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Download Sections from the Aboriginal 760 Reunion and Information Register Version on the Docs Website and Add Applications NSW DepartmeNt ANNUAL of CommuNity ServiCeS REPORT 08/09 NSW Department of Community Services Annual Report 2008/09 1 The Hon. Linda Burney MP Minister for Community Services Parliament House Macquarie St SYDNEY NSW 2000 Dear Minister In accordance with the Annual Reports (Departments) Act 1985, I am pleased to submit to you for presentation to Parliament a report on the activities and financial affairs of the NSW Department of Community Services for the period 1 July 2008 to 30 June 2009. Yours sincerely Jennifer Mason Director-General TAble Of contents 1. OVERVIEW 1 5. SUPPORTING CHILDREN IN CARE 57 Our performance Out-of-home care Changing the child protection system in NSW 9 Children and young people in permanent placements 59 About DoCS 10 Children and young people restored to their family 68 Accountability 15 Children and young people with high needs 69 Director-General’s message 16 Improving the out-of-home care system 71 2. BUILDING STRONGER COMMUNITIES 19 6. IMPROVING SERVICES AND SYSTEMS 75 Caring for families and communities Strengthening capacity Disaster recovery 21 Capacity building 77 Community development and capacity building 23 Supported Accommodation Assistance Program 30 7. FINANCIAL STATEMENTS 89 8. APPENDICES 129 3. HELPING CHILDREN AND FAMILIES 33 Prevention and early intervention 9. FUNDED SERVICES 171 Addendum Children’s services 35 Early intervention 43 10. DIRECTORY OF OFFICES 222 11. ABBREVIATIONS AND TERMS 224 4. KEEPING CHILDREN SAFE 47 Statutory child protection 12. INDEX 226 Statutory child protection 49 13. MAPS 230 This report is available online at www.community.nsw.gov.au ISSN 10374833 Community Services, Department of Human Services NSW 4–6 Cavill Avenue, ASHFIELD NSW 2131. DX 21212 Ashfield. Ph: 02 9716 2222. Hours of operation: 8:30 am to 5:30 pm Monday to Friday. DoCS Helpline (Ph: 132 111) operates 24 hours a day, 7 days a week. All data throughout this report is sourced by Community Services unless otherwise stated. Note percentages may not add up to 100 due to rounding. 1. OVERVIEW Our performance The New South Wales Department of Community Services (DoCS) is the largest child protection agency in Australia. It works in Our visiOn partnership with non-government organisations (NGOs), other A NSW where families and government agencies, community groups and the public to keep communities value, protect children safe from harm and provide support to vulnerable families. and nurture children and young people As of 1 July 2009, DoCS became part of the new Human Services Department established by the NSW Government as part of a Our values major restructure of NSW agencies. The changes will provide better services and more coordinated decision-making by bringing together Integrity Excellence Respect Trust Openness Fairness community services, ageing, disability services, housing, juvenile Teamwork justice and Aboriginal affairs. Our total expense budget for 2008/09 was $1.349 billion with a primary focus on improved delivery of child protection, continuing reforms to out-of-home care and early intervention services. major reform June 2008 marked the end of a five-year funding package that increased our budget from around $600 million in 2001/02 to more than $1.3 billion in 2008/09. In this period, significant improvements were made to the child protection system, however, demand continued to increase. This year the Government announced significant reforms inKeep Them Safe: A shared approach to child wellbeing. Released in March 2009 in response to a Special Commission of Inquiry into Child Protection Services in NSW, it outlines a five-year plan of further reforms to deal with future demand. Further details about implementation of these reforms can be found in this section and throughout the report. DoCS operates within the legal framework set by the Children and Young Persons (Care and Protection) Act 1998, the Community Welfare Act 1987 and the Adoptions Act 2000. For more information about this legislation, including amendments during the year, see Appendix 1. Our performancE The programs and activities covered Major expansion and • Trained over 700 DoCS staff on in this annual report are based on upgrade of child protection culturally-reflective practice and 150 objectives and performance targets and out-of-home care caseworkers and foster carers on in the State plan – A new direction for services matched to cultural maintenance for children in care NSW, DoCS corporate plan 2004/05– the needs of diverse • Recruited 56 of the 61 positions 2008/09, and Keep Them Safe: A client groups under the Multicultural Caseworker shared approach to child wellbeing. • Reached a net increase of 1,025 Program, targeting 22 specific