April 30, 2020
Number Student Program Class Year 1 Al-Banna, Nadia (Nadia) Full-time MBA Graduating Students 2 Cantor, Brian Full-time MBA Graduating Students 3 Choksi, Amee (Amee) Full-time MBA Graduating Students 4 Cruz Parihuana, Vanessa (Vanessa) Full-time MBA Graduating Students 5 Dinh, Nadine (Nadine) Full-time MBA Graduating Students 6 Kong, Jonathan (Jonathan) MBA/SKOLL Graduating Students 7 Lloyd, Kathleen (Katie) Full-time MBA Graduating Students 8 Morrone, Loren (Loren) Full-time MBA Graduating Students 9 Rahkola , Bryana Full-time MBA Graduating Students Nadia Al-Banna, Ph.D. +1(438) 881-2215 [email protected] www.linkedin.com/in/nadiaalbanna
A lateral thinker with broad knowledge across the life sciences and healthcare sectors and an established research profile. Experienced in collaborative projects with strong value proposition and continuous learning prospects. Strong interest in promoting innovative healthcare, impactful translational research and commercialization opportunities.
• Expressive communicator - • Ideator and connector of ideas • Establishes alignments and partnerships trilingual, including French • Consultative mindset • Perspective-taking with cross-functional teams • Influential team lead; bring • Entrepreneurial attitude • Insightful understanding of nuances of team resilience & optimism • Flexibility to shifting priorities research and academic environments
EDUCATION
University of M.B.A. candidate (GPA 3.62/4.00) 2018-2020 Toronto, - Triple Major: Health Sector Management, Leadership & Change Management, Innovation & Entrepreneurship Rotman School - Member of the Academic Board and the Committee on Academic Policy and of Management Programs, University of Toronto (2019-2020)
Certificate “Rotman Life Sciences Link-&-Learn Series” 2018-2018
HEC-Paris Certificate “Organizational leadership: Leading with sense” (online) 2017-2020
Univ. Michigan Certificate “Leading for Equity, Diversity & Inclusion in Higher Ed” (online) 2018-2018
Dalhousie Ph.D. Microbiology & Immunology (thesis-based) 2007-2012 University - Winner of Dalhousie Entrance Graduate Scholarship
Kuwait M.Sc. Medical Microbiology (GPA 3.68/4.00) 2003-2006 University B.Sc. Hons. Molecular Biology & Biochemistry (GPA 3.98/4.00) 2000-2003 - Dean's List
PROFESSIONAL EXPERIENCE
Allarta Life Business advisor for an early-stage startup Sciences, Inc • Advised strategic planning, project management and capacity-building SickKids OnBoard Consultant (Intern) Foundation • Developed creative solutions & improved processes to meet stakeholder & business (2019-2020) needs in two high-priority issues (Granting processes & Diverse staff recruitment) Sinai Health Research & Innovation Assistant, Dept. Nursing Administration System (SHS), Strategy & Organizational Development (Intern) Toronto • Engaged stakeholders, developed key insights and presented recommendations for (2019-2020) the new initiatives to advance the Nursing Innovation roadmap, Clinical Lab service redesign, Patient care coordination, and Employee appraisal Creative Student Consultant (Intern) Destruction Lab • Evaluated venture applications (Health, AI/Blockchain and other streams) (incubator) • Advised strategic planning of an early-stage startup (cell encapsulation technology); (2019-2020) report ranked top vs. 100 MBA students • Advised pitch presentation & business planning for new startup (drug discovery tech). Rotman School Research & Teaching Assistant, Dept. Strategic Management of Management, • Evaluated strategic analysis of business case study (300 MBA students) Univ. of Toronto • Researched competitive strategy, ethical decision making & value capture in high (2019-2020) growth firms (in retail and aerospace sectors)
College of Assistant Dean of Student Affairs (2017-2018) Medicine, Director of Year one program (2016-2017) Qatar Head of Academic Support Taskforce Unit (2015-2017) Research Assistant Professor of Microbiology & Immunology (2015-2017) University - Member of Medical Curriculum & Assessment, Inter-Professional Ed & Inter-college committees (2015-2018) • Led organizational planning, launch, and evaluation of services provided by the newly established dept. to ~300 students • Re-designed operational workflow and steered its successful implementation in the midst of constrained circumstances. • Developed policies, aligned with stakeholders, coordinated and presented policy revisions to Dean & University President • Aligned key stakeholders & built collaborative relationships to drive strategic initiatives and facilitate the implementation and adoption of online assessment tool. • Responded to and resolved user complaints and public RFIs • Led learning & competency development initiatives for 50 faculty staff, 450 undergrad students & 50 female high school students McGill Graduate Education Assistant, Teaching-Learning Services (2014-2015) University & Postdoctoral researcher (Cancer Immunology; biomarkers) (2013-2015) Université de - Winner of Fonds de recherche de Québec-Santé (FRQS) fellowship - Member of Association of Postdoctoral Fellows, Counselling & Health Service Advisory boards at Montréal McGill University (2014-2015) (2013-2015) • Evaluated gaps in scientific domain & assessed quality of research abstracts/posters • Led investigative projects, identified funding resources and coaching student teams • Co-developed workshops & skills-based courses and reported performance
Dalhousie Postdoctoral researcher (Infectious Immunology; sepsis) (2012-2013) University, Postdoctoral researcher (Cancer Immunology; vaccines) (2011-2012) Chelation Tutor for problem-based learning sessions (2011-2013) Partners Inc., & Teaching Assistant, Medical Microbiology Lab (2009-2010) Immunovaccine • Designed innovative research MITACS & CIHR-funded projects and managed Inc., activities of a cross-functional team. Project led to a new biotech company Halifax • Identified resources, analyzed data, extracted critical insights, reported status and (2009-2013) presented progress to key stakeholders at the academic-biotech partner meetings • Facilitated problem-solving process and team discussions to identify main insights
