2017 SYDNEY HOMELESS CONNECT Tuesday 27Th June
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2 3 2017 SYDNEY HOMELESS CONNECT Tuesday 27th June Sydney Homeless Connect is a day that brings together people who are homeless and at risk of homelessness in Sydney with the services and support that they need whilst providing them with a positive experience they will remember. OUR FOCUS IS ACTION & OUTCOMES sydneyhomelessconnect.com ON THE DAY. www.sydneyhomelessconnect.com 4 5 IN THIS GUIDE: CRISIS CARE 6 SUPPORT 18 EMPLOYMENT 32 FINANCIAL ASSISTANCE 36 HEALTH 42 HOUSING 56 LEGAL SERVICES 66 SENIORS 80 LGBTIQ SUPPORT 82 WOMEN 90 YOUTH 103 SYDNEY HOMELESS CONNECT WELLBEING 123 VOLUNTEER LEGENDS PETS 132 Thank you to all of our generous volunteers at Sydney Homless Connect - you are legends. The information in this booklet is not intended to be a definitive guide to homeless services, but we hope you find it helpful. 6 7 Police / Ambulance / Fire LIFELINE - 13 1 1 14 Emergency - CALL We provide 24/7 crisis support and suicide prevention services. 000 Lifeline provides all Australians experiencing a personal crisis with access to online, phone and face-to-face crisis support and suicide Link2Home : 1800 152 152 prevention services. Find out how these services can help you, a friend or loved one. Police : 131 444 www.lifeline.org.au Lifeline : 13 11 14 Kids & Youth Helpline : 1800 55 1800 BEYOND BLUE CRISIS AND SUICIDE SUPPORT - 1300 22 4636 Domestic Violence Line : 1800 RESPECT / 1800 737 732 We all have good and bad days. If something is on your mind, or things just seem too much, sharing the load with someone could really Missionbeat : 1800 306 461 help. No matter who you are, or how you’re feeling, you can talk it through with us. Beyond Blue : 1300 22 4636 Call 1300 22 4636 24 hours, 7 days a week Wesley Mission : 9263 5464 Or chat online: www.beyondblue.org.au NSW Mental Health Line: 1800 011 511. CRISISCRISIS CARE CARE 8 9 MISSIONBEAT OUTREACH JEWISH HOUSE - 1300 544 357 1800 306 461 Jewish House provides 24/7 Crisis Support to all who seek our services. Mission Australia’s Missionbeat is an outreach and transport service for homeless people in Crisis can take many forms, which means we the Sydney area. We provide transport to safe help a range of people, from those who require accommodation, advice, information and urgent and in-person assistance to those who referrals. We receive calls from the NSW Police, hold down regular jobs and are faced with Ambulance and members of the public. unexpected challenges, through to business leaders who are dealing with personal or We also have our Medibeat service, which is employee-related issues. Recognising that for a partnership with St Vincent’s Hospital and most people support involves a combination employs a homeless outreach nurse to work of approaches, we take a multi-disciplinary alongside the Missionbeat service and our clients approach by drawing on a wide range of services. and meets clients at their point of need without them having to go through the hospital network. 24/7 crisis support 1300 544 357 1/1 Brompton St Marrickville, NSW 2204 Phone: 02 9386 0770 [email protected] [email protected] www.jewishhouse.org.au www.missionaustralia.com.au 7 Flood St. Bondi NSW 2026 CRISIS CARE 10 11 ANGLICARE EMERGENCY RELIEF WESLEY MISSION ANGLICARE Sustainable Living consists of: We offer prevention & early intervention • Emergency relief is the provision of practical support, emergency accommodation, assistance to those people who find themselves medium term transitional housing and case in financial crisis. management support depending on the individual’s needs. • Financial Counselling: Helps people to organise their financial information, design a We also offer Counselling services, Youth Personal Money Plan with the aim for people to services, Employment and training, Aged care change and improve their financial situations. services, Camps and conferences, Child and family services, Disability services, Mental A Personal Helper and Mentor who will health services, Training and education support them on their recovery journey. services & referrals to financial counselling. Personal Helpers and Mentors will work with the Participant to develop goals and strategies Wesley Church to achieve these goals. PH: (02) 9263 5464 PH: (02) 8362 3700 9am - 5pm 220 Pitt St, Sydney NSW 2000 60 Wairoa Ave, Bondi Beach, NSW 2026 Mail: PO Box A5555, www.anglicare.org.au Sydney South NSW 1235 [email protected] www.wesleymission.org.au CRISISCRISIS CARE CARE 12 13 STREET LEVEL MISSION LINK 2 HOME - 1800 152 152 We seek to care for the physical, Formerly Homeless Persons Information emotional & spiritual needs of Centre (HPIC) those who are a part of our community. Services: Welfare assistance (food, clothing, bills, The new 24/7 State-wide telephone line for people furniture, no-interest loans), housing assistance, who are homeless or at risk of homelessness to hot lunch, shower, laundry facilities, locker seek accommodation and support. storage, legal help, a safe place to spend the day, free internet and someone to talk to. We provide