294

Number of funded children’s services 1,583 1,609 1,619 1,641

Estimated funded places per day 45,477 45,957 46,008 46,132

Licensed children’s services 3,440 3,419 3,341 3,236

Estimated licensed places per day 154,351 150,776 146,120 138,648

Number of children aged 0–5 years who attended funded, 87,470 66,797 68,859 69,691 licensed children’s services in NSW

Number of children from low income families for whom 23,978 11,617 10,843 12,435 childcare fees were reduced*

Resources

Number of staff 4,553 4,549 3,976 3,493

Number of caseworkers 2,187 2,146 1,840 1,585

Number of female staff 3,752 3,729 3,269 2,848

Number of Aboriginal staff 356 345 294 244

Number of multicultural staff 395 429 382 404

*Survey during one week in September each year.

NSW Department of Community Services Annual Report 2008/09 7 Section 1 Overview

Summary of financial performance

Funding source 2008/09

Source Type of funding Amount $M

Treasury Recurrent appropriation 1,372.6

Treasury Capital appropriation 27.3

Other agencies Rendering of services 5.7

Treasury (Crown) Employee entitlements 19.6

Other retained revenue 9.5

Total funding 1,434.7

Expenditure by business

2008/09 ($M) % 2007/08 ($M) %

Community services 199.2 14.0 196.3 15.0

Prevention and early intervention 269.9 18.9 221.8 17.0

Statutory child protection 377.0 26.4 396.5 30.4

Out-of-home care 580.0 40.7 491.1 37.6

Total 1,426.1 100.0 1,305.7 100.0

Expenditure by type

$M %

Employee related 394.3 27.6

Maintenance and operating expenses 151.0 10.6

Grants and subsidies 857.6 60.2

Depreciation 23.2 1.6

Total 1,426.1 100.0

Funding source 2009/10

Source Type of funding $M

Recurrent

Treasury Recurrent appropriation 1,512.1

Other agencies/revenue Grants, contributions and revenues 13.9

Treasury (Crown) Employee entitlements 17.2

Total 1,543.2

Capital

Treasury 26.4

Other Capital grant 2.6

Total 29.0

8 NSW Department of Community Services Annual Report 2008/09 Section 1 Overview

Changing the child protection system in NSW

The NSW Government released its response to the findings of the Special Commission of Inquiry into Child Protection Services in NSW in March 2009, responding to all 111 recommendations with a detailed action plan.

Keep Them Safe: A shared approach to child wellbeing outlines a new stage of reform over the next five years to improve the safety and wellbeing of children and young people in NSW.

In 2008/09, DoCS led or supported work to implement many of these reforms, including:

• introduction of the new reporting threshold (operational in 2010) Underpinning these reforms are Three key stakeholder forums on allowing caseworkers to focus on legislative changes to the mandatory Keep Them Safe were formed reports of significant harm reporting threshold which will better in 2008/09. These are the Child • the trial of new structured decision- focus the reports made to the DoCS Protection Advisory Group, the making processes for caseworkers Helpline and ensure children who Service System Advisory Group and need the state’s protection receive the Community and Carers Advisory • the transfer of case management the support they need. The majority Group. DoCS provides secretariat for more than 500 children in foster of these changes, passed through support for these forums. Minutes care from the Government to non- the NSW Parliament in April 2009, and terms of reference are available government organisations will start in 2010. at www.community.nsw.gov.au.

• joint trials of family case management Child wellbeing units are being set up DoCS regions are also working to – a more integrated multiagency in specific government agencies to strengthen interagency relationships response support staff like teachers and health and position the region to begin Keep • review of funding programs and workers to identify when a child is at risk Them Safe reforms. In Sydney’s arrangements of significant harm, and in less serious Metro Central, for example, bimonthly cases, to find appropriate support. interagency seminars were held in • supporting the establishment of six 2008/09. These gave participants an new child wellbeing units and the New information exchange provisions inside view of community services Family Referral Services model in the Children Legislation Amendment centres. They followed the journey of (Wood Inquiry Recommendations) • introduction of stronger information a child protection report allowing them Act 2009 will allow better information exchange provisions to experience some of the dilemmas sharing between agencies involved child protection caseworkers face, • development of mandated reporter in the safety, welfare and wellbeing of including how to prioritise reports and guidance with Children’s Research children and young people. the tasks involved in field responses. Centre with input from human The Major Change Program Unit was set service and justice agencies www.keepthemsafe.nsw.gov.au up in early 2009 to support the delivery of • revision of interagency memoranda Keep Them Safe. The unit works closely of understanding with Disability, with senior executives to ensure the Education and Juvenile Justice reforms are coordinated and consistent. It promotes information sharing and • development of new OOHC Client collaboration with key government Health Pathway. and non-government stakeholders, including peak organisations.

NSW Department of Community Services Annual Report 2008/09 9 Section 1 Overview

About DoCS

What we do Who we help Key responsibilities are: Our clients include:

• providing protection for children at • children and young people in need risk of harm of care and protection • providing early intervention services • families and communities needing • providing funding, accommodation help and support and support services for children and • our partners in service delivery, young people who can no longer live including service providers and at home local, state and commonwealth • funding and regulating children’s government agencies services such as preschools and • research organisations, universities, day care centres students, the media and the public • coordinating recovery services to help (who collaborate on or receive our people affected by disasters data and research findings) • offering community support services • public users of our information services. to help homeless people and families move to independent living. Who we work with • non-government organisations How we help delivering services such as out-of- DoCS has its head office in Ashfield home care, family support, early (Sydney). There are seven regional offices intervention programs, childcare, and 80 community services centres which education and training deliver frontline services across NSW. • local, state and commonwealth government agencies which share The DoCS Helpline (132 111) is a 24- responsibility for community services hour statewide telephone service that and child protection receives reports of suspected child abuse or neglect. • peak associations.

DoCS works together with other government agencies, non-government organisations, community groups and the public to:

• assess the strengths and needs of families and communities • develop and deliver a wide range of services • monitor, evaluate, research and analyse to improve policy and service development.

10 NSW Department of Community Services Annual Report 2008/09 Section 1 Overview

Our People • DoCS Helpline: taking initial reports At 30 June 2009, women made about concerns for the safety and DoCS employed 4,553 full-time and up 82 per cent of DoCS workforce wellbeing of a child or young person, part-time staff as at 30 June 2009, and held 82 per cent of executive assessing what further action is including people from Aboriginal and positions. needed and responding to after- culturally and linguistically diverse hours child protection crises backgrounds. This diversity helps us More than eight per cent of DoCS to better identify and meet the needs • Joint Investigation Response Teams: staff were Aboriginal and Torres of children and their families in these undertaking joint investigations of child Strait Islander, exceeding the NSW community groups. protection matters with professionals Government target of two per cent. from NSW Police, where serious We employ caseworkers, psychologists, Staff whose first language is not physical or sexual assault of children legal officers, community program English represent nine per cent is involved, and linking with sexual officers, researchers, statisticians, of total staff and five per cent of assault and other health services economists, children’s services DoCS staff identified as having a • assessing advisors, communications professionals, early intervention: disability at this time. strengths and needs of families policy analysts, managers and The average age of caseworker and helping them access a range administration staff. staff is 39 years. They have of appropriate services Along with casework staff, many of our significant experience and many • street teams and adolescent employees work directly with children have worked for Community support: reducing crime, risk-taking and families, including psychologists, Services for more than five years. and antisocial behaviour by children lawyers and customer service staff in and young people in areas such as local offices Cabramatta and Kings Cross Almost half of our workforce is made • Aboriginal caseworker: consulting up of caseworkers who work in the and advising on Aboriginal children following areas: who are ‘at risk’ and the placements • child protection: assessing of Aboriginal children and young reports and helping families to people who are in out-of-home care reduce harm to children and young • multicultural caseworker: providing people and, if necessary, taking services to children from culturally Children’s Court action and linguistically diverse families • out-of-home care: supporting children and communities. and their carers, when children cannot live safely with their birth parents

NSW Department of Community Services Annual Report 2008/09 11 Section 1 Overview

The Department was organised into five divisions as at 30 June 2009:

Operations Delivers frontline services across NSW and supports the introduction of new policies, procedures and improvements in professional practice to caseworkers. It also delivers statewide specialist services such as the Helpline, psychology services, Joint Investigation Response Teams and disaster recovery with partner organisations. This division also leads funding reform and manages funding arrangements for Brighter Futures and the Preschool Investment and Reform Plan. Accountability and Review Management Provides leadership in DoCS The Director-General was the head of Policy and Planning management and accountability, the NSW Department of Community Provides the research, business planning, including freedom of information, Services in 2008/09 and led the analysis, policy development and governance, and corporate and Executive which has responsibility for: program evaluation to underpin DoCS ministerial information. The Corporate • setting strategic policy and reform agenda and implement funding Information Branch informs and operational direction by debating reform to achieve the best outcomes educates stakeholders through and determining strategic positions, for children and families. It develops community education campaigns, priorities and programs in the policy policy initiatives in child protection, early publications, the internet and the media. and operational context intervention and out-of-home care. Communities and • setting management directions for Early Years DoCS by guiding major organisational NSW Ministers for Works across the government and policies and processes, including Community Services non-government sectors to develop statutory compliance, resource and Youth coordinated, strategic approaches to allocation, performance and risk The Department supports the NSW issues facing young people, children management and organisational change Minister for Community Services and families, and implement community • gathering and sharing business and the Minister for Youth to perform programs locally. These include services intelligence by monitoring and reviewing their executive and statutory for parents, families and women the external and internal operating and functions. During 2008/09, the experiencing domestic violence. policy context, identifying emerging Minister for Community Services The division is also responsible for issues, listening to the expectations and was the Hon. Linda Burney MP reform and regulation of the children’s perceptions of key stakeholders and and the Hon. Graham West MP services sector. sharing these observations with others was Minister for Youth. • communicating information, advice The roles of the Minister and Service Capacity and leadership behaviours and values Director-General are defined Provides administrative, financial both within DoCS and externally. in sections 15 and 16 of the and legal services, information and Children and Young Persons communication technology, funding Under the new Department of Human (Care and Protection) Act 1998. administration and building management Services arrangements for 2009/10, services. It also manages human the Director-General is head of the resources, Aboriginal and multicultural Department of Human Services and services, learning and development, Community Services (formerly DoCS) is and business improvement. an agency led by a Chief Executive.

12 NSW Department of Community Services Annual Report 2008/09 Section 1 Overview ning & Development Regions Community Strategy & Planning Investigations & Review Corporate Information Governance Records Access Branch Legal Services Lea r Industrial Relations Business Improvement Aboriginal and Multicultural Services ------& Service Capacity Human Human Resources ofessional Development & Quality Assurance Funding Support Systems Implementation Expertise Operations Systems Quality Assurance P r Operations Practice Expertise Support (drug, alcohol, mental health) ------Accreditation and Practice Improvement - OOHC Reform Community Programs Community Operations Operations Development Service Funding Policy Child Protection & Strategic Policy OOHC & Homelessness Policy Prevention & Early Intervention Policy - - - - Financial & & Financial Administrative Services osecutions s Services Reform ch & Evaluation en ’ cement & P r Resea r Economics & Statistics Information Management Planning Helpline Intensive Support Services Disaster Recovery Psychology Services Interstate Liaison Adoptions and Permanent Care Policy Child r Enfo r Joint Investigation Response Teams (JIRT) Central Licensing & Regulation Support Information & & Information Communication Technology Children’s Services Services Children’s ------Planning & Corporate Corporate & Planning Performance Operations Services Statewide Note: At 30 June 2009 the Department was undergoing a restructu re and from 1 July 2009 became part of the overarching Departme n t of Human Services NSW. Accountability & Review Operations Years Early & Communities Service Capacity Policy & Planning Major Change Minister for Minister Director-General Community Services Community *From 1 July 2009 Human Services* Director-General Our organisation

NSW Department of Community Services Annual Report 2008/09 13 Section 1 Overview

DoCS Executive 2008/09 Director-General Executive Director, Corporate Human Resources Jennifer Mason Leon Newbery BA (Hons), BSW (Hons & University Medal), MCrim BA (Hons)

Deputy Director-General, Operations Chief Information Officer Annette Gallard Kerry Holling BSocStud, MComm, EFP BSc (Hons)

Deputy Director-General, Corporate Services Chief Financial Officer, Jo Grisard PSM Finance and Administration Services BA (Hons), BSocSci, MA Stephen Matthews CA, BComm, GradDipBus Deputy Director-General, Strategy, Communication and Governance Director Legal Services Donna Rygate1 Roderick Best PSM BEc (Hons), MPlan BA LLM, GDLP

Acting Deputy Director-General, DoCS Regional Directors Service System Development Linda Mallett Regional Director, Metro South West BSW (Hons), MSW, MBA, GCDR Janet Vickers BSW, GradDipPA, MPA Executive Director, Communities Sonja Stewart A/Regional Director, Hunter and Central Coast BCom, LLB, GDLP, EFP Liane Flynn MSW Executive Director, Operations Statewide Services Helen Freeland Regional Director, Southern MSW, EMPA Jillian Herberte BSW, EMPA A/Executive Director, Operations Development Anne-Maree Sabellico Regional Director, Western BASocSc Glynis Ingram NNEB, AFAIM A/Executive Director, Helpline Jody Grima Regional Director, Northern 2 BA, GradDipPA, MPA Susan Priivald AssDipComSt, BAL, GC SocAd, EMPA A/Executive Director, Child and Family Welfare Eija Roti Regional Director, Metro West BA/LLB Margaret Oldfield BEd, GDPSM Executive Director, Economics, Statistics and Research A/Regional Director, Metro Central Marilyn Chilvers Lisa Charet BEc (Hons), GradDipTerEd, MAppStat BAppSc

Executive Director, Children’s Services John Tansey BA

Executive Director, Major Change Christine Howlett MACrim (Hons), BACrim/PolSci (Hons), GradCertMgt

1. To 19 June 2009. 2. Until 29 August, then position held by Morag MacSween MA (Hons) Soc Sci, PhD Soc Sci.

14 NSW Department of Community Services Annual Report 2008/09 Section 1 Overview

Accountability

In addition to the Minister and the NSW NSW Child Death Commission for Children Parliament, DoCS (Community Services Review Team and Young People from 1 July 2009) is accountable and The independent Child Death Review The Commission for Children and responsible to a range of central and Team monitors trends in child deaths in Young People screens people seeking oversighting agencies. NSW and recommends ways to promote child-related employment to determine children’s safety and welfare. The their suitability. This includes potential Department of Premier Commissioner for Children and Young staff and contractors of DoCS and and Cabinet People is the convener. The team aims other agencies, and people whose This department coordinates to reduce or prevent child deaths. work involves direct and unsupervised government policy with all agencies, contact with children, including foster including DoCS. The Cabinet, which NSW Office for Children carers, ministers of religion and includes the Premier and ministers, – the Children’s Guardian members of religious organisations. determines policy. The NSW Office for Children – the The commission’s functions are set Children’s Guardian promotes the out in the Commission for Children NSW Treasury best interests and rights of children and Young People Act 1998. For more DoCS agrees with NSW Treasury and young people in out-of-home information visit www.kids.nsw.gov.au. each year on the services that the care. The office works with children department will deliver based on the and young people, their families and resources the Government allocates to carers, government agencies such DoCS reports on its work it, and how results will be measured. as DoCS and community-based through a number of mechanisms, organisations. The Children’s Guardian including interagency and Audit Office of NSW is independent and reports directly to governmental boards and The Audit Office audits DoCS annual the Minister for Community Services. committees. See Appendix 2 financial statements each year. The office’s functions are set out in for a full list of committees and Chapter 10 of the Children and Young consultative forums. NSW Ombudsman Persons (Care and Protection) Act The Ombudsman deals with public 1998. For more information visit complaints against NSW government www.kidsguardian.nsw.gov.au. agencies, including DoCS. It investigates matters itself or refers them to DoCS to review.

NSW Department of Community Services Annual Report 2008/09 15 Section 1 Overview

Director-General’s message

A multifaceted, skilled and adaptable This means new processes, procedures, service system will strengthen our updated systems and training, as well capacity to respond effectively to the as supporting mandated reporters most complex cases, while linking the in understanding and responding to broadest range of services (from both the changes. government and the broader sector) so DoCS has lead and joint responsibility we can protect children and help families. for many actions under Keep Them Aboriginal children and families are Safe, and implementation will continue to be a priority for 2009/10. a major priority. Aboriginal children continue to be overrepresented in the The five-year Keep Them Safe funding child protection and out-of-home care package provides for an expansion of systems. Delivering intensive family- prevention and early intervention services, based services, working closely with increased support for Aboriginal children Aboriginal communities and employing and families, enhanced acute services, more Aboriginal caseworkers are just improvements to the child protection Finding better ways to promote the some of the ways we are strengthening system and funding to support the wellbeing of children and families and our efforts to support families. increasing numbers of children entering improve our services is the constant Significant resources are also being out-of-home care. challenge we set ourselves, and invested in Aboriginal organisations to 2008/09 has provided us with a new Child protection build their capacity so they can play a charter of reform. The DoCS Helpline receives the bulk of greater role in service delivery. Keep Them Safe: A shared approach Australia’s child protection reports, handling to child wellbeing builds on the five The 2009/10 State Budget brought 166,228 calls during 2008/09 from both years of reform that began in 2002. The welcome resources, including an mandated reporters and the public. additional $110 million for out-of-home 2002 package included an increase to This year the trial of eReporting was care and $46 million to implement the number of frontline caseworkers, expanded, enabling mandated reporters other Keep Them Safe actions. improvements to policies and systems to make non-urgent reports via a Much of this is being provided to and the introduction of the Brighter secure website. Catholic schools in Futures early intervention program. non-government agencies as the the Parramatta diocese joined 42 state The changes have provided a sound community works in partnership with schools in the trial, with 241 reports platform for further improvements. The government to protect vulnerable received via the system this year. Special Commission of Inquiry into Child children and families. We’re also improving the way information Protection Services in NSW confirmed Working collaboratively with other is collected and acted upon when this and made 111 recommendations for government agencies will help to received from mandated reporters and improving the system. ensure children at risk are identified members of the public. Keep Them Safe recognises that a earlier and families can access Sophisticated contact centre technology comprehensive and effective child services in a more seamless way. is being installed to replace the protection system requires a shared Helpline’s ageing technology platform. approach. During the year our focus was Keep Them Safe progress This upgrade will deliver an improved on strengthening partnerships with the Many projects under the Keep Them experience for mandated reporters and non-government sector – a vital step Safe plan commenced in 2008/09 and support the business improvements in responding together to the growing are now well underway. underway as part of Keep Them Safe. demand on the service system. The reforms redefine the threshold A new Joint Investigation Response The demands for DoCS services for mandatory reports to the DoCS Team Referral Unit (JRU) now provides a continued to escalate, with more than Helpline, helping to better identify single entry screening point into the JIRT 309,676 child protection reports during those children who need protection. program, ensuring consistency in the the year and more than 16,524 children A major focus has been preparing for application of criteria for JIRT referrals. in out-of-home care in NSW. the introduction of the new ‘significant Since its introduction, the JRU has harm’ reporting threshold which worked to increase the acceptance becomes operational in January 2010. rate of referrals.

16 NSW Department of Community Services Annual Report 2008/09 Section 1 Overview

In 2008/09, more than half of the state’s preschools received funding under the Preschool Investment and Reform Program, helping to create an additional 10,500 additional places by 2010.

Under the Indigenous Early Childhood Development National Partnership Agreement, we are working to establish three new child and family centres in Blacktown, Campbelltown and Ballina. This initiative will improve the quality of life for local Aboriginal children and families. Nine centres will be created over the next six years.

Strengthening communities Strong and empowered communities are crucial to the wellbeing of children and families. During the Out-of-home care Prevention and early year, more than 550 non-government Providing long-term, stable placements intervention organisations and local councils were is essential to the welfare and Early intervention is one of the key funded to deliver more than 900 wellbeing of many children and young components of a responsive child community development projects to people in out-of-home care. protection system. By providing strengthen families and improve social supports for families early on we can and community infrastructure. Permanency planning principles now prevent children from entering or re- apply to all case plans for children 0-2 We continued to invest in programs that entering the child protection system. years entering the care system though build parenting capacity, support positive a Children’s Court order. This means The Brighter Futures early intervention child development and give people the more children have the opportunity to program has been introduced skills they need to be more confident find a secure home and family. progressively throughout NSW since parents, including parenting courses 2002. It is now operational in 70 and volunteer home visiting services. New strategies and partnerships Community Service Centres, with with the non-government sector will A range of practical services and 14 non-government lead agencies boost our carer recruitment efforts supports help families and individuals in delivering case management to 3,763 in 2009/10, and we have streamlined addressing issues like homelessness, families participating in the program. processes and procedures to support drug and alcohol abuse and family the recruitment of new foster carers. Legislative changes that form part of violence. This year our agency supported the Keep Them Safe reforms will work more than 1,800 vulnerable young people Our foster carers are highly valued to further identify children and families with problematic drug and alcohol use for their incredible commitment and in need of extra support, with other through the Getting It Together Scheme this year we continued in our efforts key government agencies providing and received more than 23,000 calls to strengthen support and services to a gateway to access services before to the Domestic Violence Line. help carers across NSW. families reach crisis point. This year our staff and our non- A major priority has been our work with This year we regulated and licensed government partners responded to the non-government sector to grow and 3,440 children’s services across NSW, 18 disasters across NSW, providing strengthen the out-of-home care system in delivering a proactive approach to almost $1.2 million in financial assistance. a sustainable way. New three-to-five year ensure services comply with rules and Significant events ranged from repatriating service agreements with funded services standards that keep children safe and evacuees from the Mumbai terrorist will provide greater stability and enable support their development. attack to providing welfare support to organisations to plan ahead and provide people affected by major flooding. quality care and case management.

NSW Department of Community Services Annual Report 2008/09 17 Section 1 Overview

People and capacity DoCS continues to deliver casework I would like to thank each and every management of a consistently one of our staff for the work they do to DoCS continues to attract large numbers high quality to clients across NSW support children and their families. of applications for caseworker positions, through our Professional Development with more than 4,000 applications Our partnerships with other Program, encouraging a culture of received during the reporting year. organisations, both government and evidence-based and reflective practice. From these 201 permanent offers were non-government, is instrumental to the accepted and more than 50 of these Human Services future of child protection and I would were in hard-to-fill locations such as like to thank them for their support In June this year, the Premier Broken Hill, Cootamundra, Dareton, and collaboration. announced major changes to the way Deniliquin, Leeton, Tumut and Walgett. in which government service delivery Finally I wish to thank the Minister for Our organisation is committed to is structured, with the formation of 13 Community Services, the Hon Linda supporting staff. We do this in many ways departments that bring related agencies Burney MP, for her continued support, - through training, mentoring programs, together. The aim of these changes is and I look forward to working closely case practice sessions, research to improve coordinated decision making with the Chief Executive responsible seminars and skills development. and integrated service delivery to our for Community Services, Annette clients. The new Department of Human Gallard, in the year ahead. This year, for example, more than Services comprises Aboriginal Affairs 550 new caseworkers completed the We are taking the next step toward NSW; Ageing, Disability and Home eight-week Caseworker Development improving integrated human services Care; Community Services; Housing Course, more than 700 staff received delivery for children and families in NSW; Juvenile Justice; NSW Aboriginal culturally reflective practice training NSW and seizing the opportunity Housing Office; and NSW Businesslink. and 28 Aboriginal staff completed the to fully engage the community in Diploma of Community Services. As Director-General for the new keeping children safe. Department of Human Services I look Our Multicultural Strategic Commitment forward to delivering stronger and (2008-2013) lays the foundation more connected services to children, for achieving a culturally capable young people and families in NSW organisation. We also recruited 56 of Jennifer Mason the 61 positions under the Multicultural The hard work and commitment of our Director-General Caseworker Program which targets staff across NSW must be applauded 22 specific cultural groups. in bringing all of these reforms to life.

NSW State Plan – our goals and priorities

DoCS has lead agency responsibility DoCS aims to achieve the are cared for in a safe, well- for two NSW State Plan priorities. following results in meeting the functioning and stable placement They are: State Plan’s goals: and are successfully restored to their families where appropriate • F6: Increased proportion of • children, young people and their children with skills for life and families are supported so children • strong communities that have learning at school entry reach developmental milestones the ability and support to identify and solve problems as they • F7: Reduced rates of child • where a child or young person arise and provide an environment abuse and neglect. is at risk and the Department where everyone can reach their determines that it must intervene, We also contribute to a number of full potential the child or young person and any other priorities working with other relevant siblings are safe following • victims of natural or other departments. that intervention disasters are supported to recover and resume self- • children and young people who sufficient living. are removed from their family

Note: As of 1 July 2009, DoCS became part of the new Department of Human Services established by the NSW Government as part of a major restructure of NSW agencies and Jennifer Mason was appointed Director-General, Department of Human Services NSW. Future reporting for Community Services (DoCS) will form part of the 2009/10 Human Services Annual Report.

18 NSW Department of Community Services Annual Report 2008/09 Section 1 Overview

2. BUILDING STRONGER COMMUNITIES caring for families and communities Caring for families and communities Highlights in 2008/09: Empowering communities requires expertise, coordination and • Responded to 18 natural and service delivery from a broad range of government and non- other disasters across NSW government community providers. Stronger communities are providing almost $1.2 million in crucial to the wellbeing of families and individuals. financial assistance DoCS coordinates community and family programs and oversees • Funded more than 550 non- the delivery of services which strengthen families, engage young government organisations and people and help families with issues like homelessness, drug local councils for about 900 and alcohol abuse, and family violence. Programs range from community development projects parenting courses and volunteer home visiting to domestic • Supported more than 1,800 violence and drug and alcohol support services. vulnerable young people with problematic drug and alcohol Our work in disaster recovery supports people through crisis use through the Getting It and shows how the Department creates active partnerships Together Scheme with non-government organisations like the Salvation Army • Received more than 23,000 calls and the Red Cross. to the Domestic Violence Line • Provided more than $24.4 million to 458 programs for all families with children eight years and under, including supported playgroups, volunteer home visitors and transition to school programs • Funded 358 SAAP services to assist clients • Trained 440 practitioners to deliver Triple P (Positive Parenting Program). Disaster recovery

Aim DoCS is responsible for coordinating DoCS was involved in the response to People affected by disaster welfare and recovery services during significant national and international return to their usual way of natural and other disasters under events. These included repatriating living as soon as possible the State Disaster Plan. This involves evacuees from the Mumbai terrorist giving food, clothing, advice, guidance attack and providing welfare support to Strategies and personal and financial support to people who were affected by the H1N1 affected people. virus (swine flu) and in home quarantine. • Participate in planning for disasters with national and DoCS coordinates five partner agencies This year, our staff gained valuable international impact to help deliver these recovery services: experience working as disaster recovery officers during events such • Build the profile of disaster • Red Cross – personal support as major flooding and storms. This recovery services and how • Salvation Army – catering on-the-job training has increased the they operate so that people • St Vincent de Paul Society – pool of DoCS staff able to help in know what to expect during material and personal support emergency situations. and after disasters • Adventist Disaster Relief Agency – • Improve regional planning temporary accommodation (including staffing options) • – general support. for disasters During 2008/09, DoCS responded to 18 natural and other disasters across NSW providing almost $1.2 million in financial assistance. We received more than 1,500 requests for welfare assistance via the DoCS Disaster Welfare line 1800 018 444.

Number and type of disaster recovery services

Type of disaster 2008/09 2007/08 2006/07 2005/06

Natural 14 16 23 26

Other 4 11 8 6

Total 18 27 31 32

NSW Department of Community Services Annual Report 2008/09 21 Section 2 Building Stronger Communities Caring for families and communities

Significant events in centres were set up, giving support to to Kempsey. DoCS coordinated the NSW in 2008/09 more than 860 evacuees. In the week delivery of welfare services to flood- Floods and storms accounted for much following the storm, DoCS coordinated affected individuals and families, of DoCS disaster recovery activity this an outreach program with Red Cross including outreach programs to year with areas along the North and to more than 1,500 homes. DoCS gave isolated communities. Grants worth Mid North coast experiencing heavy out more than $500,000 in disaster more than $350,000 were distributed. relief grants to flood-affected families. rainfall throughout the last half of 2008 Following the Mumbai terrorist attacks in and first half of 2009. Six days of flooding on the North November 2008, DoCS and its community In March 2009, a severe storm resulted Coast in May 2009 saw 14 evacuation partner agencies were at Sydney Airport in major flooding around Coffs Harbour, centres set up, helping more than 740 to give information and personal support Urunga and Bellingen. Two evacuation evacuees from Tweed Heads south to people returning to Australia.

Disaster recovery services provided in 2008/09

Location Event type Date

Homebush Unit fire September 2008

Orange Storm September 2008

Tabulam Storm September 2008

Woollahra Unit fire September 2008

Bankstown Unit scaffold collapse November 2008

Sydney Airport Mumbai repatriation November 2008

Byrock Storm November 2008

Tamworth Flood November 2008

Burren Junction Storm December 2008

Brewarrina Storm December 2008

Mudgee Storm December 2008

Boggabilla Storm December 2008

Bourke Flood February 2009

Mid North Coast Flood February 2009

Bondi Unit explosion March 2009

Coffs Harbour Severe storm and flood March 2009

Lord Howe Island Storm April 2009

Northern Rivers Flood May 2009

22 NSW Department of Community Services Annual Report 2008/09 Section 2 Building Stronger Communities Caring for families and communities

Community development and capacity building

Aim DoCS provides services directly to Since a review of CSGP carried out Strong communities provide the community and works closely with by Ernst & Young in 2007/08, the an environment for everyone, other government and non-government NSW Government has announced including families, children agencies to promote family resilience, a major reform of DoCS programs and young people, to reach encourage community development in Keep Them Safe. DoCS has set their full potential and address common issues leading up a coordinated framework for to family breakdown. community services funding to remove unnecessary overlaps and ensure Strategies Programs that build stronger services are available in areas where • Strengthen non-government communities help strengthen they are most needed. organisations’ capacity to parenting capacity, provide youth and ensure a viable and diverse neighbourhood services, support In 2008/09, DoCS funded a capacity- system that can meet identified families to address drug and alcohol building project in partnership with needs across NSW and all issues and connect individuals and the Local Community Services population groups families to specialist services in their Association, NSW Family Services own communities. and the Youth Action and Policy • Coordinate implementation Association. This gave hands-on of whole-of-government Community Services assistance to help providers build family and domestic violence Grants Program membership, recruit skilled board/ initiatives including specific Through the Community Services management committee members, strategies to address violence Grants Program (CSGP), DoCS provides and develop governance skills, against Aboriginal women more than $80 million to around 900 practices and systems. and children projects operated by more than 550 • Purchase services for families non-government organisations and and individuals affected by local councils across NSW. domestic violence and/or These services include neighbourhood drug and alcohol misuse centres, family support services, community development projects, youth services and peak organisations, who work to strengthen families and improve the capacity of disadvantaged communities.

NSW Department of Community Services Annual Report 2008/09 23 Section 2 Building Stronger Communities Caring for families and communities

CSGP services and funding

2008/09 2007/08 2006/07

Program Services Funding Services Funding Services Funding total ($M) total ($M) total ($M)

Community development 426 28.8 447 27.8 435 26

Child protection and family 209 31.3 226 29.9 212 27.4 and individual support

Youth services 278 22 293 22 283 22

Alcohol and drug abuse DoCS also held 67 seminars and Helping young people One in five child protection reports to workshops on drug- and alcohol-related The Getting It Together (GIT) program the Helpline feature drug and alcohol issues; revised the training course for is aimed at tackling the use of illicit abuse. Providing programs to support new recruits; delivered a new training drugs by supporting vulnerable families and communities affected package on pharmacology to more than young people who are not accessing by drug and alcohol use is a key 550 DoCS caseworkers and maintained conventional services. the DrugNet intranet site for staff. element of delivering an effective child This year 15 GIT services gave protection system. DoCS worked with NSW Health to case management and support to Our Drug and Alcohol Expertise Unit develop child protection training for more than 1,800 young people. This delivers specialist support to frontline drug and alcohol workers across included three new services set up in workers managing complex cases NSW. This training will be delivered the Toomelah/Boggabilla, Lismore and involving substance misuse. in 2009/10. The Department also Central Coast areas. Biannual forums provide GIT youth workers with the The Special Commission of Inquiry reviewed the NSW Information Sharing most up-to-date training and support. into Child Protection Services in Protocol (Opioid Treatment) and will NSW recognised the importance of amend protocol tools to improve DoCS is a key partner in the delivery this type of specialist expertise. It communication between caseworkers of the Youth Drug and Alcohol Court recommended the unit be expanded and those who prescribe treatments. (YDAC) program. This year the program diverted 64 young offenders to support caseworkers on domestic More than 19,000 copies of the Dual violence and mental health issues. with serious drug and alcohol Diagnosis Support Kit were distributed problems away from the criminal Support to frontline caseworkers is to various government and non- justice system. given through training, resources, tools government organisations. The kit is and advice to help with assessing and a valuable resource for those working Funded case support workers to give managing risk where parental substance with families where a parent/carer has intensive support and aftercare to misuse impacts on the health and safety both a mental illness and drug/alcohol teenagers in the program. They also of their children. This year caseworkers issues. The kit was reprinted in June work closely with government and received a total of 827 individual drug 2009 to meet demand. non-government agencies to give and alcohol consultations including: young people with high needs the We continued working with services tailored support they need to achieve • 490 by email on the South Coast to provide the behavioural change. • 258 face-to-face Koori Substance Use in Pregnancy • 79 by telephone. project to Aboriginal mothers. This year we produced culturally-appropriate education resources highlighting the risks of alcohol use in pregnancy and where to get help.

24 NSW Department of Community Services Annual Report 2008/09 Section 2 Building Stronger Communities Caring for families and communities

Domestic and family The Staying Home Leaving Violence violence program provides specialist domestic The statewide Domestic Violence and family violence services to women Line – 1800 65 64 63 – received more and their children, who have separated than 23,061 calls in 2008/09. Most of from a violent partner or family these were about verbal, physical and member, but choose to stay in their psychological abuse. More than 6,971 own home. DoCS continued to fund calls involved over 14,285 children two existing pilot projects in Bega and living in the affected households. Eastern Sydney.

DoCS is responsible for coordinating An evaluation of the pilot projects found the Integrated Domestic and Family that two-thirds of victims were able to stay Violence Services Program, a whole- in their own home with the violent offender of-government approach to tackling removed. In Eastern Sydney, 91 per cent domestic and family violence in NSW. of women employed at the time of referral The projects under this program were also able to keep their jobs and provide multiagency responses to 88 per cent of children remained in their domestic and family violence in seven schools or childcare arrangements. locations across NSW: During the year planning was done • Domestic Assault Response Team – to expand the program to Blacktown, Wyong (DoCS lead) Campbelltown, Moree, Newcastle, Walgett and Wyong. We will spend • Canterbury/Bankstown Interagency $3.6 million over the next three years Domestic Violence Response Team to deliver these eight projects across (DoCS lead) NSW. A further 10 new locations will • Mount Druitt Family Violence be introduced in 2010/11. Service (DoCS lead)

• Green Valley Liverpool Domestic Violence Service (Sydney South West Area Health Service lead)

• Community Partnerships Against Domestic and Family Violence (Hastings Women and Children’s Refuge Inc. lead)

• Domestic Violence Intervention Response Team – Gosford (NSW Police Force lead)

• Nowra Domestic Violence Intervention Service (YWCA NSW lead).

NSW Department of Community Services Annual Report 2008/09 25 350,000

300,000

250,000

200,000

150,000

100,000

50,000

0 2008/09 2007/08 2006/07 2005/06 2004/05 2003/04 309,676 303,121 286,033 241,003 216,386 185,198

350,000

300,000

250,000

200,000

150,000

100,000

50,000

0 2008/09 2007/08 2006/07 2005/06 2004/05 2003/04 Section 2 226,946 Building Stronger209,015 Communities 201,208Caring for families and160,842 communities 140,184 121,368

Domestic Violence Line calls answered

2008/09 2007/08 2006/07 2005/06 2,500

2,000

1,500

1,000

500

0 Jul Jul Jul Jul Apr Apr Apr Apr Oct Jan Oct Jan Oct Jan Oct Jan Jun Jun Jun Jun Feb Feb Feb Feb Mar Mar Mar Mar Aug Sep Nov Dec Aug Sep Nov Dec Aug Sep Nov Dec Aug Sep Nov Dec May May May May Total: 23,061 Total: 23,285 Total: 23,342 Total: 22,294

Note: 1. Not all calls answered have been recorded in SPSS system – data was lost through technical issues. 2. The number of calls answered in October 2006 includes a large number of calls classified as hang up/nuisance linked to one caller.

Calls to Domestic Violence Line by issue reported

Violence type 2008/09 2007/08 2006/07 2005/06

Physical 7,531 7,947 6,060 5,096

Verbal 10,900 11,233 8,623 7,284

Sexual 1,018 1,592 1,233 842

Psychological 9,755 9,286 7,379 6,564

Social 4,153 4,509 3,092 2,666

Economic 3,173 3,438 2,194 1,882

Note: Not all calls answered were recorded in SPSS system due to technical issues.

26 NSW Department of Community Services Annual Report 2008/09 Section 2 Building Stronger Communities Caring for families and communities

Families NSW DoCS is also working to set up nine Evaluation Families NSW is a whole-of- new child and family centres located In 2008/09, DoCS undertook two in areas of NSW with high Indigenous government initiative that gives major evaluations of the Volunteer populations. They will provide services early intervention support services Home Visiting service model and responsive to community needs to families expecting a child or with Triple P. The Volunteer Home Visiting including childcare, early learning, and children up to eight years of age. evaluation aimed to better define parent and family support services. For families who use the service and In 2008/09, DoCS managed more information about this partnership assess cost effectiveness. A draft $24.4 million of the total $45 million see page 36 of this report. report is currently being considered. Families NSW budget and funded An evaluation of Triple P began in May 458 services and projects. Services Triple P Parenting Program 2009 focusing on processes, results include universal health home visiting, DoCS provides the Triple P (Positive and cost benefits of the program. supported playgroups, family workers, Parenting Program) to families with This evaluation is due in 2010/11. schools as community centres, children aged three to eight years volunteer home visiting services throughout NSW. This year 440 and parenting programs. professionals were trained to deliver the program. About 1,200 welfare, health Families NSW is provided jointly by and education professionals will be NSW Health, Housing NSW and the trained under the program by June 2011. Departments of Community Services, Education and Training, and Ageing, Indigenous Triple P will begin in 2009/10 Disability and Home Care, together with 40 practitioners being trained with local government and community in August 2009 to deliver a culturally organisations. tailored program to Aboriginal families.

Calm and consistent – positive parenting changing lives ‘We get a lot of feedback from parents about how different home life is when they start using their positive parenting strategies. I talk to parents about staying calm, being consistent and look at the type of activities they do with their child,’ explained Joan, a Triple P practitioner who runs seminars for parents at local schools in Sydney’s west.

‘They now look forward to spending time with their child. Our parents say it helps to attend the courses and seminars with other families, as it makes them realise other parents are finding things tough and experiencing similar challenges.’

Triple P practitioners like Joan work in rural, regional and metropolitan areas. They deliver Triple P to families at schools, local councils, community halls, churches and neighbourhood centres. The program is also being delivered in Arabic, Vietnamese, Mandarin and Cantonese.

NSW Department of Community Services Annual Report 2008/09 27 Section 2 Building Stronger Communities Caring for families and communities

Aboriginal Child, Youth Youth and Better Futures Youth Policy and Family Strategy Better Futures helps young people The NSW Youth Action Plan, The way The Aboriginal Child, Youth and aged between 9–18 years to develop forward: Supporting young people in Family Strategy (ACYFS) is a statewide resilience and skills for a safe and NSW gives an overview of the NSW prevention and early intervention productive adult life. Government’s actions to support young strategy. It provided $3.6 million to fund people over the four years 2006–2010. Better Futures gave more than $3.6 91 projects delivered by government A number of agencies are carrying out million worth of funding to projects and communities this year. the plan’s initiatives. across NSW this year. For example, DoCS funded the Youth Action and ACYFS helps Aboriginal communities Positive Connections – a service Policy Association (YAPA) during the to work in partnership with the NSW in western NSW – is helping young year to build greater connections for Government to find solutions to local people maintain positive connections issues. Funding priorities are identified young people, reflecting on the plan’s to education, their family, community through regional planning in consultation theme of ‘Belonging to family and and peer relationships. with local Aboriginal communities. community’. YAPA will also give out Young people entering or in the youth participation grants which allow Projects and services include Aboriginal first few years of high school were young people to initiate and take part in parenting programs, school transition supported through the Transition to local community development projects. programs, supported playgroups, youth High School project at Tenterfield High development programs, school holiday DoCS supported the Moving Forward School and the Pathways project in programs and homework learning centres. and Negotiating Consent project in the Hawkesbury region. These projects western NSW. The project teaches Aboriginal family workers and youth helped young people to become young people about developing development officers were also employed successful and confident learners and positive relationships to help and a variety of school activities ease their transition to high school. reduce the risk of forming abusive programs set up, including lunchtime and relationships in later life. after-school programs. A new parenting Planning is underway for youth policy book for the South West Sydney region – and programs, including the Better The Department monitored activity and Growing up strong Kooris – is the seventh Futures program, to transfer to the gave the Minister for Youth a progress version of a successful series of books new Communities NSW portfolio in report on implementation of the action ACYFS has produced. September 2009. plan as at the end of 2008/09.

28 NSW Department of Community Services Annual Report 2008/09 Section 2 Building Stronger Communities Caring for families and communities

Youth Week Youth Week 2009 was held between 28 March and 5 April with the theme ‘Make a Move’. The annual event gives young people an opportunity to take part in their community. Around 4,500 young people got involved in organising about 900 local events and activities held in places like Bega, Tamworth, Sutherland, Wagga and Blacktown.

Every local council area in NSW received funding to support local events, with more than 170,000 young people taking part. Funding to local councils increased by 23 per cent in 2009 to around $240,000. For details about Youth Week funding see Section 9 – Funded Services.

Other organisations contributing to Youth Week included the NSW The AAS was revised to improve Motor Accidents Authority ($80,000), Area Assistance Scheme community wellbeing and how beyondblue ($50,000), NSW Health The Area Assistance Scheme (AAS) communities function. Peak bodies, ($12,000) and the Commonwealth provides grants to community local councils and community groups Government ($72,900). organisations and local councils for participated in consultations. projects that improve community Visit www.youthweek.nsw.gov.au infrastructure and encourage stronger A revision of the scheme and its for more information about the week. communities. administration is due to be completed in late 2009. The program will be renamed NSW Youth Advisory Council In 2008/09, DoCS funded 172 projects Community Builders in 2009/10 to align The NSW Youth Advisory Council (YAC) to the value of $9.3 million. These with changes. advises the Government on matters projects help improve community of concern, policies and programs safety, develop stronger communities The NSW Government has shown it is affecting young people. The council or increase community partnerships. committed to keeping both the current is made up of 12 members aged For a full list of projects see Section 9 boundaries and the overall budget between 12–25 years appointed by – Funded Services. allocation of the program. the Minister for Youth. The council held consultations with young people and community groups on issues of interest.

DoCS gave secretariat support to the YAC in 2008. On 1 January 2009 this function was transferred to the NSW Commission for Children and Young People.

NSW Department of Community Services Annual Report 2008/09 29 Section 2 Building Stronger Communities Caring for families and communities

Supported Accommodation Assistance Program

Aim People who are homeless or at risk of homelessness access sustainable housing and achieve social inclusion3

Strategies • Prevent homelessness so that people do not become homeless • Provide effective responses to homeless people so they do not become entrenched in homelessness • Break the cycle so that people who have been homeless do not become homeless again

The Supported Accommodation Children and young people made Assistance Program (SAAP) is a joint up the largest proportion of service State/Commonwealth program that users, as they go with their parents provides accommodation and support or guardians into SAAP services. services to people who are homeless They account for up to 30 per cent of or at risk of becoming homeless. clients (19,000) according to Australian Institute of Health and Welfare (AIHW) From 1 January 2009, the program was 2007/08 data. incorporated into the Commonwealth’s new overarching National Affordable Young people (under 20 years) Housing Agreement (NAHA) – replacing who came to services on their own a series of previous SAAP agreements. represented 16 per cent (10,200) of clients for the same period. DoCS gave In 2008/09, 358 projects were over $45 million worth of SAAP funding funded to provide support, outreach, to help young homeless people. advocacy, living skills development and other support services to more than 56,000 people in NSW.

3. Updated to reflect the National Affordable Housing Agreement, January 2009.

30 NSW Department of Community Services Annual Report 2008/09 Section 2 Building Stronger Communities Caring for families and communities

SAAP services by client group Improving services The Commonwealth, states and 2008/09 2007/08 2006/07 territories set up the NAHA and three associated National Partnerships for Young people 149 166 163 Homelessness, Social Housing and Single men only 32 37 37 Remote Indigenous Housing. The new partnership agreement Single women only 14 18 19 features three key strategies to Families 24 24 24 significantly reduce homelessness: prevention and early intervention; Women escaping domestic violence 88 93 93 breaking the cycle of homelessness; Cross target/multiple/general 51 52 52 and better connected service systems. As part of this commitment to reduce Total 358 390 388 and prevent homelessness, the Commonwealth is giving an additional $400 million over four years from Funded SAAP services by type 2009/10 and states are matching this with $400 million in total.

2008/09 2007/08 2006/07 Housing NSW, DoCS and other agencies developed the NSW Crisis/short-term accommodation 132 140 139 Homelessness Action Plan to progress Medium/long-term accommodation 95 106 104 strategies and service delivery that will help break the cycle of homelessness Day support Nil 1 1 and better connect people to services.

Outreach support 13 17 15 The plan has a strong focus on prevention and early intervention. It Telephone information/referral 7 6 6 includes initiatives to help young people Agency support Nil 1 1 leaving out-of-home care and juvenile detention facilities, as well as support Multiple 76 79 80 for people leaving mental health Other 35 40 42 services and adult detention. The plan is due to be finalised in August 2009. Total 358 390 388 During the year, DoCS helped develop Note: Project mergers resulted in a reduced number of services in 2008/09. Day support high-level performance indicators for the and agency support have been amalgamated with other services. program, in its role as a member of the National Housing and Homelessness Information Working Group.

NSW Department of Community Services Annual Report 2008/09 31 Section 2 Building Stronger Communities Caring for families and communities

DoCS worked with service providers is working closely with SAAP peak and peak bodies in 2008/09 to review bodies to develop strategies to further the performance of SAAP-funded address viability issues in the sector. agencies and give advice and input into the development and implementation of Helping Aboriginal families affected by domestic violence reforms. These reforms focus on preventing and reducing the risk of homelessness, The Orana Far West Safe Houses and ensuring accommodation and crisis Project improves services for housing services are available. Aboriginal women and children affected by domestic and family The Department began using its violence in isolated communities. performance-based contracting service specification template for It includes the Safe Houses project, SAAP services during the year, to now in its second year, which helps better measure performance and strengthen the services for women and outcomes. This enables services and children experiencing family violence DoCS to improve reporting on the in five locations across the Orana Far results being achieved for clients. West region.

Many services funded under SAAP A training and support worker has in NSW face viability problems due improved the organisational capacity to the previous Commonwealth of local safe houses. Child and family Government’s decision not to give any support workers at each location growth funding under the Supported address safety issues and coordinate Accommodation Assistance Program services to give long-term support to Agreement V. Community Services women and their children.

Supporting women in Orana Far West Amanda* went to a safe house with her three children aged four, two and three months. Her partner had been physically abusing her and demanding money. The safe house gave the support she needed to manage the situation and seek alternative accommodation. Staff also referred her to a counsellor at the Aboriginal Medical Service.

Help with household budgeting allowed Amanda to save enough money to pay off her debt to Housing NSW and buy furniture for when she was ready to leave the safe house. She also got help in applying for new housing.

The safe house organised for Amanda’s children to have contact visits with their father and supported her to enrol her four-year-old at a local preschool.

The safe house also referred her to the DoCS-funded Brighter Futures early intervention program, run locally by . Amanda now attends a Brighter Futures playgroup and is enrolled in a parenting program. *Not her real name.

32 NSW Department of Community Services Annual Report 2008/09 Section 2 Building Stronger Communities Caring for families and communities

3. HELPING CHILDREN AND FAMILIES Prevention and early intervention Section 2 Building Stronger Communities Caring for families and communities

Prevention and early intervention Highlights in 2008/09: Helping families deal with their problems early through support • Funded almost 1,600 children’s and targeted services can prevent them from entering or services – an estimated 45,500 escalating in the child protection system. Vulnerable families places per day are offered services from DoCS and its partner agencies through • Licensed 3,440 childcare services, the Brighter Futures early intervention program. providing an estimated 154,300 During the year, 8,989 children took part in Brighter Futures. places per day Families were supported through services like home visiting, • Provision for more than 4,300 parenting courses, supported playgroups and access to quality children participating in Brighter children’s services. Futures to receive two days per week quality child care Investing in early childhood education through access to quality children’s services is one of the best ways to improve life • Provided access to children’s services for more than 20,000 outcomes for children and support families with young children. children with special needs During the year, DoCS made significant progress in reforming and • Prosecuted 17 defendants for delivering better quality children’s services to more families across offences under the children’s NSW. DoCS total funding to children’s services was $133 million. services regulations that resulted in the court awarding a total of $128,500 in penalties • Provided support to more than 8,989 children from 3,763 families participating in Brighter Futures programs • Continued recruiting early intervention caseworkers, bringing the total number to 314 of 350 positions at 30 June 2009 • Referred more than 90 women and children participating in NSW Health’s Aboriginal Maternal and Infant Health Strategy to Brighter Futures • Funded 34 Brighter Futures projects to deliver case management, home visiting, parenting programs and quality children’s services to families • Trained more than 110 caseworkers and 18 casework managers in the Parents as Teachers early intervention home visiting program.

34 NSW Department of Community Services Annual Report 2008/09 Section 2 Building Stronger Communities Caring for families and communities

Children’s services

Aim Quality children’s services help children Service providers such as local councils Children’s developmental get a good start to life. Positive early and non-government organisations outcomes are enhanced childhood experiences benefit children were funded to deliver 1,583 projects in a safe, well-regulated and the community in the long term by and services during 2008/09, including: improving social skills, education levels, environment • $6.75 million for 49 projects to health and preparing children for the deliver early childhood services Strategies school years. • $115.9 million for 1,222 projects to • Provide a framework which DoCS is responsible for regulating and deliver preschool and long day care encourages the delivery of licensing 3,440 children’s services in services (including Supporting Children quality children’s services NSW. The Department is proactive in with Additional Needs projects) in NSW making sure these services comply with • $2.5 million for 249 projects to rules and standards to keep children • Ensure an adequate number deliver vacation care services safe and support their development of places in high quality and learning. • $3.8 million for more than 100 children’s services are available occasional care services. for children of families from During the year, the Department early intervention programs, funded almost 1,600 children’s DoCS continued its major reform of to support healthy early services providers. They ranged children’s services with the review of the child development from long day care and preschools Children’s Services Regulation 2004; the to supported playgroups and other roll-out of centralised licensing; changing support services, to help children how we work with services to support with additional needs to access early compliance with regulations; separating childhood education. funding and regulatory activities; and improving support for children’s Boosting access to quality children’s services field staff. services, especially for children from disadvantaged backgrounds, is a priority. More than half the state’s community preschools, particularly in disadvantaged areas, have benefited this year from a $10.2 million investment under the Preschool Investment and Reform Program (PIRP).

The average preschool fee in NSW for 2008/09 was $28.30 per day. Fees are even lower for many families on low incomes.

NSW Department of Community Services Annual Report 2008/09 35 Section 3 Helping Children and Families Prevention and early intervention

National partnerships The Council of Australian Governments (COAG) started its wide-ranging reform agenda in early childhood education and care to improve quality and access for children in the early years.

DoCS significantly contributed to these reforms, working with the Commonwealth and other agencies. The resulting National Partnership Agreement on Early Childhood Education includes new Commonwealth funding of $955 million over five years. NSW will receive $278.6 million over five years (2008/09 to 2012/13) under this partnership.

Community preschools will get increased funding to encourage access and participation – especially to attract children from low income families and Aboriginal children. Funding will also be given from mid- 2011 to support the recruitment and retention of university-trained early Licensed and funded Licence fees childhood teachers. services In November 2008, the NSW Government During the year, DoCS started plans The availability of places per day in announced the introduction of licence to set up new child and family centres licensed children’s services continues fees to cover the costs of licensing in Blacktown, Campbelltown and to grow. During the past five years, children’s services such as preschools, Ballina to improve the quality of life for there was a 16 per cent increase in long day care centres and family day Aboriginal children and their families. the number of licensed places – from care schemes. These will be the first of nine centres 133,217 in 2004/05 to 154,351 in Proposed fees range from $700 for for NSW under the Indigenous 2008/09 – with the strongest growth small services to $1,100 for large Early Childhood Development in centre-based services. services. These fees will begin after National Partnership Agreement. DoCS funded an estimated 45,500 January 2010. DoCS is talking to The Commonwealth has given places per day during 2008/09 and industry representatives about the best NSW $74.7 million over six years helped reduce fees for nearly 24,000 way to introduce licensing fees while to create these centres. children from families with low incomes. also looking for savings to help offset The Preschool and Investment Reform the cost of the new fees. Plan is also making a significant contribution to creating new places for children at services across NSW (see PIRP information on page 39).

36 NSW Department of Community Services Annual Report 2008/09 Section 3 Helping Children and Families Prevention and early intervention

Licensed children’s services

2008/09 2007/08 2006/07 2005/06 2004/05

Services Number % Number % Number % Number % Number %

Family day care 99 2.9 103 3.0 108 3.2 108 3.3 108 3.4

Home-based services 90 2.6 116 3.4 131 3.9 136 4.2 152 4.8

Mobile services 14 0.4 12 0.4 12 0.4 12 0.4 12 0.4

Centre-based services 1,964 57.1 1,909 55.8 1,818 54.4 1,695 52.4 1,601 50.4

Funded centre-based services 1,191 34.6 1,210 35.4 1,226 36.7 1,239 38.3 1,254 39.5

Funded mobile services 46 1.3 48 1.4 46 1.4 46 1.4 47 1.5

School-based services 36 1.0 21 0.6 ------

Total 3,440 100 3,419 100 3,341 100 3,236 100 3,174 100

Estimated total licensed 154,351 150,776 146,120 138,648 133,217 capacity (places per day)

Funded children’s services

2008/09 2007/08 2006/07 2005/06 2004/05

Services Number % Number % Number % Number % Number %

Centre-based services 1,191 75.2 1,210 75.2 1,226 75.7 1,239 75.5 1,254 75.4

Mobile services* 67 4.2 69 4.3 67 4.1 66 4.0 65 3.9

Vacation care** 242 15.3 246 15.3 249 15.4 258 15.7 265 15.9

Early childhood services** 83 5.2 84 5.2 77 4.8 78 4.8 79 4.8

Total 1,583 100 1,609 100 1,619 100 1,641 100 1,663 100

Estimated total licensed/ funded capacity (places 45,477 45,957 46,008 46,132 46,319 per day)

Note: A new data collection system has resulted in more accurate counting of funded places per day in 2008/09. Prior data collection practices had overstated the number of funded places per day. Counting rules revised in 2005/06 to eliminate potential double counting of services. * Mobile services include licensed mobile preschools and funded-only mobile services. Funded-only mobile services are not recorded on the system as having a licensed capacity. ** These services are not recorded on the system as having a licensed capacity.

NSW Department of Community Services Annual Report 2008/09 37 Section 3 Helping Children and Families Prevention and early intervention

Improving children’s Keeping the children’s services sector Policy and reform informed about changes and reform is services A major statutory review of the achieved through online updates, letters Children’s services funding was Children’s Services Regulation 2004 to providers and the quarterly newsletter separated from regulatory compliance started in October 2008 with a new Building Blocks. This reaches 7,000 activity as of 1 December 2008. This regulation due to take effect in 2010. licensed, funded and regulated services lets DoCS children’s services staff use Briefings and consultations with the and other stakeholders. their expertise to work with the sector sector and families were held this year to provide better services. Services are increasingly using the to seek feedback on the review. DoCS website to get forms and Regionally based children’s services These included: officers monitor compliance with information. There were more than • 16 regional briefings attended by regulations and now get specialised 119,000 visits to the children’s services web pages in 2008/09. Online more than 1,300 people supervision and support. More than reporting for children’s services was • six focus groups with more than 50 2,500 service visits took place between introduced in September 2008 and parents representing families that 1 October 2008 and 30 June 2009 the annual data collection is now use children’s services across NSW. completed electronically – making • an online survey filled in by more DoCS community program officers it easier for service providers and than 1,300 parents and 1,145 people now manage children’s services gathering better quality data. from the children’s services sector. funding. They are part of regional partnership and planning teams DoCS also received 156 written already responsible for funding and submissions from service providers, contracting of other DoCS-funded peak industry groups, parents, programs. Working with the sector at government agencies and other the local level to ensure services match interested community members. community needs, they give advice An industry reference group was set about payments, service agreements up in August 2008. It met seven times and reporting requirements. during the year to provide expertise Applications for children’s services and industry knowledge to inform licences (including variations) and the review and comment on a draft authorised supervisor approval are still regulation in early 2009. processed at DoCS head office.

Centralisation enables DoCS, for the Staff-to-children ratio first time, to register and track the The NSW Government status of licence applications from announced its intention in across NSW. It reduces the number October 2008 to increase the of times licensees, particularly those staff-to-child ratio for children with a number of services, have to The collapse in November 2008 of ABC under two years of age in centre- lodge information. Centralisation Learning Centres and CFK Childcare based and mobile services from also helps to ensure consistent and Centres, the largest corporate service the current one staff for every thorough licensing decisions and providers in NSW, led to the sale of five children, to one staff for four. documentation. 128 services to new operators. To give the industry enough During 2008/09, the children’s DoCS Central Licensing and Regulatory time to prepare for the change, services telephone enquiry line Support Branch worked hard in a very the 1:4 ratio will not come into continued to provide a central contact short time frame to issue licences to the force until the new children’s point for callers with questions about new operators to make sure childcare services regulation takes effect regulatory requirements, application was still available for local families. in 2010. Consultation on the forms and other licensing matters. The This has led to a more streamlined and best way to begin the new ratio line handled an average of 50 calls a efficient licensing process which will is underway and part of the day and registered more than 3,450 be fine-tuned and applied in routine regulatory review process. licence applications and notices. licensing in 2009/10.

38 NSW Department of Community Services Annual Report 2008/09 Section 3 Helping Children and Families Prevention and early intervention

Enforcement and Preschool Investment prosecution and Reform Plan DoCS is strengthening its monitoring, The NSW Government’s Preschool enforcement and prosecution activities. Investment and Reform Plan (PIRP) This year the Department prosecuted aims for all children in NSW to attend 17 defendants resulting in the court preschool for two days a week in the awarding $128,500 in penalties. year before they start school.

In two recent cases the penalties Since the plan was announced in May awarded were more than $50,000. One 2006, NSW preschools have received prosecution came from an investigation over $25 million dollars in additional into a case where a child was strangled support and funding to make them more by a blind cord before supervising staff sustainable, accessible and affordable. noticed. The defendant was convicted This year more than half the state’s and the court awarded $52,400 in community preschools benefited from penalties against the licensee company $10.2 million in PIRP funding with for four offences. $2 million from the Commonwealth’s Two significant investigations led to Universal Access to Early Childhood successful prosecution action with Education program (UAECE). both the licensees and authorised New preschool funding model PIRP entered a growth phase in supervisors being convicted and fined. A new way of funding community-based 2008/09 with DoCS giving funding These were the first cases where both preschools was introduced in July 2008 to create 5,250 preschool places. duty holders under the regulation were to make funding fairer. The model is This boosted attendance for children convicted for the same matters. based on the number of children who who live in areas where preschool attend preschool each week and the DoCS began publishing the results of participation was low and there were level of need of each child in a service. successful enforcement action on its insufficient places. website in September 2008, to help A higher rate of funding is given to An extra 10,500 children will have parents make informed choices. The services with children from low income access to subsidised preschool information includes court decisions families, Aboriginal or culturally and programs by 2010 through a total of and significant licensing action DoCS linguistically diverse families, and those in $42 million delivered from PIRP and has taken to suspend, revoke or vary disadvantaged areas. A further loading is UAECE in 2009/10. a license. This is done if the licensee given to remote and mobile services per continues to fail to comply with conditions New preschool opportunities were child enrolled to reflect the extra cost of or poses an unacceptable risk to children. created by: delivering these services.

In May 2009, DoCS ran its first • increasing access to existing services A process is in place for services that targeted campaign on the safety and for children and families that don’t got no increase in preschool funding supervision of children in and around currently attend to have this reassessed based on their licensed premises at the end of the • better engaging with community individual situation. day and during departure times. groups that are underrepresented in DoCS inspected more than 30 preschools to help them understand children’s services and spoke to that preschool is for them too about 100 staff, including authorised • reducing the cost of preschool – a supervisors and licensees, about barrier for some children and families. their duties at these times and CareWest and Community Child their understanding of policies and Care Co-operative were selected in procedures on these issues. an expression of interest process to provide development and support services to help preschools create the extra 5,250 places.

NSW Department of Community Services Annual Report 2008/09 39 Section 3 Helping Children and Families Prevention and early intervention

More kids in the far west get to learn and play Based at Narrabri in the state’s far west, Wee Waa and District Preschool used a combination of PIRP and UAECE funding in 2008/09 to give free preschool for Aboriginal children. They also offered local families a free bus service to pick the children up and drop them off at preschool.

Parents and family members often catch the bus to yarn with the preschool workers about their children and the community.

The funding covers wages for a university-trained Aboriginal early childhood teacher – boosting the quality of care for the children and local employment opportunities. It also helps the preschool to run a mothers’ program that Aboriginal parents are encouraged to attend with their children. Parents from this group often go on to enrol their children at the preschool. The number of Aboriginal children at the preschool increased from 15 in 2007 to 18 in 2008.

Children 0–5 years in NSW accessing funded licensed children’s services

2008/09 2007/08 2006/07 2005/06 2004/05

All children

No. of children aged 0–5 years attending 87,470* 66,797 68,859 69,691 66,748 funded licensed children’s services in NSW

Total NSW population aged 0–5 years 526,720 525,836 506,087 513,044 514,492

% of children aged 0–5 years in NSW accessing 16.6% 12.7% 13.6% 13.6% 13.0% funded licensed children’s services

Indigenous children

No. of Indigenous children aged 0–5 years attending 3,649 3,181 3,161 2,939 2,877 funded licensed children’s services in NSW

Total NSW Indigenous population aged 0–5 years 20,755 20,755 20,755 19,335 19,335

% of Indigenous children aged 0–5 years in NSW 17.6% 15.3% 15.2% 15.2% 14.9% accessing funded licensed children’s services

Culturally and linguistically diverse (CALD) children

No. of CALD children aged 0–5 years attending funded 11,756 12,341 11,574 12,092 10,904 licensed children’s services in NSW

Total NSW CALD population aged 0–5 years 111,611 113,318 113,318 113,318 113,318

% of CALD children aged 0–5 years in NSW accessing 10.5% 10.9% 10.2% 10.7% 9.6% funded licensed children’s services

Note: Information relates to children aged 0-5 attending funded licensed services during one week in September each year. *Data in 08/09 for all children is now recorded by age 0-5 years and 11 months to better reflect school starting age. Previous years were recorded as 0-4 years and 11 months. Data in 08/09 and previous years is not comparable. Source: Children’s Services Information System Annual Statistical Extract, Information Management Branch, ABS 2006 Census of Population and Housing.

40 NSW Department of Community Services Annual Report 2008/09 Section 3 Helping Children and Families Prevention and early intervention

Outside school hours care Supporting children with Around 2,650 outside school hours additional needs (SCAN) services were registered in NSW at the This year $12.5 million was invested end of June 2009. This includes more in supporting children with additional than 1,480 services providing before needs (SCAN) from 0–12 years to attend and/or after school care and over DoCS-funded preschool, vacation care 1,160 with vacation care. and occasional care services.

Outside school hours care (OSHC) This gave access to more than 7,700 services in NSW offered families with children with special needs – including school-aged children nearly 78,600 those with an identified disability or with places in after school, before school and an Aboriginal or multicultural background. vacation care programs in 2008/09. Funding for Aboriginal children and A paper outlining regulatory proposals those from culturally and linguistically for OSHC was given to major diverse backgrounds is included in the stakeholders in June 2009. Meetings new PIRP funding model. As a result, between the Department and these DoCS is reviewing SCAN in consultation stakeholders will be held before broader with organisations that run the program. public consultation in late 2009. A new The revised program will start in regulation is expected in 2010. January 2010 and focus on supporting School-based preschools mainstream children’s services which have children with additional needs, DoCS introduced licensing for school- particularly those with a disability and/ based children’s services in July 2008. or challenging behaviours. A total of 116 licences were issued to school-based children’s services by mid-2009. They are in Sydney, the Hunter and Central Coast and in southern NSW, including 80 Department of Education and Training preschools and 26 independent schools. From July 2010, licensing of school-based preschools will extend to northern and western NSW.

NSW Department of Community Services Annual Report 2008/09 41 Section 3 Helping Children and Families Prevention and early intervention

Number of children with special needs accessing funded licensed children’s services during one survey week in September 2008

2008 2007

No. of children from low income families for whom fees were reduced 23,978 11,617

No. of children from special needs group*

Indigenous Australian children 3,649 3,181

Children from a culturally and linguistically diverse (CALD) background 11,756 12,341

Children with a disability 4,642 5,218

*These categories are not mutually exclusive.

Research Evidence-based research helps to inform policy and improvements in children’s services and early intervention.

The findings of the six-year Child care choices longitudinal extension study, funded by DoCS and Macquarie University, will be available in late 2009.

Interim findings of the parallel study Child care choices of Aboriginal families show that Aboriginal people want more involvement and respect for their culture when it comes to childcare. DoCS commissioned the study done by Macquarie and Charles Sturt universities, using both Aboriginal and non-Aboriginal researchers. A final report is expected December 2009.

DoCS released Determinants of quality in child care: A review of the research evidence which examines research on aspects of quality that can be regulated, including child-to-adult ratios and care giver qualifications and training. It will inform the review of the Children’s Services Regulation 2004 and is available at www.community.nsw.gov.au.

42 NSW Department of Community Services Annual Report 2008/09 Section 3 Helping Children and Families Prevention and early intervention

Early intervention

Aim Brighter Futures early intervention DoCS is working with non-government Client children are supported program supports vulnerable families partners to give lead agencies a so that they have age with children under nine years. These greater role in delivering the Brighter appropriate development vulnerabilities include domestic Futures program locally. Planning without ongoing involvement violence, child behaviour problems, has begun for NGOs to create 320 in the child protection system parental learning difficulty, and lack of additional places for children at a cost parenting skills. of $27 million over the next four years.

Strategies Families with children under three By June 2009, more than 3,700 • Intervene as early as years and families referred from the families were taking part in Brighter possible to strengthen families Aboriginal Maternal and Infant Health Futures across NSW or just about to and provide access to high Strategy are given priority under the start. More than 23 per cent of these quality children’s services so program. families are Aboriginal. at-risk children have optimal Brighter Futures is delivered by DoCS This year $269.9 million was spent development and 14 lead agencies across NSW on the Brighter Futures program • In conjunction with our – with more than 400 local community and other prevention and early partners, plan and fund partners. After a progressive rollout intervention initiatives. services that provide a range since 2002, the program, now operates of appropriate support options in 70 community services centres for vulnerable families providing case management, home visiting, parenting programs and access • Reduce re-reporting by to quality children’s services. making children safer earlier • Establish a robust evaluation framework and adapt the program to respond to what we learn as it is implemented

NSW Department of Community Services Annual Report 2008/09 43 Section 3 Helping Children and Families Prevention and early intervention

Families and children and young people participating in Brighter Futures at 30 June 2009

Families Children and young people

Number % Number %

Aboriginal and/or Torres Strait Islander 889 23.6 2,318 25.8

Non-Aboriginal and/or Torres Strait Islander 2,874 76.4 6,671 74.2

Total 3,763 100.0 8,989 100.0

During the year, 31 projects and services were funded to deliver case management, home visiting, parenting programs and quality children’s services to participating families. The Brighter Futures program includes:

• $344 million in renewable funding to the 14 lead agencies across NSW and their community partners • provision for more than 2,150 families to receive case management from lead agencies across NSW, including more than 564 places for Indigenous families and more than 310 places for culturally and linguistically diverse families • provision for more than 4,300 children to receive two days per Working in partnership AMIHS and Brighter Futures week in quality childcare About 80 per cent of referrals to DoCS and NSW Health strengthened • provision for more than 6,615 Brighter Futures last year came from the service partnership between the parenting program places child protection reports or requests Aboriginal Maternal and Infant Health for families for assistance to the DoCS Helpline. Strategy (AMIHS) and the Brighter • $2.5 million in one-off, fixed-term The remaining 20 per cent came from Futures program. AMIHS clients now funds to other projects. community agencies. get priority to receive support.

In 2009/10, DoCS caseworkers This year 25.5 came from community The partnership is working particularly will have access to $2.9 million in partners, and 74.5 per cent were well in regional and rural NSW. brokerage funds to give additional referred from the DoCS Helpline. Aboriginal communities are more aware services to families and almost about DoCS early intervention focus and The DoCS Connect portal now allows $900,000 in Family Initiative funding Aboriginal women are now asking about Brighter Futures lead agency workers to for urgent one-off material needs or to the program and wanting referrals. record data directly into the Department’s buy short-term supports or services. client database. This streamlines referral, By March 2009, there were 68 referrals reporting and data collection procedures from AMIHS staff, with 47 of these for both lead agencies and DoCS. families already participating in Brighter Futures. Less than two months later, The performance of lead agencies referrals jumped to 93 statewide. against contracted targets was reviewed during early 2009. Terms and conditions for new contracts with lead agencies are being negotiated based on the findings of the performance review

44 NSW Department of Community Services Annual Report 2008/09 Section 3 Helping Children and Families Prevention and early intervention

Back on our feet – helping Julie and Jed

Aboriginal mother Julie* arrived After a speedy referral, Deborah at her local AMIHS clinic with her arranged to meet Julie at home with young son Jed. She was 12-weeks the Brighter Futures caseworkers. Julie pregnant with her second child and was quickly put at ease by the quiet, struggling to cope. While Julie was engaging methods of the workers. a healthy young woman and likely to Importantly – with one of these workers have a normal pregnancy, she and being Aboriginal – a more culturally- her partner Peter* faced a number of sensitive service resulted. social and cultural disadvantages. Julie had recently moved to a small Housing was a pressing issue house but there was no fridge or along with a lack of practical and washing machine. These household reliable support. Based on these items were high on the priority list of factors, Deborah her AMIHS worker short-term goals for the family and discussed with Julie a referral were bought through Brighter Futures. to Brighter Futures. She agreed Jed was enrolled in day care one day to meet with a Brighter Futures a week and Julie joined a TAFE group worker for more information. for young Aboriginal women. The caseworkers encouraged Peter to enrol in a mechanics course at TAFE.

Today the family is supported through regular visits from a Brighter Futures caseworker, according to Julie’s wishes. Future goals include finding longer-term housing and helping Julie to get her driver’s licence.

Brighter Futures and AMIHS workers continue to support Julie through a healthy pregnancy, enabling her to focus on parenting. She is now optimistic and active in guiding her family’s future.

Peter’s sister has since joined the AMIHS pregnancy care program and at her first visit she asked about Brighter Futures – illustrating the growing status of Brighter Futures in the local community. *Not their real names.

NSW Department of Community Services Annual Report 2008/09 45 Section 3 Helping Children and Families Prevention and early intervention

Evaluating Brighter Futures The Brighter Futures interim evaluation report shows the program is giving promising early indicators for family life for vulnerable children in NSW.

The report – part of a four-year evaluation by the NSW University’s Policy and Research Centre – followed 2,813 families in Brighter Futures from July 2007 to 30 June 2008.

The report shows there is a significant reduction in the average number of reports made for children in these families at three and six months after exit compared to the number of reports these children received in the same time periods before entry. DoCS will begin an Aboriginal Families Study in July 2009 to better understand outcomes for Aboriginal families in the program. Policy development clarify that child protection history should be taken into account when determining The Early Intervention Benchmarking The report also shows families are eligibility. This was recommended in the project continued in 2008/09. DoCS overwhelmingly satisfied with the Wood Inquiry report and supported in Brighter Future teams are still setting amount of help they receive and the Keep Them Safe. quality of the program services. The final quarterly benchmarks for caseloads report is expected in September 2010. and transfers to lead agencies. Average Including fathers caseloads per caseworker are rising and A practice resource called Including In 2008/09, DoCS completed a process teams are using strategies to increase or fathers in work with vulnerable families study which looked at the typical maintain benchmarks. Most teams are was developed. This was designed to activities Brighter Futures caseworkers working towards benchmarks of 10–12 help workers better involve dads in the did to help children and families. The cases per caseworker. Brighter Futures program and support findings have helped DoCS to better them in building positive relationships understand the cost of the program’s The Brighter Futures Service Provision with their children. processes and examine the impacts of Guidelines and Brighter Futures proposed policy changes. Caseworker Manual were revised to Information sheets were also produced – Dads make a difference and Being Dad, Being Proud for Aboriginal dads – to give specific advice to fathers by age group.

Parents as teachers DoCS early intervention caseworkers deliver the Parents as Teachers (PAT) Born to Learn® program. This involves structured home visiting for families expecting a child and/or who have children aged under three years. The program delivers evidence-based information and advice to parents to support child development during the crucial early years of life.

Four PAT training sessions were held for more than 110 early intervention staff and 18 managers casework. Training will continue in 2009/10.

46 NSW Department of Community Services Annual Report 2008/09 Section 3 Helping Children and Families Prevention and early intervention

4. KEEPING CHILDREN SAFE statutory child protection

Keeping children safe Statutory child protection Highlights in 2008/09: Child protection reports continue to increase with Community • Assessed more than 309,676 Services receiving more than 309,676 reports in 2008/09. child protection reports Mandated reporters such as teachers, health workers and police make the majority of reports to the 24-hour DoCS Helpline. • Referred more than 3,400 risk of harm reports to JIRTs with 63.9 per Reports of abuse and neglect are assessed to determine the level cent in metropolitan areas and 36.2 of risk of harm to the child or young person and any immediate per cent in regional/rural areas threat to safety is addressed. The response may include intensive • Provided more than 195 children casework and referral to support services like counselling or with services or support from family therapy. Children and young people who can no longer an Aboriginal Intensive Family live at home safely may need foster or relative care. Based Service Our early intervention and prevention programs and strategies • Assessed more than 240 aim to stop families from entering or escalating in the child online reports (eReporting) protection system. • Introduced new legislation raising the threshold to ‘risk This year the NSW Government announced major changes to the of significant harm’ child protection system. The changes will create multiple entry • Helped set up child wellbeing points for children or families needing support and assistance and units and the planned trial of more integrated services to prevent families from reaching crisis. family referral services Work to progress these reforms is underway and some short- • Evaluated a six-month trial on term recommendations outlined in Keep Them Safe have been responding to prenatal reports achieved. Planning and consultation is taking place in 2009 to support a statewide roll-out for further changes. of this policy Reforms include changing the reporting threshold to ‘risk • Completed the Enhanced Service of significant harm’; setting up new child wellbeing units in Delivery project giving CSCs across NSW better support, a number of government agencies; and testing flexibility of improved resources, procedures structured decision-making assessment tools in DoCS. and systems. DoCS caseworkers at our 80 community services centres are the frontline of child protection in NSW. The Department continues to strengthen support to equip staff to deliver vital services to children and families across NSW. Statutory child protection

Aim Child protection reports in NSW have The units – expected to start operating Client children and young increased every year for the past in late 2009 – will support staff to identify people and their siblings are decade with DoCS receiving 309,676 when a child is at risk of significant harm safe following intervention reports in 2008/09. Aboriginal children and in less serious cases, advise about and infants under one year old are appropriate supports the agency can Strategies still over represented with domestic offer and referrals. violence, alcohol and drug abuse the • Establish and maintain DoCS is also supporting NSW Health key risk factors identified in reports. systems to accurately capture, to establish and coordinate new family record and assess reports of The NSW Parliament passed legislative referral services. They will be trialled in child abuse and neglect changes in March 2009 that define a three locations in NSW. The services new threshold for reporting matters to will put vulnerable families in touch • Provide interventions DoCS. Once proclaimed, mandatory with local support services and help appropriate to the reporters must tell the Department prevent families from entering or re- assessed risk of harm if they consider there to be a ‘risk entering the child protection system. • Intervene to reduce the level of significant harm’. This raises the The changes will allow us to focus of harm or risk to increase reporting threshold and ensures the on cases that need statutory child safety and wellbeing for most serious cases come to DoCS protection intervention. children and young people caseworkers. The new threshold is In April 2009, the Council of Australian • Work collaboratively with planned to begin in January 2010. Governments endorsed the National justice and human services and Keep Them Safe recognises that Framework for Protecting Australia’s non-government organisations protecting children is a shared, Children – a 12-year (2009–2020) to provide better quality community responsibility. It gives reform program recognising the interventions for clients a greater role to other government need for a national approach to agencies and the non-government child protection. DoCS will progress sector. The new legislation and other initiatives outlined in the framework that reforms change the shape of the are consistent with Keep Them Safe. referral pathway – so that concerns about children are addressed earlier and the right services put in place to meet their needs.

DoCS is using its expertise to help set up new child wellbeing units to serve area health services, the Children’s Hospital at Westmead, NSW Police, and the Departments of Education and Training; Housing; Ageing, Disability and Home Care; and Juvenile Justice.

