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at STEM Roller Coaster Experience Information Pack ® © Disney/ For AS/A Level and GCSE GCSE and Students June 2017Edition

© Disney

2017 & 2018 © Disney STEM – Learning Objectives We cover key material from the most popular examination specifications. Our aim is to bring classroom teaching alive through an exploration of the working practices in the design and operation of rollercoasters at Disneyland® Paris. Key Topics The practical application of science, technology, engineering and mathematics will be shown through the investigation of: Roller Coaster Design ●● How the principles of Galileo and Newton play a major part in roller coaster design ●● The use of mathematical principles – algebra, trigonometry, geometry ●● Designing with CAD/CAM ●● Systems and control technology

Roller Coaster Materials ●● Characteristics of resistant materials ●● Mechanical properties ●● Use of metals, wood and fabrics Audio Animatonics ●● Control systems Roller Coaster Experience ●● Engineering ●● Maintenance for STEM AS/A Level and GCSE Level students Theming ●● Graphic design The Roller Coaster Study Experience is a residential education ●● Construction and surface finishes programme based at Disneyland® Paris, a world-class ●● Meeting customer needs and leisure destination. The Resort is part of the massive Disney empire Landscaping and leads the way in combining technology with live entertainment. ●● Landscaping with water and plants ●● Sustainability It’s a must-visit case study for any Science, Technology, Engineering and Special Effects Maths student seeking to improve their examination results. ●● Computer generated images This Study Experience provides you with Interactivity and student involvement are ●● Chemical reactions everything you need to undertake a truly at the heart of the Study Experience and no ●● The senses curriculum-led trip to other school travel specialist offers such a rich Through the Seminars, Workshop, Assignments and is designed to meet clearly defined educational experience and a real enhancement and Student Challenge, this Roller Coaster learning objectives. to the teaching of STEM subjects. Study Experience will show how Disneyland Paris selects and applies STEM techniques and It includes two informative seminars, an expert- As a result of our exclusive access to Disneyland methods. Please note that topic areas may be led interactive workshop, a number of specialist Paris’ senior management during the creation amended to reflect specification changes and assignments and the chance to take part in of the Study Experiences, members of the developments at Disneyland Paris. Study Experiences Student Challenge on your Disneyland® Paris management team and return to your school or college. many other Disney backstage experts add their We also include entry to the Resort’s two personal input to the seminars. theme parks, Disneyland® Park and Walt This input is regularly updated through new Disney Studios® Park, allowing your students video footage, filmed behind-the-scenes at the the opportunity to have fun and experience at Resort and at Disney’s offices by Study Contents first-hand, the application of their subject in Experiences. This exclusive content is therefore real-life environments. only available to students and teachers Learning Objectives 2 attending the Study Experience. Educational Content 3 Meeting exam board specifications All content is mapped against the major English and Welsh AS/A Level and GCSE examination Travel Choices 4 specifications, as well as the comparable Scottish National Qualifications N4 & N5. This includes: • GCSE Mathematics Dates and Prices 5 • GCSE and AS/A Level ICT GCSE and AS/A Level Design & Technology Disneyland® Paris 6 & 7 • • GCSE Science Meals & Activities 8 Examination Specifications Edexcel AQA OCR WJEC SQA CCEA Booking Form 9 ✓ ✓ ✓ ✓ ✓ ✓ Support Information 10 The Study Experience is also suitable for related diploma and vocational courses, as well as the Booking Conditions 11 International Baccalaureate.

2 Call: 020 8335 4455 Email: [email protected] © Disney Study Experiences Educational Content Key Benefits The Roller Coaster Study Experience immerses creating fun entertainment for guests and the This highly interactive learning experience students in the practical applications of STEM Disney values. Particular emphasis will be given to includes all of these educational activities: subjects at this world-famous theme park resort working as a team, communicating and meeting a in a number of different and engaging ways: deadline. Subject-Specific Seminars ●● Through attending two Seminars hosted At the end of the Workshop teams will present Groups will attend two forty-minute by Paris based facilitators with considerable their plans to a mock ‘Disney management panel’ multimedia seminars, delivered to an experience of working with Disneyland Paris comprising of the facilitator and participating audience of 100-200 students. Led by one and featuring back-stage video interviews teachers who will ask questions and provide of our team of Paris-based facilitators, and footage filmed exclusively for Study feedback to the team. Once back at school or with considerable experience of the Resort Experiences college, students will be able to use this feedback and its working methods, students will explore how Disneyland Paris uses many ●● By taking part in our interactive Workshop to complete their project and enter the Student which encourags the students to use their Challenge, should you wish them to do so. key examination topics to carry out its knowledge of STEM subjects principles in a planning and day to day activities. Our real life scenario Seminar Two facilitators will engage your students in thinking about how their subject is seen in ●● Completing Assignments during their time STEM in Action action in the Resort. in the Parks and at the Resort Material Selection: The seminar begins with an in-depth investigation into the materials used Seminar One Interactive Workshop on roller coaster ride , and sees how some For the workshop, students will initially Roller Coaster Science materials masquerade as others. We follow be divided into groups of 30-40, then split Roller Coaster Forces and Motion: Following a by considering the importance of the correct into smaller teams of 8-10 and encouraged brief introduction to Disneyland Paris, students material selection for the floats and costumes to participate in a fun, interactive learning will be introduced to the work of the in-park that go out in the Parades 365 days a year, in all experience with our professional facilitator. designers. We’ll be investigating the design weathers. They will be treated as though they are aspects of its world-famous coasters and Animatronics and Special Effects: The resort Disney professionals and the facilitator will exploring some of the core scientific principles is well known for the animatronics at work on guide and inspire them to work as a team, used in the process such as the principles behind the major attractions. We are pleased to be meet a realistic deadline and communicate potential and kinetic energy. able to take you behind the scenes, on video, to their ideas persuasively – as well as Roller Coaster Maths: We will discover the use see how they are designed and maintained. We testing some core subject skills. It is highly of maths in building geometry and formulae will consider the computer technology used to recommended that teachers play an active for calculating height, energy, distance and produce the Disney Dreams night-time show part in the workshops by encouraging their speed. We will also see the part maths plays in featuring computer mapping, av projection, lasers students in their work and assisting the calculating theoretical hourly ride capacity. and fireworks and investigate the signage and facilitator in providing feedback. materials developed for Playland and Roller Coasters and the Human Body: Students Ratatouille. Student Challenge will explore the effects of roller coasters on the Following on from the Seminars, Workshop human body, including experiencing those rapid Theming and the Environment: With the help of the landscaping and special effects teams here and Assignments, students are able to twists and turns, weightlessness and the safety take part in the Student Challenge on their aspects behind roller coaster design. at the resort we will discover the part science and theming plays in the day to day running of return to the UK. The Challenge enables In addition, we will examine the Disney values Disneyland Paris, and the importance Disney students to develop their specialist areas of of emotion, service and creativity, an essential places on maintaining the environment. interest. Submissions will be uploaded to aspect of everyone’s work at the resort that can the Hall of Fame on the Study Experiences be replicated in our own lives Amongst the Disney cast members appearing website. on video in Seminar Two including Senior Ride We are very pleased to have the services of Engineer Mike Kent; Director of Nature and Disneyland Paris’ Senior Ride Engineer, Mike Education Support Environment Luc Behar Bannelier; Environment Kent, to give us these fascinated insights on roller Group leaders will receive a copy of the Manager Nicole Ouimet, together with Walt coasters and science on video. Teacher Education Guide complete with Disney Imagineers Steve Davison, Chuck Davis an introduction to the Study Experience, Assignments relevant to Seminar One include: and Dave Bossert. learning objectives and outcomes, a ●● Roller coaster metals Assignments relevant to Seminar Two include: workshop briefing, background information ●● The scientific principles behind roller coasters ●● Resistant materials and details of the Student Challenge. You ● ● Roller coaster safety ●● Landscaping and theming for ride will also receive copies of the Student ●● Theme park maths environments Workbook that includes assignments, ●● Composting facts and figures, space for note-taking and Interactive Workshop a visit planner. ●● Special effects The Workshop provides a practical and fun, There is also an education email “hotline” opportunity for students to apply knowledge of Assignments for group leaders to use should they STEM subjects to a real-life task. Working in teams The Student Workbook contains STEM have any queries on the content of the of eight, students will use their skills to design assignments closely linked to the seminars and Seminars, Workshop, Assignments or a new roller coaster for Disneyland Paris. For workshop as shown above. These are designed Student Challenge. example, students could explore the use of gravity to be allocated by teachers/group leaders to and potential and kinetic energy in their design, or students as part of their study programme, to the importance of good material selection. be completed during their time in the parks. Students will need to combine their understanding Assignments are directly relevant to their studies. of their core subjects with the practicalities of

