Health & Social Care at Disneyland® Paris

For AS/A Level, GCSE and Diploma Students 2019/2020 Health & Social Care at Disneyland® Paris Information Pack © Disney © Disney/CBS, Inc © Disney/Pixar © Disney Health & Social Care Learning Objectives We cover key material from the most popular Health and Social Care examination specifications. Our aim is to bring classroom teaching alive through an exploration of the working practices at Disneyland® Paris. No other educational travel specialist has the knowledge or backstage access to provide this vital learning dimension. Key Topics Meeting Individual Needs ● Guest safety, accessibility and empowerment ● The effects of a theme park attraction on the human body ● Hotel facilities for the impaired ● First aid facilities – staff and equipment Food and Beverages Services ● Catering for those with allergies and intolerances ● HACCP ● Food packaging safety Health & Social Care Working with Children ● Communicating with children ● Learning through play in the park for AS/A Level, GCSE and Diploma students ● Creativity and interactivity The Health & Social Care Study Experience is a residential education ● Physical activity and movement skills Customer Service programme based at Disneyland® Paris, a world-class entertainment ● Addressing guest needs and leisure business. The Resort is part of the massive Disney empire ● Consumer knowledge and leads the way in customer service, human resources and health ● Guest surveys ● Research, planning and analysis and safety. It’s a must-visit case study for any Health and Social Care Human Resources student seeking to improve their examination results. ● Equal opportunities and discrimination This Study Experience provides you with Interactivity and student involvement are at ● Accessibility in the workplace everything you need to undertake a truly the heart of the Study Experience and no other ● Sheltered environments curriculum-led trip to Disneyland® Paris and educational travel specialist offers such a rich ● Recruitment, selection and progression is designed to meet clearly defined learning educational experience and a real enhancement Through the Seminars, Workshops and objectives. to the teaching of Health and Social Care. Assignments, the Health and Social Care Study It includes two Health and Social Care seminars, As a result of our exclusive access to Disneyland Experience will show how Disneyland Paris aims an expert-led interactive workshop and a Paris’ senior management during the creation to meet the needs of guests and Cast Members number of specialist assignments. of the Study Experiences, members of the (employees). Please note that topic areas may Disneyland® Paris management team and change to reflect specification changes and We also include entry to the resort’s two many other Disney backstage experts add their developments at Disneyland® Paris. theme parks, Disneyland® Park and Walt Disney Studios® Park, allowing your students the personal input to the seminars. opportunity to have fun and experience at first- This input is regularly updated through new hand, the application of their subject in real-life video footage, filmed behind-the-scenes at the environments. Resort and at Disney’s London offices by Study Contents Experiences. This exclusive content is therefore only available to students and teachers Learning Objectives 2 attending the Study Experience. Educational Content 3 Meeting exam board specifications All content is mapped against the major English and Welsh AS/A Level and GCSE examination Travel Choices 4 specifications, as well as the comparable Scottish National Qualifications N4 and N5. This includes: Dates and Prices 5 • AS/A Level Health and Social Care • GCSE Applied Health and Social Care • NVQ Health and Social Care • Society, Health and Development Diploma Disneyland® Paris 6 & 7 • SQA Health and Social Care • Diplomas in Child Care Examination Speciﬁcations Meals & Activities 8 Edexcel AQA OCR WJEC SQA CCEA Booking Form 9 ✓ ✓ ✓ ✓ ✓ ✓ Support Information 10 This Study Experience will also be of benefit to students studying additional vocational qualifications in Health and Social Care and Child Care. 2 Call: 020 8335 4455 Email: [email protected] Study Experiences Educational Content Key Benefits The Health and Social Care Study Experience requirements. Working in teams of eight, This highly interactive learning experience immerses students in the practical applications students will use their knowledge to help plan includes all of these educational activities: of health and social care principles at this a ride, garden, themed area or other activity for world-famous theme park resort in a number of Disneyland Paris using some of the principles Subject-Specific Seminars different and engaging ways: heard in Seminar One and experienced in the Groups will attend two forty-minute multimedia seminars, delivered to an ● Through attending two Seminars hosted by resort. audience of 100-200 students. facilitators with considerable experience of Students will need to combine their working with Disneyland Paris and featuring understanding of health and social care Led by one of our team of Paris-based back-stage video interviews and footage principles with the practicalities of creating facilitators, with considerable experience filmed exclusively for Study Experiences a new attraction within the Disney values. of the Resort and its working methods, ● By taking part in our interactive Workshop Particular emphasis will be given to working as a students will explore how Disneyland Paris which encourages the students to use their team, communicating and meeting a deadline. uses many key examination topics to carry knowledge of health and social care principles out its planning and day to day activities. At the end of the Workshop teams will present and practices their plans to a mock ‘Disney management Our facilitators will engage your students ● Completing subject-specific Assignments in thinking about how their subject is seen during their time in the Parks and at the panel’ comprising of the facilitator and in action in the Resort. Resort participating teachers, who will ask questions and provide feedback to each team. Once back at school or college, students will be able to use Interactive Workshop Seminar One For the workshop, students will initially this feedback to complete their attraction and ‘Meeting Individual Needs’ be divided into groups of 30-40, then split enter the Student Challenge, should you wish into smaller teams of 8-10 and encouraged (Impairment and Empowerment) them to do so.. to participate in a fun, interactive learning Meeting Individual Needs: We begin with a experience with our professional facilitator. welcome and brief introduction to Disneyland Seminar Two Paris. Students will then be asked to consider the Working with People They will be treated as though they are work of the resorts ride design and guest service Disney professionals and the facilitator will Working with children: Seminar Two begins teams in the development of accessibility and guide and inspire them to work as a team, by considering the training given to cast safety throughout the parks and hotels. We will meet a realistic deadline and communicate members who work with children, and the also explore the effects of a visit to a theme park their ideas persuasively – as well as testing development of attractions specifically for the on the human body. some core subject skills. young. The seminar will focus on observation, Food and Beverage Services: An introduction communication, creativity, interactivity and It is highly recommended that teachers play an active part in the workshops by to the work of the food and beverage teams learning through play. We will also see how the encouraging their students in their work in implementing the best in food hygiene and resort creates in-room videos specifically on and assisting the facilitator in providing HACCP and providing options for those with safety for children. feedback. allergies and intolerances. We will also consider Customer service: We next explore the the importance of a balanced diet. importance of good consumer knowledge, Education Support Medical Facilities: Next on the agenda are the particularly when dealing with many different Group leaders will receive a copy of the on-site medical facilities, occupational health nationalities, cultures, languages and needs. Plus Teacher Education Guide complete with and training. We will consider the services the importance the resort places on making an introduction to the Study Experience, available to both guests and cast members, everyone aware of the benefits of recycling. learning objectives and outcomes, a including the emergency equipment used in Direct correlations will be drawn between workshop and background information. the “life pack”. In addition, we will examine the working within hospitality and care sectors. You will also receive copies of the Student Disney values of emotion, service and creativity, Human resources: We will be also be exploring Workbook. an essential aspect of everyone’s work at the how the resort’s 15,000 cast members are The Student Workbook includes space resort and something that can be replicated in selected, trained and motivated. We will discover for note taking, including bulleted notes our own lives. the chain of command at the resort, and also the of the content; background information Assignments relevant to Seminar One include: importance an effective communication cycle. for the workshop task; assignments,

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