How Consumers Relate to Luxury Brands in the 21St Century : the Changing Concept of Sacredness and Its Importance Daniela Ott

Total Page:16

File Type:pdf, Size:1020Kb

How Consumers Relate to Luxury Brands in the 21St Century : the Changing Concept of Sacredness and Its Importance Daniela Ott How consumers relate to luxury brands in the 21st century : the changing concept of sacredness and its importance Daniela Ott To cite this version: Daniela Ott. How consumers relate to luxury brands in the 21st century : the changing concept of sacredness and its importance. Business administration. Université Paris sciences et lettres, 2018. English. NNT : 2018PSLED067. tel-03222729 HAL Id: tel-03222729 https://tel.archives-ouvertes.fr/tel-03222729 Submitted on 10 May 2021 HAL is a multi-disciplinary open access L’archive ouverte pluridisciplinaire HAL, est archive for the deposit and dissemination of sci- destinée au dépôt et à la diffusion de documents entific research documents, whether they are pub- scientifiques de niveau recherche, publiés ou non, lished or not. The documents may come from émanant des établissements d’enseignement et de teaching and research institutions in France or recherche français ou étrangers, des laboratoires abroad, or from public or private research centers. publics ou privés. THÈSE DE DOCTORAT de l’Université de recherche Paris Sciences et Lettres PSL Research University Préparée à l’Université Paris -Dauphine How consumers relate to luxury brands in the 21st century: The changing concept of sacredness and its importance cole Doctorale de Dauphine — ED 543 COMPOSITION DU JURY : Spécialité Sciences de gestion Monsieur Simon NYECK ESSEC Business School Directeur de thèse Monsieur Denis DARPY Paris Dauphine PSL Research University Président du jury Madame Delphine DION ESSEC Business School Rapporteure Monsieur Marc FETSCHERIN Rollins College Rapporteur Soutenue le 10.12.2018 Madame Christel de LASSUS par Daniela OTT Université Paris-Est Marne-la-Vallée Membre du jury Dirigée par Mr Simon NYECK Contents List of tables .................................................................................................................................. 5 List of excerpts .............................................................................................................................. 7 List of figures ................................................................................................................................ 8 Abbreviations ................................................................................................................................ 9 Abstract ....................................................................................................................................... 10 Acknowledgements ..................................................................................................................... 34 Introduction ................................................................................................................................. 35 Outline of the introduction ...................................................................................................... 35 Conceptual background of this thesis ...................................................................................... 35 Research gaps .......................................................................................................................... 39 Research objectives and research questions ............................................................................ 40 Significance of this thesis ........................................................................................................ 42 Methodology and research design ........................................................................................... 43 Schematic outline of thesis ...................................................................................................... 45 Chapter 1 : The concept of luxury ............................................................................................... 46 1.1 What is luxury? ............................................................................................................. 46 1.1.1 Etymology of the word luxury .............................................................................. 46 1.1.2 Luxury over the centuries ...................................................................................... 47 1.1.3 Luxury versus necessity ........................................................................................ 47 1.1.4 The meaning of luxury .......................................................................................... 48 1.2 Literature review ........................................................................................................... 50 1.2.1 Bibliometric citation analysis ................................................................................ 51 1.2.2 Research objective ................................................................................................. 55 1.2.3 Research design ..................................................................................................... 55 1.2.4 Bibliometric data ................................................................................................... 56 1.2.5 Methodology and software .................................................................................... 56 1.2.6 Analysis and results ............................................................................................... 58 1.2.7 Yearly output ......................................................................................................... 58 1.2.8 Centers of excellence: the most influential universities ........................................ 