Airport Logistics Newsletter for Airports and Airlines

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Issue 09 I October 2012 I www.siemens.com/mobility

A partner for US airports Cost-effective design solutions and minimum impact to ongoing operations make Siemens LAS a favorite among US airport operators

Poised to grow The baggage handling system at Copenhagen Airport meets requirements for high flexibility » Page 4

The future is Crystal clear Siemens opens the world’s largest exhibition dedicated to the future of cities » Page 10 news New order from Munich Airport » Page 3 Siemens expands the baggage handling- At Los Angeles International Airport Siemens is upgrading Delta Air Lines’ baggage conveyor system. system at Copenhagen Airport » Page 3 Total Airport Management Suite (TAMS) project concluded » Page 12 Cargo handling system for Miami » Page 12 In the late 1950s, commercial air travel Fit for the cruise ship season started to get a foothold in North Operators of Delta Air Lines Terminal 2 America. And since then, the industry at the Fort Lauderdale-Hollywood Inter- solutions has grown to become the world’s larg- national Airport (FLL) awarded Siemens Poised to grow » Page 4 est. In fact, North America is home to LAS with a design-build contract for a Siamos: one year on » Page 6 more than half of the world’s busiest new in-line baggage screening system. 20 airports. Siemens Logistics and Air- The proposal had to comply with TSA vision port Solutions (LAS) is a trusted part- requirements as well as Delta Air Lines’ A recipe for better airport operations » Page 8 ner for airport operations, as ongoing specific needs for new conveyor systems » The future is Crystal clear » Page 10 US projects prove. Continued on page 2 editorial

» Continued from page 1

and an automated early bag storage system. Siemens went against all major competitors to win the contract. The cost-competitive Siemens design solution – as well as the company’s profes- sional project management approach – convinced Terminal 2’s operators. Siemens and its general contractor are providing full design management and execution of all elements, including archi- tect/engineering design, safety systems, mechanical, electrical, plumbing and civil works. The Siemens solution focused exclusively on customer needs. “We tried to see things from our customer’s per- Dear Readers, spective. By using our proprietary next- generation engineering tools, we were A customer-oriented, regional foot- able to present a simulation of operation, print, well-trained and experienced which demonstrated competency beyond people, a trendsetting product portfolio the customer’s expectations,” said Barry and, last but not least, operational ex- Lagerstedt, director of sales. cellence – that’s what you can expect Fort Lauderdale’s cruise ship terminal from Siemens. That’s our commitment has the highest seasonal peak departure as well as our daily challenge. Cus- volumes in the world. The Siemens engi- tomer proximity – being where we neering team utilized actual throughput are needed – is our utmost concern. needs based on the peak cruise ship travel For us, customer focus means listen- periods and passenger arrival at the air- Siemens is installing a new in-line bag- ing to our customers and understanding port terminal. Flexibility was also addressed gage screening system at Fort Lauderdale- Hollywood International Airport. their needs and challenges. This is the with the Siemens design, including capac- key to our business, as the many exam- ity to grow for long-term use, something ples in this issue clearly demonstrate. that helped Siemens stand out from com- Local resources a plus On pages 1 and 2 we introduce our petitors. To ensure a comprehensive so- In Dallas, Siemens LAS has been awarded newest contracts from the United States, lution, the business development team a contract to modify and expand an exist- which all rest on years of close contact worked directly with engineering design, ing baggage handling system in Terminal with customers. We also feature a contract procurement, manufacturing and execu- B of the Dallas/Fort Worth Airport (DFW). with a new customer, namely Copen- tion teams. Delivery of the TSA-certified Siemens will replace three existing out- hagen Airport; in an interview on pages system is scheduled for November 2013, bound sorting systems and three stand- 4 and 5, two top managers from Copen- just in time for the year-end cruise season. alone TSA screening systems into a single, hagen Airport explain why they chose centrally located screening and sorting sys- us over one of our primary competitors. Further project at LAX tem. The new system will handle all Ter- As good as customer focus may already Siemens is taking care of a further project minal B TSA-screened baggage and existing be at Siemens, there is always room for in close cooperation with Delta: a design- pre-screened transfer baggage. improvement. That’s why everyone in our build contract for a baggage conveyor sys- Siemens will provide all engineering, company makes an effort to become bet- tem upgrade in Delta Air Lines Terminal 5 manufacturing, installation and project ter in this important area. A few months at Los Angeles International Airport (LAX). management. Construction will commence ago I took over as the head of the Airport “We developed unique and economical de- November 2012 in a facility that houses all Logistics Business Segment. I already sign solutions that enabled our proposal American Eagle Airlines DFW operations, know many of you personally from my to be both cost-effective and incur mini- with completion scheduled for May 2014. many years working in the airport indus- mal operational impact to existing airline As such, the system will be built without try, and I am looking forward to continu- operations,” says Barry Lagerstedt. Deci- interfering with live airport operations. ing work with all of you in this exciting sive for the customer was the offer’s value Siemens was one of six companies compet- business environment. For us, customer proposition and Siemens’ overall industry ing for the contract. Dan Stricklin, senior ac- focus is and will remain the key to success. success with past projects at LAX, includ- count manager: “With our engineering and ing a former apron baggage screening sys- manufacturing facilities located on DFW air- Sincerely, tem (ABS) and an outbound sort system port property, just ten minutes from the proj- Michael H. Lampen replacement. Handover of the upgraded ect site, we had a competitive advantage. Senior Vice President Airport Logistics baggage conveyor system is scheduled for For us it is no problem to use local labor, October 2014. facilities and management for the project.” «

