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DRAFT ORBS ACTION PLAN

Schedule of Responses to , Regent Street and draft Action Plan version dated 12 th June 2006 Pre-Public Consultation Exercise

Ref. Page Source Issue Officer/Steering Group Change to AP No. Response General 1. Manny Lewis Welcomes being invited to respond to an early advance Noted. Comments and No Change Chief Executive draft of AP. Supports the partnership approach and support welcomed. supports the shared vision that the AP provides for this Development area of London. LDA appreciates the management Agency (LDA) challenges that this “global destination” presents but also the opportunities as outlined in the document to ensure that this area retains and enhances its role within the London economy. 2. Manny Lewis As context to the emerging actions, suggest that a section Noted. To be considered. Paragraph included on p6 Chief Executive is included on any initial consultation with LDA businesses/residents/agencies. 3. Manny Lewis Possible inclusion (before the actions),of a section on Noted. To be considered and Paragraph or section to Chief Executive “linkages” in terms of how the opportunities listed i.e. 2012 relevant section to be worded be drafted and included at LDA Olympics, Civic Renewal Agenda and BIDs could help and included. Strengthen a later stage address the challenges. Suggests that at this stage as a reference to Olympics and reference to further discussions. opportunities. FHH to liaise with Mike Begley. 4. Manny Lewis In the action section, suggest linking the five themes to Noted. To be considered. Amended list of actions Chief Executive the subsequent list of actions to assist the direction of the are grouped around LDA document. themes 5. David Redfearn Welcomes the opportunity of working in partnership to Support welcomed. No Change Traffic deliver the Action Plan. Management Unit Metropolitan Police Service 6. Udoka Maduke Document in general has identified some laudable actions Support welcomed. No Change Freight Unit for freight, this is welcomed. Forum co- ordinator, TfL 7. Sam Monck - Welcome and supportive of general aims of the Action Support welcomed and noted. Reference to working with Manager Street Plan in regenerating the retail heart of the West End LBC included – page 6

Page 1 of 18 DRAFT ORBS ACTION PLAN Policy through delivering an improved local environment and Laurie Baker reduced traffic impacts. All points will be considered Manager – Particular interest both in part of the residential areas to and where appropriate and if Transport Planning the north of the eastern end of Oxford Street, the St Giles necessary, reflected in the London Borough Circus and station, as well as the AP. of Camden – areas to the immediate east. Culture and Share a common aim of improving the public realm in the Environment West End and Central London, reducing impacts of traffic, May need to consider Directorate improving people movement through efficient public mentioning the surrounding transport, whilst protecting residential neighbourhoods. areas in more detail, could be Seek advice on how WCC intend to engage with local done as a visual in document. residents. Some residents will be in the LBC and would therefore like to be involved in the process. Noted. 8. Graham King Could include ‘Everyone’s Streets’ in Freedom to Move Five themes should remain Bullet under Everyone’s WCC as they have been drafted. Street theme broken Need to strengthen each one down to reflect physical to convey the key messages access and residents more clearly to a wide audience. 9. Annie Walker – Way finding paramount Most of these are already Ref to rutting of bus lanes Regent Street Pavements need serious attention included in the Action Plan for Included on p 12 Association Rutting in bus lanes really bad all the streets Rutting in bus Street furniture being painted at the moment lanes not specifically in there Repairs necessary on some of the furniture Removal of redundant utility boxes.De- clutter of street furniture would make an enormous difference Removal of cattle pens for pedestrians and of all railings 10. Cllr Harvey Plan is a short term and ill thought out proposal as it does Noted – Plan is intended to TfL have provided draft Marshall on behalf not deal with the core issue of buses in Oxford Street be immediate and there are wording amendment of all three actions which relate to recognising desire for Ward general traffic reduction pedestrianisation and Councillors. measures which have already tram but not in remit of been implemented. this Plan 11. Verina Glaessner Welcomes the general direction of the Action Plan. Agrees Support welcomed and noted. No Change The St area deserves attention, especially the eastern end of Marylebone Oxford Street. Society No enforcement against pavement cyclists. 12. Verina Glaessner WCC should liaise with The to replace Noted. WCC liaises with Include reference to The St current street furniture with something more suitable. Crown Estate on all proposals working with Crown Marylebone for Regent Street. Estates in ‘Making it Society Happen’ section

