Community Health and Social Services on a Page

Community Health Teams

Daily Medical Input – 07889 537 682

Virtual Ward Monitoring or Obs – 07918651967 (Enhanced Care Team)

Package of Care Failing – 01905 76053 (WHASCAS)

Enhanced Care Team 01527 488109 / 07918651967

Community Health Single Point of Referral 0300 013 4738

Community Paediatrics 01905 681 071 / 01905 681 081

Community Palliative Care Team 01527 488 064 or 01527 488037

Routine Referrals email : [email protected] Adult Mental Health Services Urgent Referrals to be seen within 24hrs Mental Health Single Point of Access 01905 768490

Cognitive Behavioural Therapy - 01527 488631.

Psychological Therapy Service - 01527 488 647 Worcestershire Healthy Minds Counselling Service - 01527 488647 Referral Form from: http://www.hacw.nhs.uk/our- services/healthy-minds/redditch-and-bromsgrove/

Worcestershire Early Intervention Service 01527 488200 North Worcestershire Early Intervention Team

Child and Adolescent Mental Health Services (SPA) 01905 760444 (CAMHS) North Worcester CAMHS – 01562 514549/50 Click Here for more information

Community Learning Disability Team 01527 556142 (Bromsgrove/Redditch)

Learning Disability Psychiatry 01527 488635

Social Service Teams

WHASCAS 01905 768053

EDT 01905 768020

Children's Services 01905 822666

Community Social Work Team Redditch & Bromsgrove (Adults) 01905 845578 Community Health Service children needs within school. Medical assessment Descriptions of children with urinary and bowel incontinence. Medical assessment for children with hearing loss. Virtual Ward Virtual Ward can help with the following Client group - Children and young people aged 0- interventions: 19 Daily Medical Input (for example complex How the service is accessed - Referrals from conditions, medical input over the weekend etc primary care providers including GPs, health Monitoring or Observations by experienced visitors, school nurses and education staff. Nurses with GP assistance (Virtual Ward Red/Amber. Failing Packages of Care or if patient needs a package of care or has carer breakdown. Worcestershire Early Intervention Service Worcestershire's Early Intervention Service Learning Disability Psychiatry addresses the needs of young people (aged 14-35) with a first episode of psychosis or of bipolar Assessment and treatment of psychiatric, disorder (specifically bipolar l). They also offer a behavioural and seizure disorders associated with time-limited intervention to young people with an learning disability in adults. A Service to children At Risk Mental State (ARMS). The service comprises with severe learning disability and complex two teams (covering North and South behavioural or psychiatric problems not suitable Worcestershire). They work with individuals and for generic CAMHS service. their families to understand and cope with

psychosis and bipolar disorder and to help young Client group - Adults with a learning disability and people achieve social, educational and vocational children with severe learning disabilities and outcomes. Their aim is to promote recovery, complex behavioural or psychiatric disorders. reduce trauma and tackle stigma.

How the service is accessed - GP referral to Client group - Young people aged 14-35 Psychiatrist or to the Community Learning experiencing either a first episode of psychosis, a Disability Team or referral by other professionals first episode of bipolar disorder or an At Risk with GP agreement. Mental State (ARMS).

How the service is accessed - Open referral. (i.e. referrals are accepted from any agency, including Community Learning Disability Team self-referral or carer-referral). (Bromsgrove/Redditch) Service base - All of Worcestershire