2 Airport Logistics 09 | October 2012 news

New order from Munich Airport Modernization and expansion of the baggage handling system

Since the inauguration of Terminal 2 in 2003, passenger numbers at Munich Air- port have been steadily rising. To ensure that the airport continues to handle baggage as reliably and quickly as it has in the past – and to maintain its state-of- the-art short minimum connecting time – Siemens has been contracted to boost the performance of Terminal 2’s baggage handling system by about one-third. In the process, some 2,000 new conveyor elements will be installed. Currently, Siemens is expanding the storage capacity of the early bag store for Terminal 2, increasing the number of spaces from 3,700 to about 4,700. In September work commenced on the expansion of the baggage sorting hall. The improve- ments are being carried out during running operations, with completion scheduled for late November 2012 and December 2013. «

Siemens expands the baggage handling system at Copenhagen Airport System performance to be increased by around 30 percent

Siemens has been awarded a contract by to accommodate the 2013 summer traffic. of baggage handling equipment. The in- Copenhagen Airports A/S, owner and op- The expansion will increase the perfor- clusion of redundant systems will ensure erator of Copenhagen Airport (CPH), to mance of the system by around 30 percent. the highest level of system availability expand and modernize the airport’s ex- The current baggage handling system and fail-safe operation. The system is de- isting baggage handling system. The at Copenhagen Airport has a total length signed to transport, scan and sort 5,000 contract is worth a total of around €12 of around nine kilometers. The expansion items of baggage per hour. Siemens will million and specifies completion in time work will see an additional 2.5 kilometers provide the energy-efficient drives and process-optimized control systems, and the company will also be responsible for overall project management. Copenhagen Airport is the largest air transportation hub in Northern Europe. It already has an annual throughput volume of 22.7 million passengers and is preparing to cope with up to 10 million additional air passengers per year. «

Copenhagen Airport aims to reach 30 million passengers per year.