NSW Department of Community Services Annual Report 2008/09 49 Section 4 Keeping Children Safe Statutory child protection

Number of child protection reports 350,000 350,000 300,000 300,000 250,000 250,000 200,000 200,000 150,000 150,000 100,000 100,000 50,000 50,000 0 0 2008/09 2007/08 2006/07 2005/06 2004/05 2003/04 2008/09309,676 2007/08303,121 2006/07286,033 2005/06241,003 2004/05216,386 2003/04185,198 309,676 303,121 286,033 241,003 216,386 185,198

Number of child protection reports referred to CSC/JIRT for further assessment

350,000 350,000 300,000 300,000 250,000 250,000 200,000 200,000 150,000 150,000 100,000 100,000 50,000 50,000 0 0 2008/09 2007/08 2006/07 2005/06 2004/05 2003/04 2008/09226,946 2007/08209,015 2006/07201,208 2005/06160,842 2004/05140,184 2003/04121,368 226,946 209,015 201,208 160,842 140,184 121,368

Children and young people subject of a report

2008/09 2007/08 2006/07 2005/06 2004/05 2003/04

Rate per 1,000 of children and young 83.5 81.0 78.8 68.8 64.1 59.2 people who were subject of a report 2008/09 2007/08 2006/07 2005/06 Rate per 1,000 of 2008/09children and young 2007/08 2006/07 2005/06 2,500 people2,500 who were subject of a report 71.1 65.7 65.1 54.8 50.1 46.2 requiring2,000 further assessment 2,000 Source:1,500 DoCS Information and Reporting, ABS ERP NSW, ABS Census. 1,500 1,000 1,000 500 500 0

0 Jul Jul Jul Jul Apr Apr Apr Apr Oct Jan Oct Jan Oct Jan Oct Jan Jun Jun Jun Jun Feb Feb Feb Feb Mar Mar Mar Mar Aug Sep Nov Dec Aug Sep Nov Dec Aug Sep Nov Dec Aug Sep Nov Dec May May May May Jul Jul Jul Jul Apr Apr Apr Apr Oct Jan Oct Jan Oct Jan Oct Jan Jun Jun Jun Jun Feb Feb Feb Feb Mar Mar Mar Mar Aug Sep Nov Dec Aug Sep Nov Dec Aug Sep Nov Dec Aug Sep Nov Dec Total: 23,061 May Total: 23,285 May Total: 23,342 May Total: 22,294 May Total: 23,061 Total: 23,285 Total: 23,342 Total: 22,294 50 NSW Department of Community Services Annual Report 2008/09 Section 4 Keeping Children Safe Statutory child protection

Intake and assessment DoCS is working with the US-based Children’s Research Center to develop Family case management The DoCS Helpline provides a and test a suite of structured decision- centralised system for receiving reports DoCS is working with the Department making tools for caseworkers. There are about children and young people who of Premier and Cabinet and other plans to trial some of these tools for use at may be at risk of physical, sexual or NSW agencies to pilot family case the Helpline and a small number of CSCs. emotional abuse or neglect. Members management projects in metropolitan Structured Decision Making® helps to of the community and mandated and rural areas. The projects aim ensure each decision about a child or reporters can both make these calls. to provide an integrated case young person is informed by relevant management response to families The Helpline receives the bulk of information using a set of assessment with a child or young person at risk Australia’s child protection reports, tools to guide decision-making. of harm, who repeatedly come into handling more than 166,200 calls during contact with different agencies. The Helpline set up its Professional 2008/09. These calls are answered in an Development and Quality Assurance average of two minutes and 51 seconds, This Keep Them Safe initiative Unit in June 2008 to support and an improvement of five seconds on the brings together staff from a range help staff to deliver high quality and average waiting time in 2007/08. The of government and non-government consistent standards of intake and Helpline is required to answer calls in agencies to assist families with assessment. It monitors cases referred an average of three minutes. complex problems who need help to CSCs and JIRTs and uses the data from multiple services. Helpline caseworkers take calls from to improve caseworker practice. the general, education, distressed and The pilot is expected to begin in Sophisticated contact centre health queues. October 2009. It will work with 90 technology is being installed to replace families across nine locations in More than 73.3 per cent of risk of harm the Helpline’s ageing technology Sydney’s south west, and south- reports are referred to a CSC or Joint platform. The upgrade will begin in eastern and western NSW. Investigation Response Team (JIRT) October 2009 and deliver a number for further assessment. of benefits. They include:

When DoCS receives a risk of • supporting the business harm report, a Helpline caseworker improvements recommended assesses the information to determine in Keep Them Safe the risk of harm for the child or young • providing a more streamlined person. Caseworkers record the issues and contemporary experience for and apply the criteria in section 23 of reporters who contact the Helpline the Children and Young Persons (Care • improving stability and performance and Protection) Act 1998. Information at the Helpline is entered onto DoCS client information system – the Key Information and • enabling future process and Directory System (KiDS). operational improvements.

Targeted training strategies will help eReporting mandated reporters identify the Approximately 241 reports were made new statutory threshold, avoiding via the eReporting system this year. unnecessary reporting and promoting eReporting allows mandated reporters consistency in reports. to make non-urgent reports via a Mandatory reporters will need to secure website called DoCS Connect. report ‘risk of significant harm’ directly A trial of the online reporting service to the Helpline. was expanded to include staff at the Work is underway to revise Helpline Domestic Violence Line and teachers practices and processes to reflect the from Catholic schools in the Parramatta new threshold. CSC and caseworker diocese. They join more than 150 staff practices are also being revised to from public schools who already have reflect the new model. access to online reporting.

NSW Department of Community Services Annual Report 2008/09 51 Section 4 Keeping Children Safe Statutory child protection

Joint Investigation Number of JIRT referrals accepted 2008/09 Response Teams

Joint Investigation Response Teams Number of Metro JIRTs (JIRTs) investigate a report of child referrals accepted abuse that may be a criminal offence. Bankstown 200 They bring together professionals from DoCS, NSW Police and NSW Health. Chatswood 110 The teams link the risk assessment and protective intervention of DoCS Kogarah 123 with the criminal investigation powers Liverpool 231 of police and diagnostic or therapeutic services of health workers. Newcastle 359

More than 3,400 risk of harm reports Parramatta 228 were referred to JIRTs across NSW during 2008/09. Of these 63.9 per Penrith 297 cent were in metropolitan areas and Tamworth 198 36.2 per cent in regional/rural areas. The Entrance 216 DoCS continues to implement reforms on behalf of JIRT partner agencies which Wollongong 233 were recommended in a 2006 service review. DoCS started internal structural Sub-total Metro 2,195

and practice reforms to support Number of Rural JIRTs continual improvement to JIRT work. referrals accepted

The JIRT Referral Unit (JRU) was Albury 81 successfully trialled and set up as the sole entry point into the program in Bathurst 152 2008/09. The JRU is a central intake Broken Hill 47 unit for case referrals with co-located staff from DoCS, Health and Police. It Dubbo 131 applies consistent criteria on incoming referrals which was instrumental in Griffith 41 increasing the case acceptance rate. Wagga Wagga 130 Procedures that strengthen and promote Sub-total Western 582 joint decision-making were revised and re-trialled at two high volume JIRT sites. Ballina 142 The trial highlighted the importance of Coffs Harbour 122 co-location and DoCS is further revising procedures to enhance services in Inverell 89 locations where DoCS and Police JIRT officers are not co-located. Port Macquarie 175

Specific guidelines for JIRT work with Sub-total Northern 528 Aboriginal communities were tested Queanbeyan 131 and introduced in Penrith, Tamworth, Liverpool, Chatswood, The Entrance Sub-total Southern 131 and Parramatta during the year. Remaining JIRT units will adopt these Sub-total Rural 1,241

guidelines in 2009/10. TOTAL 3,436

Source: JIRT Database (NSW Police).

52 NSW Department of Community Services Annual Report 2008/09 Section 4 Keeping Children Safe Statutory child protection

Improving community 2008 supplying improved resources, where practice needs to be tailored services centres policies, procedures and systems that to meet the specific needs of Aboriginal children, young people From January 2009 a new process support staff to provide clients with better services. Sites across NSW and their families. was introduced to measure the got extra caseworker positions, early Department’s performance in early This year, more than 550 new intervention casework teams and new intervention, child protection and out- caseworker staff successfully or refurbished accommodation. of-home care against its business plan. completed an eight-week Caseworker Development course. DoCS and NSW This process enables each CSC to Professional development identify local strategies to address any and quality assurance TAFE developed a pilot program to allow staff who complete the course to issues and to contribute significantly The Professional Development and gain substantial recognition towards a to improving performance in these Quality Assurance program aims to Diploma of Statutory Child Protection. key areas. support a culture of professional, Twenty staff achieved this qualification evidence-based, high quality DoCS is setting up new regional through the pilot program in 2008/09. quality councils (RQC) made up of casework practice. Briefings on best practice standards representatives from across each region In May 2009, a trial of the CSC took place in February 2009 for to drive continual practice improvement review and development process operational staff and training will begin in and recognise good practice. Practice (CSC Quality Review) began in July 2009. Casework specialists continue points arising from CSC reviews, critical Blacktown and Goulburn CSCs. The to deliver case consultation, case practice event reviews and feedback will inform results of this trial will contribute to review, practice coaching and team work for the councils. Terms of reference the statewide roll-out of this review learning activities. Two courses for new have been set and meetings will take process to all CSCs. managers casework were trialled on legal place bimonthly or monthly. DoCS has also developed the issues and case management. A third The DoCS Enhanced Service Aboriginal Client Pathway Tool course on secondary assessment of risk Delivery project was completed in which helps caseworkers decide of harm reports will be trialled in 2009/10.

Stronger, safer communities – Rosemeadow Rosemeadow is located in the Campbelltown area and has a large proportion of public housing. Over time there has been a growing problem with antisocial behaviour such as violence and vandalism, drug-related activity and public drinking by minors, particularly in three streets of the housing estate.

In January 2009, a community disturbance involving violence and unrest took place. A multiagency Senior Officers Group was set up to develop an action plan for the Rosemeadow/Ambarvale area in response to this incident.

The group’s focus is to engage the local community to increase use of existing programs and opportunities and ensure services are targeted to improving community stability and safety.

DoCS Metro South West region is working with other agencies to implement the action plan and increase cooperation across government and local service providers.

There has been improved communication around strategies to meet local needs. This has helped to improve relationships with local residents, through community consultation and activities.

NSW Department of Community Services Annual Report 2008/09 53 Section 4 Keeping Children Safe Statutory child protection

Improving policy and procedures An independent evaluation of the NSW interagency guidelines for child protection intervention 2006 was undertaken in 2008/09. More than 6,200 staff from government agencies and almost 1,000 non-government organisations took part in a survey on the guidelines. Response rates gave a large enough sample for a 95 per cent confidence level in the results.

Evaluation findings included:

• improved interagency collaboration on child protection matters over the last couple of years; a period which coincides with the publication of the guidelines • support for additional practical advice about how to deal with child Responding to children who Aboriginal child protection protection matters for Aboriginal display sexually abusive Aboriginal children are over represented children and families in a culturally behaviour in the child protection system with 12 appropriate way. The guidelines for responding to a report per cent of all child protection reports about a child or young person who has The evaluation’s results were referred for further assessments displayed sexually abusive behaviour considered in the context of the Keep involving Aboriginal children. towards another child or young person, Them Safe reforms underway across were endorsed in September 2008. Giving Aboriginal families a dedicated the child protection system. They were published in early 2009 referral pathway into the Brighter Drug use along with a supporting caseworker Futures program is vital to preventing An independent evaluation of the practice procedure. Practice Solutions Aboriginal children from entering Parental Drug Testing policy (trialled sessions for caseworkers were held or re-entering the child protection over 12 months in four sites) was through March and April 2009 to system. The NSW Aboriginal Maternal completed in December 2008. The support implementation. and Infant Health Strategy (AMIHS) evaluation report will inform the way works to improve the health of Prenatal reports DoCS conducts parental drug testing Aboriginal mothers and their newborn A six-month trial of the Responding in the future. Drug testing is crucial in babies through culturally appropriate to Prenatal Reports policy began situations where removal of a child is maternity care. Vulnerable families in June 2008 at the DoCS Helpline, being considered. It is also important referred by AMIHS health workers are Wollongong, Shellharbour and Coffs when drug use has already been a given priority in the Brighter Futures Harbour CSCs, as well as Figtree factor in a decision to remove a child program (see Section 3). Private Hospital near Wollongong. and evidence is needed to determine Intensive family based services also whether they can be safely restored to The policy aims to increase collaboration help prevent children from entering or their parent’s care. between DoCS caseworkers and NSW re-entering the child protection system. Health. It provides better support to at-risk pregnant women, in order to intervene early and reduce the likelihood their children will enter the child protection system. An evaluation of the trial is nearly complete and will inform further roll-out of the policy.

54 NSW Department of Community Services Annual Report 2008/09 Section 4 Keeping Children Safe Statutory child protection

Safe Families program Intensive support for Improving court processes Aboriginal families DoCS Western region continued to Project Magellan is a partnership More than 195 children took part in work closely with the Department of between the Family Court of Australia services or received support from Aboriginal Affairs to carry out the Safe and DoCS. It continues to help in child an Aboriginal Intensive Family Based Families program – part of the NSW protection cases where allegations of Service (IFBS) in 2008/09. Government’s response to the Aboriginal serious physical or sexual abuse are Child Sexual Assault Taskforce. The An IFBS provides an intensive, time- raised during Family Court proceedings. initiative aims to tackle Aboriginal limited, home-based support program DoCS provides the Court with summary child sexual assault in five nominated for Aboriginal families where children information reports to help ensure court communities in far western NSW. It does are at risk of entering the out-of-home orders are made quickly and in the this through an integrated community care system, or are in care and a interests of the safety and welfare of development, child protection, early restoration plan is in place. the children involved. Project Magellan intervention and prevention, and risk- operates in all CSCs in metropolitan reduction strategy. There are five operational IFBS sites in Mt Druitt, Redfern, Bourke, Casino and areas and is expected to extend across Toomelah/Boggabilla Dapto. Another site at Campbelltown the state over the next year. is expected to reopen by the end of Toomelah and Boggabilla are priority DoCS has partnered with the NSW 2009. A new IFBS service is planned communities within broader NSW Attorney General’s Department for the Hunter/Central Coast region Government strategic frameworks. These to pilot the Aboriginal Care Circle in 2010 and consultation with four include Two Ways Together and the project in Nowra to meet the needs Aboriginal communities is underway. Interagency Plan to tackle Child Sexual of Aboriginal families in the NSW Assault in Aboriginal Communities. The During the year, we developed the Children’s Court system. Toomelah/Boggabilla Child Protection IFBS Action Plan which includes 23 This year four matters proceeded project is engaging communities through actions based on recommendations from to care circles, as an alternative to education and a whole-of-government a 2008 evaluation report. The plan will the normal court, by involving the response to providing and coordinating embed this specialist service into core Aboriginal community in determining services for child sexual assault. business with three new IFBS functions care matters involving Aboriginal to be incorporated into KiDS. This will An evaluation of the project is being children and young people. An help data collection and casework for finalised. It will inform ongoing work to independent evaluation is planned for Aboriginal children and young people. improve the statutory responses to child 2009/10 which will be used to develop protection reports and help strengthen DoCS is examining how families and expand care circles in NSW. vulnerable families where children may continue to be supported post-IFBS In line with a recommendation of be at risk of abuse or neglect. intervention – looking at options such the Special Commission of Inquiry, as a priority pathway into Brighter Judge Mark Marien SC was appointed Futures and better access to funded President of the Children’s Court. The services. Community engagement will appointment of a senior judicial officer be a focus for work in 2009/10. to this role recognises the importance and complexity of many child protection cases facing NSW courts.

NSW Department of Community Services Annual Report 2008/09 55 Section 4 Keeping Children Safe Statutory child protection

Interjurisdictional At present, information can only be • an evaluation and review of the MOU information sought by or provided to DoCS, and with the Department of Ageing, A new information sharing protocol then only when that child or young Disability and Home Care on children between the Commonwealth and person is ‘known to DoCS’. However and young people with a disability child protection agencies was set once proclaimed, the same information • work with NSW Health to develop up in March 2009 under the National can be shared between prescribed a best practice model to provide Framework for Protecting Australia’s bodies – an important advance to comprehensive health assessments Children. The protocol gives DoCS achieve the seamless, cross-agency for children and young people in access to Centrelink information where child protection system envisaged in out-of-home care. This will form the it is deemed necessary to prevent or Keep Them Safe. centrepiece for the revised MOU lessen a threat to the life, health or A government agency or NGO will be between the agencies welfare of an unborn child, child/ren able to ask for information if it relates • a joint statewide training program or young person. to the safety, welfare or wellbeing of a between DoCS staff and NSW Health child or young person. This includes child and adolescent mental health Interagency collaboration information that may help an agency to: services to improve understanding A truly shared approach to child between the two agencies and better • make a decision or undertake protection means greater information equip DoCS staff to make referrals to an assessment or plan sharing between agencies involved mental health services • carry out an investigation in the safety, welfare and wellbeing of • an evaluation of the MOU with children and young people. • provide a service. the Department of Education and Legislative changes flowing from Keep The new provisions are expected Training, which is completed and will Them Safe will allow a broader range to be proclaimed in October 2009 inform revision of the MOU of government and non-government to coincide with the start of the trial • work with the Department of Education organisations to exchange information periods for child wellbeing units and Training on proposed legislative about a child or young person to help and the Family Case Management changes to compulsory school deliver services to them. initiative. Workshops are being attendance legislation and on health held with stakeholders to discuss and safety risks posed to schools by The still-to-be proclaimed Chapter 16A implementation, and details about the students with violent behaviours of the Children and Young Persons new provisions will be included in the (Care and Protection) Act 1998 will • a review of the MOU between NSW interagency guidelines. allow ‘prescribed bodies’, such as DoCS and the Department of government agencies, NGOs and some DoCS is signatory to a number of Juvenile Justice. health practitioners, to share information memoranda of understanding (MOU) relating to the safety, welfare or with other government agencies which wellbeing of a child or young person. support joint service delivery and collaboration. This year DoCS has improved those relationships through:

56 NSW Department of Community Services Annual Report 2008/09 Section 4 Keeping Children Safe Statutory child protection

5. SUPPORTING CHILDREN IN CARE Out-of-home care Out-of-home care Highlights in 2008/09: Some children cannot live with their families because of abuse or • Supported 16,524 children and neglect, or because their families might be unable to care for them. young people in out-of-home care They are placed with relatives (kinship care), foster parents, in as at 30 June 2009 residential care or independent living arrangements. • Provided $6.4 million additional The decision to remove a child is not an easy one and DoCS must annual funding to create up to 57 have sufficient evidence to satisfy the court and be acting in the new Aboriginal foster care places best interests of the child. • Finalised 28 of 42 service The number of children and young people in out-of-home care agreements with new and existing (OOHC) continues to rise with an increase of nearly 78.2 per cent, agencies to provide out-of-home care services with an investment from 9,273 at 30 June 2002 to 16,524 at 30 June 2009. Indigenous of $225 million per year over the children remain over represented in out-of-home care. next four years As well as working to ensure children can remain safely with their • By 30 June 2009, we employed families, DoCS is responding to this increase by expanding out-of- 612 out-of-home care caseworkers home care. We have increased funding to the non-government sector across NSW to support an to manage a greater share of placements. Planning is underway for expanding system the gradual transfer of more responsibility to NGOs – outlined in Keep • Recruited 519 new foster carers Them Safe – and dependent on factors like sector capacity, funding • Developed cultural support reviews, workplace recruitment and training (see Section: 6). planning policy and tools for About 50 per cent of contracted out-of-home care programs are Aboriginal children in out-of- performance-based and monitored, enabling agencies to more home care effectively account for and report on outcomes achieved for • Facilitated the adoption of children in care. 30 children by their foster or relative carers Permanency planning for children entering out-of-home care has placed • Permanency planning now used in a greater emphasis on finding a permanent placement for children. all community services centres • Invested $34.4 million in the High Needs Kids program and funded 224 NGO placements for high needs kids • Reformed the Adoption Act to streamline processes and focus eligibility criteria on factors that affect parenting capacity. Children and young people in permanent placements

Aim Children and young people are in a safe, well-functioning, stable placement and are developing optimally

Strategies • Expand the quality and range of placement options available to children and young people in out-of-home care, including foster care, residential care and new models of care • Simultaneously expand the quality and range of services to children, young people and their families to support these placements Most children in care need relative These include monitoring and reviewing • Ensure maximum utilisation or kinship care, or general foster placements; assessing, training, of permanency planning care. Those with complex support authorising and supporting carers; provisions, so that children needs may require a higher level of providing kinship and foster care, and young people have long- care through an intensive foster care residential care and adoption services. term stability when they service or residential service. cannot live at home DoCS aims to place Aboriginal and As at 30 June 2009, there were 16,524 Torres Strait Islander children in line children and young people in out-of- with the Aboriginal and Torres Strait home care – an increase of 12.7 per Islander Child Placement Principles. cent since 2007/08. Children between These principles state that these children five and 14 years of age comprised 61.4 should if possible be placed with their per cent of those in care. Children under extended family, or a family within the five years comprised 23.6 per cent. local or wider Indigenous community, so they can maintain their culture. Aboriginal and Torres Strait Islander children and young people represent Eighty-three per cent of Aboriginal and 32.1 per cent of those in care. Torres Strait Islander children were placed with Aboriginal or Torres Strait Placing children in out-of-home care is Islander carers as at 30 June 2009. the responsibility of DoCS, now part of the new Human Services Department. Non-government organisations, DoCS and other government agencies provide a range of services and supports.

NSW Department of Community Services Annual Report 2008/09 59 Section 5 Supporting Children in Care Out-of-home care

Children and young people in out-of-home care as at 30 June each year

Year No. of children Rate per 1,000 of children and young people

2009 16,524 10.2

2008 14,667 9.1

2007 12,712 8.1

2006 10,623 6.7

2005 10,041 6.3

Annual actual expenditure per child in out-of-home care

2008/09 2007/08 2006/07 2005/06

Annual actual expenditure ($’000)* 552,449 463,890 364,688 295,938

Cost per child in out-of-home care at 30 June ($) 33,433 31,628 28,688 27,858

*This figure is not adjusted for inflation to real dollars.

Expanding and improving The additional resources enable $45 million funding has since been placement options and agencies to buy services that provided, recognising that the services are designed to better meet the increasing number of children in out- DoCS priority is to grow and strengthen needs of children and their families, of-home care places greater demand the service system in a sustainable including family preservation services, on services. way, building on partnerships and wraparound services and placements The Association of Childrens Welfare encouraging new agencies to become for larger sibling groups. Agencies (ACWA) and the Aboriginal providers of out-of-home care services. The new three-to-five year service Child and Family State Secretariat As part of the broader out-of-home agreements give greater stability and (AbSec) continue to be major partners care reform processes, new funding enable organisations to plan ahead in the expansion, reform and funding of $617 million over five years will be and provide quality care and case roll-out process. used to expand current capacity and management. also plan strategically for an integrated An extra $40 million funding for out-of- The new Service System Advisory service system. home care in 2008/09 was announced Group and Community and Carers Starting from 2007/08, this funding is in the NSW Government’s mini-budget Advisory Group are also giving feedback being allocated through an expression in November 2008. An additional to DoCS (see Appendix 2 for members). of interest process to agencies that can show expertise in managing and UnitingCare Burnside helping kids in care delivering services for children and young people in care. on the Mid North Coast DoCS delivered a $19.7 million funding package to UnitingCare Burnside In February 2008, 42 new and existing in February 2009, to help children living in out-of-home care on the Mid agencies were selected to provide North Coast. out-of-home care services and by April 2009, 28 service agreements were This funding will create 78 general foster care placements, 10 sibling approved as part of this process. This placements, 22 family preservation placements and 20 aftercare placements expansion will also see new services for the Mid North Coast area’s most vulnerable children and young people. delivered in some parts of rural NSW The funding will also help children in care through expanded education, for the first time. psychological and counselling services and other supports.

60 NSW Department of Community Services Annual Report 2008/09 Section 5 Supporting Children in Care Out-of-home care

Working with services to support Aboriginal children in care Life Without Barriers (LWB) is funded to provide 150 placements in the Hunter and Central Coast region. DoCS will be transferring case management for 26 Aboriginal children to LWB. The agency will then become responsible for ensuring these children and young people get cultural support that is appropriate to their identity.

DoCS has been working with LWB to ensure these placements are culturally supported. LWB has developed a strategic plan for providing cultural support. It has also appointed an Aboriginal caseworker to work with the Department to develop cultural support plans for each Aboriginal child in a LWB placement.

Review of out-of-home care More skilled workers for Guidelines on contact funding and cost drivers an expanded care system New fact sheets were developed to In response to rapid growth in NSW’s By 30 June 2009, the Department give information to carers and parents out-of-home care population and employed 612 out-of-home care about their rights and responsibilities in consequent budget increases, the NSW caseworkers across NSW to support an family contact arrangements for children Government asked for an independent expanding system – including roles in and young people in care. These explain review of the situation. It wanted to know carer support, adoptions and intensive the importance of children maintaining the underlying causes of the expanding support services. These positions relationships with family and other OOHC population and recommended include the 300 additional caseworker significant people in their lives and the measures to address the situation. positions created by June 2008 to benefits to children in care. The fact sheets This review examined the drivers behind improve capacity and caseloads. support the guidance note on contact an ever-increasing number of children which helps caseworkers in arranging and young people entering care, in a Policy and service models visits between children and their parents, bid to gain a clear picture of the current The draft OOHC service provision siblings and extended family. state of out-of-home care and form a guidelines were published on the DoCS better capacity to predict costs. website in July 2008. The guidelines provide the core policy and operational The review, conducted by the Boston framework for delivery of out-of-home Consulting Group, will help DoCS care and family preservation services. improve its policies and processes The guidelines will continue to be and develop a sound and fair basis revised in response to consultation for contracting with non-government and feedback, outcomes of program organisations. A range of NGOs gave reviews and the roll-out of reforms input to the review including ACWA outlined in Keep Them Safe. and AbSec. The review provided advice to Cabinet’s Budget Committee and informed the funding review taking place in DoCS and Human Services.

NSW Department of Community Services Annual Report 2008/09 61 Section 5 Supporting Children in Care Out-of-home care

Support for young parents in • greater involvement of local The NSW Government provided a care and leaving care Aboriginal communities and written submission and Community Improvements are being made to assist agencies in any decision to place Services staff appeared at a public young parents and pregnant women Aboriginal or Torres Strait Islander hearing on 24 February 2009. The in care, given the heightened risk that children for adoption committee’s report was received in children of those who grow up in care • clarification of an adoptive family’s July 2009 and the NSW Government may also be taken into care during right to speak publicly about their is considering its recommendations. childhood. Caseworkers will provide experiences of adoption, as long Accreditation and quality these young people with support and as it is after the adoption order is improvement offer access to home visiting, parenting made and no other party is identified groups and children’s services to improve without their permission Accreditation requires practice their parenting skills and capacities. improvements assessed against • simplification of adoption processes out-of-home care standards through Young parents and pregnant women for step-parents, relatives or those annual progress reports and transitioning from care have been adopting a child from overseas participation in case file audits. identified as a target group to • involvement in a fertility program will participate in Brighter Futures and, if DoCS continues to participate in the not prevent people from lodging an they meet the other eligibility criteria, will Accreditation and Quality Improvement adoption application be given priority access to participate in program of the NSW Office for • ensuring time frames within the Act the program. Children – the Children’s Guardian are more consistent, that is, couples (OCCG). This maintains DoCS status Effective planning, review must be in a relationship for two as a designated agency under the and legislative reform years before adopting, step-parents Children and Young Persons (Care and and relatives need to have had a DoCS contributed to significant reforms Protection) Act 1998. DoCS took part relationship with a child for two years that streamline adoption processes in the 2008/09 annual case file audit. before adopting, and a child over – simplifying the process for step- 12 needs to be with carers for two A three-year quality improvement plan parents, relatives or those who wish to years before they can consent to for OOHC (2008–2011) maps out the adopt from overseas, as well as other their own adoption. Department’s work to improve case changes. The Adoption Amendment Bill planning, enhance record-keeping 2008 was passed in November 2008 An additional change in 2008/09 – processes, establish a robust reporting and proclaimed on 1 January 2009. separate to the legislative changes regime and strengthen systems that Main changes under the Amendments – ensures foster carers who adopt support out-of-home care. a child who has been part of their Act include: The plan will set up internal family for at least two years will compliance review processes and • eligibility criteria for adoption are still get the same allowances they integrate these into existing reporting focused more on adoptive parenting received while fostering. capacity and included in the Adoption and quality assurance processes. Regulation 2003 for transparency Eligibility to adopt Expanding and improving • access to adoption information from A 2006 review of the Adoption Act 2000 supports for foster carers the time an adoption occurs (rather showed a wide range of community Supporting carers helps to strengthen than when an adoptee turns 18 attitudes towards same-sex couples the quality and stability of placements years of age). These changes, to be adopting. In December 2008, the Minister in carer families across NSW. proclaimed on 1 January 2010, will for Community Services asked the have ministerial guidelines to ensure Legislative Council Standing Committee Connecting Carers NSW – a any risk to the safety of adopted on Law and Justice to inquire as to partnership between Karitane and children and their adoptive families whether legislation should be changed the Foster Parents Support Network are properly considered to allow same-sex couples to adopt. – continues to give carers structured

62 NSW Department of Community Services Annual Report 2008/09 Section 5 Supporting Children in Care Out-of-home care

training, telephone support and Recruiting and retaining New culturally relevant Aboriginal carer information on DoCS policies and foster and kinship carers recruitment resources Do Something systems. This helps address carer Deadly For Our Kids – Become A Carer Recruiting and retaining carers is a issues and increase retention rates. were developed to support recruitment of priority for both DoCS and funded new carers from Aboriginal communities. Foster care advisory groups in all services. In 2008/09, DoCS recruited, Aboriginal staff are actively using these regions give foster carers and DoCS assessed, trained and authorised 519 resources to recruit in their regions. staff the opportunity to discuss local new foster carers. issues and help strengthen supports Streamlined assessment of and partnerships. In April 2009, DoCS launched Carerlink foster carers – a web-based application designed Fostering our Future, a newsletter for to help DoCS staff process all foster The assessment of foster carer applicants DoCS foster carers, is distributed to care applications. Carerlink also allows is a detailed and lengthy process involving more than 2,400 carer families across people interested in becoming a carer multiple interviews. During the year a NSW. It provides news, advice and process review identified ways to improve contact information. to apply online at a time that suits them. the process. In response, assessment Since April 2009 more than 800 online The Our Carers for Our Kids training of new carers was streamlined with new applications have been processed. package is now used throughout NSW by behavioural indicators to help determine DoCS and non-government organisations A toll-free enquiry number competency. Assessors are being trained to deliver culturally-appropriate training for 1800 2 FOSTER was introduced along in behavioural interviewing techniques new Aboriginal carers. with the new monitoring system. This and how to document evidence of The Muslim Foster Care program allows potential applicants to speak to an applicant’s competency. This new continues to recruit and support someone about the process of applying assessment tool and the training has carers to provide culturally appropriate and find out more about what it means reduced interview times and helped placements for children entering to be a carer. On average, 450 calls per to more accurately identify where new out-of-home care month are made to the enquiry line. carers require training or support.

Fostering NSW The Department developed a new Fostering NSW brand and website www.fosteringnsw.com.au representing a partnership approach to foster care recruitment between government and non-government agencies.

Fostering NSW is set to be launched in September 2009 and will encourage people to consider foster care, provide information about becoming a carer and link to services offering foster carer opportunities.

NSW Department of Community Services Annual Report 2008/09 63 Section 5 Supporting Children in Care Out-of-home care

CombinEd training for carer Allowances and and adoptive applicants contingencies for The introduction of permanency planning foster carers has placed a greater emphasis on finding The indexation rate for care allowances permanent and stable placements for from July 2009 is 2.1 per cent. children when they are unable to return to their birth family. This has brought the Continuing payments to foster care and adoption programs closer foster carers who adopt together and applicants are likely to be Foster carers who adopt a child in their interested in both programs. care will now continue to receive financial Combining training for foster care and help until their adopted child turns 18 adoptive applicants allows them to years of age. The new arrangements receive information about the range apply to adoptions finalised from 1 July of care options – from short-term to 2008. Foster carers who get the statutory permanent care or adoption. This year, care allowance and adopt a child in their DoCS developed a combined training care for at least two years, now receive program in collaboration with NGOs. an equivalent post-adoption allowance Draft training modules will be trialled in after the adoption order is made. late 2009 and dual authorisation (for both foster care and adoption if applicants Aboriginal out-of-home care wish) is expected to begin in 2010. The Aboriginal OOHC Services Capacity Building initiative provides $26 million over three years to grow placement capacity NSW out-of-home carer payment rates for 2008/2009 in six Aboriginal OOHC services. The project aims to enhance annual funding

Rates by up to $11 million to these Aboriginal Age Allowance 2008/09 2007/08 2006/07 prior to out-of-home care services when they groups July 2006 have achieved growth targets.

0–4 $395 $385 $374 $364 By June 2009, 268 Aboriginal foster care places were created as part of Care 5–13 $443 $432 $374 $364 this project and a more sustainable 14–17 $595 $580 $374 $364 program of services and support for Aboriginal children and young people 0–4 $591 $577 $546 $546 who cannot live at home.

Care + 1 5–13 $665 $648 $546 $546 Funding includes both organisational and child-related costs. This approach 14–17 $891 $762 $741 $724 means agencies have the flexibility 0–4 $782 $855 $741 $721 to move funding between different payment categories to meet service Care + 2 5–13 $877 $887 $855 $374 requirements. This allows agencies to be more responsive to children’s needs 14–17 $1,177 $1,148 $741 $721 and improve and widen services for Aboriginal children in care.

The Department is working with the Aboriginal Statewide Foster Carer Support Service to find organisations interested in providing OOHC services.

64 NSW Department of Community Services Annual Report 2008/09 Section 5 Supporting Children in Care Out-of-home care

Working with local services to build capacity in Sydney’s west The Department, in partnership with its Metro Areas most commonly underdeveloped in these West Aboriginal Capacity Building Advisory Group organisations included service and work planning, (ACBAG) and other government agencies, appointed evaluation and performance management of an independent provider to help develop a strategic services, administration and record management. framework and implementation plan. Areas identified as needing further development were common for small-to-medium organisations – The project aims to build the capacity of local for both Aboriginal and generalist providers. Aboriginal organisations and projects. Eleven local Aboriginal organisations and five organisations with Based on priorities that the Aboriginal organisations Aboriginal-specific projects are taking part. Each identified, an implementation plan is being developed agency was given an achievable action plan which to start in 2009/10. listed changes that would help them to improve their governance, management and operations.

Connected to culture Adoption and On 27 November 2008, the NSW Cultural support planning is crucial for permanent care Adoption Act 2000 was amended by Aboriginal children who are placed in Adoption or permanent care can give a the Adoption Amendment Act 2008. out-of-home care to maintain cultural child a sense of security and belonging These significant changes are outlined links, connectedness to families and to a family, when they cannot remain earlier in this section. In May 2009, communities and to promote a sense with their birth or extended family. DoCS hosted an information session of belonging. In response to these on the new amendments for a range DoCS is working to strengthen its needs, a new Aboriginal Cultural of non-government providers and permanent care and adoption services. Support (ACS) function was developed approved families for local adoption. In 2008/09, there were 30 adoptions in KiDS to guide caseworkers in of children in OOHC by carers and 20 The 9th Australian Adoption Conference collecting and recording information adoptions of children in NSW, whose was held in Sydney in September to support effective cultural planning. parents made an adoption decision 2008. Timing with this gathering, DoCS Cultural support training in targeted and/or who have special needs. organised a forum for government and CSCs is underway. Trial sites for 2009 non-government agencies to share their DoCS adoption function is aligned include Edgeworth, Nowra, Penrith, experiences on post-adoption issues. with our core child protection work. Liverpool, Armidale, Tweed Heads and We focus on delivering adoption Griffith. Statewide implementation of Local adoptions services to children and young people Aboriginal Cultural Support planning is Under DoCS Local Adoption and who cannot be restored to the care of likely to be completed by mid-2010. Permanent Care Program and Special their birth or extended families. Needs Program, 62 children were A new Aboriginal Life Story book was DoCS continued to provide adoption adopted in NSW during the year, produced in 2009. It has community services within four key programs including nine step-parent and three and family sections to help Aboriginal including: special-case adoption orders. children and young people explore their culture and develop a sense of • intercountry adoption Seventy-six birth parents were connectedness to their family, kin • local adoption and permanent care counselled on adoption and and community. permanent care alternatives and • special needs adoption 25 applicants were approved and Aboriginal children and young people • intrafamily and step-parent adoption. waiting placement of a child. who have started using the generic My Life Story book can transfer their DoCS managed 4,278 general inquiries information into the new version or about post-adoption and more than download sections from the Aboriginal 760 Reunion and Information Register version on the DoCS website and add applications. these to their existing book.

NSW Department of Community Services Annual Report 2008/09 65 Section 5 Supporting Children in Care Out-of-home care

Carer adoptions tools that support caseworkers. The Seminars were provided for carers A new OOHC Adoption Team was set team also provides expertise to six seeking adoption of the child in their up in 2008 to promote permanency new regional adoption caseworkers, care and more are planned in 2009/10. through adoption if it is in the best who give specific case-based advice The aim is to increase the number of interests of the child, particularly those and support to staff at CSCs about adoption orders for children in stable, in long-term placements. For some adoption decisions. long-term placements. In 2008/09, carer children who are unable to live safely Casework practice procedures on adoption orders increased to 30 from 20 with their families, adoption provides adoption were updated and a Practice the previous year. At 30 June 2009, there optimum outcomes in terms of Solutions training session on carer permanency and stability. adoption was delivered to caseworkers were 81 cases where the possibility of adoption was under assessment, and a The team’s focus is to increase the and casework managers in all regions. number of adoptions through the Further sessions were held to update further 74 cases that were approved to development of procedures and staff on the amended adoption legislation proceed with preparation of an adoption and new casework practice topics. application to the Supreme Court.

Adoption orderS

2008/09 2007/08 2006/07 2005/06

Step-parent adoptions 9 10 22 13

Relative adoptions 0 3 3 2

Carer adoptions 30 22 15 18

Local adoptions (NSW) 20 15 12 23

Intercountry adoptions 93 73 112 93

Special case adoptions 3 2 0 0

Applications for adoptive information

2008/09 2007/08 2006/07 2005/06

Identifying information (supply authorities) issued 900 686 782 807

Prescribed information sent out 674 521 442 533

Cases of adopted siblings’ identifying 224 156 133 159 information released in prescribed information

Reunion and information register applications 763 599 516 407

Reunions from register 194 170 190 172

Contact vetoes lodged 3 4 2 5

Contact vetoes lifted 38 27 34 30

General enquiries about post-adoption 4,278 2,741 3,010 2,845

66 NSW Department of Community Services Annual Report 2008/09 Section 5 Supporting Children in Care Out-of-home care

Post-adoption services DoCS provides services for birth parents, adoptees (both children and adults) and adoptive parents. It supports them with post-adoption issues, and accessing their birth records and information that they are legally entitled to or other relevant services in the community. As at 30 June 2009 there were:

• 4,278 general enquiries about post-adoption • 674 cases where prescribed information was released • 763 applications to the reunion and information register Intercountry adoptions During the year, 101 families were • 194 reunions from the register Under the Commonwealth/State allocated children from other countries needing an adoption placement and • 3 contact vetoes lodged and Agreement on Overseas Adoption, 84 children arrived in NSW with their 38 contact vetoes lifted. the Commonwealth has taken over responsibility for managing overseas adoptive family. Ninety-three intercountry adoption programs from states and adoption orders were made. territories. DoCS continues to be DoCS is finalising a response to an responsible for the day-to-day processing advertised expression of interest for of intercountry adoption applications to the delivery of intercountry adoption overseas countries. As at 30 June 2009, services by an accredited non- 1,056 families made up the intercountry government agency. The outcome adoption program caseload. is expected in late 2009.

Intercountry adoption caseload snapshot

2008/09 2007/08 2006/07 2005/06

Expressions of interest in adoption lodged 411 317 338 342

Applications under assessment 74 119 113 55

Applications approved awaiting placement 382 427 403 318

Families where child has been allocated 36 35 38 39

Families under post-placement supervision 153 170 166 163

Total caseload as at 30 June 2009 1,056 1,068 1,058 917

NSW Department of Community Services Annual Report 2008/09 67 Section 5 Supporting Children in Care Out-of-home care

Children and young people restored to their family

Aim DoCS seeks a permanent and stable The number of children aged 0–2 Children and young people home for every child in out-of-home years in permanency planning has are successfully restored to care. Early decisions must be made grown significantly – increasing from their parental family about restoration to their birth family. 450 in June 2008 to about 1,200 by If this is not feasible, alternative long- 30 June 2009. This represents a 166 Strategies term placements need to be found as per cent increase in the number of children in permanency planning. Of • Improve the range and soon as possible. these children, 59 per cent had final quality of services provided The feasibility of restoration needs to orders placing them permanently with to children, young people be decided before any other permanent a relative or foster carer or restoring and their families to support placement option is considered. A them to their parent/s. restoration, so that children’s decision about restoration should take and young people’s lives are no longer than six months for children All CSC staff now apply permanency not disrupted by unsuccessful aged two years or less, and 12 months planning to case planning for children attempts at restoration for older children and young people. aged 0–2 years entering the care system through a Children’s Court The care plan must describe how order and their older siblings entering restoration will occur and the timeframe. at the same time. The aim is to avoid Case plans must detail how services to the detrimental impact on children of the family will help with restoration, with multiple placements. services identified as soon as possible A 2008 evaluation report found that after a child is placed in care. indicative outcomes for children in the In December 2008, the Department project, measured by percentage of completed the roll-out of its children in permanent placements, were permanency planning strategy. It now better than those at comparison sites. operates across NSW through all Aboriginal children are not included community services centres for non- in the permanency planning project Aboriginal children aged 0–2 years. target group at this time. However, About 1,600 child protection and DoCS is working to tailor permanency out-of-home care caseworkers and planning for Aboriginal children other CSC staff were given training and ensure that cultural needs that focused on the policy approach are met in the wider context of to permanency planning. Temporary decision-making. This has involved permanency planning caseworkers significant consultation with Aboriginal supported staff in selected CSCs stakeholders and builds on other to ensure case planning reflected initiatives supporting Aboriginal permanency planning principles. children in care.

68 NSW Department of Community Services Annual Report 2008/09 Section 5 Supporting Children in Care Out-of-home care

Children and young people with high needs

Aim Some young people exhibit extremely Additional places for high-needs kids A system is developed and challenging and self-harming behaviours were also created through the out-of- implemented that provides and need specific programs and supports. home care funding for other services, quality, cost-effective care An acute crisis-level of disturbance including Southern Youth and Family for children and young people can sometimes result in self-harming, Services and Armidale Youth Refuge. suicidal, violent or antisocial behaviour with high needs and improves Six additional placements were set and sexual abuse of other children. their longer-term outcomes up with (YOTS) In 2008/09, places for high-needs for young people over the age of 12 Strategies children operated at near-full capacity, who have sexually offended and 20 • Better support children and delivering stable and appropriate placements with Lifestyle Solutions young people with high needs placements for children with complex for children with a disability. Disability by using effective screening needs and helping them to participate placements were occupied as they tools, which are employed in education and social activities. were established. In June 2009, the as early as possible and sexual offender program at YOTS There are 224 funded places for are consistent over time, to was fully occupied. children and young people with high identify those children and needs. The occupancy rate was 92 During the year, 163 out-of-home young people who fit the per cent in June 2009 with referrals care caseworkers, managers and target group to vacant placements in train. psychologists attended positive • Better support children behaviour support training. This The $617 million in funding to strengthen and young people with high builds understanding and awareness and expand out-of-home care services needs by having a range of of possible reasons for challenging across NSW includes contracts for high- appropriate placement options behaviour and the processes to needs kids’ placements. Negotiations and support services to meet develop, implement, monitor and were finalised with Marist Youth the needs of the target group evaluate intervention plans. Care and Allambie Youth Services to in a cost-effective manner incorporate their existing high-needs Regional panels made up of senior kids’ places with an expanded range caseworker staff continue to review of services, so they can provide a placement and case plans for high- continuum of care to clients. needs kids. In 2008/09, these panels conducted more than 5,450 reviews to Negotiations are underway with ensure a timely response to placement Centacare Broken Bay and Life Without needs and changes. Barriers to continue providing high- needs kids’ placements and other services. When these negotiations are complete the High Needs Kids program will cease to exist – absorbed into the broader OOHC funding program.

NSW Department of Community Services Annual Report 2008/09 69 Section 5 Supporting Children in Care Out-of-home care

Intensive support services (ISS) Intensive support services teams across NSW provide intensive case management for high-needs kids. This includes comprehensive case planning and review, home visits, referral for placement, and working with out-of- home care service providers.

ISS caseworkers meet regularly with children and young people and help provide access to educational, therapeutic and recreational services.

This year disability awareness training was delivered to 29 ISS staff to enhance knowledge and caseworker practice and help staff identify supports and carry out whole-of-life planning for children with a disability.

DoCS Intensive Support Services has forged positive partnerships with external service providers to broaden A highly valued partnership with DoCS staff also meet regularly with the range of services available to kids Taronga Zoo continued to deliver Juvenile Justice and NSW Health with high needs. an innovative program that gave six workers to review the mental health Aboriginal high-needs young people needs of high-needs young people in experience in animal handling and the juvenile justice system. Joint case planning zookeeping. The program has proven helping troubled teens Intensive Support Services is a partner in extremely positive for the young people the Juniperina Housing Accord (part of The Eastern Beaches Antisocial and plans are underway to expand the the NSW Housing and Human Services Behavioural Project continued to program to Western Plains Zoo. provide case coordination services Accord Shared Access Trial Operating to a small number of high-needs The Alternate Care Clinic at Westmead Agreement) established in 2008. The young people. Currently five young Children’s Hospital is a joint DoCS/ trial in Juniperina aims to provide people are in the program, four NSW Health program delivering housing and support services to young whom DoCS manages and one mental health services to high-needs women (aged 16 to 21 years) at risk of from Juvenile Justice. children in western Sydney. The re-offending and entering or re-entering project provides services for children Juniperina Juvenile Justice Centre. Policies and procedures were and young people from 0–18 years in During the year, five referrals were reviewed during the year. The long-term out-of-home care who have made with one young woman assisted, director child and family and a high level of complex needs. two referrals still being assessed and manager casework represent two referrals not proceeding. DoCS at the Senior Officers By March 2009, there were 117 Group and the case management children and young people receiving Metro South West region again ran meetings which benefit young care and support services through camps for children with complex people through joint case planning. the clinic. It provides flexible and needs together with Lifestyle Solutions. comprehensive interventions including Four camps were held during the year. residential carer training, in-service training on specific mental health issues, and help with behaviour management plans.

70 NSW Department of Community Services Annual Report 2008/09 Section 5 Supporting Children in Care Out-of-home care

Improving the out-of-home care system

Aim Developing an evidence- DoCS is also collecting information from The out-of-home care service based system for out-of- service providers on children and young system provides an appropriate home care people in out-of-home care, including quantity and range of cost- The Minister for Community Services their health and education outcomes. effective, efficiently run and announced a five-year longitudinal This information is shaping ongoing well-coordinated services to study of children in out-of-home care improvements to service delivery and meet the needs of all children in December 2008, to help improve the finding ways to support better outcomes and young people in the system lives of children who can’t live at home for children in care. Performance- with their families. The study is the first based service specifications now Strategies of its kind and scale in Australia. incorporate key performance measures • Ensure the out-of-home care A team at the University of Chicago, on outcomes achieved for children and service system is evidence- led by Professor Fred Wulczyn, will young people in care. based and developed in help design the study, and lead Data and statistics, process mapping partnership with the out-of- the ongoing analysis of information and other research-based evidence is home care sector collected about the experiences and helping to improve service delivery for • Improve the education and outcomes of children and young out-of-home care and shape policies mental health outcomes for people in care in NSW. and practice that aim to enhance children and young people in This work aligns with the life outcomes for kids in care. More out-of-home care so that those recommendations of the Special information can be found in Section 6 who have been in long-term Commission of Inquiry into the Child of this report. out-of-home care have similar Protection System in NSW report, where development to their peers in Commissioner Wood emphasised the the general population need to improve outcomes for those • Provide an effective in out-of-home care. assessment tool for use with The study aims to involve at least all children and young people 1,000 children in out-of-home care who enter out-of-home care across three age categories – infants to ensure that the appropriate under one, 4- to 5-year-olds and range of support services for 12- to 13-year-olds. Foster carers them are identified will be interviewed on a regular basis • Increase the knowledge and to track a child’s social, emotional skills of DoCS staff to achieve and cognitive development. This consistency in operation and data will be compared with the improve service to clients Commonwealth’s longitudinal study of Australian children called Growing up in Australia. The study will inform policy and practices for children entering care in the future.

NSW Department of Community Services Annual Report 2008/09 71 Section 5 Supporting Children in Care Out-of-home care

Improving education, Fact sheets about the Health Care In conjunction with Royal Prince Alfred health and mental health Card and ways to support the health hospital, DoCS gave carer training outcomes and educational needs of children in on neonatal abstinence syndrome to Children and young people in care care were made available to foster 23 carers from a range of foster care are at significantly higher risk of poor carers. They can also be found online agencies – including Wesley Dalmar, educational achievement and health. This at www.community.nsw.gov.au. Anglicare, Barnardos, Burnside and Catholic Care. impacts on the quality of later life and is Under the Keep Them Safe plan all linked to higher rates of unemployment, children and young people should Metro Central region is also helping homelessness, substance abuse and receive a comprehensive health and carers engage with children in care mental health problems. development assessment within 30 through the Play Power training All children and young people in foster days of entering out-of-home care. initiative. This teaches carers how to or relative/kinship care are eligible to DoCS is supporting NSW Health’s work develop their attachment and address apply for a foster child Health Care to implement this recommendation. impacts of abuse and neglect with the Card. This offers cheaper prescription A framework is being developed for child. This program supports carers medicine, bulk-billed GP visits (at the accessing existing assessment services, and assists with relationship building GP’s discretion) and reduces out-of- including primary health care, to between children and carers. hospital medical expenses. enhance the assessment and treatment of children in out-of-home care.

improving education, health & mental health outcomes

72 NSW Department of Community Services Annual Report 2008/09 Section 5 Supporting Children in Care Out-of-home care

A partnership with Sydney Children’s Hospital Randwick also operates a screening clinic for children and young people in out-of-home care. The clinic offers comprehensive health checks and makes recommendations for further diagnostic work, treatment or specialist assessment. The clinic is staffed by a paediatrician and a social worker or psychologist. Since it first opened in February 2005, the clinic has seen 317 children.

Dental clinic A new OOHC dental clinic opened its doors in February 2009 to provide dental assessment, treatment and review for children in departmental out-of-home care. DoCS funded the clinic in partnership with NSW Health Aftercare services or raised in institutions. Relationships and the Sydney South West Area Australia has a telephone helpline The Children and Young Persons (Care Health Service. for former care leavers and provides and Protection) Act 1998 provides referrals and counselling. Care Leavers Dental clinicians make referrals to assistance for young people who are Australia Network – a peak advocacy public health system oral health transitioning from out-of-home care group – is funded to do valuable work specialists if required. The service to independent living, based on an to help people who were in care. holds clinics twice weekly for children assessment of need. Assistance can that DoCS refers. include help to find accommodation, To help people better access personal undertake education and training, or information and records about their The clinic should result in an increase access income support and healthcare. time in care, the future processing of in children and young people receiving It may also include referrals to applications for government records dental care, including timely access to counselling services. will be streamlined and the historic specialist services and reduced dental records of children in care indexed. costs for children in care. DoCS gave $3.9 million to support young people leaving care and for Healing service and memorial specialist aftercare services, including for NSW care leavers services for Aboriginal young people. A healing service for people who grew DoCS provides or funds a range up in institutional care is planned of services to support people for September 2009. Discussions who grew up in institutional care. about the service are underway The Department recognises that with care leaver representatives some people suffered physical and non-government and church- and psychological harm from their based organisations which provided experiences and may also need help institutional care in the past. getting information about their time A joint NSW/Australian Government in care. DoCS provides access to its memorial for care leavers in the Royal records at no charge to these people. Botanic Gardens in Sydney, is expected The Salvation Army’s Special Search to be unveiled on the same day. The Service traces family members for memorial was a recommendation of the care leavers who have lost contact Senate Inquiry Forgotten Australians with birth families. Link-Up (NSW) report, and follows consultation with Aboriginal Corporation helps Aboriginal care leaver representatives and past people who were fostered, adopted providers of institutional care.

NSW Department of Community Services Annual Report 2008/09 73 Section 5 Supporting Children in Care Out-of-home care

Lost Innocents and Forgotten Increasing the knowledge A total of 156 staff attended a course Australians reports and skills of staff in carer assessment which included In late June 2009, the Senate About 100 out-of-home care behavioural interviewing. It gave carer Community Affairs Reference caseworkers piloted an action learning support team staff the theory and skills Committee released two reports – process in the Metro Central and to assess the capability of potential Inquiry into the implementation of the Northern regions, with 27 managers foster carers, using psychosocial and recommendations of the lost innocents trained as facilitators. behavioural interviewing techniques. and Forgotten Australians. The NSW Staff from these teams were also The process encouraged groups Government provided a submission to trained in working with birth parents of staff to work together to identify the inquiry and DoCS gave evidence and authorised carers. learning goals, share and validate at a public hearing in April 2009. The practical experiences and identify For more information about training Senate Committee’s recommendations solutions for practice issues. An and development initiatives see are currently being considered. evaluation of the pilot is underway Section 6. and will inform possible expansion.

74 NSW Department of Community Services Annual Report 2008/09 Section 5 Supporting Children in Care Out-of-home care

6. IMPROVING SERVICES AND SYSTEMS strengthening capacity

Improving services & systems Strengthening capacity Highlights in 2008/09: DoCS is a large organisation with a high level of community • Supported partnerships with the and statutory responsibility. sector in setting up three new To do our work effectively we need a professional and well- advisory groups supported workforce. Supporting and retaining frontline services • Prepared 2009/10 results and to vulnerable children and families is a priority. services plans for NSW Treasury Significant progress was made to improve operational policies and the Department of Premier and Cabinet and procedures, budgeting, legal and financial systems, record management, human resources and information technology, • Won an Australasian Annual and create efficiencies and robust business processes. Reporting Award for our 2007/08 annual report DoCS continues to conduct rigorous evaluation and employ • Received more than 4,000 evidence-based research to inform the delivery of programs applications for caseworker and services. positions during the year, including Accountability and transparency is paramount to our work as more than 260 for Aboriginal and 500 for multicultural caseworker we carry out reviews, audits and investigations, and provide positions, with 340 offers accepted information through our website, community education and freedom of information. • Recruited 56 of 61 multicultural caseworkers, covering 22 languages We are working closely with non-government organisations • Helped increase the number and other agencies to build a robust service system – including of DoCS-funded services using increasing the capacity of NGOs to deliver expanded services in interpreter services by 25 per cent the future. Strengthening local services and linkages is central • Supported 11 Aboriginal to helping families struggling to cope. About 60 per cent of our customer service trainees in total budget in 2008/09 was used to buy contracted services gaining permanent employment – mainly from non-government organisations. with DoCS • Delivered more than 34,170 training days for DoCS staff and over 4,400 training days to staff from the non-government sector • Conducted 202 initial reviews and 17 child death review reports • Distributed more than 517,500 information and communication resources to staff, government and non-government agencies, and the general public.

Strengthening local services Capacity building

Aims Improving service systems System Advisory Group is for funded DoCS has the resources services; and the Community and Working with non-government Carers Advisory Group represents and skills to deliver the organisations desired results in all core service users and foster carers. Child protection is a shared functions effectively responsibility between parents, The advisory groups work on various communities, government and non- components of Keep Them Safe Strategy government agencies. New and including: sector-wide workplace • Improve corporate services stronger partnerships will strengthen development, regional engagement, and systems to support the the service systems that support cultural change, non-government delivery of DoCS programs children and families across NSW. capacity building, the Family Referral set out in the corporate Services model, a common assessment In 2008/09, almost 60 per cent of the plan and deliver financial framework, family preservation services, Department’s budget was used to performance within budget client information needs, out-of-home buy contracted services – mainly from care common case management non-government agencies. A full list of models, carer support, training and these can be found in Section 9. family case management. For a full list We are working closely with the non- of membership see Appendix 2. government sector to build a robust Regular regional meetings between service system and give NGOs greater key government agencies and NGOs responsibility for service delivery. are also held to encourage transparent Community Services has the lead communication and teamwork in to develop and publish a five-year delivering local integrated services. plan outlining how the Government These include partnerships with local will work with NGOs to build their Aboriginal services and newly set up capacity enabling them to take greater regional quality councils. responsibility for delivering family and During 2008/09, DoCS and the community services. Department of Premier and Cabinet Initial planning started in 2008/09 and jointly managed a research project the plan will be developed in partnership titled, Labour dynamics and the with the Department of Premier and non-government community services Cabinet, peak organisations and guided workforce in NSW. by the Child Protection Advisory Group. The study reported on the demographic This group is one of three new characteristics of the NGO workforce, consultative forums set up to ensure training and qualifications, pay and the non-government sector is a full employment conditions, attitudes to partner in developing the policy to work and job satisfaction. underpin Keep Them Safe reforms.

The Child Protection Advisory Group represents the child protection and Strengthening out-of-home care sector; the Service local services NSW Department of Community Services Annual Report 2008/09 77 Section 6 Improving Services and Systems Strengthening capacity

Review of funding programs The Special Commission of Inquiry into Child Protection Services in NSW recommended DoCS review its funding programs as a priority ‘to establish a coordinated system for the allocation of their funded resources that will eliminate unnecessary overlap and provide for the delivery of service where most needed’.

The NSW Government has adopted this recommendation in Keep Them Safe and funding for NGOs is being reviewed to ensure it is distributed according to consistent standards.

Stronger service delivery training programs for NGOs. Meanwhile, Improving policy and DoCS is working to strengthen the DoCS NGO training team delivered over programs 4,400 training days to more than 3,000 service system. Services are being Economics and statistics supported to increase capacity and participants in 2009/10. Specialised analysis and modelling adopt performance-based contracting Training courses ranged from case was used during the year to improve which links funding to results and gives management and working with clients policy and practice across DoCS them the opportunity to show the with complex needs to improving for a wide range of services. These benefits their services provide. organisation governance, and business included Brighter Futures, the Preschool The introduction of performance- and communication skills. Investment Reform Program, Supporting based contracting, as the standard DoCS piloted Skills Express to help Children with Additional Needs (SCAN) measure of accountability, and regular NGO casework staff gain formal and the Supported Accommodation consultation helps agencies to recognition of their skills. Jointly funded Assistance Program. understand each other’s expectations. by the Department of Education and The Brighter Futures program service The standard DoCS service agreement Training and DoCS, the program is model was developed, setting parameters with funded services was reviewed delivered with NSW TAFE and the to help DoCS in contract negotiations to bring it up to date with changes to Centre for Community Welfare Training. with NGOs. A process study for new contracting practices. NGO staff got four credit units towards Brighter Futures will help DoCS to better Costing manual modules help NGOs a Certificate IV or Diploma and 18 understand the cost of the program’s to understand unit cost calculations workshops were conducted – eight processes and examine possible and the key drivers of their unit costs. designed specifically for Aboriginal staff. impacts of proposed policy changes. Staff from DoCS and the sector now DoCS worked with community In 2008/09, our economists worked use a Benefit Estimation Database to partners on the Orana Far West Safe with children’s services staff to find help estimate the economic benefits of Houses project to deliver training out the impact of changes in the draft programs. It was used more than 350 and mentoring. This was designed to Children’s Services Regulation 2010 on times in 2008/09. strengthen organisational governance, children and families, services and the DoCS is funding peak organisations to independence and capacity of the five wider sector. They looked at the impact ensure services are better equipped safe houses. of introducing a 1:4 staff/child ratio and to implement funding reform and runs options for collecting licence fees. For more information see Section 3.

78 NSW Department of Community Services Annual Report 2008/09 Section 6 Improving Services and Systems Strengthening capacity

Data quality and management Evaluations completed during the As part of this collaborative program, DoCS shifted towards a preventative year included the Toomellah Boggabilla a six-year Child Care Choices approach to achieving data quality. Child Protection Pilot; the Interagency Longitudinal Extension Study was This involved working more closely guidelines for child protection; and completed by researchers at Macquarie with managers to improve processes the Memorandum of Understanding University. DoCS funded the study and practices for entering information on Children and Young Persons with which assessed the long-term impact in KiDS. a Disability. of childcare, as children make the Data quality reports for the Brighter As part of a study on child neglect, transition to kindergarten and progress Futures program were expanded to DoCS completed case file reviews into the early years of primary school. improve information recorded in DoCS for more than 500 children in child Findings will be released in late 2009. Connect. This is a shared portal that protection families. Reviews of 120 A parallel study of Aboriginal childcare allows NGO staff and mandatory case files were done for a study on choices is nearing completion. reporters to exchange information kinship care. The Centre for Parenting and Research securely with DoCS via the internet An Intensive Outcome Study was spearheaded the development of and KiDS. started as part of the Brighter Futures the Practice guide: Assessing and DoCS Connect training and data evaluation in conjunction with the using research and evidence-based quality workshops were held to assist Social Policy Research Centre (SPRC) information. It guides staff on how to DoCS and funded agency staff to at the University of NSW. DoCS and use relevant and high quality information understand system upgrades and SPRC researchers interviewed more in decision-making, and to instil a complete these reports. than 100 families to examine the extent commitment to evidence-based policy to which child development, parenting and practice. Regional briefings were Business process skills and family functioning have held to train staff in using high quality This year DoCS undertook business improved and why. research in their day-to-day work. process mapping workshops and reviews. The focus is to develop DoCS supported external research Through our library, staff accessed consistent work practices across projects, including commissioned nearly 7,400 electronic journal articles the state for core child protection research and collaborative projects. and 940 items through the interlibrary business functions and identify areas These are listed in the research report loans service. Library staff did 50 for improvement. Business process on DoCS website. literature searches. mapping will support DoCS ability to respond in a timely and effective manner to the recommendations in Keep Them Safe. It will also provide the basis for the redesign of KiDS as part of the KiDS Core Design Update project.

Research and evaluation DoCS Research to Practice program won silver in the Fairness and Opportunity category at the 2008 NSW Premier’s Public Sector Awards. The program aims to encourage the active use of DoCS research within the Department.

DoCS produced regular Research to Practice updates on the latest national and international research and held 10 seminars featuring child welfare experts.

NSW Department of Community Services Annual Report 2008/09 79 Section 6 Improving Services and Systems Strengthening capacity

Research to Practice seminars held in 2008/09

Parental mental health – Professor Louise Newman, Perinatal & Infant Psychiatry, University of Newcastle. Richard implications for child welfare Fletcher, Lecturer, Family Action Centre, Faculty of Health, University of Newcastle.

Professor Mark Courtney, Executive Director, Partners for Our Children and Chair for International perspectives Child Well-Being, School of Social Work, University of Washington. Professor Diane on child welfare practice DePanfilis, Associate Dean for Research, Director of the Ruth H. Young Centre for Families & Children, University of Maryland School of Social Work.

Permanency planning – Julie Selwyn, Director, Hadley Centre for Adoption & Foster Care Studies, pathways to permanence University of Bristol.

Structural risk factors for Indigenous Cindy Blackstock, Co-Director, Centre for Excellence for Child Welfare, Toronto, Canada children, families and communities and Executive Director, First Nations Child and Family Caring Society of Canada.

Child abuse in culturally diverse Dr Lisa Aronson Fontes, Faculty Member of the Union Institute & University’s Doctor families: Assuring fairness, of Psychology Program in Clinical Psychology, Vermont, USA. reducing violence

The impact of early environments Professor Deborah Phillips, Professor of Psychology and Associated Faculty in and nurturing relationships on the Public Policy Institute & Co-Director, Research Centre on Children, Georgetown child development University, USA.

Professor Deborah Phillips, Professor of Psychology and Associated Faculty in the Prevention and early intervention: Public Policy Institute & Co-Director, Research Centre on Children, Georgetown Research, policy and practice University, USA. Peter Walsh, Director Research, Centre for Parenting & Research, NSW Department of Community Services.

Stability in care and infant trajectories through the system Dr Paul Delfabbro, Associate Professor, School of Psychology, University of Adelaide. (metro and regional delivery)

Drug use in the family: Kate Alexander, A/Director, Complaints, Assessment & Review for the Child Deaths Effective treatment responses & Critical Reports Unit. Professor Robert Batey & Chris Shipway, NSW Health.

Improving education results for Michelle Townsend, doctoral student, PhD scholarship, Southern Cross University. children and young people in OOHC Dianne Nixon, Practice Manager, Education, Uniting Care Burnside.

Corporate and business DoCS prepared 2009/10 results and planning services plans for NSW Treasury and Developing plans to support the the Department of Premier and Cabinet. implementation of Keep Them Safe Other key plans guiding and improving reforms was a key focus in the second our work and service delivery include the: half of 2008/09. Comprehensive work streams and action plans • Aboriginal strategic commitment were developed to coordinate work 2006–2011 across the Department and with key • Multicultural strategic commitment stakeholders and external agencies. 2008–2013

A new Corporate Plan 2009/10– • Disability action plan 2004–2009. 2013/14 is being finalised to reflect the major reforms and changes, including For more information about these the Keep Them Safe implementation policies and plans see Appendix 4. and the formation of the new Human Services Department.

80 NSW Department of Community Services Annual Report 2008/09 Section 6 Improving Services and Systems Strengthening capacity

Strengthening our organisation

Legal services DoCS Legal Services Branch provides legal advice, assists in reviewing legislation and carries out litigation on behalf of the Minister and Director- General in relation to the Department.

The branch focused on the Special Commission of Inquiry this year – initially providing advice, submissions and evidence. It then worked with the Department of Premier and Cabinet and the Parliamentary Counsel’s Office to produce draft legislation on child protection reforms and advise on the terms of the legislation and implementation.

The tender for legal services delivery A cross-business working group was Accommodation across the state was completed with set up to find cost-saving measures, DoCS spent $23.3 million on improving 72 solicitors appointed to regional care reduce waste and improve efficiencies. regional accommodation to support litigation panels. These measures will be introduced in service delivery and other capital 2009/10 and include new efficiencies in projects during 2008/09. Major office For further legal reporting and significant the management of IT-related assets, fit-outs were completed at: legal decisions see Appendix 1. improved vendor management and • Armidale, Ballina, Cessnock, greater use of self-service functions. Finance Charlestown, Condobolin, Dareton, DoCS worked with NSW Treasury Information and Dubbo, Leeton, Liverpool, Parkes, to develop the 2009/10 budget and, communication technology Penrith, Queanbeyan, Sutherland in particular, funding of Keep Them Sharing information between agencies and Yass CSCs Safe initiatives. The 2009/10 budget and service providers is an important part • Hunter, Northern and Southern was presented to stakeholders on of Keep Them Safe. DoCS is creating regional offices 16 June 2009. a common data system to support • Campbelltown and Redfern The Finance Committee was set up in new child wellbeing units being set up IFBS offices within Government mandatory reporting August 2008 to review the Department’s • Parramatta ISS office overall financial position, as well as agencies, so they can better support • Nepean and New England financial risks and opportunities. The children and families needing help. network offices. Director-General chairs the committee Relevant staff will be trained in which meets on a monthly basis. For new systems and processes by Temporary offices were set up at some membership see Appendix 2. December 2009. regional locations whilst major fit-out works were completed at Condobolin A savings implementation plan was A new technology platform for the and Armidale. There were three developed to meet 1.5 per cent per Helpline and ongoing improvements properties disposed of during the year annum of the annual four per cent will enhance stability and performance. and 19 properties that were transferred wage increase over three years For more information see Section 4. to the State Property Authority. from 2008/09. This year a new system for funds management and performance-based contracting called Community Online Management System was introduced, replacing a 15-year-old grants administration system.

NSW Department of Community Services Annual Report 2008/09 81 Section 6 Improving Services and Systems Strengthening capacity

Workforce strategies Recruitment in the second half of temporary placements were made. 2008/09 concentrated on targeting The size of the pool grew to nearly Human resources hard-to-fill locations, particularly 100 and recruitment to it is ongoing. DoCS employed 4,553 people full- in the Western region, and for and part-time as at 30 June 2009. specialised groups. In the most recent Head office review A head office review began in January In November 2008, DoCS completed recruitment campaign for western 2009 to ensure resources are aligned a five-year period of growth when it NSW, completed in June 2009, there with the future directions set for child reached its $1.2 billion reform package were 112 generalist and 45 Aboriginal protection in NSW through Keep Them goal of an additional 1,025 caseworkers caseworker applicants. Safe and to find savings. The review over its 2002 funding base. In addition 25 secondments took place will support implementation of the under the rural short-term secondment DoCS continues to attract large Keep Them Safe recommendations. program which offers metropolitan numbers of applications for caseworker The initial phases of the restructure caseworkers and managers the positions, with more than 4,000 were completed by the end of June opportunity to work at a country location. applications received in 2008/09. 2009 with a view to starting in the From these, 201 permanent offers of DoCS continues to operate the first half of 2009/10. employment were accepted, with more temporary caseworker pool targeting than 50 of these in hard-to-fill locations applicants who want the flexibility of such as Broken Hill, Cootamundra, temporary work. This provides a pool Dareton, Deniliquin, Griffith, Leeton, of skilled workers to backfill temporary Nyngan, Tumut and Walgett. vacancies. During the year, 160

NUMBER of employees

2008/09 2007/08 2006/07 2005/06

4,553 4,549 3,976* 3,493

*Adjustments were made to the Department’s workforce profile after publication of the 2006/07 annual report. These adjustments are reflected in the updated figures.

NUMBER of employees by category

Category 2008/09 2007/08 2006/07

Senior executive 22 28 28

Senior officers, managers and administrators 62* 71 66

Operational staff 3,857** 3,724 3,215

Project, program, executive and corporate 478 622 598 services staff

Casuals 134 104 69

Total 4,553*** 4,549 3,976

*Non-Operations senior officers. **Operations includes all staff in regions and Helpline as well as frontline positions in ISS, Communities and Early Years, JIRT, Adoptions, Psychology Team, legal teams, regional data coordination and Disaster Recovery. ***Total includes casual employees.

82 NSW Department of Community Services Annual Report 2008/09 Section 6 Improving Services and Systems Strengthening capacity

Stronger coordination at CSCs Metro Central region’s Partnerships and Planning Team started a restructure in 2008 to better align its work with the Child and Family Team on both a geographic and strategic level. The relationship between the two streams is increasingly important in bringing in the Keep Them Safe reforms at the regional level. Implementation will depend on having strong and functional relations between these teams and the regional office.

The new structure started on 1 July 2009 and the new teams align with the community services centres ‘clusters’ that the directors child and family have responsibility for, rather than previous networks. An evaluation will assess if this restructure results in an improved strategic response at the regional level.

Industrial relations Learning and development the three-day Introduction to Early DoCS consulted with the Public Service Professional learning and development Intervention course and the three-day Association of NSW (PSA) throughout boost the quality of DoCS services Engaging Voluntary Clients course. the year on a wide range of staff issues and a total of 34,170 training days were Access Macquarie continued to deliver and service reforms. These included delivered in 2008/09. the Parents as Teachers (PAT) program. reviews of children’s services and Our staff also took part in less structured Four PAT training sessions were funding services, and consultations on learning activities such as Research delivered to Brighter Futures casework a head office review and restructure. to Practice seminars, professional staff and training will continue in 2010. These reviews contribute to broader supervision practice groups, action During the year, more than 110 casework changes as DoCS enters new learning sets for Brighter Futures and staff and 18 managers completed the arrangements under the overarching OOHC, and weekly Practice Solutions course which focuses on home visiting, Human Services Department. sessions for operational staff. accessing referral services, health A new framework for consulting screening and running group meetings. CDC ‘Plus’ for Aboriginal staff was with the PSA on matters, particularly recognised as the training initiative of This year, $50,000 was allocated to dealing with the Keep Them Safe 2008 at the NSW Training Awards. The train 40 people (Aboriginal and non- implementation, was developed and program provides additional support Aboriginal) to trial the Triple P parenting will be used in 2009/10. for new Aboriginal caseworkers in IT/ program for Aboriginal families. In 2008/09, there were no industrial writing skills, communication skills and DoCS is also investing in the skills and stoppages or bans in DoCS, and both social welfare theory. expertise of its learning and development the Department and the PSA reiterated Brighter Futures casework staff staff with 28 people completing an their commitment to consultation to received an additional 1,727 participant upgrade program in the Certificate IV in improve outcomes for staff and clients. training days during the year. New Training and Assessment. Twenty staff DoCS casework staff completed attained the full qualification.

NSW Department of Community Services Annual Report 2008/09 83 Section 6 Improving Services and Systems Strengthening capacity

Psychological services Workers compensation claims Our psychologists provide specialist expertise to support and promote Fund year children’s health, safety and wellbeing. This year the Psychologist Services Workers compensation 2008/09 2007/08 2006/07 Team was expanded and restructured to give caseworkers greater access Number of claims 247 239 192 to professional psychology services, Source based on Allianz workers compensation claims data as at 30 June each year, excluding in line with Keep Them Safe. null and CTP claims (CEO report not available). Twenty-six new positions were created across the state – with 19 of these to be based in regional areas. Four psychologists will provide services to rural and remote locations which are difficult to staff. Three psychologists will form a new advisory team to support psychologists working with particularly demanding cases.

A range of clinical practice guidelines were developed to support best practice on contemporary psychological practice. Psychologists also received training to further develop their skills.

Occupational health and safety Overall, while there was a slight increase in costs since 2007/08, DoCS continues to perform well in reducing the incidence and costs of workers compensation claims. A peak of 8.5 claims per 100 full-time equivalent (FTE) employees in 2003/04 has fallen to 6.0 in 2008/09, at a cost of $768 per FTE employee.

This improved performance has seen DoCS achieve significant hindsight premium adjustments, with a refund of $5.5 million in 2007/08 and a refund of $1.7 million in 2008/09. Allianz Australia Insurance Ltd manages DoCS insurance requirements.

84 NSW Department of Community Services Annual Report 2008/09 Section 6 Improving Services and Systems Strengthening capacity

Every DoCS site completed an annual audit to assess risk and incidents, and develop local control plans to reduce risk.

Prevention information and health updates on the H1N1 virus (swine flu) were given to staff and anti-bacterial handwash issued to frontline sites.

Aboriginal services DoCS is committed to working effectively with Aboriginal families and communities and improving the cultural competence of its staff. At 30 July 2009, more than eight per cent of all DoCS staff were Aboriginal or Torres Strait Islander, much more than the NSW Our staff Aboriginal Reference Group More than 300 Aboriginal staff attended Government target of two per cent. met six times in 2008/09 to provide the annual Aboriginal Staff Conference In the Northern and Western regions, cultural expertise, knowledge and in October 2008 to share information where there is a high Aboriginal experience. It advises on policy and make recommendations about core population, around 20 per cent of and programs, employment and business practices. Three staff received casework staff are Aboriginal. other significant departmental an Outstanding Achievement Award at Aboriginal initiatives. the conference for their commitment and A number of initiatives supported contribution to community services. Aboriginal staff development and The Aboriginal Services Branch professional learning. These are (ASB) gives specialist advice on issues Multicultural services outlined in Appendix 4. affecting DoCS Aboriginal staff and The Multicultural Services Unit clients, to all areas of the organisation. The Caseworker Development Course provides specialist advice on issues This year ASB developed the Practice now includes more information to help affecting our clients from culturally resource – working with Aboriginal new caseworkers develop awareness and linguistically diverse (CALD) people and communities which was and understanding of Aboriginal issues backgrounds. It also guides the distributed to all DoCS staff and and practical ways to improve services implementation of the Multicultural NGOs around Australia. for Aboriginal families. strategic commitment 2008–2013. Cultural advice and expertise In 2009, the Department started The Multicultural Caseworker Program was given to improve access and Aboriginal cultural-capability training is now in place with 56 of the 61 engagement of Aboriginal families and for all current and new managers. It positions recruited. These positions communities in the Brighter Futures provides an overview of their local target 22 cultural groups. program and to implement Aboriginal Aboriginal community and their issues Training on culturally-reflective practice cultural support planning in CSCs. and concerns. After the training, was delivered to more than 700 staff. managers will work with their local Future work includes piloting a new Training on helping children in care to office and Aboriginal community to consultation model with Aboriginal stay connected to their culture was develop plans that outline what DoCS NGOs to work out the best ways of given to 150 caseworker staff, foster will do to strengthen their work with keeping Aboriginal children and young carers and NGO caseworkers. local Aboriginal people. people safe in line with Aboriginal DoCS-funded services used 25 per placement principles. cent more interpreter services this The Branch is playing a vital role in year compared to 2007/08. For further developing a practical Aboriginal details about multicultural services and consultation guide and a range of initiatives in 2008/09 see the Ethnic other Keep Them Safe strategies. Affairs Priority Statement in Appendix 4.

NSW Department of Community Services Annual Report 2008/09 85 Section 6 Improving Services and Systems Strengthening capacity

External relations and This represents a 25 per cent increase freedom of information over the 464 applications processed DoCS continues to make information in 2007/08. about its work, programs and services Twenty-six of the applications processed widely available with a particular focus were for administrative, statistical or on ensuring online access to research, policy documents. There were 555 funding news, policies, fact sheets, applications from parents, children, guides and other resources. carers and solicitors seeking access to Development of a new website personal information. Many requests www.fosteringnsw.com.au, in were granted in part because the law partnership with the non-government requires DoCS to protect certain third sector, will help recruit new carers party information, such as the names of across NSW. This site will provide people who make child at risk reports. access to information about Nine applications for internal reviews becoming a foster carer. were lodged with DoCS during The website communitybuilders. 2008/09: eight such applications were There were more than 651,200 visits to nsw.gov.au continued to help people received in 2007/08. DoCS main website. The most popular across NSW to share ideas on how to pages or sections were careers with strengthen their community. During People who have been in out-of-home DoCS and children’s services, followed 2008/09, the site attracted more than care are entitled to access documents by adoption and foster care. 50,000 visits per month. The Youth about their period in care. The Freedom DoCS continued to produce its quarterly NSW site had 81,000 visits. of Information (FOI) Unit receives these stakeholder newsletter Inside Out, applications from people who now however, planning began to replace Corporate and ministerial live outside NSW, with 102 of these information this with a monthly online newsletter. processed in 2008/09. Care leavers who This will deliver more timely news about Documents addressed to the Director- live in NSW can get this service from community services, including updates General, the Minister for Community their local community services centre. on key reforms and funding. Other Services and the Minister for Youth Members of the public can seek access newsletters produced include Fostering were reviewed, registered, allocated, to departmental records via an FOI our Future (for foster carers) and coordinated and tracked. Parliamentary request. For detailed statistics about Building Blocks (for children’s services) material and briefings were also freedom of information see Appendix 9. and the Department’s staff newsletter prepared promptly and efficiently. DoCS Vox which went to an electronic There is a strong focus on ensuring format in November 2008. material is accurate, current and consistent More than 517,520 information and with agency and government policies. communication resources were More than 3,000 items of ministerial distributed to staff, government and correspondence were dealt with during non-government agencies and the 2008/09. Numerous documents such general public in 2008/09. as briefing notes, memos, letters and A full list of publications, brochures, reports were also processed. fact sheets and resources can be found in Appendix 8. Freedom of information There were 581 applications processed The Department maintains the for access to DoCS records under the following websites: Freedom of Information Act 1989 with www.community.nsw.gov.au 95.4 per cent of these processed within www.families.nsw.gov.au the time frames in the Act (generally www.communitybuilders.nsw.gov.au 21 days). www.fosteringnsw.com.au www.youth.nsw.gov.au www.youthweek.nsw.gov.au

86 NSW Department of Community Services Annual Report 2008/09 Section 6 Improving Services and Systems Strengthening capacity

Governance

Business assurance and risk management Business assurance is focused on reviewing, appraising and recommending improvements to internal control systems; evaluating the effectiveness of control systems; and providing strategic advice on risk management.

A number of internal audits were carried out during 2008/09 on operational and administrative functions such as OOHC allowances and contingency payments, foster carer support teams and fleet management.

