HOME as my FIRST CHOICE Community Resources HOME as my FIRST CHOICE is all about sharing ways to make “home” a viable option for longer. The information about resources is aimed at helping make being supported at ‘home’ possible.
VERSION: 02 25/06/2019
The information supplied in this document is provided as a resource and for information purposes only. Southern DHB does not endorse or recommend any particular service or services and accepts no responsibility for any loss or injury that may arise through use of any of the services or for any inaccuracy in the content in any service provider’s information. Consumers should contact the service providers directly for the most up to date information about the provision of services from that supplier.
www.southernhealth.nz Contents
Adaptive Equipment 01 Home Support Services 03
Caring Caller Services 01 Library Services 04
Companionship Services 01 Local Support Services 04
Dementia 01 Low Cost Health Services 05
FallS Prevention / Meal Services 06 Strength and Balance Programmes 02 Shopping Services 06 Feedback for SDHB Services 02 Social Groups 07 VERSION: 02 25/06/2019 Hearing Services 02 Support and Advice 08 - 09 Home Personal / Safety Services 03 Transport Services 10 Healthy Homes 03 Adaptive Equipment Caring Caller Services Dementia
There are many adaptive items to assist everyday living St Johns Caring Callers For information and services visit including kitchen, bathroom and bedroom aids, beds, Caring Callers is a service that St John provides for people www.southernhealth.nz wheelchairs, frames, chairs. There are local stores as well who live alone or feel a bit lonely. Volunteers phone as a range of online suppliers selling adaptive equipment clients regularly to check that everything is ok. nationwide. Homeware stores also sell some helpful items 0800 780 780 such as The Warehouse and Briscoe’s who sell waterproof www.stjohn.org.nz mattress protectors.
Blind Foundation Help for people who are blind or experiencing sight loss. (03) 466 4230 www.blindfoundation.org.nz
Disability Information Service Equipment and aids. Companionship Services Dunedin Community House, 301 Moray Place, Dunedin. (03) 471 6152 or 0800 693 342 Volunteer Visitors: Supporting people living alone or www.disabilityinfo.co.nz unable to drive. Visit people in their homes for a chat over a cup of tea, to play a game of cards, help with shopping, Disability Resource Centre (Southland) or share an outing. Regular contact and company. Equipment, support for attending hospital appointments. 25 Gala Street, Invercargill Age Concern 214 5000 or 0800 100 531 www.ageconcernotago.com/avs [email protected] www.drcsouth.co.nz See also Aged Concern in other areas within Otago-Southland: Mobility Solutions Centre • Age Concern Waitaki (Oamaru) 245 King Edward St, Dunedin • Age Concern Otago (Central Otago) (03) 455 1201 • Age Concern Southland www.mobilitysolutionscentre.co.nz Enliven, Presbyterian Support Otago www.psotago.org.nz/services/in-your-community/ visiting-volunteers/
01 Falls Prevention/Strength and Feedback for SDHB Services Hearing Services Balance Programmes Families are encouraged to give feedback at any time they In addition to support from your local Audiology Centre, feel they would like to. They can do this in a number of you can access assistance from volunteer agencies and There are options to suit everyone who would benefit ways, by: charitable trusts. They offer free advice, information on from improving strength and balance. This might be funding options, and low cost options for devices that help joining a local ‘Steady As You Go’ class, having an • Talking to any member of staff to manage day to day activities independently. individual assessment at home or attending a • Phone: Patient Affairs Office (03) 470 9533 physiotherapy clinic. People who have home based • E-mail: [email protected] Deaf Aotearoa support may be able to have help with in-home exercise • Website: www.southernhealth.nz www.deaf.org.nz programs. www.facebook.com/deafaotearoanz Patients can contact the Health and Disability Otago branch: [email protected] Classes Advocacy Service for free independent advice and Approved community strength and balance exercise support on 0800 555 050. Ear Health South classes. Details of local classes. 