59 1.2.9 Most influential journals ........................................................................................ 62 1.2.10 Most influential articles ......................................................................................... 66 1.2.11 Title analysis .......................................................................................................... 74 1.2.12 Most influential authors ......................................................................................... 74 1.2.13 Citation mapping ................................................................................................... 77 1.2.14 Summary of the bibliometric analysis ................................................................... 83 1.3 Luxury: the vision of anthropologists and sociologists ................................................ 88 1.3.1 Court society .......................................................................................................... 88 1.3.2 Sumptuary laws ..................................................................................................... 91 1.3.3 Luxury visions of Sombart and Bourdieu .............................................................. 92 1.4 Luxury: the vision of philosophers ............................................................................... 96 1.5 Luxury: the vision of economists.................................................................................. 97 1.5.1 Leibenstein’s bandwagon, snob, and Veblen effects in the theory of consumer demand 98 1.6 Luxury: The vision of consumer research .................................................................... 99 1.7 Summary of the definition of a luxury brand ............................................................. 102 1.8 When did luxury take off? .......................................................................................... 108 1.9 Summary ..................................................................................................................... 108 Chapter 2 : The sacred ............................................................................................................... 110 2.1 The link between the concept of luxury and the sacred .............................................. 110 2.2 Sacredness................................................................................................................... 111 2.2.1 Fourteen properties of sacredness........................................................................ 112 2.2.2 Sacred places ....................................................................................................... 113 2.2.3 Sacred time .......................................................................................................... 115 2.2.4 Hierophany .......................................................................................................... 116 2.2.5 Kratophany .......................................................................................................... 117 2.2.6 Opposition to the profane .................................................................................... 117 2.2.7 Contamination ..................................................................................................... 119 2.2.8 Sacrifice ............................................................................................................... 119 2.2.9 Commitment ........................................................................................................ 120 2.2.10 Objectification ..................................................................................................... 120 2.2.11 Ritual ................................................................................................................... 120 2.2.12 Myth .................................................................................................................... 120 2.2.13 Mystery ...............................................................................................................
Recommended publications
  • Italian Luxury
    Fondazione Altagamma SINCE 1992, ALTAGAMMA GATHERS HIGH-END ITALIAN CULTURAL AND CREATIVE COMPANIES, RECOGNIZED GLOBALLY AS AUTHENTIC AMBASSADORS OF ITALIAN STYLE. The Altagamma MEMBERS operate in multiple sectors ecosystem that is the most important accelerator among which fashion, design, jewellery, food, of Made in Italy products. hospitality, automotive, yachts, and wellness. Since 2017 the HEADQUARTERS of Fondazione The MISSION of Altagamma is to increase the Altagamma are located in Via Montenapoleone 9, competitiveness of the high-end industry, contributing in Milan, a city that has been for decades to Italy’s economic growth. a catalyst for the development of innovative enterprise throughout ltaly. Its VISION, as an ambassador to the world of the Italian lifestyle, is to be a creative and cultural Italian Luxury Total worldwide consumption of luxury goods: l.161 billion euro ALTAGAMMA BUSINESSES PLAY A LEADING ROLE Market share of Italian brands: 9% IN A MARKET SEGMENT THAT CONTINUES TO GROW ALL OVER THE WORLD. Source: Fondazione Altagamma / Bain&Company, 2017 202 59 24 10 38 11 63 7 PERSONAL DESIGN FOOD WINES LUXURY GOODS FURNITURE &BEVERAGE &LIQUORS (Billion Euros) (Billion Euros) (Billion Euros) (Billion Euros) Share of Italian Brands: 23% Share of Italian Brands: 30% Share of Italian Brands: 22% Share of Italian Brands: 9% 181 9 483 7 8 1 • Rest of the World Brands • Italian Brands HOSPITALITY CARS YACHTS (Billion Euros) (Billion Euros) (Billion Euros) Share of Italian Brands: 5% Share of Italian Brands: l % Share of Italian Brands: 9% STUDIES AND RESEARCH Altagamma is the global point of reference when it comes ∙ DIGITAL LUXURY EXPERIENCE: to understanding the luxury market.