Page 2 of 18 DRAFT ORBS ACTION PLAN Ref. Page Source Issue Officer/Steering Group Change to AP No. Responses

General 13. Cllr. Carolyn Keen Would like all paragraphs numbered. Noted. Not fitting style of No Change Ward Councillor Need much clearer breakdown of the other projects and document to number how they relate. i.e. Mayor’s Commission. paragraphs or go into detail of And details of the relationship to and impact on WCC other projects UDP. 14. Cllr. Carolyn Keen Communication need to be sorted out as local councilors Noted. No Change Ward Councillor and amenity societies must be kept informed. 15. Cllr. Carolyn Keen Concerned about issue of private forecourts. Noted. Issue of private No Change at present Ward Councillor Not in favour of Road Closures. forecourts being looked at. Heather Acton Well written but emphasis given to retail and commercial Noted. Heather has now been Report will be amended Marylebone Ass interests. Changes to text would help alleviate concerns asked to coordinate a to include foreword Line that residents have been ignored. Perhaps include residents foreword on retail/residential mix residents representation in foreword. Reference to added to introduction retail/residential mix would help strengthen report Land Securities Support WCC Leader’s Civic Renewal programme and keen for improvements in West End generally. Believe in the economic power of the area but increasing competition (Bluewater, Kingston) and West End has been left behind in terms of investment in the welcome it gives visitors and retail environment it gives shoppers Penny Shephard, Plan fails to acknowledge or take into account or give Response late – Plan since Plan amended and further Fitzrovia strategic emphasis to need to protect and enhance amended and further input suggestions for Neighbourhood Ass residential amenity of residents. This should be essential will be sort amendments welcomed part of success of the Plan Penny Shephard, Fails to take account of need to address climate change Reducing congestion will Ref to sustainable lighting Fitzrovia reduce CO2 emmissions. Ref added Neighbourhood Ass to sustainable lighting added Ian Henderson, Welcomes and endorses proposals which move towards CBE creating a legible area designed for people rather than Chair of New West dominated by traffic. Proposals accord with NWEC aims End Company of revitalizing streets and establishing a design quality ethos. Pleased that Plan is based on NWEC study ‘Better Choices for the West End’ and therefore happy to contribute its £9m, however as total costs will exceed this some indication of overall costs together with an implementation plan should be prepared. Some indication of WCC contribution towards capital and revenue costs should be given.

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Ref. Page Source Issue Officer/Steering Group Change to AP No. Response Introduction 16. P4 Graham King Check statistics against latest NWEC survey To be done To be updated. WCC 17. P4 Graham King Keep numbers of residents mentioned to WCC wards only Broadened to include No Change WCC Camden because of previous comment! 18. P 4 David Rowe Reference is made to the increased availability of toilets Reference is made to toilet Additional reference Head of Project within modern shopping centres being a key attractor and facilities in the Oases areas. inserted on page 10 and Development, NWEC’s survey of West End Shoppers in Nov. 2004 put This could be made more 13 Project lack of adequate toilets as the 4 th most significant dislike explicit. Development, about the West End, (after crowding, busyness, and traffic Strategy, Surface congestion). However, need to provide an additional Transport facility is not referenced anywhere else within the document. 19. P6 Graham King Suggests name changes to themes: The Ability to Move; Titles of themes have been Strengthen wording in the WCC A Special Character. Suggests amending ‘iconic’ spaces chosen to appeal to a wide five themes to be clear to ‘high quality public’ spaces. Suggests inserting third audience. and convey key bullet under fourth theme: ‘Reinforcing Identity’ See comment in ref. no. messages. P4 Heather Acton Clarify whether this is all foreign tourists to London or to It is to UK Clarified Marylebone Ass UK? P4 Heather Acton Residents are equally important to the success of the area Noted Text added Marylebone Ass P5 Heather Acton WERC report not seen by any residents so unfortunate to Noted. WERC report will No Change Marylebone Ass say it has been key to shaping this Action Plan come out shortly Heather Acton Action Plan should recognise pressures that residents Noted. Action Plan is about Text added Marylebone Ass face living in West End the three streets not the whole West End, however text could be added Heather Acton Creating new iconic spaces could be re-worded to include noted Text added Marylebone Ass improving existing ones London Taxi Supportive of measures to improve the streets Noted No Change Drivers Association Land Securities Helpful if WCC could provide clarity on co-ordination and funding of the different plans being developed for the area Land Securities Focus of plan is too much on retail, should emphasise the mix of attractions and Planning policies towards restaurants and A3s needs to change

