Award for Involving All in North Glasgow

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Award for Involving All in North Glasgow ISSUE 45 HE way ng homes T works with and involves a Award for Involving all variety of people in hard to reach community groups has been recognised by a Good in North Glasgow Practice Award at TPAS Scotland’s recent Annual Conference. The Involving All award was presented to North Glasgow based ng homes who have involved a wide range of people and used their views to improve services and communities across the North of the city. In a tough category the runners up were Impact Arts and Viewpoint Housing Association. CEO of ng homes Robert Tamburrini said: “Working in partnership with others to look at ways of working ‘with and for’ our residents we are constantly looking for, and acting on, opportunities to get people and organisations together and this year we have continued to build on our commitment to further develop our relationships with minority groups.” With a multi-cultural mix of residents ng homes takes a proactive and sustained approach to ensure they meet the needs of the groups and also ensure that their voices are heard as part of influencing and delivering on services. ng homes has made positive connections with African and Chinese communities, recognising the diverse ethnic and cultural make-up of the area and they have carried out a range of Integration events. Summer supported by ng homes and attended by Cultural Officers for both the African and Chinese With 88 African families living within ng homes 1500 people. communities and their work includes building properties the association works with groups like The Chinese community in North Glasgow also relationships and connections within and across African Challenge Scotland (ACS), a community benefits from the work that ng homes does with cultures working closely with the Scottish community organisation supporting the capacity, development, 60 Chinese families currently living within their and across generations. health, wellbeing and welfare needs of Glasgow’s properties. Events and activities have included the Chairperson of ng homes John Fury said: “We multi-generational and continually evolving African Mid Autumn Festival which included people from a have strong partnerships from community members, Community. range of cultural backgrounds. The colourful event schools, voluntary organisations and public agencies Housing and regeneration staff support ACS showcased Chinese and Scottish music, dancers, and we use all of our resources to create a strong, by carrying out focus groups, identifying needs Chinese food and fun activities for the children. The inclusive, connected community. We are delighted to and challenges and working to provide effective event was also recognised by a parliamentary win this award for Involving All in our community.” solutions. One of the key areas for ACS is to develop motion in the Scottish Parliament. The prestigious national awards recognise good opportunities to integrate with other cultures and International community cook-ins were also held practice, involvement, commitment in improving provide education and employment opportunities for with African, Chinese, Scottish and Syrian families services, building stronger communities and fantastic its members. attending. Another popular weekly event isAnne the work from McLaughlin across Scotland. MP For the African community the range of activities Oriental Gym Exercise which is attended by Scottish The National Good Practice Awards 2015 has included weekly learning in Maths, Science, and Chinese women who have connected very well celebrates and rewards organisations, groups and Physics and languages. There’s also a youth and exchange skills and knowledge each week. Glasgowindividuals wherever and howeverNorth they benefit East discussion group and art and design sessions. Focus groups were also set up with Chinese Scottish social housing. Physical activities include football, table tennis, residents and ng homes staff worked with them handball, gymnastics and African Dance. A “thank to design and deliver on integration activities and For More: you” event at Saracen House included families weekly workshops. www.nghomes.net and individuals from African, Chinese and Scottish Particular issues with language barriers http://mediacentre.nghomes.net/ communities. ACS also held a week of events in the have been overcome with the introduction of http://www.tpasscotland.org.uk/ Saracen Chinese New Meet your Street Centre Year Festival new MP pages 12-13 page 15 page 23 All of my constituents are welcome to come and talk to me at my regular surgeries, but if you can’t make these: Email me at [email protected] or Phone the constituency office on 0141 404 6232 Temporary Constituency Office Craighall House, Suite 