metro.net/ev

Plug in and Go Metro.

ev charging fact sheet

Overview How it works As a leader in sustainability and clean technology Sign up for an account on metro.net/ev. initiatives, Metro is the first transit agency in 1 the nation to integrate electric vehicle (EV) charge stations at its Park & Ride lots. The Level 2 charge stations allow riders with Download the EV Connect Mobile app, available EVs to conveniently charge their cars while using 2 for iPhone and Android. the Metro system.

Park your vehicle at a Metro 3 charge station marked with the parking symbol to the right.

Use the app to scan the station’s QR code. Or, touch your key fob on the reader pad 4 to start charging. Key fobs can be purchased from my.evconnect.com.

5 Plug in and Go Metro!

june 2017 Pricing > Atlantic Station 255 S Atlantic Bl, , CA 90022 Charging costs $1 per hour with a $3 cap per charge, Six charge stations: Basement of parking structure. and users will be billed through their account. Parking is free at all charge stations except at Union Station. > La Cienega/Jeferson Station 3420 S La Cienega Bl, Los Angeles, CA 90016 Three charge stations: Ground foor of parking structure Locations to the right of entrance. EV charge stations are located at each of the > Canoga Station following Metro Rail station parking lots: 6650 Canoga Av, Los Angeles, CA 91303 Three charge stations: East side of parking lot near > Union Station 801 N Vignes St, Los Angeles 90012 busway entrance. Twelve charge stations: P2 level (area D and H). > Chatsworth Station > Universal City/Studio City Station 10005 Old Depot Plaza Rd, Los Angeles, CA 91311 3913 Lankershim Bl, Studio City 91604 Three charge stations: North side of parking lot. Four charge stations: Northeast side of parking lot off of Campo De Cahuenga. See the map on the back of this fact sheet for more details. > 2226 E El Segundo Bl, El Segundo 90245 Four charge stations: Middle of parking lot.

> Willow St Station 2750 American Av, Long Beach 90806 Benefts Four charge stations: 1st level of parking structure Low Price – You can charge all day for just $3. near west entrance. Convenience – Your vehicle will be fully charged > Sierra Madre Villa Station when you return from your travels. 149 N Halstead St, Pasadena 91107 Four charge stations: Ground floor of parking garage. Reduced Greenhouse Gas Emissions – By combining an EV trip with public transit, > you’ll further help to reduce our region’s overall 73 E Santa Clara St, Arcadia, CA 91006 greenhouse gas emissions. Three charge stations: Ground foor of parking garage. Expansion to More Stations – In 2016, > Metro plans to expand its EV charging program 1641 S Primrose Av, Monrovia 91016 as regional demand increases. Three charge stations: Ground foor of parking garage.

> Duarte/City of Hope 1789 Business Center Dr, Duarte 91010 Three charge stations: Parking lot. FAQs > Irwindale Station > How were the stations selected? 15998 Avenida Padilla, Irwindale 91702 The stations were selected because of their proximity to Three charge stations: Ground foor of parking garage. major transportation hubs and busy trafc arteries. Metro also selected the stations to encourage use of its transit > APU/Citrus Station system (and Park & Ride lots) in diferent regions for travel 901 B N Citrus Av, Azusa, CA 91702 to/from downtown LA. Three charge stations: Ramp from ground to second > How do I sign up? foor of parking garage. Please visit metro.net/evaccount to register for an account. > Norwalk Station You will receive a confrmation e-mail once you’ve registered. 12901 Hoxie Av, Norwalk, CA 90650 To complete your sign up, download the EV Connect app Four charge stations: East side of parking lot near available for iPhone and Android. Key fobs can also be bicycle parking. purchased for $7.50. > How do I access my account? To access your account, go to metro.net/evaccount and login using the e-mail address and password you provided during sign up. You can also access your account by logging into the mobile app, using the same login credentials. To purchase credits, you can pay with the credit card saved to your account. Alternatively, you can pay for credits via PayPal. We do not ofer auto-pay for credits. > What type of charge station is being provided? Metro has installed 20 208/240v 30amp Level 2 charge stations. They are capable of providing up to 7.2kw of power to your EV, however, the speed with which your EV’s battery recharges will depend on the capability of your on-board charger. > What will it cost to charge my car? > Will I need to move my car if I am done charging? Charging costs $1 per hour with a $3 cap per charge. There is no monthly or start-up fee, and charging costs are rounded As a courtesy to other drivers trying to use the charge of to the nearest whole minute, not the hour. stations, we ask that you move your car as soon as possible once your charging session is complete. > How do I top-up my account with more credits? > Who do I contact if I need assistance at the EV To purchase additional credits, login to your account at charge station? metro.net/evaccount. Click the “Add Metro Credits” button located under “LA Metro Credits.” Then select a plan and For assistance with your vehicle charging needs or after process payment to purchase credits. hours help, please contact 213.922.GO.EV (4638). You can also e-mail us at [email protected]. Please be ready > How can I check my balance and usage? to provide your account name and your RFID key fob ID You can check your credit balance and usage after each number (if applicable). charge by logging onto your account at metro.net/evaccount > How do I know what my RFID number is? You can also check your usage on the mobile app. Your RFID number is printed on your key fob. > Does one plug ft all cars? > Once my account is created do I need to keep my The charge stations incorporate the SAE J1772 (North RFID number? American Automotive Industry Standard) plug. All newer model electric cars, including the Nissan Leaf, Chevy Volt, We recommend that you keep your RFID number for Ford Focus Electric, Toyota Prius Plug-in and Mitsubishi your records. iMiEV, will be able to plug into a Level 2 charge station. A > Can I have multiple RFIDs associated with my account? small number of specialized EVs (e.g., Tesla models) may Yes, the network allows multiple RFIDs to be associated with require a plug adapter. Check with your vehicle manufacturer an account. Charging credits are attached to User Accounts for details. and are shared among RFIDs assigned to that account. > How do I activate the charge station? > Can I use my key fob with other charge station networks? You initiate a charging session by scanning the station’s QR The key fob is only compatible with Metro’s EV charge code with the mobile app, or entering the station ID. You can stations. Metro’s network provider will continue to participate also tap your key fob on the RFID reader on the front of the in trade group eforts to explore interoperability. unit. This will initiate the charge session. Then simply plug the power cable into your vehicle. The frst time you initiate a > Can I use the mobile app with other charge stations? charge session there may be up to a 30-second delay. After Yes, the EV Connect mobile app can be used to activate a the initial charge, the station should recognize and authorize charge session with any station in the EV Connect network. your account immediately. > Can I use my key fob for multiple EVs? > Will I be notifed when my charging session is complete Yes, the key fob is linked to your account and you can use it or interrupted? for multiple vehicles. Yes, you can elect to receive an email, SMS, or mobile app alert notifying you that your session is complete or has been interrupted. Contact Us 213.922.GO.EV(4638) 24/7 call center [email protected] metro.net/ev Sherman Way Amtrak &MetrolinkAmtrak Chatsworth Warner Ctr Warner Ctr PACIFIC OCEAN Nordhoff Roscoe Roscoe

Downtown Santa Monica

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Atlantic metro.net/ev

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