Homelesskidsmatter: Youth Refuge Directory Crisis Accommodation for Young People Under 18 in NSW

New South Wales

#HomelessK idsMatter Youth Refuge Directory 2017

Youth Refuge Directory

#HomelessKidsMatter: Youth Refuge Directory Crisis Accommodation for Young People Under 18 in NSW

Second edition (2017)

Author Dovi Seldowitz

Produced by Caretakers Cottage Inc. 96 Bondi Road Bondi Junction NSW 2022 www.caretakers.org.au

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NSW Specialist Homelessness Services - Crisis Accommodation

Table of Contents

Introduction ...... 4 Section One: Crisis Accommodation & Child Protection Services SHS Crisis Accommodation in Sydney (under 18s) ...... 6 SHS Crisis Accommodation in Regional & Rural NSW (under 18s) ...... 7 Family and Community Services NSW ...... 8 Department of Juvenile Justice ...... 9 NSW Wales Police LACs (for Youth Liaison Officers) ...... 10 Section Two: Youth Refuge Directory Sydney Metropolitan Region ...... 12 Regional New South Wales ...... 22 Section Three: Appendices Appendix A: Australian Capital Territory ...... 37 Appendix B: Early Intervention Services ...... 38 Index ...... 41

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Youth Refuge Directory

Introduction Given the positive feedback with the publication the Youth Refuge Directory in 2016, Caretakers Cottage has been prompted to update the directory to continue assisting both government and non- government agencies assisting young people in crisis.

Services are providing crisis accommodation for young people at risk of or experiencing homelessness are generally part of the New South Wales Specialist Homelessness Services (SHS) program, funded by the NSW Department of Family and Community Services (FACS). Using this resource We believe that, as a general principle, youth homelessness is not an accommodation issue but a matter of child protection. In most instances a young person becomes homeless because something terrible has happened in their lives; this is especially the case for younger clients and clients from dysfunctional family backgrounds. Issues such as child abuse, domestic violence, mental health, drugs and alcohol, school disengagement, and family and relationship breakdowns are present in nearly every case of youth homelessness. SHS programs can help address these matters through case management, support and referrals to other specialised services.

The majority of services providing accommodation for youth listed in this directory are youth refuges; a smaller number of services are adult services which accept young people aged 16 and over (select women’s refuges and general homelessness services).

Equally important to note that not every situation involving a request for crisis accommodation for a young person actually requires such a response. In many cases, Early Intervention Programs run through various SHS providers, as well as generalist services (such as NSW Family Referral Services and Reconnect programs) can prevent a complete relationship breakdown leading the young person to become homeless. Crisis accommodation should be seen as a last resort. Accommodation for ‘under 16s’ Under the Children and Young Persons (Care and Protection) Act 1998 (NSW), when any child under the age of 16 is at risk of homelessness, a report must be made to Family and Community Services (as a “Risk of Significant Harm” is present). Additionally, if the child cannot return home, FACS must assume responsibility for the child’s wellbeing; Youth Refuges will generally not accept referrals for children under 16 if FACS are not involved. It therefore becomes essential for referring services to involve FACS whenever a child under 16 is in need of crisis accommodation. Only in a limited number of instances should the child’s parent or guardian make their own arrangements (e.g. if short-term respite is needed and the SHS service provides a “rapid rehousing” or “family restoration” resolution). About this edition In this edition, the phone lists are located at the start of the directory of easy access. Additionally, this edition includes lists of essential child protection services in NSW, including Family & Community Services, Juvenile Justice, and Police Local Area Commands (where Youth Liaison Officers are based). We’ve also included two appendices, one with contact details for crisis accommodation for youth in the ACT, the other with select early intervention services in NSW.

To send feedback, comments, corrections or suggestions, please email: [email protected] To view this resource online, please visit: www.caretakers.org.au/youth-refuge-directory

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NSW Specialist Homelessness Services - Crisis Accommodation

Section One Crisis Accommodation & Child Protection Services Crisis Accommodation for Young People Under 18 FACS Community Service Centres Juvenile Justice Community Centres NSW Police LACs (for Youth Liaison Officers)

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Youth Refuge Directory

SHS Crisis Accommodation in Sydney (under 18s) Area Name Ages Phone

Oasis Youth Support Network 16-21 (02) 9331 2266 Caretakers Cottage* 13-17 (02) 9389 0999

& East & Central Central Jewish House 16+ (02) 9386 0770

Penny's Youth Refuge* 14-19 (02) 9580 0970

East

South The Bridge Youth Service* 13-18 (02) 9521 6182

Taldumande Youth Services* 12-21 (02) 9460 3777

North Don Bosco House 16-21 (02) 8217 4700

West Inner The Girl's Refuge* ♀ 13-17 (02) 9564 3638 Parra House 16-17 (02) 8880 8222

Sydney Wyinga House ♀ ‡ 16-24 (02) 8880 8222 UpFront Refuge Mount Pritchard* 14-18 (02) 9824 0192

UpFront Refuge Fairfield* 14-18 (02) 8707 2300

West The Siding (Marist Youth Care) 16-18 (02) 9676 9288 HAYS (Marist Youth Care) 16-18 (02) 9676 9288 Platform Penrith House* 12-15 (02) 4760 0800 Richmond House 16-18 (02) 4760 0800

Canterbury-Bankstown Youth Service 16-21 (02) 9503 6001 Nick Kearns House (CBYS) 16-21 (02) 9503 6001

West South Stepping Stone Community* 12-15 (02) 4627 6064

* Under 16s accepted ♀ Female only

‡ Pregnant (at least 12 weeks) or young mothers only

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NSW Specialist Homelessness Services - Crisis Accommodation

SHS Crisis Accommodation in Regional & Rural NSW (under 18s) Area Name Ages Phone Samaritans Youth Accom. Service (Newcastle)* 12-19 (02) 4955 8358

Samaritans Youth Accom. Service (Maitland)* 12-15 (02) 4933 9330 Allambi House (Lake Macquarie)* 12-17 (02) 4944 8871 Armidale Youth Refuge 16-24 (02) 6772 6557 Hunter & Tamworth Youth Refuge 16-25 (02) 6763 2333

New England Women’s Shelter Armidale ♀ 16+ (02) 6772 5352

/ Wollongong Youth Refuge 16-17 (02) 4228 1946 Shoalhaven Youth Support Service 16-24 (02) 4422 7625 Bowral Youth Refuge* 14-18 (02) 4861 3400

