The

Annual Report 2008 digital future when you want it podcasts multimedia online entertainment vodcasts mashups more choices sport kids greater coverage regional local more community greater interaction continuous news on demand broadband content live streaming more when you want it is now Four-year-old Ellery just loves having “screen time” so she can show her grandad Graeme around The Playground. Her favourite character is Artie, but she also really likes Ruby. ABC Kids’ new immersive preschool For Ellery and Graeme, the digital future is now. world is fast becoming a favourite online destination for Australian children, recording a 40% increase in traffic since it started. It also acts as a launching pad for other popular television websites such as Playschool, Shaun the Sheep and Bottle Top Bill. 2007–08 at a Glance 2 In this report The National Broadcaster 4 Letter to the Minister 6 Corporate Report 7 SECTION 1 ABC Vision, Mission and Values 7 Significant Events in 2007–08 8 Corporate Plan Summary 10 ABC Board of Directors 12 Board Directors’ Statement 16 ABC Advisory Council 19 The Year Ahead 20

Magazine Section 21

Overview 32 SECTION ABC Audiences 32 2 ABC Services 47 ABC in the Community 50 ABC People 54 Commitment to a Greener Future 59 Corporate Governance 64 Financial Summary 72 ABC Divisional Structure 75

ABC Divisions 76 SECTION Radio and Regional Content 76 3 Television 80 News 86 Innovation 90 International 94 Commercial 98 Operations Group 102 People and Learning 106 Corporate 107 Summary Reports 116 SECTION 4 Performance Against the ABC Corporate Plan 2007–10 6 Outcomes and Outputs 128

Independent Auditor’s Report 139 SECTION Financial Statements 141 5 Appendices 181 Index 235 Glossary 238 ABC Charter and Duties of the Board 239

 Radio—8 784 radio hours on each network and station.

Television—total of 15 375 television hours across ABC1 and ABC2.

4.3 million pages of content on ABC Online.

ABC services reach an estimated 72% of all Australians, each week, via Television, Radio and Online.

ABC Radio had a five-city weekly metropolitan reach of 3 765 000 or 33%.

ABC Television had a five-city weekly metropolitan reach of 8.5 million or 60.1% and weekly regional reach of 4.04 million or 62.4%.

ABC Online had a monthly reach of 19.5% of Australia’s active internet population.

41.5 million podcast downloads and 18.6 million vodcast downloads in 2007–08.

Nine-in-ten Australians continue to believe the ABC provides a valuable service to the community.

80% of Australians believe the ABC does a good job covering country/regional issues.

69% of Australians believe the ABC is efficient and well-managed.

2007-08 AT ABC Television launched new Australian programs, including Bed of Roses, East of Everything, Rain Shadow, Captain —Obsession and Betrayal, Mawson: Life and Death in Antarctica, Gallipoli Submarine, The Catalpa Rescue, Ten Pound Poms and Sounds of Aus.

Weeknight 7 pm News on ABC1 averaged an audience of 1.1 million people.

Radio Australia programming available through local rebroadcasts in Asia and the Pacific, shortwave broadcasts, satellite services and 14, 24-hour FM relays.

Australia Network television available in 44 countries, reaching 22 million homes and with a measured monthly audience of around 7 million viewers.

ABC1 broadcast 4 498 hours of first release Australian television content.

ABC’s digital television services reach 97% of Australia’s population from 273 transmitter locations.

42 ABC Shops and 115 ABC Centres throughout Australia.

ABC Commercial generated $17.4m net profit in 2007–08 which was returned to programming.

The ABC had total revenues of $1 058m from ordinary activities with $1 255m in total assets.

2007-08 AT A GLANCE Radio l The ABC has four national radio networks—ABC Radio National, ABC Karratha lt Classic FM, triple j and ABC NewsRadio Albany lt Geraldton lt on the Parliamentary and News l Network—as well as 60 ABC Local Bunbury t Radio stations, around Australia, and Perth l n t three internet music-based services, dig, dig jazz and dig country. Wagin lt Kalgoorlie lt Television n Esperance lt ABC1 is a national service with state and territory news breakouts. It is available nationally in analog and on free-to-air digital and subscription television platforms. ABC2 is a digital only television service, available on free-to-air and on subscription platforms. iView (abc.net.au/iview) is a free internet-only television service Pt Lincoln lt providing a range of channels. Pt Pirie lt Online t Pt Augusta lt The ABC Online website, www. abc.net.au, provides nearly five million pages including content Adelaide l n t available via streaming, podcasting, vodcasting, video-on-demand and Broken Hill lt content uniquely-designed for Renmark lt broadband delivery. ABC services are also available via WAP, SMS, 3G and Horsham lt Mt Gambier lt other wireless devices. Mildura lt Shops ABC-related products are available Warrnambool lt from 42 ABC Shops and 115 ABC Melbourne l n t Centres throughout Australia, as well Ballarat lt as the ABC Shop Online and an order- l n based Customer Delivery Service. Bendigo lt Sydney t Shepparton lt Orange lt Dubbo lt

Wodonga lt Wagga Wagga lt l l Burnie t Morwell t Muswellbrook lt l Sale t Canberra l n t Nowra lt Launceston l n t Wollongong lt Erina lt Bega lt Hobart l n t Newcastle lt Port Macquarie lt

 International BroadcastingSECTION International radio and online service, Radio Australia is available Karratha lt Broome lt by shortwave, satellite and terrestrial rebroadcast arrangements to Asia and the Pacific. International television and online Kununurra lt service, Australia Network, is available via satellite and terrestrial Darwin l n t rebroadcast arrangements to Asia and the Pacific. Katherine lt Frequency information ABC Television (Appendix 22) ABC Radio (Appendix 23) Radio Australia (Appendix 24) ABC Offices (Appendix 25) Alice Springs lt ABC Shops (Appendix 26)

Mt Isa lt

Cairns lt

Longreach lt

Townsville lt

Mackay lt

Dubbo lt Rockhampton l n t

Gladstone lt Muswellbrook lt Lismore lt Toowoomba lt Tamworth lt Brisbane l n t Bundaberg lt

Maroochydore lt Coffs Harbour lt

Port Macquarie lt Gold Coast lt the national broadcaster  Office of Maurice L. Newman AC Chairman

ABC Ultimo Centre 700 Harris Street Ultimo NSW 2007 Australia

7 October 2008 GPO Box 9994 Sydney NSW 2001

Tel. +61 2 8333 5363 Senator The Hon. Stephen Conroy Fax. +61 2 8333 2967 Minister for Broadband, Communications abc.net.au and the Digital Economy Parliament House CANBERRA ACT 2600

Dear Minister

The Board of the Australian Broadcasting Corporation is pleased to present the Annual Report for the year ended 30 June 2008.

The Report is prepared in accordance with the requirements of the Commonwealth Authorities and Companies Act 1997 and the Australian Broadcasting Corporation Act 1983.

It provides a comprehensive review of the ABC’s performance in relation to its legislative mandate and as a diversified media enterprise operating within a fast-evolving industry environment. This year’s editorial theme of the report–the digital future is now–refers both to the Corporation’s status as an industry pacesetter and to its future challenges.

Yours sincerely

 Section 1 Corporate Report

Our Vision is To be trusted for playing a meaningful role in the lives of all Australians.

Our Role is To uphold the ABC’s Charter by connecting with audiences through distinctive content that informs, educates and entertains.

We shall be

• Accountable through Parliament to the Australian community

• Distinctively Australian by contributing to a sense of national identity and bringing Australians together

• Transparent in the application of the highest editorial standards

• Active in reflecting the diversity of Australian life

• Committed to an environment in which people can do their best work

• Creative and innovative

• Efficient and effective in the use of money and resources.

CORPORATE REPORT  July September November

Visitors to the ABC’s 75th ABC Radio National launched ABC Radio National’s Movietime celebrations at Ultimo enjoyed a RN Shuffle, a podcast sampler launched mobile phone film 702 ABC Sydney Weekends live of excerpts from a range of the reviews. broadcast as well as a special network’s programs. Professor Graeme Clark, developer “Big Gig” program hosted by 702 The Chaser’s War on Everything of the bionic ear, delivered the ABC Sydney Afternoons James recorded the highest-ever ratings Boyer Lectures on ABC Radio Valentine. for a comedy on ABC Television, National from 11 November. On 21 July, triple j staged the first with an audience of 2.285 million. Innovation launched an “off- AWOL concert in Humpty Doo, deck” mobile phone portal which Northern Territory. provided live election results and

ABC Rural staged a major outside other election related content

2007broadcast “Beyond Reasonable directly to users’ mobile phones. Drought” from five locations across four states. ABC Science launched the Health & Wellbeing website featuring A quarter of Australian television independent and easy-to- households tuned into The Great understand information about Global Warming Swindle. health. The Choir of Hard Knocks performed at the Opera House to October a sell out crowd. New Farm State School, Fortitude Valley, Queensland announced as August winner of ABC Classic FM Flame The triplejunearthed.com J Awards. December Award introduced as a second ABC Radio Sport secured exclusive ABC Classic FM launched a category to triple j’s annual J Australian Radio Rights—both competition to celebrate the Award to recognise the best and digital and AM/FM—to the 400th anniversary of Monteverdi’s most promising artist discovered Australian Cricket Team’s Tour to L’Orfeo. through the site. England in 2009. Launch of ABC Now, a computer Launch of RollerCoaster Interactive John Hartigan, Chairman and Chief desktop application giving TV including user generated Executive Officer of News Limited access to a broad range of ABC content, audio, games, SMS and delivered the 2007 Andrew Olle Television, Radio and News interaction via a remote control. Media Lecture on 19 October. content. Radio Australia and Australia The Unleashed website launched ABC Shop Online launched Network provided extensive as part of the ABC’s strategy to Preview Player, allowing customers coverage of the South Pacific be Australia’s premier discussion to preview DVD and CD content Games in Apia, Samoa, an event space. In the lead up to the federal prior to purchase. which brought together athletes election Unleashed also presented from 22 nations and territories. Sledge, a satirical video competition that attracted many entries.

ABC Magazines launched Behind the News magazine to primary and lower secondary schools.

SIGNIFICANT CORPORATE REPORT EVENTS SECTION 1

January March May

ABC Radio National broadcast the ABC Local Radio presented its Launch of new multiplatform Australia Day Address, presented second podcast-only series, Q&A program where audiences by James Spigelman, Chief Justice Multiple Choices, presented by ask questions of panellists via of the Supreme Court of New well-known columnist, Susan the web, mobile text messages, South Wales, on the topic of the Maushart, discussing issues online forums as well as the Rum Rebellion of 1808. relevant to family life. studio audience, broadcast live on television and streamed online. ABC Local Radio launched its first ABC2 celebrated its 3rd birthday. podcast-only series, The Great Launch of preschool The The public beta trial for Playback Australian Train Show, presented Playground web portal including a was launched offering full-screen, by former Deputy Prime Minister series of original ABC characters. full-length video via the internet. Tim Fischer. The full-service, renamed iView, 20072008ABC Kids RollerMache site will launch in July 2008. launched. April February On 24 April, ABC Local Radio On 12 February the Apology to the stations broadcast the memorial Stolen Generations of Aboriginal service for the HMAS Sydney June and Torres Strait Islanders received held at St Andrew’s Cathedral in ABC Local Radio and ABC widespread ABC coverage. Sydney. Television developed The Comedy Heywire celebrated its 10th On ANZAC day evening, ABC Hour launched in Melbourne birthday with the annual Youth Darwin piloted a two hour by Spicks & Specks host Adam Issues Forum in Canberra. streamed-only program Talking to Hills and 936 ABC Hobart’s Andy the Troops, connecting Australia’s Muirhead. Australia Network and ABC News military at home and abroad. launched a new nightly one-hour McDonald Secondary College news and current affairs program, Australia 2020 Summit covered by school band, [is], from Strathfield, Newshour with Jim Middleton, ABC Radio, Television and Online. New South Wales, announced featuring interviews with as inaugural winner of For Youth Week, ABC Local Radio newsmakers and experts from triplejunearthed.com’s Unearthed Victoria collaborated with ABC around the Asia Pacific region. High competition. Television on a special project ABC Television’s ABC1 and ABC2 called The Oasis: Australia’s Launch of ABC Earth which relaunched. Homeless Youth. provides a selection of ABC Television and Radio archive An extended Best of ABC Online material, news feeds and radio subsite was also launched and streams, incorporated into a linked to the homepage. layer on Google Earth, allowing Launch of the Green At Work users to browse ABC content by website, designed to highlight geographic location. activities and initiatives which ABC Shop Downloads launched, business can adopt to lower allowing customers to browse their corporate environmental the ABC Shop catalogue, select, “footprints”. purchase and have content delivered straight to their computer.

SIGNIFICANT EVENTS CORPORATE REPORT  Corporate Plan Summary The ABC Corporate Plan for the 2007–10 period is • Take account of the multicultural character of structured to reflect four key dimensions of activity: the Australian community (s6(2)(a)(iv)) good corporate governance; content delivery and • Take account of services provided by the the ABC’s relationship with audiences; the value for commercial and community broadcasting money the Corporation provides to the Australian sectors (s6(2)(a)(i)). community; and the organisation’s commitment Detailed reporting against Objective 2 can be to learning and growth. The Plan is framed around found on page 117. four Corporate Objectives derived explicitly from the Australian Broadcasting Corporation Act 1983, Objective 3—Value for Money including the Charter (s.6). Deliver maximum benefit to the people of Specific legislative responsibilities (noted below) are Australia through the effective and efficient addressed through the strategic priorities and actions delivery of ABC services. identified in support of these four overall objectives. Advance the ABC’s reputation and high Objective 1—Good Governance performance standards through the ongoing evaluation of governance, policies and procedures Ensure the ABC’s independence, integrity (ss.6(1)(a) and 8(1)(b)). and high standards (s6(1)(a); s8(1)(b)) Meeting its legislative obligations to… Meeting its legislative obligations to… • Providing maximum benefit to the people of • Ensure news and information is accurate and Australia (s8(1)(a)) impartial (s8(1)(c)) • Ensure the functions of the Corporation are • Develop codes of practice relating to programs performed efficiently and with the maximum (s8(1)(e)) benefit to the people of Australia (s8(1)(a)) • Take account of standards determined by the • Determine charges payable…with a view to Australian Communications and Media Authority raising as much net revenue as is practicable, (s6(2)(a)(ii)) having regard to the proper performance of the • Comply with all relevant legislation (s8(1)(d)) (the ABC’s) functions (s29(2)). • Give consideration to any policy statement by the Commonwealth on any matter relevant to Detailed reporting against Objective 3 can be broadcasting or administration (s8(2)). found on page 119.

Detailed reporting against Objective 1 can be found Objective 4—Learning and Growth on page 116. Sustain and grow the ABC through high- Objective 2—Output and Audiences quality leadership and an environment of responsibility and opportunity. To be recognised as the leading Australian public media space where people engage Meeting its legislative obligation to… with issues and ideas. • The Managing Director is responsible for ensuring the Corporation (makes) as efficient Meeting its legislative obligations to… and economical use of the services of its • Contribute to a sense of national identity employees as is practicable (s50(1)(a)). (s6(1)(a)(i)) • Engage audiences with comprehensive and Detailed reporting against Objective 4 can be innovative programs and services (s6(a)(a)); found on page 121. (s6(2)(a)(iii)); programs of an educational nature (s6(1)(c)); reflect cultural diversity (s6(1)(a)(i)) • Transmit overseas programs of news, current affairs, entertainment and cultural enrichment (s6(1)(b))

10 CORPORATE REPORT SECTION 1

Measures of Community Satisfaction

The following measures apply to the Corporate Plan in its entirety and reflect community perceptions and beliefs about the value of the ABC’s contribution to Australian society as measured by the annual Newspoll ABC Appreciation Survey. 2007–08 2006–07 2005–06 2004–05 2003–04 Standards will be measured by… % of people who believe Television 82 81 80 80 77 the ABC provides quality Radio 65 64 63 63 61 programming Online (among ABC Online users) 91 88 89 89 87 % of people who believe the ABC is balanced and even-handed when reporting news and current affairs 81 79 83 82 80 Community Standards will be measured by… % of people who value the ABC and its services to the community 88 89 90 90 89 Charter Services will be measured by… % of people who regard the ABC to be distinctively Australian and contributing to Australia’s national identity 84 84 84 84 83 % of people who believe the ABC reflects the cultural diversity of the Australian community 80 81 81 82 78 % of people who consider the ABC: • encourages and promotes Australian performing arts such as music and drama 82 80 79 78 77 • provides programs of an educational nature 86 85 86 85 83 • provides an appropriate mix of news and topical information  On 21 out of 22 issues listed in the 2008 ABC Appreciation Survey, 50% or more of ABC news and current affairs audiences believed the ABC had about the right amount of coverage (based on people who use the ABC for news and current affairs at least once per fortnight). This compared to the 2007 survey when, on 20 out of 22 issues, 50% or more believed the ABC had about the right amount of coverage. In 2007 the two issues were less than 50% believed the amount of coverage to be about right were: local politics/ government and issues affecting youth. In 2008 the one issue where less than 50% believed the amount of coverage was about right was local politics/government. In 2006 the results were 20 out 22, in 2005 21 out of 22 and 2004 19 out of 21. • achieves a good balance between programs of wide appeal and specialised interest 83 85 84 84 82 % of people who perceive the ABC to be innovative 73 72 73 74 72 Value for Money will be measured by… % of people who believe the ABC is efficient and well managed 69 71 70 70 64

CORPORATE REPORT 11 ABC Board of Directors

Maurice Newman AC Chairman

Janet Albrechtsen | Peter Hurley | Mark Scott | Steven Skala | Keith Windschuttle

Retired | Dr Ron Brunton | John Gallagher QC

The role and responsibilities of the ABC Board derive from the Australian Broadcasting Corporation Act 1983 (“ABC Act”). Section 8 of the Act requires the Board to ensure the functions of the Corporation are performed efficiently and with the maximum benefit to the people of Australia, while maintaining the ABC’s independence and integrity. It is required to ensure that the gathering and presentation of news and information is accurate and impartial according to the recognised standards of objective journalism; to develop codes of practice relating to programming matters; ensure compliance with the ABC Act and other relevant legislation; and to consider matters of Government policy relevant to the functions of the Corporation when requested to do so by the Minister. The ABC Act also requires the Board to prepare corporate plans for the ABC and to notify the Minister of any matters likely to cause significant deviation from those plans.

In addition, the Board is subject to further obligations and individual Directors are required to meet objective standards of care and good faith, as set out in the Commonwealth Authorities and Companies Act 1997.

Directors are required to observe the ABC Board Protocol, first adopted in September 2004, which sets out their responsibilities and rights. They are required to provide a declaration of interests upon their appointment, which is updated as necessary. At each meeting, Directors are asked if they wish to declare a material personal interest in any items on the agenda. Induction processes are in place for new Board members and online training is available through provision of the Directors’ Manual and Corporate Governance in Australia modules from CCH Australia Limited. Other professional development for Directors is provided on an “as required” basis.

12 CORPORATE REPORT SECTION 1

Maurice Newman AC From 1999 until February 2003, Mr Newman was the Chairman of Acrux Limited. From January to Appointed Chairman for a five-year term August 2003, he was a Member of the Advisory from 1 January 2007. Committee of Australasian Medical Insurance Ltd; Maurice Newman is Chairman of the Australian from 2001 to 2004 a Member of the Advisory Securities Exchange Limited. Council of the Asia Society AustralAsia Centre; and from 1998 to June 2004, Chairman of the His career spans 40 years in stockbroking and Sydney Legacy Citizen’s Committee. He served as investment banking, including as Managing Chancellor of Macquarie University from 2002 to Director in 1984, and Executive Chairman from February 2008; and as a Director of the ABC from 1985 until 1999, of what is now the Deutsche 2000 to 2004. Bank Group in Australia. He was Chairman of the Deutsche Bank Asia Pacific Advisory Board and a In 2002 he was appointed an Adviser to the Director of Deutsche Bank Asia Pacific from 1999 Marsh Group of Companies. In June 2004 he to 2001. He was also Chairman of Deutsche Asset was appointed a Director of the Queensland Management (Australia) Limited from 1997 until Investment Corporation. 2000. Mr Newman retired from Deutsche Bank He is Chairman of the Australian Father’s Day in July 2001. Council; the Taronga Zoo Foundation; Patron Mr Newman has chaired a number of Asian of CEDA; Member of the Business Council of business alliances including the East Asia and Australia’s Chairmen’s Panel; and Civil Patron, Oceania Stock Exchange Federation, and the Royal Australian Naval Reserves, Professional Australia Taiwan Business Council. Studies Program. He has been an adviser to Australian governments, Mr Newman was awarded a Companion of the as a member of the Consultative Committee on Order of Australia, AC in 2002, and an Order Relations with Japan (1984–87); a Commissioner of Australia, AM in 1994. In 1999 Mr Newman of the National Commission of Audit (1996); a was awarded the Economic Medal First Class member of the Business Advisory Panel established by Taiwan’s Ministry of Economic Affairs for by the Minister for Multicultural Affairs (1997– services to Australia-Taiwan relations; in 2001, the 2002); Chairman of the National Judging Panel AustCham Singapore President’s Medal for services for Innovation in Local Government (1997–98); to Australia-Singapore relations; and in 2002 was Chairman of the Commonwealth Government’s made an Honorary Life Member and Fellow of National Year 2000 Steering Committee (1997– the Security and Derivatives Industry Association 2000); and the Business Mature Age Workforce (SDIA). In 2003 he was awarded the Centenary Advisory Group (2000–01); Co-Chair of the Medal for outstanding service to the financial Singapore Australia Business Alliance Forum services industry. (1999–2002); Member of the New South Wales Premier’s Major Events Board (2002–04); and Chairman of the Federal Treasurer’s Financial Sector Advisory Council (1998–2007); Sydney Convention and Visitors Bureau (2001–07); and Tourism New South Wales (2002–07). In 1997, he was Australia’s Private Sector Representative to the First Commonwealth Heads Maurice Newman AC of Government Meeting Business Forum held in London; and in 1999 led a delegation of senior Australian executives to New York promoting “Australia, the Dynamic Success Story of the Asia Pacific—A Centre for Global Financial Services”.

CORPORATE REPORT 13 Board of Directors continued

Janet Albrechtsen Mark Scott

Appointed a Director for a five-year term Appointed Managing Director for a five-year from 24 February 2005. term from 5 July 2006. Janet Albrechtsen, a former solicitor, is a columnist Prior to his appointment as ABC Managing with The Australian newspaper. She has also Director, Mark Scott spent almost 12 years in written for The Wall Street Journal Asia, The a variety of editorial and executive positions Australian Financial Review, The Sydney Morning with John Fairfax Publications. From 2003 to Herald, The Age, The Sunday Age and other 2005 he was Editor-in-Chief, Metropolitan publications. newspapers, and during 2005 became Editor-in- Chief of Metropolitan, Regional and Community She was previously employed with law firm newspapers. From November 2005 he was Freehill, Hollingdale and Page, practicing in the Editorial Director, with responsibility for the areas of banking and finance, corporate and management and editorial direction of the securities law. newspaper divisions and websites along with Ms Albrechtsen has a doctorate in law from the the editorial and commercial performance of the University of Sydney Law School where she has Fairfax newspaper magazine division. also taught. Mr Scott holds a Bachelor of Arts, Diploma Peter Hurley in Education and a Master of Arts degree in Government from the University of Sydney. During Appointed a Director for a five-year term 1992–93 he completed a Masters degree in Public from 14 June 2006. Administration at Harvard University. Peter Hurley is a businessman in the hotels industry. He is National Senior Vice-President of Steven Skala the Australian Hotels Association, State President Appointed a Director for a five-year term of the Australian Hotels Association (South from 6 October 2005. Australia) and Chairman of Hospitality Group Steven Skala is Vice-Chairman, Australia and New Training, the largest group apprenticeship and Zealand of Deutsche Bank AG. He is a director and training scheme in South Australia. Mr Hurley is former Chairman of Hexima Limited, a director of a foundation board member of the Independent Deutsche Australia Limited, Max Capital Group Gaming Corporation and Deputy Chair since Ltd, Wilson HTM Investment Group Limited, The 1994. He is also Deputy Chairman of The Adelaide Australian Ballet and the Centre for Independent Football Club. Studies. Mr Hurley has previously served as a Board Member (1997–2003) and Chair of the Audit Committee of the South Australian Tourism Commission, and as a Board Member of the Australian Tourist Commission (2000–04).

Janet Albrechtsen Peter Hurley Mark Scott

14 CORPORATE REPORT SECTION 1

Mr Skala serves as Vice-President of The Walter and Eliza Hall Institute of Medical Research and as a Trustee of the Sir Zelman Cowen Cancer Foundation. In addition, he is a Member of the International Council of The Museum of Modern Art (New York), the Grievance Tribunal of Cricket Australia, The Global Foundation and the Advisory Council of the Australian Innovation Research Ron Brunton Centre. Appointed a Director for a five-year term Mr Skala was Chairman of Film Australia Limited which expired on 1 May 2008. until its recent merger into Screen Australia, is the Ron Brunton is the Director of Encompass immediate past Chairman of the Australian Centre Research Pty Ltd—an organisation engaged for Contemporary Art, and was a director of the in anthropological and socio-economic Channel 10 Group of Companies and The King research, concentrating on native title, Island Company Limited. Between 1985 and 2004, Indigenous heritage, immigration and he was a partner of Arnold Bloch Leibler, Solicitors environmental issues. and head of its corporate and commercial practice. A widely published writer, Dr Brunton was Keith Windschuttle a fortnightly columnist for The Courier Mail from 1997 until 2003 and was a Senior Appointed a Director for a five-year term Fellow at the Institute of Public Affairs from 14 June 2006. from 1995–2001. Keith Windschuttle is an historian, author, editor In addition, Dr Brunton has published and publisher. He is the editor of Quadrant research papers and books on a wide magazine and the publisher of Macleay Press. range of anthropological issues and He began his career as a journalist and remains has lectured in anthropology at various a frequent contributor to major Australian and universities in Australia and the University international newspapers, international journals of Papua New Guinea. and academic publications. Mr Windschuttle has written eight books on Australian history, journalism and the media. For 20 years he was a lecturer in Australian history, journalism and social policy at a number of Australian universities. He has also been a visiting and guest lecturer at a number of universities in the United States. John Gallagher QC

Re-appointed for a three-year term from 24 February 2005. Appointed Deputy Chairman until term expired on 23 February 2008. Mr Gallagher is a Barrister and Queen’s Counsel whose practice involves civil and Steven Skala Keith Windschuttle criminal law. Mr Gallagher was formerly a Director of Mackay Television Limited (1971–87) as well as a Director of companies operating hotels and liquor facilities in Queensland and New South Wales from 1960–96.

CORPORATE REPORT 15 Board Directors’ Statement

Twenty Five Years On: Innovation and The ABC Charter ABC Achievement

This Report marks the 25th anniversary of the Rather than waiting for the digital future to Australian Broadcasting Corporation and the arrive, the ABC has helped create it, leading the legislative Charter that has empowered and guided way and giving practical meaning to the “digital the work of successive Boards and staff. dividend”—using the technology to make ABC The re-invention of the ABC from “Australian content available in more ways, more easily, and Broadcasting Commission” to “Corporation” more often—as vodcasts and podcasts, through followed the 1981 report of The ABC in Review: internet streaming, information-rich ABC websites National Broadcasting in the 1980s, in which the and specialised mobile phone content. Government-appointed committee of review (Dix The ABC’s range of diverse content, available freely Committee) recommended the Commission be to all Australians in every part of the country, has abolished. In keeping with the prevailing spirit of no parallel in commercial radio and television. public sector reform, the Dix Committee proposed that the ABC be reconstituted to become a more The interest shown in the new means of self-determining, businesslike and accountable experiencing ABC content has exceeded statutory corporation. expectations. Ten million vodcasts (scheduled digital video downloads) of The Chaser’s War Its report cited innovations such as “the videotape, on Everything were downloaded in 2007. In teletext, stereophonic transmission and satellite October 2007, ABC Radio National recorded its services” that were going to radically change the 20 millionth download since starting podcasting environment in which the ABC would operate. The (scheduled digital audio downloads) in June 2005 Committee’s basic judgement was correct. But and in the 12 months during 2007–08 it recorded developments in media and communications over a total of 17.3 million downloads. the last quarter of a century have occurred of a kind and on a scale that dwarfed the expectations Further innovations included Playback, an internet of the Review. television service, the launch of ABC Local, a suite of 60 new local online sites based around regions Notwithstanding that the challenges of the served by ABC Local Radio, and the beginning of digital media age are far greater than foreseen, the ABC’s Continuous News Centre to deliver news the underlying purpose of national public 24–hours–a–day to every outlet of the ABC— broadcasting—and the ABC Charter—remains ABC1, ABC2, ABC Online, Australia Network, ABC constant. As the Corporation approaches the end Radio and every available destination within the of its current funding triennium, in June 2009, the digital domain. tests of performance remain familiar: how well has it maintained faith with the Charter and audiences while demonstrating creative leadership and innovation in a dynamic industry environment?

16 CORPORATE REPORT SECTION 1

ABC International Recreating Television Production

The year has seen unprecedented growth of As the ABC continues to expand as a digital media the ABC’s international services and, with it, network, production techniques that were developed an expansion of Australia’s profile and active during the analog age are losing relevance. citizenship in the Asia-Pacific regions. With television content now viewed on a growing Australia Network television, which the ABC number of screens and devices, far beyond the operates under contract from the Department television screen, this is particularly true. Moreover, of Foreign Affairs and Trade, has a surveyed since costs are growing and revenue is fixed, a monthly audience reach of approximately seven sustained effort is required to ensure the ABC is million people across the Asia Pacific region. In providing the maximum benefit to the people of partnership with Vietnam Television (VTV), the Australia from existing budgets. major Vietnamese television broadcaster, Australia The Boston Consulting Group in 2007 undertook a Network began broadcasting two hours of review of ABC television production and identified prime-time content each weekday subtitled into the need for a new, flexible and more efficient Vietnamese. The network expanded its distribution television production model for the digital world. in Thailand and Indonesia; and launched officially in Malaysia on the Astro platform. In India it The model, since adopted, by the Corporation is consistently achieved larger audience reach in the intended to strengthen the ABC in several ways. six key metropolitan markets than competitors Program quality will be maintained and savings such as CNN and the BBC. identified by the review will be invested in new content and new technology. In progressing the network’s bid to attain official “landing rights” in China, a formal content sharing Emergency Broadcasting agreement between the ABC and CCTV, China’s The ABC has continued to be a distinctive presence national broadcaster, has been signed. in Australian life this year by offering Australians Radio Australia continued to enhance its relevance a place to connect with one another’s stories, by revitalising its online site, creating new program experiences and points of view—at both the local schedules for the Chinese service and reviewing and the national level. its Indonesian language output, based on focus The strong and unique connection between the ABC group feedback from across Indonesia. Radio and the communities it serves becomes especially Australia completed the Bahasa version of the 26- apparent during times of crisis, such as cyclones, part language teaching series, English for Business. floods and fires, during which ABC Radio actively Radio Australia continued to develop its transforms itself to become the community’s distribution network by gaining agreement for a emergency broadcaster. 24-hour English FM service in Laos and negotiated During floods in Gippsland in Victoria, storms on the rebroadcast contracts in Cambodia. Sunshine Coast in Queensland, or bushfires at Port The role of ABC International also extends to the Stephens in New South Wales, the scenes at ABC provision of capacity-building and advisory work Local Radio were often similar. ABC Radio became with media organisations in the Asia-Pacific area the medium through which listeners also kept one that are funded by the Australian Agency for another informed—via talkback, or email or SMS. International Development (AusAID) and other Local residents were continually updated on the international agencies. extent of flooding or fires and given relevant Together with Australia Network and Radio warnings that helped save both lives and property. Australia, these projects contribute uniquely While other normal services were either disrupted or to Australia’s regional citizenship and sense of suspended, ABC Local Radio remained a constant, a regional community. source of information each community was able to rely upon and trust.

CORPORATE REPORT 17 Board Directors’ Statement continued

ABC Television to More Australians: Editorial Policies ABC1 and ABC2 The Board is accountable, through Parliament, to Digital television began in Australia seven years the Australian community. ago with plans to switch off the analog signal One of its responsibilities, under the ABC Act, is at the end of 2009. Today, less than half of to ensure that the gathering and presentation of Australia’s households are able to receive the news and information by the ABC is accurate and digital signal and the switch-off is now scheduled impartial. for December 2013. The trust placed by Australians in the ABC’s The evidence from every other nation seeking integrity also imposes a larger obligation—to to move from an analog to a digital media ensure that ABC journalism continues to live up to environment is that content drives take-up; it gives the high professional standards the public expects people a reason to switch to digital. of it. The ABC is in a unique position—with an accent The Editorial Policies of the ABC, an extension on content, as well as technology—to help ensure of the statutory obligations under the ABC Act, this public policy goal is met by encouraging are a practical reference point for makers of ABC audiences to embrace the digital television future. content, setting out standards for that content. ABC Television was redefined as a multiplatform, They also describe and explain to staff and the digital broadcaster in February 2008 and the two community the editorial and ethical principles ABC Television services rebranded as ABC1 and fundamental to the ABC. ABC2. As an adjunct to this, ABC Television began Work continued throughout the year on a public education campaign with a series of on- strengthening consistency with and clarity of air promotions explaining what digital television understanding of the ABC’s Editorial Policies, was, how to connect a set-top box and how to including a series of educational seminars for ABC tune a receiver to receive it. journalists on core issues affecting media and the A website abc.net.au/newtv was created to show practice of journalism. the ways in which ABC Television content was now As well, quality assurance projects on corrective more widely available—through ABC1, through actions and accuracy have been undertaken and digital television on ABC2, and through the further reviews on impartiality of ABC content are computer with vodcasts and streaming. in progress. Each of these initiatives has resulted in growing The purpose of these quality assurance reviews audiences for ABC Television programming and is to provide additional, important information continues to raise awareness of and interest in so that the Board might comprehensively assess digital television. the standards and integrity of ABC news and information content.

Arising from the Sources and Conflicts review of editorial policies relating to sources and journalists’ reporting of events in which they are participants, both the ABC Editorial Policies and ABC Code of Practice were amended.

Similarly, the Board has maintained an active oversight role across ABC operations and accountabilities, to ensure the ABC performs efficiently and with maximum benefit to the people of Australia as required under Section 8 of the Australian Broadcasting Corporation Act 1983.

18 CORPORATE REPORT SECTION 1 ABC Advisory Council

Back row (left to right): Rosemary Redgen, Joshua Knackstredt, Moira Neagle, Anthony Peters, Jaime Phillips, Joanne Roach, Joel Buchholz, Victoria Shenstone and Geoffrey Cadogan- Cowper. Front row (left to right): Craig Wallace, Jane Munro (Convenor) and Catherine Prosser.

The ABC Advisory Council is established under the • Carries out community consultation programs provisions of the ABC Act to provide advice to the seeking community views on ABC programming Board on matters relating to the Corporation’s initiatives and policies. broadcasting programs. The Advisory Council and the ABC Board continued The ABC Board appoints the 12 members of to build on the Council’s role in advising the ABC the Council for a period of up to four years. The Board on community views. The ABC Board Chairman public are invited to apply to join the Council met with the Advisory Council at each meeting. through promotions on ABC Radio, Television and It also met with ABC Divisional Directors to discuss Online and advertisements in the press. This year, key areas of interest including radio, television and Rosemary Redgen from the Northern Territory, audience research. Moira Neagle from South Australia, Victoria Shenstone from Queensland and Craig Wallace The Council met three times during the year and from the Australian Capital Territory joined the provided feedback to the ABC Board on a wide range Council. of programs and services.