2A, High Craighall Road, Glasgow, G4 9UD WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT ININVEST- LIVE LEARN WORK VISIT INVEST Comments, Compliments & Complaints ng homes recognise that from time to time some things can go wrong and our aim is to rectify matters and improve our service. Our Complaints Handling Procedure was developed by the Scottish Public Services Ombudsman in partnership with the housing Mid-Autumn sector. A copy of a guide to our complaints procedure is available at our offices or you can phone us and ask us to send you one out. Festival MAKING A COMPLAINT If you would like to make a complaint you can do so in the following ways: Fun in North Email: [email protected] Telephone: 0141 560 6000 Online: www.nghomes.net Glasgow Post/Visit: Ned Donaldson House, 50 Reidhouse Street, Springburn, Glasgow, G21 4LS ORTH Glasgow was a sea of colour Saracen House, 139 Saracen Street, when Chinese families along with their Possilpark, Glasgow, G22 5AZ Nneighbours and friends from around the A number of compliments and tokens of world celebrated the Mid-Autumn Festival held appreciation were also received during this period in October at Saracen House. with customers thanking us for help with: For the second year running the event took • assisting with their rent account place at the Bob Allan Conference Centre in • thanks for assistance with housing transfer “I Saracen House, Possilpark. can’t thank you enough for everything” There are currently more than 60 Chinese • thanks for new house families living in ng homes properties in North Glasgow and the event was attended by 140 Complaints July-September 2015 people, many of them children. According to traditional Chinese culture, the Number of complaints responded to = 36 during moon is a carrier of human emotions and the Housing the period. Opps 47% Mid-Autumn Festival is celebrated every year, Repairs 33% with people returning home from every corner Investment 3% Factoring 17%Service Area of the world to meet their family and have dinner with them, admire the full moon and eat Factoring mooncakes. Investment Housing Ops Entertainment on the day featured performers Board Member for ng homes Richard Porter from the Glasgow Oriental Dancing Association 3% 17% who welcomed everyone to the event said: “What who performed some traditional Chinese a fantastic family event, it’s great to celebrate Folk Dancing. This was followed by a special Housing Opps cultural diversity and we were delighted to American Line Dancing performance by local 47% Repairs 33% welcome guests from China, Scotland, Africa and women from Possilpark and Parkhouse and Investment Jamaica to name but a few.” their new Chinese friends. Accordionist John Factoring Regeneration Manager for ng homes Carmichael soon had everyone on their feet Margaret Layden said: “Being far from home with traditional Scottish music and community UpheldRepairs 72% the festival is very significant to the Chinese dancing. Not Upheld 28% community and its meaning of family union and Staff from Young People’s Futures were also friendship fits perfectly with ng homes’ vision to on hand to entertain the children with lots of fun Complaints Upheld/Not Upheld create a new north Glasgow and make it a great and games. Not Upheld place to live. We believe in bringing people from The event forms part of the Build, Bridge, Upheld different backgrounds together to celebrate their Bond programme supported by the Scottish cultural diversity.” Government’s, People and Communities Fund. 28% Upheld Not Upheld 72% Sudoku easyPuzzle 1 (Easy, difficulty rating 0.32) mediumPuzzle 1 (Medium, difficulty rating 0.55) 1 8 3 9 1 4 Our readers are having lots 2 5 3 7 8 4 2 of fun with our brain teasing 8 6 4 5 4 6 9 7 sudoku games. The game is played on a nine by nine grid 6 2 1 7 8 that is sub-devided into 3x3 8 7 3 5 6 2 3 5 grids. Some of the squares already have some numbers. 8 6 4 9 4 100% of complaints The idea is to fill all the squares were responded to within with numbers 1 to 9 so that each 9 4 3 6 1 2 3 6 number only appears once in 4 6 7 2 9 7 4 our target timescales. each column and each row and also in each of the sub-divisions. 5 9 6 1 8 9 Generated by http://www.opensky.ca/sudoku on Wed Dec 9 19:00:30 2015 GMT. Enjoy! Generated by http://www.opensky.ca/sudoku on Wed Dec 9 19:01:02 2015 GMT. Enjoy! 2 NORTH news WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST LIVE LEARN WORK VISIT INVEST Community Achievement Award for Caroline ongratulations to Caroline Caroline gained her Level 5 Allison who has become the Community Achievement Award. C first ng homes volunteer Caroline says “I haven’t done to complete the Community any learning in the past and I first Achievement Award with Glasgow thought I wouldn’t manage this, Kelvin College.
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