The Military Librarian the Newsletter of the Military Librarians Division of the Special Libraries Association

The Military Librarian The Newsletter of the Military Librarians Division of the Special Libraries Association

Volume 48, no. 1 Spring 2003

MLD Plans for the Big Apple — SLA 2003 Inside this issue: New York City

Exec Board/Committees 2 ing. Members ONLY. This is an MLD Tick- When the Special Libraries Asso- eted event. Make reservations through Con- MLD Plans for SLA 1 ciation kicks off the 2003 Annual Confer- nie Wiley at [email protected]. Election of ence in New York City, there are some very Chair-Elect and new Director. No charge. Slate of New Officers 1 informative programs, special events and Sponsor: Thomson - ISI!

Military Librarians Workshop tours on the agenda. 2002 1 MLD Programs: MLD Business Things Carrol Ramkey, Bio 3 1. Digital from Birth: Information 1. MLD Executive Board Architecture for Building a Digital NIMA Library Information 4 Meeting, Sunday, June 8, 2003, Library, Monday, June 9, 2003, 4-6 p.m., Hudson Suite, Hilton Hilton, Trianon Ballroom, 11: 30 Book Review 4 Hotel. Members are invited as a.m. - 1:00 p.m. Speakers, Lillian observers. Dine around Gassie and Greta E. Marlatt, Naval MLD New Members 5 planned after meeting, unless Postgraduate School Library. Proving the Military Library’s you were lucky enough to get Sponsored by IEEE, PTFS, West Value 6 theater tickets! Group and ISI/Thomson Scientific.

Volunteers Waned for 2. MLD Awards and Business Breakfast 2. Copyright: Federal Materials Nay Not Be MLD 7 Meeting, Tuesday, June 10, 2003, 7:30- in the Public Domain, Monday, June 9, 2003, 9:00 am., Concourse (lower level) Room G, 1:30 p.m. - 3:00 p.m. Marriott - Cantor/ DDLRS, Defense Digital Hilton. Annual Awards and Business Meet- (NYC, Continued on page 3) Library Research Services 8

Amy Loughran, Bio 8 Military Librarians Workshop 2002 2003 MLD Candidates: Vote for the Leading for Today While Planning for To- New Officers at the Business Break- morrow "Such is the Way to the Stars..." fast Meeting, June 10, 2003

The 2002 Military Librarians Workshop was The Nominating Committee of the Military hosted by Carole Ramkey and her colleagues at Librarians Division is pleased to announce the Marine Corps University James Carson the results of a search for new officers. Breckinridge Library. The location was the Carol Ramkey, Director of the lovely city of Richmond, VA. Although snow Marine Corps University Library, Quantico, threatened much of the week, we were fortu- VA has accepted the nomination as Chair- nate in being able to walk to restaurants and Elect for 2003-2004.. This is a three year shops right outside of the hotel. The city was commitment on Carol's part. Carol will preparing for the "Grand Illumination" and serve as Chair of the Division, 2004-2005, lights and decorations were everywhere. The and Immediate Past Chair, 2005-2006. Omni Hotel provided a very welcome environ- ment, including Peet's Coffee, California's bet- Amy Loughran, of the US Army's ter tasting brand, for those who prefer some- Community and Family Support Center is thing in lieu of Starbucks. (MLW 02, Continued on page 5) (Candidates,,Continued on page 3) PAGE 2 VOLUME 48, NO. 1

Executive Board Members and Committees of the MLD

OFFICE NAME EMAIL TERM MLD Chair Suzanne Ryder [email protected] 2002-2003

Chair-elect Patricia Alderman [email protected] 2002-2003

Secretary Diane Schnurrpusch [email protected] 2002-2004 Treasurer Claudia C. Tavares [email protected] 2000-2004 Director at large Tanny Franco [email protected] 2001-2003 Director at large Carolyn Eaton [email protected] 2002-2004 Immediate Past Chair Sharon A. Lenius [email protected] 2002-2003 Army MLW Director Bohdan Kohutiak [email protected] 2002-2004 Navy/Marine MLW Director Sandra Bradley [email protected] 2002-2004

DOD MLW Director Carol Jacobson [email protected] 2002-2004 Air Force MLW Director Carol A. Emery carol,[email protected] 2000-2004

Archivist Committee Chair Membership Committee Pat Alderman, Webmaster (MLD) Joan Phillips Connie Wiley, Chair [email protected]

