Ümraniye-Ataşehir-Göztepe Metro Line
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Stakeholder Engagement Plan Ümraniye-Ataşehir-Göztepe Metro Line February 2019 TABLE OF CONTENTS 1.0 INTRODUCTION ...................................................................................................................1 1.1 Overview .................................................................................................................. 1 1.2 Who are we? ........................................................................................................... 1 1.3 Purpose of this Stakeholder Engagement Plan ....................................................... 1 1.4 Structure of the SEP ................................................................................................ 2 2.0 PROJECT INFORMATION .......................................................................................................3 2.1 Operational Aspects ................................................................................................ 3 2.2 Construction Process ............................................................................................... 5 2.3 Project Area of Influence ......................................................................................... 6 2.4 Potential Environmental and Social Impacts and Issues Related to the Project and Existing Operations ........................................................................................................... 7 3.0 NATIONAL REGULATORY AND INTERNATIONAL REQUIREMENTS ...........................................7 4.0 STAKEHOLDER IDENTIFICATION ............................................................................................9 4.1 Introduction ............................................................................................................. 9 4.2 Local Communities and Businesses (Including Vulnerable Groups) ....................... 9 4.3 Passengers (Including Vulnerable Groups)............................................................ 10 4.4 Company Employees ............................................................................................. 10 4.5 Contractors and Suppliers ..................................................................................... 10 4.6 Stakeholders in the Transportation Sector ........................................................... 11 4.7 Governmental Organizations ................................................................................ 11 4.8 Non-Governmental Organizations (NGOs) ............................................................ 12 5.0 PREVIOUS STAKEHOLDER ENGAGEMENT ACTIVIES .............................................................. 14 6.0 STAKEHOLDER ENGAGEMENT APPROACH and FUTURE STAKEHOLDER ENGAGEMENT PROGRAMME .............................................................................................................................. 16 7.0 GRIEVANCE MECHANISM ................................................................................................... 19 8.0 RESOURCES AND RESPONSIBILITIES .................................................................................... 22 9.0 REPORTING ........................................................................................................................ 23 ANNEX A – COMMENT/COMPLAINT FORM Ümraniye-Ataşehir-Göztepe Metro Line Stakeholder Engagement Plan i February 2019 1.0 INTRODUCTION 1.1 Overview This document presents the Stakeholder Engagement Plan (SEP) for the Ümraniye-Ataşehir-Göztepe Metro Line system to be constructed in Istanbul with a total length of 13 km and eleven underground stations (the Project). The investment will be funded by the European Bank for Reconstruction and Development (EBRD). This SEP has been developed by Istanbul Metro A.S. (or Company) as a public document, to present plans for stakeholder engagement, consultation and disclosure in line with the environmental and social policies of the Company, international standards and lenders’ requirements. The SEP is a live document, which is to be updated for each phase of the Project and as needed. 1.2 Who are we? Istanbul Metro A.S. is the municipal enterprise of Istanbul Metropolitan Municipality (IMM) which operates the tramway, metro, light rail, funicular and aerial cable cars in the City. Istanbul Metro A.S. was established in 1988 and currently operates eleven urban railway lines of 154 km and serves more than two million passengers every day. The rolling stock fleet, which is about 7 years old at average, consists of 844 vehicles in total. Istanbul Metro A.S. services also include rail lines and auxiliary facilities maintenance, operations planning, traffic management, station services and Operational Control Center (OCC) management. 