Online: www.studyexperiences.co.uk Call: 020 8335 4455 3 Your Itinerary Choices Study Experiences offers a choice of itineraries to suit your requirements, all staying on-site at Disneyland® Paris, ensuring that for the duration of your tour, you are based within the secure environment of the Resort. Seminar & Workshop Timings Five Day Tour with crossings The seminars and workshops will take Hull-Zeebrugge place during the course of your stay at the Your Group Size Ideal for groups based in the north of England Resort. The timings of these will be available and Scotland. Our three and four day tours are available for approximately four weeks prior to the event. groups of any size. For schools and colleges Days One & Two travelling by coach, if you have a group size Three Day Tour by Coach You will be collected by coach from your school of 40 or more students, then we will provide Day One or college and take an overnight crossing on the you with exclusive use of your own 48 or 49- ferry, with cabin berths included. On arrival in Your coach will collect you from your seat coach and return Eurotunnel Channel Zeebrugge, you will travel on to Disneyland® school or college early in the morning crossings at no extra cost. Furthermore, as you Paris, where there will be some time in the late for the journey to the Channel port and have exclusive use of the coach, we can tailor afternoon to enjoy admission to Disneyland® your crossing to Calais. Once in , your itinerary to suit your plans, for example Park and Studios® Park. the journey from Calais to Disneyland® arranging specific visits in Paris or an extra Paris takes approximately five hours. Day Three day’s admission to the Disney Parks. On arrival at Disneyland Paris, you will be met Enjoy a day’s admission to both Disneyland® Groups of fewer than 40 students will be by the Study Experiences resort team, who Park and Walt Disney Studios® Park. allocated a shared coach with another school will assist you with check-in at your hotel. The Days Four & Five or college for the journeys to and from resort team will also be on hand to answer Disneyland Paris to ensure that you do not This morning you have the opportunity any questions you may have throughout have any coach under-occupancy costs to pay. of visiting Paris en-route to Zeebrugge in your stay. For dinner we recommend that Some teachers choose to combine with other time for your overnight crossing back to you pre-book one of our meal deal options. departments to bring their student numbers Hull, once again with cabin berths included. up to 40 and therefore enjoy the added Day Two On arrival in Hull you will complete your benefits and comforts of having exclusive use After breakfast, your students will enjoy journey back to your school or college. of their own coach. Study Experiences also unlimited access to both Disneyland® hosts education programmes for Mathematics, Park and Walt Disney Studios® Park, Travel Option Science, ICT and Computing, Media with their One-Day Hopper Ticket. We are able to offer both the three and four Studies, Performing Arts, Design & Technology, To round off your day, we recommend once day tours with return Eurostar travel from Health & Social Care, Business Studies and for again booking one of our meal deal options. London St Pancras, Ebbsfleet or Ashford Key Stage 3, our special “Discover the Magic” International Stations to Disneyland Paris. Day Three programme for 11-14 year olds. The Eurostar high-speed rail service brings During the morning, you will reboard your Our five day tour is only available to groups of you to the centre of Disneyland Paris from coach and begin the journey back to Calais 40 or more students. London in just over two and a half hours. for your return Channel crossing, arriving at As the Eurostar service arrives during the early Study Experiences’ Safety your school or college during the evening. afternoon and departs in the evening, we offer Management System the option to pre-book additional days’ entry Four Day Tour by Coach to the Disney Parks. Please note that you will At Study Experiences, the safety and We offer the opportunity for you to need to make your own travel arrangements wellbeing of you and your students is our stay an extra night at Disneyland Paris, to St Pancras, Ebbsfleet or Ashford stations. absolute priority. We operate a detailed Safety with a choice of further full day in the Management System, with all suppliers chosen Disney Parks or a visit to Paris. Flight Travel Option for the quality of their services, compliance We are also able to offer both the three with our safety management standards and If you choose to visit Paris, which will be and four day tours with flights to Paris experience in working with school and on either the second or third day of your from your choice of Belfast, Birmingham, college students. tour, your coach driver will provide a short tour of the main sights prior to dropping Bristol, Edinburgh, Glasgow, Leeds Bradford, Study Experiences is an you off at a suitable central location. You Liverpool, London Luton, London Gatwick, Assured Member of The will then have free time for sightseeing. Manchester and Newcastle airports. School Travel Forum, a In France, we will then provide return coach group of leading school tour Many groups choose to book a Bateaux transfers between the airport and Disneyland operators that promote good Mouches Seine River Cruise or visit the Paris, however please note that you will need practice and safety in school observation deck at Tour to make your own travel arrangements to travel. 56, providing fabulous views of Paris. See page 8 for more details. and from your chosen UK departure airport. Study Experiences has been The Four Day Tour is an excellent option for On confirmation of your flight times, awarded the Learning Outside all groups. We particularly recommend it for should timings permit, we will offer the Classroom Quality Badge, groups travelling from the west and north of the opportunity to purchase additional a recognisable and trusted England, Wales, Scotland and Northern Ireland. days’ entry to the Disney Parks. Quality Badge for all types of Learning Outside the Classroom providers.

4 Call: 020 8335 4455 Email: [email protected] Three Day Study Experience Study Experiences Dates & Prices includes: ●● Return coach travel and Channel crossings Three Day Study Experience at Disney’s Hotel Cheyenne* from your school or college to Disneyland® Sequoia Lodge Paris Departure Date Coach Eurostar Flight Supplement OR Return Eurostar travel from London or Mon 20 Nov 2017 £199 £259 £339 £40 Ebbsfleet or Ashford to Disneyland Paris Wed 24 Jan 2018 £199 £259 £339 £40 OR Return flights to Paris and return coach transfers between the airport and Wed 31 Jan 2018 £199 £259 £339 £40 Disneyland Paris Mon 5 Feb 2018 £199 £319 £359 £40 ●● Two nights’ hotel accommodation Wed 14 Feb 2018 £229 £349 £389 £60 ●● Continental breakfasts ●● One day Hopper Ticket to Disneyland® Wed 21 Feb 2018* £229 £349 £389 n/a Park and Walt Disney Studios® Park

●● Two curriculum-led seminars, hosted by Four Day Study Experience at Disney’s Hotel Cheyenne* Study Experiences facilitator

