ZRCS 2017 PROGRAMME DEVELOPMENT ANNUAL REPORT

DOCUMENT INFORMATION Version number 01 Individual responsible: Nambuka Patricia as at 31 December 2017

INTERVENTION INFORMATION Implementing host Geographical coverage Type of intervention (sector/area): National Society:

Zambia Red Cross District OVC Care and Support Society District WASH/ HIV Prevention Maternal Neonatal Child and Health Limulunga, Luampa, Districts Pneumonia Reduction Project District Epidemic Control (Cholera Prevention / District Solwezi, Kaoma, Kalumbila Restoring Family Links Nchelenge, Chienge, Mpulungu, Kaputa, Emergency Population Nsumbu, Kakoma and Kipushi Districts movement/Restoring Family Links Chipata, Kapiri Mposhi, Kasama, Field dissemination of safe access framework Choma, Mpongwe Petauke Districts Branch Development Chavuma, Kabompo Districts Emergency preparedness and Risk Reduction activities (RP2) Various parts of the country Commercial/Traditional First Aid Partner National Societies Netherlands Red Cross, Japanese Red Cross, IFRC, Belgium RC, ICRC, OFID Other partner organisations Disaster Management and Mitigation Unit, Ministry of Health, Ministry of Community Development, UNICEF, Ministry of Education, TDH, UNICEF, UNHCR, UNFPA, District Administration Offices.

ZRCS 2017 Annual Report

1. In Brief Programme Purpose: In line with the International Federation of Red Cross and Red Crescent Societies’ (IFRC) Strategy 2020, the expected outcome of the 2017 support programs was that communities are resilient to disasters and public health emergencies, with protected livelihood and strengthened capacity to recover from disasters and crises, with health and safe living, social inclusion and a culture of non-violence and peace.

Programme(s) summary:

The main health and care developmental projects implemented under the period under review were those started between 2014 and 2016. 1 new project was embarked on within 2017. These projects are: Extension of the Maternal, Neonatal and Child Health (Resilient Babies Project) in Limulunga – Western Province, Extension of 3FM Diarrhoea Reduction Project in Limulunga – Western Province, OFID – Diarrhoea Reduction Project and HIV Prevention in Limulunga and Mongu in and HIV/AIDS - Orphan and Vulnerable Children Support Project in Sesheke in Western Province

The above mentioned projects were implemented with the aim of reducing risk of Diarrhoea among under 5 children through improved water and sanitation coverage, hygienic behavior, health seeking behavior and improved access to community health services in selected villages in Limulunga District, improving access to water, sanitation, hygiene (WASH) and HIV services in selected villages of Limulunga District, improving Maternal Neonatal and Child Health (MNCH) - reducing maternal and neonatal mortality, reducing morbidity and mortality rates in under 5 children due to Pneumonia and contributing to the reduction of the impact of HIV among Orphans and Vulnerable Children (OVCs).

Implementation of these projects under Health within the targeted communities resulted in the following: Improved health seeking behavior, Increased Community knowledge and health seeking behavior on Safe Motherhood issues, Increased access to toilets (from 51% to 76%), Increased access to safe drinking water from 35% to 76%, Decreased incidence of diarrhea, increased knowledge on HIV prevention that would ultimately help reduce HIV new infections, increase on the utilization of available Safe Motherhood facilities and services by the communities, e.g., increased institutional deliveries, reduced Maternal deaths, improved awareness on OVC care and support, improved school attendance by OVCs and improved school performance by 40% at grade 9

Under the Disaster Management Department, ZRCS focus during the reporting period was the refugee’s operation in North of the Country. Refugees from DRC mainly crossing into through the Mpulungu, Nsumbu and Chienge border points. The role of ZRCS was to provide food, shelter, water and clothing to the new arrives. To achieve this, the National Society trained 210 volunteers in each district in Emergency Response Preparedness and designated a Reception Centre in each District with the support of UNHCR and Commissioner for Refugee (COR). Under the reporting period a total of 13, 540 refugees were reached by the Red Cross through this operation. In Chavuma, Kabompo and Zambezi the NS is working with district authorities and communities to build the resilience of the communities in Disaster Preparedness with the funding and technical support of the NLRC. Under the reporting period the NS trained a total of 270 Satellite Disaster Management Committee (SDMC) members in 3 districts above. The Branches were supported to conduct elections for new office bearers who were also inducted.

