Bainvegni Benvenuti

Home , Avers, Avers (Kreis), Brusio, Calanca, Cazis, Churwalden

Kanton Graubünden Kanton Graubünden Chantun Grischun Chantun Grischun Cantone dei Grigioni Cantone dei Grigioni 1

Information for foreigners

1 Allegra, Grüezi, Buongiorno ...... 5

2 Information about Switzerland ...... 6

3 Information about the canton of Grisons ...... 8

4 Linguistic diversity in the canton of Grisons ...... 10

5 Integration ...... 13

6 Communication ...... 15

7 Work ...... 17

8 Residence permit and residence permits for partners and children ...... 21

9 Marriage and family ...... 23

10 Children ...... 25

11 School and vocational training ...... 29

12 Housing ...... 33

13 Health ...... 35

14 Insurances ...... 38

15 Taxes ...... 41

16 Social counselling service and social benefits ...... 43

17 Everyday – Social life ...... 45

18 Mobility ...... 48

19 Environment ...... 51

20 Addresses and links ...... 53

21 What to do in an emergency ...... 65

Legal notice ...... 66 2 3

Content

1 Allegra, Grüezi, Buongiorno ...... 5 9 Marriage and family ...... 23 13 Health ...... 35 18 Mobility ...... 48 - Marriage ...... 23 - Addresses of doctors ...... 35 - Public transport ...... 48

2 Information about Switzerland ...... 6 - Civil partnerships ...... 23 - Illness or accident ...... 35 - Driving a car in Switzerland ...... 49 - Brief history and civics ...... 7 - Birth ...... 23 - Hospital ...... 36 - Bicycle ...... 49 - Maternity leave and maternity payments .....24 - Advice and care & support at home ...... 36

3 Information about the canton - Family allowances ...... 24 - Senior citizens ...... 36 19 Environment ...... 51 - People with disabilities ...... 37 of Grisons ...... 8 - Protect the environment! ...... 51 - People with psychological problems ...... 37 - Facts and figures ...... 9 10 Children ...... 25 - Waste ...... 51 - Young children ...... 25 - Drinking water ...... 51 4 Linguistic diversity in the canton - Advice for mothers and fathers ...... 25 14 Insurances ...... 38 - Borrowing of books and games for - Obligatory insurances ...... 38 20 ...... of Grisons ...... 10 Addresses and links 53 children ...... 26 - Medical insurance ...... 38 - Overview ...... 53

- Low-cost children’s clothing ...... 26 - Reduction in premiums for medical - Hospitals in Grisons ...... 54 5 Integration...... 13 - Grisons Information Centre for Integration .1 3 - Childcare services ...... 26 insurance ...... 39 - Psychiatry ...... 54 - Services for parents ...... 27 - Accident insurance ...... 39 - Regional social services ...... 55

- Voluntary insurances ...... 40 - Municipal social services...... 55 6 Communication ...... 15 11 ...... - Language, the key to successful School and vocational training 29 - Interpreter service GR 56 - Parental responsibility ...... 30 15 Taxes ...... 41 - Consulting services ...... 56 integration! ...... 15 - Secondary schools and vocational - Finances ...... 58 - Interpreter service ...... 15 training ...... 30 16 Social counselling service and social - Health ...... 58

- Grammar schools, commercial colleges ...... - Language schools ...... 60 7 Work ...... 17 benefits 43 and specialised middle schools ...... 30 - Individual social counselling ...... 43 - Violence/Victim assistance ...... 61 - Work where others spend their holidays! ...... 17 - Occupational apprenticeship ...... 31 - Financial social assistance ...... 43 - Integration/Migration ...... 62 - Occupational integration ...... 17 - Basic and further training in the tertiary - Racism ...... 63 - Wage and social security contributions ...... 17 sector ...... 31 - Law ...... 63 - Job search ...... 18 17 Everyday – Social life ...... 45 - School psychological service ...... 32 - Associations and societies ...... 63 - Unemployed - what now? ...... 18 - District life/village life ...... 45 - Grisons Children’s and Youth Psychiatry ...... 32 - Illegal employment ...... 19 - Associations, societies and clubs ...... 45 - Violence towards children ...... 32 21 What to do in an emergency ...... 65 - Basic and further training ...... 20 - Foreigners’ associations and societies ...... 46

- Recognition of foreign diplomas ...... 20 - Libraries ...... 46 12 Housing ...... 33 - Museums, theatres and cinemas ...... 46 Legal notice ...... 66 - Apartment ads ...... 33 8 Residence permit and residence - Shopping ...... 46 - Advice centre for tenancy law ...... 34 - Banks ...... 46 permits for partners and children ...... 21 - Public holidays ...... 47 - Excursions and recreation...... 47 5

1 Allegra, Grüezi, Buongiorno

A warm welcome to the canton of Grisons!

The canton of Grisons is attractive not only for tourists but also as a place to live and work, thanks to its diverse offerings, its beautiful landscape, its multilingualism and its institutions and traditions.

Nationals from some 125 countries live in the cantonal territory. Thus, approximately two thirds of the 193 officially recognised states in the world are represented in the canton. Living in cultural and linguistic diversity is thus part of everyday life in Grisons and necessitates good consensus between the different groups of the population and between the regions.

This does not go without saying. It requires from every individual the willingness to champion a good and peaceful co-existence. This is based on rights and obligations for all and mutual respect and the willingness to enter into dialogue.

For all those who settle in our canton, the learning of the local language will become the key to a constantly growing independence and autonomy in everyday life. We invite you to make use of the many services at your new place of residence and to participate in the social, commercial and cultural life – whether it is at work, at school, in recreational activities, in societies and associations, or in organisations.

You will find a host of information on everyday activities and life in our canton. We wish you a warm welcome and hope you have a successful start in Grisons, much enjoyment in discovering this wonderful canton and many interesting encounters.

Barbara Janom Steiner Regierungsrätin 6 7

2 Information about Switzerland

National languages German 64.0% Germany French 20.0% Italian 6.0% Romansh 0.5% France Other languages 9.5% Liechtenstein Austria Brief history and civics

On 1st August 1291, the «Old Confederation» was established by the municipalities Uri, Schwyz and Unterwalden as a loose alliance of valley municipalities. Other municipalities and regions subsequently joined, creating the modern federal state of Switzerland in 1848. 1st August is a national holiday in Switzerland.

