Volkswagen Backs Dealers Amid Scandal
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VOLUME 6 ISSUE 9 OCTOBER 2015 “MOTIVATING WITH MONEY” FIND OUT ON PAGE 20 Volkswagen backs dealers amid scandal olkswagen New Zealand says it and 29 Rapids. is supporting and working with This doesn’t necessarily mean that Vits dealer network as the inter- the vehicles fail the European emissions national emissions cheating standards that they would have NZ Car of the scandal rolls on. entered the New Zealand market General manager Tom under – this is currently unknown. Ruddenklau told AutoTalk How VW New Zealand will fix Year finalists yesterday that 4639 New these vehicles is also unknown - it Zealand-sold vehicles carry is still waiting for word from Ger- announced the software allowing the many. There have been sugges- car to cheat American- tions this could just be a software he finalists of the New mandated nitrous oxide Tom Ruddenklau patch, but it may also include Zealand Car of the Year have emission tests. items like fuel system components. Tbeen announced. Around 1600 Audi vehicles, including The worst-impacted vehicles are The NZ CotY is a joint-venture A3, A4 and Q5 models are impacted, 2009-2015 2.0-litre diesel Tiguan between the Automobile Associa- while affected Skoda vehicles include models, at 1411 units, followed by tion and New Zealand Motoring 535 Superbs, 497 Octavias, 267 Yetis Continued on page 43 Writers Guild, with both organisa- tions working together to pick a INSIDE shortlist of ten vehicles launched in AHG continues expansion 3 the last year, before motoring jour- Aussie write-offs discussed 4 nalists vote to choose a winner. Colonial adds French flair 7 Read about the finalists on page We focus on finance 29 3 7 28. GLOBAL VEHICLE LOGISTICS NZ · JAPAN · AUSTRALIA · UK · EUROPE FOUNDATION SPONSORS AutoTalk acknowledges the support of our foundation sponsors: Vehicle Inspection NZ WEEKLY PASSENGER & COMMERCIAL VEHICLE AUCTIONS 2 | AUTOTALK OCTOBER 2015 | www.autotalk.co.nz NEWSTALK AHG continues AutoTalk Magazine and autotalk.co.nz are published by Auto Media Group 8/152 Quay Street, Limited. P.O. Box 10 50 10, growth Auckland City, 1030. Ph. 09 309 2444. he New Zealand branch of Australasia’s MANAGING EDITOR largest dealer group, Automotive Hold- Richard Edwards Tings Group, has shown its continuing 021 556 655 intent to grow, making another Auckland [email protected] acquisition. The company has acquired West Auckland PUBLISHER Nissan from Sime Darby to add to its grow- Vern Whitehead ing list of dealerships, which include the John 021 831 153 Andrew and North Harbour Ford and Mazda [email protected] operations, and Davie Motors Holden and treated as a full dealership, independent of Manukau Nissan in South Auckland. the Manukau Nissan operation. The new dealership was a branch of City The existing staff are being retained, with CHIEF REPORTER Robert Barry Nissan, but AHG NZ chief financial of- branch manager Jonathan Martin moving to 022 0180 998 Continued on page 47 ficer Paul Bruce says the dealership will be [email protected] SALES MANAGER Dale Stevenson WINGER SPLIT A POSITIVE MOVE 021 446 214 [email protected] he well known Winger group of dealer- more on the brands we deal with on a day ships has spilt in two – in what is said to day basis,” he says, noting the brands he OPERATIONS Tto be an amicable and well-received has taken on are the ones he was already MANAGER move. managing. Deborah Baxter Grant Vincent, who has been with the “The split was very simple, the things I 027 530 5016 [email protected] group for 30-years, 20-years of which was had been controlling I purchased, and the as a shareholder in partnership with Wayne things that he is controlling, he retained.” Leach, is exiting his stake in the group overall, “It was an opportunity for me to do it IDENTICAR and taking ownership of three of the com- completely on its own.” MANAGER panies Greenlane-based franchises – Kia, He says he has received strong support John Stephens Hyundai and Isuzu. from the distributors. 027 530 5023 [email protected] The deal also includes the nearby vehicle “I was very very humbled by the response preparation centre and Henderson service from all three brands,” he notes. “They were Auto Media Group Limited makes centre. responsive and willing to back me all the way every endeavour to ensure They will run under the Auckland Vehi- to the bank.” information contained in this cles banner, as Auckland Hyundai, Auckland Vincent is taking 78 staff with him as part publication is accurate, however Isuzu, and at the request of Kia New Zea- of the deal, and other than working out some we are not liable for any losses or issues resulting from its use. land, Auckland City Kia. currently shared administration, there will