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TTF Smartcard Ticketing on Public Transport 2010
Tourism & Transport Forum (TTF) Position Paper Smartcard ticketing on public transport July 2010 Tourism & Transport Forum (TTF) is a national, Member‐funded CEO forum, advocating the public policy interests of the 200 most prestigious corporations and institutions in the Australian tourism, transport, aviation & investment sectors. CONTENTS OVERVIEW 2 SMARTCARD TECHNOLOGY 3 ADVANTAGES OF SMARTCARD TICKETING 3 CHALLENGES FOR IMPLEMENTATION 6 SMARTCARD TICKETING IN AUSTRALIA 8 SMARTCARD TICKETING INTERNATIONALLY 10 INNOVATION IN SMARTCARD TECHNOLOGY 12 LOOKING AHEAD 14 CONCLUDING REMARKS 14 FOR FURTHER INFORMATION PLEASE CONTACT: CAROLINE WILKIE NATIONAL MANAGER, AVIATION & TRANSPORT TOURISM & TRANSPORT FORUM (TTF) P | 02 9240 2000 E | [email protected] www.ttf.org.au In short: 1. Smartcard ticketing provides convenience for commuters and efficiency gains for transport service providers. 2. Smartcard systems have been introduced in Australian cities with varying degrees of success. 3. International experience suggests that successful implementation may take many years, and difficulties are commonplace. 4. Overall, the benefits of smartcard ticketing overwhelmingly outweigh the costs and challenges that may arise in implementation. Overview Smartcard technology is being implemented around the world as a substitute for cash transactions in various capacities. When applied to public transport fare collection, smartcards eliminate the need for commuters to queue for tickets and reduce the burden on transport providers to process fare transactions. In recent years, benefits such as decreased travel times and general convenience to commuters have driven a shift towards smartcard ticketing systems on public transport systems in Australia and around the world. As well as providing more efficient transport services to commuters, smartcard ticketing systems enable service providers and transit authorities to collect comprehensive data on the travel behaviour of commuters. -
New Nsw Rail Timetables Rail and Tram News
AUSTRALASIAN TIMETABLE NEWS No. 268, December 2014 ISSN 1038-3697 RRP $4.95 Published by the Australian Timetable Association www.austta.org.au NEW NSW RAIL TIMETABLES designated as Hamilton Yard (Hamilton Station end) and Sydney area Passenger WTT 15 Nov 2014 Hamilton Sidings (Buffer Stop end). Transport for NSW has published a new Passenger Working Timetable for the Sydney area, version 3.70. Book 2 The following sections of the Working Timetable will be re- Weekends is valid from 15 November, and Book 1 issued with effect from Saturday 3 January 2015: • Weekdays valid from 17 November. There appear to be no Section 7- Central to Hornsby-Berowra (All Routes) significant alterations other than the opening of Shellharbour • Section 8- City to Gosford-Wyong-Morisset- Junction station closing of Dunmore station. A PDF of the Broadmeadow-Hamilton new South Coast line Public timetable can be accessed from • Section 9- Hamilton to Maitland-Dungog/Scone. the Sydney trains website. Cover pages, Explanatory Notes and Section Maps will also be issued. Additionally, amendments to Section 6 will need Sydney area Freight WTT 15 Nov 2014 to be made manually to include updated run numbers and Transport for NSW has published a new Freight Working changes to Sydney Yard working as per Special Train Notice Timetable for the Sydney area, version 3.50. Book 5 0034-2015. The re-issued sections of Books 1 & 2 will be Weekends is valid from 15 November, and Book 4 designated as Version 3.92, and replace the corresponding Weekdays valid from 17 November. There appear to be no sections of Working Timetable 2013, Version 3.31, reprint significant alterations. -
October 2006
N e w s www.ptua.org.au ISSN 0817 – 0347 Volume 30 No. 4 October 2006 State election looms: Parties challenged on transport Going into the state election, the PTUA is (including duplication of single track and challenging the major political parties to commit to signalling upgrades where this is necessary) funding real solutions to Melbourne and Victoria’s • transport problems. Upgrades to regional town bus services in line with those taking place in Melbourne: routes to With endemic traffic congestion and pollution, and operate 7 days a week into the evening (despite a brief respite recently) petrol prices set to • continue to climb, it is time to offer more people a Genuine priority for bus and tram services to genuine alternative to driving. ensure these vehicles are not delayed by heavy traffic Key commitments must include: • Commence removal of level crossings, • Reform of the Planning and Transport beginning with those worst affected by high Ministries to overhaul the management culture train frequencies, tram/train crossings and buses and ensure a holistic view of land-use planning held up in traffic and transport issues, to ensure the best “triple- bottom-line” (environmental, social, economic) The PTUA was highly critical of the government’s outcomes Meeting Our Transport Challenges document when it was released in May, because for all the money • Redesign of the bus system into a co-ordinated, being spent, very little is going towards getting direct, frequent, easy-to-understand network people out of their cars and onto public transport. that genuinely complements the train and tram With a few trivial exceptions, there is no systems in providing all of Melbourne with commitment to any the urgent priorities listed transport choices above. -