Illawarra Illawarra

Shoalhaven

nts Katoomba House 16-18 (02) 4760 0800

Blue

Wyong Youth Refuge 16-24 (02) 4351 1922 Rumbalara Youth Refuge (Gosford) 16-24 (02) 4325 7555

Woy Woy Youth Cottage (Umina) 16-24 (02) 4341 9027 Youth Angle (Umina) 16-24 (02) 4341 8830

Central Coast Maya Young Women’s Refuge ♀ 16-24 (02) 4323 1636

2Triple4 (Port Macquarie)* 13-17 (02) 6584 0066 Wesley Youth Accommodation (Coffs Harbour)* 14-17 (02) 6652 7124 Great Lakes/Manning YHS (Taree)* 12-17 (02) 6551 6996 Connecting Home Youth Byron / Ballina 16-24 (02) 6685 7264

Mid N. Mid Coast N.

& North& NSW

Regional New South Wales NewRegional South Broughton House (Albury)* 15-18 (02) 6058 6266 Eastern Murrumbidgee Youth Services (Wagga) 16-17 (02) 6921 4436

Riverina Riverina / Southern Riverina Youth Refuge (Griffith) 16+ (02) 6964 4804

Murrumbidgee Queanbeyan Youth Refuge* 15-17 (02) 6232 9717 Crisis Youth Refuge Goulburn 16-17 (02) 4822 1120

NSW Moruya Youth Refuge* 12-17 (02) 4475 6011 Southern Cooma & Region Homelessness Support Service 16+ (02) 6452 3623

Veritas House – Bathurst * 15-18 (02) 6331 1675 Veritas House – Emerge Orange* 15-19 (02) 6361 8088 Gilgandra Shire Council Homelessness Services 16+ (02) 6817 8798 Brewarrina Homelessness & Housing Service 16+ (02) 6839 2725 Walgett Homelessness & Housing Service 16+ (02) 6828 3570

Western NSW Wilcannia Women and Children's Safehouse 16-25** (08) 8091 5739

* Under 16s accepted ♀ Female only ** Also for women 26+

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Youth Refuge Directory

Family and Community Services NSW Sydney Districts Regional NSW (continued) District FACS CSC Phone District FACS CSC Phone

Burwood (02) 8741 2700 Nowra (02) 4424 5100 Central Sydney (02) 8303 7666 Shellharbour (02) 4255 6666

Sydney Lakemba (02) 9704 7100

Ulladulla (02) 4454 8700

Eastern Sydney (02) 8303 7688 Illawarra Shoalhaven Wollongong (02) 4222 8600 St George (02) 9585 7222

S. East East S. Sydney Sutherland (02) 8536 1111 Gosford (02) 4321 7500

Coast

Chatswood (02) 9406 9777 Central Wyong (02) 4352 6500

Coffs Harbour (02) 6659 1555

North North Sydney Pennant Hills (02) 9875 0800 Kempsey (02) 6561 6500

Auburn (02) 9335 4200 Coast Mid N. N. Mid Port Macquarie (02) 5525 1200 Blacktown (02) 9852 3200 Ballina (02) 6686 1999

Mount Druitt (02) 8887 7400

Sydney

Western Western Clarence Valley (02) 6641 2400 Parramatta (02) 9354 1888

NSW

North Lismore (02) 6623 4900 Bankstown (02) 8713 7800 Tweed Heads (07) 5506 4600

Bowral (02) 4861 0700 Albury (02) 6058 4900 Campbelltown (02) 4621 5600 Cootamundra (02) 6942 5400 Fairfield (02) 9722 4000 Sydney Deniliquin (03) 5882 2500

South West West South Ingleburn (02) 9765 6111 Griffith (02) 6962 0500 Liverpool (02) 8778 3300 Leeton (02) 6955 8700

Regional NSW Murrumbidgee Tumut (02) 6947 0700 Wagga Wagga (02) 6937 9300 District FACS CSC Phone Batemans Bay (02) 4478 3100

Blue Mountains (02) 4752 2600 Bega (02) 6499 0500 Hawkesbury (02) 4574 6666 Cooma (02) 6455 0200 Lithgow (02) 6354 0800 NSW Goulburn (02) 4823 0700

Penrith (02) 4722 7300 Southern

Mountains Queanbeyan (02) 6229 7200 Nepean Blue Nepean St Marys (02) 9851 4100 Yass (02) 6226 7600 Armidale (02) 6773 0200 Bathurst (02) 6333 0000 Cessnock (02) 4993 5000 Bourke (02) 5834 7800 Charlestown (02) 4985 1500 Brewarrina (02) 6839 0000 Edgeworth (02) 4958 0100 Cobar (02) 6836 5600

Glen Innes (02) 6739 6000 Condobolin (02) 6895 1800 Inverell (02) 6728 2700 Coonabarabran (02) 6826 6000 Maitland (02) 4939 4800 Coonamble (02) 6827 1400 Mayfield (02) 4904 8600 Cowra (02) 6341 9400 Dubbo (02) 6826 7300

Moree (02) 6752 0800 NSW Western Mudgee (02) 6372 5700 Muswellbrook (02) 6542 3444 Nyngan (02) 6831 1000 Hunter New England New Hunter Narrabri (02) 6799 2700 Orange (02) 6361 6999 Raymond Parkes (02) 6861 2100 Terrace (02) 4983 4300 Walgett (02) 5857 9000 Tamworth (02) 6768 4600 Broken Hill (08) 8082 7100 Taree (02) 5594 2000 Dareton (03) 5019 8900

Far

West ______Wilcannia (08) 8091 3100 Emergency: 000 | Link2Home: 1800 152 152 | DV Hotline: 1800 656 463 Child Protection Helpline: 132 111 (for general public) or 133 627 (for mandatory reporters) Page 8

NSW Specialist Homelessness Services - Crisis Accommodation

Department of Juvenile Justice JJ Community Centres JJ Centres District JJ Community Number JJ Centre Suburb Phone

Sydney (02) 9215 3399 Acmena Grafton, 2460 (02) 6643 0000 Cobham St Marys, 2760 (02) 9833 6555