[email protected] [email protected] James C. Dorsey, Webmaster (MLW)

[email protected] Awards Chair Vacant, Air Force Rep

Alta Linthicum Teri Newsome, Layout [email protected] Kathleen Heincer, Army Rep [email protected] [email protected]

Bylaws Committee Chair Lynne Tobin, Layout Janice Pepper, Navy/Marine Rep Janice Pepper [email protected] [email protected] [email protected]

Resources Discussion List Moderator Vacant, DoD Rep Wendy Sayles Hill [email protected] Tanny Franco Nominating Committee Chair [email protected] Strategic Planning Committee Chair Sharon Lenius MLW 2002 Host [email protected]. Tracy Landfried Carol Ramkey mil [email protected] [email protected] ______Publications Committee Disclaimer: "Special Libraries Association assumes no responsibility for the statements and opinions MLW 2003 Host Tracy Landfried, Editor advanced by the contributions to the Association's Sarah Mikel [email protected] [email protected] publications. Editorial views do not necessarily represent the official position of Special Libraries Association. PAGE 3 VOLUME 48, NO. 1

NavAir celebrates MLD 50th and Al Rocher. An opportunity to celebrate 50 great years!

2. Celebrate Military Librarians Divi- sion's the 50th Anniversary - Lets Eat Cake! Tuesday, June 10, 2003, 12:30 p.m. - 2 p.m., Hilton, Mercury (Candidates, Continued from page 1) Rotunda. We've invited Conference nominated for a two-year term as a Attendees to come by for a slice of our Director. MLD Director's assist the Anniversary Cake and sing "Happy Division Chair is planning and carry- Birthday!" Official Cake Cutting - ing out the activities of the Military 1:15 p.m. Sponsored by EBSCO Librarians Workshop and the activities Publishing and EBSCO Subscription of the SLA Annual Conference that Services. MLD sponsors. The term for the Di- rector for this election is 2003-2005. 3. 50th Anniversary No-Host Dinner (NYC, Continued from page 1) Fraunces Tavern, Wednesday, June If voted in by those members Jolsen Room. Speaker: Marlene Gebauer 11, 2003, Bus departs Hilton at 5:15 present at the Annual MLD Awards p.m. return 10 p.m. Dine with us at the and Business Meeting, June 10, 2003, 3. Copyright: Legal Issues in Managing historic Fraunces Tavern where Gen- the candidates’ terms will begin July 1, Information, Monday, June 9, 2003, 3:30 eral Washington bade farewell to his 2003. The Awards and Business Meet- p.m.- 5 p.m., Hilton, Trianon Ballroom. troops at the end of the Revolutionary ing will be a Breakfast Meeting at the Speaker, Lee Strickland, Visiting Profes- War. We'll be in the Nichols Room. Special Libraries Association Annual sor, University of Maryland . Sponsored Full dinner with choice of two entrees, Conference in New York City. The by LexisNexis. salmon or pot roast; Cost: $45 per Breakfast will be held at the Hilton person payable by cash or check Hotel, Concourse Level, Room G from 4. Applications, Smapplications! How ONLY prior to boarding the FREE Bus 7:30 a.m.-9 a.m. The event is gra- the Employment Process Has Changed, sponsored by Standard and Poor's. ciously sponsored by Thomson - ISI and How It's Stayed the Same, Tuesday, Bus tickets available through MLD June 11, 2003, 3:30 p.m. - 5 p.m., Hilton, Board Members or contact Tanny Offices for the Military Li- Petit Trianon. Speakers: Diane M. Franco at [email protected]. brarians Division are spelled out in the Goldstein, Infocurrent and Ann M. You may prepay to Claudia Tavares. current Bylaws. These bylaws are Cashin, NAVEODTECHDIV. Sponsored You may make reservations and menu again under revision due to the by Gale Group. selections with Sharon Lenius. This changes within in the governing struc- event is open to all SLA attendees, ture of SLA, itself. http://www.sla.org/ 5. West Point and USMA Library Tour, however, the event is limited to 45 division/dmil/bylaws.htm (By Motor Coach from the Hilton) Thurs- people. day, June 12, 2003, 8:00 a.m. - 5:30 p.m. TICKETED EVENT; #835 - $65.00. Carol Ramkey—Biography Travel along the scenic Hudson River to the US Military Academy at West Point. Carol Ramkey received her under- Tour of West Point Museum, grounds, graduate degree in Sociology/ lunch at the historic Hotel Thayer Anthropology from Wilson College with USMA Library Staff and her Master of Librarianship from (included in ticket price) and tour School of Library and Information the Academy Library and Special Science at Emory University. She has Collections. been a military librarian for 20+ years, most of which were spent working 50th Anniversary Special Events with the Army. 1. Military Librarians Division She began her Army librarian ca- Members Visit Rockefeller Center reer as TRADOC Library Intern at Fort the NBC "Today Show" on Mon- Monroe VA, then was placed from that day. Meet in Lobby of the Hilton program as a Reference Librarian in by Concierge Desk, 6 a.m.; depart the classified area of the Combined for NBC sidewalk 6:15 a.m. Wear (l-r) Tanny Franco, Diane Schnurrpusch, 1Lt Kevin- Arms Research Library (CARL) at the your 50th Anniversary Shirt and help Petty, and Suzanne Ryder celebrate the MLD 50th (Bio,Continued on page 8) carry our signs as we greet the nation Anniversary Cake Cutting during the SLA Winter meeting in New Orleans in January 2003 PAGE 4 VOLUME 48, NO. 1