Sequoia Lodge ●● Interactive workshop Departure Date Coach Eurostar Flight Supplement ●● Teacher Education Guide Sun 19 Nov 2017 £279 £325 £399 £60 ●● Student Workbook, with subject-specific Tue 23 Jan 2018 £279 £325 £399 £60 assignments ●● Student Challenge Tue 30 Jan 2018 £279 £325 £399 £60 ●● Student ‘Certificate of Attendance’ Sun 4 Feb 2018 £279 £385 £419 £60 ●● The services of the Study Experiences resort Tue 13 Feb 2018 £325 £429 £465 £90 and education teams Tue 20 Feb 2018* £325 £429 £465 n/a ●● One free teacher place for every ten students

Five Day Study Experience at Disney’s Hotel Cheyenne* ●● Government taxes and service charges Sequoia Lodge Four Day Study Experience Departure Date Coach with overnight ferry crossings Supplement also includes: Sun 19 Nov 2017 £279 £40 ●● One extra night’s accommodation Tue 23 Jan 2018 £279 £40 ●● Continental breakfast Tue 30 Jan 2018 £279 £40 ●● Visit to Paris or second day’s admission to both and Walt Disney Sun 4 Feb 2018 £279 £40 Studios Park Tue 13 Feb 2018 £325 £60 Five Day Study Experience Tue 20 Feb 2018* £325 n/a also includes: Dates marked with * are based on accommodation at the B&B Hotel Disneyland Paris – see page 6. ●● Two night’s cabin accommodation on return overnight crossings

Three & Four Day Tours Free Teacher Places ●● Admission to both Disneyland Park and Regional Coach Supplements We provide one free teacher place for every on Day Three ten students that you book. Teachers are Since the cost of coach hire is determined by ●● Visit to Paris en-route to port on return accommodated on the basis of two sharing a the driving distance of your school or college journey from Disneyland® Paris, we have to charge a room. For all teachers accommodated in single supplement per student for journeys which rooms a supplement of £60.00 for the Three Day involve significantly extra mileage. Study Experience, £90.00 for the Four Day Study Experience and £120.00 for the Five Day Study ●● Scotland, Wales (except Cardiff, Newport, Experience will apply. Torfaen, Caerphilly, Monmouthshire), If you wish to bring more than one teacher for Cornwall £10.00 How To Book every ten students, the cost of each additional Secure your places on the Study Experience ●● Northumberland, Cumbria, Tyne & Wear, teacher corresponds to the student price. Durham £9.00 with a provisional booking by calling us on 020 8335 4455. Places will be held ●● Lancashire, Yorkshire, Merseyside, Greater WITHOUT OBLIGATION, to allow you time Manchester, Cheshire, Derbyshire, to collect deposits. Nottinghamshire, Lincolnshire, Norfolk, Staffordshire, Shropshire £6.00 To confirm your students places on the Study Experience, please complete and ●● Devon, Cardiff, Newport, Torfaen, Caerphilly, return the Booking Form with a deposit Monmouthshire £5.00 of £30 per student if travelling by coach ●● All other counties No supplement or £100 per student if booking Eurostar or flight travel.

Online: www.studyexperiences.co.uk Call: 020 8335 4455 5 Your Choice of Hotel Accommodation For tour dates up to and including week Disneyland® Paris commencing 11 February 2018, you can choose from one of two of Disneyland Paris’ uniquely themed hotels, Disney’s Hotel A complete resort experience Cheyenne and Disney’s Sequoia Lodge: Like a scene from a Wild West movie, the 14 frontier style buildings of Disney’s Hotel Disneyland® Paris is the perfect venue for students Cheyenne are grouped around a to enjoy the full benefits of learning outside of covered porches and wooden walkways. The Western styling runs right through to the the classroom. It offers a great standard of bedrooms, which have one double bed and accommodation and, outside of the time devoted two single beds, bathroom, TV and telephone. Students are accommodated on the basis to the seminars and workshops, you are assured of three sharing a room at Disney’s Hotel of non-stop fun and entertainment in Disneyland® Cheyenne. Park, Walt Disney Studios® Park and Disney® Village! The price of your Named after the majestic American redwoodtrees, Disney’s Sequoia Lodge Study Experience includes admission to both Disneyland Park and Walt is reminiscent of the famous hunting Disney Studios Park. retreats found in the U.S. National Parks. Accommodation is in the main building itself or in one of the five lodges. Bedrooms have Prepare to be amazed as you enter two double beds, bathroom, TV and telephone. a world of magic and make-believe Hotel facilities include an indoor swimming pool. Students are accommodated on the basis unlike no other, where five themed of two sharing a room at Disney’s Sequoia lands radiate from the classic Disney Lodge. Main Street, U.S.A.® and fairytale For tours departing week commencing . 18 February 2018, your group will be accommodated at the B&B Hotel Disneyland Paris. This new hotel is just a short drive away TM from the Disney Parks. The modern spacious Whether its the forty or so thrilling rides and « and the Temple of Peril bedrooms benefit from air-conditioning, free attractions, the chance to meet some of your – prepare yourself for a whip-cracking Wi-Fi and can sleep up to 4 students. Teachers favourite Disney Characters, the shops and adventure as you enter the Temple of Peril are accommodated on the basis of two sharing stores crammed with Disney souvenirs, the and find yourself in a runaway wagon a room. The hotel operates a free shuttle wonderful restaurants or spectacular parades, speeding through the ancient ruins. Tummy- service to/from the Disney® Parks which can Disneyland® Park captures the hearts of kids of turning action! be used by all groups. Study Experiences does all ages. « Tours – Say * # ¤ (Hi!) to R2D2 as NOT charge any supplements for under- you pass through a droid workshop. Then occupied student rooms where this is due to ® « Buzz Lightyear Laser Blast – Zap the take a thrilling virtual reality ride to the your breakdown of male or female students not Evil Zurg in this ride inspired by the Moon of Endor and on the way destroy the fitting exactly into rooms of three at Disney’s Disney•Pixar’s movie Hotel Cheyenne, rooms of two at Disney’s Empire’s headquarters on the Death Star. « – A thrilling voyage Sequoia Lodge or rooms of four at the B&B Fasten your seatbelts, it’s going to be a Hotel. Breakfast is included in the price of the with the meanest pirates of all! bumpy ride. Study Experience. We offer a range of optional « it’s a small world – ’s timeless « Meet – Everybody’s favourite evening meals, bookable in advance – see page musical cruise Mouse is taking time out! Meet him eight for prices and sample menus. « Big Thunder Mountain – climb aboard in the rehearsal room of his theatre in Study Experiences’ ’s hair-raising runaway train! Fantasyland. Enjoy classic clips featuring « Hyperspace Mountain – with a Mickey and his friends before joining Mickey Seminar & Workshop Venue frenzy of red and green blaster fire, the who will share some of his favourite props The Gaumont multi-screen cinema, where wicked whirr of TIE fighters and a stunning and costumes – and pose for a special photo your seminars and workshop are held, is Star Wars™ score, Star Wars Hyperspace souvenir with you! situated at the entrance to , just Mountain is a jaw-dropping experience fit a few minutes walk from Disneyland® Park and for the most fervent followers of the Force. Walt Disney Studios® Park.

Disney Village Set between Disneyland® Park and Walt Disney Studios® Park, Disney Village is the hub of entertainment at Disneyland® Paris. Themed bars, restaurants, an IMAX cinema, 15 multiplex screens, street artists, and a Games arcade add to the fun. The vast and other themed outlets are open during the day for Disney souvenirs and merchandise.

