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The Handy Guide for Homeless Women in Regional Queensland

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The Handy Guide for Homeless Women in Regional Queensland THE HANDY GUIDE FOR HOMELESS WOMEN IN REGIONAL QUEENSLAND 2019-2021 v9.0 ABOUT THIS PUBLICATION © 2019 The Lady Musgrave Trust, Brisbane. The Handy Guide for Homeless Women in Title: Regional Queensland (2nd edition) provides The Handy Guide for Homeless Women in vital support for women who are without Regional Queensland (2019-2021 Edition) shelter or at risk of becoming homeless. Details First published: include: 2017. Brisbane, Australia • Emergency Phone Numbers Author/Contributors: • Accommodation such as drop-in support The Lady Musgrave Trust, Centacare, centres, accommodation units and housing Griffith University and the Queensland services Department of Housing and Public Works, • Food and welfare; such as food vans, The Working Group (represented by various kitchens and Centrelink Agencies), Yet Another Creative • Health services such as hospitals, street Edited by: doctors and community health centres Karen Lyon Reid, CEO, • Legal assistance for tenancy/housing The Lady Musgrave Trust problems, and victims of crime Graphic Design by: • Community and specialist services for Rowland. domestic violence support, family and Communication, Digital and Creative Agency immigration support 07 3229 4499 • Facilities such as public libraries, lockers, free rowland.com.au transport and toilets Content-Editing & Layout by: • Employment Stephen Scott This publication originated as a partnership Yet Another Creative between The Lady Musgrave Trust, Centacare, 0410 697 314 the Department of Housing and Public Works, yetanother.co Griffith University and the Forum Working Printed by: Group. Q Print Group 07 3262 3100 qprintgroup.com.au No. of Pages: 112 CONTACT THE LADY MUSGRAVE TRUST TO: • obtain additional copies of this publication • add or correct contacts for future editions 07 3077 6760 [email protected] ladymusgravetrust.org.au Digital Edition: 2.1 Has the Guide been Handy for you? Whether you've used the Guide to help you in tough times, or if you use the Guide in your work to help others, we'd love to know what we're doing right ... or wrong! Spot a mistake? Has a service changed? Is there something new we need to add? Let us know! 07 3077 6760 [email protected] Online Contact Form Providers can update their information via our online form ladymusgravetrust.org.au/the-handy-guide/ 2 v 2.1 EMERGENCY PHONE NUMBERS Police, Fire, Ambulance ...............................................................................................000 13Health - 24-hour general health advice .....................................13 43 25 84 Poisons Helpline ........................................................................................................13 11 26 Lifeline - crisis support, suicide prevention ............................................. 13 11 14 Kids Helpline.................................................................................................. 1800 551 800 Beyondblue ....................................................................................................1300 224 636 DVConnect - domestic violence hotline .......................................1800 811 811 Sexual assault, domestic & family violence support ......... 1800 737 732 Gambling helpline .................................................................................. 1800 858 858 Alcohol & Drug Information Service .............................................1800 177 833 HOMELESS HOTLINE 1800 47 47 53 When you call, we will provide information about where you can find support, accommodation, meals or showers 24 HOURS A DAY, SEVEN DAYS A WEEK CONFIDENTIAL FREE call from standard phones or public phones* *Calls from mobiles are charged at applicable mobile provider rates v 2.1 v 2.1 3 CONTENTS Acknowledgments / The Handy Guide Supporters ............................................................................ 6 Queensland-Wide Services ....................................................................................... 8 Government Emergency Assistance ...........................................................................................................8 Centrelink / Medicare Offices ........................................................................................................................... 8 QHIP - Queensland Homelessness Information Platform ....................................................... 8 Women's Infolink ....................................................................................................................................................... 8 Queensland government guide to resources ........................................................................................8 General Assistance: Food, Clothing etc .....................................................................................................9 Emergency Relief .......................................................................................................................................................9 Ask Izzy ..............................................................................................................................................................................9 Support Centres ......................................................................................................................................................9 Vans and Kitchens .................................................................................................................................................9 Accommodation ................................................................................................................................................... 10 Emergency & Short Term Housing .............................................................................................................10 State Government Emergency Accommodation Links ............................................................10 Safe Haven Community ......................................................................................................................................10 RentConnect - Department of Housing and Public Works ....................................................11 Non-Profit Housing Companies ...................................................................................................................11 QSTARS (Queensland Statewide Tenant Advice and Referral Service) .........................11 Health ...........................................................................................................................................................................12 13 HEALTH (13 43 25 84) ...................................................................................................................................... 12 Emergency Choices ............................................................................................................................................... 12 Public Hospitals ........................................................................................................................................................ 12 Victims of Crime ....................................................................................................................................................... 12 Sexual Assault, Domestic & Family Violence, Elder Abuse ......................................................... 13 Addiction Services: Drugs, Alcohol & Gambling ................................................................................14 Children, Family and Relationships ............................................................................................................ 15 Child Care ..................................................................................................................................................................... 15 Dental Services ......................................................................................................................................................... 16 Mental Health ............................................................................................................................................................ 16 Specialist Health ...................................................................................................................................................... 16 Legal Assistance .....................................................................................................................................................17 Indigenous Legal Services ................................................................................................................................18 Centrelink Problems .............................................................................................................................................18 Tenancy and Housing Problems ...................................................................................................................18 Financial Services ................................................................................................................................................. 19 Debts and Fines ....................................................................................................................................................... 19 Budgeting Problems ............................................................................................................................................ 19 Getting your ID .........................................................................................................................................................
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