ZRCS 2017 Annual Report

With support from ICRC, 4 Branches benefited on practical field safe access disseminations. The target was the districts/branches that have a potential of experiencing some violence during elections and branches that have struggling leadership. This dissemination was jointly conducted with ICRC and Zambia RC staff.

Plans for next 6 months.

• Implementation of the NS Strategic plan 2017- 2020 • Mid-term review of the Pneumonia Reduction Project in Western Province • Implementation of OVC project in a new site • End-line evaluation of the OFID/IFRC WASH/HIV project • Draft new project proposals • Conduct the FbF National Dialogue Platform • Organize the Partnership Meeting with all ZRCS Partners (international and local)

2. Financial Status

Financial status explanation:

Budget and expenditure analysis (CHF)

A. Annual approved budget 2, 110, 941 CHF B. Total funding to date 2, 099, 649 CHF C. Funding to date as % of annual budget (B ÷ A) 99.5%

3. Situation/Context Analysis – (Positive & Negative Factors)

Zambian has continued to have a peaceful political atmosphere under the current government though during the mid-year, the country experienced a few pockets of violence in major towns, a situation that the government took serious measures to curb. Economically, Zambia seems to be relatively stable posting positive growth and reduction of inflation to a single digit. The Zambian kwacha was relatively stable against major convertible currencies such as the Euro, CHF and USD during the course of the year. Though Zambia is a lower middle-income country, economic progress has not benefitted everyone. There are large pockets of poverty and under-development among different social groups. Children and women are especially vulnerable to the devastating impact of poverty and social exclusion1. Inadequate and inequitable access to safe water and sanitation services, coupled with poor hygiene practices,

1 UNICEF: Zambia Annual Report 2016

ZRCS 2017 Annual Report

continue to threaten the health and growth of children in the country. Despite a five percentage point reduction in stunting among children (from 45% in 2007 to 40% in 2014)2 chronic malnutrition remains a persistent challenge in Zambia, affecting children’s growth and intellect, and draining economic productivity. HIV prevalence has declined significantly among the adult population in Zambia but children, adolescents and women continue to be vulnerable to infection. Zambia continues to make progress in lowering its high maternal and child mortality rates but more needs to be done to strengthen the health system and increase public demand for healthcare3 Findings from the 2013-14 Demographic and Health Survey revealed that child mortality had reduced from 119 in 2007 to 75 deaths per 1,000 live births. Neonatal and infant mortality continue to represent the larger share of child mortality and immunization coverage is not improving. In the year under review, Zambia experienced an outbreak of cholera in Lusaka declared on 6th October 2017 by the Ministry of Health.; this affected business in the capital city due to embargos imposed by authorities in order to improve on sanitary situation and control the cholera epidemic. Though there were some cholera cases reported outside Lusaka, the epidemic concentrated in the capital city and projects outside Lusaka remained undisturbed by the disease outbreak and activities were implemented as planned The protracted political stalemate in the Democratic Republic of Congo (DRC), characterized by delays to hold presidential elections has spiraled into pockets of instability in some parts of the country, especially the eastern portion, where various militia groups have continued clashes with the Government forces. Though a continuous stream of DRC refugee have found international protection in Zambia for decades, the recent political instability has resulted in a humanitarian crisis that has led to an increased number of persons fleeing to neighboring countries, including Zambia. Most of the arrivals in recent months are from Haute Katanga’s Pweto areas, and Tanganyika’s Moba hinterland. While most of the new arrivals enter Zambia through the border, some are crossing into the country through other entry points including Nsumbu, Kaputa and Mpulungu in the Northern Province, Kipushi and Kakoma in the North Western Province as well as Kasumbalesa and Sakania in the . Some new arrivals have also gone directly to Lusaka, the country’s capital. Refugees arriving through other entry points (other than the Chiengi border area) are relocated to Meheba and Mayukwayukwa Refugee Settlements, while a few from Kaputa have been transferred to Kenani Transit Centre. There are currently 40,917 registered Congolese in Zambia residing in the three refugee settlements, a transit centre, urban areas and those who are self-settled. These include the recent arrivals and the protracted caseload. For the recent arrivals, the cumulative number of those registered in Nchelenge (Kenani and Mantapala) is 14,941, Lusaka, 2,539, Meheba, 2,065 and Mayukwayukwa, 36 as at end of December 2017. With Kenani having reached its maximum holding capacity, the main focus now is to relocate all refugees at Kenani to the newly established Mantapala refugee settlement. Page

