Travelling on Public Transport to Melbourne University – Parkville Campus
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TTF Smartcard Ticketing on Public Transport 2010
Tourism & Transport Forum (TTF) Position Paper Smartcard ticketing on public transport July 2010 Tourism & Transport Forum (TTF) is a national, Member‐funded CEO forum, advocating the public policy interests of the 200 most prestigious corporations and institutions in the Australian tourism, transport, aviation & investment sectors. CONTENTS OVERVIEW 2 SMARTCARD TECHNOLOGY 3 ADVANTAGES OF SMARTCARD TICKETING 3 CHALLENGES FOR IMPLEMENTATION 6 SMARTCARD TICKETING IN AUSTRALIA 8 SMARTCARD TICKETING INTERNATIONALLY 10 INNOVATION IN SMARTCARD TECHNOLOGY 12 LOOKING AHEAD 14 CONCLUDING REMARKS 14 FOR FURTHER INFORMATION PLEASE CONTACT: CAROLINE WILKIE NATIONAL MANAGER, AVIATION & TRANSPORT TOURISM & TRANSPORT FORUM (TTF) P | 02 9240 2000 E | [email protected] www.ttf.org.au In short: 1. Smartcard ticketing provides convenience for commuters and efficiency gains for transport service providers. 2. Smartcard systems have been introduced in Australian cities with varying degrees of success. 3. International experience suggests that successful implementation may take many years, and difficulties are commonplace. 4. Overall, the benefits of smartcard ticketing overwhelmingly outweigh the costs and challenges that may arise in implementation. Overview Smartcard technology is being implemented around the world as a substitute for cash transactions in various capacities. When applied to public transport fare collection, smartcards eliminate the need for commuters to queue for tickets and reduce the burden on transport providers to process fare transactions. In recent years, benefits such as decreased travel times and general convenience to commuters have driven a shift towards smartcard ticketing systems on public transport systems in Australia and around the world. As well as providing more efficient transport services to commuters, smartcard ticketing systems enable service providers and transit authorities to collect comprehensive data on the travel behaviour of commuters. -
Investigation of the Relationship Between Transit Network Structure and the Network Effect – the Toronto & Melbourne Experience
INVESTIGATION OF THE RELATIONSHIP BETWEEN TRANSIT NETWORK STRUCTURE AND THE NETWORK EFFECT – THE TORONTO & MELBOURNE EXPERIENCE By Karen Frances Woo A thesis submitted in conformity with the requirements for the degree of Master of Applied Science Department of Civil Engineering University of Toronto © Copyright by Karen Frances Woo 2009 Investigation of the Relationship between Transit Network Structure and the Network Effect – The Toronto & Melbourne Experience Karen Frances Woo Master of Applied Science Department of Civil Engineering University of Toronto 2009 Abstract The main objective of this study was to quantitatively explore the connection between network structure and network effect and its impact on transit usage as seen through the real-world experience of the Toronto and Melbourne transit systems. In this study, the comparison of ridership/capita and mode split data showed that Toronto’s TTC has better performance for the annual data of 1999/2001 and 2006. After systematically investigating travel behaviour, mode choice factors and the various evidence of the network effect, it was found that certain socio-economic, demographic, trip and other design factors in combination with the network effect influence the better transit patronage in Toronto over Melbourne. Overall, this comparative study identified differences that are possible explanatory variables for Toronto’s better transit usage as well as areas where these two cities and their transit systems could learn from one another for both short and long term transit planning and design. ii Acknowledgments This thesis and research would not have been possible without the help and assistance of many people for which much thanks is due. -
Visit Us at Metro Tunnel HQ