    [Show full text]
  • Table of Contents
    A periodic pubblication from the Italian Trade Volume 12 Issue1 .it italian trade 1 Table of contents 22. CREDITS EDITORIALS 24. “Italy and Miami: a long lasting bond of friendship”: a message from Tomas Regalado, Mayor of the City of Miami 26. “The US Southeast, a thriving market for Italian companies”: a message from Gloria Bellelli, Consul General of Italy in Miami 28. “The United States of America, a strategic market for Italian food industry”: a message from Gian Domenico Auricchio, President of Assocamerestero 30. “25 years supporting Italy and its businesses”: a message from Gianluca Fontani, President of Italy-America Chamber of Commerce Southeast SPECIAL EDITORIAL CONTRIBUTIONS 32. “Andrea Bocelli, when simplicity makes you the greatest”, interview with Andrea Bocelli, Italian classical crossover tenor, recording artist, and singer-songwriter. 40. “Santo Versace, Style is the Man!”, interview with Santo Versace, President of Gianni Versace Spa 47. “Italians in Miami: a unique-of-its-kind community”, by Antonietta Di Pietro Italian Instructor in the Department of Modern Languages at Florida International University 53. “Italy and the US: a strong relationship” by Andrea Mancia e Simone Bressan, Journalists and Bloggers THE “MADE IN ITALY AMBASSADOR AWARD” WINNERS 58. “Buccellati, a matter of generations”, interview with Andrea Buccellati, President and Creative Director of Buccellati Spa 63. “The Made in Italy essence” interview with Dario Snaidero, CEO of Snaidero USA INTRODUCING “THE BEST OF ITALY GALA NIGHT” 69. “The Best of Italy Gala Night” Program THE PROTAGONISTS OF “THE BEST OF ITALY GALA NIGHT” 76. “Alfa Romeo, Return of a legend”, by Alfa Romeo 82.
    [Show full text]
  • 2014 Half-Year Review
    2014 HALF-YEAR REVIEW 28 August 2014 32 Hoche - Paris BUILDING THE FUTURE IS OUR GREATEST ADVENTURE French société anonyme with share capital of €319,157,468 - Registered office: 32, avenue Hoche, 75008 Paris, France Registration No. 572 015 246 Paris - APE code: 7010Z 2014 HALF-YEAR REVIEW Correction to the document published on 28 August 2014: a few minor changes have been made to the paragraphs related to Alstom (pages 34 and 35). BOUYGUES French Société Anonyme with share capital of €335,613,887 Registered office: 32, avenue Hoche, 75008 Paris, France Registration No. 572 015 246 Paris – APE code: 7010Z BOUYGUES/2014 Half-year Review CONTENTS Board of Directors ................................................................................................................. 1 Half-year review of operations .............................................................................................. 3 Condensed consolidated first-half financial statements .......................................................... 38 Certificate of responsibility .................................................................................................... 71 Auditors’ report on the first-half financial statements ............................................................ 72 BOUYGUES/2014 Half-year Review BOARD OF DIRECTORS Since 20 May 2014, the Board of Directors has included two directors representing employees. They are Raphaëlle Deflesselle and Michel Bardou, both appointed by the Group Management Committee. The appointment follows an amendment
    [Show full text]
  • €200,000,000 5.875 Per Cent. Notes Due 15 December 2025 (To Be Consolidated and Form a Single Series with the €550,000,000 5.875 Per Cent
    (incorporated with limited liability under the laws of the Republic of Italy) €200,000,000 5.875 per cent. Notes due 15 December 2025 (to be consolidated and form a single series with the €550,000,000 5.875 per cent. Notes due 15 December 2025 issued on 15 December 2020) Issue Price: 102 per cent. The issue price of the €200,000,000 5.875 per cent. Notes due 15 December 2025 (the “New Notes”) of Webuild S.p.A. (the “Issuer” or “Webuild”) is 102 per cent. of their principal amount (plus €1,416,438.36 accrued interest on the principal amount of the New Notes in respect of the period from, and including, 15 December 2020 to, but excluding, the New Issue Date (as defined below)). The New Notes will, on the Exchange Date (as defined in “Summary of Provisions Relating to the New Notes in Global Form” below), be consolidated and form a single series with the €550,000,000 5.875 per cent. Notes due 15 December 2025 (the “Original Notes” and, together with the New Notes, the “Notes”) of the Issuer issued on 15 December 2020 (the “Original Issue Date”). Unless previously redeemed or cancelled, the Notes will be redeemed at their principal amount on 15 December 2025. The Notes are subject to redemption, in whole but not in part, at their principal amount, plus interest, if any, to the date fixed for redemption at the option of the Issuer at any time in the event of certain changes affecting taxation in the Republic of Italy.