2 ZDHS 2013-14 3 UNICEF: Zambia Annual Report 2016

ZRCS 2017 Annual Report

4. Analysis of Implementation

“Healthy, secure and resilient communities in Zambia Red Cross Society operational areas”

1. HEALTH AND CARE DEPARTMENT

Programme Component 1 - WASH Targets % against Progress and Achievements Objectives Targets for 2017 achieve target d

Outcome 1: Increased sanitation Train 60 Champions in Participatory Hygiene 60 100% 60 champions drawn from 60 villages in Limulunga coverage in selected villages, schools and Sanitation Transformation (PHAST). were trained in Participatory Hygiene and Sanitation and health facilities Transformation (PHAST). It is anticipated that trained champions will work with respective communities to

increase hygiene awareness and practices and thus

preventing hygiene and sanitation related diseases

such as diarrhea

Form 5 Hygiene Clubs in the targeted schools 5 25 pupils, 20 teachers and 10 parents were trained in 100% school lead hygiene promotion. Following the training, 5 hygiene clubs were established representing 5 selected schools. Hygiene clubs lead hygiene promotion activities in respective schools and 2793

pupils were reached with hygiene messages Distribute hygiene soap to school going children 2250 bars of hygiene soap were procured and 5000 distributed to children in schools.

Construct 10 hand washing facilities in 55% selected schools Constructed 10 hand-washing facilities in 5 schools 10 which were handed over to respective schools. Hand- 100% washing facilities will encourage pupils to wash their hands after using the latrines, before, and after eating food. This will enhance hygiene practices and contribute to reduction of diarrhoeal diseases among pupils

ZRCS 2017 Annual Report

Outcome 2: Increased access to safe Procure and distribute 500 water filters 500 100% 500 water filters were procured and distributed to water in selected villages, target health . 500 vulnerable households. This resulted in more than facilities and schools 2500 people accessing clean and safe water.

10 boreholes were drilled in different locations as 10 boreholes drilled in the identified 10 communities 100% identified during the detailed water facility assessment of Limulunga target wards in the period under review where more than 7000 people now have access to safe and clean water

Water quality testing was conducted from all the 10 Conduct quality water test 10 100% water points in collaboration with the Ministry of

Health to assess the safety of the water before being

handed over to respective communities

All the water points showed that the water is safe for

human consumption.

10 Water Point Committees were trained in 10 10 water management committees were trained to management, operation and maintenance of 100% manage the 10 water points drilled in selected water points. villages. Gender balanced membership per each water committee was considered and a total of 26 females and 34 males constituted the water committees who now manage the water points

The project conducted the water quality testing in collaboration with the Ministry of Health to assess the safety of the water before the community access drinking water from the water points. Below is the table for the parameters which were considered during the water quality test for human consumption.

ZRCS 2017 Annual Report

The results of all the water points showed that the water is safe for human consumption.

Programme Component 2: Maternal, Neonatal and Child Health (MNCH) Project in Limulunga – Western Province Targets % against Progress and Achievements Objectives Targets for 2017 achieved target

Outcome 1: Improved community 175 volunteers recruited, trained and 166 95% A total of 166 Red Cross Volunteers were trained and participation in the promotion of Safe retained as Safe Motherhood Action Groups retained as SMAGs to encourage active participation Motherhood by 2016, through the (SMAGS) cover four catchment areas. by community members in maternal, neonatal health establishment of SMAGs . services

Outcome 2: Enhanced safe deliveries Promote use of mothers shelters 1 100% The SMAGs continued to promote the use of mothers’ and uptake and utilization of antenatal shelters by pregnant women coming from distant places as they wait to deliver. By end of March 2017, an average of 14 mothers had used the waiting shelter

at Ikwichi, 13 at Ushaa and 8 at Limulunga health

centre on monthly basis.

