TZU CHI USA Buddhist Tzu Chi Foundation 2019 ANNUAL REPORT

LETTER FROM THE CEO

Wish All Living Beings Happiness and provided free medical care internationally, for 15,877 patients Freedom From Suffering in need in Ecuador and Mexico. As part of our long-term relief, we also rebuilt a church destroyed by the 2016 earthquake Tzu Chi USA, established in 1989, reached a major milestone in Ecuador and began reconstruction of the Morelos Institute in 2019, marking 30 years of service. Today, we have 66 offi ces destroyed in the 2017 earthquake in Mexico. in 25 states, with volunteers offering relief with compassion through Tzu Chi’s missions. Tzu Chi USA’s character education program continued to thrive in California and . Implemented in eight schools, Addressing the needs of underserved populations and it provided 33,853 classes that reached 2,264 students. And, underprivileged families was at the forefront of our charity with the grand opening of the Tzu Chi Center in City mission in 2019. Our food pantry program helped families in in October, we now have a new home from which to inspire need across America, benefi ting 16,811 households, comprising care and compassion through exhibits that document Tzu Chi’s 109,688 individuals. In addition, our winter distributions humanitarian activities around the world. provided care to 2,608 individuals, offering $21,550 in cash cards, 1,116 eco-blankets & eco-scarves, and other essentials. We express our gratitude to all who supported Tzu Chi, and to all the agencies and organizations that partnered with us. The medical mission kicked off with the TIMA (Tzu Chi You have empowered our missions and responsibility to bring International Medical Association) Global Forum, the fi rst held happiness to all living beings and free them from suffering. By in the United States. As two Tzu Chi Vision Mobile Clinics drove working together, our efforts to benefi t those in need will help from California to the East Coast, our mobile medical services even more people in the United States and beyond in the years expanded in 2019. With nine mobile clinics in operation and to come. 313 outreach events, we provided 11,869 healthcare services, including 1,755 medical care services, 3,725 vision care services, 4,187 dental care services, and 2,202 acupuncture Sincerely yours, services.

Our disaster relief efforts helped those impacted by a tornado in Ohio, while long-term recovery programs for Hurricane Jackson Chen Harvey in Texas and the Camp Fire in California continued. We CEO of Buddhist Tzu Chi Foundation TZU CHI USA

2 ABOUT TZU CHI USA

he Buddhist Tzu Chi Foundation is a volunteer- Tzu Chi USA, the foundation’s first chapter outside , T based international non-governmental organization was established in Alhambra, CA, in 1989. Stephen Huang, established by Master in Hualien, an American businessman, had visited Master Cheng Yen Taiwan, in 1966. From 30 housewives saving 50 NT cents in Hualien, and meeting this gentle nun, who created a (approx. US 2 cents) from their grocery budget per day to powerful organization and realized seemingly impossible help those in need, Tzu Chi’s footprints of humanitarian dreams, all for the benefit of others, changed his life. aid have now reached 102 countries and regions. The He became a disciple and vowed to bring the spirit and 2019 ANNUAL REPORT foundation provides community and social services, mission of Tzu Chi to the United States. Today, Tzu Chi USA national and international disaster relief, medical and has 66 offices and facilities nationwide, with volunteers charitable assistance, education, environmental protection, and donors striving to make a difference in their and a bone marrow donor registry, while promoting communities, serving others unconditionally, and sowing humanistic values and community volunteerism. seeds of love and kindness in the Americas.

3 CHARITABLE SERVICES haritable services include short-term and long-term support. Tzu Chi C volunteers assist families in need in the United States annually. Assistance includes aid for charity cases, the provision of hot meals, winter care distributions, scholarships, Happy Campus programs, mobile and permanent food pantries, and free tax filing services for qualifying families. Among them, some families have been cared for continuously for more than a decade.

HOT MEALS

33,051 individuals benefited from 620 distributions of hot meals by 5,387 volunteer counts.

*These programs serve low-income families, homeless individuals, seniors, and parolees. TZU CHI USA

4 FOOD PANTRY SERVICES

One in eight people struggles with hunger in the United States due to poverty or unexpected situations that can force families to suddenly choose between buying food or paying bills. We partnered with food banks and school districts to offer food pantry services nationwide, focusing on underprivileged and underserved communities, families, and groups, thus helping those suffering due to poverty, hunger, or homelessness. In alone, our Mobile Food Pantry served up to 500 families from impoverished communities per distribution, providing enough food for a week.

Our programs helped families in need across America, benefiting nearly 17,000 households.

16,811 Household Beneficiaries 109,688 Individual Beneficiaries 2019 ANNUAL REPORT 8,113 Volunteer Counts

5 WINTER CARE DISTRIBUTIONS

As the year marches into the winter season, Tzu Chi volunteers begin their annual winter care program, providing love and support by distributing essential supplies in communities, schools, and low-income households. During the 2019 winter season, 2,152 families received cash cards, eco blankets and scarves, backpacks, and more.

2,152 Household Beneficiaries 2,608 Individual Beneficiaries $21,550 in Cash Cards 557 Eco-Blankets 559 Eco-Scarves 1024 Backpacks 800 Bags of Jing Si Instant Rice 102 Jackets 788 Volunteer Counts

*These programs serve low-income families, homeless individuals, seniors, and parolees. TZU CHI USA

6 HAPPY CAMPUS PROGRAMS

All students deserve an excellent education, which thrives on strong community support. That is why Tzu Chi established the Happy Campus Program. Day after day, students in need received tutoring, healthy meals, school supplies, uniforms, and mentoring services, all provided with genuine smiles and infectious enthusiasm.