Is an integrated health and social care team providing a comprehensive community service to adults with a learning disability living within the Community Palliative Care Team Bromsgrove and Redditch areas of Worcestershire. The Specialist Palliative Care Team within works closely with all other professionals involved in end Client group - Adults with a learning disability aged of life care. The service includes specialist 18+ community support together with inpatient units at The Primrose at the Princess Unit, Princess of Wales Community Hospital Bromsgrove and The Macmillan Unit at Evesham Community Hospital. Community Paediatrics Their aim is to offer advice in the management of A county-wide secondary care service providing complex symptoms and offer emotional support to specialist health assessment and therapeutic input the patient and their family. Referrals are usually for children with learning and physical disability. made to the team from other professionals, such Assessment and management of children with as the GP or Hospital Consultant, with the patient’s neurodisability including autism and ADHD. agreement, but a patient can self-refer. (Self- Assessment and support for children within the referrals are usually discussed with the patient’s own Doctor in order that there is a clear looked after system as well as providing advise to understanding of the current situation.) the adoption and fostering panels. Statutory advise to the education department when assessing How to refer to us - For all physical health patients Child and Adolescent Mental Health please refer either via the Patient flow Centre, (if the patient is in a hospital setting presently) or via Services (CAMHS) the Worcestershire Health and Social Care Access CAMHS stands for Child and Adolescent Mental Centre (WHASCAS) if the patient is presently at Health Service. This means working with Children home. The WHASCAS number is 01905 768053. and Young People that are having problems with For all Older Adult Mental Health referrals a GP their Mental Health. referral letter is required to be sent in to the team. In the team there are Doctors (Psychiatrists) that are trained in working with Children with Mental Enhanced care is a concept which brings together Health problems. services uniquely commissioned to respond quickly There are also; and from a multi professional holistic assessment  Clinical Psychiatrists perspective. If the referrer feels an urgent  Community Mental Health Nurses response is needed there can be a response within  CAMHS Social Workers 2 hours of a referral being received.  Community Support Workers Broadly the service aims to: prevent an admission  Child Psychotherapists to a hospital setting, both acute and community hospitals, to reduce attendance at emergency Client group - Children and young people aged 0 - departments for non-urgent care, to reduce 18. ambulance call outs to patients without an How the service is accessed - To access CAMHS any emergency need, to provide a point of advice and Professional working with your Child can contact support for patients and carers 24 hours a day and CAMHS Single Point of Access (SPA) to discuss their to support patients to return home much earlier concerns regarding their Mental Health. from any hospital. They can also complete a Referral Form with consent, which can be emailed to CAMHS. Service base - CAMHS teams situated in Redditch, Adult Mental Health Services Click Here for more information including how to Mental Health Single Point of Access refer information. All referrals for Adult Mental Health should be sent using the Adult Mental Health referral form which has been uploaded to EMIS Web. Enhanced Care Team Please provide as much information as possible The Enhanced care team is made up of: about your patient this will enable the SPA to  Registered General Nurses (RGNs) allocate your referral quickly to the most  Advanced Nurse Practitioners (ANPs) appropriate service and reduce the need for  Registered Mental Health Nurses (CPNs) repeated assessments.  Care Home Nurse Practitioner  Independent Nurse Prescribers  All GP surgeries will need to email referrals  Occupational Therapists from an NHS.net account using the SPA  Physiotherapists referral form.  Social Workers for both physical & mental  A response is required for each section of the health form even if you indicated that there is no  Rehabilitation Support Workers difficulty e.g. risk, substance misuse.  Consultant Psychiatrist Incomplete forms will be returned via your  Clinical Psychologist email address requesting missing information.  Admin  The SPA is a paperless service and does not have access to FAX facilities. Hours of Service - The physical health staff work 7  Where a referral form has been fully days a week 24 hours a day. completed but additional information would The Older Adult Mental Health staff work Monday assist in appropriate allocation a SPA clinician to Friday 07.30 – 18.30. During these times a duty will telephone the GP to discuss the referral. worker is always available to discuss any patients If unavailable at the time of the call please you may have concerns about. take a moment to telephone back – this will ensure that referrals are allocated as quickly as possible. Where calls remain unanswered a written request will then be made and where  Early Intervention in Psychosis Service First no response has been received within 5 episode of psychosis including that related working days the referral will be returned. to diagnosed Bipolar 1 Disorder as well as ARMS (At Risk Mental State) for 14-35 year All correspondence from the SPA, including olds. Referrals for this service can also be made Information confirming allocation of your referrals directly to the EI Team. and the return of incomplete forms will be sent to  Worcestershire Perinatal Psychiatry Team the email address from which your referral was Antenatal and postnatal mental illness, received. Please ensure that this email address is checked regularly by your practice. Alternatively if including Tocophobia for all adults aged 17 you haven’t already done so, please contact the ½ upwards. Referrals for this service can SPA at the email address below providing them also be made directly to the Perinatal Team. with an alternative NHS email address.  Worcestershire Eating Disorders Service Assessment and treatment for all adults The Adult Mental Health SPA Operates Monday to aged 17 ½-65 who suffer with eating disorders, Friday from 09:00-17:00 (excluding bank holidays) working collaboratively with patients towards recovery. SPA ONLY accepts routine referrals via email:  Worcestershire Crisis Resolution Team [email protected] Urgent Assessment for people who are experiencing mental health crises and who Urgent referrals to be seen within 24 hours should may place themselves or others at risk. continue to be made by telephone to: Phone: 01905 768490 7 days a week – 24 hours a day Worcestershire Healthy Minds Making an Urgent – to be seen within 24 hours  Cognitive Behavioural Therapy (during office hours referrals currently open to a Cognitive Behavioural Therapy (CBT) is a widely mental health service can be made directly to the used therapy that helps people overcome Team delivering care), emotional problems. It is a talking therapy that is Referrals which need to be seen urgently (within recommended for the treatment of depression and 24 hours) should be made by the GP via telephone anxiety. to SPA and followed up with an emailed referral where a clinician will be available to take the How the service is accessed: referral information and agree the next steps. GP Referral via electronic referral form Outside SPA working hour’s calls for urgent Patients can self-refer to the service referrals should still be made to the single phone Patients can book directly onto a course via the number as the phone line is transferred directly to Healthy Minds Website the Crisis Resolution Team. Where a patients care is already open to mental health services you’re  Psychological Therapy Service during office hours your request will be passed to A Psychological Therapist is a qualified Psychologist the relevant team, outside office hours it will be or Psychotherapist with experience of assisting picked up by the Crisis Resolution Team. Where an people to deal with a wide variety of complex urgent visit is requested it is usually expected that mental health, personal and relationship problems. the referrer will have seen the patient within the Psychological Therapy aims to assist with the last 24hours development of coping skills and resources.

Services available via the SPA How the service is accessed  Some Counselling Services, Primary Care GP Referral via electronic referral form Psychology , IAPT (CBT) For all adults from age 16 plus with mild to moderate depression  Counselling Service and anxiety including OCD, PTSD (single event), A Counsellor is a qualified mental health Social Phobia, GAD. professional with experience of assisting people to  Local Area Community Mental Health deal with a wide variety of mental health, personal Teams Assessment and treatment for all and relationship problems. Counselling aims to adults aged 17.5-65 with severe and/or assist in the development of coping skills and enduring mental illness or disorder in the resources. community. How the service is accessed GP referral via electronic referral form. http://www.hacw.nhs.uk/our-services/healthy- minds/redditch-and-bromsgrove/