Rehabilitate and equip 3 delivery centers 3 3 delivery rooms in selected health centres were 100% rehabilitated by; connecting facilities with running water as well as procurement of obstetrical equipment such as delivery beds, trolleys, delivery packs sterilizers and others for 3 facilities namely; Ushaa, Ikwichi, and Nan’goko clinics respectively.

Constructed 2 water systems and Ushaa and Ikwichi

Rural Health center to supply running to labor wards. Availability of adequate water in health facilities will

enhance hygiene practices and infection prevention

Enhance privacy in antenatal and delivery To enhance privacy in antenatal clinics and increase rooms 2 the uptake of antenatal services in line with the end line evaluation recommendation, the project

100% constructed 2 general (OPD) waiting shelters; one at

Ikwichi and the other at Ushaa clinic. This allowed for more privacy, space and uptake of maternity services from existing structures.

ZRCS 2017 Annual Report

Outcome 3 Increased awareness and 1 Refresher training for SMAGs on related 1 100% Refresher training was conducted to 166 SMAGs to uptake of Neonatal and Child Health topics; Nutrition, Reporting, Child Health empower them with adequate basic information services including Immunization, ADSH, Diarrhoea and related to these topics. These SMAGs members are HIV/AIDS. now providing a comprehensive package related to

MNCH to community members. The IEC materials for

the aforesaid topics were developed and distributed to

SMAG members as teaching aids and for reference Procurement and dissemination appropriate Information Education and Communication During the extension period the project developed and (IEC) materials on safe motherhood and 175 produced procure 175 sets of IEC materials on MNCH adolescent reproductive health within the 100% related topics for SMAG members to use as they targeted communities engage the community. Topics covered in these IEC booklets include; breast feeding, family planning, postnatal care nutrition, Immunization, sanitation and prevention of diarrhea.

Programme component 3: OVC care and support Targets % against Progress and Achievements Objectives Targets for 2017 achieve target d

Outcome 1: Enhanced capacity of OVC Train 25 OVC care facilitators in basic OVC 25 100% 25 OVC care Facilitators in Chivula were trained in basic Care Givers to offer basic and care and psychological support OVC care and psychological support I order to give psychological care to OVCs appropriate care and support to OVCs to mitigate the impact of HVI/AIDS

Outcome 2 OVCs are supported with Support 200 OVCs with school requisites 200 100% Supported 200 OVCs with school requisites that school materials and other requisites included; school fees, exercise books, pens, pencils, school shoes and school bags This gesture stimulated esteem of the OVCs and eventually improved school attendance and performance Enhanced hygiene among pupils Construct 5 hand washing facilities 5 100% Constructed 5 water facilities at Chivula Primary School. This has improved hand washing practice and it is anticipated the diarrhea diseases will be reduce and thus enhance school attendance and performance

ZRCS 2017 Annual Report

Procure and distribute hygiene packs to 200 1 100% Distributed 200 hygiene packs to OVCs to enhance OVCs hygiene The fundamental principles and 210 Volunteers trained in fundamental 210 100% During induction, 210 volunteers from Luampa , Humanitarian Values are internalized to principles and humanitarian values from the Kalabo and Limulunga districts were oriented on RC positive behaviour change. Provinces and District. Re orientation of Fundamental Principles and humanitarian values National governance.