16,432 individuals benefited from food packs, school supplies, or tutoring by 2,664 volunteer counts across the nation. 2019 ANNUAL REPORT

7 SCHOLARSHIPS AND BURSARIES

Helping students pursue their dreams: Our need-based $1,000 scholarship awards assist underprivileged college-bound high school graduates and returning undergraduates.

$169,000 Granted 131 Scholarships 39 Bursaries 180 Student Beneficiaries 795 Volunteer Counts 3,298 Volunteer Hours TZU CHI USA

8 ORGANIZATION VISITS

Senior homes and centers for individuals with physical and mental disabilities can be a blessing for residents and their families. Yet, at the same time, residents can come to feel detached from friends and family, and isolated from the outside world. Tzu Chi volunteers of all ages regularly visited nursing homes, medical facilities, shelters, and special needs facilities in the nine regions they serve nationwide, to share music, games, and companionship, reminding residents that they are cared for and loved.

1,008 Visits 33,333 Individual Beneficiaries 19,936 Volunteer Counts 2019 ANNUAL REPORT

9 CHARITY CASES

Any number of factors can suddenly plunge a family into tough economic times, including loss of employment, illness, family troubles, or a natural disaster. Regardless of the cause, volunteers paid personal visits to families in need to understand their particular circumstances and to determine whether short- or long-term cash relief is needed.

$644,691 distributed to short-term or long-term care recipients by 6,256 volunteer counts and visits, benefiting3,346 households, comprising 4,606 individuals. TZU CHI USA

10 VITA (VOLUNTEER INCOME TAX ASSISTANCE)

Tzu Chi volunteers certified by the IRS- sponsored VITA program provided free federal and state income tax return filing assistance to taxpayers with an income of $56,000 or less, at five regional branch offices across the nation.

During the 2019 tax season, a total of 2,386 individuals successfully filed their income tax returns through Tzu Chi’s VITA service.

870 Volunteer Counts 9,165 Volunteer Hours 2019 ANNUAL REPORT

11 DISASTER RELIEF

Natural disasters leave death and destruction in their wake, however, Tzu Chi volunteers follow quickly behind, bringing compassionate care to those impacted by providing cash cards, eco-blankets, and daily necessities to help survivors through the initial period of grief and uncertainty.

In 2019, Tzu Chi brought relief and urgent assistance to survivors of natural and man-made disasters, including fires, floods, and earthquakes, by providing$465,870 in aid, benefiting1,201 families, comprising 3,304 individuals.

However, that’s only the beginning. Tzu Chi volunteers know that what survivors need most is someone to accompany them on the long road to full recovery. With that in mind, Tzu Chi USA launched the Community Outreach Recovery Education Program (CORE) in Texas — a long-term recovery plan that continues to ensure sustainability for those impacted by Hurricane Harvey in 2017. At the same time, we began long-term recovery efforts in 2019 for survivors of the 2018 Camp Fire. These efforts even led to the establishment of Tzu Chi’s Camp Fire Recovery Service Center in Chico, CA.

1,201 Household Beneficiaries 299 Bags of Jing Si Instant Rice 3,304 Individual Beneficiaries 607 Bamboo Banks 1,426 Eco-Blankets 649 Volunteer Counts

TZU CHI USA 181 Eco-Scarves 12 INTERNATIONAL DISASTER RELIEF CONTINUING CARE FOR HAITI

Since the devastating earthquake struck near Port-au-Prince, on January 12, 2010, Tzu Chi never left the Haitian people. The aid mission led to the opening of our Haiti Warehouse Campus in 2018, where Tzu Chi’s disaster and charity aid supplies in Haiti are stored.

In 2019, Tzu Chi’s rice distributions from our Haiti Warehouse Campus in Port-au-Prince provided 900 tons of rice to 251,713 Haitians.

Throughout this charity mission, we witnessed the true resilience and strength of heart that the people of Haiti possess. However, hunger is still a prevalent issue for many and especially for students. By providing our rice distributions and 2019 ANNUAL REPORT support, we strive to empower those who need a helping hand and aim to ensure that students succeed.

13 INTERNATIONAL DISASTER RELIEF CONTINUING SUPPORT FOR SIERRA LEONE

Since the West African Ebola outbreak in 2014, nearly 30,000 were infected, and more than 11,000 killed by the deadly disease, with more infected in Sierra Leone than in any other country. Tzu Chi USA responded to this crisis and collaborated with Healey International Relief Foundation, Caritas Freetown, and Lanyi Foundation to provide aid to West Africa. In 2019, Tzu Chi’s relief and support continued, resulting in the distribution of 60,000 bags of rice, benefiting 51,238 individuals.