those from other governments. Loans to While the sites are not ranked or rated, other libraries will be considered case by the authors have selected authoritative case. Nevertheless, the access will allow sites with an anticipated long online you to share our catalog records for life. In many chapters the sites have those maps you may already own. The been categorized, i.e. Consumer Re- taxpayers already pay NIMA to catalog sources, Organizations and Agencies, maps! We will be happy to walk you Government Sources, and Mental NIMA Library Information Now through how to import our MARC re- Health Information. To help the Available to Military Libraries via cord in to your catalog or tell you in reader keep up-to-date, the last chapter Intelink-TS/JWICS. which format you should download it for is devoted to news sites; some of the

further use. Many military bases have contributors also have suggested As of September 2002, the National NIMA liaisons to help you obtain the search terms for further Web search- Imagery and Mapping Agency library actual map or the electronic version. ing. Although some websites and/or catalogs are available for searching via NIMA libraries are providing you with addresses listed have changed or dis- Intelink-TS/JWICS (Joint Worldwide the knowledge of the existence of a appeared and new sites are constantly Intelligence Communications System). product and also the possibility of shared being added to the Internet, the book The libraries (from all of our sites) cataloging. The NIMA library catalogs serves as a helpful pathfinder to maintain 3 Voyager databases, one to the sheet level with coordinate search- pertinent quality websites in a subject unclassified and two classified. Data ing capability. area of increasing interest to general in our unclassified materials database The map and chart database on Intelink- and special libraries serving military is usually obtained (copied) from TS requires a password and id for con- clientele and the general population. OCLC, with some original cataloging. trol. Please sign on as “guest” and use NIMA participates in Interlibrary Loan “maps” as your id. We are happy to Note: Bioterrorism and Political at this level. Data in our map and chart assist you – call or email – and we want Violence: Web Resources has been database is managed on an internal feedback! Are you using the catalog co-published simultaneously as classified network. These records are records for your library? Does access to Internet References Services Quarterly, not copied to Intelink-S (for lack of the data help your customers in any Volume 6, Numbers 3/4 2002. server and Voyager software) and our way? You may comment via the Ask a records for these are not in OCLC. Librarian click on our homepage or Users of Intelink TS may now view email Lynne Tobin at [email protected]. Reviewer: Barbara Schultz, Research this Map and Chart catalog! Often Happy searching --- happy cataloging! Librarian, Astrox Corporation/United we have unclassified maps in this data- States Army Medical Research Insti- base that also have records in OCLC tute for Chemical Defense. from other libraries. Data in the Intel Speaker on “Bioterrorism: Information database includes the ground photo BOOK REVIEW and Resources for Uncertain Times” at collection, many intelligence docu- the Special Libraries Association An- ments, and film references. This Voy- nual Conference in Los Angeles, June ager database has been available on Wood, M. Sandra, ed. Bioterrorism and 2002. Speaker at New Jersey Hospital Intelink-TS since 1999. political violence: Web resources. The Association./Middle Atlantic Region, NIMA products (maps and some text) Haworth Information Press, 2002. 154p. National Network of Libraries of are available from the Defense Logis- index ISBN 0-7890-1964-7, $19.95 Medicine, and the North Atlantic tics Agency, using your DODAAC Health Sciences Libraries, Inc. account. NIMA is going softcopy and This is a very good overview of programs on “Thinking the Unthink- many of our products that have meta- bioterrorism resources. It also offers able – Biochemical Terrorism and Dis- data in Voyager (our catalog) are avail- chapters on disaster preparedness, the asters”. able from the NIMA Gateway in soft- September 11, 2001 attacks and their af- copy. You can also use the NIMA termath, nuclear terrorism, and sites pro- homepage at www.nima.mil to view viding “information regarding political many unclassified NIMA products. Islam and the network of terrorist groups The majority of the NIMA library map that support it” that provide broader cov- collection is, however, non-NIMA or erage than the title suggests. Introduc- foreign products. The information in tions to the individual chapters are fol- our database should help you identify lowed by website names, URLs, and an- useful maps and provide you with notations. The annotations range from enough information to obtain the map descriptions of the format of the site and (s) from a commercial source. In most the type of information contained in it to cases, NIMA is not prepared to loan or brief reviews of the site’s subject content. copy commercial map products or PAGE 5 VOLUME 48, NO. 1

