April 2016 Pricing Bene>Ts Charging Costs $1 Per Hour with a $3 Cap Per Charge, Low Price – You Can Charge All Day for Just $3
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metro.net/ev Plug in and Go Metro. ev charging fact sheet Overview How it works As a leader in sustainability and clean technology Sign up for an account on metro.net/ev. initiatives, Metro is the first transit agency in 1 the nation to integrate electric vehicle (EV) charge stations at its Park & Ride lots. The Level 2 charge stations allow riders with Download the EV Connect Mobile app, available EVs to conveniently charge their cars while using 2 for iPhone and Android. the Metro system. Park your vehicle at a Metro 3 charge station marked with the parking symbol to the right. Use the app to scan the station’s QR code. Or, touch your key fob on the reader pad 4 to start charging. Key fobs can be purchased from my.evconnect.com. 5 Plug in and Go Metro! april 2016 Pricing Bene>ts Charging costs $1 per hour with a $3 cap per charge, Low Price – You can charge all day for just $3. and users will be billed through their account. Parking is free at all charge stations except at Union Station. Convenience – Your vehicle will be fully charged when you return from your travels. Reduced Greenhouse Gas Emissions – By Locations combining an EV trip with public transit, EV charge stations are located at each of the you’ll further help to reduce our region’s overall following Metro Rail station parking lots: greenhouse gas emissions. > Union Station Expansion to More Stations – In 2016, 801 N Vignes St, Los Angeles 90012 Metro plans to expand its EV charging program Eight charge stations: P2 level (area D and M) as regional demand increases. of parking structure. > Universal City/Studio City Station 3913 Lankershim Bl, Studio City 91604 Four charge stations: Northeast side of parking lot o= of Campo De Cahuenga. FAQs > El Segundo Station > How were the stations selected? 2226 E El Segundo Bl, El Segundo 90245 Four charge stations: Middle of parking lot. The stations were selected because of their proximity to major transportation hubs and busy traffi c arteries. Metro > Willow St Station also selected the stations to encourage use of its transit 2750 American Av, Long Beach 90806 system (and Park & Ride lots) in different regions for travel Four charge stations: 1st level of parking structure to/from Downtown LA. near west entrance. > How do I sign up? > Sierra Madre Villa Station Please visit metro.net/evaccount to register for an account. 149 N Halstead St, Pasadena 91107 You will receive a confi rmation e-mail once you’ve registered. Four charge stations: Ground floor of parking garage. To complete your sign up, download the EV Connect app available for iPhone and Android. Key fobs can also be > Arcadia Station purchased from for $7.50. 73 E Santa Clara St, Arcadia, CA 91006 > How do I access my account? Three charge stations: Ground fl oor of parking garage. To access your account, go to metro.net/evaccount and login > Monrovia Station using the e-mail address and password you provided during 1641 S Primrose Av, Monrovia 91016 sign up. You can also access your account by logging into the Three charge stations: Ground fl oor of parking garage. mobile app, using the same login credentials. To purchase credits, you can pay with the credit card saved to > Duarte/City of Hope your account. Alternatively, you can pay for credits via PayPal. 1789 Business Center Drive, Duarte 91010 We do not offer auto-pay for credits. Three charge stations: Parking lot. > What type of charge station is being provided? > Irwindale Station Metro has installed 20 208/240v 30amp Level 2 charge stations. 15998 Avenida Padilla, Irwindale 91702 They are capable of providing up to 7.2kw of power to your EV, Three charge stations: Ground fl oor of parking garage. however, the speed with which your EV’s battery recharges will depend on the capability of your on-board charger. > APU/Citrus Station > What will it cost to charge my car? 901 B N Citrus Av, Azusa, CA 91702 Charging costs $1 per hour with a $3 cap per charge. There is Three charge stations: Ramp from ground to second no monthly or start-up fee, and charging costs are rounded fl oor of parking garage. off to the nearest whole minute, not the hour. See the map on the back of this fact sheet for more details. > How do I top-up my account with more credits? To purchase additional credits, login to your account at metro.net/evaccount. Click the “Add Metro Credits” button located under “LA Metro Credits.” Then select a plan and > Who do I contact if I need assistance at the EV process payment to purchase credits. charge station? > How can I check my balance and usage? For assistance with your vehicle charging needs or after You can check your credit balance and usage