557 Hillside Road, Caversham, Dunedin. www.livestronger.org.nz (03) 455 0801 for Ear Canal Micro Suction. [email protected] Home Based Falls & Fracture Prevention Service 0800 477 115 Hearing NZ Southland [email protected] 126 Leet Street Invercargill 9810 (03) 214 9154 School of Physiotherapy Clinics (Dunedin) [email protected] Includes balance, dizziness, and vertigo, sprains and www.hearing.org.nz/branches/southland strains, back and neck problems, arthritis, post-operative and rehabilitation clinics. Hearing Support Otago www.otago.ac.nz/physio-clinic/about/index.html (03) 487 7641 [email protected] Steady As You Go and Tai Chi (Dunedin) www.hearingsupport.co.nz www.ageconcernotago.com/steady-as-you-go Life Unlimited Hearing Kelvin Gaskill Hearing Therapist (Dunedin) (03) 456 4350 or 0800 008 011 Look out for a copy of this brochure around the hospital. You can record your compliments, complaints or To learn about what’s happening in the local Deaf suggestions directly onto to it and Freepost back to Community (or to advertise your event/workshop), sign up the Southern DHB. to Deaf Aotearoa Community Weekly newsletter: www.deaf.org.nz/news/subscribe 02 Home Personal / Healthy Homes Home Support Services Safety Services It’s important to have a healthy home. The advice is to There are a range of private and funded options for help insulate your home, dry it out, air it out and warm it up. at home and community activities including household There a range of options for helping safety at home. These There’s lots of advice, support and financial assistance to chores, showering and dressing, skin care, managing include alarms to press in case of an accident or illness, help you have a healthy home. medication, shopping, helping to ensure safety and alarms that will trigger if a person falls and also to help security at home. those caring for others. Dunedin Curtain Bank [email protected] Access Community Health Consumer New Zealand list five Accredited Suppliers of (03) 425 9678 www.access.org.nz Personal Alarms that the Ministry of Social Development have approved for its accredited supplier list. Four of For subsidies on ceiling and underfloor insulation: Dunedin Nursing Service these suppliers are available in the South Island. • Otago: Private nursing care, social support, assistance with [email protected] community activities and appointments. ADT Security Neva Alone phone 021 999 395 www.dunedinnursingservice.co.nz www.adt.com/medical-alarm • Southland: Footsteps Podiatry Invercargill Local Fire Brigade [email protected] (03) 215 4666 Local fire brigade will install smoke alarms and change (03) 214 2927 www.footstepspodiatry.co.nz batteries. Look in your phone book and ring them directly (do not dial 111) Information about warmer, dryer homes: Health Care NZ www.health.govt.nz/your-health/healthy-living/ www.healthcarenz.co.nz Red Wolf Personal Alarm warmer-drier-homes www.redwolf.net.nz/monitoring/medical-alarms In home foot care NZ Red Cross Invercargill Curtain Bank Pedicare (Dunedin) Securely (formerly called Bupa) 102 Yarrow Street, Invercargill. (03) 4897860 www.securely.nz/Securelyforindependence.html (03) 218 4339. Open Tuesdays and Thursdays 12.30pm to 2.00pm. My Care St Johns Medical Alarms Online website to find in private home support https://www.stjohn.org.nz/Medical-Alarms/ www.mycare.co.nz Medical-Alarm-Devices/ Royal District Nursing Service Vital Call (Chub) www.rdns.org.nz www.vitalcall.co.nz Sui’s Finger and Toenail Grooming Service 0274517480 03 Library Services Local Support Services
Options for people who cannot get to library. Details of local support services can be found on the ‘Home as my First Choice’ page on the Southern DHB Dunedin Book Bus website Provides a free delivery service for people unable to attend www.southernhealth.nz/getting-help-you-need/old- the library or book bus due to illness or disability. er-peoples-health/finding-right-support/home-my- Timetable: www.dunedinlibraries.govt.nz/locationhours/ first-choice bookbus. We will update this area with any information we receive Dunedin Library about supports in particular areas/communities. (03) 474 3681 www.dunedinlibraries.govt.nz/services/home-services Please email [email protected] or call 0800 627 236 if you have information or updates for this Mosgiel Library area. (03) 474 3690
