Qualification Targets Sales Competence
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The trusted voice of the auto industry for more than 25 years 4 March 2016 www.autofile.co.nz Issue 4-2016 In this issue Qualification targets p7 EV sales skyrocket p10 ITS expert down under p12 Geneva Motor Show sales competence p18 Tribunal decisions he motor vehicle industry alongside industry partners The Motor Trade Association p20 New and used car stats has welcomed the and creates an important first (MTA) has had significant input into development and roll-out of step on the pathway to formal the development of the qualification p25 Record February sales Ta nationally recognised and NZQA- professional development within and particularly as it relates to approved sales qualification for new the auto sales sector. consumer and industry law. and used motor vehicle sales staff. The course is also designed MTA dealer committee chairman It is the first standardised and to accommodate the automotive and managing director of Farmer formally recognised sales qualification parts and accessories market. Motor Group, Mike Farmer, says the to be offered to the New Zealand The qualification has been certificate programme effectively motor vehicle industry since the structured to enable sales staff plugs a gap in recognised vehicle Motor Vehicle Dealer Industry (MVDI) to complete most aspects of sales competency. Specialised Act was repealed in 2003. training on the job but will require “The MVDI used to have a The National Certificate off-job attendance at three certificate process for dealers as a training that’s in Sales (Level 3) has been two-day training workshops. The part of registration under the former proven to developed by the Motor Industry qualification will take up to 12 MVDI Act. Since its repeal new increase profits Training Organisation (MITO) months to complete. entrants to the sales market have [continued on page 4] Half-year results underpin growth p12 he automotive sector is in year to $105.6 million, while net benefits across many good shape and looking profit after tax increased by 0.3 per areas of the business. to grow on the back of cent to $38m. “As we come to the end Trecord half-year returns by some of These results are underpinned of an accelerated period of New Zealand’s biggest companies by growth in the classifieds sector, reinvestment, it’s pleasing associated with the new and and the recent focus on building a to see these efforts reflected imported vehicle supply chain. These better business across the sectors, in another set of record include our international ports, on- including Trade Me Motors. numbers in terms of revenue, line trading platform Trade Me and Chairman David Kirk says earnings and net profit”. NZX-listed Colonial Motor Group. Trade Me has continued to make Overall, classified advertising Maserati’s SUV Trade Me reported an increase core product improvements to was up 14 per cent on the previous in revenue, up 9 per cent on last deliver operational and financial year, delivering a strong result. finally revealed [continued on page 8] GLOBAL VEHICLE LOGISTICS NZ - JAPAN - AUSTRALIA - UK - EUROPE LOCALLY OWNED SHIPPING SPECIALISTS Jacanna offers a professional service with a wealth of knowledge and expertise in logistics, warehousing and distribution across all commodities. With options to move cargo by SEA, AIR or LAND through a worldwide network of agents Vehicle Shipping General Freight Vehicle Tracking Shipping Schedule We are specialists in We have developed Finding out where your TRS and shipping services transporting and exporting a worldwide network of vehicle is at any one time from Japan to all types of Vehicles, Agents who understand of the process, gives you New Zealand. Commercial trucks, the commitment required the ability to manage the vehicles of Special Interest to service our collection and processing and other RORO Heavy demanding market. of documents and payment Cargo & Machinery. on time. Load it » Ship it » Track it » Clear it » Deliver it www.jacanna.co.nz Tel. +64 9 838 4944 editor’s note Call Steve Owens now on 021 947 752 New boy behind EDITOR JOURNALIST Steve Raea Katherine Stewart the steering wheel [email protected] [email protected] 021 560 436 ONLINE PRODUCER & REPORTER t is with a mix of trepidation from a print background and Julia Braybrook and excitement that I find worked predominantly as an ADVERTISING [email protected] myself sitting behind an investigative and current affairs Brian McCutcheon DESIGNER unfamiliarI desk in an unfamiliar reporter for daily and Sunday [email protected] Adrian Payne office preparing a letter of newspapers throughout the 80s 021 455 775 [email protected] introduction to an unfamiliar and 90s. During this time I spent audience in an unfamiliar industry. a number of years walking the Autofile magazine is also available online as a readable file or