The Bob Allan Conference Centre Has Been

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The Bob Allan Conference Centre Has Been ISSUE 44 THE BOB ALLAN CONFERENCE CENTRE he Bob Allan Conference Centre has been former chair of the Scottish Federation of Housing He also put forward the business case for a new created within Saracen House in tribute to Associations unveiled a plaque and artwork located road crossing over the Forth to be built west of T the man who led the transfer of Glasgow’s just outside the conference rooms. Kincardine and so much more. council housing stock. The Lord Provost said: “Bob’s commitment to “He created a culture that gave staff, often for the ng homes decided to honour Bob as he was the people and their housing needs is legendary and first time, the confidence to value their thoughts and inspiration behind Europe’s largest housing transfer it’s a fitting tribute that is being recognised for his ideas. He gave them opportunities to think out of the in 2002, which saw 80,000 Glasgow City Council lifelong passion: to enable people to fulfil their box and encouraged people at all levels to develop homes transferred to the not-for-profit Glasgow ambitions. their skills. Bob excelled as a mentor.” Housing Association (GHA). “He understood basic necessities like a decent Robert Tamburrini, Chief Executive of ng homes, Tenants, residents and the city itself have been house, an education and an appreciation of the said: “You cannot underestimate the importance of reaping great benefits ever since through locally value of lifelong learning, as well as a decent job, as that first building brick, the successful ballot, in the controlled housing associations such as ng homes. being fundamental.” regeneration of not only housing but communities. Bob Allan, who died nine years ago, was ng homes staff and board members were joined “Bob’s vision was for more than just bricks passionate in his support for people to have not only at the ceremony by Bob’s children and grandchildren and mortar. The transfer of housing from council a decent home and a decent job but to be able to as well as many former colleagues now working ownership to housing associations freed up millions fulfil their aspirations in life. in a wide variety of housing organisations around of pounds for long term investment in quality homes. ng homes is one of the best examples of how Glasgow and beyond. The work created and sustained many new jobs housing associations have benefitted from stock Teresa McNally was the leader of Clackmannan and other initiatives were developed – for example, transfer and is now a leading provider of quality Council where Bob was Chief Executive before within our own organisation, ng2 was created and homes in the north of Glasgow. It has previously taking up the transfer challenge early in the new has provided many employment opportunities.” been involved in marking Bob’s contribution to the millennium. She told how Bob led the fight to save Bob’s wife Chrissie and their family, pictured regeneration of Glasgow through a lifelong learning Clackmannan from being axed as part of local above, are delighted with the recognition. She project and a family fun day. government reform in the 90s. said: “It is just great that Bob’s hard work has been With the naming of the conference centre there She said: “Bob was sound and creative. recognised in this way and for me it is just lovely for it is now a permanent memorial to Bob’s legacy and His strategic vision served us well. Under his to be located in an area where I worked for so long.” fittingly in Possilpark where his wife Chrissie worked stewardship the foundations were laid for the The Dynamite Dancers, top picture above, in social work services for many years. improvements to the County’s infrastructure including pupils from Saracen Primary School, gave a vibrant The Lord Provost of Glasgow, Councillor Sadie the creation of a Smart Village and convincing the demonstration of their skills and a schools art project Docherty, Bob’s wife Chrissie and Teresa McNally, a powers that be to re-open the Alloa railway line. was unveiled as part of the celebrations. African Family Buoyed Up Challenge Page 4 Fun Days Scotland Pages 10 & 11 Pages 8 & 9 LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST Comments, Compliments & Complaints ng homes recognise that from time to time some things can go wrong and our aim is to rectify matters and improve our service. Our Complaints Handling Procedure was developed by the Scottish Public Services Ombudsman in partnership with the housing sector. A copy of a guide to our complaints procedure is available at our offices or you can phone us and ask us to send you one out. MAKING A COMPLAINT If you would like to make a complaint you can do so in the