Switzerland is a direct democracy in which women and men who are entitled to vote can have a direct influence on politics not only via elections but also via frequent referenda on laws and issues. The right of co-determination exists at national, cantonal and municipal level. Swiss are entitled to vote from the age of 18. Italy

CH = Confoederatio Helvetica

In figures (2012) You can find further information on the civics of Population 8,039,060 Switzerland in the brochure «Echo». Foreign nationals 23,26% It can be ordered from all bookshops or from Area 41,300 km2 HEKS, Regionalstelle Ostschweiz Cantons 26 071 410 16 84, www.echo-ch.ch 8 9

3 Information about the canton of Grisons

Facts and figures (2012)

LIECHTENSTEIN More than 193,000 people live in the canton of Grisons. Of these, around 33,500 are foreign nationals. At 7,106 km2, Grisons is the largest canton in Switzerland, covering St. Gallen 1/6 of Switzerland’s total area. Around 37,000 people live in the canton’s main city Chur, ÖSTERREICH one of the oldest settlements in Switzerland. Maienfeld Seewis The canton is divided into 11 regions, 39 districts and some 158 municipalities. Schwyz Landquart Schiers Luzein 80% of the municipalities have fewer than 1000 inhabitants. Glarus Küblis Fünf Dörfer Jenaz Ramosch Trins Klosters Uri Imboden Chur Ruis Plessur Prättigau/ Schanfigg Davos Ilanz Rhäzüns Churwalden Inn Suot Tasna Davos Domleschg Surselva Thusis Belfort Sur Tasna Disentis Safien m ü. M Alvaschein 4500 Lumnezia/Lugnez Bergün Schams 4000 Albula Val Müstair Highest mountain Hinterrhein 3500 Oberengadin Piz Bernina Rheinwald 3000 Surses Maloja (4049 m above sea level) 2500 Avers 2000 Mesocco Ticino Poschiavo 1500 Lowest point Border to Ticino Number of valleys 150 Bregaglia Bernina ITALIA 1000 Moesa (260 m above sea level) Number of lakes 615 Calanca 500 Number of mountain peaks 937 Brusio 0 Roveredo

Further information can be found at www.gr.ch 10 11

4 Linguistic diversity in the canton of Grisons

The languages of the canton of Grisons There are three official languages in the canton of Grisons: German German, Romansh and Italian. Romansh LIECHTENSTEIN Italian German St. Gallen For most inhabitants of the canton, German is the native language, i.e. they write High ÖSTERREICH German and speak Swiss German. Maienfeld Schwyz Samnaun Romansh Glarus In the Engadin, in the Münster Valley, in Central Grisons and in the Surselva, Trins Romansh is the standard language. Romansh is not only a language; it is also a family Uri Chur of 5 idioms: Sursilvan, Sutsilvan, Surmiran, Puter and Vallader. Ilanz Davos Zernez Italian Thusis Italian is spoken in the four valleys Puschlav, Bergell, Misox and Calanca. Disentis/ Mustér

Splügen Samedan

Poschiavo Ticino Vicosoprano ITALIA

Roveredo 12 13

5 Integration

Integration is a dynamic, individual and strasse 24 in Chur and offers the follow- social process that is based on the mutual ing services: relationship between obligations and - Provision of information and low-thresh- rights and aims to facilitate participa- old advice on topics and issues relevant tion in commercial and social life for all for integration sections of the population. The promotion - Overview of the language courses and of integration is based on the principle integration services offered in the can- of «challenge and encouragement» and ton supports in particular the learning of a - Personal and individual language advice language, professional advancement and with the opportunity to take a language social participation. grading test - Issuing and lending of information mate- The Department of Integration manages rial on important life topics in various and coordinates the specific promotion languages, specialist literature, maga- of integration at cantonal and municipal zines and DVDs level. It promotes and supports projects on linguistic and social integration and Informationszentrum Integration ensures the provision of information in Graubünden (Grisons Information Centre the area of integration. for Integration) 081 257 36 83 Fachstelle Integration Graubünden Details about opening hours can be found at (Grisons Department of Integration) www.integration.gr.ch 081 257 26 38, www.integration.gr.ch Useful information about various areas of Grisons Information Centre for life such as school, work, education and Integration health - in twelve languages also in audio The Information Centre for Integration is form - and information about language located at the premises of the SpeciaIist and integration courses can also be found Department for Integration at Engadin- on the website www.integration.gr.ch. 14 15

6 Communication

Language, the key to Interpreter service successful integration Learning the local language is important. Do you want to participate actively and With regard to good understanding in with equal entitlement in the commercial, important discussions and meetings, it cultural and social life at your new place can be necessary and helpful to draw on of residence? Good knowledge of the local an intercultural translation. language opens doors to enable you to do so. The best and fastest way to learn Verdi – Interkulturelles Übersetzen in der the local language is to attend language Ostschweiz (Verdi – Intercultural trans- courses. lating in Eastern Switzerland) provides professional intercultural translators in A list of the language schools in the can- around 60 languages. This service incurs ton can be found in the chapter «Address- a fee. es and links». The website of Grisons Integration www.integration.gr.ch also Verdi – Interkulturelles Übersetzen in offers an overview of existing language der Ostschweiz (Verdi – Intercultural courses offered. For more information on translating in Eastern Switzerland) learning a language or for personal ad- 0848 28 33 90, www.verdi-ost.ch vice regarding languages, please contact the Information Centre for Integration.

Informationszentrum Integration Graubünden (Grisons Information Centre for Integration) 081 257 36 83 Information about opening times can be found at www.integration.gr.ch 16 17

7 Work

Work where others spend their holidays!

Internationality has a long tradition in Grisons. Tourism as a dominant economic sector, the health sector, small and medium-sized companies, numerous internationally and nationally active companies as well as the cantonal administration offer a large number of attractive jobs in a whole variety of professions.

Occupational integration Wage and social security contributions Work ensures people’s livelihood and promotes integration in society. The Obligatory contributions for Old Age requirement for employment is a work and Survivors’ Insurance (AHV – 1st permit and good knowledge of the local pillar), Invalidity Insurance (IV), Unem- languages. On the following websites, you ployment Insurance (ALV) and Accident will find information on the necessary Insurance (UV) are deducted from your residence permits and on employment. wage. From an annual income of around CHF 20,000.00, contributions are also www.kiga.gr.ch deducted for the occupational benefit www.afm.gr.ch scheme (the so-called 2nd pillar) as a www.bfm.admin.ch supplement to the AHV. Overall, the www.swissuni.ch obligatory social security insurances www.wege-zum-beruf.ch constitute around 15% of income. www.berufsberatung.ch www.migraweb.ch 18 19