Copies of the corporate plan, caseworkers as outlined under the cultural groups key priorities and Keep Them Safe five-year reform program announced • Provided 18 information sessions are available on our website in 2002 on the child protection system www.community.nsw.gov.au. • Provided $85 million in additional and the role of DoCS to African DoCS corporate plan identifies eight funding for out-of-home care services community groups headline objectives from 2004/05 • Created new child and family regional to 2008/09. Our progress against • Created 268 Aboriginal foster carer units to help transition children in out-of- these in 2008/09 includes: places as part of $26 million in home care to non-government services growth funding over three years to • Completed the roll-out of permanency build the capacity of six Aboriginal planning to all DoCS community out-of-home care services services centres (CSCs), with around • Placed more than 83% Aboriginal 1,600 staff trained, and developed and Torres Strait Islander children in a new model for supporting care with a relative or Aboriginal carer permanency planning in the long term • Provided an additional $617 million • Established the out-of-home care over five years for out-of-home Adoption Project Team to give expert care services, with 28 more service advice and support to regional agreements now signed, and new adoption caseworkers and ensure services set up in parts of rural NSW cases are finalised and progressed for the first time. to the Supreme Court • Actively recruited Aboriginal and • Established new regional quality Torres Strait Islander staff - at 30 June councils made up of staff from across 2008, more than eight per cent of our community services centres to drive staff were Aboriginal and Torres Strait continual practice improvement and Islander, well above the Government recognise good practice target of two per cent. • Streamlined processes for new foster carers to reduce waiting time, with an online application process and a toll-free enquiry line NSW Department of Community Services Annual Report 2008/09 3 SeCtioN 1 Overview Greater emphasis on prevention and early intervention programs • Supported more than 3,700 families through the Brighter Futures early intervention program • Provided quality childcare places to more than 4,300 children under the Brighter Futures program • Strengthened practice through training to new Brighter Futures’ casework staff and built upon partnership arrangements with AMIHS to give priority to Aboriginal families • Implemented changes to improve the data quality for Brighter Futures to improve information recorded in DoCS Connect and KiDS • Continued the major review and Delivery of a strategic • Progressed planning to set up nine reform of the Children’s Services community-building agenda Aboriginal child and family centres Regulation 2004, in consultation with • Provided more than $80 million to in NSW as part of the National stakeholders and the community, non-government organisations and Partnership Agreement Regarding and introduced centralised licensing, local councils for more than 900 Indigenous Early Childhood improved compliance, separated community development projects Development funding and regulatory activities such as neighbourhood centres, and improved support for children’s • Trained more than 440 professionals to family support services, youth services field staff deliver the Triple P parenting program services and peak organisations to families across NSW, as part of the • Provided $133 million to more than • Responded to 18 natural and other ongoing roll-out of this program 1,600 children’s services across disasters across NSW and provided NSW and continued carrying out the • Increased funding to 51 per cent of almost $1.2 million for victims to Preschool Investment and Reform community preschools across NSW get food, clothing, guidance, and Plan, to give an additional 10,500 and introduced a new regulatory personal and financial support children access to preschool by 2010 framework for nearly 1,500 before • Supported more than 1,800 and after school services and 1,160 • Announced the planned introduction vulnerable young people with vacation services of increased staff-to-child ratios for problematic drug and alcohol use children under two years of age in • Licensed the first 116 school-based centre-based and mobile services to • Improved the Integrated Domestic children’s services under new one staff for every four children and Family Violence Services licensing arrangements with the Program and started rolling out six continued roll-out in 2009 and 2010 • Worked with lead agencies to help additional Staying Home Leaving them take a greater role in delivering Violence projects the Brighter Futures program, with plans to expand local services with $27
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