after each hours help, please contact 213.922.GO.EV (4638). You charge by logging onto your account at metro.net/evaccount can also e-mail us at [email protected]. Please be ready You can also check your usage on the mobile app. to provide your account name and your RFID key fob ID number (if applicable). > Does one plug fi t all cars? > How do I know what my RFID number is? The charge stations incorporate the SAE J1772 (North American Automotive Industry Standard) plug. All newer Your RFID number is printed on your key fob. model electric cars, including the Nissan Leaf, Chevy Volt, > Once my account is created do I need to keep my Ford Focus Electric, Toyota Prius Plug-in and Mitsubishi RFID number? iMiEV, will be able to plug into a Level 2 charge station. A We recommend that you keep your RFID number for small number of specialized EVs (e.g., Tesla models) may your records. require a plug adapter. Check with your vehicle manufacturer for details. > Can I have multiple RFIDs associated with my account? > How do I activate the charge station? Yes, the network allows multiple RFIDs to be associated with an account. Charging credits are attached to User Accounts You initiate a charging session by scanning the station’s QR and are shared among RFIDs assigned to that account. code with the mobile app, or entering the station ID. You can also tap your key fob on the RFID reader on the front of the > Can I use my key fob with other charge station networks? unit. This will initiate the charge session. Then simply plug The key fob is only compatible with Metro’s EV charge the power cable into your vehicle. The fi rst time you initiate a stations. Metro’s network provider will continue to charge session there may be up to a 30-second delay. After participate in trade group efforts to explore interoperability. the initial charge, the station should recognize and authorize > Can I use the mobile app with other charge stations? your account immediately. Yes, the EV Connect mobile app can be used to activate a > Will I be notifi ed when my charging session is complete charge session with any station in the EV Connect network. or interrupted? > Can I use my key fob for multiple EVs? Yes, you can elect to receive an email, SMS, or mobile app alert notifying you that your session is complete or has been Yes, the key fob is linked to your account and you can use it interrupted. for multiple vehicles. > Will I need to move my car if I am done charging? As a courtesy to other drivers trying to use the charge Contact Us stations, we ask that you move your car as soon as possible 213.922.GO.EV(4638) 24/7 call center once your charging session is complete. [email protected] metro.net/ev Metro EV Charge Stations ¢P Chatsworth Nordhoff Ventura County Line Roscoe Sherman Warner Ctr Way ¢P SAN FERNAN ¢P Canoga De Soto Pierce College ¢P Tampa DO VALL Reseda ¢P Balboa ¢P EY Woodley F Sepulveda ¢P Van Nuys ¢P Woodman Valley College EV Laurel Canyon HOLLYWOOD North Hollywood ¢P S Universal CityCit / Studio City ¢P Electric vehicle charge stations are Hollywood/Highland ¢P KOREATOWN located at these Park & Ride lots. CULVER CITY VermontV VVermont e e rm rm Hollywood/Vine ¢P F Sign up now at metro.net/ev. o o n n t t /Santa Monica/Sunset Antelope Valley Line PACIFIC OCEAN VVermont Hollywood/Western e rm M o o n n t ica /BBeverly Wilshire/Western e ve P Culver City rly P La Cienega/Jefferson Wilshire/NNormandieormandie Southwest Museum DOWNTOWN ¢P Expo/La Brea South Pasadena LA ¢P Highland Park P / ¢P ¢ Wilshire VVermontermont Heritage Sq LAX FarmdalFarmdalee Lincoln Jefferson P Expo/Crenshaw Westlake/ /Cypress MacArthur Park Civic Center Expo/Western Grand ParkChinatown /USC P Expo/Vermont Fillmore ¢ Mariposa P / Del Mar ¢ ¢ Expo Park/USC LATTC Pershing Sq P ¢P El Segundo Aviation/ Ortho Pico 7th St Memorial Park LAX ¢P Institute / / Metro Ctr P F Lake ¢P ndo / Union Station ¢ ¢P ¢P 37th St Grand/ ¢P Redondo BeachDouglas Hawthorne/ USC LATTC EV Allen Lennox ¢P Little Tokyo San Pedro St Arts Dist Sierra Madre Villa ¢P Slauson ¢P P Pico/Aliso EV Crenshaw ¢ LAC+USC Medical Ctr Arcadia ¢P SOUTH BAY / Washington Monrovia ¢P Vermont/ P Mariachi Plaza Manchester ¢ DuarteDuart /City of Hope ¢P Athens EV Vernon EAST LOS ANGELESCal State LA ¢P Soto Irwindale ¢P Slauson ¢P Indiana AZUSA Harbor Fwy ¢P Azusa Downtown ¢P Florence ¢P Maravilla APU/Citrus ¢P EL MONTEEl Monte ¢P Avalon ¢P College Rosecrans Firestone East LA Civic Ctr San BernardinoEV Line ¢P 103rd St/Watts Towers ¢P ¢P Atlantic Harbor Gateway Transit Ctr ¢P Willowbrook/Rosa Parks ¢P Carson ¢P Long Beach Bl ¢P Compton Pacific Coast Hwy ¢P Artesia ¢P Orange County & 91 Lines Orange County & 91 Lakewood Bl ¢P Del Amo ¢P EV Wardlow ¢P P Pacific Av NORW Norwalk ¢ Willow St ¢P PEDROSAN LongDowntown Beach Pacific Coast Hwy ¢P ALK Plug in and Go Metro.