6 Call: 020 8335 4455 Email: [email protected] © Disney

“This was our second year for Health & Social Care students at Disney, when last year’s students found out we were going again they came with deposit in hand and asked if we would take them back! We all had an excellent experience, can’t wait to take another group of students next year, and maybe some from previous years!” Chichester College

“All our pupils, and staff, really enjoyed the experience and I would Enter through the Hollywood-style recommend this to any school to gates and begin to explore the take part in. Looking forward to wonders of television and movies, doing it all again in 2019.” with fascinating tours, interactive Stewarton Academy shows, some of the Resort’s biggest- thrill rides and the chance to meet “Disneyland Paris trip is an amazing yet more favourite Disney characters. experience for the pupils, as it gives It’s “Lights, camera... and lots of action!” all « – Join Mickey, Donald and them an opportunity to see Maths the way as you wander through the studio friends as the wonderful world of animation in action in a fun way. It has helped lots, finding yourself on set at , is brought to life in this endearing Toon to develop our pupil’s social and witnessing jaw-dropping stunts and awesome Studio show independence skills too.” special effects, behind-the-scenes glimpses of « Slinky Dog Zigzag Spin2 – Enjoy a madcap the colourful animation, and ride as Slinky® Dog chases his tail! Priestnall School learning some of the secrets of TV and cinema « Ratatouille: The Adventure – This newly- production. opened, state-of-the-art combines “Very pleased with how smoothly « Toy Soldiers Parachute Drop1 – join the green technology, effects and storytelling as never soldiers for a simulated parachute drop before in a Disney attraction, including the trip went, the educational trackless ride vehicles and 3D projections content of the seminars is very

« Studio Tram Tour®: Behind the Magic – This

3 innocent journey through Production « The Twilight Zone Tower of Terror™ – Faded suitable for trainee engineers. Courtyard® takes a wrong turn! Hollywood glamour and eerie goings-on Would definitely go again.” before you plunge – literally – into The Armageddon Special Effects – Prepare to « Twilight Zone™ Truro College take cover in Backlot’s whirlwind tour « Rock ‘n’ Roller Coaster starring – ® « Moteurs... Action! Stunt Show Spectacular – This is the ultimate high-energy, adrenaline- Take your seats in the grandstand for a jaw- fuelled Roller coaster! “The team at Study Experiences dropping, high-octane display now featuring « RC Racer4 – Squeeze into Andy’s speediest cannot do enough to ensure a good Lightning McQueen from Disney•Pixar’s toy car and ride Toy Story Playland’s trip. Every interaction from initial ‘Cars’ 25-metre-high half-pipe coaster booking to working with staff in 1) Inspired by Disney-Pixar movie Toy Story 2) Slinky® Dog is a registered trade mark of Poof-Slinky, Inc. All rights reserved. 3) Inspired by The Twilight Zone ® a registered trademark of CBS Inc. All rights reserved. 4) Hot Wheels® is a registered trademark of Mattel, Inc. resort is excellent. They definitely Hot Wheels® Trademark and Track used with permission ©2009 Mattel, Inc All rights reserved. take care of you.” Balwearie High School Meal Deals Study Experiences offers a range of optional “The students and staff thoroughly meal packages in Disney Village, including the enjoy the enrichment of travelling Earl of Sandwich, and King abroad and the use of the park for Ludwig’s Castle restaurant. We also provide you with the opportunity to book Buffalo the rides and seminars. The whole Bill’s Wild West Show...with Mickey and experience is an added bonus to Friends, a unique dinner-show that ends with their learning every year.” a real ranch-style hoedown! See page eight Weston College for more information including meal prices.

Online: www.studyexperiences.co.uk Call: 020 8335 4455 7 Optional Meals, Activities and Travel Arrangements

To ensure that you and your students are able to plan all your arrangements in advance and budget for your time away, Study Experiences offers a wide range of pre-bookable optional meals, activities and excursions. At Disneyland Paris, we can arrange meals, extra day Disney Park tickets, and evening entertainment with dinner at Buffalo Bill’s Wild West Show. Should you choose to book the Four or Five Day Study Experience and visit Paris, we can also arrange the excursions detailed below, which you can pre-book.

Buffalo Bill’s Wild West Show... with Mickey and Friends! Dinner at Planet Hollywood £40 per student and £45 per teacher From £20.00 per person per meal Available at 2130hrs on Sunday, Monday and Tuesday. What a premier! Available every day. This famous restaurant chain, with its Hollywood Mickey and his friends - Minnie, Goofy, and Chip & Dale, invite you to a memorabilia collection featuring props from blockbuster movies and classic whole new Wild, Wild West! Go back to the Old West and live a spectacular TV shows, offers a choice of set menus. The restaurant is located in Disney show starring Buffalo Bill, Sitting Bull, Annie Oakley and the Rough Riders. Village. We will confirm your meal reservation time prior to travel. And what’s more, you’ll enjoy a Texan-style barbecue and receive a £20.00 per person Menu: Choice of burger or pasta + soda. magnificent souvenir cowboy hat! £25.00 per person Menu: Choice of burger or pasta + ice cream or N.B. As live animals are used during this Show and the cavalcades chocolate mousse + soda. raise dust, it is not suitable for people suffering from asthma or other (Please note: you will need to select your choice of burger/pasta and ice cream/chocolate respiratory disorders. mousse prior to travel.) Disney’s Hotel Cheyenne Buffet Meal Earl of Sandwich Meal Deal £29 per person per meal £12.50 per person Available in November 2017 only. The hotel offers an all-you-can-eat buffet Earl of Sandwich offers great value hot sandwiches. Study Experiences’ meal. There is a large selection of starters, main courses and desserts and exclusive meal deal includes a choice of sandwich (choose from Best BLT; the price also includes 1 soft drink (33cl) or 1 mineral water (50cl). Sample Cannon Balls; Frenchy; Ham; Ultimate Grilled Cheese) or House Salad + menu: Crisps + soda + cookie/brownie/piece of fruit. Highly recommended. Starters: Pasta salad, rice salad, choice of soups, selection of French cheese. Main Courses: Chicken, sausages, spare ribs, roast pork, omelettes, pasta, rice, Dinner at King Ludwig’s Castle potatoes, vegetables, baked salmon, nuggets, pizza, French fries. £17.50 per person per meal Desserts: Fruit tart, crème caramel, chocolate mousse, jelly, fruit salad. Available every day. Good-value set menu consisting of main course + ice- cream + soda. King Ludwig’s Castle Restaurant is located in Disney Village. We will confirm your meal reservation time prior to travel.

Three Day Tour - Second Day in the Disney Parks Four Day Tour - Third Day in the Disney Parks £36 per person £36 per person Available for groups who book the 3-day tour, if either based south east Available for groups who book the 4-day tour, if either based south east of Birmingham with exclusive use of their own coach or travelling by of Birmingham with exclusive use of their own coach or travelling by Eurostar. We may be able to offer this option for groups on 3-day flight- Eurostar. We may be able to offer this option for groups on 4-day flight- inclusive tour once flight timings are confirmed. inclusive tour once flight timings are confirmed.

Bateaux Mouches Seine River Cruise The Paris Observation Deck at Montparnasse 56 £7 per person £8 per person Available to all groups choosing to visit Paris on the 4-day Study Available to all groups choosing to visit Paris on the 4-day Study Experience. Enjoy the very best views from the River Seine. Lasting for an Experience. Take in the very best view of the and everything hour and ten minutes, with English-language commentary, this is a popular else Paris has to offer on the amazing 56th floor of the Montparnasse way to experience some of the City of Light’s prestigious monuments and Tower. Fully interactive visit. grand buildings from a unique vantage point.