Job search Unemployed – what now? The following is important if you become Illegal employment or are at risk of becoming unemployed: Job ads can be viewed at the Regional People who live in Switzerland and - Start immediately with the search for a People who are paid for occasional work Job Placement Centres (RAV) and can be become unemployed are entitled to new job if you have not already begun. in the areas of cleaning, childcare, house- found in daily newspapers, the regional unemployment benefit provided that all Proof of these efforts is to be submitted hold and garden, are also deemed to be or municipal gazettes, in temping agen- the necessary requirements are met. The when claiming unemployment benefit. employed and must firstly hold a permit cies and on the Internet, for example at fundamental conditions for this are a Corresponding notes and copies of writ- from the aliens’ police and secondly be valid residence permit and 12-months of ten applications and letters of rejection registered with the social security author- www.jobarea.ch employment in the 2 years before becom- are to be retained. ities, or register himself/herself. If this is www.suedostschweiz.ch ing unemployed. - Please report immediately to the job not done, this is illegal employment and www.jobs.ch centre in the place where you live. the person concerned is not insured in For questions with regard to unemploy- the event of unemployment, accident or ment, please contact the Unemployment Further information can be found at invalidity. Insurance ‘Funds and the Regional Job Placement Centres (RAV). www.kiga.gr.ch or Staatssekretariat für Wirtschaft SECO www.jobarea.ch (State Secretariat for Economic Affairs) 3003 Bern 031 322 56 56 www.keine-schwarzarbeit.ch 20 21

8 Residence permit and residence permits for partners and children

Basic and further training Recognition of foreign diplomas Residence permits for EU/EFTA citizens At Grisons Office for Migration and Civil can be applied for both before and after Law (Amt für Migration und Zivilrecht There is diverse information on basic and The State Secretariat for Education, entering Switzerland. Residence permits Graubünden) or on its website, there further training in the vocational infor- Research and Innovation is responsible to citizens of third states who are in are information sheets on residence mation centres (BIZ). Specialist personnel for the recognition of diplomas acquired employment (citizens of states who are permits and family reunion with the most are available for information and brief abroad. not members of the EU/EFTA) will only important information in German and discussions. A visit is free of charge and be issued in exceptional cases. In other Italian. possible without an appointment during Staatssekretariat für Bildung, Forschung words, if they are qualified workers or opening hours. Personal career advice, und Innovation SBFI (State Secretariat for there are special grounds that justify an Amt für Migration und Zivilrecht which incurs a fee, requires a prior Education, Research and Innovation SERI) exception. Graubünden AFM (Grisons Office for appointment. 031 322 21 29, www.sbfi.admin.ch Migration and Civil Law) Nationals of EU/EFTA member states 081 257 30 01, www.afm.gr.ch Further information on occupational, If you have many years of professional can normally send for their family studies and career counselling and on experience, you can have your experience members irrespective of the type of the regional counselling and information validated, subject to certain conditions, residence permit they hold. Parents centres (BIZ) can be found at and acquire a professional qualification and children are deemed to be family recognised in Switzerland. members. Nationals of third countries Zentralstelle für Berufsberatung Amt who hold a residence permit may submit für Berufsbildung Graubünden (Grisons Amt für Berufsbildung Graubünden a request for family reunion (spouse Central Office for Vocational Counselling, (Grisons Office of Professional Education) and children) to the Office for Migration Office of Professional Education) 081 257 27 72, www.berufsbildung.gr.ch and Civil Law (Amt für Migration und 081 257 27 72, www.berufsbildung.gr.ch Zivilrecht), taking into account the statutory requirements. The request for For the recognition of degrees family reunion must be submitted within 5 years and, in the case of children older Rektorenkonferenz der Schweizer Univer than 12, within one year. sitäten CRUS (Conference of the Deans of Swiss Universities) 031 306 60 32/38, www.crus.ch 23

9 Marriage and family

Every third marriage in Switzerland is a Civil partnerships bi-national union. Couples of the same gender have the www.binational.ch option of having their partnership regis tered. The responsible registry office of the place where you live will inform you Marriage about the steps to be taken.

In Switzerland, you have to be 18 years Birth old to marry. Only marriages that have been conducted at a registry office will Each birth is to be reported to the respon- be recognised. The responsible registry sible registry office of the place where office at your place of residence will you live. If the child is born in a hospital, inform you about the requirements the hospital will register the birth. With a that need to be met and the documents home birth, the midwife is responsible for required. registering the birth.

In Switzerland, there is a right of free choice of partner. Accordingly, families or other persons have no right to force women or men into marriage against their will.

www.zwangsheirat.ch www.terre-des-femmes.ch www.gegen-zwangsheirat.ch 24 25

10 Children

Maternity leave and maternity Family allowances Young children Advice for mothers and payments fathers Employed persons are entitled to family Pro Juventute has written the brochure Women who were in employment when allowances. For children up to the age «Unser Kind» («Our child»), offering prac- For the monthly check-up of the babies their child was born are entitled to ma- of 16, the child allowance is CHF 220.00 tical advice on the diet, development and or to discuss problems in children up to ternity pay. The condition for this is that per month. For young persons in educa- upbringing of a child, health care and the age of three (in Chur up to the age they were insured for the nine months tion or training up to a maximum age of accident prevention, mother/father role of 5), you can contact the advice service leading up to the birth and in this period 25 the training/education allowance is and family organisation. This is available for mothers and fathers in your region were in employment for at least 5 months. CHF 270.00 per month. The employer will in the languages German, Tamil, Alba- during the public counselling hours by The entitlement begins on the day of normally transfer the family allowance nian, Turkish, Serbian/Croatian/Bosnian, telephone or directly. Counselling offices the birth and ends at the latest after 14 with the wage. Under certain circum Portuguese, Spanish and English. in the canton with the respective surgery weeks. In this period, up to 80% of the stances, parents not in employment can hours can be found at salary will be paid out, a maximum how- also receive child allowance. Pro Juventute ever of CHF 196.00 per day. 044 256 77 33, www.pro-juventute.ch www.muetterberatung.ch/gr/ Sozialversicherungsanstalt des Kantons Sozialversicherungsanstalt des Kantons Graubünden SVA (Social Insurance Graubünden SVA (Social Insurance Institution of the Canton of Grisons) Institution of the Canton of Grisons) 081 257 41 11, www.sva.gr.ch 081 257 41 11, www.sva.gr.ch 26 27

