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photo © Gilles Piot Dear new inhabitants, You have just moved into the community of Aigle and we welcome you with great pleasure. The Aigle town authorities would like to make your establishment into our community easier by offering you this “Welcome” brochure which will provide you with information and many useful addresses to help with your daily life (living arrangements, health, school, work, French classes, meeting-places…) We hope that this brochure will be of use to you and offer you, dear new inhabitants, our best wishes for an agreeable stay in our community. The Municipality Office communal de la population Communal Population Office Place du Marché 1 1860 Aigle Tél. +41 24 468 42 60 Fax +41 24 468 42 62 [email protected] Commission d’accueil et d’intégration de la ville d’Aigle Aigle Welcome and Integration Commission Hôtel de Ville 1860 Aigle Tel + 41 24 468 41 11 Fax + 41 24 468 41 23 [email protected] Bureau cantonal pour l'intégration des étrangers et la prévention du racisme Cantonal Office for Integration of Foreigners and the Prevention of Racism Région Aigle & Pays-d’Enhaut c/o Centre social régional de Bex, Avenue de la Gare 14 – Case postale 61 1880 Bex Tél. +41 24 557 27 27 - Natel +41 79 303 28 10 www.vd.ch/autorites/departements/decs/population/ bureau-cantonal-pour-lintegration 3 SUMMARY 1. Map of Aigle 2. Communal Population Office 2.1 Naturalisation 3. Learning French 3.1 Classes given by associations 3.2 French-language encounter groups 4. Health 4.1 Riviera-Chablais Hospital, Vaud-Valais 4.2 Doctors 4.3 Social Insurance Agency 4.4 Maternity and Childhood 4.5 Senior Citizens 5. Family Life 5.1 Day-care 5.2 The Red Cross 5.3 Leisure activities for young people 5.4 Prevention, couples’ relationships, parenting 6. Education and training 6.1 Compulsory schooling 6.2 After compulsory schooling 6.3 Adult education 6.4 Mother-tongue and culture-of-origin classes 7. Libraries 7.1 Municipal library 7.2 « Né pour lire » library-bus 7.3 « A tous livres » intercultural library 8. Employment 8.1 Looking for employment, unemployment 8.2 Associations and employment programmes 4 9. Housing 9.1 Subsidised housing 9.2 Renters’ Defense Association 9.3 Sorting waste and recycling 10. Finances 10.1 Taxes 10.2 Debts 11. Mobility 11.1 By bus 11.2 By car 11.3 On foot 12. Living in Aigle 12.1 Communal council, municipality 12.2 Aigle’s Welcome and Integration Commission 12.3 Cantonal Office for the Integration of Foreigners and 12.3 Prevention of Racism 12.4 Local and sports associations 12.5 Community associations 12.6 Agoris 13. Emergency Telephone Numbers 5 1. MAP OF AIGLE 6 2. COMMUNAL POPULATION OFFICE The Communal Population Office allows you to take the different administrative steps required for staying in the community temporarily, for establishing yourself or for leaving the community. Office communal de la population Place du Marché 1 1860 Aigle Tel. 024 468 42 60 - Fax 024 468 42 62 [email protected] Language spoken: French Langue parlée: français 2.1 Naturalisation The Communal Naturalisation Office is responsible for informing people and organising the processes for Swiss naturalisation for foreigners, as well as for Vaudois naturalisation and acquisition of bourgeoisial rights for Swiss citizens. Greffe municipal – Hôtel de Ville Place du Marché 1 - 1860 Aigle Tel. 024 468 41 11 - Fax 024 468 41 23 [email protected] 3. LEARNING FRENCH 3.1 French classes given by associations • Appart 1741 – AMIS – Planchette Community Service French lessons. Beginners’ – Intermediate – Advanced courses. Adult classes. Child-care available. Registration compulsory at Appart 1741 Chemin de la Planchette 16 – 1860 Aigle Tel. 024 466 76 00 [email protected] • Learning about School – Français en Jeu Learn French and discover how the Vaudois school system works. Beginners. Collège des Dents-du-Midi, room 117 Chemin de la Planchette, 1860 Aigle 7 3.2 Activities and French-language Encounter Groups Café Contact /Welcome Workshop • Café contact/Atelier bienvenue The “Welcome” conversation workshop is especially for mothers with young children. Its goal is to be a place for socialisation and exchanges where the accent is put on reinforcing knowledge of oral French. Open to all, no registration necessary ISO Premises Across from the Dents-du-Midi College / Planchette Tel. 024 466 76 00 • Library Project The Municipal Library catalogue can be consulted on-line at http://bibliotheque.aigle.ch Place du Marché 4 1860 Aigle Tel. 024 466 60 62 • Pro Senectute – Jolybus Excursions Pro Senectute contributes to the physical, material and moral well-being of our senior citizens. The Jolybus is one of three buses in Vaud owned by Pro Senectute which offers excursions. Registration compulsory. Tel. 021 641 70 86 and 021 641 70 87 [email protected] 4. HEALTH Health-care insurance is mandatory in Switzerland. It allows you to visit your doctor or the hospital without having to pay “cash” for the consultation. 