Dec-Jan-2017-Newsletter
PO Box 2046, Geelong Vic 3220 White Eagle House Fellmongers Road, Breakwater, Geelong Melway Ref 452 F12 Bendigo Bank BSB 633000 Account 107909 -723 President: Cass Allen 0402 447 687 Dance Bookings: Fay Gell 0432 503 997 V. President: Janet Butcher 0414 394 691 Newsletter: [email protected] Secretary: Paul Shadbolt 0419 657 417 Committee Members: Glenda 0411 146 763 Fay 0447 156 418 Treasurer: Warren Butcher 0432 656 650 Yvonne 0447 653 039 Adrian 5243 7874 Social Night: MEMBERSHIP DRAW 7:30pm. Mondays There is a $50 cash prize to be Lessons: won at every one of our club 7:00 p.m. Thursdays dances. Every member who buys a ticket to the dance will Dance: be automatically entered into Monthly - 1st Saturday of the month the draw. President’s Report… Hi everyone, Our Christmas dance, the last dance for this year, was another massive event with over 200 attendees again. Thanks to all our members, visitors and friends that came to GJR's from all over Victoria to celebrate Christmas. Honey B & the Stingers put up their best dance songs and kept the floor full all night. Thanks guys, well done!! The Children's Christmas Party was also of mammoth proportions. We had 39 children and 70 adults. It was a great night, the children soaked up all the dancing and games and had a ball. Santa was a huge hit and the kids swamped him when he gave out the treats. Thanks to Andy for being Santa this year and thanks to “Mrs” Claus (Janet) & Elf (Jan). -
Integrated Transport Plan
Integrated Transport Plan Background Paper i Background Paper January 2017 This background paper was compiled by Hobsons Bay City Council. For further information contact Council on 9932 1000 or at www.hobsonsbay.vic.gov.au Council acknowledges all language groups of the Kulin Nation as the traditional owners of these municipal lands. We recognise the first people’s relationship to this land and offer our respect to their elders past and present. Council also acknowledges the legal responsibility to comply with the Charter of Human Rights and Responsibilities Act 2006 and the Equal Opportunity Act 2010. ii Executive summary The purpose of this background paper is to present an evidence base to inform future integrated transport planning in Hobsons Bay. Background Council released the Hobsons Bay Integrated Transport Strategy in 2006. More recently, consultation has identified ‘access to transport’ as an ongoing issue, particularly in neighbourhoods with limited transport options and high car dependency. In response to these concerns, Council committed to commence the development of an Integrated Transport Plan in 2014, with the first step being to develop a background paper. This background paper reinforces the need for long term strategic planning to coordinate Hobsons Bay’s interrelated transport modes into an integrated system. This ‘network approach’ is underpinned by a sustainable transport hierarchy that prioritises active, public and freight transport, while encouraging reduced private car use. Integrated transport planning can -
Travelling on Public Transport to Melbourne University – Parkville Campus
Travelling on public transport to Melbourne University – Parkville Campus myki Concession travel myki is your reusable travel card for trains, If you’re under 19 you can travel on a concession trams and buses in Melbourne and some regional fare with a Child myki. If you’re 17 or 18, you must services across Victoria. Choose myki Money carry government issued proof of age ID (such if you travel occasionally, and top up as you go. as a passport, drivers licence, proof of age card), Choose myki Pass if you travel often, and top or proof of another concession entitlement up with consecutive days. (such as a Health Care Card). For information on public transport fares, and to If you're a tertiary student studying a full time use the fare calculator, visit ptv.vic.gov.au/myki undergraduate course on campus, you can apply for a PTV Tertiary Student ID. This costs $9 Buy your myki and top up at: and allows you to use a Concession myki until 28 February next year. Download an application − over 800 myki retail outlets including all at ptv.vic.gov.au/students 7-Eleven stores − myki machines at train stations, and premium If you’re an international undergraduate student, tram and bus stops (full fare card sales only) you may be eligible to buy an annual iUSEpass which gives you half-price myki fares in the zones − PTV Hubs where you study. Visit ptv.vic.gov.au/iuse for − train station ticket offices more information. − on board a bus ($20 max) If you're a postgraduate or part-time student, − at the Melbourne University Campus Pharmacy you're not eligible for concession fares. -
Bus Service Reform in Melbourne – the Last 5 Years Peter Parker