Sydney Burwood (02) 8746 4101 Reiby Airds, 2560 (02) 4621 5400 Blacktown (02) 8882 4300 Juniperina Lidcombe, 2141 (02) 8737 5000 Campbelltown (02) 4629 8400 Orana Dubbo, 2830 (02) 6881 0800

Sydney W / SW /W Fairfield (02) 9724 1690

Frank Baxter Kariong, 2250 (02) 4340 3800

Mt Riverina Wagga Wagga, 2650 (02) 6921 0100 Penrith (02) 4720 3600

Nepean

Blue Armidale (02) 6770 1500

Maitland (02) 4999 6200

Moree (02) 6752 3415 Muswellbrook (02) 6541 1191 Glen Innes (02) 6732 8200

Hunter Tamworth (02) 6767 2400

New England New Taree (02) 6539 0500 Newcastle (02) 4902 8600

Nowra (02) 4423 0556 Wollongong (02) 4254 6888

Illawarra Illawarra Moss Vale (02) 4869 7300

Shoalhaven

Gosford (02) 4325 6800

Coast

Central Central Kempsey (02) 6562 0800

Coast Coffs Harbour (02) 6659 8500

Mid N. N. Mid

Tweed Heads (07) 5586 6700 Lismore (02) 6623 4200

NSW

Northern Northern Grafton (02) 6643 2172

- Albury (02) 6051 0600 Griffith (02) 6964 2379

bidgee

Murrum Wagga Wagga (02) 6937 2200 Batemans Bay (02) 4472 0400

Bega (02) 6492 3228

NSW Goulburn (02) 4823 8600

Southern Southern Queanbeyan (02) 6132 8777 Bathurst (02) 6330 1700

Bourke (02) 6870 1976

NSW Orange (02) 6363 7400 Western Western Dubbo (02) 6881 0730

Broken Hill (08) 8080 2800

Far Far

West

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Youth Refuge Directory

NSW Wales Police LACs (for Youth Liaison Officers) Region LAC Phone Region LAC Phone Botany Bay (02) 8338 7399 Central Hunter (02) 4934 0200 Eastern Beaches (02) 9349 9299 Coffs-Clarence (02) 6691 0799

Eastern Suburbs (02) 9369 9837 Hunter Valley (02) 6542 6999 Harbourside (02) 9956 3199 Lake Macquarie (02) 4922 8799 Kings Cross (02) 8356 0099 Manning-Great Lakes (02) 6555 1299 Leichhardt (02) 9552 8099 Mid North Coast (02) 6583 0199 Miranda (02) 9527 8199 Newcastle City (02) 4926 6515 Newtown (02) 9550 8199 Port Stephens (02) 4983 7511

Northern Region Northern Redfern (02) 8303 5199 Richmond (02) 6626 0799 Rose Bay (02) 9362 6399 Tuggerah Lakes (02) 4356 6099 St George (02) 9375 8553 Tweed-Byron (07) 5536 0999

Central Metropolitan Region Metropolitan Central Surry Hills (02) 9265 4144 Albury (02) 6023 9299 Sutherland (02) 9542 0899 Cootamundra (02) 6942 0030 Sydney City (02) 9265 6499 Deniliquin (03) 5881 9499 Far South Coast (02) 4478 9910 Blacktown (02) 9671 9199 Griffith (02) 6969 4310

Blue Mountains (02) 4751 0299 Lake Illawarra (02) 4232 5599 Hawkesbury (02) 4587 4099 Monaro (02) 9298 0599 Holroyd (02) 9897 4899 Shoalhaven (02) 4421 9699 Ku-Ring-Gai (02) 9476 9799 Region Southern The Hume (02) 4823 0399 Mount Druitt (02) 9675 0699 Wagga Wagga (02) 6922 2599 North Shore (02) 9414 8499 Wollongong (02) 4226 7899 Northern Beaches (02) 9971 3399 Barrier (08) 8082 7299 Parramatta (02) 9633 0799 Barwon (02) 6757 0799 Penrith (02) 4721 9413

Canobolas (02) 6363 6399 Quakers Hill (02) 9678 8999 Castlereagh (02) 6820 3999 Ryde (02) 9879 9699 Chifley (02) 6332 8699

North West Metropolitan Region Metropolitan West North St Marys (02) 9677 7499 Darling River (02) 6870 0899 The Hills (02) 9680 5399 Lachlan (02) 6862 9999 Ashfield (02) 9797 4099 Mudgee (02) 6372 8599

Western Region Western

Bankstown (02) 9783 2199 New England (02) 6771 0503 Burwood (02) 9745 8499 Orana (02) 6883 1599 Cabramatta (02) 9725 8999 Oxley (02) 6768 2999 Camden (02) 4632 4499 Campbelltown (02) 4620 1199 Campsie (02) 9784 9399 Fairfield (02) 9728 8399 Flemington (02) 9646 8699 Green Valley (02) 9607 1799 Liverpool (02) 9821 8444 Macquarie Fields (02) 9605 0499 South West Metropolitan Region Metropolitan West South Marrickville (02) 9568 9299 Rosehill (02) 9897 4111

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NSW Specialist Homelessness Services - Crisis Accommodation

Section Two Youth Refuge Directory

Sydney Metropolitan Region Regional New South Wales Central Sydney Newcastle & Hunter / New England Eastern Sydney Wollongong & Illawarra / Shoalhaven South East Sydney Blue Mountains North Sydney Central Coast Inner West Mid North Coast & Northern NSW Western Sydney Riverina / Murrumbidgee District South West Sydney Southern NSW Western NSW

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Youth Refuge Directory

Sydney Metropolitan Region Central Sydney

Oasis Youth Support Network (Salvos Oasis / Salvation Army)

Phone: (02) 9331 2266 Address: 365 Crown Street, Surry Hills 2010

Email: [email protected] Fax: (02) 9331 2200

Website: www.salvos.org.au/oasis

Ages: 16-21 Cost: $10/night

Notes:

______

______Emergency: 000 | Link2Home: 1800 152 152 | DV Hotline: 1800 656 463 Child Protection Helpline: 132 111 (for general public) or 133 627 (for mandatory reporters) Page 12

NSW Specialist Homelessness Services - Crisis Accommodation

Eastern Sydney

Caretakers Cottage (Caretakers Cottage Crisis Youth Refuge)

Phone: (02) 9389 0999 or 0424 667 037 Address: 96 Bondi Road, Bondi Junction 2022