th Military Librarians Division – 50 Anniversary Celebration NAVAIR WD Technical Library MLD — NEW spoke about the current events and MEMBERS issues with their commands. Later Joe Ryan spoke about measurements, Kimberly D. Adams statistics and lies. I learned a lot and Richmond, VA hope to reduce our statistics to only [email protected] ones that help us get more support and money. Wednesday evening was a Ronauld E. Clowney dinner meeting with Thomas Jefferson ProQuest Federal Govern- attending. He was very knowledgeable ment Sales and well spoken. He has a high Arlington, VA opinion of books and libraries. He 17 April 2003 answered questions about gardening, his family, the history and geography of Virginia - but no one asked him [email protected] (MLW 02, Continued from page 1) about Sally Hemmings.

Thomas C. Glad Monday, 2 December was Service Thursday 5 December - the last day of National Press Club Meeting Day and many of us joined the meeting. Pat Wagner finished up Eric Friedheim Library our fellow service librarians to discuss with ideas for developing a strategic Washington, DC unique issues. For the Navy, it was the plan, which I hope to implement. [email protected] changing situation of the Librarian of Because of the weather (heavy snow the Navy in the DON CIO office, Navy for that part of the country) all of the Randy R. Herschaft Knowledge Network (NKN), Task afternoon speakers were not able to Associated Press Force Web, Navy Marine Corps Inter- attend. We regretted not hearing more News Library net (NMCI), CNL issues, etc. on the Patriot Act. We did learn that New York, NY the strategic plan has a lot of value for [email protected] Tuesday, 3 December, was the first libraries and we need to be able to day of the Workshop. After a wel- react quickly to changes. Michelle Hinojosa come from our host and hostesses Denton, TX Carol Ramkey, Suzanne Ryder, and In summary the workshop was well [email protected] Dr. Kurt Sanftleben, we began the worthwhile. We all took home some learning part of the workshop. good information from the sessions Mary Ellen McMurtrie with Pat Wagner, and left with plans to Defense Avionics Systems The morning session by Pat Wagner of implement what we learned. Even Honeywell Avionics Library Pattern Research was very valuable in though the weather dampened some of Albuquerque, NM terms of her Leadership and Influence the plans, everything we were able to [email protected] model. She was the best consultant do was top notch. I've seen in years, and I hope to have her come to our Library some time. Sandy Bradley Edward J. Metz EVERYONE agreed that she was the Combined Arms Research Library highlight of the workshop. In the af- Ft. Leavenworth, KS ternoon we participated in sessions on [email protected] storytelling and its value. Pat Wagner told LOTS of stories. Janet Scheitle, Karen L. Stefero Donna Sheeder, and Dr. Micahel Kull US Army Corps of Engineers gave examples and uses of storytelling Omaha District and Communities of Practice. Omaha, NE [email protected] Wednesday, 4 December, Pat Wagner continued to speak and advise on marketing, and explained the differences between public relations, advertising and marketing. Real marketing de- pends upon understanding and valuing customers. In the afternoon, each of the service librarians, Gretech Schlag, Barbara Wrinkle and Ann Parham PAGE 6 VOLUME 48, NO. 1

dynamic checklist that can be revisited Strategies for Marketing and Public annually and updated as problems Relations Effectiveness Rating arise. The checklist can be used to analyze how well the recommended Publish articles in the organization’s business processes have been imple- newspaper mented and which areas need more work. This technique could benefit Create displays featuring new materi-

any library trying to do more with less als and/or articles about the organiza-

while still adding value to their organi- tion published in national or interna- Proving the Military Library’s zation. tional journals Value to the Organization: A Quick