COMMUNITY ENGAGEMENT
• Member o CCHL (Canadian College of Health Leaders) and EHL (Emerging Health Leaders) in Toronto o Rotary francophone e-club of Montreal, I advised Rotaract Club & co-organized District Conference o Rotman community, I co-developed collaborative initiatives for communication (Rotman Career Centre), mental health, diversity & inclusion (Student Welcome Committee), student self-esteem (Rotman African & Caribbean Business Club) and parent engagement (at the University of Toronto School), and mentored U of T students on professional skill development. • Won case competitions: Toronto Shelter Services-McKinsey, and SickKids-KPMG (2nd). • Volunteering: Marketing and Communication Strategy Volunteer at Hope Air (May 2019- ), Fundraising event - Down Syndrome Resource Foundation, B2G Zone-Discovery event-Ontario Centres of Excellence, Special needs tutor-Halifax Public Library (2012-2013), Interpreter-Halifax Refugee Clinic (2012) • Presenter & Author of 20+ publications, 20+ presentations, 2 radio interviews & 6+ presentation awards Brian Cantor Phone: (647) 785-9085 • Email: [email protected] • LinkedIn: https://www.linkedin.com/in/brcantor/
EDUCATION
Rotman School of Management, University of Toronto, Toronto, Ontario, Canada M.B.A. Candidate, 2018-2020 • Elected member of the Graduate Business Council – the student government that governs Rotman’s MBA programs • President of the Rotman Culinary Club – strengthened community among 300 people through a shared love of food • Member of the Leadership Development Lab – an acceptance-only, year-long workshop to develop self-awareness, empathy, and disciplined responsibility to fully contribute to future careers • Entrance Scholarship Recipient, 2018
Lafayette College, Easton, Pennsylvania, United States B.A. in Biology and Economics, 2011-2015 • President, Lafayette Activities Forum – managed team of 12 students to plan 60+ events per year, 2013-2015 • Chair of Philanthropy and Community Dining, Phi Kappa Psi Fraternity, 2013-2015 • Exchange Term: Universidad Autònoma de Barcelona, Spain. Courses in international finance and strategic management, 2014
PROFESSIONAL EXPERIENCE
Kensington Health, Toronto, Ontario Reported to the Director of Strategic Planning of Kensington Health, a community health center with long-term care and ambulatory clinics, focused on community care Corporate Planning Intern, May-August 2019 • Implemented cloud-based project tracking software to align strategic corporate initiatives with project task completion; Users included the corporate strategy, quality, communications, finance, and operations teams at the healthcare facility. Conducted an in-person training and created written training material • Organized preliminary co-design sessions for local healthcare leaders using business design principles for 60 healthcare providers and patients in Central Toronto to break down organizational siloes. Began alignment with updated governmental mandates surrounding healthcare delivery in Ontario beginning in Summer 2019 • Directed an operational study of the ophthalmology clinic to gather insights about resource utilization; Insights included that the time of day and the doctor down-time can delay patient wait times by 15%. The study will be used to reduce the average patient waiting time at the Kensington Eye Institute, one of the highest volume, out-patient eye care centers in Central Toronto • Prepared briefing material for the Board of Directors of the Kensington Research Institute to highlight opportunities to expand the research program for the gastroenterology clinic
Cerner Corporation, Malvern, Pennsylvania Reported to senior managers of Cerner, a US-based health information technology vendor of clinical and financial software for global health systems Senior Project Coordinator, 2016-2018 • Initiated operational improvements to adhere to new quality and audit standards by designing and managing projects, with positive feedback received by the internal compliance team. Tracked projects using Microsoft Project, SharePoint, and JIRA • Managed the digital data conversation of 120 paper contracts and analyzed existing obligations; created a database to store and monitor obligations, and identified opportunities for negotiation on outdated obligations • Led the HIPAA disclosure process by coordinating resources within legal, technical experts, and executive management. Communicated with clients by drafting letters and conducting phone calls to keep clients informed • Developed training plan to align necessary professional skillsets with job roles for 14 operational groups; Collaborated with subject matter experts from each job type to compile and create training material that highlighted areas for job movement and cross-training opportunities used for current and new staff members • Co-founded Cerner’s early professionals group to promote employee engagement and plan educational events, including executive management speaker series; Presented at company-wide town halls, and organized networking opportunities for peers
Business Consultant, 2015-2016 • Led preparation for quality and data privacy audits of Cerner’s healthcare data clearinghouse; Successful audits led to firm obtaining full industry-leading accreditation Brian Cantor Phone: (647) 785-9085 • Email: [email protected] • LinkedIn: https://www.linkedin.com/in/brcantor/
PROFESSIONAL EXPERIENCE (CONTINUED)
• Updated data privacy practices for employees whose oversight included over 1 billion healthcare data transactions per year, decreasing non-conformances from 6.7% to 0.0% within 6 months, which was sustained for 2.5 years