Borrowing of books and Childcare services (for a fee) Childminders Services for parents games for children Children can also be looked after by Playgroup childminders. Childminders look after Raising children is often a major chal- At various locations in the canton, there In the playgroup, children from the age children of all ages, including school-age lenge for parents. The association «Eltern- are libraries (books) and toy libraries of 3 meet up once or twice a week until children, at their homes. The childcare bildung Graubünden» (Grisons Parental (toys). Books and toys can be borrowed they are old enough to go to a pre-school times (lunch, help with homework, half- Education) offers a diverse range of from there for a financial contribution. establishment. The playgroup offers the day, full-day or weekend childcare) are courses throughout the canton for parents child a safe and straightforward environ- agreed on an individual basis. and guardians on topics relating to the www.lesengr.ch ment in which he/she can gain his/her upbringing of children. www.ludochur.ch first experiences outside of the family. Beratungsstelle Kinder und Jugendliche Information on this can be obtained from betreuen, begleiten, bestärken Elternbildung Graubünden (Grisons the place where you live. (Counselling service for supporting, Parental Education) Low-cost children’s clothing accompanying and encouraging children www.elternbildung-gr.ch Crèche and young people) Good clothing can be bought at low prices The crèche looks after children until they 081 300 11 40, www.kjbe.ch from second-hand stores for children’s are old enough to go to school. You can clothing, thrift shops, at the Caritas obtain information on childcare services Extracurricular activities Centre in Chur and at clothing bazaars. from the place where you live or from Please contact the management of your school or the responsible cantonal depart- Beratungsstelle Kinder und Jugendliche ment if you have any questions regarding betreuen, begleiten, bestärken services such as after-school club, lunch, (Counselling service for supporting, or holiday pass. accompanying and encouraging children and young people) Amt für Volksschule und Sport Grau 081 300 11 40, www.kjbe.ch bünden (Grisons Department for Elemen tary School and Sport) 081 257 27 36, www.avs.gr.ch 28 29

11 School and occupational training

In Switzerland, the school systems vary from canton to canton. In the canton of Grisons, school is obligatory and free of charge from the age of 7 until the age of 16.

Pre-school From the age of five, children attend pre-school establishments. It lasts two years.

Compulsory education Compulsory education starts in the year in which the child turns seven and lasts nine years.

School system in the canton of Grisons Pre-school 2 years Primary level Primary school, small class 6 years Secondary level I Secondary school, middle school, small class, 3 years Secondary level II Voluntary 10th school year at grammar school, 3 – 5 years specialist middle school, occupational apprenticeship/training in the training company, higher vocational school Tertiary level Higher college 3 – 6 years Polytechnic University, Federal Institute of Technology

Information on all school topics can be obtained from the schools or the

Amt für Volksschule und Sport Grau- bünden (Grisons Department for Elemen- tary School and Sport) 081 257 27 33, www.avs.gr.ch 30 31

Parental responsibility Free-of-charge careers Grammar schools, commercial vocational certificate or a federal certifi- and specialist middle schools service for young people cate of aptitude. Both qualifications are (general schools) Parents are responsible for the upbring- recognised throughout Switzerland. ing and education of their children. They Vocational, study and career counsellors undertake to send their children to school assist young people in their choice of an Information on the various services Amt für Berufsbildung Graubünden and to ensure that they attend school occupation, study course or career. They available can be found at (Grisons Office of Professional Education) and comply with the timetable and the help them to make a decision through 081 257 27 68, www.berufsbildung.gr.ch school rules. They must also ensure that discussions, information and tests. The www.bks-campus.ch children do their homework and pro- cantonal advice centres are located in www.ahb.gr.ch vide them with the necessary boundary Chur, Davos, Ilanz, Poschiavo, Roveredo, parameters to do so. The collaboration Samedan, Scuol and Thusis. Basic and further training in between school and parents is of pivotal the tertiary sector importance in Switzerland. The parents Amt für Berufsbildung Graubünden Occupational apprenticeship are regularly invited by the school to (Grisons Office for Vocational Education) In the canton of Grisons, there is a parents’ discussions and parents’ eve- 081 257 27 68, www.berufsbildung.gr.ch If young men and women opt for an comprehensive range of higher colleges, nings. Participation is important for occupational apprenticeship after school, universities and research institutes. parents and children in order to find the for instance as a carpenter, electrician or best solutions to problems at school or tailor, they have the possibility of doing Amt für Höhere Bildung Graubünden forthcoming choice of profession. Higher schools and vocational an occupational apprenticeship. Based on (Grisons Department for Higher training an apprenticeship contract, the appren Education) tices will be employed at the training 081 254 12 30, www.bildung-gr.ch After the period of compulsory educa company where they will be trained tion, the pupils decide between a and remunerated by the employer. They higher general school or a vocational attend a vocational college on one or two apprenticeship. days a week; during the remaining time, they acquire practical knowledge in the company. An apprenticeship lasts two to four years and is concluded with a federal 32 33

12 Housing

School psychological service Grisons Children’s and Youth Apartment ads Important: Psychiatry - You apply based on apartment ads; the The range of counselling services is Apartment ads can be found in your landlord selects the tenant. oriented to children in pre-school estab- If your child has psychological problems, regional gazette, in daily newspapers and - Please note the contractual conditions, lishments and elementary schools if while difficulties with him/herself, in the fami- on the Internet. Low-cost apartments can such as periods of notice. at school problems arise in the develop- ly, in dealing with friends or if he/she has also sometimes be found on the customer - In rental apartment blocks, there are ment, behaviour or in the emotional come into conflict with the law, Kinder- notice boards in large stores such as building rules that stipulate regulations well-being of the child. The service is und Jugendpsychiatrie Graubünden (kjp) Migros and Coop. governing the co-existence between offered to parents, children, young people, can be contacted. tenants (for example: silence at night or teachers and other educational specialists www.immoscout.ch the use of the washing machine). in the form of help for self-help. Kinder- und Jugendpsychiatrie Grau www.homegate.ch - Each rental apartment block has a bünden kjp (Grisons Children’s and www.comparis.ch caretaker who ensures that the building Amt für Volksschule und Sport Grau Youth Psychiatry) www.gkb.ch rules are complied with and that the bünden (Grisons Department for Elemen 081 252 90 23, www.kjp-gr.ch www.suedostschweiz.ch building is kept clean inside and out. tary School and Sport) - Each household must pay reception fees 081 257 27 41, www.avs.gr.ch If you are interested in an apartment, you for radio and TV appliances. These must Violence towards children usually have to complete a registration be registered with the Swiss Collection form and provide the apartment owner or Department in Freiburg at the address If a child shows signs of having experi- apartment manager with documents such enced violence, the «Fachstelle Kindes as an extract from the collection register Billag AG schutz» (Department for Child Protection) and your residence permit. Postfach, 1701 Freiburg, can be contacted for professional counsel- 0844 834 834 ling and support.