Email: [email protected] Fax: none

Website: www.caretakers.org.au

Ages: 13-17 Cost: inquire

Notes:

______

Jewish House (Jewish House Crisis Centre)

Phone: (02) 9386 0770 or 1300 544 357 Address: 17 Flood Street, Bondi 2026

Email: [email protected] Fax: (02) 9387 7729

Website: www.jewishhouse.com.au

Ages: 16+ (unless accompanied by adult)* Cost: $20/night

Notes:

*Also assists men, women, and families

______

______Emergency: 000 | Link2Home: 1800 152 152 | DV Hotline: 1800 656 463 Child Protection Helpline: 132 111 (for general public) or 133 627 (for mandatory reporters) Page 13

Youth Refuge Directory

South East Sydney

Penny’s Youth Refuge (Project Youth) (Formerly Southern Sydney Youth Refuge)

Phone: (02) 9580 0970 Address: 91a Kiora Road, Miranda 2228

Email: [email protected] Fax: (02) 9525 7917

Website: www.projectyouth.org.au

Ages: 14-19 Cost: $100/week (once client has income)

Notes:

______

______The Bridge Youth Service (Project Youth)

Phone: (02) 9521 6182 Address: 47 The Grand Parade, Sutherland 2232

Email: [email protected] Fax: (02) 9545 4311

Website: www.projectyouth.org.au

Ages: 13-18 (or inquire) Cost: $200/fortnight

Notes:

______

______Emergency: 000 | Link2Home: 1800 152 152 | DV Hotline: 1800 656 463 Child Protection Helpline: 132 111 (for general public) or 133 627 (for mandatory reporters) Page 14

NSW Specialist Homelessness Services - Crisis Accommodation

North Sydney

Taldumande Youth Services

Phone: (02) 9460 3777* Address: North Sydney, 2060**

Email: [email protected] Fax: (02) 9460 4444

Website: www.taldumande.org.au

Ages: 12-21 Cost: $55/week

Notes:

*Office hours only

**Office address: 168 Pacific Highway, North Sydney, 2060

______

______Emergency: 000 | Link2Home: 1800 152 152 | DV Hotline: 1800 656 463 Child Protection Helpline: 132 111 (for general public) or 133 627 (for mandatory reporters) Page 15

Youth Refuge Directory

Inner West

Don Bosco House (Inner West Youth Homelessness Service / Youth Off The Streets)

Phone: (02) 8217 4700* / (02) 8217 4702** Address: 325 Marrickville Road, Marrickville 2204

Email: [email protected] Fax: none

Website: www.youthoffthestreets.com.au

Ages: 16-21 Cost: inquire

Notes:

*Referrals / **after hours

______

The Girl’s Refuge (Young People’s Refuge / Detour House)

Phone: (02) 9564 3638 or 0424 890 157 Address: Leichhardt 2040**

Email: [email protected] Fax: (02) 9564 3518

Website: www.girlsrefuge.org.au

Ages: 13-17* Cost: inquire

Notes:

*Female only

**PO Box 530 Leichhardt NSW 2040

______

______Emergency: 000 | Link2Home: 1800 152 152 | DV Hotline: 1800 656 463 Child Protection Helpline: 132 111 (for general public) or 133 627 (for mandatory reporters) Page 16

NSW Specialist Homelessness Services - Crisis Accommodation

Western Sydney Parra House (Parramatta Mission)

Phone: (02) 8880 8222* / (02) 9633 5429** Address: Parramatta 2150

Email: [email protected] Fax: (02) 9633 5832

Website: www.parramattamission.org.au

Ages: 16-17 Cost: inquire

Notes:

*Referrals / **after hours ______

______Wiyanga House (Formerly Alan’s Place / Parramatta Mission)

Phone: (02) 8880 8222 or (02) 9635 6123 Address: Westmead 2145

Email: [email protected] Fax: (02) 9633 9853

Website: www.parramattamission.org.au

Ages: 16-24* Cost: $70/week

Notes:

*Pregnant (at least 12 weeks) or young mothers only ______

______UpFront Refuge Mount Pritchard (CORE Community Services / Cabramatta Community Centre) (Formerly Rebound Youth Refuge Mount Pritchard / Medley Community / Liverpool Youth Refuge)

Phone: 1800 074 922* or (02) 9824 0192** Address: Mount Pritchard 2170

Email: [email protected] Fax: (02) 9822 7111

Website: www.cabracc.org.au

Ages: 14-18 Cost: inquire

Notes:

*Intake and referral line **Direct line ______

______

______Emergency: 000 | Link2Home: 1800 152 152 | DV Hotline: 1800 656 463 Child Protection Helpline: 132 111 (for general public) or 133 627 (for mandatory reporters) Page 17

Youth Refuge Directory

Western Sydney (continued) UpFront Refuge Fairfield (CORE Community Services / Cabramatta Community Centre) (Formerly Rebound Youth Refuge Fairfield / Medley Community / Fairfield Youth Connections)

Phone: 1800 074 922* or (02) 8707 2300** Address: Fairfield 2165

Email: [email protected] Fax: inquire

Website: www.cabracc.org.au

Ages: 14-18 Cost: inquire

Notes:

*Intake and referral line **Direct line ______

______The Siding (Marist Youth Care)

Phone: (02) 9676 9288 or (02) 9672 9200 Address: Mt. Druitt 2770

Email: [email protected] Fax: (02) 9672 9302

Website: www.maristyc.com.au

Ages: 16-18 Cost: no cost

Notes:

______

______Hebersham Aboriginal Youth Service (HAYS) (Marist Youth Care)

Phone: (02) 9676 9288 or (02) 9672 9200 Address: Hebersham 2770

Email: [email protected] Fax: (02) 9672 9302

Website: www.maristyc.com.au

Ages: 16-18 Cost: inquire

Notes:

______

______Emergency: 000 | Link2Home: 1800 152 152 | DV Hotline: 1800 656 463 Child Protection Helpline: 132 111 (for general public) or 133 627 (for mandatory reporters) Page 18

NSW Specialist Homelessness Services - Crisis Accommodation

Western Sydney (continued) Platform Penrith House (Penrith Youth Refuge / Platform Youth Services) (Formerly Nepean Youth Accom. Service)

Phone: (02) 4760 0800* / (02) 4731 1275** Address: Penrith 2750

Email: [email protected] Fax: (02) 4760 0801

Website: www.platformys.org.au

Ages: 12-15 Cost: inquire

Notes:

*Referrals / **after hours

______

______Richmond House (Platform Turning Point /The Turning Point / Platform Youth Services)

Phone: (02) 4760 0800* / (02) 4588 6626** Address: Richmond 2753

Email: [email protected] Fax: inquire

Website: www.platformys.org.au

Ages: 16-18 Cost: inquire

Notes:

*Referrals / **after hours

______

See also: Platform Katoomba House (pg. 25).