Exclusive use of your Coach Three & Four Day Tour by Coach – for groups of less than 40 students Channel Crossing Arrangements We appreciate that some schools and colleges may wish to have exclusive Your Channel crossing will either be by ferry from Dover to Calais, or by use of their coach, however are unable to organise a group of 40 or more Eurotunnel from Folkestone to Calais, at our discretion. We will advise you students. We are able to provide these smaller groups with exclusive use of of your method of crossing with your Travel Documentation. their own coach for a supplement related to their group size. Should you wish, we will book Eurotunnel crossings for groups of over 40 3-day Tour exclusive 4-day Tour exclusive 5-day Tour exclusive students and for smaller groups paying for exclusive use of their own coach. use of coach cost: use of coach cost: use of coach cost: In addition, for groups of less than 40 students not wishing to pay the 35 – 39 students £300 35 – 39 students £400 35 – 39 students £500 30 – 34 students £750 30 – 34 students £900 30 – 34 students £1000 supplement for exclusive use of their own coach, we can still book 25 – 29 students £1200 25 – 29 students £1400 25 – 29 students £1600 Eurotunnel crossings for a supplement of £150. 20 – 24 students £1700 20 – 24 students £2000 20 – 24 students £2300 For less than 20 students we cannot offer exclusive use of the coach.

8 Call: 020 8335 4455 Email: [email protected] Booking Form Roller Coaster Experience at Disneyland® Paris 2017 & 2018

Please return your completed Booking Form to: Study Experiences, Newmarket Holidays Ltd, Cantium House, Railway Approach, Wallington, Surrey SM6 0BP Telephone: 020 8335 4455 Facsimile: 020 8335 4477

GROUP LEADER DETAILS (To whom all correspondence will be addressed) PROVISIONAL BOOKING REF: (if known)

Have you travelled with Study Experiences before? YES/NO

SURNAME: INITIALS: TITLE: PLEASE BOOK PLACES FOR: (state number)

JOB TITLE: Students: Teachers:

SCHOOL/COLLEGE: GROUP DETAILS  ADDRESS: COURSE STUDIED:

EXAMINATION LEVEL & BOARD: POST CODE: STUDENT AGE RANGE: TELEPHONE: FAX: YEAR GROUP: EMAIL: ADDITIONAL DISNEY PARKS ENTRY: OUT-OF-HOURS EMERGENCY CONTACT NUMBER: (Please tick choice if required. 3 & 4-day tour only)

q DAY OF ARRIVAL (Eurostar travel only) @ £36pp CHOICE OF TOUR & TRAVEL DATE: (Please complete as appropriate) q DAY OF DEPARTURE @ £36pp Roller Coaster Experience Seminars & Workshop (Coach travel groups with exclusive use of their own coach and Eurostar travel only) q 3-Day Tour. Travel date:

q 4-Day Tour with visit to Paris. Travel date: TRAVEL ARRANGEMENTS: (Please tick choice)

q 4-day tour with 2 days in Disney Parks. Travel date: q COACH

q 5-day tour with visit to Paris on return journey. Travel date: q EUROSTAR from: q NUMBER OF STUDENTS: HOTEL (SEE PAGE 5 & 6): FLIGHT from:

BOYS: GIRLS: q CHEYENNE If travelling by coach, please tick box q if you want exclusive use of the coach for the tour (Guaranteed for groups of 40 NUMBER OF TEACHER ROOMS REQUIRED: q SEQUOIA LODGE or more students, available for smaller groups paying coach TWIN ROOMS: SINGLE ROOMS: q B&B HOTEL under-occupancy supplement)

OPTIONAL MEALS AND VISITS: (Please tick choices and state dates and preferred times for meals) q MONTPARNASSE 56 in PARIS q KING LUDWIG’S CASTLE MEAL. DATE: q RIVER CRUISE in PARIS q EARL OF SANDWICH. DATE: q BUFFALO BILL’S WILD WEST SHOW. DATE: q PLANET HOLLYWOOD. MENU PRICE & DATE:

I ENCLOSE PAYMENT AS FOLLOWS: Cheques payable to Newmarket Holidays Ltd deposits @ £30 (coach) or £100 (flight or Eurostar) per student £ insurances @ £19 or £28 per person (age 16 & over) £ insurances @ £9.50 or £14 per person (aged 15 & under) £ insurance excess waiver @ £10 per person £  TOTAL £

We also accept payment by BACS. If you wish to pay by BACS, please refer to SUPPORT INFORMATION for our account details.

I understand that it is a condition of booking that all persons travelling are covered by comprehensive insurance. Any person not taking the insurance offered agrees to indemnify Newmarket Holidays Limited for any costs that arise which would otherwise have been met had this insurance been taken. I have read the booking conditions and accept for myself and on behalf of others travelling, the terms and information.

SIGNED: ...... DATE: ......

This Study Experience is organised and operated by Newmarket Holidays Ltd. ABTA V7812 June 2017 Edition 2017 June

Online: www.studyexperiences.co.uk Call: 020 8335 4455 9 ‘Responsibility and Accountability’ Declaration It is the group leader’s responsibility specifically to ensure that participants act in a responsible manner during the tour and do not behave in a way likely to cause damage to property or damage or offence to other people. It is also the group leader’s responsibility to ensure that no participant under 18 years of age consumes alcoholic drinks. No participant should consume alcohol to excess and all local laws relating to the consumption of alcohol are to be obeyed by the participants at all times. If the behaviour of any group member causes distress, damage, danger or annoyance to other persons or property, suppliers of accommodation and transport services reserve the right at all times to demand payment to cover damage caused, cancel arrangements immediately or to eject the person(s) responsible. In such circumstances, our responsibility will cease and we will not be obliged to cover expenses, which may be incurred on the part of the party. Similarly we will not consider or accept any claims for compensation. As group leader I have read the booking conditions and accept responsibility for the good conduct of all participants during the tour and warrant that at least one responsible adult will be on active duty at all times to ensure this. I accept that if the behaviour of any group member causes distress, damage, danger or annoyance to other persons or property, suppliers of accommodation and transport services reserve the right at all times to charge the group for any damage caused, cancel arrangements immediately or to eject the person(s) responsible. I accept that the school/college will be held responsible for any charges incurred and that payment will be payable before departure. Completing the Booking Form  We require a completed rooming list from you detailing If you are travelling by coach, we will pick your group up If you are booking our flight travel option then you will your teacher and student names, titles and ages (on date from the address you provided on the Booking Form overleaf. need to submit specific passport information with your of departure). We will email you the “Study Experiences If your pick-up point is difficult to find, then please submit a Booking Form and deposit payment in order for us to be Rooming List Spreadsheet” for you to complete. Please local area map with your desired pick-up point clearly marked. able to book your airline seats. We will email you the “Study therefore write your email address in the appropriate space If you wish to be picked up from an alternative address, please Experiences APIS Spreadsheet” for you to complete with overleaf. advise us in writing. all required information. All information provided must be Advise for each member of the group whether they wish to By signing the booking form you agree to the declaration accurate as once seats have been booked, any subsequent take our travel insurance. NB: It is a condition of booking that of responsibility regarding your role as group leader and the changes due to misspelt names etc will result in costs being all passengers are adequately covered. If group members have conduct of your students. This will also act as your declaration charged to your booking. Our flight-inclusive tour price their own insurance, please provide details of cover. We regret of ‘Responsibility and Accountability’ that will be passed to includes one piece of light hand luggage per person. Should we are unable to send out Travel Documentation unless we Disneyland Paris’ security department. you wish, you are able to add one suitcase (one piece of have been notified of the insurance details for each member hold luggage) for a supplement of £40 to £50 per person, as of your group. charged to ourselves by the airline. Support Information