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Ref. Page Source Issue Officer/Steering Group Change to AP No. Response Freedom to move 20. P7 Cllr Harvey The removal of buses is fundamental. Anything other than Noted. See ref. no 10. Change as per no. 10. Marshall on behalf this is purely a sticking plaster reaction that will have no of all three long-term benefits to either the central business area or to Marylebone Ward the 30,000 residents who live immediately adjacent to it. Councillors Buses should and can be turned at either end of Oxford Street and tram system installed. 21. P7 Cllr Harvey Opposed to the idea to remove taxis to a cross central Noted. TfL investigating a Inc ref to Study and Marshall on behalf road function only as not in accord with Mayor’s objective number of options. Proposal emphasise looking at of all three to encourage more high-spending visitors and will make to remove taxis is not in AP. impact on side streets Marylebone Ward Wigmore and New Cavendish Streets rat runs for taxis. and for mobility impaired Councillors 22. P7 Cllr Audrey Lewis Doubt that we will see much traffic improvement if TfL are See ref. no. 10. Change as per no 10 Cabinet Member not prepared to tackle the unnecessary number of buses for Community which route down Oxford Street Protection and Licensing 23. P7 Kim Church Approves the Action Plan approach. Support welcomed. Change as per no 10 and Publisher/MD Bus obstruction has a major detrimental impact well See ref. no. 10. 21. In and Around beyond the immediate area creating long journey times. , Recognise this is a complex problem with poor road Covent Garden layout, over large and too many buses in a restricted area, Business Forum bad operation where operators stop in a manor which inhibits passing and the complexity of bus stop layouts. Insufficient regard paid to the needs of passengers, especially those less mobile or unfamiliar with the "system" . Bus stops often some distance from important points of destination and interchange, for example, Bond Street Station. 24. P7 Cllr Audrey Lewis Greatly concerned with the proposal to stop taxis going Noted. TfL investigating a Inc ref to Study and Cabinet Member down Oxford Street. They are a flexible means of number of options. Proposal emphasise looking at for Community transport, vital for the use of disabled people. Many to remove taxis is not in AP. impact on side streets Protection and people, particularly the elderly, need help with their and for mobility impaired Licensing shopping which taxis but not buses provide. Having taxis wait in north-south street will add to the already substantial congestion in these streets - Great Cumberland Place is an example of that. 25. P7 Nigel Butterworth Wants section on cycling – routes and parking TfL – wording for additional Specific paragraph on WCC? line provided. cycling added

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Ref. Page Source Issue Officer/Steering Group Change to AP No. Response Freedom to Move 26. P7 Annie Walker – Crown Estates intend to widen the pavements either side TfL is developing a blue print No Change Regent Street of Regent Street to create a more pedestrian friendly and study and traffic modelling for Association safer environment, meaning a reduction of the space in Regent Street to examine the centre of the road. They would also like to see a scope for reducing traffic. reduction in traffic numbers through various traffic Ref to widening pavements restrictions. Proposals shortly to be made by TCE traffic throughout area so nothing engineers, Atkins. additional needed 27. P7 Ed Thompson Seeks further clarification on the sentence, “We will TfL – detail not yet avail, they No change PCO improve accessibility to taxis by placing new taxi ranks on will liaise with indiv . There Director of Taxi side streets”. States this sentence is pretty categoric but will be more details in the and Private Hire, rather vague. Requests this to be expanded? final draft. Surface Transport, TfL 28. P7 David Rowe On Page 7 in the fourth paragraph reference is made to TfL - Our commitment so far No Change Head of Project “reducing pavement obstructions, widening footways, has been to widen footways Development, improving crossings and introducing clear signage” I where ever possible. Project would prefer this to state, “reducing pavement Development, obstructions, widening footways particularly in crowded Strategy, Surface areas, improving crossings and introducing clear Transport signage…” The suggested emphasis on tackling the crowded areas reflects people’s key concerns. 29. P7 Frederic Lucenet We oppose stopping taxi traffic in Oxford Street. Noted. TfL investigating a No Change Society, number of options. Proposal to remove taxis is not in AP. 30. P7/8 Udoka Maduke Enforcement does not adequately address the issues of No comment. Except freight Addition made to (Freight Unit supply and demand for safe and legal loading space. should not take priority over paragraph on p9, Forum co- Emphasis needs to be directed to deploying sufficient pedestrians. Ascertain if there referencing CLFQP and ordinator) parking and loading regulations, backed up with reliable is an audit of freight activity, code of practice TfL and consistent enforcement that are specific to certain this might prove helpful. localities and meet the needs of the freight activity within the area. These can be pursued through the Central London Freight Quality Partnership (CLFQP) and should also reference the recent business loading and unloading code of practice. 31. P8 Udoka Maduke Page 8 makes reference to restricting loading before Martin Low to comment. No Change (Freight Unit noon. This could have further implications and should GK – part of AP anyway? Forum co- again be discussed further through the CLFQP. ordinator) TfL