The role of the ABC Advisory Council, under It prepared papers on: Section 11 of the ABC Act is to “either on its own • Young People’s Engagement with the ABC (July initiative or at the request of the Board, advise the 2007) Board on matters relating to the Corporation’s • Equity and Diversity—Disability on the ABC broadcasting programs”. (December 2007) • Science—ABC Treatment and Programming The Council: (December 2007). • Facilitates communication between the community and the ABC Board These papers have been circulated in the ABC and will • On its own initiative provides advice to the be considered in the Corporation’s strategic planning. ABC Board in relation to ABC programs and The Council’s work plan for the remainder of 2008 program policies includes discussion papers on Education and the • Provides constructive advice on ABC programs ABC, the Look, Feel and Vibe of the ABC, and issues and programming issues in response around the source of food. to requests from the Board and senior management The Advisory Council’s recommendations and • Provides an overview for the Board of commendations for the year, together with responses community concerns and interests from ABC management, appear in Appendix 6 (page 188).

CORPORATE REPORT 19 The Year Ahead

Ten years ago, the ABC Board reported on the continuing place of the national broadcaster in Corporation’s planning for the future digital media the Australian community and cultural life. It is an environment, including the introduction of digital opportunity for the ABC to demonstrate how well television in 2001 and the expansion of internet it has fulfilled its Charter obligations and delivered services that were still in their early pubescence. At maximum benefit to the people of Australia over that time ABC submissions to government centred the past three years. It is also an opportunity to 2009on the promise of an uncertain digital future. propose new initiatives that strengthen the value of the ABC as a media space where Australians The Corporation has since been a proven come to be informed, entertained and to learn pacesetter that, year after year, focuses on and talk with one another. innovation and improved efficiency to deliver on the reality of digital media. In addition to An analysis by two Australian academics in 2005* the ABC’s two national television and five radio concluded that the presence of a broadcaster such networks, it provides dedicated internet television as the ABC in an otherwise free enterprise market and audio channels, podcasts, vodcasts, internet resulted in identifiable benefits for the industry streaming, ever-changing local and specialist and for audiences, including greater diversity, websites—and, increasingly, mobile services. lower “collusion” and greater market coverage. Internationally, too, the output of Australia The ABC believes that its value is likely to become Network and Radio Australia extends across media even more evident as time passes. Audience platforms and reaches target audiences through a fragmentation and the continuing proliferation variety of distribution vehicles. of delivery systems is likely to result in increased foreign content and pressure on the capacity of The ABC remains committed to doing all it commercial media to invest in high cost Australian reasonably can to secure its place in the Australian content. In such an environment, for example, the and international media landscapes. Those reliance on Australian content quotas may become environments are still characterised by rapid obsolete and fail to support the objectives of technological change, more competition for the cultural policy. attention of audiences, complex and evolving patterns of consumer behaviour and changing The ABC’s Triennial Funding Submission will operational models. Specifically, in 2007–08, the propose an increase in levels of Australian Corporation has taken tough strategic decisions content, the creation of specialist television and about the way it will make and acquire television radio channels, increased use of fast broadband programs in the years ahead. It will take advantage delivery and enhanced availability of rich media of maturing digital technologies and work experiences for people throughout the nation. The processes to deliver operational efficiencies which, Submission will also address the ongoing issue of in turn, are intended to free up resources to invest financial sustainability for the national broadcaster in new content. operating in 60 metropolitan and regional centres.

The current funding triennium (2006–09) will end The digital future is now—and the ABC’s in June next year. Accordingly the ABC will make challenge is one of continuous innovation and a new submission to the Government about the creative excellence.

* Alcock and Docwra, “A simulation analysis of the market effect of the Australian Broadcasting Corporation”, Information Economics and Policy, Vol 17, No 4, October 2005, 407–27.

20 CORPORATE REPORT The digital future is now 2009 Stories of the new world

“ One of our greatest challenges is that the type of media experience teenagers and people in their twenties now expect differs profoundly from that of the pre- digital generations. We have to make the ABC relevant to them today, as their media habits for tomorrow are forming.”

Mark Scott, ABC Managing Director ABC Digital Media Forum, 29 February 2008

“It’s there when I need it and want it, ’cause I’ve got so much else going on.“ Nick O’Conner, 24, surfer, student, May 2008

MAGAZINE 21 “With fast broadband on its way everywhere … the ABC is today where the public will be tomorrow.“

Tony Jones, Presenter of Lateline and Q&A. TV jumps out of the box

With the launch of iView, Australia’s first full-screen internet television service, audiences now have more choices than ever.

The rebranding of ABC Television as The ABC’s Director of Television, clearly shows that Australians love ABC1 and ABC2 in February this year Kim Dalton, said the response to to watch television this way.” was just the beginning of the ABC’s iView has been very positive. In 2007, the ABC recorded 18.6 digital television revolution. “This confirms our belief that million video downloads. No longer just a single channel, Australians want quality content on Programs on iView are updated the ABC is Australia’s first free-to- a variety of platforms and the ability regularly and content will be air, multiplatform, multichannel to watch this content at a time that increasing throughout the year. television service. suits them,” Kim said. “We are looking at additional iView is an online video streaming “Every time we do something in the channels, but first we want to get player (developed in-house by ABC digital space, viewers really leap to understand our audiences a bit Innovation) that provides audiences at it. The enormous success ABC more,” Kim said. with a high-resolution, full-screen Television has had in providing our viewing experience on the computer. content online through vodcasting

22 MAGAZINE “With fast broadband on its way everywhere … the ABC is today where the public will be tomorrow.“

Mark Scott ABC Managing Director iView launch, 23 July 2008

It’s as easy as… ABC Now—also invented by the ABC Innovation team—is a computer desktop application that makes it much easier to find what you’re looking for on the ABC.

Like most good things in life, ABC Now is free and easy to use. It’s been downloaded by more than 90 000 people since it was launched at the end of 2007. ABC Now allows users to gather television, radio and news content within a single application that sits on your computer desktop. Once your favourite content is bookmarked you can be listening or watching in just two clicks. “The nice thing about ABC Now was that it was a bit of a surprise for audiences,” said Abigail Thomas, ABC Innovation’s Head of Strategic TV jumps out of the box Development. “It struck a chord with the local radio listeners, in For more Australians than ever, the digital future is now. particular, because it’s a very simple way of finding exactly what you want quickly and easily.” What a view Abigail said it was a “signature project” for the Innovation team. iView launched with 72 feature programs covering 40 hours “We are not simply meeting of television across five content channels, with more to come: documented audience needs and • ABC CatchUp, showcasing key weekly programs from trends—we’re actually creating ABC1 and ABC2 something that no-one knew they • ABC News, the latest news and weekly current affairs wanted until they had it.” programs • ABC Kazam!, a kids’ fantasy channel offering a mix of action, adventure and animation • ABC Docs, a selection of natural history programs, social documentaries and factual series • ABC Arts, a specially crafted schedule that celebrates the arts in Australia and overseas. There is also a sixth channel, ABC Shop, which previews programs that can be rented or purchased from ABC Shop Downloads.

MAGAZINE 23 Hitting new highs

Social networking helped Summer Heights High to reach younger audiences.

Summer Heights High was a favourite with audiences when it screened in late 2007, attracting an average of 1.3 million viewers. The final episode captured a share of almost half of all viewers aged 13–24—and it was one of the most popular vodcasts for 2007. The program used online, mobile and social networking sites to help build “buzz” in the

Tomorrow’slead up to screening.audien With teasers on YouTube, ce today Facebook and MySpace pages (and more than 250 000 friends), Mr G, Ja’mie and Jonah were everywhere. The strategy clearly paid off, pulling in a huge audience in a demographic ABC Television has traditionally struggled to attract.

For Ja’mie, Jonah, Mr G and their friends, the digital future is now.

All mashed up It’s not just big kids who like to mashup played on ABC1 and ABC2”. content online. On ABC Kids the Another user-generated content Zimmer Twins provides the characters, project is RollerMache, a “make backgrounds and tools to help kids and do” site for kids in regional create broadcast-quality animation. Australia. The site teaches kids Dan Fill, ABC Television’s Head of how to make different types of Multiplatform Production, said “we had animation and zines (self-published 100 000 films made by children and magazines), and their work is about 100 of them have so far been showcased in online galleries.

24 MAGAZINE And the winner [is]… triple j knew it was onto something were thrilled to be in the same ABC big when it went back to high studio where another high school school in 2008. The success of band, Silverchair, recorded their Unearthed High and the quality of first single. In the ABC’s biggest the winning track “Cult Romance” user generated success story, since by Sydney band [is], has ensured August 2006 triplejunearthed.com the competition becomes an annual has recorded more than 2.1 million event. The band members (also downloads, 5.2 million streams and featured on the cover of this report) showcased more than 15 000 bands. ’s audien ce today

Ancient stories, new voices Dust Echoes has been feted around the world for its innovative use of graphics combined with old-fashioned storytelling—the project won the Australian Interactive Media Association’s Best Children’s and Best Cultural, Lifestyle or Sport website awards. The project is a collaboration between ABC Innovation, Deakin University and the Djilpin Arts Aboriginal Corporation.

Game on! It’s by gamers for gamers: Good Game, Australia’s first crowd-sourced video game is proving a hit with its young audience. In this space, games are designed collectively online. After peer and professional review, the game concept is locked in and the competition begins. “Since Good Game became a flagship for ABC2, it has hit its niche perfectly. It has a small audience but they own it—it’s one of the most active communities on all of the ABC,” said Dan Fill, ABC Television’s Head of Multiplatform Production.

MAGAZINE 25 Chasing the audience The success of The Chaser’s meters were introduced in 1991. 2007 alone. Lisa Walsh, ABC War on Everything showed A preview clip on The Chaser’s Head of Audience Research, the power of digital media MySpace page received close said that The Chaser’s success to extend the reach of to 100 000 hits in the following highlights the effect of ABC content. week, and even the banner ads cross-platform marketing and The Chaser’s APEC stunt drew on Facebook attracted 125 000 distribution. “Audiences are 2.3 million viewers to become page impressions. demanding content through a the most watched comedy on The series itself recorded more variety of sources,” she said. ABC Television since people- than 10 million downloads in

More people, more ways,

The stunt: The Chaser team drove a fake motorcade through streets of Sydney’s CBD that had been closed for the Asia-Pacific Economic Cooperation (APEC) forum in September 2007. They were ushered through two police cordons as they entered the restricted “red” zone. The joke showed up the massive security effort but police did not see the funny side and charged 11 crew members, among them Chas Licciardello dressed as Osama Bin Laden, for breaching APEC security.

It’s Sunday morning in Spain and Marisa is teaching her son Miguel to make pancakes. When she’s not cooking food she’s researching it—Marisa is an associate professor of food science at the University of Vigo. In her office she listens to ABC Classic FM on the internet. “It helps me concentrate.” Marisa is also a fan of ABC Radio National podcasts such as The Science Show and regularly downloads television programs like Catalyst and Enough Rope.

For Marisa and Miguel, the digital future is now.

26 MAGAZINE SECTION

ways, more often

For these future stars, and thousands of other ballet lovers around Australia, the digital future is now.

Best seat in the house ABC2 is fast becoming the home of live ABC Shop Downloads performing arts on Australian television.

Video content that was previously The Chaser’s War on Everything, At several regional cinemas across Australia the free only available on DVD can now Summer Heights High, Enough screenings of Graeme Murphy’s Swan Lake were be previewed, bought or rented Rope, Bananas in Pyjamas and standing room only events, with audiences filling directly from ABC Shop Online. The Cook and the Chef. the aisles, foyers and backstage areas to watch the The ABC Shops Download service The service’s free media player, ballet screened live from the Sydney Opera House. was launched in June 2008 with developed in Australia, provides ABC2 Live Presents Swan Lake was a collaboration a catalogue of 250 hours of video customers with state-of-the-art between ABC Television, the Australian Ballet, the including iconic programs such as picture quality across different Australia Council for the Arts and the Australian platforms in just a few clicks. Film Commission (through its Regional Digital “The Shop Downloads service Screen Network). significantly extends the product It was the first in a series of live events planned for offering of the ABC Shop Online, ABC2 during 2008. Sophia Zachariou, Executive which is already one of Australia’s Producer ABC Television, said “we’re making the leading commercial sites,” said performing arts accessible”. Lynley Marshall, Director of ABC With cameras positioned in the front row, wings Commercial. “Audiences now have and back stage viewers get unparalleled access to an easy and convenient digital performers. “We like to think of it as giving people option to purchase our content.” the best seat in the house,” Sophia said.

MAGAZINE 27 At every stage of news making, the digital future is now.

The centre of news Newsrooms across the country “As soon as a crew gets back from the continuous streams of news, 24-hours- are being transformed as the ABC field, footage can be downloaded pretty a-day, to every outlet of the ABC— develops its Continuous News much instantly and made available ABC1, ABC2, ABC Online, Australia Centre (CNC). to every reporter and producer in the Network and across ABC Radio. Australians are turning to the ABC for news newsroom, whether they’re filing for When the ABC’s new breakfast news and current affairs in record numbers—on radio, television or online,” Craig said. program—from 6–10 am weekdays— radio, television and online. As a result, a For audiences it means a faster, more starts later this year on ABC2, it will new media management system is being comprehensive service on existing and operate out of a new automated studio installed in ABC newsrooms. developing continuous news platforms. in Melbourne. The live program will The ABC’s Head of News Coverage, “In the news business it changes include breaking news and video feeds Craig McMurtrie, said the digital roll- everything—how we deliver the news of interviews from ABC Radio studios. out represents a major shift in the ABC’s and how Australians receive the news.” approach to news gathering and delivery. The CNC will ultimately provide News never

28 MAGAZINE “Fast-paced and exciting” is how Kirsty Heenan describes her job as an online producer/presenter. By the end of her afternoon shift she will have written, presented and edited up to six video news updates along with several stand-alone sports, weather and Zooming in business bulletins for ABC News Digital news gathering and technology Online. The 22-year-old graduate also enables the delivery of more relevant from the Queensland University content to local and regional areas. of Technology thrives on the pace. The ABC extended its role as the modern day “It’s a very dynamic environment “town square” for local communities when and we all enjoy the buzz of new it launched 60 new ABC Local sites in 2007. stories coming in,” Kirsty said. The multimedia portals provide a gateway to The multiskilled team use digital ABC Online and support a range of features workstations for editing and that create a rich online experience. These publishing and an automated include webcams, photo galleries, video news system to operate their own stories, maps and podcasts. autocue in the studio.

Let the debate begin

Unleashed was a real hit in the ABC’s 2007 online News never stops election coverage. ABC Online’s opinion site Unleashed was launched just before the election was called to capitalise on the excess of punditry and hot air that abounds during a poll. But it lived on as a place where considered opinions on almost any topic have been published and debated by ABC readers. “It should be very vigorous and lively and an uninhibited space,” said Bruce Belsham, Editor, abc.net.au. In its first week, the site received more than 700 responses to the opinion pieces on issues ranging from the drought to drugs, women in politics, musings on the possible election date and of course, the likely outcome. “On other sites you kind of know the range of opinions you are going to get—they will be either left or right or centrist,” Bruce said. “What we are trying to do is to provide a kind of rugged range of views, without that sense that there is a house bias.” With 230 different writers to date and more than 70 000 comments published, Unleashed has helped ABC Online become the host for a new style of debate, one that is both initiated and conducted exclusively by ABC audiences.

MAGAZINE 29 Asia Pacific Podcasting English Radio Australia has reinvented itself through digital distribution. Behind NewsHour The demand for English-language learning in Asia is driving It’s midnight and Australia Network’s substantial increases in the ABC’s online traffic. current affairs program NewsHour is Programs from Radio Australia, the ABC’s international live-to-air. In the Asia time-zone, it’s prime-time: 10 pm in radio and online service, account for 20% of the 41 million Hong Kong, 9 pm in Indonesia and Singapore. Presenter Jim ABC podcasts downloaded in the last year, with English Middleton gives us a snapshot of his day. lessons in China drawing the biggest audience. Radio Australia’s programs are unique in a crowded Late morning: My day normally starts somewhere between market: free, bilingual (explanations in Indonesian, Khmer, 11 and 12 o’clock, when I’ll go online for the latest news. I can be called on to do an interview at almost any time, so Mandarin and Vietnamese and conversation in English) with it’s important to have a broad understanding of where the study notes and audio transcripts. news cycle has moved since the program went to air. The challenge, according to Hanh Tran, Radio Australia’s Midday: A chat with the program’s Executive Producer, Chief Executive, is how to get these English lessons to John Beeston, about plans and priorities for the show. new Asian audiences. “The way this rapidly emerging aspirational audience accesses information is vastly Afternoon: Some down time in the afternoon. Depending on events, I could do a pre-recorded interview. different to that used by generations before them,” he said. 5 pm: I start gearing up again, checking for the latest developments. I’ll watch international services like BBC World and CNN to see what they’re running. 7 pm: Head into the NewsHour office at the ABC in Melbourne. If I’ve done a pre-record, there’ll be some post-production work. 8.30 pm: Through the evening we’ll review the line-up with the Executive Producer. Given the time difference, stories tend to resolve themselves late. There are titles to be recorded, interview briefs to prepare, interviews to do and introductions for stories to edit. Midnight: In the studio to present the program. 1 am: Off-air and, after a quick debrief, home to bed.

30 MAGAZINE Making news in the region Digital technology is helping the ABC to meet the demand for quality news and current affairs.

In Asia and the Pacific there’s no such thing as a slow news day—and so that the ABC can capture this dynamic news environment, it is establishing the largest news centre covering the region for the international market. “The Asia Pacific News Centre will create a news operation that is unrivalled in the region,” said Kate Torney, Head of Asia Pacific News. The Centre will bring together the news and current affairs operations of Australia Network and Radio Australia. Most of the 60-strong team of journalists and producers will work from the Centre’s newsroom in Melbourne, with specialist reporters based around Australia and the region. “We’ve been able to explore a range of new approaches to news production through the use of the latest digital broadcast technology,” Kate said. Asia Pacific conversations Finger on the pulse Tania Nugent and Clement Paligaru are would blog about their experiences. programs Nexus and English Bites, Tania the presenters of Pacific Pulse, a new The My Pacific Story blog gives audiences is getting used to approaches from weekly program to air on Australia a preview of the rich and vibrant stories viewers. “I was surprised to find out first- Network—the ABC’s international waiting to be told across the region. hand just how popular the services and satellite television service. They decided “There’s nothing out there currently that English-language vodcasts are,” she said. that as they travelled around the region just looks at the Pacific,” Tania said. Approximately 400 000 English Bites gathering material for the show, they As the face of the Network’s education vodcasts were downloaded in 2007.

For many communities around the Pacific, the digital future is now.

MAGAZINE 31 Section 2 Overview

Julian Morrow from The Chaser conducting the ABC 75th Birthday Quiz in Federation Square, Melbourne (August 2007). The event attracted around 55 000 people. ABC Audiences Audience Trends The last 12 months marked a period of television and radio audiences, while its online unprecedented change and evolution in the audiences grow at a rate three times faster than distribution and consumption of audio and video total Australian internet usage.2 The ABC has content both in Australia and around the world. developed and nurtured audiences for ABC Online In Australia, the ABC has positioned itself as a by offering increasing quantities of audio and leader in free-to-air multi-channelling, digital visual content—including complete television television, digital radio and the distribution of programs—via streaming and downloading. both audio and video content online. As the Corporation redefines its role as a At June 2008, the ABC’s combined reach across distributor, producer and programmer of content, television, radio and online was 72%, consistent the need to understand audience expectations with the result recorded in June 2007 (72%).1 In 1 Newspoll, ABC Awareness and Usage Survey 2008 and ratings analysis conducted in an increasingly fragmented media environment, the same month in 2007 and 2008. the ABC is largely maintaining its traditional 2 Nielsen Online, NetView, AU–Monthly–Home and Work Panel, July 2007–June 2008.

32 ABC OVERVIEW SECTION 2

and behaviour across generations of Australians Demand for the DVD was also strong, with nearly is more vital than ever. Moreover, the ABC is 60 000 units of The Chaser’s War on Everything, operating in an increasingly global media market. Series 2, Volume 1, shipped to commercial outlets Audiences are gaining greater control over when, since its release in August 2007. where and how they consume content. They On 12 September 2007, The Chaser’s War on also participate more actively in its creation. Everything achieved the third-largest audience on Research commissioned by the ABC shows that, record for a television program broadcast by the among users of ABC Online, close to 60% have ABC.6 This episode featured an APEC-related listened to ABC Radio content via the site.3 In the stunt7 which generated significant online and off- same period, there were significant increases in line pre-broadcast publicity for the program. The viewership of ABC Television and News content, so-called “APEC episode” of The Chaser’s War on with one in two ABC Online users now watching Everything achieved a five-city average audience video content on the site. of 2.3 million and a free-to-air viewing share of The ABC is increasingly using the internet in 42.5%.8 On ABC Online, vodcast downloads of combination with traditional broadcast media the program also peaked in that week (10–16 to enhance the audience experience. While it September) at 1.05 million.9 In September, almost is not yet possible to measure the net reach of 177 000 Australians visited The Chaser’s website, programs across multiple platforms, platform- driving a record number of visitors that month to based audience measures demonstrate audience ABC Television Online.10 interest and demand for content through a variety The significant audience achieved by The Chaser’s of sources. War on Everything across platforms illustrates the The second series of The Chaser’s War on power and potential to reach a mass audience Everything, broadcast on ABC Television, illustrates on television, while an active presence in the the effect of cross-platform marketing and digital media space is also extending the reach, distribution: in the period from July to December accessibility and life of ABC content well beyond 2007, the program achieved a five-city series the broadcast. In the past 12 months, there average of 1.6 million viewers on ABC1 when has been a continuing evolution of ABC Online screened on Wednesday evenings at 9 pm, content and with this a concomitant rise in usage positioning it as one of the highest-rating ABC1 of its various rich media offerings.11 While some of programs of the year. In the aggregated regional these newer content areas are not able to attract markets, it achieved a series average audience of the mass audiences of traditional television and 635 000.4 The vodcast of the program was made radio, their influence on community perceptions available for download on ABC Online shortly and their longer term contribution to the wide after the broadcast. In the period from July to reach and appeal of the ABC will become pivotal. December 2007, 7.2 million vodcast downloads were recorded. During the broadcast period, more than 800 000 plays of video clips from the 3 Newspoll, ABC Appreciation Survey 2008, June 2008. series were streamed via ABC Online5 and other 4 OzTAM and RegionalTAM data, July–December 2007. 5 WebTrends, July–December 2007. websites, including YouTube. 6 OzTAM, five-city data, January 2001–June 2008, and Nielsen Media Research 1991–2000. 7 Asia–Pacific Economic Cooperation forum, Sydney, September 2007. During the same period, the program attracted 8 OzTAM data. additional viewers when repeated on ABC1 late 9 WebTrends. 10 Nielsen Online, ABC Custom Report, AU–Monthly–Home and Work Panel. on Friday evenings and when broadcast on ABC2. 11 Newspoll, ABC Appreciation Survey 2008.

ABC OVERVIEW 33 Audiences continued

Aggregate ABC Radio Audience Share % Radio

2003–04 In a constantly changing and evolving radio Sydney 2004–05 market that is subject to the vagaries of multiple 2005–06 2006–07 layers of domestic and international competition, 2007–08 Melbourne ABC Radio continued to achieve audience growth. ABC Radio’s overall five-city average weekly reach

Brisbane increased to 3 765 000 or 33% of the five-city metropolitan population aged 10+, up by 2.1% on its 2006–07 reach of 3 687 000. ABC Radio’s Adelaide reach was up in all cities other than Adelaide, where it was steady. Average weekly reach was up Perth for all five ABC Radio Networks—ABC Local Radio, triple j, ABC Radio National, ABC Classic FM,

Newcastle and ABC NewsRadio—when compared with the previous financial year.

Canberra ABC Radio’s overall five-city share in 2007–08 was 20.7%, an 0.2 percentage-point increase 0 10 20 30 40 50 on the 20.5% share recorded in 2006–07. Local (%) Source: Nielsen Media Research increases were recorded in Melbourne, Brisbane and Adelaide, while share was down in Sydney and steady in Perth.12

Average Weekly Radio Reach–Five City ABC Radio’s estimated average weekly seven-city reach in 2007–08 was 4.1 million.13 The ABC’s

12 Nielsen Media Research, five metropolitan cities, 2006–07 and 2007–08. ABC Local Radio 13 Nielsen Media Research, radio ratings surveys 2006–07 and 2007–08. The cities surveyed in metropolitan ratings surveys are Adelaide, Brisbane, Canberra, Melbourne, Newcastle, Perth and Sydney.

2003–04 ABC Radio 2004–05 National 2005–06 2006–07 The Classic 100 Concerto Concert presented by 2007–08 ABC Classic FM at Hamer Hall, Melbourne Arts Centre–John Chen, piano, with the Australia Pro triple j Arte Chamber Orchestra (31 October 2007).

ABC Classic FM

ABC NewsRadio

0.0 0.5 1.0 1.5 2.0 2.5 Millions Source: Nielsen Media Research

34 ABC OVERVIEW SECTION 2

share in Newcastle, New South Wales, was down Television to 22.7% from 23.1% in 2006–07, but increased ABC Television experienced a strong year, in Canberra to 44.7% from 41.0%—the highest attracting significant audiences on ABC1 and level recorded in ten years. via ABC Television Online. These audiences were ABC Local Radio’s average weekly reach of further supplemented by continuing growth in 2 258 000 was the highest annual average reach viewing on ABC2. on record, up 3.8% on the 2006–07 figure of In 2007–08, ABC1 achieved its highest prime- 2 175 000. ABC Local Radio’s share remained steady time free-to-air viewing share on record in the at 10.4%, compared with 10.3% in 2006–07. 702 metropolitan markets of 17.2% (up from 16.3% in ABC Sydney’s average weekly reach of 685 000 was 2006–07). The channel increased its viewing share the highest on record, up by 1.9% on 672 000 in in Sydney, Melbourne, Brisbane and Adelaide and 2006–07, although its share was down marginally remained relatively stable in Perth. to 9.1% from an all-time high of 9.4% in 2006–07. 774 ABC Melbourne’s reach increased to 781 000, All-day (6 am to midnight) free-to-air share for up 3.4% on 755 000 in 2006–07; its share ABC1 in the metropolitan markets was 16.5%, remained steady at 11.4%. 612 ABC Brisbane’s compared with 15.7% in 2006–07.16 reach increased by 5.7% to 299 000, its highest Many programs on ABC1 recorded strong reach in the past ten years, and its share increased audiences in 2007–08, especially Australian to 9.4% from 8.9%. 891 ABC Adelaide’s reach and programs including The Chaser’s War on share were steady: reach was 194 000 (197 000 in 2006–07), while share was 10.7% (10.8% in 2006– 07). 720 ABC Perth’s reach increased by 10.3% to 298 000 from 270 000 in the previous year, and ABC1 Television Reach 2007–08, Four Weekly share was 12.0%, up from 11.1% in 2006–07.14

Sydney The five-city average weekly reach of triple j increased by 0.8% in 2007–08 to 1 032 000, up Melbourne from 1 024 000 in 2006–07; its share remained Brisbane steady at 4.4% from 4.3%. ABC Classic FM’s five- Adelaide city weekly reach increased by 2.7% to 657 000, Metropolitan up from 640 000 in 2006–07, while its share Perth remained steady at 2.4%. ABC Radio National’s Five-City All overall five-city weekly reach was up 0.3% to

661 000 (659 000 in 2006–07) and share Southern NSW remained steady at 2.2% (2.1% in 2006–07). ABC Northern NSW NewsRadio’s weekly reach increased by 3.1% to 639 000 (620 000 in 2006–07) and share remained Victoria 15 Queensland steady at 1.4%. Regional

Tasmania

Regional All

0 20 40 60 80 100 14 Nielsen Media Research, five metropolitan cities, 2006–07 and 2007–08. 2006–07 2007–08 (%) 15 Nielsen Media Research, five metropolitan cities, 2006–07 and 2007–08. 16 All five-city television data is drawn from OzTAM, July 2006–June 2007 and July 2007–June 2008. Source: OzTAM Television Ratings and Regional TAM

ABC OVERVIEW 35 Audiences continued

Everything, Spicks and Specks, Enough Rope 4.10 million in 2006–07, representing 62.4% of with Andrew Denton, Summer Heights High, the regional population, compared with 64.2% The Chaser Decides 2007, Australian Story, in 2006–07. ABC News, The Gruen Transfer, The Librarians, ABC2 Australia: Land of Parrots and The Sounds of Aus. More than 50 programs attracted metropolitan The most recent digital television study audiences of more than one million and 28 of commissioned by the Australian Communications these were Australian. and Media Authority in late 2007 found that, on a national basis, 41.8% of households indicated ABC1 increased its viewing share among children they received digital free-to-air television. This in its weekday children’s timeslots. Among represents a 12.2% percentage-point increase on children aged 0–12 years, ABC1’s free-to-air share findings in the 2006 study of 29.6%. Households was 66% in 2007–08 in the morning slot were able to access digital free-to-air television (6 am to 10 am), up from 60% in 2006–07. In the through television sets with a digital terrestrial afternoon timeslot (3 pm to 6 pm), ABC1’s share television (DTT) set-top box, television sets with was 60% in 2007–08, compared with 58% in in-built DTT decoders and computers with DTT 2006–07. ABC2’s daytime children’s programming tuners. By combining these households with between 10 am and 3 pm complements ABC1’s those able to access digital subscription television, offering (as five-city television ratings for ABC2 the study estimated that a total of 54.2% of only became available in June 2008, insufficient households nationally had access to either digital data is available to report on its performance). free-to-air or digital subscription in December In the regional television markets that are 2007.18 measured electronically (aggregated regional From June 2008, five-city daily television ratings television markets in Queensland, Northern data was released for ABC2. The channel achieved and Southern New South Wales, Victoria and a prime-time free-to-air share of 0.4% in June Tasmania), ABC1’s free-to-air prime-time share was 2008 in metropolitan areas, boosting the total 18.7%, compared with 17.3% in 2006–07. All- ABC network share to 18.1% for that month. day (6 am to midnight) share in the aggregated ABC2’s average weekly reach was 734 000 in June regional markets was 18.4% compared with 2008.19 (Please note that these results are not 17.1% in 2006–07.17 directly comparable with ABC2 data published in The reach of all television, including free-to-air and previous annual reports.) subscription television, remained relatively stable in National audience estimates for ABC2 were 2007–08. Total free-to-air metropolitan reach also collected via a national telephone survey remained stable, while subscription television’s conducted in June 2008 among adults aged 18 reach marginally increased. The decline in ABC1’s and over. The survey found 37% of adults claimed reach observed in recent years was less evident to have watched ABC2 at some time, while 23% in 2007–08. The channel’s average metropolitan claimed to have watched in the past week. Both weekly reach increased to 8.50 million in 2007– results were an increase on the 2007 survey, where 08, compared with 8.46 million in 2006–07. This 32% claimed to have watched ABC2 and only 16% represents 60.1% of the metropolitan population, claimed to have watched it in the previous week.20 compared with 60.4% in 2006–07. In the aggregated regional markets and Tasmania, 17 All aggregated regional Tasmania television data is drawn from RegionalTAM, July 2006–June 2007 and July 2007–June 2008. ABC1’s reach was 4.04 million, compared with 18 ACMA, Digital Television in Australian Homes, 2007. 19 OzTAM data, June 2008. 20 Newspoll, ABC Awareness and Usage Surveys, 2007 and 2008.

36 ABC OVERVIEW SECTION 2

ABC1 Free-to-Air Television Household ABC1 Free-to-Air Television Household Share 2007–08, 6 am to Midnight Share 2007–08, 6 pm to Midnight

Sydney Sydney

Melbourne Melbourne

Brisbane Brisbane

Adelaide Adelaide Metropolitan Metropolitan Perth Perth

Five-City All Five-City All

Southern NSW Southern NSW

Northern NSW Northern NSW

Victoria Victoria Regional Regional Queensland Queensland

Tasmania Tasmania

Regional All Regional All

0 5 10 15 20 25 30 0 5 10 15 20 25 30 2006–07 2007–08 (%) 2006–07 2007–08 (%)

Source: OzTAM Television Ratings and Regional TAM Source: OzTAM Television Ratings and Regional TAM

ABC1 Free-to-Air Television People ABC1 Free-to-Air Television People Share 2007–08, 6 am to Midnight Share 2007–08, 6 pm to Midnight

Sydney Sydney

Melbourne Melbourne

Brisbane Brisbane

Adelaide Adelaide

Metropolitan Perth Metropolitan Perth

Five-City All Five-City All

Southern NSW Southern NSW

Northern NSW Northern NSW

Victoria Victoria Regional

Queensland Regional Queensland

Tasmania Tasmania

Regional All Regional All

0 5 10 15 20 25 30 0 5 10 15 20 25 30 2006–07 2007–08 (%) 2006–07 2007–08 (%)

Source: OzTAM Television Ratings and Regional TAM Source: OzTAM Television Ratings and Regional TAM

ABC OVERVIEW 37 Audiences continued

ABC Online Monthly Audience Reach July 2007–June 2008, Major Websites

Jul 07 887 000 Aug 07 935 000 Sep 07 919 000 Oct 07 902 000 Nov 07 921 000 bsites Dec 07 884 000 We Jan 08 1 065 000 Feb 08 1 051 000 Mar 08 811 000 ABC Radio Apr 08 709 000 May 08 875 000 Jun 08 796 000

Jul 07 472 000 Aug 07 560 000 Sep 07 909 000 Oct 07 804 000

ebsites Nov 07 677 000 Dec 07 547 000 Jan 08 469 000

levision W Feb 08 540 000 Te Mar 08 722 000 ABC Apr 08 695 000 May 08 863 000 Jun 08 864 000

Jul 07 724 000 Aug 07 803 000 Sep 07 789 000 Oct 07 786 000

bsites Nov 07 1 063 000 We Dec 07 660 000 Jan 08 805 000 Feb 08 722 000

ABC News Mar 08 870 000 Past ABC annual reports have Apr 08 824 000 included graphs depicting various May 08 1 029 000 online activities, such as monthly Jun 08 1 039 000 accesses, page views, radio streaming and podcasting. The data underlying Jul 07 700 000 these graphs have been sourced Aug 07 669 000 through analysis of ABC server log Sep 07 634 000 files. In 2007–08, changing content Oct 07 575 000 delivery arrangements have meant Nov 07 617 000 log file analysis is no longer possible Dec 07 587 000 for many elements of ABC Online Jan 08 702 000 activity. During this period, the ABC Feb 08 777 000 has been developing alternative Mar 08 539 000 methodologies to capture data

ABC Local Radio Online Apr 08 406 000 across the range of activities and May 08 560 000 types of content audiences can utilise Jun 08 512 000 on ABC Online. During this transition period only limited data is available.

0 200 000 400 000 600 000 800 000 1 000 000

Source: Nielsen Online, AU–Monthly–Home and Work Panel

38 ABC OVERVIEW SECTION 2

Online In 2007–08, ABC Online reached 2.3 million In 2007–08, audiences downloaded over three unique users on average each month—equivalent million ABC Radio programs and 1.5 million ABC to 19.5% of the active Australian internet Television and News videos each month. population. This represents an 8.7% increase in Audiences also engaged actively with the ABC users over 2006–07. By comparison, the active through forums and blogs. Forums encourage monthly Australian internet population grew by interaction and opinion sharing between audience 2.7% over the same period.21 members, while blogs break down traditional The ABC is a leading provider of online content barriers and allow more engagement between to Australian audiences and is committed to the ABC journalists and audiences. ABC Online has development of innovative projects that integrate large ongoing forums in the areas of science, news and aggregate ABC Television, Radio and News and current affairs and in association with ABC content for the audience, such as ABC Now, Television programs. ABC Online blogs focus on launched in December 2007, and ABC Earth, news, sport, entertainment and special events, such launched in June 2008. ABC Online video content as live sporting events. has continued its popularity with the audience ABC Online also encourages user-generated content and downloads have more than tripled since across many websites such as ABC Television, Radio, the introduction of vodcasts in July 2006. Audio Science and RollerCoaster, allowing audiences to podcasts also continue to grow across a large upload video, audio, photos and blog posts. number of ABC websites. The ABC is a leading provider of this type of content, with its content ABC Radio Online consistently ranking highly in Australian iTunes. ABC Radio Online achieved significant audience for its online content with an average monthly reach

21 Nielsen Online, NetView, AU–Monthly–Home and Work Panel, June 2007–July 2008 compared with equivalent months in 2006–07.