TOUR PLANNING SUPPORT OUR RESORT SERVICES TEAM airport, at the budgeted cost, we reserve the right to increase The Teacher Support section of our website provides Study Experiences’ resort services team is based at Disneyland the student price. If this is not acceptable to you, you may valuable support and information for you when arranging Paris throughout your stay. On your arrival at the resort, they choose to travel by an alternative method, or have all monies your group’s booking. It contains our Learning Outside the will meet you with your check-in pack, hotel room keys and paid to us returned to you in full. We therefore recommend Classroom Quality Badge Certificate, full details of our Safety Disney Parks entry tickets. They will assist you throughout that you make your confirmed booking as early as possible in Management System, our travel insurance policy, passport your stay and are available whenever you need, day or night. order to secure availability for your chosen method of travel. information, suggested letter to parents and the information 24 HOUR EMERGENCY OFFICE SUPPORT EUROSTAR TRAVEL ARRANGEMENTS you need to obtain from your students. Study Experiences operates a 24-hour emergency paging Eurostar travel is based on the once-a-day direct service from FIVE DAY TOUR – RETURN FERRY CROSSING system to provide complete security and peace of mind the UK to Disneyland Paris. However as there is naturally ARRANGEMENTS HULL–ZEEBRUGGE throughout your trip. Most problems can be dealt with quite limited availability on this service, we reserve the right to Your overnight crossings include cabin accommodation, satisfactorily by our resort services team and Disneyland Paris use the services that require a change of train in Lille. In this based on 4 students sharing a cabin and 2 teachers sharing a hoteliers, but it is reassuring to know that our office-based instance, we will advise you of these arrangements with your cabin. Study Experiences does NOT charge any supplements Operations Department is there to provide a friendly and booking confirmation invoice. Please note that we cannot for under-occupied student cabins where this is due to your professional service at whatever time of the day or night you guarantee that seats will all be allocated together for groups breakdown of male or female students not fitting exactly into might need them. travelling by Eurostar. 4-sharing. PASSPORTS AND VISAS YOUR HOTEL ACCOMMODATION You are welcome to pre-book the dinner and breakfast Group leaders are entirely responsible for ensuring that In certain circumstances we reserve the right to transfer package for the crossings, the price is £17.50 per child and £32 all members of the group have the correct and valid bookings at Disney’s Hotel Cheyenne® to Disney’s Hotel per adult (aged 16 and over) for each overnight crossing. Both documentation. We cannot accept responsibility for any Santa Fe® or the Explorers Hotel at Disneyland Paris or dinner and breakfast are hot, freshly cooked buffet meals. On failure to comply resulting in any costs or fines being incurred. the Kyriad Hotel at Disneyland Paris or the B&B Hotel at receipt of your booking, we will send you the Cabin Sharing YOUR FINANCIAL PEACE OF MIND Disneyland Paris. Should this change be necessary, you will be Chart to complete and also the Overnight Ferry Meal Package advised in your Travel Documentation. Booking Form. Study Experiences is the student travel division of the Newmarket Group, one of the UK’s leading group tour ROOM OCCUPANCY TRAVEL INSURANCE operators. In line with the EC Directive on package travel, all Please note that should you choose to accommodate fewer We believe that travel insurance is not only to be customers enjoy complete financial protection through our than three students per room at the Hotel Cheyenne, four recommended, but is absolutely essential. We therefore ABTA bond and ATOL licence, so all payments are safe. students per room at the B&B Hotel or two students per room make it a condition of booking that all passengers are at the Sequoia Lodge, supplements will apply to our prices. adequately covered. However as many schools, teachers and PAYMENTS BY BACS students have their own annual cover we have not included We are pleased to accept payments by BACS. If you wish DISNEY® VILLAGE a compulsory insurance charge in the price of the Study to make your deposit payment or final balance payment by Disney® Village is the hub of Resort entertainment. Located BACS, please ensure that your Provisional Booking Reference within walking distance of your hotel and the Disney Parks,

Experience. Our own travel insurance is arranged through  Mondial Assistance (UK) Limited, which is part of the Allianz or your Invoice Number is included on the remittance advice. it is open throughout the day and evening. It offers great Group (the largest travel insurer in Europe). Per person Our bank account details for payment by BACS are: shopping opportunities and has themed restaurants to premiums (including Insurance Premium Tax at 17.5%) are Newmarket Holidays Ltd, NatWest Bank, suit a wide range of tastes and budgets, including Earl of as follows: £9.50 (3 & 4-day programme) or £14.00 (5-day Sort code: 60-17-11, Account number 20391285 Sandwich, , McDonalds, King Ludwig’s Castle, Planet Hollywood, Rainforest Café and Annette’s Diner. programme) for students aged 15 and under, £19.00 (3 & GROUPS OF LESS THAN 10 STUDENTS 4-day programme) or £28.00 (5-day programme) for teachers Groups of less than 10 students may have to make their own DISNEYLAND® PARIS Disneyland® Paris reserves the right to cancel and/or close and students aged 16 and over at date of travel. The premium way to another school, college or motorway service station to certain shows, parades, shops, attractions and celebrations should be paid at the time you send the deposit, and those be picked up by their Study Experiences coach. taking the policy will be covered from the moment we receive without notice. their premium payment. As with all insurance policies, an EUROSTAR AND FLIGHT SEATS BOOKINGS We are unable to hold Eurostar or flight seats on a Provisional LEARNING OBJECTIVES excess is deductible from some claims. If you take out the Please note that topic areas may be amended to reflect Booking basis. If you wish to travel by Eurostar or fly to Paris, excess waiver insurance, then for an extra premium of £10.00 specification changes and developments at Disneyland Paris. per person, any successful claims will be paid in full to you, call us to discuss your plans, as seats are strictly subject to and no excess will be deducted. If group members have their availability and we process bookings on a first-come first own travel insurance, we require details of this cover. served basis. In the unlikely event that we are unable to secure Eurostar seats, or flight seats from your chosen departure

10 Call: 020 8335 4455 Email: [email protected] outcome of the complaint and any possible compensation. Scheme which, though devised by arrangement with the Association of British Travel Agents, YOUR TRAVELLING CONDITIONS is administered quite independently by the Chartered Institute of Arbitrators. The Scheme Booking Where as part of the holiday you have booked your travel by air, land or sea, such travel will be (details of which will be supplied on request) provides for a simple and inexpensive method of subject to the terms and conditions of carriage of the airline, shipping, rail or coach company arbitration on documents alone with restricted liability on the customer in respect of costs. providing the transport. In most cases, the conditions will limit the carrier’s liability to you in The Scheme does not apply to claims for an amount greater than £5,000 per person. There is accordance with international law. Should anyone be refused admission to the coach, ferry also a limit of £25,000 per booking. Neither does it apply to claims which are solely or mainly in Conditions or flight, or to the destination country by the transport or government authority, then we are respect of physical injury or illness or the consequences of such injury or illness. Redress under Please read carefully powerless to assist and cannot be held responsible. This includes any passenger who fails to this Scheme requires written notice requesting arbitration to be made within nine months of advise us of any medical condition or disability. If you are prevented from travelling as a result, scheduled date of return from the holiday. We want you to enjoy every minute of your break or longer holiday with us, our responsibility for your holiday thereupon ceases. Full cancellation charges will apply and we OUR RESPONSIBILITY FOR YOUR HOLIDAY and we’ll do our very best to try to ensure that it lives up to your expectations will be under no obligation whatsoever for any refund, compensation or loss you may incur. of it. We believe that our 30 years of tour operating experience, together with OVERSEAS HOLIDAYS the reputation we have for quality and value, should give you the confidence to OUR CONTRACT WITH YOU (a) Although we have no direct control over services provided to you by independent suppliers book with us. To give you further peace of mind, we accept your booking on the OUR CONFIRMATION OF RESERVATION we accept responsibility for the reasonable standard of the holiday which you book. If basis of our Terms and Conditions, which are designed to clarify the contractual When we have received your booking and deposit we will send you a Confirmation of any part is not provided as promised, we will pay you appropriate compensation if this obligations between us. Please spend some time reading them carefully, and Reservation which details exactly what is booked for you. From this moment Newmarket has affected the enjoyment of your holiday, except where the failure is unforeseeable or please feel free contact us should anything be unclear. Holidays Ltd has accepted your booking on the terms set out in this Contract. unavoidable. YOUR CONTRACT WITH US THE PRICE OF YOUR HOLIDAY (b) We accept responsibility if you or any person named on the booking suffers bodily injury, YOUR BOOKING Changes in transportation costs, including the cost of fuel, duties, taxes or fees chargeable for illness or death due to the negligent acts and/or omissions of: (i) our employees or agents; services and exchange rates, mean that the price of your travel arrangements may change after or (ii) our suppliers or sub-contractors, servants or agents whilst acting within the scope or in Your booking, once accepted and confirmed in writing to you, represents a contract between you have booked. However there will be no change within 30 days of your departure. We will the course of their employment to provide any service or arrangement forming part of the all persons named on the Booking, and/or the Personal Details booking page, and/or on the absorb and you will not be charged for any increase equivalent to 2% of the price of your travel holiday that you have booked with us save that we do not accept responsibility for any air or Confirmation of Reservation, and Newmarket Holidays Limited (The Company). The contract is arrangements, which excludes insurance premiums and any amendment charges. You will be sea carriers whose liabilities are limited by the relevant International Conventions. Provided based on the information given at the time of booking, and the terms laid out in the following charged for the amount over and above that. If this means that you have to pay an increase of that any such claims will be subject to and dealt within accordance with English Law and will Booking Conditions. This agreement is governed by English Law and jurisdiction is conferred more than 10% of the price of your travel arrangements, you will have the option of accepting a be subject to the exclusive jurisdiction of the English courts. on the English Court but not exclusively, so if you live elsewhere in the UK, when the courts change to another holiday if we are able to offer one (if this is of equivalent or higher quality you (c) We shall give you assistance in the event that you suffer illness, personal injury or death during of Scotland and Northern Ireland also have jurisdiction. We do not accept bookings from any will not have to pay more but if it is of lower quality you will be refunded the difference in price), unaccompanied passengers under the age of 18. the period of your holiday overseas arising out of an activity which does not form part either or cancelling and receiving a full refund of all monies paid, except for any amendment charges. of the holiday arrangement with us or an excursion offered through us. This assistance will YOUR PAYMENT Should the price of your holiday go down due to the changes mentioned above, by more than

 include advice and guidance and, at our discretion and where appropriate, financial assistance Your Confirmation of Reservation includes an invoice showing the deposit paid and the final 2% of your holiday cost, then any refund due will be paid to you. However, please note that subject to our spending a maximum amount in this regard on behalf of yourself and any other balance due. The outstanding amount must be paid by the due date. Should we not receive travel arrangements are not always purchased in local currency and some apparent changes have person named in the booking of £5,000 in total. payment by this date we reserve the right to treat your booking as cancelled, in which case you no impact on the price of your travel due to contractual and other protection in place. (d) In the event of a claim under this clause six against us by you or any person named on could be liable to pay cancellation charges according to the scale set out in paragraph 4 below. The costs of your holiday have been converted into GBP using the exchange rate: EUR 1.1750 Please note that a 2% per transaction charge will be made for any payments made by credit card. the booking we reserve the right to claim in your place against the person or corporation SYSTEM ERRORS responsible for the act, default or omission giving rise to the claim and you hereby agree to N.B. 1: The person making the booking does so on behalf of all persons named on it, and he/she In the event of your Confirmation of Reservation showing an incorrect price for your holiday, the assign to us all your rights under this clause six and we will be subrogated to those rights and becomes directly responsible to the Company for the payment of the total holiday price and if price that will prevail is the price shown in our offline reservation system. Accordingly you may you hereby agree to assist us fully in the event that we enforce the rights which have been applicable, and where appropriate, for the cancellation charges and disbursements of any funds. not seek to rely on system errors with a view to obtaining a holiday at less than the correct price, assigned to us or to which we are subrogated. YOUR ALTERATIONS and any contract entered into upon a mistake, such as a wrong costing due to system errors, is (e) We take the safety and security of our clients extremely seriously. If a Foreign Office advises If you want to change any of the details of your booking, we will always do our best to help. not valid or binding. that people should not visit a particular country, then we would act on this. However, we We will however make an amendment charge of £10 per person (maximum £40 per Personal OUR ALTERATIONS are sure you appreciate from press and television coverage that the political, economic and Details booking page per amendment) as a contribution to our administrative expenses. If after It is unlikely that we will have to make any changes to your holiday but we do plan your holiday social conditions in many countries are not as stable as we are used to. Sadly crimes against the final balance has become due you wish to make an alteration, we reserve the right to make arrangements many months in advance. Occasionally changes may be made, which we reserve both people and their property are a fact of life the world over, and when in a foreign county cancellation charges as detailed in paragraph 4 below. All amendments must be notified to us in the right to do at any time. Most of these changes are minor and we will advise you at the it is very important to be extra vigilant and avoid drawing attention to yourself by wearing writing, by telephone or by e-mail to [email protected], by the person who made earliest possible date. If a major change becomes necessary we will inform you as soon as is expensive jewellery, carrying expensive camera equipment etc. Travellers have the same the original booking. reasonably possible if there is time before your departure. A major change is one that we make responsibility for their personal safety and that of their possessions, as they do at home. As N.B. 2: If an amendment involves a change of name, insurance premiums are not transferable. to your holiday arrangements before departure that involves changing your resort area, or time situations in countries can change rapidly, we would suggest you may wish to contact the Where any change is made to a booking involving travel by air and/or rail, we reserve the right to of departure or return by more than twelve hours, or offering accommodation with a lower Foreign Office Travel Advice unit on 020 7270 4129 for up to date information and advice make additional charges to cover in full any costs charged to us by our suppliers. official classification than that advertised (except the latter in the case of en route tour hotels). regarding safety BEFORE BOOKING YOUR HOLIDAY. Newmarket Holidays Ltd operate to many YOUR CANCELLATION When a major change occurs, provided it does not arise from circumstances amounting to force parts of the world, some of which do not conform to British health and safety standards. majeure (see below), you will have the choice of either accepting the change of arrangements, You may cancel your booking or part of it once it has been confirmed but the cancellation will We request that all our hotels comply with the local regulations applicable in their country for purchasing another available holiday from us, or cancelling your holiday. In all cases we will pay only be valid if made in writing direct to the Company or by telephone to our Customer Service health and safety but we cannot guarantee that these meet British standards. compensation as detailed below: team and having answered the security questions. If the cancellation results in a person travelling UK HOLIDAYS alone, a single room supplement is payable. The amount payable on cancellation depends upon Charge when we receive your written instructions - the more notice you give, the less we will charge. 15 - 28 days ...... £10 0 - 14 days...... £25 We accept responsibility for ensuring that all component parts of this holiday are supplied to you as described in this brochure and to a reasonable standard. If any such part is not provided The different periods before departure date within which written instructions are received N.B. 4: We will not pay you compensation if we have to cancel or change your travel arrangements in the advertised manner, we will pay you appropriate compensation if this has affected your by Newmarket Holidays Ltd. and amounts of cancellation charged in each period (shown as a in any way because of unusual or unforeseeable circumstances beyond our control. These can enjoyment of your holiday. percentage of the total holiday price excluding insurance premium which is not refundable) include, for example, war, riot, industrial dispute, terrorist activity and its consequences, natural are as follows: or nuclear disaster, fire, adverse weather conditions, epidemics and pandemics, unavoidable TRAVEL INSURANCE Charge prior to “Balance Due” date* Deposit only technical problems with transport. Because of the importance of having adequate insurance cover we make it a condition of “Balance Due” date - 22 days ...... 30% . . . or deposit if greater OUR CANCELLATIONS booking on all foreign holidays that you are covered by an insurance policy. If you elect not to take our insurance, you agree to indemnify Newmarket Holidays Ltd. for any costs that arise 21 - 15 days...... 45% or deposit if greater We reserve the right in any circumstances (including failure to reach sufficient numbers) to which would otherwise have been met had Newmarket Holidays Ltd insurance been taken. 14 - 2 days...... 60% cancel your holiday and in this event we will return to you all money you have paid to us or will offer you an alternative, available holiday to purchase of comparable standard. In no case, except Should you fail to supply us with the name of your insurance company at the time of booking, less than 48 hours prior/after departure...... 100% for reasons of war etc, (see N.B. 4, above) will your holiday be cancelled after the date when your our insurance premium will automatically be added to your invoice. Please note that, if you take N.B. 3: If the reason for cancellation is covered under the terms of an insurance policy, you may final balance becomes due. out our insurance, certain claims will be subject to an excess charge and that your insurance be able to reclaim these charges. OUR COMPLAINTS PROCEDURE premium will be dependent on your date of birth. We have no liability for any loss or damage to * The “Balance Due” date is printed/shown on your “Confirmation of Reservation”. luggage inflight or in transit. Any claims of this nature should be referred directly to your insurer. Newmarket Holidays Ltd is a Member of ABTA with membership number V7812. ABTA Members YOUR COMPLAINTS help holidaymakers to get the most from their travel and assist them when things do not go FINANCIAL PROTECTION & REPATRIATION In the unlikely event that you have problems whilst on holiday, you must report the matter to the hotel according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code In line with the EC Directive on package travel, Newmarket Holidays Ltd offers complete or our representative immediately during your holiday. If the matter is not then satisfactorily resolved, of Conduct. For further information about ABTA, the Code of Conduct and the arbitration financial protection for all customers. Newmarket Holidays Ltd is a fully-bonded member of you must complete a written report (form available from our representative). You must then follow up scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ ABTA - The Association of British Travel Agents, ensuring both your financial protection and high any complaint in writing within fourteen days of your return, including a copy of the original report form. Tel: 0901 201 5050 or www.abta.com. We can normally agree an amicable settlement of the few standards of professionalism and reliability. Therefore you can book and travel with Newmarket We operate a strict code of conduct which also conforms to European regulations on package travel complaints we receive. However, if we cannot agree, disputes arising out of, or in connection Holidays Ltd in total confidence that your money and your holiday are safe. In the unlikely event and take any complaints received seriously. A failure to follow the procedure outlined will affect the with this Contract may (if the customer so wishes) be referred to arbitration under a special of the company failing while you are abroad, the ABTA bond will be used to repatriate you. Important Information THE BOOKING FORM COACH PICK-UP POINTS AND TIMES DELAYS The im por tance of clear, correct in for ma tion on the Booking Form is essential, When completing the Booking Form you will have to specify your pick-up Occasionally flights, trains, ferries and coaches may be delayed due to circumstances for it is from this information that we make your res er va tion and our contract with point if this is different to your school or club address. We will show this on our be yond our control. In such cases we will do our utmost to you. The person to whom all correspondence, in voic es and travel documentation Confirmation Invoice. It is the group leader’s responsibility to ensure that all group help you and keep you fully informed. In the event of extended overnight delays, are to be sent, should be en tered as the first name. It is also their address and members adhere to the timings given on your travel documentation. In the event depend ing upon circumstances, we will endeav our to provide ac com mo da tion.