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Ref. Page Source Issue Officer/Steering Group Change to AP No. Response Freedom to Move 32. P8 Udoka Maduke There could be a need to investigate accident statistics Accident analysis inc in No Change (Freight Unit data to determine whether freight and servicing Feasibility Study Forum co- contributes to the area’s health and safety record. ordinator) TfL 33. P8 Andy Jones Comments that Soho Streets is a one way street which Noted. Reference to Soho The Edge Bar should be used for buses and black taxi cabs only. Often Traffic working Group looking Square added p8 and Cutting illegally used by cars entering the wrong way from Oxford at feasibility of changing action inserted for Entertainment Street. traffic flows in Soho Sq 2006/07 Ltd, CCTV footage available of various traffic infringements. Requests that consideration be given to the road being reduced to a single carriage way, or possible semi- pedestrianisation at certain times, i.e. use of rising bollards. Or use of shared surfaces. Would like this end of Oxford St to be revitalised. 34. P7 Sam Monck - Requested that LBC is fully involved in development of the Noted. LBC are involved in No Change Manager Street strategic traffic model for Central London and in testing Area Coordination Project Policy options and their impacts upon the wider area. With Board for this purpose. Laurie Baker specific interest around the issues concerning the eastern Manager – end of Oxford Street. Noted. Transport Planning London Borough Strongly support more efficient public transport movement No Change of Camden – to and through the West End. Noted to liaise with Nigel Culture and Butterworth? Environment Draft Plan mentions improvements to cycle parking See 25 above Directorate facilities, (off the main shopping streets) but neglects to other potential cycle facilities enabling better movements to and within the area. Perhaps require further discussion? Mentions that TCR gyratory is on the London Cycle Network. Noted.

Welcome proposed resurfacing of footways at eastern end No Change of Oxford Street, but should follow London Utilities Work. Noted. TfL and WCC to liaise Traffic free days are of great interest but again would accordingly. require careful management and assessment with No Change Camden and others of likely traffic impact on surrounding area.

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Ref. Page Source Issue Officer/Steering Group Change to AP No. Response Freedom to Move 35. P7 Anthony M Lorenz Welcome being invited to respond to Draft Action Plan. TfL – US Embassy road No Change Executive Vice Specific concern expressed at traffic in , in changes are independent of Chairman particular the planned closure, temporary or permanent of ORB The Residents’ Upper Grosvenor Street and Upper Brook Street. No Society of Mayfair further detailed response received. and St. James’s 36. P8 David Rowe The report states “sustainable modes will be encouraged Agree Wording amended Head of Project through the provision of increased cycle parking just off TfL - Agree accordingly. Development, main streets”. I would like to see this amended to state, “ Project Sustainable modes will be encouraged through the Development, provision of increased cycle parking just off the mains Strategy, Surface streets and the needs of cyclists will be addressed within Transport any proposed traffic schemes”, 37. P7 Verina Glaessner Paragraphs 5 & 6 are contradictory. Can removing some Tf L to provide response. Wording amended The St bus services also improve bus services? We are TfL – Some bus movements accordingly Marylebone concerned about the displacement into residential streets already changed, no further Society which would undermine the distinctiveness. changes proposed at present. 80 Balcombe Suggest change to wording to Street ‘improving the operation and London, NW1 6NE reliability of bus services’ 38. P7 Cllr. Carolyn Keen Until TfL is prepared to undertake a radical review of the TfL to provide response. See ref. no. 10. Ward Councillor bus routes then any proposals will fail. Needs to be looked See re. no, 10. at more widely to include all other traffic coming into Central London via A40 etc as main routes cross Oxford Street for access to South and visa versa. 39. P8 Cllr. Carolyn Keen Parking controls have to be dealt with as a matter of Noted. Line inserted that Ward Councillor urgency but needs of residents must be paramount. FHH – seek comment from residents needs are Heather Acton paramount p9 64 P7 Crown Estates We must redress the priorities: the transport requirements Noted Line inserted p7 are there to service the needs of the users of the West End, not the other way around 65 P7 Crown Estates Pedestrian movement will improved chiefly by reducing Noted Word inserted p7 traffic levels 66 P7 Crown Estates Removal of cattle pen crossings particularly important Noted Wording inserted p7 67 P7 Crown Estate Pedestrian movement must be prioritised over traffic Noted Wording inserted p7 movement in Regent Street

