Corporate Citizenship Report 2013 TABLE OF CONTENTS 03 Letter from the Chairman and CEO 14 24 27 37 40 04 Key Report Highlights 05 About ExxonMobil 06 Managing Sustainability Issues 07 Materiality Safety, Health and Environmental the Workplace Performance 08 Engagement • Safety • Environmental Management 10 Energy Outlook • Workplace Security • Biodiversity and • Emergency Preparedness Ecosystem Services 11 Performance Data Case Study Case Study Case Study and Response • Wastewater Management • Health and Wellness • Spill Performance 13 IPIECA/GRI Preventing and Mitigating Responsible Water Management Unconventional Oil • Workforce • Waste Management Content Index Environmental Impacts and Gas Development in the Arctic • Environmental Compliance • Restoring the Environment 43 52 60 62 74 Featured on the cover of this report are two workers at our Kearl development in Canada. ExxonMobil created this lake to replace fish habitat disrupted Economic Development and Managing Climate Human Rights and Managing Corporate by development. The lake will provide Supply Chain Management Change Risks Community Impacts Governance a diverse underwater habitat and will be deep enough to allow fish to • Economic Growth • Mitigating Greenhouse • Managing Community Impacts • Board of Directors winter in it. and Development Gas Emissions • Respecting Human Rights • Shareholder Relations • Supply Chain Management • Developing Cutting-Edge • Strategic Community • Ethics and Integrity Case Study • Transparency Technology Investments • Political Advocacy • Engaging on Climate Advancing the Environmental, • Employee Participation and Contributions Web Video App Change Policy and Planning Socioeconomic and Health Throughout the report, additional Impact Assessment Process content is available by clicking the icons shown above. 2013 Corporate Citizenship Report exxonmobil.com 2 LETTER FROM THE CHAIRMAN AND CEO Welcome to the 2013 Corporate Citizenship Wherever we do business, we look to establish Compared with 2012, our workforce lost-time Report. This report is an opportunity to reaffirm a skilled local workforce through aggressive incident rate decreased by nearly 9 percent. the commitments we make to our sharehold- recruitment and world-class training and Since the inclusion of XTO Energy in 2011, we ers, employees, customers and communities development programs. We continued to have reduced our workforce lost-time incident regarding our corporate citizenship perfor- make significant progress in hiring host coun- rate by 45 percent. The unwavering dedi- mance. We strive to be responsible corporate try workers in 2013. For example, in Angola, cation of every worker allows for continual citizens, and our success along that path is Equatorial Guinea, Indonesia and Nigeria, we improvement — a goal always at the forefront underpinned by our technological expertise, have established a national workforce that of our safety culture. operational excellence, safety performance and on average accounts for 83 percent of our unwavering ethical standards. workers. We also develop the capacity of and ENVIRONMENTAL PERFORMANCE utilize local vendors to supply ExxonMobil with Careful management of our environmental Modern society consumes energy on a much goods and services. Our goal is to help local performance, through a focus on operational wider and more complex scale than ever communities and businesses fuel their econ- excellence, is an essential responsibility for our before. Over the coming decades, the world’s omies and positively contribute to long-term business. Our Operations Integrity Manage- population is projected to rise from 7 billion to economic growth for generations to come. ment System helps us align our environmental nearly 9 billion, and the global economy will priorities with our business objectives and more than double. As energy needs evolve, COMMITMENT TO SAFETY allows us to find new areas of opportunity to ExxonMobil will continue investing in the At ExxonMobil, our Operations Integrity reduce environmental incidents. research and technology necessary to find, Management System establishes common develop and deliver energy resources to our expectations for addressing safety, security, Spill prevention is a core component of “We strive to be customers in the most efficient way possible. health, environmental and social risks. Our ExxonMobil’s environmental performance. responsible corporate Working together with our stakeholders, goal that Nobody Gets Hurt is more than We continually seek to develop and improve we can help shape the landscape of energy just three words; it is a core value that drives risk management, operations integrity, spill citizens, and our success consumption in the future. us to be a successful business, a