An internal audit committee meets quarterly to help manage Investigation and review As a result of this work, learning the Department’s main risks. An forums including practice reviews Child deaths and critical were held with more than 1,500 staff independent chairperson was appointed reports during the year and membership can to reflect on practice issues found NSW has a comprehensive framework be found in Appendix 2. through the review process. A number for examining the circumstances of projects to improve knowledge and DoCS assures the continuity of its surrounding the death of a child. practice in areas where child deaths business with a systematic framework Each relevant agency has a different might be prevented were completed to identify, assess, monitor, overcome or focus depending on their area of in 2008/09. These included ways of mitigate and report on all significant risks responsibility and expertise. encouraging safer sleeping practices to its business. In 2008/09, a Business DoCS works closely with other agencies for babies and addressing adolescent Impact Assessment and a Pandemic involved in the review of child deaths, risk-taking behaviour. Response Plan were completed. particularly the NSW Ombudsman DoCS hosted a two-day Strengthening and the NSW Coroner. The effective Fraud control Practice Conference that was attended exchange of information ensures DoCS Guide to fraud risk assessment by over 270 staff and interstate that lessons can be learned from the gives staff a clear way to determine counterparts working in child deaths. tragic death of a child. This greatly whether better controls need to be After this conference, a statewide roll- assists DoCS to improve organisational in place in common administrative out of a DVD session of Dr Killen and policies, procedures and practice. processes. The plan can be accessed a CDCR presentation was delivered in online. Of specific interest for non- DoCS Child Deaths and Critical 46 sessions to over 1,500 frontline staff. Reports Unit rigorously examines any government organisations are Fraud DoCS launched a safer sleeping kit in involvement the Department may have risk assessment for service providers September 2008 to encourage parents to had with a child who has died, with the and Practice notes on internet banking put their babies to bed safely and reduce aim of promoting organisational learning. and internet purchasing fraud. the numbers of tragic yet preventable DoCS did 202 initial reviews and 17 child deaths. These resources respond child death reviews in 2008/09; all to the findings of theCo-sleeping: A wake initial reviews for children who died up call report. It examined the deaths of in 2007/08 were completed. 35 children who died between January 2005 and December 2007, while sharing a sleeping surface with at least one other person. All of the children were under one year of age.

NSW Department of Community Services Annual Report 2008/09 87 Section 6 Improving Services and Systems Strengthening capacity

Allegations against employees The Special Commission of Inquiry DoCS also assisted the Special DoCS has a responsibility to into Child Protection Services in Commission of Inquiry into Child coordinate its responses to allegations NSW recommended the AAE unit Protection Services in NSW, in providing of reportable conduct made against get sufficient funding to centralise its 10 client case files and other information. authorised carers and those who work functions, to ensure it is able to respond Complaints for the Department. to allegations in a timely manner. This was endorsed in the Keep Them Safe DoCS has a centralised system for All serious allegations of reportable plan. A model is being set up where handling complaints and inquiries. conduct against authorised carers and an increased number of investigators People can make complaints directly or all allegations against salaried staff will manage allegations of reportable are referred from other areas of DoCS. are investigated centrally, while local conduct from a central location. The Effective handling of complaints helps offices deal with less serious matters. centralised model aims to improve the DoCS to find ways to improve services. DoCS received 1,053 reports in timeliness of investigations. DoCS encourages clients who are 2008/09 – an increase of 11 per cent dissatisfied with any aspect of service Information exchange from 2007/08. More than half of these to first raise their concerns with DoCS responses to complaints, (580) did not meet the threshold of their local DoCS office. However, investigations and reviews initiated by reportable conduct and did not require if resolution at the local level is the NSW Ombudsman are coordinated a report to the Ombudsman. Of the unsuccessful then clients are welcome centrally. The Ombudsman also refers 473 which met the threshold, 88 (18 to contact the Complaints Unit. per cent) resulted in the Allegations complaints directly to operational units Against Employees Unit (AAE) for local resolution. The Complaints Unit received 2,348 inquiries and complaints, a decrease investigating them. The remaining The NSW Ombudsman made 520 of 12 per cent on the previous year. 385 (82 per cent) were referred to the requests in 2008/09. Of these, 316 Out-of-home care matters and child relevant region for investigation. were coordinated centrally, while 204 protection issues accounted for 66 requests involved the Ombudsman’s There were 88 new cases investigated per cent of complaints and inquiries office dealing directly with the regions. due to seriousness or because they in 2008/09. involved salaried staff. DoCS gives information to NSW Police, the NSW Department of Corrective Services, the Commission for Children and Young People and other external agencies. This is in line with provisions in the Children and Young Persons (Care and Protection) Act 1998. This year requests from external agencies rose to 1,160 from 977 in 2007/08 – representing an 18 per cent increase.

88 NSW Department of Community Services Annual Report 2008/09 Section 6 Improving Services and Systems Strengthening capacity

7. FINANCIAL STATEMENTS

financial Statements Financial performance overview CONTENTS During the financial year, DoCS net cost of services for 2008/09 totalled $1.416 billion, $77.9 million higher than the original budget. Independent Audit Report 91

The additional expenditure was covered by further funding from Statement by Department Head 93 the NSW Government through the Mini-Budget process, budget supplementations and increased revenue of $4.9 million. Balance Sheet 96 In 2008/09, total expenditure before losses amounted to Cash Flow Statement 97 $1.426 billion reflecting a 9.2% increase over 2007/08 with Service Group Statement 98 the Department delivering services in the following areas: Summary of Compliance • Community services - $199.2m with Financial Directives 100 • Prevention and early intervention - $269.9m Notes to and forming part of • Statutory child protection - $377m the Financial Statements 102 • Out-of-home care - $580m Approximately 60 per cent of the Department’s total expenditure was paid to external parties (mainly non-government organisations) to deliver services. The increase in expenditure over the original budget primarily relates to increased out-of-home care costs to support a continued rise in the number of children entering care. Capital expenditure for 2008/09 totalled $38.9 million against a budget of $29.8 million with additional funding provided by supplementations from the NSW Government and asset sales. Cash resources available at 30 June 2009 totalled $22.1 million. DoCS continues to exhibit prudent financial management that promotes the current and future interests of children, families and communities.

promoting the current and future interests of children, families & communities Independent Audit Report

NSW Department of Community Services Annual Report 2008/09 91 Section 7 Financial Statements

Independent Audit Report cont.

92 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

Statement by Department Head

NSW Department of Community Services Annual Report 2008/09 93 Section 7 Financial Statements

Start of Audited Financial Statements Operating Statement for the Year Ended 30 June 2009

Actual Budget Actual 2009 2009 2008 Notes $’000 $’000 $’000

Expenses excluding losses Operating expenses Employee related 2(a) 394,289 384,449 359,322 Other operating expenses 2(b) 150,986 141,637 170,923 Depreciation and amortisation 2(c) 23,265 23,000 22,016 Grants and subsidies 2(d) 857,607 799,472 753,473 Total expenses excluding losses 1,426,147 1,348,558 1,305,734

Revenue Sale of goods and services 3(a) 2,216 696 5,371 Investment revenue 3(b) 1,878 2,388 1,876 Grants and contributions 3(c) 3,468 5,525 6,267 Other revenue 3(d) 7,623 1,640 9,887 Total revenue 15,185 10,249 23,401 Loss on disposal 4 5,240 - 1,600 Other losses 5 42 - 109 Net cost of services 21 1,416,244 1,338,309 1,284,042

Government Contributions Recurrent appropriation 6 1,372,636 1,299,456 1,248,149 Capital appropriation 6 27,258 21,256 21,097 Acceptance by the Crown Entity of employee benefits and other liabilities 7 19,579 17,184 14,467 Total government contributions 1,419,473 1,337,896 1,283,713

Surplus / (deficit) for the year 3,229 (413) (329)

The accompanying notes form part of these statements.

94 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

Statement of Recognised Income and Expense for the year ended 30 June 2009

Actual Budget Actual 2009 2009 2008 Notes $’000 $’000 $’0 00

Net increase/(decrease) in property, plant and equipment asset revaluation reserve 17 (22,371) - 9,711 Total income and expense recognised directly in equity (22,371) - 9,711 Surplus/(deficit) for the year 3,229 (413) (329) Total income and expense recognised for the year 17 (19,142) (413) 9,382

The accompanying notes form part of these statements.

NSW Department of Community Services Annual Report 2008/09 95 Section 7 Financial Statements

Balance Sheet as at 30 June 2009

Actual Budget Actual 2009 2009 2008 Notes $’000 $’000 $’000

ASSETS Current assets Cash and cash equivalents 9 22,083 14,094 14,853 Receivables 10 10,387 10,512 9,728 Non-current assets held for sale 11 167 838 838 Total current assets 32,637 25,444 25,419 Non-current assets Property, plant and equipment 12 Land and buildings 24,798 80,154 86,064 Plant and equipment 70,367 72,341 67,275 Total property, plant and equipment 95,165 152,495 153,339

Intangible assets 13 17,602 7,261 8,161

Total non-current assets 112,767 159,756 161,500

Total assets 145,404 185,200 186,919

LIABILITIES Current liabilities Payables 14 35,428 38,410 39,315 Provisions 15 39,940 34,723 35,124 Other 16 4,907 119 119 Total current liabilities 80,275 73,252 74,558 Non-current liabilities Payables 14 100 12,614 12,614 Provisions 15 276 199 199 Total non-current liabilities 376 12,813 12,813

Total liabilities 80,651 86,065 87,371

Net assets 64,753 99,135 99,548

EQUITY Reserves 17 15,674 62,861 62,861 Accumulated funds 17 49,079 36,274 36,687 Total equity 64,753 99,135 99,548

The accompanying notes form part of these statements.

96 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

Cash Flow Statement for the Year Ended 30 June 2009

Actual Budget Actual 2009 2009 2008 Notes $’000 $’000 $’000

CASH FLOWS FROM OPERATING ACTIVITIES Payments Employee related (368,279) (366,989) (340,337) Grants and subsidies (931,673) (799,472) (818,770) Other (169,967) (202,667) (179,443) Total payments (1,469,919) (1,369,128) (1,338,550) Receipts Sale of goods and services 2,216 696 5,371 Interest received 2,197 2,115 1,839 GST recoveries 87,664 57,801 79,630 Other 8,264 8,301 13,940 Total receipts 100,341 68,913 100,780 Cash flows from Government Recurrent appropriation 1,377,300 1,299,456 1,248,268 Capital appropriation 27,382 21,256 21,097 Net cash flows from government 1,404,682 1,320,712 1,269,365

NET CASH FLOWS FROM OPERATING ACTIVITIES 21 35,104 20,497 31,595

CASH FLOWS FROM INVESTING ACTIVITIES Proceeds from sale of land, buildings, plant and equipment 1,072 8,500 4,894 Purchases of land, buildings, plant and equipment (38,946) (29,756) (28,343) Proceeds from advances 10,000 - - NET CASH FLOWS FROM INVESTING ACTIVITIES (27,874) (21,256) (23,449)

NET INCREASE/(DECREASE) IN CASH 7,230 (759) 8,146 Opening cash and cash equivalents 14,853 14,853 6,707 CLOSING CASH AND CASH EQUIVALENTS 9 22,083 14,094 14,853

The accompanying notes form part of these statements.

NSW Department of Community Services Annual Report 2008/09 97 Section 7 Financial Statements

Service Group Statements* for the Year Ended 30 June 2009

Service Group 1** Service Group 2** Service Group 3** Service Group 4** Not attributable Total 2009 2008*** 2009 2008*** 2009 2008*** 2009 2008*** 2009 2008*** 2009 2008*** AGENCY’S EXPENSES AND REVENUES $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

Expenses excluding losses Operating expenses Employee related 13,485 12,074 70,775 46,964 201,521 203,161 108,508 97,123 - - 394,289 359,322 Other operating expenses 5,164 5,745 27,102 22,340 77,169 96,640 41,551 46,198 - - 150,986 170,923 Depreciation and amortisation 796 740 4,176 2,877 11,890 12,448 6,403 5,951 - - 23,265 22,016 Grants and subsidies 179,771 177,799 167,881 149,618 86,401 84,221 423,554 341,835 - - 857,607 753,473 Total expenses excluding losses 199,216 196,358 269,934 221,799 376,981 396,470 580,016 491,107 - - 1,426,147 1,305,734 Revenue

Sales of goods and services 2,051 4,994 31 51 87 221 47 105 - - 2,216 5,371 Investment revenue 64 67 337 244 960 1,059 517 506 - - 1,878 1,876 Grants and contributions 2,691 3,305 374 2,456 278 232 125 274 - - 3,468 6,267 Other revenue 187 191 987 966 4,193 5,833 2,256 2,897 - - 7,623 9,887 Total revenue 4,993 8,557 1,729 3,717 5,518 7,345 2,945 3,782 - - 15,185 23,401 Loss on disposal 179 - 941 - 2,678 - 1,442 1,600 - - 5,240 1,600 Other losses 1 - 8 - 21 - 12 109 - - 42 109 Net cost of services 194,403 187,801 269,154 218,082 374,162 389,125 578,525 489,034 - - 1,416,244 1,284,042 Government contributions**** ------1,419,473 1,283,713 1,419,473 1,283,713 NET EXPENDITURE / (INCOME) FOR THE YEAR 194,403 187,801 269,154 218,082 374,162 389,125 578,525 489,034 (1,419,473) (1,283,713) (3,229) 329

2009 2008*** 2009 2008*** 2009 2008*** 2009 2008*** 2009 2008*** 2009 2008*** AGENCY’S ASSETS AND LIABILITIES $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

Current Assets

Cash and cash equivalents ------22,083 14,853 22,083 14,853 Receivables 2,505 2,485 2,137 2,012 2,540 2,540 3,205 2,691 - - 10,387 9,728 Non-current assets held for sale 6 28 30 110 85 474 46 226 167 838 Total current assets 2,511 2,513 2,167 2,122 2,625 3,014 3,251 2,917 22,083 14,853 32,637 25,419 Non-Current Assets

Property, plant and equipment 3,255 5,153 17,082 20,042 48,639 86,698 26,189 41,446 - - 95,165 153,339 Intangibles 602 274 3,160 1,067 8,996 4,614 4,844 2,206 - - 17,602 8,161 Total non-current assets 3,857 5,427 20,242 21,109 57,635 91,312 31,033 43,652 - - 112,767 161,500 Total assets 6,368 7,940 22,409 23,231 60,260 94,326 34,284 46,569 22,083 14,853 145,404 186,919 Current Liabilities

Payables 751 730 3,946 2,837 11,235 12,270 19,496 23,478 - - 35,428 39,315 Provisions 1,366 1,180 7,169 4,591 20,413 19,859 10,992 9,494 - - 39,940 35,124 Other 218 6 507 113 358 - 3,824 - - - 4,907 119 Total current liabilities 2,335 1,916 11,622 7,541 32,006 32,129 34,312 32,972 - - 80,275 74,558 Non-Current Liabilities Payables 3 424 18 1,649 51 7,132 28 3,409 - - 100 12,614 Provisions 9 7 50 26 141 113 76 53 - - 276 199 Total non-current liabilities 12 431 68 1,675 192 7,245 104 3,462 - - 376 12,813 Total liabilities 2,347 2,347 11,690 9,216 32,198 39,374 34,416 36,434 - - 80,651 87,371 Net assets 4,021 5,593 10,719 14,015 28,062 54,952 (132) 10,135 22,083 14,853 64,753 99,548

* NSW Budget Paper No. 3 has replaced Program Statements with Service Group Statements which focus on the key measures of service delivery performance. There has been no change in structure resulting from the replacement of programs with service groups. ** The names and purposes of each service group are summarised in Note 8. *** Comparative amounts have been reclassified to align with the change in focus from programs to service groups.

98 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

Supplementary Financial Statements

Service Group 1** Service Group 2** Service Group 3** Service Group 4** Not attributable Total 2009 2008*** 2009 2008*** 2009 2008*** 2009 2008*** 2009 2008*** 2009 2008*** AGENCY’S EXPENSES AND REVENUES $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

Expenses excluding losses Operating expenses Employee related 13,485 12,074 70,775 46,964 201,521 203,161 108,508 97,123 - - 394,289 359,322 Other operating expenses 5,164 5,745 27,102 22,340 77,169 96,640 41,551 46,198 - - 150,986 170,923 Depreciation and amortisation 796 740 4,176 2,877 11,890 12,448 6,403 5,951 - - 23,265 22,016 Grants and subsidies 179,771 177,799 167,881 149,618 86,401 84,221 423,554 341,835 - - 857,607 753,473 Total expenses excluding losses 199,216 196,358 269,934 221,799 376,981 396,470 580,016 491,107 - - 1,426,147 1,305,734 Revenue

Sales of goods and services 2,051 4,994 31 51 87 221 47 105 - - 2,216 5,371 Investment revenue 64 67 337 244 960 1,059 517 506 - - 1,878 1,876 Grants and contributions 2,691 3,305 374 2,456 278 232 125 274 - - 3,468 6,267 Other revenue 187 191 987 966 4,193 5,833 2,256 2,897 - - 7,623 9,887 Total revenue 4,993 8,557 1,729 3,717 5,518 7,345 2,945 3,782 - - 15,185 23,401 Loss on disposal 179 - 941 - 2,678 - 1,442 1,600 - - 5,240 1,600 Other losses 1 - 8 - 21 - 12 109 - - 42 109 Net cost of services 194,403 187,801 269,154 218,082 374,162 389,125 578,525 489,034 - - 1,416,244 1,284,042 Government contributions**** ------1,419,473 1,283,713 1,419,473 1,283,713 NET EXPENDITURE / (INCOME) FOR THE YEAR 194,403 187,801 269,154 218,082 374,162 389,125 578,525 489,034 (1,419,473) (1,283,713) (3,229) 329

2009 2008*** 2009 2008*** 2009 2008*** 2009 2008*** 2009 2008*** 2009 2008*** AGENCY’S ASSETS AND LIABILITIES $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

Current Assets

Cash and cash equivalents ------22,083 14,853 22,083 14,853 Receivables 2,505 2,485 2,137 2,012 2,540 2,540 3,205 2,691 - - 10,387 9,728 Non-current assets held for sale 6 28 30 110 85 474 46 226 167 838 Total current assets 2,511 2,513 2,167 2,122 2,625 3,014 3,251 2,917 22,083 14,853 32,637 25,419 Non-Current Assets

Property, plant and equipment 3,255 5,153 17,082 20,042 48,639 86,698 26,189 41,446 - - 95,165 153,339 Intangibles 602 274 3,160 1,067 8,996 4,614 4,844 2,206 - - 17,602 8,161 Total non-current assets 3,857 5,427 20,242 21,109 57,635 91,312 31,033 43,652 - - 112,767 161,500 Total assets 6,368 7,940 22,409 23,231 60,260 94,326 34,284 46,569 22,083 14,853 145,404 186,919 Current Liabilities

Payables 751 730 3,946 2,837 11,235 12,270 19,496 23,478 - - 35,428 39,315 Provisions 1,366 1,180 7,169 4,591 20,413 19,859 10,992 9,494 - - 39,940 35,124 Other 218 6 507 113 358 - 3,824 - - - 4,907 119 Total current liabilities 2,335 1,916 11,622 7,541 32,006 32,129 34,312 32,972 - - 80,275 74,558 Non-Current Liabilities Payables 3 424 18 1,649 51 7,132 28 3,409 - - 100 12,614 Provisions 9 7 50 26 141 113 76 53 - - 276 199 Total non-current liabilities 12 431 68 1,675 192 7,245 104 3,462 - - 376 12,813 Total liabilities 2,347 2,347 11,690 9,216 32,198 39,374 34,416 36,434 - - 80,651 87,371 Net assets 4,021 5,593 10,719 14,015 28,062 54,952 (132) 10,135 22,083 14,853 64,753 99,548

* NSW Budget Paper No. 3 has replaced Program Statements with Service Group Statements which focus on the key measures Note: 1. Income, expenditure, assets and liabilities have been attributed to the Service Groups on the following basis: of service delivery performance. There has been no change in structure resulting from the replacement of programs with service groups. - Directly attributable items have been allocated accordingly; - Non-directly attributable items have been apportioned based on frontline positions for the relevant Service Group. ** The names and purposes of each service group are summarised in Note 8. 2. Appropriations are made on an agency basis and not to individual service groups. Consequently, government contributions must be *** Comparative amounts have been reclassified to align with the change in focus from programs to service groups. included in the “Not Attributable” column.

NSW Department of Community Services Annual Report 2008/09 99 Section 7 Financial Statements

Summary of Compliance with Financial Directives

2009 2008

Expenditure/ Expenditure/ Expenditure / Expenditure / net claim on net claim on net claim on net claim on Recurrent Consolidated Capital Consolidated Recurrent Consolidated Capital Consolidated appropriation Fund appropriation Fund appropriation Fund appropriation Fund $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

ORIGINAL BUDGET APPROPRIATION/ EXPENDITURE Appropriation Act 1,299,456 1,298,949 21,256 21,256 1,211,289 1,209,929 16,303 16,303 Additional appropriations - - - - 34,800 34,800 - - S24 PF&AA - transfer of functions ------between Departments S26 PF&AA - Commonwealth ------specific purpose payments

1,299,456 1,298,949 21,256 21,256 1,246,089 1,244,729 16,303 16,303

OTHER APPROPRIATIONS/EXPENDITURE Treasurer’s advance 14,401 14,307 1,014 302 3,297 3,297 3,234 3,234 Transfers to / from another agency (s31of the Appropriation Act) 67,805 59,380 5,821 5,700 123 123 1,560 1,560

82,206 73,687 6,835 6,002 3,420 3,420 4,794 4,794

Total appropriations / expenditure / net claim on Consolidated Fund (includes transfer payments) 1,381,662 1,372,636 28,091 27,258 1,249,509 1,248,149 21,097 21,097

Amount drawn down against appropriation - 1,377,419 - 27,382 - 1,248,268 - 21,097

Liability to Consolidated Fund* - 4,783 - 124 - 119 - -

* The liability to Consolidated Fund represents the difference between the “Amount drawn down against appropriation” and the “Total expenditure/net claim on Consolidated Fund”. The summary of compliance is based on the assumption that Consolidated Fund monies are spent first (except where otherwise identified or prescribed).

100 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

Supplementary Financial Statements

2009 2008

Expenditure/ Expenditure/ Expenditure / Expenditure / net claim on net claim on net claim on net claim on Recurrent Consolidated Capital Consolidated Recurrent Consolidated Capital Consolidated appropriation Fund appropriation Fund appropriation Fund appropriation Fund $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

ORIGINAL BUDGET APPROPRIATION/ EXPENDITURE Appropriation Act 1,299,456 1,298,949 21,256 21,256 1,211,289 1,209,929 16,303 16,303 Additional appropriations - - - - 34,800 34,800 - - S24 PF&AA - transfer of functions ------between Departments S26 PF&AA - Commonwealth ------specific purpose payments

1,299,456 1,298,949 21,256 21,256 1,246,089 1,244,729 16,303 16,303

OTHER APPROPRIATIONS/EXPENDITURE Treasurer’s advance 14,401 14,307 1,014 302 3,297 3,297 3,234 3,234 Transfers to / from another agency (s31of the Appropriation Act) 67,805 59,380 5,821 5,700 123 123 1,560 1,560

82,206 73,687 6,835 6,002 3,420 3,420 4,794 4,794

Total appropriations / expenditure / net claim on Consolidated Fund (includes transfer payments) 1,381,662 1,372,636 28,091 27,258 1,249,509 1,248,149 21,097 21,097

Amount drawn down against appropriation - 1,377,419 - 27,382 - 1,248,268 - 21,097

Liability to Consolidated Fund* - 4,783 - 124 - 119 - -

* The liability to Consolidated Fund represents the difference between the “Amount drawn down against appropriation” and the “Total expenditure/net claim on Consolidated Fund”. The summary of compliance is based on the assumption that Consolidated Fund monies are spent first (except where otherwise identified or prescribed).

NSW Department of Community Services Annual Report 2008/09 101 Section 7 Financial Statements

Notes to and forming part of the Financial Statements for the year ended 30 June 2009

1. Summary of significant accounting policies

(a) Reporting entity The Department of Community Services (the Department) is a NSW government department. The Department is a not-for-profit entity (as profit is not its principal objective) and it has no cash generating units. The reporting entity is consolidated as part of the NSW Total State Sector Accounts. This financial report for the year ended 30 June 2009 has been authorised for issue by the Director-General on 23 September 2009.

(b) Basis of preparation The Department’s financial report is a general purpose financial report which has been prepared in accordance with: • applicable Australian Accounting Standards (which include Australian Accounting Interpretations); • the requirements of the Public Finance and Audit Act, 1983 and Regulation; and • the Financial Reporting Directions published in the Financial Reporting Code for Budget Dependent General Government Sector Agencies or issued by the Treasurer. Property, plant and equipment and assets held for sale are measured at fair value. Other financial report items are prepared in accordance with the historical cost convention. Judgments, key assumptions and estimations management has made are disclosed in the relevant notes to the financial report. All amounts are rounded to the nearest one thousand dollars and are expressed in Australian currency.

(c) Statement of compliance The financial statements and notes comply with Australian Accounting Standards, which include Australian Accounting Interpretations.

(d) Income recognition Income is measured at the fair value of the consideration or contribution received or receivable. Additional comments regarding the accounting policies for the recognition of income are discussed below.

(i) Parliamentary appropriations and contributions Parliamentary appropriations and contributions from other bodies (including grants and donations) are generally recognised as revenue when the Department obtains control over the assets comprising the appropriations/ contributions. Control over the appropriations and contributions is normally obtained upon the receipt of cash. An exception to the above is when appropriations are unspent at year-end. In this case, the authority to spend the money lapses and generally the unspent amount must be repaid to the Consolidated Fund. As a result, unspent appropriations are accounted for as liabilities rather than revenue. The liability is disclosed in Note 16 ‘Current Liabilities – other’. The amount will be repaid and the liability extinguished next financial year.

(ii) Sale of goods Revenue from the sale of goods is recognised as revenue when the Department transfers the significant risks and rewards of ownership of the assets.

(iii) Rendering of services Revenue is recognised when the service is provided or by reference to the stage of completion.

(iv) Investment revenue Interest revenue is recognised using the effective interest method as set out in AASB 139 Financial Instruments: Recognition and Measurement.

(e) Employee benefits and other provisions (i) Salaries and wages, annual leave, sick leave and on-costs Liabilities for salaries and wages (including non-monetary benefits) and annual leave that fall due wholly within 12 months of the reporting date are recognised and measured in respect of employees’ services up to the reporting date at undiscounted amounts based on the amounts expected to be paid when the liabilities are settled. Long-term annual leave that is not expected to be taken within twelve months is measured at present value in accordance with AASB 119 Employee Benefits. Market yields on government bonds of 4.005% (2008-6.815%) are used to discount long-term annual leave. Unused non-vesting sick leave does not give rise to a liability as it is not considered probable that sick leave taken in the future will be greater than the benefits accrued in the future.

102 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

The outstanding amounts of payroll tax, workers’ compensation insurance premiums and fringe benefits tax, which are consequential to employment, are recognised as liabilities and expenses where the employee benefits to which they relate have been recognised.

(ii) Long service leave and superannuation The Department’s liabilities for long service leave and defined benefit superannuation are assumed by the Crown Entity. The Department accounts for the liability as having been extinguished, resulting in the amount assumed being shown as part of the non-monetary revenue item described as “Acceptance by the Crown Entity of employee benefits and other liabilities”. Long service leave is measured at present value in accordance with AASB 119 Employee Benefits. This is based on the application of certain factors (specified in NSWTC 09/04) to employees with five or more years of service, using current rates of pay. These factors were determined based on an actuarial review to approximate present value. The superannuation expense for the financial year is determined by using the formulae specified in the Treasurer’s Directions. The expense for certain superannuation schemes (ie Basic Benefit and First State Super) is calculated as a percentage of the employee’s salary. For other superannuation schemes (ie State Superannuation Scheme and State Authorities Superannuation Scheme), the expense is calculated as a multiple of the employee’s superannuation contributions.

(iii) Other provisions Other provisions exist when: the Department has a present legal or constructive obligation as a result of a past event; it is probable that an outflow of resources will be required to settle the obligation; and a reliable estimate can be made of the amount of the obligation.

(f) Insurance The Department’s insurance activities are conducted through the NSW Treasury Managed Fund Scheme of self insurance for Government agencies. The expense (premium) is determined by the fund manager based on past experience.

(g) Accounting for goods and services tax (GST) Revenues, expenses and assets are recognised net of the amount of GST, except where: • the amount of GST incurred by the Department as a purchaser that is not recoverable from the Australian Taxation Office is recognised as part of the cost of acquisition of an asset or as part of an item of expense. • receivables and payables are stated with the amount of GST included. Cash flows are included in the cash flow statement on a gross basis. However the GST components of cash flows arising from investing and financing activities which is recoverable from, or payable to, the Australian Taxation Office are classified as operating cash flows.

(h) Acquisitions of assets The cost method of accounting is used for the initial recording of all acquisitions of assets controlled by the Department. Cost is the amount of cash or cash equivalents paid or the fair value of the other consideration given to acquire the asset at the time of its acquisition or construction or, where applicable, the amount attributed to that asset when initially recognised in accordance with the specific requirements of other Australian Accounting Standards. Assets acquired at no cost, or for nominal consideration, are initially recognised as assets and revenues at their fair value at the date of acquisition. (See also assets transferred as a result of an equity transfer - Note 1(x).) Fair value is the amount for which an asset could be exchanged between knowledgeable, willing parties in an arm’s length transaction. Where payment for an asset is deferred beyond normal credit terms, its cost is the cash price equivalent, i.e. the deferred payment amount is effectively discounted at an asset-specific rate.

(i) Capitalisation Threshold Plant and equipment and intangible assets costing $5,000 and above individually (or forming part of a network costing more than $5,000) are capitalised.

(J) Revaluation of property, plant and equipment Physical non-current assets are valued in accordance with the “Valuation of physical non-current assets at fair value” guidelines paper (TPP 07-01). This policy adopts fair value in accordance with AASB 116 Property, Plant and Equipment. Property, plant and equipment is measured on an existing use basis, where there are no feasible alternative uses in the existing natural, legal, financial and socio-political environment. However, in the limited circumstances where there are feasible alternative uses, assets are valued at their highest and best use. Fair value of property, plant and equipment is determined based on the best available market evidence, including current market selling prices for the same or similar assets. Where there is no available market evidence, the asset’s fair value is measured at its market buying price, the best indicator of which is depreciated replacement cost.

NSW Department of Community Services Annual Report 2008/09 103 Section 7 Financial Statements

Notes to and forming part of the Financial Statements for the year ended 30 June 2009 CONT.

1. Summary of significant accounting policies cont. The Department revalues each class of property, plant and equipment at least every five years or with sufficient regularity to ensure that the carrying amount of each asset in the class does not differ materially from its fair value at reporting date. Land and buildings have been valued at fair value by independent valuers at 30 June 2009 using a combination of indexation and actual valuation. The Department will continue to revalue land and buildings at fair value each year on the basis of indexation and actual valuation. Non-specialised assets with short useful lives are measured at depreciated historical cost, as a surrogate for fair value. When revaluing non-current assets by reference to current prices for assets newer than those being revalued (adjust to reflect the present condition of the assets), the gross amount and the related accumulated depreciation are separately restated. For other assets, any balances of accumulated depreciation at the revaluation date in respect of those assets are credited to the asset accounts to which they relate. The net asset accounts are then increased or decreased by the revaluation increments or decrements. Revaluation increments are credited directly to the asset revaluation reserve, except that, to the extent that an increment reverses a revaluation decrement in respect of that class of asset previously recognised as an expense in the surplus/deficit, the increment is recognised immediately as revenue in the surplus/deficit. Revaluation decrements are recognised immediately as expenses in the surplus/deficit, except that, to the extent that a credit balance exists in the asset revaluation reserve in respect of the same class of assets, they are debited directly to the asset revaluation reserve. As a not-for-profit entity, revaluation increments and decrements are offset against one another within a class of non-current assets, but not otherwise. Where an asset that has previously been revalued is disposed of, any balance remaining in the asset revaluation reserve in respect of that asset is transferred to accumulated funds.

(k) Impairment of property, plant and equipment As a not-for-profit entity with no cash generating units, the Department is effectively exempted from AASB 136 Impairment of Assets and impairment testing. This is because AASB 136 modifies the recoverable amount test to the higher of fair value less costs to sell and depreciated replacement cost. This means that, for an asset already measured at fair value, impairment can only arise if selling costs are material. Selling costs are regarded as immaterial.

(l) Depreciation of property, plant and equipment Except for certain heritage assets, depreciation is provided for on a straight line basis for all depreciable assets so as to write off the depreciable amount of each asset as it is consumed over its useful life to the Department. All material separately identifiable components of assets are depreciated over their shorter useful lives. Land is not a depreciable asset. Heritage buildings may not have a limited useful life because appropriate curatorial and preservation policies are adopted. Such assets are not subject to depreciation. The decision not to recognise depreciation for these assets is reviewed annually. As buildings are revalued each year, with the exception of buildings held for sale and new acquisitions, depreciation expense is calculated on the revalued amounts. For the remainder of the Department’s depreciable assets, depreciation expense is calculated on original cost. The useful life by asset category is as follows:

Buildings 40 years

General plant and equipment 4 years

Computer equipment 4 years

Leasehold improvements whichever is the shorter of the term of the lease or useful life

(m) Maintenance Day-to-day servicing costs or maintenance are charged as expenses as incurred, except where they relate to the replacement of a component of an asset, in which case the costs are capitalised and depreciated.

104 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

(n) Leased assets A distinction is made between finance leases which effectively transfer from the lessor to the lessee substantially all the risks and benefits incidental to ownership of the leased assets, and operating leases under which the lessor effectively retains all such risks and benefits. The Department has no finance leases. Operating lease payments are charged to the Operating Statement in the periods in which they are incurred.

(o) Intangible assets The Department recognises intangible assets only if it is probable that future economic benefits will flow to the Department and the cost of the asset can be measured reliably. Intangible assets are measured initially at cost. Where an asset is acquired at no or nominal cost, the cost is its fair value at the date of acquisition. All research costs are expensed. Development costs are only capitalised when certain criteria are met. The useful lives of intangible assets are assessed to be finite. Intangible assets are subsequently measured at fair value only if there is an active market. As there is no active market for the Department’s intangible assets, the assets are carried at cost less any accumulated amortisation. The Department’s intangible assets are amortised using the straight line method over a period of four years. Intangible assets are tested for impairment where an indicator of impairment exists. If the recoverable amount is less than its carrying amount the carrying amount is reduced to recoverable amount and the reduction is recognised as an impairment loss.

(P) Impairment of Financial Assets All financial assets, except those measured at fair value through profit and loss, are subject to an annual review for impairment. An allowance for impairment is established when there is objective evidence that the entity will not be able to collect all amounts due. For financial assets carried at amortised cost, the amount of the allowance is the difference between the asset’s carrying amount and the present value of estimated future cash flows, discounted at the effective interest rate. The amount of the impairment loss is recognised in the operating statement. When an available for sale financial asset is impaired, the amount of the cumulative loss is removed from equity and recognised in the operating statement, based on the difference between the acquisition cost (net of any principal repayment and amortisation) and current fair value, less any impairment loss previously recognised in the operating statement. Any reversals of impairment losses are reversed through the operating statement, where there is objective evidence. Reversals of impairment losses of financial assets carried at amortised cost cannot result in a carrying amount that exceeds what the carrying amount would have been had there not been an impairment loss.

(q) De-recognition of financial assets and financial liabilities A financial asset is derecognised when the contractual rights to the cash flows from the financial assets expire; or if the Department transfers the financial asset: • where substantially all the risks and rewards have been transferred; or • where the Department has not transferred substantially all the risks and rewards, if the entity has not retained control. Where the Department has neither transferred nor retained substantially all the risks and rewards or transferred control, the asset is recognised to the extent of the Department’s continuing involvement in the asset. A financial liability is derecognised when the obligation specified in the contract is discharged or cancelled or expires.

(r) Loans and receivables Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market. These financial assets are recognised initially at fair value, usually based on the transaction cost or face value. Subsequent measurement is at amortised cost using the effective interest method, less an allowance for any impairment of receivables. Any changes are accounted for in the operating statement when impaired, derecognised or through the amortisation process. Short-term receivables with no stated interest rate are measured at the original invoice amount where the effect of discounting is immaterial.

(S) Trust funds The Department receives monies in a trustee capacity for various trusts as set out in Note 22. As the Department performs only a custodial role in respect of these monies, and because the monies cannot be used for the achievement of the Department’s own objectives, these funds are not recognised in the financial statements.

NSW Department of Community Services Annual Report 2008/09 105 Section 7 Financial Statements

Notes to and forming part of the Financial Statements for the year ended 30 June 2009 CONT.

1. Summary of significant accounting policies cont.

(t) Payables These amounts represent liabilities for goods and services provided to the Department and other amounts, including interest. Payables are recognised initially at fair value, usually based on the transaction cost or face value. Subsequent measurement is at amortised cost using the effective interest method. Short-term payables with no stated interest rate are measured at the original invoice amount where the effect of discounting is immaterial.

(u) Budgeted amounts The budgeted amounts are drawn from the budgets as formulated at the beginning of the financial year and with any adjustments for the effects of additional appropriations, s 21A, s 24 and/or s 26 of the Public Finance and Audit Act 1983. The budgeted amounts in the Operating Statement and the Cash Flow Statement are generally based on the amounts disclosed in the NSW Budget Papers (as adjusted above). However, in the Balance Sheet, the amounts vary from the Budget Papers, as the opening balances of the budgeted amounts are based on carried forward actual amounts i.e. per the audited financial statements (rather than carried forward estimates).

(v) Comparative information Except when an Australian Accounting Standard permits or requires otherwise, comparative information is disclosed in respect of the previous year for all amounts reported in the financial statements. Comparatives have been reclassified, where necessary, on a basis consistent with current year disclosure.

(W) Non-current assets held for sale The Department has certain non-current assets classified as held for sale, where their carrying amount will be recovered principally through a sale transaction, not through continuing use. Non-current assets held for sale are recognised at the lower of carrying amount and fair value less costs to sell. These assets are not depreciated while they are classified as held for sale.

(x) Equity Transfers The transfer of assets/liabilities between NSW public sector agencies due to reassessment of use by the government are designated or required by Accounting Standards to be treated as contributions by owners and recognised as an adjustment to “Accumulated Funds”. This treatment is consistent with AASB 1004 Contributions and Australian Interpretation 1038 Contributions by Owners Made to Wholly-Owned Public Sector Entities. Transfers arising from an administrative restructure involving not-for-profit entities are recognised at the amount at which the asset was recognised by the transferor immediately prior to the restructure. In most instances this will approximate fair value.

106 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

(y) New Australian Standards issued but not effective At the date of authorisation of the financial report, the following Standards and Interpretations were in issue but not yet effective:

AASB 101 Presentation of Financial Statements and AASB 2007-8 Amendments Effective for annual reporting periods to Australian Accounting Standards arising from AASB 101 beginning on or after 1 January 2009

AASB 123 Borrowing Costs and AASB 2007-6 Amendments to Australian Effective for annual reporting periods Accounting Standards arising from AASB 123 beginning on or after 1 January 2009

AASB 127 Consolidated and Separate Financial Statements and AASB 2008-3 Effective for annual reporting periods Amendments to Australian Accounting Standards arising from AASB 3 and AASB 127 beginning on or after 1 July 2009

Effective for annual reporting periods AASB 3 (March 2008), AASB 127 and AASB 2008-3 regarding business combinations beginning on or after 1 July 2009

Effective for annual reporting periods AASB 8 and AASB 2007-3 regarding operating segments beginning on or after 1 January 2009

Effective for annual reporting periods AASB 1039 regarding concise financial reports beginning on or after 1 January 2009

Effective for annual reporting periods AASB 2008-1 regarding share based payments beginning on or after 1 January 2009

Effective for annual reporting periods AASB 2008-2 regarding puttable financial instruments beginning on or after 1 January 2009

AASB 2008-5 and AASB 2008-6 regarding amendments to Australian Effective for annual reporting periods Accounting Standards arising from the Annual Improvements Project beginning on or after 1 July 2009

AASB 2008-7 regarding costs of an investment in a subsidiary, Effective for annual reporting periods jointly controlled entity, or an associate beginning on or after 1 January 2009

Effective for annual reporting periods AASB 2008-8 regarding eligible hedged items beginning on or after 1 July 2009

Effective for annual reporting periods AASB 2008-9 regarding AASB 1049 amendments consistent with AASB 101 beginning on or after 1 January 2009

Effective for annual reporting periods AASB 2008-11 regarding business combinations with not-for-profit entities beginning on or after 1 July 2009

Effective for annual reporting periods AASB 2009-1 regarding borrowing costs of not for profit public sector entities beginning on or after 1 January 2009 that end on or after 30 April 2009

Effective for annual reporting periods AASB 2009-2 regarding financial instrument disclosures beginning on or after 1 January 2009 that end on or after 30 April 2009

Effective for annual reporting periods Interpretation 15 on construction of real estate beginning on or after 1 January 2009

Effective for annual reporting periods Interpretation 16 on hedges of a net investment in a foreign operation beginning on or after 1 October 2008

Effective for annual reporting periods Interpretation 17 and AASB 2008-13 on distribution of non cash assets to owners beginning on or after 1 July 2009

Effective for annual reporting periods Interpretation 18 on transfers of assets from customers. beginning on or after 1 July 2009

The Department anticipates that the adoption of these Standards and Interpretations in future periods will have no material financial impact on the financial statements of the Department. These standards will be first applied in the financial report of the Department that relates to the annual reporting period beginning after the effective date of each pronouncement.

NSW Department of Community Services Annual Report 2008/09 107 Section 7 Financial Statements

Notes to and forming part of the Financial Statements for the year ended 30 June 2009 CONT.

2. Expenses excluding losses

2009 2008 $’000 $’000

(a) Employee related expenses Salaries and wages (including recreation leave) 318,835 295,354 Superannuation - defined contribution plans 24,211 21,318 Superannuation - defined benefit plans 6,478 5,627 Long service leave 12,720 8,503 Workers’ compensation insurance 10,420 8,232 Payroll tax and fringe benefit tax 21,625 20,288 394,289 359,322

Employee related costs capitalised in fixed asset accounts and excluded from the above totalled $0.427 million (2008: $0.237 million)

(b)Other operating expenses Auditor’s remuneration - audit of the financial report 238 287 Bad and doubtful debts 234 (12) Operating lease rental expense-minimum lease payments 31,981 28,000 Maintenance 1,168 1,652 Insurance 538 493 Advertising 1,418 4,169 Cleaning 2,612 2,230 Computer services costs 9,103 23,293 Consultants 2,695 1,956 Contracted corporate services costs 43,999 44,865 Legal costs 7,375 5,824 Motor vehicle running costs 12,748 12,185 Postal and telephone 4,749 4,732 Printing 902 1,191 Staff development 7,805 11,416 Stores 2,088 2,759 Travelling, removal and subsistence 5,204 5,661 Utilities 2,205 2,027 Fees - contractors 3,394 6,249 Miscellaneous 10,530 11,946 150,986 170,923

(c) Depreciation and amortisation expense Depreciation Buildings 697 1,289 Plant and equipment 10,613 9,567 11,310 10,856 Amortisation Leasehold improvements 10,991 9,112 Intangibles 964 2,048 11,955 11,160

23,265 22,016

108 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

2009 2008 $’000 $’000

(d) Grants and subsidies Prevention and early intervention 167,381 149,249 Refuges for men and women 126,181 120,815 Disaster welfare 2,079 5,179 Out-of-home care 422,786 341,077 Community services program 51,416 51,709 Statutory child protection service 84,977 82,631 NSW Businesslink 2,787 2,813 857,607 753,473

3. Revenues

2009 2008 $’000 $’000

(a) Sale of goods and services Rendering of services - Department of Ageing, Disability and Home Care 171 391 Rendering of services - Disaster Welfare 2,045 4,980 2,216 5,371

(b) Investment revenue Interest revenue from financial assets at fair value through profit or loss Interest 1,878 1,876

(c) Grants and contributions Commonwealth Orana Far West Safe Houses Project 1,588 820 Refugee Minors 46 99 State Disaster Recovery 5 - National Youth Week 73 73 Structured Training & Employment Project 15 - Apprenticeship Scheme 145 27 Universal Access to Early Childhood Education 250 2,250 NSW Forgotten Australian Memorial Funding - 17 2,122 3,286 State COAG Consultancy 30 - Reprint Dual Diagnosis Resources 91 - Redfern/Waterloo Street Team - 721 Premier’s Homelessness Grant 600 - Intervention Camp 3 - Community NSW Funding - 1,673 Memorandum Of Understanding – Education Services for Children - 14 & Young People in Out of Home Care

NSW Department of Community Services Annual Report 2008/09 109 Section 7 Financial Statements

Notes to and forming part of the Financial Statements for the year ended 30 June 2009 CONT.

3. Revenues cont.

2009 2008 $’000 $’000 Illicit Drug Diversion Initiative Funding for Youth Drug and Alcohol Court program 182 178 Attorney General’s Information Communication and Technology support 137 138 What Are You Doing To Yourself Program 12 - Kidsafe Program 43 - Skills Express Project 68 - Motor Accident Authority Youth Week 80 - Keep Them Safe Project 100 - Housing Support Costs - 77 Non Government Workforce Capacity - 118 Indigenous Womens Leadership Program - 62 1,346 2,981

Total grants and contributions 3,468 6,267

(d) Other revenue Overseas adoption receipts 743 897 Other receipts 424 449 Assets recognised for the first time 1,740 - Treasury Managed Fund Hindsight premium adjustment 1,687 5,530 Joint Investigation Response Team revenue 1,385 1,219 Reimbursement of costs for young people with a disability 321 364 Reimbursement of accommodation and other costs 268 - Reimbursement of payments to Crown Solicitor 427 309 International kidnapping 365 516 Miscellaneous 263 603 7,623 9,887

110 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

4. Loss on disposal

2009 2008 $’000 $’000

Loss on disposal of Non-Current Assets held for sale Proceeds from disposal 483 4,894 Written down value of assets disposed 629 6,415 Net loss on disposal of non-current assets held for sale 146 1,521

Loss on disposal of land and buildings, plant and equipment: Proceeds from disposal* 18,589 - Written down value of assets disposed* 23,683 79 Net loss on disposal of land, buildings, plant and equipment 5,094 79

Total net loss on disposal 5,240 1,600

*In 2003-04, the Department entered into a development agreement (the agreement) with Landcom for the development and sale of the Department’s Renwick property located in Mittagong. In accordance with the agreement, the Department received advances of $10 million in January 2009 and $8 million in 2004-05 from projected sales proceeds. The $8 million advance was recognised in the 2007/08 financial report as unearned revenue. In December 2008, rezoning of the property was completed. As per the agreement this meant that all conditions that may have required the Department to return the advances to Landcom had been satisfied and the Department had transferred the risks and rewards of ownership of the land to Landcom. In 2009 the $18 million in total advances have therefore been recognised as revenue (included in proceeds from disposal). The carrying amount of the property including associated rezoning costs of $13.9 million have been derecognised from property, plant and equipment (included in written down value of assets disposed) because post rezoning, Landcom has obtained control of the land and it is not probable that the Department will receive any further economic benefit from the development.

5. Other losses

2009 2008 $’000 $’000

Impairment loss of non-current assets held for sale 42 109

NSW Department of Community Services Annual Report 2008/09 111 Section 7 Financial Statements

Notes to and forming part of the Financial Statements for the year ended 30 June 2009 CONT.

6. Appropriations

2009 2008 $’000 $’000

Recurrent appropriations Total recurrent drawdowns from NSW Treasury (per Summary of Compliance) 1,377,419 1,248,268 Less: Liability to consolidated fund (per Summary of Compliance) (4,783) (119) 1,372,636 1,248,149 Comprising: Recurrent appropriations (per Operating Statement) 1,372,636 1,248,149

Capital appropriations Total capital drawdowns from NSW Treasury (per Summary of Compliance) 27,382 21,097 Less: Liability to consolidated fund (per Summary of Compliance) (124) - 27,258 21,097 Comprising: Capital appropriations (per Operating Statement) 27,258 21,097 27,258 21,097

7. Acceptance by the crown entity of employee

2009 2008 $’000 $’000

Benefits and Other Liabilities

The following liabilities and/or expenses have been assumed by the Crown Entity or other government agencies: Superannuation – defined benefit 6,479 5,627 Long service leave 12,720 8,503 Payroll tax 380 337 19,579 14,467

112 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

8. Service groups

The Department’s service groups include:

1 Community Services Objectives: To strengthen communities and to support individual clients to overcome crises and/or resume self-sufficient living.

2 Prevention and Early Intervention Services Objectives: To strengthen families and communities and manage demand for child protection services, by providing services that promote the safety and wellbeing of children and young people (prevention) and that give more intensive support to families where children may be at risk (early intervention).

3 Statutory Child Protection Objectives: To respond to reports of child abuse and neglect to ensure that children and young people are protected from further risk of harm.

4 Out of Home Care Objectives: To provide children and young people with a safe, stable, culturally appropriate environment in which they can develop optimally when they cannot live at home. To restore them successfully to their homes where this option is viable.

9. Current assets - cash and cash equivalents

2009 2008 $’000 $’000 Cash on hand 207 201 Cash at bank 21,876 14,652 Closing cash and cash equivalents 22,083 14,853

For the purposes of the Cash Flow Statement, cash and cash equivalents includes cash on hand, cash at bank, short term deposits and bank overdraft. Cash and cash equivalent assets recognised in the Balance Sheet are reconciled at the end of financial year to the Cash Flow Statement as follows:

Cash and Cash equivalents (per Balance Sheet) 22,083 14,853 Closing Cash and cash equivalents (per Cash flow Statement) 22,083 14,853

Cash at bank includes $4.907m (2008: $0.119m) owed to Consolidated Fund that is a restricted asset. (Refer Note 16). Refer Note 23 for details regarding credit risk, liquidity risk and market risk arising from financial instruments.

NSW Department of Community Services Annual Report 2008/09 113 Section 7 Financial Statements

Notes to and forming part of the Financial Statements for the year ended 30 June 2009 CONT.

10. Current assets - receivables

2009 2008 $’000 $’000 Miscellaneous receivables 2,969 2,315 Less : Allowance for impairment (613) (410) 2,356 1,905 Amounts due from the State 1,095 1,156 GST recoveries 5,942 6,470 Prepayments 994 197 10,387 9,728

Movement in the allowance for impairment Balance at 1 July (410) (497) Amounts written off during the year 31 61 Increase/(decrease) in allowance recognised in profit or loss (234) 26 Balance at 30 June (613) (410)

Details regarding credit risk, liquidity risk and market risk, including financial assets that are either past due or impaired, are disclosed in Note 23.

11. Non-current assets held for sale

2009 2008 $’000 $’000 Land 167 838 167 838

Properties classified under this category are expected to be sold in the following financial year through a number of disposal options, including auctioning the properties.

114 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements Where to insert ‘depreciation’?

12. Non-current assets - property, plant and equipment

Land and Plant and Leasehold buildings equipment improvements Total $’000 $’000 $’000 $’000

At 1 July 2008 – fair value Gross carrying amount 86,668 53,694 70,566 210,928 Accumulated depreciation and impairment (604) (28,725) (28,260) (57,589) Net carrying amount 86,064 24,969 42,306 153,339

At 30 June 2009 – fair value Gross carrying amount 24,800 57,477 83,758 166,035 Accumulated depreciation and impairment (2) (33,415) (37,453) (70,870) Net carrying amount 24,798 24,062 46,305 95,165

For land and buildings, fair value was based on an independent assessment as at 30 June 2009. Where land and buildings have been revalued during the year, any balances of accumulated depreciation at the revaluation date in respect of those assets have been credited to the assets accounts to which they relate. Works in progress totalling $7.6m (2008: $18.2m) are included in property plant and equipment. This is comprised of: • Land and buildings $0.1m (2008: $5m), • plant and equipment $3.6m (2008: $5m) and • leasehold improvements $3.9m ( 2008: $8.2m).

Reconciliations Reconciliations of the carrying amounts of each class of property, plant and equipment at the beginning and end of the current financial year are set out below:

Year ended 30 June 2009 Net carrying amount at start of year 86,064 24,969 42,306 153,339 Additions 498 10,368 15,003 25,869 Assets recognised for the first time 1,740 - - 1,740 Disposals (23,008) (662) (13) (23,683) Decrease in net assets from equity transfers (15,653) - - (15,653) Net revaluation increment less revaluation decrements (22,371) - - (22,371) Depreciation expense (697) (10,613) (10,991) (22,301) Other* (1,775) - - (1,775) Net carrying amount at end of year 24,798 24,062 46,305 95,165

*Reversal of prior year over accrual

NSW Department of Community Services Annual Report 2008/09 115 Section 7 Financial Statements

Notes to and forming part of the Financial Statements for the year ended 30 June 2009 CONT.

12. Non-current assets - property, plant and equipment cont.

Land and Plant and Leasehold buildings equipment improvements Total $’000 $’000 $’000 $’000

At 1 July 2007 - fair value Gross carrying amount 73,144 46,871 58,190 178,205 Accumulated depreciation and impairment (547) (20,079) (20,922) (41,548) Net carrying amount 72,597 26,792 37,268 136,657

At 30 June 2008 - fair value Gross carrying amount 86,668 53,694 70,566 210,928 Accumulated depreciation and impairment (604) (28,725) (28,260) (57,589) Net carrying amount 86,064 24,969 42,306 153,339

Reconciliations Reconciliations of the carrying amounts of each class of property, plant and equipment at the beginning and end of the previous financial year are set out below.

Year ended 30 June 2008 Net carrying amount at start of year 72,597 26,792 37,268 136,657 Additions 2,331 7,765 14,208 24,304 Reclassification from receivables to land and buildings 6,159 - - 6,159 Reclassify to assets held for sale (3,445) - - (3,445) Disposals - (21) (58) (79) Net revaluation increment less revaluation decrements 9,711 - - 9,711 Depreciation expense (1,289) (9,567) (9,112) (19,968) Net carrying amount at end of year 86,064 24,969 42,306 153,339

116 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

13. Intangible assets

2008 2007 $’000 $’000

At 1 July Cost (gross carrying amount) 41,092 37,805 Accumulated amortisation and impairment (32,931) (30,883) Net carrying amount 8,161 6,922

2009 2008 $’000 $’000

At 30 June Cost (gross carrying amount) 47,965 41,092 Accumulated amortisation and impairment (30,363) (32,931) Net carrying amount 17,602 8,161

Reconciliations Reconciliations of the carrying amounts of each class of intangibles at the beginning and end of the current and previous financial years are set out below.

Software under Software construction 2009 2008 $’000 $’000 $’000 $’000

Year ended 30 June Net carrying amount at start of year 1,776 6,385 8,161 6,922 Additions - 10,405 10,405 3,287 Amortisation expense (964) - (964) (2,048) Net carrying amount at end of year 812 16,790 17,602 8,161

14. Current/non-current payables

2009 2008 $’000 $’000

Current Liabilities - Payables Accrued salaries, wages and on-costs 5,349 4,083 Creditors 27,055 32,271 Payroll deductions 3,024 2,961 35,428 39,315

Non-Current Liabilities - Payables Unearned revenue - 8,000 Development costs repayable 100 4,614 100 12,614

Details regarding credit risk, liquidity risk and market risk, including a maturity analysis of the above payables are included in Note 23.

NSW Department of Community Services Annual Report 2008/09 117 Section 7 Financial Statements

Notes to and forming part of the Financial Statements for the year ended 30 June 2009 CONT.

15. Current/non-current liabilities - provisions

2009 2008 $’000 $’000

Employee benefits and related on-costs Recreation leave 33,398 29,317 Payroll tax 4,565 4,268 Long service leave on-costs 442 125 Workers’ compensation 1,811 1,613 Total Provisions 40,216 35,323

Aggregate employee benefits and related on-costs Provisions - current 39,940 35,124 Provisions - non-current 276 199 Accrued salaries, wages and on-costs (Note 14) 5,349 4,083 45,565 39,406

The current provision includes $9.944 million of annual leave entitlements accrued but not expected to be taken within 12 months. ($9.158 million at 30 June 2008)

16. Current liabilities - other

2009 2008 $’000 $’000

Liability to Consolidated Fund Recurrent 4,783 119 Capital 124 - 4,907 119

118 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

17. Changes in equity

Asset Revaluation Accumulated Funds Total Equity Reserve

2009 2008 2009 2008 2009 2008 $’000 $’000 $’000 $’000 $’000 $’000

Balance at the beginning of the financial year 36,687 33,877 62,861 56,289 99,548 90,166

Changes in equity - transactions with owners as owners Decrease in net assets from equity transfers (Note 24) (5,105) - (10,548) (15,653) -

(5,105) - (10,548) - (15,653) -

Changes in equity - other than transactions with owners as owners Surplus/(deficit) for the year 3,229 (329) - - 3,229 (329) Increment/(decrement) on revaluation of land and buildings - (22,371) 9,711 (22,371) 9,711

3,229 (329) (22,371) 9,711 (19,142) 9,382

Transfers within equity Asset revaluation reserve balance transferred to accumulated funds on disposal of asset 14,268 3,139 (14,268) (3,139) - -

14,268 3,139 (14,268) (3,139) - -

Balance at the end of the financial year 49,079 36,687 15,674 62,861 64,753 99,548

Asset revaluation reserve The asset revaluation reserve is used to record increments and decrements on the revaluation of non-current assets. This accords with the Department’s policy on the “Revaluation of Property, Plant and Equipment” as discussed in Note 1.

18. Commitments for expenditure

2009 2008 $’000 $’000

(a) Capital Commitments Aggregate capital expenditure contracted for at balance date and not provided for: Not later than one year 1,240 - Total (including GST) 1,240 -

(b) Other Expenditure Commitments Aggregate other expenditure contracted for at balance date and not provided for: Not later than one year 3,966 2,848 Total (including GST) 3,966 2,848

(c) Operating Lease Commitments Future non-cancellable operating lease rentals not provided for and payable: Not later than one year 39,851 32,842 Later than one year but not later than five years 81,616 78,602 Later than five years 10,881 9,233 Total (including GST) 132,348 120,677

Operating leases relate to office accommodation, community service centres and motor vehicles. The Department does not have an option to purchase the leased asset at the expiry of the lease period.

NSW Department of Community Services Annual Report 2008/09 119 Section 7 Financial Statements

Notes to and forming part of the Financial Statements for the year ended 30 June 2009 CONT.

18. Commitments for expenditure cont.

2009 2008 $’000 $’000

(d) Grants Expenditure Commitments Aggregate grants expenditure contracted for at balance date and not provided for: Not later than one year 606,357 513,052 Later than one year but not later than five years 424,510 141,192 Total (including GST) 1,030,867 654,244

The commitments in (a), (b), (c) and (d) above are not recognised in the financial statements as liabilities. The total commitments above include input tax credits of $106.2 million (2008: $70.7 million) that are expected to be recovered from the Australian Taxation Office.

19. Contingent liabilities and contingent assets

2009 2008 $’000 $’000

Contingent liabilities Claims relating to children and persons in care 20,201 9,349 20,201 9,349

Various claims have been made against the Department, which, if successful, would result in the above liabilities as estimated by the Department’s legal advisers. If the claimant is successful, the settlements will be met by NSW Treasury Managed Fund.

Contingent Assets No claims have been made by the Department which, if successful, would result in financial benefits to the Department.

20. Budget review

Net Cost of Services Actual net cost of services was $77.9 million or 6% higher than budget. The increase, funded from Mini Budget appropriations and budget supplementations, was mainly due to: (i) expenditure of $12 million which funded projects and activities relating to the Department’s transition to implementing Keep Them Safe recommendations (ii) an increase of $57 million in out-of-home-care expenses due to an increase in the number of children entering the OOHC system (iii) $9.3 million higher than budgeted operating expenses particularly in accommodation, legal and security costs (iv) a loss on property disposals of $5.2 million (v) offset by higher revenues of $4.9 million, including a worker’s compensation hindsight adjustment payment of $1.7 million and properties recognised for the first time valued at $1.7 million.

Assets and Liabilities The variance in net assets of $34.4 million is primarily accounted for by: (i) an increase of $8 million in cash. Contributing to this increase are advances made by Landcom for the development and sale of the Department’s Renwick property in Mittagong. (ii) a decrease in property, plant and equipment and intangible assets of $47 million arising mainly from $15.7 million in property transfers to the State Property Authority, property disposals of $23 million and a revaluation decrement of $22.4 million, offset by an increase in fitout costs and IT development costs. Liabilities decreased by $5.4 million mainly due to $8 million advanced from Landcom for the development of the Renwick property being recognised as revenue, the reduction in other current and non-current payables of $7.5 million, offset by a $5.2 million increase in employee related provisions, and an increase to Consolidated Fund of $4.8 million.

Cash Flows The cash position was $8 million higher than budget reflecting positive cash flows from operations and the advances made by Landcom for the development of the Department’s Renwick property.

120 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

21. Reconciliation of net cash flows from operating activities to net cost of services

2009 2008 $’000 $’000 Net cash used on operating activities 35,104 31,595 Cash flows from Government / appropriations (1,399,894) (1,269,246) Acceptance by the Crown Entity of employee benefits and other liabilities (19,579) (14,467) Net gain / (loss) on disposal of assets (5,240) (1,600) Assets recognised for the first time 1,740 - Loss on impairment (42) (109) Depreciation and amortisation (23,265) (22,016) Decrease / (increase) in creditors (834) (7,708) Decrease / (increase) in provisions (4,893) (2,813) Increase / (decrease) in prepayments and other assets 659 2,322 Net cost of services (1,416,244) (1,284,042)

22. Trust funds

2009 2008 $’000 $’000 The Department holds money in Miscellaneous Trust Funds which are used for Wards and other persons in care and for natural disasters. These monies are excluded from the financial statements as the Department cannot use them for the achievement of its objectives. The following is a summary of the transactions in the trust accounts:

a) Natural Disaster Trust Fund Cash balance at the beginning of the financial year 1,730 1,632 Add: receipts 179 118 Less: expenditure (104) (20) Cash balance at the end of the financial year 1,805 1,730

b) Wards Trust Fund Cash balance at the beginning of the financial year 41 38 Add: receipts 3 3 Cash balance at the end of the financial year 44 41

NSW Department of Community Services Annual Report 2008/09 121 Section 7 Financial Statements

Notes to and forming part of the Financial Statements for the year ended 30 June 2009 CONT.

23. Financial instruments The Department’s principal financial instruments are outlined below. These financial instruments arise directly from the Department’s operation. The Department does not enter into or trade financial instruments, including derivative financial instruments, for speculative purposes. The Department’s main risks arising from financial instruments are outlined below, together with the Department’s objectives, policies and processes for measuring and managing risk. Further quantitative and qualitative disclosures are included throughout this financial report. The Audit Committee has overall responsibility for the establishment and oversight of risk management and reviews and agrees policies for managing each of these risks. Risk management policies are established to identify and analyse the risks faced by the Department, to set risk limits and controls and to monitor risks. Compliance with policies is reviewed by the Audit Committee on a continuous basis.

(a) Financial Instrument Categories

Carrying Carrying amount amount 2009 2008 Financial assets Note Category $’000 $’000 Class: Cash and cash equivalents 9 N/A 22,083 14,853 Loans and receivables Receivables 10 (at amortised cost) 3,451 3,061

Carrying Carrying amount amount 2009 2008 Financial liabilities Note Category $’000 $’000 Class: Financial liabilities measured Payables 14 (at amortised cost) 30,668 43,929

Note: receivables exclude statutory receivables and prepayments (ie not within scope of AASB 7) Payables exclude unearned revenue and statutory payables such as Payroll tax, Fringe Benefits Tax and Pay As You Go tax (ie not within scope of AASB 7)

(b) Credit Risk Credit risk arises when there is the possibility of the Department’s debtors defaulting on their contractual obligations, resulting in a financial loss to the Department. The maximum exposure to credit risk is generally represented by the carrying amount of the financial assets (net of any allowance for impairment). Credit risk arises from the financial assets of the Department, including cash, receivables and authority deposits. No collateral is held by the Department. The Department has not granted any financial guarantees. Credit risk associated with the Department’s financial assets, other than receivables, is managed through the selection of counterparties and establishment of minimum credit rating standards. Authority deposits held with NSW Treasury Corporation (TCorp) are guaranteed by the State.

Cash Cash comprises cash on hand and bank balances within the NSW Treasury banking system. Interest is earned on daily bank balances at the monthly average TCorp 11am unofficial cash rate, adjusted for a management fee to NSW Treasury. The TCorp hour glass cash facility is discussed in paragraph (d) below.

Receivables - trade debtors All trade debtors are recognised as amounts receivable at balance date. Collectibility of trade debtors is reviewed on an ongoing basis. Procedures as established in the Treasurer’s Directions are followed to recover outstanding amounts, including letters of demand. Debts which are known to be uncollectible are written off. An allowance for impairment is raised when there is objective evidence that the Department will not be able to collect all amounts due. This evidence includes past experience, and current and expected changes in economic conditions and debtor credit ratings. No interest is earned on trade debtors. Sales are made on 30 day terms. The Department is not materially exposed to concentrations of credit risk to a single trade debtor or group of debtors. Based on past experience, debtors that are not past due (2009: $1.574m; 2008: $1.127m) and not less than six months past due (2009: $1.068m; 2008: $0.896m) are not considered impaired and together these represent 65.07% (2008: 58.3%) of the total trade debtors.

122 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

There are no debtors which are currently not past due or impaired whose terms have been renegotiated. The only financial assets that are past due or impaired are ‘sales of goods and services’ in the ‘receivables’ category of the balance sheet.

$’000 $’000 $’000 Past due but Considered 2009 Total not impaired Impaired < 3 months overdue 121 121 - 3 months - 6 months overdue 45 45 - > 6 months overdue 1,681 1,068 613

2008 < 3 months overdue 47 47 - 3 months - 6 months overdue 32 32 - > 6 months overdue 1,306 896 410

The ageing analysis excludes statutory receivables, as these are not within the scope of AASB 7 and excludes receivables that are not past due and not impaired. Therefore the total will not reconcile to the receivable total recognised in the balance sheet. Each column in the table reports gross receivables.

Authority deposits The Department has placed its Wards Trust funds on deposit with TCorp, which has been rated “AAA” by Standard and Poors. These deposits are similar to money market or bank deposits and are placed for a fixed term. The interest rate payable by TCorp is negotiated initially and is fixed for the term of the deposit. The deposits at balance date were earning an average interest rate of 3.00% (2008 – 7.75%) while over the year the weighted average interest rate was 5.43% (2008 – 6.96%) on a weighted average balance during the year of $43,339 (2008 - $40,257). None of these assets are past due or impaired.

(c) Liquidity risk Liquidity risk is the risk that the Department will be unable to meet its payment obligations when they fall due. The Department continuously manages risk through monitoring future cash flows. The objective is to maintain continuity of funding. No assets have been pledged as collateral. The Department’s exposure to liquidity risk is deemed insignificant based on prior periods’ data and current assessment of risk. The liabilities are recognised for amounts due to be paid in the future for goods or services received, whether or not invoiced. Amounts owing to suppliers (which are unsecured) are settled in accordance with the policy set out in Treasurer’s Direction 219.01. If trade terms are not specified, payment is made no later than the end of the month following the month in which an invoice or a statement is received. Treasurer’s Direction 219.01 allows the Minister to award interest for late payment. No late interest payments were made in the year ended 30 June 2009 (Nil-30 June 2008).

NSW Department of Community Services Annual Report 2008/09 123 Section 7 Financial Statements

Notes to and forming part of the Financial Statements for the year ended 30 June 2009 CONT.

23. Financial instruments cont. The Department has access to the following lines of credit with Westpac Bank:

2009 2008 $’000 $’000 Cheque cashing authority 989 989 Master Card 500 500 Payroll agreement 5,520 5,520 Tape negotiation authority 80,000 80,000 These facilities are all unused as of 30 June 2009. (Nil - 30 June 2008). The table below summarises the maturity profile of the Department’s financial liabilities, together with the interest rate exposure.

Maturity analysis and interest rate exposure of financial liabilities

Interest rate exposure Maturity dates

Weighted average effective Nominal Non Interest interest amount(1) bearing < 1 year 1-5 years rate $’000 $’000 $’000 $’000

2009 Payables: Payables - 30,468 30,468 30,468 - Development costs repayable - 200 200 100 100 Other - 4,907 4,907 4,907 - Total financial liabilities 35,575 35,575 35,475 100

2008 Payables: Payables - 39,315 39,315 39,315 - Development costs repayable - 4,614 4,614 - 4,614 Other - 119 119 119 - Total financial liabilities 44,048 44,048 39,434 4,614

(1) The amounts disclosed are the contractual undiscounted cash flows of each class of financial liabilities, therefore the amounts disclosed above will not reconcile to the balance sheet.

(d) Market risk Market risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market prices. The Department’s exposure to market risk is primarily through interest rate risk on the Department’s cash balances. The Department has no exposure to foreign currency risk and does not enter into commodity contracts. The effect on profit and equity due to a reasonably possible change in risk variable is outlined in the information below, for interest rate risk and other price risk. A reasonably possible change in risk variable has been determined after taking into account the economic environment in which the Department operates and the time frame for the assessment (i.e. until the end of the next annual reporting period). The sensitivity analysis is based on risk exposures in existence at the balance sheet date. The analysis is performed on the same basis for 2008. The analysis assumes that all other variables remain constant.

124 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

Interest rate risk Interest rate risk is the risk that the value of financial instruments will fluctuate due to changes in market interest rates. A reasonably possible change of +/- 1% is used, consistent with current trends in interest rates. The basis will be reviewed annually and amended where there is a structural change in the level of interest rate volatility. The Department’s exposure to interest rate risk is set out below.

$’000 -1% +1%

Carrying amount Profit Equity Profit Equity

2009 Financial assets Cash on hand 207 - - - - Cash at bank 21,876 ( 219) - 219 - Receivables 3,451 - - - - Financial liabilities Payables 30,468 - - - - Development costs repayable 200 - - - -

2008 Financial assets Cash on hand 201 - - - - Cash at bank 14,652 ( 147) - 147 - Receivables 3,061 - - - - Financial liabilities Payables 39,315 - - - - Development costs repayable 4,614 - - - -

(e) Fair Value Financial instruments are generally recognised at cost. The amortised cost of financial instruments recognised in the balance sheet approximates the fair value, because of the short term nature of many of the financial instruments.

24. Decrease in net assets from equity transfers Premiers Memorandum “M2008-06 State Property Authority and Government Property principles”outlines that the State Property Authority has been established by the NSW Government with functions relating to the acquisition, management and disposal of Government owned property. The requirements in this Memorandum apply to all General Government Sector agencies and Public Trading Enterprises (excluding State Owned Corporations). Assets transferred from Department of Community Services to State Property Authority are as follows:

$’000 Land and buildings 32,614 Revaluation decrement (16,961) Decrease in net assets from equity transfers (Note 17) 15,653

25. After balance date events Since balance date, the Public Sector Employment and Management (Departmental Amalgamation) Order 2009 transferred the Department of Community Services to the Department of Human Services and abolished the Department of Community Services.

End of Audited Financial Statements

NSW Department of Community Services Annual Report 2008/09 125 Section 7 Financial Statements

Additional financial details

Investment management performance DoCS does not maintain any investments on its own behalf.

Major assets Major assets held by DoCS include land and buildings, plant and equipment, computers, furniture and fittings and leasehold improvement. The value of the major assets is detailed within the financial statements.

Accounts payable

1. Late payment of accounts Payment of accounts is closely monitored to ensure accounts are paid in accordance with the Treasurer’s Directions. The Department’s accounts payable process is administered by NSW Businesslink, a shared corporate services operation.

2. Performance indicators Aged analysis at the end of each quarter

Current Less than Between 30 and Between 60 and More than (within due date) 30 days overdue 60 days overdue 90 days overdue 90 days overdue

September $285,935,998 $9,549,478 $2,501,459 $1,367,555 $1,854,801

December $438,861,565 $13,990,210 $2,966,255 $1,547,931 $2,430,630

March $144,734,328 $15,656,234 $6,305,744 $1,525,684 $3,591,622

June $330,814,869 $9,673,950 $3,857,787 $1,722,686 $3,715,657

Accounts paid on time within each quarter

Payments Total payments Quarter Target Actual Processed on time processed in quarter September 90% 88 135,295 153,952 December 90% 95 162,645 170,533 March 90% 93 137,583 147,241 June 90% 94 162,603 172,457

DoCS paid penalties totalling approximately $12,000 for late payment of accounts.

Major capital projects During 2008/09 DoCS undertook $36.5 million of capital expenditure relating to the Enhanced Service Delivery Accommodation Program and other capital projects.

Credit card certification DoCS administered 95 credit cards as at 30 June 2009. All cards were used in accordance with Government guidelines.

126 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

Contract and market testing DoCS currently contracts out a number of direct service delivery functions to non-government service providers associated with: • accommodation and crisis support • child care and protection • community support and development • out-of-home care.

Additionally, DoCS contracts out a number of corporate service functions to NSW Businesslink and other providers including: • some financial services functions • some human resources functions • payroll services • property services • fleet management • information and communication technology services • regular and strategic audits.

Disclosure of controlled entities DoCS does not have any controlling interest in other entities.

Property Disposals and Transfers There were three (3) properties disposed of during the year and nineteen (19) properties that were transferred to the State Property Authority in accordance with Premiers Memorandum M2008-06. The properties concerned are shown below:

Properties Disposed of: • 8 Cedar Street Katoomba • 6 Cedar Street Katoomba • 4 Cedar Street Katoomba

Properties Transferred: • 2 Flora Crescent Batemans Bay • 51- 53 Mitchell Street Bourke • 26 Bathurst Street Brewarrina • 270 Crystal Street Broken Hill • 7 Smith Street Charlestown • 12 Bombala Street Cooma • 7A Robertson Street Coonabarabran • 16 Tooloon Street Coonamble • 100 Darling Street Cowra • 34 Neilpo Street Dareton • 107 Meade Street Glen Innes • 180 Katoomba Street Katoomba • 203 Main Street Lithgow • 67 Cobar Street Nyngan • 30 Welcome Street Parkes • 26 Gidley Street St Mary’s • 67 Fox Street Walgett • 9 Byrnes Street Wilcannia • 357 Glebe Point Road – Bidura In addition, the Department derecognised its Renwick property (Bong Bong Road, Mittagong) as the risks and rewards of ownership have effectively been transferred to the development partner. Refer to Note 4 of the Financial Statements for further details.

NSW Department of Community Services Annual Report 2008/09 127 Section 7 Financial Statements

Additional financial details CONT.

Funds to non-government community organisations Please see the Addendum for details of funds granted to non-government organisations.

Use of consultants

1. Engagement greater than $30,000

Project title Consultant Cost ($) Evaluation of Interagency Guidelines ARDT Consultants 47,375 Training Parents as Teachers Access Macquarie LTD 368,090 OOHC Evaluation Ernst & Young 246,463 OOHC Review The Boston Consulting Group 902,000 6 & 12 Monthly Report on Brighter Futures Evaluation University of NSW 493,138 Head Office Restructure Ernst & Young 49,000 Evaluation of Homeless Persons Information Centre – Stage 2 URBIS JHD PTY LTD 43,369 Council of Australian Governments BOOZ & Company PTY LTD 30,000 HVS Evaluation Miller Group 31,240 Triple P Evaluation Nexus Management Consulting 134,273 Review Community Division Governance Nexus Management Consulting 30,000 Review of Children’s Services Legislation RPR Consulting 131,213 Total 2,506,161

2. Engagement less than $30,000 Consultancy engagements less than $30,000 – total 32 188,542 Total 2,694,703

128 NSW Department of Community Services Annual Report 2008/09 Section 7 Financial Statements

8. Appendices

Appendices CONTENTS Appendix 1 Legislation and legal changes 131 Principal acts administered as at 30 June 2009 131 Amendments to legislation 131 Amendments to regulations 131 Transfer of acts 132 Significant judicial decisions 132

Appendix 2 Consultation 133 Significant committees of the Department and names of committee members 133 Ministerial advisory committees 141 Members of significant interdepartmental committees and statutory bodies 142

Appendix 3 Executive reports 147 Number of executive positions as at 30 June 2009 147 Number of female executives as at 30 June 2009 147 Executive remuneration – SES Level 5 and above as at 30 June 2009 147 Performance reports for SES officers Level 5 and above 148

Appendix 4 Policies and plans 155 Equal Employment Opportunity 155 NSW Government Commitment to Women 157 Ethnic Affairs Priorities Statement 157 Disability Action Plan 158 Code of Conduct and Ethics 160 Privacy and Personal Information 160

Appendix 5 Overseas visits 160

Appendix 6 Waste Reduction and Purchasing Policy Statement 161

Appendix 7 Energy Management Policy Statement 161

Appendix 8 Publications 162

Appendix 9 Freedom of information 165

Working together Appendix 1. Legislation and legal changes

Principal acts administered as at 30 June 2009 • Adoption Act 2000 • Child Protection (International Measures) Act 2006 • Children and Young Persons (Care and Protection) Act 1998 • Children (Care and Protection) Act 1987 • Community Services (Complaints, Reviews and Monitoring) Act 1993 (jointly with the Department of Ageing, Disability and Home Care) • Community Welfare Act 1987 (jointly with the Department of Ageing, Disability and Home Care).

Amendments to legislation

Adoption Act 2000 The Adoption Amendment Act 2008 commenced on 19 December 2008. It amended the Adoption Act 2000 to simplify the adoption process and allow increased access to adoption information.

Children and Young Persons (Care and Protection) Act 1998 • Children and Young Persons (Care and Protection) Amendment (Body Piercing and Tattooing) Act 2008 commenced on 3 December 2008. It amended the Children and Young Persons (Care and Protection) Act 1998 to prohibit intimate body piercing, require consent for all other body piercing for people under 16 years and change the definition of tattooing. • Statute Law (Miscellaneous Provisions) Act 2008 (No.2) commenced on 10 December 2008. It included minor amendments to the Children and Young Persons (Care and Protection) Act 1998 in relation to children’s services and the Children’s Court. • Children and Young Persons (Care and Protection) Amendment (Children’s Employment) Act 2009 commenced on 24 April 2009. It extended the child employment protections under the Children and Young Persons (Care and Protection) Act 1998 to children between 15 and 16 years and increased the maximum penalty for breaches of the employment provisions to 100 penalty units. • Children and Young Persons (Care and Protection) Amendment Act 2009 commenced on 19 May 2009. It amended the Children and Young Persons (Care and Protection) Act 1998 with respect to out-of-home care designated agencies, information to the Children’s Guardian and Director-General, and other amendments. • Statute Law (Miscellaneous Provisions) Act 2008 commenced on 1 July 2008. It included a miscellaneous amendment to the Children and Young Persons (Care and Protection) Act 1998. • Children Legislation Amendment (Wood Inquiry Recommendations) Act 2009 was assented to on 7 April 2009. The Act implements the recommendations of the Special Commission of Inquiry into Child Protection Services in NSW where statutory amendment is required. Commencement will be staged. Amendments relating to the Children’s Court began on 1 June 2009. Amendments to the Community Services (Complaints, Reviews and Monitoring) Act 1993, about the Ombudsman’s ‘reviewable death’ and reporting functions, commenced on 1 July 2009. All other provisions are expected to start by January 2010. The Act amended the Children and Young Persons (Care and Protection) Act 1998, Community Services (Complaints, Reviews and Monitoring) Act 1993, Commission for Children and Young People Act 1998 and the Children’s Court Act 1987.

Human Tissue Act 1983 • Human Tissue (Children in Care of State) Act 2008 commenced on 13 February 2009. It amended the Human Tissue Act 1983 to allow for the donation of tissue from a child or young person who died while in the care of the State. Amendments to regulations

Adoption Regulation 2000 Adoption Amendment Regulation 2009 commenced on 29 May 2009 and sets out the eligibility criteria for prospective adoption parents.

Children and Young Persons (Care and Protection) Regulation 2000 Children and Young Persons (Care and Protection) Amendment (Out-of-Home Care) Regulation 2008 amended the Children and Young Persons (Care and Protection) Regulation 2000 with respect to the oversight role of the Children’s Guardian in relation to designated agencies. Commencement was staged. Amendment of the Children and Young Persons (Care and Protection) Regulation 2000 by Schedule 1[17] clause 38C commenced on 31 October 2008. All other clauses began on 5 January 2009.