Fachstelle Kindesschutz Graubünden (Grisons Department for Child Protec tion) 081 257 31 50, www.soa.gr.ch 34 35

13 Health

Further information and a brochure on Beratungsstelle Mietrecht Detailed information on the topic of Illness or accident the topic of «Housing» – available in 11 (Advice Centre for Tenancy Law) «Health» can be found on the Internet languages – can be obtained from the portal «migesplus». The «Health Direc- In Switzerland, it is usual to have your Grisons Tenants Federation provides tory», which is available in different own GP who is the first point of contact in Bundesamt für Wohnungswesen BWO information on matters related to the languages, is specifically recommended. the event of illness or accident. If you are (Federal Office for Housing) renting of an apartment. unable to reach your GP by telephone, you 032 654 91 11, www.bwo.admin.ch Schweizerisches Rotes Kreuz (Swiss Red will hear a message on his/her answering Mieterverband Graubünden (Grisons Cross) machine informing you of the doctor who Tenants Federation) 031 960 75 71, www.migesplus.ch is standing in for him/her. The emer- 081 534 05 95, www.mieterverband.ch gency service of the hospital near you can also be contacted for information. Addresses of doctors In the event of conflicts, you can contact With emergency assistance, please call your municipality for the address of the A list of doctors in your region can be the arbitration centre responsible. found in any telephone directory Emergency paramedic number 144

What to do in an emergency

see Chapter 21, page 65 36 37

Hospital Senior citizens People with disabilities People with psychological problems In the case of serious illness, birth or At Pro Senectute, senior citizens receive Persons with a psychological or physical accident, your GP will transfer you to a advice and support and also care at home, disability and their next of kin or their The Grisons Psychiatric Services ensures specialist doctor, a hospital in the canton if required. contact persons can receive support and psychiatric care in inpatient, partial of Grisons or a psychiatric clinic. The counselling from Grisons Social Insur- inpatient and also in the outpatient obligatory medical insurance will pay for Pro Senectute Graubünden ance Institution, from Pro Infirmis or – in department for psychiatrically ill adults. hospital stays in the canton. 081 252 75 83 the case of children – from the early www.gr.pro-senectute.ch remedial education service. Psychiatrische Dienste Graubünden PDGR (Grisons Psychiatric Services) Advice and care & support at Sozialversicherungsanstalt des Kantons 058 225 25 25, www.pdgr.ch home Graubünden (Social Insurance Institution of the Canton of Grisons) If you are dependent on home help as 081 257 41 11, www.sva.gr.ch The Grisons Children’s and Youth the result of illness or accident, you can Psychiatry is responsible for the contact Spitex in the place where you live. Pro Infirmis Graubünden psychiatric care of children and young 081 257 11 11, www.proinfirmis.ch people. Spitex Graubünden 081 252 77 22, www.spitexgr.ch Stiftung Heilpädagogischer Dienst Grau Kinder- und Jugendpsychiatrie Grau bünden (Grisons Foundation for Remedial bünden kjp (Grisons Children’s and Youth Education Services) Psychiatry) 081 257 02 80, www.hpd-gr.ch 081 252 90 23, www.kjp-gr.ch 38 39

14 Insurances

Many insurances can be taken out in Basic medical insurance Dental treatments will not be paid for by Reduction in premiums for Switzerland. There are obligatory insur- the medical insurance company! medical insurance ances and those that are voluntary. Every person living in Switzerland must Information on the offers and premiums insure himself/herself with a medical of the various medical insurance compa- Persons in modest financial circum insurance company within three months nies can be found at stances receive a financial contribution Obligatory insurances after moving to the country. This also from the government and the canton to applies for all persons who come to www.priminfo.ch the premiums for the obligatory medical In addition to the social security insur Switzerland to join their relatives and for www.comparis.ch insurance. This contribution is called ance (cf. «Work» chapter), persons newborns who are automatically insured «Individuelle Prämienverbilligung» resident in Switzerland must also take via the medical insurance company of (individual reduction in premiums). out the following insurances: their mother for the first 3 months after - Basic medical insurance birth. The medical insurance companies Sozialversicherungsanstalt Graubünden - Accident insurance are bound by law to accept the person (Social Insurance Institution of the - If you own a vehicle: vehicle insurance, into the basic medical insurance. The Canton of Grisons) motorcycle insurance basic insurance pays the costs for treat 081 257 41 11, www.sva.gr.ch - If you own a building: building ment by doctors and in public hospitals insurance of the canton of Grisons. There is a deductible, i.e. part of the doctor’s and/ Accident insurance or hospital bills must be paid by the patient himself/herself. The amount Persons in employment who work at least of the deductible can be determined eight hours a week are insured by their individually and influences the amount of employer against accidents. Persons who the monthly health insurance premiums. work fewer than eight hours a week on average as well as persons not in employment or in self-employment must insure themselves with a medical insurance company against accident. 40 41

15 Taxes

Voluntary insurances Insurances are offered by many Swiss In Switzerland, private individuals pay Persons with other residence insurance companies. The independent income and wealth tax. These taxes permits - Supplementary medical insurance websites finance public sector tasks that are Foreign employees who do not have a - Third-party liability insurance carried out by the government, cantons permanent residence permit will have the (for damage or loss towards third www.comparis.ch and municipalities. taxes deducted directly from their wage/ parties, often requested by building www.c-primes.ch salary (tax at source). This affects, among management companies and owners for Persons with a permanent residence others: the rental of an apartment or a house) offer information, comparisons and the permit (C permit) - Foreigners with an annual permit - Household contents insurance opportunity of requesting insurances For the calculation of the taxes to be paid, - Foreigners with a weekly permit - Insurance against loss of earnings online and in several languages. Swiss citizens and persons with a perma- - Foreigners with a permit for a short - Legal expenses insurance nent residence permit must complete a period - and many others It is possible that insurances that you tax return each year. The tax return must - Cross-border commuters have taken out in your home country are be submitted to the tax office of the place - Persons accepted temporarily All insurances normally have a deduct- also valid in Switzerland. where the person lives. - Asylum seekers ible, i.e. part of the claim costs must be borne by the insurant himself/herself. Steuerverwaltung des Kantons Grau bünden (Tax Administration of the Canton of Grisons) 081 257 21 21, www.stv.gr.ch 42 43

16 Social counselling services and social benefits

Grisons Social Security Office has a requirement for this is that the person comprehensive mandate in the area of affected lives in the canton of Grisons. individual and family counselling and in economic social assistance. Social benefits are only granted if the person has no claim to other statutory benefits, such as invalidity pension and Individual social counselling the family or individual person cannot provide the financial assistance. The The employees in the regional social social benefits are calculated individually services are responsible for individual in every case and depend on the personal counselling. In addition to the regional circumstances, the living costs, the social services, there are specialised income conditions and the duration of the social services in the area of child protec assistance. tion, victim assistance and addiction problems. An overview of the regional The calculation is done pursuant to the and specialised social services can be cantonal provisions and recommenda- found under the chapter «Addresses and tions of the municipalities and the links». guidelines of the Swiss Conference on Social Benefits. In the canton of Grisons, the municipalities decide on the social Financial social assistance benefits to be granted.