60,000 Bags of Rice: 51,238 Individual Beneficiaries

32,582 Items of Clothing: 3,571 Household Beneficiaries

8,040 Bottles of Multigrain Powder: 3,075 Individual Beneficiaries

12,141 Eco-Blankets: 4,122 Household Beneficiaries

980 Notebooks: 980 Individual Beneficiaries TZU CHI USA

14 TZU CHI IN THE GLOBAL NGO COMMUNITY In 2019, the Tzu Chi UN Task Force participated in or contributed to the following events through exhibits, panel The Buddhist Tzu Chi Foundation operates on discussions, and side events: an international level and has representation in • United Nations Environment Assembly (UNEA) the global community, where NGOs and INGOs • CSW 63 (2019): United Nations Commission on the Status of Women collaborate to share resources, experiences, • ECOSOC (United Nations Economic and Social Council) Youth Forum • ICVA (International Council of Voluntary Agencies) Annual Workshop and expertise. Tzu Chi brings its organizational, • NVOAD (National Voluntary Organizations Active in Disaster) 2019 programmatic, and spiritual missions onto the Conference global stage, showcasing the spirit, innovation, • The 16th United Nations Day of Celebration 2019 and experience of its volunteers. Giving a voice • UNDRR (United Nations Office for Disaster Risk Reduction) Global to volunteers expands Tzu Chi’s reach, influence, Platform for Disaster Risk Reduction Forum • Caritas Europa Regional Conference 2019 and recognition. It also develops relationships • InterAction Forum and partnerships with other local, national, and • US Global Leadership Coalition Summit international humanitarian actors and organizations, • 2019 UNHCR (United Nations High Commissioner for Refugees) strengthening the foundation’s operational capacities Annual Consultations with NGOs • United Nations High-Level Political Forum on Sustainable while spreading and cultivating the seeds of love. Development (HLPF) • FEMA (Federal Agency) Partnership Day • 68th United Nations Civil Society Conference • WBG (World Bank Group) and IMF (International Monetary Fund) Civil Society Policy Forum (CSPF) • Asia-Pacific Climate Week (APCW) 2019 • United Nations Climate Action Summit 2019 • United Nations Multi-Faith Advisory Council • 7th Asia-Pacific Urban Forum (APUF-7) • UNECE (United Nations Economic Commission for Europe) Beijing+25 Regional Review Meeting

• United Nations Environment Programme’s Third meeting of the Ad 2019 ANNUAL REPORT Hoc Open-Ended Expert Group on Marine Litter and Microplastics • COP25 (United Nations Climate Conference) • Caritas Internationalis Summit • UNHCR (United Nations High Commissioner for Refugees) Global Refugee Forum

15 MEDICAL

TIMA (TZU CHI INTERNATIONAL MEDICAL ASSOCIATION)

The Tzu Chi International Medical Association (TIMA) has been providing much-needed medical care to people affected by natural disasters in Central and South America.

Altogether, TIMA volunteers undertook five international medical missions in 2019; two to Ecuador and three to Mexico. Through them, TIMA has kept its promise to assist communities in need by providing quality medical care for free and to help foster local medical talent. The torch passes on: from medical professionals in the United States, Canada, and Taiwan, to those in Mexico and Ecuador; from one generation to the next; and most importantly, from patient to patient.

Besides providing free, direct relief during international medical outreaches, TIMA has also helped build chapters around the world by providing guidance and support to local leadership and medical professionals. To carry out the work of planting seeds of collaboration and care, TIMA deployed separate teams to focus on recruiting and training local healthcare practitioners and TZU CHI USA

16 general volunteers. With the help of bilingual volunteers, attendees learned basic health education, logistics coordinating, pain treatment, and team-building skills -- subjects that will help ensure effectiveness of care at any TIMA medical outreach. 2019 ANNUAL REPORT

Through TIMA’s international missions, a total of 15,877 patients were consulted and treated in 2019.

17 GUARDING HEALTH

We provided free medical, dental, and vision care for those in need locally and internationally. These healthcare services are offered by medical professional and logistical volunteers from Tzu Chi International Medical Association (TIMA).

In 2019, a total of 313 medical outreach events were organized nationwide for local residents who can’t afford health care to obtain much-needed treatments and free medication. This outreach was successful due to the support of local partners, 2,028 medical professionals, and 5,044 general volunteers.

To meet the growing needs of uninsured and underinsured residents, weekly or biweekly small- scale outreach events offering one service type, or mobile clinic visits, were also arranged to provide further follow-up care. TZU CHI USA

18 2019 ANNUAL REPORT

19 MOBILE OUTREACH

Tzu Chi’s nine mobile clinics offered comprehensive medical, dental, vision, and cancer screening services to patients without insurance or access to ongoing health care, the majority of whom have a family income below 200% of the federal poverty level. Three dental, four vision, one medical and one prostate cancer screening mobile clinics served migrant farmworkers, homeless individuals, the working poor, uninsured students, and others with barriers to medical care across California. Through the See 2 Succeed project, children from 18 school districts in Fresno received free vision care and glasses. The project gained full funding in 2019 and extended to New York and Las Vegas.

TZU CHI USA

20 1,755 Medical Care Services 3,725 Vision Care Services 4,187 Dental Care Services 2,202 Acupuncture Services

Outreach Missions

313 2019 ANNUAL REPORT 9 Mobile Clinic Vans 5,044 Volunteer Counts

21 EDUCATION zu Chi’s education mission emphasizes “loving-kindness, compassion, joy, T and equanimity,” which are the “Four Immeasurables” according to Buddhist teachings. Tzu Chi Education Foundation aims to promote character education in the United States, highlighting the values of gratitude, respect, and love.

TZU CHI ACADEMIES

Setting themselves apart from other weekend Chinese schools, Tzu Chi Academies not only instruct students in Chinese language and culture, but also focus on character development with frequent opportunities to do good deeds. The first school opened in 1994; there are now 26 Academies spread across 14 states, as well as Junior Academies and Children’s Learning Classes. Each school gives students a weekly opportunity to nurture their hearts and minds while developing kindness, compassion, joy and giving.

26 Schools 14 States 5,003 Students 74 Teachers TZU CHI USA

22 CHARACTER EDUCATION

Helping children build a strong moral foundation is more crucial than ever, yet character education programs are increasingly unlikely to be found in most public schools. Since 2006, Tzu Chi has partnered with schools in low-income communities to provide a character education curriculum focused on the virtues of respect, responsibility, gratitude, giving, compassion, courage, contentment, emotional management, , and tolerance. In 2019, these lessons reached more than 2,200 students, through nearly 34,000 classes at public schools across the nation.