NSW Department of Community Services Annual Report 2008/09 131 Section 8 Appendices

Transfer of acts

Allocation of the Administration of Acts 2009 Allocation of the Administration of Acts 2009 (No. 1 General Allocation) transferred the administration of the Child Welfare (Commonwealth Agreement Ratification) Act 1941 and Child Welfare (Commonwealth Agreement Ratification) Act 1962 to the Minister for Juvenile Justice on 14 April 2009.

Youth Advisory Council Act 1989 Youth Advisory Council Act 1989 transferred on 1 January 2009 from DoCS to the Commission for Children and Young People to administer: • issues of concern to young people (aged 12–25) in NSW • government policies relating to young people • youth-related programs.

Significant judicial decisions

KF v Parramatta Children’s Court & 3 Ors [2008] NSWSC 1131 A Supreme Court decision (Hidden J) concerning an application for prerogative declaratory relief over the Children’s Court’s refusal to allow the mother to supply material to an expert for a report, in which the court questioned the power of the Children’s Court to issue practice directions.

Re George and Luke (No 2) [2008] NSWSC 1387 A Supreme Court decision (Palmer J) about whether exceptional circumstances existed to invoke the court’s intervention in its parens patriae jurisdiction and holding that the Supreme Court could make orders where there was no basis to commence care proceedings even where final care orders had been made.

Re Sophie [2008] NSWSC 1239 A Supreme Court decision (Brereton J) concerning whether, prima facie, the court’s parens patriae jurisdiction could be invoked extraterritorially to require a child under the Minister’s parental responsibility to be returned to Australia from Japan. The mother and child had left Australia to visit extended family in Japan but had not returned. The Court also had to consider if it could also require the return of the father who left Australia for China, in contravention of restraining orders, but was unaware of the orders at the time of his departure.

Re Sophie [2008] NSWCA 250 A Court of Appeal decision (Giles, Handley and Sackville JJA) as to the standard of proof to be applied concerning allegations of sexual abuse of a child.

Re Thomas [2009] NSWSC 217 A Supreme Court decision (Brereton J) about the exercise of the court’s parens patriae jurisdiction and the scope of the court’s powers in relation to the confinement of a 15-year-old child with extensive history of self-harming, and violent and antisocial behaviour. In considering the issue, the court also looked at the relevance of the child’s human rights under the United Nations Convention on the Rights of the Child (UNCROC).

LK and DoCS (High Court of Australia) – 11 March 2009 A mother left Israel with her four children, with the father’s consent to leave. The mother and father agreed she would not return to Israel unless the father agreed to reconcile with the mother and live together with the children as a family. The mother had return tickets to Israel, however, the parents did not reconcile and she did not return to Israel with the children.

Proceedings were commenced in the Family Court of Australia for her to return. The Commonwealth was successful at first instance and before the Full Court when the mother appealed. The mother was granted leave to appeal to the High Court and was successful in the High Court in having the orders of the Family Court dismissed.

The High Court handed down a unanimous decision. It decided it would be necessary to look at all the circumstances of the case and undertake a broad factual enquiry to determine whether or not the children were habitually resident in Israel at the time they were allegedly unlawfully retained in Australia. The High Court held that in this case, the parents had a shared intention that the children should live in Australia, unless the parents reconciled, and on this basis the children were not habitually resident in Israel at the relevant time.

132 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

Appendix 2. Consultation

Significant committees of the Department and names of committee members

DoCS Executive The Executive meets monthly and is DoCS principal decision-making forum, providing collegiate leadership under the authority of the Director-General.

Director-General Jennifer Mason

Deputy Director-General, Operations Annette Gallard

Deputy Director-General, Corporate Services Jo Grisard

Deputy Director-General, Strategy, Communication and Governance Donna Rygate1

A/ Deputy Director-General, Service System Development Linda Mallett

Executive Director, Communities Sonja Stewart

Executive Director, Corporate Human Resources Leon Newbery

Executive Director, Service Funding Strategy Toni Milne2

Executive Director, Economics, Statistics and Research Marilyn Chilvers

Executive Director, Children’s Services John Tansey

Executive Director, Operations Statewide Services Helen Freeland

A/Executive Director, Operations Development Anne-Maree Sabellico

Executive Director, Major Change Christine Howlett3

A/Executive Director, Child and Family Welfare Eija Roti4

A/Executive Director, Helpline Jody Grima

Chief Financial Officer, Finance and Administration Services Stephen Matthews5

Chief Information Officer, Information and Communication Technology Kerry Holling

A/Regional Director, Metro Central Lisa Charet

Regional Director, Metro South West Janet Vickers

Regional Director, Metro West Margaret Oldfield

A/Regional Director, Hunter and Central Coast Liane Flynn

Regional Director, Southern Jill Herberte

Regional Director, Western Glynis Ingram

A/Regional Director, Northern Morag MacSween6

1. To 19 June 2009. Christine Howlett acted in position from June 2009. 2. To December 2008. 3. To June 2009. Helen Rogers acted in position from June 2009. 4. To May 2009. 5. Lance Favelle held the position until February 2009. 6. From September 2008.

NSW Department of Community Services Annual Report 2008/09 133 Section 8 Appendices

DIRECTOR-GENERAL/DEPUTY DIRECTOR-GENERAL FORUM The Director-General meets fortnightly with the deputy directors-general, divisional directors and executive directors. This meeting deals with new issues of operational or policy significance, as well as urgent and/or general executive issues, enabling the monthly Executive meetings to focus on more strategic and whole-of-organisation matters.

Director-General Jennifer Mason

Deputy Director-General, Operations Annette Gallard

Deputy Director-General, Corporate Services Jo Grisard

A/Deputy Director-General, Service System Development Linda Mallett

Executive Director, Communities Sonja Stewart

Deputy Director-General, Strategy, Communication and Governance Donna Rygate

AUDIT COMMITTEE

Date commenced Committee members Meetings attended on committee Alexander Smith (Independent Chair) 21 January 2009 2 Deborah Page (Independent member) 8 November 2000 5 Susan Lenehan (Independent member) 10 December 2002 5 Jennifer Mason (Director-General) 15 April 2008 5 Annette Gallard (Deputy Director-General, Operations) 21 October 2008 4 Donna Rygate (Deputy Director-General, Strategy, 27 October 2005 to 4 Communication and Governance) 23 May 2009 Jo Grisard (Deputy Director-General, Corporate Services) 21 August 2007 5 Linda Mallett (A/Deputy Director-General, 15 April 2008 4 Service Systems Development) Christine Howlett (Acting Executive Director, 25 May 2009 1 Accountability and Review)

ABORIGINAL REFERENCE GROUP

Hunter Region (Chair) Robyn Bird-Hedges Southern Region (Deputy Chair) Cameron Smith Helpline Stephanie Brasier Metro Central Region Casey Yarnold Pam Kelly Metro South West Region Doreen Kelly Metro West Region Kelly Ramsden Northern Region Kaylene Kennedy Western Region Betty Cragg Vivian Hall Central Coast Lynette Lawrie Mid North Coast Lillian Greenup

134 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

CHILD PROTECTION ADVISORY GROUP

Minister for Community Services (Chair) Hon. Linda Burney MP Department of Premier and Cabinet Vicki D’Adam University of Sydney A/Prof. Judy Cashmore Association of Children’s Welfare Agencies Andrew McCallum Aboriginal Child, Family and Community Care Secretariat Bill Pritchard CREATE Foundation Danielle Domanski Foster Parents Support Network Sue O’Connor Macquarie University Prof. Jacqueline Goodnow Youth Action and Policy Association Ray Reodica Australian Services Union NSW/ACT Branch Sally McManus Public Service Association of NSW Steve Turner

CHILD PROTECTION MAJOR PROJECT COMMITTEE

Director-General (Chair) Jennifer Mason A/Deputy Director-General, Service System Development Linda Mallett Deputy Director-General, Operations Annette Gallard Deputy Director-General, Corporate Services Jo Grisard Deputy Director-General, Strategy, Communication and Governance Donna Rygate A/Executive Director, Child and Family Welfare Eija Roti Executive Director, Economics, Statistics and Research Marilyn Chilvers Executive Director, Operations Statewide Services Helen Freeland A/Executive Director, Operations Development Anne-Maree Sabellico Director, Business Improvement and Service Capacity Elizabeth Knight Chief Information Officer, Information and Communication Technology Kerry Holling Executive Director, Major Change Christine Howlett Regional Director, Metro West Margaret Oldfield A/Regional Director, Hunter and Central Coast Liane Flynn Director, Legal Services Roderick Best A/Director, Aboriginal Services Simon Jordan

CHILD PROTECTION SYSTEM COMMITTEE

Director-General Jennifer Mason Deputy Director-General, Operations Annette Gallard A/Deputy Director-General, Service System Development Linda Mallett Deputy Director-General, Strategy, Communication and Governance Donna Rygate Deputy Director-General, Corporate Services Jo Grisard A/Executive Director, Helpline Jody Grima Director, Business Improvement and Service Capacity Elizabeth Knight Chief Information Officer, Information and Communication Technology Kerry Holling Director, Information Management Julie Young NSW Businesslink John Kobal

NSW Department of Community Services Annual Report 2008/09 135 Section 8 Appendices

COMMUNITY AND CARERS ADVISORY GROUP

Director-General, Department of Community Services (Chair) Jennifer Mason Department of Premier and Cabinet Anne Campbell AbSec Michelle Stewart Women’s Refuge Movement Catherine Gander NSW Family Services Sue Richards Homelessness NSW Digby Hughes CREATE Foundation Naomi Konza Foster Parents Support Network Sue O’Connor Youth Accommodation Association Michael Coffey Karitane Rita Fenech Rosie’s Place Catherine Want New South Wales Link-Up Glendra Stubbs Youth representative Heath Ducker

COMMUNITY SERVICES GRANTS PROGRAM ROUNDTABLE7

DoCS (Chair) Toni Milne Maria Visotina Phillip Borg Geoff Patton Aqua Robins Boon-Chye Lee Judy Giese Marilyn Chilvers Jill Herberte Council of Social Service of NSW Alison Peters Dev Mukherjee Youth Action and Policy Association Reynato Reodica Western Sydney Community Forum Mary Waterford Local Government and Shires Association Noel Baum NSW Family Services Inc Sue Richards Local Community Services Association Brian Smith Sandra Handley

7. The CSPG Roundtable was dissolved in May 2009.

136 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

EARLY INTERVENTION STEERING COMMITTEE

A/Deputy Director-General, Service System Development (Chair) Linda Mallet Director-General Jennifer Mason Deputy Director-General, Operations Annette Gallard Deputy Director-General, Corporate Services Jo Grisard A/Executive Director, Operations Development Anne-Maree Sabellico Executive Director, Economics, Statistics and Research Marilyn Chilvers Director, Business Improvement and Service Capacity Elizabeth Knight Regional Director, Metro South West Janet Vickers Director, Media and Communication Wendy Seckold Director, Learning and Development Sean O’Toole Director, Performance-Based Contracting Judy Giese Director, Prevention and Early Intervention Clare Rogers A/Director Aboriginal Services Branch Simon Jordan Chief Information Officer Kerry Holling

ETHNIC AFFAIRS ADVISORY GROUP

DoCS Head Office Paul Mortimer Fatma Mohamed Association of Childrens Welfare Agencies Lo-Shu Wen Australian Centre for Languages Mark Lack Bathurst Neighbourhood Centre Monique Van Toor Community Relations Commission for a Multicultural NSW Gosia Dybka Council of Social Service of NSW Dev Mukherjee DoCS Multicultural Staff Reference Group Kathy Tzanis DoCS Advisory Committee – Metro Central Oriana Blanco DoCS Advisory Committee – Metro South West Ricci Bartels DoCS Advisory Committee – Metro West Dana Rosinski Ethnic Child Care Family and Community Services Co-op Vivi Germanos-Koutsounadis Ethnic Communities Council of NSW Meta Vurel Ethnic Minorities Action Group Cheryl Webster Fairfield Community Resource Centre Elaine Hirst IIIawarra Ethnic Communities Council Terrie Leoleos Immigrant Women’s Speakout Jane Brock Migrant Resource Centre Forum Karin Vasquez NESB Women’s Housing Scheme Mira Mitrovic Northern Settlement Services Alex Burns STARTTS Jasmina Bajraktarevic Refugee Support Network Marisa Salem Settlement Services Coalition Cristina Fica Women’s Refuge Resource Centre Liliana Reynaud Youth Accommodation Association Michael Coffey Youth Action and Policy Association Leah Webber

NSW Department of Community Services Annual Report 2008/09 137 Section 8 Appendices

FINANCE COMMITTEE

Director-General (Chair) Jennifer Mason Deputy Director-General, Operations Annette Gallard Deputy Director-General, Corporate Services Jo Grisard A/Deputy Director-General, Service System Development Linda Mallett A/Executive Director, Operations Development Anne-Maree Sabellico Regional Director, Metro Central Lisa Charet Deputy Director-General, Strategy, Communication and Governance Donna Rygate Executive Director, Major Change Christine Howlett Executive Director, Communities Sonja Stewart Chief Financial Officer Steve Matthews Director, Financial Strategy and Systems Carol Limbo

INDUSTRY REFERENCE GROUP – CHILDREN’S SERVICE’S REGULATION REVIEW

DoCS Sonja Stewart John Tansey Early Childhood Australia Jan Langtry Community Child Care Co-Operative Bernadette Dunn Community Connections Solutions Australia Jane Hamilton Child Care NSW Ian Weston Lyn Connolly Network of Community Activities Robyn Monro Miller Secretariat of National Aboriginal and Islander Child Care (SNAICC) Roslynne Webb Family Day Care Association Cheryl Doyle Sue Sheiles Family Day Care Carers’ Association of NSW Bronwyn Guy Mobile Children’s Services Association Tim Keegan Association of Independent Schools Robyn Yates Catholic Education Commission Rosalie Nott NSW Department of Education and Training Robyn Bale Local Government and Shires Association Noel Baum ABC Developmental Learning Centres Matthew Horton Jayne Kinley KU Children’s Services Christine Legg Uniting Care Children’s Services Natalie Grenfell SDN Children’s Services Rebecca Watson Campbelltown City Council Justine Uluibau Ethnic Child Care Family and Community Services Co-op Vivi Germanos-Koutsounadis Unions NSW Verena Heron

138 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

INFORMATION MANAGEMENT AND TECHNOLOGY STEERING COMMITTEE

Director-General Jennifer Mason Deputy Director-General, Operations Annette Gallard A/Deputy Director-General, Service System Development Linda Mallett Deputy Director-General, Strategy, Communication and Governance Donna Rygate Deputy Director-General, Corporate Services Jo Grisard Executive Director, Operations Statewide Services Helen Freeland Director, Business Improvement and Service Capacity Elizabeth Knight Chief Information Officer Kerry Holling NSW Businesslink John Kobal Director, Information Management Julie Young

MULTICULTURAL STAFF REFERENCE GROUP

Head Office Ximena Tapia Helpline Cleopatra Raffoul Kara Rae-Minshall Metro Central Mariam Maatooq Mary Spilitopoulos Metro West Jose Vasquez Zeljka Music Mary Labbad Metro South West Kathy Tzanis Northern Deanna Fuller William Van Den Bosch Peter Schmidt Western Gargi Ganguly Isabel Abbass Southern Jasna Putica Vasil Sribinovski Hunter Claudia Medina Christopher Downie

OUT-OF-HOME CARE MAJOR PROJECT COMMITTEE

Director-General (Chair) Jennifer Mason Deputy Director-General, Operations Annette Gallard A/Deputy Director-General, Service System Development Linda Mallett Deputy Director-General, Strategy, Communication and Governance Donna Rygate Deputy Director-General, Corporate Services Jo Grisard Executive Director, Economics, Statistics and Research Marilyn Chilvers A/Executive Director, Operations Development Anne-Maree Sabellico A/Executive Director, Child and Family Welfare Eija Roti Regional Director, Metro West Margaret Oldfield A/Director, Aboriginal Services Simon Jordan Executive Director, Major Change Christine Howlett

NSW Department of Community Services Annual Report 2008/09 139 Section 8 Appendices

PSYCHOLOGY EXPERT REFERENCE GROUP

Deputy Director-General, Operations Annette Gallard Executive Director, Economics, Statistics and Research Marilyn Chilvers A/Executive Director, Operations Development Anne-Maree Sabellico Director, Corporate Human Resources Leon Newbery Manager, Special Project (Psychology) Suzanne Pope Executive Director, Operations Statewide Services Helen Freeland Director, Clinical Psychology Programs, Wollongong University Associate Prof. Brin Grenyer Director, Allied Health and Clinical Research MH-Kids, NSW Health Dr Sandra Heriot Senior Lecturer, Director of Clinical Training, University of Sydney Dr Caroline Hunt Director, Institute of Psychiatry, NSW Health Dr Roslyn Montague

SERVICE SYSTEM ADVISORY GROUP

Director-General (Chair) Jennifer Mason Department of Premier and Cabinet Anne Campbell Barnardos Louise Voigt Benevolent Society Maree Walk Uniting Care Burnside Jane Woodruff Life Without Barriers Learne Durrington Marist Youth Cate Sydes Catholic Care Bernard Boerma Anglicare Jacqui Palmer Hunter Aboriginal Children’s Services Steve Larkins Canterbury Bankstown Migrant Resource Centre Violet Roumeliotis Local Community Services Association Brian Smith Early Childhood Australia Nan Grieg St Vincent De Paul John Picot Sutherland Shire Family Support Kathy Jones Community First Step Elaine Hirst Elisabeth Orr Karitane Robert Mills Southern Youth and Family Services Narelle Clay KARI Paul Ralph Consortium of Neighbourhood Centres Gretchen Young Riverwood Community Centre Pauline Gallagher National Disabilities Services Emily Caska

140 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

RESEARCH ADVISORY COUNCIL

Director-General (Chair) Jennifer Mason A/Deputy Director-General, Service System Development Linda Mallett Southern Cross University Prof. Judy Atkinson University of Sydney Prof. David Bennett Prof. Gwynnyth Llewellyn A/Prof. Judy Cashmore Macquarie University Prof. Jennifer Bowes Prof. Jacqueline Goodnow University of New South Wales Prof. Ilan Katz University of Western Sydney Prof. Sheila Shaver University of Newcastle Prof. Graham Vimpani

Ministerial advisory committees

COMMUNITY AND DISABILITY SERVICES MINISTERIAL COUNCIL (CDSMC) The CDSMC is a forum for regular consultation between commonwealth, state and territory ministers with family, youth, community and disability services and welfare responsibilities and the New Zealand Government.

NSW representatives Minister for Community Services Hon. Linda Burney MP Minister for Ageing, Disability and Home Care Hon. Paul Lynch MP

COMMUNITY AND DISABILITY SERVICES MINISTERIAL ADVISORY COUNCIL (CDSMAC) CDSMAC supports the Ministerial Council by implementing its decisions and providing strategic advice.

DoCS representatives Director-General Jennifer Mason Deputy Director-General, Operations Annette Gallard

COMMUNITY AND DISABILITY SERVICES MINISTERIAL ADVISORY COUNCIL NATIONAL FRAMEWORK IMPLEMENTATION WORKING GROUP

A/Deputy Director-General, Service System Development Linda Mallett A/Executive Director, Child and Family Welfare Eija Roti Manager, Child Protection Policy Louise Boulter

COMMUNITY AND DISABILITY SERVICES MINISTERIAL ADVISORY COUNCIL WORKING PARTY ON HARMONISATION

Director, Adoption and Permanent Care Services Mary Griffin

HOUSING MINISTERS’ CONFERENCE (HMC) (JOINT SESSIONS INVOLVING HMC AND SAAP MINISTERS)

Minister for Housing Hon. David Borger MP Minister for Community Services Hon. Linda Burney MP

NSW Department of Community Services Annual Report 2008/09 141 Section 8 Appendices

MINISTERIAL COUNCIL ON EDUCATION, EMPLOYMENT, TRAINING AND YOUTH AFFAIRS (MCEETYA) EARLY CHILDHOOD MINISTERS’ SATELLITE MEETING

Executive Director, Communities Sonja Stewart

YOUTH TASKFORCE OF THE MINISTERIAL COUNCIL ON EDUCATION, EMPLOYMENT, TRAINING AND YOUTH AFFAIRS

A/Director, Strategy and Planning Janet Schorer

Members of significant interdepartmental committees and statutory bodies

ABORIGINAL CHILD SEXUAL ASSAULT SENIOR OFFICERS GROUP

Director, Operations Allana Christie

ABORIGINAL MATERNAL AND INFANT HEALTH STRATEGY STEERING COMMITTEE

Executive Director, Communities Sonja Stewart A/Deputy Director-General, Service System Development Linda Mallett Director, Prevention and Early Intervention Clare Rogers A/Executive Director, Operations Development Anne-Maree Sabellico

ALCOHOL EDUCATION AND REHABILITATION FOUNDATION (AERF) NSW POLICY PARTNERSHIP STEERING COMMITTEE

Director, Drug and Alcohol Expertise Tahn O’Brien

ANAPHYLAXIS WORKING PARTY (NSW HEALTH)

Policy Officer, Children’s Services Caroll Philips

AREA ASSISTANCE SCHEME REGIONAL ADVISORY COMMITTEE

Manager, Community Program Support Deidre Young

BUSHFIRE COORDINATING COMMITTEE

Executive Director, Operations Statewide Services Helen Freeland

CHILD DEATH REVIEW COMMITTEE

Executive Director, Operations Statewide Services Helen Freeland

CHIEF EXECUTIVE OFFICERS COUNTER-TERRORISM COORDINATION GROUP

Director-General Jennifer Mason Executive Director, Operations Statewide Services Helen Freeland

CHIEF EXECUTIVE COMMITTEE

Director-General Jennifer Mason

CHILD PROTECTION SENIOR OFFICERS GROUP (HUMAN SERVICES AND JUSTICE AGENCIES)

A/Executive Director, Child and Family Welfare Eija Roti Executive Director, Operations Statewide Services Helen Freeland Manager, Child Protection Louise Boulter

142 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

CHILDREN’S COURT ADVISORY COMMITTEE

Director, Legal Services Roderick Best

COUNCIL OF AUSTRALIAN GOVERNMENTS EARLY CHILDHOOD SUB-GROUPS

Executive Director, Communities Sonja Stewart Executive Director, Children’s Services John Tansey

DOCS/NSW HEALTH JOINT COMMITTEE ON METHADONE-RELATED CHILD DEATHS

A/Assistant Director, Child Deaths and Critical Reports Sandy Abrams

DOCS/NSW HEALTH DIRECTOR-GENERAL MEETING

Director-General Jennifer Mason Deputy Director-General, Operations Annette Gallard A/Deputy Director-General, Service System Development Linda Mallett

DOCS/NSW HEALTH SENIOR OFFICER GROUP

Deputy Director-General, Operations Annette Gallard A/Executive Director, Operations Development Anne-Maree Sabellico A/Executive Director, Child and Family Welfare Eija Roti Director, Drug and Alcohol Expertise Tahn O’Brien A/Director, Operations Practice Jane Sheldon

DROUGHT WELFARE COORDINATION COMMITTEE

Director, State Disaster Recovery Centre Wendy Graham

FAMILIES AND FRIENDS OF MISSING PERSONS UNIT INTERAGENCY FORUM

Senior Project Officer, Operations Practice Lewis Murphy

FAMILIES NSW SENIOR OFFICERS GROUP

Executive Director, Communities (Chair) Sonja Stewart A/Director, Community Strategy and Planning Janet Schorer

GOVERNMENT CHIEF INFORMATION OFFICER EXECUTIVE COUNCIL

Chief Information Officer, Information and Communication Technology Kerry Holling

GOVERNMENT CHIEF INFORMATION OFFICERS COLLABORATIVE GOVERNMENT SERVICES PROGRAM8

Chief Information Officer, Information and Communication Technology Kerry Holling

HOMELESSNESS WORKING GROUP9

A/Director, Policy Development and Service Planning Phillip Borg

8. Previously known as Government Chief Information Officers Channels and Access Senior Officers Group. 9. Previously known as Supported Accommodation Assistance Program Coordination and Development Committee.

NSW Department of Community Services Annual Report 2008/09 143 Section 8 Appendices

HOUSING AND HOMELESSNESS INFORMATION MANAGEMENT GROUP10

A/Director, Policy Development and Service Planning Phillip Borg Manager, Policy Development Anthony Shannon Principal Economist Ben Smith

HOUSING AND HUMAN SERVICES ACCORD SENIOR OFFICERS GROUP (HOUSING NSW)

A/Executive Director, Child and Family Welfare Eija Roti A/Director, Policy Development and Service Planning Phillip Borg

HUMAN SERVICES SENIOR OFFICER GROUP, WESTERN SYDNEY

Regional Director, Metro West (Chair) Margaret Oldfield

JUSTICE AND HUMAN SERVICES CHIEF EXECUTIVE OFFICERS FORUM

Director-General Jennifer Mason

JUSTICE AND HUMAN SERVICES SENIOR OFFICERS GROUP

Executive Director, Communities Sonja Stewart A/Executive Director, Child and Family Welfare Eija Roti

JUSTICE SECTOR INFORMATION EXCHANGE COORDINATION COMMITTEE

Director, Business Improvement and Service Capacity Elizabeth Knight

INTERAGENCY STANDING COMMITTEE FOR DISABILITY

Director, Policy Development and Service Planning Simone Walker

INEBRIATES TASKFORCE

Manager, Policy Development Anthony Shannon

INTOXICATED PERSONS TASKFORCE

Manager, Policy Development Anthony Shannon

JOINT INVESTIGATION RESPONSE TEAMS CHIEF EXECUTIVE OFFICER’S GROUP (WITH NSW POLICE AND NSW HEALTH)

Director-General Jennifer Mason

Deputy Director-General, Operations Annette Gallard

Executive Director, Operations Statewide Services Helen Freeland

Director, JIRT Myra Craig

Regional Director, Northern Susan Priivald

10. Previously known as Supported Accommodation Assistance Program Information Sub-Committee.

144 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

JOINT INVESTIGATION RESPONSE TEAM STATEWIDE MANAGEMENT GROUP

Deputy Director-General, Operations (Chair) Annette Gallard A/Executive Director, Operations Statewide Services Helen Freeland Director, Operations Allana Christie Regional Director, Northern Susan Priivald A/Manager, JIRT Coordination Unit Patricia Aliferis

KEEP THEM SAFE SENIOR OFFICERS GROUP

Executive Director, Major Change Christine Howlett

MENTAL HEALTH SENIOR OFFICERS GROUP

A/Executive Director, Child and Family Welfare Eija Roti A/Director, Operations Practice Jane Sheldon A/Executive Director, Operations Development Anne-Maree Sabellico

NATIONAL COMMUNITY SERVICES INFORMATION MANAGEMENT GROUP

Director, Business Improvement and Service Capacity Elizabeth Knight11 Director, Information Management Julie Young

NETWORK OF GOVERNMENT AGENCIES INTERAGENCY FORUM

A/Manager, Intergovernmental Relations Hooma Mishra

NSW BUSINESSLINK BOARD

Director-General Jennifer Mason

NSW COMMITTEE ON ADOPTION AND PERMANENT CARE, INC

Director, Adoption and Permanent Care Services Mary Griffin

NSW EXECUTIVE OF AUSTRALIA AND NEW ZEALAND EDUCATION LAW ASSOCIATION

Director, Legal Services Roderick Best

NSW GOVERNMENT IMMIGRATION AND SETTLEMENT PLANNING COMMITTEE

A/Manager, Multicultural Services Paul Mortimer

NSW LAW SOCIETY FAMILY ISSUES COMMITTEE

Director, Legal Services Roderick Best

NSW LAW SOCIETY SPECIALIST ACCREDITATION COMMITTEE ON CHILD LAW

Director, Legal Services Roderick Best

NSW PUBLIC SECTOR WORKFORCE PLANNING ADVISORY GROUP

Director, Workforce Planning Lynette O’Connor

11. To December 2008.

NSW Department of Community Services Annual Report 2008/09 145 Section 8 Appendices

NSW SENIOR OFFICERS COMMITTEE ON DRUGS AND ALCOHOL

Director, Drug and Alcohol Expertise Tahn O’Brien A/Executive Director, Child and Family Welfare Eija Roti Manager, Drug Budget Projects Aqua Robins

NSW SENIOR OFFICERS COMMITTEE ON DIVERSION

Director, Drug and Alcohol Expertise Tahn O’Brien

NSW STATE EMERGENCY MANAGEMENT COMMITTEE

Director, State Disaster Recovery Centre Wendy Graham

NSW STRATEGIC HOMELESSNESS FRAMEWORK WORKING GROUP

A/Deputy Director-General, Service System Development Linda Mallett A/Director, Policy Development and Service Planning Phillip Borg Manager, Policy Development Anthony Shannon

PARTNERSHIP AGAINST HOMELESSNESS

A/Director, Policy Development and Service Planning Phillip Borg

PRESCHOOL INVESTMENT AND REFORM PLAN WORKING GROUP

A/Deputy Director-General, Service System Development Linda Mallett Executive Director, Children’s Services (Acting Chair) John Tansey Executive Director, Economics, Statistics and Research Marilyn Chilvers

REFUGEE SUPPORT NETWORK

Project Officer, Multicultural Services Fatma Mohamed

TWO WAYS TOGETHER COORDINATING COMMITTEE

A/Deputy Director-General, Service System Development Linda Mallett A/Director, Aboriginal Services Simon Jordan

WELFARE SERVICES FUNCTIONAL AREA SUB-COMMITTEE

Director, State Disaster Recovery Centre (Chair) Wendy Graham Operations Manager, State Disaster Recovery Centre Murray Nott

WORKING TOGETHER FOR NSW JOINT IMPLEMENTATION COMMITTEE (HUMAN SERVICES CHIEF EXECUTIVE OFFICERS AND FORUM FOR NON-GOVERNMENT AGENCIES)

Executive Director, Communities Sonja Stewart

YOUTH ADVISORY COUNCIL

Manager, Youth Strategy and Participation Edward Greenaway

YOUTH JUSTICE ADVISORY COUNCIL

Director, Strategy and Planning, Communities Paul Murphy

146 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

Appendix 3. Executive reports

Number of executive positions as at 30 June 2009

Level 2008/09 2007/08 2006/07 8 1 1 1 7 0 0 0 6 2 2 2 5 3* 3* 2 4 3 4 6 3 12 15 14 2 1 2 3 1 0 0 0

Total 22 27 28

* Temporary arrangement. The Level 4 Executive Director, Communities position is being kept vacant while the current occupant is performing additional duties in the temporary Level 5 Executive Director, Communities and Early Years position. Actual current substantive number is 22 positions.

Number of female executives as at 30 June 2009

2008/09 2007/08 2006/07 Executive positions 22 26 28 Women in executive positions 18 21 21

Percentage 82 81 75

Executive remuneration – SES Level 5 and above as at 30 June 2009

Total SES Name of occupant remuneration Period level package ($) Director-General Jennifer Mason 8 $366,251 Full year Deputy Director-General, Operations Annette Gallard 6 $320,600* Full year Deputy Director-General, Service System Development Linda Mallett (A) 6 $251,188** Full year Deputy Director-General, Service Capacity Jo Grisard 5 $259,850 Full year

Deputy Director-General, Strategy, Governance Donna Rygate12 5 $288,350* Part year and Communication

Executive Director, Communities Sonja Stewart 5 $278,850*** Full year

* Includes recruitment allowance. ** Higher duties allowance. *** Includes recruitment and higher duties allowance.

12. To 19 June 2009.

NSW Department of Community Services Annual Report 2008/09 147 Section 8 Appendices

Performance reports for SES officers Level 5 and above

NAME Jennifer Mason POSITION AND LEVEL Director-General, SES 8 TOTAL REMUNERATION PACKAGE $366,251 PERIOD IN POSITION Whole year

RESULTS IN 2008/09 • Developed DoCS contribution to the revised State Plan incorporating Keep Them Safe and Homelessness.

• Developed DoCS response to the Special Commission of Inquiry into Child Protection Services in NSW resulting in Keep Them Safe – A shared approach to child wellbeing.

• Secured funding to support initiatives under Keep Them Safe.

• Coordinated DoCS contribution to the National Affordable Housing Agreement, NSW Homelessness Strategic Framework, Homelessness Implementation Plan and Action Plan for the Supported Accommodation Assistance Program services over the next three years.

• Developed a Savings Implementation Plan to meet the 1.5% per annum of the 4% per annum wage increase over three years beginning from 2008/09.

• Completed the roll-out of permanency planning to all community services centres and developed a new model for supporting permanency planning for the long term within existing resources.

• Strengthened DoCS management of Joint Investigation Response Teams (JIRT) resulting in improved support and better services to child victims and their families.

• Reviewed key memoranda of understanding with Department of Education and Training and the Department of Ageing, Disability and Home Care.

• Implemented a major review of the Children’s Services Regulation 2004 as part of the Government’s commitment to strengthen and improve outcomes for children by chairing stakeholder reference groups.

• Finalised the roll-out of central licensing to all children’s services across the state in March 2009.

• Delivered improvements for the Integrated Domestic and Family Violence Services program and the roll-out of six additional Staying Home Leaving Violence projects.

• Oversighted development of Aboriginal Cultural Support (ACS), a systemic way of gathering cultural information for Aboriginal children and young people entering and exiting out-of-home care, to support better decision-making in relation to care plans and matters before the Children’s Court and improve the maintenance of Aboriginal identity.

• Initiated the Key Information Directory System Core Design Upgrade project, a three-year initiative to improve the efficiency of the core DoCS client management system, so that frontline staff can spend more time with children and families.

• Oversighted development of the DoCS Multicultural strategic commitment 2008–2013, launched during the year, supporting the DoCS EAPS Plan and laying the foundation for achieving a culturally-capable organisation.

148 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

NAME Annette Gallard POSITION AND LEVEL Deputy Director-General, SES 6 TOTAL REMUNERATION PACKAGE $320,600 (includes retention allowance) PERIOD IN POSITION Whole year

RESULTS IN 2008/09 • Streamlined foster carer recruitment processes to reduce average processing time.

• Increased the number of foster carers recruited.

• Completed the roll-out of permanency planning to all community services centres and developed a new model for supporting permanency planning in the long term within existing resources.

• Completed the implementation of the Partnerships and Planning Review.

• Piloted the Pre-Natal Reporting Policy.

• Implemented reforms to psychologist supervision and recruited to new psychologist positions.

• Developed new practice guidelines for psychologists.

• Supported the OOHC roll-out of new funding and transitioned case management of appropriate children and young people to non-government organisations.

• Created new child and family regional units to assist with transferring children in OOHC to non-government services.

• Developed and implemented changes to Practice Solutions sessions for caseworkers to better target learning approaches to reforms being rolled out.

• Strengthened DoCS management of JIRTS resulting in improved support and better services to child victims and their families.

• Introduced a new unit to screen all JIRT referrals with NSW Health and Police.

• Streamlined data collection and reporting in collaboration with NSW Health and Police.

• Reviewed the Memorandum of Understanding with Department of Education and Training.

• Revised the Memorandum of Understanding with Department of Ageing, Disability and Home Care.

• Represented NSW at the Community and Disability Services Ministerial Advisory Committee.

• Completed a project to increase tools and supports for out-of-home care adoptions.

• Supported the roll-out of Safe Families initiatives in far-western NSW so that DoCS targets are met and represented DoCS at the whole-of-government Steering Committee.

• Expanded the roll-out of eReporting to the DoCS Helpline.

• Completed tools and training for the commencement of quality reviews at CSCs.

• Integrated out-of-home care quality improvement plan into the Professional Development and Quality Assurance program.

NSW Department of Community Services Annual Report 2008/09 149 Section 8 Appendices

NAME Jo Grisard POSITION AND LEVEL Deputy Director-General, SES 5 TOTAL REMUNERATION PACKAGE $259,850 PERIOD IN POSITION Whole year

RESULTS IN 2008/09 Finance • Liaised with Treasury on budget issues and, in particular, on funding under the mini-budget and the Keep Them Safe initiatives.

• Introduced improvements to financial reporting and control, including the establishment of a Finance Committee.

• Developed a Savings Implementation Plan to meet the 1.5% per annum of the 4% per annum wage increase over three years beginning from from 2008/09.

• Set up an Expense Savings Working Group to identify cost-saving measures, reduce waste and improve efficiencies.

• Prepared DoCS 2009/10 NSW Budget papers and developed the internal budget strategy.

Legal services • Managed significant work concerning the Special Commission of Inquiry into Child Protection Services: -- providing advice, submissions and evidence -- producing draft legislation -- advising as to the terms of the legislation and working towards its implementation.

• Handled an increase in the number of new care matters from 4,993 in 2007, 5,209 in 2008 to 5,671 in 2009. Similarly work in the Family and Federal Magistrates courts increased from 216 in 2007 to 328 in 2008.

Multicultural services • Launched the DoCS Multicultural strategic Commitment 2008–2013 during the year, supporting the DoCS Ethnic Affairs Priorities Statement (EAPS) Plan and laying the foundation for achieving a culturally-capable organisation.

• Delivered training on culturally-reflective practice to over 700 staff in DoCS community services centres and the Helpline. Training on cultural maintenance for children in care was provided to 150 DoCS caseworkers, foster carers and NGO caseworkers.

• Completed the Multicultural Caseworker Program with nearly all of the 61 positions now recruited. These positions target 22 specific cultural and language groups.

Aboriginal services • Developed the Intensive Family Based Services Action Plan (end October 2009), which includes 23 actions based on recommendations from the IFBS Evaluation Report (March 2008), as part of the Child Protection Major Project.

• Developed and distributed Practice resource – working with Aboriginal people and communities, to all DoCS staff and NGOs statewide and nationally as requested.

• Developed key Aboriginal proposals included in the Keep Them Safe announcement.

• Developed an Aboriginal Cultural Support (ACS) initiative, a systematic way of gathering cultural information for Aboriginal children and young people entering and exiting out-of-home care. This will support better decision-making in relation to care plans and matters before the Children’s Court and engage non-Aboriginal foster carers caring for Aboriginal children and young people, in the maintenance of their Aboriginal identity.

• Piloted in eight locations Aboriginal cultural capability training for managers and provided developmental workshops for all staff in CSCs to develop local Aboriginal action plans.

150 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

Information and communication technology • Deployed a new solution called COMS (Community Online Management System) for DoCS funds management and performance-based contracting.

• Completed the implementation of an enhanced disaster recovery capability for the KIDS client management system, providing near real-time failover to an alternative system in the event of major problems at the primary location.

• Initiated the Helpline Technology Refresh Project for which deployment is due in September 2009.

Administrative services • Spent $23.3 million on the Enhanced Service Delivery accommodation program and other capital projects with major office fit-outs, at 14 community service centres. • Issued Procurement and Purchasing Policy and Travel Management Policy.

• Awarded major procurement contracts for security guarding, monitoring and equipment maintenance and online stationery.

Learning and development • Trained 552 new caseworkers in the eight-week Caseworker Development Course.

• Trained 34 DoCS staff in the nine-day JIRT Foundation Skills course run in conjunction with the NSW Police Force.

• Delivered the four-day Transitioning to Management program to 119 new managers.

• Delivered the four-day Professional Supervision course to 99 managers and joined all field-based managers in one of the 34 monthly practice groups conducted throughout the state.

• Received an award for CDC ‘Plus’ – a comprehensive support program for new Aboriginal caseworkers – for the training initiative of the year at the 2008 NSW Training Awards. At the end of 2008/09 more than 100 Aboriginal staff had participated in the various modules associated with this program.

• Supported 28 Aboriginal staff to complete the Diploma of Community Services.

• Supported 15 Learning and Development staff to complete the Certificate IV in Training and Assessment.

• Supported 26 new managers to complete the Diploma of Management.

• Launched a mentoring program in February 2009 and 25 pairs engaged in a six-month process in three styles of mentoring; peer, project and career mentoring.

Human resources • Achieved 2002 reform package goal of recruiting an additional 1,025 caseworkers, in November 2008.

• Implemented a new framework for consultation with the Public Service Association (PSA) on matters relating to Keep Them Safe.

• In 2008/09 there were no industrial stoppages or major bans in DoCS and both DoCS and the PSA reiterated their commitment to consultation to improve outcomes for staff and clients.

Business improvement and service capacity • Completed the Stage 1 ‘as is’ Business Process Model which was led by the Business Process Mapping project team.

• Implemented the Brighter Futures Data Quality Improvement Strategy to improve information recorded in DoCS Connect and KiDS.

• Led the establishment of electronic collection of the Out-of-Home Care Minimum Dataset (MDS) via DoCS Connect with go-live in March 2009.

NSW Department of Community Services Annual Report 2008/09 151 Section 8 Appendices

NAME Linda Mallett POSITION AND LEVEL Acting Deputy Director-General (to 25 May 2009), SES 6 TOTAL REMUNERATION PACKAGE $251,188 (includes higher duties allowance) PERIOD IN POSITION Whole year

RESULTS IN 2008/09 • Contributed to DoCS response to Wood Inquiry to finalise Keep Them Safe – A shared approach to child wellbeing.

• Finalised policy definition of ‘significant harm’ in conjunction with Keep Them Safe Senior Officers Group and the three advisory groups, CPAG, CCAG, SSAG, and Minister for Aboriginal Affairs Aboriginal Advisory Group.

• Supported reform of the Adoption Act 2000 and associated regulations.

• Finalised ministerial guidelines on leaving care in conjunction with ACWA, CREATE and AbSec.

• Finalised second interim report (May 2009) for the Brighter Futures evaluation led by the Social Policy Research Centre.

• Finalised Preschool Investment Reform Plan Resource Allocation Methodology for National Partnership on Universal Preschool for negotiations with the Commonwealth.

• Led NSW contribution to National Child Protection Framework - Australia’s Children Safe and Well resulting in COAG endorsement (April 2009) and led the development of NSW response for the National Protocol for Information Sharing.

• Finalised DoCS contribution to the National Affordable Housing Agreement, NSW Homelessness Strategic Framework, Homelessness Implementation Plan and Action Plan for SAAP services over next three years.

• Finalised DoCS contribution to revised State Plan incorporating Keep Them Safe and homelessness.

• Led the Early Intervention Cross-divisional Major Project with a particular emphasis on continued roll-out of the Aboriginal Maternal Infant Health Strategy and Brighter Futures.

• Appeared before the Australian Senate Inquiry into Forgotten Australians and Lost Innocents in May 2009.

• Coordinated DoCS Sorry Day commemoration in May 2009.

• Published the Child Protection Senior Officers Group evaluation of NSW interagency guidelines for child protection intervention 2006.

• Completed a six-month trial of responding to Prenatal Reports Policy with NSW Health and agreed on a joint evaluation plan.

• Finalised the Corporate Information Major Project, finalising business process mapping of entry into care and data quality improvement strategies.

• Commenced Stage 1 of the Longitudinal Study of Children in OOHC with Chapin Hall USA.

• Progressed negotiations with the OOHC sector to expand the role of NGOs with performance-based contracts taking the total from six to 28.

• Finalised OOHC Minimum Data Set with the NGO sector that provides portal access for biannual data collection.

• Developed 6th edition of the Brighter Futures caseworker manual and Service provision guidelines.

Research and publications • Completed literature reviews to inform practice: Parents with mental health issues: Consequences for children and effectiveness of interventions to support children and their families and Drug use in the family: Effective treatment responses.

• Completed research paper Effective strategies and interventions for adolescents in a child protection context: Literature review (March 2009).

• Completed research report Children and young people from non-English speaking backgrounds in out-of-home care in NSW (October 2008).

• Produced the Guidelines for external researchers and ethics guidance and published the Practice guide: Assessing and using evidence.

152 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

• Developed guidelines to assist decision-making about contact for children and young people in out-of-home care and ministerial guidelines on the provision of aftercare for children and young people leaving care.

• Produced guidelines for responding to a report about a child or young person who has displayed sexually-abusive behaviour towards another child or young person (February 2009).

• Published Research to Practice notes on What determines quality in childcare? and Early intervention strategies for children and young people 8 to 14 years.

• Translated Charter of Rights fact sheet for carers into seven community languages.

• Completed fact sheets for children and young people in OOHC, carers and parents on case meetings; health and educational needs of children and young people; life story work; contact information; and the importance of sport and recreation.

• Published a fact sheet on financial assistance to foster carers who adopt, in February 2009.

• Published new Brighter Futures practice resources on child behaviour management, domestic violence and working with dads.

• Published 6th edition of the Brighter Futures caseworker manual and Service provision guidelines (6 June 2009).

NAME Sonja Stewart POSITION AND LEVEL Executive Director, SES 5 TOTAL REMUNERATION PACKAGE $278,850 (includes retention and higher duties allowances) PERIOD IN POSITION Whole year

RESULTS IN 2008/09 • Delivered improvements for the Integrated Domestic and Family Violence Services program and commenced the roll-out of six additional Staying Home Leaving Violence projects.

• Delivered strategies, programs and projects, including Better Futures, Area Assistance Scheme, Integrated Domestic and Family Violence Services, Staying Home Leaving Violence, and the Aboriginal Child, Youth and Family Strategy.

• Worked with government partners on the Youth Action Plan, successfully delivered Youth Week 2009, assisted the NSW Youth Advisory Council in delivery of its work plan, and managed the transfer of executive support for the council to the NSW Commission for Children and Young People in January 2009.

• Led the implementation of Families NSW, including planning and implementing the roll-out of the Triple P parenting program to 440 professionals across NSW, and the development of Families NSW funding documentation to deliver on the roles outlined in the Families NSW Service Level Agreement and apply funding reform best practice to Families NSW.

• Contributed to the COAG National Partnership Agreement on Early Childhood Education and participated in interjurisdictional committees to progress the National Early Childhood Development Agenda.

• Contributed to planning for the establishment of nine child and family centres in NSW as part of the National Partnership Agreement Regarding Indigenous Early Childhood Development.

• Implemented a major review of the Children’s Services Regulation 2004 as part of the Government’s commitment to strengthen and improve outcomes for children by chairing stakeholder reference groups.

• Managed the growth stage of the Preschool Investment and Reform Plan which will make existing preschools more affordable and accessible.

• Finalised the roll-out of central licensing to all children’s services across the state in March 2009.

• Continued to introduce compliance against the children’s services legislation by monitoring and investigation strategies, and the introduction of targeted campaigns.

• Chaired Area Assistance Scheme peak and regional stakeholder meetings across NSW during April and May, involving around 60 organisations, to discuss changes to the AAS and provide input into the direction of a new community capacity building program which is to be called COMMUNITY Builders.

NSW Department of Community Services Annual Report 2008/09 153 Section 8 Appendices

NAME Donna Rygate POSITION AND LEVEL Deputy Director-General, SES 5 TOTAL REMUNERATION PACKAGE $288,350 (includes retention allowance) PERIOD IN POSITION Until 19 June 2009

RESULTS IN 2008/09 • Led the Department’s interface with the Special Commission of Inquiry into Child Protection Services in NSW.

• Hosted a successful two-day Strengthening Practice conference on preventing child deaths attended by more than 270 staff.

• Delivered a statewide roll-out of Strengthening Practice through Practice Solutions with 46 sessions delivered in metropolitan and country areas. More than 1,500 frontline staff accessed the training.

• Collaborated with NSW Health on the methadone and other drugs project.

• Prepared the 2007/08 Annual Report for which the Department won an award at the Australasian Annual Reporting Awards.

• Produced resources and successfully ran events for Foster Care Week, Child Protection Week, NAIDOC Week and Sorry Day.

• Provided the Minister and Director-General with comprehensive and timely briefings, correspondence and advice.

• Led DoCS response to the Ombudsman on the Reviewable Deaths Annual Report.

• Provided staff support teams for critical events.

• Supported the Community and Disability Services Ministers Conference and Community and Disability Services Ministers Advisory Council meetings.

• Provided policy advice on major Commonwealth initiatives.

• Managed the State Plan implementation.

• Managed DoCS Internal Audit Program.

• Managed DoCS Assurance Mapping Project.

• Managed the processing of 581 freedom of information applications, 102 interstate former ward applications and 44 family history applications.

• Managed the processing of 900 applications for access to identifying information about parties to adoptions, 674 applications for social and medical information about parties to adoptions, and reunions and/or exchange of information by 194 people ‘matched’ on the Adoption Reunion and Information Register.

• Provided governance and privacy advice.

• Commenced business continuity planning.

• Commenced drafting the Pandemic Response Plan.

154 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

Appendix 4. Policies and plans

Equal Employment Opportunity

Outcomes, achievements and strategies DoCS employed a total of 4,553 people (at 30 June 2009), including both full-time and part-time employees (excluding casuals), this reporting year. A total of 82 per cent of staff were female and 18 per cent male.

There were 356 employees counted as Aboriginal and/or Torres Strait Islander in 2008/09, including all staff who identified as being Aboriginal and/or Torres Strait Islander and/or occupied identified positions. Of these, 206 were in casework positions.

There were 395 employees counted as belonging to a racial, ethnic or ethno-religious minority group in 2008/09, of which 144 were employed in caseworker positions, including multicultural positions.

Equal Employment Opportunity (EEO) initiatives in the reporting year have focused on development and support for Aboriginal staff and multicultural staff – two key EEO groups.

Aboriginal staff The DoCS Aboriginal strategic commitment 2006–2011 continues to facilitate the improvement of service delivery to Aboriginal staff and clients. Head office and regional commitment of service plans prepared annually, highlight actions to strengthen services specifically for Aboriginal families, children and communities.

The Aboriginal Reference Group met six times during the year providing a forum for consultation, networks for staff support and contributions to planned business activities. Aboriginal Services Branch continued to provide internal support and professional development for Indigenous staff.

CDC ‘Plus’ supports new Aboriginal caseworkers without a tertiary qualification to enhance their readiness to undertake the entry-level Caseworker Development Course and build their workplace confidence and effectiveness. The program is voluntary and delivered through TAFE, the university sector and private training providers. The course won a major industry award as part of the 2008 NSW Training Awards with 30 staff completing one or more modules during 2008/09.

Aboriginal caseworkers are also supported in obtaining the Diploma in Community Services which then opens further opportunities for undergraduate qualifications. Since 2006, 26 staff have completed this qualification.

Three Aboriginal cadets completed the Aboriginal Cadetship Program and took up permanent employment with DoCS in the field of psychology – joining four cadets who are now working in legal services and casework.

Aboriginal traineeship program The Aboriginal Traineeship Program was set up in 2008 for 11 trainee customer service officer positions in Strawberry Hills, Dubbo, Edgeworth, Albury, Mt Druitt, Ingleburn, Wagga Wagga and Nowra. Business Administration Certificate IV qualifications are achieved through the successful completion of the 12-month traineeship. Trainees are offered permanent appointments upon completion.

Aboriginal management mentoring program This program aims to increase the number of Aboriginal staff in management and supervisory roles. It recognises that successful learning strategies take into account learning styles specifically suited to Aboriginal people. Most of these involve getting away from the traditional classroom setting and encouraging learning based on workplace projects and one-on-one mentoring. Twenty participants (10 mentoring pairs) completed the program in March 2009 and planning is underway for the next round of the program.

Multicultural staff The Multicultural Caseworker Program aims to recruit caseworkers with skills to work with clients from culturally and linguistically diverse backgrounds (CALD) and to advise other caseworkers working with CALD families. There are 61 positions in the program and recruitment to fill vacancies, as they occur, is ongoing.

The number of staff receiving a Community Language Allowance (CLAS) in 2008/09 increased to 165 from 157 in the previous year. A range of 33 languages including Auslan are available to support frontline services.

NSW Department of Community Services Annual Report 2008/09 155 Section 8 Appendices

This year the Department’s five-year Multicultural Strategic Commitment was finalised and includes commitments to recruit a culturally-diverse workforce and incorporate EEO principles in workforce planning. The commitment will be incorporated into corporate planning and reporting and DoCS regions will develop regional implementation plans.

The Multicultural Staff Reference Group met quarterly to monitor the implementation of DoCS Ethnic Affairs Priorities Statement (EAPS) Plan 2008/09, providing advice on recruitment and delivery of services to CALD clients.

For further information refer to the Ethnic Affairs Priorities Statement (EAPS).

TRENDS IN THE REPRESENTATION OF EEO GROUPS

% of staff

Benchmark EEO group 2008/09 2007/08 2006/07 2005/06 or target Women 50 82 82 82 81 Aboriginal people and Torres Strait Islanders 2 16.9* 16* 14.4* 10.1 People whose first language was not English 20 16* 16* 18* 18 People with a disability 12 5 5 6 6 People with a disability requiring work-related adjustment 7 1.7 1.9 2.3 2.5

Note: The accuracy of these estimates depends on a combination of factors, including response rates, sample sizes and various types of bias, which may arise from the administration of and responses to the EEO survey. Where response rates are less than 100 per cent, it is necessary to estimate the representation of EEO groups other than women. The response rate in DoCS is less than 100 per cent in relation to employees identifying in all categories other than women. * Figure is based on the response rate to the survey. As the response rate is less than 100 per cent it is not an accurate representation. DoCS data indicates the actual percentage of Aboriginal and Torres Strait Islander staff is around 8% and 9% for people whose first language is not English. Source: NSW Public Sector Workforce Profile, NSW Public Employment Office.

TRENDS IN THE DISTRIBUTION OF EEO GROUPS

Distribution index

Benchmark EEO group 2008/09 2007/08 2006/07 2005/06 or target Women 100 95 95 93 92 Aboriginal people and Torres Strait Islanders 100 94 95 96 99 People whose first language was not English 100 100 101 100 100 People with a disability 100 101 105 102 102 People with a disability requiring work-related adjustment 100 97 102 103 104

Note: Staff numbers as at 30 June each year, excluding casual staff. A distribution index of 100 indicates that the centre of the distribution of the EEO group across salary levels is equivalent to that of other staff. Values less than 100 mean that the EEO group tends to be more concentrated at lower salary levels than is the case for other staff. The distribution index is not calculated where EEO group or non-EEO group numbers are less than 20.

156 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

NSW Government Commitment to Women NSW Government agencies work closely in a whole-of-government commitment to creating an equitable community for every girl and woman in NSW. DoCS continues to be central to implementation of key strategies to improve outcomes for women, including responsibility for two programs under the Government’s NSW Strategy to Reduce Violence Against Women.

Strategies and programs, including the Integrated Domestic and Family Violence Services and Staying Home Leaving Violence, are working to protect and empower women and their families who are affected by domestic violence. DoCS work on domestic violence support and prevention is outlined in Section 2.

Supporting women in their role as mothers is an important part of DoCS work. Families NSW offers programs such as supported playgroups and parenting programs like Triple P, which are valuable resources available to all families with young children.

Support services for Aboriginal women, including the Intensive Family Based Services, safe houses in the Orana Far West and the Aboriginal Child, Youth and Family Strategy, are helping keep Aboriginal families together and make them stronger. More information on these programs is outlined in Section 2.

Improvements and investment in children’s services are helping to provide high quality, affordable childcare and preschools for the families of NSW. Funding for an additional 10,500 children to attend preschool continues to roll out through the Preschool Investment and Reform Program. A new regulatory framework is in place for outside-school-hours care and vacation services. These will both provide more sustainable services into the future. More information on our work in children’s services is in Section 3.

The Youth Action Plan and funding for youth activities and services is another way DoCS is working to support young women as they become active adults in our community. More detail on these strategies is available in Section 2.

Community Services strongly promotes and supports the capacity of women through professional development and career advancement opportunities. DoCS employs a flexible work agreement which respects a work/family balance with women representing 82 per cent of total staff, 73 per cent of management positions and 100 per cent of senior executive roles Level 5 and above.

Ethnic Affairs Priorities Statement The DoCS Ethnic Affairs Priorities Statement (EAPS) plan and provides the foundation for achieving a culturally-capable organisation. Strategies from the commitment are being incorporated into regional implementation plans.

In 2008/09 the Department had a range of programs to deliver accessible and effective services for CALD clients and communities, reinforced by a five-year Multicultural Strategic Commitment.

Under the Multicultural Caseworker Program, 61 multicultural caseworker positions provide bilingual and bicultural casework services to 22 different language and cultural groups. Fifty-six of these positions are filled and placed in child protection, early intervention (Brighter Futures) and out-of-home care program areas.

The Department’s use of phone and onsite interpreters in casework practice is supported by a practice procedure and training on the use of language services. There has been a 45 per cent increase in the use of interpreters by DoCS staff in 2008/09 compared with the previous year.

There are now 165 DoCS staff accredited under the Community Language Allowance Scheme (CLAS) covering 33 community languages to support communication with clients.

Training on culturally-reflective practice was provided to 700 staff in community services centres and the Helpline to support casework practice with culturally-diverse clients.

DoCS caseworkers were trained on maintaining culture for children in out-of-home care. Training packages on cultural maintenance in care were also developed for DoCS and NGO training of foster carers and caseworkers. DoCS is now testing the competency of potential foster carers to work with culturally-diverse children, through its assessment and authorisation processes.

The Metropolitan Muslim Foster Care Project continued to recruit Muslim foster carers and assist DoCS field staff in meeting the cultural and religious needs of Muslim children and young people in care.

NSW Department of Community Services Annual Report 2008/09 157 Section 8 Appendices

Enhancing casework expertise with culturally-diverse families was a focus of professional development at the 2008 DoCS Multicultural Staff Conference. The 230 participants addressed issues such as culture and child protection practice, engaging new communities, interviewing across cultures, working with culturally-diverse parents and adolescents, and the role of faith and spirituality in child protection interventions.

Funding of the African Sessional Workers Project has continued, providing bilingual and cross-cultural help to DoCS caseworkers working with families from Southern Sudan, Somalia, Ethiopia, Liberia, Sierra Leone, Congo, Rwanda and Burundi. DoCS also held 18 community education sessions for emerging African communities on the Department’s role and services, the child protection system, parenting and discipline practices.

Translations were made of community information resources on parenting issues, the out-of-home care Charter of Rights, domestic violence, and information for African communities on the role of DoCS.

DoCS-funded organisations must provide services accessible to culturally-diverse clients. This requirement is outlined in the access and equity sections of service agreements, and supported by good practice guidelines for funded services. Training has started with DoCS partnership and planning teams on developing accessible services in funded organisations.

DoCS provides interpreter services for its funded organisations through the Translating and Interpreting Service, and also trained NGOs on the effective use of interpreters. Interpreter use by funded services increased 25 per cent over the year, with more than 800 DoCS-funded agencies now registered to use interpreters.

The NSW Ethnic Affairs Advisory Group informs planning and service delivery. There are also regional DoCS multicultural advisory committees operating in Metro Central, Metro West, Metro South West and the Hunter/Central Coast regions.

The African Learning Circle in western Sydney is an active forum between DoCS and African community members.

EAPS priorities for 2009/10 The following ethnic affairs priorities have been identified for 2009/10: • implement DoCS five-year Multicultural Strategic Commitment through regional and directorate implementation plans • integrate Multicultural Strategic Commitment strategies with implementation of the Keep Them Safe plan on child wellbeing • recruit more foster carers from culturally-diverse backgrounds, and assess the cultural competence of all new foster carers • deliver training on cultural maintenance for children in care, to foster carers, DoCS caseworkers and NGO caseworkers • commence DoCS training on managing services for culturally and linguistically diverse clients • continue caseworker training on culturally-reflective practice • develop innovations for best practice in cross-cultural casework in selected DoCS offices • develop practice resources to support cross-cultural casework in Brighter Futures teams • expand community education sessions for refugee communities • maintain interpreter services in DoCS and funded organisations, and produce further translations of DoCS material • consolidate the Multicultural Caseworker Program • fund projects and services which target the specific needs of culturally-diverse clients and communities • work with generalist funded organisations to ensure services are appropriate and accessible for culturally-diverse clients.

Disability Action Plan The DoCS Disability Action Plan 2004–2009 details the actions the Department will take to make it more responsive to disability issues. The goals of the plan are to know more about how the Department can make services provided, funded or licensed, more accessible to people with disabilities and actively involve them in shaping disability services. DoCS aims to employ more people with disabilities and recognise the contribution that people with disabilities make to our community.

In 2008/09 DoCS: • continued to upgrade its leased and owned buildings and JIRT offices to meet DoCS building standards. All new leases seek to ensure lift access (where necessary), disabled parking and toilets, and independent access for people with disabilities

• continued to assess other DoCS-owned sites for physical accessibility. DoCS OH&S policy and consultative arrangements include workplace inspections by managers to ensure access ways are not obstructed

158 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

• continued to fit systems to help people who are hearing impaired in reception and meeting rooms as sites are upgraded

• produced an emergency management policy, guide and reference manual to help staff ensure arrangements for staff and visitors with a disability are addressed. The induction checklist includes coverage of emergency procedures for new staff

• asked applicants for positions in DoCS, before attending assessments, to advise of any particular needs for access or support during the assessment process, to enable them to compete on an equitable basis

• asked all new staff to complete a health declaration to identify requirements for workplace modifications; if required, a workplace assessment is done

• included information on disability awareness, as it relates to staff and clients, in the EEO and anti-discrimination component of orientation day and in the online induction package

• maintained a facility on the SAP HR system for staff to identify themselves as a person with a disability and to indicate if any workplace adjustment is required

• delivered Caseworker Development Course modules that include information on working with families where a member has a disability, including planning for placement and leaving care needs for a young person with an intellectual disability

• delivered Caseworker Development Course modules with disability-specific content that include working with parents with an intellectual disability in child protection; communicating with children and young people who may have a disability; assessing risk of harm; child protection; and interagency guidelines

• delivered instruction on interviewing adults and young people with physical, sensory and/or intellectual disabilities in the JIRT training

• included text telephone (TTY) phone numbers on all new and reprinted publications produced during the year and on DoCS website

• ensured TTY services installed at the Helpline and Domestic Violence Line continued to operate, with all new staff at these sites trained in TTY use during induction training

• ensured JAWS screen reader technology for identified users who are visually impaired continued to be available on request. This software is approved by Vision Australia and works for all the Department’s standard desktop software applications, including Microsoft desktop products and email

• published the Supporting Children with Additional Needs (SCAN) brochures on DoCS website in six community languages

• promoted the inclusion of people with disabilities in a positive way through publications and resources such as the Good practice guidelines for DoCS-funded services manual and Wraparound support services for children and young people (integral to out-of-home care services). Both were developed and piloted in consultation with a range of non- government agencies

• trained staff, volunteers and management committee members of DoCS-funded services to further develop awareness of best practice for disability access and service provision (associated with the implementation of the Good practice guidelines)

• improved accessibility of the DoCS website by adding a skip to content link that allows visitors that use a screen reader to skip the long list of navigation options for each page – it skips straight to the main content with ‘access keys’ that allow the visitor to just press a key for ‘search’, ‘site index’, ‘home’ or ‘contact us’. It achieved an AA rating for website accessibility. Users can navigate with the tab key if they cannot use a mouse. The new design incorporates a different system of navigation that will work on a wide range of devices, including those used by people with disabilities

• improved accessibility of DoCS intranet by replacing the design and navigation with a more useable interface, including a larger default font, options for viewing in larger font, more useable navigation/menus and the same ‘skip to content’ feature as the website. DoCS new intranet complies with W3C standards which exceeds the minimum requirement for government intranets

• continued to review procedures to ensure complaints are resolved in an inclusive way.

NSW Department of Community Services Annual Report 2008/09 159 Section 8 Appendices

Code of Conduct and Ethics DoCS Code of Conduct and Ethics is based on the following principles which require all staff members to: 1. Have respect for the law and the system of government under which they carry out their duties of employment. 2. Perform their duties with professionalism, objectivity, honesty, integrity and compassion, and in the best interests of the people who receive the services of the Department. 3. Show respect for all persons (clients, colleagues and members of the public) and their rights. 4. Observe fairness and equity in all official dealings with the public and with other public sector employees. 5. Manage real or perceived conflicts of interest. 6. Ensure the proper use of official information. 7. Maintain proper standards of confidentiality when considering making public comment. 8. Ensure the efficient and effective use of public resources in the public interest. 9. Report suspected corrupt behaviour by other staff members.

A copy of DoCS Code of Conduct and Ethics is available at www.community.nsw.gov.au.

Privacy and Personal Information The Privacy and Personal Information Protection Act 1998 requires public sector agencies to include a statement of compliance with the Act and statistical details of any reviews conducted under Part 5 of the Act. During the reporting period 12 internal reviews were completed.

DoCS Privacy Management Plan describes policies and procedures to ensure compliance with the Act and includes a range of strategies to improve DoCS handling of personal and health information.

Appendix 5. Overseas visits

Officer Destination Period Purpose

Allison Rowlands Presented a paper to the International Society for the Director, Practice Hong Kong September 2008 Prevention of Child Abuse and Neglect Conference. Standards

Invited to speak by the Australian Human Rights Sonja Stewart Commission at the Development of Social Executive Director, China May 2009 Organisation seminars, as part of the China-Australia Communities Human Rights Technical Cooperation Program.

Met with CEO of Manakau Family Literacy Program Sonja Stewart with a view to adopt the program into the delivery of Executive Director, New Zealand February 2009 integrated children and family centres under the COAG Communities Indigenous Reform Agenda.

Sonja Stewart Met with New Zealand government and community- Executive Director, New Zealand November 2008 based organisations to discuss early learning and care Communities initiatives and integrated services.

Attended the ANZSOG executive workshop Managing Kerry Holling New Zealand August 2008 IT in the Public Sector and visited the ICT Department Chief Information Officer of the NZ Ministry of Social Development.

Linda Mallett Attended 8th National Structured Decision-Making A/Deputy Director- November– Conference in USA. Visited relevant programs and USA and UK General, Service System December 2008 services in UK for early intervention, child protection Development and out-of-home care for future reform.

160 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

Appendix 6. Waste Reduction and Purchasing Policy Statement

DoCS continues to adopt responsible management practices aimed at reducing the quantity of its waste and increasing reuse or recycling of paper and office equipment. Offices are equipped with recycling bins for paper materials and staff are encouraged to recycle.

Office equipment waste, particularly toner cartridges, is recycled until it becomes unusable. Recycled plain paper is purchased for use in facsimile machines, photocopiers and laser printers.

Reams of virgin paper Amount Reams of recycled Amount Amount of paper sent purchased ($) paper purchased ($) for recycling (ton)

2008/09 71,891 $348,115 25,616 $131,854 44,56.85

Amount of toner New printer Amount Re-manufactured Amount cartridges sent for cartridges purchased ($) cartridges purchased ($) recycling (ton) 2008/09 2,509 $237,126 1,085 $186,084 2,157

Appendix 7. Energy Management Policy Statement

DoCS has an energy management policy and strategy to ensure compliance with whole-of-government reporting and energy management improvement. Australian Building Greenhouse Ratings (ABGR) have been sought for all office accommodation over 1,000m2.

The cost of energy usage (electricity and gas) within DoCS increased from $2.025 million in 2007/08 to $2.134 million in 2008/09. This is due to Consumer Price Index charge increases and additional accommodation acquired during the year.

Electricity Gas 2008/09 $2,131,090.61 $3,137.06

NSW Department of Community Services Annual Report 2008/09 161 Section 8 Appendices

Appendix 8. Publications

DoCS has a large number of brochures, fact sheets, research and policy papers, reports and other publications available to the public. These provide information for individuals, families and partner organisations about the full range of issues we cover, including information about how DoCS works.

Many of these publications are available via our website. To download or place an order, please visit www.community.nsw.gov.au. The following publications were produced, updated or reprinted in 2008/09.

Brochures, booklets and posters • How we help brochure (reprint) • Disaster recovery brochure (reprint) • Dads make a difference information sheets (six age groups) • Being dad, being proud information sheets (Aboriginal – six age groups) • Raising a family can be hard poster (Aboriginal) • Brighter Futures brochure (web-friendly format) • Never shake a baby brochure (online) • Safer sleeping (reducing fatal sleeping accidents) brochure and poster • Safer sleeping poster, brochure and magnet (Aboriginal) • JIRT working together to stop child abuse brochure (Aboriginal) • Foster carer application kit information booklet and form • Foster carers – hearing your concerns brochure (reprint) • Partnership agreement between DoCS and carers • Children’s Services Regulation review notice of inspections poster • Regulatory review: Information for families fact sheet and poster • YAC cyber-bullying online forum postcard and poster • Multicultural Strategic Commitment 2008–2013 poster • International perspectives on child welfare practice • Foster youth in transition to adulthood: Challenges and opportunities for practice • Using prevention science to reduce the risk of child neglect • Permanency planning – pathways to permanence • Structural risk factors for Indigenous children, families and communities • Child abuse in culturally-diverse families: Assuring fairness, reducing violence • Stability in care and infant trajectories through the system • Charter of rights (7-12 years) • Charter of rights (13-18 years) • Aboriginal pathways poster • Aboriginal Staff Conference 2008 poster and program • Multicultural Staff Conference 2008 poster and program • Physical abuse criteria flyer (JIRT) • Considering adoption: Information for people interested in adopting brochure • Do you have a client who you think is in an opioid (methadone or buprenorphine) treatment program? DL card

162 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

Fact sheets (online and printed) • Financial assistance for foster carers who adopt • Family contact – information for foster carers • Family contact – information for relative and kinship carers • Family contact – information for parents • Health care card • Welfare to work exemption certificate • Helping children and young people reach their potential at school • Case meeting – information for children and young people • Case meeting – information for carers and parents • Health needs for children and young people in OOHC • Sport and recreation for children and young people in OOHC • Life story work for children and young people in OOHC • Caseworker recruitment (reprints) • Preschool investment and reform plan • eReporting: Information for community services centres • eReporting: Information for schools • eReporting: Information for Helpline staff • Disaster recovery: Relief grants • Disaster recovery: Financial assistance • Game over! Knowing when to stop online gaming • Safe sexting: no such thing • Charter of rights factsheet for carers

Data reports • DoCS Annual Statistics Report (2007/08) • Reporting trends and estimate of NSW children and young people ‘known to DoCS’ • A closer look: Recent trends in child protection reports to DoCS • Child protection reports in context • What DoCS data tells us about Aboriginal clients • Child protection reporting in NSW and Australia – an analysis of comparability issues • Prevention and early intervention update – trends in recent research • Kinship care in NSW: An analysis of administrative client data for all children and young people in kinship care and foster care in NSW

Magazines and newsletters • Building Blocks (4 issues) – Children’s Services reforms newsletter • DoCS Vox staff newsletter (11 issues) – online since December 2008 • Fostering our Future (4 issues) – newsletter for foster carers • Inside Out (6 issues) – newsletter for stakeholders

NSW Department of Community Services Annual Report 2008/09 163 Section 8 Appendices

Research publications • Guidelines for external researchers • Research to practice overview: Accessing and using research and evidence-based information • Research ethics guidance • Practice guide: Accessing and using research and evidence-based information • Research to Practice (R2P) updates • Early intervention strategies for children and young people 8 to 14 years: R2P notes • Prevention and early intervention update: Trends in recent research • What makes parenting programs effective? An overview of recent research • Determinants of quality in child care: Literature review • Parents with mental health issues: Literature review • What determines quality in child care? • Evaluation of NSW Interagency Guidelines for Child Protection Intervention 2006 • International perspectives on child welfare practice • Foster youth in transition to adulthood: Challenges and opportunities for practice • Using prevention science to reduce the risk of child neglect • Permanency planning – pathways to permanence • Structural risk factors for Indigenous children, families and communities • Child abuse in culturally-diverse families: Assuring fairness, reducing violence • Stability in care and infant trajectories through the system • Parental mental health and its impact on children • Effective strategies and interventions for adolescents in a child protection context • Parental empathy and child maltreatment

Reports, manuals and other publications • Multicultural Strategic Commitment 2008–2013 • DoCS Annual Report 2007/08 • NSW State Budget for Community Services 2009/10 • Youth Advisory Council Annual Report 2008 • Key facts wallet card 2008 • Working with Aboriginal people and communities: A practice resource • Aboriginal Life Story book • MOU disaster recovery (updated) • Methadone-related child deaths issues paper • Strengthening Practice 2008: A year in review (child deaths) • Children and young people from NESB out-of-home care • Dual diagnosis resource kit (reprint) • Brighter Futures: Abridged caseworker manual • Including fathers in work with vulnerable children – Brighter Futures practice resource

164 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

Appendix 9. Freedom of information

FOI statement of affairs

Structure and functions of the Department The Department’s structure and functions are described elsewhere in this annual report. Contact details are included in this statement of affairs.

Effect of the Department’s functions on members of the public DoCS provides departmental services and funds other community services to protect children, and support and strengthen families and communities.

When carrying out these functions, DoCS makes decisions in accordance with the requirements of the relevant legislation, interagency guidelines and/or agreements, departmental policies and DoCS code of conduct. In particular, the Children and Young Persons (Care and Protection) Act 1998 requires DoCS to make decisions which are in the best interests of children at risk.

Arrangements for public participation in policy formation DoCS is committed to a policy of consultation with clients and community partners. These include funded services, service providers, local government and other NSW Government agencies.

Any member of the public may participate in our policy formation by writing to the Director-General with suggestions or raising issues that concern them or the community. Various forums have also been set up with this as one of their aims.

Documents held by the Department

Policy documents DoCS has policy documents in a number of program areas including early intervention, child protection, out-of-home care and adoption, children’s services, support services for families and individuals, community development and homelessness services.

File management Departmental files are maintained on all areas of DoCS work including early intervention, child protection, out-of-home care, family casework, children’s services, other community funding programs and disaster welfare. DoCS also keeps files on its management, organisation and administrative responsibilities.

Electronically-stored records DoCS holds information electronically on all areas of its work including client case management, adoption, children’s services, grants to community services and organisations, correspondence received, the location of departmental files and feedback from clients.

Brochures, booklets, fact sheets, guidelines DoCS produces a range of material to support its work with children and families. Many of these publications are available free of charge. A list of publications is in Appendix 8.

Accessing and amending documents Many DoCS publications are available via the News and Publications page on the website www.community.nsw.gov.au.

Members of the public can seek access to departmental records via an FOI request. Requests must be in writing along with a $30 application fee ($15 concession rate). Applications to amend or notate DoCS records, for which there is no fee, can also be made to the FOI Unit.

Contact details Freedom of Information Unit NSW Department of Community Services Locked Bag 4028 Ashfield NSW 2131 Phone: 02 9716 2662

FOI application forms can also be downloaded from www.community.nsw.gov.au. Applications can be mailed to the above address or lodged at any DoCS community services centre.