 telephone number(s) that should be shown and it must be they who sign the Booking that one or more members of your group are late to the pick-up point at any time In the case of a major delay to your home ward journey, we shall en deav our to de lay Form. Other names are required by insurance com pa nies, ho tel iers etc., so please during your trip, to the extent where the itinerary arrangements may be jeopardised, the depar ture from your accommodation. be accurate. We do not accept bookings for teams unaccompanied by supervising the coach driver is within his rights to leave at the appointed time and no additional FITNESS TO TRAVEL teachers/adults. arrangements need to be made for late arrivals. For the return journey you will We strive to give all our customers full care and attention, but we do need to know be disembarked at your original pick-up point. Our driver will endeavour to give YOUR JOURNEY at the time of booking if there are any special needs or requirements. It an estimated time of arrival at each point, prior to the last transit/comfort stop. The coach companies we use have been selected to be relied upon to provide is particularly important that we are advised of any disabilities and also if This will enable you to telephone taxis or parents who may be meeting you. Our modern, comfortable coaches and careful, considerate drivers. In line with current you intend to bring any specialist equipment such as a wheelchair with you. Tailgate homebound drop-offs are scheduled in reverse order of the pick-ups. Because of regulations all UK coach companies supply coaches fitted with lapbelts at no extra coaches can be provided at extra cost and are subject to availability. the inconvenience and delays caused to other passengers we are unable to accept cost. Smoking is prohibited on all our coaches. Regular comfort stops are made. In the event that you need any special arrangements made for any members of your requests to be dropped off at additional points. Space is limited so please restrict yourselves to one suitcase per person, plus light group, please ensure that you call us to discuss these requirements prior hand luggage. If your school or club is not based on the mainland, the coach will PAYMENTS BY BACS to making your booking and then send full details of them with your completed collect you from where you arrive on the mainland. Please note that any travel We are pleased to accept payments by BACS. If you wish to make your deposit Booking Form. These will be acknowledged on your Confirmation of Reservation. If arrangements to the mainland are not included in our package price. payment or final balance payment by BACS, please ensure that your Provisional any passengers have suffered from a serious medical condition recently, then they TRAVEL DOCUMENTATION Booking Reference or your Invoice Number is included on the remittance advice should consult with their doctor about their fitness to travel. You will receive your final Itinerary and travel documentation three weeks prior to when making payment by BACS. If you do not know your Provisional Booking ADDITIONAL EXTRAS NOT BOOKED WITH NEWMARKET Reference or your Invoice Number, please call us on 020 8335 4949 . departure, provided all payments have been made. We cannot be held responsible for compensation in respect of any extras which are SPECIAL REQUESTS Our bank account details for payment by BACS are: booked (eg travel insurance, currency) with a third party, if we subsequently cancel There are of course only a limited number of front seats on coaches, low floor Newmarket Holidays Ltd your tour for whatever reason. If you book your travel insurance with us, you would rooms in hotels etc. We cannot guar an tee to meet all re quests but will do our best NatWest Bank receive a full refund in this circumstance. to oblige. Sort code: 60-17-11 Account number: 20391285

Online: www.studyexperiences.co.uk Call: 020 8335 4455 11 Your Choice of Subject-Specific Education Programmes at Disneyland Paris 2017 & 2018

Our exclusive curriculum-led education programmes at Disneyland® Paris include subject-specific seminars and workshops, multimedia presentations, video interviews with subject experts, together with comprehensive education resource materials and student assignment projects.

“Our examination results have improved significantly since we introduced our annual educational tour with Study Experiences. My experience of their service, the quality of their travel arrangements and the attention to detail of their educational content has been exceptional and the trips themselves have provided my students with the best experiences imaginable outside of the classroom.” Jenny Heredge, The Weald School

© Disney STCB - June Edition 2017

Call: 020 8335 4455

Visit: www.studyexperiences.co.uk Keep in touch: Study Experiences, The Newmarket Group, Cantium House, @studyandsport Railway Approach, Wallington, Surrey SM6 0BP 07985 622 149