ABC Online Monthly Audience Reach July 2007–June 2008

2 700 000 Audience Reach (Unique Audience) 22 Active Audience Reach % 2 600 000

2 500 000 % h

2 400 000 20

2 300 000

2 200 000 Audience Reac Audience Reach 2 100 000 18

2 000 000

1 900 000

1 800 000 16 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

2007 2008

Source: Nielsen Online, NetView, AU–Monthly–Home and Work Panel

ABC OVERVIEW 39 Audiences continued

15 000 young regional Australians rock out at triple j’s One Night Stand concert in Collie Western Australia on 26 April 2008.

of just under 900 000 unique users viewing and 2006–07). ABC Radio National programs had the listening to ABC Radio on ABC Online.22 largest number of downloads—17.3 million— followed by Radio Australia with 8.4 million.29 In 2007–08, the reach of ABC Local Online increased by 4% to an average monthly reach of Content from many ABC Television programs 606 000 unique users.23 The reach of the triple j is available for streaming or downloading via websites declined by 5% to an average of 168 000 ABC Television Online. More than 30 programs unique users per month. The ABC Radio National representing a wide range of genres are available website declined by 1% to an average of 179 000 for downloading. In 2007–08, 18.6 million unique users per month.24 vodcast downloads were recorded, compared with 5.5 million in 2006–07, indicating that there is a ABC Television Online significant audience for on-demand and online In 2007–08, ABC Television Online reached an video content. The greatest number of vodcast average of 677 000 unique users per month. It downloads were generated for programs such recorded its highest reach on record of 909 000 as The Chaser’s War on Everything, triple j tv, in September 2007 driven by the popularity of Summer Heights High, Good Game, Enough Rope programs such as The Chaser’s War on Everything with Andrew Denton and Media Watch.30 and Summer Heights High.25 Focused Research On average each month in 2007–08, 230 000 The ABC commissions quantitative and qualitative unique users visited ABC Kids websites including research projects to explore and monitor audience The Playground and RollerCoaster. ABC Kids sites behaviour and attitudes. Research findings were among the most popular online destinations inform programming, scheduling and marketing for Australian children.26 strategies across all platforms. The research Podcasting and Vodcasting undertaken includes detailed analysis of ratings databases and other information sources and In 2007, Australians purchased more digital the use of qualitative tracking tools to monitor electronic devices than in any other year. GfK audience attitudes and preferences. Marketing Services reported that 2.6 million digital

media players were sold in 2007. There is now the 22 Nielsen Online, NetView, AU–Monthly–Home and Work Panel, July 2007–June 2008. equivalent of one player for every 2.2 adults in the 23 Nielsen Online, ABC Custom Report, AU–Monthly–Home and Work Panel, June population.27 It is estimated that 40% of Australian 2007–July 2008. 24 Nielsen Online, ABC Custom Report, AU–Monthly–Home and Work Panel. internet users now regularly access audio and 25 Nielsen Online, NetView, AU–Monthly–Home and Work Panel, June 2007–July 2008. 28 video content online. 26 Nielsen Online, NetView, AU–Monthly–Home and Work Panel, June 2007–July 2008. 27 GfK Marketing Services, Canon Digital Lifestyle Index: Second Half 2007, Over the year, the ABC recorded 41.5 million February 2008. podcast downloads (22.9 million in 2006–07) for 28 Nielsen Online Internet and Technology Report, 2007–08. 29 WebTrends, 2006–07 and 2007–08. a monthly average of 3.5 million (1.9 million in 30 WebTrends, July 2006–June 2007 and July 2007–June 2008.

40 ABC OVERVIEW The Bloke on the Bike, Drew Radford, has completed three laps of Australia on his motorcycle and through the power of digital technology has told stories from all over the continent to people around the globe.

Among strategic research projects conducted in 2007–08, ABC Television commissioned research into the use of ABC Schools TV television and online content in Australian schools. Conducted in the second half of 2007, the primary purpose of the project was to assess and understand how schools use, apply and value ABC Schools TV content, specifically curriculum-based content. decline on the previous financial year was Foreign In light of rapid technology changes, the ABC Correspondent, with an average audience of believed it necessary to re-assess the current and 538 000 (down 4%).32 future needs of schools in relation to education content and the Corporation’s role in its delivery. In 2007–08, the average monthly reach of ABC The results from this project have informed the News Online from within Australia was 843 000, ABC’s future strategy in providing education an increase of 46% on the previous year.33 content across a range of formats and platforms. The combined ABC news and current affairs News and Current Affairs websites had an average monthly reach of one million users from within Australia in 2007–08 Audiences for news and current affairs remained (up by 24% on the previous year).34 ABC news strong across all platforms in 2007–08, with online and current affairs vodcasts have continued to audiences in particular showing considerable grow in popularity since their inception in 2006. growth. In 2007–08, Lateline recorded a total of ABC Radio continued to attract substantial 580 000 downloads of individual program audiences for its news and current affairs segments (144 000 previous financial year) and programs. The 7.45 am News on ABC Local Radio Lateline Business recorded 413 000 downloads achieved a five-city average weekly reach of (59 000 in 2006–07). Vodcasts of The 7.30 Report 985 000 listeners (steady with 982 000 the program segments were made available from previous year). The combined weekly reach for April 2007 and in 2007–08 a total of 485 000 Early AM on ABC Local Radio and AM on ABC downloads were recorded.35 Radio National and ABC Local Radio was 1.29 Australia Votes 2007, ABC News’s coverage of million listeners, up 3% on the previous year.31 the 2007 federal election night on 24 November On ABC Television, the five-city average audience attracted the largest television audience of all for the 7 pm News on both weeknights and networks that evening. In the five capital cities, weekends increased in comparison to 2006–07. Australia Votes 2007 achieved an average The weeknight 7 pm News was up by 10%, with audience of 1.1 million and a people share of an average audience of 1.1 million; Saturday 7 pm 30.5%.36 In the regional markets, it had an News and Sunday 7 pm News were up by 7% at audience of 433 000 and share of 31.2%.37 988 000 and 1.1 million respectively. Consistent performers among the core current affairs 31 Nielsen Media Research, five metropolitan cities, 2006–07 and 2007–08. programs were: Four Corners, with an average 32 All five-city television data is drawn from OzTAM, July 2006–June 2007 and July 2007–June 2008. audience of 834 000 (up 2% on the previous 33 Nielsen Online, NetView, AU–Monthly–Home and Work Panel. 34 Nielsen Online, ABC Custom Report, AU–Monthly–Home and Work Panel. year); The 7.30 Report, with an average audience 35 WebTrends, 2007–08 data. Previous financial year data based on months of 852 000 (up 2%) and Australian Story, with an August 2006–June 2007. 36 OzTAM five-city data, 24 November 2007. average audience of 912 000 (up 1%). Showing a 37 Regional TAM data, 24 November 2007.

ABC OVERVIEW 41 Audiences continued

In addition the week ending Sunday, 25 November However, neither of these shifts are reflected in 2007, the ABC’s dedicated election website attitudes to ABC Television or ABC Radio. recorded 3.2 million page views, including 1.3 Television million views on polling day and 1.2 million the following day.38 Consistent with previous surveys, the majority of Australians (82%) believe that ABC Television ABC Appreciation Survey 2008 provides quality programming and 70% believe it does a “good job” in terms of the number of In June 2008, the ABC commissioned Newspoll shows it provides they personally like to watch. to conduct the ninth ABC Appreciation Survey. These attitudes remain far more favourable for the These surveys provide an overview of community ABC than for commercial television. attitudes towards the ABC. They allow the Corporation to assess the value placed on its Perceptions about the quality of ABC Television services by the Australian public and the delivery continue to be fairly uniform by demography. Year- of its Charter obligations. Newspoll conducted on-year there has been no change in community similar surveys in 1998 and 1999 and annually sentiment on this dimension. Over the longer from 2002. The 2008 research was conducted by term, there has been a rise in the proportion of telephone and drew upon a national sample of non- or infrequent ABC Television viewers39 who 1 902 people aged 14 years and over. believe ABC Television is doing a “good job” in terms of the quality of its programming (up from Overall Value of the ABC 43% in 2005 to 55% in 2008). Overall, the 2008 results show beliefs and opinions As for ABC Television providing content that about the ABC across the community at large are appeals, there has been a small improvement generally consistent with those expressed in recent in perceptions among 35-to-49-year-olds. years. Nine-in-ten (88%) Australians continue to believe the ABC provides a valuable service to the community and half (47%) believe it provides a “very valuable” service. Overall Value of the ABC

In terms of year-on-year changes in perception, the % proportion of males who describe the ABC as very 100 valuable has declined from 52% to a level more 89 90 90 89 88 in line with previous years (47%). However, when 80 compared with two years ago, overall attitudes 60 among men are slightly less positive. Compared 50 50 48 47 47 with the 2007 survey, there has also been a small 40 decrease in the number of 25-to-34-year-olds and

capital-city dwellers who describe the ABC and its 20 services as being either valuable or very valuable. 0 2004 2005 2006 2007 2008

Total Valuable Very Valuable

38 WebTrends data, www.abc.net.au/elections. Based on a total sample aged 14 years and over. 39 In this analysis, “non-users” are defined as those who claim to never use “Don’t Know” and “Not Valuable” responses are not displayed. ABC Television and/or Radio services, and those who use these services comparatively infrequently. Source: Newspoll. ABC Appreciation Survey 2008.

42 ABC OVERVIEW SECTION 2

A similar improvement is also evident for Specific attitudes about Australian-made shows on commercial television among this age group. ABC Television compared to commercial television The 2008 survey shows an increase in negative continue to reveal more favourable opinions sentiment among 18-to-24-year-olds concerning of ABC Television. However, the dierence in the volume of relevant content: 39% of this age perceptions of ABC Television and commercial group described ABC Television as doing a “poor stations remains far closer on this dimension job” on this dimension, up from 26% in 2007. than it is on either perceived quality or quantity This reflects a longer term trend in this age group, of content in general. Overall attitudes in relation which to some degree is also evident in its attitudes to Australian content on ABC Television remain to commercial television. The 2008 survey also stable, with 75% of Australians believing ABC shows a small decrease in the number of men who Television does a “good job” in this regard (74% feel ABC Television does a “good job” of providing last year). For commercial television the 2008 content of interest to them, down from 74% in survey shows a small improvement in opinion 2006 to 68% in 2008. about the quality of Australian content, up from 58% to 62%. The 2007 survey revealed a significant increase in the number of Australians who feel commercial Radio television does a poor job of providing appealing Consistent with previous tranches of the survey, content (up 47% to 54%) and a smaller increase the majority of Australians (65%) believe the in negative perceptions about ABC Television (up ABC provides good-quality radio programming. from 15% to 19%). There has been no softening Similarly, six-in-ten (59%) Australians believe of this criticism in the 2008 survey—although, as ABC Radio does a “good job” in terms of the noted above, the vast majority of the community amount of programming it provides to which they continues to believe ABC Television does a good job personally like to listen. of providing quality content of relevance to them.

Television–Quality of Programming

% Good 100 80 80 81 82 80 77

60 40 39 40 38 37 37 24 20 22 23 24 20 6 7 6 6 6 0 1 2 2 2 3 9 10 7 9 9 20 19 21 21 21 22 40

60 53 54 56 57 58 Poor 2004 2005 2006 2007 2008 2004 2005 2006 2007 2008

ABC Commercial T elevisio n

Based on a total sample aged 14 years and over. Total Good Total P oor “Don’t Know” responses are not displayed. Very Good Very Poor Statistically signi cant change Source: Newspoll. ABC Appreciation Survey 2008.

ABC OVERVIEW 43 Audiences continued

There is a greater similarity in beliefs about ABC Overall, there was no change in the amount of Radio and commercial radio than between ABC content that people liked to listen to between Television and commercial television. This similarity 2007 and 2008. However, changes are evident in is borne of the more diverse and fragmented radio a few demographic segments. As noted above, in market in which ABC Radio operates. It is noted terms of quality of ABC Radio more 25-to-34-year- that commercial radio tends to attract a higher olds have a positive view about the amount of level of criticism than ABC Radio. relevant content provided by ABC Radio, with 63% believing ABC Radio is doing a “good job” on this Year-on-year there are few changes in attitudes dimension (up from 48% in 2007). Also reflecting towards ABC Radio. Perceptions of the quality the findings about quality of ABC Radio, more of ABC Radio programming among those aged heavy ABC Radio listeners have a positive view 25-to-34 have improved, with 69% believing about the quantity of ABC Radio content they ABC Radio provides good quality programming, like to listen to, up from 92% last year to 96% up from 59% in 2007. There has also been an in 2008. improvement in the perceptions about the quality of ABC Radio among heavy ABC Radio listeners,40 Online with 95% of this group believing the ABC Radio One-in-four Australians (25%) claim to have ever does a “good job” in terms of quality, up from accessed the ABC website, and nine-out-of-ten 91% last year. On the other hand, year-on-year, (91%) of those ABC Online users believe that the there has been a small decrease in the number of quality of the site’s content is good and the same people aged over 50 who feel the quality of ABC proportion say the site does a “good job” in terms Radio content is “very good“. Over the past two of the amount of content it provides on things years, there has also been a small increase in the they use it for. number of men who feel the quality of ABC Radio 40 In this analysis “heavy ABC Radio listener” is defined as someone who listens content is poor. to ABC Radio for six or more hours per week.

Radio–Quality of Programming

% Good 100

80 64 65 61 63 63 58 60 55 56 53 54

40 20 22 22 22 21 20 13 14 13 11 12 0 2 2 1 2 2 6 8 7 7 8 20 12 13 13 13 13 29 40 30 32 31 33 60

Poor 2004 2005 2006 2007 2008 2004 2005 2006 2007 2008

ABC Commercial Radio

Based on a total sample aged 14 years and over. Total Good Total Poor “Don’t Know” responses are not displayed. Very Good Very Poor Statistically significant change Source: Newspoll. ABC Appreciation Survey 2008.

44 ABC OVERVIEW SECTION 2

Consistent with previous results, eight-in-ten Coverage of Country News and Information (79%) ABC Online users believe the website adds Community perceptions about coverage of country to the value and relevance that the ABC has for news and information continue to be far more them. The results also show that the website favourable for the ABC than for commercial media. contributes to the consumption of other ABC This remains apparent both among people in content, that people are using the additional capital cities and people in country/regional areas. content available and that the website extends The vast majority of Australians (80%) believe the the life of ABC content in a variety of ways. For ABC does a “good job” covering country/regional example, in relation to their activities in the past issues, compared with 46% for commercial media. three months: 47% claim to have read a transcript of an ABC Television or ABC Radio program on the Other Specific Charter Obligations website; 39% have listened to ABC Radio through As found in previous years, the majority of the website (live, time-shifted or downloaded); Australians also believe the ABC is doing a “good 41% have watched video (up measurably from job” in meeting various other charter obligations 33% a year ago); 10% say they have downloaded covered by the research. Compared with the 2007 an ABC Television program; 19% have played results, there has been an increase in the number games (either by themselves or with a child); 6% of Australians who believe the ABC is doing a very have participated in a forum; and 7% have posted “good job” on being innovative (up from 23% to comments. 28%). Newspoll conclude that this result could A demographic analysis of the various functions be a response to a variety of initiatives including: being used, and of attitudes concerning the programming, content developments on ABC amount of content on the site, indicates that the Online, growing awareness and viewership of ABC website is an important point of connection ABC2 and/or media coverage about the ABC’s for people aged under 35. vision for digital media.

Last year, the survey found a small but statistically significant decrease in the proportion of ABC Website–Quality of Content* Australians who believe the ABC is balanced and even-handed when reporting news and current % affairs (down from 83% to 79%). In 2008, the 100 91 87 89 89 88 proportion of Australians believing the ABC is 80 doing a good job on this dimension has returned to 81%, a result in line with a number of previous 60 tranches.

40 Over a longer timeframe, there has been a gradual 34 32 29 28 28 increase in the number of Australians who believe 20 the ABC is doing a “good job” at encouraging and promoting Australian performing arts (up from 0 78% in 2005 to 82% in 2008). There has also been 2004 2005 2006 2007 2008 a rise over time in the number who feel the ABC Very Good Total Good does a very “good job” at providing programming * In 2004, the question was asked in relation to “quality of information”. Based on those aged 14 years and over who ever visit the website. different from that offered by commercial media Does not include “Don’t Know” or “Poor” responses. (up from 45% in 2003 to 49% in 2008). Source: Newspoll. ABC Appreciation Survey 2008.

ABC OVERVIEW 45 Audiences continued

News and Current Affairs Content

The survey explored community perceptions about the amount of coverage given by the ABC to specific news and current affairs issues. Consistent with all previous surveys, on nearly all issues, a majority of ABC users feel the amount of coverage is “about right.”41 In 2007 it was noted that there was a measurable increase in the number who felt the ABC had too much coverage of federal politics (up from 27% to 35%) and state politics (up from 21% to 29%). Results in 2008 show this perception remains among a significant minority (36% believe there is too much coverage of federal politics and 29% say it covers too much state politics). However, the majority of viewers /listeners to ABC news and current affairs believe the amount of coverage of federal politics is about the right amount, with 59% stating this belief, while 57% believe the ABC has about the right amount of coverage on state politics.

41 “ABC users” for this analysis are defined as those who claim to use ABC Television, ABC Radio or ABC Online as a source of news and current affairs at least once a fortnight.

ABC Program Does a Good Job of Being Balanced and Even-Handed % Good 100 94 95 95 94 91 93 91 89 89 90 88 89 90 88 85 85 82 83 83 80

60 50 49 47 43 43 43 44 45 44 44 42 41 41 41 41 42 40 42 40 39 39

20

Poor 0 2004 2005 2006 2007 2008 2004 2005 2006 2007 2008 2004 2005 2006 2007 2008 2004 2005 2006 2007 2008 ABC 7 pm News The 7.30 Report AM/PM The World Today

Based on those aged 14 years and over who ever watch/listen to the Total Good Job Statistically significant change respective program. Does not include “Don’t Know” or “Poor” responses. Very Good Job Source: Newspoll. ABC Appreciation Survey 2008.

46 ABC OVERVIEW SECTION 2 ABC Services

In achieving its vision the ABC delivers comprehensive programs and services which reflect the interests and aspirations of diverse Australian communities. Services

ABC Radio ABC Online and Other Platforms

• Four national radio networks, comprising ABC • ABC Online, providing nearly five million pages Radio National, ABC Classic FM, triple j and including content available via streaming, ABC NewsRadio (on the Parliamentary and podcasting, vodcasting, video-on-demand News Network) and content uniquely-designed for broadband • Nine metropolitan radio stations, in capital delivery cities and Newcastle, New South Wales • ABC services are also available via WAP, SMS, • 51 regional radio stations throughout Australia 3G and other wireless devices. • ABC Radio National, ABC Classic FM, triple j ABC Commercial and ABC NewsRadio, as well as some metropolitan and regional radio services are • 42 ABC Shops also available via digital satellite subscription • 115 ABC Centres throughout Australia services • ABC Shop Online • dig, dig jazz and dig country—three music- • Customer Delivery Service (fax, telephone and based services available via the internet. dig and mail orders). dig jazz are also available on digital satellite ABC International subscription services and free-to-air digital television. • Radio Australia, an international radio and online service broadcasting by shortwave, ABC Television satellite and terrestrial rebroadcast • ABC1, a national analog television service arrangements to Asia and the Pacific • Digital television with analog simulcast of ABC1 • Australia Network, an international television from 273 transmitters around Australia and online service, broadcasting via terrestrial • ABC2, the ABC’s second free-to-air digital satellite and rebroadcast arrangements to Asia television channel and the Pacific • iView, an internet-only television service • International Projects, assisting media • Local television in each State and Territory. organisations internationally with strategic advice, training, mentoring and technical support.

ABC OVERVIEW 47 Services continued

Transmission • 933 terrestrial transmitters around Australia • Australia Network, transmitted on the Intelsat for analog television services, including Self 2, Intelsat 8, Intelsat 10 satellites and via Help and Broadcasting for Remote Aboriginal rebroadcast arrangements in more than 40 Communities Scheme (BRACS) facilities countries across Asia and the Pacific. Also via • 1 143 terrestrial transmitters around Australia PanAmSat 2, PanAmSat 8, AsiaSat3s satellites for analog radio services, including Self Help and via rebroadcasts in countries across Asia and BRACS and the Pacific • 279 terrestrial transmitters around Australia • Radio Australia services via shortwave for digital terrestrial television services, which transmission from Brandon in Queensland, include the radio services dig and dig jazz Shepparton in Victoria, Darwin and the Intelsat 2, Intelsat 8 and Intelsat 10 satellites in • As a major funding initiative ABC NewsRadio association with Australia Network. Also via 24- coverage is being expanded in regional centres hour FM services in 14 key Asia-Pacific centres, with populations of 10 000 and above. Over rebroadcasts on local stations and outlets in a three-year period (2006–09) approximately countries across Asia and the Pacific, including 70 ABC NewsRadio transmission services will Sky Pacific; and in Europe and North America be installed to deliver a potential increase in via the World Radio Network with outlets population coverage from 78% to 95% including Sky Digital (United Kingdom) and • A digital satellite service to remote homesteads Sirius Radio (United States). For Radio Australia and communities, within Australia, carrying frequencies, see Appendix 24 (page 225). ABC analog television, ABC Radio National, ABC Classic FM and triple j, nine different regional radio services (two each for the Northern Territory, Queensland and Western Australia, ABC International Bureaux and one each for New South Wales, South Australia News Correspondents and Victoria) and ABC NewsRadio and Parliamentary broadcasts on the Parliamentary London Moscow New Delhi and News Network • ABC Television retransmission on various subscription television platforms, including Jerusalem FOXTEL, Optus TV, AUSTAR, TransACT and Neighbourhood Cable

Amman

Johannesburg

48 ABC OVERVIEW SECTION 2

ABC Broadcasting Coverage Proportion of the population able to receive transmissions from ABC broadcasting services. Australia NSW/ACT Vic Qld WA SA Tas NT Analog Television 98.27% 99.25% 98.89% 97.59% 97.06% 98.95% 95.15% 79.86% Digital Television (includes dig and dig jazz) 97.30% 98.45% 99.18% 96.19% 93.57% 97.85% 95.98% 72.57% ABC Local Radio 99.38% 99.70% 99.81% 99.60% 98.69% 99.67% 99.34% 81.44% ABC Radio National 98.67% 99.28% 99.51% 98.28% 96.51% 99.59% 99.19% 80.49% ABC Classic FM 95.94% 97.76% 98.13% 94.93% 90.06% 95.24% 95.81% 67.43% triple j 95.46% 97.37% 98.06% 93.78% 89.27% 94.97% 95.81% 67.43% ABC NewsRadio 87.36% 88.36% 89.17% 82.48% 84.50% 95.43% 95.05% 59.56% Domestic Shortwave 0.95% 0.00% 0.00% 0.00% 0.00% 0.15% 0.00% 86.55%

Notes: Population derived from Australian Bureau of Statistics (ABS) 2006 Census data. Data provided in 2006–07 Annual Report was based on preliminary ABS 2006 Census data.

Bangkok Bejing Tokyo New York

Jakarta Port Moresby Washington

Auckland

ABC OVERVIEW 49 On the Say G’Day Tour, Macca (Ian McNamara) interviews Cameron Mace, a sheep farmer at “The Thumbs” near Buckland, Tasmania.

Jazz musician, James Emergency Broadcasting Morrison, helped 702 ABC Sydney Throughout 2007–08, ABC Local Radio provided and Médecins Sans vital links to local communities affected by natural Frontières raise over disasters. These included floods in the Gippsland, $140 000 through Hunter, Sunshine Coast and Mackay regions; the “Concert to Help” victims of cyclones in the Top End and far north of Western natural disasters in Australia; bushfires in the Port Stephens region and Burma and China. a fire that destroyed Hobart’s biggest department store. ABC Local Radio kept listeners informed of essential emergency information and provided a conduit for local communities to keep in touch ABC in the with each other via talkback, SMS and email. Emergency broadcasting procedures were initiated Community by ABC Local Radio in all States and Territories to support authorities trying to contain the outbreak ABC broadcasting, online and mobile services of equine influenza. It kept listeners up-to-date on are unique in their extensive reach to both the ongoing and constantly changing quarantine communities of interest and to geographic provisions around the country. communities, throughout Australia and internationally. The presence of the ABC in 51 The internet proved invaluable in not only keeping regional and nine metropolitan centres across audiences informed of emergency situations Australia also accentuates the involvement of but also enabling them to upload images of the the Corporation’s staff in the life of their local damage to their communities. Audiences as far communities. afield as in the United Arab Emirates, England and Sweden used ABC Local Radio websites to stay in The ABC Corporate Plan 2007–10 identifies a touch with people during the major flood disaster key strategic direction of continuing work in in Gippsland, Victoria. contributing to the life of Australian communities; and the intention to work with local and In 2007–08, greater focus was applied to international communities to foster relationships supporting communities in the recovery phase and goodwill. following emergencies.

50 ABC OVERVIEW SECTION 2

The ABC is looking to strengthen its role as Say G’Day Tour through regional Queensland, Australia’s emergency broadcaster through New South Wales, Victoria and South Australia. the introduction of warnings and coverage on The purpose was to highlight the effort of television as well as radio and online and through communities to pull together through times SMS and other text-based services. These services of adversity. Travelling in a customised vehicle, will include multilingual websites targeting remote “Macca” visited communities and broadcast his Indigenous communities and Australians from non- program from ABC Local Radio studios en route. English speaking backgrounds. The tour was ground-breaking in its use of “Next G” technology to broadcast from places never The ABC received a number of formal before possible. acknowledgements of its contribution to communities dealing with emergency situations. Linking with “Macca”, Drew Radford undertook The City of Newcastle, New South Wales, awarded a motorcycle/reporting tour of struggling areas the City of Newcastle Medal to Local Radio station for ABC Rural. State Country Hour teams joined 1233 ABC Newcastle for its coverage of storms and Drew—The Bloke on the Bike—in search of flooding in 2007. It also made a Commendation inspiring stories that emerged from drought Award to ABC staff member, Phil Ashley-Brown, for and floods. reporting services beyond the call of duty during Through National Interest Initiatives (NII) the emergency. ABC Local Radio Newcastle also funding, the triple j AWOL Regional Youth received awards of recognition and appreciation initiative, reflected, reported and enhanced the from the Maitland Business Chamber, the Rotary lives of young regional Australians through four Club of Newcastle Inc and the Chartered Institute community concerts in Humpty Doo (Northern of Logistics and Transport (Northern New South Territory), Innisfail (Queensland), Karratha (Western Wales Section). In Victoria, ABC Local Radio Australia) and Burnie (Tasmania). The concerts received a State Government Meritorious Service were broadcast live on triple j with footage Award in recognition of outstanding contribution also shown live on j tv. They generated strong to public safety over an extended period. community support and attendance.

Supporting Asian Neighbours A national, month-long Drought Not Out in Crisis initiative, provided a new focus for coverage of In response to natural disasters in Burma and the ongoing drought crisis across the country. In China, ABC Local Radio in Victoria, New South addition to a joint Country Hour and Landline Wales and South Australia, collaborated with program looking at the drought and how people Australian Red Cross, World Vision and Médecins were coping, a competition was run in association Sans Frontières. It helped to raise funds and with ABC Radio Sport and the Foundation for awareness about the global work undertaken by Rural and Regional Renewal (FRRR), to seek ways these humanitarian aid organisations responding of drought-proofing and saving sporting grounds to disasters. More than $750 000 was raised. in regional areas. From 100 entries received Australia-wide, the Culgoa Community Sports Club Australian Communities collected a $50 000 national grant from the FRRR ABC Local online was launched in March providing to drought-proof playing fields in the town, while a graphical and functional redesign of the former State winners received grants of $10 000 each. Local Radio Backyard websites. Each region of A number of ABC Local Radio stations committed Australia has its own ABC Local site that delivers once again to various charitable Christmas information and entertainment relevant to local initiatives around the country including Giving communities. It also acts as a gateway to other Trees. 936 ABC Hobart held a Trivia Night to raise regions and to content from across ABC Online. funds for the Tasmanian ABC Giving Tree, now ABC Local builds on its strong relationships with in its 20th year. During this year’s launch, hosted local communities through increased interactivity. by 936 ABC Hobart presenters, Australian Cricket In February, Australia All Over presenter, Ian Captain, Ricky Ponting, officially turned on the “Macca” McNamara set off from Sydney on the lights. The then Tasmanian Premier, Paul Lennon,

ABC OVERVIEW 51 ABC in the Community continued

made a surprise pledge to match all cash donations receiving a piano provided by SIPCA. All stages dollar-for-dollar raised during the appeal. of the competition are broadcast live throughout Australia and New Zealand and globally on ABC The 2007 Knit In again broke all records with an Classic FM online. unprecedented number of donations received from ABC Local Radio listeners across New South Wales. ABC Local Radio Victoria and ABC Television Whilst presenters Adam Spencer and Virginia Trioli presented a joint Youth Week collaboration broadcast live across Sydney, listeners around the “The Oasis: Australia’s Homeless Youth”. The city sat down to knit or sew multi-coloured squares documentary broadcast on ABC1, followed seven into wraps. The captive audience at Ultimo (some homeless youths and ABC Local Radio joined with 950 people) contributed to the overall New South ABC Television to engage the community in a Wales tally of 3 549 wraps (each containing 28 debate about this serious issue. squares) and 49 172 squares—total of 148 544 squares or the equivalent of 5 305 wraps— International Communities an impressive increase of 1 645 wraps on the Internationally, ABC International Projects 2006 tally. expanded the scale and range of its activities to help strengthen the capacity of media ABC Classic FM presented two Regional Sunday organisations to operate sustainably and in the Live community concerts in the Illawarra and South public interest. The group provided coaching and Highlands regions of New South Wales, showcasing mentoring, strategic management facilitation, local classical musicians from these communities. specialist advice and technical support to On ABC Radio National, The Book Show and Bush organisations in Asia and the Pacific. Telegraph combined in a joint outside broadcast The Australian Agency for International from the Booktown Festival in Clunes, Victoria Development (AusAID) and the ABC agreed on the in May. This was a two-hour live broadcast with terms of a formal strategic partnership to address Ramona Koval and Michael Mackenzie broadcasting more effectively the development needs of media. from the town’s main street. AusAID and other major donor organisations Celebrating its 10th anniversary, Heywire around the world increasingly see the development branched into user generated content, accepting of strong media institutions as contributing to entries as audio, images, video as well as text. better governance in recipient countries and The annual Youth Issues Forum in Canberra in ultimately to poverty alleviation. February 2008 allowed participants to be present ABC International Projects continued to manage for the Prime Minister’s historic Apology to the substantial AusAID-funded capacity-building Stolen Generations of Aboriginal and Torres Strait projects in partnership with the National Islanders. Eleven Heywire alumni attended to share Broadcasting Corporation (NBC) of Papua their stories with this year’s winners.

triple j’s 2008 One Night Stand was held in Collie, The headquarters of Radio National Kampuchea (RNK), Western Australia, in April. Collie’s submission to a 1950s era French colonial building in the centre of host the event stood out among a host of high Phnom Penh. ABC International Projects is assisting RNK quality entries received from regional towns with to develop as an effective national broadcaster. populations of less than 20 000 across the country. The concert featured Australian bands Cog, Pnau and Faker and was broadcast live on triple j and filmed for future use on triple j tv.

ABC Classic FM launched the Grab the Goanna competition in conjunction with the Sydney International Piano Competition of Australia (SIPCA). The competition is held every four years and is open to all primary and secondary schools across Australia, with the winning school

52 ABC OVERVIEW SECTION 2

Some 2 000 knitting needles worked away at the annual ABC Knit In for charity at the ABC Ultimo Centre in Sydney in July 2007.

New Guinea, the Vanuatu Broadcasting and (FBCL) to take up the role of programs adviser Television Corporation (VBTC) and Radio National with the AusAID-funded project with the VBTC. Kampuchea (RNK) in Cambodia. These involve He had a reputation of striving to maintain the in-country project teams working with their local independence and integrity of the FBCL in the counterparts on longer term assignments of a years following the military coup d’etat of 2000. year or more. Their work is complemented by The regime harassed Mr Herman and his family short-term advisers or consultants who contribute and accused him of misconduct in his role at FBCL. specialist expertise in media management, ABC International Projects provided support to broadcasting and production, journalism and Mr Herman for a period of almost four months organisation development (including human before the regime allowed his family and him resources, finance and infrastructure services). to leave the country.

On occasions project teams are affected directly Short-term activities included a visit to Australia by the often difficult circumstances that apply by four members of staff of Bhutan Broadcasting in particular countries. The ABC expressed its Services (BBS) in the lead-up to that country’s condolences to the family of a young Papua New first democratic elections. They observed the Guinean, Christopher Komena, who died as a Australian federal election process and met a result of a violent attack while walking along a range of relevant organisations. During the visit, street in Port Moresby. A teacher, Christopher had International Projects also provided a structured also become a talented script writer for a radio skills development program and assisted the drama series Kunai Strit, which the ABC-AusAID broadcasters to produce radio and television project had initiated with the NBC. program segments for submission to BBS.

The military regime in Fiji responded to the ABC’s Other short-term activities included a children’s recruitment of a well-respected Fijian media television production training program delivered executive, Francis Herman, by preventing him in the Iranian capital, Tehran. This occurred from leaving the country to take up his assignment under the auspices of the Asia-Pacific Institute for in Vanuatu. Mr Herman had resigned as chief Broadcasting Development (AIBD). executive of the Fiji Broadcasting Corporation Ltd

ABC OVERVIEW 53 The ABC employs a workforce dedicated to supporting, making and delivering content to ABC audiences in Australia and overseas.