NSW Department of Community Services Annual Report 2008/09 165 Section 8 Appendices

NEW FOI REQUESTS

Number of FOI applications

Personal Other Total

2007/08 2008/09 2007/08 2008/09 2007/08 2008/09 New (including transferred in) 462 546 24 19 486 565 Brought forward 28 49 1 13 29 62

Total to be processed 490 595 25 32 515 627

Completed 370 477 17 13 387 490

Discontinued 70 75 7 13 77 88

Total processed 440 552 24 26 464 578

Unfinished (carried forward) 50 43 1 6 51 49

DISCONTINUED APPLICATIONS

Number of FOI applications

Personal Other Total

2007/08 2008/09 2007/08 2008/09 2007/08 2008/09

Request transferred 1 2 0 0 1 2

Applicant withdrew request 63 73 5 13 68 86 Applicant failed to pay advance 6 0 0 0 6 0

Failed to amend request resulting in unreasonable diversion of 0 0 2 0 2 0 resources (s25(1)(a1)

Total discontinued 70 75 7 13 77 88

COMPLETED APPLICATIONS

Number of FOI applications

Personal Other Total

2007/08 2008/09 2007/08 2008/09 2007/08 2008/09 Granted in full 19 21 5 5 24 26 Granted in part 298 373 9 6 307 379

Refused 6 11 2 1 8 11

No documents held 47 72 1 1 48 74

Total completed 370 477 17 13 387 490

166 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

APPLICATIONS GRANTED OR OTHERWISE AVAILABLE IN FULL

Number of FOI applications

Personal Other Total

All documents requested were: 2007/08 2008/09 2007/08 2008/09 2007/08 2008/09 Provided to the applicant 19 21 5 5 24 26

Provided to the applicant’s 0 0 0 0 0 0 medical practitioner

Available for inspection 0 0 0 0 0 0

Available for purchase 0 0 0 0 0 0

Library material 0 0 0 0 0 0

Subject to deferred access 0 0 0 0 0 0

Available by a combination 0 0 0 0 0 0 of the above

Total 19 21 5 5 24 26

APPLICATIONS GRANTED OR OTHERWISE AVAILABLE IN PART

Number of FOI applications

Personal Other Total

All documents requested were: 2007/08 2008/09 2007/08 2008/09 2007/08 2008/09 Provided to the applicant 297 373 9 6 306 379

Provided to the applicant’s 1 0 0 0 1 0 medical practitioner

Available for inspection 0 0 0 0 0 0

Available for purchase 0 0 0 0 0 0

Library material 0 0 0 0 0 0

Subject to deferred access 0 0 0 0 0 0

Available by a combination 0 0 0 0 0 0 of the above

Total 298 373 9 6 307 379

APPLICATIONS REFUSED

Number of FOI applications

Personal Other Total

Why was access refused? 2007/08 2008/09 2007/08 2008/09 2007/08 2008/09 Exempt 7 11 0 0 7 11

Deemed refused 0 0 2 0 2 0

Total 7 11 2 0 9 11

NSW Department of Community Services Annual Report 2008/09 167 Section 8 Appendices

EXEMPT DOCUMENTS

Number of FOI applications

Personal Other Total

2007/08 2008/09 2007/08 2008/09 2007/08 2008/09

Restricted documents:

Cabinet documents 0 0 1 2 1 2

Executive council documents 0 0 0 0 0 0

Documents affecting law enforcement 277 335 6 2 283 337 and public safety

Documents affecting counter- 0 0 0 0 0 0 terrorism measures

Documents requiring consultation:

Documents affecting intergovernmental relations 0 0 0 0 0 0

Documents affecting personal affairs 25 42 0 0 25 42

Documents affecting business affairs 1 2 2 1 3 3

Documents affecting the conduct of research 0 0 0 0 0 0

Documents otherwise exempt:

Schedule 2 exempt agency 0 0 0 0 0 0

Documents containing information 0 0 0 0 0 0 confidential to Olympic committees

Documents relating to threatened species, 0 0 0 0 0 0 Aboriginal objects or places

Documents relating to threatened 0 0 0 0 0 0 species conservation

Plans of management containing information 0 0 0 0 0 0 of Aboriginal significance

Private documents in public library collections 0 0 0 0 0 0

Documents relating to judicial functions 0 0 0 0 0 0

Documents subject to contempt 0 0 0 0 0 0

Documents arising out of companies 0 0 0 0 0 0 and securities legislation

Exempt documents under interstate 0 0 0 0 0 0 FOI legislation

Documents subject to legal 0 0 0 0 0 0 professional privilege

Documents containing confidential material 0 3 0 1 0 4

Documents subject to secrecy provisions 0 0 0 0 0 0

Documents affecting the economy of the State 0 0 0 0 0 0

Documents affecting financial or property 0 0 0 0 0 0 interests of the State or an agency

Documents concerning the operations 0 0 0 0 0 0 of an agency

Internal working documents 0 0 0 0 0 0

Other exemptions 2 1 0 0 2 1

Total 305 383 9 6 314 389

168 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

MINISTERIAL CERTIFICATES

Issued

2007/08 2008/09 Ministerial certificates issued 0 0

FORMAL CONSULTATIONS

Formal consultations Requests Consultations Number of requests requiring formal consultations 118 139 Number of persons formally consulted 118 139

AMENDMENT OF PERSONAL RECORDS

Number of applications

2007/08 2008/09 Agreed in full 0 0 Agreed in part 0 0

Refused 2 0

Total 2 0

NOTATION OF PERSONAL RECORDS

Number of applications

2007/08 2008/09 Number of requests for notation 1 1

FEES AND COSTS

Assessed costs Fees received

Item 2007/08 2008/09 2007/08 2008/09 All completed applications $10,858 $12,818 $10,858 $12,285

FEE DISCOUNTS

Personal Other Total

Type of discount allowed 2007/08 2008/09 2007/08 2008/09 2007/08 2008/09 Processing fees waived in full 1 1 0 0 1 1 Public interest 3 1 0 0 3 1 Financial hardship – pensioner/child 166 157 2 1 168 158 Financial hardship – NGO 0 0 0 0 0 0

Total 170 159 2 1 172 160

FEE REFUNDS

Number of refunds

2007/08 2008/09

Fee refunds granted as a result of significant 0 0 correction of personal records

NSW Department of Community Services Annual Report 2008/09 169 Section 8 Appendices

DAYS TAKEN TO COMPLETE REQUEST

Number of completed FOI applications

Personal Other Total

Elapsed time 2007/08 2008/09 2007/08 2008/09 2007/08 2008/09 0–21 days – statutory determination period 224 265 5 4 229 269

22–35 days – extended statutory 123 124 2 1 125 125 determination period

Over 21 days – deemed refusal where no 12 67 0 1 12 68 extended determination period applies

Over 35 days – deemed refusal where 11 21 10 7 21 28 extended determination period applies

Total 370 477 17 13 387 490

PROCESSING TIME

Number of completed FOI applications

Personal Other Total

Processing hours 2007/08 2008/09 2007/08 2008/09 2007/08 2008/09 0–10 hrs 129 157 5 5 134 162

11–20 hrs 233 313 9 6 242 319

21–40 hrs 8 5 2 1 10 6

Over 40 hrs 0 2 1 1 1 3

Total 370 477 17 13 387 490

NUMBER OF REVIEWS

Total

How many reviews were finalised? 2007/08 2008/09 Internal reviews 8 8 Ombudsman reviews 0 1 ADT reviews 0 0

RESULTS OF INTERNAL REVIEWS 2008/09

Bases of internal review Personal Other Total

Grounds on which internal review requested Upheld Varied Upheld Varied Upheld Varied Access refused 8 0 0 0 8 0

Deferred 0 0 0 0 0 0

Exempt matter 0 0 0 0 0 0

Unreasonable charges 0 0 0 0 0 0

Failure to consult with third parties 0 0 0 0 0 0 Third parties views disregarded 0 0 0 0 0 0 Amendment of personal records refused 0 0 0 0 0 0

Total 8 0 0 0 8 0

170 NSW Department of Community Services Annual Report 2008/09 Section 8 Appendices

9. Funded Services Addendum

funded Services Section 29 BuildingFunded Services Stronger Addendum Communities Caring for families and communities

Funded Services CONTENTS DoCS provides funding to non-government Aboriginal Child, Youth & Family Strategy 173 organisations across NSW to deliver services, programs and projects to support children, Alcohol & Other Drugs Program 174 families and communities. This addendum lists all Cabramatta - Family Support & Counselling 174 funded services, including whole-of-government Getting It Together Scheme 174 programs. The addendum provides the name of Youth Drug and Alcohol Court 174 the project or service receiving funding and is Area Assistance Scheme 174 listed under the program area. Brighter Futures Early Intervention Program 177 The types of services that receive funding include Brighter Futures 177 preschools and childcare centres, family support services, out-of-home care providers, neighbourhood Children’s Services Program 177 Childcare - Capital & Equipment 177 centres, support services for Aboriginal families, Commonwealth Grants for Children 177 emergency housing projects, parenting programs Early Childhood 177 and child abuse prevention initiatives. Long Day Care Subsidies 179 Occasional Care Subsidies 183 Pre-school Subsidies 185 Vacation Care 195

Community Services Grants Program 198 Child Protection 198 Community Development 198 Family & Individual Support 204 Youth Services 206

Community Solutions 210 Integrated Domestic & Family Violence Services Program 210

Families NSW Program 210 Families NSW 210

Out-Of-Home Care 214 OOHC High Cost Kids 214 Out-Of-Home Care Program 214

Reducing Domestic and Family Violence 215

Supported Accommodation Assistance Program 215

Youth and Better Futures Program 220 Better Futures 220 Youth Week 221

delivering services, programs & projects to support children

172 NSW Department of Community Services Annual Report 2008/09 Section 29 BuildingFunded Services Stronger Addendum Communities Caring for families and communities

Aboriginal Child, Youth & Family Strategy Healthy Cities Illawarra Inc Illawarra Child Safety Conference Project 2,500 Armidale Family Support Service Inc Illawarra Aboriginal Corporation Early Years Conference 22,000 Aboriginal Intensive Transition to School Project 17,000 Awabakal Newcastle Aboriginal Co-operative Ltd ACYFS NAIDOC Project Illawarra 5,367 ACYFS Aboriginal Pre School Project 104,365 Illawarra Aboriginal Medical Service Awabakal Pre-School 25,000 Aboriginal Corporation Transition to School for Aboriginal Children 80,660 Aboriginal Family Worker - Fathers 69,180 Bankstown Community Resource Group Inc Aboriginal Home Safety Kits 2,000 Bankstown Aboriginal Supported Playgroup Illawarra Children’s Services Ltd (Parents Playing a Part) 30,000 Aboriginal School Starter Kits 2,000 Let’s Read Training & Professional Support Project 20,000 Shoalhaven Transition to School 36,000 Barnados Australia Inverell Disability Services Inc Keeping Dads Connected Project 80,000 FFIG-DROG Infrastructure 86,219 Mum’s and Burraay’s Staying Connected Project 80,000 Junbung Elders Aboriginal Corporation Blue Mountains Aboriginal Culture and Resource Centre Junbung Youth Activities Project 32,821 ACYFS Indigenous Family Support Service 93,000 KARI Aboriginal Resource Inc Bunjum Aboriginal Co-operative Ltd KARI Kids Library and Reading Corner Project 20,000 Inspir-Ed Parenting 17,202 KARI Mums and Daughters Camp 20,000 Buyinbin Aboriginal Corporation Karitane Tabulam Children’s & Youth Activities 13,591 Deadly Tots-No Gammin Project 217,318 Campbelltown City Council Mackillop Rural Community Services Aboriginal Service Development Project 10,000 Mackillop Family Worker Service - Brewarina 95,896 Campbelltown Family Support Service Inc Merana Aboriginal Community Association Campbelltown Aboriginal Family Worker (WISH Project) 33,000 for the Hawkesbury Minto Aboriginal Supported Playgroup Project 7,500 ACYFS Aboriginal Family Support Project 93,000 Canterbury Bankstown Migrant Resource Centre Inc Mid Richmond Neighbourhood Centre Inc Aboriginal Child and Family Network Project 103,511 Box Ridge Coraki Playgroup Transport Project 3,399 Carewest Inc Coraki Boxridge Youth Activities Project 16,141 ACYS Supporting Speech and Language Workforce Mingaletta Aboriginal & Torres Strait Training and Development Project 199,928 Islander Corporation Coastwide Child & Family Services Inc Aboriginal Parent Support Project 60,000 Gosford Aboriginal Supported Playgroup 36,480 Muli Muli Cultural Youth Aboriginal Corporation Coffs Harbour Aboriginal Family Muli Muli Cultural Youth Project 5,511 Community Care Centre Inc Nambucca Shire Council Coffs Harbour Aboriginal Children’s Holiday Activities 16,990 Nambucca Aboriginal Children’s Holiday Activities 16,990 Cooloon Children’s Centre Inc Nambucca Shire Aboriginal Youth Worker Service 66,093 Jarjum Pre-School 7,298 Narrabri & District Community Aid Service Inc Dalaigur Pre-School & Children’s Services Association Inc Aboriginal Child Youth & Family Strategy Dalaigur Pre-School 12,914 - Learning Development Network 7,470 Durri Aboriginal Corporation Medical Service Narrabri Aboriginal Community Development Worker 81,941 Kempsey Aboriginal Children’s Holiday Activities 20,191 North Coast Area Health Service Eurobodalla Family Support Service Inc Aboriginal Family Support Project 77,018 Batemans Bay Referral Only Supported Playgroup 10,000 Hastings Aboriginal Family Strengthening Project 51,710 South Coast Indigenous Boys Strategy Development Project 30,150 Nambucca Aboriginal Family Strengthening Project 35,133 Family Child Care Services Central Coast Inc Nowra Family Support Service Inc Aboriginal Language Outreach Project 62,000 Aboriginal Let’s Read Shoalhaven 7,500 Family Worker Training & Development Program NSW Department of Education & Training ACYFS Learning and Development Project 74,370 Aboriginal Family & Community Worker - Glenroi/ Bowen 72,827 Forster Neighbourhood Centre Inc Aboriginal Transition to School Project 50,099 Forster Neighbourhood Centre 3,000 NSW Department of Education & Training Gandangara Local Aboriginal Land Council - Albion Park Rail Public School Boomerang Parenting Program 13,056 Aboriginal Let’s Read Illawarra 7,500 Indigenous Parent Factor Workshops 7,640 NSW Department of Education & Training Glen Innes Severn Council - Batemans Bay Public School Glen Innes Aboriginal Supported Playgroup 7,845 Batemans Bay Early Learning Support Project 25,000 Good Beginnings Australia Ltd NSW Department of Education & Training Ryde Community Hub Project 4,539 - Berinba Public School Great Lakes Community Resources Inc Yass Homework and Learning Centre 22,500 Great Lakes Aboriginal Holiday Activities 8,496 NSW Department of Education & Training Greater Taree City Council - Boggabilla Central School Aboriginal Adolescent Support Program 5,500 Boggabilla Supported Playgroup 5,907 Gudhuga Employment & Training Aboriginal Corporation NSW Department of Education & Training Moruya Indigenous Youth Project 20,000 - Goulburn Public School Goulburn SACC Homework and Learning Centre 20,350 Gugin Gudduba Local Aboriginal Land Council Kidz Space Children’s & Youth Activities 6,918 NSW Department of Education & Training delivering services, programs - Miller Public School Gunnedah Family Support Inc Bodallamu Transiton to School Kit - Wollondilly 4,000 Gunnedah Indigenous Youth Worker 28,509 Miller Aboriginal Supported Playgroup 25,000 & projects to support children Gunnedah Shire Council NSW Department of Education & Training LGSS - Gunnedah Community Worker 31,359 - Queanbeyan Public School Gurehlgam Corporation Ltd Queanbeyan SACC Early Learning Support Project 25,000 ACYFS Funding Strategy & Planning - Kempsey CSC 1,000 Queanbeyan SACC Facilitator Wage Enhancement Project 15,000

NSW Department of Community Services Annual Report 2008/09 173 Section 9 Funded Services Addendum

NSW Department of Education & Training Thankakali Aboriginal Corporation - Tingha Public School Case Management for Vulnerable Youth 168,793 Tingha Aboriginal Supported Playgroup 7,595 The Salvation Army (NSW) Property Trust NSW Department of Education and Training Kings Cross Intensive Support Program 42,199 - Glenroi Heights Public School The Salvation Army Australia Eastern NSW Department of Education and Training Territory Social Work - Glenroi Heights Public School 29,275 Kings Cross Intensive Support Program 126,594 NSW Department of Housing The Ted Noffs Foundation Inc Aboriginal Child Youth and Family Project Wollongong 60,000 Case Management/Brokerage Youth Support 168,793 NSW Department of Housing The Uniting Church in Aust Property Trust (NSW) Service Improvement for Aboriginal Communities 99,284 - Wesley Mission Sector Connect Inc Alcohol & Other Drugs Program - GITS Central Coast 168,793 Mac Unity Aboriginal Community Sector Capacity Development 15,000 The Uniting Church in Australia Property Trust (NSW) Muru Nanga Mai Poster Project 5,000 - UnitingCare Burnside South Coast Medical Service Aboriginal Corporation Burnside Macarthur Family Centre - GITS 168,793 Shoalhaven Aboriginal Early Support Family Worker 69,180 Youth Drug and Alcohol Court South Eastern Sydney and Illawarra Area Health Marist Youth Care Ltd Children & Passive Smoking Project, Illawarra 4,500 Youth Drug Court - Accommodation 68,613 South Sydney Youth Services The Bridge Youth Service Inc La Perouse Supported Activities Program 67,227 Youth Drug Court - Bridge Accommodation Service 68,613 SPYNS Inc The Salvation Army (NSW) Property Trust Making Tracks - Family 93,000 YDAC Case management & brokerage Service Tamworth Family Support Service - Greater Western Sydney 497,299 Quirindi Supported Playgroup 5,918 Waverley Action for Youth Services The Benevolent Society YDAC Case management & brokerage - Eastern Area 299,784 Mungindi Aboriginal Family Worker 40,637 Youth Drug Court - Bidwill Accommodation Service Young Black and Ready for School 40,000 Youth Drug Court - Bidwill Accommodation Service 68,613 The Council of the Shire of Hornsby Aboriginal Community Facilitator 18,468 Area Assistance Scheme The Northcott Society Airds Aboriginal Supported Playgroup (Aboriginal Play Links) 30,000 Accessible Arts Full Circle Parent 5,000 Accessible Arts Sustainability Model for Western Sydney 50,529 The Uniting Church in Australia Property Trust (NSW) Adele Dundas Inc - UnitingCare Burnside Community Access Program Coordinator 22,500 Coffs Harbour Families NSW Programs 17,000 Albion Park Youth and Community Care Inc Wyong Aboriginal Supported Playgroup 36,480 Albion Park Youth Project 60,124 The University of Newcastle Arab Council Australia Kia - Kia Fathers Project 45,000 Families Empowerment Project 79,330 Tumut and District Womens Support Asian Women at Work Inc Enhancing Cultural Safety in Services in Children, Asian Women Workers Self Support Groups 103,968 Families and Communities Project 80,000 Auburn Council Tweed Aboriginal Corporation For Sport Aboriginal Community Development Worker - Auburn LGA 55,394 Tweed Heads Children’s and Youth Activities 33,978 Australia Indonesia Arts Alliance Yarnteen Ltd Harmony Day 2009 20,400 Aboriginal Services Forum 8,000 Ballina District Community Services Association Youth Equipment Pool 8,430 Alcohol & Other Drugs Program Bankstown City Council Bankstown Aboriginal and Torres Strait Islander Capacity Building 53,420 Cabramatta - Family Support & Counselling Bankstown Community Resource Group Inc The Uniting Church in Australia Property Training in Communication and Literacy (TICL) Program 72,474 Trust (NSW) - UnitingCare Burnside Baptist Community Services Ltd. Moving Forward 343,232 R.E.A.C.T.T 15,034 Getting It Together Scheme Baptist Community Services Ltd. Darcy House 30,020 Cabramatta Community Centre Inc Getting It Together Scheme (GITS) - Cabramatta 31,500 Barnardos Australia Auburn Womens Space 13,734 Drug Arm Australasia Inc GIT - Tommelah/Boggabilla 168,793 Baulkham Hills Holroyd Parramatta Migrant Resource Centre Marist Youth Care Ltd Capacity Building Project for Communities from the Horn of Africa 78,784 Nepean Youth Brokerage Service 31,500 Baulkham Hills Holroyd Parramatta Northern Rivers Social Development Council Inc Migrant Resource Centre Lismore GIT Intensive Case Management Project 168,793 Together as One - Communities Inter-connect 82,082 Phoenix House Youth Services Inc Bay and Basin Community Resources Inc Rage Project - GITS 31,500 Shoalhaven Mobile Youth Centre 70,000 Diocese of Newcastle Bellambi Neighbourhood Centre The Hub - Getting It Together 31,500 Northern District Aboriginal Community Project 58,394 South Sydney Youth Services Bellingen Shire Council Streetbeat Intensive Support Program 168,793 Dorrigo Neighbourhood Program Coordinator 70,000 Southern Youth and Family Services Association Inc Birpai Local Aboriginal Land Council Resourcing Adolescents to Gain Essentials (RAGE) Shoalhaven 168,793 Birpai Pilot - Rehabilitation & Support Pathway for Wollongong Youth Refuge - GITS 31,500 Perpetrators of Domestic Violence 29,777 St Francis Social Services Blackwall Historical Society Inc HYPA Project 168,793 Our Past in Place 7,877

174 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Blue Mountains Aboriginal Culture Greater Taree City Council and Resource Centre Its All About ME (Mentoring Environ) 34,210 Coordinator 100,000 Green Pigeon Community Centre Reserve Trust Blue Mountains Aboriginal Culture Improvement to Green Pigeon facilities 23,878 and Resource Centre Inc Greenacre Area Neighbourhood Centre Inc Community Cultural Development Project 75,254 Transition - Development Project 100,000 Blue Mountains Food Services Gundy Community Inc Blue Mountains Food Circle Project 45,158 Gundy Memorial Hall Upgrade 29,800 Blue Mountains Womens Health Centre Inc Gurehlgam Corporation Ltd Young Womens Access and Advocacy Project 54,982 Clarence Valley Aboriginal Newsletter 17,162 Bonalbo Aboriginal Corporation Hawkesbury Area Womens and Kids Services Collective Learning Tree - Crossin Cultures 8,500 Young Womens Healthy Relationships Capacity Building 55,675 Byron Shire Council Hawkesbury City Council Access for All 24,000 Working to strengthen Youth Services in the Hawkesbury 94,622 Camden Council Healthy Cities Illawarra Drives for Learners in Macarthur - Mentoring Program 40,000 Food For Thought 43,970 Camden Council Get There, Bus It: Transport Project for Highlands Youth and Family Services Inc Young People in Camden 37,750 The WASP Wingecarribee Adolescent Survival Progam 43,128 Campbelltown City Council Hunter Home-Start Inc Quilting to Diversity 8,540 Hamilton South Parenting Project 37,419 CareWorks NSW Hunter Integrated Care Inc ChainBreakers Recovery 47,746 Beyond Caring 55,152 CC Australia - Italian Friendship Group Inc Hunter Volunteer Centre Italian Connection 27,368 Outreach Connections 52,816 Centacare Illawarra Aboriginal Corporation Family Reconciliation and Mediation Project (FRAMP) 70,000 Keeping it Alive 81,840 Chester Hill Neighbourhood Centre Illawarra Aboriginal Corporation Training Day programs for disabled and carers volunteers 70,147 Aboriginal Community Centre Advancement 9,500 Christian Outreach Centre1 Illawarra Ethnic Communities Council Inc Crossroads Community Cooperative 16,606 Ethnic Youth Development Officer - AAS 1 82,241 Clarence Valley Arts Inc Illawarra Forum Inc The Clarence Valley Youth Magazine 31,202 Neighbourhood Centre Consortia resources project 75,521 Illawarra Koori Mens Group Clarence Valley Kindred Childrens Carers Support Group B.A.D.V (Brothers Against Domestic Violence) 77,128 Kindred Childrens Carers Support Project 8,500 Coffs Harbour Womens Health Centre Inc Illawarra Koori Mens Support Group Illawarra Koori Mens Support Group Coordinator 59,114 Building Social Capacity 22,640 Community Links Wollondilly Inc Illawarra Womens Health Centre Wollondilly Living skills project 57,886 Illawarra Muslim Women Unveiling the Myths Project 47,643 Community Links Wollondilly Inc Independent Living Centre NSW Camden Family Support 70,000 You’re Welcome 64,770 Coomaditchie United Aboriginal Corporation Jerrinja School House Project Out of the Shadows 62,398 Jerrinja Aboriginal Land Council 44,365 Dinka Literacy Association Kempsey Shire Council Dinka Community Capacity Building 47,979 Bellbrook Hall equals Bellbrook Community 57,509 Down Syndrome New South Wales Kyogle Council Down Syndrome for CALD Communities 55,706 Kyogle Community Learning Centre Coordinator 33,576 Dungog Information and Neighbourhood Service Lake Macquarie City Council What Youth Want: Youth Needs in the Dungog Shire 27,536 Westlakes Aboriginal Elders Respite 30,786 Eastlake Youth Centre Inc Life Without Barriers MUMS R US 26,690 Empower Families with Education 11,921 Fairfield Community Resource Centre Lismore and District Womens Health Centre Active Seniors Coordinator 96,716 Young Women’s Project Officer 25,591 Family Development Services Inc Liverpool City Council The FIBS project 90,430 Made on the Kitchen Table 40,763 Fig Tree Community Garden Macarthur Community Forum Friends of Figtree 32,440 Coordinator - Sector Development Unit 70,000 Frederickton School of Arts Macarthur Diversity Services Bringing Community Together 28,500 Food of the World 25,786 George Cross Falcons Club Maitland City Council Upgrade toilets and parent change area 9,000 BeroTarroWood 77,893 Gloucester Home Maintenance Project Inc Manning Valley Neighbourhood Services Inc Gloucester Community Workshop 56,125 Interagency Project Worker 30,320 Gosford City Council Men and Family Centre Public and Commercial Spaces for Young People 70,000 African young people and family leadership 36,168 Gosford City Council Mens Resource Centre Community Garden Trailer 5,000 Men and Family Centre 46,072 Grafton Estate Tenants Recreation Committee Inc Merriwa Tourist Welcoming Centre Inc Young Tenants Group 9,900 Merriwa Mens Shed 82,730 GREAT Community Transport Inc Mid Richmond Neighbourhood Centre Inc Passenger Choices Project 47,595 Mid Richmond Outreach Youth Service 35,000

NSW Department of Community Services Annual Report 2008/09 175 Section 9 Funded Services Addendum

Mingaletta Aboriginal and Torres Strait Scone Neighbourhood Resource Centre Inc Islander Community Co-Op Welcome to Scone 31,926 Indigenous Community Development Worker 81,000 Sector Connect Incorporated Mount Olive Community Centre Inc Muru Nanga Mai Family Healing Program 104,257 Provision of Accessible Toilet Facility 7,851 Shellharbour Aboriginal Community Youth Association Inc Mountains Community Resource Network Incorporated Moving Forward Staying Strong 90,546 Healthy Young People, Building Our Future 58,349 Shellharbour City U3A Inc Mt Druitt Ethnic Communities Agency Air Conditioning of meeting premises 4,796 Together@Blacktown 66,904 Singleton Council Mullumbimby Neighbourhood Centre Safety Within the Family 33,750 Byron Shire Domestic Violence Outreach Project 70,000 Singleton HACC Services Inc Nambucca Shire Council Singleton Easy Rider Bus Service 25,000 Top to Bottom and Everyone in Between 43,597 South West Rocks Maritime Precinct Inc Nambucca Shire Council Building Community Foundations 46,500 Good Start, Fresh Finish - Upgrading Eungai Southern Shoalhaven Youth Services Inc Community Centre and Preschool 16,000 Ulladulla Early Intervention Youth Worker 70,000 Nambucca Shire Council Southlake Community Services Library Links - Connecting People to Their Community 16,000 Wollotuka Garden 48,004 Nambucca Valley Community Services Council Inc STARTTS Inc Growing Together - Macksville Community Gardens 16,786 Refugee volunteer and capacity building project 69,790 New Italy Museum Inc STARTTS Inc The New Italy Community Development Project 40,000 Linking New Arrivals to Community Support 108,326 Northern Rivers Social Development Council STARTTS Inc Regional Housing Development Project 38,301 Communities in Cultural Transition (CICT) 109,610 Northern Rivers Social Development Council Sunnyfield Reconnect Rock and Water 30,450 Wheels to Access 15,415 Northern Settlement Services Ltd Sydney Anglican Home Mission Society Council Strong women, Stronger communities 57,933 Joining The Dots 89,604 Nowra Youth Services Inc Terrace Tenants and Associates GLBT Community Development Program 47,322 Art Across the Ages 33,512 NSW Active Retirees and Mentors, Central Coast Terrace Tenants and Assosciates Incorporated Sub Committee Creating the Spirit 48,907 Wise Heads and Young Shoulders 4,600 The Benevolent Society Nutrition Australia NSW Hunter Men Accessing Resources and Services (MARS) 88,846 Eating for Education 5,195 The Benevolent Society Open Family Australia Kids Create Tomorrow 51,292 Warwick Farm, Our Neighbourhood, Our Future. 107,866 The Berkeley Vale Neighbourhood Centre OzHarvest Limited IN SYNC 56,632 OzHarvest Beyond Parramatta 29,839 The Disability Trust - Recreation Illawarra Pacific Island Womens Advisory and Include Me 60,328 Support Service (PIWASS) Pacific Parenting Support Network 52,621 The Entrance Men’s Shed Inc The Entrance Men’s Shed 33,090 Parramatta Mission Single Women’s Project 22,337 The Junction Works Inc Kids In Our Community Matter 61,963 Parramatta Mission Mission Nutrition 5,107 The Neighbourhood House Inc Grandparent and Kinship Carers Support Service 34,852 Penrith City Council The Quigley Co-operative Northern Rural Community Development Project- Penrith 76,648 Quigley Co-operative Womens Initiative 30,000 Penrith Womens Health Centre The Richmond Fellowship of NSW (RFNSW) Bridges Project 83,644 Young Womens Dual Diagnosis Project 75,314 Police and Community Youth Clubs NSW Ltd The Salvation Army (NSW) Property Trust Teen Queens 10,700 Family and Community Restoration and Recovery Project 68,791 Police and Community Youth Clubs NSW Ltd The Salvation Army (NSW) Property Trust Fitness for Everyone 84,678 African shop and arts craft co-op, Auburn - Umoja 84,118 Police and Community Youth Clubs NSW Ltd The Trustee for Rugby Youth Foundation Trust Youth Underground Project 93,048 Rugby in the Park - Mt Druitt 30,724 Police and Community Youth Clubs NSW Ltd The Upper Hunter Childrens Mobile Outreach Service Inc Creating Young Leaders 61,422 Toybox Holiday Actvities 10,000 Port Kembla Community Project Timor Tennis Club MENTOR (Men together our responsibility) 33,868 Timor Hall Kitchen Health Upgrade 18,755 Port Kembla Community Project TLC Volunteers Maitland Working Community Co-op 58,880 Your Grief 52,782 Port Stephens Council Towns With Heart Inc Growing Spaces 47,469 Community Stage Project 61,394 Powerhouse Youth Theatre Tuggerah Lakes Community College Power Up Youth Engagement Program 92,687 Healthy for Life 37,548 Rainbow Childrens Centre Inc Uniting Church in Australia NSW Board of Mission Ballina Early Childhood Intervention Speech Shaping Pacific Generations: workshops and Language Support 33,838 (Pacific Island communities) 25,599 Rosebank Child Sexual Abuse Service Inc UnitingCare Burnside Adult Child Sexual Abuse Counsellor - Access 68,679 Northern Wyong Shire Community Building Project 70,000

176 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Wallarobba Memorial Hall Inc NSW Family Services Inc Wallarobba Facilities Project 51,285 Results Accountability Project 110,000 Wanaruah Local Aboriginal Land Council Rekindling the Spirit Limited Ngapaalowa 7,070 Rekindling the Spirit 51,500 Warrawong Residents Forum Samaritans Foundation Diocese of Newcastle Warrawong Community Kitchen 65,000 Brighter Futures Newcastle Lake Macquarie 1,305,948 Westlake Macquarie Family Support SDN Child and Family Services Pty Ltd STAY SAFE - education package for families Bateman’s Bay Brighter Futures Early Intervention 70,669 experiencing violence 55,000 Inner West & South East Sydney Brighter Futures Early Intervention Program 1,054,596 Wingecarribee Community Foundation Building Community Futures through local Philanthropy 43,084 SDN Children’s Services Inc Batemans Bay Brighter Futures Early Intervention 141,340 Wingecarribee Shire Council Inner West & South East Sydney Brighter Futures Aboriginal Project Worker 50,000 Early Intervention Program 2,109,196 Winmalee Neighbourhood Cente Springwood Neighbourhood Centre Co-operative Ltd Winmalee Community Garden 6,529 Kinship Carers 100,000 Wollondilly Shire Council The Benevolent Society Wollondilly Aboriginal Development Officer 65,370 Brighter Futures Bankstown 669,844 Wollondilly Shire Council Brighter Futures Central West 1,747,359 The Dilly Wanderer 70,000 Brighter Futures Fairfield 747,816 Wollondily Shire Council Brighter Futures Liverpool 710,681 Kooris on the Move 47,228 Brighter Futures New England 1,910,369 Wollondilly Support and Community Care Inc Lower Hunter Early Intervention 1,983,042 Senior Citizens Development Project 39,000 Northern Sydney Brighter Futures 1,229,372 Woodville Community Services Inc Upper Hunter Early Intervention 418,234 Walk in my Shoes 58,008 The Uniting Church in Aust Property Trust (NSW) Wyong Shire Council - Wesley Mission Aboriginal Youth Outreach Pilot 79,038 Blacktown/Baulkham Hills Family Choices 1,329,649 Cumberland Family Choices 1,317,621 Yacaaba Centre Information and Counselling Nepean Family Choices 2,423,669 Service Port Stephens Inc Relationship Counselling for Couples and Men 45,000 The Uniting Church in Australia Property Trust (NSW) - UnitingCare Burnside Youth Connections Inc Coffs Harbour Integrated Early Intervention Services 864,708 YC Radio 36,654 Macarthur Early Intervention Program 2,135,031 YWCA NSW Orana Far West 2 EIP Lead Agency Project 1,324,044 Wingecarribee Family Violence Prevention Project 70,000 Childrens Services Program Brighter Futures Early Intervention Program Childcare - Capital & Equipment Brighter Futures Warrumbungle Shire Council Australian Red Cross Society - NSW Coonabarabran Multipurpose Centre - Capital 230,000 Red Cross Young Parents Program 1,282,730 Barnardos Australia Commonwealth Grants for Children Cooma Early Intervention Program 165,400 The Grace Child Care Centre Inc EIP - Substance Use In Pregnancy And Parenting 373,481 The Grace Child Care Centre - Commonwealth Grants 22,600 Bega Valley Shire Council Early Childhood Bega Early Intervention Project 308,633 ANGLICARE Canberra & Goulburn CareSouth Batemans Bay Anglicare Toy Library 9,311 Illawarra Early Intervention Program 1,550,214 Armidale Neighbourhood Centre Inc Casino Neighbourhood Centre Inc Gubi Gabun Playgroup 56,375 Brighter Futures Early Intervention Program - Casino 409,704 Armidale Toy Library Inc Centacare - Newcastle Armidale Toy Library 23,060 Positive Intervention Partnership - Taree 449,795 Australian Early Childhood Association NSW Inc Haymarket Foundation Ltd Early Childhood Policy 28,997 Homelessness Intervention Team (HIT) Case Management Bankstown Community Resource Group Inc & Transitional Support Haymarket 350,000 Bankstown Mobile Minders 117,219 Hinchinbrook Child and Family Service Children’s Services Community Development Officer 79,754 Early Intervention Central Coast 2,453,799 Camden Community Connections Inc Local Community Services Association Camden Area Children’s Community Support Worker 31,779 Results Accountability Pilot Project 236,000 Camden Council Mid Richmond Neighbourhood Centre Inc Children’s Services Development Co-ordinator - Camden 58,878 Consortium of Neighbourhood Centres Campbelltown City Council - Brighter Futures Far North Coast 1,027,695 Campbelltown Child & Family Centre 152,853 Mission Australia Campbelltown City Council Mobile Toy and Book Library 22,407 Homelessness Intervention Team (HIT) Case Management Canterbury Bankstown Migrant Resource Centre Inc & Transitional Support Mission 350,000 Child Minding Grant - Marrickville 7,035 Mission Australia Mid North Coast Early Intervention Program 559,833 Canterbury City Council Orana Far West Early Intervention Program 662,481 Early Childhood Intervention Service 39,813 Riverina Murray EIP Lead Agency Project 1,760,244 CatholicCare Shoalhaven Early Intervention Project 649,057 Centacare Early Intervention Program - Speech Pathology Position 57,424 Tablelands Early Intervention Project 479,389 Centacare - Catholic Family Services Nowra Family Support Service Inc Diocese of Broken Bay Shoalhaven Drug & Alcohol in Pregnancy & Parenting Service 85,367 Lower North Shore Family Support Mobile 31,856

NSW Department of Community Services Annual Report 2008/09 177 Section 9 Funded Services Addendum

Church of England Children’s Homes Lapstone Pre-School Kindergarten Association Inc Summer Hill Toy Library 10,455 Early Childhood Assessment & Referral Service 50,085 Coastwide Child & Family Services Inc Early Development Program 23,371 Children’s Services Supported Playgroup - Gosford 46,317 Liverpool City Council Cobar Mobile Children’s Services Inc Family and Children’s Services Planning 55,543 Cobar Mobile Children’s Services 139,707 Macarthur Multicultural Children’s Community Access Care Pair Inc Services Association Inc Community Access Care Pair 96,199 Macarthur Multicultural Children’s Services Development Officer 54,959 Community Child Care Co-operative Ltd Core Operations - CCC 218,499 Marayong House Neighbourhood Centre Inc Blacktown Roving Child Care 84,904 Community Connections Solutions Australia Inc Administration Training & Support Project 66,732 Marrickville Council Magic Yellow Bus Project 120,386 Community First Step Children’s Project Officer - Fairfield 64,926 Merriwa Pre-School Kindergarten Association Inc Fairfield Occasional Care Co-ordinator 26,974 Merriwa Childrens Activity Centre 21,833 Fairfield Roving Child Care Service 71,282 Mission Australia Fairfield Roving Child Care Service 98 37,973 South West Early Childhood Support Service 131,315 Lansvale/Carramar/East Fairfield Supported Playgroup 16,661 Mobile Children’s Services Association of NSW Inc Multicultural Child Care Worker 30,472 Mobile Resourcing Project 258,250 Connect Child and Family Services Inc Monaro Early Intervention Service Inc Possum Toy Library 106,542 MEIS Toy Library, Resource Centre & Outreach Service 9,406 Disability South West Inc Monaro Early Intervention Service 13,734 Noahs Ark Toy Library 15,645 Moree Family Support Inc Ethnic Child Care Family & Community Services Co-op Aladdin’s Cave Toy Library 16,962 Children’s Services Culturally & Linguinistically Diverse Project 191,234 Mountains Outreach Community Service Inc Fairfield City Council Mountains Mobile Minders 99,172 Families Together 48,600 Narrabri & District Community Aid Service Inc Family Child Care Services Central Coast Inc Namoi Toy Library 18,767 Children’s Services Supported Playgroup - Wyong 46,317 Network of Community Activities Gwydir Shire Council Core Program - Network of Community Activities 172,921 Bingara Pre-School Toy Library 16,112 Noah’s Ark Centre of Shoalhaven Inc Hawkesbury Community Outreach Services Inc Aboriginal Child Care Worker Project 44,759 Colo Wilderness Mobile Resource Mobile Minders 26,970 Day Care Program - Noah’s Ark 52,962 Hawkesbury Early Childhood Intervention Service Inc NSW Department of Education & Training Hawkesbury Early Childhood Intervention Service 78,673 - Curran Public School Curran Family Enrichment Project Hinchinbrook Child and Family Service - Schools As Community Centres 30,016 Hinchinbrook Child and Family Service 137,700 Ooranga Family Mobile Resource Unit Assoc Inc Holroyd City Council Ooranga Family Mobile Resource Unit 160,574 Holroyd Toy Library 61,960 Pathways Early Childhood Intervention Inc Holroyd/Parramatta Mobile Minders Inc Pathways Early Childhood Intervention 95,766 Mobile Minders Child Care 104,480 Penrith City Council Illawarra Children’s Services Ltd Mobile Playvan Project 41,017 Children’s Services Co-ordinator - Wollongong 55,751 Penrith Community Toy Library 86,604 Day Care Program - ICS 79,799 Special Needs Vacation Care Project - Penrith 4,410 Illawarra Multicultural Services Inc Vacation Care, 10-12 Year Olds 3,287 Casual Child Minding Scheme 33,431 Reachout Mobile Resource Unit Inc Illawarra Toy Library Association Inc Reachout Toy Library 45,640 Toy Library - Illawarra 12,137 Resource & Toy Library Broken Hill Inverell District Family Services Inc & Far Western Region Inc I.D.F.S. Toy Library Mobile 121,706 Resource & Toy Library - Broken Hill 101,811 Jumbunna Community Pre-School SDN Child and Family Services Pty Ltd & Early Intervention Centre Inc SDN Parent Resource Program - Poet’s Corner Outreach 21,613 Jumbunna Community Pre-School & Early Intervention Centre 250,799 SDN Children’s Services Inc Child and Family Resource Centre 32,447 Khancoban & District Children’s Resource Centre Toy Library SDN Parent Resource Program - Poet’s Corner Outreach 64,847 Khancoban Toy Library 24,375 Share Care Inc Kidsafe NSW Inc Share Care Playgroup 14,171 Playground Advisory Unit 81,562 Shine for Kids Co-op Ltd Koorana Child & Family Centre Inc Winangaay Centre 16,959 Canterbury Mobile Playvan 50,000 Sunny Corner Toy Library Inc Early Childhood Project - Koorana 59,295 Sunny Corner Toy Library 24,475 KU Children’s Services Sylvanvale Foundation Advisers Project - Sydney 158,713 Sylvanvale Early Learning Service 110,660 KU Glenhaven Mobile Child Care 64,574 Tamworth Toy Library Inc KU James Cahill Learning Together Program 116,358 Tamworth Toy Library 11,171 Lady Gowrie Child Centre The Infants Home Ashfield Gowrie Child & Family Info Line 89,539 Specialist Intervention Services 152,938 Multicultural Resource Unit Project 88,543 Learning & Development Service Rural Research & Resource Unit 117,515 - Johnson House Intervention Project 34,837 Lake Macquarie City Council The Trustees of the Society of St Vincent de Paul (NSW) Lake Macquarie Children’s Services Worker 57,301 Mingaletta Family Centre 48,591

178 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

The Uniting Church in Aust Property Trust (NSW) Birralee Longday Care Centre Inc - Wesley Mission Birralee Longday Care Centre 40,825 The Hills Family Centre Children’s Worker 21,459 Birrelee Multi-Functional Aboriginal Children’s The Uniting Church in Australia Property Trust (NSW) Service Aboriginal Corporation - UnitingCare Burnside Birrelee MACS Pre-School & Long Day Child Care Service 33,859 Bidwill NEWPIN 96,462 Blacktown Anglican Child Care Centre Inc Children With Challenging Behaviours 9,143 Blacktown Anglican Child Care Centre 37,312 Upper Hunter Children’s Mobile Outreach Service Inc Blacktown City Council Upper Hunter Children’s Mobile Outreach Service 172,004 Astral Drive Child Care Centre 33,657 Wee Waa & District H.A.C.C. Association Inc Blackett Child Care Centre 32,321 Wee Waa & District Toy Library 51,832 Bob Sinclair Child Care Centre 31,443 Woodbine Neighbourhood Centre Inc Cannon Street Child Care Centre 32,305 Macarthur Care Pair 88,483 Dean Park Child Care Centre 34,193 Yarran Early Intervention Inc Hassall Grove Child Care Centre 36,848 Central Coast Toy Library for Children with Special Needs 26,924 Hawke Lane Child Care Centre 37,549 Young Pre-School Kindergarten Inc Hillend Road Child Care Centre 34,189 Young Mobile Play Activities 41,801 Jim Lynch Child Care Centre 31,829 Joanne Sommarco Child Care Centre 34,162 Long Day Care Subsidies John Armitage Child Care Centre 37,855 Abbotsford Long Day Care Centre Inc Kerry Jones Child Care Centre 16,770 Abbotsford Long Day Care Centre 35,254 Kings Langley Child Care Centre 33,339 Abercrombie Street Child Care Ltd Kings Park Child Care Centre 32,138 Boundary Lane Children’s Centre 46,505 Kurung Child Care Centre 33,339 Adamstown Child Care Centre Lalor Park Child Care Centre 55,837 Adamstown Child Care Centre 36,079 Leabons Lane Child Care Centre 33,724 Amigoss Co-operative Ltd Maria Howey Child Care Centre 36,848 Amigoss Child Care Centre 22,088 Nan Moran Child Care Centre 32,905 Amy Hurd Child Care Centre Inc Riverstone Child Care Centre 32,591 Amy Hurd Child Care Centre 31,579 William Lawson Child Care Centre 32,218 ANGLICARE Canberra & Goulburn Blinky Bill Portland Child Care Centre Inc St Saviour’s Long Day Care 14,670 Blinky Bill Long Day Care - MPC 19,327 Annette’s Place Inc Bolton Point Child Care Centre Inc Annette’s Place Long Day Care - MPC 20,411 Bolton Point Child Care Centre 36,648 Arabic Australian Child Care Centre Bourke & District Multi-Purpose Child Care Arabic Australian Child Care Centre 31,683 Bourke Child Care Centre 23,563 Ashmont Pre-School Inc Brewarrina Child Care Centre Association Inc Ashmont Pre-School 37,610 Brewarrina Child Care Centre 9,596 Auburn Council Bunya Child Care Centre Auburn Long Day Care Centre 34,979 Bunya Child Care Centre 34,525 Australian Red Cross Society - NSW Burwood Neighbourhood Child Care Co-operative Ltd Elm St Early Learning Centre 32,227 Glen Mervyn Child Care Centre 8,425 Byron Shire Council Australian Turkish & Kurdish Community Sand Hills Early Childhood Centre 54,486 Services Co-operative Ltd Ana Kindergarten 29,354 Campbell Street Children’s Centre Campbell Street Childcare & Education Centre 46,081 Awabakal Newcastle Aboriginal Co-operative Ltd Awabakal Long Day Care Centre 34,622 Campbelltown City Council Amarina Child Care Centre 37,884 Bain Park Community Pre-School Inc Bain Park Community Pre-School 30,695 Amber Cottage Child Care Centre 37,598 Eagles Nest Child Care Centre 30,781 Balmain Children’s Centre Ltd Kabbarli Early Learning Centre 34,528 Balmain Children’s Centre 41,857 Minto Child Care Centre 31,921 Balranald Early Learning Centre Incorporated Parklands Child Care Centre 36,873 Balranald Early Learning Centre 37,487 Waratah Cottage Child Care Centre 35,213 Bangalow Community Children’s Centre Inc Wombat Willows Child Care Centre 32,774 Bangalow Community Pre-School 56,263 Camperdown Child Care Centre Baptist Community Services - NSW & ACT Camperdown Child Care Centre 38,899 Northmead Baptist Child Care Centre - Long Day Care 32,011 Canterbury Children’s Cottage Barnardos Australia Canterbury Children’s Cottage 28,722 Long Day Care Program 28,525 Canterbury City Council Bathurst Regional Council Earlwood Children’s Centre 30,016 Bathurst Long Day Care Centre 44,798 Hurlstone Park Children’s Centre 32,442 Batlow Apple Tree Learning Centre Co-operative Ltd Lakemba Children’s Centre 27,447 Batlow Pre-School Long Day Care Centre 29,575 Punchbowl Children’s Centre 29,674 Bega Valley Shire Council Cardiff Early Education & Care Centre Inc Bandara Children’s Services - LDC RMPC 18,169 Cardiff Early Education & Care Centre 43,498 Eden Child Care Centre 33,232 Carinya Neighbourhood Children’s Centre Inc Beresfield Community Children’s Education Centre Carinya Neighbourhood Children’s Centre 44,603 Beresfield Community Children’s Education Centre 44,345 Centacare - Catholic Family Services Berrigan Children’s Centre Association Inc Diocese of Broken Bay Berrigan Children’s Centre 26,737 Centacare Catholic Family Services Long Day Care 72,487 Betty Spears Child Care Centre Ltd Cessnock Multi Purpose Children’s Centre Ltd Betty Spears Child Care Centre 68,925 Cessnock Long Day Care Centre 86,702

NSW Department of Community Services Annual Report 2008/09 179 Section 9 Funded Services Addendum

Charlestown Child Care & Early Learning Centre Glen Innes Severn Council Charlestown Child Care & Early Learning Centre 33,265 The Gum Tree Glen Children’s Centre 35,960 Children’s Services Community Management Glendale Early Education Centre Inc Thornton Child Care & Pre School Centre 34,997 Glendale Early Education Centre 35,181 Chinese Australian Services Society Co-op Ltd (CASS) Glendore Child Care Centre Inc Campsie Child Care Centre 40,392 Glendore Child Care Centre 25,203 Cinderella Kindergarten Glenmark Pre-School Kindergarten Inc Cinderella Kindergarten 23,077 Glenmark Pre School Kindergarten 24,904 City of Albury Council Golden Valley Children’s Learning Centre Inc Banjora Children’s Centre 49,889 Golden Valley Children’s Learning Centre 34,425 City of Sydney Council Gosford City Council Alexandria Child Care Centre 37,206 James Mitchell Child Care Centre 42,354 Kariong Long Day Care Centre 37,287 Clovelly Child Care Centre Clovelly Child Care Centre 39,782 Michael Burns Children’s Centre 39,582 Niagara Park Children’s Centre 36,635 Communicare Sydney Papalya Long Day Care Centre 39,417 Ardill Family Centre 31,946 Terrigal Children’s Centre 37,287 Ardill House Children’s Centre 34,839 Umina Child Care Centre 47,527 Kurralee Children’s Centre 48,932 Roslyn Hall Children’s Centre 35,905 Gosford Community Child Care Association Inc Turrella Children’s Centre 42,583 Gosford Community Child Care Centre 44,216 Greek Orthodox Community of NSW Ltd Cooloon Children’s Centre Inc Greek Community Child Care Centre 48,181 Cooloon Children’s Centre 34,263 Green Hills Child Care Centre Inc Coonamble Children’s Services Inc Greenhills Child Care Centre 35,958 Coonamble Multi-Functional Child Care Centre 22,411 Grenfell Pre-School & Long Day Care Centre Inc Cowra Early Childhood Services Co-operative Ltd Grenfell Long Day Care 40,483 Cowra Children’s Mobile Resource Service - Long Day Care 4,161 Cowra Long Day Care (Carinya) 45,325 Griffith Child Care Centre Griffith Long Day Care Centre 65,653 Cringila Children’s House Gumnut Cottage Inc Cringila Children’s House 26,560 Gumnut Cottage - Coffs Harbour 34,904 Cudal Community Children’s Centre Gunnedah Family & Children’s Service Inc Cudal Long Day Care 2,422 Mary Ranken Child Care Centre 31,036 Cuddlepie Early Childhood Learning Centre Guyra Pre-School Inc Cuddlepie Early Childhood Learning Centre 37,119 Guyra Pre-School & Long Day Care Centre 28,824 Deniliquin Children’s Centre Inc Hamilton Child Care Centre Inc Deniliquin Mobile - Long Day Care 5,518 Hamilton Child Care Centre 27,250 Dubbo City Council Hampden Bridge Child Care Centre Inc Rainbow Cottage Long Day Care 38,919 Hampden Bridge Long Day Care Centre 35,570 Eastern Zone Gujaga Aboriginal Corporation Hastings Pre-School/Long Day Care Centre Inc Gujaga Multifunctional Aboriginal Children’s Service 33,300 Hastings Pre-School/Long Day Care Centre 32,936 Eastlake Community Child Care Inc Hawkesbury River Child Care Inc Belmont Long Day Care Centre 41,976 Hawkesbury River Child Care Centre 13,134 Edgeworth Child Care Centre Inc Hay Plains Child Care Centre Inc Edgeworth Child Care Centre 35,820 Hay Plains Child Care Centre 22,603 Elermore Vale Early Learning Centre Inc Hazelwood Child Care Centre Inc Elermore Vale Early Learning Centre 37,133 Hazelwood Child Care Centre 29,934 Elizabeth Street Extended Hours Pre-School Inc Hillston Billylids Inc Elizabeth Street Extended Hours Pre-School 18,471 Hillston Billylids 27,214 Erina Baptist Community Care Limited Hobartville Long Day Pre-School Inc Erina Baptist Pre-School & Long Day Care 29,725 Hobartville Long Day Pre-School 35,622 Euroka Children’s Centre Inc Hobbit New England Pre-School & Child Care Centre Inc Euroka Children’s Centre 36,159 Hobbit New England Pre-School & Child Care Centre 28,164 Fairfield City Council Holbrook Children’s Centre Inc Bonnyrigg Early Learning Centre 34,157 Holbrook Children’s Centre 44,738 Bonnyrigg Heights Early Learning Centre 35,245 Holroyd City Council Cabramatta Early Learning Centre 39,261 Guildford West Children’s Centre 32,015 Canley Vale Early Learning Centre 27,804 Holroyd Children’s Centre - Banksia Babes 28,015 Janice Crosio Early Learning Centre 32,012 Holroyd Children’s Centre - Gumnut Grove 15,609 St Johns Park Early Learning Centre 32,012 Wenty Children’s Centre 33,053 Tasman Parade Early Learning Centre 12,625 Holsworthy Long Day & Occasional Care Centre Wakeley Early Learning Centre 32,700 Holsworthy Long Day and Occasional Care Centre 31,209 Wetherill Park Early Learning Centre 32,846 Hornsby/Ku-ring-gai Montessori Society Fairfield Nursery School Inc Hornsby/Ku-ring-gai Montessori Pre-School 20,038 Fairfield Nursery School 32,955 Hunter Region Working Women’s Group Ltd Filipino Community Co-operative Ltd Six Hats Early Childhood Service 45,380 Hiyas Ng Bayan Child Care Centre 26,274 Hurstville City Council Forbes Child Care Centre Inc Penshurst Long Day Care 36,199 Forbes Learning Ladder 55,865 Illawarra Area Child Care Ltd Galloway Children’s Centre Ltd Alunga Child Care Centre 29,083 Galloway Children’s Centre 39,179 Clipper Road Child Care Centre 36,340 Gamumbi Early Childhood Education Centre Inc Keiraview Child Care Centre 33,018 Gamumbi Early Childhood Education Centre 34,415 Sanctuary Point Children’s Centre 29,565

180 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Smith Street Child Care Centre 33,407 Lane Cove Council Wallaroo Child Care Centre 39,737 Kindy Cove Long Day Care Centre 50,551 Illawarra Children’s Services Ltd Leeton Child Care Centre Inc Barrack Heights Children’s Centre 49,699 Leeton Long Day Care Centre 33,734 Bulli Children’s Centre 35,285 Leichhardt Municipal Council Cobbler’s Hill Children’s Centre 33,769 Annandale Child Care Centre 25,521 Corrimal Children’s Centre 34,943 John McMahon Child Care Centre 12,636 Dapto Children’s Centre 37,815 Leichhardt Children’s Centre 35,425 Kenny Street Children’s Centre 21,917 Lismore City Council Kiama Downs Children’s Centre 51,060 Koala Long Day Care Centre 35,649 Koonawarra Children’s Centre 39,289 Lithgow Rural Multi Purpose Child Care Assoc Inc Stewart Street Children’s House 33,596 Gumnut House Long Day Care - MPC 34,711 Warrawong Children’s House 34,834 Western Suburbs Child Care Centre 47,830 Little Bear Child Care Cottage Inc Little Bear Child Care Cottage 28,622 Inner City Care Child Care Centre Inner City Care Child Care Centre 40,106 Liverpool City Council Cecil Hills Children’s Centre 31,683 Inverell District Family Services Inc Hinchinbrook Multi-Purpose Children’s Centre - DP 55,273 Catherine Campbell Long Day Care 49,896 Holsworthy Children’s Centre 37,645 Jesmond Early Education Centre Inc Prestons Children’s Centre 34,161 Jesmond Early Education Centre 54,806 Warwick Farm Children’s Centre 35,565 Joey’s Pouch Educational Child Care Centre Inc Wattle Grove Children’s Centre - DP 35,083 Joey’s Pouch Child Care Centre 31,991 Macedonian Child Care Centre “Ilinden” Jumbunna Children’s Centre Ltd Macedonian Child Care Centre “Ilinden” 20,538 Jumbunna Children’s Centre 28,742 Macksville Pre-School Childcare Centre Ltd Kanga’s House Child Care Centre Inc Macksville Pre-School Child Care Centre 35,997 Kanga’s House Child Care Centre 65,812 Katoomba Children’s Cottage Maitland Child Care Centre Inc Katoomba Children’s Cottage 41,629 Shamrock Hill Early Learning & Long Day Care Centre 38,412 Kellys Place Malabar/Chifley Parents Co-operative Ltd Kelly’s Place 40,735 Blue Gum Cottage Children’s Centre 27,153 Kemblawarra Child & Family Centre Inc Manly Council Kemblawarra Child & Family Centre 18,887 The Roundhouse Child Care Centre 32,544 Kempsey Children’s Services Co-operative Ltd Maronite Sisters of the Holy Family Kempsey Multi-Purpose Rural Long Day Care 25,518 Maronite Sisters Pre-School 43,184 Keymer Child Care Centre Inc Maroubra Neighbourhood Children’s Centre Keymer Child Care Centre 50,025 Maroubra Neighbourhood Children’s Centre 25,925 Kindamindi Co-op Ltd Marrickville Council Kindamindi Neighbourhood Children’s Centre 28,809 Addison Road Child Care Centre 35,522 Kindilan Child Care Centre Inc Cavendish Street Child Care Centre 23,461 Kindilan Child Care Centre - Forster/Tuncurry 99,118 Deborah Little Child Care Centre 52,175 Koala Child Care Centre Enmore Child Care Centre 35,072 Koala Child Care Centre 46,861 May Murray Child Care Centre 15,191 Kogarah Municipal Council Tillman Park Child Care Centre 41,511 Ocean Street Kindergarten 9,282 Maryland Care & Early Education Centre Inc Kogarah Uniting Church Long Day Care Maryland Care & Early Education Centre 53,838 Kogarah Uniting Church Long Day Care 31,439 McGraths Hill Children’s Centre Inc Kogil Street Pre-School Association Inc McGraths Hill Children’s Centre 34,622 Kogil Street Pre-School 25,467 Merindah Children’s Centre Inc Kookaburra Korner Early Education Centre Inc Merindah Children’s Centre 22,353 Kookaburra Korner Early Education Centre 40,862 Merrydays Kindergarten Society Inc KU Children’s Services Merrydays Kindergarten 32,140 KU Bradfield Park Children’s Centre 35,206 Metford Child Care Centre Ltd KU Centennial Parklands Children’s Centre 46,132 Metford Child Care Centre 39,393 KU Chester Hill Children’s Centre 37,306 Mid-Western Regional Council KU Concord Children’s Centre 23,376 Mudgee Child Care Centre 37,274 KU CT Lewis Child Care Centre 45,193 Miller Baptist Church KU Greenacre Children’s Centre 36,500 Huz ‘N’ Buz Child Care - Long Day Care 17,980 KU Kintaiba Community Child Care Centre 48,540 KU Laurel Tree House Child Care Centre 27,355 Milperra Community and Children’s Services Ltd Milperra Child Care Centre 37,707 KU Macquarie Park Children’s Centre 37,182 KU Phillip Park Children’s Centre 35,287 Mitchell Child Care Association Inc KU Playford Park Children’s Centre 33,324 Mitchell Child Care Centre 34,538 KU Prepaid Therapeutic Childcare Places 6,430 Moree Plains Shire Council KU Ultimo Child Care Centre 52,339 Gwydir Day Care & Pre-School 41,066 KU Union Child Care Centre 48,218 Morisset & District Children’s Co-operative Ltd KU Village Green Children’s Centre 40,496 Morisset & District Children’s Centre 26,302 KU Wonnayba Child Care Centre 32,940 Mount Druitt Church of Christ Child Care Centre In Kubby House Child Care Centre Inc Mount Druitt Church of Christ Child Care Centre 22,205 The Kubby House Child Care Centre 14,372 Mount Hutton Child Care Centre Kurri Early Childhood Centre Inc Mount Hutton Child Care Centre 32,755 Kurri Early Childhood Centre 69,523 Mount Victoria Public School Extended Hours Lady Gowrie Child Centre Pre School & Early Learning Centre Inc Gowrie Child Care Centre 73,183 Possum’s Patch Children’s Hub 19,681

NSW Department of Community Services Annual Report 2008/09 181 Section 9 Funded Services Addendum

Mountain Community Children’s Centre Inc Richmond Valley Care-Ring Association Inc Mountain Community Children’s Centre 60,664 Care-Ring Children’s Centre 44,829 Multi Purpose Allira Gathering Association Inc Rosebery Child Care Centre Multi Purpose Allira Gathering 32,182 Rosebery Long Day Care 33,576 Muswellbrook Child Care Centre Inc Royal Society for the Welfare of Mothers & Babies Muswellbrook Child Care Centre 27,881 Guthrie Child Care Centre 27,474 Narrandera Pre-School Inc Rozelle Child Care Centre Ltd Narrandera Pre-School Early Childhood Centre 32,596 Rozelle Child Care Centre 68,769 New School of Arts Neighbourhood House Inc Salamander Child Care Centre Inc South Grafton Long Day Care Centre 64,614 Salamander Child Care Centre 52,127 Noogaleek Children’s Centre SDN Children’s Services Inc Noogaleek Children’s Centre 40,929 Erskineville Child and Family Learning Centre 33,791 North Bondi Kindergarten - LDC Hamilton Street Child and Family Learning Centre 31,314 North Bondi Kindergarten - LDC 13,372 Hurstville Child and Family Learning Centre 19,766 Nought to Five Early Childhood Centre Inc Lady McKell Child and Family Learning Centre 31,420 Nought to Five Early Childhood Centre 28,221 Linthorpe St Child and Family Learning Centre 33,907 Nurruby Children’s Services Inc Lois Barker Child and Family Learning Centre 39,424 Nurruby Childcare Centre & Pre-School 73,716 Marrickville Child and Family Learning Centre 36,726 Orange City Council Mosman Child and Family Learning Centre 33,791 Courallie Park Child Care Centre 32,104 Ngallia Child and Family Learning Centre 42,554 Spring Street Child Care Centre 65,089 Northern Suburbs Child and Family Learning Centre 50,690 Yarrawong Child Care Centre 31,218 Paddington Child and Family Learning Centre 61,952 Parkes Early Childhood Centre Inc Pyrmont Child and Family Learning Centre 36,614 Parkes Long Day Care - MPC 28,657 Redfern Child and Family Learning Centre 45,052 Parramatta City Council Riverwood Child and Family Learning Centre 42,386 Dundas Child Care Centre 32,157 Surry Hills Child and Family Learning Centre 45,052 Ermington Possum Patch 33,436 Woolloomooloo Child and Family Learning Centre 78,842 Frances Fisk Child Care Centre 34,556 Shellharbour City Council Jubilee Park Child Care Centre 32,601 Warilla Child Care Centre 32,835 Northmead Redbank Children’s Centre 37,031 Singleton Council Penrith City Council Colleen Gale Children’s Centre 53,748 Blue Emu Children’s Centre 34,571 Smithfield Child Care Centre Inc Carita Children’s Centre 33,339 Smithfield Child Care Centre 48,265 Cook Parade Children’s Centre 34,953 Snugglepot Day Care Centre Inc Erskine Park Children’s Centre 33,771 Snugglepot Day Care Centre 70,555 Jamisontown Children’s Centre 37,708 Kindana Children’s Centre 38,676 St Andrew’s Children’s Neighbourhood Centre Inc St Andrew’s Children’s Neighbourhood Centre 20,172 Koala Corner Children’s Centre 38,431 Platypus Playground Children’s Centre 34,458 St Anthony’s Family Care Ridge-ee-Didge Children’s Centre 34,193 St Anthony’s Long Day Care 23,063 Stepping Stones Children’s Learning Centre 33,657 St Mark’s Child Care Centre Oakhurst Inc Strauss Road Children’s Centre 35,153 St Mark’s Child Care Centre - Oakhurst 31,228 Tamara Children’s Centre 28,405 St Mary’s Child Care Centre Ltd The Emu Plains Kids Place 33,811 St Mary’s Child Care Centre 32,636 Wattle Glenn Children’s Centre 37,362 St Michael’s Family Centre Ltd Werrianda Children’s Centre 34,561 St Michaels Long Day Care Centre - Baulkham Hills 20,376 Werrington County Children’s Centre 36,010 St Paul’s Lutheran Kindergarten Inc Yoorami Children’s Centre 52,721 St Paul’s Lutheran Kindergarten 20,390 Pippies Early Childhood Centre Inc St Thomas Rozelle Child Care Centre Pippies Multi Purpose Centre - Long Day Care 20,110 St Thomas Child Care Centre 29,801 Pittwater Council Strathfield One-Stop Child Care Services Inc Warriewood Children’s Centre 12,915 Strathfield One Stop Child Care Service - Long Day Care 62,519 Playmates Cottage Child Care Centre Dubbo Inc Style’s Street Children’s Community Playmates Cottage Child Care Centre 38,919 Long Day Care Centre Inc Port Stephens Council Styles Street Children’s Community Long Day Care Centre 46,118 Medowie Children’s Centre 67,292 Sutherland Shire Council Possum’s Corner Allison Crescent Long Day Care Centre 39,356 Possum’s Corner 35,173 Bradman Road Child Care Centre 34,200 POW Place Community Child Care Centre Ltd Caldarra Avenue Child Care Centre 42,882 POW Place Community Child Care Centre 34,766 Canberra Road Child Care Centre 42,435 Presbyterian Church of Australia in the Dianella Street Child Care Centre 45,197 State of New South Wales Fauna Place Child Care Centre 33,428 Campbelltown Presbyterian Community Child Care Centre 35,056 Franklin Road Child Care Centre 42,656 Queanbeyan City Council Hobart Place Child Care Centre 35,342 South Queanbeyan Children’s Centre 22,216 Moore Street Child Care Centre 51,595 Rainbow Children’s Centre Inc Soldiers Road Child Care Centre 35,192 Rainbow Children’s Centre 31,950 Waratah Street Child Care Centre 35,348 Rainbow Street Child Care Centre Inc Sydney South West Area Health Service Rainbow Street Child Care Centre 34,761 Lucas Street Child Care Centre 32,538 Randwick Open Care For Kids Inc Tenterfield Child Care Centre Inc Randwick Open Care For Kids 35,336 Tenterfield Long Day Care Centre 31,793 Raymond Terrace Early Education Centre Inc Tharawal Aboriginal Corporation Raymond Terrace Early Education Centre 37,154 Tharawal Long Day Care Centre 38,687

182 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

The Benevolent Society Tumbarumba Shire Council Maurice O’Sullivan Child Care Centre 29,234 Puggles Children’s Service Van 28,520 Sir Philip Baxter Child Care Centre 37,046 U@MQ Limited Sir Philip Baxter Child Care Centre 16,681 Gumnut Cottage 53,986 The Council of the City of Botany Bay Ulladulla Children’s Centre Inc Hillsdale Child Care Centre 45,548 Ulladulla Children’s Centre 35,448 Mascot Child Care Centre 31,314 University of New South Wales The Council of the Shire of Hornsby House at Pooh Corner Child Care Centre 55,322 Asquith Nursery and Preschool Centre 33,867 UTS Child Care Inc Cherrybrook Nursery and Preschool Centre 37,587 Magic Pudding Child Care Centre 47,316 Hornsby Nursery and Preschool Centre 30,640 Vattana Neighbourhood Children’s Centre Somerville Park Early Childhood Education Centre 26,054 Vattana Neighbourhood Children’s Centre 25,700 Westleigh Nursery and Preschool Centre 35,926 Warners Bay Early Learning and Care Centre Inc The Cubbyhouse Pre-School & Occasional Care Centre Inc Warners Bay Early Learning & Care Centre 47,074 The Cubby House Preschool & Occasional Care 31,558 Warringah Council The Grace Child Care Centre Inc Belrose Community & Children’s Centre 35,510 The Grace Child Care Centre - Commonwealth Grants 22,598 Brookvale Children’s Centre 37,862 The Guardian Angel Pre-School Kindergarten Inc Dee Why Child Care Centre 59,971 The Guardian Angel Pre-School 14,565 Narrabeen Long Day Care 45,584 The Hills Shire Council Waverley Council Balcombe Heights Child Care Centre 35,845 Bronte Child Care Centre 49,883 Castle Glen Child Care Centre 37,376 Gardiner Child Care Centre 23,661 Ellerman Child Care Centre 34,014 Waverley Child Care Centre 38,470 Eurambie Park Child Care Centre 37,721 Excelsior Ave Child Care Centre 37,216 West Ryde Neighbourhood Children’s Centre West Ryde Neighbourhood Children’s Centre 30,327 North Rocks Child Care Centre 35,968 White Dove Children’s Centre The Infants Home Ashfield Learning & Development Service - Murray House 6,429 White Dove Children’s Centre 30,895 Learning & Development Service - Gorton House 17,073 Wilberforce Early Learning Centre Inc Learning & Development Service - Johnson House 20,204 Wilberforce Early Learning Centre 34,839 Learning & Development Service - Robinson House 30,646 Willoughby City Council Learning and Development Centre - Rigby House 17,112 Artarmon Child Care Centre 23,909 Devonshire Children’s Centre 34,556 The Salvation Army (NSW) Property Trust The Salvation Army Child Care Centre - Macquarie Fields 34,133 Wiradjuri Aboriginal Corporation Community & Child Care Centre The Trustees of the Society of St Vincent de Paul (NSW) Wiradjuri Child Care Centre 26,558 Margaret Druitt Day Care Centre - St Vincent de Paul Society 43,665 The Uniting Church in Australia Property Trust (NSW) Wollongong Unicentre Ltd Dove Cottage Children’s Centre - DP 19,451 Children’s Services - South Coast Workers Child Care Centre 40,825 Dove Nest Children’s Centre 6,991 Woodrising Community Pre-School Ella Community Child Care Centre 34,661 & Childcare Centre Inc Galston Long Day Care Centre 32,315 Woodrising Community Pre-School & Child Care Centre 39,685 Grantham Heights Uniting Church Long Day Care 39,306 Woodville Community Service Inc Greystanes Uniting Church Child Care Centre 41,986 Carramar Child Care Centre - Long Day Care 33,296 Iluka Childcare Centre 39,254 Woolgoolga Child Care Centre Inc Noah’s Ark Pre-School 35,631 Woolgoolga Child Care Centre 19,751 Paddington Children’s Centre 47,203 Woy Woy Peninsula Child Care Centre Co-operative Revesby Uniting Church Child Care Centre 33,241 Woy Woy Peninsula Long Day Care Centre 22,510 Sarah’s Place Long Day Care 13,653 Wyong Shire Council Springwood Uniting Kids Care 15,064 Kanwal Care & Education 62,467 Summer Hill Children’s Centre 23,208 Karinya Care & Education 37,206 UnitingCare Penrith Children’s Centre 61,469 Northlakes Care & Education 41,818 UnitingCare Susanna Children’s Centre 25,500 Spotted Gum Care & Education 37,282 The Uniting Church in Australia Property Trust (NSW) Tom Stone Care & Education 37,252 - UnitingCare Burnside Treelands Care & Education 37,157 UnitingCare Ingleburn Children’s Centre 20,889 Yalbillinga Boori Day Care Centre Aboriginal Corp Tibooburra Multi Purpose Centre Inc Yalbillinga Boori Day Care Centre 32,924 Tibooburra Multi Purpose Centre - Long Day Care 13,984 Yarrunga Early Learning Centre Inc Toronto Community Child Care Centre Inc Yarrunga Children’s Centre 42,805 Toronto Community Child Care Centre 37,842 Yawarra Community & Child Care Centre Ltd Tottenham Pre-School Kindergarten Assoc Inc Yawarra Community Child Care Centre 24,115 Tottenham Early Childhood Centre 4,120 Young Child Care Centre Towri Aboriginal Corporation Gumnut Grove Child Care Centre 38,837 Towri Multi-Functional Aboriginal Children’s Services Centre 29,057 Toxteth Kindergarten Inc Occasional Care Subsidies Toxteth Kindergarten 17,024 Albury Occasional Childcare and Early Trundle Children’s Centre Inc Learning Centre Assoc Inc Trundle Children’s Service 23,071 Central Albury Occasional Child Care Centre 57,041 Trustees Roman Catholic Church Diocese of Lismore Annette’s Place Inc St Agnes Pre-School & Long Day Care Centre 40,514 Annette’s Place Occasional Child Care - MPC 31,977 Tullamore Pre-School & Child Care Centre Inc Ashfield Baptist Childcare Inc Tullamore Child Care Centre 1,928 Ashfield Baptist Childcare 15,677 Tumbarumba Pre-School Kindergarten Inc Auburn Council Carcoola Children’s Centre 31,923 Auburn Occasional Care 16,774

NSW Department of Community Services Annual Report 2008/09 183 Section 9 Funded Services Addendum

Australian Red Cross Society - NSW Hawkesbury River Child Care Inc Glen Mervyn Child Care Centre 8,427 Hawkesbury River Neighbourhood Occasional Care 12,142 Ballina River Street Children’s Centre Inc Hawkesbury River Occasional Child Care 27,256 River Street Children’s Centre Occasional Care 35,466 Hay Mobile Children’s Service Inc Bathurst Regional Council Hay Mobile Farm Based Occasional Care 102,371 Bathurst Neighbourhood Model Occasional Care - “Scallywags” 12,508 Holroyd City Council Bega Valley Shire Council The Sometime Centre Neighbourhood Occasional Care 32,991 Bandara Children’s Services - OCC RMPC 15,584 Hurstville City Council BHCCA Hurstville Pre-school and Occasional Care Centre 41,296 Bankstown Occasional Care 36,105 Illawarra Area Child Care Ltd Blinky Bill Portland Child Care Centre Inc Short Street Occasional Care Centre 32,948 Blinky Bill Occasional Child Care - MPC 11,767 Wallaroo Neighbourhood Occasional Care 12,579 Bondi Beach Cottage Inc Illawarra Children’s Services Ltd Bondi Beach - The Cottage Child Care Centre 67,422 Narellan Early Learning Centre 52,178 Botany Family & Children’s Centre Inc Jumbunna Children’s Centre Ltd Botany Family & Children’s Neighbourhood Occasional Care 18,784 Jumbunna Neighbourhood Occasional Care 17,305 Botany Occasional Care Centre 15,066 Kempsey Children’s Services Co-operative Ltd Braidwood Pre-School Association Inc Kempsey Multi-Purpose Occasional Care Centre 32,378 Braidwood Pre-School Occasional Care 6,420 Kids of the Castle Occasional Care Centre Inc Cabramatta Community Centre Inc Kids of the Castle Occasional Care Centre Inc 48,188 Cabramatta Community Centre Occasional Child Care 79,153 Koninderie Community Based Pre-School Inc Cammeray Occasional Child Care Centre Inc Koninderie Neighbourhood Occasional Care 12,579 Cammeray Occasional Child Care Centre 13,025 Kooringal Casual Child Care Centre Inc Campbelltown City Council Kooringal Occasional Child Care 58,175 Namut Occasional Child Care Centre 32,948 KU Children’s Services Canowindra Pre-School Kindergarten Inc KU Glenhaven Preschool & Occasional Care Centre 70,844 Canowindra Occasional Care 7,463 KU Macarthur Occasional Child Care Centre 34,533 Canterbury City Council KU Moss Vale Children’s Centre & Occasional Care Centre 53,427 Carrington Occasional Child Care Centre 83,328 KU Play Station Occasional Care Centre 99,005 Caterpillar House Occasional Child Care Association Inc Ku-ring-gai Council Caterpillar House Occasional Child Care Centre 61,684 Thomas Carlyle Children’s Centre 12,508 Chatswood Occasional Child Care Centre Inc Lane Cove Occasional Child Care Inc Chatswood Occasional Child Care Centre 57,672 Lane Cove Occasional Child Care Centre 48,302 Children First Inc Leichhardt Municipal Council Balmoral Street Occasional Care 32,847 Annandale Occasional Child Care Centre 10,357 Plumpton Occasional Care Centre - SA 32,948 Rozelle Occasional Care 17,745 Church of England Children’s Homes Lithgow Rural Multi Purpose Child Care Assoc Inc Weldon Centre Neighbourhood Occasional Care 37,932 Gumnut House Occasional Child Care - MPC 13,665 City of Sydney Council Malabar Occasional Child Care Centre Inc Redfern Occasional Care Indigenous Support Project 40,618 Malabar Occasional Child Care Centre 34,290 Redfern Occasional Child Care 86,040 Manly Council Communicare Sydney Harbour View Children’s Centre 39,691 Rockdale Occasional Child Care Centre 31,668 Miller Baptist Church Community First Step Huz ‘N’ Buz Occasional Care - SA 24,712 Fairfield Occasional Care 37,136 Mortdale Community Services Inc The Parks Occasional Care 8,508 Mortdale Neighbourhood Occasional Child Care 16,894 Concord Occasional Child Care Inc (Concord Cubby) Mortdale Occasional Child Care 30,449 Concord Cubby House 44,468 Mosman Municipal Council Cowra Early Childhood Services Co-operative Ltd Mosman Occasional Child Care Centre 38,835 Cowra Occasional Care 7,722 Mount Druitt Occasional Child Care Inc Culcairn Early Childhood Centre Inc Mount Druitt Occasional Child Care Centre 56,861 Culcairn Occasional Care 10,177 Mountains Outreach Community Service Inc Dawn Song Children’s Centre Inc Blue Mountains Occasional Child Care Service 77,263 Dawn Song Occasional Child Care 12,339 Narrabri & District Community Aid Service Inc Deniliquin Children’s Centre Inc Narrabri Occasional Child Care Centre 32,794 Deniliquin Child Care Centre 26,260 North Rocks/Carlingford Casual Child Care Centre Djanaba Neighbourhood Occasional Care Service North Rocks/Carlingford Casual Child Care Centre 43,846 Djanaba Neighbourhood Occasional Care Service 40,658 North Sydney Occasional Child Care Centre Trading Drummoyne Occasional Child Care Inc as Crows Nest Occasional Child Care Centre Drummoyne Occasional Child Care Centre 42,477 North Sydney Occasional Child Care Centre 28,103 Eastwood Occasional Child Care Centre Inc Orange City Council Eastwood Occasional Child Care Centre 38,835 Orange Neighbourhood Model Occasional Care 16,774 Gladesville Occasional Child Care Centre Inc Orange Occasional Care Cottage 68,449 Gladesville Occasional Child Care Centre 37,003 Pambula Pre-School Kindergarten Association Inc Gosford Cubbyhouse Occasional Pebbles Occasional Care 16,229 & Long Day Care Centre Inc Parkes Early Childhood Centre Inc Gosford Cubbyhouse Occasional & Long Day Care Centre 31,269 Parkes Occasional Child Care Centre - MPC 25,736 Hawkesbury City Council Parramatta City Council Richmond Occasional Child Care Centre 29,774 Westfield Occasional Child Care Centre 32,464 Hawkesbury Community Outreach Services Inc Peninsula Community Centre Inc Colo Wilderness Mobile Occasional Child 35,213 Peninsula Occasional Child Care Centre 48,645

184 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Penrith Community Aid Service Association Inc Alcheringa Pre-School Association Inc Occasional Child Care Centre 48,545 Alcheringa Pre-School 104,938 Pippies Early Childhood Centre Inc All Saints Pre-School Albion Park Inc Pippies Multi Purpose Centre - Occasional Care 15,952 All Saints Pre-School 90,987 Pittwater Council Alstonville Baptist Church Warriewood Children’s Centre Occasional Care 32,709 Alstonville Baptist Community Pre-School 89,311 Possums’ Den Coffs Harbour Inc ANGLICARE Canberra & Goulburn Possums’ Den Occasional Care 14,425 Marulan Preschool 36,513 Raymond Terrace Occasional Care Centre Inc Orana Pre-School Centre 61,612 Raymond Terrace Occasional Care Centre 70,315 St Mary’s Rainbow Pre-School 92,521 Revesby Now ‘N’ Then Occasional Child Care Centre Inc Annette’s Place Inc Revesby Now ‘N’ Then Occasional Child Care Centre - SA 32,948 Annette’s Place Pre-School - MPC 77,126 Riverwood Community Centre Inc Anzac Village Pre-School Association Inc Riverwood Christmas Occasional Care 9,063 Anzac Village Pre-School 132,951 Ryde Primary School Parents & Citizens Association Arden Anglican Pre-School Kindergarten Ryde Primary School Occasional Child Care Centre 32,991 Arden Anglican Pre-School Kindergarten 53,863 Samaritans Foundation Diocese of Newcastle Ariah Park Pre-School Association Inc Samaritans Early Learning Centre - Newcastle 33,163 Ariah Park Pre-School 60,592 SDN Children’s Services Inc Armidale Community Pre-School Inc Crookwell Pre-School Occasional Care 8,478 Armidale Community Pre-School 93,748 Shaw Street Children’s Centre Inc Armidale Montessori Pre-School Inc Shaw Street Children’s Centre 67,247 Armidale Montessori Pre-School 94,773 Snugglepot Day Care Centre Inc Arncliffe Pre-School Inc Snugglepot Occasional Care Centre 18,912 Arncliffe Pre-School 117,988 St Ives Occasional Care Arndu St Paul’s Pre-School Arndu St Paul’s Pre-School 104,198 St Ives Occasional Care 44,699 St Michael’s Family Centre Ltd Ashford Pre-School Kindergarten Inc Ashford Pre-School Kindergarten 32,819 St Michaels Occasional Care 61,992 Austral Community Pre-School Inc Surry Hills Neighbourhood Centre Inc Austral Community Pre-School 89,313 Surry Hills Long Day Care 39,721 Awabakal Newcastle Aboriginal Co-operative Ltd The Bays Occasional Child Care Centre Inc Awabakal Pre-School 133,979 The Bays Occasional Child Care Centre 46,535 Ballina Fox Street Pre-School Inc The Cubbyhouse Pre-School Ballina Fox Street Pre-School 150,123 & Occasional Care Centre Inc The Cubbyhouse Occasional Care Centre 16,588 Ballina River Street Children’s Centre Inc RSCC Pre-School 136,136 The Grace Child Care Centre Inc The Grace Child Care Centre - Occasional Care 26,971 Bambi Kindergarten Association Inc Bambi Kindergarten 122,433 The Junction Works Limited Tallowood Occasional Care 25,734 Bankstown Montessori Association Inc Bankstown Montessori Pre-School 50,757 The Uniting Church in Australia Property Trust (NSW) Noah’s Ark Casual Care 25,891 Baptist Community Services - NSW & ACT Auburn Baptist Church Pre-School 156,470 Thredbo Early Childhood Centre Inc Thredbo Pre-School Occasional Care 16,509 Baradine Pre-School Inc Baradine Pre-School 40,947 Trustees Roman Catholic Church Diocese of Lismore St Joseph’s Occasional Child Care - Laurieton 16,528 Barham Pre-School Association Inc Barham Pre-School 94,126 Valla Community Pre-School Inc Valla Community Occasional Care 12,579 Barraba Pre-School Inc Barraba Pre-School 69,378 Warragamba-Silverdale Neighbourhood Centre Inc Teddy Bear Cottage Occasional Care Centre 35,150 Baulkham Hills Pre-School Baulkham Hills Pre-School 102,396 Warringah Council Warringah Mobile Occasional Care 49,037 Beacon Hill Community Kindergarten Assoc Ltd Beacon Hill Pre-School 103,135 Werrington Community Project Inc Werrington Occasional Child Care Integrated Centre 31,921 Bega Pre School Association Inc Bega Pre-School 177,647 Winston Mall Children’s Centre Winston Mall Children’s Centre 49,125 Bega Valley Shire Council Bandara Children’s Services 138,413 Wollondilly Shire Council Wollondilly Neighbourhood Occasional Care Centre 12,579 Eden Pre-School Kindergarten 29,862 Wollondilly Neighbourhood Occasional Care Centre - Special 15,578 Sapphire Mobile Children’s Services 27,688 Wombat Occasional Care Centre Inc Bellbird Pre-School Inc Wombat Occasional Care Centre 92,947 Bellbird Community Pre-School 69,094 Yass Early Childhood Centre Association Bellingen Pre-School Inc Yass Occasional Child Care Centre 11,047 Bellingen Pre-School 114,548 Belmont North Pre-School Inc Pre-School Subsidies Belmont North Pre-School 102,399 Aberdare Pre-School Inc Bendemeer Pre-School Inc Aberdare Pre-School 109,001 Bendemeer Pre-School 35,498 Aberdeen Pre-School Bentley Community Pre-School Inc Aberdeen Pre-School 139,316 Bentley Community Pre-School 41,340 Adelong Pre-School Inc Berala Jack & Jill Pre-School Kindergarten Inc Adelong Pre-School 32,515 Berala Jack & Jill Pre-School Kindergarten 141,839 Albury Pre-School Inc Berkeley Vale Pre-School Kindergarten Inc Albury Pre-School 186,983 Berkeley Vale Pre-School 153,552

