General ousehold mergency ife-Saving lan Complete this plan and keep it safe in case you need to use it

Regional Community Resilience Group In the event of a major In the event of fire or danger emergency, it may be some If there is a fire or danger in your time before the emergency building, quickly and calmly leave services can help you. So the building by the nearest safe it’s important that you and route and move to a safe place your family or house mates away from the building. have made preparations Do not try to return to the building to take care of yourselves until the emergency services tell in emergency situations. you it is safe to do so. You should make a plan in advance. If it is safe to stay in the building General things to remember in an emergency • Go in - go indoors and close all windows and doors • Stay calm, reassure others and think before acting. • Stay in - stay indoors • Call 999 or 112 if people are • Tune in - to local radio, TV injured or if there is a threat to or the internet, where public information and advice from life. the emergency services will be • Do not put yourself or others in broadcast. danger. • Follow the advice of the emergency services.

2 Turning off supply Important emergency contact Find out how to turn off the numbers following utilities. Agree which Save the emergency phone household members can do this numbers on your mobile phone so if necessary. that you can get them quickly.

Electricity: Emergency Services: 999 or 112 Water: Housing Executive: 03448 920 901 Northern Ireland Electricity: Gas: 03457 643643 NI Gas Emergency Service: 0800 002 001 Remember your neighbours Northern Ireland Water You should check on your Waterline: neighbours - they may need 03457 440088 YOUR help. Make sure you have Flooding Incident Line: their details so that you can 0300 2000 100 contact them in an emergency. Sometimes during an emergency, Neighbours to the left, Name: a dedicated helpline will be set up. When this is set up, the number will be published in the media and Home Number: online when possible. Local Radio Stations Mobile Number: BBC Radio Ulster ...... 94.5FM Downtown Radio ...... 1026AM Neighbours to the right, Name: Cool FM ...... 97.4FM Q96.7 ...... 96.7FM Q97.2 ...... 97.2FM Home Number: Q100.5 ...... 100.5FM Q101.2 ...... 101.2FM Q102.9 ...... 102.9FM Mobile Number: Q106.7 ...... 106.7FM Q107 ...... 107FM U105 ...... 105.8FM

3 Complete the following important information you might need in an emergency: Name Name or location Contact number

Next of Kin Doctor Social worker or care manager Council

Work School Vet If we have to leave our home or become separated we will go to:

Option 1 (walking distance) Option 2 If we get separated from each other and cannot return home, we will meet at: Option 1

If we are unable to get in contact with each other, we will leave a message with: Option 1

Option 2

Who will pick up the children from school in an emergency?

Option 1 Option 2

Company Contact Number Policy Number

Home Insurance Contents Insurance

Car Insurance

4 Hints and tips • Make sure you have a phone • You can sign up to receive that doesn’t need mains email alerts about severe electricity to work. Cordless weather on the Met Office phones will not work if the website www.metoffice.gov.uk. electricity supply is affected. • Make sure you have adequate • If you have a Message in a buildings and contents Bottle for your personal and insurance and that you are medical details, make sure it is covered for any risks that are in kept in your fridge and updated your area e.g. flood damage. regularly. • You can get a free home fire • If someone in your family relies safety check from NIFRS by on water or electricity for health calling 028 9260 0477. reasons, you should sign up to the NI Water customer care register or NI Electricity critical care register. They are free to join and you can join both. 5 Household Emergency In case you are advised to Life-saving Pack evacuate your home, you may want to add the following to your In case of a major emergency emergency pack: it is very useful to have an emergency pack containing: • prescribed medication. • battery radio with spare • toiletries, sanitary supplies. batteries or a wind up radio. • mobile phone and charger. • battery torch with spare • cash or credit cards. batteries or a wind up torch. • playing cards, games or some • candles and matches form of entertainment. (remember to use candles and matches safely). • any special equipment for infants or people with special • first aid kit. needs. • list of useful phone numbers • home and car keys. such as your GP and family members. • spare clothes and blankets. • list of the medications you are Don’t forget about your pets currently taking and the dosage and their equipment, such as a (keep this up to date). carrier, collar, lead and pet food. If possible, take your pets with • copies of important documents you as the emergency may last like birth certificates, insurance a long time. policies and this plan. You can also get lots of • bottled water and ready-to-eat information on what to do in food (tinned food), with a can emergencies on the NI Direct opener if required. website: www.nidirect.gov.uk • waterproof clothes, boots and gloves.

6 Household Emergency Life-saving Pack:

Wind up radio Wind up torch Candles and First aid kit or radio and or torch and matches (use spare batteries spare batteries these safely)

Waterproof Bottled water, List of useful phone Copies of important clothes, boots ready -to-eat numbers such as documents like and gloves food (tinned) and your GP or family a can opener members insurance and this plan

In case you leave your home you may want to add the following:

List of medications you are currently Remember any special equipment for infants, people with taking and the special needs or your pets. If it is safe to do so, take your dosage (keep this pets with you. up to date)

This leaflet will be made available on request in accessible formats such as Braille, audio formats and large print. It will also be provided in minority languages to meet the needs of those who are not fluent in English.

7 ISBN: 978-1-84807-594-8

DMS 15.16.191