ABC People Creation of the People and Learning Division, ability to readily recruit high calibre staff in some incorporating the former Human Resources sectors of the labour market. directorate, represented the commitment of the In response, People and Learning commenced a ABC to refocus and strengthen its workforce number of strategic initiatives to more effectively strategies. Background to the People and Learning target, attract and engage quality candidates. Division is provided on page 106. These included scoping for a new eRecruitment Workforce Profile system, development of an ABC Careers web page, review of recruitment processes, and investment in The ABC employs a workforce dedicated to talent management and succession planning. supporting, making and delivering content to ABC audiences in Australia and overseas. In 2007–08 The ABC’s cadet and traineeship programs the total number of full-time equivalent staff continued to play an important part in developing remained virtually unchanged at 4 499 (compared the ABC’s capability for the future. Induction to with 4 461 in 2007). journalist cadetship and technologist graduate programs occur on an annual basis and are Composition of the workforce also remained supported by structured learning programs. largely unchanged with a gender balance of 51% The Corporation’s flagship journalist cadetship men and 49% women, 11% of employees from program was strongly contested in 2007–08 non-English speaking backgrounds, Indigenous with over 465 applications for the 12 positions employees making up 1.2% and people with a available. The technologist graduate program disability representing 9% of staff. received 89 applicants for the four positions Attracting and Retaining Talent available. The ABC has a significant presence in the Developing the Workforce Australian media workforce and unique, positive Development opportunities continued to be employment brand recognition. This has offered to enhance individual experience and skills helped to buffer the ABC against the impact of and provide the Corporation with expertise in line the tightening labour market in recent years. with the future directions of the ABC. Nevertheless, the current skills shortage and the increased expectations of a more demanding and Scholarships and internships provided diverse workforce, have impacted on the ABC’s opportunities that focused on international

54 ABC OVERVIEW SECTION 2

ABC Staff by Region 2007–08

Overseas 0.6% ACT 3.9% NT 3.2%

Tas 4.5%

WA 6.1%

SA 8.0% NSW 47.5%

Qld 8.8%

Vic 17.4%

ABC Staff by Division 2007–08

Innovation 1.2% * Includes Managing Director’s Office, ABC Secretariat, Corporate People and Learning 2.0% Communications, Corporate Development, Editorial Policies, Legal Services and the Office of the Chief Operating Officer. Corporate Management* 2.1% International, Corporate Strategy and Governance 3.6% Radio and ABC Commercial 6.0% Regional Content 21.0% Business Services 7.6%

Television 8.5% Production Resources 20.1% Technology and Distribution 8.6% News 19.3%

ABC Staff Numbers (Full-Time Equivalent) 2007–08 * Includes Managing Director’s Office, ABC Secretariat, Corporate Communications, Corporate Development, Editorial Policies, Legal Services and the Office of the Chief Operating Officer. 1998–99 4 134

ABC Staff by Job Group 2007–08 1999–00 4 293

2000–01 4 116 Administrative/ 713 Professional 2001–02 4 260

Program Maker 2 998 2002–03 4 321

2003–04 4 244 Senior Executive 281 2004–05 4 298

Technologist 361 2005–06 4 345

2006–07 4 461 Retail Staff 146 2007–08 4 499

0 500 1000 1500 2000 2500 3000 0 1000 2000 3000 4000 5000

ABC OVERVIEW 55 ABC People continued

freedom of information legislation, sports Effective Feedback was developed by People and broadcasting, training for journalists covering Learning and launched and rolled out nationally. regional affairs and the environment, women in The workshop was designed to improve skills in engineering and Indigenous programs. providing feedback and dealing with typical and often challenging performance management Training initiatives, such as the pilot ABC Pathways situations. It is highly experiential and interactive, program in Production Resources, provided an delivered locally by experienced facilitators, and opportunity for a small number of ABC staff from supported by a 100-page handbook and online around the country to develop specific skills in information. To date, ten workshops have been studio camera and audio operation. delivered to over 100 participants as well as follow- The total number of hours of skills development up coaching sessions. for ABC staff increased by 8.6%, to 70 658 hours (previously 65 013 hours for 2006–07). This Developing Leadership and included nationally recognised training through Succession Planning the ABC Registered Training Organisation, which Development programs for managers target three issued 16 full qualifications and 27 statements of distinct career stages: entry level, experienced attainment, totalling 277 national competencies. and executive. This year, all three programs were reviewed and redesigned. Two implicit themes in People and Learning also contributed to the leadership development emerged—readiness and agenda for the national training system in flexibility. Australia. The Division provided extensive feedback and consultation on national training packages The “New Managers Program” is the first tier of relevant to ABC business, assisted with the the three programs and offers development to ABC development of broadcast courses at external “frontline” managers or supervisors. The program organisations, and participated in broader industry offers practical tools to help make the transition initiatives to develop production traineeships and from “operator” to “manager” and orients industry training opportunities. participants with ABC systems and policies, as well as the ABC’s leadership capability framework and Building a Performance Culture contemporary leadership and management theory. There was continued upgrading of performance The “New Managers Program” has involved more management training, coaching, support than 120 ABC participants who work in people programs and materials. The focus was to improve management or team supervisory roles. In 2007– people management skills, promote effective 08, the program changed its focus, with a national communication and employee engagement, and program manager engaged to oversee, review and establish a culture of ongoing and constructive improve the quality and promotion of the program. feedback, both formal and informal. An extensive review of the program was conducted A customised workshop for managers and through both an online survey and consultation supervisors, titled Enhancing Performance through with participants. As a result of this review a new

720 ABC Perth Born to Sing Choir performs at a community Christmas concert in Forrest Place, Perth.

56 ABC OVERVIEW SECTION 2 program was designed and developed ready to be management and supervision programs promote piloted in 2009. collaborative management styles both within work groups and across divisions as well as access to a The existing “Experienced Managers Program” has broader range of management tools and contacts. also been revamped to meet the twin objectives of readiness and flexibility. Twenty high-potential During 2007–08, the ABC’s mandatory “Creating managers will participate in a year-long “Advanced a Better Place to Work” Program for all employees, Managers Program”. The Program connects learning continued to promote an inclusive and positive experiences with work. It focuses on both strategic workplace environment by raising awareness of and practical people management capabilities and conflict resolution, bullying, discrimination and the creation of work climates that foster creativity, harassment policies. A further 262 staff participated innovation and commitment. in the program during the year, which was offered as part of the induction process for new employees. The focus for executive leadership training in the ABC was shifted to address organisational, as The ABC recognises that supporting employees with opposed to individual leadership capability, in order work and family responsibilities is an important to develop the next generation of ABC leaders. part of a positive work culture and this is reflected in corporate-wide plans, policies, employment To date the ABC Leaders Program has delivered agreements and initiatives. The Corporation high-level leadership and management training continues to offer flexibility in work arrangements to over 70 ABC senior managers. In 2008 the and job design and access to facilities, information program will draw to a close to support a major services and awareness raising workshops and succession planning initiative. The “Accelerated seminars. Leaders Program” commenced with the selection of the first intake of 15 high-potential participants. Safety in the Workplace The program is part of a corporate-wide scheme to Safety is an important cultural issue for the ABC, identify leadership roles critical to the business in which is committed to the National Occupational all divisions and to build a talent “pool” of role- Health and Safety (OHS) Strategy (2002–12) to ready successors. achieve a 40% reduction in injuries, zero fatalities The Accelerated Leaders Program was developed and better return-to-work outcomes following in partnership with the Accelerated Learning injury. The ABC, its managers, supervisors and Laboratory at the University of New South Wales. employees are responsible and accountable for This has enabled ABC managers to participate in safety and are expected to adhere to a variety of a unique new approach to developing leadership legal instruments, guidelines, best practices and skills. The leadership development system of the the ABC OHS Agreement 1998. The Agreement Accelerated Learning Laboratory supports fully the is between the ABC, its employees and their ABC objective of developing readiness and flexibility representatives. in leaders. In 2007–08, the ABC continued its efforts to further The ABC Leaders Alumni, a group of more than improve its OHS management systems. Significant 70 managers, actively supported leadership initiatives included: development through regular seminars, special • Development of the Fatigue Management events and networking opportunities. Policy and a pilot Fatigue Management training Creating a Positive program with the Commonwealth Rehabilitation Workplace Environment Service to address the risks of fatigue in operational areas Positive culture change continued to be advanced • The merger of the National OHS Management through implementation of policies and strategies Group and the Executive Risk Committee to underpinned by the Corporation’s key values. The better coordinate risk management of common top level of leadership programs and performance and cross-divisional safety issues and to provide measurement include components of culture a clear line of reporting to the Audit and Risk change and appropriate role modelling. Senior Committee of the ABC Board.

ABC OVERVIEW 57 ABC People continued

ABC cameraman, Trevor Scroop, showing some of our audience how a camera works, at the ABC’s 75th birthday celebrations at Elder Park in Adelaide.

Epidemiological Study positive culture and broader diversity that reflects the Australian community. Following the report on the occurrence of a breast cancer cluster at the ABC Toowong site, in During the year specific initiatives that focused Brisbane, the Managing Director announced that on diversity included an open forum at Ultimo, the ABC would also undertake a study of breast Sydney in March 2008, with a panel of three cancer incidence in its staff and former staff across ABC women who shared their career highlights Australia. The study commenced in January 2008 and challenges, in recognition of International and is being conducted by The Cancer Council Women’s Day. The ABC also participated in an New South Wales, which has a research unit external mentoring program for people with dedicated to studying cancer patterns and causes disabilities to assist students with future career in the population. aspirations in the media industry.

The investigation will examine whether ABC A major focus of the year was the Corporation’s personnel, employed by the ABC between 1 target of 2% Indigenous staff representation. In January 1994 and 31 July 2007, have an elevated 2007–08 Indigenous staff represented 1.2%, a risk of developing breast cancer. The Cancer slight increase from the previous year of 1.1%. Council will compare the incidence of breast In September 2007, the ABC’s biennial Indigenous cancers in female ABC employees around Australia Staff Conference was held in Darwin, with to state breast cancer averages. 40 Indigenous employees taking part from a Professor Bruce Armstrong and the Independent range of divisions and locations. The theme Review Panel that undertook the study into the of the conference was “Progression through incidence of breast cancer in female staff at the Participation” and it provided Indigenous staff ABC’s Toowong site will also review the study’s with the opportunity to connect with colleagues protocol and findings. Its final report is expected and local communities, share views, discuss and by June 2009. provide feedback on ABC Indigenous initiatives, and meet with the Corporation’s Managing Reflecting the Australian Director and other senior managers. Community In conjunction with the conference, participants Titled “Connecting a Culture of Opportunity”, the hosted an ABC careers day for 300 Northern new equity and diversity plan for the period 2008 Territory Indigenous students at Kormilda College. to 2011, was developed across five key themes: As a result of the careers day some of the students leadership, positive work environment, diversity applied for work experience with the ABC in recruitment and development, work/life balance Darwin. and inclusive and accessible content and services. The plan is designed to support the ABC build a

58 ABC OVERVIEW SECTION 2 Commitment to a Greener Future The ABC has worked actively to achieve the targets Some of the significant initiatives in 2007–08 it set towards a more sustainable environment included: and, specifically, to reduce its greenhouse gas • Conversion of existing fluorescent tubes at ABC emissions by 40% (to 60% of 1997 levels) by 2020 sites to more efficient fluorescent tubes. Initial and by 60% (to 40% of 1997 levels) by 2050. indications are that significant savings will be ABC staff at offices and studios across the country achieved, which are expected to impact on are taking steps to reduce the Corporation’s 2008–09 results environmental impact in relation to energy usage, • Reduction in the number of fluorescent tubes water consumption and waste. at the ABC’s Ultimo site The ABC is not only committed to reducing its own • Installation of light switches in all individual emissions but has also developed and published offices within the ABC’s Ultimo B site a pubic website called Green at Work (www. • Upgrade of toilet facilities to “dual flush abc.net.au/greenatwork/). The site provides cisterns” in Ultimo, (Building A), Dubbo, tools and information for other organisations Cairns, Bundaberg, Mt Isa, Toowoomba and and individuals to make their own contribution Launceston to the environment and to share the lessons from • Installation of rain water tanks and connected the ABC’s successes and failures in this area. This for toilet flushing at Port Pirie, Alice Springs, website is a cross-divisional initiative within the Sale, Gold Coast and Longreach ABC and has been supported by content broadcast • Provision of solar hot water systems at on ABC Television, Radio and Online. Canberra, Port Pirie, Alice Springs, Launceston Progress and Achievements and Albany Overall, the ABC reduced its greenhouse gas • Use of paper comprising, on average, 15% emissions by 0.8% in 2007–08 from 44 188 recycled paper with this recycled paper being tonnes CO2-e to 43 758 tonnes CO2-e. This was 100% recycled from post consumer waste primarily due to overall energy intensity of all ABC • Consolidation of over 70 systems to be run Australian buildings combined falling by 2.3% on a virtual server infrastructure, reducing from 878 megajoules per square metre per annum the demand on computer floor space, in 2007 to 858 megajoules per square metre per power consumption, cooling and future annum in 2008. Overall fleet fuel intensity for the disposal needs ABC fleet also fell by 2.3% from 3.84 megajoules • Provision of recycling services for batteries, per kilometre per annum in 2007 to 3.76 mobile phones, fluorescent tubes, globes and megajoules per kilometre per annum in 2008. printer cartridges Electricity consumption increased by 0.8% and • Implementation of co-mingled waste natural gas consumption by 0.6% in 2007–08 management systems at Ultimo and Canberra due to the roll-out of new digital broadcast • Acquisition of hybrid vehicles and equipment in parallel with existing analog systems encouragement of the use of ethanol to facilitate testing. In addition, a number of major blended fuels. Green Futures initiatives, such as the conversion of existing fluorescent tubes, occurred late in the financial year and are expected to have a greater impact on the overall ABC result in 2008–09.

ABC OVERVIEW 59 Commitment to a Greener Future continued

Green at Work Website The site offers a range of educational material to the general public about steps that can be taken to Education and awareness amongst staff is a key reduce the carbon footprint at local workplaces. It focus. As part of this, the ABC invited staff to also carries substantial information on the energy participate in a competition to name a website and water usage of individual ABC sites over the and to submit ideas and comments. past three years and tracks the ABC’s progress in The Green at Work website (www.abc.net.au/ meeting its established targets. greenatwork/) was launched on 2 April 2008 with ABC Local Radio, ABC Radio National and ABC the aim to: News Radio have all supported the site via • Detail the actions, successes and failures of the promotions and interviews, and ABC Local Radio’s ABC’s own “greening” process comedy sketches—featuring performers such as • Help other organisations to green their Auntie Jack and Claire Hooper—have helped build workplaces by providing access to advice, tools a less serious image for green work practices. and support online. Television and radio personalities also subject themselves to a behind the scenes exposé of their Green at Work is available publicly for everyone, green or otherwise ways in the site’s “BUSTED!” including small businesses and corporations. It is segment. a straight-talking guide to “going green” at work, providing some of the best Australian information and offering a range of experts to answer Green at Work questions. The Green at Work website on ABC Online— a straight-talking guide to “going green” at work. “Busted” on the Green at Work website reveals the “green credentials” of ABC personalities.

60 ABC OVERVIEW SECTION 2

Targets and Future Steps ABC Television The challenge for the ABC through its Green Futures The Great Global Warming Swindle, a Steering Committee is to assist the ABC to meet controversial documentary film by British television performance targets over the next 12 months and to producer, Martin Durkin, argued against the ingrain environmental best practices in the behaviour scientific opinion that human activity was the of all staff. main cause of global warming. Following the documentary, an in-depth interview was held with The Steering Committee has identified the following the writer and director, followed by an expert panel areas in which to reduce overall energy consumption: discussion with a studio audience. • Conserve water in each capital city and regional site Climate Showdown featured the United Nations’ • Adopt the Green Vehicle Guide (GVG) rating in Climate Change Conference in Bali. Amid the relation to the ABC fleet monsoonal reality of rural life in a developing country, Catalyst reporter Mark Horstman, • Reduce domestic air travel experienced first-hand the air-conditioned diplomacy • Increase the application of energy efficient of the Climate Conference and looked for inspiration technology devices about how the common good can prevail over • Reduce waste and increase recycling self-interest. • Reduce paper consumption and increase the purchase of recycled paper Solar Space Power featured solar power and its • Improve education and awareness. advantages. The program highlighted that power generated by the sun is simply too good to pass State and territory-based Green Committees up and questioned whether it is a solution to the have been established to improve environmental earth’s energy woes. With concerns about climate performance through: change, the program asked if the answer could • Development of strategies to enable all staff come from huge solar space stations? to contribute to energy savings and improve Green Cement featured an Australian company environmental performance that has started to make concrete through a process • Campaigns to encourage staff to change their that is claimed to generate 80-90% less CO2. attitudes and behaviour that will lead to improved environmental performance. Agrichar—A Solution to Global Warming? featured the work of United States bio-geochemists, Work continues in relation to other opportunities together with Australian engineers, using charcoal including: by-product to bury carbon in topsoil where it is • Research and identification of more needed for agriculture. The early results promise environmentally friendly products to be used for green energy, soil restoration and greenhouse make-up and stage set up including paints and mitigation from an affordable technology that can cleaners remove more CO2 from the atmosphere than is • Conduct of surveys to establish the level of use released. ABC staff make of public transport, especially in their journey to work Weed Warriors involved 90 schools nationwide and Catalyst presenter, Dr Graham Phillips, accompanied • Continued efforts to identify and implement one class of year four students who raised an army “property-based” green initiatives of South African Leafhopper insects to tackle the • Use of hybrid vehicles or vehicles with a GVG problem of one of Australia’s worst introduced rating of greater than 10.5. weeds, the Bridal Creeper.

ABC Content Ocean Acidification—The BIG Global Warming The ABC has not only undertaken internal initiatives Story featured the new threat to the coral of the by which to reduce the ABC’s environmental Great Barrier Reef, carbonic acid. footprint but also broadcast a number of programs or special initiatives undertaken with an environmental focus.

ABC OVERVIEW 61 Commitment to a Greener Future continued

The ABC’s Catalyst team have been involved in a number of programs and special initiatives focusing on the environment.

Hydrogen HWY examined the many obstacles To coincide with the Earth Hour initiative, 666 now being negotiated by Australian scientists keen Canberra asked audience members to come up to drive us into a hydrogen-fuelled future. with a “green” slogan for the new station car— an environmentally friendly hybrid. The winning Catalyst: Carbon Bigfoot involved visiting cow slogan was: “Being Green is as easy as ABC”. paddocks and factories to investigate carbon offsets and what it would take to become Sustainable living has been a focus for ABC “carbon neutral” on a business scale? Reporter Local Radio, with 891 ABC Adelaide Drive being Mark Horstman’s journey ended in the office broadcast from the water-efficient Mediterranean of ABC Managing Director, Mark Scott, to find Garden at the Adelaide Botanic Gardens. The out the price we are prepared to pay for our program also broadcast the second Australian environmental cost. radio program to be powered exclusively by solar energy as part of its Greenest Listener ABC Radio campaign. In conjunction with the University 666 Canberra Carbon Challenge—The Sunday of South Australia’s Solar Research Centre, the program followed listeners who took the 666 ABC program showcased the efforts of ordinary Canberra Carbon Challenge. With the help of ABC South Australians to make a contribution to Television’s Carbon Cop, Lish Hogge (a Canberra environmental sustainability. local) three very different households showed how ABC Local Radio South Australia embarked to reduce their carbon footprint, inspiring others on a major cross-platform, community-based to follow. Their stories were profiled online, as research project, from September to December 666 ABC Canberra followed their progress for 2007. Operation Bluetongue sought to educate six weeks. audiences and assist with the conservation of The station also helped Greening Australia to plant the blue tongue lizard in urban areas. 50 000 trees in the Australian Capital Territory.

62 ABC OVERVIEW SECTION 2

ABC 702 Sydney Weekends with Simon Marnie ABC Online was broadcast from the community initiative “Live The ABC Science Online website was redesigned Green”. ABC Central Victoria did a broadcast from in 2008. The new version has special sections the Renewable Energy and Regional Communities which aggregate content by theme including: Conference, held in Bendigo, using a mixture environment and nature and energy and transport, of solar and wind energy sources, with back up and contain material of direct relevance to climate batteries. change. ABC Local Radio was the media partner for the ABC Science is currently working with the inaugural National Ride to Work Day on 17 October Commonwealth Scientific and Industrial Research 2007. ABC 702 Sydney Breakfast presenter Adam Organisation (CSIRO) to develop a sophisticated Spencer represented the ABC at the Ride to Work online game, “Catchment Detox” which simulates Day Breakfast. 612 ABC Brisbane supported the the challenges of providing both economic initiative with a series of outside broadcasts and prosperity and environmental health in managing live crosses on the day, along with a challenge as the water resources of an inland river system. to who could manoeuvre through Brisbane traffic “Catchment Detox” is scheduled for release during most effectively—612 Breakfast presenter Spencer National Science Week in August 2008. The online Howson (in a car) or a bike rider using bikeways. simulation will be accompanied by a ten-part radio The car won the challenge. 774 ABC Melbourne series to be broadcast on ABC Local Radio. celebrated the day with breakfast traffic reporter, Hilary Harper, as master of ceremonies at an event Low-Carb Cars featured rising oil prices and at Federation Square. 936 ABC Hobart Breakfast greenhouse gas emissions that are pushing did an outside broadcast with ABC personality, Australians to look at their use of motor vehicles. Andy Muirhead, joining the official breakfast held It looked at various alternatives and what will work from the Hobart waterfront. in Australia.

702 ABC Sydney has begun a new initiative—”Lift The Price of Peak Fuel focussed on the Free Friday”—inspiring listeners to make Fridays community’s dependence on fossil fuels in the the day when they leave the elevator alone and context of finite or declining reserves of coal, oil, take the stairs. As well as saving a bit of electricity, gas and uranium reserves. encouraging listeners to take the stairs one day Pedal Power is a story of Chris McLoglin who incorporates incidental exercise into their daily lives. introduced electric pedal pods to the Melbourne ABC Cairns launched a month of special programs central business district. This futuristic fleet of bike during May 2008 on “The Greening of Australia” pods is giving Melburnians alternate transport. with an emphasis on practical ways in which Chris studied entrepreneurship at university listeners can help fight climate change and and soon realised that to make pedal transport global warming. viable he needed something on which he could sell advertising as well as collect fares. After ABC Local Radio Victoria spent a day asking researching different models, he chose pedalcabs, Victorian families how fuel price rises were an electric vehicle pumped by pedal, imported affecting them and what changes they were from Germany. making to adapt. They also asked futurists and other researchers for their ideas on how these Filling Up on Biofuels is a story of Daniel Epstein changes might affect our cities and regional areas. who is pumping sustainable fuel. He has opened “Conservo Biofuel”. Daniel only sells biofuel- The Tasmanian Sunday program broadcast from blended petrol and diesel, and the snack offerings the Royal Tasmanian Botanical Gardens at the at the cash register are healthy and organic. Treadlightly Envirofest, a festival to encourage Tasmanians to live life with a small footprint and to raise awareness about how people can live a healthy, active, socially and ecologically responsible and sustainable lifestyle.

ABC OVERVIEW 63 fragmentation of audiences would reduce the Corporate profitability of high cost Australian content for the commercial media. In this environment, the ABC Governance would likely be an even more important source The ABC Board and management apply a of Australian content and a key mechanism for corporate governance framework that aims to achieving cultural policy objectives. balance the ABC’s performance as a creative The presentation identified a range of specific media organisation, on the one hand, and its services it could offer by 2020 including expanded need to comply with the formal obligations of a multichannel television and radio and rich statutory corporation on the other. Throughout broadband content. These would all contribute to 2007–08, the ABC gave particular attention the enduring relevance and value of the ABC as: to issues of editorial quality assurance, risk • Australian—telling Australian stories in management processes and the consolidation of Australian voices and fostering the national changes to the organisation structure announced conversation. Helping to build a shared in February 2007. understanding between city and country ABC corporate objectives, strategies, policies • Universal—available to all Australians regardless and activities derive from the requirements of of geographic or economic circumstances, and the Australian Broadcasting Corporation Act present on all delivery platforms 1983 (“ABC Act”). In particular, Section 6 of the • Local—the “town square” for local Act—the ABC Charter—outlines the functions of communities where information is exchanged the Corporation; and Section 8 lays out the duties and issues discussed, and a critical source of of the Board (see page 240). The Act expressly news and information backed by the highest provides for both the editorial and administrative editorial standards independence of the Corporation, thereby investing the Board with considerable discretion. • Quality and diversity—a signpost for quality In acknowledgement of that independence, the Australian content amidst limitless content ABC accepts the obligation to meet the highest choices. A trusted source of news and standards of public accountability. information again backed by the highest editorial standards Strategy Setting • Innovative—exploring new ways of connecting The ABC addressed both short and long-term with audiences. Fostering innovation and new strategic objectives during the year. In March talent across the creative industries and able to 2008, the Managing Director again convened a take creative risks Leadership Conference of senior managers, which • International—projecting Australian values and reviewed the Corporation’s strategic direction for perspectives into the Asia-Pacific regions and the coming 12 months. This included initiatives deepening engagement with our neighbours. such as internet television, the launch of 60 new and media-rich local websites, the establishment Board Governance of a continuous news centre, the introduction of The ABC Board held nine meetings during digital downloads via ABC Shop Downloads and 2007–08 as a consequence of a decision, part- preparation for the introduction of digital audio way through the year, to reduce the number broadcasting from 2009. of meetings from ten to eight per year. It was In April 2008 the ABC presented a longer term anticipated that fewer meetings, each of longer vision for national public broadcasting as part duration, would improve the capacity of Directors of the Australia 2020 Summit convened by the to consider major strategic issues. Prime Minister. The ABC’s presentation, The ABC As at 30 June 2008, the Corporation awaited the in the Digital Age—Towards 2020, anticipated replacement of two Directors who had completed a media environment of almost limitless choice their terms, John Gallagher QC and Ron Brunton. and multiple delivery systems. Australians would The remaining six Directors, including the be swamped by foreign content while the

64 ABC OVERVIEW SECTION 2

Managing Director, tended to deal with specific • Key Result Areas in relation to each of the four matters as a full Board rather than delegate high-level corporate objectives laid out in the them to committees. As a consequence, Board Plan—specific performance measures intended committees met less frequently. to highlight the most relevant factors of success

The Audit and Risk Committee met on five • Actions and Targets—the achievement or non- occasions; the Editorial Policies Committee met achievement of specific initiatives intended to once to consider editorial policy and content improve the ABC’s performance. quality management issues; and the Human ABC Production Review Resources Committee met once to deal with the Managing Director’s performance review. In May 2007, the ABC engaged the Boston Consulting Group to review its television The ABC Advisory Council Committee is no longer production activities, in conjunction with the operational. From 2008, the ABC Chairman Corporate Development team. The Review was attends meetings of the Advisory Council as a to determine the most efficient and effective means of enhancing direct contact with members. television content production model and to make A fifth committee, Governance and Strategic recommendations regarding the appropriate Issues, did not meet in 2006–07 because all balance between internal and external production. pertinent matters were dealt with by the full The consultants delivered their final report in Board. August 2007, which outlined a series of initiatives Management Processes to improve the efficiency of television production. The Managing Director chairs a monthly meeting In March 2008, following a process of detailed of the Leadership Group, comprising divisional assessment and planning, the Managing Director directors and the directors of specialist support announced the first three of the planned units reporting to him. This group also convenes initiatives: the creation of ABC Resources, a new briefly each Monday morning. The Content division drawing together Production Resources Leadership Group meets monthly to focus on and Resource Hire, effective from 1 July 2008; the content development issues, including cross- replacement of television news studio technology platform opportunities, audience trends and that is reaching the end of its life-cycle with a branding. The Chief Operating Officer chairs the more efficient, automated studio system; and third monthly forum, the Operations Support the centralisation of graphics production for Group, made up of operations support divisions ABC Television News programs. The remaining such as Production Resources, Technology and initiatives are being further evaluated and will be Distribution, Business Services, People and launched in the next 12 months. Learning and Corporate Strategy and Governance. The implementation of the Production Review Planning and Performance program is overseen by a Steering Committee Reporting chaired by the Managing Director and comprising of relevant divisional directors. Work The Objectives and Key Directions laid out in the on the initiatives by divisional project teams is ABC Corporate Plan 2007–10 took effect from coordinated by Corporate Development through 1 July 2007 even though Board approval of the full its Program Management Office. plan did not occur until September of that year. Risk Management Performance reporting against the Corporate Plan occurs at three levels: In 2007–08 the ABC put business-specific recovery and continuity plans and processes in place • Overall effectiveness of the Corporation in at all ABC metropolitan sites. The key areas of delivering public benefit to the Australian emergency coordination, crisis management and community—measured through the results of business recovery and continuity were integrated the annual Newspoll community appreciation into the ABC Crisis Management Framework. The survey ABC Crisis Management Team undertook crisis

ABC OVERVIEW 65 Corporate Governance continued

simulation exercises in the Australian Capital Internal Audit Territory, Hobart and Darwin. Group Audit provides an independent and The ABC continued to implement objective audit, review and advisory service to: recommendations from an external risk • Provide assurance to the Board that the management benchmarking review. Key milestones Corporation’s financial and operational included the development of a comprehensive controls, designed to manage the Risk Management Policy and Framework which organisation’s risks and support the consolidated the ABC’s risk management achievement of the Corporation’s objectives, strategies, policies and procedures. Over 70 are operating in an efficient and effective executives have undertaken Corporation-wide manner; and risk training and are currently providing input for • Assist management in improving the updating of the ABC’s top risks and the overall Corporation’s business performance. ABC Corporate Risk Profile. In 2007–08, Group Audit completed scheduled The Comcover 2008 Risk Management audits which included comprehensive compliance Benchmarking Survey of 131 government agencies and information technology audits, as well as rated the ABC’s risk management practices as control risk self assessment. Group Audit also “comprehensive”, with the ABC’s benchmarking performed unscheduled reviews at the specific score improving marginally on the survey request of management and continued to use undertaken in 2007. technology to undertake continuous auditing and The ABC’s Workers Compensation premium rate monitoring of transactional data. As in previous decreased from 1.22% of salary costs in 2006–07, years, Group Audit used a combination of in- to 0.88% in 2007–08, due to a reduction in the house staff and external companies to provide number and estimated lifetime cost of claims. the most appropriate expertise and industry The ABC’s rate compares favourably with the experience. Group Audit also provided advice and Commonwealth 2007–08 average of 1.55%. guidance to ABC management and staff on good governance, policies and controls, as well as advice Compliance Reporting on a number of projects and initiatives of the In December 2006, the Department of Finance and Corporation. Administration issued Finance Circular Number Further information is provided in Appendix 5, 2006/11 relating to Compliance Reporting for Audit and Risk Committee (page 187). Commonwealth Authorities and Companies (CAC) Act bodies in the general government sector. Fraud Control

The Circular required the ABC Board to report on In 2008 the ABC updated its Fraud Control Plan compliance with the CAC Act, CAC Orders and to ensure it continued to meet the requirements CAC Regulations and the Corporation’s financial of the Commonwealth Fraud Control Guidelines. sustainability to the Minister of Finance and the The Plan was updated following a fraud risk ABC’s responsible Minister by 15 October 2007. assessment undertaken by Deloitte and Group Audit, which involved an online survey of To meet this requirement, the ABC set up an ABC staff to assess fraud risks and controls. internal compliance reporting framework and The fraud risk assessment methodology was the Board signed and submitted the Compliance applied in accordance with the principles of Report before the due date. the Commonwealth Fraud Control Guidelines, In June 2008, the Circular was reissued as Finance AS/NZ Standard on Risk Management (AS.NZS Circular Number 2008/5 Compliance Reporting— 4360:2004) Guidelines for Managing Risk in the CAC Act Bodies. The changes have been reviewed Australian and New Zealand Public Sector (HB143- by the ABC and the internal compliance reporting 1999) and Australian Standard on Fraud and framework amended as necessary. Corruption Control AS 8001-2003.

66 ABC OVERVIEW SECTION 2

The Managing Director is satisfied that the • Monitor complaints data about election ABC has in place appropriate procedures and coverage. processes relating to fraud prevention, detection, In the federal election coverage of October– investigation, reporting and data collection, and November 2007, the ABC monitored the amount that these comply with the Commonwealth Fraud of coverage across ABC platforms given to Control Guidelines. candidates and party officials (share-of-voice data). Annual Report Awards Internal data and an external research company’s data were together used as a management tool to The ABC Annual Report 2006–07 received a gold assist in ensuring coverage that met requirements. citation in the Australasian Reporting Awards for Share-of-voice data is not, and is not intended the quality of its content and presentation. This to be, a definitive measure of impartiality. The was the fifth successive ABC Annual Report to election coverage monitoring work was reported win gold. to the Board and published on the ABC website.

Election Coverage Review The federal election was the only election that Committee took place in 2007–08. When a state, territory or federal election is called, Audience Contacts the ABC convenes an Election Coverage Review Committee. The tasks of the Committee are: Another important avenue for assessing the ABC’s • Review ABC election coverage of the campaign performance with its core constituency is through for compliance with ABC Editorial Policies audience feedback, including complaints. requirements, especially accuracy, impartiality Complaints about issues such as factual and independence inaccuracy, lack of balance, bias or inappropriate • Administer the process in which the ABC Board content, are referred to the ABC Audience and grants time for election broadcasts to eligible political parties

Summary of Contacts Received Contact type Email/Letter Phone Total Number % Number % Complaint 19 795 33.8 20 451 15.4 40 246 Appreciation 6 254 10.7 7 957 6.0 14 211 Other* 32 571 55.6 104 451 78.6 137 022 Total 58 620 100.0 132 859 100.0 191 479 * “Other” includes suggestions, requests for information, scheduling and transmission enquiries and general comments.

Subject Matter of Contacts Received Subject Email/Letter Phone Total % Total Requests for information, programs, product availability and other matters 30 556 93 378 123 934 64.7 Complaints about program standards and scheduling 15 523 16 633 32 156 16.8 Radio and television transmission enquiries and complaints 2 608 14 060 16 668 8.7 Appreciation of programs and presenters 6 254 7 957 14 211 7.4 Complaints of factual inaccuracy 1 238 274 1 512 0.8 Party political bias 1 065 414 1 479 0.8 Bias (other than party political)* 1 016 103 1 119 0.6 Lack of balance 360 40 400 0.2 Total 58 620 132 859 191 479 100.0 * Includes claims of bias in relation to issues such as sport and religion.