NSW Department of Community Services Annual Report 2008/09 185 Section 9 Funded Services Addendum

Bermagui Pre-School Co-operative Society Ltd Bunyip Pre-School Harden Inc Bermagui Pre-School 102,231 Bunyip Pre-School - Harden 119,474 Berry Pre-School Kindergarten Inc Burren Junction Pre-School Association Inc Berry Pre-School Kindergarten 70,208 Burren Junction Pre-School 31,258 Bexley Jack & Jill Pre-School Inc Burrumbuttock Pre-School Centre Inc Bexley Jack & Jill Pre-School 116,140 Burrumbuttock Pre-School Centre 37,676 Bilambil Community Pre-School Inc Burwood Uniting Church Kindergarten Bilambil Community Pre-School 45,536 Burwood Uniting Church Kindergarten 131,144 Binnaway Pre-School Byron Bay Pre-School Inc Binnaway Pre-School 37,784 Cavanbah Centre 141,181 Binnowee Kindergarten Co-operative Society Ltd Jonson Street Centre 68,588 Binnowee Kindergarten 92,458 Cabarita - Mortlake Pre-School Kindergarten Inc Biralee Pre-School Finley Inc Cabarita/Mortlake Pre-School 105,668 Biralee Pre-School - Finley 128,897 Calrossy Anglican School Council Calrossy Pre-School 91,516 Birubi Point Community Pre-School Inc Birubi Point Community Pre-School 65,161 Camden Pre-School Kindergarten Co-operative Ltd Camden Pre-School Kindergarten 119,492 Blackheath Kookaburra Kindergarten Inc Blackheath Kookaburra Kindergarten 93,672 Cameragal Montessori School Cameragal Montessori School 53,865 Blacktown Anglican Child Care Centre Inc Blacktown Anglican Child Care Centre Pre-School 29,437 Campbelltown Community Pre-School Inc Campbelltown Community Pre-School 139,623 Blacktown Bunyip Inc Blacktown Bunyip Mobile Pre-School 88,837 Campus Pre-School Campus Pre-School 67,990 Blacktown City Council Glendenning Pre-School 76,076 Canowindra Pre-School Kindergarten Inc Goddard Crescent Pre-School 143,155 Canowindra Pre-School Kindergarten 124,417 Quakers Hill Pre-School Kindergarten 87,263 Canterbury Community Child Care Centre Inc Bland Shire Council Canterbury Community Child Care Centre 101,630 Bland Pre-School 235,315 Cardiff Community Pre-School Inc Blaxland Pre-School Kindergarten Cardiff Community Pre-School 100,274 Blaxland Pre-School Kindergarten 117,580 CareWest Inc Blayney Pre-School CSP Central and Orana Far West Preschool Blayney Pre-School 112,343 Development & Support 1,764,497 Early Childhood Access Support Service 559,605 Blinky Bill Portland Child Care Centre Inc Blinky Bill Pre-School 68,058 Carinya Neighbourhood Children’s Centre Inc Carinya Neighbourhood Children’s Centre - Pre-School 17,095 Blue Mountains Montessori Pre-School Inc Blue Gum Children’s House 50,757 Carlingford West Kindergarten Inc Carlingford West Kindergarten 73,907 Bomaderry Pre-School Inc Casino Baptist Church Christian Community Pre-School Bomaderry Pre-School Kindergarten 96,054 Casino Christian Community Pre-School 117,771 Bombala Pre-School Incorporated Castle Hill Pre-School Kindergarten Inc Bombala Pre-School Kindergarten 64,970 Castle Hill Pre-School Kindergarten 104,370 Boolaroo/Speers Point Community Kindergarten Inc Boolaroo/Speers Point Community Kindergarten 120,708 Catherine Field Pre-School Kindergarten Inc Catherine Field Pre-School 82,453 Boori Pre-School Aboriginal Corporation Boori Preschool Aboriginal Corporation 112,640 Catherine Pre-School East Maitland Inc Catherine Pre-School 98,697 Boorowa Pre-School Centre Inc Boorowa Pre-School Centre 79,561 Cawongla Playhouse Inc Cawongla Playhouse 99,470 Bowraville Community Pre-School Inc Bowraville Community Pre-School 115,794 Central Shoalhaven Mobile Pre-School Central Shoalhaven Mobile Pre-School 183,687 Bradbury Pre-School Kindergarten Association Inc Bradbury Pre-School 140,095 Cessnock Children’s Activity Van Cessnock Children’s Activity Van 68,608 Braidwood Pre-School Association Inc Braidwood Pre-School 65,662 Charles Sturt University Campus Pre-School 67,989 Branxton Pre-School Inc Branxton Pre-School 139,042 Cherrybrook Community Pre-School Inc Cherrybrook Community Pre School 62,768 Brayside Community Pre-School Inc Brayside Community Pre-School 180,805 Children First Inc Alpha Street Pre-School 15,674 Budgewoi/Halekulani Pre-School Kindergarten Inc Balmoral Street Pre-School 183,880 Budgewoi/Halekulani Pre-School Kindergarten 140,832 Plumpton Long Day Care Centre - Pre-School 10,970 Bulahdelah Pre-School Inc SCAN - Western Sydney The Hills Bulahdelah Pre-School 66,013 Blue Mountains & Hawkesbury 1,837,552 Bundanoon District Pre-School Kindergarten Children’s Services Community Management Bundanoon District Pre-School Kindergarten 87,424 Clarence Town Pre-School 84,396 Bundarra Pre-School Kindergarten Association Inc Seaham Pre-School 57,244 Bundarra Pre-School 43,611 Wallalong Pre-School 41,904 Bundeena/Maianbar Pre-School Chillingham and Tyalgum Community Pre-School Inc Bundeena/Maianbar Pre-School 50,749 Chillingham & Tyalgum Community Pre-School 64,732 Bundgeam Pre-School Inc Christ Church Gladesville Pre-School Kindergarten Inc Bundgeam Community Pre-School 34,498 Christ Church Gladesville Pre-School Kindergarten 163,272 Bungendore Pre-School Association Inc Christ Church St Ives Pre-School Inc Bungendore Pre-School 101,345 Christ Church St Ives Pre-School 69,676

186 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Church of the Foursquare Gospel (Aust) Ltd Coutts Crossing Pre-School Inc Calvary Chapel Pre-School Centre 138,316 Coutts Crossing Pre-School 45,854 City of Sydney Council Cowra Early Childhood Services Co-operative Ltd Broughton Street Kindergarten 63,887 Cowra Children’s Mobile Resource 205,933 Hilder Booler Extended Hours Kindergarten 115,667 Cranbrook School Club Marconi of Bossley Park Social, Recreation St Mark’s Pre-School 92,161 & Sporting Centre Ltd St Michael’s Pre-School - Vaucluse 80,704 Marconi Pre-School 62,007 Crescent Head Community Pre-School Clunes Community Pre-School Association Inc Crescent Head Community Pre-School 70,783 Clunes Community Pre-School 62,949 Cringila Community Co-operative Cobar Pre-School Centre Association Inc Southern Suburbs Mobile Pre-School 87,966 Cobar Pre-School 142,574 Cronulla Pre-School Kindergarten Association Inc Cobargo Pre-School Inc Cronulla Pre-School Kindergarten 142,128 Cobargo Pre-School 48,071 Crookwell Neighbourhood Centre Inc Coffs Harbour Pre-School Association Inc Crookwell Mobile Children’s Services 31,295 Coffs Harbour Pre-School 181,694 Cudal Community Children’s Centre Coldstream Community Pre-School Inc Cudal Community Pre-School 42,224 Coldstream Community Pre-School 80,152 Culburra & Districts Pre-School Inc Coleambally Pre-School Kindergarten Inc Culburra & Districts Pre-School Inc 77,241 Coleambally Pre-School Kindergarten 91,912 Culcairn Early Childhood Centre Inc Collarenebri Pre-School Inc Culcairn Pre-School 80,531 Collarenebri Pre-School 57,193 Cumnock Village Pre-School Inc Collaroy Plateau Community Kindergarten Inc Cumnock Village Pre-School 42,224 Collaroy Plateau Community Kindergarten 92,984 Currambena Pre-School Comboyne Community Pre-School Kindergarten Inc Currambena Pre-School 54,376 Comboyne Pre-School 41,117 Dalaigur Pre-School & Children’s Services Association Inc Communicare Sydney Kinder Kapers Pre-School 145,783 Dalaigur Pre-School 279,130 Strathfield Sessional Pre-School 129,222 Dandaloo Gayngil Aboriginal Corporation Inc Community Child Care Co-operative Ltd Dandaloo Gayngil Pre-School & Occasional Care - Toomelah 114,318 CSPS Statewide Preschool Development & Support 8,645,027 Dareton Pre-School Inc Community Programs Inc Dareton Pre-School 52,405 Jacaranda Preschool 127,817 Delegate & District Pre-School Como Pre-School Kindergarten Assoc Inc Delegate & District Pre-School 36,161 Como Pre-School 106,171 Deniliquin Children’s Centre Inc Concord Kindergarten Association Inc Deniliquin Mobile 87,130 Concord Kindergarten 99,572 Deniliquin Pre-School Kindergarten 181,674 Concord West-Rhodes Pre-School Inc Denman Children’s Centre Association Inc Concord West-Rhodes Pre-School 106,386 Denman Children’s Centre 120,009 Condobolin Pre-School and Childcare Centre Doonside Kindergarten Inc Condobolin Pre-School Kindergarten 168,907 Doonside Kindergarten 150,737 Coogee Synagogue Batory Kindergarten Inc Dorrigo Pre-School Association Inc Coogee Synagogue Batory Kindergarten 59,768 Dorrigo Pre-School 83,909 Cooks Hill Community Pre-School Inc Drummond Park Pre-School Association Inc Cooks Hill Community Pre-School 59,635 Drummond Park Pre-School 55,095 Coolah Pre-School Kindergarten Inc Drummoyne Baptist Pre-School Centre Coolah Pre-School Kindergarten 92,048 Drummoyne Baptist Pre-School Centre 61,987 Coolamon Pre-School Association Inc Drummoyne Pre-School Kindergarten Inc Coolamon Pre-School 109,181 Drummoyne Pre-School Kindergarten 104,234 Coolamon Shire Council Dubbo & District Pre-School Kindergarten Inc Ardlethan Pre-School 35,070 Dubbo & District Pre-School Kindergarten 343,813 Cooloon Children’s Centre Inc Dubbo West Pre-School Inc Jarjum Pre-School 120,500 Dubbo West Pre-School 262,738 Cooma Lambie Street Pre-School Association Inc Dunedoo Pre-School Kindergarten Cooma Lambie Street Pre-School 187,860 Dunedoo Pre-School Kindergarten 114,542 Cooma North Pre-School Association Inc Dungog Community Pre-School Kindergarten Inc Cooma North Pre-School 114,687 Dungog Community Pre-School Kindergarten 119,598 Coonabarabran Pre-School Centre Inc Dunoon Pre-School Inc Coonabarabran Pre-School Centre 95,726 Dunoon Community Pre-School 76,592 Coonamble Pre-School Association Inc Durrumbul Community Pre-School Association Inc Coonamble Pre-School 182,111 Durrumbul Community Pre-School 102,705 Cooranbong Valley Community Pre-School Inc Earlwood Uniting Church Pre-School Cooranbong Valley Community Pre-School 63,057 Earlwood Uniting Church Pre-School 180,374 Cootamundra Centenary Pre-School Association Inc East Lindfield Community Pre-School Inc Cootamundra Centenary Pre-School 156,657 East Lindfield Community Pre-School 92,162 Copmanhurst Pre-School East Lismore Community Pre-School Inc Copmanhurst Pre-School 34,019 East Lismore Community Pre-School 158,309 Corowa Pre-School Association Inc East Maitland Pre-School Kindergarten Assoc Inc Corowa Pre-School Centre 175,484 East Maitland Pre-School - Brunswick Street 167,791 Country Women’s Association of NSW East Maitland Pre-School - George Street 106,099 Coraki CWA Pre-School 96,777 East Willoughby Pre-School Inc Nundle CWA Pre-School 30,437 East Willoughby Pre-School 59,281

NSW Department of Community Services Annual Report 2008/09 187 Section 9 Funded Services Addendum

Eastern Suburbs Montessori Association Ltd Glenorie Pre-School Associaton Inc Montessori East - Bondi 55,716 Glenorie Pre-School 73,066 Eden Creek/Fairymount Pre-School Inc Glenreagh Pre-School Inc Eden Creek/Fairymount Pre-School 138,423 Glenreagh Pre-School 83,496 Eden Pre-School Kindergarten Association Inc Gloucester Pre-School Inc Eden Pre-School Kindergarten 78,342 Gloucester Pre-School 158,110 Sapphire Mobile Children’s Services 71,802 Goodooga Pre-School Goodooga Pre-School 45,811 Edgeworth Community Pre-School Edgeworth Community Pre-School 62,784 Goonellabah Pre-School Inc Goonellabah Pre-School 141,556 Elanora Heights Community Centre Pre-School Elanora Heights Community Centre Pre-School 104,809 Gordon Pre-School Centre Gordon Pre-School Centre 155,383 Elizabeth Chifley Memorial Pre-School Elizabeth Chifley Memorial Pre-School 139,324 Gorokan Pre-School Inc Elizabeth Macarthur Montessori Gorokan Pre-School 202,709 Pre-School Association Inc Gosford Pre-School Elizabeth Macarthur Montessori Pre-School 32,960 Gosford Pre-School 121,375 Elonera Ltd Goulburn Pre-School Association Inc Elonera Montessori Pre-School 38,220 Goulburn Pre-School 135,346 Emanuel School Goulding Hill Pre-School Inc The Kornmehl Centre 75,190 Goulding Hill Pre-School 105,961 Emmerick Street Community Pre-School Granville Multicultural Community Centre Inc Emmerick Street Community Pre-School 58,305 Preparation Program for Children from CALD 89,130 Engadine Church of Christ Pre-School Grays Point Pre-School Kindergarten Association Engadine Church of Christ Pre-School 71,215 Grays Point Pre-School 60,023 Engadine Pre-School Kindergarten Inc Great Lakes Children’s Centre Inc Engadine Pre-School Kindergarten 134,668 Great Lakes Children’s Centre 243,200 Eugowra Community Children’s Centre Inc Greater Hume Shire Council Eugowra Community Children’s Centre 49,620 Walla Walla Children’s Services 38,535 Eungai Pre-School Inc Greenacre Church of Christ Eungai Pre-School 55,528 Greenacre Church of Christ Pre-School 102,459 Euston Pre-School Association Inc Grenfell Pre-School & Long Day Care Centre Inc Euston Pre-School 60,305 Grenfell Pre-School 24,970 Evans Head Pre-School Inc Greta Community Pre-School Inc Evans Head Pre-School 168,319 Greta Community Pre-School 74,076 Fairfield City Council Griffith Child Care Centre Bonnyrigg Heights Early Learning Centre Pre-School 29,533 Griffith Central Pre-School 95,228 Fairfield Early Learning Centre Pre-School 106,802 Griffith East Pre-School Inc Marlborough Street Early Learning Centre Pre-School 134,324 Griffith East Pre-School Kindergarten 164,358 Mobile 1 Early Learning Centre Pre-School 102,558 Griffith Pre-School Kindergarten Inc Mobile 2 Early Learning Centre Pre-School 83,142 Griffith Pre-School Kindergarten 159,327 Mobile 3 Early Learning Centre Pre-School 149,776 Griffith Wiradjuri Aboriginal Pre-School Inc Mobile 4 Early Learning Centre 153,524 Griffith Wiradjuri Aboriginal Pre-School 80,525 Tasman Parade Early Learning Centre Pre-School 69,396 Gudga-Ga-Nura Aboriginal Pre-School Association Federal Community Childrens Centre Inc Gudga-Ga-Nura Pre-School 78,000 Federal Pre-School 77,372 Gulargambone Pre-School Felton Street Early Learning Pre-School Inc Gulargambone Pre-School 81,420 Felton Street Early Learning Pre-School 137,420 Gulgong Pre-School Inc Forbes Pre-School Kindergarten Co-op Ltd Gulgong Pre-School 105,104 Forbes Pre-School Kindergarten 229,046 Gulpa Pre-School Inc Forest Hill Community Pre-School Inc Gulpa Pre-School 63,009 Forest Hill Pre-School 64,060 Gummyaney Aboriginal Corporation Frederick Street Kindergarten Co-op Ltd Gummyaney Aboriginal Pre-School 123,638 Frederick Street Kindergarten 143,295 Gumnut Bowral Memorial Kindergarten Inc Gainmara Birrilee Pre-School Association Inc Gumnut Bowral Memorial Kindergarten 130,202 Gainmara Birrilee Pre-School 173,769 Gumnut Community Pre-School Galloping Gumnut Mobile Children’s Services Van Inc Gumnut Community Pre-School 73,673 Galloping Gumnut Mobile Children’s Services Gundagai Pre-School Kindergarten Inc Pre-School Program 40,000 Gundagai Pre-School Kindergarten 170,915 Ganmain Pied Piper Pre-School Inc Gunnedah Baptist Child Care Association Ltd Pied Piper Pre-School 45,758 Gunnedah Baptist Community Pre-School 231,969 Gilgandra Pre-School Inc Gunnedah Pre-School Kindergarten Association Inc Gilgandra Pre-School 198,601 Gunnedah Pre-School 151,657 Girrawong Pre-School Inc Gunning & District Pre-School Girrawong Pre-School 176,400 Gunning & District Pre-School 42,289 Girrawong Pre-School Administration Support 37,188 Gwydir Mobile Children’s Services Inc Girrinbai Community Pre-School Inc Gwydir Mobile Children’s Services 169,530 Girrinbai Community Pre-School 134,830 Gwydir Shire Council Glen Innes Pre-School Association Inc Bingara Pre-School 96,804 Glen Innes Pre-School 297,034 Gyndarna Pre-School Glen Innes Pre-School - Outreach Program 36,618 Gyndarna Pre-School 126,128 Glenbrook Pre-School Kindergarten Inc Hamilton Community Pre-School Inc Glenbrook Pre-School Kindergarten 118,035 Hamilton Community Pre-School 96,082

188 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Happy Day Pre-School Kindergarten Inc Jerilderie Pre-School Kindergarten Inc Happy Day Kindergarten - Broken Hill 185,945 Jerilderie Pre-School Kindergarten 60,171 Happy Days Kindergarten Jerry Bailey Children’s Centre Association Inc Happy Days Kindergarten - Wentworthville 96,233 Jerry Bailey Children’s Centre 28,332 Harbord Kindergarten Inc Jesmond Community Pre-School Harbord Kindergarten 1 101,382 Jesmond Community Pre-School 136,882 Harbord Kindergarten 2 59,993 Jindera Pre-School Association Inc Hawkesbury City Council Jindera Pre-School Centre 77,240 Forgotten Valley Mobile Resource Unit 76,939 Jumbunna Community Pre-School Hawkesbury Community Outreach Services Inc & Early Intervention Centre Inc Colo Wilderness Mobile Preschool 100,785 Jumbunna Mobile Services 91,508 SCAN - Jumbunna 809,353 Hay Mobile Children’s Service Inc Sugartowns Community Pre-School 36,655 Hay Mobile Resource Unit 131,640 Jumping Jack Community Pre-School Inc Hay Pre-School Kindergarten Inc Jumping Jack Community Pre-School 128,577 Hay Pre-School Kindergarten 110,112 Junee RSL Memorial Pre-School Inc Heathdene Community Services Inc Junee RSL Memorial Pre-School 153,695 Heathdene Pre-School Kindergarten 132,399 Kangaroo Valley Pre-School Inc Henry Street Community Pre-School Association Inc Kangaroo Valley Pre-School 66,702 Henry Street Community Pre-School 71,678 Kapooka Early Childhood Centre Inc Henty Early Childhood Association Inc Kapooka Early Childhood Centre 86,024 Henty Early Childhood Centre 76,719 Karingal Pre-School - Nelson Bay Inc Hibiscus Children’s Centre Karingal Pre-School - Nelson Bay 88,808 Hibiscus Children’s Centre 82,648 Karuah Community Pre-School Association Inc Hills Montessori Society Karuah Pre-School 57,470 Hills Montessori School 62,825 Katoomba/Leura Pre-School Association Inc Holsworthy Pre-School Parent’s Association Inc Katoomba Leura Pre-School 188,122 Holsworthy Pre-School 122,915 Keiraville Community Pre-School Inc Holy Family Parish - Mount Druitt Keiraville Community Pre-School 129,086 Holy Family Pre-School 124,273 Kellyville Pre-School Kindergarten Inc Howlong Pre-School Association Inc Kellyville Pre-School Kindergarten 102,817 Howlong Pre-School Centre 63,891 Kempsey Children’s Services Co-operative Ltd Hunters Hill Pre-School Inc Kempsey Central Pre-School 115,522 Hunter’s Hill Pre-School 133,951 Kempsey Multi-Purpose Pre-School 28,436 Illawarra Aboriginal Corporation Kempsey South Pre-School 118,002 Winnanggay Pre-School 99,901 South Kempsey Preschool Aboriginal Support Program 28,531 Illawarra Area Child Care Ltd Kenthurst Pre-School Kindergarten Inc The Basin Pre-School 130,798 Kenthurst Pre-School 117,299 Illawarra Children’s Services Ltd Kesser Torah College Ltd Bellambi Point Pre-School 183,874 Kesser Torah Pre-School 231,622 Helensburgh Community Pre-School 132,610 Khancoban & District Children’s Port Kembla Pre School 100,792 Resource Centre Toy Library SCAN - Scheme For Children With Additional Needs 860,753 Khancoban Pre-School 18,878 SCAN - South West Sydney 1,509,512 Kiama Pre-School Inc Wollongong City Pre-School 79,343 Jamberoo Community Pre School 81,195 Illawarra Montessori Pre-School Inc Kiama Pre-School Kindergarten 114,355 Illawarra Montessori Pre-School 31,399 Killarney Vale Pre-School Kindergarten Inc Killarney Vale Pre-School Kindergarten 144,554 Iluka Pre-School Inc Iluka Pre-School 76,463 Kinburra Pre-School Inc Kinburra Pre-School 139,823 Inaburra Pre-School Inaburra Pre-School 126,546 Kingscliff Mini School Inc Kingscliff Mini School 72,249 Inner City Montessori Association Inner City Montessori - Balmain 72,532 Kingstown Pre-School Inc Kingstown Pre-School 25,875 Inner City Montessori - Kinta 49,642 Kinma Ltd Inverell Disability Services Inc Kinma School Pre-School 45,763 SCAN - Supporting Children With Additional Needs 529,085 Kogarah Municipal Council Inverell District Family Services Inc South Hurstville Kindergarten 105,613 Inverell Jack & Jill Pre-School 138,749 Koninderie Community Based Pre-School Inc Kindamindi Pre-School 147,487 Koninderie Community Based Pre-School 83,889 Northern Roads Activity Van - Pre-School 172,725 Tingha Pre-School 74,296 Koolyangarra Pre-School Aboriginal Corporation Koolyangarra Pre-School 110,038 Ivanhoe Pre-School Koorana Child & Family Centre Inc Ivanhoe Pre-School 41,951 Koorana Phillip St Pre-School 133,871 Jacaranda Pre-School Centre Inc Koorana-Croydon Street Pre-School 128,831 Jacaranda Pre-School - Caringbah 151,430 Kootingal & District Pre-School Inc Jack & Jill Pre-School Association (Lithgow) Inc Kootingal & District Pre-School 83,110 Jack & Jill Pre-School 222,284 KU Children’s Services Jack & Jill Preschool Uniting Church Grafton KU Avalon Preschool 96,567 Jack & Jill Preschool Uniting Church Grafton 83,229 KU Bambara Road Preschool 60,126 Jannali Pre-School Kindergarten Inc KU Bel Air Preschool 79,577 Jannali Pre-School Kindergarten 102,390 KU Berowra Preschool 96,187

NSW Department of Community Services Annual Report 2008/09 189 Section 9 Funded Services Addendum

KU Bligh Park Preschool 57,559 KU St Ives Barra-Brui Preschool 94,667 KU Blue Mountains Preschool 72,991 KU Sunbeam Preschool 126,001 KU Briar Cottage Preschool 136,295 KU Sutherland Preschool 101,078 KU Bulli Preschool 129,570 KU Swansea Preschool 79,265 KU Burnside Preschool 131,857 KU Wahroonga Preschool 99,017 KU Burwood Preschool 65,099 KU Wentworthville Preschool 96,695 KU Cammeray Preschool 70,226 KU West Merrylands Preschool 73,074 KU Castlecrag Preschool 93,473 KU West Pymble Preschool 96,748 KU Chatswood Community Preschool 98,746 KU Western Mobile Preschool 87,022 KU Chatswood West Preschool 95,853 KU Westmead Preschool 182,324 KU Cheltenham Memorial Preschool 96,860 KU Wickham Preschool 137,818 KU Cobbitty Preschool 86,161 KU Windale Preschool 149,648 KU Conjola Place Preschool 54,130 KU Wombarra Preschool 65,277 KU Coomaling Mobile Preschool 85,759 KU Yagoona Preschool 91,749 KU Corrimal East Preschool 76,346 Northern Sydney SCAN 1,092,157 KU Croydon Preschool 77,738 Kulai Pre-School Aboriginal Corporation KU Crusader Preschool 155,761 Kulai Pre-School 190,583 KU Donkin Memorial Preschool 127,719 Kunghur Community Pre-School Inc KU East Killara Preschool 92,134 Kunghur Community Pre-School 42,098 KU Eastwood Preschool 114,625 Kurnell Pre-School Kindergarten Inc KU Fox Valley Preschool 53,862 Kurnell Pre-School Kindergarten 74,222 KU Frances Newton Preschool 97,451 Kurri Kurri Pre-School KU Galston Preschool 94,306 Kurri Kurri Pre-School 151,516 KU Georges Hall Preschool 79,668 Kyogle Pre-School & Outside School Hours KU Grandstand Preschool 96,755 Care Association Inc KU Greenwich Community Preschool 54,291 Kyogle Pre-School 132,761 KU Grevillea Preschool 59,319 Lady Game Community Kindergarten Inc KU Gwynneville Preschool 81,379 Lady Game Community Kindergarten 92,134 KU Hazelbrook Preschool 82,352 Lake Cargelligo District Community Children’s KU Heathcote Preschool 70,256 Centre Association Inc KU Hebersham Preschool 154,448 Lake Cargelligo Pre-School Kindergarten 115,917 KU Henson Street Preschool 87,173 Lalor Park Pre-School Kindergarten Association Inc KU Isobel Pulsford Memorial Preschool 71,225 Lalor Park Pre-School Kindergarten 142,803 KU James Cahill Preschool 147,941 Lane Cove Children’s Centre KU John J Carroll Preschool 110,268 Birrahlee Lane Cove Kindergarten 194,665 KU Kangaroo Preschool 136,071 Lapstone Pre-School Kindergarten Association Inc KU Karingal Preschool 90,199 Lapstone Pre-School 87,430 KU Killara Park Preschool 93,190 Larool Pre-School Inc KU Killarney Heights Preschool 77,007 Larool Pre-School 99,892 KU Kingfisher Preschool 128,709 Lawrence Community Pre-School Inc KU Koala Preschool 114,758 Lawrence Community Pre-School 28,708 KU Kookaburra Preschool 117,884 Lawson Community Pre-School Assoc Inc KU Lance Child Care Centre 102,804 Lawson Community Pre-School 102,132 KU Leichhardt Preschool 57,143 Learning Links KU Lethbridge Park Preschool 102,059 Learning Links Pre-School 137,620 KU Liverpool City Preschool 72,652 KU Macarthur Learning Together Preschool 68,234 Leeton Pre-School Association Leeton Pre-School 231,793 KU Macquarie Fields Preschool 152,462 KU Maitland Mobile PreSchool 153,388 Lennox Head Community Pre-School Inc Lennox Head Community Pre-School 143,136 KU Maybanke Preschool 69,002 KU Mayfield Preschool 147,733 Lightning Ridge Pre-School KU Merewether Preschool 84,877 Lightning Ridge Pre-School 133,623 KU Milperra Preschool 89,197 Lilly Pilly Community Pre-School Inc KU Mobile 1 Preschool 43,701 Lilly Pilly Community Pre-School 84,214 KU Mobile 3 Preschool 86,213 Lindfield Montessori Society Inc Lindfield Montessori Pre-School 29,077 KU Mosman Community Preschool 93,866 KU Newport Preschool 101,698 Lismore Parish Centre Pre-School Inc Parish Centre Pre-School 95,988 KU North Ryde Preschool 103,801 KU Northern Villages Mobile Preschool 84,797 Lismore Preschool Kindergarten Inc KU Osborne Park Preschool 142,283 Lismore Pre-School 128,860 KU Padstow Preschool 146,288 Lithgow Rural Multi Purpose Child Care Assoc Inc KU Peninsula Preschool 61,483 Gumnut House Pre-School - MPC 99,029 KU Penrith Preschool 123,594 Little Yuin Pre-School Aboriginal Corp KU Peter Pan La Perouse Preschool 109,803 Child and Family Centre Capital 30,500 KU Peter Pan Paddington Preschool 95,777 Child and Family Centre Project Worker 15,000 KU Petersham Preschool 143,920 Little Yuin Aboriginal Day Care Centre 53,414 KU Phoenix Preschool 104,156 Liverpool Districts Neighbourhood Centres Assoc KU Randwick-Coogee Preschool 163,461 Pied Piper Project 91,704 KU Revesby Preschool 99,228 Lockhart Pre-School Kindergarten Inc KU Rushcutters Bay Preschool 102,707 Lockhart Pre-School Kindergarten 41,579 KU Rydalmere Preschool 83,327 Long Flat Pre-School KU Saddington Street Preschool 32,103 Long Flat Pre-School 33,280 KU Shalvey Preschool 193,460 Long Jetty Pre-School KU South Turramurra Preschool 58,094 Long Jetty Pre-School 151,004

190 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Lower Bucca Community Pre-School Incorporated Mittagong Pre-School Kindergarten Inc Lower Bucca Community Pre-School 61,117 Mittagong Pre-School Kindergarten 133,642 Lower Hunter Children’s Activity Van Assoc Inc Moama & District Pre-School Centre Inc Lower Hunter Children’s Activity Van 87,457 Moama & District Pre-School 209,665 Lower Macleay Pre-School Inc Molong & District Pre-School Association Lower Macleay Pre-School 114,926 Molong & District Pre-School 111,492 Lutheran Church of Australia Queensland District Monaro Mobile Pre-School Inc Grace Lutheran Pre-School 107,355 Monaro Mobile Pre-School 123,872 Lyrebird Pre-School Kindergarten - Nowra East Inc Moree Pre-School Inc Lyrebird Pre-School Kindergarten 169,727 Moree Pre-School 216,920 Macarthur Pre-School Kindergarten Association Inc Moresby Park Pre-School Inc Macarthur Pre-School 117,911 Moresby Park Pre-School 98,850 Maclean Community Pre-School Inc Moriah War Memorial College Association Maclean Community Pre-School 108,454 Moriah College Pre-School: John I Einfeld Campus 130,447 Macquarie Hills Community Pre-School Inc Moriah Pre-School Kindergarten 141,060 Macquarie Hills Community Pre-School 120,730 Moruya Pre-School Kindergarten Inc Macquarie Pre-Schools Co-operative Ltd Moruya Pre-School Kindergarten 120,422 Blackalls Park Pre-School 99,627 Moulamein Pre-School Inc Carey Bay Pre-School 124,932 Moulamein Pre-School 31,828 Maitland Nursery School Inc Mount Sinai College Maitland Nursery School 132,194 Mount Sinai College Pre-School 97,921 Manildra Pre-School Kindergarten Inc Mount Warning Pre-School Manildra Pre-School Kindergarten 42,224 Mount Warning Pre-School 67,152 Manilla Community Pre-School Inc Mount Zion Board of Trustees Manilla Community Pre-School & Occasional Care 116,798 Mount Zion War Memorial Kindergarten 129,025 Manly Council Mountain Pre-School Lowanna Inc Ivanhoe Park Pre-School 55,967 Mountain Pre-School Lowanna 52,391 Manly Community Pre-School 103,727 Mudgee Pre-School Centre Manly Vale Community Kindergarten Inc Mudgee Pre-School Centre 399,279 Manly Vale Community Kindergarten 67,464 Mullumbimby Community Pre-School Association Inc Manly Warringah Montessori Society Mullumbimby Community Pre-School 75,450 Farmhouse Montessori School 59,094 Mulwala Pre-School Inc Marayong Pre-School Kindergarten Inc Mulwala Pre-School Centre 74,477 Marayong Pre-School Kindergarten 143,765 Murrin Bridge Pre-School Association Inc Marrickville Council Murrin Bridge Pre-School 61,024 Globe - Wilkins Pre-School 191,823 Murrumbateman Early Childhood Centre Assoc Inc Masada College Murrumbateman Early Childhood Centre 143,765 Masada Preschool 80,618 Murrurundi Community Pre-School Poppy Cottage Preschool 47,394 Murrurundi Community Pre-School 64,632 Mathoura Pre-School Inc Muswellbrook Pre-School Kindergarten Inc Mathoura Pre-School 27,044 Muswellbrook Pre-School Kindergarten 1 308,259 Mayfield Central Community Pre-School Muswellbrook Pre-School Kindergarten 2 39,934 Kindergarten Ltd Nabiac & District Pre-School Association Inc Mayfield Central Community Pre-School 120,881 Nabiac & District Pre-School 97,708 Mayflower Pre-School Kindergarten Nambucca Heads Pre-School Play Centre Pty Ltd Mayflower Pre-School Kindergarten 73,065 Nambucca Heads Pre-School 120,729 Medowie Community Pre-School Inc Nana Glen Pre-School Medowie Community Pre-School 85,295 Nana Glen Pre-School 79,037 Mendooran Preschool Inc Nanima Pre-School Association Inc Mendooran Pre-School 71,449 Nanima Pre-School 233,806 Menindee Children’s Centre Narooma Pre-School Kindergarten Association Inc Menindee Children’s Centre 96,620 Narooma Pre-School Kindergarten 120,379 Merriwa Pre-School Kindergarten Association Inc Narrabeen Community Kindergarten Inc Merriwa Pre-School Kindergarten 93,676 Narrabeen Community Kindergarten 97,439 Merrylands Christian Pre-School Association Inc Narromine Pre-School Kindergarten St Thomas/St Annes Pre School 148,841 Narromine Pre-School Kindergarten 169,570 Milton Ulladulla Pre-School Association Narwee Pre-School Kindergarten Inc Milton Ulladulla Pre-School 166,173 Narwee Pre-School Kindergarten 169,307 Mindaribba Local Aboriginal Land Council Ngayaamba Waluura Aboriginal Corporation Mindaribba Local Aboriginal Land Council Pre-School 103,500 Giiguy Gamambi Pre-School 118,557 Mingoola Pre-School Inc Nimbin Pre-School & Child Care Association Inc Mingoola Pre-School 38,596 Nimbin Pre-School 85,388 Minimbah Pre-School, Primary School Nimmitabel Pre-School Inc Aboriginal Corporation Nimmitabel Pre-School 48,575 Minimbah Pre-School 202,430 Nords Wharf Community Pre-School Minooka Pre-School Centre Nords Wharf Community Pre-School 38,120 Minooka Pre-School Centre 106,237 Normanhurst West Community Pre-School Miranda Kindergarten Association Inc Normanhurst West Community Pre-School 45,250 Miranda Kindergarten 147,770 North Brighton Pre-School Mission Australia North Brighton Pre-School 115,346 Miller Community Pre-School & Early Intervention Support 179,021 North Epping Kindergarten Rossmore Community Pre-School 88,396 North Epping Kindergarten Pre-School 123,773

NSW Department of Community Services Annual Report 2008/09 191 Section 9 Funded Services Addendum

North Rocks Pre-School Inc Pied Piper Pre-School Association - Wallerawang Inc North Rocks Pre-School 109,900 Pied Piper Pre-School - MPC 146,780 North Ryde Community Pre-School Pippies Early Childhood Centre Inc North Ryde Community Pre-School 101,097 Pippies Multi Purpose Centre - Pre-School 85,072 North Shore Temple Emanuel Pius X Aboriginal Corporation Martin & Emma Hannes Pre-School 60,160 Kiah Pre-School 168,310 North St Marys Neighbourhood Centre Inc Playtime Pre-School Centre Inc North St Marys Community Pre-School 133,791 Playtime Pre-School Centre 65,928 Northside Baptist Pre-School - Northbridge Pleasant Hills Pre-School Kindergarten Inc Northside Baptist Pre-School 93,679 Pleasant Hills Pre-School Kindergarten 18,617 Northside Montessori Society Ponyara Pre-School Kindergarten Association Ltd Stepping Stones Montessori Pre-School 70,469 Ponyara Pre-School 92,454 Norwood Community Pre-School Pooncarie Public School Parents & Citizens Assoc Inc Norwood Community Pre-School 63,441 Pooncarie Pre-School 7,687 NSW Department of Education & Training Port Macquarie Community Pre-School Ltd Barlu Kurli Preschool - Wilcannia 90,067 Port Macquarie Community Pre-School 247,240 Box Ridge Early Childhood Transition Program 44,206 Port Macquarie Pre-School Annex 87,621 Cabbage Tree Island Early Childhood Transition Program 41,100 Port Stephens Council Queanbeyan South Public School Transition Program 51,067 Port Stephens Activity Van 159,323 Oberon Children’s Centre Inc Possum’s Community Pre-School Association Inc Oberon Children’s Centre 73,811 Possum’s Community Pre-School 56,495 Ocean Shores Pre-School Inc Possums’ Den Coffs Harbour Inc Ocean Shores Pre-School 74,629 Possums’ Den Pre-School 27,670 Old Bar Community Pre-School Pottsville Community Pre-School Inc Old Bar Community Pre-School 117,993 Pottsville Community Pre-School 80,205 Ooranga Family Mobile Resource Unit Assoc Inc Presbyterian Church of Australia in the Ooranga Mobile Early Childhood Service 181,222 State of New South Wales Sutherland Presbyterian Church Pre-School 71,413 Orama Pre-School Association Orama Pre-School 96,856 Project Enrichment of Childhood Pre-School Bourke Inc PEOC Bourke Pre-School 117,079 Orana Community Pre-School Inc Orana Community Pre-School 104,428 Pymble/Turramurra Kindergarten Inc Orange Pre-School Kindergarten Ltd Pymble/Turramurra Kindergarten 102,098 Orange Pre-School Kindergarten 172,302 Queanbeyan & District Pre-School Association Our Lady Queen of Peace Parish Pre-School Harris Park Pre-School 114,173 Our Lady Queen of Peace Parish Pre-School 77,745 Jingera Pre-School 32,752 Palm Beach War Memorial Kindergarten Inc Karabar Pre-School 69,326 Palm Beach War Memorial Kindergarten 65,279 Waratah Pre-School 71,193 Pambula Pre-School Kindergarten Association Inc Quirindi Pre-School Kindergarten Inc Pambula NS - RMPC Pre-School 56,692 Quirindi Pre-School 148,486 Pambula Pre-School Kindergarten 142,944 Rainbow Playhouse Pre-School Inc Parkes Early Childhood Centre Inc Rainbow Playhouse Pre-School 72,399 Parkes Multi-Purpose Pre-School - MPC 221,322 Rainbow Pre-School Association Inc Parklands Community Pre-School Rainbow Pre-School - Broken Hill 162,358 & Children’s Centre Inc Raymond Terrace Community Pre-School Inc Parklands Community Pre-School & Children’s Centre 151,703 Raymond Terrace Community Pre-School 127,908 Paterson Pre-School Inc Redhead Community Pre-School Inc Paterson Pre-School 99,324 Redhead Community Pre-School 99,108 Peak Hill Pre-School Kindergarten Inc Richmond Hill Community Pre-School Inc Peak Hill Pre-School Kindergarten 81,576 Richmond Hill Community Pre-School 29,765 Peninsula Montessori Association Richmond Preschool Kindergarten Assoc Inc Forestville Montessori Pre-School 64,041 Richmond Pre-School 124,786 Pennant Hills War Memorial Children’s Centre Riverina Children’s Activity Van Inc Pennant Hills War Memorial Children’s Centre 138,742 Riverina Children’s Activity Van 80,202 Penrith City Council Riverside Preschool Incorporated Cooinda Pre-School 109,719 Riverside Preschool 78,511 Grays Lane Pre-School 81,401 Riverwood Community Centre Inc Gumbirra Pre-School 116,043 Riverwood Children’s Centre 145,871 Koolyangarra Children’s Centre 29,925 Robertson Pre-School Kindergarten Inc Mountains to Meadows Mobile Pre-School 54,009 Robertson Pre-School Kindergarten 85,825 Rainbow Cottage Pre-School 75,005 Rocky Hall Pre-School Association St Marys Pre-School Kindergarten 43,673 Rocky Hall Pre-School 47,857 Tandara Pre-School 86,933 Rosebank Community Pre-School Inc Periwinkle Children’s Centre Rosebank Community Pre-School 59,222 Periwinkle Pre-School 54,587 Rosellas Community Pre-school Inc Peter Pan Pre-School Kindergarten - Tamworth Inc Rosellas Community Pre-School 132,508 Peter Pan Pre-School Kindergarten - Tamworth 137,860 Ross Circuit Pre-School Centre Inc Peter Pan Pre-School Wollongong Inc Ross Circuit Pre-School Centre 205,883 Peter Pan Pre-School - Wollongong 62,235 Rowena Pre-School Inc Peter Rabbit Community Pre-School Inc Rowena Pre-School 25,103 Peter Rabbit Community Pre-School 49,526 Royal Institute for Deaf and Blind Children Picton Pre-School Kindergarten Ltd RIDBC Hunter Preschool 68,936 Picton Pre-School 110,827 RIDBC Nepean Preschool 56,245

192 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

RIDBC Roberta Reid Preschool 25,913 St Peters Pre-School Inc RIDBC Rockie Woofit Preschool 62,930 St Peters Pre-School 68,783 RIDBC VisionEd Preschool 23,326 St Peter’s Pre-School Ltd Rylstone Kandos Pre-School Inc St Peter’s Pre-School - Armidale 140,495 Rylstone Kandos Pre-School 104,947 St Peter’s Pre-School Tamworth Inc Samaritans Foundation Diocese of Newcastle St Peter’s Pre-School Tamworth Inc 142,028 Samaritans Early Learning Centre - Woodberry 139,817 St Stephen’s Belrose Kindergarten Inc SCAN Scheme 1,361,719 St Stephen’s Belrose Kindergarten 149,639 Sans Souci Community Pre-School Association Inc St Stephen’s Pre-School Kindergarten Inc Sans Souci Pre-School 188,751 St Stephens Pre-School Kindergarten 97,990 Scone & District Pre-School Inc St Therese Community Pre-School Inc Scone & District Pre-School 265,228 St Therese Community Pre-School 54,655 SDN Children’s Services Inc Strathfield & District Hebrew Congregation Batemans Bay Pre-School 121,529 Yolanda Kramer Kindergarten Crookwell Pre-School 126,075 Yolanda Kramer Kindergarten 108,311 SCAN - Inner West 988,065 Stroud Neighbourhood Children’s Co-operative SCAN - SDN 1,430,716 Stroud Neighbourhood Pre School 50,202 Shirley Road Pre-School Shirley Road Pre-School 59,660 Stuarts Point Pre-School Association Inc Stuarts Point Pre-School 88,275 Shoalhaven Community Pre-School Inc Shoalhaven Community Pre-School 135,833 Sugartown’s Community Pre-School Inc Sugartowns Community Pre-School 12,219 Singleton Council Singleton Mobile Pre-School 96,527 Sun Valley Pre-School Kindergarten Sun Valley Pre-School Kindergarten 66,997 Singleton Heights Pre-School Inc Singleton Heights Pre-School 178,963 Sutherland Shire Montessori Society Singleton Pre-School Inc Sutherland Shire Montessori School 71,138 Singleton Pre-School 282,525 Sydney Anglican Schools Ltd SOS Pre-School Ltd Bomaderry Pre-School Kindergarten 32,019 SOS Pre-School 102,449 Tabulam & District Community Pre-School Inc South West Rocks Pre-School Inc Tabulam & District Pre-School 86,945 South West Rocks Pre-School 127,575 Tamworth Montessori Association Inc Southside Montessori Pre-School Tamworth Montessori Pre-School 60,817 Southside Montessori Pre-School 56,882 Tarago Pre-School Association Inc Springdale Heights Pre-School Inc Tarago Pre-School 25,873 Springdale Heights Pre-School 67,447 Taree & District Pre-School Ltd Springwood & District Pre-School Kindergarten Taree & District Pre-School 224,165 Springwood & District Pre-School Kindergarten 120,061 Tathra Children’s Services Association Inc St Andrews Church Community Pre School Inc Tathra Children’s Services 138,929 Newcastle Baptist Community Pre-School 163,823 Tea Gardens/Hawks Nest Pre-School Kindergarten Inc St Andrew’s Kindergarten Abbotsford Inc Tea Gardens/Hawks Nest Pre-School Kindergarten 58,241 St Andrew’s Kindergarten - Abbotsford 74,967 Temora Pre-School Kindergarten Inc St Dunstans Pre-School Kindergarten Inc Temora Pre-School Kindergarten 228,838 St Dunstans Pre-School Kindergarten 98,452 Temple Emanuel Woollahra Kindergarten Incorporated St George Pre-School (Marsfield) Inc Temple Emanuel Woollahra Kindergarten 140,513 St George Pre-School - Marsfield 65,133 Tenterfield Pre-School Kindergarten Inc St Ives Pre-School Tenterfield Pre-School 155,770 St Ives Pre-School Kindergarten 95,370 Terrey Hills Community Kindergarten St John’s North Ryde Pre-School Association Inc Terrey Hills Community Kindergarten 62,030 St John’s Pre-School - North Ryde 98,038 The Armidale Church of Christ Adventureland St John’s Pre-School Ashfield Inc St John’s Pre-School - Ashfield 118,377 Pre-School Inc Adventureland Pre-School 81,291 St Lukes Pre-School - Wagga Wagga St Lukes Pre-School - Wagga Wagga 113,896 The Armidale Waldorf School Ltd Boongaiai Pre-School 47,034 St Luke’s Pre-School Dapto Inc St Luke’s Pre-School - Dapto 130,130 The Channon Children’s Centre Inc The Channon Pre-School 55,564 St Luke’s Pre-School Northmead Inc St Lukes Pre-School - Northmead 82,154 The Entrance Pre-School Kindergarten Association Inc The Entrance Pre-School Kindergarten 151,269 St Mark’s Brighton-le-Sands Pre-School Kindergarten Inc The Factory Community Centre Inc St Mark’s Pre-School - Brighton-le-Sands 70,284 Poet’s Corner Kindergarten 76,348 St Mark’s Northbridge Kindergarten Inc The Guardian Angel Pre-School Kindergarten Inc St Mark’s Northbridge Kindergarten 97,625 The Guardian Angel Pre-School 4,855 St Mark’s Pre-School Avalon Inc The Gymea Nursery School & Kindergarten St Mark’s Pre-School Avalon 69,104 Co-operative Society Ltd St Mark’s Pre-School Inc - Hurstville South Gymea Community Pre-School 124,427 St Mark’s Pre-School - Hurstville South 57,621 The Hills Community Kindergarten Inc St Mary’s Community Pre-School Casino Inc The Hills Community Kindergarten 110,871 St Mary’s Community Pre-School - Casino 201,553 The Infants Home Ashfield St Mary’s Guildford Pre-School Learning & Development Service - Johnson House St Marys Guildford Pre-School 147,997 Intervention Project 34,838 St Mary’s North Tamworth Pre-School Inc The Jack & Jill Kindergarten - Hornsby St Mary’s North Tamworth Pre-School 99,549 The Jack & Jill Kindergarten - Hornsby 103,221

NSW Department of Community Services Annual Report 2008/09 193 Section 9 Funded Services Addendum

The Killarney School Ltd Tumut Pre-School Co-operative Society Ltd The Killarney School 53,863 Tumut Pre-School 177,358 The Little School Pre-School Inc Tuntable Falls Early Childhood Centre Inc The Little School 42,093 Tuntable Falls Early Childhood Centre 58,561 The Northern Nursery School Ltd Tweed Heads Community Pre-School Inc The Northern Nursery School 138,882 Tweed Heads Community Pre-School 65,848 The Oaks Pre-School Kindergarten Co-operative Ltd Upper Macleay Pre-School Inc The Oaks Pre-School 102,549 Upper Macleay Pre-School 98,046 The Point Pre-School Inc Uralla Pre-School Kindergarten Inc The Point Pre-School 53,602 Uralla Pre-School 169,643 The Rock Pre-School Inc Urana Shire Council The Rock Pre-School 41,136 Urana Shire Mobile Pre-School 112,678 The Scots School - Albury Uranquinty Pre-School Association Inc Scots Pre-School Centre 75,261 Uranquinty Pre-School 25,851 The Shepherd Centre Urunga Community Pre-School Inc The Annette Shepherd Centre Pre-School - Casula 42,346 Urunga Pre-School 99,745 Wollongong Shepherd Pre-School 28,932 Valla Community Pre-School Inc The Sydney Montessori Society Valla Community Pre-School 117,366 The Children’s House Montessori Pre-School - North Ryde 59,184 Valley Pre-School Inc The Tower Pre-School - Jiggi Valley Pre-School 37,318 The Tower Pre-School - Jiggi 28,675 Wakool Pre-School Inc The Uniting Church in Australia Property Trust (NSW) Wakool Pre-School 32,876 Adamstown Heights Pre-School 96,939 Walcha Council Caringbah Uniting Church Pre-School 51,150 Walcha Pre-School 130,710 Caves Beach Uniting Pre-School 117,037 Walgett Pre-School and Long Day Care Centre Inc Ermington Uniting Church Pre-School 78,660 Coolibah Kids 37,312 Forestville Pre-School Kindergarten 201,581 Wallsend Community Pre-School Harold Wheen Pre-School 136,588 Wallsend Community Pre-School 137,696 Murwillumbah Unitingcare Pre-School 70,817 Wallum Community Preschool and Family Centre Inc North Rocks Uniting Church Pre-School Kindergarten 61,724 Wallum Community Preschool & Family Centre 139,819 St Columba Uniting Church Pre-School 95,827 Walsingham Community Pre-School Inc St Lukes Pre-School - Belmont North 153,227 Walsingham Community Pre-School 86,962 St Matthews Pre-School Kindergarten - Baulkham Hills 153,524 Wangi Peter Pan Kindergarten Inc The Cottage Family Care Centre - Pre-School 91,514 Wangi Peter Pan Kindergarten 103,762 The Forest Pre-School Kindergarten 138,989 Uniting Care West Bexley Pre-School 103,397 Warialda Pre-School Inc Warialda Pre-School 79,043 Thredbo Early Childhood Centre Inc Warilla Baptist Pre-School Thredbo Pre-School 16,724 Warilla Baptist Pre-School 62,955 Thurgoona Pre-School Inc Warragamba Pre-School Inc Thurgoona Pre-School 91,304 Warragamba Pre-School 129,816 Tibooburra Multi Purpose Centre Inc Warren Pre-School Kindergarten Tibooburra Multi Purpose Centre - Pre-School 19,402 Warren Pre-School Kindergarten 189,027 Tocumwal Pre-School Kindergarten Inc Warrumbungle Shire Council Tocumwal Pre-School 69,530 Connect Five Children’s Services 176,488 Tooleybuc Pre-School Association Inc Yuluwirri Kids 78,263 Tooleybuc Pre-School 66,995 Wauchope Pre-School Kindergarten Inc Tooraweenah Pre-School Association Inc Wauchope Pre-School 150,362 Tooraweenah Pre-School 23,107 Wee Waa & District Pre-School Association Inc Toormina Community Pre-School Incorporated Wee Waa & District Pre-School 180,878 Toormina Community Pre-School 119,074 Wellington Community Children’s Centre Inc Tottenham Pre-School Kindergarten Assoc Inc Wellington Community Children’s Centre 212,718 Tottenham Pre-School 57,610 Wentworth District Pre-School Play Centre Inc Toukley Pre-School Kindergarten Inc Wentworth District Pre-School Play Centre 69,974 Toukley Pre-School Kindergarten 138,047 Wentworth Falls Pre-School Kindergarten Trangie Pre-School Kindergarten Association Inc Wentworth Falls Pre-School Kindergarten 91,694 Tots on Temoin 59,530 Werris Creek & District Pre-School Association Inc Treetops Pre-School Werris Creek & District Pre-School 130,088 Treetops Pre-School 122,865 Wesley Pre-School Kindergarten Tregear Presbyterian Kindergarten Wesley Pre-School Kindergarten 112,797 Tregear Presbyterian Kindergarten 151,789 West Albury Pre-School Centre Inc Trinity Pre-School Kindergarten Ltd West Albury Pre-School Centre 187,197 Trinity Pre-School Kindergarten 258,379 West Bathurst Pre-School Inc Trundle Children’s Centre Inc Early Start Kelso 148,794 Trundle Pre-School Kindergarten 34,051 West Epping Pre-School Association Inc Trustees of the Christian Brothers West Epping Pre-School Kindergarten 120,436 Waterford Pre-School 52,957 Westlawn Pre-School Inc Trustees Roman Catholic Church Diocese of Lismore Westlawn Pre-School 80,559 St Joseph’s Pre-School - Laurieton 146,054 Weston Community Pre-School Inc St Joseph’s Pre-School - Port Macquarie 236,117 Weston Community Pre-School 89,801 Tullamore Pre-School & Child Care Centre Inc Wilberforce Pre-School Kindergarten Inc Tullamore Pre-School 42,224 Wilberforce Pre-School Kindergarten 73,709

194 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Williamtown Pre-School Inc Balmain East Out of School Care Inc Williamtown Pre-School 60,128 Balmain East Vacation Care 5,861 Willoughby Community Pre-School Inc Barnardos Australia Willoughby Community Pre-School 110,990 Barnardos Penrith Vacation Care 18,337 Willow Tree Pre-School Inc Warrawong Vacation Care 8,517 Willow Tree Pre-School 32,382 Bathurst Regional Council Wilsons Creek Community Pre-School Inc Bathurst Vacation Care Centre 14,122 Wilsons Creek Community Pre-School 60,077 Baulkham Hills Before & After and Vacation Care Windsor Presbyterian Pre-School Kindergarten Baulkham Hills Before & After School Care 15,235 Windsor Presbyterian Pre-School Kindergarten 93,705 Bellingen Shire Family & Children’s Services Inc Windsor Pre-School Association Inc Bellingen Vacation Care 4,296 Windsor Pre-School 116,823 Coffs Harbour Vacation Care 11,576 Wingham & District Pre-School Kindergarten Ltd Woolgoolga Vacation Care 6,880 Wingham & District Mobile Pre-School Unit 109,041 Berkeley Vale Neighbourhood Centre Wingham & District Pre-School 122,628 Berkeley Vale Vacation Care 11,131 Winmalee District Pre-School Kindergarten Blacktown South Children’s Activities Centre Inc Winmalee District Pre-School Kindergarten 88,008 Blacktown South Children’s Activities Centre Vacation Care 11,412 Wirraway Pre-School Bland Shire Council Wirraway Pre-School 140,102 Bland Shire Children’s Services Vacation Care Program 9,519 Wollondilly Mobile Pre-School Association Inc Bligh Park Community Services Inc Wollondilly Mobile Preschool 107,694 Bligh Park Vacation Care 13,807 Wollongbar Community Pre-School Blue Mountains City Council Wollongbar Community Pre-School 77,651 Blackheath Vacation Care 5,098 Woodenbong Pre-School Kindergarten Inc Brewarrina Shire Council Woodenbong Pre-School 71,978 Brewarrina Shire Vacation Care 6,114 Woollahra Municipal Council Bronte After Care Committee Inc Woollahra Preschool 140,693 Bronte Vacation Care Centre 8,376 Woomera Aboriginal Corporation Albury Byron Shire Council Koori Kindermanna Pre-School 85,701 Brunswick Heads Vacation Care 9,499 Woy Woy Peninsula Child Care Centre Co-operative Byron Bay Vacation Care 5,606 Woy Woy Peninsula Pre-School 50,770 Campbelltown City Council Wunanbiri Pre-School Inc Namut Vacation Care 3,842 Wunanbiri Pre-School 133,469 Raby Outside School Hours Care 4,639 Wyong Pre-School Kindergarten Association Inc CareWest Inc Wyong Pre-School 200,475 Outside School Hours Care (OOSH) Program - CS 1,624 Yamba Community Pre-School Inc Carlingford West OOSH Centre Inc Yamba Pre-School 122,233 Carlingford West Vacation Centre 15,235 Yarrabin Outreach Inc Casino Neighbourhood Centre Inc Nyngan Pre-School 153,964 Casino Vacation Care 14,490 Yass Early Childhood Centre Association Catholic Parish of St Thomas Aquinas Bowral Yass Early Childhood Centre 216,006 St Thomas Aquinas Parish After School & Vacation Care 8,569 Yass Montessori Pre-School Inc Centacare - Catholic Family Services Yass Montessori Pre-School 102,937 Diocese of Broken Bay Yenda Pre-School Kindergarten Inc Centacare Vacation Care 10,159 Yenda Pre-School Kindergarten 101,356 Central West Family Support Group Inc Yeoval Pre-School Inc Murrin Bridge Vacation Care 4,490 Yeoval Pre-School 42,224 Cessnock Multi Purpose Children’s Centre Ltd YMCA of Sydney Cessnock Vacation Care Centre No 1 17,137 Bankstown City YMCA Pre-School Kindergarten 85,852 Cessnock Vacation Care Centre No 2 17,137 Young Pre-School Kindergarten Inc Chester Hill Neighbourhood Centre Inc Young Pre-School Kindergarten 181,348 Chester Hill Neighbourhood Centre Vacation Care 16,039 Vacation Care Chinese Australian Services Society Co-op Ltd (CASS) Abbotsford Community Centre Inc Campsie Vacation Care 6,954 Abbotsford Vacation Care 6,798 Church of England Children’s Homes Andalini Services Inc Innovative Out of School Hours - Cool Care 10,037 Andalini Special School Vacation Care Project 5,848 The Burwood Vacation Care Service 12,201 Weldon Centre Vacation Care 15,227 ANGLICARE Canberra & Goulburn St Saviour’s Neighbourhood Centre Vacation Care 4,389 City of Albury Council Albury Vacation Care 20,726 Annandale North Out of School Hours Care Assoc Annandale North Out of School Hours Care 8,596 Glenroy North Albury Out of School Hours Program 20,681 St Patrick’s School Vacation Care Program 10,432 Armidale and Region Aboriginal Cultural Centre and Keeping Place Inc City of Ryde Council Holiday Cultural Activities Program 9,249 Gladesville Vacation Care 16,846 Australian Turkish & Kurdish Community Truscott Street Vacation Care Program 16,846 Services Co-operative Ltd West Ryde Vacation Care Program 16,846 Auburn Vacation Care 11,165 Clarence Valley Council Avalon School Parents & Citizens Association Inc Kids on the Clarence - Vacation Care 11,506 Avalon School Out of School Hours Care 11,098 Maclean Vacation Care 3,262 Awabakal Newcastle Aboriginal Co-operative Ltd Clovelly Out of School Care Aboriginal Cultural Camps 9,420 Clovelly Out of School Care 7,608 Ballina District Community Services Assoc Inc Community Activities Lake Macquarie Inc Lennox Head & Wardell Vacation Care 3,613 Boolaroo Vacation Care 7,133

NSW Department of Community Services Annual Report 2008/09 195 Section 9 Funded Services Addendum

Cameron Park Vacation Care 6,367 INTEREACH NSW Inc Cardiff Vacation Care 7,636 Deniliquin Vacation Care Program 15,212 Community First Step Inverell District Family Services Inc Allambie Road Vacation Care 14,608 Inverell Vacation Care 16,747 St John’s Park Vacation Care 8,989 Kanga’s House Child Care Centre Inc Coogee Care Centre Kanga’s House Vacation Care 5,079 Coogee Vacation Care 3,921 KARI Aboriginal Resource Inc Coonamble Shire Council Enrichment Program (VAC) 11,123 Coonamble Vacation Care Centre 6,110 Katoomba Neighbourhood Centre Inc Coowarra Cottage Katoomba Neighbourhood Centre Vacation Care 7,793 Coowarra Out of School Hours Care Service 8,027 Kellyville After School Care Incorporated Creating Links Co-operative Ltd Kellyville Vacation Care 15,235 Bankstown Vacation Care - BCSC 10,111 Kempsey Children’s Services Co-operative Ltd Cringila Community Co-operative “School’s Out” Kempsey Vacation Care 3,693 Cringila Vacation Care Project 8,127 Kempsey Respite Services Inc Crookwell Neighbourhood Centre Inc Crookwell Vacation Care 6,724 Kempsey Vacation Care - Respite Care 20,709 Dandaloo Gayngil Aboriginal Corporation Inc Kenthurst Before & After School Care Inc Dandaloo Gayngil Vacation Care - Toomelah 14,887 Kenthurst Vacation Care 15,138 Darlington Aftercare Association Inc Keymer Child Care Centre Inc Darlington Vacation Care 8,363 Keymer OSHC Cottage 11,844 Dubbo Neighbourhood Centre Incorporated Kids Korner Combined Occasional Care Centre Inc Central Dubbo Vacation Care 11,836 Kid’s Korner Vacation Care 30,907 Eastern Respite & Recreation Kogarah Community Services Inc Holiday Program 15,316 Carlton South Vacation Care 5,101 Ermington West OOSH Care Inc Koonawarra Area Residents Association Inc Ermington West OOSH Care 9,291 Krafty Kids Vacation Care 6,200 Ethnic Child Care Family & Community Services Co-op Ku-ring-gai Council Multicultural Respite Service Mobile Vacation Care 41,803 Kids Getaway Holiday Activity Centre 5,113 Eurobodalla Shire Council St Ives Holiday Activity Centre 13,138 Narooma Vacation Care 5,098 West Pymble Holiday Activity Centre 10,264 Forest Hill Outside School Hours Care Inc Kurri Kurri Community Centre Inc Forest Hill OSHC - Vacation Care 10,347 Kurri Kurri Vacation Care 7,133 Forest Lodge After School Care Association Inc Kyogle Pre-School & Outside School Hours Forest Lodge Vacation Care 10,216 Care Association Inc Glebe School Childcare Centre Inc Kyogle Vacation Care 3,266 Glebe Vacation Care 22,309 Lady Gowrie Child Centre Gosford City Council Gowrie Vacation Care 5,102 Gosford City Council Disability Access Vacation Care 8,832 Gosford Vacation Centre 9,954 Lane Cove Out of School Inc Lane Cove Out of School Vacation Care 11,152 Niagara Park Vacation Program 7,396 Granville Multicultural Community Centre Inc Lapstone Out of School Hours Inc Granville Multicultural Centre Vacation Care 4,505 Lapstone OOSH 12,319 Great Lakes Council Leeton Shire Council Vacation Care Great Lakes Vacation Care 7,705 Leeton Shire Council Vacation Care 15,500 Greater Western Sydney Division Housing NSW Leichhardt Out Of School Hours Care Inc Youth Events Rosemeadow 4,000 Leichhardt Vacation Care 9,895 Greek Orthodox Archdiocese of Australia Consolidated Lismore Neighbourhood Centre Inc Trust Greek Welfare Centre NSW Lismore Vacation Care 16,406 Kogarah Vacation Care Centre 7,627 Liverpool Districts Neighbourhood Centres Assoc Parramatta Vacation Care 12,642 Warwick Farm Vacation Care 9,356 Undercliffe Vacation Care Centre 8,644 Lower Hunter Temporary Care Inc Griffith Youth Support Services Inc Lower Hunter Temporary Care - Vacation Care 40,611 Griffith Youth Support Vacation Care 7,990 Macarthur District Temporary Family Care Inc Gundagai Neighbourhood Centre Inc Vacation Plus - Campbelltown 10,307 Gundagai Vacation Care 6,991 Vacation Plus - Wollondilly 7,515 Gwydir Shire Council Maitland Baptist Church Child Care Inc Bingara Vacation Care 8,652 Ashtonfield Vacation Care 7,695 Hawkesbury City Council Maitland Baptist Vacation Care 10,880 Forgotten Valley Vacation Care 3,266 Metford Vacation Care 2,437 Hawkesbury Community Outreach Services Inc Thornton Vacation Care 7,950 Kurrajong Vacation Care 6,916 Holroyd City Council Manly Council Guildford West Integrated Vacation Care 19,916 Vacation Care - Manly Group 1 11,152 Ringrose Avenue Vacation Care Centre 7,612 Vacation Care - Manly Group 2 11,145 Senior Vacation Care Centre - Guildford West 7,683 Vacation Care - Manly Group 3 25,035 Sherwood Grange Integrated Vacation Care Centre 19,877 Vacation Care - Manly Group 4 11,144 Holy Family Services Vacation Care - Manly Group 5 8,394 Holy Family Children’s Centre 7,930 Vacation Care - Manly Group 6 5,906 Illawarra Children’s Services Ltd Marayong House Neighbourhood Centre Inc Illawarra Vacation Care for Children with Special Needs 67,594 Doonside Vacation Care 5,508

196 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Maroubra Junction Before & After School Care Port Stephens Council Maroubra Junction Vacation Care 7,395 Medowie Vacation Care 7,428 Marrickville Council Nelson Bay Vacation Care 14,455 Camdenville Vacation Care 9,029 Raymond Terrace Vacation Care 5,001 Ferncourt Vacation Care 10,816 Queanbeyan Children’s Special Needs Group Inc Stanmore Vacation Care 17,847 Queanbeyan Children’s Special Needs Group - Holiday Program 2,431 Maryland OOSH Inc Rainbow Children’s Centre Inc Maryland Vacation Care Centre 15,723 Lennox Head & Wardell Vacation Care 4,561 Mid Mountains Out of School Hours Service Inc Randwick Out of School Hours Care Centre Mid Mountains Out of School Hours Service 5,101 Randwick Out of School Vacation Care 8,383 Richmond Before & After Care Association Inc Mission Australia Richmond Vacation Care Centre 10,384 Cootamundra Vacation Care 7,991 Riverwood Community Centre Inc Moombahlene Local Aboriginal Land Council Riverwood Vacation Care 14,062 Moombahlene Aboriginal Vacation Care 7,709 Rooty Hill Outside of School Hours Care Centre Inc Moree Family Support Inc Rooty Hill Vacation Care 6,123 Moree Vacation Care 18,136 Rose Bay Out of School Care Centre Inc Mortdale Community Services Inc Rose Bay Vacation Care 5,100 Mortdale Community Services Vacation Care Centre 4,513 Sapphire Community Centre Inc Mosman Municipal Council Merimbula/Pambula Activity Centre 3,916 Mosman Vacation Care 10,124 Seven Hills North P & C Association SHNOOSH Care Mount Riverview Noiseworks Inc SHNOOSH Care 10,626 Mount Riverview OOSH Vacation Care 10,896 SHARE Co-operative Society Ltd Murdi Paaki Regional Enterprise Corp Ltd Share Holiday Centre 1 10,774 Gulargambone Vacation Care Service 10,868 Snugglepot Day Care Centre Inc New School of Arts Neighbourhood House Inc Snugglepot Cool Kidz Care 5,846 South Grafton Vacation Care 20,038 South West Child Adolescent & Family Services Newcastle Temporary Care Ltd Association (CAFS) Inc KIDZLINK Vacation Care Project 6,499 Heckenberg Vacation Care 8,310 Nimbin Neighbourhood & Information Centre Inc Southern Sydney Therapy Centre Nimbin Vacation Care Service 10,339 Innovative Out of School Hours - Miranda 9,746 North Richmond Community Centre Inc Southlake Community Services Inc North Richmond OOSH Fun Factory 5,100 Southlakes Vacation Care 7,322 North Sydney Council Springwood Neighbourhood Centre Co-operative Ltd Forsyth Park Community Centre Vacation Care 7,459 Tanderra Vacation Care 8,313 Grandstand Kindergarten Vacation Care 7,614 St Demiana & St Athanasious Coptic Orthodox Church St Demiana Vacation Care 5,296 North Sydney Community Centre 10,132 St Mark’s Vacation Care Centre Ooranga Family Mobile Resource Unit Assoc Inc St Mark’s Vacation Care Centre 10,157 Ooranga Mobile Vacation Care 3,142 St Mary & St Mina’s Vacation Care Orange City Council St Mary & St Mina’s Vacation Care 5,522 Glenroi Community Centre Vacation Care 9,025 Kenna Hall Vacation Care 9,276 St Marys District Baptist Church Out Of School Hours Care St Clair Peninsula Community Centre Inc St Marys Out of School Hours Care - St Clair 12,106 Peninsula Community Centre Vacation Care 12,648 Surry Hills Neighbourhood Centre Inc Penrith City Council Surry Hills Neighbourhood Centre Vacation Care 5,102 Emu Village Vacation Care 11,561 Sutherland Shire Council Glenmore Park Vacation Care 5,155 Engadine Holiday Centre 7,653 Grays Lane Vacation Care 7,632 Loftus Holiday Centre 5,132 OOSH Recreation VC 13-18 3,248 Lucas Heights Vacation Care 12,647 St Clair Vacation Care 10,159 Miranda/Caringbah Holiday Centre 15,125 Yoorami Cottage Vacation Care 10,148 Sutherland Holiday Centre 12,628 Petersham Activities Centre for Children Inc Swansea Community Cottage Inc Petersham Activities Centre for Children 9,723 Caves Beach Vacation Care Centre 7,133 Pinnaroo OOSH Inc Swansea Vacation Care 25,584 Pinnaroo Vacation Care 8,362 Sydney University Settlement Pittwater Council Sydney University Settlement - Vacation Care 21,104 Narrabeen Vacation Care 15,244 Sydney West Area Health Service Westmead Hospital Vacation Activity Centre 11,117 PlayAbility Inc Eden Vacation Care Centre 10,017 Tamworth Youth Care Inc Coledale Vacation Care 9,029 Pole Depot Community Centre Inc Pole Depot Vacation Care 13,911 Thankakali Aboriginal Corporation Thankakali Holiday Program 6,123 Police & Community Youth Clubs NSW Ltd Bourke Vacation Care 6,079 The Junction Works Limited Community Out of School Activity & Vacation Care Program 10,157 Lithgow Vacation Care Centre 6,113 Holsworthy Vacation Care 3,938 Wagga Wagga Police & Community Youth Club Vacation Care 18,681 Macquarie Fields Holiday Activity Program 8,770 Wallerawang Vacation Care 4,611 The Uniting Church in Aust Property Trust (NSW) Wellington Vacation Care 2,898 - Wesley Mission Port Macquarie Neighbourhood Centre Inc Quakers Hill Family Centre Outside of Port Macquarie Vacation Care 12,656 School Hours Care Services 12,201

NSW Department of Community Services Annual Report 2008/09 197 Section 9 Funded Services Addendum

Tibooburra Multi Purpose Centre Inc Community Services Grants Program Tibooburra Multi-Purpose Centre - Vacation Care 4,902 Child Protection Toongabbie Before & After School Care Aboriginal Medical Service Co-operative Ltd & Vacation Care Inc Child Sexual Assault Project - Redfern 63,460 Toongabbie Vacation Care 8,387 ANGLICARE Canberra & Goulburn Toongabbie Christian School Child Protection Service - Goulburn 61,621 Toongabbie Christian School Vacation Care 11,454 Eurobodalla Child & Adolescent Sexual Assault Service 81,436 Trustees Roman Catholic Church Diocese of Lismore Armidale & District Women’s Centre Inc Armidale & District Child Sexual Assault Counselling Service 88,953 Laurieton Vacation Care 5,555 Association of Children’s Welfare Agencies Inc Tweed Shire Vacation Care Association Child Sexual Assault Project - Sydney 81,436 Murwillumbah Vacation Care 4,402 Bankstown Women’s Health Centre Inc Tweed Heads Vacation Care 7,628 Child Sexual Assault Project - Bankstown 76,378 Tweed Heads Vacation Care 7,384 Barnardos Australia University of New England Child & Adolescent Sexual Assault Project - Auburn 70,491 Yarm Gwanga Vacation Care 12,608 Buyinbin Aboriginal Corporation Jubullum Kids Lifestyle Enhancement Project 62,892 Wagga Wagga East Before & After School Care Centre Inc Campbelltown Family Support Service Inc Families of Sexually Abused Children 7,605 Wagga Wagga East Vacation Care 5,596 CatholicCare Walgett Shire Council Centacare Child Sexual Assault Counselling Service 78,404 Collarenebri Vacation Care 3,460 Vietnamese Child Protection Service 87,524 Grawin Vacation Care 3,728 Central West Womens Health Centre Inc Lightning Ridge Vacation Care 8,138 Child Sexual Assault Service - Bathurst 86,152 Walgett Vacation Care 14,731 Child Abuse Prevention Service (Sydney) Inc Warren Shire Council Child Abuse Prevention Service - Ashfield 167,780 Warren Youth Centre Vacation Care 3,258 Dympna House Inc Dympna House 67,926 Warringah Council Allambie Heights Vacation Care 9,201 Gunedoo Child Protection Service Inc The Gunedoo Centre 321,608 Beacon Hill Juniors Vacation Care 10,119 Hunter New England Area Health Service Beacon Hill Seniors Vacation Care 10,119 Taree Child Sexual Assault Unit 80,024 Cromer Juniors Vacation Care 10,130 Linden Place Inc Cromer Seniors Vacation Care 10,118 Child Sexual Assault Counselling Service - Wagga Wagga 93,386 Forestville Vacation Care 10,107 Lismore Neighbourhood Centre Inc Warrumbungle Shire Council Centre Against Child Sexual Assault 81,440 Coonabarabran Vacation Care 2,405 North Coast Area Health Service Coffs Harbour Child & Adolescent Sexual Assault 160,628 WCOOSC Inc Northern Sydney and Central Coast Area Health Service Waverley Community Out of School Care 12,648 Child Sexual Assault Service Gosford 145,403 Wee Waa & District H.A.C.C. Association Inc Rosebank Child Sexual Abuse Service Inc Wee Waa (Namoi) Vacation Care 9,447 Rosebank Child Sexual Abuse Service 170,871 Wentworth Falls After School Care Inc Rosemount Good Shepherd Youth & Family Services Inc Wentworth Falls Vacation Care 474 Child Sexual Assault Counselling Service - Marrickville 125,302 Willoughby City Council Rosie’s Place Inc Child Adolescent & Family Sexual Assault Counselling Artarmon Kid’s Cottage Vacation Care 16,934 & Outreach Project 322,298 Bales Park Vacation Care 8,643 South West Child Adolescent & Family Services Chatswood OOSH 8,643 Association (CAFS) Inc Wyoming Community Centre Inc Green Valley Family & Children’s Service 63,759 Wyoming Community Centre Vacation Care 9,108 Swinson Cottage Family Centre Inc Swinson Cottage Family Centre 170,074 Wyong Shire Council Bateau Bay Vacation Care 4,599 The Benevolent Society The Entrance Community Engagement Project 65,607 Gorokan Vacation Care 6,849 The Uniting Church in Australia Property Trust (NSW) Northlakes Vacation Care Centre 4,599 The Cottage Family Care Centre 493,370 Ourimbah Vacation Care 9,417 The Uniting Church in Australia Property Trust (NSW) Wyong Vacation Care 4,591 T/A Jannawi Family Centre YMCA - Broken Hill Jannawi Family Centre Child Protection Program 320,381 Broken Hill Vacation Care Centre 7,990 The Wollongong West Street Centre The Wollongong West Street Centre 230,415 YMCA - Queanbeyan Queanbeyan YMCA Vacation Care 13,904 Community Development YMCA of Sydney Airds Bradbury Community Centre Inc Arncliffe Vacation Care 14,048 Airds Bradbury Community Centre 60,519 Airds Bradbury Neighbourhood Centre 69,883 Blaxland YMCA Vacation Care 5,600 Campbelltown City YMCA Vacation Care 4,983 Albion Park Neighbourhood Association Inc Albion Park Community Worker 58,626 Greenacre YMCA Vacation Care 5,098 Albury Wodonga Community Centre Inc Revesby YMCA Vacation Care 12,329 Glenecho Community Project 45,201 YWCA Hunter Region Inc Albury Wodonga Volunteer Resource Bureau Inc YWCA Vacation Care Centre - Cooks Hill 12,574 Albury Wodonga Volunteer Resource Bureau 14,703