______Emergency: 000 | Link2Home: 1800 152 152 | DV Hotline: 1800 656 463 Child Protection Helpline: 132 111 (for general public) or 133 627 (for mandatory reporters) Page 19

Youth Refuge Directory

South West Sydney

Canterbury-Bankstown Youth Service (Allum House / Mission Australia)

Phone: (02) 9503 6001 Address: 4/59-62 Evaline Street, Campsie 2194

Email: [email protected]* Fax: (02) 9718 0007

Website: www.missionaustralia.org.au (CBYS)

Ages: 16-21 Cost: $100/week

Notes:

*Or contact the intake officer: [email protected] ______

______

Nick Kearns House (Canterbury-Bankstown Youth Service / Mission Australia)

Phone: (02) 9503 6001* or (02) 9709 3520** Address: 167 Hillcrest Avenue, Mount Lewis 2190

Email: [email protected]*** Fax: inquire

Website: www.missionaustralia.org.au (CBYS)

Ages: 16-21 Cost: $100/week

Notes:

*Referrals / **direct line

***Or contact the intake officer: [email protected] ______

______Stepping Stone Community (UnitingCare Burnside / Doorways)

Phone: (02) 4627 6064 Address: Leumeah 2560

Email: [email protected] Fax: none

Website: www.uniting.org

Ages: 12-15 Cost: no cost

Notes:

______

______Emergency: 000 | Link2Home: 1800 152 152 | DV Hotline: 1800 656 463 Child Protection Helpline: 132 111 (for general public) or 133 627 (for mandatory reporters) Page 20

NSW Specialist Homelessness Services - Crisis Accommodation

Notes: ______

______

______Emergency: 000 | Link2Home: 1800 152 152 | DV Hotline: 1800 656 463 Child Protection Helpline: 132 111 (for general public) or 133 627 (for mandatory reporters) Page 21

Youth Refuge Directory

Regional New South Wales Newcastle & Hunter / New England

Samaritans Youth Accommodation Service (Newcastle) (Formerly Clarendene House)

Phone: (02) 4955 8358 Address: Elermore Vale 2287

Email: [email protected] Fax: (02) 4951 5260

Website: www.samaritans.org.au

Ages: 12-19 Cost: inquire

Notes:

______

______Samaritans Youth Accommodation Service (Maitland) (Formerly Maitland Youth Crisis Centre)

Phone: (02) 4933 9330 Address: Maitland 2320

Email: [email protected] Fax: (02) 4934 1861

Website: www.samaritans.org.au

Ages: 12-15 Cost: inquire

Notes:

______

______Allambi House (Allambi Youth Services) (Formerly Lake Macquarie Youth Refuge)

Phone: (02) 4944 8871 Address: Lake Macquarie 2284

Email: [email protected] Fax: (02) 4944 9353

Website: www.allambi.org

Ages: 12-17 Cost: inquire

Notes:

______

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NSW Specialist Homelessness Services - Crisis Accommodation

Newcastle & Hunter / New England (continued)

Armidale Youth Refuge (Armidale Youth Homelessness Support Service)

Phone: (02) 6772 6557 or 0417 221 512 Address: 174A Allingham Street, Armidale 2350

Email: [email protected] Fax: (02) 6771 5044

Website: www.pathfinders.ngo

Ages: 16-24 Cost: 15% of income

Notes:

______

Tamworth Youth Refuge (Tamworth Family Support Service / Formerly Tamworth Youth Care)

Phone: (02) 6763 2333 Address: 336 Armidale Street, Tamworth 2340

Email: [email protected] Fax: (02) 6763 2378

Website: www.tfss.com.au

Ages: 16-25 Cost: inquire

Notes:

______

______Women’s Shelter Armidale

Phone: (02) 6772 5352 or 1800 005 352 Address: Armidale 2350

Email: [email protected] Fax: (02) 6772 1425

Website: www.womensshelterarmidale.org

Ages: 16+* Cost: inquire

Notes:

*Female only

______

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Youth Refuge Directory

Wollongong & Illawarra / Shoalhaven

Crisis Youth Refuge Illawarra (Wollongong Youth Refuge / Southern Youth and Family Services) Phone: (02) 4228 1946 or (02) 4227 3072 Address: 467 Crown Street, Wollongong 2500

Email: [email protected] Fax: (02) 4226 6364

Website: www.syfs.org.au

Ages: 16-17 Cost: inquire

Notes:

______

Shoalhaven Youth Homelessness Support Service (Care South)

Phone: (02) 4422 7625 Address: 75 Moss Street, Nowra 2541

Email: [email protected] Fax: (02) 4421 5121

Website: www.caresouth.org.au

Ages: 16-24 Cost: inquire

Notes:

______

Bowral Youth Refuge (St Vincent de Paul Society)

Phone: (02) 4861 3400 Address: 76 Bowral Street, Bowral 2576

Email: [email protected] Fax: (02) 4862 1239

Website: www.vinnies.org.au

Ages: 14-18 Cost: inquire

Notes:

______

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NSW Specialist Homelessness Services - Crisis Accommodation

Blue Mountains

Platform Katoomba House (Platform Youth Services) (Formerly Blue Mountains Youth Accommodation Service & Support)

Phone: (02) 4760 0800* / (02) 4760 0804 Address: Katoomba 2780

Email: [email protected] Fax: inquire

Website: www.platformys.org.au

Ages: 16-18 Cost: inquire

Notes:

*Referrals

______

See also: Platform Penrith House & Platform Turning Point (pg. 19).

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Youth Refuge Directory

Central Coast Wyong Youth Refuge (Coast Shelter / Formerly Stepping Stones Refuge)

Phone: (02) 4351 1922 Address: 200 Pacific Highway, Watanobbi 2261

Email: [email protected] Fax: inquire

Website: www.coastshelter.org.au

Ages: 16-24* Cost: $160/fortnight

Notes:

*Under 16 clients can be referred through FACS.