ABC OVERVIEW 67 Corporate Governance continued

Consumer Affairs unit. Audience and Consumer Upheld complaints Affairs is independent of ABC program areas and During 2007–08, 18 321 written complaints investigates all written complaints referring to were finalised by Audience and Consumer Affairs. possible breaches of the ABC’s Editorial Policies, Audience and Consumer Affairs provided a personal Code of Practice or legislative Charter. The response to 11 431 of these complaints (comprising unit also coordinates responses to a range of 11 688 issues). Of these 11 431 complaints, programming and policy enquiries. 9 226 (81%) received responses within 28 days. In 2007–08, the ABC logged 191 479 audience There were 4 210 complaint contacts which were contacts—a 7% increase compared to the previous referred to other areas of the Corporation for direct year. This total included 58 620 letters and emails response, 70 complaint contacts were handled (a 12% decrease on the previous year) and by the Complaints Review Executive (CRE) and 132 859 calls to switchboards in State and no substantive response was required for 2 610 Territory capitals and particular ABC programs and complaint contacts. Of the allegations investigated services (an 18% increase).42 by Audience and Consumer Affairs, 677 issues were upheld. Key concerns reflected in the audience contacts this year included the introduction of new ABC1 Audience and Consumer Affairs was restructured and ABC2 watermarks, which generated 2 645 in 2007–08 to better distinguish between the two written and phone complaints. Audience feedback distinct roles it plays in responding to audience was that the watermarks were too intrusive and complaints. Where a written complaint suggests they were subsequently modified. There were that the ABC may have breached its Editorial Policies 2 150 complaints about The Chaser’s War On or Code of Practice, Audience and Consumer Affairs Everything, with 1 192 complaints specifically investigates the complaint and determines whether about an item called the “Eulogy Song”. The ABC editorial standards have been met. In cases ABC’s decision not to broadcast the 2007 Netball where these standards have not been met, the World Championship final live in New South complaint will be upheld (either fully or in part). Wales, Victoria, the Australian Capital Territory Audience and Consumer Affairs also provides and Tasmania due to a clash with the 7 pm an audience liaison service for complaints about News prompted 989 complaints. Promotions matters of personal taste and preference—these for The Gruen Transfer, which were framed can include scheduling matters, preferences for like commercials for non-ABC products and different presenters and so on. While Audience and institutions, generated 354 complaints. Consumer Affairs responds to these complaints, they are not capable of being upheld. The 11 431 Of the 40 246 complaints received, 2 598 were responses to complaints sent by Audience and claims of party political or other bias, 400 alleged Consumer Affairs this year includes complaints in lack of balance and 1 512 were claims of factual both of the categories described above. inaccuracy. These complaints related to a broad range of ABC programs and services. This new structure has enabled Audience and Consumer Affairs, from January 2008, to report Timeliness numbers of upheld complaints against numbers of As outlined in the ABC Editorial Policies, the ABC complaints investigated. For the six months from endeavours to respond to all audience contacts January to June 2008, after the new structure came within 28 days. Between 1 July 2007 and 30 into place, 2 247 complaint issues were investigated June 2008, ABC Audience and Consumer Affairs of which 335 (15%) were upheld. responded directly to 21 579 audience contacts. All upheld complaints are brought to the attention Of these, 14 268 (66%) received responses within of the senior editorial staff responsible. In 2007–08, 28 days, a 1% improvement on the previous year. actions taken in response to upheld complaints included written apologies to complainants; on-air corrections and apologies; counselling or reprimanding of staff; removal of inappropriate 42 Combined audience contacts received by Audience and Consumer Affairs, News and the Reception Advice Line (phone, letter and email). content or correction of material on ABC Online; and reviews of and improvements to procedures. 68 ABC OVERVIEW SECTION 2

In January 2003, the ABC began publication Australian Communications and of a quarterly Public Report on Audience Media Authority Comments and Complaints, in order to increase Members of the public who complain to the ABC transparency and accountability of the ABC about matters covered by the Corporation’s Code complaints process. These reports have provided of Practice and who are dissatisfied with the ABC’s summaries of audience contacts and detailed all response or the outcome of an ICRP review may upheld complaints finalised by ABC Audience seek review from the Australian Communications and Consumer Affairs and all reviews finalised by and Media Authority (ACMA). the ABC’s CRE. The reports have been published on the ABC website. Beginning in 2008–09, During 2007–08, ACMA finalised its investigations these quarterly reports will be replaced by more into 14 such matters (16 in 2006–07). In each of immediate publication of upheld complaints and these cases, ACMA found no breach of the ABC CRE reviews, with summaries being published on Code of Practice. an individual basis as complaints are finalised. This new approach will provide members of the public Commonwealth Ombudsman with more timely access to complaint decisions. The Ombudsman’s office investigated one complaint about the ABC. After making enquiries Independent Complaints of the ABC and considering material provided, Review Panel the Ombudsman’s office closed its investigation For persons not satisfied with the ABC’s response making no adverse finding against the ABC. to a written complaint, the ABC Board has established an Independent Complaints Review Complaints Review Executive Panel (ICRP) to undertake independent review of The Complaints Review Executive (CRE) provides an complaints at no cost to the complainant. The additional level of internal review for complainants ICRP can review complaints that raise allegations who express dissatisfaction with Audience and of serious cases of factual inaccuracy, bias, lack of Consumer Affairs’ response to their complaint. balance or unfair treatment. Its three members are This does not preclude the complainant seeking all external to the ABC. Two of the three members external review via the Independent Complaints were nominated by independent bodies external Review Panel or the Australian Communications to the ABC (the Communications Law Centre and Media Authority. and the St James Ethics Centre). The Convenor is Independent of both Audience and Consumer nominated separately by the ABC Board. Affairs and all program units, the CRE has broad In the period 1 July 2007 to 30 June 2008, the scope to review the content and the manner in Panel received 16 requests to review complaints, which the complaint was originally handled and to of which four were accepted for review. The 12 determine whether the ABC acted appropriately. requests not accepted for review either did not, in All CRE determinations are reported to the ABC the Panel’s judgement, allege a sufficiently serious Board. case of factual inaccuracy, bias, lack of balance In the year ending 30 June 2008, the CRE or unfair treatment to merit review, or involved reviewed 70 complaints, of which one was upheld matters outside of the ICRP’s area of responsibility. and another was partially upheld. The CRE also The Panel concluded reviews of three complaints adjudicated between ABC Audience and Consumer during the year, two of which were upheld in Affairs and ABC program units on 11 responses to part and one of which was not upheld. In each complainants, leading to nine upheld complaints. case, a report of the Panel’s findings was made A summary of CRE reviews is published on the available on the ABC website. As at 30 June 2008, ABC website. one review had been finalised by the Panel but the report had not yet been published, pending acknowledgement from the complainant. Two reviews were in process.

ABC OVERVIEW 69 Corporate Governance continued

Transmission Failures The ABC and Corporate As the national broadcaster, the ABC is expected Social Responsibility to provide uninterrupted radio and television Community engagement and the demonstration services. To deliver these services, the ABC is of corporate social responsibility are central to the dependant on Broadcast Australia to maintain the purpose of the ABC and its enabling legislation, infrastructure and facilities at each transmission the Australian Broadcasting Corporation Act site. Problems with power supply at some of 1983 (“ABC Act”). The Act, including Section 6 the remote transmission sites still impact on (the Charter) lays out the functions, principles and the ability to deliver uninterrupted services. The standards by which the Corporation is required to ABC and Broadcast Australia continue to work serve the public interest, as a national broadcaster. on developing initiatives to ensure continuity of In 2007–08, the Corporation took a number of service. initiatives to improve further its performance Recognising the importance of keeping in touch as a socially responsible organisation, including with the community, the ABC has recently participation in the Corporate Responsibility Index purchased two portable FM radio transmitters (CRI) operated through the St James Ethics Centre to serve cyclone prone areas in Queensland and in Sydney. Western Australia. Each unit is fully self-contained The ABC commits itself to: with audio mixing and transmission equipment. The portable transmitter systems are designed • Values-based leadership, emphasising to be deployed and installed quickly in cyclone honesty, transparency and fairness—providing or flood affected areas that require additional opportunities for staff to grow, professionally local radio emergency information when existing and personally, during their time with the ABC Local Radio services have been disrupted or Corporation (see ABC People, pages 54 to 58) supplementary community information is required. • Diversity of content and ideas, contributing to a The units are stored in Broadcast Australia’s sense of national identity, along with adherence maintenance facilities in Brisbane and Perth, ready to the highest editorial standards in Australian for rapid deployment. Each portable unit can be broadcasting (see ABC Divisions, pages 76 sent as air cargo and erected quickly to provide to 115) a 1kW FM radio service capable of providing • Outreach activities to support Australian localised coverage in times of natural disasters. communities and the capacity of media The ABC is working closely with the various state organisations throughout Asia and the Pacific and territory emergency services authorities to to operate in the public interest (see ABC in the ensure effective use of these units. The units Community, pages 50 to 53) have been demonstrated to the authorities and a • Minimising the impact of ABC activities on number of joint exercises are planned. Australia’s environment, biodiversity and heritage A third unit has been recently ordered to provide places, both through its own operations and its a similar level of service to the southern states of procurement processes (see Commitment to a New South Wales, Victoria, South Australia and Greener Future, pages 59 to 63). Tasmania. This new unit will be stored at Broadcast Australia’s Melbourne maintenance facility. Corporate Responsibility Index The ABC participated for the first time in 2007 in the Corporate Responsibility Index (CRI). The CRI was developed and is maintained by the United Kingdom organisation, Business in the Community, and run in Australia through the St James Ethics Centre.

The CRI is a management tool to assist organisations to measure their performance in environmental and social impact areas. Performance is benchmarked against the organisation’s own stated strategies and

70 ABC OVERVIEW SECTION 2 objectives as well as against other participating CRI also highlighted areas of potential improvement, Australian and global organisations. including the Corporation’s Environmental Management: waste generated and disposed, waste Participating organisations had their responses re-used and recycled and water consumption. It and documentation audited on site by Ernst & determined the ABC could improve its reporting Young. The ABC was one of 40 organisations from on corporate responsibility matters by placing Australia and New Zealand participating in the CRI. information in the public domain about its position Results of the 2007 CRI were published on 20 May in relation to the environment, the workplace and 2008. The ABC’s first time result was an overall supply chain management. The CRI also highlighted rating of 61% with 86% scored in the area of a need to improve workplace performance impacts Corporate Strategy. The ABC rated under 75% in by developing key performance indicators and terms of Environmental and Social Performance targets for employee development and safety, health and Impact. Informal feedback from the St James and well-being. Ethics Centre indicated that the Corporation rated The Corporation anticipates that the impact of a comparatively well for a first-time participant. number of ongoing management initiatives will The graph below shows that the ABC performed become evident in future reports against the CRI. strongly in the areas of Corporate Strategy and By participating in future years the ABC will be Workplace Management but did not score well in able to track improvements in its benchmarked terms of integrating its Corporate Responsibility performance as well as management of key strategies into ABC-wide activities. Neither did the environmental and social impact areas. These include ABC score well in Environmental Management nor the setting and developing of strategies, how these Assurance Processes. are integrated into the Corporation’s functions Overall the CRI demonstrated that the ABC and how the ABC manages its performance in had been proactive and successful in including the community, environment, marketplace and Corporate Responsibility in its Corporate Plan workplace. An important element of the CRI is and showed a top down commitment to many reliable assurance and public disclosure of strategies aspects of corporate responsibility. However, the and performance in these key impact areas.

Summary of the ABC’s Overall Performances Across the Corporate Responsibility Index Key Impact Areas

86 Corporate 100 Strategy 89

50 Integration 96 78

66 Community 87 Management 83

53 Environment 85 Management 76

74 Marketplace 98 Management 78

100 Workplace 94 Management 90

53 ABC Assurance 99 United Kingdom Sector Processes 76 Australia/New Zealand Average

0 20 40 60 80 100

Source: Business in the Community 2008

ABC OVERVIEW 71 Financial Summary Completion of The Year Ahead Annual Financial Statements Appropriation On 30 July 2008, the Audit and Risk Committee The May Budget maintained the ABC’s endorsed the signing of the 2007–08 Financial funding base and confirmed the Government’s Statements and the Australian National Audit commitment to the introduction of digital radio Office (ANAO) issued an unqualified audit opinion. and the continued extension of ABC NewsRadio, but with no specific amounts published for these Financial Outcome 2007–08 services. As in previous years, the ABC operated within The ABC’s funding for the 2008–09 financial year is: its total sources of funds and Government $m Appropriations for the 2007–08 financial year. Total appropriation per Outcomes 1, 2 and 3, and including equity injection 869.7 Sources of Funds 2007–08 Less Analog Transmission Funding –90.7 The ABC was allocated $844.6m in the May Less Digital Transmission Funding –84.4 2007 Federal Budget. In the Commonwealth Total Comparative Appropriation Funds 694.6 Budget Additional Estimates process, the ABC The chart “Appropriation by Output 2008–09” was allocated additional Outcome 3 digital broadly represents the ABC’s budgeted transmission funding, bringing the total appropriation of funds by Output for the 2008–09 appropriation for 2007–08 to $846.7m. financial year. The ABC also received some $224.2m from other Budget Strategy sources, including ABC Commercial. The 2008–09 Budget Strategy seeks to maintain The chart “ABC Source of Funds” depicts ABC’s ABC output activities and levels, to ensure ABC budgeted funds for the various categories against recurrent activities remain funded from recurrent actual sources for 2007–08 and its budgeted sources. It also seeks to ensure resource allocations sources for 2008–09. are consistent with the ABC’s strategic objectives Application of Funds and to place the Corporation in the best possible position from which to make its Triennial Funding The chart “Split Actual Expenditure 2007–08” Submission to Government for the forthcoming broadly represents the ABC’s application of funds 2009–12 triennium. by function for the 2007–08 financial year. The Corporation is in the process of implementing recommendations of a review of its television production activities, which are expected to deliver efficiencies over the next few years.

Subsequent to completion of the second stage of the Integrated Capital Strategy and a number of other reviews focusing on specific areas of the Corporation’s activities, information is being prepared in accordance with principles issued by Government that will inform the ABC’s Triennial Funding Submission for the 2009–12 triennium.

Comparative Appropriation The 2008–09 operational funds of $694.6m represents a decrease in real funding of $276.4m or 28.5% since 1985–86 as depicted in the chart “ABC Operational Appropriation”.

72 ABC OVERVIEW SECTION 2

ABC Source of Funds

General Appropriation

Analog Transmissions unding Digital Transmissions

Equity Injection—Improved Asset Management Government F

Australia Network Revenue

ABC Commercial Revenue

Other Revenue Independent

0 100 200 300 400 500 600 700 800 $ Millions

2007–08 Budget 2007–08 Actual 2008–09 Budget

ABC Split Actual Expenditure 2007–08 ABC Appropriation by Output 2008–09

Innovation 1% Australia Network 2% Acquisitions (including ABC2) 7% New Media 2%

Digital Transmission 10% Support Services Television Programs 9% Produced (including Analog News and Current Transmission Affairs & Captioning) 11% 28% Other 11% Television 50%

Radio Radio Broadcast 27% (including News and Transmission Current Affairs) 22% 20%

ABC Operational Appropriation Including Capital Indexed at 2007–08 levels (December 2007 six months CPI Index) 28.5% reduction from 1985–86 to 2008–09

950 $971 900 850 800 750

$ Millions 700 $695 650 600 550 500 7 6 7 8 0 2 3 5 6 9 1 4 98–99 04–05 08–09 87–8 89–9 91–9 92–9 94–9 95–9 96–9 99–00 01–02 02–03 05–06 06–07 07–08 85–8 86–8 88–8 90–9 93–9 97–98 00–01 03–04 Years ABC OVERVIEW 73 Financial Summary continued

Five-Year Analysis Recast 2005 2008 2007 2006 (AEIFRS)* 2005 2004 ABC Operating $’000 $’000 $’000 $’000 $’000 $’000 Cost of Services 1 045 977 976 459 929 236 891 298 926 161 858 728 Operating Revenue 224 227 185 206 187 015 166 430 201 712 153 712 Net Cost of Services (a) 821 750 791 253 742 221 724 868 724 449 705 016 Revenue from Government 833 963 809 532 774 254 757 532 757 532 726 895

Recast 2005 2008 2007 2006 (AEIFRS) 2005 2004 Financial Position $’000 $’000 $’000 $’000 $’000 $’000 Current Assets 276 332 244 513 248 309 209 682 209 683 197 602 Non-Current Assets 978 828 801 727 795 930 815 269 816 191 824 884 Total Assets 1 255 160 1 046 240 1 044 239 1 024 951 1 025 874 1 022 486 Current Liabilities 174 080 150 428 147 567 134 452 115 635 125 672 Non-Current Liabilities 114 002 136 059 154 518 174 095 194 712 208 599 Total Liabilities 288 082 286 487 302 085 308 547 310 347 334 271 Total Equity 967 078 759 753 742 154 716 404 715 527 688 215

Ratios Current Ratio (b) 1.59 1.63 1.68 1.56 1.81 1.57 Equity (c) 77% 73% 71% 70% 70% 67%

* Australian Equivalents to International Financial Reporting Standards. (a) Net cost of services is cost of services less operating revenue. (b) Current assets divided by current liabilities. (c) Equity as a percentage of total assets.

74 ABC OVERVIEW SECTION 2 ABC Divisional Structure

ABC Board

ABC Advisory Council

Managing Director Mark Scott

Chief of Staff, Director Head Director Managing Corporate ABC Secretariat Editorial Policies Director’s Development Gary Linnane Paul Chadwick Office Michael Ebeid Nerida Brownlee

Director Director Director Director Director Radio and News ABC Commercial Legal Innovation Regional Content John Cameron Lynley Marshall Rob Simpson Ian Carroll Sue Howard

Director, ABC International, Director Chief Director Director Corporate People and Operating Television Communications Strategy and Learning Officer Kim Dalton Gary Dawson Governance Kate Dundas David Pendleton Murray Green

State/Territory Directors SA and State and Territory Directors’ Rep – Director Director Head Sandra Winter-Dewhirst Business Technology and Group ACT – Elizabeth McGrath Services Distribution Audit NSW – Mike McCluskey Brian Jackson Tony Silva (a) Alison Hamill NT – Mark Bowling Qld – Mike McGowan Tas – Rob Batten Vic – Randal Mathieson WA – Geoff Duncan Director Integrated Production Capital Strategy Resources Project Director David Cruttenden Colin Knowles

Members of the ABC Leadership Group

Structure as at 30 June 2008 ABC OVERVIEW 75 Section 3 ABC Divisions

Sue Howard Director of Radio and Regional Content Sue Howard joined the ABC in 1986. She has presented programs on three ABC Radio networks. Sue has achieved some notable firsts for the ABC, including pioneering ABC Radio’s midnight-to-dawn shift, becoming the first woman to present an ABC Breakfast program (in 1993) and the first female Local Radio Manager, taking on the combined metropolitan and regional management responsibilities in Victoria in 1996.

Sue became Head of Regional Services in 1996, Director of Radio in 2000 and Director of Radio and Regional Content in 2007. She holds a Bachelor of Arts from Monash University and a Diploma of Education.

ABC Radio and Regional Content

In 2007–08, ABC Radio and Regional Content built The emphasis on developing cross-media on its investment in cross-media initiatives and production skills continued in both local and intensified its preparation for the introduction of national content areas. In addition, the Division digital radio on 1 January 2009. undertook a comprehensive program of craft skills training and launched the first two in a series of The launch of ABC Local (formerly The Backyard) craft skills books—Talk Radio: The ABC of Writing in March 2008, provided Australian communities and Talk Radio: The ABC of Interviewing. with enhanced local coverage of their regions as well as a gateway to ABC Online. Communities and Emergency Services

National ABC Radio networks increased their ABC Radio, especially the ABC Local Radio network connection with regional audiences, with added of 60 stations across Australia, continued to impetus provided by the extension of ABC provide support and opportunities for community NewsRadio to regional Australian communities in engagement throughout metropolitan and New South Wales, Victoria, Queensland, South regional centres. As detailed elsewhere in this Australia, Western Australia and Tasmania. The Annual Report—ABC in the Community, page extension of this service to regional Australia will 50—ABC Local Radio strengthened further its continue in 2008–09. role as Australia’s emergency broadcaster during floods, cyclones and fires. It provided not only ABC Local Radio upheld its reputation as the essential information but also a conduit for local primary provider of emergency broadcasts and communities to keep in touch with each other via information in Australia during community crises talkback, SMS and email. and continued the development of its 60 local stations as digital content hubs for cross-platform ABC Local Radio, triple j, ABC Radio National delivery. and ABC Classic FM mounted or participated in community events to support Australian and

76 ABC DIVISIONS SECTION 3

Brisbane, Hobart and Adelaide. The concerts, broadcast live on ABC Classic FM, will also be televised later in 2008 on ABC1’s Sunday Arts. This annual event, jointly managed with Symphony Services, rewards young musicians with an introduction to a performing career, access to an ABC studio recording and a professional concert- giving orchestra, the latter an experience which is otherwise impossible to obtain.

triplejunearthed.com launched Unearthed High—a quest to discover Australia’s hottest high school band of any genre with original material. The three piece band called [is], from McDonald Secondary College in Strathfield, New South Wales, was chosen from six finalists and will be professionally recorded by triple j’s live music production team for airplay on triple j. The band will also be featured on triple j tv and in jmag.

ABC Classic FM launched the Orpheus Remix Local Radio Newcastle Drive presenter, Awards to celebrate the 400th anniversary of Simone Thurtell, at an outside broadcast Monteverdi’s L’Orfeo—the world’s first opera. on Newcastle Beach. The competition invited listeners to compose their own responses to both the Orpheus myth and the notion of “opera” in the form of original four-minute works for radio. Entrants had to use international emergency relief campaigns and in at least one of five samples of the original L’Orfeo initiatives to promote Australian music. provided by ABC Classic FM to remix their own composition. The best entries were produced Australian Content for broadcast on ABC Classic FM and ABC ABC Local Radio and ABC Television joined Radio National. forces to develop The Comedy Hour launched in Sport Coverage Melbourne by Spicks and Specks host Adam Hills and 936 ABC Hobart’s Andy Muirhead. The project ABC Local Radio, through its Grandstand aims to identify new and emerging comic talent programming, maintains a strong commitment to to contribute to Australian content across ABC broadcasting a full range of major national and services. It attracted about 500 comedy scripts international sporting events. from the public which will be used to produce ten, The new ABC Cricket website was launched in one hour programs, including a mix of comedic time for the First Test against Sri Lanka and traffic formats for broadcast on ABC Local Radio in eclipsed previous records with over 15 million late 2008. accesses for the first two Tests in November 2007. ABC Radio’s Regional Production Fund launched Cricket coverage dominated in summer, featuring the sixth annual Short Story Project, in July 2007, Jim Maxwell and Glenn Mitchell, with Kerry encouraging emerging writers from regional O’Keeffe and Damien Fleming providing expert Australia to reflect the diversity of communities commentary. The highlight was the controversial through their storytelling. Winning entries were Test series against India broadcast in full on ABC produced for broadcast on ABC Radio National Local Radio and streamed online. and ABC Local Radio. Radio and online coverage was provided of the In June 2008, ABC Classic FM hosted the state Rugby Union World Cup in France, the 2008 finals of the ABC Young Performers’ Award in National Rugby League, Rugby Union and the

ABC DIVISIONS 77 ABC Radio and Regional Content continued

Australian Football League (AFL) seasons, World Cup Football qualifying matches between Australia and Iraq and Australia and China, the Super 14 Rugby Union final between New South Wales and the Canterbury Crusaders, and the Rugby Union Test matches involving the Wallabies against Ireland and France. In 2007–08, ABC Radio Sport attained rights to deliver coverage of a range of sports to audiences across Australia in coming years. Commissioned by the ABC Radio’s Regional Production Fund, local Goulburn Murray Agreement was reached to cover the 2008 Rugby playwright, John Walker’s Flight of the League World Cup in Australia, the Australian Uiver was performed and broadcast at the Open Tennis in 2008, 2009 and 2010, the 2009 Albury Performing Arts Centre. Women’s World Cup Cricket in Australia, the 2009 20/20 World Cricket Championship in England and the 2011 World Cup Cricket in India. ABC Radio National launched its first blogs for All Agreement was also reached to broadcast in the Mind and The Saturday Extra programs, all soccer matches in Australia involving the as well as Movietime reviews produced for Australian Socceroos over the next two years. This delivery on mobile phones which attracted 6 125 included matches against Argentina and China in downloads in the first nine days. 2008 and a series of World Cup qualifying games A new feature designed to support user in 2009. contributions was added to the website of ABC Radio Sport has also secured the exclusive the regional youth initiative, Heywire, to Australian Radio Rights—both digital and AM and enable audience upload of images and video, FM—to the Australian Cricket Team’s Ashes Tour encouraging users to see ABC Online as part of to England in 2009. This is the first time digital their own personal digital space. radio rights have been secured for such content. ABC Classic FM commenced video streaming of All Test, One Day Internationals and 20/20 concerts live on its website and podcasts of the matches will be broadcast on ABC Local Radio Morning show. and potentially on ABC Digital Radio, continuing the tradition of ABC Radio coverage of Ashes Tour triplejunearthed.com celebrated its first birthday, since 1934. with music uploaded to the site from 10 400 artists, 80 000 registered users, 1.6 million tracks Digital Media Initiatives downloaded and 3.9 million tracks streamed in In 2007–08 ABC Radio and Regional Content that period. The network’s AWOL blog was listed continued to increase production output beyond in the top 10 Australian media blogs by Australian the traditional analog radio services for delivery on blog search engine Gnoos. multiple platforms, including podcast-only series. With the addition this year of 666 ABC Canberra In October 2007, ABC Radio National recorded and 612 ABC Brisbane, all nine ABC Local Radio its 20 millionth download since commencing metropolitan stations are streamed online. podcasting in 2005. This demonstrated the The network also launched two podcast-only strength of demand for content made available initiatives. The first was The Great Australian Train in a form audiences can consume whenever and Show, a 16-part series presented by former Deputy wherever they choose. Prime Minister, Tim Fischer, covering all aspects The network also launched the RN Shuffle, a of train related history and the role of trains in podcast sampler of excerpts from a range of ABC Australian culture. The second, Multiple Choices, Radio National programs, designed to whet the presented by well-known columnist, Susan appetites of subscribers keen to expand their Maushart, focused on the choices people face in listening range but not sure where to start. their daily lives.

78 ABC DIVISIONS SECTION 3

Former Deputy Prime Minister and presenter of ABC Local Radio’s podcast series, The Great Train Show, Tim Fischer, on the platform at Albury Station, in NSW.

On ANZAC Day, ABC Darwin delivered a two Torres Strait Islanders, as well as ANZAC Day, hour streamed program Talking to the Troops, the memorial service for HMAS Sydney and the connecting Australia’s military at home and Olympic Torch Relay in Australia. abroad. The program spoke with military Digital Radio personnel based in Iraq, East Timor and Afghanistan, as well as with their families and Detailed planning progressed throughout the year friends in Australia. for new services for digital radio to be launched in the six state capitals in 2009. Initial high-level All domestic radio stations and networks have briefs for a range of services were prepared and active online audiences (see ABC Audiences, programming and production models developed. page 32-46). The podcasts available on the Radio Network sites have become a valued resource for ABC Digital Radio aims to provide services with online audiences to download program content new, different and compelling content in genre with 32.7 million (excluding news programs) ABC areas of Sport, Health, Children’s and Specialist Radio podcasts downloaded in 2007–08. Music, to target audiences currently under-served and to complement existing analog radio services. Broadcast Highlights All services will be streamed online through ABC Radio and Regional Content provided extensive media-rich and participatory websites, to comprehensive cross-media coverage of issues build community connection and reach regional including the federal election, the Australia 2020 audiences. The number and nature of services is Summit, the Prime Minister’s historic Apology dependent on additional funding. to the Stolen Generations of Aboriginal and

ABC DIVISIONS 79 Kim Dalton Director of Television Kim Dalton has been the ABC’s Director of Television since January 2006. He was previously Chief Executive of the Australian Film Commission. Other roles have included Manager of Acquisitions and Development for Beyond International Limited, General Manager of the Australian Children’s Television Foundation, Investment Manager for the Australian Film Finance Corporation and principal of his own production company, Warner Dalton Pty Ltd.

Kim graduated from the Flinders University Drama School and has a postgraduate Diploma in Arts Administration.

In June 2007 Kim was awarded an OAM for service to the film and television industry.

ABC Television ABC Television delivers two commercial-free, the 6 pm to midnight time slot. Over its 24-hour free-to-air national television channels, offering broadcast period, ABC2 provided 3 247 hours of distinctive programs that inform, educate and Australian content of which 42.7% were repeats entertain. In 2008 the channels were rebranded (2006–07: 4 550 hours, 58.9% repeats). ABC1 and ABC2. ABC1 continues to provide In accordance with legislation, ABC Television comprehensive broadcasting services to a broadcast 8 557 hours of high definition material national audience. ABC2, the ABC’s free-to-air in 2007–08, including 1 646 hours in prime time. digital-only channel, is an alternative destination for innovative, fun programming with a focus Part of the Nation’s Life on music, culture, comedy and entertainment. ABC Television helps build a national shared The rebranding helps audiences to differentiate experience and sense of identity through between the two and reinforces each as a unique contemporary, relevant and diverse local content. ABC channel, as well as contributing to the take- up of digital television. A number of new Australian dramas were broadcast during 2007–08: Bed of Roses, East of ABC Television saw its second highest prime-time Everything and Rain Shadow, covering a range share on record in 2007. This was underpinned of human dramas. by two factors: the strength of Australian programming and the expansion of online and History also featured strongly within Australian digital delivery. ABC Television has focused on documentaries with Captain Cook—Obsession multiplatform and multichannel distribution of and Betrayal, Mawson: Life and Death in content. In addition to ABC1 and ABC2, content Antarctica, Gallipoli Submarine, The Catalpa is delivered to audiences through streaming and Rescue, Ten Pound Poms and Sounds of Aus, video downloads, via the internet and mobile all capturing significant audience interest. Other devices. There is a concerted focus on developing documentaries included Tasmanian Devil: The Fast the multiplatform potential of ABC programs. and Furious Life of Errol Flynn, Bomb Harvest, In the Company of Actors and Rampant. The In 2007–08, ABC1 broadcast 1 091 hours of award-winning Australia: Land of Parrots achieved first-release Australian content, 52.8% of the the second highest ever recorded audience for an prime-time slot, 6 pm to midnight, compared Australian documentary on ABC Television. to 1 107 hours, or 53.7% in the previous year. Repeat Australian programs comprised 5.6% of ABC Television tapped into the nation’s hours broadcast, compared to 6% in 2006–07 for conversation with programs such as The Great

80 ABC DIVISIONS SECTION 3

Wildlife filmmaker David Parer going to extraordinary lengths to make Australia: Land of the Parrots, which took six years of preparation and 18 months of filming.

Global Warming Swindle, The Oasis: Australia’s Homeless Youth, The Hunt for HMAS Sydney, Difference of Opinion, Q&A and Carbon Cops. All these featured many opportunities for multiplatform participation, with capacity for the audience to engage in more ways than ever. Q&A enabled the audience to ask web questions, send mobile text messages, participate in online forums as well as ask live questions from a studio audience, all fed in real time to the host. The program is also streamed live online and is available as a video download.

The Prime Minister’s Apology to the Stolen Generations of Aboriginal and Torres Strait Islanders on 13 February 2008 was presented by ABC Television and News, with interviews and analysis accompanying the live broadcast from Parliament House. It was also streamed as live video on online.

ABC Television’s coverage of ANZAC Day marches and other ceremonies continues to reach large audiences across metropolitan and regional areas.

Coverage by ABC1 and continuous coverage on ABC2 of the Australia 2020 Summit across 19 and 20 April 2008 reached a significant number of viewers across Australia.

Throughout the year, ABC Television continued to provide Australian audiences with a wide diversity of topics, styles and formats: the best of science (Catalyst), religion and ethics (Compass),

ABC DIVISIONS 81 ABC Television continued

Indigenous culture and history (Message Stick), national and state and territory sport, features and lifestyle (Sleek Geeks, Chopper Rescue, Stuff and South Side Story). The Cook and the Chef achieved its highest audience ever.

ABC Television continued to broadcast outstanding international documentaries including Wild China and The Human Mind and How to Make The Most of It: Get Smart and dramas including a new series of Dr Who, Midsomer Murders, Miss Marple, Jane Eyre and a series of dramatised Jane Austen novels.

Enable Two-Way Engagement with Audiences ABC Television’s range of multiplatform services has expanded exponentially. Content available online and other online services cater increasingly for consumers seeking on-demand content and engagement with media. Rich media and interactive content has continued to be added, with an increasing capability for accepting and displaying user generated content, from basic photos to sophisticated mash-up applications. There are currently 26 children’s show-related websites plus more than 76 different ABC Television show websites.

The ABC remains the pre-eminent free-to-air broadcaster of children’s content. On ABC Kids, Zimmer Twins, continues to lead as one of the most successful user generated content tools in Australia. In three months there were over 63 000 different animated movies created by the audience. Fifty of these movies were produced and adapted for television broadcast, and can be seen during the RollerCoaster program. RollerCoaster itself is now enhanced with interactive television, which is available to pay television viewers, using the Foxtel remote and a facility developed by the ABC.

A new preschool web portal The Playground was launched. This colourful site was developed with a series of original ABC characters. The online world offers over a dozen exciting new activities as well as serving as a launching pad for other ABC Television websites such as Playschool, Shaun The Sheep and Bottle Top Bill.

triple j tv is a classic example of content for a media hungry youth audience accustomed to

82 ABC DIVISIONS SECTION 3 juggling different forms of media. Originally a radio brand, triple j is now a truly cross-platform youth brand which takes live music, current affairs, interviews, pop culture, documentaries and comedy and makes it available across a number of platforms including ABC1, ABC2, radio, online, mobile and portable media players.

ABC Television has increased the amount of video content that is streamed or available to be downloaded through its new online portal. At any time at least 25 programs are offered as downloads, along with streamed programs and segments. The ABC has the most comprehensive online options of any broadcaster in Australia.

From 156 000 downloads in August 2006, in 2007–08 a monthly average of 1.55 million downloads of ABC Television programs was recorded. In total there were 18.6 million vodcasts downloaded in 2007–08. Top downloads included The Chaser’s War on Everything, triple j tv, Summer Heights High, Good Game, Enough Rope, Media Watch and Bed of Roses.

Stand out examples of multiplatform entities included new ABC comedy programs Summer Heights High, The Librarians and The Chaser’s War on Everything; and established series such as Spicks and Specks continued to build audiences, along with The Einstein Factor, The New Inventors and Collectors, which celebrated its 100th episode. All of these have had a significant online presence through websites and other avenues, such as YouTube, which have received large numbers of visitors. The website activity for the new entertainment panel discussion show, The Gruen Transfer, is high with the ability for viewers to upload their self-made advertisements onto the site.

ABC1 continued to offer a wide range of Australian arts series such as First Tuesday Book Club. The Tuesday night arts slot was given prominence with a new theme and title— Artscape—showcasing a range of Australian and overseas arts documentaries. New arts presenter talent featured in the series Not Quite Art and The Art Life.

ABC2 continued production on a fourth series of the ever-popular games review program, Good Game, as well as attracting new audiences with

ABC DIVISIONS 83 ABC Television continued

programs such as triple j tv and the concert series live in Federation Square in Melbourne. This triple j tv presents. extraordinary initiative is another way in which ABC2 continues to connect audiences in both Australia Wide, made exclusively for ABC2, regional and rural communities. continued to reach audiences with relevant, regional news stories, while the station provided The Good Game “Game Initiative” has resulted in another outlet for programs such as Message the world’s first “Crowd Sourced Video Game “ Stick, New Inventors and Spicks and Specks. with the audience collectively developing an online game. A growing online community is producing Foster Creativity a concept and design document for the game ABC Television encourages creative endeavour in developer who is building the prototype. Other its content creation, both within the ABC and in content in development includes an alternate the wider screen content industries, facilitating reality game and “Digital Soapbox”, which enables innovation and being a trailblazer.

A groundbreaking partnership between ABC Television, the Australian Film Commission (AFC), The Australian Ballet and the Australia Council The use of special techniques, screened nationally, the live performance of equipment and training allowed Graeme Murphy’s Swan Lake. Audiences watched divers to descend to 50 metres in the program on ABC2, eight regional centres the making of the documentary, around Australia held free, booked out public Gallipoli Submarine, funded by the Independent Production screenings via the AFC’s Regional Digital Screen Commissioning Fund. Network, it was beamed via satellite to other regional venues and a further thousand or more people also watched the performance streamed

Independent Production Commissioning Fund (IPCF)

In the 2006 budget, the Australian Government To date, ABC Television has committed $22.5 provided an extra $10 million annually over three million of the $30 million total. Production years (2006–07 to 2008–09) to increase the budgets, in association with independent amount of Australian content on ABC Television. producers have totalled $80.8 million, which is a This funding has been used to commission gearing ratio of over three to one for each dollar independently produced programs, helping to of the IPCF. The ABC has commissioned 100.5 increase the level and diversity of Australian hours of production, comprising 39.5 hours of programs broadcast. documentaries, 41.5 hours of children’s programs and 19.5 hours of Australian drama. The objectives for the fund are to increase the amount of Australian adult and children’s drama The programs that have been broadcast have and documentary broadcast on ABC Television, all performed strongly in both regional and extend ABC Television’s relationship with the metropolitan markets. In particular, Australian independent television production sector, dramas such as Bed of Roses and Rain Shadow increase the level and amount of independent performed well. Documentaries such as Ten Pound commissioning by ABC Television and contribute to Poms, The Hunt for HMAS Sydney and Gallipoli an increased amount of Australian production. Submarine, all performed well nationally.

84 ABC DIVISIONS SECTION 3 an entire program to be delivered from audience input combining text messaging, internet music uploads, photo uploads and online voting tools.

The iArts initiative involves partnerships and collaborations between Western Australian producers of digital content and arts practitioners, to create multiplatform interactive projects. ABC Television is building and hosting the online and interactive site, and content will be broadcast on ABC1 and ABC2.