As a fundamental principle, everyone Kantonales Sozialamt Graubünden is responsible for earning his/her own (Grisons Cantonal Social Security Office) livelihood himself/herself. People who 081 257 26 54, www.soa.gr.ch have temporary or ongoing financial difficulties and are unable to solve these on their own, can claim social benefits. The 44 45

17 Everyday – Social Life

District life/village life Associations, societies and clubs Municipal districts or villages organise festivals or celebrations which you can There are numerous facilities and associa- participate in actively or as a visitor. tions, societies and clubs for men, women, Work colleagues, acquaintances, relatives, children, young people and senior citi- friends and neighbours are the best zens. people to ask. There are also meeting places in the districts and villages, such Associations, societies and clubs have as playgrounds, community centres, an important role in everyday life and swimming pools, where contacts can be encourage contact with other people. made. There are football clubs, chess clubs, music associations, cultural associations, political societies, women’s clubs and many more. There are also services such as mother-child gymnastics («MuKi- Turnen»), gymnastics for senior citizens, choirs, associations for men and women. The facilities and associations are open to all interested persons and associations, societies and clubs welcome new members. Ask at your local municipal administration about the different offers and contact details. 46 47

Foreigners’ associations and Museums, theatres and Public holidays Excursions and recreation societies cinemas The following days are public holidays in A wealth of tips for excursions and There are a large number of foreigners’ In some municipalities, there are smaller the canton of Grisons. Shops are closed on recreational activities can be found in the associations and societies in the canton. and larger museums, theatres and these days. On the day before, the shops tourism offices or at A corresponding overview can be found at cinemas. normally close earlier, most of them at 4 pm. www.graubuenden.ch www.integration.gr.ch Shopping - New Year’s Day (1 January) From Monday to Friday, the opening - Good Friday, Easter Sunday and Libraries hours are normally 8.00 am – 6.30 pm, Easter Monday on Saturday from 8.00 am – 5.00 pm. - Ascension There are public libraries in the larger Most shops are closed on Sundays. - Whit Sunday and Whit Monday municipalities. Information on this can The opening hours vary between regions. - National holiday (1 August) be obtained from the place where you live. - The Federal Fast - Christmas Day (25 December) In Chur, there is the Intercultural Library Banks - Boxing Day (26 December) Vossa Lingua with books and videos in many languages. The banks usually close earlier than the There are also other public holidays shops, most of them between 5.00 pm specific to regions and localities. An Vossa Lingua and 5.30 pm. Most banks are closed on overview can be found at 081 250 72 91 or 076 308 27 11 Saturdays and Sundays. www.vossa-lingua.ch www.feiertage-schweiz.ch 48 49

18 Mobility

Public transport: Train and bus Driving a car in Switzerland Alcohol and drugs at the wheel The drink-drive limit is 0.5‰. For drivers There is a well-developed rail and bus net- Driving licence who have only recently passed their test work in Switzerland. Timetables and route Holders of a foreign driving licence who and for professional drivers, the limit is maps can be found at take up residence in Switzerland must 0.1‰. No allowance for the consumption exchange their driving licence for a Swiss of drugs. Rhätische Bahn – RhB (Rhaetian Railways – one within one year. The corresponding only in Grisons) conditions vary depending on the country Motorway tax disc («Vignette») www.rhb.ch of origin. To drive on motorways in Switzerland, you must display a motorway tax disc Postauto Strassenverkehrsamt des Kantons Grau («Vignette») which must be renewed every www.postauto.ch/graubuenden bünden (Road Traffic Licensing Department year. Motorway tax discs can be pur- of the Canton of Grisons) chased for instance from petrol stations Schweizerische Bundesbahnen – SBB 081 257 80 00, www.stva.gr.ch and post offices. (Swiss Railways) www.sbb.ch Strassenverkehrsamt des Kantons Grau Speed limit bünden (Road Traffic Licensing Department The SBB and the RhB offer various travel The following speed limits apply in Swit- of the Canton of Grisons) cards that make the use of the public zerland: 50 km/h within cities, towns and 081 257 80 00, www.stva.gr.ch transport cheaper (for instance half-price villages; 80km/h outside of cities, towns travel card (Halbtax), general travel card and villages and 120 km/h on motorways. (GA), monthly travel card (Monatsabo), In cities, towns and villages there are Bicycle Gleis 7, junior travel card (Juniorkarte). also zones with a speed limit of 30 km/h Accompanied children under the age of six or 20 km/h. In Switzerland, the bicycle is a popular, travel free of charge. Further information everyday means of transport. It is is available at any railway counter or at worth taking out a third-party liability insurance so that you are insured for any www.rhb.ch damage that you cause as a cyclist. www.sbb.ch 50 51

19 Environment

Protect the environment! - Oils and toxic substances such as paints, varnishes, mercury, etc. Everybody can play their part in protect- - Clothes that can still be worn ing the environment by saving petrol, Glass, aluminium, PET, etc. can be dis- electricity and water and disposing of posed of at container collection points or waste properly. recycling depots. Recycling depots also take back bulky waste, paper, cardboard Waste and special waste, for a charge in some cases. Many shops take back batteries As a fundamental principle, waste dis- and electrical devices free of charge. posal is a service that incurs a fee. You can obtain precise information on what Comprehensive information on the topic is disposed of when and where from the of waste and recycling can be found at administration where you live. www.abfall.ch Separation of waste The separate disposal of waste is environ- mentally friendly and saves costs. The Drinking water following are separated from household waste. In Switzerland, water from the tap is - Glass and cans high-grade drinking water. - Paper and cardboard - Compost and Christmas trees Further information can be obtained from - Bulky waste (for instance, furniture, the carpets) and iron - Batteries and electrical devices Bundesamt für Umwelt BAFU (Federal - Pharmaceutical products Office for the Environment) 031 322 93 11, www.bafu.admin.ch 52 53

20 Important addresses and links

Overview

Hospitals in Grisons 54 Psychiatry 54 Regional social services 55 Municipal social services 55 Language schools 60 Law 63 Societies and associations 63

Interpreter service 56

Consulting services Family and partnership 56 Finances 58 Health 58 Violence/Victim assistance 61 Integration/Migration 62 Racism 63 54 55