downloadable as a PDF. LOCALLY OWNED SHIPPING SPECIALISTS Subscriptions are available at Autofile Online – www.autofile.co.nz. While it is true that I have corridors of Parliament as a press Back copies are also available on the website. much to learn and that the gallery correspondent. Copyright: Published twice monthly by 4Media Ltd, PO Box 6222, Dunedin 9059. learning curve will be steep, it is In more recent times I have All statements made, although based on information believed to be accurate and a challenge that I look forward to worked in news management reliable, cannot be guaranteed, and no liability can be accepted for any errors or Jacanna offers a professional service with a wealth of knowledge and one that I believe will play to within television and magazine omissions. Reproduction of Autofile in print or digital format in whole or part without the strengths of a career journalist. publishing. I have also been written permission, whether by copying or any other means, is strictly forbidden. All rights reserved. Without aging myself beyond contract writing for a number of and expertise in logistics, warehousing and distribution across all ISSN 0112-3475 (print) ISSN 2350-3181 (online) my years, it would be fair to say trade sector publications in the commodities. With options to move cargo by SEA, AIR or LAND that I am a graduate of the old marine, electrical, technology school of journalism; a product (automation) and business sectors. through a worldwide network of agents of an era when the newsroom It follows that I am mantra was news, all news, and comfortable with the legislative nothing but the news. These and regulatory process and have ACCESSORY were exciting times and I was a good understanding of the lucky to have been a part of it. impacts that regulation can have BUNDLING I remain grateful for the on our businesses. CREATE AN EXCLUSIVE MODEL tuition and guidance – albeit My role here is to keep you FOR YOUR BRAND brutal at times – that was passed – the reader – fully informed of down to me as a young reporter developments within our sector WINDOW TINTING SUNROOF BLUETOOTH LEATHER SEATS by some great editors that valued as and when they occur and to COMMAND CENTRE WITH GPS REVERSING CAMERA hard work, tenacity, originality, assess the impacts of change BADGING truth and fairness. upon our businesses and our SPORTS SEAT UPGRADES Vehicle Shipping General Freight Vehicle Tracking Shipping Schedule These are time-served customers. STRIPES qualities and they have served To be effective at this I will be We are specialists in We have developed Finding out where your TRS and shipping services me well in a journalism career reliant on our industry leaders to transporting and exporting a worldwide network of vehicle is at any one time from Japan to spanning 30 years. share and exchange information all types of Vehicles, Agents who understand of the process, gives you New Zealand. It is these traits that I hope as appropriate and I look forward Commercial trucks, the commitment required the ability to manage the to bring to my role as editor to working in a vibrant industry vehicles of Special Interest to service our collection and processing of Autofile and cement as a where one of the only certainties BLIND SPOT ELIMINATOR and other RORO Heavy demanding market. of documents and payment cornerstone on which to build is change. RUNNING BOARDS Cargo & Machinery. on time. industry knowledge and awareness These are exciting times and develop effective working indeed as new and disruptive WHEELS PARKING SENSORS partnerships with industry leaders, technologies edge ever closer VIEW sector associations and the wider to mainstream and change the VIDEO WWW.DEALERSHIPEDITIONS.CO.NZ automotive industry in all its forms. automotive landscape in ways PACKAGES FOR ALL VEHICLES I am fortunate to be trusted at unimaginable even just two the wheel of a long-established decades ago. Load it » Ship it » Track it » Clear it » Deliver it publication and the industry I can’t wait to be a part of it. magazine-of-record within the Driving Solutions automotive sector. Steve Raea Retro Vehicle Enhancement | www.rve.co.nz | 0800 RETRO 4U By way of summary, I come Editor www.jacanna.co.nz Tel. +64 9 838 4944 www.autofile.co.nz 3 news [continued from page 1] Industry drives sales training had little by way of formal guidance. “Salespeople need to also consider “This has not been ideal. their own vulnerability in the sales Consumer law as it relates to process and protect themselves as sales and the sales process is far best they can. This is a core element of from precise and sales staff have the Level 3 curriculum.” largely had to rely on their own MTA dealer services manager Tony interpretation. Everett says the qualification brings a “The certificate program won’t useful measure of authentication for change this but it will give sales staff industry participants.