______

______Rumbalara Youth Refuge (Coast Shelter)

Phone: (02) 4325 7555 or 0418 603 837 Address: Rear Henry Wheeler Pl, Gosford NSW 2250

Email: [email protected] Fax: (02) 4234 8937

Website: www.coastshelter.org.au

Ages: 16-24* Cost: $160/fortnight

Notes:

*Under 16 clients can be referred through FACS.

______

______Woy Woy Youth Cottage (Coast Shelter)

Phone: (02) 4341 9027 Address: 78 Carpenter Street, Umina 2257

Email: [email protected] Fax: (02) 4341 4231

Website: www.coastshelter.org.au

Ages: 16-24* Cost: $160/fortnight

Notes:

*Under 16 clients can be referred through FACS.

______

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NSW Specialist Homelessness Services - Crisis Accommodation

Central Coast (continued) Youth Angle (Coast Shelter)

Phone: (02) 4341 8830 / 0405 663 958 Address: Umina NSW 2257

Email: [email protected] Fax: (02) 4341 1606

Website: www.coastshelter.org.au

Ages: 16-24* Cost: inquire

Notes:

*Under 16 clients can be referred through FACS.

______

Maya Young Women’s Refuge (Central Coast Emergency Accommodation Services / Coast Shelter)

Phone: (02) 4323 1636 / 0419 692 049 Address: Narara NSW 2250

Email: [email protected] Fax: (02) 4323 3952

Website: www.coastshelter.org.au

Ages: 16-24* Cost: inquire

Notes:

*Female only

______

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Youth Refuge Directory

Mid North Coast & Northern NSW

2Triple4 (YP Space MNC)

Phone: (02) 6584 0066 Address: Port Macquarie, 2444

Email: [email protected] Fax: none

Website: none

Ages: 13-17 Cost: inquire

Notes:

______

Wesley Youth Accommodation (Wesley Mission / Formerly Jetty Bunker Youth Refuge)

Phone: (02) 6652 7124 Address: 3 Howard Street, Coffs Harbour 2450

Email: [email protected] Fax: (02) 6651 4249

Website: www.wesleymission.org.au

Ages: 14-17 Cost: inquire

Notes:

______

Great Lakes & Manning Youth Homelessness Support Service (Great Lakes Community Resources / Bayami Ganya Youth Refuge) (Formerly Open Door Youth Refuge)

Phone: (02) 6551 6996 or 1800 811 474 Address: Taree 2430

Email: [email protected] Fax: (02) 6551 0400

Website: www.glcr.org.au

Ages: 12-17 Cost: inquire

Notes:

______

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Mid North Coast & Northern NSW (continued) Connecting Home Youth Byron / Ballina (The Family Centre / Formerly Byron Bay Youth House)

Phone: 1800 048 310 / (02) 6685 7264* Address: Byron Bay NSW 2481

Email: [email protected] Fax: (02) 6685 7656

Website: www.thefamilycentre.org.au

Ages: 16-24 Cost: inquire

Notes:

*Or contact the Ballina office: (02) 6686 4109

______

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Youth Refuge Directory

Riverina / Murrumbidgee District

Broughton House (The Hub / YES Supported Accommodation Service)

Phone: (02) 6058 6266 / 1800 040 065 Address: 562 Macauley Street, Albury 2640

Email: [email protected] Fax: (02) 6041 5904

Website: www.yesalbury.wordpress.com

Ages: 15-18 Cost: inquire

Notes: ______Eastern Murrumbidgee Youth Services (Mission Australia / Formerly Wagga Youth Connections)

Phone: (02) 6921 4436 Address: 59 Thorne Street, Wagga Wagga 2650

Email: [email protected] Fax: (02) 6921 1195

Website: www.missionaustralia.com.au

Ages: 16-17 Cost: inquire

Notes: ______

Southern Riverina Youth Refuge (Linking Communities Network / Formerly Southern Riverina Youth Support Services)

Phone: (02) 6964 4804 or 1800 650 051 Address: 177 Yambil Street, Griffith 2680

Email: [email protected] Fax: (02) 6962 9091

Website: inquire

Ages: 16+ (unless accompanied by adult) Cost: 35% of income

Notes:

______

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NSW Specialist Homelessness Services - Crisis Accommodation

Southern NSW

Queanbeyan Youth Refuge (Southern Youth and Family Services)

Phone: (02) 6232 9717 Address: 17-19 Kathleen Street, Queanbeyan 2620

Email: [email protected] Fax: none

Website: www.syfs.org.au

Ages: 15-17 Cost: inquire

Notes:

______

Crisis Youth Refuge Goulburn (Warooga) (Warooga Youth Refuge / Southern Youth and Family Services)

Phone: (02) 4822 1120 Address: 12 Auburn Street, Goulburn 2580

Email: [email protected] Fax: (02) 4822 1121

Website: www.syfs.org.au

Ages: 16-17 Cost: inquire

Notes:

______

Moruya Youth Refuge (Campbell Page)

Phone: (02) 4475 6011 Address: 5 Page Street, Moruya 2537

Email: [email protected] Fax: (02) 4475 6019

Website: www.campbellpage.com.au

Ages: 12-17 Cost: inquire

Notes:

______

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Youth Refuge Directory

Southern NSW (continued) Cooma & Region Homelessness Support Service (Mission Australia)

Phone: (02) 6452 3623 / (02) 4824 4000 Address: 52 Vale Street, Cooma 2630

Email: [email protected] Fax: (02) 4821 8172

Website: www.missionaustralia.com.au

Ages: 16+ (unless accompanied by adult)* Cost: inquire

Notes:

*Also assists men, women, and families ______

______

See also services in the ACT (page 36)

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NSW Specialist Homelessness Services - Crisis Accommodation

Western NSW

Veritas House – Bathurst (Veritas House / Bathurst Youth Housing & Support Service)

Phone: (02) 6331 1675 / 0407 188 877* Address: 106-108 Russell Street, Bathurst 2795

Email: [email protected] Fax: (02) 6334 2121

Website: www.veritashouse.org.au

Ages: 15-18 Cost: inquire

Notes: *Office: (02) 6332 3882 ______

______Veritas House Emerge Orange (Veritas House / Orange Youth Housing & Support Service / Formerly Emerge Youth & Family Services)

