Guide Book Sydney 2016 Sydneyhomelessconnect.Com Askizzy.Org.Au 4 5
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2 3 sydney homeless connect's A to z directory HOMELESS SERVICES of homeless help information guide book sydney 2016 sydneyhomelessconnect.com askizzy.org.au 4 5 2016 SYDNEY HOMELESS CONNECT Thursday 7th July Sydney Homeless Connect is a day that brings together people who are homeless and at risk of homelessness in Sydney with the services and support that they need whilst providing them with a positive experience they will remember. Sydney Homeless Connect’s core team. Our core team is a small group of passionate OUR FOCUS IS and dedicated volunteers who donate their time, energy, love and resources to making a ACTION & OUTCOMES positive impact on homelessness in Australia. ON THE DAY. As a not-for-profit charity, Sydney Homeless Connect is powered 100% by volunteers, donations and kindness. www.sydneyhomelessconnect.com 6 7 IN THIS GUIDE: CRISIS CARE 6 SUPPORT 18 EMPLOYMENT 31 FINANCIAL ASSISTANCE 35 HEALTH 40 HOUSING 50 LEGAL SERVICES 60 LGBTIQ SUPPORT 70 WOMEN 78 YOUTH 87 WELLBEING 103 PETS 114 INFO 116 CHRISTMAS IN JULY Sydney Homeless Connect 2016 The information in this booklet is not welcomes you to a warm and healthy Christmas intended to be a definitive guide to homeless lunch and all the free hugs you need. services, but we hope you find it helpful. 8 9 Police / Ambulance / Fire LIFELINE - 13 1 1 14 Emergency - CALL We provide 24/7 crisis support and suicide 000 prevention services. Lifeline provides all Australians experiencing a personal crisis with access to online, phone and face-to-face crisis support and suicide prevention services. Find out how these Link2Home : 1800 152 152 services can help you, a friend or loved one. Police : 131 444 www.lifeline.org.au Lifeline : 13 11 14 BEYOND BLUE CRISIS AND SUICIDE Kids & Youth Helpline : 1800 55 1800 SUPPORT - 1300 22 4636 We all have good and bad days. If something Domestic Violence Line : is on your mind, or things just seem too much, 1800 RESPECT / 1800 737 732 sharing the load with someone could really help. No matter who you are, or how you’re feeling, you can talk it through with us. Missionbeat : 1800 306 461 Call 1300 22 4636 Beyond Blue : 1300 22 4636 24 hours, 7 days a week Or chat online: Wesley Mission : 9263 5464 www.beyondblue.org.au CRISISCRISIS CARE CARE 10 11 MISSIONBEAT OUTREACH JEWISH HOUSE - 1300 544 357 1800 306 461 Jewish House provides 24/7 Crisis Support to all who seek our services. Mission Australia’s Missionbeat is an outreach and transport service for homeless people in Crisis can take many forms, which means we the Sydney area. We provide transport to safe help a range of people, from those who require accommodation, advice, information and urgent and in-person assistance to those who referrals. We receive calls from the NSW Police, hold down regular jobs and are faced with Ambulance and members of the public. unexpected challenges, through to business leaders who are dealing with personal or We also have our Medibeat service, which is employee-related issues. Recognising that for a partnership with St Vincent’s Hospital and most people support involves a combination employs a homeless outreach nurse to work of approaches, we take a multi-disciplinary alongside the Missionbeat service and our clients approach by drawing on a wide range of services. and meets clients at their point of need without them having to go through the hospital network. 24/7 crisis support 1300 544 357 1/1 Brompton St Marrickville, NSW 2204 Phone: 02 9386 0770 [email protected] [email protected] www.jewishhouse.org.au www.missionaustralia.com.au 7 Flood St. Bondi NSW 2026 CRISIS CARE 12 13 ANGLICARE EMERGENCY RELIEF WESLEY MISSION ANGLICARE Sustainable Living consists of: We offer prevention & early intervention • Emergency relief is the provision of practical support, emergency accommodation, assistance to those people who find themselves medium term transitional housing and case in financial crisis. management support depending on the individual’s needs. • Financial Counselling: Helps people to organise their financial information, design a We also offer Counselling services, Youth Personal Money Plan with the aim for people to services, Employment and training, Aged care change and improve their financial situations. services, Camps and conferences, Child and family services, Disability services, Mental A Personal Helper and Mentor who will health services, Training and education support them on their recovery journey. services & referrals to financial counselling. Personal Helpers and Mentors will work with the Participant to develop goals and strategies Wesley Church to achieve these goals. PH: (02) 9263 5464 PH: (02) 8362 3700 9am - 5pm 220 Pitt St, Sydney NSW 2000 60 Wairoa Ave, Bondi Beach, NSW 2026 Mail: PO Box A5555, www.anglicare.org.au Sydney South NSW 1235 [email protected] www.wesleymission.org.au CRISISCRISIS CARE CARE 14 15 STREET LEVEL MISSION LINK 2 HOME - 1800 152 152 We seek to care for the physical, Formerly Homeless Persons Information emotional & spiritual