Invercargill Library Alison Fraser (03) 211 1444, www.ilibrary.co.nz/home-services
Southland District Mobile Library Services www.southlanddc.govt.nz/my-southland/libraries/ mobile-bookbus/
04 to a health professional about diabetes. You can chat Low Cost Health Services about the products and equipment we stock or get Meal Services support and resources on how to manage your Health care or services related to disability and age can diabetes. We also provide blood sugar tests and blood There are a range of options for help with meals. You can be costly. Many people are eligible for financial assistance pressure checks. Come and chat to the Long Term have a hot meal delivered to your door, or receive frozen from WINZ to help pay for these costs. This may be in Conditions Community Nurse from WellSouth, at meals to reheat. the form of a Community Services Card and/or Disability Diabetes Otago branch office 135 Frederic Street, Allowance. This can help towards the cost of a range of Dunedin. No appointment necessary. Dunedin Meal Services: things including doctors’ visits, prescriptions, foot care, personal alarms, electricity and phone, lawn mowing and He Puna Waiora Wellness Centre (Southland) • Home of St Barnabas Meals on Wheels (03) 455 8298 gardening services. Run by Nga Kete Matauranga Pounamu Charitable Trust, a • Taieri Court (03) 489 6044 ‘Very Low Cost Access’ (VLCA) GP Practice offering doctor • Portobello Penguin Cafe (03) 478 1055 Dental Care and nursing services and rongoa/natural therapies. Late • Outram 4 Square (03) 4861723 The Admissions and Urgent Care Clinic (UCU) undertakes nights by appointment on Monday and Tuesday till 7pm. • Port Chalmers 4 Square (03) 472 8746 initial admission and diagnosis within the Faculty of The base fee for their low cost GP service is $18.00, other • BBQuick : www.bbquick.co.nz (03) 453 1000 Dentistry, and is one of our nine specialised clinics. fees may apply. • Eat L8R (Eat Later) www.eatl8r.co.nz Please note that patients may be required pay a $35 92 Spey St, Invercargill • EAT Unlimited www.eat.co.nz Consultation Fee before treatment in this clinic, if it relates (03) 214 5261 or 0800 925 242 to the Emergency Dental Care Scheme. www.kaitahu.maori.nz/he-puna-waiora-wellness-centre. Southern District Health Board Meals On Wheels For other treatment, normal charges will apply. Patients html 0800 627 236 or (03) 470 9300 should discuss these with their treatment provider. www.otago.ac.nz/dentistry/patient-services/clinics/ Mataora Low Cost Medical and Dental Clinic (Dunedin) Southland Meal Services: admissions-and-urgent-care/index.html 25 College Street, Dunedin (03) 471 9960 • Dinners club. 0274906174.
Diabetes Otago www.wellsouth.nz/community/find-a-general-practice/ [email protected] 135 Frederick Street, Dunedin, dunedin/mataora-low-cost-medical-and-dental-clinic/ • Adagio Café (Winton) deliver Monday to Friday in (03) 474 0240 www.tekaika.org/home/ Winton (03) 2367272 [email protected] • Country Manor Catering (Winton) offers delivered Office Hours: Monday – Friday 10am-2pm Work and Income meal on wheels (if eligible) or meal able to be collected Diabetes Otago offers a Low Cost Podiatry service on the • Disability Allowance: from bakery www.countrymanor.co.nz first Tuesday & Wednesday of every month held at our www.workandincome.govt.nz/products/a-z-benefits • Aged Concern meals, eat in dining Tuesday to Friday. branch offices at 135 Frederick Street. This service is run /disability-allowance.html Also have takeaway meals and soup available. by a registered podiatrist. 