    [Show full text]
  • Wine Tasting
    2 Since 1992 the Altagamma Foundation has been bringing Italy’s premiere cultural and creative industries and businesses together to promote Italian excellence, uniqueness and beauty around the world. Altagamma companies are global ambassadors of the Italian lifestyle, and operate in the fashion, design, jewellery, food, hospitality, automobiles, yachts and wellness industries. The Altagamma Mission is to increase the competitiveness of the High-End industry, contributing to Italy’s economic growth. To support the competitiveness of these companies at a global level, Altagamma operates in the areas of Business Development (studies and research, institutional relations, networking), Business Culture (entrepreneurs, managers, workers) and Promotion of the Altagamma System. Altagamma is renowned at an international level thanks to their Honorary Members – a select network of enterprises, institutions and public authorities that promote “Made in Italy” and its culture. Altagamma is also one of the founders of ECCIA – the European Cultural and Creative Industries Alliance – which is comprised of national luxury associations representing nearly 400 European luxury brands. 4 4 | ALLEGRINI AMARONE CLASSICO 2011 6 | BELLAVISTA TEATRO ALLA SCALA VENDEMMIA BRUT 2010 8 | CA’ DEL BOSCO CUVÉE ANNAMARIA CLEMENTI 2006 10 | FERRARI TRENTO GIULIO FERRARI RISERva DEL FONdatORE 2004 TRENTODOC 12 | FEUDI DI SAN GREGORIO SERPICO 2005 14 | LIVIO FELLUGA TERRE ALTE 2013 DOCG ROSAZZO 16 | LUCE DELLA VITE LUCE 2012 18 | CANTINE MASI RISERva DI COStaSERA AMARONE DELLA vaLPOLICELLA 20 | MASTROJANNI BRUNELLO DI MONTALCINO 22 | ORNELLAIA ORNELLAIA 2013 “L’ELEGANZA” BOLGHERI DOC SUPERIORE 24 | SANPELLEGRINO THE DINING WatERS BY EXCELLENCE 26 | ILLYCAFFÈ THE DREAM OF OFFERING THE BEST COFFEE TO THE WORLD 6 LA VENDEMMIA ALTAGAMMA ALLEGRINI The result of the Allegrini family’s expertise, a true classic of the appellation, this red wine embraces AMARONE tradition, territory and the know-how of country CLASSICO 2011 ways.