2. DISASTER MANAGEMENT DEPARTMENT

Programme Component 1: Population movement

Targets % against Progress and Achievements Objectives Targets for 2017 achieved target

Outcome 1: Refugees received appropriate Support upon entry into Zambia Output 1.1 Improved shelter support to 5000 people 7000 people 110% Under the reporting period the NS targeted to support refugees 5000 refugees mainly in Mpulungu, Nsumbu and Kaputa. As of March 2017, the number of refugees crossing into Zambia from DRC continued to increase. On average a total of 10 refugees would cross into Zambia from various crossing points along the border with DRC compared to 5 in January, 2017. As of August, 2017 the number of refugees crossing into Zambia increase to an average of 150 on daily basis. Together with UNHCR ZRCS was able to provide shelter for all refugees that arrived into the camp. Output 1.2: Provision of food to new 10, 000 people 15,938 people 130% NS also provided wet meals to the refugees upon arrival arrival in border crossing points except for Kakoma and Kipushi in North western. Kakoma and Kipushi has not received any refugees since population movement started. With the unstable situation in DRC, the NS has been recording unexpected increase in the number of refugees from DRC. As result the feed up 15938 refugees by the end of December, 2017. Output 1.2: Provision of clean and safe The NS also provided water and hygiene services to water to new arrivals the refugees. Is reported under the health-WASH segment of this report

ZRCS 2017 Annual Report

Output 1.3: Branch Development and 95 95 100% As this is the strategy of the NS society, to build the Volunteer management capacity of branches during operations. 3. Restoring family links 200 200 100% The NS targeted to reach RFL 200 cases cumulatively from through tracing, Red Cross Messages (RCM) and Unaccompanied and Separated Children (UASC) 4. Dissemination of Safer access 120 120 100% The NS targeted to reach 120 volunteers who were Framework oriented in Safer Access directly in 4 branches. The program was rolled out in Chipata, Kasama, Kapiri Mposhi and Petauke.

Programme component 2: Strengthening emergency response preparedness (SERP)

Output 1.1: The Zambia Red Cross Society has functioning contingency plans for selected areas in place

S/N ACTIVITY/TARGET TARGET % REACHED ACHIEVEMENTS REACHED

Training of 15 FA Instructors (5 per 15 100% In line with ZRCS First aid curriculum, there were no volunteers branch) (Refresher training in trained in basic First Aid in the three targeted districts, hence a FA 2019q2). instructor training will come after Advanced First Aid training. 5 days Advanced First Aid training was conducted for 20 participants (16 volunteers, 3 field Offices and 1 project Officer). Out of the 20 participants, 13 were female and 7 were males. The volunteers were drawn from all the 3 branches.

The training objective were to build capacity of the Branches by training volunteers in Basic and advanced first aid so as to have a pool of volunteers skilled to provide FA during emergencies. The above objective was met.

Procure of 30 First Aid Kits 30 100% The procurement of 30 first aid kits was done which have been (replenishing once a year) delivered to the Branches for use especially that we have trained FA volunteers in FA who will be able to respond to emergencies. (10 per districts).

Organize project launch at National 2 100% The launch of RPII (RPII) Project was successfully conducted at and Provincial level. National and District level.

ZRCS 2017 Annual Report

At National Level, the launch was held at Pamodzi Hotel and attracted participants from the Academia, UN agencies, Cooperate World, media houses, NGOs, Civil Society Organization and Government Ministries. The Launch was officiated by Minister in the Office of the Vice President who thanked the Zambia Red Cross and Netherland Red Cross as a partner for the good work on strengthening emergency response and preparedness in the country.

At district level (Zambezi), the launch was very successful and it was officiated by the District Commissioner (DC) of Zambezi. In his speech, he welcomed the RPII project to the District and pledged support to the project on behalf of other 2 District Commissioners (Kabompo and Chavuma). The launch was well publicized at both levels and participation was overwhelming.

Training and deployment of NDRT 20 100% ZRCS with the financial and technical support of NLRC/IFRC was during an emergency able to train 20 NDRT staff/Volunteers. During an emergency (refugee influx) in Northern part of the country (), 2 NDRT trained volunteers were deployed to support the emergency operation in Chienge which was the entry boarder for Refugees and Nchelenge Refugee Camp. The NDRT volunteers supported the Branch and its volunteers to respond to the Refugee influx. The NDRT training provided an opportunity for staff and volunteers to enhance their skills in responding to emergencies. |the training also enables the team to conduct successful needs assessment.