Airport Logistics 09 | October 2012 3 solutions

Poised to grow The baggage handling system at Copenhagen Airport meets requirements for high flexibility – today and tomorrow

In June 2012, Siemens won an order to tions required. In the end our evaluation pro- Olsen: The airport has several capacity pro- extend and refurbish the baggage handling cess pointed out Siemens as the winner of grams running at the moment, all support- system at Copenhagen Airport (CPH). Air- our EU-wide tender. We decided not to go ing CPH’s world-class hub strategy, which port Logistics spoke to program manager with our previous provider but to partner among other things includes a significant Holger Wentzel Olsen and head of baggage with Siemens. According to our evaluation, capacity increase. The programs develop operations Søren Elkjær of Copenhagen Siemens offered the best solution in regard landside and airside capacities. The baggage A/S, which owns and runs the airport. to price, product, quality and project organi- program’s aim is to increase our capacity of zation. Another decisive factor was Siemens’ handling baggage from today’s 22.7 million For years you have relied on one of our commitment to meet our tight schedule and to 30 million annual passengers. A total of major competitors for your baggage finish the project by early summer 2013. nine projects are currently running at CHP, handling solutions. Why did you choose Søren Elkjær: May 6, 2013, is the day whereby the baggage handling project is Siemens for the current expansion? we’ve marked on our calendars to finalize by far the biggest. Other parts of the bag- Holger Wentzel Olsen: In the past, most of the project to go into operation. This date gage program include building projects, our suppliers also served as technical advi- is absolutely crucial for us since our peak cooling and energy supply. A particular sors. For this project we decided to split the season starts in May when many of the big challenge is that all these projects have job up. We hired BNP Associates, an external cruise ships take off. You see, Copenhagen to be carried out during live operations. consultant specialized in baggage handling is one of the Top 3 cruise ship airports in Elkjær: In regard to the baggage handling systems, and together we prepared the ge- Europe. And with our proximity to Sweden, system, a primary concern for us was that neric tender material. Afterwards Siemens we also serve many passengers whose the available space be used more efficiently. and two other major baggage handling sup- travel starts and ends in southern Sweden. When we started the design phase, our pliers passed the prequalification to tender biggest constraint was to keep our solu- and we received a total of three proposals. There are currently a number of ongoing tions inside our existing envelope. In other In a process lasting six months we sharp- projects at Copenhagen Airport. How does words, to increase our capacity by more ened both the budget and indeed the solu- the baggage handling project fit in here? than 30 percent by just processing in a

4 Airport Logistics 09 | October 2012 solutions more efficient way. The capacity increase to the viability of the intercontinental routes. mainly comes from load balancing the bag- And secondly, we offer very efficient landside gage before it reaches our new x-ray cluster. transport: Via Metro you can reach the Copen- In simple terms this means that a suitcase hagen city center quickly and at a reasonable goes for the first available x-ray machine price. That’s the perfect fit for passengers who placed in a cluster. The design in the tender want to travel cheaply and take our low-cost and the final Siemens design has many re- carriers. We are sure that the combination of dundancies built in to make the system less these two factors will help us reach 30 million sensitive in case of local breakdowns in bag- passengers. gage handling. As a spin-off, the creation of redundancies is that the baggage handling Will the refurbished baggage handling Søren Elkjær, head of baggage system is easier to maintain. system help with the baggage of the operations for Copenhagen A/S increased number of passengers? How does the baggage handling system Olsen: Indeed. I will give you one example. support Copenhagen’s overall strategy? We are in the process of preparing self-bag- Elkjær: Our board of directors has an initial drop facilities with two airline alliances. goal of reaching 30 million passengers per This will mean that the baggage handling year. Besides our baggage handling pro- system has to deal with more than twice gram, a landside expansion project is also the bag rate at the positions for the new in progress. A further expansion is the ex- bag drops. The belt speed from the lines tension of pier C in Terminal 3 for intercon- behind the bag drops and counters will be tinental flights at the airside. more than doubled in order to take away Olsen: When we are looking at our long- the increasing number of bags. The x-ray term goal of reaching beyond 30 million cluster with the load balancing together Program manager passengers per year, many options are with 80 percent more early baggage Holger Wentzel Olsen being discussed – for example construc- storage will support handling the baggage of Copenhagen A/S tion of a completely new Terminal 4. Brand all the way to the aircrafts – 24 hours a day, new baggage handling facilities will be part 365 days a year. of the scope. So, for the future CPH is look- transfer inlets supporting Schengen and ing at significant investments. What are your future plans with the non-Schengen traffic. This future baggage baggage handling system? handling system expansion will also be the And how do you want to attract these Olsen: The baggage handling system now beginning of using the new ICS (Individu- additional passengers? being delivered by Siemens is the first part al Carrying System) technology. ICS pro- Elkjær: We identified two key issues that will of CPH’s baggage strategy. The second part vides a high degree of transparency for the help us raise our passenger numbers. Firstly, is defined as a new baggage handling facil- current operation. The speed, capacity and we want to strengthen our position as the ity including new products such as an inlet flexibility of ICS count among its major ad- most important hub in Northern Europe by for off-airport check-in, mainly supporting vantages. We believe such an investment attracting both more intercontinental flights check-in at Copenhagen cruise line termi- will take place in connection with the and more feeder routes, which are essential nals, major Copenhagen hotels, and new establishment of a new terminal facility. «