Tunnelling with tunnel boring machines Artist impression of The Metro Tunnel Project’s first tunnel boring machine The Metro Tunnel Constructing the tunnels Project will deliver twin nine kilometre Tunnelling between North Tunnelling between the Domain Melbourne and Kensington, and Precinct and South Yarra, and rail tunnels from North Melbourne to the CBD the Domain Precinct to the CBD Kensington to Two tunnel boring machines (TBMs) Two TBMs are assembled in the South Yarra as part are assembled in the station box at station box at the Anzac Station site the Arden Station site. The TBMs in the Domain Precinct (Domain). of a new end-to-end are launched separately, and tunnel The TBMs are launched separately towards the new tunnel entrance and tunnel towards the new tunnel Sunbury to Cranbourne/ at Kensington. entrance at South Yarra. Pakenham line. During tunnelling, the TBMs pipe During tunnelling, the TBMs pipe In addition to the the excavated material (slurry) the excavated material (slurry) back back to the Arden Station site and to site at Edmund Herring Oval in tunnel, five new line the new tunnel with curved Domain, and line the new tunnel underground stations concrete segments. with curved concrete segments. will be built. The TBMs arrive at Kensington The TBMs arrive at South Yarra and are transported back to the and are transported back to the Arden Station site. The TBMs are Anzac Station site. The TBMs are reassembled in the station box reassembled in the station box and and relaunched towards Parkville, relaunched towards the CBD, under before tunnelling towards the CBD. -
Yarra Trams Passenger Service Charter from January 2020
Yarra Trams Passenger Service Charter From January 2020 18940 YTM_01/20. Authorised by Transport for Victoria, 1 Spring Street, Melbourne Our guiding principle for operating Melbourne’s tram network is to Think Like a Passenger. Table of contents Our approach 3 Fares and ticketing 6 Performance 3 myki 6 Publication of performance statistics 3 Concession fares 6 How to use myki 6 Passenger experience 4 Ticket refunds 7 Journey planner 4 Availability of brochures 7 Intermodal coordination 4 Authorised Officers 7 Journey information 4 Timetable changes 4 Standards 8 Service disruptions 4 Cleaning, graffiti and rubbish 8 Safety and security 5 Passenger service 8 Accessibility 5 Passenger feedback 9 Carrying items 5 Lost property 9 Carrying pets 5 Responding to feedback 9 Operating hours 5 Compensation 10 How you can help us 5 Environment 10 How to contact us 11 Key public transport contacts 11 Interpreter services 11 2 We understand that safety, service delivery, punctuality and outstanding service are what our passengers expect. Our approach Our guiding principle for operating Melbourne’s Publication of performance tram network is to Think Like a Passenger. statistics Our aim is to deliver a safe, reliable and We publish performance results online at comfortable service that provides the best yarratrams.com.au once they have been possible travelling experience, contributes publicly released by the Department of to the economic sustainability of our city Transport, typically no later than 10 days and strengthens our local communities. after the end of each month. Where results We operate the network in a way that are published later than 10 days after the contributes to sustaining and improving the end of the month, Yarra Trams will extend the quality of life for the people of Melbourne. -
A City-Shaping Project for Melbourne and Victoria
A city-shaping project for Melbourne and Victoria The Metro Tunnel Transforming public transport will bring more trains to your suburb and The Metro Tunnel will create The project includes: reduce travel times a new end-to-end rail line • Twin 9km rail tunnels from from Sunbury in the west to the west of the city to the to key destinations Cranbourne/Pakenham in the south-east by running the south-east, with bigger and • Five new underground stations busy Cranbourne, better trains, next generation at Arden, Parkville, State Library, signalling technology and Town Hall and Anzac Pakenham and five new stations. • Passenger connections to Flinders Street and Melbourne Sunbury lines Expanding our public transport Central stations for easy through a new tunnel. network will allow extra train interchange with the City Loop services to be added to the • Train/tram interchange between Craigieburn, Cranbourne, Anzac Station and the Domain By untangling the Frankston, Pakenham, Interchange City Loop, more trains Sandringham, Sunbury, Upfield, Werribee and Williamstown lines. • High capacity signalling to can run more often enable more frequent services The Metro Tunnel is the first step across Melbourne. towards a metro-style rail network • Upgrades on other suburban for Melbourne, with the ‘turn up rail lines with benefits across and go’ rail services that are the the network hallmark of the world’s great cities. • Safety features including platform screen doors. Melbourne Airport Rail services will run through the Metro Tunnel to take passengers from the airport to the CBD in under 30 minutes. Construction is underway on five new stations, and we’ve finished digging twin 9km tunnels. -