Phone: (02) 6361 8088 / 0417 657 232 Address: 265 Lords Place, Orange 2800

Email: inquire Fax: (02) 6361 8188

Website: www.veritashouse.org.au

Ages: 15-19 Cost: inquire

Notes:

______

______Gilgandra Shire Council Homelessness Services (Gilgandra Shire Council)

Phone: (02) 6817 8798 Address: Cnr. Hall & Wrigley St., Gilgandra 2827

Email: [email protected] Fax: (02) 6847 2528

Website: www.gilgandra.nsw.gov.au

Ages: 16+ (unless accompanied by adult)* Cost: No cost

Notes: *Also assists men, women, and families ______

______

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Youth Refuge Directory

Western NSW (continued) Brewarrina Homelessness and Housing Support Service (Mission Australia) Phone: (02) 6839 2725 / 0475 807 489 Address: 56 Church Street, Brewarrina 2839

Email: inquire Fax: none

Website: www.missionaustralia.com.au

Ages: 16+ (unless accompanied by adult) Cost: inquire

Notes:

______

______Walgett Homelessness & Housing Support Service (Mission Australia) Phone: (02) 6828 3570 / 0427 278 631 Address: 68 Fox Street, Walgett 2827

Email: inquire Fax: none

Website: www.missionaustralia.com.au

Ages: 16+ (unless accompanied by adult) Cost: inquire

Notes:

______

______Wilcannia Women and Children's Safe House (Domestic Violence NSW) Phone: (08) 8091 5739 / 0408 233 749 Address: Wilcannia 2836

Email: [email protected] Fax: inquire

Website: www.dvnsw.org.au

Ages: 16-25 (as well as women and children) Cost: inquire

Notes:

______

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NSW Specialist Homelessness Services - Crisis Accommodation

Notes: ______

______

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Youth Refuge Directory

Section Three Appendices

Australian Capital Territory Early Intervention Services

Canberra/ACT New South Wales

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Appendix A: Australian Capital Territory Canberra / ACT

Canberra Youth Residential Service (Formerly Canberra Youth Refuge)

Phone: 1800 176 468 (OneLink)* Address: Canberra, ACT

Email: inquire Fax: inquire

Website: inquire

Ages: 16-24 Cost: inquire

Notes:

*Referrals are only accepted through OneLink.

Canberra Youth Residential Service office number: (02) 6247 0330

______

Toora House (Toora Women)

Phone: 1800 176 468 (OneLink)* Address: Canberra, ACT

Email: [email protected] Fax: (02) 6249 8523

Website: www.toora.org.au

Ages: 16+** Cost: 25% of income

Notes:

*Referrals are only accepted through OneLink.

Toora House office number: (02) 6247 2399

**Females only

______

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Youth Refuge Directory

Appendix B: Early Intervention Services It is important to note that not every situation involving a request for crisis accommodation for a young person actually requires such a response. In many cases, Early Intervention Programs run through various SHS providers, as well as generalist services (such as NSW Family Referral Services and Reconnect programs) can prevent a complete relationship breakdown leading the young person to become homeless. Crisis accommodation should be seen as a last resort.

Community organisations assisting youth (e.g. youth organisations, drop-in centres) may also have an outreach worker who can provide additional support, and many of the youth refuges listed in this directory may have also an outreach or early intervention program in addition to accommodation. NSW Family Referral Service Contact a FRS below for information and/or referral forms, alternatively, complete the enquiry form on the FRS website: www.familyreferralservice.com.au

Region Area Phone Email South East & North Sydney 1800 066 757 [email protected] Western Sydney 1300 403 373 [email protected]

Sydney South West Sydney 1300 244 826 [email protected] Illawarra 1800 663 863 [email protected] New England & North West 1800 597 589 [email protected] Hunter, Central Coast & Lithgow 1300 006 480 [email protected] Mid North Coast 1800 758 589 [email protected] Far North Coast 1800 338 774 [email protected]

Regional NSW Regional Riverina / Murray 1300 307 897 [email protected] Southern NSW 1300 736 384 [email protected] Western NSW 1300 339 016 [email protected]

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NSW Reconnect Services Region Area Service Phone Central Sydney Inner City Reconnect (02) 9357 1144 South East Sydney St George Reconnect (02) 9556 1769 South East Sydney Mental Health Reconnect* (02) 9542 5699 Inner West Twenty 10 Reconnect* (02) 8594 9555 Western Sydney Penrith Reconnect (02) 4723 9277

Western Sydney Blacktown Reconnect (02) 9832 3934 Western Sydney Canterbury/Marrickville Reconnect (02) 9784 6400

Sydney Bankstown/Auburn/Parramatta/Blacktown (02) 9895 8074 Western Sydney Reconnect (02) 9895 8179 South West Sydney Macarthur Reconnect (02) 4628 3199 South West Sydney Fairfield/Liverpool Reconnect (02) 9728 0211 Resourcing Adolescents & Families Team Illawara (RAFT) (02) 4228 1946 1800 171 800 Newcastle Samaritans Reconnect (02) 4922 1538 (02) 4325 9600 Central Coast RAPT Reconnect 1800 067 967 New England Armidale Reconnect (02) 6771 3638 Mid North Coast Kempsey/Hastings Reconnect (02) 6562 3211 Mid North Coast Nambucca Bellingen Reconnect (02) 6568 1474 Northern NSW Social Futures (02) 6620 1800 Northern NSW Narrabri/Gunnedah Reconnect (02) 6792 3622 Riverina Vinnies Reconnect (03) 5881 7411 Boonjaga Munggura Eurobodalla Southern NSW Aboriginal Reconnect** (02) 4475 6273

Regional NSW Regional Southern NSW Bega Reconnect (02) 6495 5500 Western NSW Dubbo Reconnect (02) 6884 5254 Western NSW Cobar/Nyngan/Warren Reconnect (02) 6836 2511 (02) 6842 5047 Western NSW Coonabarabran/Coonamble Reconnect (02) 6822 3738 Western NSW Central West Reconnect (02) 6162 6102 Western NSW Wellington Reconnect (02) 6845 2164 Western NSW Mudgee Reconnect (02) 6372 1622 Western NSW Bourke/Brewarrina Reconnect (02) 6872 1551 Western NSW Walgett Reconnect** (02) 6828 3498 Far West Broken Hill Reconnect (08) 8087 6464