Institute of Transport Studies, Monash University World Transit Research World Transit Research 9-1-2011 Bus service reform in Melbourne – the last 5 years Peter Parker Follow this and additional works at: http://www.worldtransitresearch.info/research Recommended Citation Parker, P. (2011). Bus service reform in Melbourne - the last 5 years. Conference paper delivered at the 34th Australasian Transport Research Forum (ATRF) Proceedings held on 28 - 30 September 2011 in Adelaide, Australia. This Conference Paper is brought to you for free and open access by World Transit Research. It has been accepted for inclusion in World Transit Research by an authorized administrator of World Transit Research. For more information, please contact [email protected]. Australasian Transport Research Forum 2011 28 – 30 September 2011, Adelaide, Australia Publications website: www.patrec.org/atrf.aspx Bus service reform in Melbourne – the last 5 years Peter Parker1 1 Metlink Melbourne, Level 8, 575 Bourke Street, Melbourne, 3000 Email for correspondence: [email protected] Abstract After fifteen years of little change, Melbourne’s bus services have altered significantly in the last five years. Underpinned by policy that supports greater public transport use, reform was driven by three major government programs; SmartBus, minimum standards upgrades and local area service reviews. This paper briefly compares the distribution of each service initiative. Minimum standards upgrades were most widespread, benefiting many middle and outer suburbs. Middle suburbs gained most from SmartBus, especially the City of Manningham where it operates on city as well as orbital routes. And the service reviews were most influential in fringe areas to the west, north and south east. -
RAIL and TRAM NEWS High Speed Railway Fullerton
AUSTRALASIAN TIMETABLE NEWS No. 256, December 2013 ISSN 1038-3697 RRP $4.95 Published by the Australian Timetable Association www.aattc.org.au RAIL AND TRAM NEWS High Speed Railway Fullerton. “The Australian Rail Track Corporation will, under On 8 November the new Federal government abolished the the guidance of the implementation group, work with High Speed Rail Advisory Committee. interested parties to construct the inland rail project through a staged 10-year schedule,” he said. On 28 November Federal Labor frontbencher, and former Transport Minister, Anthony Albanese, said he would Mr Truss also declared the Federal government's introduce legislation to Parliament to facilitate work on the commitment to looking at a new 24/7 dedicated freight line to proposed Melbourne-Canberra-Sydney-Brisbane high-speed the Port of Brisbane. railway. The former government budgeted the project at $114 billion, to be operational by 2065 with 84 million Infrastructure: promises, promises passengers a year. "If we don't start planning now for the The Victorian Labor Opposition has promised expenditure of possibility of high-speed rail, it will never happen," Mr $300 million to commence work on the Melbourne Metro Albanese said. "When Parliament resumes next week I will cross-city underground rail line and removal of 50 level be introducing a private member's bill that would require the crossings, if elected, and contingent on a Federal Commonwealth to begin work immediately on securing a contribution. corridor for a future high-speed rail line. The bill would Deputy Prime Minister and Minister for Infrastructure and include the establishment of a high-speed rail authority made Regional Development, Warren Truss, has called for a up of federal, state and industry stakeholders. -
PUBLIC TRANSPORT OMBUDSMAN LIMITED Annual Report 2010-2011
PUBLIC PUBLIC TRANSPORT OMBUDSMAN TRANSPORT LIMITED OMBUDSMAN LIMITED ANNUAL REPORT 2010-2011 Public Transport Ombudsman Annual Report 2010/2011 1 1,838 Cases received Cases finalised 1,835 finalised 91% cases 2,568 finalised in31 days Issues registered Complaints investigated and finalised 247 complaints involving 410 issues Our mission 95% conciliated / The mission of the Public resolved by agreement Transport Ombudsman (PTO) is to receive, investigate 3% withdrawn and facilitate the resolution 2% not investigated / of complaints and disputes further investigated between users of public passenger transport services in Victoria and members of the PTO scheme, where the public transport operators have been unable to resolve the complaint in the first instance. Our mission is founded on Index principles of independence, natural justice, access, equity, effectiveness, accountability 3 From the Chair and community awareness. 4 From the Ombudsman 5 About the PTO scheme 6 Accessing the PTO Glossary of terms 7 Accessibility and awareness of the PTO ANZOA Australia & New Zealand 9 myki and the PTO Ombudsman Association 11 Complaint handling AO Authorised Officer AORTA Authorised Officer Regulation, 19 Benchmarking our complaint handling Training and Accreditation unit 20 Better public transport services DoT Department of Transport 22 Effective relationships IDR Internal dispute resolution 25 Continual improvement - the new “business as usual”! PTO Public Transport Ombudsman RTM Refer to Member 26 Scheme member case activity RFIE Refer for Internal Escalation 27 Summary financial statements TTA Transport Ticketing Authority 2 Public Transport Ombudsman Annual Report 2010/2011 From the Chair The PTO’s history since its creation in The PTO continued to work proactively 2004 reflects Victoria’s changing public with all members of the scheme, with transport system. -