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Ref. Page Source Issue Officer/Steering Group Change to AP No. Response Freedom to Move London Taxi Divers Oppose any proposal to remove taxis from (eastern end) Proposal to remove taxis is Association Oxford Street – would have marked effect on livelihood of not in AP. Meeting to be members and would displace traffic into residential areas arranged with LTDA, TfL and WCC to discuss London Taxi Divers Taxi ranks in side streets not supported – would not Meeting to be arranged with Association compensate members nor be popular with public. Signage LTDA, TfL and WCC to does not work in directing people to ranks tucked away. discuss Land Securities Should agree proposals with TfL and address issue of Proposals are being reduction in numbers of buses. Actions relating to buses developed and agreed with are not positive enough to give confidence that problem TfL will be addressed Land Securities Timeframe and costs relating to these actions are Sufficient for draft aspiration imprecise Plan prior to consultation Penny Shepherd, No mention of need to address residential amenity – Consider inclusion of text Fitzrovia suggested insertion given Neighbourhood Ass Ian Henderson, For the longer term, the serious and particular problem of Noted Text recognising need for Chair, New West traffic congestion needs to be addressed by developing a longer term solution to be End Company transport system that is fit for purpose and positively inserted restores the balance between the needs of pedestrians and accessibility

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Ref. Page Source Issue Officer/Steering Group Change to AP No. Response At First Sight 40. P8 Verina Glaessner Concerned that danger spots apart, there should be no Noted. Concept designs still Description of lighting The St increased street lighting in this area. The environmental in progress. aspirations re-word. Marylebone requirements for reduced llight pollution and a reduced GK – seek advise from CM Society consumption of electricity should be constantly borne in on rewording. Architectural 80 Balcombe mind. It is not clear what extend the suggested creative lighting should not necess be Street lighting is additional to or replacing existing. In a plnning confined to outstanding London, NW1 6NE document should be made clear. Architectural lighting buildings should be confined to public buildings or buildings of outstanding architectural quality. 41. P8 Verina Glaessner Welcome the removal of mobile signs. Welcome Noted. Support welcomed. No Change The St enforcement of anti dumping regulations but are FHH – need for additional Marylebone concerned the Council must also put in place adequate resources recognised Society finance and manpower. Strongly welcome the action on 80 Balcombe leafleteers. Welcome removal of tat stalls. Street London, NW1 6NE 42. P9 Cllr Audrey Lewis Do not accept the necessity of moving street traders for Any proposals will be carried Wording amended to Cabinet the reasons given. Could specifically deal with those that out in negotiation with clarify review and state forCommunity block pedestrian movement. Don't believe any block WESTA. A review will be that traders will be Protection and visibility of CCTV, the cameras are very high. No legal commissioned independently. consulted and views Licensing powers that can make traders sell higher quality Clarify that it is not intended taken into account. merchandise.Not all retailers want them to be moved; the that all isolated pitches would CEO of one of the largest wrote to the Leader to say he go. did not wish the traders to be disadvantaged. 43. P9 Cllr Audrey Lewis Agree that there are too many breaches of licenses. Noted. No Change Cabinet Member License prices have just been raised to enable more effective enforcement. 44. P9 Cllr. Carolyn Keen Agree that street pitches could have a better look, (this Noted. No Change Ward Councillor was attempted years ago and design produced).

