Our Station Access Guide

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Our Station Access Guide Tulse Hill B6 Southern station information southernrailway.com Steps to p/forms. 1 2 3 4 5 6 7 8 Uckfield E6 Level access to p/form. There may be no staff available on trains or Southern Accessibility Map Upper Warlingham D6 on the platform to provide assistance. If you would like help getting on or off trains, or Key Regular Limited to Luton and Bedford to Highbury & Islington Level access to p/form 1 (to London). Steps to p/form 2 require the use of a ramp, please call Southern service service Assisted Travel on 0800 138 1016 24 hours St. Pancras Shoreditch High Street (to Oxted). A Brighton Mainline route Milton Keynes International A before your journey, and we will make sure staff Central Whitechapel Waddon C4 West London route London Farringdon are available to help otherwise there may be a Bletchley Victoria London Shadwell Step-free access via side gate to p/form 2 (to Sutton). significant delay to your journey. Metro route Charing Cross City Thameslink Steps to p/form 1 (to London). Oxted route Leighton Wapping # London London Wallington C4 Step free access to all platforms Redhill route Buzzard London Waterloo East Blackfriars Cannon London Rotherhithe # Mainline West route Tring Street Bridge Some step free access, check details Battersea Park (Southwark) Canada Water Level access to both p/forms via separate entrances The arrow shows the direction of travel via Mainline East route Watford Wembley Kensington Imperial Berkhamsted on either side of station. Interchange via street with Coastway West route Junction Central (Olympia) Wharf South Surrey Quays step free access London Bermondsey steep gradient. Coastway East route Waterloo Access available via steps only Gatwick Express route Hemel Harrow & Shepherd’s West Wandsworth Common B6 Clapham Wandsworth Elephant # Hempstead Wealdstone Bush Brompton Note: access points may vary by platform, there (for Earl’s Court) Junction Road & Castle Key stations Reigate Queens Road Level access to p/form 1 (to Croydon/London Bridge) via may not be step-free access to or between all Peckham Other train operator route Wandsworth Clapham station areas. Access routes may in some Peckham rear entrance. Steps to all other p/forms. Ferry service Common High Street cases be unsuitable for unassisted wheelchair ( Clapham North) Rye Wandsworth Road (LO) B6 Limited Southern services Faygate* Balham New Cross users due to the gradient of ramps etc. B Gate B Steps to p/forms. London Underground Interchange Denmark Loughborough Hill East Dulwich Warblington F2 Step or gap between some platforms and London Overground interchange Wimbledon Wimbledon Haydons Road Tooting Junction trains exceeds 27.5cm vertical and/or 25.0cm Chase Streatham Step-free access to both p/forms via short steep ramps. DLR interchange South Hill Herne Hill Brockley Access between p/forms via level crossing. horizontal in some places. The majority of Merton trains/stations have ramps that can bridge this Tramlink Interchange 2015 April Warnham E3 gap if required. This only applies to Southern Eurostar interchange Mitcham Junction Mitcham Eastfields Streatham Tulse North Honor Oak Step-free access to both p/forms from separate Morden Hill Dulwich Park listed stations, please refer to other operators Airport interchange network railway our South Streatham West entrances, steep on p/form 1 side (to London). for their stepping distance information. Please Common Norwood No step-free access between p/forms. Ferry service interchange Hackbridge contact the Assisted Travel Helpline to book Norbury Forest Hill access you help to guide A Southern managed stations Ashurst Gipsy Hill Watford Junction (LM) B4 assistance, or ask for staff assistance on St. Helier Other train operator managed stations Clandon Thornton arrival at the station. Heath Carshalton Crystal Step-free access to all p/forms via lifts. P/form 11 (to St E3 The references to the right of each station Station and trains may be unstaffed Palace Sydenham Albans Abbey) is accessed via the lift to p/form 10 & a Selhurst # walk of around 300m. name corresponds to their location on the Step free access to all platforms Sutton Norwood guide access journey planner map. C Common Junction Anerley Penge West C Some step free access – check details# Wembley Central (LU) B4 Step free access to all Southern served p/forms via lift Station staffed at all times that trains run The arrow shows the direction of travel via Carshalton Wallington Waddon West Croydon station Our step free access West or stair lift. Station staffed part-time, check for details Sutton Beeches Access available via steps only Sutton West Brompton (LU) B5 to London Station unstaffed Step free access improvements to Canterbury Step-free access to both p/forms via lifts. Step-free East to Bromley interchange with northbound District Line services only. Help point planned at this station Croydon and Dover Belmont Banstead Epsom Birkbeck Beckenham and Orpington Ashford # Downs International to Lille, Paris West Croydon (LO) C5 Induction loop Note: access points may vary by platform, there may