PUBLIC TRANSPORT OMBUDSMAN LIMITED Annual Report 2010-2011
PUBLIC PUBLIC TRANSPORT OMBUDSMAN TRANSPORT LIMITED OMBUDSMAN LIMITED ANNUAL REPORT 2010-2011 Public Transport Ombudsman Annual Report 2010/2011 1 1,838 Cases received Cases finalised 1,835 finalised 91% cases 2,568 finalised in31 days Issues registered Complaints investigated and finalised 247 complaints involving 410 issues Our mission 95% conciliated / The mission of the Public resolved by agreement Transport Ombudsman (PTO) is to receive, investigate 3% withdrawn and facilitate the resolution 2% not investigated / of complaints and disputes further investigated between users of public passenger transport services in Victoria and members of the PTO scheme, where the public transport operators have been unable to resolve the complaint in the first instance. Our mission is founded on Index principles of independence, natural justice, access, equity, effectiveness, accountability 3 From the Chair and community awareness. 4 From the Ombudsman 5 About the PTO scheme 6 Accessing the PTO Glossary of terms 7 Accessibility and awareness of the PTO ANZOA Australia & New Zealand 9 myki and the PTO Ombudsman Association 11 Complaint handling AO Authorised Officer AORTA Authorised Officer Regulation, 19 Benchmarking our complaint handling Training and Accreditation unit 20 Better public transport services DoT Department of Transport 22 Effective relationships IDR Internal dispute resolution 25 Continual improvement - the new “business as usual”! PTO Public Transport Ombudsman RTM Refer to Member 26 Scheme member case activity RFIE Refer for Internal Escalation 27 Summary financial statements TTA Transport Ticketing Authority 2 Public Transport Ombudsman Annual Report 2010/2011 From the Chair The PTO’s history since its creation in The PTO continued to work proactively 2004 reflects Victoria’s changing public with all members of the scheme, with transport system. -
2020 ANNUAL REPORT PTO Scheme Members
2020 ANNUAL REPORT PTO Scheme members On 1 July 2019, Public Transport Victoria (PTV) together with VicRoads merged with the Department of Transport (DoT) to create an integrated transport department. Our value Contents proposition Year at a glance ................... 4 Complaints and investigations .....................12 The Public Transport Ombudsman is Chair’s report ....................... 6 a fair, free and fast service to sort out Systemic issues ..................14 public transport complaints and help Ombudsman’s report ............ 7 make the system better for everyone. In the community ................16 We’re here to listen. Our Board ............................ 8 We have the power to act, Accessibility and inclusion ..18 influence and drive change. Scheme review .................... 9 We are highly skilled. Approaches with issues by member ...............20 We help people reach agreements. COVID-19 and public transport ..................10 We’re impartial and achieve fair resolutions. Summary financial report ....22 We act on opportunities to improve the system. We’re here for the whole community. 2 3 Year at a glance Common issues within approaches 3373 472 1956 1701 1592 1200 631 APPROACHES INVESTIGATIONS COMPLAINTS STAFF SERVICE TICKETING LAND & TO THE PTO OPENED RECEIVED -334 COMPARED TO DELIVERY -186 COMPARED TO INFRASTRUCTURE 2018/19 F.Y. 2018/19 F.Y. -234 COMPARED TO -107 COMPARED TO -245 COMPARED TO -74 COMPARED TO -28 COMPARED TO 2018/19 F.Y. 2018/19 F.Y. 2018/19 F.Y. 2018/19 F.Y. 2018/19 F.Y. 595 350 6340 310 215 214 122 ENQUIRIES ABOUT APPROACHES ABOUT ISSUES WITHIN TRAMS, TRAINS COVID-19 * INFRINGEMENT ACCESSIBILITY MEMBERS NON MEMBERS APPROACHES & BUSES *NEW ISSUE, NOTICES -72 COMPARED TO +248 COMPARED TO -130 COMPARED TO -624 COMPARED TO -49 COMPARED TO READ MORE -114 COMPARED TO 2018/19 F.Y. -
BUILDING for TOMORROW #Allcommitted the Men and Women of VINCI Construction