45. P8 Cllr. Carolyn Keen Need some timescales, e.g. for legislation ………. For Noted. This is included in the No Change Ward Councillor control of mobile signs and chuggers. timeline at the end of the AP 68 P9 Crown Estates Support the review of street trading, we oppose the siting Noted No Change and style of present street traders P9 Heather Acton Street markets in conflict with need to clear streets, if side Noted. Clarify markets will be in Marylebone Ass streets used will be conflict with resident’s concerns side streets and residents concerns will be included Land Securities No explanation as to how goals will be achieved i.e. who Plan is intended to be and when. Budget needed to ensure achievability aspirational Page 10 of 18 DRAFT ORBS ACTION PLAN Ref. Page Source Issue Officer/Steering Group Change to AP No. Response At First Sight Penny Shepherd, Wording suggests, perhaps inadvertently, a lack of Need to strike a balance to Text now changed to Fitzrovia awareness of need to mitigate and adapt to climate ensure Streets are bring environmental Neighbourhood Ass change by proposing unnecessary lighting and use of competitive. concerns on to agenda other forms of energy Penny Shepherd, Mobile signage should not only be controlled on retail Agree Clarify in text Fitzrovia streets but also be prevented from migrating to side Neighbourhood Ass streets

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Ref. Pa ge Source Issue Officer/Steering Group Change to AP No. Response A Place to Unwind 46. P9 Annie Walker – Westminster City Council’s planning department doesn’t Noted. To look specifically at No Change, but will take Regent Street currently support creating little oasis with al fresco dining South Molton Street. AP has up internally Association and limits tables and chairs within a pedestrianised area been circulated to key Senior to ridiculously low number i.e. 43 South Molton Street Officers in Planning and City Development Dept. 47. P9 Annie Walker – Application to be made to restrict traffic in Heddon Street Noted Inclusion in AP specific to Regent Street from 11am – 2pm. This will improve the environment, tidy Heddon Street added and Association the servicing arrangements and improve the al fresco action inserted as a quick dining offer. Will seek to remove existing bollards, win lampposts and cycle racks. 48. P9 Annie Walker – Regent Place: The whole of this short side street to be Can CE do this or need to Inclusion in AP specific to Regent Street paved over. Motorcycle bays to be moved to Warwick apply? What is time table? Regent Place added and Association Street. Cycle bays to be installed to replace those in action inserted as a quick Heddon Street plus more if possible. win 49. P9 Annie Walker – New Burlington Place: This street has been partially Confirm if this has taken Reference added as an Regent Street closed and public art introduced. place? Speak to Annie example of what can be Association Walker. achieved. GK – yes, inc ref 50. P9 Sam Monck - Support the creation of high quality public spaces in Noted. Check details and if Manager Street general and the proposed “oases”. Would like to tie in SG to note and comment. appropriate inc ref Policy LBC’s proposals for Princes Circus and along TCR and GK – Yes, include ref to LBC Laurie Baker suggest this can be complementary to ORB oases Proposals for Princes Circus Manager – strategy. Transport Planning LB of Camden 51. P9 David Rowe On Page 9 details of what is proposed to create “A place Agree. Although have not Additional paragraph Head of Project to Unwind” area given, however, no reference is made to reached a view about how added. Will also be Development, the availability, or provision of seating. Acton 58 of the much and where, this is being addressed in visuals Project 2007/08 action plan refers to seating in Old Quebec Street addressed in the concept Development, but I can find no other reference. Lack of seating in the design work. Reflect changes Strategy, Surface area was a significant factor identified in the Jan Gehl in wording once Concept Transport, TfL study, Public Space Public Life and DfT Mobility Guidance Designs are more developed. (and TfL Streetscape Guidelines) recommends seating every 50m in commonly used pedestrian areas.

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Ref. Page Source Issue Officer/Steering Group Change to AP No. Response A Place to Unwind 52 P9 Verina Glaessner There are plenty of quiet areas away from Oxford Street, All noted. Inserted reference to The St however quiet places will no longer be quiet if they Support swift action at Marble strengthing link from Marylebone become full of shoppers. We welcome swift action over Arch and link from Cavendish Cavendish Square Society the suggested over ground crossings and green space at Square to JL which has been a scandal for years,. We do not wish to see the London Squares become simply permeable areas however.. On the other hand, Cavendish Square, we agree could be very happily linked to John Lewis. P9 Verina Glaessner Do not wish to see any more signage. Noted No change St Marylebone Society 69 P9 Crown Estates Oppose the proposal to look at pavement dining at Noted Removed junction with Princes street P9 Heather Acton Creation of quiet oases may not be viewed in same vein Noted Need to consult with Marylebone Ass by residents and some squares mentioned are already residents living nearby very busy at lunch times. Others such as Old Quebec added street do offer potential Heather Acton Must be adequate consultation with residents over Marble noted No change Marylebone Ass Arch development Land Securities Good ideas but ignores the difficulties of bringing parties together to act in common good. Lacks detail in how they will be achieved – who, when etc. Land Securities Many actions require preparation and forward planning and timetable does recognise this, therefore most will not be achievable within timeframe identified Penny Shepherd, Welcomes recognition that development needs to take Fitzrovia account of residential amenity, but could be spelt out more Neighbourhood Ass clearly. Suggested insertion provided

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Ref. Page Source Issue Officer/Steering Group Change to AP No. Response A Special Quality 53. P10 Verina Glaessner We strongly agree. We welcome the presence of Police Support welcomed. No Change The St Community Support Officers. Marylebone Society 54. P10 Cara Donald and Expansion of explanation of role and capacity of Safer This contribution was sought Wording included Laura Shepeard, Neighbourhood Teams and Civic Watch WCC 55. P11 Annie Walker – CCTV cameras have not been installed on the follow Should these have been No Change – take up Regent Street blocks W8 – 229-247 Regent Street, E3 132-154 Regent installed as part of a Section internally Association Street and W5 185-191 Regent Street. 106 agreement? Needs chasing – Martin Sola/Planning Dept? P10 Heather Acton Better coordination of construction and utilities works and Support welcomed No change Marylebone Ass improved surfacing of footways welcomed P11 Heather Acton Residents do not want the streets to offer a special Noted. Type of special Word ‘visual’ inserted Marylebone Ass experience at all times of the day and night experience needs clarifying P11 Heather Acton Reduction of garish signage welcome Support welcomed No change Marylebone Ass P11 Heather Acton Welcome engagement of residents in development. This Point is made in other No change Marylebone Ass point should be made earlier sections earlier and has since been strengthened Land Securities This section does not add anything to the Plan

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Ref. Page Ref. No. Issue Officer/Steering Group Change to AP No. Response Everyone’s Streets 56. P11 Sam Monck and Would like more details about the proposed access and Noted. Liaise accordingly. No Change Laurie Baker family audits. LBC may have useful input. There may also Transport Planning be existing case studies and lessons learned that may London Borough apply from elsewhere in London. of Camden 57. P11 David Rowe Same point regarding seating applies in the section Noted Reference to blue badge Project “Everyone’s Streets” and I expect will be raised by parking included Development, Disability Groups. The issue of blue badge parking should Strategy, Surface also be references in this section. Transport 58 P11 Verina Glaessner We welcome any attempts to make Oxford Street in Noted. Section to be The St particular more sensitive to the needs of the elderly and strengthened Marylebone very young. Society 59. P11 Cllr. Carolyn Keen More……facilities and possibility of mobility scheme for Noted. Section to be Ward Councillor older and disabled people linked into parking. strengthened P12 Heather Acton What is the West End Marketing Alliance, there should be Areas to be clarified by maps To be included. Marylebone Ass clarification of all bodies involved in the ‘West End’ and a and explanation of bodies clear demarcation of the areas refered to both in the included in the later sections report and to other bodies i.e. Making it Happen or Management Arrangements P12 Heather Acton Fine to have initiatives to promote retail, theatre and Areas mentioned not No change Marylebone Ass dining but not to emcompass all of Marlylebone, Mayfair intended to be covered by and Fitzrovia in the West End report. Maps will clarify P12 Heather Acton Adverse to traffic free days, severe negative impact for Noted Marylebone Ass residents Land Securities Agree that all parties need to agree and that proper Noted No Change provision is made for disabled people Penny Shepherd, Notable absence of commitment to protect residential Fitzrovia amenity – suggested wording given Neighbourhood Ass