50 Forth Street Invercargill. (03) 1286549 • Community Services Card: • Luvlee home cooked meals and takeaways. Open • Drop In Clinic – This is a FREE service run once a www.workandincome.govt.nz/products/a-z-benefits/ seven days a week. 278 Tay Street, Invercargill. month on the 1st Wednesday, where you get to talk community-services-card.html New World, Pac n Save and Plaza Super Value all 05 have cooked meals available Driving Miss Daisy (Invercargill) Plus Bus Shopping Service (Dunedin) Shopping Services Rachel Goodall: (03) 216 7763 or 021 503 334 Tues-Fri door-to-door services to the supermarket, ring www.drivingmissdaisy.co.nz/franchise/invercargill them to find the best run for your area. They can assist There are a range of options for you to have help to get with carrying groceries, assist in the aisles if needed, at the your groceries. You can catch the Shoppers Bus, receive Four Square Delivery same time as having a social outing - all to help 1:1 help from Driving Miss Daisy, have your groceries Four Square stores may also provide a delivery maintain independence and wellbeing. $8-$12 return per delivered, or you can taxi to the supermarket and have service – contact the 4-square store in your area. Cost person, area dependent. Different suburbs on different the staff help you while you are there. Some supermarkets ranges from $3.00 - $7.50 days. have shopping trolleys and wheel chairs for customers Kaikorai Valley: (03) 453 5742 03 455 4050 with limited mobility. For example, New World Centre City Palmerston: (03) 465 1164 [email protected] (Dunedin) staff will push customers around the St Clair: (03) 455 7658 supermarket and help select items. Contact your local Four Square Dunedin: (03) 455 7427 Veggie Boys Delivery supermarket to see what assistance they can offer. If you Port Chalmers: (03) 472 8746 Delivers from Mosgiel to Port Chalmers Monday to receive support from a home support agency they may be Saturday between 2pm-6pm. Order online or by phone, able to take you to the supermarket. Fresh Choice Green Island Delivery and spend $25 for free Delivery. Order by email or phone. $5 to deliver anywhere between (03) 477 7987 Age Concern Southland South Dunedin, Wakari through to Brighton. Accepts www.veggieboys.net A van is available to assist with shopping every cheque, internet banking or cash. Wednesday. Pick up and drop off for a gold coin donation. (03) 488 2317 extn line 8 (03) 2186351 [email protected] Countdown Delivery Napthali – Shopping Service Delivers anywhere from Milton to Palmerston, A service provided by Naphtali Activity Centre (North East Invercargill City and Queenstown.Delivery charges can Valley Dunedin) for adults with intellectual disabilities as vary from $8.75 - $15.75 depending on the cost of part of their community outreach. groceries. (03) 473 9104, 0800 40 40 40 [email protected] [email protected] www.shop.countdown.co.nz New World Delivery (Southland) New World, Windsor and South City Plaza all deliver for Driving Miss Daisy (Dunedin) a fee. Charging are based on time and requirements of individual’s needs. Covers Regions from Waikouaiti – Outram. Accepts total mobility taxi vouchers. Dunedin Head Office: 0800 948 432 Dunedin South: (03) 486 2033 or 021 503 498 Dunedin North: (03) 467 5017 or 021 503 298 06 Day Groups Menz Sheds Social Groups For housebound or lonely elderly. Activities, outings, crafts. A Menz Shed brings men together in one community space Transport and meals provided. to share their skills, have a laugh, and work on practical There is a long list of social opportunities for people tasks individually (personal projects) or as a group (for the wanting to connect with peers and engage in social and • Mosgiel Elder Care, Mosgiel: (03) 489 0075 Shed or community). recreational activities. These cater for people with a range • Sheen Street, Roslyn: (03) 474 1082 www.menzshed.org.nz of abilities. These are some that we know about. Also see • Club Enliven, North East Valley: (03) 4777115 www.eldernet.co.nz which has information about other • Senior Link, South Dunedin: (03) 456 4249 • Menz Sheds Otago area: community resources throughout NZ. • Waikiwi Gardens (Invercargill) - Alexandra Men’s Shed Offers a $35 a day pick up and drop off. Includes - Arrowtown MenzShed Inc Age Concern meals, an extra $5 will purchase a meal to take home. - North Dunedin Shed www. ageconcernotago.com/services (03) 2157200 - Oamaru Menz Shed - this has links to the following services: www.waikiwigardens.co.nz - South Dunedin Bloke’s Shed • Accredited visiting service - Taieri Bloke’s Shed • Independednt living seminars Dunedin 60 Plus Club - Tapanui • Senior Chef Friendship, fellowship and fun. Including: walking group, • Englsih for elders line dancing, singing group, indoor bowls, mah jong, • Menz Sheds Southland area: • Active aging centres and groups: tavern lunches, book club, movie club, coach trips, - MenzShed Invercargill - The Octagon Club coffee and culture. - Lumsden - South Dunedin Seniors www.dunedin60plus.co.nz - Mataura Menzshed - Mosgiel Seniors Regular Bus Trips and annual five day holiday adventure, Gaius Cottage (Invercargill) South Centre Anglican Care (Southalnd) monthly book chat, variety concert, monthly outings, gym Day care for people with dementia to give full time carers Social activities and other services offered including for class, walking group, social art and crafts, line dancing, a break. Private paying options/DHB funded places. people who are housebound. bowls, body-beat, Tai Chi, lunch and food share. Care Coordination Centre: 0800 223 225. (03) 2182777 www.calledsouth.org.nz/directory/organisations/ south-centre/
07 Asthma Society (Southalnd) Disability Information Service (Southland) Support and Advice 70 Forth St, Invercargill For a range of services including equipment, support to Mon - Fri | 10:30am - 2:30pm attend hospital appointments. There are many agencies available who offer valuable 03 214 2356 25 Gala Street, Invercargill. support, advice and equipment or aids. [email protected] (03) 214 5000 or 0800 100 531. www.southlandasthma.org.nz/#contact-us [email protected]
Age Concern NZ www.drcsouth.co.nz Age Concern is a charitable organisation dedicated solely Carers’ Society Otago to people over 65. Local Age Concerns throughout New Supports family/whānau carers with one on one support Dunedin Budget Advisory Service Zealand are the first port of call for older people in their and with six support groups throughout Otago. Community House 283-301 Moray Pl, Dunedin communities. Age Concerns offer expertise and knowledge www.carersotago.org.nz www.budgetingdunedin.co.nz of all available services for older people as well as social activities. Diabetes Otago Eldernet www.ageconcern.org.nz Provides information and support for individuals and fam- To access information about bed availability/information ilies, educational evenings, sells a wide range of diabetes about residential facilities and services in your area. Alzheimer’s Otago products. www.eldernet.co.nz Helping families coping with memory loss. Home visits, 135 Frederick Street, Dunedin, Ph: 474 0240 carer support groups, education. Office Hours: Monday – Friday 10am-2pm Mauri Ora - Community Health services www.alzheimers.org.nz www.diabetes.org.nz Free Gym, Educational Hui – Diabetes, Lifestyle and Healthy Kai, Personal Trainer Sessions, On-site computer Arai Te Uru Whare Hauora Diabetes Southland access to electronic health diary, Clinical Support, Basic Support whānau using an integrated and collaborative 151 Gala Street (behind MS Rooms entrance of Jed street) health check, Whānau Ora kaimahi supporting whānau to approach to service provision in partnership with whānau (03) 218 3422 access appropriate health resources. and other organisations. [email protected] www.uruuruwhenuahealth.co.nz/services www.araiteuru.co.nz/#home https://www.diabetes.org.nz/branch-southland Multiple Sclerosis Society (Otago) Arthritis NZ Disability Information Service (Otago) 8 Baker Street, Dunedin, New Zealand Provides information, advice and support for anyone Free information and advice, equipment and aids, (03) 455 5894 diagnosed with arthritis. continence product service with free samples and delivery. [email protected] www.arthritis.org.nz/Hospital Ground floor Dunedin Community House, 301 Moray www.msotago.org.nz Place, Dunedin. Asthma Society (Otago) (03) 471 6152 or 0800 693 342 Multiple Sclerosis Society (Southland) 03 471 6167 www.disabilityinfo.co.nz 151 Gala Street, Invercargill Dunedin Community House, 1st Floor (03) 218 3975 Cnr Moray & Great King St, Dunedin [email protected] www.healthpages.co.nz/directory/listing/ asthma-support-asthma-society-otago Continued> 08 Pacific Peoples Health Trust (Otago) Stroke Foundation Health Promotion, Social and Community Support Hospital and home visits, support individuals and families, (03) 470 1501 stroke clubs. www.stroke.org.nz/home Parkinson’s Society Education support, support groups, exercise classes, home Te Roopu Tautoko Kite Tonga Inc visits and individual assessments. A non profit Maori health provider based in Dunedin. Runs (03) 455-7260, a number of programmes and services that are free to www.parkinsons.org.nz/our-divisions/otago access. 