Checklist Offer gourmet coffee, bake sales, or

contests to bring people into the li- by Barbara Lupei, Technical Informa- brary. tion Specialist NAVAIR Weapons

Division Technical Library Provide library packets to new hires, China Lake, California Every military library needs to invite them to the library

continuously seek feedback and look Military libraries have been for ways to improve in order to keep Work with the training department to reengineered, downsized, and right- its edge and impress management with offer classes the workforce needs, like sized. They have operated under the its value. How would your library “Top Ten Tips for Searching the Inter- shadow of commercial activities measure up on the checklist? Take a net”. studies and base realignments and few moments to assign ratings to each closures. Some military libraries have strategy on the checklist. Then add up Strategies for Providing More Infor- had their funding slashed, while others your ratings and assess your score. mation at Less Cost Effectiveness have been axed from the budget com- Rating pletely. In today’s military environ- Always 1 ment, library directors must not wait Often 2 Participate in consortia to increase until budget time to remind administra- Sometimes 3 buying power tors how important their library is to Rarely 4 the organization. They must be in the Never 5 Ask customers to recommend materi- process of proving it every day of the als for the collection year. Military Library Value Checklist

Strategies to Improve Customer Evaluate periodicals annually, drop How can military libraries Service Effectiveness Rating titles used the least continue to maintain their print collections, provide a virtual library at each Conduct customer service surveys Use electronic document delivery to computer workstation in the organiza- save staff time on hard to find items tion, and survive on a smaller budget Train staff in customer service skills every year? How can libraries keep Participate in the organization’s strate- experienced staff when salaries are low Make sure staff is providing good ser- gic planning to be aware of future compared to other professions, down- vice to each other trends sizing means more work for fewer people, and stress is high? Value loyal customers Use benchmarking to measure library

processes against high-performing Library literature and confer- Visit customers/departments, ask libraries ence presentations recommend many “What can we do for you?” strategies for applying business proc- Strategies to Keep a Skilled and Moti- esses specifically to library problems. Make more resources available at the vated Workforce After a thorough review of the litera- customer’s workstation Effectiveness Rating ture, the recommendations were bro- Offer comprehensive training in-house ken down into five categories: 1.) im- Monitor changes in the focus of the proving customer service, 2.) market- organization and plan ahead to have Offer tuition assistance for higher edu- ing library services, 3.) providing more the information they need cation information at less cost, 4.) keeping a skilled and motivated workforce, and Fund and encourage travel to confer- 5.) networking inside the organization. ences for all staff members These strategies were molded into a PAGE 7 VOLUME 48, NO. 1

don’t need to shine? Polish up your tection such an organization can have star by implementing at least one strat- against budget reductions and staff egy in each category this year. Next cutbacks is a record of being so valu- year you can aspire to add a few more. able to the organization that strong 31 to 62 -- LACKLUSTER – Are opposition would arise among other you neglecting strategies that lie out- employees if such cutbacks were con- side your comfort zone? It may be templated.” (Mount, Ellis and Renee

time to brush up on your skills in com- Massoud (1999). Special Libraries and Promote from within when possible Information Centers: An Introductory

Text. Washington DC: Special Librar- Fit rewards to the person by finding ies Association Press.) out what motivates each person

Fit the person to the task by finding out what tasks people like and dislike munication, marketing, benchmarking Provide the resources and equipment or motivation. the staff needs to do the job Less than 31 – ARE YOU STILL OPEN? Even if your budget has suf- Understand the Commercial Activities fered cuts and morale is low, it could Study (CA-76) process and make it get worse! Focus on customer service part of the library’s strategic plan and networking while looking for ways to add more information at less cost. Strategies to Network Inside the Organization Effectiveness Rating Ask other staff members to rate Wanted: A Few Good People your library too, and compare your Collect meaningful statistics and pub- ratings. Are you doing really well in Have you ever joined an organiza- lish performance indicators some categories, but totally neglecting tion then lost interest in it because others? Do you need to develop a you didn’t know anybody? Or is Communicate library accomplishments checklist specifically suited to your the same old group always run- effectively through storytelling and library? testimonials ning things?