The basic shape of Copenhagen Airport’s Terminal 3 was inspired by In Terminal 3 a dual row of 22-meter-high columns an aircraft wing. make way for light to fl ow in through the skylights.

Airport Logistics 09 | October 2012 5 solutions Siamos: one year on Thanks to the Siamos suite, Münster Osnabrück International Airport is fit for the future

With the start of the 2011 winter flight schedule, the Siamos suite went online at Münster Osnabrück International Air- port (FMO) (see Airport Logistics Issue 5, December 2010). We caught up with Francisco Rodriguez, the airport’s CIO, to learn more about the reasons for choos- ing the Siamos suite and the impact on the airport’s operations over the last year.

What made you decide to go with the Siamos suite? When we first started thinking about a new Airport Operation Database (AODB), it was clear that such a step would re- quire careful consideration, as the decision would affect us for the next ten years. The AODB in the Siamos suite from Siemens was still at a very early stage, both in terms of development and design. But when we looked at the ideas underlying Siamos and the people working behind the scenes, we realized that the concept went far beyond conventional solutions.

Airport Management System (AMS) is a further element in the Siamos suite in operation at FMO. What benefits have you recognized over the last year? Were any special steps taken in the For us, the AMS system cuts out a host of run-up to implementation? manual steps. The automation technolo- We allowed ourselves plenty of time for “When we looked at gy used during the various procedures this complicated and costly project. After the ideas underly- of the passenger handling process allows around two years of development work, ing Siamos and the airport operators and management to countless meetings and a range of elabo- people working concentrate on key tasks. Whether up- rate operative tests in the laboratory and on behind the scenes, to-the-minute reports, messages or the the ground, we put the AMS into live opera- automatic recording of delivery notes, tion at the start of the 2011 winter sched- we realized that everything can be configured easily and ule. There were no unexpected surprises, the concept went adapted according to a specific customer but we certainly gained new insights into far beyond conven- or task at hand. We are now in a position the difference between theory and practice. tional solutions.” to forecast the development of air traffic We are convinced that the decision in favor Francisco Rodriguez, CIO of at our location and consequently to pre- of Siamos was the right one. Thanks to the Münster Osnabrück Airport dict economic trends and introduce ap- suite, we are well equipped to tackle the propriate countermeasures, if necessary. challenges of the future, whether regula- Ad hoc events can now be dealt with tory, in terms of conformity, or due to the very quickly. introduction of new interfaces. «

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1 With its quick connections and low-cost flights, Münster Osnabrück Airport caters to both business trav- elers and tourists.

1 2

2 Some 7 million people live in the vicinity of Münster Osnabrück Airport, which equates to a sizeable market.

3 Münster Osnabrück’s apron by night.

Airport Logistics 09 | October 2012 7 vision A recipe for better airport operations

An Airport Operations Control Center (APOC) provides all parties involved in airport operations with the same information

Public transport in New York and in many other cities is monitored in control rooms.