8 Schools 2,264 Students 33,853 Classes 74 Volunteer Counts

Tzu Chi’s character education curriculum is taught at:

• Charles H. Lee Elementary School, CA

• Ekstrand Elementary School, CA 2019 ANNUAL REPORT • Juanita Blakely Jones Elementary, CA • Lytle Creek Elementary School, CA • Paramount Elementary School, CA • Rosemary Elementary School, CA • Barack Obama Male Leadership Academy, TX • Barbara Jordan Elementary School, TX • Charlie R. Lyles Middle School, TX

23 TZU CHI PRESCHOOLS, ELEMENTARY SCHOOLS AND CAMPS

Tzu Chi provides students with bilingual education and a strong moral foundation at four preschools and two elementary schools, equipping young people for success and paving their way to a brighter future. The schools, located in Southern California and Texas, offer high-quality academic curriculums in both English and Mandarin Chinese, in a nurturing environment rooted in the principles of gratitude, respect, and love.

4 Preschools: Monrovia, CA Walnut, CA , TX Houston, TX

2 Elementary Schools: Monrovia, CA Walnut, CA TZU CHI USA

24 1000 923

800 767

657

600

400

200

56 60 65 6 6 6 0 2019 ANNUAL REPORT 2017 2018 2019

Schools Teachers Students

25 TZU CHI YOUTH ASSOCIATION (TZU SHAO)

The teenage years are a key stage of development, so it’s vital that positive values and a love of service are instilled in young people at this early age.

In 2019, a total of 932 high school students joined Tzu Shao (Tzu Chi Youth Association) and met at least twice a month to learn the compassionate spirit of Tzu Chi and apply it through service learning projects led by the students themselves. TZU CHI USA

26 CONTINUING EDUCATION

Learning does not end when one becomes an adult; education is a lifelong endeavor. Today, Tzu Chi offers dozens of continuing education classes at 23 locations in eight states, where community members are invited to learn various practical life skills, as well as techniques for caring for body, mind and spirit. Through these courses, participants enrich their lives and form lasting friendships.

23 Locations 8 States 4,744 Students 132 Teachers 2019 ANNUAL REPORT

27 INSPIRATION FOR INMATES

The wise words of Tzu Chi’s founder, Dharma Master Cheng Yen, especially those collected in published Jing Si Aphorisms,* have long provided inspiration and guidance to countless people around the world. As prison and jail inmates are in especially great need of companionship and encouragement, volunteers expanded Tzu Chi’s inmate support programs to begin a nationwide book donation and pen pal program in late 2013. As of the end of 2019, 742 inmates have written to Tzu Chi volunteers from 39 states.

2,126 Books Donated 2,154 Periodicals Donated 1,778 Letters Received 380 Letters Sent $107.54 Donated by Inmates 30 Stamps Donated by Inmates TZU CHI USA

28 *JING SI APHORISMS

Dharma Master Cheng Yen’s Jing Si Aphorisms are succinct observations that contain the essence of the Buddha’s teachings and guidance in a form that’s easy to absorb and apply in daily life. Tzu Chi volunteers spread Master Cheng Yen’s words of wisdom, making publications of Jing Si Aphorisms available in a variety of settings. The ageless truths in the aphorisms are universal and transcend cultural and religious boundaries.

“Learn to remain undisturbed in the tumult of people and events. Remain at peace within even

when busy and occupied.” 2019 ANNUAL REPORT

Jing Si Aphorism by Dharma Master Cheng Yen

29 THANK YOU TO OUR PARTNERS & SPONSORS

We thank the following generous NATIONAL PARTNERS organizations and individuals for their support of Tzu Chi USA’s missions in 2019.