following ways: Email: [email protected] Telephone: 0141 560 6000 Red Road Demolition Online: www.nghomes.net Post/Visit: Ned Donaldson House, 50 Reidhouse Street, Springburn, Glasgow, G21 4LS he countdown to the demolition of the last He said the scale and nature of the demolition Saracen House, 139 Saracen Street, six Red Road multi-storey flats is drawing made it “exceptional” and is why the exclusion zone Possilpark, Glasgow, G22 5AZ near and housing officers are working hard is so large. HOW ARE WE DOING? T to make sure tenants are kept in the loop. The evacuation of properties will start about From April 2015 to June 2015, ng homes resolved Around 1,000 homes will be evacuated for what 8am and residents will not be able to return to their 44 complaints, 29 of these were at Stage 1 will be one of Scotland’s biggest demolition projects homes until around 3pm, provided there are no (frontline) and 15 were at Stage 2 (serious/complex and a huge exclusion zone will be created. unforeseen delays. or unresolved at Stage 1). Glasgow Housing Association (GHA) own the Mr Fletcher said: “We’ll be putting on local Our Management Board receives information flats and have hired a local community centre and facilities in a community centre with catering and about complaints performance and monitors the will provide refreshments and entertainment for entertainment and offering alternatives such as a actions that ng homes is taking to improve our people going there. day trip. policies and services to tenants, factored owners and As an alternative, day trips are being offered “For people who would rather make their own other customers in response to complaints received. and people who want to organise their own ‘away arrangements, we will offer them reasonable COMPLIMENTS day’ will be given reasonable expenses if genuinely expenses of up to £100 per household where they During the 3 month period we received many out of pocket. find they are genuinely out of pocket on the day. compliments including: “Grateful for your help and The blowdown will be carried out by Safedem, “We hope this will give people more choices, understanding” – Tenant, Possilpark. “Thanks for a the company used for the demolition of the other helping us evacuate the area so that we can carry speedy and efficient repair.” – Tenant, Springburn. Red Road multis. out this complex demolition of six blocks safely.” Complaints Performance The flats have dominated Glasgow’s skyline Maryhill and Springburn MSP Patricia Ferguson APRIL 2015 TO JUNE 2015 since they were built in the late 1960s. Although is a former Red Road resident. initially very popular with 4,700 tenants finding a She supports the single demolition saying: “I Service Area... new standard of housing there, the tower blocks think having them come down separately would Investment had a number of problems and latterly were used have caused much more disruption and would to house students, the YMCA, refugees and asylum have been no good for anyone. So it’s good they Repairs Housing seekers. can all come down in one go.” Services A plan to demolish some of them as part of the 9% opening ceremony for last year’s Commonwealth Tracey Sinclair, Community Liaison Manager 34% 46% Games was quickly abandoned after a public for Safedem, said: “Anyone living or working outcry although health and safety concerns were within the exclusion zone must be temporarily Factoring 11% Sudoku (Easy) given as the reason. moved out for a few hours for health and safety Each of the 1,000 households impacted by the reasons. This affects a significant number of demolition will be contacted directly by housing tenants of ng homes. officers and offered a range of options. “If your house is in this exclusion zone, the Community Liaison Team at Safedem will have Complaints Upheld... David Fletcher, director of regeneration for GHA, said: “We are well under way with this now and the already tried to make contact with you to put response from the community has been great. We arrangements in place for the day. If you have Upheld 75% would like to say a huge thank you to everyone for not already made contact with Safedem, please 25% their understanding and co-operation.” contact me on 0141 558 3433.” Not Upheld easy medium Sudoku (Easy) Sudoku (Medium) Sudoku Performance v Target Timescales... Our readers are having lots of fun with our brain teasing sudoku Resolved within target games. The game is played on a 95% timescale nine by nine grid that is sub-divided into 3x3 grids. Some of the squares Resolved already have some numbers. The outwith 5% idea is to fill all the squares with target numbers 1 to 9 so that each number timescale only appears once in each column and each row and also in each of the sub-divisions.
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