    [Show full text]
  • Le Tout Paris
    WWD MILESTONES: COTY AT 100/SECTION II Women’sWWD Wear Daily • The Retailers’ FRIDAYDaily Newspaper • September 3, 2004 • $2.00 Beauty LeNEW YORK — TParisout Hilton, the media’s Paris favorite bad girl, just can’t stay out of the spotlight. Having starred in her own reality TV show and that infamous video, the hotel heiress is stepping into the world of fashion and beauty with a vengeance. No sooner had she launched a signature jewelry line on Amazon.com than she was talking of visions of a fashion empire, including jeans, sweatsuits, shoes and color cosmetics. In the meantime, she also found time to produce her own fragrance, pictured here and called — inevitably — Paris Hilton. For more, see story on page 6. Polet’s Debut for Gucci: CEO Lauds ‘Mini-Boom’ As Profits Climb 33% By Robert Murphy PARIS — Robert Polet has spent the last two months getting a crash course in luxury, Gucci style — and so far, the Dutchman likes what he sees. The former Unilever frozen-foods honcho on Thursday delivered an upbeat assessment of his new job as Gucci Group’s chief executive, praising its brands, business fundamentals and entrepreneurial spirit, but stopping short of providing a strategic plan. He isn’t expected to table that until December. “I’ve been around the world in 60 days,” said a relaxed and charismatic See PPR, Page14 The Economy in the Spotlight: August Comps/10 GOP Wrap-Up/12 PHOTO BY JOHN AQUINO, STYLED BY BRYN KENNY STYLED BY JOHN AQUINO, PHOTO BY 2 WWD, FRIDAY, SEPTEMBER 3, 2004 Esprit’s spacious store in the Flatiron district.
    [Show full text]
  • Lights, Camera, Action NEW YORK — the World, It Seems, Is a Stage for Fragrance Launches from Entertainers
    JONES NET FALLS 29.4%/2 LEE’S GUCCI AGENDA/14 Women’s Wear Daily • The Retailers’ Daily Newspaper • July 29, 2005 • $2.00 ▲ Carmen Electra is Max WWDFRIDAY Factor’s new U.S. face. Beauty Lights, Camera, Action NEW YORK — The world, it seems, is a stage for fragrance launches from entertainers. The latest are True Star Gold from Tommy Hilfiger, which is being fronted by Beyoncé Knowles, and Fusion, a scent produced by AMC Cosmetics that will be introduced in a story line on the long-running ABC soap “All My Children.” True Star Gold launches in December, while Fusion will make its debut in October. For more, see pages 7 and 10. Federated’s Game Plan: Macy’s to Add 330 Units, Future of L&T Undecided By David Moin NEW YORK — Macy’s will balloon next year to 730 units that will occupy almost every major U.S. market. Federated Department Stores Inc., owner of Macy’s and Bloomingdale’s, disclosed a game plan Thursday for its $17 billion merger with May Department Stores Co. that calls for the giant retailer to convert 330 May stores to Macy’s nameplates in fall 2006. The fates of two of May’s best-known divisions, Lord & Taylor and Marshall Y JOHN SCIULLI/WIREIMAGE Field’s, haven’t been decided, but Lord & Taylor will not be converted to Macy’s, See Macy’s, Page18 Y BRYN KENNY; ELECTRA PHOTO B ELECTRA Y BRYN KENNY; PHOTO BY JOHN AQUINO; STYLED B PHOTO BY 2 WWD, FRIDAY, JULY 29, 2005 WWD.COM Jones Profits Drop 29.4% By Vicki M.