By nature airport operations are complex. Nonetheless, the required level of col- The result is often enormous delays and On the day of operations, the many busi- laboration among the different stake- wasted resources. According to the Euro- ness processes related to aircrafts, passen- holders at an airport is usually not met. control Performance Review Report, air gers, baggage and cargo are handled si- Each stakeholder has different interests, traffic delays cost around €1.5 billion a multaneously by different stakeholders. priorities and preferences. This becomes year in Europe alone. In other parts the In order to enable smooth and efficient all the more evident when on the day of world, the impact is similar. It soon be- operations, seasonal and daily flight plans operation a whole range of new aspects comes evident that what is most needed is are prepared, agreed upon and approved and constraints often emerge, for ex- quick and structured operations control so by the stakeholders. Obviously, the differ- ample resource outages, capacity drops, that stakeholders can first deal with un- ent processes and decisions that have to changed airline preferences or different planned events as effectively as possible – be made are far from being independent. passenger behavior. and then return to normal operations. The

8 Airport Logistics 09 | October 2012 vision

or as a decentralized solution. As a physical First and foremost, IT solutions increase location, in either a dedicated building or a situational awareness with direct and ag- room, the APOC is equipped with a video gregated process information either on wall that reflects the overall situation for desktops, video walls or handhelds. IT also the coming three to six hours. Information covers communication systems for inter- portrayed on the video wall includes among action within the control room and with others key performance indicators, operat- remote operations control locations – via ing strategies, airside and landside conges- phone, message systems, video confer- tion levels, current traffic situation in the air encing and more. and on the ground, weather and CCTV. Guidance through difficult operational The agents responsible for individual conditions is accomplished with assistance airport operations should each have and optimization systems – similar to car working positions in the APOC. From navigation systems. Workflow manage- these positions they are able to access ment systems streamline coordination, An Airport Operations Control Center (APOC) provides all parties more detailed information to make tactical breaking down plans into tasks and ac- decisions. Naturally, one big advantage tions. Finally, IT for document manage- involved in airport operations with the same information of the physical APOC is the possibility for ment ensures that all stakeholders can direct, human-to-human communication, rapidly access the data they need. which is especially useful in handling ex- All of these IT solutions make a substan- ceptional cases. The integration of meet- tial contribution to the success of control ing and discussion spaces in the APOC as centers from Siemens, yet for APOCs the well as workflow management systems most interesting IT innovation may very support this collaboration. well be the Total Airport Management Suite As a decentralized solution, an APOC vir- (TAMS) (see page 12). TAMS is an open tually connects all relevant stakeholders and modular software suite that Siemens devel- decision makers with shared information, oped in the framework of a consortium proj- communication infrastructure and concert- ect supported by the German Federal Minis- ed collaboration processes. A stakeholder’s try of Economics and Technology (BMWi). individual role determines which concrete IT systems are integrated. For example, an air- A new form of infrastructure line agent would very likely be given access That an APOC carries definite advantages is to the transfer passenger display. clear. But at whose initiative can an APOC Whether a centralized or decentralized be introduced? The most suitable stake- setup is chosen, Siemens draws on its ex- holder here is the airport authority. The air- tensive experience with control centers. port authority is usually expected to pro- For example, control centers from Siemens vide the basic infrastructure of an airport help keep operations running smoothly like runways, taxiways, terminals, power at the New York Metro Control Center and and fuel supply, and security – as well the at Hannover’s Traffic Management Center. basic operations infrastructure like flight In the world of airports, references include planning and resource allocation. As such, the Terminal 4 operation center in Madrid the airport authority is seen as the perfect Barajas, operation centers in Bangkok, stakeholder to introduce and operate an Hyderabad and Bangalore, as well as the APOC, which can be viewed as a new, baggage operation centers in Munich, modern form of operations infrastructure. Milan Malpensa, Beijing Capital Airport The business case for an APOC is convinc- and Incheon, South Korea. ing: improved airport productivity – which saves money, protects the environment and Everything under control leads to increased passenger comfort. « Siemens takes over the entire planning of ideal operations control should also make a control center starting with the opera- it easy for agents to interact with one tional concept and up to the design for the APOC, AOCC or AOC? another. Enter the concept of the Airport room and working positions as well as the Operations Control Center (APOC), which video wall. For implementation of a con- APOC stands for Airport Operations Siemens presented in Munich at the Air- trol center, Siemens aids with the smooth Control Center. Sometimes the concept port IT&T conference in mid-October. transition from the as-is situation to the is also referred to as AOCC (Airport new concept. Assistance with proactive Operations Control Center) or AOC Video wall for the big picture change management helps ensure buy- (Airport Operations Center). In Europe, The main task of an APOC is to ensure com- in from the different stakeholders. For the industry has agreed to use the acro- mon situation awareness. The APOC can be the “nervous system” of the control center, nym APOC for this type of control center. set up either as a central physical location Siemens offers a range of IT solutions.