2020 ANNUAL REPORT PTO Scheme Members
2020 ANNUAL REPORT PTO Scheme members On 1 July 2019, Public Transport Victoria (PTV) together with VicRoads merged with the Department of Transport (DoT) to create an integrated transport department. Our value Contents proposition Year at a glance ................... 4 Complaints and investigations .....................12 The Public Transport Ombudsman is Chair’s report ....................... 6 a fair, free and fast service to sort out Systemic issues ..................14 public transport complaints and help Ombudsman’s report ............ 7 make the system better for everyone. In the community ................16 We’re here to listen. Our Board ............................ 8 We have the power to act, Accessibility and inclusion ..18 influence and drive change. Scheme review .................... 9 We are highly skilled. Approaches with issues by member ...............20 We help people reach agreements. COVID-19 and public transport ..................10 We’re impartial and achieve fair resolutions. Summary financial report ....22 We act on opportunities to improve the system. We’re here for the whole community. 2 3 Year at a glance Common issues within approaches 3373 472 1956 1701 1592 1200 631 APPROACHES INVESTIGATIONS COMPLAINTS STAFF SERVICE TICKETING LAND & TO THE PTO OPENED RECEIVED -334 COMPARED TO DELIVERY -186 COMPARED TO INFRASTRUCTURE 2018/19 F.Y. 2018/19 F.Y. -234 COMPARED TO -107 COMPARED TO -245 COMPARED TO -74 COMPARED TO -28 COMPARED TO 2018/19 F.Y. 2018/19 F.Y. 2018/19 F.Y. 2018/19 F.Y. 2018/19 F.Y. 595 350 6340 310 215 214 122 ENQUIRIES ABOUT APPROACHES ABOUT ISSUES WITHIN TRAMS, TRAINS COVID-19 * INFRINGEMENT ACCESSIBILITY MEMBERS NON MEMBERS APPROACHES & BUSES *NEW ISSUE, NOTICES -72 COMPARED TO +248 COMPARED TO -130 COMPARED TO -624 COMPARED TO -49 COMPARED TO READ MORE -114 COMPARED TO 2018/19 F.Y. -
Transport Strategy Refresh
Transport Strategy refresh Background paper Public Transport Network March 2018 Dr John Stone (University of Melbourne) Dr Ian Woodcock (RMIT) 1 This report has been prepared by Dr John Stone (University of Melbourne) and Dr Ian Woodcock (RMIT) as independent advice for the City of Melbourne. The aim of the report is to encourage public conversation and to inform the City of Melbourne’s forthcoming Transport Strategy refresh. 2 Contents 1. Introduction ......................................................................................................................................... 5 2. Current performance ........................................................................................................................... 6 2.1. Mode share ................................................................................................................................... 6 2.2. Overcrowding ................................................................................................................................ 9 2.3. Reliability and speed ..................................................................................................................... 9 3. Better public transport for the City of Melbourne: Key issues in brief ............................................... 10 4. Public transport issues & options ...................................................................................................... 11 4.1. Significant growth is expected in public transport demand ........................................................ -
How to Travel on Public Transport to and from Swinburne University
How to travel on public transport to and from Swinburne University – Hawthorn Campus myki Concession travel myki is your ticket to travel on Melbourne’s public transport Local, full-time students may be eligible to travel at a network and some regional train and bus services across concession rate when carrying a Victorian Public Transport Victoria. Choose either a myki money (pay as you go) or myki Tertiary Concession Card (please note, university student pass (consecutive days of travel) product that suits how cards cannot be used in place of a Concession Card). often you use public transport, and then top up with funds Application forms can be picked up at any Premium as required. For information on public transport fares, Station or can be downloaded from your student portal. and to use the Fare Calculator visit ptv.vic.gov.au/myki International undergraduate students may be eligible to Buy and top up your myki buy a half-price annual pass called an iUSEpass for the zone/s in which they study. Please visit ptv.vic.gov.au/iuse To use immediately: for more information. > PTV Hubs > At over 800 myki retail outlets including all 7-Eleven stores Night Network > Premium Station ticket offices Open up your night with Night Network. The one-year > myki machines at train stations and premium tram Night Network trial includes all night public transport and bus stops (full fare card sales only) on weekends, with all night trains, trams, buses and a 2am coach service to key regional centres. Night Trains on the > Onboard the bus ($20 max.) Alamein, Belgrave and Lilydale lines operate to Glenferrie > There are a number of locations on Glenferrie Road Station and Route 75 Night Trams also travel nearby.