Most Popular ABC Television Programs 2007–08 Five-City Metropolitan Regional Average Average Audience Audience The Chaser’s War on Everything The Chaser’s War on Everything (12 September 2007) 2 285 000 (12 September 2007) 838 000 Spicks and Specks (12 September 2007) 1 622 000 Doc Martin (3 May 2008) 796 000 Spicks and Specks: A Very Specky Christmas Australian Story (7 April 2008) 710 000 (16 December 2007) 1 601 000 Midsomer Murders (12 August 2007) 704 000 Doc Martin (3 May 2008) 1 507 000 Spicks and Specks: A Very Specky Christmas Enough Rope with Andrew Denton (16 December 2007) 703 000 (31 March 2008) 1 498 000 Vicar Of Dibley (19 December 2007) 684 000 Summer Heights High (24 October 2007) 1 482 000 Spicks and Specks (12 September 2007) 666 000 Midsomer Murders (26 August 2007) 1 482 000 New Tricks (10 November 2007) 659 000 Vicar of Dibley (19 December 2007) 1 458 000 Wild China (25 May 2008) 625 000 New Tricks (10 November 2007) 1 425 000 Australia: Land of Parrots (4 May 2008) 624 000 The Chaser Decides 2007 Taggart (13 July 2007) 609 000 (21 November 2007) 1 418 000 Bed of Roses (24 May 2008) 608 000 Australian Story (23 July 2007) 1 397 000 The Chaser Decides 2007 ABC News (7 January 2008) 1 354 000 (28 November 2007) 602 000 The Gruen Transfer (28 May 2008) 1 287 000 ABC News (4 November 2007) 594 000 The Worst Jobs in History Rain Shadow (7 October 2007) 589 000 (12 August 2007) 1 283 000 The Worst Jobs in History (29 July 2007) 585 000 The Librarians (31 October 2007) 1 275 000 Agatha Christie’s Miss Marple: Nemesis Australia: Land of Parrots (4 May 2008) 1 264 000 (3 February 2008) 571 000 Wild China (15 June 2008) 1 258 000 The Gruen Transfer (18 June 2008) 566 000 Doctor Who: Voyage of the Damned The New Inventors (18 June 2008) 563 000 (29 June 2008) 1 248 000 The Great Global Warming Swindle The Sounds of Aus (8 November 2007) 1 221 000 (12 July 2007) 562 000 Silent Witness (20 July 2007) 1 200 000 Source: Regional TAM Television Ratings

Source: OzTAM Television Ratings

ABC DIVISIONS 85 John Cameron Director of News John Cameron has been Director of News since 2004. Before that he was National Editor, ABC News and Current Affairs, a position he had held since 2000. John has worked at the ABC since 1984 as a radio and television producer and as a reporter, foreign correspondent and editorial manager. He has been the State Editor in both Queensland and Victoria, as well as Washington Bureau Chief for three years, including the period of the first Gulf War.

He began his career with a newspaper cadetship in New Zealand, and then worked in newspapers and commercial radio in New Zealand, the United Kingdom and Australia for 12 years before joining the ABC.

News The year has seen considerable change in of five Executive Producers, three News Editors, the News Division, with new and revamped two chief political correspondents, five program programs, strong audience results, many awards, presenters and four new foreign correspondents. a restructure of management, a streamlining Programs of the coordination of news gathering and the appointment of new staff to key reporting, News is implementing, in consultation with staff, producing and management positions. the recommendations of the ABC Production Review. The Review recommended changes to the Significant projects during the period have way News produces television programs, including included the development of the Continuous News graphics, studio automation and desktop editing. Centre, a substantial enhancement and redesign of News Online, and the implementation of the ABC News Online has been redesigned to provide recommendations of the ABC Production Review. a greater range of audio-visual material and to give audiences more flexibility in the way they view Some roles on the News Executive have changed and configure the news for their own needs. All to reflect changing priorities. With the move of states and territories are now producing enhanced Radio Australia news staff into the Division, a new local pages. These pages allow newsrooms around position of Head of Asia Pacific News is managing the country to provide a menu of local stories and the Radio Australia and Australia Network news highlight the main local issues of the day. teams. Responsibility for domestic newsgathering across radio, television and online has also been The ABC is developing a purpose-built newsroom streamlined, with the appointment of network at Ultimo, Sydney for a Continuous News Centre, editors for each of the three platforms, based initially serving some of the video needs of ABC1, together at a central desk in Sydney. This move, ABC2 and News Online, but eventually providing the growing importance of the Continuous News material for other platforms. It has automated Centre and the planned introduction of a new studios and production technology that will television news breakfast program have led to allow News to develop a 24-hour schedule of another executive change, with responsibility for continuous news output, seven-days-a-week, in all local newsgathering and production now the an affordable way. Twelve staff positions were role of the Head of News Coverage. transferred to Sydney from News Online in Brisbane to staff the Continuous News Centre. There was also considerable change in senior editorial positions. This included the appointment Planning is underway for a television breakfast news program to go to air on ABC2 late in 2008.

86 ABC DIVISIONS SECTION 3

Hobart-based camera operator, Peter Curtis, and National Environment and Science Reporter Sarah Clarke, at the first flight opening of Wilkins Runway in Antarctica.

This four-hour program will be produced at News programs were the subject of three quality Southbank in Melbourne. assurance projects managed by the Director of Editorial Policies. The reviews on accuracy and News is producing a television documentary series impartiality were overwhelmingly positive for the on John Howard’s years as Prime Minister. The programs examined. four-part series, for broadcast in late 2008, is expected to be the definitive television record of Coverage the Coalition government. News dedicated vast resources in late 2007 to Foreign Correspondent moved to a new 30- comprehensive coverage of the federal election minute timeslot of 9.30 pm Tuesday on ABC1, and campaign across all platforms and networks. is presented by Mark Corcoran. A new half-hour The coverage culminated in over 12 hours of edition of Landline was introduced on Mondays live, original coverage on election night, one of at 6 pm. The team behind the children’s program the biggest and most important operations for Behind the News produces a weekday version ABC News. On television, it involved six hours of of the program, BtN Daily, and YNews, a news unscripted television, up to 100 staff, more than website for 16-25-year-olds. 30 locations across the country, 23 ABC cameras, 23 cameras shared with other television networks The radio current affairs program AM visited the and three outside broadcast vans. The television Northern Territory, Western Australia and Victoria coverage was broadcast on three networks— to mark the 40th anniversary of the program and ABC1, Australia Network and Television New the 75th birthday of the ABC. Zealand (TVNZ). For ABC1, the five-city average audience of 1.075 million was the highest for

ABC DIVISIONS 87 News continued

Initiatives News has established a formal induction process for new editorial managers such as News Editors and Executive Producers. The process involves new managers visiting Sydney for sessions with other ABC divisions as well as one-on-one meetings with members of the News Executive. News has also introduced a business awareness training program for all staff with financial responsibilities and delegations.

The 2008 intake of 12 cadet journalists (11 news, one business and finance) started in early February 2008. This is the largest intake of cadets for a ABC cameraman, Brant Cumming and Middle East number of years. Correspondent, Matt Brown prepare to leave the ABC office in Amman for Iraq. With their new digital News, in collaboration with the Dart Centre for technology they have been able to reduce their Journalism and Trauma, has developed a trauma “travel kit” by a third. Still excess baggage for some! awareness program and delivered it across Australia. The Dart Centre advocates ethical and sensitive reporting of trauma and educates any network that night; the audience peaked at journalists about trauma issues in news coverage. 1.3 million—the highest election night audience The awareness program included sessions for achieved by the ABC in the five campaigns managers and staff and peer-support training since 1996. ABC Local Radio coverage included across a number of divisions. The program has live crosses to reporters and candidates in key attracted interest from other media organisations electorates. News Online ran its own coverage and the Dart Centre in the United States has said with video, audio and text, as well as streaming the ABC is the first media organisation in the both the television and radio election night world to establish such a comprehensive program. broadcasts. During the campaign, News Online News, ABC Commercial and an education provided a comprehensive election website. publisher are collaborating to produce a range News provided extensive cross-platform coverage of Behind the News and ABC-branded schools’ of the Australia 2020 Summit on 19 and 20 April products, including a BtN atlas and DVD and a 2008. This included the opening and closing quarterly BtN magazine. sessions on ABC1 and ABC2 and extensive The ABC has introduced a new system coverage of the breakout sessions across both for searching the Standing Committee on days on ABC2. Video coverage was also streamed Spoken English (SCOSE) database for on-air online on both days. On ABC Radio, the Summit pronunciations. The new SCOSE functions—like was the main focus of weekend news bulletins, the online Macquarie Dictionary and the News and there were special weekend editions of AM Style Guide—can be available and open on and PM from Parliament House. computer desktops at all times. The pronunciation Other significant coverage during the year guide also includes audio recordings. included the Asia Pacific Economic Cooperation News programs and staff won a range of awards (APEC) conference in Sydney, the Prime Minister’s during the year. This included eight Walkley Apology to the Stolen Generations of Aboriginal Awards, two Logies, the Donald McDonald and Torres Strait Islanders, the United States Reuters Foundation Scholarship, the Dart Ochberg presidential primaries, the earthquake in China, Fellowship and the Melbourne Press Club’s Gold the cyclone in Burma, unrest in Pakistan and the Quill for excellence in journalism. assassination of former Pakistan Prime Minister, Benazir Bhutto, the political crisis in Zimbabwe and the lead-up to the Beijing Olympics.

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Annual Production of News In 2007–08 the ABC broadcast more than 16 000 hours of unduplicated news and current affairs programming, on television and radio, on its domestic services and on the Australia Network.

This year the figures include the federal election night broadcast.

These figures do not include material provided to ABC NewsRadio and Radio Australia; live crosses to reporters into radio programs; and any rolling coverage. The figures also do not include seasonal variations such as sport broadcasts that interrupt bulletin schedules.

Radio News Television News and Current Affairs

Outlet Hours Program Hours ABC Local Radio, ABC Radio National 7 pm News (all States and Territories) 1 460 and ABC Classic FM 7 826 News Updates 125 Regionals 3 389 Summer Late Edition News 6 triple j 250 Australian Story 19 Total 11 465 Four Corners 30 Foreign Correspondent 24 Radio Current Affairs Inside Business 23 Program Hours Insiders 47 AM (Early) ABC Local Radio 43 Landline 51 AM (ABC Radio National) 87 Lateline 135 AM (Main) ABC Local Radio 145 Lateline Business 76 AM/PM special election coverage 3 Offsiders 24 The World Today 205 The 7.30 Report 106 PM (ABC Radio National) 185 Stateline 158 PM (ABC Local Radio) 205 The Midday Report 130 Saturday AM (ABC Local Radio and Behind the News 17 ABC Radio National) 40 BtN Daily 21 Correspondents Report 15.5 Federal election night coverage 6 Finance Market Report PM 18 National Press Club 103 Summer Specials 5.5 Order in the House 13 Total 952 Parliamentary Question Time 58 Australia Network News 1 768 Asia Pacific Focus 19 Jihad Sheilas 1 Budget specials 2 Total 4 422

ABC DIVISIONS 89 Ian Carroll Director of Innovation Ian Carroll has been the Director of Innovation since March 2007. In this year he has been leading the ABC’s highly successful online site along with cutting edge development of delivering ABC content to diverse, new audiences and delivery platforms.

Ian is one of Australia’s most successful and experienced television news and current affairs executives both for the ABC and the commercial networks. Among the Australian programs Ian has created or led as Executive Producer are Lateline, Nationwide, Channel Nine’s Today, Four Corners, The 7.30 Report, ABC News and the Paul Kelly documentary One Hundred Years.

Ian holds a Bachelor of Arts from Monash University and a Graduate Diploma of Media Management from Macquarie University.

Innovation The formation of Innovation in early 2007 meant one of Australia’s major outlets for information, that responsibility for new media and online entertainment and public discussion. In addition production was transferred to all output divisions, to the ABC homepage, Innovation is also prompting a significant change in approach and responsible for the Science and Health online resourcing across the ABC. The success of these portals. Both of these major gateways have been changes is demonstrated through increased redesigned in the past year to incorporate best collaboration and new output initiatives across practice in site design, usability and information all divisions. architecture. Innovation has focused on building a distinctive editorial presence online which strongly With each division now sharing responsibility differentiates abc.net.au from its competitors. for online content, the Innovation Division has been able to focus on the ABC’s strategic Innovation launched a new ABC Online home development in digital media. The ABC is a leader page in early 2008 which brings content often in the Australian media in responding to trends buried deep within the site, to the front entry and developments in new media platforms and point of abc.net.au and provides a cohesive online technology and is actively embracing the overview of the many kinds of content the ABC unique opportunities these new mediums offer. offers online. The homepage also invites visitors The Division enables the ABC to maintain its to explore abc.net.au beyond the homepage with leading position by driving strategic innovation the addition of the Best of abc.net.au sub-site. and development in content creation, audience The “Best Of” site is linked to the homepage, as connection and new platform distribution in well as other major ABC sites and portals, via a partnership with the rest of the Corporation. series of “Best Of” windows which encourages Whilst Innovation is no longer responsible cross-promotion of ABC content and serendipitous for building and maintaining online content discovery of content by visitors. for all ABC output divisions, it retains primary Unleashed is part of the ABC’s strategy to be responsibility for leading the overall growth and Australia’s premier discussion space and was success of abc.net.au. launched in October 2007. It is a forum for abc.net.au commentators, across all political and social The Innovation Division ensures the editorial, spectrums, to present their opinions on subjects technical and competitive vitality of abc.net.au as such as politics, business, sport, the environment,

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ABC Innovation launched an “off-deck” mobile service during the 2007 federal election campaign, delivering election-related content directly to users’ mobile phones—the first of its kind in Australia.

media, entertainment and the arts. Unleashed New South Wales, in October 2007, Innovation illustrates a firm commitment by ABC Online to launched a mobile service to support the ABC’s present diverse perspectives on issues that will coverage of the 2007 federal election. The Mobile foster public debate. Election offering was an “off-deck” mobile service which allowed the ABC to deliver election- In the lead up to the federal election in 2007, related content directly to users’ mobile phones, Unleashed also presented Sledge, a satirical under the ABC brand, independent of mobile video competition that attracted many entries. phone providers. While this type of application Participants uploaded videos to the ABC’s is popular in Europe, the ABC Mobile Election YouTube channel and the best videos were service was one of the first of its kind in Australia. featured on the Unleashed site. Dedicated to The application and the service were provided to debate, ideas and attitudes, Unleashed signals users for free, with the only costs coming from the a new editorial direction for abc.net.au. mobile service providers’ data charges. Audience The ABC’s strategy to build audience reach interest was encouraging during the lead up to the through the homepage has proven successful, election and escalated dramatically in the final 24 with an increase in monthly unique Australian hours and during election night, with over 4 000 users from 519 000 in June 2007 to 782 000 in downloads in total. June 2008. Another new application, developed completely New Media Platforms in-house by Innovation, is ABC Now which One of the Division’s key activities is the launched in December 2007. ABC Now enables exploration and development of existing and new audiences to aggregate a broad range of ABC media platforms that Australians are or may be Television, Radio and News content within a using for media content today and in the future. player or “widget” downloaded to a computer Innovation gauges changes and emerging trends desktop. It appears to be the most sophisticated in media consumption to identify and trial new application of its kind amongst Australian online technologies and content platforms for the ABC. media competitors. Version two was released in June 2008 with a number of improvements to After a trial phase at the triple j coverage of the functionality and layout. ABC Now reached nearly Splendour in the Grass music festival in Byron Bay, 90 000 downloads in its first six months.

ABC DIVISIONS 91 Innovation continued

In December 2007, the ABC purchased a product The first product trial is scheduled to start in July to deal with the user generated content and 2008 with a contract signing anticipated before social networking requirements across the ABC. It the end of 2008. Implementation is due to start allows ABC content makers to set up customised early in 2009. community spaces where audiences can upload ABC Digital Media Forum and Awards video, audio, photos and blog posts. The first such project was the ABC Kids RollerMache site, which As well as developing new content and services, launched in January 2008. RollerMache shows the Innovation Division facilitates discussion children how to make animations and provides around innovation and new technologies a place where they can upload their completed throughout the ABC. The ABC Digital Media video, sound and photo creations to the site, for Forum was held in February 2008 and brought others to see and rate. All uploaded content is pre- together 140 staff from across the organisation. moderated before it goes live on to the site. The Innovation Division organised the Forum to stimulate discussion on the impact digital In March 2008, a beta trial for Playback was made technology has had on traditional media and available for approximately 5 000 public users. the issues and challenges faced by the ABC as it Playback is a rich media player that offers full- locates itself within this changing market. The screen, full-length video via the internet. The trial program focused on how the ABC can build a comprised three channels including recently aired culture of innovation and sharing, drawing upon shows from ABC1 and ABC2, a natural history examples of successful new approaches from channel, and an ABC Shop channel. Playback, across the Corporation, including Television, News designed and built by Innovation, was the first and Radio. The forum also examined how new player of its kind in Australia. The full service, technologies respond to the online audience’s renamed iView, will be launched in July 2008. desire for participation and connection, immersion In June 2008 the Corporation launched ABC and convenience. Earth, which integrates ABC content—including The inaugural ABC Digital Media Awards were video, audio and text—into a location-based web developed by Innovation to celebrate and interface. A selection of ABC Television and Radio recognise the contribution of staff from across the archive material, news feeds, and radio streams Corporation working with digital media. Over 100 were incorporated into a layer on Google Earth guests attended the Awards, including staff from and users can browse ABC content by geographic across all divisions and States and Territories. The location. The ABC was one of the first media Minister for Broadband, Communications and the organisations in the world to stream video and Digital Economy, Senator Stephen Conroy, was audio content within the layer. ABC Earth had a special guest—making his maiden visit to the 4 500 downloads in the first month of its release. ABC in his new Ministerial role—to announce the Web Content Management System (WCMS) winner of the category judged “Best of the Best”, which was won by Summer Heights High. Over 75 It is also the responsibility of the Innovation nominations were received for eight awards, with Division to ensure the ABC has an effective, projects ranging in size from dedicated ABC Local efficient and robust technology infrastructure for Radio projects to large scale initiatives. the production, publication and distribution of online and related digital content. The project to purchase a new Web Content Management System (WCMS) for ABC Online began in June 2008. The aim of the project is to purchase a commercial, off-the-shelf product specifically designed to meet the demands of high output, media-based sites for organisations such as the ABC.

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ABC to Earth ABC Earth integrates ABC material with “Google Earth” so users can browse contemporary and historic content by geographic location. Viewers can “fly over” particular locations—be it a region, city or cattle station—and find relevant news and archival material. Chris Winter, Executive Producer of ABC Earth, said “It’s all about presenting ABC content in new ways and exploiting the consequences of everything being digital”. Featured content on ABC Earth includes national and video news, archival footage from the 50 Years of News collection, Foreign Correspondent programs and local stories. www.abc.net.au/earth

ABC DIVISIONS 93 Murray Green Director of ABC International Murray Green leads two divisional groups: ABC International and Corporate Strategy and Governance. ABC International consists of Australia Network, Radio Australia, International Projects and International Relations. The activities of Corporate Strategy and Governance are reported separately on page 110 along with other corporate functions.

Prior to March 2007, Murray was Director Corporate Strategy and Communications. He earlier served as State Director Victoria and the ABC’s Complaints Review Executive, dealing with the review of complaints about accuracy and bias.

He is a graduate of the Australian Film, Television and Radio School, has an honours degree in Asian and Pacific History, and is a lawyer.

ABC International Radio Australia Audiences in Asia and the Pacific are becoming The program schedules for the Chinese and increasingly internet aware and more demanding Indonesian services were overhauled to in their expectations of online services. In number, improve coverage, audience appeal and ease of online audiences are overtaking radio listeners rebroadcasting by partner stations. To maximise in some markets. In response, Radio Australia efficiency and cooperation across all Radio Australia changed its resource allocation for online services, the role of Chief Editor was created to development, focusing on niche content and coordinate the daily agenda. Quality control is related distribution and marketing initiatives. carried out via peer review and analysis of focus group outcomes where available. In news and current affairs coverage, Radio Australia focused on generating original news Radio Australia continues to seek strategic relevant to Asia and the Pacific in a flexible program partnerships with compatible organisations, both format. This included an overhaul of the Radio domestic and regional. Since the beginning of Australia News website which now features 2008, Radio Australia has signed six new important content provided by a team of regional specialists. rebroadcasting agreements with media outlets in the French Pacific, Laos and Cambodia. Staff from the English Language Program unit provided substantial coverage of the South Pacific Radio Australia operates 24-hour, free-to-air, FM Games in Apia, Samoa, including live radio and relay transmissions in 14 locations. A new service television for the Host Broadcaster, seen in 22 opened in Samoa in time for coverage of the South Pacific countries during August and September Pacific Games. Another was opened in Papua New 2007. The English and Khmer services did live Guinea’s second largest city, Lae. Radio Australia studio and outside broadcasts from the Cambodian maintained existing services in Phnom Penh and Siem Water Festival in Phnom Penh in November 2007. Reap (Cambodia), Dili (East Timor), Port Moresby (Papua New Guinea), Honiara (Solomon Islands), Radio Australia responded to changing audience Port Vila and Santo (Vanuatu), Suva and Nadi (Fiji), behaviours in all target countries. In Vietnam, Nuku’alofa (Tonga), Rarotonga (Cook Islands) and the Vietnamese language website (bayvut.com) is Tarawa (Kiribati). among the most successful Radio Australia sites. Its number of visits and podcast downloads have Radio Australia maintains shortwave services for increased five-fold since its inception in June 2006. audiences outside the range of local FM transmitters.

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Australia Network Papua New Guinea Satellite distribution/ footprint Solomon Islands Cambodia Radio Australia l Countries with one FM frequency Fiji l Countries with two Kiribati FM frequencies Singapore East Timor l Countries with digital Samoa radio subscription Language Services

Cook Islands

Tonga Vanuatu

It uses a network of three satellites for program distribution and direct-to-home use: Intelsat 2, Intelsat 8 and Intelsat 10 with overlapping footprints extending from the eastern Pacific to the Middle East. India is the channel’s single largest market with a monthly audience in excess of five million Alternative Distribution viewers. The Indian satellite and cable television Radio Australia continues to provide content for environment is made up of over of 240 channels downloading to computers and MP3/MP4 players including some 50 dedicated news networks. (podcasts). The most popular podcasts are English Audience Growth language lessons. Radio Australia’s lessons include explanations and background information in The Synovate PAX cable and satellite survey is the Chinese, Indonesian, Vietnamese and Khmer, to only audience research available in Asia. For the help users gain a greater understanding of the period ending 2007 it indicated the viewership of English content. Podcasts also allow users to listen Australia Network had grown 8% on the previous to English lessons at their own convenience and year. Large increases were recorded in Hong Kong, to learn at their own pace. Information on the India and Bangkok and more modest increases in number of podcasts downloaded in 2007–08 is Taipei and Jakarta. incomplete due to a change in the measurement Based on these results, Australia Network reaches system part-way through year. However, based on over 1.1 million viewers in a month excluding the available, yet incomplete data, more than 8.4 India. Combined with the TAM people meter million downloads were registered in the year. figures from India, total viewing exceeds seven Australia Network million per month across Asia. Australia Network is Australia’s international Feedback from the Indian audience indicates that television and online service, broadcasting 24 viewers find Australia Network news and current hours a day, seven days a week, across Asia, the affairs and documentary programming far more Pacific and the Indian sub-continent. The service relevant to the market and a welcome alternative is currently available in 44 countries across the to the American and British perspectives that have region, reaching 22 million homes. dominated in recent times. Consecutive “people

ABC DIVISIONS 95 ABC International continued

meter” surveys have demonstrated a trend Audience Research showing that Australia Network consistently out- Audience surveys indicate that around 60% of rates both BBC World and CNN International in Australia Network’s viewing audience represents terms of reach in the six key Indian metropolitan the local, urban, English speaking populations markets of Bangalore, Mumbai, Chennai, of the Asia Pacific regions, primarily the political, Hyderabad, Gujarat and Delhi. This is particularly academic and economic leadership communities gratifying given both the size of the relative and the young and aspirant groups. The remaining budgets of the two rivals and their time in the 40% are a mixture of Australian expatriates and market. other international viewers.

News and Current Affairs The data also indicates that the average age of Australia Network’s regionally-focused news Australia Network viewers is 42 with a monthly and current affairs programs continue to rate household income of US$4 592 and is university highly in all of the Asia Pacific markets. The educated. The figures provide strong evidence that channel’s international news and current affairs the channel is meeting its key contractual objective programs are produced by a team comprising of targeting “the aspirational Asian audience”. of 30 journalists. Australia Network uses the full resources of ABC News and also maintains its International Projects own dedicated correspondents in Beijing, Delhi, ABC International Projects works with broadcast Jakarta and the Pacific. organisations internationally to support the In February 2008, Australia Network launched development of robust media institutions that a new nightly one-hour news and current operate in the public interest. affairs program, Newshour with Jim Middleton. International Projects offers assistance in the Hosted by one of Australia’s most experienced form of strategic advice, training and mentoring, journalists, the program focuses on the main technical support and secondments. The core goal events of the day and features interviews and of these activities is to increase demand for good discussions with key newsmakers, commentators governance in partner countries, leading to better and experts from around the region, exploring development outcomes. This goal is in line with issues and presenting alternate points of view and the strategic direction of the Australian Agency perspectives from Asia. for International Development (AusAID), the Drama, Children’s and English principal source of funding for the activities of Language Learning International Projects.

Australia Network showcases the best Australian In 2007–08 International Projects continued drama, documentary, entertainment, lifestyle, major programs with Papua New Guinea’s sporting and children’s programming available National Broadcasting Corporation; the Vanuatu from all the television networks in Australia. In Broadcasting and Television Corporation; and March 2008, the channel launched The Movie Cambodia’s state broadcaster, Radio National Show on Sunday evenings to broadcast a Kampuchea. The Cambodia project is in a selection of the best Australian films. Australia transitional phase. A proposal to extend the Network is also a foundation supporter of the initiative until 2011 is currently before the World Asia Pacific Screen Awards held annually in Bank and AusAID, awaiting final approval. Queensland with the aim of promoting and supporting films produced in Asia and the Pacific. International Projects also finalised agreement on a program of support to media organisations in Significantly, Australia Network is also the only the Solomon Islands and hosted a delegation of international satellite/cable channel to provide journalists from Bhutan Broadcasting Service to English language learning programs for business assist in their preparations for providing media or study. These programs have proved enormously coverage of Bhutan’s first-ever general elections. successful as both an education and public diplomacy tool.

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ABC cameraman Geoff Lyle filming for Australia Network News and Current Affairs in India.

Talkback radio, Cambodian style: Radio National Kampuchea staff receive calls on a bank of mobile phones, fill out the details and pass the forms to studio producers who initiate talkback.

New Zealand (RNZ) and Radio Television Hong Kong (RTHK).

In addition, the ABC engages with a large number of other broadcasting-related organisations in Asia and the Pacific, North America and Europe.

In September 2007, the ABC completed a review, in partnership with two overseas consultants from London and Beirut, into the Strategic Performance Review of the Al Jazeera Children’s Channel (JCC). International Relations The review had commenced in April 2007 at the The ABC has close contact with public request of the Executive General Manager of JCC. broadcasters and broadcasting associations around Early in 2008, the Director of ABC International the world, including the: Asia-Pacific Broadcasting attended UNESCO’s conference in Thailand Union (ABU): Asia-Pacific Institute for Broadcasting to further aid the development of strong and Development (AIBD): Commonwealth Broadcasting responsible media institutions that operate in the Association (CBA): British Broadcasting Corporation public interest in that country. (BBC); Canadian Broadcasting Corporation (CBC); European Broadcasting Union (EBU); International During 2007–08, the ABC hosted a number of Radiocommunications Advisory Committee international delegations, including groups from (IRAC); International Telecommunications Union China, Korea, Singapore, South Africa, Vietnam, (ITU); Nippon Hoso Kyokai (NHK); South African India and the United States, benefiting from an Broadcasting Corporation (SABC) and Radio exchange of ideas and debate.

ABC DIVISIONS 97 Lynley Marshall Director of ABC Commercial Prior to joining the ABC in 2000 as Director of New Media and Digital Services, Lynley held a series of senior broadcasting positions in New Zealand. As Director of ABC New Media and Digital Services, Lynley was responsible for the integrated delivery of the ABC’s digital content, including ABC Online, the digital television channel ABC2, ABC Video On Demand, interactive television, mobile and other emerging platforms.

In February 2007, Lynley became Director of ABC Commercial with a brief to develop the ABC’s commercial businesses and pursue new business opportunities in the digital media environment.

Lynley holds an Executive MBA from the University of Auckland.

ABC Commercial ABC Commercial provides a revenue stream, ABC Retail also delivered growth, leveraging through its commercial activities, to support the the success of an excellent ABC DVD catalogue, ABC in fulfilling its Charter roles and obligations as including titles such as Summer Heights High, a national public broadcaster. Bindi, The Wiggles and We Can Be Heroes. ABC Sales and Production, which includes Resource Established in February 2007, the Division assumed Hire and Content Businesses also performed the revenue-generating activities of the former ABC well in competitive environments. Enterprises and the responsibility of developing new revenue streams for the Corporation, including During the year ABC Commercial invested in the potential afforded by digital technology. the development of digital capability to deliver new revenue from digital business initiatives. Financial Performance Redevelopment of the ABC Shop Online began. ABC Commercial recorded a net profit for the year Technical capabilities were developed for the delivery of $17.4 million, which was an increase of $6.7 of digital downloads and digital content sales for million on the 2006–07 financial year, adjusting for online and mobile distribution continued to grow. screen rights revenue. Digital Business Income from screen rights of $2.759 million was Throughout 2007–08, the Digital Content reported in the financial results for ABC Commercial Development Unit extended the availability of in 2006–07. Prior to that period, and in the ABC content through new business across digital subsequent financial year, screen rights revenue platforms. The Division launched two new YouTube was included in the results for ABC Television. channels, ComedyonABC and EntertainmentonABC, The implementation of expanded and targeted an ABC profile on MySpace, ABC content on Apple marketing campaigns, which complemented a iTunes and ABC comedy content, including Summer strong product catalogue and competitive pricing Heights High and The Chaser’s War on Everything model, enabled ABC Commercial businesses to on a number of mobile platforms. Episodes of both perform strongly, particularly in the Distribution comedy series were number one downloads on and Retail sectors. BigPondTV and 3 Mobile TV.

Distribution businesses performed well with A Preview Player on ABC Shop Online was launched Music—Contemporary and Classical—DVD and in December 2007, providing customers a high Magazines reporting strong growth in net profits. quality preview of programs for sale. The Preview

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Player’s technology was designed to be used in The breadth of music under the ABC Music other projects beyond its initial use for ABC Shop umbrella was again acknowledged with ABC Online. Music, ABC Classics and ABC for Kids receiving a total of 11 nominations in six categories for the ABC Shop Downloads was launched in June 2008. 2007 Australian Recording Industry Association Shop Downloads offers customers an online (ARIA) Awards. The 2008 Australian of the Year, browsing and shopping experience. Customers can Lee Kernaghan, and fellow ABC Music artist, Steve browse a catalogue of ABC Shop product, select, Forde, shared three Golden Guitar Awards with purchase and then have the content delivered Adam Brand at the Country Music Association straight to their computer within minutes to be of Australia (CMAA) Awards held in Tamworth. listened to or viewed. The Downloads Service is The bestselling release for ABC Music was triple j based on a free media player that provides state Hottest 100 Volume 15, selling more than of the art picture quality and an integrated web 120 000 units. In the Audit Bureau of Circulation browser and computer desktop functions. magazine circulation report for the period June to Wholesale and Distributor Sales December 2007, ABC Magazine titles performed ABC DVD achieved record sales and profit, well in contrast with the total market, which resulting from the release of over 175 titles, declined 9.0% year-on-year. Limelight increased including Summer Heights High and Pop Go the 8.7% year-on-year, delicious increased sales by Wiggles. Summer Heights High, in particular, was 5.4% and Gardening Australia increased by 3.0%. the standout release for the year, selling more than The May/June issue of Organic Gardener was the 300 000 units. ABC DVD continued to lead the highest selling ever at 24 263 copies, which was children’s DVD market with over two million DVD’s 25.0% above the rolling average for the year. ABC shipped across a range of titles including Pop Go Magazines added to its stable of licensed titles the Wiggles, Thomas the Tank Engine, Bob the when it launched a Behind the News magazine Builder and Playschool. The BBC DVD catalogue to primary and lower secondary schools in continued to sell strongly with bestselling titles October 2007. including Planet Earth, Little Britain Abroad, Vicar of Dibley and Top Gear.

ABC DIVISIONS 99 ABC Commercial continued

ABC Licensing contributed a strong financial result following a restructure and is now profitably representing a smaller stable of licensed properties led by Playschool.

Production and Sales During 2007–08, ABC Program Sales Worldwide represented more than 100 hours of first-release programming and 1 700 hours of catalogue titles at international content markets, including MIPTV and MIPCOM in Cannes, and the Asian Television Forum in Singapore. Following the significant interest in ABC content at these markets, Program Australian of the Year and ABC Music artist, Lee Kernaghan, won three Sales licensed large packages of programming to Golden Guitars at the Country Music emerging markets such as Eastern Europe, the Association of Australia Awards with Middle East and Africa. International sales to top Spirit of the Bush. networks continued, with Summer Heights High the best performing title during 2007–08, with major sales to BBC 3, the DVD rights to 2 Entertain Ltd in the United Kingdom and as the first-ever ABC Books was awarded a grant from the Australia sale of an Australian series to HBO in the Council as part of its “Literature International United States. Market Development Program”. The best selling titles for ABC Books for 2007–08 were Spotless, Library Sales provides access to the ABC Archives How to be Comfy, Turn, Turn, Turn…Please!, collection to the international production industry. 5 Nights a Week and SpeedCleaning; and Locally it represents major collections such as children’s titles including the 2008 edition of Sing, National Geographic Digital Motion and AP Fairies, Extreme Dinosaurs, Parsley Rabbit’s Book Archives (Associated Press). This financial year, about Books and Dorothy’s Rosy Tea Party. Library Sales made significant contributions to

100 ABC DIVISIONS SECTION 3 major institutions such as the new National Sports Museum and the National Museum of Australia. Hundreds of people queued Revenue targets were exceeded in an increasingly for food writer, Nigella Lawson’s book-signing at competitive footage market place. the ABC Shop in the Queen Non-Theatric Sales had a successful year, Victoria Building in Sydney. expanding partnerships with key industry players such as Marcom Projects and Maxwells Collections, and actively pursuing new distribution opportunities through ABC Shop Online.