Airport Logistics 09 | October 2012 9 vision

2 1 Blue skys are reflected in the newly built Crystal in London.

2 Peter Löscher, CEO of Siemens AG, and London’s mayor Boris Johnson (from right to left) opened the Crystal in London.

The future is Crystal clear Siemens opens the world’s largest exhibition dedicated to the future of cities

In London, at the end of September, Siemens opened the Crystal, its first center for sustainable urban development. Sus- tainable mobility is one of the Crystal’s major topics. The crystal-shaped building serves as a conference center, urban dialogue platform and technology and innovation center all in one, bringing together political decision-makers, infrastructure experts and the general public in order to develop concepts for the future of cities and their infrastructures. “Cities are the engines of the world economy and also have the greatest impact on the environment. The development of our planet will stand or fall with the development of cities. Look- ing ahead to the urban future, the Crystal showcases a wide variety of opportunities and concrete solutions,” said Siemens CEO Peter Löscher at the opening ceremony. After a construction phase of about a year and a half, the Crystal brings an archi- of 2,000 square meters, the exhibition nologies and innovations for tomorrow’s tectural highlight and one of the world’s presents existing infrastructure solutions urban infrastructures. In addition, the In- greenest buildings to the British capital. that make living in cities more sustainable frastructure & Cities Sector coordinates its Siemens invested some €35 million in the and environmentally friendly while en- City Account Managers from the Crystal. project. Designed by Wilkinson Eyre Archi- hancing the quality of life. “Cities worldwide are making investments tects, the building features a 270-seat au- At the Crystal, experts from the Siemens to improve their water supplies, power ditorium as well as the world’s largest exhi- Center of Competence Cities engage in grids, transportation systems and building bition on urban sustainability. Over an area research and development geared to tech- infrastructures. Our addressable market

10 Airport Logistics 09 | October 2012 vision

alone has a volume of €300 billion. In this 65 percent less carbon dioxide than com- for sustainable mobility, building tech- growth market, the Crystal will help us in- parable office buildings. Renewable energy nologies, power and water supplies, tensify dialogue with our customers. The sources meet the Crystal’s heating and and healthcare. Crystal is our Sector’s showcase, contact cooling needs, a photovoltaic system gen- • The conference center is an indepen- point and mastermind,” noted Roland erates green electricity, and rainwater is dent forum for engineers, architects, Busch, member of the Managing Board of harvested for use. The Crystal received city planners and municipal decision- Siemens AG and CEO of the Infrastructure top scores in the BREEAM and LEED inter- makers. & Cities Sector. With roughly 87,000 em- national assessments for energy-efficient • The Crystal is home to the first and larg- ployees, the Sector provides sustainable buildings – Outstanding and Platinum, est of three Centers of Competence Cities. technologies for urban areas and their respectively – making it one of the The Center in London offers Siemens infrastructures. greenest facilities in the world. experts and external professionals a Encompassing an area of more than • Covering 2,000 square meters, the platform for conducting research and 6,300 square meters, the Crystal is a para- interactive exhibition guides visitors exchanging ideas. The two smaller cen- gon of energy efficiency. The facility con- through the urban infrastructure of ters are slated to be built in Shanghai sumes 50 percent less power and emits the future, focusing on possibilities and Washington in the coming years. « The future is Crystal clear Siemens opens the world’s largest exhibition dedicated to the future of cities