1.3 Purpose of this Stakeholder Engagement Plan The main goal of this SEP is to ensure that project-affected people and other stakeholders are provided relevant, timely and accessible information so that they have an opportunity to express their views and concerns about the Project and its impacts. Stakeholder engagement process helps to: identify and involve all potentially affected stakeholders, generate a good understanding of the Project among those that will be affected, identify issues early in the project cycle that may pose risks to the Project or its stakeholders, ensure that mitigation measures are appropriate (implementable, effective and efficient), establish a system for long-term communication between the Project and communities that is of benefit to all parties. The main purposes of this document are to: define a consultation approach for stakeholders in relation to construction and operation of the Project, identify resources and responsibilities for implementation and monitoring of the consultation program, set up a grievance mechanism for the stakeholders, including a process to address views and concerns. Ümraniye-Ataşehir-Göztepe Metro Line Stakeholder Engagement Plan 1 February 2019 The ultimate purpose of this SEP is to establish and maintain constructive relationships with the local community and other interested stakeholders that are essential for the successful management of the Project's environmental and social impacts. Istanbul Metro A.S. is fully committed to undertaking necessary engagement activities related to the Project in a manner that is consistent with international good practice as outlined in next sections. 1.4 Structure of the SEP Contents of this SEP include the following: Project description and key environmental and social issues Public consultation and information disclosure requirements Identification of stakeholders and other affected parties Overview of previous stakeholder engagement activities Stakeholder engagement programme and methods of engagement Grievance mechanism Resources and responsibilities Reporting Umraniye-Ataşheir-Göztepe ESA Stakeholder Engagement Plan 2 February 2019 2.0 PROJECT INFORMATION 2.1 Operational Aspects The Ümraniye-Ataşehir-Göztepe Metro Line will connect districts in the east side of Istanbul from south to north. The Line will provide connectivity between Marmaray, Kadikoy- Kartal (M4), Kadikoy- Sultanbeyli (M5), Uskudar-Umraniye-Cekmekoy and Dudullu-Bostanci (only vehicle linkage and no passenger integration) metro lines. Figure below shows all connections along the 13 km metro line with the existing metro line operations. Figure 2-1. Ümraniye-Ataşehir-Göztepe Metro Line Connectivity Route The Project will enable commuters to travel from Goztepe to Kazim Karabekir Neighborhood in 25 minutes, a journey which currently takes around 60 minutes by private car. It is expected to Umraniye-Ataşheir-Göztepe ESA Stakeholder Engagement Plan 3 February 2019 significantly reduce high traffic congestion, air and noise pollution as well as carbon emissions and result in safer and more reliable transport services for an estimated 300,000 passengers per day on the line. Eleven underground stations are proposed for the Ümraniye-Ataşehir-Göztepe Metro Line (see table below). The basic station will include the following elements: center platforms with length of 100 m and minimum width of 15 m, a minimum of one access stair to each platform and one emergency exit (additional access based on passenger volumes) and provisions for auxiliary rooms at concourse level. Figure 2-2. Ümraniye-Ataşehir-Göztepe Metro Line Station Locations Table 2-1. List of Stations District Station Distance Project Start Start of Station Kadıköy 60. Yıl Parkı 100.082 End of Station Between 60. Yıl Parkı-Göztepe 1,186.665 Start of Station Kadıköy Göztepe 100.000 End of Station Between Göztepe-Sahrayı Cedid 989.834 Start of Station Kadıköy Sahray-ı Cedid 100.000 End of Station Between Sahrayı Cedid-Yeni Sahra 1,461.853 Start of Station Ataşehir Yeni Sahra 100.000 End of Station Between Yeni Sahra-Ataşehir 1,119.709 Start of Station Ataşehir Ataşehir 100.000 End of Station Between Ataşehir-Finans Merkezi 1,016.706 İstanbul Finans Start of Station Ümraniye 100.000 Merkezi End of Station Between Finans Merkezi-Soyak 1,088.002 Start of Station Ümraniye Soyak Yenişehir 62.060 End of Station Between Soyak Yenişehir-Atakent 1,266.846 Start of Station Ümraniye Atakent 100.000 End of Station Umraniye-Ataşheir-Göztepe ESA Stakeholder Engagement Plan 4 February 2019 District Station Distance Between Atakent-Çarşı 1,426.787 Start of Station Ümraniye Çarşı 100.000 End of Station Between Çarşı-Hastane 511.447 Start of Station Ümraniye Hastane 100.000 End of Station Between Hastane-Kazım Karabekir 1,541.783 Start of Station Ümraniye