BUILDING FOR TOMORROW #AllCommitted The men and women of VINCI Construction VINCI Construction — 2021 VINCI Construction — 2021 VINCI Construction — 2021 02 TALK WITH THE CHAIRMAN 06 INTERNATIONAL PRESENCE 07 ECONOMIC PERFORMANCE 08 OUR ORGANISATION 10 OUR COMMITMENTS 12 MANAGEMENT TEAM CONTENTS 14 EXPER TISE AND SKILLS 16 Buildings 24 Structures 32 Infrastructure 44 FOR TOMORROW 46 Envir onment 52 Innovation VINCI Construction — 2021 2 3 Our ambition in response Talk with Pierre Anjolras, Chairman of to a changing world VINCI Construction A new organisational structure The move also boosts our collective at VINCI, combining the activities innovation capacity, which will be critical of VINCI Construction and Eurovia in accelerating the transformation of our within a single business line, businesses, products, services and solutions was announced in January 2021; in response to the ecological transition, it is headed by Pierre Anjolras. in which we play a leading role. Why are Eurovia and VINCI How is VINCI Construction Construction joining forces? now organised? This move is all about preparing We are organised into three pillars, for the future. We live in a world with leading positions in each. The first, where transformations are accelerating. which most clearly sets us apart from The ecological transition, the digital our competitors, is our Speciality Network; revolution... These far-reaching changes it brings together our subsidiaries that are leading us to rethink the assets specialise in soil technologies, structures, that need to be built and how we build them. nuclear engineering and digital solutions This presents both a fantastic opportunity for the construction sector, with skills and and an immense challenge for all our brands that set the standard worldwide. -
Transport Strategy Refresh
Transport Strategy refresh Background paper Public Transport Network March 2018 Dr John Stone (University of Melbourne) Dr Ian Woodcock (RMIT) 1 This report has been prepared by Dr John Stone (University of Melbourne) and Dr Ian Woodcock (RMIT) as independent advice for the City of Melbourne. The aim of the report is to encourage public conversation and to inform the City of Melbourne’s forthcoming Transport Strategy refresh. 2 Contents 1. Introduction ......................................................................................................................................... 5 2. Current performance ........................................................................................................................... 6 2.1. Mode share ................................................................................................................................... 6 2.2. Overcrowding ................................................................................................................................ 9 2.3. Reliability and speed ..................................................................................................................... 9 3. Better public transport for the City of Melbourne: Key issues in brief ............................................... 10 4. Public transport issues & options ...................................................................................................... 11 4.1. Significant growth is expected in public transport demand ........................................................ -
Clayton Transport
TravelSmart Travelling to Monash Clayton Monash Clayton campus map Discounted travel Monash University Clayton campus TravelSmart map Monash University’s Monash has good reason Choosing sustainable 601, 630 or 900. Many Monash students are (www.iusepass.vic.gov. Clayton campus has great to care about your travel transport has never been eligible for discounted public au) to receive 50% off From Clayton Station take transport. The discounts the cost of an annual sustainable transport choices! With limited easier, with a range of bus routes 631,703,737. options, particularly space available at Clayton options available for travel Monash University Clayton campus available differ for domestic myki. Eligible students public transport. campus, every new car to and from Monash From Caulfield Station take 56 and international students. can order the discount park Monash has to provide University’s Clayton campus. the intercampus shuttle Typically, undergraduate code via WES – go to OC2 Research shows that those bus or bus route 900. For a more