Hospitals in Grisons Regional social services

Kantonsspital Graubünden Chur (Grisons Ospedale Casa di Cura della Bregaglia, Chur Unterengadin/Münstertal, Scuol Cantonal Hospital) with the two sites Kreuz Promontogno Rohanstrasse 5, 7000 Chur Chasa du Parc, 7550 Scuol spital and Frauenklinik Fontana 081 838 11 99 081 257 26 67 081 864 12 68 081 256 61 11 Ospedale San Sisto, Poschiavo Prättigau/Herrschaft/Fünf Dörfer, Landquart Bernina, Poschiavo 081 839 11 11 Ringstrasse 5, 7302 Landquart Via dal Poz 87, 7742 Poschiavo Regional hospitals 081 300 65 00 081 844 02 14 Krankenhaus Thusis 081 632 11 11 Mittelbünden, Thusis Moesa, Roveredo Psychiatry Rathaus, Untere Gasse 3, 7430 Thusis Centro regionale dei servizi, Kreisspital Surses, Savognin 081 650 09 50 Cima Piazza Piaza, 6535 Roveredo (hospital, old people’s and nursing home) Psychiatrische Dienste Graubünden PDGR 091 820 36 40 081 669 14 00 (Grisons Psychiatric Services) Surselva, Ilanz Bahnhofstrasse 31, 7130 Ilanz Ospidal Engiadina Bassa, Scuol Klinik Waldhaus, Chur 081 926 22 90 081 861 10 00 058 225 25 25 Municipal social services www.pdgr.ch Surselva, Disentis/Mustér Ospidal Val Müstair, Sta. Maria Via Sursilvana 25, 7180 Disentis/Mustér Sozialdienst der Landschaft Davos 081 851 61 00 Klinik Beverin, Cazis 081 929 51 71 Berglistutz 1, 7270 Davos Platz 058 225 35 35 081 414 31 10 Regionalspital Prättigau, Schiers www.pdgr.ch Oberengadin/Bergell, Samedan 081 308 08 08 A l’En 2, 7503 Samedan Kinder- und Jugendpsychiatrie Graubünden 081 851 07 20 Regionalspital Surselva, Ilanz (kjp) (Grisons Children’s and Youth Psychiatry) 081 926 51 11 Supports children, young people and their parents with psychological disorders and Spital Davos illnesses. 081 414 88 88 Masanserstrasse 14, 7000 Chur 081 252 90 23 Spital Oberengadin, Samedan www.kjp-gr.ch 081 851 81 11 56 57

Interpreter service, GR Consulting services

Provision of qualified interpreters Consulting in everyday problems Mütter- und Väterberatung GR (Grisons Telephone, SMS and chat advice for children Advice Centre for Mothers and Fathers) and young people. Verdi – Interkulturelles Übersetzen in der Dargebotene Hand Telephone support and information for mothers 147 Ostschweiz (Verdi – Intercultural translating Dargebotene Hand (the Samaritans) offers and fathers, also in your neighbourhood. www.147.ch in Eastern Switzerland) support in difficult life situations via telephone, Reichsgasse 25, Familienzentrum Planaterra, Multergasse 11, 9001 St. Gallen chat or e-mail. It has no religious, cultural or 7000 Chur Sorgentelefon für Kinder (Helpline for 0848 28 33 90 political allegiance. 081 284 10 26 children) www.verdi-ost.ch 143 www.muetterberatung.ch/gr/ Life and crisis counselling for children and young www.143.ch people by telephone or e-mail. Heilpädagogischer Dienst GR (Grisons 0800 55 42 10 (toll-free number) Foundation for Remedial Education Services) www.sorgentelefon.ch Family and partnership Individual assessment and encouragement of children with disabilities and development Reformierte Landeskirche GR Adebar disorders from birth to school age. Advising of Non-denominational counselling from the Advice on issues of family planning, sexuality, parents on the upbringing of their children. Reformed National Church. pregnancy and partnership. Antenatal support for Aquasanastrasse 12, 7000 Chur Bahnhofstrasse 20, 7000 Chur migrants. 081 257 02 80 081 252 33 77 Sennensteinstrasse 5, 7000 Chur www.hpd-gr.ch www.beratung-graubuenden.ch 081 250 34 38 www.adebar-gr.ch Young people Katholische Landeskirche GR Information for parents and young people. Non-denominational counselling from the Binational.ch www.jugend.gr Catholic National Church. Information for binational and intercultural Welschdörfli 2, 7000 Chur couples and families. Pro Juventute 081 254 36 02 www.binational.ch Information on childhood and the teenage years www.gr.kath.ch in various languages. www.pro-juventute.ch www.elternbriefe.ch 58 59

Finances Health

Transfer of money from Switzerland to AA Anonyme Alkoholiker Advice for people with a handicap Sozialdienst für Suchtfragen GR (Grisons countries abroad Everyone who wants to give up drinking is Financial advice for people with a disability; legal Social Services for Addiction Issues) Brochure «Transfers of money from Switzerland welcome at AA. Anonymity is guaranteed. advice for social security issues. Offers support and assistance for people with to countries abroad». Download or order from 0848 848 885 (24 h) Procap Grischun, Hartbertstrasse 10 additions and their families. Questions related www.seco-cooperation.admin.ch/shop/ www.anonyme-alkoholiker.ch 7000 Chur to alcohol, cannabis, drugs, pharmaceutical 081 253 07 07 products or other addictive products are also Advice centre for debt issues Aids-Hilfe GR www.procapgrischun.ch answered. Offers support in the restructuring of debt and Centre for issues relating to HIV/Aids and Loëstrasse 37, 7000 Chur shows ways out of the debt trap. sexually transmitted diseases – Advice for people Krebsliga GR 081 257 26 90 Rotes Kreuz Graubünden (Grisons Red Cross) with HIV or those unsure after a risk situation. Offers help for self-help for sufferers and their www.soa.gr.ch Steinbockstrasse 2, 7000 Chur Lürlibadstrasse 15, 7000 Chur relatives; advises on social security issues, 081 258 45 84 081 252 49 00 organises courses and talks. Spitex GR www.srk-gr.ch www.aidshilfe-gr.ch Alexanderstrasse 38, 7000 Chur Nursing and home services as well as support 081 252 50 90 and advice at home in the event of health Budget advice in general Aids-Hilfe Schweiz www.krebsliga-gr.ch impairments Information and templates for creating your own Aids-Hilfe Schweiz offers the brochure «Directory Spitex Verband Graubünden, Rätusstrasse 22 budget. for Migrants» on partnership, contraception, lilli 7000 Chur www.budgetberatung.ch pregnancy, rights, Aids in many languages. Information for young women on issues of 081 252 77 22 www.shop.aids.ch sexuality and sexual violence. Budget advice for women www.lilli.ch To clarify any questions and with regard to Budget advice for women and assistance in Beratungsstelle Blaues Kreuz GR care on site, the contact details of the regional issues and problems relating to money. (Advice centre of GR Blue Cross) Miges Plus organisations can be found at Frauenzentrale GR Individual advice and self-help groups for alcohol Information on the topic of health and the Swiss www.spitexgr.ch 081 284 80 75 problems, also for relatives. medical system in many languages. www.frauenzentrale-graubuenden.ch Alexanderstrasse 42, 7000 Chur www.migesplus.ch 081 252 43 37 Toolbox Schulden www.blaueskreuz.ch Website of the debt advice service of Caritas St. Gallen and Thurgau with tips on how to get out of the debt trap. www.toolbox-schulden.ch 60 61