6 Wolseley Street, Dunedin RSA 4774670 Supports ALL current and former service personnel, and [email protected] their families. They can help by: • Financial assistance: Veteran’s Affairs • Advocating for service benefits: Care Coordination Centre can assist with referrals for local • Connections e.g. linking you to government, corporate support i.e. for administration and advice on veterans’ or community groups to provide information, entitlements and care or practical things like organizing a mentoring and support. gardener (Dunedin). www.rsa.org.nz www.veteransaffairs.mil.nz
Senior Line Helping older people navigate the health system. 0800 725463 www.seniorline.org.nz
Links to useful information brochure and useful booklet: “Moving into Residential Care” www.seniorline.org.nz.docs/MovingintoCare.pdf
Seniornet Community training classes helping people to enjoy technology confidently in everyday life. www.seniornet.co.nz
09 Transport Services NZ Red Cross Community Transport • Southland Total mobility Scheme: Free transport to and from doctor hospital or community www.icc.govt.nz/community/total-mobility appointment People may be able to access discounted taxi fares if they Vouchers are available for subsidized travel from (03) 4771527 are no longer able to drive. In addition to public transport various services e.g. Aged Concern and Enliven. and taxi services there are some transport services for These can be used with services such as: Staying Safe health related appointments. - Good Partners (golden ride) 0800 262 301 A refresher workshop for senior road users. Contact NZ - Driving Miss Daisy. Transport. A Self assessment quiz is avaiable online. Disability Resource Centre Southland 0800 822 422 Free transport to attend hospital based appointments www.nzta.govt.nz/safety/driving-safely/senior-drivers (03) 214 5000 or 0800 100 531 St John Community Care Driver Assessment Health Shuttles between areas and towns. This includes Your clinician may refer you for a driver assessment. It shuttles from country areas in Southland to Southland may be suggested that you have this with an Occupational Hospital. Therapist. The following fact sheet outlines what this may www.stjohn.org.nz involve. You may also choose to have your assessment with the AA or a Registered Driving School. Total Mobility Card www.nzta.govt.nz/assets/resources/factsheets/51/ Half price taxi fare for people unable to drive and unable docs/51-ot-assessments.pdf to use public transport. There are 15 supporting agencies across Otago to help people who have difficulty accessing Driving Miss Daisy (Dunedin) public transport, assessing them for eligibility to access Charging are based on time and requirements of subsidised taxi transport. This is a 50% subsidy (up to $25) individual’s needs. Covers Regions from Waikouaiti – on eligible door-to-door transport with one of 16 approved Outram. Accepts total mobility taxi vouchers. transport operators, including taxi companies and private Dunedin Head Office: 0800 948 432 hire companies. Dunedin South: (03) 486 2033 or 021 503 498 Dunedin North: (03) 467 5017 or 021 503 298 • Otago: - For more information about Total Mobility contact Driving Miss Daisy (Invercargill) Otago Regional Council. Rachel Goodall: (03) 216 7763 or 021 503 334 0800 474 082 www.drivingmissdaisy.co.nz/franchise/invercargill www.orc.govt.nz/public-transport/total-mobility
Mobility Scooter Use Keeping mobile: How to safely use your mobility scooter. From NZTA . Guidelines for safe use and handling: www.nzta.govt.nz/assets/Safety/docs/staying-safe/km4 10