be Annual subscription: Vincent says the move is very amicable. little change. $72 + gst ($82.80) “Well and truly,” Vincent says. “it was actu- Originally based in Hamilton, Winger went Printed by: Alpine Printers. ally touted by Wayne in he first place.” from one brand to representing more than “As the group has grown bigger and big- 10 brands across 12 sites throughout the ger, we needed the ability to focus more and country. autotalk.co.nz INDUSTRY SUPPORTERS RECOGNISED BY dieseltalk.co.nz autotalk.com.au carandsuv.co.nz CAR & SUV identicar.co.nz AUTOTALK OCTOBER 2015 | www.autotalk.co.nz | 3 NEWSTALK Aussie imports put buyers write off MATT GREENOP ister of cars that have been ublicity around Austra- written-off by insurance lian-sourced write offs companies, and Christopher Pbeing sold into New Dear’s Holden was on the Zealand have sparked alarm list. It was flagged as dam- throughout mainstream me- aged when it came into New dia - but “it isn’t a big deal,” Zealand. says IMVIA chief exec David Ozcars claimed it had and we have no problem fully informed of the vehi- Vinsen. told Dear of cosmetic dam- with this or have any rea- cle’s history. The drama was sparked age that the car had sus- son not to disclose this as it It also noted that the by a Motor Vehicle Disputes tained and told him about is clearly displayed on our damage was more than Tribunal complaint, which the process that could get CINs and this is our busi- cosmetic and the buyer had saw a customer of Ozcars the car certified. ness model,” Ozcars told the been misled, but ruled the Ltd unhappy after discover- “We accept the car was Tribunal. car was of acceptable qual- ing a Holden Crew Cab he’d a statutory write-off in Aus- It found that damaged flag ity, and had “no choice” but bought was deemed a statu- tralia, as are most car being had been removed by NZTA do dismiss Dear’s compensa- tory write-off in Australia. imported from there. Most of because it wasn’t structurally tion application. The Australian Financial our vehicles carry a ‘dam- compromised, but said the This is by no means an Security Authority has a reg- age’ flag for various reasons customer should have been Continued on page 47 CREATING HIGH PERFORMANCE SALES TEAMS THAT GET RESULTS A high performance team doesn’t just 6 powerful reasons why your Staff would benefit from attending happen overnight in sport or in business. Andrew Mearns’ workshop 1. Ensure your Team has a full understanding of the psychology of You can’t throw a group of people together selling, selling fundamentals and sales techniques. and just expect magic. 2. Turn shoppers into buyers by controlling your selling situation. • You need to train them to master their skill 3. Structure transactions for more gross profit. 4. Everybody will have the mental resilience to achieve no matter what • They need to come together as a team with a clear adversity comes their way. focus and intense energy 5. Proven sales strategies take only a few weeks to master, however • You can’t be entirely vested in only one player the return on investment cannot be exaggerated. • They will need on-going coaching and mentoring 6. Ensure they have Mind Mastery techniques to optimise consistent to stay highly focused on their sales figures. goals and constantly increase their skill levels Here’s what clients have said… Only when all elements are in play will they “….The content its self is great and will help any sales person achieve multiple increases in sales.” – Jason Walter – Ebbett Holden outperform similar teams. “…. taught us what we needed to know on how to sell more cars, ….. brilliant experience” – Jaron Ferandoes – City Motor Group CLICK HERE for a Free Sales Audit “……the content was relevant and helpful to me even after twenty five years in the industry. It was enlightening and beneficial.” of your Team (valued @$2500). – Ian Stringer – Enterprise Motor Group T: +61 7 3112 1000 | M: 021 932 400 | E: [email protected] | www.andrewmearns.com 4 | AUTOTALK OCTOBER 2015 | www.autotalk.co.nz NEWSTALK Colonial continues growth as market softens ew Zealand’s only in recent years sales this year Principals and their staff listed dealer group, have softened - have continued remain focused on making NColonial Motor slightly. to be strong - the most of every opportu- Group, is continuing to grow “Following although primarily nity and earning our custom- its network, despite noting four years of ris- driven by rental ers’ loyalty with exceptional a softening in the overall ing profitability sales. service levels,” Gibbons says. market. this year has seen “Overhang- Gibbons says fortunes The company last month a small reduction ing the industry have been mixed for the announced that for the year on last year’s re- is the eventual brands it represents.