ABC Events entertained more than 250 000 young Australians by staging ABC for Kids concerts and “meet and greets” throughout Australia. The in Melbourne, Adelaide and Sydney, the Choir of ABC Events calendar for 2007–08 also included Hard Knocks Concert in Sydney, and signings by Gardening Australia Expos in Sydney, Melbourne, actors Chris Lilley and from The Chaser team and Perth, Brisbane and with a debut in Adelaide, food writer, Nigella Lawson. making this a five-city annual series. The best-selling products in ABC Shops were the ABC Retail Summer Heights High DVD, Choir of Hard Knocks The ABC Retail business is comprised of ABC CD and DVD, Spicks and Specks Interactive DVD Shops, ABC Home Shopping and ABC Centres. In and We Can be Heroes Special Edition DVD. 2007–08, gross revenue for the business increased ABC Resource Hire by 12%, and net revenue (before capital) grew by ABC Resource Hire uses spare capacity in ABC 45%, over the previous financial year. facilities and crews for productions for clients At the end of the financial year, ABC Retail Australia-wide. Services offered are digital had 157 outlets—42 ABC Shops and 115 ABC outside broadcasts, live minicam sports coverage, Centres—trading throughout Australia. During production services and costume hire and the year, one new ABC Shop opened at Rouse Hill manufacture. Also available for hire are studios, in New South Wales and the ABC Shop in Darwin rehearsal rooms and theatres. closed. Fifteen new ABC Centres were opened and A highlight for ABC Resource Hire was providing three closed. studio facilities and crew for the production The ABC Reward Program continued to be an of Good News Week, which was the first high important promotional tool, contributing 28% of definition recording undertaken in Studio 22 in ABC Shop sales. Approximately 125 000 members, Ultimo, Sydney. including the 69 500 new members who joined ABC Resource Hire contracted outside broadcast during the year, used their Reward Card during coverage of the Asia-Pacific Economic Cooperation 2007–08. (APEC) forum and cultural event, including New In September 2007, the ABC Gift Voucher and South Wales and interstate field crews, with Reward Programs were updated from manual to the APEC Host Broadcaster, Globecast. Outside electronic systems, making both more efficient and broadcast coverage of national sports included: attractive to customers. the Australian Football League, rugby union, soccer, basketball, netball and boxing in various The major national promotions of Father’s locations nationally. Day, September Kids, Christmas, Summer Sale, Comedy, April Kids, Mother’s Day and DVD Home In 2007–08, ABC Minicam again covered the V8 Entertainment were all successful. During the Supercar Motor Racing series around Australasia year, 269 local promotions were undertaken in and in Bahrain. It also travelled to Asia for other ABC Shops and Centres. The most successful of sporting events including the Macau Grand Prix. these were the ABC Television 75th Anniversary Celebration in Sydney, Gardening Australia Expos

ABC DIVISIONS 101 David Pendleton Chief Operating Officer David Pendleton joined the ABC as the General Manager of Group Audit in 1996. He went on to become General Manager of Financial Operations and Accounting, and later Head of Finance. In February 2002, he was appointed to the position of Director of Finance and Support Services, which was re-named Director of Business Services on 1 July 2003. On 31 August 2004, he was appointed as the Corporation’s Chief Operating Officer. Before joining the ABC, David held senior management positions in the public sector at the New South Wales Roads and Traffic Authority and State Super Investment and Management Corporation.

David holds a Bachelor of Business (Accounting), a Graduate Diploma from the Securities Institute of Australia and is a fellow of CPA Australia.

Operations Group hours for television production, marginally less than the previous year. The ABC Operations Group consists of the divisions and units reporting to the Chief The Division continued to provide wide-ranging Operating Officer. These are the Technology and production services for all television production Distribution, Business Services and Production including new programs The Gruen Transfer and Resources Divisions; the Capital Works, Business Q&A. In addition to regular program delivery, Affairs and Business Development Units; and, for special event programs included the federal election administrative purposes, Group Audit. These areas campaign including pool coverage of the Leaders provide a range of internal services across the Debate, Federal Election Night, Apology to the Corporation. Stolen Generations of Aboriginal and Torres Strait Islanders, the Olympic Torch Relay, HMAS Sydney From September 2007, the Human Resources Memorial Service, the Federal Budget and over 16 division no longer formed part of the Operations hours of material from the Australia 2020 Summit. Group, having been restructured and renamed People and Learning (see page 106). In addition to internal ABC production, Corporation labour and facilities were contracted to make Supporting Strong Governance Newstopia (for SBS), Good News Week (for Channel Ten), Project Runway (Foxtel) and Slapdown (Fox The ABC is committed to the adoption of a strong Sports), significantly contributing to the net profit corporate governance and risk management returns to the ABC through resource hire activities. framework. As reported in the Corporate Governance section (page 64–71), the Operations The Division continued to facilitate experimental Group contributed significantly through its projects for content divisions such as the continuous focus on key issues such as business continuity, web-streaming of APEC forum content and the live emergency management and risk management broadcast of Swan Lake from the Sydney Opera policies and processes. House to 28 regional theatres. Volunteer Production Resources staff donated their time for an outside Contribution to Output broadcast of Merry Makers, a fundraising concert in support of people with Downs Syndrome. Production Resources manages the facilities and labour for the ABC to meet its Charter obligations Over the past 12 months, the Division provided to bring television programs of relevance to footage for issues as diverse as the Olympic Torch the Australian public. In 2007–08 Production Relay, the deaths of former Pakistan Prime Minister, Resources supplied 1.212 million skilled labour Benazir Bhutto and mountaineer, Sir Edmund Hillary,

102 ABC DIVISIONS SECTION 3

What Margaret Pomeranz and David Stratton see when sitting on the set of At the Movies.

the Youth and Australia 2020 Summits and the high definition studio-based program, The Oasis: Labor Government’s first Budget. In particular, the Australia’s Homeless Youth, the re-branding of ABC’s Perth researchers supplied critical archival ABC1 and ABC2, the web streaming of events such footage to support the popular Hunt for HMAS as the ABC 702 Knit-In, live events for ABC2, the Sydney documentary. Archives around the country continuing management of remote switching for made a significant contribution to footage used Queensland and the management of a complex in the ANZAC Day broadcasts in each state matrix of feeds for both ABC Radio and Television and territory. on Anzac Day.

Production Resources, in conjunction with Broadcast Network Services completed planned Technology and Distribution, began the roll-out upgrades to the digital television platform and of the next generation of digital equipment to the Remote Area Broadcasting Service (RAB) support file-based production. The Division trialled platform, by replacing digital encoding equipment and then implemented tapeless field cameras for in all capital cities with more reliable and efficient news programs, new graphic production systems equipment. These upgrades will improve the and editing systems in post production. A pilot of overall quality of the ABC’s digital television and desktop editing systems for news production was RAB services. also undertaken. The phased introduction of end- Broadcast Network Services upgraded the audio to-end tapeless production facilities will continue processing equipment for analog television for the over the coming years. eight metropolitan markets and the six regional Production Resources in conjunction with markets. This upgrade will improve the consistency Technology and Distribution, Capital Works and of audio levels for analog television transmission content divisions continued to consolidate the across the country. Further, the codecs used for medium-term temporary facilities in Brisbane, the exchange of audio content between ABC after vacating the Toowong site. studios across the country have been upgraded. This has improved the quality of the audio services Content Presentation and Distribution and allowed the ABC to use internet protocol Broadcast Operations has contributed strongly to (IP) networks for the exchange of audio content the success of the Division and the presentation of between studios. ABC content on all platforms. In addition to the daily management of all radio and television signal presentation and distribution, special projects have included the broadcast of the ABC’s first

ABC DIVISIONS 103 Operations Group continued

Digital Radio responsiveness to the ABC’s current environment; In October 2005, the then Minister for and focused on the development of staff and Communications, Information Technology and the infrastructure to sustain the ABC into the future. Arts announced the framework for the introduction Work continued on phase two of the Integrated of digital radio services into Australia. In December Capital Strategy (ICS) Project. The Project will 2007, the ABC and Special Broadcasting Service develop a ten-year capital funding strategy that (SBS) Boards approved entering into contracts links ABC strategic business requirements with with preferred suppliers for the digital audio a sustainable capital investment strategy, taking broadcasting (DAB) systems and service delivery, account of rapid technology and market change. subject to formal funding by Government. A dedicated project team was seconded from the Following an ABC submission, limited funding Technology and Distribution Division to manage was approved in May 2008 for the ABC and the the Project and to map technology capabilities SBS for the establishment of the DAB service. The and strategies against the ABC’s business, date for the start of service was extended from content creation, information and content 1 January 2009 to 1 July 2009. management needs. Negotiations are ongoing between the ABC, IT Infrastructure SBS and the industry group Commercial The ABC made changes to its server infrastructure Radio Australia (CRA) with the Australian using innovative virtual technology. The consolidation Communications and Media Authority (ACMA) of physical servers to a virtual environment has to finalise the transmission service parameters for allowed the ABC to increase its data efficiency, the broadcasting of the DAB service. reduce its carbon emissions and reduce hardware Performance and Value expenditure and operational costs. The ABC continued to coordinate the development Learning and Growth of an International Benchmarking Group. This group, working in conjunction with the The ABC initiated a program to encourage young Commonwealth Broadcasting Association, aims electronics apprentices to pursue careers as to promote the development of key performance broadcast technologists. The ABC’s Technical Services indicators and benchmarking amongst international department hosted two electronics apprentices, public broadcasters. As part of its commitment one each in Adelaide and the Australian Capital to the Group, the ABC maintains and operates a Territory, who received on and off the job training Group website that carries summary information and mentoring while continuing their TAFE studies in on broadcasting metrics that are accessible to all Electrotechnology. The scheme was partly funded by member organisations. the Department of Education, Science and Training.

The Operations Group completed a program to Production Resources continued its skills exchange revise key performance indicators to measure program, moving skilled staff temporarily into performance across that Group. Data collection for regions where the Corporation required them, the 2006–07 financial year has been completed. improving local skills and increasing use of core staff. Examples of program production that benefited Property Divestment from the skills exchange included large outside The Corporation’s former premises at Adelaide broadcast events such as the Australian Women’s Terrace, Perth, has been placed on the market, Golf, Hopman Cup Tennis and Anzac Day coverage following an extensive period of due diligence from each capital city and three overseas locations. and preparatory work. Operations Group staff The expertise represented in Broadcast Operations played important roles in ensuring the sale process is recognised nationally and internationally. complied with all relevant government legislation Broadcast Operations was responsible for the design and ABC policies. and operation of audio facilities for the APEC forum Integrated Capital Strategy and is currently involved in rebuilding the national In 2007–08 the Operations Group continued broadcast distribution system for Papua New its efforts to align its resources for maximum Guinea’s national broadcaster, the NBC.

104 ABC DIVISIONS SECTION 3

ABC Distribution and Transmission Network Aggregated 2007–08 Performance as Reported by Broadcast Australia

Total No. of ABC Distribution Broadcast Australia Total Network “On-Air” Transmitters Network Transmission Network Availability Availability (See Note 1) (See Note 2) (See Note 3) (See Note 4)

2007-08 2006-07 Target 2007-08 2006-07 2007-08 2006-07 2007-08 2006-07 ABC Service % % % % % % % % %

ABC Classic FM 67 99.98 99.97 99.83 99.92 99.89 98.38 98.72 99.82 99.83 triple j 57 99.86 99.97 99.82 99.92 99.89 98.02 98.47 99.78 99.82 ABC Local Radio 242 99.83 99.56 99.79 99.79 99.75 98.10 97.99 99.74 99.74 NewsRadio 14 99.98 99.99 99.89 99.91 99.91 99.03 99.75 99.88 99.89 ABC Radio National 257 99.98 99.92 99.74 99.82 99.79 99.16 99.38 99.74 99.68 Analog Television 439 99.92 99.95 99.75 99.78 99.78 98.84 98.89 99.68 99.72 Digital Television 273 99.95 99.82 99.77 99.88 99.88 98.98 99.07 99.83 99.79 NewsRadio Extension 27 99.97 – 99.83 99.94 – 99.27 – 99.64 –

State NSW 256 99.96 99.92 99.80 99.85 99.85 98.04 98.46 99.78 99.77 NT 54 99.96 99.93 99.71 99.58 99.30 99.24 98.44 99.53 98.72 Qld 310 99.87 99.73 99.76 99.81 99.80 98.57 98.88 99.64 99.71 SA 76 99.97 99.94 99.79 99.87 99.79 99.24 99.43 99.82 99.73 Tas 81 99.77 99.94 99.81 99.65 99.76 98.10 99.25 99.55 99.63 Vic 120 99.94 99.95 99.82 99.82 99.80 99.04 97.80 99.75 99.75 WA 179 99.94 99.83 99.75 99.85 99.85 99.94 99.83 99.80 99.74

Notes:

1. ABC Distribution Network: These figures represent the ABC’s distribution network which ensures that programs are delivered from the studio to local transmitters throughout Australia. The distribution network service is provided by telecommunications carriers such as Optus and Telstra. This measurement has been designed to be consistent with the contracted transmission targets of these carriers and represents the aggregated performance of more than 60 agreements the ABC has in place to distribute programs. Service availability was consistent in 2007–08 relative to 2006–07. The only exception was the distribution of triple j services in Queensland which were subjected to interference due to climatic conditions (heavy rain). triple j utilises a different Optus satellite service than the other radio networks. This service is expected to be relocated during the coming financial year. 2. Broadcast Australia Transmission Network (ABC Transmission Services Provider): These figures are provided by Broadcast Australia and detail the contracted availability targets and the actual service delivery. Overall the service delivery has met targets, improving in 2007–08 relative to 2006–07. The new digital television services performed above target, unchanged relative to 2006–07. 3. Total Network Availability: These figures show the impact of all outages on the network. It reflects the actual service delivered regardless of the source or type of fault. 4. Total “On-Air” Availability: This shows the percentage of up-time for each service. In 2007–08, relative to 2006–07, Broadcast Australia reported a small decrease in the total period services were “off”, for ABC Radio National, digital television, New South Wales, South Australia and Western Australia. Increases in the period services were “off” were reported for ABC Classic FM, triple j, NewsRadio, analog television, the Northern Territory, Queensland and Tasmania. The Northern Territory was affected by faults with the three inland High Frequency (HF) Vertical Incidence Local Radio services due to the impact of post-installation works on the new transmission facilities to resolve performance concerns.

ABC DIVISIONS 105 Kate Dundas Director of People and Learning Kate Dundas was appointed Director People and Learning in October 2007. Prior to this role, Kate was Head, National Networks for ABC Radio. She managed triple j and ABC Classic FM for three years before taking on additional responsibility for ABC Radio National and ABC NewsRadio in 2005. Kate has worked in public and communications policy areas in both state and federal governments and held two senior management roles in the New South Wales Premier’s Department. During her first career in the ABC Kate managed the ABC’s Local Radio stations in the capital cities and was General Manager of ABC Radio Policy and Development.

Kate has a Bachelor of Arts in Communications from Charles Sturt University focused on radio and television.

People and Learning

In October 2007, the new People and Learning generalist human resources services at a state and Division was formed, following a review and territory level. It also introduced a business partner restructure of the former Human Resources approach and created new roles in People and Division. Learning to work with ABC Divisions. Expressions of interest were sought for new Business Partner The Division was established as a specialised roles. People were appointed to act in positions for and strategic area responsible for people and six months in order to assess the effectiveness of performance with particular focus on leadership the new roles before proceeding to appointment. and cultural development, reward, organisational development and performance, industrial The model also aims to more effectively integrate relations, learning and succession and talent learning activities into the Division. management. Part of the restructure of the former Human The newly formed Division conducted extensive Resources Division included a review by consultation and research to develop a service Acumen/Oakton Consulting Group to evaluate delivery model to best meet the ABC’s current the processes and operations of the payroll and future needs. In February 2008, the new area and identify any opportunities for process model was implemented, designed to maintain and efficiency improvements. The report and recommendations were submitted in May 2008. The outcome of this review will be determined in 2008–09.

ABC People The People and Learning Division leads and Craig Zonca and coordinates a number of corporation-wide Jayne Landsberg strategies to attract and retain talent, develop from ABC Local Radio at the Townsville the skills and performance of staff, and ensure Greek Festival appropriate diversity. It also continued to focus on grape stomping occupational health and safety issues throughout competition. the organisation. These are described in ABC People on pages 54 to 58.

106 ABC DIVISIONS Corporate SECTION 3

Gary Dawson Director of Communications Gary Dawson has been Director of Communications since February 2007. Prior to this appointment he was Head of Strategy and Development.

Before joining the ABC in May 2005, Gary was the Communications Director of The Law Society of New South Wales and previously spent five years as a senior adviser in the Prime Minister’s Office, including two years as senior policy adviser on communications, information technology, science and innovation.

Earlier in his career, Gary worked as a journalist for 15 years in print, radio and television, including with ABC Radio and Television News in Townsville, Queensland and Canberra.

Gary holds a Bachelor of Economics from the Australian National University.

Communications

Corporate Communications • Information and news for ABC staff in The Corporate Communications unit manages Brisbane on planned new premises and the ABC’s media relations and all corporate the announcement of further findings of communications matters. These include the ABC subsequent scientific reports on the vacated intranet, the ABC Corporate website About the Toowong studios. ABC and all major policy announcements. A new Corporate Marketing monthly newsletter for external distribution, The Corporate Marketing unit manages the ABC Access ABC, was launched by the unit in 2007– brand, its partnerships with other Australian 08. ABCYou!, the Corporation’s internal staff organisations, community events and cross- newsletter, was also published fortnightly. divisional marketing needs. Also within the unit, Major ABC statements and news events handled technology marketing and e-marketing staff by the Corporate Communications unit during provide advice across the organisation on the 2007–08 included: current influx of new marketing technologies.

• In March 2008, the announcement of In 2007–08, the unit continued to focus on Australia’s first internet television service, brand awareness and identifying opportunities to 60 new ABC Local online sites, ABC Shop reach new audiences. It also increased the level Downloads and the creation of a 24/7 of community contact with a record number of Continuous News Centre events staged in every State and Territory. From 1 • Release of the discussion paper The ABC in the July 2007 the ABC celebrated its 75th Anniversary Digital Age—Towards 2020, in conjunction and organised 14 specific events across the with the Prime Minister’s Australia 2020 country, including all capital cities and several Summit regional areas including Townsville in Queensland, • Detailed briefings and issues management on Mildura in Victoria, Orange in New South Wales, the creation of the ABC Resources Division and Bunbury in Western Australia and Mount Gambier implications of the ABC Production Review in South Australia. implemented to improve the Corporation’s The Corporation’s travelling Exhibition Trailer ability to respond to the changing demands of visited 21 events and was open to the public on the digital media environment 63 days. The Trailer’s schedule included: the 75th

ABC DIVISIONS 107 Corporate continued

Anniversary Celebrations; the first broadcast of As a result of the change of government following ABC Classic FM in Hyde Park, Sydney; triple j’s the 2007 federal election, the unit coordinated a Hottest 100 at the Sydney Domain as part of number of briefing papers for the new Minister Australia Day celebrations; the Apollo Bay Music about the ABC’s operations. Festival in Victoria and ongoing participation in Government and Parliamentary Relations Royal Agricultural Shows around the country. continued to expand its role as a conduit between The unit organises and manages public tours of the ABC and parliamentarians for other key ABC the ABC Ultimo Centre, Sydney, attracting a record activities, such as the annual Heywire project for number of 7 332 visitors to the complex in 2007– youth in regional and rural areas. In March 2008, 08, up from 6 600 in the previous year. Currently the ABC hosted its second reception at Parliament there are 15 volunteer tour guides involved in the House, inviting all Members and Senators. It Ultimo program. The unit has also supported and was also instrumental in coordinating the ABC’s implemented tours of studios in other states and participation in the Australia 2020 Summit in territories. April 2008.

Government and Parliamentary Relations The Manager Government and Parliamentary The Government and Parliamentary Relations Unit Relations coordinates the preparation and lodging liaises with parliamentarians, government and of answers to Questions on Notice from Senate parliamentary committees, government agencies Estimates Committee hearings. During the year, and industry groups on policy matters. the ABC appeared before the Senate Estimates Committee twice and provided answers to 63 The Unit is the first point of contact for the Questions on Notice. The ABC also provided Minister’s office, the ABC’s portfolio agency (the submissions to a number of inquiries. Department of Communications, Broadband and the Digital Economy) and other government agencies, as well as parliamentarians requesting information about the ABC. Children enjoying the ABC Kids concert at the ABC’s 75th birthday celebrations at Elder Park in Adelaide.

108 ABC DIVISIONS SECTION 3

Michael Ebeid Director of Corporate Development Michael Ebeid joined the ABC in March 2008 as Director of Corporate Development.

Michael brings to the ABC over 20 years experience in information technology, telecommunications and media, having held senior management and executive positions at IBM, Optus and Westpac. During his six years as Director of Commercial Operations for the Consumer Division at Optus, Michael managed the company’s pay television business and the launch of its broadband services. He was also on the Board of ASTRA (Australian Subscription Television and Radio Association) from 2000 to 2004.

Michael holds a Bachelor of Business (Accounting and Marketing) and is a graduate of INSEAD’s IEP and AMP programs in France. He is a member of the Australian Society of Accountants.

Corporate Development

The Corporate Development team was established analytical skills and policy insights to assist within the Managing Director’s office in early divisions’ decision-making. 2007 to inform and mobilise the Managing Strategy Director’s strategic agenda. Its primary functions are: implementing key projects identified by A key focus of the team is identifying and the Managing Director, including major cross- assessing issues of strategic importance to divisional projects; providing advice and analysis; the current and future directions of the ABC identifying new initiatives to further ABC strategic and managing projects that position the priorities; and responding to strategic and Corporation to respond to them. It provides regulatory issues. advice to the ABC Board and management on technological innovations and world-wide trends The team plays a central role in shaping decision- in broadcasting, online services and public making around critical issues within the ABC, broadcasting to inform decision-making. including the evaluation of expenditure priorities, investment in technology and infrastructure One of the team’s major strategic projects in and the development of funding proposals for 2007–08 was the Production Review, a major government and other partners. evaluation of the ABC’s television production model (see Corporate Governance, page 65–71). It also provides a coordination role to enable Corporate Development staff worked closely with effective policy formulation around strategic issues the external consultants engaged to conduct the affecting multiple ABC divisions. This includes Review and coordinated the ABC’s assessment of leading internal discussions—particularly at the the initiatives contained in the final report. The director level—to promote shared understanding team oversaw detailed initiative planning by senior and approaches to issues, as well as assisting staff from across a range of divisions, including in the identification of critical factors affecting consideration of financial, technical, human decisions and providing supporting market and resources and process issues. financial analysis. Corporate Development also has a central role in It is expected that over time Corporate the ABC’s regulatory response activities. During Development will be increasingly seen as a the year, it wrote or coordinated submissions to Corporation-wide “consulting group” offering Parliamentary inquiries, Government Departments

ABC DIVISIONS 109 Corporate continued

and the Australian Communications and Media Authority. Murray Green Director of Business Development Corporate Strategy and Governance A second focus of Corporate Development is Murray Green—as Director of ABC International and assessing significant domestic and international Corporate Strategy and Governance—is responsible opportunities to strengthen and grow the for both the International Division (see pages 94–97) Corporation, including partnerships, acquisitions and Corporate Strategy and Governance. and divestments.

In 2007–08, Corporate Development assisted the Innovation Division to develop an efficient content storage and distribution strategy, strengthened relationships within the industry and with partners, reviewed new service proposals Corporate Strategy developed by other ABC divisions, conducted a review of the Corporation’s approach to television and Governance rights and contributed to the preparation for the ABC’s 2009–12 Triennial Funding submission. Audience and Consumer Affairs The role of Audience and Consumer Affairs is to Program Management Office ensure that program complaints are handled in To manage the substantial volume of work accordance with the guidelines set out in the ABC generated by the Production Review, Corporate Editorial Policies and in particular, to independently Development formed a Program Management investigate complaints that relate to issues covered Office (PMO) in October 2007. The PMO provides by these Policies and by the ABC’s Code of Practice. a central coordination, delivery and reporting The ABC’s Code of Practice outlines a range of mechanism for the initiatives arising from the program standards against which the ABC can be Production Review, as well as other cross-divisional evaluated. The unit also responds to a large number projects managed by Corporate Development. of programming, policy and transmission enquiries.

Since inception, the PMO has worked with the Further details about the nature and subject of Production Review Steering Committee to manage contacts with Audience and Consumer Affairs can all aspects of the Production Review and ensure be found in Corporate Governance (page 67). that the various initiatives are delivered on time and projected savings are achieved. In particular, Audience Research it has overseen the development and validation Corporate Strategy and Governance manages of business cases for initiatives, coordinated Audience Research on behalf of the Corporation. the implementation process for each initiative, In 2007–08, the ABC subscribed to a range of facilitated internal communications and expedited quantitative services to measure audiences and resolution of issues as they have arisen. commissioned a range of quantitative and qualitative research to help inform strategy, programming, scheduling and marketing decisions; and to gauge audience attitudes to the Corporation’s services.

Information on the ABC’s audiences in 2007–08 can be found in ABC Audiences (pages 32–46).

Bonner Committee The Bonner Committee’s role is to advance Indigenous development across the Corporation including areas of employment, cross-cultural awareness and specialist staffing of Indigenous content areas and programs.

110 ABC DIVISIONS SECTION 3

ABC camera operator Brendan Read with students, Andrew Dodd (back) Brendan Read and kids and Dale Timothy (on camera) at the ABC’s Indigenous Careers’ Day held at Kormilda College, Darwin.

Elections for the positions on the Committee are corporate governance activities. It coordinates held every two years and voting is undertaken by corporate planning and cross-divisional policy ABC Indigenous staff. An election was held in July work, produces the Annual Report and leads or 2007 and the newly elected members developed participates in major corporate projects. a revised values statement and business objectives During the year, the ABC Corporate Plan 2007– covering the period 2007–09. 10 took effect and work commenced on the Activities focused on attending the NAIDOC development of an ABC Reconciliation Action Plan. Week events in Darwin and supporting a range of Corporate Planning and Governance provided events and content in programs that reflected the oversight to the ABC’s first submission and recognition of NAIDOC Week around Australia in participation in the Corporate Responsibility Index July 2007. (CRI) operated in Australia by the St James Ethics Centre. The CRI process enables organisations to Support was also provided to forums and rate and benchmark themselves in relation to initiatives such as the Indigenous Staff Conference measures of good corporate responsibility (page 70). and careers day held in Darwin and the Indigenous Staff Scholarship Awards at Ultimo, Sydney. State and Territory Directors Each year as part of the Scholarship Awards the The State and Territory Directors lead their local Committee also presents an award in recognition executive teams to facilitate whole of business and of the work of an ABC non-Indigenous employee cross-divisional outcomes in their branches. who promotes and supports Indigenous employment. The Directors are the key representatives for the ABC in the States and Territories. To assist with The Committee is a key stakeholder in the the ABC’s corporate objectives to work with local development of the Corporation’s Reconciliation communities to foster relationships, and to engage Action Plan, which aims to be completed and positively in public conversations about published in November 2008. the contemporary role and performance of the The Committee is named after the late Neville ABC in Australian life, State and Territory Directors Bonner AO, who was an ABC Board Director from held Stakeholder Feedback Forums in capital 1983–91 and Australia’s first Indigenous Senator. cities and many regional centres. In June 2008 in Darwin the Directors of Western Australia, Corporate Planning and Governance Queensland and Northern Territory organised a The Corporate Planning and Governance unit North Australia Forum attracting more than 800 provides strategic support, analysis and advice delegates and featuring national and international in relation to the ABC’s external reporting and leaders exploring the major content themes

ABC DIVISIONS 111 Corporate continued

Radio station 1233 ABC Newcastle was awarded the City of Newcastle Medal for its coverage of storms and flooding in 2007. The station also received awards of recognition and appreciation from the Maitland Business Chamber, the Rotary Club of Newcastle Inc and the Chartered Institute of Logistics and Transport.

of: environment and water; art; culture and In developing an ABC culture based on shared tourism; resources; relations with Asia and Pacific values and common goals, the Directors provided neighbours; and Indigenous affairs. support to various senior managers and held development and planning days with their local In 2007, the ABC celebrated its 75th Birthday and teams, including working on cross-divisional the State and Territory Directors, working with content initiatives and input into the ABC’s Corporate Marketing, local staff and in partnership Triennial Funding submission 2009–12. In 2007– with various councils and community groups, put 08 the Directors worked at a national and local on birthday events around Australia. Hundreds of level to assist the Corporation to deliver on the thousands of people joined in the celebrations. strategic priority to minimise the impact of ABC The Directors worked closely with a range of activities on Australia’s environment, biodiversity external partners including emergency services and heritage places. The Directors set up and bodies, universities and public institutions. chaired local Green Futures committees to drive They also represented the ABC on a variety of behavioural change and supported ABC Property community boards and consultative committees. in the implementation of a range of engineering solutions. The State and Territory Directors have a significant role in helping to monitor best practice standards In line with maximising the relative efficiency of of corporate governance and compliance within ABC resource and asset utilisation, the State and their branches. Various Directors were involved in Territory Directors had a representative on the governance functions such as the Policy Reference Production Review Steering Committee to examine Group; Operations Support Group, National more efficient ways of making television and Green Futures Steering Group, National Business news and are assisting with the implementation Continuity Group, Editorial Policies Group, Election of the review outcomes. In Queensland, the Coverage Review Committee and Executive Risk State Director is the Project Coordinator for the Committee. The Australian Capital Territory new ABC building to be constructed in Brisbane Director conducted Freedom of Information following the closure of Toowong. internal reviews and the Tasmanian Director In line with fostering relationships with undertook the role of the Complaints Review international communities, New South Wales Executive. Directors also gathered information and Tasmanian Directors travelled to Papua New for and compiled the ABC’s first entry into the Guinea on a number of occasions to provide Corporate Responsibility Index. advice to the National Broadcasting Corporation. 112 ABC DIVISIONS SECTION 3

Paul Chadwick Director of Editorial Policies Paul Chadwick joined the ABC as the inaugural Director of Editorial Policies in January 2007. A journalist and lawyer, he was the first Privacy Commissioner of Victoria (2001–06). He ran the Victorian operations of the non-profit Communications Law Centre for eight years and was a member of the Brennan Committee that revised the Australian Journalists’ Association Code of Ethics in the 1990s. In 1997, he received the Walkley Award for Most Outstanding Contribution to Journalism.

Paul holds an honours degree in Law (Melbourne) and is admitted to practice as a barrister and solicitor of the Victorian Supreme Court and federal courts.

Editorial Policies

The Director of Editorial Policies has three main Verify functions: to advise, verify and review in relation Verifying whether the ABC is meeting the high to compliance with the ABC’s Editorial Policies. standards it sets for itself involves the Director of The Editorial Policies are the ABC’s leading Editorial Policies in the design and implementation standards and a day-to-day reference for makers of quality assurance projects. The work is broad- of content for radio, television, online and in based and retrospective, not prospective. That print. They give practical shape to statutory is, the various Directors of content-producing obligations in the ABC Act, in particular the divisions retain responsibility for day-to-day quality obligations to: provide services of a high standard; control and remain sovereign over decisions maintain independence and integrity; and to broadcast or publish, subject only to the ensure that the gathering and presentation of Managing Director. news and information is accurate and impartial Five quality assurance projects were developed according to the recognised standards of objective and undertaken in 2007–08. The first examined journalism. The Editorial Policies set out the ABC’s the quality of ABC processes for taking corrective self-regulatory standards and how it enforces actions when they are warranted—for example, them, and are the source for the ABC Code of following a decision by a complaints handling Practice which the ABC notifies to the Australian entity that a correction ought be made. The Communications and Media Authority. project found that in almost every case corrective Advise actions had been carried out. Some inconsistent practices in the handling of online corrections Advice work aims at clarity and consistency in the were found and a series of recommendations interpretation of the Editorial Policies. The Director for improvements were made. is available to advise the Managing Director and other Directors. The divisions have their The second project examined the accuracy of own Editorial Policies specialists and day-to-day three of the ABC’s principal radio current affairs queries follow the longstanding procedure for programs—AM, The World Today and PM. A upward referral within each division. The Director random sample of 150 items broadcast by the of Editorial Policies develops training events and three programs in 2007 was checked by a panel materials on which the divisions may draw for of independent reviewers. The level of accuracy their own training programs. was found to be very high: 95.3% of the items

ABC DIVISIONS 113 Corporate continued

sampled were found to be either wholly or substantially accurate for plain facts, and 97.3% AM presenter Tony Eastley were found to be wholly or substantially accurate preparing to broadcast from the Wilare Bridge Roadhouse, as to context. A typology of inaccuracies was 2 200 kilometres north of Perth, developed and some observations made about as part of the program’s 40th where improvements could occur. The News anniversary commemoration. Division did not accept all of the findings and its full response was published in the final report which is available on abc.net.au.

The current Editorial Policies, which came into effect in March 2007, set out for the first time, an impartiality requirement for each of three categories of content—news, topical and factual and opinion content. The test for impartiality in relation to each of these content categories is different. Accordingly, three different methodologies were developed for the first quality assurance projects to assess a sample of each of these three categories of content. The projects examined samples of television news content, In August 2007, following reports on the ABC radio topical and factual content, and online Television current affairs program The 7.30 opinion content. Final reports are due in Report about conversations involving the then July 2008. Federal Treasurer, the Managing Director asked Review the Director of Editorial Policies to review the The review function of the Director of Editorial adequacy of the Editorial Policies in relation Policies reflects the ABC’s awareness of to dealing with sources and the reporting by accelerating change in the media environment. journalists of events in which they are participants. The rate of change puts pressure on the ABC to The Director found the policies inadequate in both keep its standards up-to-date and, in this sense, respects and made recommendations which were affects the Editorial Policies. released for consultation in November 2007. In May 2008 the ABC Board approved additions to A review of Section 9 of the Editorial Policies, the Editorial Policies and the new sections 4.7 and dealing mainly with the online environment, 4.4.13–15 take effect from 1 July 2008. began in July 2007 with a consultation paper for staff on blogging. At the invitation of the Director The Director of Editorial Policies is also chairman of Editorial Policies, a discussion about online of the ABC Election Coverage Review Committee. standards was held with Jimmy Wales, originator See page 67. of Wikipedia, during his Australian visit. The Editorial Policies Group, chaired by the Director of Editorial Policies and comprising policy specialists from throughout the organisation, has invited colleagues who have particular expertise in user generated content to assist in the revision of relevant standards.

114 ABC DIVISIONS SECTION 3

Rob Simpson Director of Legal Rob Simpson joined the ABC as Director of Legal in August 2007. Prior to that he was a partner at law firms Gilbert + Tobin and Baker & McKenzie. He has also had extensive experience as a corporate lawyer and member of management teams, including as the first General Counsel of Optus.

Rob holds degrees in Arts and Law (Honours) from the University of Sydney.

Legal Services

ABC Legal Services provides a comprehensive During 2007–08, Legal Services challenged range of legal services to the Corporation applications to restrain broadcasts; managed including: the defence of The Chaser team arising out of • Pre-publication advice on a 24-hour, seven-day- the APEC motorcade incident; and formulated per-week basis submissions on law reform including participation in the joint media submission to the New South • Conducting litigation commenced against the Wales Legislative Council Standing Committee on Corporation Law and Justice on Section 11 Children (Criminal • Detailed advice on contractual and rights Proceedings) Act 1987. Significant projects issues, regulatory regimes and the statutory included advising on the ABC’s implementation obligations of ABC divisions of digital radio; and advising on major product • Developing submissions to Government bodies distribution agreements for ABC Commercial. about law reform. Legal Services also assisted with the revision of the ABC Editorial Policies relating to disclosure of sources.

Legal Services continued its in-house media law training program, which is aimed at minimising the ABC’s exposure to legal proceedings by delivering a series of specialised media law workshops for content makers within the Corporation, covering topics such as contempt of court and defamation.

ABC DIVISIONS 115 Section 4 Summary Reports

Performance Against the Corporate Plan 2007–10

The Corporate Plan 2007–10 includes three levels Objective 1—Ensure the ABC’s of performance measurement. independence, integrity and high The first level measures the effectiveness or standards. outcome of ABC services in providing benefit to Efficiency of complaints management the Australian community. These measures and the measured by performance against statutory ABC’s performance against them in 2007–08 are and ABC-imposed timelines. set out in the Corporate Plan Summary (page 10). During 2007–08 the ABC responded to 11 431 The second measures how well the ABC performs written complaints. Of these 81% were responded in relation to four high-level objectives. The to within the 28-day time period specified in the measures encompass 11 key result areas across ABC Editorial Policies. Overall, 99.5% of written four dimensions of performance identified in the complaints were responded to within 60 days, Plan: good governance; output and audiences; which is the statutory period for response to value for money; and learning and growth. complaints about ABC Code of Practice matters.

