CityLink -wide roaming

A guide to using your e-TAG® device Australia-wide CityLink e-TAGs accepted Australia-wide Managing your account with CityLink

CityLink is not just about efficient, free-flowing travel on CityLink offers a range of options to help you manage your well-designed and maintained roads – it’s also about account. Our statements and invoices show at a glance managing your travel expenses efficiently and easily. With where and when you’ve travelled, anywhere in Australia. interstate roaming, you can use your e-TAG on all tollways in Our website, .com.au, provides access to your data and Queensland, and on other Victorian as quickly as 48 hours after you’ve travelled. tollways such as EastLink (planned for 2008). Keep your Citylink e-TAG in the correct position, and your How it works: interstate trip charges and fees will be billed directly to your • One Citylink e-TAG that covers all travel, CityLink Account. Australia-wide. One e-TAG, one CityLink account, • One account, itemising all local and interstate travel. Australia-wide • For each New South Wales and Queensland trip you are charged the tolls registered by your e-TAG plus a Being able to use your CityLink e-TAG all around Australia service fee of 10%. is especially convenient if you travel interstate regularly or • Only Citylink trips in are deducted from the currently have multiple tollway accounts. minimum annual payment (MAP) of $27.50 per e-TAG. By using your CityLink e-TAG in New South Wales and • You get the greater convenience of one device and Queensland, you’ll no longer have to process and pay one account for all your interstate travel. separate accounts, or have cash on hand ready to pay tolls. Just remember to keep only one electronic toll device in your vehicle so you’re not charged more than once for Toll charges the same trip. Vehicle classifications and toll charges differ from state to state. For example, the , in New South Wales, charges on a distance basis regardless of vehicle classification. The New South Wales M1, , M4 and M5 motorways and the Queensland Gateway and Logan motorways charge tolls based on your CityLink e-TAG classification.

For more information

If you have any questions regarding interstate roaming, please visit citylink.com.au or call us on 13 26 29 Australia-wide. Going online - fastest and most convenient way to manage your account Holidays Online account management is fast and simple - just go to citylink.com.au where you can: • Open new CityLink accounts made • Buy CityLink passes easy • Check current tolls • Update your account and personal details with Australia-wide • Pay by credit card or change your payment options roaming • View your detailed statements • Check your account balance • Order additional e-TAGs • Transfer e-TAGs between vehicles • Report lost e-TAGs SUNBURY

Hume CRAIGIEBURN Freeway

HURSTBRIDGE Melton Airfield Tullamarine Hume Hume Freeway Freeway Extn MELTON Western Metropolitan Ring Road Airport Ring Road

TULLAMARINE GREENSBOROUGH

Calder Essendon CityLink Freeway Airport (Western Link) WARRANDYTE PRESTON Western Bacchus Marsh Aerodrome Western Highway ESSENDON Eastern Freeway Freeway BULLEEN SUNSHINE CARLTON FOOTSCRAY CityLink BOX HILL CBD MITCHAM (Southern Link) RINGWOOD West Gate BURWOOD Freeway Monash WANTIRNA Burwood ST KILDA Freeway Highway Princes LAVERTON WILLIAMSTOWN Highway CHADSTONE GLEN WERRIBEE Princes Princes WAVERLEY Freeway Highway BELGR MOORABBIN SPRINGVALE Princes Moorabbin Freeway Airport

Nepean DANDENONG Highway NARRE WARREN Port Phillip Bay KEYSBOROUGH NORTH

Avalon Sth Airport Mornington Freeway Penninsula Freeway

Sth Gippsland SEAFORD Highway CRANBOURNE FrankstonMelbourne Freeway PORTARLINGTON

FRANKSTON

Moorooduc Highway

Bellarine Highway MORNINGTON Travelling on New South Wales Tollways M4 - Western Motorway with an e-TAG The is the gateway to ’s western suburbs. It is the main motorway leading from Concord through to Interstate roaming using your CityLink e-TAG is available on , the second largest city of New South Wales, all of Sydney’s tollways. then on to the foot of the Blue Mountains. • and Tunnel • M1 () M5 - South Western Motorway • M2 (Hills Motorway) The M5 is the easiest way to travel around the south western • M4 (Western Motorway) suburbs of Sydney. It also provides faster access to the city • M5 (South Western Motorway) of Liverpool which is one of the major business centres of the western Sydney area. • M7 (Westlink) • M7 - Westlink • Cove Tunnel (planned for 2007) The Westlink M7 is a 40km motorway by-passing 48 sets of traffic lights. It links the M5 at Prestons in the south with The interstate electronic toll lane sign the M4 at Eastern Creek and the M2 at West Baulkham Hills in the north. 17 interchanges along the motorway When travelling with a CityLink e-TAG on New South Wales provide access to the communities of Liverpool, Fairfield, tollways, simply drive through the specially marked electronic and Baulkham Hills, improving transport options tolling . Once your e-TAG is detected the toll plus a to these areas. small service fee is billed directly back to your CityLink account. The dedicated, free-flowing toll lanes are clearly identified with the electronic tolling symbol - a large red E on Those familiar beeps a yellow sign. These lanes offer safe, non-stop travel through When you travel through the New South Wales toll plazas the toll plazas on the motorway, however the toll plaza zones using your CityLink e-TAG, you should ensure that it is in usually have reduced speed limits for your safety. the correct position on your windscreen. Your e -TAG should emit the familiar beep, which indicates a successful trip Harbour Bridge and Harbour Tunnel through the toll plaza. Driving over the iconic Sydney Harbour Bridge is the easiest If your e-TAG is not detected you may receive a deferred toll way to travel between North Sydney and the heart of Sydney notice from the interstate operator. You will need City. The Harbour Tunnel is the most direct route from the to supply your CityLink account number and e-TAG serial northern suburbs on to the M1 (Eastern Distributor) and number to the toll road operator within the period they through to the airport. specify to avoid an infringement. If you don’t hear your e-TAG beep on consecutive trips, please contact us. M1- Eastern Distributor If you receive an infringement notice in the mail, and you The M1 is a high-tech motorway which travels through parkways believe that your vehicle was covered for travel by your and tunnels, providing easy access to the city and airport CityLink e-TAG account, you should contact us immediately when travelling from the north, south and east of Sydney. so that we can investigate this for you.