4.1 Riviera-Chablais Hospital The Riviera-Chablais Hospital is an inter-cantonal hospital located at two sites, Aigle and Monthey, which has an acute-care mission in favour of patients coming from the cantons of Vaud and Valais. ¡ Unless the case is very serious, you must call the number 0848 133 133 before going to Emergency (DOCTORS ON CALL FOR VAUD CANTON) The Aigle site is for mothers and children. The Monthey site is for adults. 8 The Chablais and Riviera hospitals will merge in 2017 and will occupy 3 sites (Rennaz, Vevey and Monthey). For further information: http://www.hopitalrivierachablais.ch/accueil/presentation.htm 4.2 Doctors Specialisation Name Address and telephone Languages spoken Médic’Aigle ANDRIEU Jacques Rue du Centenaire 3 French - German BOCHERENS Astrid Tél. 024 466 26 33 French - English ANEX Jean-François FLOREA Ancuta General BENDIMERAD Ch. de Pré-d’Emoz 5 French – Arabian - Medecine Mohamed Reda Tél. 024 466 11 33 English BENKORTBI Rue Farel 9 French – Arabian - Abderrahim Tél. 024 466 50 50 English Gynecology GRAFF Patrick Ch. de Pré-d’Emoz 10 French – German Tél. 024 466 75 25 English Pediatry GAGNEBIN Av. de Margencel 29 French - German Anne-Lise Tél. 024 468 10 25 4.3 Social Insurance Agency Social insurance agencies inform and orient people about their rights and obligations concerning social insurance and social systems and also provide help for filling out official requests for benefits and check that information given by applicants is cor - rect. AAS (Agence Assurance Sociale) Administration communale Place du Marché - 1860 Aigle Tel. 024 468 41 70 - Fax 024 468 41 73 [email protected] 4.4 Maternity and Childhood • Free-lance Midwives The free-lance mid-wives of the Aigle area will accompany you to the best of their ability during your pregnancy, as well as during and after the baby’s birth. Centrale des Sages-femmes indépendantes du Canton de Vaud Tel. 021 213 79.05 9 • PROFA Profa’s post-natal counselling service offers advice and consultations for questions on the following subjects: • Pregnancy – birth • Homo-parenting, co-parenting • Paternity testing • Domestic violence • Prenatal diagnosis • Post-natal depression • Prenatal screening • Returning home • Abortion • Motherhood and work PROFA – Conseil en périnatalité Rue du Molage 36 1860 Aigle Tel. 021 631 01 54 • Tutti frutti Workshop The Eastern Vaud Prevention Space offers activities related to safety and health- care which are addressed to the entire population. The Tutti Frutti workshop, about “Food and Movement” is specifically for families with children between 2 and 6 years old. The complete programme of workshops can be consulted at: www.espace-prevention.ch/est/pdf_est/programme_est%20_vaudois_2013-14.pdf 4.5 Senior Citizens • Family Association The Family Association organises activities and workshops for senior citizens. Association President: Tel. 024 466 43 09 • Medico-Social Centres (CMS) Assistance and home health-care are public services. Medico-social centres offer the following services: • Nursing assistance, for hygiene and comfort • Help to care for your home and assistance with your family • Counselling for young parents • Meal delivery • Assistance with social processes • Ergo-therapeutic treatment • Supplying of auxiliary aides • Installation of a Sécutel alarm • Help with vigil-keeping or presence in case of mortal illness • Counselling and orienting about existing professional and volunteer structures • Transport organisation 10 CMS de la Grande-Eau et de la Gryonne Avenue des Glariers 20 - 1860 Aigle Tel. 024 468 40 00 - Fax 024 468 40 05 • La Residence Senior Citizens’ Home La Résidence Senior Citizens’ Home offers long and short-term stay options as well as temporary care. Other than these possibilities, La Résidence offers day-care for people who still live at home but who wish to share the company of others and benefit from a hotel and medico-social infrastructure. Different activities are available to participate in, depending on the person’s affini - ties or capabilities, including: • Reading workshops, memory games, gymnastics, craft activities • Outings and concerts • Painting workshop • “Wii” workshop • “Well-being” workshop, Biodanza • “Anicâlins” workshop, with animals • Ciné-Chouette: movies • Gourmet Corner: preparing meals to be shared La Résidence d’Aigle Chemin du Levant 6 - 1860 Aigle Tel. 024 468 66 91 - Fax 024 468 66 95 [email protected] 5. FAMILY LIFE • Family Association The Family Association organises : • Supervised homework sessions for students from Aigle schools, Mondays, Tuesdays and Thursdays • Food boxes (Cartons du coeur) for the Chablais region • Activities for senior citizens Supervised homework sessions, registration compulsory: 024 466 35 36 Food boxes (Cartons du coeur) : 024 466 43 09 • Vaudfamille.ch (website) Vaudfamille.ch is an association which serves parents.