198 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Appin, Wilton & Douglas Park Neighbourhood Centre Burwood Council Neighbourhood Centre - Appin, Wilton & Douglas Park 4,360 LGSS - Burwood Community Worker 13,135 Arab Council Australia Inc Butucarbin Aboriginal Corporation Arabic Welfare Centre 68,376 Aboriginal Community Development/Adult Education 188,931 Armidale Neighbourhood Centre Inc Cabonne Shire Council Armidale Neighbourhood Centre 28,958 LGSS - Cabonne Community Worker 12,188 Association of Children’s Welfare Agencies Inc Cabramatta Community Centre Inc Core Secretariat - ACWA 226,919 Cabramatta Community Co-ordinator 146,233 Auburn Asian Welfare Centre Inc Cabramatta Young Women’s Project 78,683 Asian Welfare Service 105,207 Multicultural Aged Resource Worker (MARS) 77,042 Multilingual Outreach Service 88,960 Auburn Community Development Network Auburn Community Development Service 123,031 Reaching The Heights 172,177 Auburn Council Camden Community Connections Inc LGSS - Auburn Community Worker 13,135 Camden Area Neighbourhood Centre 76,629 Manager, Camden Area Resource Centre 53,354 Aunties & Uncles (Illawarra) Inc Aunties & Uncles - Illawarra 39,202 Camden Council LGSS - Camden Community Worker 13,135 Australian Chinese Descendants Mutual Association Chinese Community Development Officers 67,414 Campbelltown City Council Community Development - Campbelltown 26,270 Australian Lebanese Association of NSW Ltd Information & Welfare Officer Project 62,351 Canterbury Bankstown Migrant Resource Centre Inc Community Development - May Murray 2 197,635 Australian Lebanese Christian Federation Inc Multicultural Project - May Murray 1 109,739 Multicultural Development Project - Punchbowl 130,509 Canterbury City Community Centre Inc Australian Red Cross Society - NSW Neighbourhood Centre Project - Lakemba 38,524 Migrant Youth Orientation Program 51,955 Canterbury City Council Australian Turkish & Kurdish Community Canterbury Mobile Information Service 58,838 Services Co-operative Ltd Centre Co-ordinator - Auburn 49,998 LGSS - Canterbury Community Worker 13,135 Canterbury Earlwood Caring Association Ltd Awabakal Newcastle Aboriginal Co-operative Ltd Earlwood Caring Community Centre 81,545 Awabakal Project Co-ordinator 56,819 Casino Neighbourhood Centre Inc Ballina District Community Services Assoc Inc Casino Neighbourhood Centre 58,606 Ballina Information & Referral Service 56,883 Community Development Project - Casino 43,579 Bankstown Area Multicultural Network Inc Cassia Community Centre/Holroyd Community Migrant Community Development Project 94,299 Development Assoc Inc Bankstown Community Resource Group Inc Cassia Community Services 175,445 Community Development Officer Project - Bankstown 93,109 CatholicCare Bathurst Information & Neighbourhood Centre Inc STS Community Centre 68,565 Bathurst Information & Neighbourhood Centre 50,651 Volunteering Bathurst 39,903 Central Coast Community Council Inc Regional Development Officer 67,972 Bay & Basin Community Resources Inc Central Coast Multicultural Children’s Community Development Worker - Sanctuary Point 84,981 Resource Centre Inc Bellambi Neighbourhood Centre Inc Multicultural Resource Centre 53,354 Bellambi Neighbourhood Centre 64,302 Central Coast Voluntary Treasurers Support Service Inc Bellingen Neighbourhood Centre Inc Central Coast Voluntary Treasurers Support Service 66,573 Bellingen Neighbourhood Centre 57,842 Cessnock City Council Belmont Neighbourhood Centre Inc Cessnock Community Worker Project 33,200 Belmont Neighbourhood Centre 75,461 Chester Hill Neighbourhood Centre Inc Berkeley Development Association Inc Chester Hill Neighbourhood Centre 74,723 Berkeley Community Development Project 132,791 Clerical Assistant - Chester Hill 10,400 Berkeley Vale Neighbourhood Centre Community Worker - North Bankstown 83,474 Berkeley Vale Neighbourhood Centre - Neighbourhood 67,239 Christian Community Aid Service Inc Blackheath Area Neighbourhood Centre Inc Eastwood Neighbourhood Centre 18,924 Blackheath Area Neighbourhood Centre 117,310 City of Canada Bay Council Blacktown City Council LGSS - Drummoyne Community Worker 13,135 Community Development Officer - Blacktown Council 41,588 City of Ryde Council LGSS - Blacktown 26,266 LGSS - Ryde Community Worker 13,135 Bland Shire Council City of Sydney Council Community Development Officer - Bland Council 39,546 LGSS - Sydney Community Worker 1 13,133 Bligh Park Community Services Inc LGSS - Sydney Community Worker 2 13,134 Community Worker - Bligh Park 75,005 Claymore Neighbourhood & Youth Centres Inc Blue Mountains City Council Claymore Neighbourhood Centre 64,748 LGSS - Blue Mountains Community Worker 1 13,133 CO AS IT Italian Association of Assistance LGSS - Blue Mountains Community Worker 2 13,134 Youth Project - Ashfield 65,506 Brewarrina Shire Council Cobar Shire Council Youth & Community Development Officer - Brewarrina 42,740 LGSS - Cobar Community Worker 12,188 Broken Hill City Council Coffs Harbour City Council LGSS - Broken Hill Community Worker 12,188 LGSS - Coffs Harbour Community Worker 13,135 LGSS - Broken Hill Youth Worker 12,188 Community Activities Lake Macquarie Inc Bucketts Way Neighbourhood Group Inc Community Development Options 230,600 Gloucester Neighbourhood Centre 70,633 Community First Step Burwood Community Welfare Services Inc Community Development Project - Fairfield 105,821 Skead House Neighbourhood Centre 79,373 Community Services 345,331

NSW Department of Community Services Annual Report 2008/09 199 Section 9 Funded Services Addendum

Community Links Wollondilly Inc Greater Taree City Council Community Links Outreach Resource 160,803 LGSS - Greater Taree Community Worker 13,135 Community Management Advisory Project Inc Taree Council Aboriginal Community Worker 25,460 Lake Macquarie Community Management & Advisory Project 92,796 Green Point Community Centre Inc Community Programs Inc Green Point Community Centre 56,828 Core Administration - Grafton 21,891 Greenacre Area Neighbourhood Centre Community Resource Network ‘Servicing the Greenacre Area Community Services Project 99,198 Blacktown and Surrounding Local Government Areas’ Griffith Neighbourhood House Community Centre Inc Community Development - Policy 215,540 Griffith Neighbourhood House - Community Centre 59,403 Coolaburoo Neighbourhood Centre Inc Gundagai Neighbourhood Centre Inc South Bankstown Community Development Officer Project 110,336 Gundagai Neighbourhood Centre 21,934 Coonamble Neighbourhood Centre Inc Gunnedah Shire Council Coonamble Neighbourhood Centre 29,715 LGSS - Gunnedah Community Worker 13,135 Council of Social Service of NSW Guyra Neighbourhood Centre Inc Core Operations - Council of Social Service 586,598 Guyra Neighbourhood Centre 24,583 CSGP Statewide 61,600 Gwydir Shire Council Cowra Community Information & Bingara Neighbourhood Centre 9,143 Neighbourhood Centre Inc Cowra Information & Neighbourhood Centre 131,109 Harris Park Community Centre Inc Harris Park Community Centre 78,304 Creating Links Co-operative Ltd Neighbourhood Centre - Bankstown 160,246 Hawkesbury Area Women & Kids Services Collective Inc Cringila Community Co-operative Hawkesbury Domestic Violence Project 73,819 Assistance Co-ordinator/Community Development Worker 39,903 The Women’s Cottage 114,376 Crookwell Neighbourhood Centre Inc Hawkesbury City Council Crookwell Neighbourhood Centre 23,721 Forgotten Valley Community Development & Youth Project 83,413 Crossroads Community Care Centre Inc LGSS - Hawkesbury Community Worker 13,135 Community Services Project - Miranda 56,825 Hawkesbury Community Outreach Services Inc Family Support 56,782 Colo Wilderness Mobile Resource Unit 74,165 Cynthia Street Neighbourhood Centre Inc Helensburgh Community Centre Inc Cynthia Street Neighbourhood Centre 59,004 Community Centre Project - Helensburgh 53,050 Dean Park Community Development Committee Inc Hewitt House Neighbourhood Centre Inc Dean Park Community Development Worker 40,196 Community Welfare Worker - Guildford 52,360 Denman & District Development Association Inc Neighbourhood Centre Project - Guildford 78,248 Denman Neighbourhood Development Project 58,209 Highlands Community Centres Inc Drummoyne Community Centre Inc Highlands Community Centres 209,167 Drummoyne Community Centre 63,594 Highlands Youth and Family Services Inc Dubbo City Council Adolescent & Family Counselling 78,842 LGSS - Dubbo Community Worker 2 12,188 Holdsworth Family Services Inc Dubbo Neighbourhood Centre Incorporated Holdsworth Family Services 28,091 Dubbo Neighbourhood Centre 29,995 Holroyd City Council Dundas Area Neighbourhood Centre LGSS - Holroyd Community Worker 13,135 Neighbourhood Centre - Dundas 59,050 Holroyd Parramatta Migrant Services Inc Dungog Information & Neighbourhood Service Migrant Services Development Worker Co-ordinator 89,594 Dungog Information & Neighbourhood Service 72,406 Holy Family Parish - Mount Druitt ECHO Bondi Junction Neighbourhood Centre Inc Mount Druitt Family Holiday Program 15,987 ECHO Neighbourhood Centre 66,068 Hornsby Heights Neighbourhood Centre Inc Edgeworth Memorial Neighbourhood Centre Inc Hornsby Heights Neighbourhood Centre 1,439 Edgeworth Memorial Neighbourhood Centre 57,433 Hunters Hill Ryde Community Services Inc Engadine Community Services Inc Neighbourhood Centre - Gladesville 36,497 Engadine Community Services 41,661 Hurstville City Council Fairfield City Council LGSS - Hurstville Community Worker 13,135 LGSS - Fairfield Community Worker 13,135 Illawarra Community Services Inc Forster Neighbourhood Centre Inc Dapto Neighbourhood Centre 25,516 Forster Neighbourhood Centre 79,830 Neighbourhood Centre - Dapto 65,995 Glen Innes & District Community Centre Inc Illawarra Forum Inc Glen Innes & District Community Centre 44,582 Community Services Co-ordination Project 45,886 Glen Innes Severn Council Resource Worker Project 78,317 LGSS - Glenn Innes Community Worker 13,135 Illawarra Multicultural Services Inc Glossodia Community Information Centre Multicultural Project - Wollongong & Shellharbour 65,726 Glossodia Community Information Centre 75,139 Serbian Community Worker 40,893 Gosford City Community & Information Service Immigrant Women’s Speakout Association of NSW Inc Gosford/Narara Neighbourhood Centre 38,542 Immigrant Women’s Resource Centre 89,944 Gosford City Council Information and Cultural Exchange Inc LGSS - Gosford Community Worker 1 13,133 Community Information Technology Program 74,845 LGSS - Gosford Community Worker 2 13,134 Inner South West Community Development Organisation Graceades Community Cottage Inc Inner South West Community Development 109,063 Graceades Community Cottage 132,416 Inner Sydney Regional Council for Granville Multicultural Community Centre Inc Social Development Inc Auburn/Granville Community Development 79,279 Inner Sydney Regional Information Service 104,508 Community Welfare Worker - Granville 58,366 INTEREACH NSW Inc Co-ordinator Granville Multicultural Community Centre 66,508 Deniliquin Neighbourhood Centre 69,966 Great Lakes Council International Social Services (Aust) NSW Office Great Lakes Community Development Officer 33,200 Inter Country Casework Project 82,229

200 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Italian Welfare Organisation Inc Local Community Services Association Italian Community Worker 42,681 Core Operations - Local Community Services 253,316 Jannali Neighbour Aid (Nightingale) Inc Targeted Capacity Building Project for CSGP Services 304,309 Neighbourhood Centre - Jannali 31,669 Lower Mountains Neighbourhood Centre Inc Jesmond Neighbourhood Centre Inc Lower Mountains Community Projects 135,942 Jesmond Neighbourhood Centre 74,364 Macarthur Arabic Australian Welfare Centre Inc Junee Community Centre Inc Access & Equity - Campbelltown 43,815 Junee Community Centre 51,129 Macarthur Diversity Services Inc Karabi Community & Development Services Inc Arabic Community Worker - Minto 67,740 Clerical Assistant for Arthur Philip & Caroline Chisholm Wards 16,123 Bilingual Team 49,012 Community Development Project - Karabi 77,041 South Pacific Island Community Worker - Campbelltown 53,311 Manager/Community Development Worker 105,006 Macedonian Welfare Centre Inc KARI Aboriginal Resource Inc Macedonian Welfare Centre 76,599 Enrichment Program 264,845 Maitland City Council Kariong Neighbourhood Centre Inc Maitland Community Worker Project 33,200 Kariong Neighbourhood Centre 62,151 Maitland Neighbourhood Centre Inc Katoomba Neighbourhood Centre Inc Maitland & Woodberry Neighbourhood Centres 153,301 Katoomba Neighbourhood Centre 179,566 Manly Community Centre Inc Kempsey Neighbourhood Centre Inc Manly Community Centre 49,097 Kempsey Neighbourhood Centre 62,104 Manly Council South Kempsey Neighbourhood Improvement Program 18,874 LGSS - Manly Community Worker 13,135 Kempsey Shire Council Manning Valley Neighbourhood Services Inc Aboriginal Community Liaison Officer 45,486 Manning Valley Neighbourhood Centre 78,471 Kincumber & District Neighbourhood Centre Inc Marayong House Neighbourhood Centre Inc Kincumber Neighbourhood Centre 71,662 Dean Park Community Development Project 40,197 Kings Cross Community & Information Centre Inc Doonside Hub Project 119,744 Neighbourhood Centre - Potts Point 35,923 Marayong House Neighbourhood Centre 68,850 Kingsgrove Community Aid Centre Inc Marrickville Council Neighbourhood Centre - Kingsgrove 28,332 LGSS - Marrickville Community Worker 13,135 Kogarah Community Services Inc Maryland Activities Group Inc Neighbourhood Centre - Kogarah 65,407 Community Worker Outreach 70,569 Kooloora & Soldiers Settlement Community Centre Inc Maryland Neighbourhood Centre 76,344 Kooloora Community Centre 107,777 Meeting House Inc Ku-ring-gai Council Meeting House Neighbourhood Centre 26,521 LGSS - Ku-ring-gai Community Worker 13,135 Menai District Neighbourhood Service Inc Kurri Kurri Community Centre Inc Menai District Community Resource Centre 83,833 Kurri Kurri Neighbourhood Centre 55,141 Mid Mountains Neighbourhood Centre Inc Lake Macquarie City Council Mid-Mountains Neighbourhood Centre 93,824 Aboriginal Community Worker - Speers Point 31,432 Mid North Coast Regional Council LGSS - Lake Macquarie City Community Worker 13,135 for Social Development Lane Cove Council Regional Community Services Information Project 104,640 LGSS - Lane Cove Community Worker 13,135 Mid Richmond Neighbourhood Centre Inc Lavington/Springdale Heights Community Centre Inc Mid Richmond Neighbourhood Centre 51,465 Lavington Springdale Heights Community Centre 48,239 Mid-Western Regional Council Lebanese Moslem Association Mid-Western Regional Council Community Project Officer 48,220 Social Worker Project - Lakemba 38,910 Mindaribba Local Aboriginal Land Council Welfare Counsellor Project 37,590 Mindaribba L A L C Project Officer 90,133 Leichhardt Municipal Council Mission Australia LGSS - Leichhardt Community Worker 1 13,135 Newcastle Community Development Program 81,816 LGSS - Leichhardt Community Worker 2 13,135 Moree Neighbourhood Centre Inc Lifeline - Broken Hill Inc Moree Neighbourhood Centre 54,648 Neighbourhood Centre Project - Broken Hill 34,908 Moree Plains Shire Council Link-Up (NSW) Aboriginal Corporation LGSS - Moree Plains Community Worker 13,135 Aboriginal Community Development Project - Link Up 61,416 Mortdale Community Services Inc Lismore City Council Mortdale Community Services Neighbourhood Centre 40,612 LGSS - Lismore Community Worker 13,135 Mountains Community Resource Network Inc Lismore Neighbourhood Centre Inc Community Resource Network 100,495 Lismore Neighbourhood Centre 72,868 Mountains Outreach Community Service Inc Lithgow Information & Neighbourhood Centre Inc Mountain Outreach Community Service 144,148 Lithgow Information & Neighbourhood Centre 65,215 Mullumbimby & District Neighbourhood Centre Inc Liverpool City Council Mullumbimby & District Neighbourhood Centre 50,970 Community 2168 Strategy 10,000 Mullumbimby Women’s Service 24,467 LGSS - Liverpool Community Worker 13,135 Multicultural Neighbourhood Centre Inc Liverpool Districts Neighbourhood Centres Assoc Multicultural Neighbourhood Centre - Broadmeadow 77,370 Cecil Hills Community Centre 84,922 Multicultural Youth Project - Broadmeadow 19,493 Heckenberg - Busby Neighbourhood Centre 85,460 Murray Shire Council Liverpool Central/Warwick Farm Development Worker 89,421 LGSS - Youth Initiatives Officer 12,566 Liverpool Neighbourhood Centre 86,727 Murwillumbah Community Centre Inc Lurnea Neighbourhood Centre 89,030 Murwillumbah Community Centre 50,968 Liverpool Women’s Resource Centre Inc Muswellbrook Shire Council Women’s Community Outreach Worker 85,924 Muswellbrook Community Worker Project 33,200

NSW Department of Community Services Annual Report 2008/09 201 Section 9 Funded Services Addendum

Nambucca Shire Council Penrith City Council Aboriginal Community Worker - Nambucca Shire Council 53,354 LGSS - Penrith Community Worker 13,135 Nambucca Valley Neighbourhood Centre Inc Penrith Family Resource Workers 77,308 Nambucca Valley Neighbourhood Centre 56,241 Pole Depot Community Centre Inc Narrabri & District Community Aid Service Inc Pole Depot Neighbourhood Centre 106,030 Narrabri Neighbourhood Centre 57,171 Polish Association of Newcastle Inc Neighbourhood Development Team - Erskine Park Inc Polish Welfare & Information Group 3,548 Neighbourhood Development Team - Erskine Park 87,425 Port Kembla Community Project Inc Nepean Volunteer Services Inc Port Kembla Community Outreach Project 72,316 Volunteer Referral Service - Penrith 39,903 Port Macquarie Neighbourhood Centre Inc New School of Arts Neighbourhood House Inc Port Macquarie Neighbourhood Centre 66,411 New School of Arts Neighbourhood House - South Grafton 28,844 Wauchope Information & Neighbourhood Centre 42,018 Valley Volunteers 39,903 Port Stephens Council Newcastle City Council Port Stephens Community Worker Project 33,200 LGSS - Newcastle Community Worker 1 13,135 Protective Behaviours Consultancy Group of NSW Inc LGSS - Newcastle Community Worker 2 13,135 Protective Behaviours Consultancy Group of NSW 93,745 Newtown Neighbourhood Centre Inc Queanbeyan City Council Newtown Neighbourhood Centre 105,198 LGSS - Queanbeyan Community Worker 13,135 Nicholii Cottage Neighbourhood Centre Inc Queanbeyan Multilingual Centre Inc Wentworthville Community Capacity Building Service 55,790 Ethnic Welfare Worker Project - Queanbeyan 57,808 Wentworthville Young Person’s Service 41,514 Randwick City Council Nimbin Neighbourhood & Information Centre Inc Community Development Worker - Randwick 39,776 Nimbin Neighbourhood & Information Centre 51,153 LGSS - Randwick Community Worker 1 13,133 North Kiama Neighbourhood Centre LGSS - Randwick Community Worker 2 13,134 North Kiama Neighbourhood Centre 55,194 Raymond Terrace Neighbourhood Centre Inc North Richmond Community Centre Inc Raymond Terrace Neighbourhood Centre 81,373 Neighbourhood Centre Co-ordinator - North Richmond 71,687 Richmond Community Services Inc North Ryde Community Aid & Information Centre Inc Richmond Community Project 136,972 North Ryde Community Aid & Information Centre Project 16,134 Riverina Medical & Dental Aboriginal Corporation North St Marys Neighbourhood Centre Inc Aboriginal Family Support - Wagga Wagga 43,706 North St Marys Neighbourhood Centre 100,141 Riverstone Neighbourhood Centre North Sydney Council & Community Aid Service Inc LGSS - North Sydney Community Worker 1 13,133 Riverstone Neighbourhood Centre & Community Aid 59,291 LGSS - North Sydney Community Worker 2 13,134 Riverwood Community Centre Inc Riverwood Neighbourhood Centre 104,613 Northern Beaches Community Service Ltd Neighbourhood Centre & Community Information Programs 122,300 Rockdale City Council LGSS - Rockdale Community Worker 13,135 Northern Rivers Social Development Council Inc Regional Community Services Development 68,960 Rockdale Community Services Inc Neighbourhood Centre - Rockdale 64,939 Northern Settlement Services Ltd Central Coast Multicultural Family Support Project 35,345 Rozelle Neighbourhood Centre Inc Filipino Welfare Service 68,881 Rozelle Neighbourhood Centre 65,694 Pacific Islander Welfare Project 62,461 Samaritans Foundation Diocese of Newcastle Samaritans Information & Neighbourhood Centre 115,487 Northern Suburbs Community Development Project Inc Bulli Community Centre 56,574 San Remo Neighbourhood Centre Inc San Remo Neighbourhood Centre 75,355 NSW Council of YMCA’s State-wide Community Development Officer 57,493 Scone Neighbourhood Resource Centre Inc Scone Neighbourhood Resource Centre 48,288 NSW Family Services Inc Core Operations - Family Support Services Association 25,825 Scout Association of Australia NSW Branch Core Operations - NSW Family Services 419,756 Isolated Country Area Development Project 30,161 Data Collection - NSW Family Services 10,743 Seaboard Community Neighbourhood Services Inc NSW Spanish & Latin American Association Urunga Neighbourhood Centre 41,090 for Social Assistance Inc Sector Connect Inc Family Support Worker/Assistance Centre 61,397 Macarthur Community Forum 102,667 NSW Vietnamese Elderly Friendship Assoc Inc Shalvey Community Centre Inc Aged Care & Community Development Worker 14,233 Shalvey Community Centre 87,372 Orange City Council Shellharbour City Council LGSS - Orange Community Worker 12,188 LGSS - Shellharbour Community Worker 13,135 Orange Neighbourhood Centre 71,782 Shoalhaven City Council Our Community Place Inc LGSS - Shoalhaven Community Worker 13,317 Our Community Place Incorporated 77,844 Shoalhaven Neighbourhood Centre Inc Outer Liverpool Community Services Inc East Nowra Centre Co-ordinator 57,280 Outer Liverpool Community Services 202,952 Nowra Neighbourhood Centre 48,103 Parkes & District Neighbourhood & Community Singleton Council Information Centre Inc Singleton Community Services Co-ordinator 49,093 Parkes Neighbourhood Centre 58,419 Singleton Neighbourhood Centre Inc Parks Community Network Singleton Neighbourhood Centre 70,293 Parks Community Network 312,988 South Coast Portuguese Association Ltd Parramatta City Council Development Information & Referral Service 33,362 LGSS - Parramatta Community Worker 13,135 South East Neighbourhood Centre Peninsula Community Centre Inc Multicultural Liaison Project 60,121 Peninsula Community Centre 62,242 South East Neighbourhood Centre 86,246

202 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

South Sydney Community Aid Co-operative Ltd The Junction Neighbourhood Centre Inc Multicultural Neighbourhood Centre - Redfern 135,171 Neighbourhood Centre Project 65,654 South Wallsend Neighbourhood Development Group Inc The Junction Works Limited Elermore Vale Community Initiatives Program 68,815 Co-ordinator - The Fields Neighbourhood Centre 78,610 South West Child Adolescent & Family Services Tallowood Community Centre 53,473 Association (CAFS) Inc The Junction Works - CSGP - Community Youth 69,103 Aboriginal Program 87,553 Wattle Grove Neighbourhood Centre 78,302 South West Multicultural & Community Centre Inc The Neighbourhood House - Bayldon Boambee South West Multicultural & Community Centre 65,354 Bonville Sawtell Toormina Inc Southern Women’s Group Inc The Neighbourhood House 39,895 Women’s Resource Centre 53,590 The Rail Neighbourhood Association Inc Community Worker/Centre Co-ordinator - Albion Park Rail 60,199 Southlake Community Services Inc Community Development Project 79,457 The Uniting Church in Aust Property Trust (NSW) - Wesley Mission Spanish & Latin American Community Organisation Inc Rouse Hill Outreach Project 92,541 Spanish Community Development Worker 87,638 The Uniting Church in Australia Property Trust (NSW) Springwood Neighbourhood Centre Co-operative Ltd - UnitingCare Burnside Springwood Neighbourhood Centre 124,705 Harris Community Centre 90,423 SPYNS Inc Tomaree Neighbourhood Centre Inc Community Development Worker - Emu Plains 68,417 Tomaree Neighbourhood Centre 87,961 Cranebrook Community Development Project 59,130 Toukley Neighbourhood Centre Inc Glenmore Park Community Worker 43,682 Toukley Neighbourhood Centre 85,123 Penrith Aboriginal & Torres Strait Islander Neighbourhood Workers 143,681 Tumut & District Neighbourhood Centre Inc South Penrith Community Project 112,246 Tumut & District Neighbourhood Centre 41,844 St Clair Youth & Neighbourhood Team Inc Ulladulla & District Community Resources Centre Inc St Clair Community Project 125,238 Domestic Violence Support Service - Ulladulla 46,651 St George Community Services Inc Milton Ulladulla Community Resources Centre 1 & 2 94,321 St George Community Services Neighbourhood Centre 43,780 Unanderra/Figtree Area Residents Association Inc St Marys Area Community Development Project Inc Unanderra Community Centre 61,116 St Marys Area Community Development Project 124,914 Upper Hunter Community Services Inc Sugarvalley Neighbourhood Advancement Group Muswellbrook Neighbourhood Service 89,683 Sugar Valley Neighbourhood Centre & Youth Projects 113,109 Upper Hunter Shire Council Surry Hills Neighbourhood Centre Inc Upper Hunter Shire Community Workers 98,974 Surry Hills Information & Resource Project for People with NESB 37,271 Uralla Neighbourhood Centre Inc Surry Hills Neighbourhood Centre 62,075 Uralla Neighbourhood Centre 31,243 Sutherland Shire Council Vietnamese Association of Wollongong Community Worker - Generalist, Planning & Projects 60,907 Vietnamese Association of Wollongong 62,102 LGSS - Sutherland Community Worker 1 13,135 Volunteering Central Coast Inc LGSS - Sutherland Community Worker 2 13,135 Volunteering Central Coast 78,195 Sutherland Shire Information & Community Service Inc Volunteering Coffs Harbour Inc Sutherland Shire Information & Community Service 48,267 Coffs Harbour Neighbourhood Centre 67,866 Swansea Community Cottage Inc Volunteering Coffs Harbour 39,903 Swansea Community Cottage 68,406 Wagga Wagga Community Resource Centre Inc Sydney Anglican Home Mission Society Wagga Wagga Volunteer Centre 18,211 Council T/A Anglicare Walgett Shire Council Fathers & Their Children 62,092 Community Development Officer - Walgett Council 39,546 Sydney University Settlement Walla Mulla Family & Community Support Ltd Settlement Neighbourhood Centre 111,596 Aboriginal Community Worker - Woolloomooloo 58,359 Tamworth Youth Care Inc Housing Estates Worker - Woolloomooloo 78,813 Coledale Community Centre 76,390 Outreach Counselling Service 103,137 Temora Community Centre Inc Warilla Neighbourhood Centre Inc Neighbourhood Centre - Temora 46,194 Community Worker Project - Warilla 70,370 The Association of Bhanin El-Minieh Warragamba-Silverdale Neighbourhood Centre Inc Community Development Worker Project - Auburn 58,703 Neighbourhood Centre - Warragamba-Silverdale 87,290 The Centre for Volunteering Warrawong Residents Forum Inc Pathways to Participation 167,297 Warrawong Community Development 72,525 Statewide Service 325,346 Warringah Council The Council of the City of Botany Bay LGSS - Warringah Community Worker 13,135 LGSS - Botany Community Worker 13,135 Warrumbungle Shire Council The Council of the Municipality of Hunters Hill Coonabarabran Community Access Project 72,479 LGSS - Hunters Hill Community Worker 13,135 Waverley Council The Council of the Municipality of Kiama LGSS - Waverley Community Worker 13,135 LGSS - Kiama Community Worker 13,135 Wellington Information & Neighbourhood Services Inc The Factory Community Centre Inc Wellington Information & Neighbourhood Services 35,782 Community Program - The Factory Community Centre 66,047 Werrington Community Project Inc The Family Centre Inc Werrington Area Community Development Team 132,301 Aboriginal Torres Strait Islander Activities & Support Officer 51,079 West Dapto Community Association Inc The Fraternal Society of Tripoli & Mena Districts Ltd Neighbourhood Centre Co-ordinator - West Dapto 45,487 Arabic Community Worker - Lakemba 69,418 Western Information & Neighbourhood Centres The Hills Community Aid & Information Service Inc Regional Development Project - WINC 6,358 The Hills Community Aid 220,883 Western Sydney Community Forum Inc The Hills Shire Council Learning and Development Project - Western Sydney LGSS - Baulkham Hills Community Worker 26,266 Community Forum 109,564

NSW Department of Community Services Annual Report 2008/09 203 Section 9 Funded Services Addendum

Regional Resource Project 131,077 Australian Turkish & Kurdish Community WSCF Executive Officer 57,718 Services Co-operative Ltd Family Support Service - Auburn 51,561 WESTIR Ltd Data Liberation Front 284,884 Ballina-Byron Family Centre Inc Ballina Byron Family Support Service 172,835 Westside Community Centre Inc Family Support Training - Ballina 2,993 Westside Community Centre 39,816 Barnardos Australia Willoughby City Council Barnardos Family Support Program - Special Neighbours 228,569 LGSS - Willoughby Community Worker 13,135 Domestic Violence Program - Auburn 77,808 Wingecarribee Shire Council Mudgee Family Support 61,461 LGSS - Wingecarribee Community Worker 13,135 Penrith Family Support Program 220,034 Winmalee Neighbourhood Centre Inc Bathurst Family Support Service Inc Winmalee Neighbourhood Centre 76,486 Bathurst Family Support 175,578 Wollondilly Shire Council Blue Mountains Family Support Service Inc LGSS - Wollondilly Community Worker 13,135 Blue Mountains Family Support Service 230,850 Wollongong City Council Blue Mountains Womens Health Centre LGSS - Wollongong Community Worker 1 13,135 Mountain Women’s Resource Centre 60,848 LGSS - Wollongong Community Worker 2 13,135 Bondi Beach Cottage Inc LGSS - Wollongong Community Worker 3 13,135 Bondi Beach Cottage Family Support Service 180,864 Wollongong Women’s Information Service Inc Botany Family & Children’s Centre Inc Wollongong Women’s Centre 190,370 Botany Family Support Project 135,671 Women’s Court Support Worker 44,733 Bridges Incorporated Women’s Activities & Self Help House - The WASH House Blacktown Alcohol & Other Drugs Family Service 70,489 Women’s Activities & Self Help House - The Wash House 257,998 Burwood Community Welfare Services Inc Woodbine Neighbourhood Centre Inc Inner West Family Support Service 169,276 Woodbine Neighbourhood Centre 49,880 Cabramatta Community Centre Inc Woodrising Neighbourhood Centre Inc Domestic Violence Project - Cabramatta 107,664 Woodrising Neighbourhood Centre 77,957 Campbelltown Family Support Service Inc Woodville Community Service Inc Arabic Speaking Family Support Worker 46,329 Fairfield East Community Development Worker 79,847 Campbelltown Family Support Service 180,985 Villawood East Community Development Worker 90,666 Macarthur Aboriginal Family & Youth Support 164,492 Woodville Community Services 104,903 Vulnerable Families 0-3 Worker - Campbelltown 67,051 Woolgoolga Neighbourhood Centre Inc Canterbury City Community Centre Inc Woolgoolga Neighbourhood Centre 48,517 Early Intervention Family Support Service 6,015 Woomera Aboriginal Corporation Albury Canterbury Earlwood Caring Association Ltd Community Development Project - Glenroy 47,499 Canterbury Community Counselling Service 68,803 Wyoming Community Centre Inc Casino Family Support Service Inc Central Coast Multicultural Project 30,348 Casino Family Support Service 173,016 Wyoming Community Worker 66,949 CatholicCare Wyong Neighbourhood Centre Inc Blacktown After Hours Family Counselling & Parent Wyong Neighbourhood Centre Community Development 143,680 Education Strategy 133,422 Wyong Shire Council Canterbury and Arabic Family Support 287,873 LGSS - Wyong Community Worker 31,160 Centacare Blacktown Family Support Service 132,000 Yarrahapinni Community House Inc Family Support, Family Network 78,271 Yarrahapinni Community House 26,453 Leichhardt Family Support Service 165,113 Yawarra Meamei Women’s Group Inc Parent Line 1,062,835 Lightning Ridge Neighbourhood Centre 21,802 Penrith Family Support Service 164,579 Young Neighbourhood Centre Inc Specialist Family Support Service - Centacare 294,395 Young Neighbourhood Centre 21,532 Centacare - Catholic Family Services Youth Action & Policy Association Diocese of Broken Bay Core Operations - YAPA 400,807 Family Support Service-Lower North Shore & Northern Beaches 282,984 Yugoslav-Australian Welfare Association Inc Hornsby Counselling & Family Support Service 308,041 Information & Referral Service - Newtown 65,624 Centacare Catholic Social Services YWCA NSW Catherine Villa Family Support Program 141,035 Domestic Violence Support Worker 40,454 Central Coast Family Support Service Inc Family & Individual Support Gosford City Family Support Service 321,666 Anglicare Western NSW Central West Family Support Group Inc Mudgee Anglicare Family Support Service 37,828 Central West Family Support Group 110,903 Arab Council Australia Inc Murrin Bridge Family Support Riverside Drive Youth Program 123,294 Arabic Family Support 19,016 Cessnock Family Support Service Inc Family Support Project - Bankstown 174,279 Cessnock Family Support Service 191,819 Armidale Family Support Service Inc Christian Community Aid Service Inc Armidale Family Support Service 147,944 Social Welfare Support Worker - CCAS 45,819 Armidale Youth Refuge Inc Church of England Children’s Homes Inverell Family & Youth Support Service 147,038 Summer Hill Family Support Service 35,577 Aunties & Uncles Co-operative Family Project Ltd Community Links Wollondilly Inc Family Project - Aunties & Uncles 197,129 Community Links Family Support 131,231 Australian Birthright Movement Community Programs Inc Lone Parent Family Support Service - Sydney 172,933 Family & Youth Support Service 178,022 Lone Parents Family Support Northern Beaches 28,183 Cowra Community Information North West Sydney Lone Parent Family Support & Neighbourhood Centre Inc Service Rental Cumberland/Prospect 16,537 Family Support Service - Cowra 145,781

204 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Creating Links Co-operative Ltd Kempsey Family Support Service Inc Family Support Service 337,826 Kempsey Family Support Service 143,794 Cystic Fibrosis New South Wales KU Children’s Services Family Support Program - North Ryde 193,695 KU Community Development Worker Project 68,703 Dandaloo Gayngil Aboriginal Corporation Inc Kyogle Family Support Service Inc Toomelah Family & Youth Support Service 133,317 Kyogle Family Support Service 74,256 Eastlakes Family Support Service Inc Learning Links Eastlakes Family Support Service 340,086 Learning Links Family Support & Counselling Service 87,517 Emmanuel Care Inc Lifeline - Central West Inc Van-Ploy/Emmanuel Care Centre 4,933 Lifeline - Central West 5,472 ERAC Inc Lithgow Family Support Service Inc Lifeline Mountains to Murray 8,973 Lithgow Family Support Service 98,768 Eurobodalla Family Support Service Inc Maitland Family Support Scheme Inc Eurobodalla Family Support Service 182,935 Maitland Family Support Scheme 241,930 Fairfield Parent Support Centre Inc Mallee Family Care Inc Fairfield Parent Support Centre 266,352 Wentworth Balranald Family Support 88,690 Fairfield Parent Support Centre - Recession Supp 18,745 Wentworth Balranald Vulnerable Families 56,811 Family Development Services Inc Manly Warringah Women’s Resource Centre Ltd Family Development Services 57,308 Manly Warringah Family Support Service 176,036 Mobile Learning Difficulties Support Service 25,028 Manning Support Services Inc Family Services Illawarra Incorporated Family Support Services Manning - Great Lakes - Gloucester 226,254 Family Services Illawarra 395,812 Men & Family Centre Inc Family Support Centre Inc The Anti-Violence Project 86,669 Family Resource Project - Community Outreach Worker 38,667 Miimali Aboriginal Community Association Inc Family Services Activity Van 98,460 Blacktown Aboriginal Youth and Family Support Service 283,155 Family Services Resource Project 99,087 Mission Australia Family Support Network Inc Albury Family Support Project 191,630 Creative Early Childhood Project 6,743 Broken Hill & Districts Family Support Service 152,320 Lismore Family Support Service 138,944 Cootamundra Community Workers 167,257 Transitions Project 15,238 Griffith Family Support Services 131,715 Family Support Service - Parkes Miller Family Support Service 98,746 Family Support Service - Parkes 147,955 Special Needs Worker Campbelltown 31,918 Family Worker Training & Development Program Monaro Family Support Service Inc Family Worker Development Program 72,175 Monaro Family Support Service 129,875 Far South Coast Family Support Service Moree Family Support Inc Far South Coast Family Support Service 163,220 Moree Family & Adolescent Support Program 170,399 Financial Counselling Hunter Valley Project Inc Mudgin-Gal Women’s Corporation Financial Counselling - Hunter Valley Project 64,792 Mudgin-Gal Aboriginal Corporation Project 91,148 Gay & Lesbian Counselling Service of NSW Muloobinba Aboriginal Corporation Gay & Lesbian Counselling Service 74,315 Muloobinba Family Support Services 119,177 Glen Innes Family & Youth Support Service Inc Nambucca Bellingen Family Support Service Glen Innes Family & Youth Support Service 104,448 Nambucca Bellingen Family Support Service 154,902 Goulburn Family Support Service Inc Newcastle Family Support Services Inc Goulburn Family Support Service 188,135 Family Support Project - Newcastle 448,311 Grace Cottage Inc Ngadrii Ngalli Way (My Mothers Way) Inc Family Support Service - Dubbo 90,307 Ngadrii Ngalli Family Support Project 35,723 Granville Multicultural Community Centre Inc Northern Settlement Services Ltd Granville Family Support Scheme 157,165 Family Welfare - Hamilton 55,502 Gunnedah Family Support Inc Nowra Family Support Service Inc Gunnedah Family Support Centre 86,900 Nowra Family Support Service 304,111 Hawkesbury City Council Orange Family Support Service Inc Forgotten Valley Family Support Service 96,715 Orange Family Support Service 118,119 Hawkesbury Community Outreach Services Inc Parramatta Holroyd Family Support Inc Colo Wilderness Family Support Service 42,782 Parramatta Holroyd Family Support Service 269,641 Hawkesbury Community Services Inc Support Program for Adolescent Parents 75,491 Hawkesbury Community Family Services 61,642 Port Stephens Family Support Service Inc HORIZONS Central Coast Family Services Inc Port Stephens Family Support Service 191,146 Banksia Family Centre 74,065 Quakers Hill Community Development Project Family Support Service - Wyong 411,003 Quakers Hill Community Development Worker 79,862 Hunter Aboriginal Children’s Services Queanbeyan City Council HACS Family Support 74,424 Family Support Service - Queanbeyan 129,441 Inner West Aboriginal Community Company Ltd Redfern Legal Centre Family Support Worker Marrickville/Glebe 16,853 Financial Counselling Credit & Debit Service 105,766 Institute for Family Advocacy & Leadership Relationships Australia (NSW) Development Association Inc Groupwork Training & Supervision Project 175,260 Institute for Family Advocacy & Leadership Development 232,996 Growing Together Parents & Kids 68,328 INTEREACH NSW Inc Richmond Community Services Inc Deniliquin Family Support Service 128,571 Hawkesbury Family Support Service 40,155 Junaya for Families Riverwood Community Centre Inc Junaya for Families 428,081 Riverwood Family Support Service 245,698 Karitane Ryde Family Support Service Inc Parent Support Program 119,113 Ku-ring-gai Family Support Program 76,521

NSW Department of Community Services Annual Report 2008/09 205 Section 9 Funded Services Addendum

Ryde Family Support Service 343,670 Upper Hunter Community Services Inc Shine for Kids Co-op Ltd Upper Hunter Family Support Service 150,555 Support For Children of Prisoners 97,700 Wagga Wagga Family Support Service Inc Singleton Family Support Scheme Inc Wagga Wagga Family Support Service 178,938 Singleton Family Support Service 193,445 Walla Mulla Family & Community Support Ltd South Coast Medical Service Aboriginal Corporation Special Family Support Project 61,336 Aboriginal Family Support Service - Nowra 68,905 Warragamba-Silverdale Neighbourhood Centre Inc South Sydney Youth Services Family Support Service - Warragamba 63,607 The Shop Women & Children’s Centre 234,491 Waverley Council South West Child Adolescent & Family Services Waverley Family Support Project 34,209 Association (CAFS) Inc Wee Waa & District H.A.C.C. Association Inc Green Valley Family Support Service 109,823 Namoi Family Support Service 100,283 Specialist Family Support Worker - Liverpool 73,402 Welfare Rights Centre Ltd St George Family Support Service Inc Welfare Rights Service - Surry Hills 374,734 Family Support Project - Carlton 283,945 Westlakes Macquarie Family Support Service Inc Sutherland Shire Family Services Inc Westlakes Macquarie Family Support Service 304,006 Sutherland Shire Family Support Service 293,178 Wingecarribee Family Support Service Sydney Anglican Home Mission Society Wingecarribee Family Support Service 198,050 Council T/A Anglicare Young Neighbourhood Centre Inc Liverpool Family Support Service 207,155 Young Family Support 35,888 Newtown/Marrickville Family Support 271,287 Shoalhaven Outer Areas Counsellor 33,847 Youth Services St Marys Family Support Work Project 162,997 Al Zahra Muslim Women’s Association Tamworth Family Support Service Youth Development Officer - Arncliffe 53,695 Tamworth Family Support Service 201,363 Albury Wodonga Youth Emergency Services Ltd Telopea Family Resources Inc Adolescent Family Counsellor - Albury 170,110 Telopea Family Support Program 278,813 Albury Wodonga Youth Project Inc The Place 77,654 Temora Community Centre Inc Family and Youth Services (FAYS) 61,285 Allambi Youth Services Inc Lake Macquarie Detached Family Counsellor Project 91,409 Tenterfield Social Development Committee Tenterfield Family & Youth Support Service 137,814 Ambarvale Rosemeadow Youth Services Committee Ambarvale Youth Centre 70,694 The Association of Bhanin El-Minieh Arabic Family Support Service 65,920 Auburn Community Development Network Youth Development Officer - Auburn 62,658 The Benevolent Society Benevolent Society’s Home Start Program 100,297 Auburn Youth Centre Inc Adolescent & Family Counsellor - Auburn 77,405 Post Adoption Resource Centre 421,335 Co-ordinator & Youth Worker Project - Auburn 153,265 The Deli Women & Children’s Centre Inc Awabakal Newcastle Aboriginal Co-operative Ltd The Deli Family Support Service 239,030 Awabakal Youth Worker 56,666 The Factory Community Centre Inc Ballina District Community Services Assoc Inc The Factory Family Support Service 53,742 Ballina & District Community Services Ass Youth Service 84,925 The Family Centre Inc Bankstown City Council Tweed Valley Family & Youth Support Service 353,406 After School Drop-In Centre - Bankstown 247,241 The Infants Home Ashfield Youth Development Officer - Bankstown 73,789 Sydney Hope Cottage Family Support Project 101,638 Bankstown Multicultural Youth Service Inc The Junction Neighbourhood Centre Inc Multicultural Youth Service - Bankstown 258,721 Family Support Program 133,660 Baptist Community Services - NSW & ACT The Salvation Army (NSW) Property Trust Respite Recreation Network 92,205 The Salvation Army Special Search Service 132,701 Barnardos Australia The Trustees of the Society of St Vincent de Paul (NSW) Bundaleer Child & Family Community Development Project 34,597 St. Vincent De Paul Society - Family Welfare Centre 103,124 Queanbeyan & Region Adolescent & Family Counselling Service 87,630 The Uniting Church in Aust Property Trust (NSW) Youth Programmes Co-ordinator 61,104 - Wesley Mission Youth Support Worker Project 90,591 Baulkham Hills After Hours Family Counselling Bay & Basin Community Resources Inc & Parent Education Strategy 133,423 Youth Services Co-ordinator - Sanctuary Point 53,444 Hills Family and Group Work 169,541 Bellambi Neighbourhood Centre Inc Lifeline/Youthline 64,816 Youth Project - Bellambi 17,882 Quakers Hill Family Support Project 163,780 Bellingen Neighbourhood Centre Inc The Uniting Church in Australia Property Trust (NSW) Bellingen & Seaboard Youth Services 72,544 Pathfinder 15,348 Bellingen Shire Council Uniting Care Campbelltown Focus on New Families 100,297 Dorrigo Youth Service 21,378 The Uniting Church in Australia Property Trust (NSW) Berkeley Development Association Inc - UnitingCare Burnside Berkeley Youth Project 43,804 Coffs Harbour Family Support Services 152,310 Blacktown City Council Hastings Family Support Service 209,061 LGSS - Blacktown Youth Worker 13,135 Macarthur Intensive Family Based Service 372,723 Blacktown Youth Service Association Inc Northern Macarthur Family Support Service 132,819 Youth Services Blacktown 171,584 Unifam Adolescent Parent Mediation Service (Options) 224,790 Bligh Park Community Services Inc The University of Newcastle Youth Project - Bligh Park 70,995 Caravan Project 319,520 Blue Mountains City Council Homestart 90,937 LGSS - Blue Mountains Youth Worker 13,135 Tweed Shire Women’s Service Inc Bridging the Gap Sydney West Inc Tweed Shire Family & Individual Support 77,464 Bridging The Gap - Youth Resilience Project 165,928

206 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Byron Youth Service Inc Engadine District Youth Services Inc Byron Youth Service 71,999 Engadine District Youth Services 95,182 Youth Activities & Liaison Worker 32,668 Epping Youth Development Group Inc Cabramatta Community Centre Inc The Shack - Epping 28,720 Multicultural Youth Support Project 156,614 Fairfield City Council Youth Service Co-ordinator 84,212 LGSS - Fairfield Youth Worker 13,135 Camden Area Youth Services Fusion Australia Ltd Youth Services Co-ordinator - Camden 34,701 Fusion Campsie Youth Cafe 267,969 Camden Community Connections Inc Fusion Mount Druitt Youth Service 267,969 Youth Services Co-ordinator - Camden 34,701 Fusion/Cranebrook Youth Development Project 123,704 The Channel Youth Cafe - Penrith 262,690 Campbell Page Limited Eden Youth Service 45,166 Gilgandra Shire Council Aboriginal Youth Worker Project - Gilgandra 43,287 Eurobodalla Aboriginal Youth Project 39,061 Eurobodalla Youth Project 49,576 Glebe Youth Service Inc Glebe Youth Project 222,598 Campbelltown City Council Youth Development - Campbelltown 26,270 Gloucester Shire Council Gloucester Youth Service 43,112 Campbelltown Family Support Service Inc Adolescent Family Worker - Campbelltown 47,957 Gosford City Council LGSS - Team Leader Youth Services 13,135 Youth Support Worker 94,668 Granville Multicultural Community Centre Inc Canterbury City Council Adolescent Support Worker - Granville 85,414 Canterbury Youth Support Worker 90,065 Community Youth Worker - Granville 62,762 LGSS - Canterbury Youth Worker 13,135 Great Lakes Community Resources Inc CareSouth Aboriginal Youth Worker Project - Tuncurry 38,431 Aunties & Uncles - South Coast 33,885 Great Lakes Youth Development Worker 73,874 Casino Neighbourhood Centre Inc Greater Taree City Council Casino Youth Service 64,617 Aboriginal Adolescent Support Program - Taree 155,684 Centacare - Newcastle Taree Youth Development Officer 60,480 Maitland Youth Counsellor Project 64,611 Gwydir Shire Council Central Illawarra Youth Services Inc Bingara Youth Support Program 15,047 Young Adult Resource Information Project 38,904 Hawkesbury City Council Chester Hill Neighbourhood Centre Inc LGSS - Hawkesbury Youth Worker 13,135 Youth Project Officer - North Bankstown 77,438 Hawkesbury Community Outreach Services Inc Churches of Christ Community Care (NSW) Youth Access Worker 75,648 The Stepping Stone 61,443 Helensburgh Community Centre Inc City of Ryde Council Helensburgh Youth Project 16,394 LGSS - Ryde Youth Worker 13,135 Hillsong Youth Services Inc City of Sydney Council Migrant Youth Access Worker 68,792 LGSS - Sydney Youth Worker 13,135 Part-Time Youth Worker Project - Hills District 32,701 LGSS - Sydney Youth Worker 1 13,135 Holroyd City Council LGSS - Holroyd Youth Worker 13,135 Clarence Valley Council Wentworthville Youth Service Outreach Youth Worker 82,870 Clarence Valley Youth Development Officer 59,104 Holroyd Youth Service Inc Claymore Neighbourhood & Youth Centres Inc Merrylands Youth Centre - Youth Worker 62,367 Claymore Youth Development Project 61,700 Out Of Hours Youth Worker 12,025 Female Youth Worker 61,215 Westway Youth Support 33,637 Coastal Accommodation Services Holy Family Parish - Mount Druitt Supporting Youth (CASSY) Inc Mount Druitt Youth Project 63,673 Skills Development Caseworker 66,792 Hurstville City Council Community Activities Lake Macquarie Inc LGSS - Hurstville Youth Worker 13,135 Lake Macquarie Youth Development Officer 61,255 Illawarra Community Services Inc Community Connections North Coast Inc West Dapto Outreach Youth Project 46,523 Lismore & District Youth Services 82,597 Youth Work Project - Dapto 19,629 Community First Step Illawarra Youth Housing Ltd Youth Services Project 403,020 Adolescent & Family Counsellor - Illawarra 94,570 Community Links Wollondilly Inc Jesmond Neighbourhood Centre Inc Community Links Youth Service 103,494 Detached Family Counsellor Project - Jesmond 72,980 Coolaburoo Neighbourhood Centre Inc Families with Adolescents Support Project 65,103 Youth Programs Officer - Revesby 79,090 Jetty Bunker Youth Service Inc Department of the Arts, Sport & Recreation Coffs Harbour Youth Service - Jetty Bunker 82,673 Armidale Youth Support Project 35,641 Junee Shire Council Dubbo Neighbourhood Centre Incorporated Youth Project - Junee Shire Council 29,502 Detached Family Counsellor Project - Dubbo 94,568 Karabi Community & Development Services Inc Dundas Area Neighbourhood Centre Karabi Youth Services 88,382 Dundas Area Youth Service 62,162 Kempsey Family Support Service Inc Dungog Information & Neighbourhood Service Kempsey Youth Support Worker 90,591 Dungog Area Youth Service (DAYS) 48,976 Koonawarra Area Residents Association Inc Dungog Youth & Family Counselling Service 41,712 Koonawarra Youth Work Project 28,954 Durri Aboriginal Corporation Medical Service Ku-ring-gai Council Kempsey Youth Service 78,402 LGSS - Ku-ring-gai Youth Worker 13,135 Eastlake Youth Centre Inc Kurri Kurri Community Centre Inc Eastlake Youth Centre Project 181,222 Cessnock Youth Development Officer 77,124 Edgeworth Memorial Neighbourhood Centre Inc Kurri Kurri Youth Centre 62,923 Northlakes Youth & Family Counsellor 80,002 Kyogle Youth Action Inc Northlakes Youth Project 62,695 Kyogle Youth Action 65,454

NSW Department of Community Services Annual Report 2008/09 207 Section 9 Funded Services Addendum

Lane Cove Council Penrith City Council Lane Cove Council Youth Centre 13,334 LGSS - Penrith Youth Worker 13,135 LGSS - Lane Cove Youth Worker 13,135 Phoenix House Youth Services Inc Lebanese Moslem Association Phoenix House Youth Services 209,323 Youth Development Officer - Lakemba 53,687 Pole Depot Community Centre Inc Leichhardt Municipal Council Youth Zone - Youth Centre for St George 147,358 LGSS - Leichhardt Youth Worker 13,135 Youth Zone After School Service 267,969 Lithgow Information & Neighbourhood Centre Inc Police & Community Youth Clubs NSW Ltd Bourke Youth Centre 170,262 Lithgow Adolescent & Family Counsellor 31,822 Port Kembla Youth Project Inc Liverpool City Council Port Kembla Youth Project 32,672 LGSS - Liverpool Youth Worker 13,135 Port Macquarie - Hastings Council Liverpool Districts Neighbourhood Centres Assoc Youth Development Worker - Port Macquarie 34,951 Youth Centre - Green Valley 78,158 Port Stephens Council Liverpool Women’s Resource Centre Inc LGSS - Port Stephens Youth Worker 13,135 Liverpool Women’s Resource Centre Project 83,775 Queanbeyan City Council Liverpool Youth Needs Committee Inc Queanbeyan Youth Service 33,950 LYNC Place Liverpool 145,200 Randwick City Council Maari Ma Health Aboriginal Corporation LGSS - Randwick Youth Worker 13,135 Wentworth Shire Youth Support Worker 56,192 Raymond Terrace Neighbourhood Centre Inc Wilcannia Youth & Community Club 55,932 Port Stephens Youth Support Project 98,116 Macquarie Legal Centre Inc Raymond Terrace Youth Centre 58,829 Youth Education Project 33,317 Regional Youth Support Services Inc Manly Council Co-ordinator - Wyoming Youth Centre 78,983 Adolescent & Family Counsellor Service 156,473 Gosford Youth Services 178,588 Clearway Youth Club 23,253 Kincumber & Kariong Youth Project 61,227 Peninsula Youth Support Worker 35,771 LGSS - Manly Youth Worker 13,135 Riverina Medical & Dental Aboriginal Corporation Marayong House Neighbourhood Centre Inc Aboriginal Youth Worker - Wagga Wagga 49,635 Youth Development Worker - Kings Park 64,702 Riverstone Neighbourhood Centre Maronite Catholic Family & Social Apostolate & Community Aid Service Inc Our Lady of Lebanon Youth Worker 48,065 Youth Development Officer Project - Riverstone 60,972 Marrickville Council Riverwood Community Centre Inc LGSS - Marrickville Youth Worker 13,135 Riverwood Youth Service 101,869 Marrickville Youth Resource Centre Inc Rosemount Good Shepherd Youth & Family Services Inc Marrickville Youth Resource Centre 241,797 Day Survival & Detached Family Counsellor Service 478,432 Mid-Mountains Youth Futures Group Samaritans Foundation Diocese of Newcastle Mid-Mountains Youth Project 96,597 Berkeley Vale Youth Centre 101,868 Mission Australia Community Youth Development Project - Samaritans 98,523 Adolescent Family Counsellor - Wagga Wagga 94,570 Creative Times Gateshead/Hamilton South 241,369 South Western Youth Peer Education 35,404 Developmental Youth Worker 38,778 Miyay Birray Youth Service Inc Hunter Youth Support Service 75,439 Miyay Birray Youth Service 264,956 Lower Hunter Adolescent & Family Counselling Project 94,571 Maitland & Dungog Youth Development Project 78,764 Mount Druitt Ethnic Communities Agency Inc Ethnic Youth Worker Project - Mount Druitt 55,919 Newcastle/Lake Macquarie The Hub-Early Intervention & Activities 212,056 Mountains Youth Services Team Inc The Cottage Youth Service 59,337 Adolescent & Family Counsellor - Katoomba 84,120 Westlake Macquarie Youth Services Project 105,458 Lower Mountains Family & Adolescent Counselling 84,410 Lower Mountains Youth Project 109,718 San Remo Neighbourhood Centre Inc San Remo Youth Services 75,035 Mountains Youth Support Project 121,327 San Remo Youth Services Co-ordinator 29,482 Springwood and Winmalee Youth Project 96,367 Youth Worker Assistant - Northern Wyong 30,324 Upper Mountains Youth Centre 98,073 Youth Worker Assistant - Summerland Point 18,195 Youth Recreation Service 73,987 Shellharbour Aboriginal Community Nambucca Shire Council Youth Association Inc Nambucca Shire Youth Services & Youth Development Officer 75,818 Aboriginal Youth Project - Albion Park 56,865 Narrabri & District Community Aid Service Inc Shellharbour City Council Narrabri Youth Service 29,663 LGSS - Shellharbour Youth Worker 1 13,135 NORTEC Pty Ltd LGSS - Shellharbour Youth Worker 2 13,135 Murwillumbah Youth Centre 12,300 Shire Wide Youth Service Inc North Richmond Community Centre Inc Menai District Youth Services 111,434 North Richmond Youth Project 73,241 Shoalhaven Youth Accommodation Co Ltd Nowra Youth Services Inc Detached Family Counsellor Project - Shoalhaven 94,570 Youth Worker Project - Nowra 55,201 Shopfront Theatre for Young People Co-op Ltd NSW Council of YMCA’s Shopfront Youth Outreach Program 51,834 Cooma YMCA Youth Project 48,550 Singleton Council Nungera Co-operative Society Ltd Singleton Youth Centre 74,732 Lower Clarence Aboriginal Youth Service 61,690 South Sydney Youth Services PACS Inc South Sydney Youth Service 75,019 Blacktown Adolescent Family Counsellor 85,390 South West Child Adolescent & Family Services Parramatta City Council Association (CAFS) Inc LGSS - Parramatta Youth Worker 13,135 Adolescent & Family Counsellor Project - Bankstown 94,027 Peninsula Community Centre Inc Detached Family Counsellor Project - Cabramatta 90,818 Peninsula Adolescent Support Project The Web Youth Service 101,921 Detached Family Counsellor Project - Liverpool 94,030

208 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Southern Riverina Youth Support Services Inc The Uniting Church in Australia Property Trust (NSW) Adolescent Family Counselling Service 94,570 T/A Margaret Jurd Learning Centre Southern Shoalhaven Youth Services Inc Margaret Jurd Learning Centre 259,443 Youth Worker Southern Shoalhaven 40,857 Trustees of the Christian Brothers - operating as Southern Youth and Family Services Association Inc Edmund Rice Community Services Family Counselling Project - Wollongong 98,458 Young People’s Support Program 79,089 Southlake Community Services Inc Unanderra/Figtree Area Residents Association Inc Southlake Youth Centre 82,031 Unanderra Figtree Youth Project 30,308 SPYNS Inc Uniting Care Northmead Emu Plains Youth Activities Project 55,462 Adolescent & Family Counsellor - Parramatta 85,708 South Penrith Youth Services 134,111 Upper Hunter Community Services Inc St Clair Youth & Neighbourhood Team Inc Upper Hunter Youth Development Officer 63,143 St Clair Youth Development Project 72,551 Upper Hunter Shire Council St Francis Social Services Upper Hunter Shire Youth Services 124,537 Come In Youth Resource Centre 263,228 Upper Hunter Youth Services Inc St George Family Support Service Inc Adolescent & Family Counsellor - Upper Hunter 94,772 Southern Suburbs Youth and Family Support 47,334 Muswellbrook Shire Youth Service 124,564 St Joseph’s Youth Service Veritas House Inc St Joseph’s Youth Housing Service 229,685 Adolescent & Family Counselling Service - Veritas 94,570 Sutherland Shire Council Backtracks 57,654 LGSS - Sutherland Youth Worker 13,135 Vietnamese Association of Wollongong Sutherland Shire Family Services Inc Indo Chinese Youth Worker 28,347 Sutherland Youth & Family Support 47,334 Vietnamese Australian Welfare Association Sydney Anglican Home Mission Society The Hearth 89,011 Council T/A Anglicare Walgett Shire Council Campbelltown Detached Family Counsellor Project 81,598 Youth Development Officer - Walgett 46,466 Sydney University Settlement Warilla Neighbourhood Centre Inc Settlement Youth Project 86,745 Youth Project - Warilla 36,151 Tamworth Youth Care Inc Warren Shire Council Coledale Youth Project 53,519 Warren Youth Zone 18,372 The Bridge Youth Service Inc Warringah Council Adolescent Family Counsellor Project - Sutherland 85,969 LGSS - Warringah Youth Worker 13,135 The Council of the City of Botany Bay Waverley Action for Youth Services LGSS - Botany Youth Worker 13,135 Bondi Youth Centre Project 145,258 The Council of the Municipality of Kiama Detached Family Counsellor Project - Bondi Beach 84,852 Youth Project - North Kiama 32,572 Waverley Council The Council of the Shire of Hornsby LGSS - Waverley Youth Worker 1 13,135 LGSS - Hornsby Youth Worker 13,135 Wellington Information & Neighbourhood Services Inc The Deaf Society of NSW WINS Youth Services 144,681 Detached Family Counsellor Project - Parramatta 95,900 Werrington Community Project Inc The Fact Tree Youth Service Werrington Youth Development Project 59,747 Detached Family Counsellor Project - Waterloo 89,053 Westlakes Youth Action Committee Generalist Youth Worker Project 109,354 Toronto West Drop In Centre 40,359 The Family Centre Inc Westway Youth Support Inc Youth Space Project 47,612 Out Of Hours Youth Worker 12,026 The Hills Shire Council Westway Youth Support 33,639 Youth Development Officer - Baulkham Hills Council 27,177 Willoughby City Council The Junction Works Limited LGSS - Willoughby Youth Worker 13,135 Liverpool Youth Support Worker 84,673 Wollongong City Council The Shack Youth Services Inc LGSS - Wollongong Youth Worker 1 13,135 The Shack Youth Services 76,513 LGSS - Wollongong Youth Worker 2 13,135 The Shack Youth Support Worker Project 88,858 Woodrising Neighbourhood Centre Inc The Ted Noffs Foundation Inc Adolescent & Family Counsellor - Woodrising 91,054 Adolescent Family Program 89,742 Wyong Neighbourhood Centre Inc The Trustees of the Society of St Vincent de Paul (NSW) Wyong Youth Services 174,340 Adolescent Support Worker 67,369 Wyong Shire Council Liverpool Night Patrol 17,632 LGSS - Wyong Youth Worker 13,135 The Uniting Church in Aust Property Trust (NSW) Yass Youth Association Inc - Wesley Mission Beat Street Youth Centre 49,718 Detached Family Counsellor Project - Penrith 89,735 Mount Druitt Integrated Youth Service 217,988 Youth Action & Policy Association Western Sydney Regional Youth Development 104,946 Quakers Hill Youth Support Worker 92,223 Wesley Newcastle Youth Service 57,641 Youth for Christ Australia Inc Central Coast Region Central Coast Adolescent and Family Counsellor 89,745 The Uniting Church in Australia Property Trust (NSW) - UnitingCare Burnside Central Coast Early Intervention Adolescent and Family Counsellor 54,989 Campbelltown Youth Services 357,937 Youth Project - Thirroul Children Living Skills Program 52,522 Youth Project - Thirroul 59,414 Doorways - 1 53,323 YWCA NSW Gosford Adolescent & Family Counsellor 94,570 Big Sister/Big Brother Program 34,797 The Entrance Youth Project 85,774 YWCA of Broken Hill Inc Wyong Adolescent & Family Counsellor 97,214 Broken Hill Youth Service 17,367

NSW Department of Community Services Annual Report 2008/09 209 Section 9 Funded Services Addendum

Community Solutions Botany Family & Children’s Centre Inc Randwick/Botany Supported Playgroup Service 179,676 Integrated Domestic & Family Violence Brayside Community Pre-School Inc Services Program Brayside Early Childhood Expo 3,000 Central Coast Domestic Violence Court Bunjum Aboriginal Co-operative Ltd Assistance Scheme Inc Ballina Family Worker (Aboriginal) 71,014 DVIRT (Domestic Violence Intervention Response Team) 135,000 Burwood Council Hastings Women & Children’s Refuge Ashfield Burwood Canada Bay & Strathfield Family Community Partnerships against Domestic and Family Violence (CPADFV) 195,569 & Children’s Services Interagency 38,069 Manning District Emergency Accommodation Inc Buyinbin Aboriginal Corporation Great Lakes Refuge Police Partnership 55,731 FNSWFNC030/Casino Aboriginal Family Worker 18,500 Sydney South West Area Health Service Campbell Page Limited Liverpool and Green Valley DV Service 440,000 Bega Valley Volunteer Home Visiting Service 53,038 YWCA NSW Cooma-Monaro Volunteer Home Visiting Service 52,712 Nowra Domestic Violence Intervention Service 180,000 Eurobodalla Families NSW Network 5,000 Eurobodalla Volunteer Home Visiting Service 53,038 Families NSW Program Queanbeyan, Tallaganda & Yarrowlumla Volunteer Home Visiting Service 86,476 Families NSW Campbelltown Family Support Service Inc Albury Wodonga Community College Ltd Macarthur Family Worker - Families First 267,164 Mobile Supported Pilot Playgroup Corowa, Urana & Hume Shires 20,000 Canterbury City Council ANGLICARE Canberra & Goulburn Canterbury Family & Children’s Services Interagency 38,069 Supported Playgroup (Bradfordville) - Goulburn 23,060 CatholicCare Anglicare Western NSW Centacare Forbes West Wyalong Family Worker Service 76,932 Kandos Rylstone Family Worker - Families First 58,399 Centacare Mt Pritchard - Fairfield Family Worker 67,972 Armidale Family Support Service Inc Centacare - Bathurst Armidale Supported Playgroup - Families First 31,672 Family Centre - Portland 90,538 Early Years Conference 22,000 Guyra Early Intervention Family Worker Service 41,507 Centacare - Catholic Family Services Diocese of Broken Bay Walcha Aboriginal Early Intervention Family Worker Service 40,507 Northern Sydney Family Worker 247,920 Auburn Diversity Services Inc Early Intervention Family Support Project 133,004 Centacare Managers Inc Parenting Development Service 185,209 Ballina-Byron Family Centre Inc Aboriginal Family Worker Network 24,000 Centacare Wilcannia - Forbes Ballina/Byron FIG Health Plan 28,000 Broken Hill, Wilcannia & Menindee Family Strengthening Service 26,500 Ballina/Byron Volunteer Home Visiting Service 145,383 Centacare Family Worker Bourke 103,294 Early Years 119,682 Centacare Narromine Trangie Family Worker 101,412 Ocean Shores Parenting Centre 67,972 Central West Aboriginal Family Worker Service 87,850 Balranald Aboriginal Health Service Inc Family Centre - Lake Cargelligo 85,538 Balranald Supported Playgroup 5,000 Centacare Wollongong Bankstown Area Multicultural Network Inc Centacare Shoalhaven Young Parents Playgroup Bankstown Bilingual Community Educators 7,500 Enhancement - Project 5,000 Baptist Community Services - NSW & ACT Central Coast Family Support Service Inc Barrack Heights PS Mobile Supported Playgroup 25,325 Early Intervention Family Worker 69,180 Mount Warrigal PS Supported Playgroup 25,325 Early Intervention Family Worker Disabilites 79,284 Warilla North PS Mobile Supported Playgroup 25,325 Parenting Group Program Families First 55,115 Barnardos Australia Central West Family Support Group Inc Aboriginal Community Resourcing Service 70,539 Aboriginal Family Strengthening Condobolin 5,000 Albion Park Rail Aboriginal Mobile Supported Play Group 25,325 Children First Inc Barnardos Gilgandra Family Worker Service 86,080 Families First Early Literacy Project - Blacktown Baulkham Hills 202,950 Barnardos Wellington Family Worker Service 95,546 Families First Early Literacy Project - Cumberland 57,652 Barrack Heights Aboriginal Supported Playgroup 25,325 Christian Outreach Centre Bellambi Supported Playgroup 25,325 South Grafton Community House 9,736 Berkeley Supported Playgroup 25,325 Strengthening Communities 19,982 Coonabarabran & Gilgandra Family Strengthening Service 17,000 Coastwide Child & Family Services Inc Illawarra Breastfeeding Promotion Project – Mentor & Resources 17,000 Supported Playgroups - Gosford 107,561 Koonawarra PS Aboriginal Mobile Supported Playgroup 25,325 Coffs Harbour Aboriginal Family Shellharbour/Kiama Volunteer Home Visiting Service 83,469 Community Care Centre Inc Special Needs/Mental Illness Supported Playgroup 25,325 Coffs Harbour Aboriginal Family Strengthening Project 79,698 Warrawong Supported Playgroup 24,251 West Dapto Supported Playgroup Wollongong 25,325 Communicare Sydney South East Sydney Family Worker Project 20,000 Wollongong Volunteer Home Visiting Service 84,870 Northern Sydney Supported Playgroup 44,000 Barraba Pre-School Inc St George Supported Playgroup Service 194,598 Barraba Pre-School 12,000 Baulkham Hills Holroyd Parramatta Community Links Wollondilly Inc Migrant Resources Centre Wollondilly Communities 4 Kids 47,284 Early Intervention Family Support Service Holroyd Parramatta 114,170 Community Programs Inc Families First CALD Perinatal - Cumberland 115,301 Clarence Valley Mobile Supported Playgroup 28,615 Biripi Aboriginal Corporation Medical Centre Clarence Valley Volunteer Home Visiting Scheme 97,374 Great Lakes Aboriginal Family Worker 31,751 Community Worker - Lower Clarence 48,668 Taree Aboriginal Family Strengthening Project 60,479 Lower Clarence Supported Playgroup - Aboriginal 34,763 Blue Mountains Family Support Service Inc Parenting Educator - (Aboriginal) 21,304 Early Intervention Family Support - Upper Mountains 60,608 South Grafton Supported Playgroup 21,463

210 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Connect Child and Family Services Inc Holroyd/Parramatta Mobile Minders Inc Community Hub Project - North Katoomba 27,744 Families First Childcare Service Project - Cumberland 76,815 Nepean Area Transition to School 147,240 Home-Start National Inc Creating Links Co-operative Ltd Central West Volunteer Home Visiting Service 213,041 Bankstown Family Support Service Family Worker 267,969 FF VHVS - Gundagai - Tumut - Tumbarumba 101,465 Cringila Community Co-operative FF VHVS - Hay, Carrathool, Murrumbidgee Shires 97,003 Cringila Supported Playgroup 24,251 Forster/Tuncurry/Taree Home-Start 109,548 Department of Ageing, Disability and Home Care Regional Partnership and Networking Project 60,000 Home-Start (Mudgee/Rylston) VHVS 97,572 Macleay Home Start Volunteer Home Visiting Scheme 82,043 Orana/Far West Regional Disability Development Officer 80,358 Volunteer Home Visiting - Southern Tablelands 54,286 Volunteer Home Visiting - Wingecarribee 95,575 Durri Aboriginal Corporation Medical Service Kempsey Aboriginal Family Strengthening Project 59,038 Home-Start Western Area Inc Early Education (EARLYED) Inc Home-Start Western (Bogan, Cobar & Warren) VHVS 95,600 Families First Early Childhood Intervention Mobile Playgroup 117,273 Hunter New England Area Health Service Eurobodalla Family Support Service Inc Paediatric Physiotherapy Program 95,593 Batemans Bay Referral Only Supported Playgroup 10,000 Young Parent Support Worker - Maitland & Port Stephens LGA 81,043 Eurobodalla Court Carers 40,000 Illawarra Aboriginal Medical Service Fairfield City Council Aboriginal Corporation Families First Facilitation Project: Bankstown 61,115 Wollongong Aboriginal Family Worker 69,180 Families First Facilitation Project: Fairfield 61,115 Families First Facilitation Project: Liverpool 66,115 Illawarra Children’s Services Ltd Families First Supported Playgroup - Fairfield / Liverpool 302,399 Children With Special Needs Supported Playgroup 25,325 Fairfield Parent Support Centre Inc Illawarra Transition To School 51,886 Fairfield Parent Support Family Worker - FF 67,972 Illawarra Transition to School - Shellharbour 26,566 Family InSight Inc Shoalhaven Transition to School 12,000 Aboriginal Volunteer Home Visiting Service 91,088 Illawarra Multicultural Services Inc Cessnock Volunteer Home Visiting Services 114,664 African Refugee/Multicultural Supported Playgroup 25,325 Muswellbrook Volunteer Home Visiting Service 118,329 Macedonian Mobile Supported Playgroup 24,251 Raymond Terrace Volunteer Home Visiting Services 114,664 Multicultural Mobile Supported Playgroup 24,251 Volunteer Home Visiting Service - Maitland & Singleton 115,816 Volunteer Home Visiting Services Rural & Remote 105,706 Spanish Supported Playgroup 25,325 West Lake Macquarie Volunteer Home Visiting Service 114,664 Inner West Aboriginal Community Company Ltd Family Services Illawarra Incorporated Engaging Aboriginal & Torres Strait Islander Families 19,290 Early Support Family Worker Hours 54,938 Inner West Aboriginal & Torres Strait Islander Family Support Network Inc Supported Playgroups 20,668 Community Worker - South Lismore 31,146 INTEREACH NSW Inc Lismore Volunteer Home Visiting Scheme 165,962 Volunteer Home Visiting Service - Culcairn, Holbrook, Nimbin Parenting Centre 55,549 Lockhart & Urana 202,930 Family Support Service - Parkes Tottenham, Trundle & Tullamore Supported Playgroups 27,521 Inverell Disability Services Inc Family Worker Training & Development Program Early Childhood Intervention Co-ordination Program 25,000 Families First Cumberland/Prospect Learning Jumbunna Community Pre-School & Development Project 126,627 & Early Intervention Centre Inc Nepean Families NSW Learning and Development 103,771 Casino Supported Playgroup 25,442 Gateway Community Health Karitane Albury Family Worker 40,000 Bankstown Linking Families VHVS 178,597 Glen Innes Severn Council Fairfield Linking Families VHVS 178,597 Glen Innes Aboriginal Supported Playgroup 23,544 Liverpool Linking Families VHVS 178,597 Glen Innes Outreach Supported Playgroup 27,557 Gloucester Pre-School Inc Kempsey Family Support Service Inc Gloucester Mobile Supported Playgroup 42,335 Kempsey Macleay Family and Group Work Project 97,919 Good Beginnings Australia Ltd Koorana Child & Family Centre Inc Good Beginnings Volunteer Family Support Program 89,227 Families First Supported Playgroup - Bankstown/ Canterbury 271,075 Ryde Community Hub Project 113,630 Families First Supported Playgroup - Bankstown/ Canterbury (SWS) 151,200 Goulburn Family Support Service Inc KU Children’s Services Southern Tablelands FNSW Network 5,000 Inner Newcastle - Supported Playgroup 113,641 Great Lakes Community Resources Inc Inner West Play & Chat Supported Playgroups 295,889 Homebase Supported Playgroup 48,576 Northern Sydney Supported Playgroup 69,851 Greater Southern Area Health Service Family Ties Volunteer Home Visiting Service 40,730 Kyogle Family Support Service Inc Gunnedah Family & Children’s Service Inc Community Worker (Parenting) 41,715 Gunnedah Supported Playgroup - Families First 44,389 Life Resources Centre Inc Gunnedah Family Support Inc QTY FNSW Network 5,000 Bellybuttons 24,512 Lithgow Information & Neighbourhood Centre Inc Gunnedah Outreach Early Intervention Family Worker 64,083 Central West Supported Playgroup Service 181,369 Gwydir Shire Council Gwydir Shire Early Intervention Family Worker 74,941 Liverpool Migrant Resource Centre Inc Hawkesbury City Council Cultural Connect 113,262 Community Hub Project - Hawkesbury 117,380 Liverpool Bilingual Community Educators 12,136 Hawkesbury (Early Intervention) Family Worker 127,641 Macarthur Diversity Services Inc Healthy Cities Illawarra Inc Macarthur Multicultural Playgroup 12,380 Illawarra Child Safety Conference Project 6,000 Macarthur Bilingual Community Educators 20,000

NSW Department of Community Services Annual Report 2008/09 211 Section 9 Funded Services Addendum

Mackillop Rural Community Services Ivanhoe Parents As Teachers 29,983 Mackillop Family Worker Service - Coonamble 86,079 Transition to School - Wyoming Public School 39,733 Mackillop Family Worker Service - Walgett 86,079 Tweed Toy Library 6,180 Manning Support Services Inc NSW Department of Education & Training Manning, Great Lakes, Gloucester Family and - Albion Park Rail Public School Group Work Programs 147,900 Albion Park Rail SaCC Childcare Enhancement Project 3,000 Marayong House Neighbourhood Centre Inc NSW Department of Education & Training Families First Childcare Brokerage Service 81,980 - Anna Bay Public School Marrickville Council Port Stephens Parenting Program 82,252 Inner West Early Literacy 30,000 NSW Department of Education & Training Joint Orientation and Learning & Development Project 27,658 - Berinba Public School Marrickville Family & Children’s Services Interagency 48,069 Yass Transition To School Project 6,000 Menai District Neighbourhood Service Inc NSW Department of Education & Training Menai Community Facilitation Project 45,208 - Boggabilla Central School Boggabilla Supported Playgroup 17,730 Mid Richmond Neighbourhood Centre Inc Box Ridge Supported Playgroup 17,753 NSW Department of Education & Training - Brungle Public School Evans Head Supported Playgroup 21,463 Brungle Burri Supported Playgroup 20,000 Migrant Link Australia NSW Department of Education & Training Regional Network Facilitation Project 100,000 - Buronga Public School Miimali Aboriginal Community Association Inc Buronga Gol Gol Supported Playgroup 20,000 Miimali Aboriginal Project Officer - Mt Druitt Community Hub 100,603 NSW Department of Education & Training Mindaribba Local Aboriginal Land Council - Cabramatta Public School Aboriginal Family Worker Service - Mid Hunter 81,285 Fairfield Bilingual Community Educators 7,000 Mission Australia NSW Department of Education & Training Broken Hill & Menindee Family Worker Service 87,575 - Cessnock Public School FNSW Mt Druitt Community Hubs 163,300 Cessnock Parenting Program - Playworks 82,252 Hornsby Waitara Community Hub Pilot Project 113,630 NSW Department of Education & Training Informal Parent Discussion Group - Penrith/ Hawkesbury 97,239 - Farmborough Road Public School St Marys Community Hub Project 117,380 Farmborough Road SaCC Childcare Enhancement Project 3,000 Young Parents Network 48,019 Let’s Read Illawarra 2009 Project 6,000 Monaro Early Intervention Service Inc Parent Helpline Poster Project 4,000 Rural Outreach Monaro Playgroups Service 22,200 NSW Department of Education & Training - Glebe Public School Monaro Family Support Service Inc Parenting Programs Childcare Enhancement Cooma-Monaro FNSW Network 5,000 - Glebe Public School 1,600 Mum and Dad Group 10,680 Koori After School Homework 14,650 NSW Department of Education & Training - Goulburn Public School Moree Family Support Inc Southern Tablelands Early Learning Moree Family Links Project 90,506 & Development Support Project 20,600 Mountains Outreach Community Service Inc NSW Department of Education & Training Community Hub Project - Mid Blue Mountains 89,635 - Griffith Public School Parenting Young 42,684 Sprinkles Multicultural Playgroup 20,000 Nambucca Bellingen Family Support Service NSW Department of Education & Training Nambucca Bellingen Families First Services 174,043 - Gwabegar Public School Nambucca Bellingen Volunteer Home Visiting Service Gwabegar Supported Playgroup 23,637 Nambucca Bellingen Volunteer Home Visiting Service 96,212 NSW Department of Education & Training Narrabri & District Community Aid Service Inc - Kemblawarra Public School Families First - Learning & Development Network 7,470 Kemblawarra Aboriginal Supported Playgroup 25,264 Narrabri Outreach Early Intervention Family Worker 84,511 NSW Department of Education & Training Narrabri Supported Playgroup 28,652 - Lakemba Public School Parenting Programs Childcare Enhancement Newcastle Family Support Services Inc - Lakemba Public School 1,600 Family Worker - Newcastle Local Government Area 85,600 NSW Department of Education & Training Noah’s Ark Centre of Shoalhaven Inc - Marrickville West Public School Managing Children Program Behaviour Network Co-ordination 53,518 Parenting Programs Childcare Enhancement North Coast Area Health Service - Marrickville West Primary School 1,600 Aboriginal Family Worker - Clarence 75,052 NSW Department of Education & Training Families First Young Parent Worker Project - Kempsey 72,575 - Nowra East Public School Family Support Worker - Goori 76,323 Nowra East Public School Aboriginal Supported Playgroup 25,325 Family Worker - Aboriginal Fathers - Tweed 24,687 NSW Department of Education & Training Northern Settlement Services Ltd - Punchbowl Public School CALD Family Worker 90,720 Parenting Programs Childcare Enhancement Northern Sydney and Central Coast Area Health Service - Punchbowl Public School 1,600 Early Communication Development Training NSW Department of Education & Training - Early Childhood Services 20,000 - Rivendell School Professional Development & Interagency Orientation Project 25,424 Resourcing Parents Website 6,000 Nowra Family Support Service Inc Strengthening Families - Resourcing Parents, Inner West 77,805 Let’s Read Shoalhaven Project 10,000 NSW Department of Education & Training Ulladulla Early Support Family Worker 46,120 - Roselea Primary School NSW Department of Education & Training Early Language Development in Schools Project 20,000 Families First Transition to School - Cumberland/ Prospect 230,601 NSW Department of Education & Training Pacific Communities Project 100,000 - Sanctuary Point Public School Goodooga Parents As Teachers Program 29,983 Sanctuary Point SaCC Childcare Enhancement Project 2,000