needs of Centre (HPIC) those who are a part of our community. Services include: The new 24/7 State-wide telephone line Welfare assistance (food, clothing, bills, for people who are homeless or at risk of furniture, no-interest loans), housing assistance, homelessness to seek accommodation and hot lunch, shower, laundry facilities, locker support. storage, legal help, a safe place to spend the day, free internet and someone to talk to. We provide professional assessments and referrals for clients seeking accommodation PH: (02) 9360 1710 and support services within NSW. Open Mon-Fri 9:30am-3:30pm. Homelessness NSW Derby Lane (off Albion St). Tel: 02 9331 2004 Rear of 339 Crown St. Surry Hills salvos.org.au/sydneystreetlevel [email protected] We also invite you to our weekly Church service 99 Forbes Street, with meal beforehand from 5:30pm on Fridays and Wolloomooloo, Wednesday night prayer times from 6:30pm, as well NSW, 2011 as smaller support groups (women’s group, sewing group, basketball group, etc) on different weekdays. CRISIS CARE 16 17 NEWTOWN NEIGHBOURHOOD CENTRE THE HAYMARKET CENTRE Newtown Neighbourhood Centre provides The Haymarket Centre provides crisis information, referral and advice with over accommodation and case management 60 information sheets available covering support to homeless and disadvantages accommodation, health, welfare, government, people who have complex needs, mental community and drug and alcohol services. health and substance misuse issues. The Newtown Neighbourhood Centre is a great We accommodate 25 men, women and source of information for people with transgender clients and operate on a any number of issues. harm minimisation basis by assessing and supporting individuals with various levels Our Boarding House Project offers support and of intoxication onsite. assistance to residents of unlicensed boarding houses. PH: 9698 0555 If you need urgent or personal support and you www.haymarket.org.au are not sure where to start, come and see our staff [email protected] at the Front Counter or call us on: The Haymarket Foundation PH: 9564 7333 137-139 Regent Street Chippendale, NSW 2008 1 Bedford Street Newtown, NSW 2042 www.newtowncentre.org CRISIS CARE 18 19 C3CARES / C3 CHURCH TELEPHONE INTERPRETER SERVICE 131 450 (FREE CALL) C3CARES helps people in need, crisis or isolation in our inner-city Sydney community and we welcome people from all backgrounds and circumstances. We believe in community and ATIS VOICE PHONE INTERPRETING bring a message of hope and practical support. 1800 131 450 (24 hours, every day of the year) WEEKLY COMMUNITY LUNCH: EVERY THURSDAY 11:30am – 12:30pm Services include: Free lunch, fresh fruit, The Translating and Interpreting Service emergency food hampers (by appointment only), (TIS National) is an interpreting service for occasional free haircuts, community support and people who do not speak English and for agencies message of hope (toiletries, blankets and clothing and businesses that need to communicate with can also be requested, subject to availability). We their non-English speaking clients. provide information about other community services and seek to help to all those who visit us. Our services enable non-English speakers to independently access services and information in We also invite you to our Sunday Australia. church services, 10am & 5pm. Telephone interpreter services are provided free Cnr Palmer & Stanley Sts Darlinghurst of charge to you. (opp Haymarket Foundation Clinic) PH: 9326 0119 [email protected] www.c3churchcity.com.au CRISIS CARE 20 21 THE WAYSIDE CHAPEL SALVATION ARMY - MEN’S, Under the banner of Love over Hate, Wayside’s WOMEN’S AND YOUTH SERVICES programs and services are designed to ensure that Samaritan Services is The Salvation Army’s the most marginalised members of our community network of inner city homeless services. have access to essential health, welfare, social and recreational services, as well as offering a Located across four sites we provide place where people are welcome just to ‘be’. accommodation services, casework and support for homeless men, homeless women, Wayside Café: Mon-Fri 9 -7.30 , Sat 9-4, Sun 11-5pm women and children escaping domestic Community Services Centre: open 7 days per week violence and for women who are victims of human trafficking. Our Drop-In Centre on the corner of Philip and Cope Streets PH: 9581 9100 in Waterloo provides life skills courses, The Wayside Chapel counselling, and also operates a budget cafe. 29 Hughes Street, Potts Point NSW 2011 [email protected] The main admin for Samaritan Services : www.thewaysidechapel.com Foster House , 5-19 Mary Street, Surry Hills. Phone: (02) 9212 1065 Women’s services: PH: 9211 5794 Doorways welfare assistance for emergency relief (food, bills etc) PH: 1300 371 288. SUPPORT 22 23 SYDNEY NIGHT PATROL ALCOHOLICS ANONYMOUS - ST VINCENT DE PAUL 1 300 22 22 22 Night Patrol is the Special Work of the St Vincent Alcoholics Anonymous is a fellowship of men de Paul Society Sydney Archdiocese that operates and women who share their experience, strength every night of the year (except New Year’s Eve).