responsible prevention processes and containment capa- employer and a good neighbor. In 2013, bilities, and, as a result, we had fewer spills in along that path is ECONOMIC GROWTH ExxonMobil was honored with the Green 2013 compared with 2012. underpinned by our Access to energy is crucial to economic Cross for Safety® medal. Established in 2000, prosperity and human progress. In developing the U.S. National Safety Council awards the As always, we welcome input from all of our technological expertise, countries, it is fundamental to reducing pov- medal to an organization that exhibits safety stakeholders at exxonmobil.com/citizenship. erty, improving health, increasing productivity, leadership at all levels, boasts an outstanding operational excellence, enhancing competitiveness and promoting safety record and is committed to improving safety performance long-term economic growth. Improving the quality of life in the communities where its access to reliable and affordable energy in employees work and live. and unwavering order to sustain and improve standards of Rex W. Tillerson living is the biggest and most impactful con- The commitment of our nearly 75,000 Chairman and CEO ethical standards.” tribution we make to local communities and employees, as well as our third-party con- — Rex W. Tillerson, Chairman and CEO economies. But, our responsibility to society tractors, helped ExxonMobil continue to be does not end there. among the industry leaders again in 2013. 2013 Corporate Citizenship Report exxonmobil.com 3 KEY REPORT HIGHLIGHTS $209 45% 39 % 7,000 billion contributed to the global economy, including decrease in total workforce lost-time incident of management and professional new hires in acres of land actively managed for the benefit $91 billion in taxes and duties rate compared with 2011 2013 were women of wildlife at 21 sites 1,000 24% 83% $ 1 billion properties remediated and returned to reduction in freshwater consumption average workforce in Angola, Equatorial Guinea, spent with minority- and women-owned beneficial end use since 2008 compared with 2011 Indonesia and Nigeria comprised of nationals businesses in the United States in 2013 10 % 169 $ 269 11 million improvement in energy efficiency in refining and Environmental, Socioeconomic and Health contributed to communities around the world years of active involvement in the Voluntary chemical manufacturing over the past decade Impact Assessments conducted since 2007 in 2013 Principles on Security and Human Rights 2013 Corporate Citizenship Report exxonmobil.com 4 ABOUT EXXONMOBIL As an energy supplier, we have many responsibilities — to our shareholders, neighbors, customers and communities. Our employees, technical expertise, financial strength, global reach and the management practices we build into the fabric of our operations provide ExxonMobil with long-term investment value and a competitive advantage. UPSTREAM DOWNSTREAM CHEMICAL Our Upstream business encompasses high-quality exploration As the largest global refiner, ExxonMobil has interests in ExxonMobil is one of the largest chemical companies in the opportunities across all resource types and geographies, an 31 refineries in 17 countries, supplying fuels, lubricants world. We manufacture high-quality chemical products in industry-leading resource base, a portfolio of world-class and other high-value products and feedstocks to our 15 countries. Our products serve as the building blocks for a projects and a diverse set of producing assets. We have an customers. We are a market leader of globally recognized wide variety of everyday consumer and industrial products. active exploration or production presence in 39 countries. synthetic lubricant brands, as well as a leading supplier of asphalt and specialty products. Crude Oil & Natural Gas Feedstocks Production Refining & Supply Chemical Upstream Research Exploration Development Research & Engineering Fuels & Lubricants Research & Development Products Natural Gas Customers Products Customers Products Customers million oil-equivalent barrels million barrels of petroleum million metric tons of prime of net oil and gas production product sales per day product sales1 4.2 per day 5.9 24 1Prime product sales are total product sales excluding carbon black oil and sulfur. Prime product sales include ExxonMobil’s share of equity company volumes and finished product transfers to the Downstream. 2013 Corporate Citizenship Report exxonmobil.com 5 MANAGING SUSTAINABILITY ISSUES ExxonMobil is committed to addressing the key challenge of sustainable development — balancing economic growth, social development and environmental protection so future generations are not compromised by actions taken today. By designing our approach to corporate citizenship