detailed Campus map, visit: monash.edu/people/maps students who enrol in full the ‘Student Services’ costs $14,000 and takes up Key HOWLEYS ROAD 101 who adopt healthy and Bus routes running For the latest permit information please refer to parking signs in local area time study are eligible. To section and click room that could be used for Sandringham Line 10 directly to campus Residential sustainable travel habits Red Blue Carpool Motorcycle TAXI Bus Security Free park ride bus check your eligibility go to ‘Apply for international From Gardenvale Station Services 1 NORMANBY ROAD a new laboratory or lecture Permit Permit Parking Parking Bus Stop pick-up/ drop-off points at university are more Parking hall – our core business. -
The Greens' Transport Master Plan for the West Will Deliver Fast, Frequent Public Transport and Provide Real Solutions To
MOVING PEOPLE, NOT CARS THE GREENS’ PLAN TO FIX TRANSPORT IN THE WEST The Greens’ Transport Master Plan for the West will deliver fast, frequent public transport and provide real solutions to reduce truck pollution. Real solutions for people: Real solutions for freight: ● ‘Turn up and go’ train services with trains at ● Building the Port Rail Shuttle least every 10 minutes, 7 days a week, from ● Getting the worst polluters off the roads by Watergardens and Werribee phasing out old port trucks ● Replacing V/Line services with Metro for ● Implementing inner west truck bans sooner passengers in the outer west instead of waiting for the West Gate Tunnel to ● More peak hour train services be built, and providing a truck alternative to ● More frequent, direct buses Millers Road. ● Planning for a second Metro Tunnel from ● Strict and immediate enforcement of existing Clifton Hill to Newport via Fishermans Bend truck curfews across the inner west. ● Creating a long overdue integrated transport ● Working with Greens in federal parliament to plan for Victoria cut diesel pollution through better truck ● Conducting a feasibility study for a new Inner emissions standards. West Orbital passenger rail route from Newport to Sunshine to Broadmeadows ● Conducting a feasibility study for new light rail routes for cross-suburban connections MOVING PEOPLE, NOT CARS THE GREENS’ PLAN TO FIX TRANSPORT IN THE WEST Victoria’s transport system is becoming increasingly THE WEST GATE TUNNEL TOLL ROAD IS expensive, congested and polluting. We have an urgent REDUNDANT and overdue need for an integrated transport plan for Victoria to strategically connect our regions and The Greens are calling for the full implementation of our properly account for unprecedented population growth. -
How to Travel on Public Transport to and from Swinburne University
How to travel on public transport to and from Swinburne University – Hawthorn Campus myki Concession travel myki is your ticket to travel on Melbourne’s public transport Local, full-time students may be eligible to travel at a network and some regional train and bus services across concession rate when carrying a Victorian Public Transport Victoria. Choose either a myki money (pay as you go) or myki Tertiary Concession Card (please note, university student pass (consecutive days of travel) product that suits how cards cannot be used in place of a Concession Card). often you use public transport, and then top up with funds Application forms can be picked up at any Premium as required. For information on public transport fares, Station or can be downloaded from your student portal. and to use the Fare Calculator visit ptv.vic.gov.au/myki International undergraduate students may be eligible to Buy and top up your myki buy a half-price annual pass called an iUSEpass for the zone/s in which they study. Please visit ptv.vic.gov.au/iuse To use immediately: for more information. > PTV Hubs > At over 800 myki retail outlets including all 7-Eleven stores Night Network > Premium Station ticket offices Open up your night with Night Network. The one-year > myki machines at train stations and premium tram Night Network trial includes all night public transport and bus stops (full fare card sales only) on weekends, with all night trains, trams, buses and a 2am coach service to key regional centres. Night Trains on the > Onboard the bus ($20 max.) Alamein, Belgrave and Lilydale lines operate to Glenferrie > There are a number of locations on Glenferrie Road Station and Route 75 Night Trams also travel nearby.