Production of IEC materials and 100 T/Shirts 100% During the launch of RPII at National and district levels, the IEC visibility materials were purchased for visibility purposes. These materials 4 pop ups includes T/Shirts, reading materials in form of folders, flier were produced. The materials were widely distributed to all the key 1 burner stakeholders, volunteers at national and branch level. This has 2 pull ups contributed to the high visibility of RPII project in Zambia.

Output 1.4: The Zambia Red Cross Societies have strong networks to provide and improve emergency response

ZRCS 2017 Annual Report

Mapping of the key stakeholders, 60% The process of stakeholder identification commenced and it is still suppliers, partners, support services on going. Terms of Reference have been developed and concluded in 4th quarter 2017.

Output 1.5.: The Zambia Red Cross Society adopted innovative response mechanisms (CTP, FbF)

Training of ZRCS staff in Cash Transfer 16 100% One day orientation meeting on Cash Transfer programming was Programming. (CTP) conducted in Lusaka. A total of 9 ZRCS staff; and other partners ICRC, RCCC, UNHCR and ZANACO Bank participated. The meeting looked at SWOT Analysis for CTP within Zambia Red Cross. The meeting methodology included presentation from partners as well as interactive session through group work.

Meetings with cash transfer providers 12 70% A 10 days mission was conducted by IFRC CTP focal person from (e.g. mobile phone providers) to Geneva. The mission objective was aimed at assessing CTP discuss and prepare their feasibility for Zambia Red Cross. Secondly, also to learn from involvement in CTP. partners who have been involved in CTP and lastly assess capacities of service providers in Zambia. The meetings were attended jointly with IFRC, ZRCS and NLRC. Organizations met with were: Mobile service provider such as MTN, Airtel, Zoona, Zambia National Commercial Bank (Zanaco) and First National Bank (FNB). UN agencies; UNHCR, UNFPA and WFP. NGOs, DFID and World bank

At district and community level, The team conducted a meeting with the DDCC for where discussions were done on the experience and opportunities for the CTP. Thereafter, a field visit was conducted which was aimed at scanning the market potential for CTP program.

From the entire meetings conducted one major outcome was the appetite for CTP in the country. Final assessment report is yet to be received from IFRC focal person.

ZRCS 2017 Annual Report

Organize Branch elections and 30 100% Branches play a key role when it comes to sustainability of induction for Chavuma, Zambezi and projects in the Communities through project funding, the three Kabompo branch branches where SERP is being implemented (Zambezi, Kabompo, and Chavuma) were supported to conduct branch elections which ushered in new office bearers in the Branch Executive Committee. The elected Branch executive members were further inducted. The induction objective was mainly to facilitate |Branch Development and timely provision of quality services to the vulnerable communities through capacity building of the branch leadership. A total of 30 Branch Executive members from the three Branches were inducted. Page 10 of 10

3. BRANCH DEVELOPMENT DEPARTMENT

Programme component 1: Promotion of Principles and Values Targets % against Progress and Achievements Objectives Targets for 2017 achieve target d

Outcome 1: Knowledge and 04 radio sensitization sessions at district and 10 40% It is the policy of the NS to have every new staff employed understanding and application of the provincial levels conducted inducted and taken through the fundamental principles and fundamental principles and humanitarian values and all the new staff employed in 2017 humanitarian values are enhanced at all were inducted. levels of the organization (including Sensitization meetings were conducted through radio non-discrimination, non-violence, programmes in order to improve the visibility and Red Cross tolerance and respect for diversity and knowledge among the public and this has led to an gender). improvement in the visibility of ZRCs within Government structures at higher levels and the general public.

During the Branch Executive Committee (BEC) induction 04 newly elected Branch Executive 4 60% session for Chavuma, Kapiri Mposhi, Zambezi, and Kabompo, committees and 1 Provincial Executive Committee were inducted and the training this component on the fundamental principles and humanitarian values was over emphasized to the delegates involved the fundamental principles and humanitarian values. and at the end of the meeting the fundamental principal were upheld.