Language schools Violence/Victim assistance

Chur Frauenzentrale Graubünden, Chur Davos/Prättigau Frauenhaus GR (Grisons Women’s Refuge) ibW Höhere Fachschule, Südostschweiz, Chur 081 284 80 75 Berufsschule der Landschaft Davos Offers women and children protection in the 081 286 62 62 www.frauenzentrale-graubuenden.ch 081 413 75 17 event of physical and psychological harassment. www.ibw.ch - Low-threshold German courses www.berufsschuledavos.ch Can be reached day and night. - German, English, Italian, Spanish, French, - German, English, Italian 081 252 38 02 Arabic, Chinese, Greek, Japanese, Portuguese, Balikatan, Chur www.frauenhaus-graubuenden.ch Russian, Swiss German, Serbo-Croatian 081 284 13 65 Grischlingua, Davos (Bosnian) www.balikatan.ch 081 416 40 44 Fachstelle für Kindesschutz GR (Grisons - Low-threshold German courses www.grischlingua.ch Centre for Child Protection) Klubschule Migros, Chur - German, English Helps children and young people who have been 081 257 17 47 mistreated or experienced violence and protects www.klubschule.ch Hinterrhein them if they are at risk. - German, English, French, Italian, Spanish, Schule St. Catharina, Cazis Surselva Loëstrasse 37, 7000 Chur Arabic, Brazilian, Chinese, Greek, Japanese, 081 632 10 08 Scuntrada e formaziun Surselva, Laax 081 257 31 50 Dutch, Portuguese, Russian, Swedish, Swiss www.stcatharina.ch 081 920 80 72 www.soa.gr.ch German, Thai - Low-threshold German courses www.scuntradasurselva.ch - German, English, Italian, Romansh, Spanish, Fraueninformationszentrum FIZ (Women’s Lernforum, Chur Portuguese information centre) 081 353 63 62 Engadin Centre for topics relating to migration by women www.lernforum.ch Academia Engiadina, Samedan Language courses subsidised by the canton and the trafficking of women. Advice centre - German, English, French, Italian, Spanish, 081 851 06 12 and the government for German, Italian and for women from Africa, Asia, Latin America Modern Greek, Portuguese, Russian, Japanese www.academia-engiadina.ch Romansh can be found at and Eastern Europe. Brochures for download in - German, English, Italian, Romansh, Russian, www.integration.gr.ch various languages. Lia Rumantscha, Chur Spanish www.fiz-info.ch 081 258 32 22 www.liarumantscha.ch Kaufmännische Berufsschule, Samedan - Romansh 081 852 49 55 www.berufsschule-samedan.ch - German, English, Italian, French 62 63

Integration/Migration Racism

Opferhilfe-Beratungsstelle GR (Grisons Informationszentrum Integration Graubünden Eidgenössische Kommission gegen Stabstelle für Chancengleichheit von Frau Centre for Victim Advice) Fachstelle Integration (Grisons Information Rassismus (Federal Commission against und Mann (Administrative department for Provides medical, psychological, social, Centre for Integration – Department of Racism) equal opportunities for men and women) financial and legal assistance to victims of Integration) Information on the topics of racism and Loëstrasse 37, 7000 Chur crime. Assistance is given to people who have Cantonal point of contact for questions relating discrimination. 081 257 35 70 been impaired in their physical, psychological to the topic of integration. www.ekr.admin.ch www.stagl.gr.ch and sexual integrity and to people who have Engadinstrasse 24, 7001 Chur lost family members as the result of crime. In 081 257 36 83 Beratungsnetz für Rassismus-Opfer Unions the event of emergencies, the service can be www.integration.gr.ch (Counselling network for victims of racism) If you belong to a union, you will receive free-of- reached by telephone 24 hours a day. The advice Advice in the event of discrimination and racist charge legal advice from there regarding wage is free of charge and anonymous. Bundesamt für Migration (Federal Office for attacks. and working conditions. Loëstrasse 37, 7000 Chur Migration) www.stopprassismus.ch www.die-gewerkschaften.ch 081 257 31 50 Information on the topic of migration www.soa.gr.ch www.bfm.admin.ch

Eidgenössische Kommission für Migrations Law Associations and societies fragen (EKM) (Federal Commission for Migration Issues) Free-of-charge legal assistance Information and lists of associations and Information on the topics of migration and In various locations in the canton of Grisons, societies can be obtained via the municipality. integration. specialists from the Grisons Bar Association will Contact details of the foreigners’ societies and www.ekm.admin.ch provide legal advice for a cost contribution of associations in the canton can be ordered from CHF 10.00. Fachstelle Integration GR (Grisons Depart Websites for migrants Information on where and when you can benefit ment of Integration) A wealth of information about Switzerland from these advice services, can be found in the Engadinstrasse 24, 7001 Chur with regard to the topic of migration in various regional gazettes and newspapers at 081 257 26 38 languages. www.grav.ch www.integration.gr.ch www.migraweb.ch www.swissworld.org General legal advice for women www.myswitzerland.com Frauenzentrale Graubünden www.ch.ch Gürtelstrasse 24, 7001 Chur 081 284 80 75 www.frauenzentrale-graubuenden.ch 64 65

21 What to do i n an emergency

Emergency numbers for Switzerland Emergency medical aid – Emergency Can be reached 24/7 number 144 or 112 Police 117 Your call will be taken by a qualified Fire brigade (fire, water, gas) 118 dispatcher. Depending on the message, all Ambulance 144 the necessary emergency services (ambu- Emergency number (police, fire brigade, lance, doctor, rescue helicopter, police and/ ambulance) 112 or fire brigade) will be alerted immedi- Swiss Air Rescue ately. (REGA; rescue helicopter) 1414 The telephone number 144 or 112 can be Poisoning dialled from public telephones, fixed line (toxicological information centre) 145 and mobile connections free of charge and Telephone assistance for children without an area code. and young people 147 The following information is impor Code of conduct in an emergency tant for the emergency services - Stay calm switchboard - Review the situation - Your name and your telephone in case What has happened? they need to phone you back. Who is affected? - A brief description of what has happened. - Recognise the danger - Precise details of the site of the accident. - Get yourself, the victims of the accident Place, street, house number. and other involved parties to safety - How many patients there are. - Alert the emergency services - Condition of the patient: Is he or she 144 or 112 conscious? Is the patient breathing? - Give first aid - When did the incident happen?

Do not finish the call until the dispatcher has confirmed that he has initiated the corresponding measures. 66

Legal notice

Published by © Photographs Amt für Migration und Zivilrecht Page 12: Wandbild «Integration» Graubünden (AFM) Collage auf Holz Fachstelle Integration Original von Marina de Sonder Engadinstrasse 24 Page 14: Lernforum, 7000 Chur CH-7001 Chur Page 36: Shutterstock 081 257 26 38 Page 41: Pressefoto Bundeshaus www.integration.gr.ch Unless otherwise indicated: Editorial Urban AG, CH-7000 Chur Fachstelle Integration Graubünden Translation Graphical concept and design lingua suisse Silvia Giovanoli, CH-7000 Chur

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