LOCAL PARTNERS TZU CHI USA

30 (Local Partners cont’) 2019 ANNUAL REPORT

31 100% College Prep Institute, Computer International Caritas Freetown Claremont Interfaith Council 19th Ave Nursing Home Athens Services Cathay Bank Clarion 99 Ranch Market, Sacramento, CA Atlantic Adult Day Health Care Cathedral Kitchen Clark County Detention Center AA Realty Company Auto Ho Service Catholic Charities Cliffside Health Care Center, NY AA Restaurant Equipment Baldwin Oaks Senior Citizens Apartments Catholic Charities, Diocese of Joliet Clovis Unified School District AARP Barack Obama Male Leadership Academy Catholic Charities, Hawaii Collingswood Senior Home ABBA Optical, Inc. Barbara Jordan Elementary School, TX Catholic Charities, Santa Rosa, CA Columbia University Medical Center, ABC Unified School District Be Leaf Corp CCAP Learning Center Department of Ophthalmology ABC-13 | KTRK-TV | ABC Owned Television Be the Match Cedar Ridge-Cedar Grove Senior Citizens Commission for Social Development (CSocD) Station Beaverton School District Housing Commission for the Status of Women Forum Action Food Pantry Bellaire Children Clinic Census 2020 (CSW) ADA Bellaken Garden Skilled Nursing Center for the Pacific Asian Family (CPAF) Community Action Partnership of Orange AFC Trading & Wholesale, Inc. Belle Haven School CenterLight Health System, NY County AgeWell New York Bergen County Health Care Center Central Unified School District Community Action Partnership of San Alameda County Community Food Bank Bergen County Human Services Center Cerritos Public Library Bernardino Alhambra Public Library Berkeley Food and Housing Project Chang Jie Lu Community Emergency Response Team Alhambra Unified School District Berkeley Shelter Berkeley, CA Chang Shing Tofu Inc., MA Community Food Bank of New Jersey Aliah Home Care Agency, NY Bethlehem Haven Women’s Shelter Charles B. Wang Community Health Center, Community Food Bank, San Francisco, San Alvina Elementary Charter School District Bliss & Wisdom Foundation of North NY Jose, East Palo Altos Alzheimer’s Greater America/Los Angeles Charles Drew Elementary School Community Youth Center, SF Alzheimer’s Assoication Blue Shield of California Charles Lee Elementary School Concord Food Bank American Cancer Society BMAGIC San Francisco Chinatown Service Center Consulate of Mexico in San Bernardino American Cancer Society Relay For Life Boggs Tract Community Center, Stockton Chinese American Coalition for Contestoga Middle School American Cancer Society, NY Boys & Girls Club of San Gabriel Valley Compassionate Care Contra Costa County Parolee Education American First National Bank Boys & Girls Club of Santa Ana Chinese American Independent Practice Program American Plus Bank Bret Harte Elementary School Association (CAIPA) Contra Costa County Substance Abuse Briarleaf Nursing and Convalescent Center, Chinese American Nurses Association, NY Treatment & Recovery (STAR) Program American Red Cross (Local) Doylestown, PA Chinese American Service League, Inc. Cooper Institute American Red Cross of Orange County Broad Acres Elementary School Chinese Burmese Association of Southern Cornerstone Community Outreach American Red Cross, Greater New York Brookdale Senior Living Solutions California Costa Mesa Fire & Rescue Community Region Buddha’s Light International Association Christian Health Care Center Education American Red Cross, Hawaii Buddhist Catholic Dialogue Church in the Round County of Los Angeles Fire Department American Red Cross, New Jersey Buddhist-fellowship Info Citrus Valley Health Partners Crown Mark American River Parkway Foundation Bureau of Population, Refugees, and City of Dallas CSS American Screen & Window Coverings Migration (PRM) City of Fort Worth CSUSB Library Amherst Dentistry Burmese Progressive Buddhist Association City of Fremont, CA CVS Caremark AMIDA Society Los Angeles Burrel Union Elementary School District City of Garland D’Architech Inc. AMKO Recycling, LLC CA Assembly 41th District City of Hope Dallas Independent School District Anaheim Public Library Cal Poly Library City of Hope, Center Of Community Alliance Delancey Street Foundation Anaheim Public Library - Canyon Hills Branch California State Polytechnic University, For Research & Education (CCARE) Delphi Academy, Campbell Library Pomona City of Los Angeles emergency Management Department of Mental Health LA County Anna Erika Assisted Living, NY California State University, Fresno Department Los Angeles Center Arcadia Library California State University, Fullerton City Of Modesto Parks, Recreation & Diamond Bar Public Library ASI Corporation California State University, Fullerton - Neighborhoods Department Disaster Resource Alliance (DRA) Asian American Donor Program, NY Community Engagement Program City of Monrovia Downtown Women’s Center Asian American Drug Abuse Program California State University, School of Social City of Plano Dr. Barbara Jordan Elementary School (DISD) Asian Chamber of Commerce Work City of Richardson Dr. George Washington Carver Elementary Asian Pacific Diabetes Coalition Calmon Nursing Center City of Rosemead School Asian Pacific Women’s Center CalViva Health City of San Gabriel Dr. Martin Luther King Jr. Middle School Asian Youth Center Camden Cathedral Soup Kitchen City of San Jose Dr. Peter Chang Asians for Miracle Marrow Matches (A3M) Care Harbor City of Santa Rosa, Recreation and Parks, CA Duane Reade by Walgreens, NY

TZU CHI USA Aspen Charter School Caritas Europa Regional Conference City of Stockton Port DuPage County Office of Homeland Security

32 and Emergency Management Foothill Food Unity Center, Inc. Hillhaven Nursing Home Advisory Committee Dynacom Corporation Foothill Unity Center HK Market King County South Seattle College Dzogchen Dharma Center Four Season Travel Hobby Center Foundation Kings Nursing Home East Entertainment US Magazine Fowler Unified School District Holy Family Church, Modesto Kiwanis of Hacienda Heights East Los Angeles College Franklin Nursing Home, NY Holy Name Medical Center LA County Department of Mental Health, East Regional Fire Station, Pomona Fred Ekstrand Elementary School, CA Holy Name of Mary SPA 7 East San Gabriel Valley Coalition for the Fremont Hills Assisted Living & Memory Care HomeFirst LA County Library Homeless Fresno Community College Homelegance Inc. LA County Library - Agoura Hills East Village Association Fresno County Cradle to Career Hope For Home Service Center LA County Library - Westlake Village Eastern Middle School Fresno County Health Department Services Horton Senior center La Puente Public Library Edge community Day School, San Jose, CA Fresno County Superintendent of Schools Houston Taiwan Institute La Verne Public Library Ekstrand Elementary School Fresno Unified School District I Heart Wilmington Lairon Academy El Concilio of Modesto Fresno Unified School District Ibarra Elementary School Lanakila Pacific El Dorado Elementary School Friends of Children with Special Needs IDEO CWC LAPD Harbor Division El Monte City School District ( FCSN ) Imperial House, Seattle, WA Legacy House El Monte Community Center Fruitvale Health Care Center Imperial Tower Senior Apartment, Lestonnac Free Clinic El Monte/South El Monte Emergency Georgetown University Sacramento, CA Life Enhance Resources Association Gilead, NY Indian Springs High School Lion Club Elijah’s Promise Soup Kitchen Gilroy EHC Shelter Inland Chinese Chamber of Commerce Little Tokyo Service Center Emergency Network Los Angeles Glacier Optical Integral Financial LLC Loma Linda University Emmanuel Lutheran Church Glenkirk Presbyterian Church Intel Corporation Lorien Nursing & Convalescent Home Emory University Golden Bank Inter-Canyon League Los Angeles / Long Beach Harbor Labor Employee Health Systems Medical Group Golden California Regional Center InterAction Coalition Environmental Council of Sacramento, CA Golden Era Golf Course Interfaith Collaborative on Mental Health Los Angeles City Council, 15th District Environmental Protection Agency, Region 9 Golden Living Center Interfaith Health Program Los Angeles County Community Disaster Eskaton Care Center Greenhaven Rehab and Golden Oolong Interfaith Navigation Center Resilience Skilled Nursing Care, Sacramento, CA Golden Plains Unified School District Interfaith Red Wood Family Center of Los Angeles County Department of Mental Espigh Family Shelter Good Hope Medical Foundation Modesto Health Evans Community Adult School Great Overseas Chinese International Sangha Los Angeles County Department of Public Everlin Enterprise Inc. Association International House, Seattle, WA Social Services Excell Health Care Center Greater Pittsburgh Community Food Bank International Love-in-Action Los Angeles County District 1 Supervisor Eye-Q Vision Care Gresham Rehabilitation & Specialty Care International Monetary Fund Civil Society Hilda Solis Facebook Hacienda Heights Public Library Forum Los Angeles County District 2 Supervisor Family Support Center, Santa Rosa, CA Happy 50 plus iPrepare Wilmington Mark Ridley-Thomas Fang-Ru Ko Harbor Community Benefit Foundation IRS Los Angeles County Fire Department Fansler Foundation Harbor Terrace Adult Care & Assisted Living, Irvine Heritage Park Library Los Angeles County Sheriff’s Station, City of Father Hudson House, Elizabeth NJ NY James Ward Elementary School Industry Father Joe’s Village Harbor Terrace Adult Home and Assisted Jennifer H.W. Kao O.D. Los Angeles County Sheriff’s Station, San Fedde Middle School Living, JFK Hartwyck Nursing and Rehabilitation Dimas, CA Federal Emergency Management Agency Hayward Healthcare & Wellness Center Centers Los Angeles Homeless Services Authority (FEMA) HBR Work Release Facility John Cheng Buddha Association Los Angeles Regional Food Bank Feeding America - San Bernardino and Headmost International, Inc. John Hung Foundation, New York, NY Lucky Farm