    [Show full text]
  • Al Via La Rivoluzione Con Kris Van Assche
    il primo quotidiano della moda e del lusso Anno XXIX n. 066 - € 0,50 Direttore ed editore Caporedattore MFmercoledì fashion 4 aprile 2018 MF fashion Paolo Panerai - Stefano RoncatoI 04.04.18 ONLINE SU MFFASHION.COM LE GALLERY FOTOGRAFICHE DELLE COLLEZIONI F-W 2018/19 KRIS VAN ASSCHE KRIS VAN BBerlutierluti aall vviaia llaa rrivoluzioneivoluzione cconon KKrisris VVanan AAsschessche IIll ddesigneresigner bbelga,elga, eexx DDior,ior, è sstatotato nnominatoominato ddirettoreirettore ccreativoreativo ddii rreadyeady ttoo wwearear e aaccessoriccessori ddelel mmarchioarchio aall ppostoosto ddii HHaideraider AAckermann,ckermann, aandandondando a ccompletareompletare llaa nnuovauova ssquadraquadra ddelel mmenswearenswear ddelel ggrupporuppo ffranceserancese LLvmhvmh DDebutteràebutterà a PParigiarigi nnelel ggennaioennaio 22019019 rosegue il movimento dei direttori creativi all’interno del gruppo Lvmh, con un focus sul menswear. Il gruppo d’Oltralpe da 42,6 miliardi di euro di ricavi nel 2017 (+13%) ha annunciato che Kris PVan Assche sarà il nuovo designer di Berluti per il ready to wear, le calzature e gli accessori. Andrà a sostituire Haider Ackermann, la cui uscita è stata comunicata venerdì, e presenterà la sua prima collezione durante la settimana della moda di Parigi dedicata al menswear di genna- continua a pag. II BLACKSTAGE di Giampietro Baudo Ecce homo! Il menswear è morto? No, certamente no. Forse stan- la collezione homme Céline by Hedi Slimane. Ma tutta to, Craig Green, e sul debutto in pedana dell’uomo di no soffrendo le fashion week al maschile minori. Forse la stagione mannish sarà punteggiata da debutti eccel- Paul Surridge per Roberto Cavalli. Anche se le sorpre- sta soffrendo a livello di vendite retail. Sicuramente lenti e rilanci blasonati.
    [Show full text]
  • TRANSLATION of the FRENCH “RAPPORT ANNUEL” AS of APRIL 30, 2013 Combined Shareholders’ Meeting October 18, 2013
    TRANSLATION OF THE FRENCH “RAPPORT ANNUEL” AS OF APRIL 30, 2013 Combined Shareholders’ Meeting October 18, 2013 This document is a free translation into English of the original French “Rapport annuel”, hereafter referred to as the “Annual Report”. It is not a binding document. In the event of a conflict in interpretation, reference should be made to the French version, which is the authentic text. Chairman’s message 2 Parent company financial statements 183 Executive and Supervisory Bodies - Statutory Auditors 1. Balance sheet 184 as of April 30, 2013 4 2. Income statement 186 Simplified organizational chart of the Group 3. Cash flow statement 187 as of April 30, 2013 5 4. Notes to the parent company financial statements 188 Financial highlights 6 5. Subsidiaries and equity investments 196 6. Portfolio of subsidiaries and equity investments, Management report of the Board of Directors 7 other long-term and short-term investments 197 CHRISTIAN DIOR GROUP 7. Company results over the last five fiscal years 198 8. Statutory Auditors’ reports 199 1. Consolidated results 8 2. Results by business group 11 Resolutions for the approval of the Combined 3. Business risk factors and insurance policy 19 Shareholders’ Meeting of October 18, 2013 203 4. Financial policy 25 5. Stock option and bonus share plans 28 Ordinary resolutions 204 6. Exceptional events and litigation 29 Extraordinary resolution 206 7. Subsequent events 30 Statutory Auditors’ report on the proposed 8. Recent developments and prospects 30 decrease in share capital 207 CHRISTIAN DIOR PARENT COMPANY Other information 209 1. Results of Christian Dior 32 GOVERNANCE 2.