The NAVAIR Weapons Division Meet with managers in other depart- Technical Library recently reviewed Well somebody should do some- ments in the organization the checklist for FY2003. The check- thing about that. Not somebody list showed they are already imple- else. Somebody you know. Know the organization’s mission and menting most of the strategies. It also Maybe you. align the library mission to it. showed several areas for improvement. Most of these improvements were con- The Military Librarian Division sidered when the performance plans has a number of volunteer posi-

and task assignments were allotted for tions available: Please consider:

the new fiscal year. Some staff members had a preference for the tasks that Military Librarians Newsletter Scores: need improvement and asked to have 124 to 155 – HIGH ACHIEVERS - those tasks added to their performance (published 3-4 times a year)— You are doing an excellent job! Make plans. Other strategies were assigned Editor and Layout Editor opportu- sure you are communicating your suc- to committees for planning and imple- nities available cess to the people who control your mentation. funding. Treasurer—Although the Treas- 94 to 123 -- RISING STARS – Com- The following statement urer is 2 year, elected position, pare the strategies you rated lowest to sums up the situation: “Special librar- find out what being the treasurer the skills and likes/dislikes of your ies and information centers are, there- staff. Can you match each strategy to a would be like by shadowing our fore, vulnerable to changes of outlook current treasurer Claudia Tavares person and challenge that person to about library service when different take on the task? people occupy top management at the SLA Annual Conference in 63 to 93 -- AVERAGE – Could you positions, or as economic conditions New York (Treasurer position will possibly be content to be just average? dictate belt-tightening in an (Wanted,Continued on page 8) Is your funding so secure that you organization. Certainly the best pro- PAGE 8 VOLUME 48, NO. 1

(Bio, Continued from page 3) Amy Loughran— Biography Army's Command and General Staff More from NavAir— College, Fort Leavenworth, KS. As a librarian working for the mili- the head of Research cutting the MLD From there she went to Korea as the tary, Amy has had the opportunity for Anniversary Cake Administrative Librarian for 17 li- variety of unique experiences. Current braries, including two bookmobiles, trends in the library field will make ef- north of Seoul to the DMZ. While in forts to support the military an even Korea, she accepted an offer to go to greater challenge. Germany as the Administrative Li- brarian for the Hanau Military Com- Amy currently, hold the position of munity Library System. From Ger- Acquisitions Librarian for the US Army many she returned to CARL as the Community and Family Support Center. Senior Reference Librarian in the This position is responsible for the pa- unclassified area. perback book kit program that sends books to military personnel assigned to From CARL she went to the areas without library services as well as Army Studies Office at the Pentagon contingency operations. After 9-11 book Library. She then moved to the De- support to Operation Enduring Freedom fense Technical Information Center at began and the military deployed to Op- Fort Belvoir as the Head of the Refer- eration Iraqi Freedom have been added (Wanted, Continued from page 7) ence Branch. In 1998 she accepted to the long history of providing Morale, Volunteers Wanted….. the Director position for the Marine Welfare and Recreation to soldiers serv- Corps University's Breckinridge Li- ing in combat areas. be available in Jun e 2004) brary and Quantico Family Library at Strategic Planning Committee mem- the Gray Research Center at Quan- In 1985, Amy began her career as a bers –We would like to make this an tico. librarian for the Armed Forces by ac- active committee. Help determine the cepting a position as a Library Intern future of the Division. with the US Army. She then proceeded to the Army Command and General Staff College at Ft. Leavenworth, moved By-laws Committee members—This to the Armed Forces Staff College in past year SLA completely revamped Norfolk, VA, and followed those assign- their By-laws procedures. In many ments with 9 years as a Public Services cases, a Procedures Manual can re- DDLRS: Defense Digital Librarian in Germany. In 1998, she re- place the bylwas. Working on the By- Library Research Service turned to the US as the Chief of Refer- laws Committee is a wonderful way to ence Services for the Marine Corps Uni- learn what the Military Librarians Di- versity Library. vision is all about. The thirteen (13) Army libraries and one Marine Corps library member of Amy received a BS from the University the DDLRS are testing the Question- of Wisconsin in Speech & Language EE0/Career Counselor—Committee Point Ask A Librarian form func- Disorders and a Masters of Library and Chair wanted. – This is a position tionality in preparation for deploy- Information Science from the University whose time has come. Military Li- ment of this digital reference service of Wisconsin – Milwaukee. brary and Information Centers need to Army new staff. Library school students are Knowledge Online (AKO). The pur- asking how to become federal or mili- pose of digital reference is to provide professional reference service to users tary librarians. anywhere, anytime, through a global, . Public Relations—Committee Chair web-based network of libraries. Cur- rently the service is offered on the wanted. —Who is telling our story? websites of the member libraries. When deployed to AKO, the service For more information about these po- will be offered to all AKO users any- sitions, contact Pat Alderman at 202- time, anyplace. Patrons complete and 685-2384/DSN 325. -2384 For more submit their questions on an Ask A information about shadowing the Librarian form which is routed to the Treasurer, contact Claudia Tavares, (DDLRS,, Continued on page 9) 435-831-3810 /DSN: 789-3810. Or con- PAGE 9 VOLUME 48, NO. 1