Riverside Healey International Relief Foundation Juanita Blakely Jones Elementary School Lulu Florist, Bethesda MD 2019 ANNUAL REPORT Firebaugh Las Deltas School District Health Net JUSGO Lyles Middle School (Garland ISD) Firebaugh Unified School District HealthFirst, NY Kaiser Permanente Lytle Creek Elementary School First Southern Baptist Church, Chowchilla Healthy Living Kaiser Permanente Baldwin Park Major Trading, Inc. Fixit Clinic Heartfields Senior Living Kaiser Permanente Fresno Malcolm X Academy Flying Doctors Henry Schein, Inc. Keepers Japanese Restaurant & Bar Mama Wok, Rockville, MD Folsom Senior Home Herald Family Center Kim Loan Health Care and Cosmetics MAMES - The Myanmar American Medical Food Bank for New York City, NY Hesed House of Chicago Kin On Health Care Center Education Society Food Bank of South Jersey Highlands Community Charter School, Kindred Nursing Home Manor Care Nursing Home, Alexandria Food Forward Sacramento, CA King County Emergency Management Margaret Tiez Nursing Home, NY

33 Martin Luther King Jr. Community Hospital NIH Children’s Inn, Bethesda, MD Corporation, Philadelphia, PA San Diego Central Library Martin Luther King Jr. Outpatient Hospital North-West College Pleasanton Nursing and Rehabilitation San Diego Food Bank Martin Luther King Recuperative Care Norwalk Social Service Center Center San Diego Poway library Center NOVAtime Pomona Police Department San Dimas Fire Stations #64 & #141 Maryknoll Sisters of Saint Dominic, Ocean Park Community Center (OPCC) Prestige Care & Rehab of Reedwood San Dimas Public Library Westchester County Oklahoma Department of Emergency Primary School 201, Flushing, NY San Dong Noodle House Maryvale Elementary School Management Progress House, Tacoma, WA San Fancisco Department of Public Works MassMutual Insurance, NY Omega Garment Corp., Long Island City, NY Providence Little Company of Mary Medical San Francisco Alice Griffith Home Meadowbrook Manor, IL OMS Office Master System Center Association Meals on Wheels in Charlette, NC On Lok Lifeways, San Francisco Pyramid Systems, Inc. San Francisco Bayview Family Services Meals on Wheels in Columbia, MD One Legacy County Dental Society, NY San Francisco Bayview YMCA Meals on Wheels in Eastern Henrico County, Open Doors for Multicultural Families Ralston Middle School, Belmont San Francisco City and County of San VA Orange Center Unified School District Ravenwood School Francisco, Department of Emergency Men Educating Men about Health (MEMAH) Orange County Chinese Cultural Center Ray Graham Association Management Mendota Unified School District Orange County Emergency Management RE/MAX United San Francisco City Housing Authority Menlo Park Boys and Girls Club Organization (OCEMO) Reading and Beyond San Francisco Fire Department Merced County Office of Education Oregon Food Bank Redmond Care & Rehab Center San Francisco Gordon J. Lau Elementary Metro Bank Our Brothers’ Place Men’s Day Shelter and Redwood Family Center School Metro Prime Realty Soup Kitchen, Philadelphia, PA Rigid Global San Francisco Interfaith Council, San Midwood/Asian American Ambulance, NY Our Lady of the Assumption Church, Rim Communities COAD Francisco, CA Miles Avenue Elementary School Caruthers, CA Rim Fire Department Emergency Station San Francisco Mayor’s Office of Housing Molina Healthcare/Molina Medical Oyster Bay Manor, NY # 91 San Francisco Phoenix Project Monmouth Medical Center Pacific Clinic Monrovia River City Food Bank, Sacramento, CA San Francisco State Park Ambassador Monrovia Area Partnership (MAP) Pacific Clinic Pasadena Riverdale Joint Unified School District San Francisco Unified School District Monrovia Chamber of Commerce Pacific Clinic Santa Fe Spring Riverside Fire Department, Emergency San Gabriel Valley Consortium on Monrovia Fire Station 101 Pacific Clinics Disaster Service Homelessness Monrovia Health Department Palisades Medical Center Rolling Terrace Elementary School San Joaquin Valley College, Fresno Monrovia Library Palo Alto Networks Ronald McDonald House Charities San Marino Public Library Monrovia Police Department Palolo Chinese Home Ronald McDonald House Charities of Sanger Unified School District Monrovia School District Palos Verdes Public Library Baltimore Santa Ana Police Department Monterey Park Bruggemeyer Library Panda Express Ronald McDonald House Charities of Fairfax Santa Ana Unified School District, Pupil Montgomery Knoll Elementary School Panda Express, Bellevue, WA Ronald McDonald House Charities of SNJ Support Services Morganville Senior Citizens - Senior Center Panda Express, Sacramento, CA Rose Mountain Care Center Santa Clara County Re-Entry Resource Mother Brown’s Dining Room Panda Restaurant Group Rosemary Elementary School Center Mt. San Antonio College Library Panera Bread Rosemead School District SBCC Thrive Mt. San Antonio College Student Health Pannext Ad Rowland Family Resource Center Seattle’s Union Gospel Mission Downtown Mt. Day Worker Center Paramount Elementary School Rowland Heights Public Library Men’s Shelter National Kidney Foundation, NY Parents’ Place Sacred Heart Nursing Home Seattle’s Union Gospel Mission Hope Place National Taiwan University Alumni Park Central Care and Rehabilitation Center Safe Harbor Shelter Second Harvest Food Bank Association Park Folsom Senior Apartment, Folsom/ Saint Agnes Health & Rehabilitation Center Second Harvest Food Bank, San Jose National Voluntary Organizations Active in Sacramento, CA Saint Agnes Medical Center Services Center for Independent Living Disaster (NVOAD) Parker Jewish Institute for Health Care and Saint Anne’s R.C. Church, NY Serving Seniors Wellness Center Nature Vegetarian Restaurant Rehabilitation, NY Saint Barnabas Medical Center (SBMC) SF-Marin Food Bank New Hampshire Elementary School Parlier Unified School District Saint Jude Catholic Church, Easton SGN TV, INC New Holly Learning Center Parolee Education Center, Contra Costa Salvation Army Shady Grove Nursing Home New Jersey Blood Services County, CA Salvation Army Homeless Shelter SHARE! (Self-Help and Recovery Exchange) New Jersey Sharing Network Pasadena City College Salvation Army, Sacramento, CA Sherman Elementary School New York Blood Center PATH Homeless Center San Bernardino City Unified School District ShopRite, Nutley Park, NJ New York Disaster Interfaith Service Paul Revere K-8th School San Bernardino County Fire Department, Silicon Valley Interreligious Council New York Methodist Hospital People Church Chicago Office of Emergency Services Silver Spring International Middle School NewYork-Presbyterian Lower Manhattan Peter’s Place San Bernardino County Health Insurance Simply Help Foundation

TZU CHI USA Hospital Philadelphia Chinatown Development Counseling & Advocacy Program (HICAP) Six Ping

34 Snell School Taiwan Hotel & Motel Association of North UN International Council of Voluntary Washington Carver Elementary School Society of St. Vincent de Paul Los Angels America Agencies (ICVA) Washington Correction Center for Women Sonoma Overnight Support (SOS) Taiwan Hotel & Motel Association of UN Multi-Faith Advisory Council Washington Unified School District Sophia House Southern California UN The 16th Vesak Day Wedge Medical Center South Coast Chinese Culture Association Taproot Foundation UN Youth Forum (ECOSOC) WEI-CHUAN Library Teammax Corp., Hudson, MA UNC Children’s Hospital West Covina Public Library South Cove Manor Nursing Home, MA Teatop (Smartea) USA Inc. UNEA-3 Ad Hoc Open-Ended Expert Group West Park School District South El Monte Public Library Teen How Taois Temple on Marine Litter and Microplastics West Point Frame South San Francisco SafeHarbor Shelter Temple Emanuel of Great Neck, NY UNECE Beijing+25 Regional Review Meeting West Seattle Elementary School Southern California Council of Chinese Temple University’s Center for Asian Health, Union Nursing Home, NY West Valley Community Services Schools (SCCCS) Philadelphia, PA Union Plaza Care Center, Flushing, NY Western University Southern California Edison (SCE) Texas Chinese Doctors Association Unis Transportation Westly Foundation Southern Chinese Daily News Texas Chinese Radio Station United Central Bank, Houston Westmont Nursing and Rehabilitation Center Southern Chinese News Texas Department of Public Safety - Texas United Central Orchids Inc. Wilmington Chamber of Commerce Southgate Community Center Division of Emergency Management United Food Bank Windsor Country Drive Care Center Southwest Printing Texas Teo Chew Temple United Nations High Commissioner for Windsor Palms Care Center of Artesia Southwestern National Bank Thai Temple, La Puente, Riverside, Refugees (UNHCR) Windsor Palms Care Center of Long Beach Space 2000 Realty, Little Neck, NY Long Beach Universal Buddhist Education Foundation Wing Luke Elementary School Special Commitment Center, McNeil Island, The Children’s Movement Fresno University of North Texas at Dallas Wintex Security Steilacoom, WA The Church of Our Saviour/ University of Southern California (USC) Wisteria View Manor Apartment, Seattle, Special Service for Groups Our Saviour Center University of Southern California School of WA Spices Management LLC The Institute for Human Services Social Work Women, Infants, and Children (WIC) Program SSC Learning Company Inc., Fresh Meadows, The Manor Urban Strategies Inc., San Francisco Woodland Hills Public Library NY The Men’s Cancer Network, Inc. US Climate Action Network (USCAN) Works Sunday St. Agnes Medical Center The Village US Global Leadership Coalition (USGLC) World Fellowship of Buddhists St. Camillus Catholic Community Thousand Oaks Public Library USC School of Social Work World Journal St. Catherine of Siena, NY Tiffany Food Co., Flushing, NY Valley Children’s Healthcare YMCA St. Christopher Catholic Church Torrance Public Library Vanguard Charitable, Warwick, RI YMCA, Flushing, NY St. Dorothy’s Catholic Church Tri-City Mental Health Services Ventura County Library - Camarillo Yolo County Children’s Alliance, St. Elizabeth Ann Seton Catholic Church TWFG VIET HOA West Sacramento, CA St. Elizabeth Rehab & Nursing Center Tzu Chi Education Foundation Vietnamese Temple Yorba Linda Library St. Francis Dinning Hall Tzu Chi Great Love Elementary School - VIETV Network Yueh-Sen Lin Liu St. Gabriel’s Church Monrovia VillageCare MAX, NY YWCA St. John Vianney Catholic Church Tzu Chi Great Love Preschool - Walnut Vincent Family Charitable Foundation, YWCA, Greater Los Angeles St. Mary’s Dining Room , TW , NY Center of Los Angeles St. Vincent De Paul Society of Los Angeles U.S. Chinese Channel VNSNY - Visiting Nurse Service of New York ZERO - The End of Prostate Cancer St. Vincent De Paul Society of San Francisco UC Irvine Libraries VOAD, Dallas County St.Mary’s Dining Room (Stockton) UC Los Angeles Library VOAD, Hawaii Star Snow Ice UCLA, Center of East west Medicine VOAD, Houston Starside Drugs, NY UN 68th Civil Society Forum VOAD, Los Angeles County STC Management UN Asia Pacific Climate Week (APCW) VOAD, Southern California Stevenson Elementary School, Seattle, WA UN Asia Pacific Urban Forum (APUF-7) VOAD, Texas

Summit Hall Elementary School UN Climate Action Summit Volunteers of America 2019 ANNUAL REPORT Sun Clinical Laboratories UN Department of Public Information Walgreens Pharmacy Sun’s Global Trading Inc., Long Island City, NY (UN DPI) Walking Meditation Foundation, USA Sunnyvale Zen Center UN Framework Convention on Climate Walnut Library Sunol School Change/Conference of Parties 25 Walnut Public Library Sunrise Assisted Living, Fair Oaks (UNFCCC/COP25) Waltham Senior Centers, MA Sunrise Middle School, San Jose UN General Assembly (UNGA) WARP organization Supervisor Hilda L. Solis, Southeast LA UN Global Platform for Disaster Risk Washington Care Center for Women, District Reduction (UNDRR) Gig Harbor, WA Taipei Economic and Cultural Office (TECO) UN High Level Political Forum (HLPF) Washington Care Service, Seattle, WA

35 2019 FINANCIAL HIGHLIGHTS

9 % Support Services

11 % Grants

91% Charitable Services REVENUE 9% Fundraising Events EXPENSES BY SOURCE BY CATEGORY Family Services 6,752 Medical Services 3,444 11% Program Services & Tuition Education 6,468 Humanistic Culture 5,330 Disaster Relief 4,033 Environmental Protection 109 3% Other Income Community Services 1,106 66% Contributions

SUPPORT AND REVENUE EXPENSES (USD/ In Thousands) (USD/ In Thousands)

Contributions 18,155 66% Charitable Services 27,242 91% Grants 2,922 11% Family Services 6,752 25% Medical Services 3,444 13% Fundraising Events 2,445 9% Education 6,468 24% Program Services & Tuition 3,075 11% Humanistic Culture 5,330 20% Other Income 845 3% Disaster Relief 4,033 15% Environmental Protection 109 0% Community Services 1,106 4% TOTAL SUPPORT AND REVENUE 27,442 100% Support Services 2,829 9% Management and General 2,246 79% Fundraising Events 583 21%

TZU CHI USA TOTAL EXPENSES 30,071 100%

36 TZU CHI USA LOCATIONS We have 66 offi ces across 9 U.S. regions, with our National Headquarters in San Dimas, CA.

ME ME WA WA MT VT Northeast Region VT MT ND ND NH NH

Northwest Region MN MN MA OR OR NY NY RI CT WI ID ID SD SD WI MI MIPA PA WY Mid-Atlantic WY Region NJ IA NJ IA DE Midwest Region DE NV NE MD NE IN OH MD AK NV IL AK UT IN UTCO ILWV VA CA CO WV VA CA KS MO KY Greater Washington KS MO D.C. RegionNC KY TN NC HI National Headquarters HI SC TN Pacifi c Islands Region OK AZ AR SC NM Central Region OK AZ AR GA NM MS AL GA Southern Region MS AL TX LA National Headquarters 909-447-7799 TX LA FL Northeast Region 718-888-0866 FL Northwest Region 408-457-6969

Mid-Atlantic Region 973-857-8666

Central Region 972-680-8869 Buddhist Tzu Chi Foundation 909-447-7799 Greater Washington D.C. Region 703-707-8606 Buddhist Tzu Chi Medical Foundation 626-427-9598 Buddhist Tzu Chi Education Foundation 909-895-2125 Midwest Region 630-963-6601

Southern Region 713-270-9988

Pacifi c Islands Region 808-737-8885 Buddhist Tzu Chi Foundation TzuChi.US

TZU CHI USA