Homewood Suites, New York, New York Reported to the Director of Sales and Marketing of the Homewood Suites, Times Square, an all-suite hotel opened in June 2014 Operations and Marketing Intern, May-August 2014 • Analyzed pricing data and determined marketing strategies to increase hotel occupancy in the New York hotel market; Brainstormed potential and repeating revenue streams for the hotel property to maximize revenue based on targets and competitive data • Coached front desk staff and teamed with housekeeping, management, and operational staff to set up a new hotel to open in the highly competitive New York City hotel market
Bon Appetit Management Company, Easton, Pennsylvania Food service management company providing residential and catering services for Lafayette College Operations Management Intern, May-August 2013 • Supported executive chef and general manager to train on-boarded employees after a management change
COMMUNITY INVOLVEMENT
Faculty of Applied Sciences and Engineering, University of Toronto, Toronto, Ontario Teaching Assistant for Formative Experiential Entrepreneurial Learning, 2020 • Coach graduate-level engineering students to develop a business plan for an original idea, from problem definition, go- to-market strategies, and investor pitches
Rotman LINKS Women In Leadership Mentorship Program, Toronto, Ontario Mentor, 2018-2020 • Mentored undergraduate women mentees majoring in commerce and science-related degrees about professional development
The Entrepreneurship Hatchery, Toronto, Ontario Idea Market Facilitator, 2018-2019 • Facilitated weekly sessions for University community to share start-up ideas and practice problem-solving skills • Encourage attendees to develop an entrepreneurial mindset of curiosity and striving for continual improvement
TECHNICAL AND LANGUAGE SKILLS
Proficient at Microsoft Word, Excel, PowerPoint, SharePoint, Project, Atlassian JIRA and Confluence, Asana, Wordpress Beginner knowledge of Python, Photoshop, Logic Studio Conversational in Spanish, basic understanding in French Amee Choksi
[email protected] (647) 620-9933 https://www.linkedin.com/in/ameechoksi/
Healthcare Technology • Strategy and Implementation • Global Management
A recent MBA graduate who loves to “roll up her sleeves” and get things done. Possesses work experience in 5 countries with a proven ability to collaborate with cross-functional teams on developing value-proposition strategies, products, websites and marketing material, and conferences. Thrives when creating and executing strategies in environments that are growing and dynamic and where personal and team development is encouraged. Driven to bring a creative mindset to maximize impact.
SIGNATURE COMPETENCIES
• Financial Forecasting and Modeling • Workshop Facilitation • Research • Training and Mentoring • Analytics and Data Management • Customer Relationship Management • Omnichannel Marketing • Project Management • Content Creation • Brand Strategy and Development
PROFESSIONAL EXPERIENCE
Janssen Inc., Toronto, ON, Canada Real World Evidence (RWE) Intern, Government Affairs & Market Access May – Sept. 2019
• Researched and analyzed existing website functionality and resources to create a globally accessible, Canadian- based knowledge sharing platform; identified in-house, no-cost solution, tested concept, and presented proposal for approval • Designed navigation tools, images, infographics, content, and functionality (including interactive map of all projects) to ensure effective development coordination with local and global IT and data analytics teams • Facilitated an engaging workshop to demonstrate web solution to a team of 7 consisting of VP’s, Directors and Managers across the Medical Affairs, Regulatory, and Market Access departments and provided training on the benefits and user-friendly functionality of the solution • Attended cross-functional steering committee meetings with Regulatory, Medical Affairs, Government Affairs and Market Access leaders for the creation of a holistic RWE strategy; compiled detailed notes and conducted follow- up research to create presentations and develop RWE strategy
Eniware, LLC, Washington, DC, USA and Kampala, Uganda Biotech start-up pioneering innovative sterilizers for infection-free surgical procedures in low resource settings Special Associate, International Programs Sept. 2014 – June 2018
• Led establishment of Eniware’s East African distribution headquarter in Uganda along with the company’s Board member and leadership team; drove local business registration process, built relationships with local partners for on-site pilot studies of the Eniware sterilizer, and implemented strategies to build a local presence in East Africa • Conducted and managed biological lab testing of the product under a time and cost sensitive schedule of 5 weeks; test results were a crucial input for the regulatory approval of the product • Analyzed client requirements, managed customer relations and developed a product sales database across 4 continents with detailed documentation and specifications to help develop firm’s international sales strategy • Managed internship program in the Washington, DC office, which included the on-boarding, orientation and mentorship of 6-8 students every year with a focus on maximizing their internship experience • Standardized the onboarding process to streamline process by developing an orientation guide, hiring checklists and standard templates for forms, contracts and procedures for all new full-time employees and interns
Africa Health Business (AHB), Nairobi, Kenya and Dakar, Senegal Healthcare consultancy fostering public-private partnerships to drive health industry investments in Africa Marketing & Public Relations Executive (Part-time) Aug. 2016 – June 2018
• Implemented the operational strategy for the organization of a Pan-African healthcare symposium for 350 industry stakeholders in Dakar by closely collaborating with the Ministry of Health, Senegal for the strategy, resource and budget allocation, industry partner selection and symposium execution
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Amee Choksi (647) 620-9933 [email protected]
• Led and managed a 4-person digital tech, media and communication team for the symposiums in Nairobi and Dakar, leading to cost reductions due to in-house control of the technical system operations, and decreasing the company’s dependence on an external agency • Developed and presented a value proposition strategy of resource planning optimization to the management team so as to maximize impact and value delivery to clients with the existing resources • Built and maintained client relationships and facilitated partnerships with clients and vendors through contract negotiation, creation of content for partnership announcements, leading the execution of deliverables, and follow ups after deliverables to ensure client satisfaction • Established company’s social media presence and increased engagement through daily content creation and engagement activities to drive the dialogue around maximizing the potential of Africa’s health sector
Africa Healthcare Federation (AHF), Kampala, Uganda An umbrella organization that integrates and advocates for the private health sector of Africa Communications Manager (Part-time) Oct. 2016 – Jun. 2018
• Researched, designed and created website content and newsletters on the developments in the African healthcare space, that was shared with public and private health sector database across Africa to drive stakeholder engagement • Led the design, development and submission of AHF’s application for the internationally acclaimed Oliver Kinross Healthcare Award; leading to AHF being recognized in London, UK at the Oliver Kinross healthcare event and awarded 1st place for its “Outstanding Contribution to the Healthcare Industry” • Managed communications between 5 regional constituent boards across Africa’s 5 geographic regions to ensure collaboration with organization’s vision and alignment in the implementation of an integrated strategy • Supported the planning, organization and execution of a healthcare conference in Uganda for 300 public and private sector healthcare industry stakeholders; drafted conference program with planning committee, facilitated bi- weekly planning alignment calls across 7 East African countries, negotiated contracts with vendors, and led the audio-visual team of 5 persons during the conference
EDUCATION, CERTIFICATIONS & PROFESSIONAL DEVELOPMENT
MBA 2020 Rotman School of Management, University of Toronto, Toronto, ON, Canada nd • Awarded 2 place, International SCAN Health & Canadian Blood Services Business Case Competition: created strategy for a digital tech based solution to integrate supply chain processes in real-time across all hospitals in Canada • Vice President - Student Engagement, Healthcare Management Association • Teaching Assistant: ‘Business Ethics’ course, a mandatory course for all MBA students at Rotman nd • Teaching Assistant: ‘Strategy in Emerging Markets’ course for 2 year MBA students at Rotman • Mentor, Rotman LINKS Mentorship Program: a program designed to provide support to undergraduate students as they develop social and technical skills allowing them to successfully transition to their professional life
B.Sc. Biotechnology, Minor in Psychology 2013 Pennsylvania State University (PSU), University Park, PA, USA • Dean's Honor List, Fall 2009, Fall 2011, Spring 2012, Fall 2012 • Presidential Leadership Academy: one of 30 students selected for a 3-year leadership development program st • 1 place winner, Health & Life Sciences category, Undergraduate Research Exhibition 2013, PSU • Awarded Excellence in Communication Certificate by the College of Liberal Arts, PSU • Elected Vice President, Biotechnology Club • Campus Tour Guide, The Lion Scouts
ADDITIONAL SKILLS AND ACHIEVEMENTS
• Proficient in MS Excel (financial forecasting and modeling), Quickbooks, WordPress, Wix, Weebly, Salesforce • Competed in national and international level Table Tennis tournaments in Kuwait, Qatar, and India • Basic French proficiency – currently taking online courses to increase proficiency to business use
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Vanessa Cruz Parihuana (647) 562-5293 [email protected] www.linkedin.com/in/vanessacruzparihuana
EDUCATION
Rotman School of Management, University of Toronto, Toronto, Ontario M.B.A. Candidate, 2020 • Member of the Healthcare Management Association, Rotman Marketing Association, Business Analytics Club, Rotman Latin American Business Club and Rotman Culinary Club
Universidad de Lima, Lima, Peru Bachelor in Industrial Engineering, 2010 • Ranked 9th out of 268 graduates; Exchange semester in Korea University Business School in South Korea
EMPLOYMENT EXPERIENCE
Eli Lilly Canada Inc., Toronto, Ontario Oncology Intern, June – August, 2019 • Analyzing sales of a three-year period for two brands using Tableau, present the findings to Brand Lead to evaluate existing customers and redirect promotional efforts • Assessing market size for new oncology product by looking for data on scientific studies to estimate the number of potential patients and support a business case to launch the product • Developing a recommendation for social media campaign to increase awareness of new product by analyzing audience research reports
B.Braun Medical Peru S.A., Lima, Peru Junior Product Manager, 2017 - 2018 • Led cross-functional team of 8 to plan launch of a Urinary Care line, analyzing import data and interviewing urologists and nurses to write market study; product line valued at $42,000 in first year • Developed sales literature and brochures to support field team covering the wound management line, researching product characteristics and translating into the benefits for users and medical institutions; trained 3 sales representatives on product positioning • Maximized use of Salesforce.com to better integrate activity between sales representatives and commercial managers, tracking and managing sales goals and local projects; created reports and dashboards on medical visits, performance, and revenue
Business Intelligence Analyst, 2014 - 2017 • Launched new oral rehydration product, identifying new markets and working with external agencies to create ideal label and bottle; conducting consumer testing on flavour; generated revenue of $32,000 in 2017 • Created standardized report on market and competition for 24 business units across 4 divisions using import data and government websites (tender information) to assist managers in product launch decisions • Analyzed 5 markets on price, market size, and competition to support the application for product launch • Launched locally a CRM platform Salesforce.com in 2015; trained sales representatives and commercial managers to become users and created dashboards and reports to check day to day business activities online • Spearheaded marketing strategies for oral rehydration solutions line, analyzing IQVIA data and developing promotions focused on key customers; increased sales from $1.9 million in 2013 to $3.4 million in 2017 (CAGR: 16%) and market share from 40% to 55% nationwide
Marketing Trainee, July - December 2013 • Reached 6% growth and $1.6 million in revenue in 2013 by executing marketing strategies of Critical Care line • Analyzed 2 new markets on price, market size, and competition to support the application for product launch • Designed promotional materials, literatures, presentations and merchandising for the sales force
ADDITIONAL INTERESTS AND SKILLS
• Proficient in Salesforce.com • Completed 2 half marathons in the last two years and participated in at least two 10km races per year • Volunteered at Aprendo Contigo as an Educational Assistant in Instituto Nacional de Salud del Niño for 3 years teaching and playing with hospitalized children who receive treatment at the hospital for long periods Nadine Dinh (416) 858-1696 [email protected] www.linkedin.com/in/nadine-dinh
HIGHLIGHTS OF QUALIFICATIONS
• Exceptional relationship-building skills developed through building fruitful partnerships with a variety of stakeholders including Chief Executive Officers, scientists, and community groups • Proven ability to provide innovative solutions demonstrated by developing a unique team structure to achieve 110% of its target, making it the first successful data collection project in China; received the Global Innovation Star Award • Strong ability to ramp up quickly on highly complex products and identify improvement opportunities, resulting in the success of the Brand Tactical Plan 2020 which led to achieving the Leadership Award at Bayer • Passion about connecting people with products and services that save lives, demonstrated in initiating and successfully implementing a Patient-Support project at Bayer to improve MRI patient experience and enhance MR throughput
EDUCATION
Rotman School of Management, University of Toronto, Canada M.B.A. Candidate, 2020 • Top Prize Winner, Alira Health - SDA Bocconi 3rd Annual Global Case Competition in Italy, 2019 • Recipient of Entrance Scholarship and Forté Fellowship, 2018 • VP Industry Relations, Rotman Marketing Association • Member, Healthcare Management Association, Business Technology Association, Business Design Club • Relevant courses: Pharmaceutical Strategy, Healthcare Innovation, Business Design Practicum, Marketing & Behavioral Economics, Managing Customer Value, Business Analysis and Valuation
Foreign Trade University, Vietnam B.Sc. (Economics), 2012 • Recipient of Excellence Scholarship, 2009-2010 • National Entrance Examination to Foreign Trade University (runner-up), 2008 • Class President, 2008-2012
EMPLOYMENT EXPERIENCE
Bayer, Mississauga, ON Brand Manager, MBA Marketing Healthcare (Internship and Contract), May – December 2019 • Created and successfully delivered the Brand Tactical Plan 2020 to Bayer Radiology Management Board, laying out the path to success and distinguishing Bayer’s brand from its competitors; received Bayer Leadership Award • Realized a gap between sales implementation and marketing strategies, and built innovative solutions to close gap including a “Buddy Practice Program” for sales representatives which was rolled out and adopted for National Training • Wrote a series of pre-approved branded emails to tackle 3 main customer objections through interviewing 6 sales representatives and 6 customers; used by 100% of sales representatives and achieved a 90% convincing rate • Initiated and led a Patient-Centric project that employed business design method, interviewing 8 patients, 4 caregivers, and 3 healthcare providers, aiming to understand the pain points of patients going through MRI scans and improving their experiences using emotional and informational support; created 6 prototypes and 3 solutions • Managed agencies to run competitive intelligence research that generated actionable insights for the development of Bayer’s strategies to distinguish itself from competitors • Partnered with external consultants to organize the ‘War Game Workshop’ that brought together senior managers from the US and Canada to strategize Bayer’s next steps to win the RFP in 2021
Universum, Singapore, Sweden, and Vietnam World leader in employer branding research and consulting Head of Data Collection and Partnerships Management for APAC, 2016-2018 • Oversaw the growth of Data Collection in APAC in 8 markets, including strategic planning, team development, budget management, internal & external stakeholder management, P&L management, and reporting • Gathered and drew insights from 200,000 data points on young professionals’ and students’ to predict talent trends in Asia; identifying opportunities and built brands for employers to attract and recruit the best talent
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Nadine Dinh (416) 858-1696 [email protected] www.linkedin.com/in/nadine-dinh
• Trained 500 student ambassadors to canvass students, and manage 43 university partnerships in exchange for research insights; achieved 150% of participation target which ensured $1M research sales • Created the organization’s first successful data collection project in China by initiating a competition that promoted research through ambassadors and WeChat; won the global Innovation Star award for achieving 110% of the target
B2C Marketing and Partner Relations Manager for APAC, 2014-2016 • Established strategic partnerships to create the largest talent research project in Asia; exchanged research output and insights with 43 top universities, 8 student organizations, and 530 student ambassadors to solicit support to engage 200,000 students in research activities • Created a cross-functional KPIs matrix, University Award initiative, and Universum Student Ambassador Program that resulted in a 30% increase in new university partnerships, saving 20% global data collection cost; now used globally
Employer Branding Activation Solutions Project Manager, 2015-2016 • Built content strategies, managed design agencies and copywriters to produce content and visuals for Unilever Vietnam’s Facebook Careers Page; attracted 1.7M fans, improving client interaction rate by 200% • Promoted the two largest recruitment programs - Unilever Future Leaders’ Program and UFresh - by an unpublished post campaign and click-through optimization; exceeded both click-through and application targets by more than 50%
Employer Branding Advisor and Business Developer, 2013-2014 • Developed a Go-to-Market strategy to introduce employer branding to Vietnam, creating and launching the first talent research project by negotiating partnership agreements with Vietnam HR Association, top 9 universities, and 2 leading media agencies • Benchmarked employers’ attractiveness and built strategies for clients to attract, recruit, and retain talent; achieved 166% of revenue target and brought on-board new clients including Nestlé, Philip Morris, Bayer, and Gameloft • Received the Certified Employer Branding Professional Certificate by Employer Branding Academy
COMMUNITY INVOLVEMENT
WEDU, Singapore, Canada A global network of mentors who aspire to empower more women to lead Mentor, 2016-present • Mentoring 3 young women with leadership potential in Cambodia, Pakistan, and Vietnam
Rotman Marketing Association, Toronto, ON VP Industry Relations, 2019-2020 • Built club’s brand recognition among companies across sectors to position it as the best pool of talent for Marketing • Brought on-board 2 industry partners to facilitate training workshops on ‘Personal Branding’ and ‘Digital Marketing’ • Organized 4 club events that engaged approximately 250 industry partners and Rotman students, including the ‘Industry Night’ that gathered 40+ industry leaders such as Google, Proctor & Gamble, Bayer, Stryker, RBC, and TD
AIESEC, Vietnam A global youth network impacting the world through leadership development experiences National Director, Global Exchange Program, 2012-2013 • Sent 400 Vietnamese students to attend community development projects in underprivileged areas and global internships in companies worldwide; received the Best Outgoing Exchange Team Award • Represented AIESEC Vietnam in global and regional conferences as a guest speaker on “Youth Development” and “Maximizing Self-efficiency” to 500+ young leaders in Vietnam, Russia, Thailand, and Cambodia
ADDITIONAL INFORMATION
• Technical skills: effective use of social media platforms – Facebook, LinkedIn, research platforms - Qualtrics, Confirmit, Content Management – Veeva Systems, Microsoft Office – Word, Excel, PowerPoint, exposure to Salesforce • Interests: traveling, international cuisine and wine, trekking, cooking Vietnamese food • Language: fluent Vietnamese, currently learning French
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Jonathan Kong (647) 230-8402 [email protected] ca.linkedin.com/in/jskong
EDUCATION
Rotman School of Management, University of Toronto, Toronto, ON Skoll B.A.Sc./M.B.A. Candidate, 2020 • Jeffrey Skoll B.A.Sc./M.B.A. CIBC Scholarship • VP Finance of Healthcare Management Association • Winning Team in SDA Bocconi Alira Health, SCAN Health, and Walmart Rotman Case Competitions, 2018 – 2019 • Finalist Team in Yale Healthcare Services Innovation Case Competition, 2018
University of Toronto, Toronto, ON Bachelor of Applied Science, Mechanical Engineering, 2018 • Specialization in Manufacturing and Energy/Environment; Certificate in Engineering Business • Academic Rank 1 of 185 in Mechanical Engineering – 4th year second semester; Dean's Honors List, 2014 – 2018 • Capstone Project: Development of a Dynamic Coronary Artery Phantom for Robarts Research Institute and University Health Network, supervised by Dr. Hani Naguib
EMPLOYMENT EXPERIENCE
University of Toronto, Toronto, ON Teaching Assistant, Sep 2019 – present • JRE420 Organizational Behaviour and People Management under Professor Elham Marzi. • RSM260 Organizational Behaviour under Professor Anny Fong.
Ontario Power Generation, Toronto, ON Management and Professional Trainee – Strategic Initiatives, May – Aug 2019 • Prepared briefings for management on competitor activities within the energy sector. • Assisted in conducting due diligence for potential acquisitions by researching company background, assessing competitive landscape, and evaluating strategic alignment with OPG. • Created reports on energy usage to assess the current state and project the future state of Ontario’s energy sector. • Researched and evaluated new trends and emerging technologies that could potentially disrupt the energy industry.
Baylis Medical Company, Mississauga, ON Quality Engineer II, May – Aug 2018 • Reduced backlog on the Non-Conformance Report (NCR) system by closing the most (17) NCRs on the team for the month of July 2018. • Worked in cross functional teams to achieve the timely completion of four different Corrective and Preventative Action (CAPA) reports; resulted in decreased number of initiated NCRs and essential process design changes .
Quality Engineering Associate/Sterility Assurance (PEY), 2016 – 2017 • Recognized as the Q4 2016 Technological Leadership Baylis Medical Core Value Winner for corrective actions made to the HVAC system, leading to the completion of 3 CAPA reports; worked closely with Director of Operations, Facilities Team Leader, and external vendor to coordinate changes. • Led several CAPA teams with members from different departments as a CAPA Facilitator and a Subject Matter Expert by organizing team meetings, documenting reports, presenting test findings, and implementing corrective actions. • Oversaw internal product recall inspection activities and trained operators on the inspection procedure, ensuring accurate defect identification, proper lot segregation, and efficient inspections with minimal downtime. • Drafted, implemented, and trained operators on procedural changes; collected input from stakeholders to ensure accurate modifications were made, and ensured documents were implemented as per deadlines.
Magna Closures Dortec Industries, Newmarket, ON Manufacturing Engineering Co-op, 2014 – 2015 • Saved $48,000 annually by analyzing and implementing a combination of machine, program, and process modifications to a production line. • Supported Manufacturing and Design Quality Engineers by leading multiple trial builds for new product launches and product specification validation.
ADDITIONAL INTERESTS AND SKILLS
• Intermediate working proficiency in French and Cantonese. • Enjoy the rewarding experience of teaching and helping other people: Actively mentor younger students and volunteer within the community. Previous part-time jobs include various instructional roles ranging from swim instructor to tutor.
Katie Lloyd (416) 301 6160 [email protected]
EDUCATION Rotman School of Management, University of Toronto, Toronto, ON M.B.A. Candidate, 2020 ● Entrance Scholarship, 2018 ● Member of Rotman Finance, Women in Management, and Rotman Human Capital Clubs
Northeastern University, Boston, MA Master of Science, Speech-Language Pathology, 2015 ● GPA 3.64/4.00, Honours (cum laude) ● Certification of Clinician Competence in Speech-Language Pathology (CCC)
Bachelor of Art, Communication Studies, Minor in Business Administration, 2013 ● GPA 3.70/4.00, High Honours (magna cum laude) ● National Society of Collegiate Scholars, and Golden Key International Honour Society
EMPLOYMENT/ VOLUNTEER EXPERIENCE Scotiabank, Toronto, ONT Summer Associate Global Private Banking Relationship Management, May 2019- August 2019 ● Prepared revenue opportunity presentations for management, winning two new ultra-high net worth clients ● Created and updated customer relationship management system for senior management allowing a more targeted approach at perusing new clients ● Prepared deliverables to maintain and grow relationship with existing and prospectus client ● Organized a memorable event and experience for 50 Ultra-Hight Net Worth clients, leveraging relationships to bring in the keynote speaker ● Active Scotia Women Initiative committee member, responsible for creating the program for female wealth clients, liaising with different internal departments, and providing guidance to onboard high-net worth individuals and new committee members
Edward Brooke Charter School Boston, MA Speech-Language Pathologist, May 2014-June 2018 ● Supervised, managed, and trained clinical fellow for their professional license ● Collaborated with professionals including occupational therapists, psychologists and teachers, to individualize and modify curriculum related content and implement student specific accommodations to support language development ● Provided direct research-based speech and language intervention to 40 students within the areas of receptive and expressive language, articulation, and social pragmatics ● Developed data driven intervention plan to help teachers identify students who may present with communication disabilities; provided strategies and data collection methods for teachers
New England Rehab Hospital, Woburn, MA Graduate Clinician, January 2015–May 2015 ● Evaluated and provided language, cognitive and swallowing treatment to patients 35-90 years of age with aphasia, dementia, dysphagia, traumatic brain injury, tracheostomies and neurodegenerative diseases ● Completed appropriate documentation including assessments, daily progress notes and billing ● Counseled and educated patients and families on diagnoses, and at home treatment programs
Boston Ability Center, Wellesley, MA Multi-disciplined pediatric therapy center Graduate Clinician, September 2014-December 2014 ● Developed treatment plans & provided individual and group therapy to children with variety of diagnoses including: Autism Spectrum Disorder, Expressive and Receptive language disorders & delays, articulation disorders ● Consulted and provided strategies for parents to implement outside of therapy to prompt generalization of skills
Project Sunshine Canada, January 2020- Present Young Patrons’ Circle Member
INTERESTS ● Golf, Tennis, Toronto Maple Leaf’s Fan, Skiing, and Foodie
Loren Morrone, MBA (Candidate ’20), MHI, BHSc (416) 505 0762 • [email protected] • linkedin.com/in/lmorrone
EDUCATION
Rotman School of Management, University of Toronto, Toronto, Ontario M.B.A. Candidate, 2020 • Selected for the Rotman Exchange Program to study at the Copenhagen Business School, Fall 2019 • Selected for the 2019 Rotman Business Design Study Tour in New York City, May 2019 • Placed 2nd in the 2018 Health Management Association case competition; 1st place overall individual presenter • Entrance Award, 2018, Scholarship based on achievements demonstrated through the Rotman application process
Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario Master of Health Informatics, 2014 • Practicum with VHA Home HealthCare (8 months) rolling out the organization’s first electronic documentation pilot
Western University, London, Ontario Bachelor of Health Sciences, 2012 • Faculty of Health Sciences Students’ Council President
EMPLOYMENT EXPERIENCE
