PHASE 1 OUTREACH REPORT Technical Appendix
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PHASE 1 OUTREACH REPORT technical appendix CITY OF BELLEVUE June 2012 Department of Transportation graphic and formatting support provided by JESSICASTEIN CONTENTS A / ONLINE SURVEY RESULTS . .1 13. How frequently do you use transit to commute to/from school? ................27 1. Which best describes your use of transit services in Bellevue and the surrounding area? ..1 14. For how long have you been using transit to/from commute to school? ..............27 2. Do you use transit to commute to/from work? .................................1 15. Why do you commute to/from school using transit? Select all that apply. ..........27 3. How frequently do you use transit to commute to/from work? ...................1 16. Please select all of the bus routes that you use for your commute to/from school 4. For how long have you been using transit from the following list of Bellevue-serving to commute to/from work? .................1 routes: ...............................28 5. Why do you commute to/from work using 17. For commute trips to/from school, how transit? Select all that apply. ................2 do you typically access transit? ............29 6. Please select all of the bus routes that 18. How many times do you have to transfer you use for your commute to/from work from buses during your commute to/from school? ..29 the following list of Bellevue-serving routes: ....4 19. What is your average wait time 7. For commute trips to/from work, how do (in minutes) between transfers for this you typically access transit? ................5 commute? If your commute requires more than one transfer, provide the average wait 8. How many times do you have to transfer time for your longest connection. ...........29 buses during your commute to/from work? ....8 20. Where is the school that you attend? 9. What is your average wait time Please enter the name of the school, college, (in minutes) between transfers for this or university that you attend, or provide its commute? If your commute requires more than one transfer, provide the average wait address or nearest street intersection. .......30 time for your longest connection. ............9 21. Have you personally experienced any 10. Where is your place of employment? of the following issues while commuting to Please enter the name, address, or nearest school by bus? Please select all of those that street intersection of your workplace/employer. 12 apply. ................................32 11. Have you personally experienced any of 22. Do you ever use transit to go shopping the following issues while commuting to work and/or take care of other errands (dry by bus? Please select all of those that apply. ..23 cleaning, doctor appointments, etc.)? ........32 12. Do you use transit to commute to/from 23. How often do you use transit when school? ..............................26 shopping and/or completing other errands? ...32 24. When you use transit for shopping and/ 38. Please select all of the bus routes that you or other errands, where do you go? Select all use for special events from the following list of that apply. .............................33 Bellevue-serving routes: ..................47 25. Please select all of the bus routes that you 39. For travel related to special events, how use for shopping and/or other errands from do you typically access transit? ............49 the following list of Bellevue-serving routes: ...34 40. When traveling for special events, why do 26. For shopping and/or errand-related trips, you use transit as opposed to other modes? how do you typically access transit? .........35 Select all that apply. .....................52 27. When traveling for the purpose of 41. Do you use transit for any other purposes? shopping and/or completing errands, why do (You will be asked to specify the purpose) .....52 you use transit as opposed to other modes? Select all that apply. .....................37 42. Please specify the other purpose(s) for which you use transit. ....................53 28. Do you ever use transit to travel for social purposes (meeting with friends/family) and/or 43. How often do you use transit when recreation (dining out, nightlife, etc.)? ........38 traveling for other purposes? ..............55 29. How often do you use transit for social 44. When you use transit for your specified purposes and/or recreation? ...............38 other purpose(s), where do you go? Select all that apply. .............................56 30. When you use transit for social purposes and/or recreation, where do you go? Select all 45. Please select all of the bus routes that you that apply. .............................39 use for your other specified purpose(s) from the following list of Bellevue-serving routes: ...57 31. Please select all of the bus routes that you use for social purposes and/or recreation from 46. For travel related to your specified other the following list of Bellevue-serving routes: ...40 purpose(s), how do you typically access transit? 58 32. For social purposes and/or recreation- 47. When traveling for your specified other related trips, how do you typically access purpose(s), why do you use transit as transit? ...............................41 opposed to other modes? Select all that apply. 58 33. When traveling for social purposes and/or 48. When was the last time you used transit in recreation, why do you use transit as opposed Bellevue or surrounding areas? .............59 to other modes? Select all that apply. ........43 49. For what purpose(s) did you previously use 34. Do you ever use transit to travel to special transit? Select all that apply. ...............59 events, such as festivals, sporting events, conventions, etc.? ......................45 50. Please select all of the Bellevue-serving bus routes that you previously used before 35. On average, how often do you attend you stopped riding the bus. ...............60 special events (festivals, sporting events, conventions, etc.)? ......................45 51. For what reason(s) do you no longer ride the bus? Please select all reasons that impact 36. How often do you use transit to travel to your decision not to ride. .................61 special events? .........................45 52. From the same list of reasons, please 37. When you use transit for special events, select the single main reason why you no where do you go? Select all that apply. .......46 longer ride the bus. ......................64 53. Please indicate how frequently you use the 68. How easy would you say it is to obtain following modes to commute to/from work or transit route and schedule information when school in a typical week: ..................66 you are at home? ......................132 54. Please indicate how frequently you travel 69. How easy would you say it is to obtain using the following modes for trips unrelated transit route and schedule information when to commuting during a typical week: ........66 you are on the go? .....................138 55. As someone who no longer uses transit 70. How easy would you say it is to in Bellevue, for what reason did you decide to understand bus route maps? .............147 complete this survey today? ...............66 71. How easy would you say it is to 56. For what reason(s) do you not use transit? understand bus schedule information? ......151 Please select all reasons that impact your decision not to ride. .....................76 72. Please rank the following eight qualities of bus service in order of priority to you (1 is 57. Please select the qualities of transit service highest priority, 8 is lowest priority). .........154 in Bellevue that would need to be improved for you to consider riding the bus. .............80 73. Which is the best way for the City to invest municipal resources to improve transit service 58. Please indicate how frequently you use the in Bellevue? ..........................157 following modes to commute to/from work or school in a typical week: ..................83 74. Which is the best way for the City to leverage its influence with local transit 59. Please indicate how frequently you travel agencies to improve transit service in Bellevue? 163 using the following modes for trips unrelated to commuting during a typical week: ........83 75. Hypothetically, if future budget shortfalls force King County Metro to decide between 60. As someone who does not use transit in service reductions and raising additional Bellevue, for what reason did you decide to complete this survey today? ...............83 revenue, how would you prefer they address this? [Select up to two choices] ...........168 61. For what purpose do you use transit most frequently? ...........................100 76. Where do you live? Please provide an address or the nearest major intersection. ...173 62. Please indicate during which times of the day you use transit in a typical week: .......101 77. What is your home zip code? ..........198 63. Please indicate how frequently you travel 78. How long have you been living, working, using the following modes during a typical or attending school in Bellevue? ...........217 week: ...............................101 79. Do you have an automobile available for 64. Please indicate your overall level of your personal use? .....................229 satisfaction with transit services in Bellevue. ..101 80. Do you have a bicycle available for your 65. Do you consider transit service in Bellevue personal use? .........................229 to be accessible? ......................113 81. Please indicate your age group: ........229 66. Do you consider transit service in Bellevue to be convenient? ......................120 82. Are there any children under the age of 16 in your household? .....................230 67. Do you consider transit service in Bellevue to be reliable? .........................127 83. What is your current employment status? . 230 84. Does your employer provide free parking? 231 B / COMMENT CARD TRANSLATIONS . 261 85. Does your employer provide/offer a subsidized transit pass? .................231 Chinese Comment Cards ................262 86. Is free parking available at your school? ..231 Russian Comment Cards ................274 87.