    [Show full text]
  • Mise En Page 1
    WorldReginfo - 8abd55dc-f279-4f41-ad6a-48394863a352 WorldReginfo - 8abd55dc-f279-4f41-ad6a-48394863a352 TABLE OF CONTENTS CHAPTER 1 Kering in 2017 3 CHAPTER 2 Our activities 15 CHAPTER 3 Sustainability 57 CHAPTER 4 Report on corporate governance 139 CHAPTER 5 Financial information 201 CHAPTER 6 Risk management procedures and vigilance plan 363 CHAPTER 7 Additional information 377 This is a free translation into English of the 2017 Reference Document issued in French and is provided solely for the convenience of the English speaking users. WorldReginfo - 8abd55dc-f279-4f41-ad6a-48394863a352 2017 Reference Document ~ Kering 1 WorldReginfo - 8abd55dc-f279-4f41-ad6a-48394863a352 2 Kering ~ 2017 Reference Document CHAPter 1 Kering in 2017 1. History 4 2. Key consolidated figures 6 3. Group strategy 8 4. Kering Group simplified organisational chart as of December 31, 2017 13 WorldReginfo - 8abd55dc-f279-4f41-ad6a-48394863a352 2017 Reference Document ~ Kering 3 1 KERING IN 2017 ~ HISTORY 1. History Kering has continuously transformed itself since its inception 1999 in 1963, guided by an entrepreneurial spirit and a commitment • Acquisition of a 42% stake in Gucci Group NV, marking to constantly seek out growth and create value. the Group’s entry into the Luxury Goods sector. Founded by François Pinault as a lumber and building • First steps towards the creation of a multi- brand Luxury materials business, the Kering group repositioned itself on Goods group, with the acquisition by Gucci Group of the retail market in the 1990s and soon became one of Yves Saint Laurent, YSL Beauté and Sergio Rossi. the leading European players in the sector.
    [Show full text]
  • Altagamma Social Luxury Index 2020
    Altagamma Social Luxury Index 2020 Copyright © 2020 Accenture. All rights reserved. The relevance of now and next LUXURY IS MORE THAN WHERE YOU REQUIRE A USING A MULTI-DIMENSIONAL EVER A DYNAMIC CONTEXT DISTINCTIVE STRATEGY AND BALANCED SCORE CARD TO PREDICT TRENDS IN ORDER TO BUILD AND DISTRIBUTE CONTENT TO MEASURE PERFORMANCES, UNRAVEL TO EVOLVE AND INNOVATE AT THE SPEED OF CULTURE OPPORTUNITIES, DISCOVER PREFERENCES The competitive landscape is changing In order to stay relevant in people’s life, you The aim is to measure your brand's social rapidly and unpredictably, especially on need to monitor and assess your content media impact and consistency, revealing social media. Addressing change and performance, your media ecosystem possibilities among the most suitable ones predicting cultural evolution is key. maturity and your innovation edge. for your category. 2 Copyright © 2020 Accenture. All rights reserved. 2 1 year Time period considered 2019 8 categories of Altagamma members Millions relevant 9 languages 9 Mentions* 35+ digital media channels 80% (vs 5 millions in 2018) 1 tech platform *The analysis focuses on 2019 spontaneous public conversations. No tracking of proprietary members’ accounts nor paid social media investments were considered. 3 OUR TECHNOLOGICAL PARTNER Modern It enables MARKETING, ADVERTISING, RESEARCH, CARE AND ENGAGEMENT. Across 35+ DIGITAL MEDIA CHANNELS including social media, messaging platforms, news, blogs and forums. + Unique CXM PLATFORM With an UNIFIED FRONT-OFFICE ARCHITECTURE. That is OMNI-CHANNEL
    [Show full text]
  • Luxury-Fashion-Branding-Trends-Tactics
    luxury fashion branding luxury fashion branding trends, tactics, techniques Uche Okonkwo © Uche Okonkwo 2007 Foreword © James Ogilvy 2007 Softcover reprint of the hardcover 1st edition 2007 978-0-230-52167-4 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No paragraph of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, 90 Tottenham Court Road, London W1T 4LP. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The author has asserted her right to be identified as the author of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2007 by PALGRAVE MACMILLAN Houndmills, Basingstoke, Hampshire RG21 6XS and 175 Fifth Avenue, New York, N.Y. 10010 Companies and representatives throughout the world PALGRAVE MACMILLAN is the global academic imprint of the Palgrave Macmillan division of St. Martin’s Press, LLC and of Palgrave Macmillan Ltd. Macmillan® is a registered trademark in the United States, United Kingdom and other countries. Palgrave is a registered trademark in the European Union and other countries. ISBN 978-1-349-35657-7 ISBN 978-0-230-59087-8 (eBook) DOI 10.1007/978-0-230-59087-8 This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources.
    [Show full text]