professional assessments and referrals for clients seeking accommodation PH: (02) 9360 1321 and support services within NSW. Open Mon-Fri 9:30am-3:30pm. Homelessness NSW Derby Lane (off Albion St). Tel: 02 9331 2004 Rear of 339 Crown St. Surry Hills http://www.salvos.org.au/sydneystreetlevel [email protected] 99 Forbes Street, Wolloomooloo, NSW, 2011 CRISIS CARE 14 15 NEWTOWN NEIGHBOURHOOD CENTRE THE HAYMARKET CENTRE Newtown Neighbourhood Centre provides The Haymarket Centre provides crisis support information, referral and advice with over for men and women and transgender people 60 information sheets available covering experiencing homelessness who have a range accommodation, health, welfare, government, of complex issues including; intoxication, community and drug and alcohol services. addictions, mental illness and or challenging The Newtown Neighbourhood Centre is a great behaviours. source of information for people with any number of issues. Comprehensive assessment on admission and supported with intensive case management Our Boarding House Project offers support and and referrals to appropriate services. Our assistance to residents of unlicensed boarding aim is to provide people with a stable base houses. If you need urgent or personal support from which they can secure long term and you are not sure where to start, come and see accommodation. our staff at the Front Counter or call us on: PH: 9698 0555 PH: 9564 7333 1 Bedford Street Newtown, NSW 2042 www.haymarket.org.au www.newtowncentre.org [email protected] The Haymarket Foundation 137-139 Regent Street Chippendale, NSW 2008 CRISIS CARE 16 17 C3CARES / C3 CHURCH TELEPHONE INTERPRETER SERVICE 131 450 (FREE CALL) C3CARES helps people in need, crisis or isolation in our inner-city Sydney community and we welcome people from all backgrounds and circumstances. We believe in community and ATIS VOICE PHONE INTERPRETING bring a message of hope and practical support. 1800 131 450 (24 hours, every day of the year) WEEKLY COMMUNITY LUNCH: EVERY THURSDAY 11:30am – 12:30pm Services include: Free lunch, fresh fruit, The Translating and Interpreting Service emergency food hampers (by appointment only), (TIS National) is an interpreting service for occasional free haircuts, community support and people who do not speak English and for agencies message of hope (toiletries, blankets and clothing and businesses that need to communicate with can also be requested, subject to availability). We their non-English speaking clients. provide information about other community services and seek to help to all those who visit us. Our services enable non-English speakers to independently access services and information in We also invite you to our Sunday Australia. church services, 10am & 5pm. Telephone interpreter services are provided free Cnr Palmer & Stanley Sts Darlinghurst of charge to you. (opp Haymarket Foundation Clinic) PH: 9326 0119 [email protected] www.c3churchcity.com.au CRISIS CARE 18 19 THE WAYSIDE CHAPEL 9581 9100 SALVATION ARMY - MEN’S, Support for individuals and families. WOMEN’S AND YOUTH SERVICES Samaritan Services is The Salvation Army’s Shower facilities, low-cost meals & clothing; network of inner city homeless services. referral for health & welfare issues, crisis and/ or long-term housing; information & advocacy; Located across four sites we provide social support; meeting spaces for self-help accommodation services, casework and and community groups; and drop-in activities support for homeless men, homeless women, including sport, gym, photography and movies. women and children escaping domestic Weekly legal and health clinics. Low-cost meals . violence and for women who are victims of human trafficking. Our Drop-In Centre on the corner of Philip and Cope Streets Wayside Café: Mon-Fri 9 -7.30 , Sat & Sun 9-4 in Waterloo provides life skills courses, Community Services Centre: open 7 days per week counselling, and also operates a budget cafe. The main admin for Samaritan Services : The Wayside Chapel Foster House , 5-19 Mary Street, Surry Hills. 29 Hughes Street, Potts Point NSW 2011 Phone: (02) 9212 1065 [email protected] www.thewaysidechapel.com Women’s services: PH: 9211 5794 Doorways welfare assistance for emergency relief (food, bills etc) PH: 1300 371 288. SUPPORT 20 21 SYDNEY NIGHT PATROL ALCOHOLICS ANONYMOUS ST VINCENT DE PAUL 1 300 22 22 22 A mobile service that provides food, hot drinks Alcoholics Anonymous is a fellowship of men and toiletries seven nights a week, as emergency and women who share their experience, strength relief. Referrals to other services, personal items, and hope with each other that they may solve swags, blankets and clothing vouchers also their common problem and help others to available. Toiletries are available on the 8th & recover from alcoholism. 22nd each month. www.aa.org.au Eddie Ward Park, Devonshire Street, Surrey Hills email: [email protected] 7.30pm-8.15pm & 9.45pm-10.30pm; every night AA Central Service Office Martin Place, Phillip Street, Sydney The Crypt 8.30pm-9.30pm; every night Holy Cross Church 17 Adelaide Street Central Station, Belmore Park, Haymarket.