M2 - Hills Motorway Avoid being charged twice

The M2 motorway provides an efficient link between North If you currently hold devices from more Sydney and the city’s growing north western areas. The than one toll road operator, please motorway runs from near North Ryde through to the West leave only one device in your vehicle to Baulkham Hills area, connecting with the Westlink M7. ensure you are only charged once. F3

HORNSBY QUAKERS MARSDEN HILL PARK CASTLE HILL Pacific Highway

MT.DRUITT ROOTY Great Western EPPING HILL Highway Hills BLACKTOWN M4 M2 RYDE CHATSWOOD ERSKINE PARK EASTERN CREEK PARRAMATTA NORTH Sydney Harbour Westlink SYDNEY HORSLEY Bridge & Tunnel M7 PARK

CBD Cross City FAIRFIELD Tunnel

BONDI JUNCTION LEICHHARDT CECIL HILLS CECIL ENFIELD PARK Hoxton Park Eastern Airport M5 East Distributor LIVERPOOL M5 Bankstown Airport HOXTON PARK

Sydney Airport BRINGELLY Port Botany

INGLEBURN

Camden Airport

SYDNEY Travelling on Queensland tollways with an e-TAG

The Logan and Gateway Motorways

The Logan Motorway runs in an east-west direction connecting the Ipswich Motorway at Goodna, west of , with the Pacific Motorway at Loganholme.

The Gateway Motorway runs in a north-south direction and connects the M1 with the Bruce Highway in the north, creating a fast link between the Gold and Sunshine coasts. The Gateway Motorway is also an important link to Brisbane’s domestic and international airports.

The interstate electronic toll lane sign

Both the Logan and Gateway Motorways use a convenient electronic tolling system which enables CityLink customers with an e-TAG to travel through dedicated lanes without having to stop, access cash and pay a toll. CityLink customers should use the electronic toll lanes clearly marked with the electronic toll lane symbol - a large red E on a yellow sign. This allows your toll charges to be automatically billed back to your CityLink account.

Speed limits on the Gateway and Logan Motorways are displayed and enforceable, and the electronic tolling lanes are usually subject to reduced speed limits for your safety.

When you travel through the toll plazas using a CityLink e-TAG, you should ensure it is in the correct position on your windscreen. You will hear the familiar beep to advise you that the toll plaza has successfully detected your vehicle. If you don’t hear your e-TAG beep, it is important to contact us within two days to advise the date and time of your travel. If you receive a notice of demand in the mail, and you believe that your vehicle was covered for travel by your CityLink account, you should contact us immediately One e-TAG device so that we can investigate this for you.

One CityLink account Avoid being charged twice

Australia-wide If you currently hold devices from more than one toll road operator, please citylink.com.au leave only one device in your vehicle to ensure you are only charged once. Bruce Highway

PETRIE

Gateway Motorway STRATHPINE Gympie SANDGATE Road

ALBANY CREEK ZILLMERE Brisbane Airport NUDGEE Port of Brisbane

FERNY GROVE Inner City Bypass

ALBION Gateway THE GAP EAGLE FARM Bridge

CITY WELLINGTON POINT Western WOOLLOONGABBA CAMP HILL Freeway INDOOROOPILLY CARINDALE Brisbane Valley ANNERLEY Highway Brisbane CAPALABA MT. GRAVATT Urban Corridor CLEVELAND Warrego Highway ARACIA EIGHT Archerfield RIDGE Airport MILE WACOL PLAINS INALA Gateway Pacific IPSWICH Motorway GOONDA Motorway Ipswich Motorway LOGAN CENTRAL Centenary Logan Highway BROWNS Motorway PLAINS Cunningham Highway

Mt. Lindesay GREENBANK Highway BEENLEIGH

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