ZRCS took advantage of the youth camp held during this

ZRCS 2017 Annual Report

One National youth camp was conducted 01 100% period to train the youth and governance on various aspects of the Movement. This included aspects such as history of the Movement, the Fundamental Principles and Humanitarian Values, volunteerism, volunteer management, legal frameworks and action planning.

Outcome 2: The fundamental principles 210 Volunteers trained in fundamental 210 100% During the emergency operation, volunteers from the and Humanitarian Values are internalized principles and humanitarian values from the affected areas and districts had an induction in the to positive behaviour change. Provinces and District. Re orientation of Fundamental Principles and humanitarian values National governance.

Programme Component 2: Strong Branches

Targets % against Progress and Achievements Objectives Targets for 2017 achieve target d

Outcome 1: ZRCS has vibrant Branches 3 established Provincial Executive 1 33% Branches in the Eastern Province mobilized themselves to and local units delivering quality services Committee Structure (PEC) Create a Provincial Executive Committee to help coordinate through their volunteer and Youth Red Cross activities in the Province on behalf of HQ. Elections network where conducted and a new PEC was ushered into offices to spearhead Red Cross programs in the province. Out of 3 target PEC establishment, only 1 put in place. 3 Provincial Executive Committee (PEC) to be 1 33% A successful PEC Induction conducted which included topics Inducted and capacity built for them to such as: history of the Movement, the Fundamental manage the operations of the Branches in Principles and Humanitarian Values, volunteerism, volunteer the Province management, legal frameworks, Resource Mobilisation and IGAs, Financial Management, Branch Management, Reporting and action planning. 16 Branches to conduct Branch election 4 25% Very few Branches conducted Branch Elections during the period under review. More branches still required to conduct election and set-up structures in districts were we have our presence. Branches that conducted elections still need to be Inducted.

Branch Executive Committee (BEC) Inducted A successful BEC Induction conducted which included topics in Branch Development workshop 40 BEC such as: history of the Movement, the Fundamental members Inducted Principles and Humanitarian Values, volunteerism, volunteer

ZRCS 2017 Annual Report

management, legal frameworks, Resource Mobilisation and IGAs, Financial Management, Branch Management, Reporting and action planning. Out of 38 Branches that have conducted election, only 8 have so far been Inducted during the period under review. 210 volunteers trained and participated in 210 100% During the emergency operation, volunteers from the the NS programmes on emergency operation affected areas and districts hosting asylum seekers have managing transit center namely: Nchelenge, continued to provide quality service. More than 60% of the Chienge, Nsumbu, Mpulungu and Kaputa Youths volunteers are involved in this operation. There were orientated in the following: Camp Management, Health promotion, Camp Coordination, Food measurement and distribution and setting up of Camp

1500 volunteers trained and participated in 1500 100% The NS was more visible during the period under review the NS programmes through participation exhibitions during the Agriculture and Commercial Show. During the Health Hygiene promotion activities on Cholera in Lusaka

ZRCS 2017 Annual Report

5: Stakeholder Participation & Feedback Zambia Red Cross Society starting from project identification through to implementation has involved the key stakeholders. This has allowed for feedback from them which has proved to be very beneficial to the National Society. It has also allowed for the NS to reach out to the most vulnerable in the communities because stakeholders such as community leaders stand in a better position to know who the most vulnerable in society are. The Department of Social Welfare plays a very critical role in the identification of vulnerable community members because they have records profiling the vulnerable people. This also helps reduce duplications in terms of double targeting. The Ministry of Health has supported implementation of developmental Health Projects in Limulunga, Luampa, Kalabo and Sesheke Districts in Western Province as well as response to cholera outbreak in Lusaka. The NS throughout the period under reporting involved the participation of stakeholders and this allowed for feedback from the projects being implemented by the National Society. The Vice President’s Office through the Disaster Management and Mitigation Unit (DMMU) is mandated to provide coordination in times of disaster in the country and they also disseminate information on disasters and the hazards to local communities. The Unit also calls for stakeholder meetings at all levels in the country from National to the District level.