212 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

NSW Department of Education & Training Sutherland Shire Family Services Inc - TAFE NSW Riverina Institute St George/Sutherland Aboriginal Family Worker 113,630 Kooringal Mobile Literacy Mentoring Project - FNSW 35,000 Sutherland Family Worker 113,630 Supported Playgroups Training & Development Projects 80,000 Sydney Anglican Home Mission NSW Department of Education & Training Society Council T/A Anglicare - TAFE NSW Western Institute Anglicare Liverpool Family Worker Service 267,969 Supported Playgroup Training 15,000 Anglicare Migrant Service Fairfield Family Worker 67,972 NSW Department of Education & Training Bay & Basin Mobile Supported Playgroup Shoalhaven LGA 25,325 - The Rock Central School Bomaderry Mobile Supported Playgroup Shoalhaven LGA 25,325 The Rock Central School 9,000 Early Intervention Family Worker Service 38,375 NSW Department of Education & Training Glebe Family Worker - Families First 60,038 - Tingha Public School Illawarra Child and Family Network Facilitation 40,069 Tingha Aboriginal Supported Playgroup 23,544 Shoalhaven Volunteer Home Visiting Service 69,180 NSW Department of Education and Training Sussex Inlet Mobile Supported Playgroup Shoalhaven LGA 25,325 - Dee Why Primary School Sydney West Area Health Service Dee Why Schools As Community Centre 7,000 Families First Family Support Service Daruk A.M.S. 86,476 Parramatta City Council Tabulam & District Community Pre-School Inc Families First Holroyd Parramatta Aboriginal Tabulam Aboriginal Family Worker Project 27,000 Family Support Service - FF 24,068 Tamworth Family Support Service Pilliga & District Community Link Committee Inc Quirindi Supported Playgroup 17,754 Pilliga Supported Playgroup 23,637 Southern Outreach Early Intervention Family Worker 84,511 Tamworth Supported Playgroup - Families First 44,507 PlayAbility Inc Bega Valley Aboriginal Family Support Worker 42,000 Temora Pre-School Kindergarten Inc Bega Valley FNSW Network 5,000 Temora and Surrounds Pilot Supported Playgroup 20,000 Playgroup Association of NSW Inc Tenterfield Social Development Committee Sutherland Supported Playgroup 256,600 Tenterfield Aboriginal Family Links Project 35,898 Tenterfield Family & Youth Support Service 22,000 Queanbeyan City Council Queanbeyan Aboriginal & Torres Strait Islander Playschool 25,936 The Benevolent Society Camden Communities 4 Kids Project 79,284 Relationships Australia (NSW) Campbelltown Communities 4 Kids 130,251 Local Parenting Program Co-ordination Project 15,000 First Five Years Program Macarthur 551,807 Ryde Hunters Hill CALD Parenting Support Project 35,000 Inner West Volunteer Home Visiting 206,600 Save the Children Australia Learning and Development Project 32,013 Inner City Mobile Playbus 186,504 Networks of Practice Central Coast - FF 99,207 Leeton Indigenous Supported Playgroup 36,155 The Council of the Shire of Hornsby Riverina Murray FF Supported Playgroups 170,000 Aboriginal Community Facilitator - FF 120,445 SDN Child and Family Services Pty Ltd The Family Centre Inc Inner/Eastern Sydney Child and Family Interagency 15,495 Early Family Worker - Families First 81,336 PLAYLINKS 40,559 Murwillumbah Community Worker - Parenting 41,715 SDN Children’s Services Inc Tweed Coast Supported Playgroup 67,972 Inner/Eastern Sydney Child and Family Interagency 46,485 Tweed FIG Health Plan 16,000 PLAYLINKS 121,686 Tweed Valley Volunteer Home Visiting Scheme 145,383 Seaboard Community Neighbourhood Services Inc The Neighbourhood House - Bayldon Boambee Mobile Resource Playgroup 55,076 Bonville Sawtell Toormina Inc Sector Connect Inc Home-Start Coffs Harbour 97,769 Families First Facilitation Project: Macarthur 61,115 The Northcott Society Family Resource Links 162,674 Shannon House Special Services Centre Inc Southern Slopes Yass FNSW Network 2,500 The SydWest Multicultural Services Inc Early Intervention Family Support 176,005 Shellharbour City Council Families First CALD Perinatal Project - Blacktown Baulkham Hills 160,301 Community Transport Brokerage 16,051 Engaging Grandparents Project - Shellharbour 2,000 The Uniting Church in Aust Property Trust (NSW) - Wesley Mission Snugglepot Day Care Centre Inc Community HUBS 147,970 Snugglepot Day Care Centre 5,750 Families First North West Sector Community Hub 154,322 South Coast Medical Service Aboriginal Corporation Families NSW Marayong Doonside Hub 180,634 NAIDOC Week Children and Families Community Event 2,000 Family Worker Service West Lake Macquarie 82,252 Jerinja Aboriginal Supported Playgroup 24,857 Riverstone Aboriginal Family Service Project 24,010 South East Neighbourhood Centre Rural Family Worker (Dungog LGA) 67,114 Botany Bay Community Hub 113,630 The Uniting Church in Australia Property Trust (NSW) Botany Bay Family Worker 113,630 Early Intervention Family Support - Lower Mountains 74,885 South Eastern Sydney and Illawarra Area Health Informal Parent Discussion Group - Blue Mountains 44,089 Illawarra Smoke Free Kids 10,000 The Uniting Church in Australia Property Trust (NSW) - Illawarra Breastfeeding Promotion Project – Training Component 5,000 UnitingCare Burnside Sutherland Child & Family Interagency 44,135 Burnside - Cabramatta/Fairfield Family Worker 67,972 South Inverell Residents Association Coffs Harbour Families First Programs 181,254 South Inverell Supported Playgroup 28,672 Hastings Family Learning Together Project 76,025 South Sydney Youth Services Hastings Family Worker 70,541 La Perouse Supported Activities Program 8,537 Hastings Fathers Support Project 30,995 SPYNS Inc New Steps Home Visiting Service 355,068 Aboriginal and Torres Strait Islander Supported Playgroups - Wyong 107,561 Early Intervention Family Worker 58,690 Villawood/Chester Hill Communities For Kids 100,603 Community Hub Project - Penrith 117,380 The Uniting Church in Australia Property Trust St George Advocates for Children Inc (NSW) T/A Jannawi Family Centre St George Child & Family Interagency 44,135 Inner West Family Worker (Bilingual) Service 102,726

NSW Department of Community Services Annual Report 2008/09 213 Section 9 Funded Services Addendum

The University of Newcastle Biripi Aboriginal Corporation Medical Centre Volunteer Home Visiting Service - Newcastle & Lake Macquarie 102,816 Great Lakes/Manning Centre Aboriginal Children’s Centre 1,662,112 TRI Community Exchange Inc Marungbai Leaving Care & After Care Service 262,959 Service Network Project - Nepean Area 89,294 Boys’ Town Engadine Trustees Roman Catholic Church Diocese of Lismore Dunlea Living Area 235,546 Hastings Family Links 127,615 Fleming Living Area 238,065 Upper Hunter Community Services Inc Boys Town Engadine - Residential Care 387,818 Aboriginal Family Worker - Upper Hunter 81,285 Power Living Area 237,529 Hunter Park Family Centre 74,564 Burrun Dalai Aboriginal Corporation Inc Wagga Wagga City Council Burrun Dalai Out of Home Care and Family Support Service 1,374,724 Aboriginal Family Worker Service 100,000 Care Leavers Australia Network (CLAN) Warlga Ngurra Forgotten Australians - Partner 25,000 Aboriginal Family Worker Service - Port Stephens 81,285 CareSouth Western Sydney Community Forum Inc Care South - Foster 3,668,316 Service Network Project 123,960 Caretakers Inc Wingecarribee Family Support Service 225,263 Wingecarribee Family Support Service 74,562 Intensive Out of Home Service - Bondi 467,878 Wollongong City Council CASPA - Child & Adolescent Specialist Engaging Grandparents Project - Wollongong 5,000 Programs & Accommodation Yerin Aboriginal Health Services Adolescent Service (North Coast) 528,453 Aboriginal Mothers & Babies Worker Families First 74,715 Catholic Healthcare Limited ATSI Early Intervention Worker 74,957 OOHC Hunter/Central Coast Health Assessment 38,070 Young Neighbourhood Centre Inc CatholicCare Parent Education & Support Network 54,818 Access Service - Macarthur 68,268 Southern Slopes FNSW Network 2,500 Alive Leaving Care Services 245,955 Southern Slopes Volunteer Home Visiting Service 53,630 ALIVE Program - 02 277,834 Young Pre-School Kindergarten Inc Centacare Adoption Program 389,826 Mobile Early Childhood Service Southern Slopes 22,653 Centacare Foster Care 391,793 YWCA NSW Centacare Pre Adoption Program 74,565 Kids 4 L.I.F.E. 91,900 Centacare Professional Support Service 115,623 Centacare Sibling Placement Program 284,657 Out-Of-Home Care Community Placement Program 278,367 Fairfield/Liverpool TFC 281,149 OOHC High Cost Kids Family Resource Service 216,955 Allambi Youth Services Inc Long Term Family Placement Program 218,650 BIDDABA 5,179,817 Centacare Wollongong Family Presentation Foster Centacare - Catholic Family Services & Residential Care 179,698 Diocese of Broken Bay Centacare Wollongong Family Presentation Foster Centacare Children and Adolescent Residential Services 3,867,169 & Residential Care 210,969 Life Without Barriers Sherbrook Intensive Support Service 311,934 Children & Young Persons Placement Service 18,110,234 South West Sydney Contact Service BLF 68,268 Lifestyle Solutions (Aust) Ltd Temporary Family Care Leichhardt 232,650 Lifestyle Placements for Youth 4,865,926 Centacare - Catholic Family Services Marist Youth Care Ltd Diocese of Broken Bay The Compass Services (Intensive Residential Care) 3,652,488 Adolescent Foster Care 222,544 Sherbrook Residential Care Program 589,207 Out-Of-Home Care Program Centacare - Newcastle Aboriginal Child, Family & Community Care Adoption Support - Newcastle 47,698 State Secretariat (NSW) Inc After Care Service - Centacare OOHC 115,819 Aboriginal Foster Carer Support Service 168,509 Centacare Newcastle Foster Care 446,910 Aboriginal Services Training and Development Project 126,830 Centacare Newcastle - Family Presentation Foster OOHC Accreditation Capacity Building Project 422,498 & Residential Care 1,073,851 ANGLICARE Canberra & Goulburn Adolescent Community Placement Service 1,369,557 Centacare Wollongong Adolescent Program - Goulburn 181,381 Assess Service - Macarthur 22,754 Anglicare South West - Temporary Foster Care Program 240,334 Family Presentation Foster & Residential Care 182,064 Central West High Intensity - Crisis Services 882,279 Family Presentation Foster & Residential Care 251,257 MSW - Foster Care and Residential Care 2,416,580 South West Sydney Contact Service BLF 22,754 Temporary Family Care - Goulburn 89,126 Central West Family Support Group Inc Wagga Adolescent Community Placement Service 590,770 Aboriginal Out of Home Care Support 126,830 Association of Children’s Welfare Agencies Inc Coffs Harbour Aboriginal Family ACWA OOHC Development Project 202,107 Community Care Centre Inc Centre for Community Welfare Training 617,218 Coffs Harbour Aboriginal Foster Support Service 39,599 Baptist Community Services - NSW & ACT CREATE Foundation Inc Pathways 641,250 Create Foundation 448,496 Pathways 72,046 Eddy’s Place Barnardos Australia Eddy’s Place 302,032 Barnardos Find a Family Project 8,048,126 For-Most Social Services Barnardos Find-a-Family Hunter Central Coast 401,860 Foster Care 125,000 Barnardos Temporary Care Program 2,184,028 Foster Care Association (NSW) Inc Campsie Adolescent Services 361,693 Peer Support & Information Service 57,196 Kingston House 398,738 Hunter Aboriginal Children’s Services Yurungai 248,148 HACS Capacity Building Project 1,636,318

214 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

International Social Services - (Aust) - NSW Office Adolescent Crisis/Short Term 216,279 Inter Country Family Separation Support Project 197,599 Byrnes 565,678 KARI Aboriginal Resource Inc Coffs Harbour Foster Care Program 743,692 KARI OOHC Project 3,360,213 Dunkeld - Family & Youth Support 510,768 Karitane Education Program W.S. 174,330 State-Wide Peer Support & Network Services for DoCS Carers 1,296,415 Family Work Program - North Parramatta 539,134 Life Without Barriers Foster Care Program 352,786 Life Without Barriers Out of Home Care Hunter Central Coast 5,802,277 Foster Care Program - Burnside 519,308 Link-Up (NSW) Aboriginal Corporation Gordon 582,304 Family-Link Worker 126,830 Intensive Support Community Placement - Orana 443,077 Link-Up Family Services Aboriginal Metro West OOHC 946,634 Minnamurra 471,193 Lutanda Children’s Services Uniting Care Burnside Family Presentation & Foster 480,674 Group Home - Castle Hill 31,649 Professional Support Services - Burnside 413,868 Group Homes - Metro West 663,660 UnitingCare Burnside OOHC Dubbo 853,415 Macarthur District Temporary Family Care Inc UnitingCare Burnside OOHC MNC 1,892,704 General Scheme 258,576 Trustees of the Christian Brothers - operating Mallee Family Care Inc as Edmund Rice Community Services Mallee Family Care Inc Foster Care 317,183 Edmund Price Community Services Residential Care 263,707 Wentworth Balranald Foster Care 236,661 United Protestant Association Youth Care UPA 313,247 Marist Youth Care Ltd Egan 160,721 Wandiyali ATSI Inc Marist Intensive Support Service 631,138 Hunter Aboriginal OOHC 76,398 Marist Youth Care Out-of-Home Care 7,430,877 Hunter Aboriginal OOHC - addition 126,830 Minahan 200,964 Youth Off the Streets Ltd Quinlan 207,030 Holborow House Program 247,500 Ngunya Jarjum Aboriginal Child and Family Network Inc New Pathways 1,568,185 Ngunya Jarjum Aboriginal Child & Family Network 30,694 Southern Highland Residential Treatment Service 1,087,500 Ngunya Jarjum Aboriginal Child & Family Network 59,673 Southern Highlands Residential Treatment Programs 216,086 OOHC Service Capacity Building Initiative 1,350,597 NSW Committee on Adoption and Permanent Care Inc Reducing Domestic and Family Violence Be My Family Project 10,236 Integrated Domestic & Family Violence Services Program Relationships Australia (NSW) Green Valley & Liverpool Domestic Violence Service 484,000 After Care Project - Metro West Region 374,423 Domestic Violence Intervention Response Team 223,000 After Care Resource Centre - Support Service 147,729 Nowra Domestic Violence Intervention Service 198,000 After Care Resource Centre (ARC) - Central 189,992 Community Partnerships Against Domestic & Family Violence 281,300 South Coast Medical Service Aboriginal Corporation Staying Home Leaving Violence Capacity Building Project OOHC 69,239 Bega Staying Home Leaving Violence Project 150,000 Shoalhaven Aboriginal Out of Home Service 357,619 Eastern Sydney Staying Home Leaving Violence Project 138,181 Southern Youth and Family Services Association Inc Intensive Out of Home Services - Wollongong 127,583 Supported Accommodation Southern Youth and Family Services Residential Care 1,613,194 Assistance Program Out of Home Service - SYFSA - Illawarra 589,108 Aboriginal Corporation for Homeless & St Joseph’s Cowper Inc Rehabilitation Community Services Adolescent Service (St Joseph’s) 549,738 Ngura Hostel 396,073 St Joseph’s Youth Service Adele Dundas Inc Tweed Heads Family Visitation Service 237,850 Adele House 188,379 Stretch-A-Family Inc AIDS Council of NSW Stretch-A-Family OOHC Services 1,710,586 ACON Housing Project 96,101 Substitute Care On Track 137,435 Albury Supported Accommodation Service Inc Sydney Anglican Home Mission Society Albury Supported Accommodation Service 215,373 Council T/A Anglicare Albury Wodonga Community Network Inc Adoption Service - Telopea 337,698 Betty’s Place 541,990 Foster Care - Telopea 641,763 Lisgar Youth Support 332,919 Albury Wodonga Youth Emergency Services Ltd YES Supported Accommodation Services 499,482 Foster & Residential Care - Metro West 1,226,908 Paul Street Adolescent Program 445,370 Alice’s Cottages Inc Alice’s Cottages Women’s Housing Scheme 373,271 Sydney West Area Health Service New Street Adolescent Service 273,005 Allambi Youth Services Inc Allambi House 328,473 The Benevolent Society OOHCStatewide002 1,724,240 ANGLICARE Canberra & Goulburn Eurobodalla SAAP Service 309,420 The Burdekin Assoc Inc Goulburn Emergency Accommodation 267,880 Birkley Cottage Substitute Care Project 270,726 Queanbeyan Youth Refuge (Crisis) 425,788 The Uniting Church in Aust Property Trust (NSW) Warooga Youth Refuge 121,064 - Wesley Mission Foster Care - Castle Hill 397,187 Anglicare North Coast Incorporated Foster Care - Penrith 491,939 Clarence Accommodation Support Service 111,720 Foster Care - Hunter Central Coast 990,327 Armidale & District Women’s Centre Inc Foster Care - Metro West 2,449,036 Armidale & District Women’s Centre 47,972 Wesley Dalmar - Gateway 517,654 Armidale Women’s Housing Group Inc The Uniting Church in Australia Property Trust (NSW) Armidale Women’s Housing Scheme 232,079 - UnitingCare Burnside Armidale Youth Refuge Inc ACE Program 372,104 Armidale & District Youth Support Services 407,203 ACE Southern 336,821 Tenterfield, Inverell, Glen Innes Youth Services 164,696

NSW Department of Community Services Annual Report 2008/09 215 Section 9 Funded Services Addendum

Auburn Diversity Services Inc Centacare - Catholic Family Services Auburn Migrant Resource Centre - Innovative Initiative 24,020 Diocese of Broken Bay Awabakal Newcastle Aboriginal Co-operative Ltd Housing Advocacy & Support 257,893 Awabakal Crisis Accommodation Project 41,074 Young Persons Community Care Program 140,094 Ballina District Community Services Assoc Inc Centacare - Newcastle Ballina Youth Service - YSJS 75,461 Hunter Youth Crisis and Supported Accommodation Project 570,015 Helping Hands Indigenous Housing Support 151,553 Links to Independence 587,227 Housing Support Service 187,769 Centacare Catholic Social Services Catherine Villa 330,229 Baptist Community Services - NSW & ACT Leith House 340,672 Centacare Wilcannia - Forbes Centacare Youth Support Service 77,732 Barnardos Australia Barnardos Youth Housing Project 102,705 Central Coast Emergency Accommodation Services Ltd Coimba Men’s Refuge 290,976 Family Temporary Accommodation 176,346 Intoxicated Persons Project 96,678 Hohnen House 357,825 Kara Women’s Refuge 447,558 Penrith Family Accommodation & Support 90,285 Maya Cottage 311,101 Bathurst Emergency Accommodation Place Inc Rumbalara Youth Refuge 303,436 Bathurst Emergency Accommodation 200,215 Wyong Outreach 127,847 Bathurst Shelter 10,867 Central Darling Shire Council Bathurst Women’s Housing Programme Inc Wilcannia Women’s Safe House 318,367 Bathurst Women’s Medium Term Housing 264,495 Central Tablelands Housing Association Inc Blue Gum Inc Operation Courage 122,455 Blue Gum 151,750 Churches of Christ Community Care (NSW) Blue Mountains Youth Accommodation Pendle Hill Crisis Centre 111,800 and Support Service Inc City of Sydney Council Blue Mountains Youth Housing Development Project 63,751 Homeless Persons Information Centre 237,212 Katoomba Youth Refuge 426,326 City Women’s Hostel Inc Open House Youth Accommodation Service 559,560 B Miles Women’s Housing Scheme 449,623 Bonnie Women’s Refuge Ltd City Women’s Hostel 572,856 Bonnie Women’s Refuge 1,148,263 Clarence River Women’s Refuge & Outreach Services Inc Bourke Proclaimed Place Clarence River Women’s Refuge 493,088 Dunbi Place 254,537 Community Connections North Coast Inc Boystown Community Connections 640,926 San Miguel Family Centre 435,277 Community Housing Mid North Coast Inc Brewarrina Drug & Alcohol Committee Coffs Harbour Accommodation Brokerage & Bulgun Place 537,257 Housing Support Service 98,220 Brewarrina Shire Council Youth Housing Support Mid North Coast 92,752 Brewarrina Youth Accommodation Service 83,040 Community Programs Inc Youth Housing Services 202,626 Broken Hill Youth Accommodation & Support Service Inc Broken Hill Youth Accommodation & Support Service 88,875 Community Restorative Centre Inc CRC Group Homes 403,449 Bungree Aboriginal Association Inc Aboriginal Adolescent & Family Liaison Project 85,228 Detour House Inc Aboriginal Youth & Family Supported Accommodation Detour House 180,446 Young People’s Refuge 462,003 Assistance Project 162,044 Drug & Alcohol Women’s Network Inc Byamee Proclaimed Place Inc DAWN Women’s Network Housing Scheme 66,494 Byamee Homeless Persons Support Team 324,580 Dubbo Emergency Accommodation Project Inc Byron Bay Youth House Inc Dubbo Emergency Accommodation Project 330,838 Byron Bay Youth House 380,241 Dubbo Neighbourhood Centre Incorporated Byron Emergency Accommodation Project Inc Dubbo Outreach Youth Counsellor 132,736 Byron Emergency Accommodation Project 214,598 Eastern Access Community Health Inc Byron Housing Support Project 66,803 Glen Innes Supported Youth Accommodation 11,847 Cabramatta Community Centre Inc Eastern Suburbs Community Youth Association Ltd Accommodation and Brokerage Youth Service 144,559 Bondi Youth Accommodation 181,906 Our House - Housing Support Worker 126,829 Eastlakes Family Support Service Inc Campbell Page Limited Detached Housing Support Worker - Adolescent 38,348 Moruya Youth Refuge 371,671 Eastlakes Womens & Children’s Refuge Inc CareSouth Eastlakes Womens & Children’s Refuge 259,205 Short Term Accommodation Service 368,460 Edith Edwards Women Centre Inc Caretakers Inc Bourke Women’s Refuge - Edith Edwards Women’s Centre 318,367 Caretakers Cottage 754,964 Emerge Youth and Family Services Inc Options Youth Housing 121,995 Emerge Youth and Family Services 390,640 Carrie’s Place Women’s & Children’s Services Inc Erin’s Place Inc Carrie’s Place 409,211 Erin’s Place 362,532 Casino Neighbourhood Centre Inc Erskinevilla Youth Housing Inc Northern Region Young Women’s Accommodation Service 171,026 Erskinevilla Youth Housing 283,355 CatholicCare Essie Women’s Refuge Inc Allawah 112,757 Essie Women’s Refuge 570,936 Centacare Crisis Accommodation Program 524,740 Fairfield Youth Accommodation Service Young Women’s Supported Accommodation Program 721,672 Fairfield Youth Accommodation Service 246,422 Cawarra Women’s Refuge Aboriginal Corporation Fusion Australia Ltd Cawarra Women’s Refuge 177,020 Fusion Accommodation & Support Services 457,797

216 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Gilgandra Shire Council Liverpool Youth Refuge Inc Gilgandra Adolescent Support Project 84,460 Liverpool Youth Refuge 533,876 Glebe House Lotus House Indo Chinese Young Women’s Refuge Inc Glebe House 140,256 Lotus House 458,533 Great Lakes Community Resources Inc Maari Ma Health Aboriginal Corporation Youth Accommodation Support Worker - Forster 87,935 Wilcannia Youth Accommodation & Support 127,673 Greenacre Church of Christ Manly Warringah Women’s Resource Centre Ltd Nick Kearns House 453,904 Bringa Women’s Refuge 558,392 Gunnedah Family Support Inc Manning District Emergency Accommodation Inc Gunnedah & District Women’s Crisis Agency 79,244 Lyn’s Place 454,169 Guthrie House Co-operative Ltd Marcia Women’s Refuge Inc Guthrie House 93,374 DAWN Women’s Network Housing Scheme 220,647 Marcia Women’s Refuge 537,551 Hastings Women & Children’s Refuge Hastings Women & Children’s Refuge 357,963 Marist Youth Care Ltd Haymarket Foundation Ltd Case Management Resource Worker 102,991 The Haymarket Centre 1,262,460 Hebersham Aboriginal Youth Service D3622 358,734 Marist Support and Accommodation (Western Sydney) 1,559,599 Highlands Youth and Family Services Inc Southern Highlands Youth Accommodation Service 367,332 Nepean Youth Brokerage Service 136,039 Nepean Youth Homelessness Service 618,000 Holroyd Youth Service Inc Youth Housing Worker - Merrylands 67,136 Marrickville Women’s Refuge Ltd Jean’s Place 633,983 Homelessness NSW Incorporated NSW & ACT Association of Homeless Person Services 238,650 Medley Community Medley Community 358,083 Home-Start Western Area Inc Linking Women with Safety across Communities 73,990 Mission Australia A Woman’s Place 1,153,145 Hunter Valley Aboriginal Corporation Campbell House - Mission Australia Centre 1,191,280 Aboriginal Young People’s SAAP Project 20,285 Clifton Adolescent & Family Solutions 407,594 Illawarra Youth Housing Ltd Fairlight Centre 414,675 Illawarra Youth Housing - Long Term Service 204,922 Harold Lodge 188,130 Tree House 349,264 Lemongrove Lodge 232,218 Youth Outreach Worker 71,781 Macarthur Supported Living Program 144,318 Immigrant Women’s Speakout Association of NSW Inc Men’s Accommodations & Referral Support Service 169,062 Domestic Violence NESB Project 242,605 Mission Australia Brokerage Project (Cumberland) 174,465 Innari Housing Inc Mission Australia Youth Services 552,958 Innari Housing 289,920 Missionbeat 631,131 Inspiration House Services Incorporation Newcastle Adult Accommodation Support Service 549,456 Dubbo Women’s Housing Programme 181,976 Ngaaminya Guunji 22,046 Inverell Refuge Centre Orange Youth Accommodation Support Service 135,873 Inverell Refuge Centre 393,414 Rawson Centre 387,199 Jacaranda Cottage Supported Accommodation Program - Single Men 598,142 Jacaranda Cottage 93,404 Sydney City Mission - Liverpool Centre 346,772 Jenny’s Place Inc The Crossing 533,947 Jenny’s Place 511,045 Women in Supported Housing 216,051 Jessie Street Domestic Violence Service Inc Molonglo Women’s & Children’s Services Jessie Street Domestic Violence Service 532,872 Gunyah Women’s Housing Scheme 184,187 Jetty Bunker Youth Service Inc Louisa Women’s Refuge 507,301 Jetty Bunker Youth Service 471,492 Monaro Crisis Accommodation Service Inc Joan Harrison Support Services for Women Inc Monaro Crisis Accommodation Service 240,612 Joan Harrison Support Services for Women 470,690 Moree Family Support Inc Judge Rainbow Memorial Fund Inc Moree Family Support Youth Homelessness Project 129,471 Rainbow Lodge - Glebe 52,585 Moree Women’s Refuge - Ngala House Inc Kamira Farm Moree Women’s Refuge - Ngala House 470,095 Kamira Farm 16,506 Moruya Women’s Refuge Inc Katakudu Women’s Housing Inc Moruya Women’s Services 427,373 Katakudu Women’s Housing 258,553 Murdi Paaki Regional Enterprise Corp Ltd Kempsey Neighbourhood Centre Inc Coonamble Youth & Community Services Centre 132,633 Kempsey & Hastings Brokerage & Housing Support 68,888 Gulargambone Youth Service 80,010 Killara Women’s Refuge Inc Murrane Women’s Housing Inc Killara Women’s Refuge 361,692 Murrane Women’s Housing 77,128 Kulkuna Cottage Women’s Refuge Ltd Muslim Women’s Association Kulkuna Cottage Child Support Project 100,000 Muslim Women’s Support Centre 565,191 Kulkuna Cottage Women’s Refuge 521,581 Muswellbrook Women & Children’s Refuge Ltd Lighthouse Community Care Ltd Nydia’s Place 405,582 My/Place Youth House 79,280 Nambucca Valley Neighbourhood Centre Inc Lillian Howell Project Inc Crisis Accommodation Brokerage Service 70,681 Lillians 414,280 Namoi House Inc Linking Women with Safety Across the Communities Inc Walgett Domestic Violence Service 265,867 Linking Women With Safety Across the Communities 40,568 Walgett SAAP Service 465,503 Lithgow Community Projects Inc Narrabri & District Community Aid Service Inc Lithgow Women & Children’s Crisis Centre 209,332 Narrabri Homeless Persons Support Team 181,482 Lithgow Youth Worx 203,342 Narrabri Youth Accommodation Team 130,979 Liverpool Youth Accommodation Assistance Company Narrabri Family Crisis Centre Inc Liverpool Youth Accommodation Assistance 342,037 The Cottage 221,300

NSW Department of Community Services Annual Report 2008/09 217 Section 9 Funded Services Addendum

Nepean Youth Accommodation Services Inc Saints Care Limited Nepean Youth Accommodation Services 558,933 Northern Sydney Youth Support Service (NSYSS) 208,054 NESH Women’s Housing Scheme Inc Youth Support & Brokerage in Baulkham Hills 158,189 NESH Women’s Housing Scheme 336,209 Samaritans Foundation Diocese of Newcastle Newcastle Youth Accommodation Services Ltd Port Stephens Early Intervention SAAP Project 77,529 Clarendene House 350,818 Samaritans Youth Accommodation Services - Lower Hunter 488,066 Parkway 160,890 Samaritans Youth Crisis Service 400,817 The Embassy 232,719 Samaritans Youth Services Taree (Open Door) 426,080 Youth Housing Resource Office 97,912 Samaritans Youth Services-Samaritans Outreach Team 398,644 Northern Rivers Women and Children’s Services Inc Taree & Foster Brokerage & Housing Support 68,888 Bugalma Bihyn 432,597 The Hub - Casework 469,289 Lismore Women’s & Children’s Refuge 536,931 Youth Information & Referral Service - Newcastle & Lake Macquarie 73,779 NOVA Women’s Accommodation & Support Inc NOVA Women’s Accommodation and Support 420,009 Shire Wide Youth Service Inc Nowra Women’s Housing Scheme Inc Eastern Area Service for Youth (EASY) 246,708 Nowra Women’s Housing Scheme 179,030 Shoalhaven Women’s Resource Group Ltd NSW Women’s Refuge Movement Working Party Inc Rosa Refuge 437,709 Delvena Women’s Refuge 530,807 Shoalhaven Youth Accommodation Co Ltd Dolores Single Women’s Refuge 533,993 Aboriginal Outreach Worker - Nowra 70,437 Elsie Women’s Refuge 708,054 Shoalhaven Youth Accommodation 102,290 Forbes Women’s Refuge 308,490 Sisters Housing Enterprise Inc Forbes Women’s Refuge Child Support Project 100,000 Sisters Housing Enterprise 251,641 Kempsey Women’s Refuge 421,881 Skills Training Employment Program Inc NSW Women’s Refuge Movement Resource Centre 784,924 (T/A) Auswide Projects Orana Far West Safe Houses Project 841,730 Bega Valley Youth Accommodation Partnership Support Worker 61,781 Wagga Wagga Women & Childrens Service 430,693 South East Women and Children’s Services Inc Wagga Wagga Women’s & Children’s Refuge Bega Medium Term Project 429,950 Child Support Project 100,000 Bega Women’s Refuge 332,701 Wimlah Women & Children’s Refuge 496,927 South West Child Adolescent & Family Services Women’s Refuges Working Party 72,088 Association (CAFS) Inc Woy Woy Women and Children Services 453,537 Adolescent Family Counsellor - Liverpool 74,255 On Track Community Programs Inc South West Women’s Housing Inc Tweed Crisis Accommodation & Support Service 103,698 South West Women’s Housing Scheme 294,342 Orana Accommodation & Support Services Committee Inc Southern Riverina Youth Support Services Inc Sturt House 321,162 Langunyah House Youth Refuge 448,649 Orange Community Accommodation Service Inc Southern Sydney Youth Refuge Association Ngaaminya Guunji 76,274 Southern Sydney Youth Refuge 451,045 Orange Community Accommodation Service 302,795 Southern Youth and Family Services Association Inc Ourgunya Women’s Incorporation FOYER Service 100,000 Brewarrina Women’s Safe House 468,125 Warooga Youth Refuge 241,649 Wollongong Youth Refuge (Combined) 1,319,878 Pam’s Place Crisis Accommodation Resource & Referral Service Inc St Francis Social Services Pam’s Place Crisis Accommodation Come In Centre Housing Support Worker 64,161 Resource & Referral Service 546,458 Dual Diagnosis Accommodation Project 41,305 Parramatta Mission St George Accommodation for Youth Ltd Hope Community Cottage 165,804 St George Accommodation for Youth 220,038 Hope Hostel 857,870 St George Women’s Housing Inc Koompartoo Youth Program 138,688 St George Women’s Housing Scheme 222,722 Live N Learn 72,000 St George Youth Services Inc Meals Plus 124,458 Help at Hand - Sutherland St George Homeless Parrahouse 415,000 Persons Brokerage Project 139,092 Supervised After Hours Emergency Accommodation 346,242 St Joseph’s Youth Service Thelma Brown Cottage 155,196 Futcher House 390,342 Penrith Women’s Refuge Inc St Laurence House Inc Aboriginal Women Leaving Prison 400,000 St Laurence House 275,668 Penrith Women’s Refuge 473,227 St Michael’s Family Centre Ltd PWR Transitional Housing Project 257,422 Casework Families - St Michaels Family Centre 73,002 Phoenix House Youth Services Inc Stepping Out Housing Programme Inc Phoenix House Youth Accommodation 469,050 Stepping Out Women’s Housing Scheme 420,584 Rage Project - GITS 137,284 Stretch-A-Family Inc Presbyterian Church of Australia in Stretch-A-Family 89,816 the State of New South Wales Stretch-A-Family - Medium Term Hostel 91,247 Jannali Youth Crisis Accommodation Project 181,412 Sydney Anglican Home Mission Society Presbyterian Residential Youth Services 181,503 Council T/A Anglicare Queanbeyan City Council Early Intervention - Carramar Cottage 72,739 Queanbeyan Family Accommodation & Support Service 54,961 Street Outreach Case Manager 88,228 Raymond Terrace Neighbourhood Centre Inc Taldumande Youth Services Inc Port Stephens Youth Options Project 105,951 Taldumande Youth Service 676,782 Richmond Fellowship of New South Wales Tamworth Family Support Service Charmian Clift Cottages 389,277 TFSS Women and Children’s Refuge 520,496 Rosemount Good Shepherd Youth & Family Services Inc Tamworth Homeless Men’s Support Group Inc Day Survival Program - Early Intervention & Prevention Program 61,439 Homeless Mens Support Centre 136,396

218 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Tamworth Youth Care Inc Edward Eagar Lodge 1,772,290 Tamworth Youth Care 392,885 McKenzie Centre 105,427 Tanderra Women & Children’s Refuge The Noreen Towers Community 68,691 Tanderra Women & Children’s Refuge 483,270 Wesley Dalmar Central Coast Independent Living Program 214,764 The Bridge Youth Service Inc Wesley Mission - Short Term Units 119,290 The Bridge Youth Refuge - Sutherland 425,083 The Uniting Church in Australia Property Trust (NSW) The Burdekin Assoc Inc The Noreen Towers Community 206,087 The Burdekin Association 641,708 The Uniting Church in Australia Property Trust (NSW) The Fact Tree Youth Service - UnitingCare Burnside The Factory Youth Centre 80,297 Doorways - 2 319,830 The Gender Centre Doorways - 3 109,476 The Gender Centre 283,852 The Drum Information Centre 185,664 The Salvation Army (NSW) Property Trust THEBA Young Women’s Service Blue Mountains Recovery Service Centres 254,917 THEBA Exit Housing for Young Women Project 219,725 Catherine Haven Women’s Refuge 85,613 Toukley Women’s Refuge Inc Faith Cottage -Salvation Army Women’s & Children’s Refuge 393,587 Elandra Women & Children’s Refuge 548,709 Foster House CHOP 221,590 Foster House Crisis 445,816 Trustees of the Christian Brothers - operating as Griffith Shelter 19,334 Edmund Rice Community Services Eddy’s Out West - Blacktown 386,590 Katoomba Homeless Men’s Project 18,183 Eddys Out West (Bidwill) 660,811 Knudsen Place 180,692 Leeton Crisis Centre 26,012 Trustees of the Roman Catholic Church for the Newcastle Community Housing 102,646 Archdiocese of Canberra & Goulburn Oasis Youth Support Network Crisis Accommodation Service 143,674 St Benedicts Community Centre 114,984 Orana Women and Children’s Services 88,659 St Benedicts Crisis Accommodation Service 47,652 Samaritan House 72,142 Trustees Roman Catholic Church Diocese of Lismore The Anchor 278,044 Christo Youth Service 366,418 The Salvation Army Australia Tumut Regional Family Services Incorporated Eastern Territory Social Work Tumut & District Women’s Support & Housing Centre 176,720 Catherine Haven Women’s Shelter 256,843 Tweed Shire Women’s Service Inc Foster House CHOP 664,806 Tweed Shire Women’s Service 487,658 Foster House Crisis 1,337,455 Uniting Care Campbelltown - Stepping Stone Community Griffith Shelter 58,009 The Stepping Stone Community 372,046 Knudsen Place 542,076 Leeton Crisis Centre 78,035 Upper Hunter Community Services Inc Upper Hunter Crisis Accommodation Service 108,724 Oasis Youth Support Network Crisis Accommodation Service 431,022 Orana Women and Children’s Services 265,980 Veritas House Inc Samaritan House 216,434 Veritas House Youth Services 528,521 The Station Ltd Wandiyali ATSI Inc The Station 292,805 Hunter Koori Youth Service 198,700 The Ted Noffs Foundation Inc Warilla Women’s Refuge Inc PALM (Program for Adolescent Life Management) 261,703 Warilla Women’s Refuge 397,474 The Trustees of the Society of St Vincent de Paul (NSW) Warlga Ngurra Amelie House Women and Children’s Refuge 536,564 Warlga Ngurra Women’s & Children’s Refuge 340,484 Bankstown Women’s & Children’s Service 526,756 Warrina Women’s & Children’s Refuge Bishop Fox Memorial Hostel 18,732 Co-operative Society Ltd Claffy House 460,908 Warrina Women’s Refuge 514,026 Edel Quinn Shelter 240,333 Wentworth Community Housing Ltd Freeman House 255,333 Housing Resource Worker 71,534 Kennedy House 208,178 Womens Accommodation & Information Service 206,404 Macarthur Ozanam Centre, Family Service & Men’s Service 818,929 Western Housing for Youth Ltd Marian Centre 1,638,383 Western Housing for Youth 273,506 Marian Villa Women’s Refuge - St Vincent de Paul Society 426,645 Matthew Talbot Hostel - Woolloomooloo 3,859,607 Western Region Young Peoples’ Hostel Organisation Grandview Lodge 248,938 McCosker House 234,440 Metro South West Brokerage 133,359 Wirraway Aboriginal Women’s Housing Scheme Inc Quamby House Men’s Hostel 335,253 Wirraway Aboriginal Women’s Housing Scheme 239,609 Rendu Youth Accommodation Service 322,898 Wollongong Emergency Family Housing Inc Southern Highlands Brokerage 116,020 Wollongong Emergency Family Housing 273,633 St Jude’s Refuge & Outreach Service - St Vincent de Paul Society 301,708 Wollongong Women’s Housing Inc St Louise Lodge 511,389 Wollongong Women’s Housing Scheme 271,664 St Vincent de Paul Homelessness Services 301,305 Wollongong Women’s Refuge St Vincent de Paul House 628,280 Wollongong Women’s Refuge 532,221 The Cardinal Freeman Centre - St Vincent de Paul Society 432,060 Women & Girls’ Emergency Centre Inc The Matthew Talbot Centre - St Vincent de Paul Society 144,201 Women & Girls’ Emergency Centre 344,044 Vincentian Village - St Vincent de Paul Society 275,659 Women Up North Housing Inc Vinnie+D447s Youth Housing Macarthur 173,865 Women Up North Women’s Housing Scheme 238,899 The Turning Point Youth Accommodation Services Inc The Turning Point 270,531 Women’s Housing Company Women’s Housing Company 200,205 The Twenty Ten Association Inc 2010 Lesbian & Gay Youth Services 358,778 Women’s Shelter Armidale Inc Women’s Shelter Armidale 448,464 The Uniting Church in Aust Property Trust (NSW) - Wesley Mission Woy Woy Youth Cottage Committee Ashfield Independent Living Program 305,964 Woy Woy Youth Cottage 350,765

NSW Department of Community Services Annual Report 2008/09 219 Section 9 Funded Services Addendum

Yacaaba Centre Information and Counselling MiiMi (Mothers) Aboriginal Corporation Service Port Stephens Inc Youthfest North Coast 200,000 Women’s Information & Counselling Service 147,939 Mountains Youth Services Team Inc Yawarra Meamei Women’s Group Inc Blue Mountains Pathways Project 41,320 Lightning Ridge Women’s Safe House 265,867 Narrabri & District Community Aid Service Inc Young Crisis Accommodation Centre Youth Sector Development - NE 8,609 Young Crisis Accommodation Centre 134,059 North Richmond Community Centre Inc Youth Accommodation Association of NSW Inc Pathways Hawkesbury 30,990 Allawah 338,283 Canterbury Youth Service 373,440 Northern Rivers Social Development Council Inc FNC Youth Sector Development Project 8,609 Core Funding 291,409 Wruwallin House 372,315 NSW Department of Education & Training Youth Emergency Accommodation Line 97,453 - Guise Public School Macquarie Fields Schools Connect 103,300 Youth Angle Inc Youth Angle 341,657 NSW Department of Education & Training - Inverell High School Youth Off the Streets Ltd Tingha, Inverell Transition to High School 110,230 Don Bosco House 783,949 NSW Department of Education & Training YP Space MNC Inc - SWS Birrong Public School Macleay Youth Accommodation Service 420,453 Healthy Relationships 30,990 YWCA NSW NSW Department of Education & Training Young Women’s Intermediate Supported Accommodation 136,130 - Tenterfield Transition To High School - Tenterfield 67,145 Youth and Better Futures Program Orange City Council Better FutureS Youth Sector Development - Central West 25,000 Association of Children’s Welfare Agencies Inc Regional Youth Support Services Inc Core Secretariat - ACWA 25,000 Central Coast Youth Development Project 25,000 Blue Mountains Aboriginal Culture and Resource Centre Regional Youth Support Services Inc Better Futures ACRC 20,660 Music Events for Young People-Gosford LGA 60,000 Blue Mountains Youth Accommodation Samaritans Foundation Diocese of Newcastle and Support Service Inc Callaghan SPACE Project 21,496 The Aware Project 57,848 LMHS SPACE Project 12,459 Boomerang Meeting Place Inc Maitland SPACE Project 18,188 Wanga Idingii 25,825 Samaritans Creative Futures 226,523 Centacare - Newcastle Sector Connect Inc Families with Adolescents Education & Resource Project 88,184 Macarthur Youth Sector Model Development 77,475 Francis Greenway - SPACE Project 106,465 Shellharbour Aboriginal Community Youth Association Inc Port Stephens Adolescent & Family Counsellor Project 76,059 Shellharbour Aboriginal Youth Worker in Schools 37,240 Port Stephens SPACE Project 26,455 Shire Wide Youth Service Inc Cringila Community Co-operative Menai Youth Action Project 225,865 Cringila Youth Initiative 29,441 Singleton Council Department of Sport and Recreation Singleton Youth Centre - SPACE 7,362 - Central Coast Regional Office Sport Activities for Young People on the Coast 60,000 South Sydney Youth Services La Perouse Supported Activities Program BF 73,343 Dungog Information & Neighbourhood Service Dungog High - SPACE Project 7,362 Southlake Community Services Inc Southlake Youth Centre - SPACE Project 7,362 Eastern Access Community Health Inc Midnight Basketball - NE 21,486 SPYNS Inc Keeping Aboriginal Young People At School 87,805 Eastlake Youth Centre Inc Eastlakes SPACE Project 36,415 Pathways Penrith 47,518 Edgeworth Memorial Neighbourhood Centre Inc Sugarvalley Neighbourhood Advancement Group North Lakes SPACE Project 11,326 West Wallsend SPACE Project 7,166 Eurobodalla Shire Council TAFE NSW Illawarra Institute - Moruya Campus Eurobodalla Youth Transport Project 25,825 South East Region Youth Sector Development Project 25,000 Family Worker Training & Development Program The Uniting Church in Aust Property Trust (NSW) Better Futures Learning & Development Project 25,825 - Wesley Mission Newcastle SPACE Project 33,069 Gosford City Council Battle of the Bands Project 20,000 The Uniting Church in Australia Property Trust (NSW) Greater Southern Area Health Service - UnitingCare Burnside Positive Connections Project 154,950 Enhancing Activities Programming for 9-12’s 92,970 Greater Western Area Health Service Upper Hunter Shire Council Central West Positive Connections Project 9-18’s 154,950 Upper Hunter Shire SPACE Project 9,628 Illawarra Aboriginal Corporation Upper Hunter Youth Services Inc Myimbarr Youth and Family Support Service 154,950 Muswellbrook SPACE Project 7,362 Marrickville Community Training Centre Inc Woodrising Neighbourhood Centre Inc Transition Through Middle Years Project 150,000 Toronto SPACE Project 7,166 Merana Aboriginal Community Wyong Shire Council Association for the Hawkesbury Music Events for Young People-Wyong LGA 60,000 Better Futures Merana 20,660 Youth Action & Policy Association Mid North Coast Regional Council Additional Grant Round 2 3,000 for Social Development Strategy Planning 40,000 MNC Youth Sector Development Project 8,609 Youth Sector Development Project Metro South West 25,000

220 NSW Department of Community Services Annual Report 2008/09 Section 9 Funded Services Addendum

Youth Week Ku-Ring-Gai Municipal Council 2,306 Kyogle Council 1,230 Local Council Lachlan Shire Council 1,230 Albury City Council 1,538 Lake Macquarie City Council 3,075 Armidale Dumaresq Council 1,538 Lane Cove Council 1,230 Ashfield Municipal Council 1,538 Leeton Shire Council 1,230 Auburn Council 1,845 Leichhardt Council 1,538 Ballina Shire Council 1,538 Lismore City Council 1,538 Balranald Shire Council 1,230 Liverpool City Council 3,075 Bankstown City Council 3,075 Liverpool Plains Shire Council 1,230 Bathurst Regional Council 1,538 Lockhart Shire Council 1,230 Baulkham Hills Shire Council 3,075 Maitland City Council 1,845 Bega Valley Shire Council 1,230 Bellingen Shire Council 1,230 Manly Municipal Council 1,230 Berrigan Shire Council 1,230 Marrickville Council 1,845 Blacktown City Council 3,075 Mid-Western Regional Council 1,230 Bland Shire Council 1,230 Moree Plains Shire Council 1,230 Blayney Shire Council 1,230 Mosman Municipal Council 1,230 Blue Mountains City Council 1,845 Murray Shire Council 1,230 Bogan Shire Council 1,230 Murrumbidgee Shire Council 1,230 Bombala Council 1,230 Muswellbrook Shire Council 1,230 Boorowa Council 1,230 Nambucca Shire Council 1,230 Botany Bay City Council 1,538 Narrabri Shire Council 1,230 Bourke Shire Council 1,230 Narrandera Shire Council 1,230 Brewarrina Shire Council 1,230 Narromine Shire Council 1,230 Broken Hill City Council 1,230 Newcastle City Council 3,075 Burwood Council 1,538 North Sydney Council 1,538 Byron Shire Council 1,230 Cabonne Council 1,230 Oberon Council 1,230 Camden Council 1,538 Orange City Council 1,538 Campbelltown City Council 3,075 Palerang Council 1,230 Canterbury City Council 2,460 Parkes Shire Council 1,230 Carrathool Shire Council 1,230 Parramatta City Council 3,075 Central Darling Shire Council 1,230 Penrith City Council 3,075 Cessnock City Council 1,538 Pittwater Council 1,538 City Of Lithgow Council 1,230 Port Macquarie - Hastings Council 1,538 City Of Canada Bay Council 1,538 Port Stephens Council 1,538 City Of Sydney 3,075 Queanbeyan City Council 1,538 Clarence Valley Council 1,538 Randwick City Council 2,460 Cobar Shire Council 1,230 Richmond Valley Council 1,230 Coffs Harbour City Council 1,845 Rockdale City Council 1,845 Conargo Shire Council 1,230 Ryde City Council 2,306 Coolamon Shire Council 1,230 Shellharbour City Council 1,845 Cooma -Monaro Council 1,230 Coonamble Shire Council 1,230 Shoalhaven City Council 1,845 Cootamundra Shire Council 1,230 Singleton Shire Council 1,230 Corowa Shire Council 1,230 Snowy River Shire Council 1,230 Cowra Shire Council 1,230 Strathfield Municipal Council 1,538 Deniliquin Council 1,230 Sutherland Shire Council 3,075 Dubbo City Council 1,538 Tamworth Regional Council 1,538 Dungog Council 1,230 Temora Shire Council 1,230 Eurobodalla Shire Council 1,230 Tenterfield Shire Council 1,230 Fairfield City Council 3,075 Tumbarumba Shire Council 1,230 Forbes Shire Council 1,230 Tumut Shire Council 1,230 Gilgandra Shire Council 1,230 Tweed Shire Council 1,845 Glen Innes Severn Council 1,230 Upper Hunter Council 1,230 Gloucester Shire Council 1,230 Upper Lachlan Shire Council 1,230 Gosford City Council 3,075 Uralla Shire Council. 1,230 Goulburn Mulwaree Council 1,230 Great Lakes Council 1,230 Urana Shire Council 1,230 Greater Hume Shire Council 1,230 Wagga Wagga City Council 1,845 Greater Taree City Council 1,538 Wakool Shire Council 1,230 Griffith City Council 1,230 Walcha Council 1,230 Gundagai Shire Council 1,230 Walgett Shire Council 1,230 Gunnedah Shire Council 1,230 Warren Shire Council 1,230 Guyra Shire Council 1,230 Warringah Council 2,306 Gwydir Shire Council 1,230 Warrumbungle Shire Council 1,230 Harden Shire Council 1,230 Waverley Council 1,538 Hawkesbury City Council 1,845 Weddin Shire Council 1,230 Hay Shire Council 1,230 Wellington Council 1,230 Holroyd City Council 2,306 Wentworth Shire Council 1,230 Hornsby Shire Council 3,075 Willoughby City Council 1,845 Hunter’s Hill Council 1,230 Hurstville City Council 1,845 Wingecarribee Council 1,538 Inverell Shire Council 1,230 Wollondilly Shire Council 1,538 Jerilderie Shire Council 1,230 Wollongong City Council 3,075 Junee Shire Council 1,230 Woollahra Municipal Council 1,538 Kempsey Shire Council 1,230 Wyong Shire Council 2,460 Kiama Municipal Council 1,230 Yass Valley Council 1,230 Kogarah Council 1,538 Young Shire Council 1,230

NSW Department of Community Services Annual Report 2008/09 221 Section 10 Directory of Offices

DIRECTORY OF OFFICES

Head Office Metro South West Hunter and Central Coast 4-6 Cavill Ave Metro South West Regional Office Hunter Central Coast Regional Office Ashfield NSW 2131 Bankstown City Capital Centre (includes Hunter Network Office) Locked Bag 4028 Level 4, 41-45 Rickard Road Level 2, 309 Charlestown Road Ashfield NSW 2131 Bankstown NSW 2200 Charlestown NSW 2290 Ph 02 9716 2222 PO Box 133 PO Box 585 Fax 02 9716 2999 Bankstown NSW 1885 Charlestown NSW 2290 Ph 02 9781 5555 Ph 02 4985 1666 Metro Central Fax 02 9781 5500 Fax 02 4985 1696

Metro Central Regional Office Community Services Centres Central Coast Network Office Prince Alfred Park Building Bankstown 02 8713 7800 Level 4, The Gateway Centre 219-241 Cleveland Street Bowral 02 4861 0700 231-237 Mann Street Strawberry Hills NSW 2012 Campbelltown 02 4621 5600 Gosford NSW 2250 Locked Bag 42 Fairfield 02 9205 6000 PO Box 1392 Strawberry Hills NSW 2012 Ingleburn 02 9765 6111 Gosford NSW 2250 Liverpool 02 8778 3300 Ph 02 8303 7600 Ph 02 4336 2401 Fax 02 8303 7611 Fax 02 4336 2402 Metro West Northern Sydney Network Office Community Services Centres Metro West Regional Office Level 2, 28a Cambridge Street Cessnock 02 4993 5000 Level 8, 31-39 Macquarie Street Epping NSW 2121 Charlestown 02 4985 1500 Parramatta NSW 2150 PO Box 230 Edgeworth 02 4958 0600 Epping NSW 1710 PO Box 135 Gosford 02 4336 2400 Parramatta NSW 2124 Ph 02 9815 0723 Maitland 02 4939 4800 Fax 02 9815 0790 Ph 02 9354 1800 Mayfield 02 4974 3700 Fax 02 9354 1801 Muswellbrook 02 6542 3444 Community Services Centres Raymond Terrace 02 4987 1022 Blacktown/Baulkham Hills Burwood 02 8372 9000 Wyong 02 4352 6500 Central Sydney 02 8303 7666 Network Office Chatswood 02 9406 9777 Level 1, 14 Prince Street Eastern Sydney 02 8303 7688 Blacktown NSW 2148 Epping 02 9815 0700 PO Box 6085 Lakemba 02 9704 7100 Blacktown NSW 2148 St George 02 9585 7222 Ph 02 9830 1000 Sutherland 02 8536 1111 Fax 02 9208 4508

Nepean Network Office Level 2, 2-6 Station Street Penrith NSW 2750 PO Box 4036 Penrith Westfield NSW 2750 Ph 02 4722 7400 Fax 02 4722 7499

Community Services Centres Auburn 02 9335 4100 Blacktown 02 9830 1000 Hawkesbury 02 4574 6666 Katoomba 02 4782 3066 Mt Druitt 02 8887 7400 Parramatta 02 9354 1888 Penrith 02 4731 7300 St Marys 02 9673 4777

222 NSW Department of Community Services Annual Report 2008/09 Section 10 Directory of Offices

Northern Southern Western Northern Regional Office Southern Regional Office Western Regional Office 89 Tamar Street 11Farrer Place Level 1, 25-27 Tompson Street Ballina NSW 2478 Queanbeyan NSW 2620 Wagga Wagga NSW 2650 PO Box 1300 PO BOX 1785 PO Box 2062 Ballina NSW 2478 Queanbeyan NSW 2620 Wagga Wagga NSW 2650 Ph 02 6686 1907 Ph 02 6229 7202 Ph 02 6937 9400 Fax 02 6686 1966 Fax 02 6229 7203 Fax 02 6937 9409

Mid-North Coast Network Office Illawarra Network Office Orana Far West Network Office Level 1, 37-39 Forth Street Level 2, 7-11 Bridge Street 14 Erskine Street Kempsey NSW 2440 Coniston 2500 Dubbo NSW 2830 PO Box 350 Locked Bag 8400 PO Box 865 Kempsey NSW 2440 Wollongong 2500 Dubbo NSW 2830 Ph 02 6563 7800 Ph 02 4222 8400 Ph 02 6841 3250 Fax 02 6863 7850 Fax 02 4222 8499 Fax 02 6841 3266

New England Network Office Community Services Centres Central West Network Office Level 1, 83-85 Faulkner Street Batemans Bay 02 4472 4678 Level 1, State Office Block 181-187 Armidale NSW 2350 Bega 02 6499 0500 Anson Street PO Box 423 Ulladulla 02 4454 7744 Orange NSW 2800 Armidale NSW 2350 Cooma 02 6450 2888 PO Box 2165 Goulburn 02 4828 5500 Ph 02 6738 8100 Orange NSW 2800 Nowra 02 4424 5100 Fax 02 6738 8155 Ph 02 6361 6990 Queanbeyan 02 6229 7200 Fax 02 6361 6969 Community Services Centres Shellharbour 02 4255 6666 Armidale 02 6738 8200 Wollongong 02 4222 8600 Community Services Centres Ballina 02 6686 6699 Yass 02 6226 7300 Albury 02 6058 4900 Clarence Valley 02 6641 2400 Bathurst 02 6333 0300 Coffs Harbour 02 6659 1555 Bourke 02 6872 2188 Glen Innes 02 6732 4925 Brewarrina 02 6839 2482 Inverell 02 6728 2700 Broken Hill 08 8087 2844 Kempsey 02 6562 1385 Cobar 02 6836 1360 Lismore 02 6623 4900 Condobolin 02 6890 1100 Moree 02 6750 7300 Coonabarabran 02 6826 6000 Narrabri 02 6790 6000 Coonamble 02 6827 1400 Port Macquarie 02 6580 3700 Cootamundra 02 6942 1555 Tamworth 02 6768 4600 Cowra 02 6341 1855 Taree 02 6591 2100 Dareton 03 5019 8900 Tweed Heads 07 5569 9330 Deniliquin 03 5882 2500 Dubbo 02 6826 7300 Griffith 02 6961 8500 Leeton 02 6953 9700 Lithgow 02 6351 4688 Mudgee 02 6372 5700 Nyngan 02 6831 1000 Orange 02 6361 6999 Parkes 02 6861 2100 Tumut 02 6947 4100 Wagga Wagga 02 6937 9300 Walgett 02 6828 1409 Wilcannia 08 8091 5050

NSW Department of Community Services Annual Report 2008/09 223 Section 11 Abbreviations and Terms

Abbreviations and terms

AAS DET Area Assistance Scheme Department of Education and Training

AbSec DHS Aboriginal Child Family and Community Care Department of Human Services – formed 1 July 2009 to State Secretariat include Community Services, Housing, Aboriginal Affairs, Aboriginal Housing Office, Juvenile Justice, Disability, ACWA Ageing and Home Care and NSW Businesslink. Association of Childrens Welfare Agencies – peak body for child welfare groups with a strong interest in child DoCS protection and substitute care NSW Department of Community Services

AIHW DoCS Helpline Australian Institute of Health and Welfare A 24 hour statewide service for anyone to contact DoCS about the care and protection of children and young CALD persons Culturally and Linguistically Diverse DOH Caseworker Department of Housing DoCS staff member responsible for working with clients, handling and making decisions about the Domestic Violence Line issues they present Phone service offering counselling, immediate safety and protection, accommodation, income support and advice CPAG on legal support to domestic violence victims Child Protection Advisory Group EAPS CIW Ethnic Affairs Priorities Statement Corporate Information Warehouse EEO CLAS Equal Employment Opportunity Community Language Assistance Scheme ESD Communities Enhanced Service Delivery Groups that together comprise the community of people in NSW, often refers to people who associate with each FACS other because of ethnic, linguistic or religious ties Commonwealth Department of Family and Community Services CCAG Community and Carers Advisory Group Families NSW A coordinated strategy sponsored by the NSW Government Contact report to increase the effectiveness of early intervention and Report, request for assistance or other contact to prevention services in helping families to raise healthy, well DoCS related to the care and protection of children adjusted children. It aims to support parents and carers and young persons raising children and help them to solve problems early CSC before those problems become entrenched, through a Community Services Centre – local DoCS office coordinated network of services

CSGP IFBS Community Services Grants Program Intensive Family Based Services. These services play a vital role in preventing child abuse and neglect by providing a circuit breaker for families in crisis

224 NSW Department of Community Services Annual Report 2008/09 Section 11 Abbreviations and Terms

JIRT Report of risk of harm Joint Investigation Response Team This term includes and expands upon the previous term ‘notification of child abuse’. It encapsulates concerns Keep Them Safe regarding safety, welfare or wellbeing. Please refer to Keep Them Safe: A shared approach to child wellbeing section 23 of the Children and Young Persons (Care and plan to reform child protection in NSW Protection) Act 1988 for a fuller understanding of risk of KiDS harm. Reports may be made by any person regarding a Key Information and Directory System child, young person or child yet to be born Risk of significant harm Mandatory reporting New reporting threshold following new legislative changes Certain people are required by law to report children and passed in March 2009 that define a new threshold for young persons at risk of harm (refer to section 27 of the reporting matters to Community Services. Children and Young Persons (Care and Protection) Act 1998 Request for assistance MSRG Families or family members may contact DoCS to make a Multicultural Services Reference Group request for assistance. Refer to chapter 3, part 1 of the Act NGO SAAP Non-government organisation Supported Accommodation Assistance Program Notification – a joint Commonwealth/State program to provide Notification no longer refers to the process of support for people who are homeless and in crisis or contacting DoCS regarding potential child abuse at risk of homelessness cases. Please refer to ‘reports of risk of harm’ SCAN NSW Supporting Children with Additional Needs Program New South Wales SES MOU Senior Executive Service Memorandum of Understanding SSAG OCCG Service System Advisory Group NSW Office of the Children’s Guardian TIS OHS Translating and Interpreting Service Occupational Health and Safety VAW OOHC Violence Against Women Out-of-home care is for children and young people who can no longer live with their families

OSHC or OOSH Out of school hours care

Practice Solutions Weekly sessions held every Thursday morning to enable operational staff to undertake learning and development activities related to child and family practice.

PPR Performance Planning and Review

NSW Department of Community Services Annual Report 2008/09 225 Section 12 Index

iNDEX

Aboriginal and Torres Strait Islander Child Placement family case management pilot project 9, 51, 56 Principles 59, 85 intake and assessment 51 Aboriginal Cadetship Program 155 interagency collaboration 54, 79 Aboriginal Child Family and Community Care Joint Investigation Response Teams 5, 11, 16, 51, 52 State Secretariat 60 number of reports and referrals 50, 52 Aboriginal Child Sexual Assault Taskforce 55 policy and procedures 53–54 Aboriginal Child, Youth and Family Strategy 28, 157, 173–174 prenatal reports 5, 54 Aboriginal Intensive Family Based Service 5, 16, 55, 157 quality assurance 51, 53 Aboriginal Management Mentoring Program 6, 155 reform and expansion of services 3, 9, 49 Aboriginal Maternal and Infant Health Strategy 43, 44, 54 risk of harm reports 50, 51, 52, 53 Aboriginal Medical Service 32 Child Protection (International Measures) Act 2006 131 Aboriginal Statewide Foster Carer Support Service 64 Child Protection Advisory Group 9, 77, 135 accountability 15 child protection funded programs 198–204 Accreditation and Quality Improvement Program 62 Child Wellbeing Units 9, 48, 49, 56, 81 Adoption Act 2000 62, 65, 131 Children (Care and Protection) Act 1987 131 adoption and adoption reforms 64–67 Children and Young Persons adoptive information applications 65–66 (Care and Protection) Act 1998 62, 73, 88, 131 Adventist Disaster Relief Agency 21 children with additional needs 41–42 alcohol and other drugs 17, 23, 24, 49, 72, 174 Children’s Guardian 15, 62, 131 Anglicare 21 children’s services 35–42 Area Assistance Scheme 29, 174–177 access to licensed services 40 Audit Office of NSW 15 enforcement and prosecution 39 funded services 177–198 benchmarking 46 licensing and regulation 36–38 Benefit Estimation Database 78 regulatory reform 38 Better Futures 220 Children’s Services Program funded services 177–198 Brighter Futures Children’s Services Regulations 35, 38, 42, 78 analysis and research 78, 79 Co-sleeping: A wake up call report 87 evaluation and policy development 46 code of conduct and ethics 160 expansion and improvements 4, 6, 55 Commission for Children and Young People 15, 88 funded services 177 committees 133–146 Child Protection Advisory Group 9, 77, 135 referrals to 44 Community and Carers Advisory Group 9, 60, 77, 136 services provided 16, 17, 32, 34, 43–45, 54, 85 Service System Advisory Group 9, 60, 77, 140 Building Blocks newsletter 38, 86 Commonwealth/State Agreement on Overseas Adoption 67 business assurance 87 Commonwealth/State SAAP Agreement 30 business process mapping 6, 71, 79 communication. see also resources and publications 6, 86 Community and Carers Advisory Group 9, 60, 77, 136 capacity building 23–29 Community Builders 29 Care Circle pilot project 55 Community Child Care Co-operative 39 Care Leavers Australia Network 73 community development 23–29 Carerlink 63 Community Language Allowance 155, 157 Carewest 39 Community Services (Complaints Reviews casework practice resources 46, 85 and Monitoring) Act 1993 131 caseworkers and casework practice 18, 46, 53, 61, 82, 84, 85 community services centres 53 CDC ‘Plus’ 6, 83, 155 Community Services Grants Program 23–24, 198–210 Centre for Parenting and Research 79 Community Solutions funded services 210 Charles Sturt University 42 Community Welfare Act 1987 131 Child care choices longitudinal extension study 42, 79 Connecting Carers NSW 62 Child care choices of Aboriginal families 42 consultation 133–146 child deaths 5, 15, 87 Department of Community Services committees 133–141 child protection. see also Keep Them Safe 9, 16, 49–56 interdepartmental committees and statutory bodies 142–146 drug testing of parents 54 ministerial advisory committees 141–142 eReporting 5, 16, 51 contact details 222–223

226 NSW Department of Community Services Annual Report 2008/09 Section 12 Index

cost-saving and efficiencies 81 websites 86 Council of Australian Governments 36, 49 workers compensation 84 court processes 55 workforce strategies 82–85 Determinants of quality in childcare: a review of the data quality 4, 5, 79 research evidence 42 deaths of children 5, 15, 87 Diploma of Statutory Child Protection 53 decision-making tools for caseworkers 51 Director-General 12, 14, 16–18, 81, 86, 148 Department of Community Services Disability Action Plan 158–159 Aboriginal services 85 disaster recovery 17, 18, 21–22 Aboriginal staff 83, 85 DoCS Connect 4, 6, 44, 51, 79 Aboriginal strategic commitment 2006-2011 80 DoCS Helpline 44, 51, 54, 81, 224 accommodation 81 Domestic Violence Line 5, 7, 17, 25, 26, 51 allegations against employees 88 Dual Diagnosis Support Kit 24 Australasian Annual Reporting Award 6 business assurance and risk management 87 early intervention 4, 8, 17, 28, 31, 43–46 caseworker recruitment 82 Early Intervention Benchmarking project 46 child deaths and critical reports 87 economic and statistical modelling 78 communications and publications 86 energy management policy 161 complaints 88 Enhanced Service Delivery Project 5, 53 corporate and ministerial information 86 Equal Employment Opportunity 155–156 Disability action plan 2004-2009 80 eReporting 5, 16, 51 DoCS Vox staff newsletter 86 ethics 160 executive staff 14, 147–154 Ethnic Affairs Priority Statement 85, 157–158 finance 81 evaluations of programs 25, 27, 43, 46, 54, 79 fraud control 87 freedom of information 86, 165–170 Families NSW 27, 210–214 governance 87 family and individual support funded programs 204–206 Guide to fraud risk assessment 87 Family Court of Australia 55, 132 improving policy and programs 78–80 family violence 25 industrial relations 83 financial statements 90–128 information and communication technology 81 Forgotten Australians 73–74 information exchange with other agencies 9, 88 foster carers internal audits 87 Aboriginal carers 59, 63 legal services 81 recruitment 3, 17, 58, 63 multicultural services 18, 80, 85 support for 3, 17, 62–63, 64, 72, 74, 85, 86 Multicultural Strategic Commitment 2008-2013 80, 85 Fostering NSW website 63, 86 non-government organisations 77–78 Fostering our Future newsletter 86 NSW Premier’s Public Sector Award 79 fraud control 87 NSW Training Award 6, 83 freedom of information 86, 165–170 number of employees 82 funded services 172–221 occupational health and safety 84–85 funding reviews 9, 61 offices 222–223 organisational structure 12–13, 82 Gallard, Annette 149 Outstanding Achievement Awards 85 Getting It Together 24 policies and plans 80, 155–160 governance 87 processes and systems 5 Grisard, Jo 150–151 professional learning and development 83 psychological services 84 Hastings Women and Children’s Refuge 25 quality improvement 53 healing service and memorial for NSW care leavers 73 responsibilities 10 High Needs Kids program 69, 70 service delivery improvements 78 homelessness 30–32 structure and functions 10–14 Housing NSW 27 values and vision 2 human resources 82–85

NSW Department of Community Services Annual Report 2008/09 227 Section 12 Index

Including fathers in work with vulnerable families 46 Labour dynamics and the non-government community services workforce in NSW 77 Indigenous Early Childhood Development National Partnership Agreement 4, 17, 36 legal services 81 Indigenous people. see also Brighter Futures legislation and amendments 2, 131–132 Aboriginal and Torres Strait Islander legislative reform 9, 35, 38, 49, 62, 81, 131–132 Child Placement Principles 59, 85 library services 79 Aboriginal carers 63 licensing for children’s services 4, 35–42 Aboriginal Child Family and Community Care Secretariat 60 Lifestyle Solutions 69, 70 Aboriginal Child, Youth and Family Strategy 28, 157, 173–174 Link-Up (NSW) Aboriginal Corporation 73 Aboriginal Intensive Family Based Service 5, 16, 55, 157 Macquarie University 42, 79 Aboriginal Maternal and Infant Health Strategy 43, 44, 54 Mallett, Linda 152–153 Care Circle pilot project 55 mandatory reporting 9, 49, 51 child protection 49, 52, 54–55 maps of NSW regions 230 in out-of-home care 59, 63, 64–65 Mason, Jennifer 18, 148 Indigenous Triple P 27 memoranda of understanding (MOU) 5, 56 Koori Substance Use in Pregnancy project 24 mental health 24, 70 Practice resource — working with Aboriginal people Minister for Community Services 6, 12, 15, 18, 62, 71, 86 and communities 85 Minister for Youth 12, 28, 29, 86 staff of DoCS 6, 83, 85, 155 ministerial correspondence 86 support for families and children 27, 32, 36 Multicultural Strategic Commitment 2008–2013 156 Two Ways Together 55 industrial relations 83 National Affordable Housing Agreement 30, 31 information and communication technology 51, 151 National Framework for Protecting Australia’s Children 49 information exchange 6, 9, 56, 79, 87, 88 National Partnership Agreement on Early Childhood Education 36 Information Sharing Protocol (Opiate Treatment) 24 National Protocol for Information Sharing 5, 56 Inquiry into the implementation of the natural disasters 21–22 recommendations of the lost innocents 74 non-government organisations 77–78 Inside Out newsletter 86 NSW institutional care healing service and memorial 73 Businesslink 18 insurance 84 Child Death Review Team 15 Integrated Domestic and Family Violence Children’s Court 11, 17, 55, 68, 131 Services 25, 57, 210, 215 Coroner 87 Intensive Outcomes Study of the Brighter Futures Program 79 Department of Ageing, Disability and Home Care 5, 27, 56, 131 intensive support for families 55, 61, 70 Department of Corrective Services 88 internal audits 87 Department of Education and Training 5, 27, 41, 56, 78 interpreter services 85 Department of Human Services 2, 12, 18, 61, 83, 224 Department of Juvenile Justice 56, 70 Joint Investigation Response Teams 5, 11, 16, 51, 52 Department of Premier and Cabinet 15, 51, 76, 77, 80, 81 judicial decisions 132 Health 5, 24, 25, 27, 29, 34, 44, 49, 52, 54, 56, 70, 72, 73 Juniperina Housing Accord 70 Office for Children—the Children’s Guardian 15, 62, 131 Ombudsman 15, 87, 88 Keep Them Safe Police Force 25, 88 advisory groups and consultative forums 77 Treasury 15, 80, 81 funding 78, 81, 88 NSW Homelessness Action Plan 31 NSW Housing and Human Services Accord health and development assessments 72 Shared Access Trial Operating Agreement 2006 70 implementation 16, 23, 54, 61, 80 NSW State Plan 18 information sharing 81 NSW Youth Action Plan 28, 157 national initiatives 49 NSW Youth Advisory Council 29, 132 organisational review and restructure 18, 82, 83 reforming child protection 2, 9 occupational health and safety 84 Key Information and organisation chart 13 Directory System (KiDS) 4, 5, 6, 51, 55, 65, 79, 151, 225 out-of-home care 17, 58–74 kinship and out-of-home care 57, 59, 63, 72, 79 Aboriginal out-of-home care 59, 63, 64–65 Koori Substance Use in Pregnancy project 24 accreditation and quality improvement 62

228 NSW Department of Community Services Annual Report 2008/09 Section 12 Index

adoption and adoption reforms 62, 64–67 review of Adoption Act 2000 62 aftercare services 5, 62, 73–74 review of Brighter Futures lead agencies 44 caseworker training 74 risk management 87 children with high needs 69–70 Rygate, Donna 154 expansion of services 3, 64–65 foster carers 62–64 safer sleeping kit for babies 87 Fostering our Future newsletter 86 Salvation Army 21, 73 funded services 214–215 school-based preschools 41 guidelines on contact 61 Senate Community Affairs Reference Committee 74 health, education and dental services 71–73 senior executive staff reports 147–154 High Needs Kids 69 Service System Advisory Group 9, 60, 77, 140 improving the system 71–74 Social Policy Research Centre at University of NSW 5, 79 intensive support services 70 Special Commission of Inquiry into Child Protection number of children and costs 60 Services in NSW 2, 9, 16, 24, 55, 71, 81, 88, 131 permanency planning 64, 68 special needs, children with 41–42 placement options and services 60 St Vincent de Paul Society 21 policy and service models 61 staff of DoCS 6, 11, 82–85, 88, 155–156, 160 restoration 68 statistics review of funding 60 adoption and adoptive information 66, 67 supporting carers 3, 17, 62-64, 72, 73-74, 85-86 carer payment rates 64 outside school hours care 41 child protection reports 50 overseas visits 160 Community Services Grants Program 24 disaster recovery services 21 parenting 27, 28, 46, 62, 83, 87 Domestic Violence Line 26 Parents as Teachers program 46, 83 employees of DoCS 82 partnerships 5, 21, 44, 62–63, 64–65 freedom of information 166–170 performance licensed children’s services 37, 40, 42 overview 3–6 out-of-home care 60 senior executive staff 147–154 performance summary 7–8 summary 7–8 Supported Accommodation Assistance Program (SAAP) 31 performance-based contracting 32, 78 statutory child protection 47–56 permanent care 65 Staying Home Leaving Violence 4, 25, 157 policies and plans 155–160 policy-making 5, 46 Stewart, Sonja 153 Practice guide: Assessing and using research and Supported Accommodation Assistance evidence-based information 79 Program (SAAP) 30–32, 78 Practice resource —working with Aboriginal people funded services 215–220 and communities 85 Supporting Children with Additional Needs 41 prenatal reports 5, 54 Sydney South West Area Health Service 25, 73 Preschool Investment and Reform Program (PIRP) 4, 35, 36, 39, 78 Taronga Zoo 70 preschools and day care centres 35, 36, 39 Triple P - Positive Parenting Program 4, 20, 27, 83 prevention and early intervention 4, 8, 17, 28, 31, 43–46 Two Ways Together 55 privacy 160 Professional Development and Quality Assurance program 53 Universal Access to Early Childhood Education program 39 Project Magellan 55 Public Service Association of NSW 83 publications and resources 162–164 waste reduction policy 161 websites 86 Red Cross 21, 22 women and NSW commitment to 157 Reduce Domestic and Family Violence funded services 215 workers compensation 84 Reduce Violence Against Women 157 workforce strategies 82–85 regulations and amendments 131 Wulczyn, Professor Fred 71 research 5, 10, 12, 42, 71, 77, 79, 80 Research to Practice program and seminars 79–80 Youth and Better Futures Program funded services 220–221 resources and publications 162–164 youth policies and programs 24, 28–29 restructure of NSW agencies 2, 18, 82, 83 YWCA NSW 25

NSW Department of Community Services Annual Report 2008/09 229 Section 13 Maps

mAPS

DoCS regions Regions

DoCS regions NORTHERN • Armidale • Lismore • Ballina • Moree • Clarence Valley • Narrabi • Coffs Harbour • Port Macquarie • Glen Innes • Tamworth WESTERN • Inverell • Taree • Kempsey • Tweed Heads • Albury • Cootamundra • Nyngan NORTHERN • Bathurst • Cowra • Orange • Armidale • Lismore • Bourke • Dareton • Parkes • Ballina • Moree • Brewarrina • Deniliquin • Tumut • Clarence Valley • Narrabi • Broken Hill • Dubbo • Wagga Wagga • Coffs Harbour • Port Macquarie • Cobar • Griffith • Walgett • Glen Innes • Tamworth •WES CondobolinTERN • Leeton • Wilcannia • InverellHUNTER & • Taree • Coonabarabran • Lithgow • KempseyCENTRAL • Tweed Heads • Albury • Cootamundra • Nyngan • Coonamble • Mudgee COAST • Bathurst • Cowra • Orange • Bourke • Dareton • Parkes • Cessnock • Mayfield • Brewarrina • Deniliquin • Tumut • Charlestown • Muswellbrook • Broken Hill • Dubbo • Wagga Wagga • Edgeworth • Raymond Terrace • Cobar • Griffith • Walgett • Gosford • Wyong • Condobolin • Leeton • Wilcannia HUNTER & • Maitland • Coonabarabran • Lithgow CENTRAL • Coonamble • Mudgee COAST • Cessnock • Mayfield • Charlestown • Muswellbrook SOUTHERN • Edgeworth • Raymond Terrace • Gosford • Wyong • Batemans Bay • Maitland • Bega • Coniston • Cooma • Goulburn • Nowra SOUTHERN • Queanbeyan • Shellharbour • Batemans Bay • Ulladulla • Bega • Yass • Coniston • Cooma • Goulburn DoCS metropolitan regions • Nowra • Queanbeyan • Shellharbour • Ulladulla • Yass

MetropolitanDoCS metropolitan regionsregions

METRO WEST • Auburn • Mt Druitt • Blacktown • Parramatta METRO CENTRAL • Hawkesbury • Penrith • Burwood • Epping • Katoomba • St Marys • Central Sydney • Lakemba • Chatswood • St George • Eastern Sydney • Sutherland METRO WEST • Auburn • Mt Druitt • Blacktown • Parramatta METRO CENTRAL • Hawkesbury • Penrith • Burwood • Epping • Katoomba • St Marys • Central Sydney • Lakemba METRO SOUTH WEST • Chatswood • St George • Eastern Sydney • Sutherland • Bankstown • Bowral • Campbelltown • Fairfield • Ingleburn • Liverpool METRO SOUTH WEST • Bankstown • Bowral • Campbelltown • Fairfield • Ingleburn • Liverpool

230 NSW Department of Community Services Annual Report 2008/09 Section 13 Maps

This report was produced by the Corporate Information Branch of Community Services (previously DoCS), Department of Human Services NSW. The total external cost of production was $27,470 for 270 hard copies. The report is available online at www.community.nsw.gov.au. Acknowledgements Design: Metro Graphics Group Pty Ltd Editorial: Melissa Pearce, Danielle Redmond, Julie Smith, Angela Ricardo Photography: Amanda James, Ximena Tapia Models are used throughout unless otherwise stated. Environmental statement The report is printed on Monza Recycled which contains 55% recycled fibre (25% post consumer and 30% pre consumer) and FSC Certified pulp.

Human Services Community Services www.community.nsw.gov.au DoCS Helpline 132 111 Stronger families, stronger communities