not be South Croydon Junction and Brussels step-free access to or between all station areas. Access routes to London may in some cases be unsuitable for unassisted wheelchair users Cheam Sanderstead Ham Street Car parking Step-free access to all p/forms via side gates. due to the gradient of ramps etc. Ewell East Travel information and Unisex toilet If you would like help getting on or off trains, or require the use of a Purley Riddlesdown Appledore West Norwood B6 ramp, please call Southern Assisted Travel on 0800 138 1016 24 hours before your journey, and we will make sure staff are available to help Oaks Upper Warlingham Step-free access to both p/forms via side gates. Access Accessible toilets Epsom otherwise there may be a significant delay to your journey. Purley Rye contact details is via street, steep in places. 20/03/15 Tattenham Baby change Corner Kingswood Woodmansterne Reedham Whyteleafe Caterham Woldingham To make your journey as smooth as possible you Ashtead West Sutton (TL) C3 D Winchelsea D can contact the Southern and Gatwick Express Changing places toilet Steps to p/forms. Tadworth Chipstead Coulsdon Town Kenley Whyteleafe Oxted assisted travel helpline for accessibility information to Bournemouth Effingham to London Luggage trolleys Leatherhead South and Kent * and booking assisted travel. West Worthing F4 Clandon Junction Coulsdon South Hurst Green Doleham Step-free access to both p/forms. Interchange via level Southampton Merstham On the phone numbers below our friendly team can Station wheelchair available Central crossing. Box Hill and Three Oaks advise and assist you 24 hours everyday (with the * London Horsley Bookham Redhill Nutfield Godstone Edenbridge Leigh Low-level or adjustable height ticket St Denys Road Westhumble exception of Christmas Day). Whyteleafe D6 (Guildford) Dorking office windows Bitterne* Dorking Step-free access to both p/forms via short steep ramps. Chilworth West Reigate Earlswood Penshurst Tonbridge Ore Southern and Gatwick Express Customer Service Access between p/forms via level crossing. Designated accessible parking Woolston* Salfords Lingfield Edenbridge to London Shalford Gomshall Dorking Holmwood Betchworth Town Southern Customer Services Whyteleafe South D6 (for Blue-Badge holders) Sholing* Deepdene Hastings Guildford Horley Dormans Hever PO Box 10240, Ashby-de-la-Zouch, LE65 9EB Catering available Netley* Southampton Ockley Gatwick St. Leonards Telephone: 03451 27 2920 Step-free access to both p/forms via short steep ramps. * Airport East Cowden Fax: 03451 27 29 30 Step free access improvements planned at Hamble Airport Parkway Grinstead Warrior Square Access between p/forms via level crossing. * Ashurst these stations Bursledon Warnham Littlehaven Faygate* Ifield Crawley Three Bexhill Assisted Travel Helpline: 0800 138 1016 (SW) Eastleigh Bridges Wimbledon B4 Swanwick Eridge Textphone / Minicom: 0800 138 1018 Station operators E Collington E Fareham Balcombe Crowborough Contact us online Step-free access to all p/forms via lifts. Ashurst Southern managed stations Horsham Portchester General enquiries: Wimbledon Chase (TL) B3 Haywards Buxted Cooden Beach email comments southernrailway.com Clandon Other train operator managed stations Fratton Cosham Christ’s Hospital Heath @ Steps to p/forms. Wivelsfield Uckfield Assisted travel: (LO) London Overground to London Normans Bay Winchelsea D8 Billingshurst Plumpton* email [email protected] (SE) Southeastern Portsmouth Hilsea Burgess Hill Pevensey Pevensey Step-free access to p/form via short steep ramp. Bedhampton * * southernrailway.com gatwickexpress.com (SW) South West Trains & Southsea Pulborough Cooksbridge Lewes & Westham Bay Havant Hassocks Information is also available via the accessibility Wivelsfield E5 (LM) London Midland Steps to p/form 1 Access to p/form 2 via ramp. (TL) Thameslink Portsmouth Warblington Amberley posters at stations. Harbour Preston Park Falmer Glynde Berwick Polegate (NR) Network Rail Emsworth Hampden Park For information about accessible taxis from stations Woldingham D6 Arundel Goring West Shoreham (LU) London Underground to Isle of Wight Moulsecoomb Southease for your onward journey visit traintaxi.co.uk Level access to p/form 2 (to East Grinstead). Steps to Southbourne Bosham Chichester Barnham -by-Sea Worthing Worthing -by-Sea Portslade Hove Eastbourne p/form 1 (to London). London Road Newhaven Town Real time information of train arrivals and Stations with steps (Brighton) Woodmansterne D5 Newhaven Harbour departures can be viewed at nationalrail.co.uk and If you have a disability and wish to use a station which Nutbourne Fishbourne Ford Angmering Durrington East Lancing Southwick Fishersgate Aldrington journeycheck.com/southern or by subscribing to Steps to p/forms. is not accessible to you due to a physical feature e.g. F -on-Sea Worthing Bishopstone F Brighton ‘Train Tracker’ from your mobile or phone (call and steps to platforms, we will provide alternative transport Woolston (SW) E2 Bognor Regis Littlehampton to France Seaford text charges apply see southernrailway.com). Step-free access to p/form 1 (to Southampton).
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