(DDLRS, Continued from page 8) library scheduled for duty at that time. The service will be available 24 hours a day since there are participating Army libraries in most time zones around the world. Army librarians will provide responses di- rectly to the requester. The completed questions and answers will be archived and edited for future reference in a searchable knowledge base. The test will be completed in May and deployed to AKO by June. The goal of providing access to the Ask a Librarian form on AKO is to serve Army members anywhere 24/7 without adding staff or overtime. Participating DDLRS libraries will receive queries electronically and Refer questions to partner libraries with particular subject expertise when appropriate. More participants would be welcome. This is just a be- ginning. Libraries that are thinking this could or should be broader in scope, please chime in. Any military . libraries interested in participating in this knowlege management initiative can contact William Hansen at Good bye, Suzanne. [email protected] for more information. Thank you for all of

your hard work as Lily McGovern, Reference Librarian National Defense University Library Chair this year! Ft. McNair Washington, DC 20319-5066 202-685-3672 [email protected]

COMING SOON …. 2003 47th Military Librarians Workshop December 9-12 at the Wyndham City Center 1143 New Hampshire Avenue, NW Washington, DC 20037 202-775-0800 "The State We're In: Preserving the Past; Protecting the Present; Securing the Future"

Early Bird Reservations begin August 18. Hosted by the National DefenseUniversity Library

6 6 2 - 0 6 - 3 0 0 1

e - 4 o : n 1

R I C E A

A F

M O

S N D T A E I T E S T

7 - 5

0 5 , 0 M

D 0 2 g d n

n o i r u o r v G P e A

e e d r n b

- T P K

- O e D e

C 0 e r 0 e k 6

y A - C L

M R L I o o S p a r L t a o

o b r a h R e c e r s

A y m r

T R A C Y

L A

c N F D R I / E

o D

t i o

r d E

I I L M I

L Y R A T A I R A R B S I I V S N

D A

N I L O S

PAPER ISSUE UPON REQUEST TO EDITOR —– SEE MLD WEBSITE FOR THE MILITARY LIBRARIAN

Subscribe to the MLD List he Military Librarians Division (MLD) Dis- cussion List, SLA-DMIL, is one of the oldest email discussion lists of the Special Libraries Association. The list began in 1994, when MLD asked the Defense Technical Information Cen- ter (DTIC) to sponsor a discussion list, MLD-L. The purpose of the original list was to distribute the MLD quarterly bulletin and to provide a vehicle for timely information exchange. In 1999, the MLD Executive Board requested that MLD-L focus on MLD business and activities. MLD-L became a moderated list open 1.) Send a message to: [email protected] to MLD members only. 2.) Leave the subject line blank.

In 2001, MLD-L moved to a SLA server and became 3.) In the body of the message type: SLA-DMIL. There are 195 subscribers to SLA- Subscribe SLA-DMIL first_name last_name DMIL. Our purpose remains the same, we seek to For example, type in the body of the message: Subscribe SLA-DMIL Joan Smith provide a vehicle for timely information exchange. We try to limit our postings so that you will receive Tanny Franco is the list moderator. She can be reached only one posting per week. The week's posting might at: [email protected] or at (703) 767-8027 / DSN: 427- contain several announcements. 8027.

To subscribe to the Military Librarians Discussion MLD always welcomes new members. List (SLA-DIL), follow these instructions: