American Samoa Community College
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Fall 08 Spring AMERICAN SAMOA COMMUNITY COLLEGE 2020 Divisional Program Review-Overall Report Date: April 20, 2019 AMERICAN SAMOA COMMUNITY COLLEGE AMERICAN SAMOA COMMUNITY COLLEGE Office of Institutional Effectiveness Office of Institutional Effectiveness- 2 AMERICAN SAMOA COMMUNITY COLLEGE Office of Institutional Effectiveness 1. DEPARTMENT/PROGRAM/DIVISION INFORMATION Participating Campus Divisions and Departments: • Admissions • Adult Education, Literacy and Extended Learning • Agriculture, Community, and Natural Resources (ACNR) Department • College Accelerated Preparatory (CAPP) English • Computer Science Department • Counseling • Finance • Financial Aid • Human Resources • Institutional Effectiveness • Language and Literature Department • Le Bookstore • Library Resource Center • Management Information Systems (MIS) • Math Department • Nursing Department • Physical Facilities Maintenance • President’s Office • Procurement • Records • Samoan Studies Institute • Science Department • Small Business Development Center (SBDC) • Social Science Department • Student Services Division • Student Support and Learning Services • Teacher Education Department/American Samoa Bachelors of Education Program • Trades and Technology Department • University Center for Excellence on Developmental Disabilities (UCEDD) Participating personnel: • Administrators = 17 • Faculty = 36 • Staff = 134 • Total = 187 Office of Institutional Effectiveness- 3 AMERICAN SAMOA COMMUNITY COLLEGE Office of Institutional Effectiveness 4. Explain how your mission and outcomes support the institution's mission Al Responses: 1. ACNR's (Land Grant Program) mission and outcomes support the ASCC's mission in the following areas: 1. Transfer to institutions of higher learning. 2. Successful entry into the workforce. 3. Research and Extension programs in human and natural resources. 4. Awareness of Samoa and the Pacific. ACNR's Mission: "While honoring the Fa'a-Samao (the Samoan Way), we will serve American Samoa's diverse community by providing research, extension and educational programs in agriculture, natural resources and wellness to enhance the quality of life and to preserve our fragile ecosystem. 2. The mission of the Division of Student Services (DOSS) is to support the educational pursuits of all students attending ASCC through an active concern for high quality services, student access, learning, progress, and success. DOSS ensures ease in enrollment procedures, increase overall student enrollment and retention, and provide all information, services, and assembling financial resources that are available to ASCC prospective and enrolled students. We will strive to provide quality service to students, faculty, staff, alumni, and other constituents of the college community DOSS commits to providing support for students’ academic pathways to success by providing educational information resources and other facets of learning resources available. We are also dedicated to ensuring the progression and success of students through the academic arena in the areas of testing, admission, registration, degree planning and graduation. 3. “Our mission is to develop a high-performance organization – one that would earn the respect of the federal grantors for our ability to timely file required reports, for the management to receive monthly financial reports, to the safeguarding assets of the ASCC, and the timely disbursement of students’ Pell Grants; one that puts people first – in a way that delights those who are employees of the department and those who enters the halls of the department working environment; and so the overall vision and the mission of the College might fully be accomplished”. Our Values: Service with sincerity, kindness and respect for all. Pride in a job well- done. Intergrity to the values of the Vision and Mission statement. Passion to serve the students and clients in the best way possible. Enthusiasm towards all clients, rooted from self fulfillment that comes from the working environment – own responsibilities and daily interaction with co-workers. 4. Our Office helps contribute to the College’s transfer and retention efforts. We help prepare students to be responsible financial stewards when they enter the workforce or continue with their education after ASCC. Some of the ways we help to achieve these are through workshops for prospect graduates, visiting high schools, and one-on-one counseling with students. 5. Human Resources mission and outcomes support the institution’s mission by: Recruiting and hiring, maintain employment of administrators, faculty and staff who are qualified by education, training and experience to provide and support programs and services to ensure that we foster successful student learning by Office of Institutional Effectiveness- 4 AMERICAN SAMOA COMMUNITY COLLEGE Office of Institutional Effectiveness provide high quality educational programs and services. Qualified staff provide successful students that will achieve their educational goals and contribute to the social, cultural, political, economic, technological and environmental well-being of American Samoa; Ensure that the administration of recruitment and hiring by administrators in recruiting highly qualified applicants to ensure that the knowledge of content area and requisite skills of demonstrated performance contribute to: Transfer to institutions of higher learning; Successful entry into the workforce. Research in human and natural resources, and; Awareness of Samoa and the Pacific. Human Resources support a healthy and safe working environment by complying with state, federal mandates and established College policies and procedures to ensure employees responsibility to perform duties to sustain institutional effectiveness and academic quality. Human Resources support the mission of the College by ensuring that the effectiveness of its faculty and staff in understanding their role in equal employment opportunity and affirmative action, capacity building and promoting and fostering positive employee relation through the evaluation of its personnel in a systematic manner and encouraging improvement in a timely manner, and promoting diversity, equity and inclusiveness, and providing professional development to ensure the ongoing assessment, continuity of high educational programs and services and meeting standards for the successful accomplishment of its mission. The timeliness and accurate processing of personnel transactions ensure the maintenance, sustainability and support for its faculty and staff for the serviceability of educational program and service. 6. All of our completed and continued daily library work and services addresses generally the ISP "Strategic Goal #1: ASCC will enhance and deliver innovative, effective education & support programs to facilitate Student Academic Success" through Library Services' Management, Services, and Technology. Services means any and all library student centered services provided by all staff, to include Cataloging because students cannot access or find collection materials or books if they are not cataloged into the library's Follet/Destiny Computer System and placed on the shelves. And Technology means maintenance of available facility and technology used by both staff and students to complete library mission of helping students meet their informational needs during regular hours of operation, to include maintenance of facilities, air conditioning units, and all library inventory equipment, as well as connecting with troubleshooting personnel within the college and outside of the college. In a nutshell, all of the above library primary operations are aimed at meeting ASCC students’ informational need and access to academic resources that will support their selected academic degree and certificate program(s) success. 7. Explained in #5 below. 8. Outcome 1: MIS will provide satisfactory technology services to students in ASCC Computer Labs. Outcome 2: Faculty, staff and students will receive appropriate technology support from MIS in a timely manner. Outcome 3: Faculty, staff and students will receive improved network accessibility. Outcome 4: Faculty, staff and students will receive improved access to Office of Institutional Effectiveness- 5 AMERICAN SAMOA COMMUNITY COLLEGE Office of Institutional Effectiveness technology. Outcome 5: Faculty, staff and students will receive improved access to online resources. 9. The mission of the nursing department focuses on providing quality education to prepare students to successfully pass the National Council Licensure Exam (NCLEX). The NCLEX qualifies the graduate to transition to the workforce and/or transfer to a four year institution for their Bachelor of Science in Nursing. 10. Procurement’s mission is to obtain the necessary goods and services, for all ASCC departments, in a cost effective, efficient and timely manner and to safeguard all tangible and non tangible assets by updating accurate records and performing annual physical inventory. To ensure that ASCC Procurement as well as Federal Rules and Regulations are adhered to all times. This supports the institution by Ensuring that programs, instructions, and support services are equipped with the right tools, supplies are available and are obtain as needed. Procurement’s outcome looks at planning for future orders to be placed utilizing bulk purchase methods, which is cost saving and will guarantee that the work, instructions and other miscellaneous services will be on hand and when needed. It also supports