4 The Crystal features the world’s largest exhibition on urban sustainability.

5 Over an area of 2,000 square meters, the exhibition presents existing infrastructure solutions that make living in cities more sustainable and environmentally friendly.

4 5

3 The crystal-shaped building serves as a conference center, urban dialogue platform, and technology and innovation center.

Airport Logistics 09 | October 2012 11 news Total Airport Management Suite (TAMS) project concluded

The TAMS research project, led by Siemens, came to an official close in May 2012 at a final conference in Stuttgart. On behalf of the TAMS project partners, the host Professor Georg Fundel, CEO of Flughafen Stuttgart GmbH, welcomed 120 guests to a program of expert talks. Representing Siemens were among others Dr. Sami Atiya, CEO of the Mobility and Logistics Division, and overall project manager Dr. Christoph Meier, who both gave presentations at the one-day event. Sponsored by the Federal Ministry of Economics and Technology (BMWi), the TAMS project involved not only Siemens but also Barco Orthogon, Inform, ATRiCS, the German Aerospace Center (DLR) and Stuttgart Airport. The project was launched in December 2008 with the aim of finding ways to make airport processes more effective and environmentally sustainable without the need for costly infrastructure measures. The TAMS with its open, modular software helps make airport processes more effective and open, modular software suite TAMS environmentally sustainable without the need for costly infrastructure measures. unites all airside and landside airport processes in one control centre, thus In this regard, an overall package has been Airport Logistics ensuring cross-company, integrated put together for the first time – Siamos, Published by Siemens AG · Infrastructure & management. Siemens Mobility and short for Siemens Airport Management Cities Sector · Mobility and Logistics Division · Logistics developed the world’s first and Operations Suite – which can com- Infrastructure Logistics · TAMS-capable integration platform that fortably enhance thrid-party solutions and Bücklestr. 1-5 · 78467 Konstanz, Germany Phone +49 7531 86 01 can support all classic airport processes. be easily linked up to existing systems. « Editor in chief: Birgit Jantschke, Siemens AG [email protected] Responsible for content: Dr. Gerhard Ehlker, Siemens AG, Konstanz Cargo handling system for Miami Concept & layout: Agentur Feedback, Munich · www.agentur-feedback.de Siemens has received an order from Printing: Mediahaus Biering, Munich LAN Cargo S.A. in Miami, Florida, Copyright: © Siemens AG 2012 to upgrade and extend the existing All rights reserved. No part of this publication cargo handling system. The exten- may be reproduced or used without express sion involves a roller conveyor sys- prior permission. Subject to technical modifi- tem for inbound and outbound cations. Printed in Germany. ULDs in a cooler room. The project, Photo credits: iStockphoto pages 1, 2, 12, which will be handed over in De- Munich Airport page 3, Copenhagen Airport pages 3–5, Arne V. Petersen/CPH pages 4–5 cember 2012, aims for a faster (three airport pictures), Ernst Tobisch/CPH throughput and less damage to page 5 (Søren Elkjær), Münster Osnabrück goods. Miami International Airport Airport pages 6–7. (MIA) is a leading US airport for in- www.siemens.com/airport-logistics A cargo aircraft ready for loading in ternational freight, and flowers are Order No. A19100-V750-B112-X-7600 Miami, Florida. the largest import into MIA. « Dispo No. 12212 K No. 1221 AL e 09/2012 FB 03123.0

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