6. Partnership Agreements & Other Key Actors The NS has signed Partnership Agreements with PNSs such as Netherlands Red Cross, Belgium Red Cross, Japanese Red Cross, ICRC and IFRC as well as other organizations such as Save the Children, and UNICEF. Further, the NS signed an operation agreement with the Ministry of Health in Western Province for the implementation of the Pneumonia Reduction Project

7. Cross-Cutting Issues Gender diversity mainstreaming is one of the core issues that Zambia Red Cross Society considers in project design and implementation. Thus, the NS considers gender and vulnerable groups such as the elderly, physical challenged, children, female headed-households, PLHIV in its programming and when selecting the beneficiaries for various projects. Also equal representation of male and female is key consideration at every stage of project during implementation in the communities. 9. Human resources Zambia Red Cross Society continued its results-based approach in human resources management in line with global strategic direction. A number of changes in the staffing structure were implemented in 2017. With the new projects that were introduced, a number of new project staff were employed. ZRCs employed technical staff to occupy the critical positions at National Headquarters. National Headquarters in its programming works with volunteers in Branches who are equipped in various skills. The NS is in the process of updating/revising its policies of which the HR and Volunteer Policies are one of them.

10. Exit/Sustainability Strategy Summary

The number one key element that promotes sustainability is the rich human capital that the project has engaged to drive the Programme agenda, all project utilizes and promotes volunteerism. ZRCS embraces

ZRCS 2017 Annual Report

participatory approaches in project implementation to ensure ownership and continuity of activities even after project closure. Stakeholders are engaged at all levels from inception through out implementation to enhance complementarity as well as coordination and avoid unnecessary duplications. Clear actions and responsibilities are defined appropriately allocated to relevant institutions or individuals during stakeholder/exit/sustainability meetings during the life span of respective projects. Relevant capacities are built in Volunteers drawn from local branches who feel that the projects being implemented by ZRCS are their home grown programs and are happy with the knowledge that the projects imparts in them, which they are able to pass on to the communities at no cost at all. There is a sense of community ownership of the programs with full community participation. The involvement of the Red Cross Branch Executive Committee (BEC) members assures sustainability of the NS projects. The NS starting from Field Staff up to Senior Management level conducts supervisory visits to the project areas accompanied by partners. This partnership promotes long term sustainability in the event of the exit of the sponsors of the project. The IGA funds allocated to the SMAGS in March 2017 and BECs in Limulunga and Mongu in the 4th quarter of 2017 supports the long term sustainability of the projects and activities of the projects. The involvement of traditional leaders and other community leaders in the projects also helps the community to own the projects and its activities and also promotes sustainability after project closure. The already existing government structures, such as the Primary Health Care Units, SDMCs, and District Development Coordination Committees, Neighborhood Health Committees (NHCs) have not been side- lined but have been incorporated in our projects. It is important to note that the health facility staff in Limulunga District directly and closely supervises the Red Cross Volunteer in certain projects allowing for sustainability of the projects even after funding comes to an end.

11. Update on M&E events Monitoring of programmes has been ongoing throughout the reporting period. The following evaluations were carried out • End-line evaluation of 3FM Diarrhoea Reduction Project was done in February 2017 • Baseline survey for Pneumonia Reduction Project was done mid July 2017 • Midterm review of the OFID WASH/HIV Project was done end September 2017. • Lessons learnt workshop for the ended 3FM Diarrhoea Reduction Project was conducted in March, 2017. • Monitoring of all projects were done in line with designed work-plans.

12. Key Lessons

1. It is important to develop exit/sustainability plan from the inception of projects to ensure that stakeholders including beneficiaries are aware of their responsibilities and roles in relation to sustainability of project activities after project closure 2. Full participation and continuous engagement of stakeholders (including beneficiaries) ensures good prioritization and creates local ownership of projects activities. This can be done through increased number of meetings to give project progress overview so as to allow inputs for further planning.

ZRCS 2017 Annual Report

3. The projects progress to achieve tangible results due to good coordination and effective partnership with stakeholders and partners. This shows that strong partnerships at community and district level have a positive impact to the project.

13. Report Annex(es)

ZRCS 2017 Annual Report