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Re f. Page Source Issue Officer/Steering Group Change to AP No. Response Making it Happen Land Securities This is a crucial section. Both GLA and Westminster could take the lead but it requires leadership as this will help raise significant funds to pay for many of the ideas. Fear is that too many competing authorities will get involved and the result will be inertia Land Securities Need flexibility on viability if schemes are to go ahead – development in central London highly complex and site values high Land Securities Current policies on affordable parking (sic – think means housing) and car parking are not helpful in large scale schemes – need ability for trade off to reflect considerable pre-application costs as well as benefits of wholescale township improvements. Council needs full flexibility using CPO and S237 powers to implement strategies

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Ref. Page Ref. No. Issue Officer/Steering Group Change to AP No. Response Actions 2006/07 12 P15 Verina Glaessner This action is not clear, whether it involves additional Noted. Clarify once concept St Marylebone lighting or the replacement of existing. Not yet decided design work completed Society 20 P15 Verina Glaessner Do new trees mean immature trees, or do you mean trees Noted. To expands the action Clarify once concept St Marylebone of a different or unusual species, or do you mean and be more specific? design work completed Society additional trees. Or do you intend to remove the trees that are there, and if so, why? 31 P15 Verina Glaessner This action may injure the quiet and distinctiveness of Noted. No Change St Marylebone London’s Garden Squares, or even place implied public Society obligations on private or semi-private areas. 60 P15 Udoka Maduke Action 13/14 (develop a wayfinding/navigation strategy). Liaise with the Freight Unit, to Wording clarified Freight Unit The Freight Unit is doing a Freight Journey Planner, we find out more. Note that Forum co- would expect this navigation strategy to include freight navigation strategy is for ordinator, TfL and link into legal loading provision for each premises. pedestrians. Actions 2007/08 61 P16 Udoka Maduke Action 34. Increased enforcement levels for all traffic and If regulations are in place No Change Freight Unit parking offences. Please refer to comments in ref. no. tbc then they should be enforced. Forum co- ordinator, TfL 62 P16 Udoka Maduke Action 51. Accessibility audit and report. This should Accessibility audit is about No Change Freight Unit include analysis and survey of freight activity by retail and physical access for disabled Forum co- outlet and businesses in ORB. people. ordinator, TfL

Ref. Page Ref. No. Issue Officer/Steering Group Change to AP No. Response Actions post 2007/08 63 P16 David Rowe Page 16, within the “Post 2007/08” table of actions Good news, can WCC be in a Bring action forward Head of Project reference is made to the clear cycle parking off the main position to say where? subject to WCC’s Development, streets. Funding can be made available by TfL for such Martin Low et al to comment? comment LR – and Project provision to be advanced for implementation either late TfL – to be looked at by ORB subject to timeline of Development, this year or early next year, if Westminster are prepared to Funding Sub-Group actions Strategy, Surface action. Transport

Page 17 of 18 DRAFT ORBS ACTION PLAN Other Sections:

Suggested wording by Fitzrovia Neighbourhood Ass: Introduction The West End also needs to be known as a great place to live – as clear evidence that vibrant mixed use communities can be residential areas of choice. This means that we have an equally important objective that the development of the mainly retail streets should enhance and protect the residential amenity of those living around them – particularly those living in Fitzrovia, Marylebone, Mayfair and Soho and alternative thoroughfares such as Road. We recognise that the key issues here include noise, air quality, road safety and the appearance of the public realm,

Freedom to Move – add as final paragraph ‘We will ensure that these measures do not damage, and wherever possible enhance, residential amenity on the side streets. In particular, we will ensure that residential amenity is protected against damage from diverted vehicular traffic, additional pedestrian traffic, parking or loading. Wherever possible we will use these measures as a way to enhance residential quality of life e.g. by taking steps to eliminate early morning and late night deliveries and collections on the side streets.’

A Place to Unwind – add into final paragraph: ‘...where this could be achieved without damaging residential amenity’

Everyone’s Streets – end paragraph 1 ‘They should be developed in a way that protects the amenity of the the surrounding residential areas.’ End paragraph 2 ‘…. And not damage, and wherever possible enhance their amenity’ Final paragraph ‘Traffic should not be diverted through side streets with a residential presence and the impact on thoroughfares with a substantial residential community such as should be carefully monitored and managed, including at night’

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