Hospital for Sick Children, Toronto, Ontario Executive Resident, Corporate Strategy & Process Improvement/Innovation, Summer 2019 • Collaborated with senior leadership to develop the next 5-year strategic plan; supported thematic analysis of 1400+ survey responses, and collected and analyzed focus group data to inform strategic priorities • Planned early stages of the 2019 Transforming Care Innovation Conference, including selecting key topics of discussion, recruiting exhibitors, and creating a Marketing and Communications plan to promote the event • Observed senior management meetings providing insight into hospital operations and decision-making
Heart & Stroke, Toronto, Ontario Senior Specialist Digital Health, 2016-2018 Specialist, Digital Health, 2015-2016 • Successfully launched phase one of Canada’s first health-related social impact bond; the initiative is aimed at hypertension prevention and acts as proof of concept for other pay-for-success initiatives in the health care space • Managed the online/offline experience for 500 enrolled participants, conducting focus groups and usability testing; presented recommendations weekly to the Chief Strategy and Financial Officer with recommendations adopted • Led the launch of the Heart & Stroke “<30 Days” app, a health promotion mobile application to raise awareness and drive behavior change for risk factors related to heart disease and stroke • Managed monthly reporting for a suite of health promotion eTools; recommendations presented to the Director of Digital Innovation to improve user experience, ultimately converting constituents from users to donors
VHA Home HealthCare, Toronto, Ontario Health Informatics and Quality Analyst, (6 months) 2014-2015 • Co-led mobility project for 100 shift nurses focused on implementing electronic documentation for high risk cases to improve care outcomes and streamline billing; worked cross-functionally with finance, operations, and nursing teams • Acted as tier 1 support for all other mobility projects at the organization, supporting 1,200 PSWs
World Health Organization, Geneva, Switzerland Results Monitoring and Evaluation Intern, (4 months) 2014 • Conducted usability testing of newly developed online Service Availability and Readiness Assessment tool • Consolidated a core set of global health indicators used by each department at WHO to minimize redundancies
ADDITIONAL INTERESTS AND ACHIEVEMENTS
• 250-hour Yoga Instructor Certified & Hot HIIT Pilates Instructor Certified, teaching classes weekly • Guest lectured on Consumer and Public Health Informatics for the University of Toronto MHI program, 2016 & 2018 • Organized event in support of the MS Society with over 200+ attendees, raising over $37,000; acted as MC, 2017 • Completed two half marathons (best time 1:54), 2015 & 2016 • Participated in Digital Health Canada’s 2015 Think Tank Series on improving remote patient monitoring in Canada
Bryana Rahkola (604) 401-7308 [email protected] https://www.linkedin.com/in/bryanarahkola/
EDUCATION
Rotman School of Management, University of Toronto, Toronto, Ontario M.B.A. Candidate, 2020 • GMAT: 700 • Forte Fellow Entrance Scholarship • VP Special Events, Women in Management Association; First Year Representative, Women in Management Association & LINKS Mentorship Program • Second Place, SickKids Case Competition • Member of the Healthcare Management Association, Business Design Club and Women in Management Association
School of Kinesiology, University of British Columbia, Vancouver, British Columbia Bachelor of Kinesiology, 2015 • Specializing in Kinesiology and Health Science • Council Member, Kinesiology Co-op Student Advisory
EMPLOYMENT EXPERIENCE
Southlake Regional Health Centre, Newmarket, Ontario Office of Strategy Management Intern, Summer 2019 • Coordinated the launch of a new Staff Wellness Centre, overseeing the application process, communications plan, and leading steering committee meetings • Collaborated with internal and external stakeholders to submit an Ontario Health Team application • Supported two working groups tasked with developing detailed plans for the Ontario Health Team by creating project plans, coordinating meetings, and developing engagement plans
CHANGEpain Clinic, Vancouver, British Columbia Community-based, multi-disciplinary, multi-service line physician-led chronic pain center Operations Manager, 2016 - 2018 • Designed and implemented a new patient flow model, from patient intake to discharge, reducing wait times by 66% • Restructured the follow-up booking protocol, significantly reducing lost physician revenue • Launched and managed the growth of a successful new self-management service line giving low-income patients access to allied health services • Implemented a marketing strategy for the self-management service line that led to a threefold increase in sales • Created a detailed monthly dashboard report for the clinic founders that included a KPIs used to inform decision making • Mentored key staff members, who were later accepted to top medical and physiotherapy programs
Clinic Supervisor, 2015-2016 • Developed and implemented an onboarding program for clinical staff that decreased overall training time by 30-40% • Coordinated and oversaw all scheduling of Group Medical Visits, leading to a 50% increase in bookings • Created a detailed waitlist tracking system that was used to estimate patient wait times and ensure patients completed necessary steps during the intake process
Project Officer and Clinical Chronicler, 2014-2015 • Developed a comprehensive clinical manual of policies and procedures that was submitted to the College of Physicians and Surgeons of BC and used to gain accreditation of the Infusion Therapy Program • Created informational videos to increase patient education and compliance • Created a standing weekly meeting to standardize clinical documentation and ensure consistency amongst the team • Created customizable charting templates for the EMR system, increasing the efficiency of patient charting
ADDITIONAL INTERESTS and ACHIEVEMENTS • Volunteer First Responder with the Canadian Ski Patrol (2016-2018; 2005-2010) • Member, PainBC’s working group for increasing self-management resources in BC