Source: www.dss.gov.au *Specialist Service **Indigenous specialist service

Please note: Reconnect normally have strictly defined services areas; contact your local service for details. ______Emergency: 000 | Link2Home: 1800 152 152 | DV Hotline: 1800 656 463 Child Protection Helpline: 132 111 (for general public) or 133 627 (for mandatory reporters) Page 39

Youth Refuge Directory

Notes: ______

______

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Index

Emerge Orange ...... 33 2 Emerge Youth & Family Services ...... 33 2Triple4...... 28 G

A Gilgandra Shire Council ...... 33 Alan’s Place ...... 17 Gilgandra Shire Council Homelessness Services ...... 33 Allambi House ...... 22 Great Lakes & Manning Youth Homelessness Support Allambi Youth Services ...... 22 Service...... 28 Allum House ...... 20 Great Lakes Community Resources ...... 28 Armidale Youth Homelessness Support Service ...... 23 Armidale Youth Refuge ...... 23 H

HAYS ...... 18 B Hebersham Aboriginal Youth Service ...... 18 Bathurst Youth Housing & Support Service ...... 33 Bayami Ganya Youth Refuge ...... 28 I Blue Mountains Youth Accommodation Service & Support ...... 25 Inner West Youth Homelessness Service ...... 16 Bowral Youth Refuge ...... 24 Brewarrina Homeless and Housing Support Service ... 34 J Broughton House ...... 30 Byron Bay Youth House ...... 29 Jetty Bunker Youth Refuge ...... 28 Jewish House ...... 13 Jewish House Crisis Centre ...... 13 C Cabramatta Community Centre ...... 17, 18 L Campbell Page ...... 31 Canberra Youth Refuge ...... 37 Lake Macquarie Youth Refuge ...... 22 Canberra Youth Residential Service...... 37 Linking Communities Network ...... 30 Canterbury-Bankstown Youth Service ...... 20 Liverpool Youth Connections ...... 18 Care South ...... 24 Liverpool Youth Refuge ...... 17 Care South Crisis Bed & Youth Hostel ...... 24 Caretakers Cottage ...... 13 M Caretakers Cottage Crisis Youth Refuge ...... 13 Maitland Youth Crisis Centre ...... 22 Central Coast Emergency Accommodation Services ... 27 Marist Youth Care ...... 18 Clarendene House ...... 22 Maya Young Women’s Refuge ...... 27 Coast Shelter ...... 26, 27 Medley Community ...... 17, 18 Connecting Home Youth Byron / Ballina ...... 29 Mission Australia ...... 20, 30, 32, 34 Cooma & Region Homelessness Support Service ...... 32 Moruya Youth Refuge ...... 31 CORE Community Services ...... 17, 18 Crisis Youth Refuge Goulburn ...... 31 Crisis Youth Refuge Illawarra ...... 24 N

Nepean Youth Accommodation Service ...... 19 D Nick Kearns House ...... 20 Detour House ...... 16 Domestic Violence NSW ...... 34 O Don Bosco House ...... 16 Oasis Youth Support Network ...... 12 Open Door Youth Refuge ...... 28 E Orange Youth Housing & Support Service ...... 33 Eastern Murrumbidgee Youth Services ...... 30 ______Emergency: 000 | Link2Home: 1800 152 152 | DV Hotline: 1800 656 463 Child Protection Helpline: 132 111 (for general public) or 133 627 (for mandatory reporters) Page 41

Youth Refuge Directory

P Tamworth Youth Care ...... 23 Tamworth Youth Refuge ...... 23 Parra House ...... 17 The Bridge Youth Service ...... 14 Parramatta Mission ...... 17 The Family Centre...... 29 Penny’s Youth Refuge ...... 14 The Girl’s Refuge ...... 16 Penrith Youth Refuge ...... 19 The Hub ...... 30 Platform Katoomba House ...... 25 The Siding ...... 18 Platform Penrith House ...... 19 The Turning Point ...... 19 Platform Turning Point ...... 19 Toora House ...... 37 Platform Youth Services ...... 19, 25 Toora Women ...... 37 Project Youth ...... 14 U Q UpFront Refuge Fairfield ...... 18 Queanbeyan Youth Refuge ...... 31 UpFront Refuge Mount Pritchard ...... 17

R V

Rebound Youth Refuge Fairfield ...... 18 Veritas House ...... 33 Rebound Youth Refuge Mount Pritchard ...... 17 Veritas House Bathurst ...... 33 Richmond House ...... 19 Vinnies ...... 24, 32 Rumbalara Youth Refuge ...... 26 W S Wagga Youth Connections ...... 30 Salvation Army ...... 12 Warooga Youth Refuge ...... 31 Salvos Oasis ...... 12 Wesley Mission ...... 28 Samaritans Youth Accommodation Service (Maitland) Wesley Youth Accommodation ...... 28 ...... 22 Wilcannia Women and Children's Safe House ...... 34 Samaritans Youth Accommodation Service (Newcastle) Wiyanga House ...... 17 ...... 22 Wollongong Youth Refuge ...... 24 Shoalhaven Youth Homelessness Support Service...... 24 Women’s Shelter Armidale ...... 23 Southern Riverina Youth Refuge ...... 30 Woy Woy Youth Cottage ...... 26 Southern Riverina Youth Support Services ...... 30 Wyong Youth Refuge...... 26 Southern Sydney Youth Refuge ...... 14 Southern Youth and Family Services ...... 24, 31 Y St Vincent de Paul Society...... 24, 32 Stepping Stones Refuge ...... 26 YES Supported Accommodation Service ...... 30 Young People’s Refuge ...... 16 T Youth Angle ...... 27 Youth Off The Streets ...... 16 Taldumande Youth Services ...... 15 YP Space MNC ...... 28 Tamworth Family Support Service ...... 23

______Emergency: 000 | Link2Home: 1800 152 152 | DV Hotline: 1800 656 463 Child Protection Helpline: 132 111 (for general public) or 133 627 (for mandatory reporters) Page 42

NSW Specialist Homelessness Services - Crisis Accommodation

Notes: ______

______

______Emergency: 000 | Link2Home: 1800 152 152 | DV Hotline: 1800 656 463 Child Protection Helpline: 132 111 (for general public) or 133 627 (for mandatory reporters) Page 43

Caretakers Cottage Inc. 96 Bondi Road Bondi Junction NSW 2022