The third level of evaluation relates to the During the same period, the ABC’s Complaints actions and performance targets set for each of Review Executive reviewed 70 complaints. Of these 18 strategic priorities. For reporting purposes, 98.6% were responded to within 28 days and these targets are assessed as “Achieved”, “On 100% within 60 days. Track”, “Not Achieved” or “Ongoing”, the latter Results of Editorial Policy Assurance Surveys. representing a commitment over the life of the Plan. The Director of Editorial Policies undertook five quality assurance projects. The first examined the quality of ABC processes for taking corrective Key Results Areas actions when they were warranted. The project found that in almost every case corrective Measuring how well the ABC performs in relation actions had been carried out. Some inconsistent to four areas of performance: good governance; practices in the handling of online corrections output and audiences; value for money; and were found and a series of recommendations for learning and growth—measured twice yearly. improvements were made.

The second project examined the accuracy of three of the ABC’s principal radio current affairs programs—AM, The World Today and PM. An independent panel reviewed a random sample of 150 items broadcast and determined that 95.3% of the items sampled were either wholly or substantially accurate for plain facts and 97.3% were wholly or substantially accurate as to context.

116 SUMMARY REPORTS SECTION 4

Other projects examined samples of television ABC buildings by 2.3% from 878 megajoules per news content, radio topical and factual content, square metre per annum in 2007 to 858 in 2008. and online opinion content. The current ABC Fleet fuel intensity also fell by 2.3% from 3.84 Editorial Policies 2007 set out an impartiality megajoules per kilometre per annum in 2007 to requirement for each of these three categories of 3.76 in 2008. content. Final reports were due in July 2008. Electricity consumption increased by 0.8% and In August 2007, the Managing Director requested natural gas consumption by 0.6% in 2007–08 due a review of the adequacy of the Editorial Policies to the roll-out of new digital broadcast equipment in relation to journalistic sources and the in parallel with existing analog systems. reporting by journalists of events in which they are The Corporation has also established a Green participants. The Board approved the insertion of Futures Steering Committee to assist the ABC new sections (4.7 and 4.4.13–15) into the Editorial meet its performance targets and to ingrain Policies that, following a consultation period, take environmental best practices in the behaviour of effect on 1 July 2008. all staff. In the federal election coverage of October– See also Commitment to a Greener Future pages November 2007, the ABC used internal and 59 to 63. external resources to monitor the amount of coverage given to candidates and party officials (share-of-voice data) to help provide assurance Objective 2—To be recognised as the that coverage met all required standards of accuracy and impartiality. The election coverage leading Australian public media space monitoring work was reported to the Board and where people engage with issues published on ABC Online. and ideas.

Fulfilment of statutory and regulatory Percentage of first-run Australian television obligations. content (between 6 pm and midnight, between 6 am and midnight) annually. The Corporation believes it has fulfilled all of its statutory and regulatory obligations during • 6 pm and midnight: 52.8% (48.4% in 2007–08 with the exception of responding to all 2006–07) on ABC1 written complaints within the 60-day statutory • 6 am and midnight: 34.5% (35.0% in period. The ABC responded to 99.5% of written 2006–07) on ABC1. complaints within 60-days. Comment: These results reflect the hours Environmental impact assessment and broadcast from the Sydney transmitter, comprising evidence of response. national and local New South Wales transmission. Figures may differ slightly in other States and The ABC has established an Environment Territories as a result of varying levels of local Management System which sets out high-level content. The decline is not noteworthy. policies, objectives and targets and provides for monitoring and reviewing performance. Data for ABC2 is collected across total hours The System is based on international standard of broadcast. 9.9% was achieved in 2007–08 ISO14001:2000. compared to 8.6% in the previous year.

The Corporation has set targets to reduce its Percentage of Australian television programs greenhouse gas emissions by 40% (to 60% of in the ABC’s 20 highest rating programs. 1997 levels) by 2020 and by 60% (to 40% of 1997 • ABC1—Metropolitan: 65% (60% in 2006–07) levels) by 2050. • ABC1—Regional: 50% (55% in 2006–07). Overall during 2007–08 the ABC achieved a Comment: The increase in metropolitan reduction of 0.8% from 44 188 tonnes CO2-e to represents one additional program appearing 43 758 tonnes CO2-e. This was primarily due to in the top 20 list, while in the regional list it an overall reduction in the energy intensity of all represents one less program.

SUMMARY REPORTS 117 Performance Against the Corporate Plan 2007–10 continued

Percentage of Australian music performance Critical recognition through major on each Radio network that broadcasts media awards. music. See Appendix 21 (page 208). • triple j: 41.1% against target of 40% • ABC Classic FM: 34.6% against target of 30% Overall ABC (combined) audience reach. • ABC Radio National: 30.2% against target 72% which is the same as in 2006–07. Source: ABC Awareness and Usage Survey 2008 and ratings analysis of 25% conducted in the same month in 2007 and 2008. • ABC Local Radio: 31.5% against target of 25% • dig: 40.5% against target of 40% Audience share for ABC Television and • dig jazz: 24.9% against target of 25% ABC Radio. • dig country: 25.6% against a target of 25% Television: • Radio Australia: 60% against a target of 60%. ABC1—Metropolitan (free-to-air, people share) • 6 am to midnight—16.5% (15.7% in 2006–07) Comment: The result for dig jazz is not • 6 pm to midnight—17.2% (16.3% in 2006–07) considered statistically significant. ABC1—Regional (free-to-air, people share) Percentage of original content scheduled • 6 am to midnight—18.4% (17.1% in 2006–07) across mainstream radio services and web • 6 pm to midnight—18.7% (17.3% in 2006–07) stories produced for ABC Local Online. ABC1—Metropolitan (total viewing, people share) • Original content: 88.1% (This is a new measure. • 6 am to midnight—12.4% (12.1% in 2006–07) No comparative data is available for 2006–07.) • 6 pm to midnight—13.9% (13.4% in 2006–07) • Web Stories: 11 818 (Measurement not ABC1—Regional (total viewing, people share) available as percentage. This is a new • 6 am to midnight—13.2% (12.7% in 2006–07) measurement. No comparative data is • 6 pm to midnight—14.5% (13.7% in 2006–07). available for 2006–07.) Comment: Share data for ABC2 was not available during 2007–08. Percentage of state/local “breakout” • Radio: 20.7% (20.5% in 2006–07). television broadcast hours. Of the 10 910 total ABC1 television hours 2 217 Audience reach by media platform and hours (20.3%) were unduplicated, state-based, network. first-run television broadcast hours compared to Television: 20.5% in 2006–07. Data is not collected for ABC2 • ABC1—Metropolitan (24 hour)—60.1% (60.4% as this network transmits a national feed only. in 2006–07) Comment: The decline is not considered • ABC1—Regional (24 hour)—62.4% (64.2% in noteworthy. 2006–07)

Percentage of people who consider the • Radio: 32.9% (32.7% in 2006–07) quality of programming on ABC Television, • Online: Active internet population—19.5% Radio and Online is good. (18.4% in 2006–07). • Television: 82% (81% in 2006–07) Comment: Declines are not considered statistically • Radio: 65% (64% in 2006–07) significant. • Online: 91% (88% in 2006–07). Total podcasts, vodcasts and streamed Source: Newspoll, ABC Appreciation Survey, 2007 and 2008. media. Comment: None of these changes are statistically • Podcasts: 41.5 million (22.9 million in 2006–07) significant. • Vodcasts: 18.6 million (5.5 million in 2006–07) • Streamed Media: Full-year data is not available due to a change of content delivery system during the year.

118 SUMMARY REPORTS SECTION 4

Objective 3—Deliver maximum on 1 July 2007 and entered into an agreement benefit to the people of Australia with Vision Australia, providing access to the through the effective and efficient ABC back catalogue. ABC Commercial retained delivery of ABC services. the rights for digital download to audio product and continued to distribute BBC product. ABC Levels of resource utilisation. Commercial rationalised the number of key brands The level of resource utilisation of production managed by the Licensing business and licensed staff within the Production Resources Division the manufacture and distribution of gift products was 89.2% for 2007–08 compared to 89.5% for key brands to external partners. in 2006–07. ABC Commercial implemented a range of controls Comment: The decline is not considered and operational efficiencies to improve the statistically significant. financial performance of the ABC Books business.

Levels of asset utilisation. In May 2007, the ABC engaged the Boston Consulting Group to review its television Data collection for this measure has been production activities in conjunction with the ABC’s contingent on the deployment of suitable software Corporate Development team. The Review was to record asset usage. This occurred in January to determine and make recommendations on the 2008. Data will be available from 2008–09 most efficient and effective television content onwards. production model. The Managing Director in Efficiencies delivered through business March 2008 announced the first three of the process re-engineering. planned initiatives: the creation of a new division, The following provides a cross-section of activity ABC Resources, drawing together Production during 2007–08. Resources and Resource Hire, effective from 1 July 2008; the replacement of television news studio A number of business processes have been technology that is reaching the end of its life-cycle replaced with electronic systems which simplify with a more efficient, automated studio system; tasks and reduce the time and resources needed and the centralisation of graphics production for to complete those tasks, as well as reducing paper ABC Television News programs. and energy consumption. During 2007–08 these included: Levels of new business activities. The following is a cross-section of activity during • The Electronic Asset register (a web-enabled 2007–08. process for controlling asset registration into SAP to replace the existing paper process) ABC Innovation developed and launched a downloadable application for mobile phones to • The Electronic Remittance Advice system which receive ABC election coverage directly from the replaced the existing paper process. ABC. This free service was one of the first of its One Person Operation (OPO) has been type in Australia with users receiving content implemented in two television news studios. The directly from the ABC rather than via a mobile studio control rooms have been outfitted with phone carrier. The application had over 4 000 state-of-the-art equipment, where functions are downloads and is now being used for other ABC sufficiently automated to enable a news service content including news, sport and weather. to go to air with significantly fewer people in the ABC Commercial entered into new business control room and on the studio floor. ventures with–My Space (ABC content), News The Corporation has finalised an ABC Payroll Magazines (delicious and Gardening Australia), service delivery agreement that delivers a 25% National Geographic (Library Sales), Jasnor Pty Ltd reduction in annual fees. (gift manufacture and distribution), Dymocks and Australia Post (retail distribution), Vision Australia Following a review of businesses not operating (audio product), Harcourt Brace (educational on a profitable basis—Audio, Licensing and publishing), Telstra BigPond (ABC content— Gift—ABC Commercial closed the Audio business

SUMMARY REPORTS 119 Performance Against the Corporate Plan 2007–10 continued

BigPondTV), YouTube (ABC content), Globecast Commission, State film funding bodies and the (APEC coverage), Air Sport Limited (Hang Gliding Australia Council. Minicam coverage), First Take Productions (Boxing Ongoing discussions with the Screen Producers outside broadcast coverage) and Best Picture Show Association of Australia on developing Terms of (Rights to Bindi: The Jungle Girl), Good News Trade. Week (high definition production), Fremantle Media (Studio productions), Film Australia Involvement in deliberations surrounding new (program sales), History Channel (DVD rights), agency, Screen Australia, implementation of new Universal Magazines (proposal for new magazine), producers’ offset, funding levels for television Vodafone (ABC comedy content licensing), Circe and public broadcasting and development of the Productions, Essential Viewing and Natural History government’s arts, film and television policy. New Zealand (footage sales clients). Networking events organised and well attended by Online developed iView, which was Beta tested ABC Television’s independent production partners. as a device called “ABC Playback”. iView is an Ongoing productive communication with strategic internet broadcasting service which provides a stakeholders such as the Australian Children’s selection of recently-aired television and archived Television Foundation and Foxtel. programming from the ABC. It offers high fidelity, full-screen video for high speed internet users. Parliament House provided approval for Australia Network to be transmitted through the Parliament Percentage of non-Appropriation revenue as House internal house monitoring system. The a percentage of total costs. approval came after considerable lobbying at 5.1% (3.9% in 2006–07). various levels including lobbying by the ABC Qualitative evidence of engagement with Chairman to the Prime Minister. Under the external stakeholders. arrangement Australia Network will be available to all parliamentarians on a 24-hour, seven-day-a- The following is a cross section of activity during week basis. 2007–08. During April 2008, Chief Executive of Australia 75th Anniversary celebrations of the ABC. A Network, Bruce Dover accompanied ABC series of 12 concerts and/or open days held Chairman, Maurice Newman and Managing around Australia from July to October 2007, Director, Mark Scott on a tour of several Asian attracting more than 300 000 people and countries. The purpose of the trip was to execute providing opportunities for engagement with key a content sharing agreement between the ABC stakeholders in each community. and Central China Television (CCTV) and to allow Pre-election engagement with both the the Chairman and the Managing Director to see Government and Opposition around policy first hand the challenges and complexities faced in priorities in communications and broadcasting. operating a television network in the diverse Asia region. Countries visited included China, Vietnam, Post-election engagement with the new Minister, Singapore, Thailand and Malaysia. Senator Stephen Conroy, including discussion of the new government’s policy priorities. Australia Network’s new flagship program, Engagement also with senior departmental Newshour with Jim Middleton was launched at a officials around shifts in policy and budget cocktail reception in the Mural Hall of Parliament priorities for 2008. House, Canberra on18 February 2008. The function was attended by around 120 people Ongoing relationship with the Djilpin Art including Government Ministers, Members of Aboriginal Corporation in relation to licensing of Parliament, public service heads, members of Dust Echoes to external parties. the diplomatic corps and industry groups. The Production partnerships: ongoing relationships program was launched by the ABC’s Managing and initiatives being developed with funding Director, Mark Scott and Foreign Minister, agencies including Film Australia, Australian Film Stephen Smith.

120 SUMMARY REPORTS SECTION 4

Objective 4—Sustain and grow the Performance against external occupational ABC through high-quality leadership health and safety benchmark standards. and an environment of responsibility In 2005 the ABC committed to national targets for and opportunity. occupational health and safety (OHS) performance for the period 2002–12. These targets relate to Employee survey results. achieving reductions in workplace injury, lost time Development of an employee survey has been and time elapsed for return to work. Comcare contingent on finalising the restructure of the measures performance against these targets for People and Learning Division. It is anticipated that all Commonwealth agencies including the ABC. the survey will be developed in the second half of These measures provide benchmarks for the ABC 2008 with the first survey planned for 2009. to assess its performance in this area.

Turnover and absenteeism benchmarked The ABC is on track to deliver on the targets externally. relating to reductions in workplace injury. The The ABC has begun tracking employee initiated ABC’s results for reduction of lost time and in time separation and unscheduled leave and measures elapsed for return to work have improved but are these against external benchmarks annually. To not on target for this year. However, the ABC’s date the Corporation has used free benchmarking results against this target are significantly better services (updated annually) through the Australian than other Commonwealth agencies and the Human Resource Institute (AHRI) and Info HRM overall trend indicates the ABC is on track to meet Consulting. this target over the long-term. (See Appendix 12, page 193.) Employee initiated separation (turnover) measures the proportion of the workforce that initiated its own separation from the ABC and indicates Performance Targets unplanned skill loss to the ABC. The ABC’s result of 10.14% places the Corporation between the The ABC Corporate Plan 2007–10 sets out 100 25th percentile (8.18%) and the median (11.87%) individual targets. In this, the Plan’s first year of of the All Industries Benchmark results. operation, 16 (16%) of the targets were achieved. Of the remaining 84 targets, 21 (21%) are on Unscheduled leave measures the percentage of track to be achieved as required, 2 (2%) have not available workdays employees are absent for been achieved and 61 (61%) were identified as an unscheduled reasons. This can be an indicator ongoing commitment over the life of the Plan. of employee morale and a predictor of future turnover. The ABC’s result of 6.70 indicates that each employee, on average, is absent from work Objective 1—Ensure the ABC’s due to illness for about seven days each year. This independence, integrity and high result places ABC above the All Industries median standards. result of 6.21. However, when compared with the public sector the ABC’s result falls between Key Directions 2007–10 the target 25th percentile (6.36) and the median Editorial Standards: Uphold the highest editorial (7.51). standards in Australian broadcasting.

Investment in staff learning and Corporate Governance: Advance the ABC’s development. reputation and high performance standards A level of 2.14% of base salary expenditure has through the ongoing evaluation of governance, been spent on staff learning and development. policies and procedures. This is in line with the Corporate Plan target of a Corporate Citizenship: Contribute to the life of minimum of 2% of base salary expenditure and is Australian communities and to the maintenance of the same level as achieved in 2006–07. a healthy environment.

SUMMARY REPORTS 121 Performance Against the Corporate Plan 2007–10 continued

Editorial Standards Corporate Citizenship Strategic Priority 1 Strategic Priority 3 Strive for the highest editorial standards and Work with local and international in particular with regard to: communities to foster relationships and • Accuracy goodwill. • Impartiality and fairness Actions and Targets • Public debate. Undertake or participate in public events in association with local communities. Ongoing Actions and Targets Ongoing review of the ABC Editorial Policies to Through the ABC’s selective participation in charity ensure they are adequate for the changing media events, provide support to communities in need. environment. Ongoing Ongoing

Apply corporation-wide interpretation and advice Work with broadcasters internationally, especially on the implementation of the ABC Editorial in Asia and the Pacific, to develop strong and Policies. Ongoing responsible media institutions that operate in the public interest. Ongoing Ensure that all staff understand their obligations and comply with ABC Editorial Polices and that Contribute actively to policy and professional content makers are trained in the Policies to an discourse internationally, through participation advanced level. Ongoing in media organisations and regulatory forums. Ongoing Maintain quality control of ABC content through regular self-evaluation. Ongoing Strategic Priority 4 Minimise the impact of ABC activities on Review and develop quality assurance systems Australia’s environment, biodiversity and to generate regular, credible, evidence-based heritage places. assessments of compliance of ABC content with Editorial Policies. On Track Actions and Targets

Acknowledge and respond to audience complaints Set and achieve annual targets to improve energy in a timely and impartial manner. Ongoing and water consumption across the Corporation. On Track Corporate Governance Set and achieve annual targets to reduce the Strategic Priority 2 Corporation’s Co2 (carbon) emissions. On Track Apply best practice standards of corporate governance and public accountability. Undertake energy audits of ABC facilities. Achieved Actions and Targets Identify and take account of the environmental Maintain and provide best practice governance footprints when negotiating procurement or systems and reporting processes to enable the service contracts. Ongoing Board to fulfil its obligations under Section 8 of the ABC Act. Ongoing Identify and care for heritage places under the ABC’s control through the implementation of its Ensure that risks identified annually inform Heritage Strategy. Ongoing the development of strategic priorities and management responses. Ongoing Comply with the Corporation’s obligations under the Environment Protection and Biodiversity Ensure a working environment that meets Conservation Act 1999 (Cwlth). Ongoing recognised occupational health and safety requirements. Ongoing Consider the whole-of-life impact of planned facilities and equipment on energy efficiency, the environment and biodiversity. Ongoing

122 SUMMARY REPORTS SECTION 4

Objective 2—To be recognised as the Record 600 major music concerts performed leading Australian public media space in Australia, per year, over the life of the Plan. where people engage with issues Achieved and ideas. A minimum of five initiatives per calendar year, over the life of the Plan, to identify and support Key Directions 2007–10 new Australian artists. Achieved Content: Contribute to a sense of national identity. Maintain the level of Australian drama on ABC Audiences: Deliver great media experiences, in Radio National at 75% of all drama broadcast. more ways, more often. Achieved

Innovation: Build a digital public broadcaster Online and Other Platforms: to keep the ABC at the leading edge of media Strengthen the presentation and content offering development. of ABC News Online (audio, video and text) over Content the life of the Plan. Ongoing

Strategic Priority 5 Develop and support a parenting portal, Strengthen the distinctiveness of ABC educational and documentary portals and special content. regional animation and video do-it-yourself initiatives for children. Ongoing Actions and Targets Develop opportunities for new and existing Television: audiences to access Australian content by Increase the level of first-release Australian content providing material on new and emerging on ABC Television, year-on-year, with particular platforms. Ongoing emphasis on drama, documentaries and children’s drama. On Track Local Presence: Use the Corporation’s presence across Australia, to Broadcast at least 55% Australian content between provide engaging and compelling content for local 6 pm and midnight; and achieve a minimum of audiences—at least maintaining 2006–07 levels of: 50% Australian programs in the ABC’s 20 most popular programs as measured in the five biggest • unduplicated content on ABC Local Radio and cities and Tasmania/regional markets. Achieved the number of web stories produced for ABC Local Online. Ongoing Source and present content that will uphold the ABC’s reputation for quality programming as • state/local breakouts from the national perceived by a large majority (at least 80%) of television schedule. Ongoing Australians surveyed. Ongoing Continue to review the location of regional radio Increase the total value of investment in Australian stations to ensure they reflect significant changes television content, compared with 2006–07, taking in population demographics. Ongoing account of the ABC’s intellectual property interests. Emergencies and Events of Major Achieved Significance: Television content aimed at children will achieve a Continue to develop the role of ABC Local Radio minimum of 25% Australian content. Achieved and ABC Local Online as the primary point of Radio: connection for communities across Australia at times of emergencies. Ongoing Maintain the 2006–07 levels of Australian content scheduled across local and national radio services. Provide comprehensive coverage of events of On Track major significance and celebration across networks and platforms as appropriate. Ongoing Continue to give priority to Australian music performance by setting and achieving annual targets for all radio networks that broadcast music. Achieved

SUMMARY REPORTS 123 Performance Against the Corporate Plan 2007–10 continued

Strategic Priority 6 Harness the strength of the ABC’s multiplatform Attract the maximum potential audience presence and leadership in a range of content respectively for Charter-based content of categories. Ongoing “wide appeal” and of more “specialised Develop the capacity to deliver continuous news interest”. on radio, television, online and on mobile devices. Actions and Targets On Track Apply an integrated programming and scheduling International: strategy across ABC Television channels, the Develop a cross-platform experience between internet and other emerging platforms, to increase Australia Network, Radio Australia and ABC total levels of content usage. Ongoing International Online that reflects the interests of Strengthen perceptions of the ABC brand through Asia and the Pacific and provides an Australian continual review of the way the Corporation perspective on events and issues in the region. projects and markets itself to the community. Ongoing Ongoing Expand the online content offerings available Cross promotion activities will constitute at least through the ABC’s international outlets, including 20% of promotions on ABC Radio, Television the multilingual presence of Radio Australia. and Online sites, inclusive of ABC Commercial. Ongoing Achieved Engage with audiences through alternative International: distribution paths such as mobile and on-demand forms of television. Ongoing Maintain and increase Radio Australia’s airtime with broadcasting partners by providing content Innovation in their own languages in response to their needs Strategic Priority 8 and interests. Ongoing Position the ABC for the successful Extend the carriage of Australia Network in introduction of digital radio broadcasting. territories within its target markets. Ongoing Develop an ABC digital radio content strategy, Ensure audiences receive timely and accurate focusing on the provision of new services to information at times of crisis. Ongoing audiences, by September 2007. Achieved

Audiences Establish the operational and resource base to Strategic Priority 7 enable a trial of the new digital radio services to begin in October 2008. On Track Use the ABC’s multiplatform presence to provide engaging and compelling content Launch ABC digital radio services and associated and to extend audience experiences across a online presence, in January 2009, and according variety of formats. to agreed industry rollout schedule. On Track

Actions and Targets Develop a strategy to extend digital radio content Increase the availability of content across the to regional areas to coincide with the launch in ABC’s total offering through means such as time- January 2009. On Track shifting, podcasts and vodcasts, video-on-demand Strategic Priority 9 and streamed content. Ongoing Research and develop digital content and Provide user-friendly tools that enable audiences services. to contribute appropriate content to the ABC and Develop a rich media player to allow time-shifting share with a broader community. Ongoing and downloads of content. Achieved Increase opportunities for audience engagement Establish effective tools and policies for the through forums, moderated blogging and other expansion of Web 2.0 media and user-generated social networking activities. Ongoing content. On Track

124 SUMMARY REPORTS SECTION 4

Objective 3—Deliver maximum Deliver facilities in Brisbane and Melbourne that benefit to the people of Australia address operational requirements in the future. through the effective and efficient Ongoing delivery of ABC services. Complete a long-term strategic capital analysis by October 2008 as a key input into the 2009–12 Key Directions 2007–10 Triennial Funding Submission. On Track Efficiency and Effectiveness: Demonstrate better practice in efficient and effective resource Develop a rolling capital business plan and management. implement according to agreed time frames. Ongoing Commercial Revenue: Improved return on public investment in the ABC. Commercial Revenue Strategic Priority 12 Stakeholders: Advance the ABC’s reputation with key stakeholders. Position the ABC for leadership in new and sustainable business activities—in particular, Efficiency and Effectiveness opportunities arising from the digital media Strategic Priority 10 environment.

Maximise the relative efficiency of ABC Actions and Targets resource and asset utilisation. By August each year, review the ABC Commercial Actions and Targets Operating Charter to ensure its effectiveness in Improve the alignment of strategic priorities and guiding business development that is appropriate budget review processes. Ongoing and sustainable. Achieved

Identify and maintain the most cost-effective Based on agreed ABC Digital Download Policy model for sourcing and delivering content that (from October 2007), provide digital products satisfies Charter obligations. Ongoing (video, audio, music, archival material) through the ABC Shop Online by March 2008. Achieved Ongoing review of all stages in the distribution and transmission processes including key Explore opportunities for further digital contractual relationships to ensure maximum distribution of product over the remaining life of effectiveness of distribution and transmission the Plan. On Track expenditure. Ongoing Establish and develop new revenue streams in the Introduce new business systems and work digital space. On Track practices to facilitate the movement into and Repurpose and commercialise content across all maximise the opportunities of digital production new media digital platforms (including distribution and delivery. Ongoing to third party platforms as appropriate). On Track

Progressively deliver tools to better identify, Develop joint ventures and strategic business manage and account for resource and asset partnerships with major media industry players. utilisation over the life of the Plan. Ongoing On Track

Strategic Priority 11 Strategic Priority 13 Address the challenges of long-term financial Strengthen the overall financial performance sustainability through integrated operational of the ABC Commercial Division in and capital planning. contributing net profit to the ABC.

Actions and Targets Actions and Targets Develop and implement integrated capital From September 2007, work with the ABC strategies to address the future operational and Commercial Advisory Board to support the facility requirements for the ABC nationally. ongoing sustainability of the Corporation and On Track

SUMMARY REPORTS 125 Performance Against the Corporate Plan 2007–10 continued

increase the profitability of ABC Commercial Objective 4—Sustain and grow the activities to be reinvested in Australian content. ABC through high-quality leadership Ongoing and an environment of responsibility Review business operations and processes by and opportunity. January 2008 and implement strategies for Key Directions 2007–10 cost reduction/margin improvement across all businesses over the life of the Plan. Achieved People: Offer a high quality and adaptive work environment. Extend the retail distribution of ABC product. Ongoing Performance Culture: Provide individuals with the opportunity to excel. Stakeholders People Strategic Priority 14 Strategic Priority 15 Engage positively with public conversations about the contemporary role and Develop an ABC culture based on shared performance of the ABC in Australian life. values and common goals.

Actions and Targets Actions and Targets Maintain and develop partnerships with key Express and uphold ABC values through a revised community organisations, including arts and Code of Conduct by June 2008. On Track against emergency service bodies. Ongoing a revised target of December 2008.

Monitor and take account of the interests of key Promote cooperation and collegiality as essential stakeholders in all States and Territories in the to the successful delivery of content and services planning and delivery of ABC services nationally across all relevant media platforms. Ongoing and locally. Ongoing Review systems and programs such as recruitment, Consider and respond to advice from the ABC performance management and the leadership Advisory Council and conduct regular meetings capability framework to ensure integration with between the Council and the ABC Board Advisory and promotion of shared corporate values. Council Committee. Ongoing Ongoing

Support the ABC’s 2009–12 Triennial Funding Undertake a benchmark survey and, thereafter, Submission by demonstrating to the Parliament measure regularly levels of employee engagement the value for money the ABC delivers to the and alignment of organisational culture with community. On Track corporate values. Ongoing Strategic Priority 16 Develop and reward leadership which creates the opportunity for people to do their best work.

Actions and Targets Strengthen the ABC’s capability by developing current and future leaders through programs targeting senior, middle and new managers. Ongoing

Support an alumni of management program graduates with opportunities for continuing professional development. Ongoing

Provide managers with improved access to relevant workforce data and analysis. Ongoing

126 SUMMARY REPORTS SECTION 4

Support and maintain continuous improvement Strategic Priority 18 of the management of the ABC’s workforce Provide a safe, positive work environment through performance management systems, the that enables excellent performance. senior executive bonus scheme and selection and retention processes. Ongoing Actions and Targets Provide occupational health and safety advice Performance Culture and improve systems, including the integration Strategic Priority 17 of effective risk management into work practices, Develop and align the ABC’s workforce with policy development and devolved divisional the capabilities needed to achieve strategic accountability. Ongoing goals. By December 2008, conduct an occupational Actions and Targets health and safety systems audit to measure health By December 2008 identify the workforce and safety performance and identify gaps in capabilities required to support ABC operational compliance or systems and annually thereafter priorities for the next three to five years. On Track (replacing audit services previously undertaken by the Commonwealth). On Track Implement measures to support effective restructuring, job design, succession planning and At least once during the life of the Plan, review other initiatives in a timely manner. Ongoing Discrimination and Harassment, Anti-bullying and Grievance Policies and ensure appropriate training Promote options for a diverse range of learning for managers and staff. On Track and development activities—eg mentoring, coaching, job rotations, projects and formal Organise quarterly events to stimulate cross- courses—to help ensure the Corporation maintains divisional understanding and cooperation. its required skills profile. Ongoing Ongoing

By July 2009, implement the Learning Gateway to facilitate development and the sharing of skills through implementation of a Knowledge Pool. On Track

Commit a minimum of 2% of base salary expenditure to staff development and training. Achieved

Actively identify, attract and retain key staff through opportunities available within the unique scope of the ABC’s media and operational areas. Ongoing

Seek to achieve a 2% level of Indigenous employment. Not Achieved

Seek to employ a minimum of 5% of people with disabilities. Achieved

Seek to achieve a workforce whose diversity enables the ABC to engage more effectively with all sectors of the Australian population. Ongoing

SUMMARY REPORTS 127 Outcomes and Outputs

6 pm to midnight Outcome 1 Households 2007–08 2006–07 Metropolitan Share % % Audiences throughout Australia—and Sydney 19.5 18.3 overseas—are informed, educated and Melbourne 18.6 17.4 entertained. Brisbane 18.1 17.3 Overall assessment Adelaide 17.4 16.3 Perth 18.6 18.4 Overall achievement will be measured by: Five-City Metropolitan 18.6 17.6 (a) Audience usage of ABC Radio, Television Regional Share % % and New Media Services Southern NSW 20.6 18.2 (b) Results of audience surveys. Northern NSW 19.4 18.2 Victoria 17.7 18.7 (a) Audience usage of ABC Radio, Television Queensland 17.8 16.2 and New Media and Digital Services Tasmania 29.5 25.2 Regional All 19.9 18.4

Radio Share Source: OzTAM Television Ratings and Regional TAM. Note: Regional Share includes ABC spill; historical data has been updated The ABC’s overall five-city metropolitan share in to reflect this. 2007–08 was 20.7%, a 0.2 share point increase on 2006–07 (20.5%). Online Access Metropolitan Share 2007–08 2006–07 Due to a change in measurement system part-way % % through the year, this data is no longer available. Sydney 19.1 20.0 Details about audience usage of ABC Online can Melbourne 20.7 19.8 be found in ABC Audiences (see pages 32 to 46). Brisbane 21.2 20.7 Adelaide 22.1 20.8 Radio Reach Perth 23.6 23.5 Metropolitan Reach 2007–08 2006–07 Five-City Metropolitan 20.7 20.5 Sydney 1 171 000 1 189 000 Newcastle 22.7 23.1 Melbourne 1 205 000 1 143 000 Canberra 44.7 41.0 Brisbane 555 000 539 000 Adelaide 340 000 341 000 Television Share Perth 493 000 475 000 6 am to midnight Five-City Households 2007–08 2006–07 Metropolitan 3 765 000 3 687 000 Metropolitan Share % % Newcastle 164 000 166 000 Sydney 17.6 16.7 Canberra 174 000 167 000 Melbourne 16.9 15.8 Seven-City Reach 4 103 000 4 020 000 Brisbane 16.6 15.7 Adelaide 16.1 14.8 Perth 16.6 16.1 Five-City Metropolitan 16.9 16.0 Regional Share % % Southern NSW 19.2 17.0 Northern NSW 18.3 17.5 Victoria 17.1 17.8 Queensland 16.8 15.2 Tasmania 26.9 23.0 Regional All 18.6 17.3

Source: OzTAM Television Ratings and Regional TAM. Note: Regional Share includes ABC spill (audiences receiving ABC Television signal from outside of the market area); historical data has been updated to reflect this definition.

128 SUMMARY REPORTS SECTION 4

Television Reach The Regional Production Fund (RPF) continued to Four-weekly 2007–08 2006–07 showcase new Australian content from external Metropolitan Reach % % producers in regional Australia across ABC Radio Sydney 78.5 78.4 networks and on ABC Online. In 2007–08, Melbourne 80.6 79.6 46 projects were commissioned, representing Brisbane 79.0 79.8 approximately 99.5 hours (duplicated) of Adelaide 83.7 84.4 broadcast content. This is compared to 64 Perth 78.4 81.6 projects and 94 duplicated hours in 2006–07. All Metropolitan 79.7 79.9 Several projects commissioned in 2007–08 will Regional Reach % % be broadcast in the next financial year. The RPF Southern 81.3 82.5 continued to focus on larger projects of significant Northern 79.1 80.3 benefit to regional communities which could Victoria 83.2 85.6 be delivered on a variety of platforms, including Queensland 79.4 82.1 interactive websites, videos and podcasts. Tasmania 85.4 88.3 All Regional 80.8 82.7 Australian Music Source: OzTAM Television Ratings and Regional TAM. All radio networks that broadcast music have a Note: OzTAM’s industry standard reach calculation now includes visitor viewing. Regional Share includes ABC spill. Historical data has been strong commitment to Australian music and have updated to reflect these changes. set annual targets. In 2007–08 all networks met or ABC Online Reach exceeded these targets, except for dig jazz which fell just short of its target of 25%. ABC Online’s monthly reach in the active Australian internet population averaged 19.5% Target Achievement in 2007–08 (18.4% in 2006–07), with a peak of 2007–08 2006–07 21.7% in June 2008. ABC Radio National 25% 30.2% 33.9% ABC Local Radio 25% 31.5% 30.8% (b) Results of audience surveys ABC Classic FM 30% 34.6% 34.8% triple j 40% 41.1% 39.6% The 2008 Newspoll ABC Audience Appreciation dig 40% 40.5% 42.2% Survey found that the majority of the community dig jazz 25% 24.9% 25.3% continue to believe that the ABC offers good dig country 25% 25.6% 25.9% quality programming and information. A summary of the findings is provided on pages 42 to 46. 2. Genre diversity See Appendix 2 (page 184).

Output 1.1—Radio 3. Community and peer recognition and feedback Provide distinctive radio programs that give See the summary of the 2008 Newspoll ABC an Australia-wide focus to local and regional Audience Appreciation Survey (pages 42 to 46) communities, and satisfy diverse audience and Appendix 21 (page 208). needs, nationally and internationally. 4. Number of artists first broadcast Performance indicators The difficulty of maintaining records across Quality multiple outlets throughout Australia has made 1. Level and mix of Australian content this an impractical indicator to measure for ABC Radio. However, commitment to new artists ABC Radio’s content, across its five domestic remains very strong as reflected in initiatives services, is primarily Australian except for ABC undertaken in 2007–08, including: NewsRadio which schedules 55% Australian content (same as in 2006–07) and 45% content • triplejunearthed.com allows unsigned musicians sourced from overseas public broadcasters to upload their music for review. In its first including the British Broadcasting Corporation, year, the site reported 10 400 artists, 80 000 Deutsche Welle, Radio Netherlands and National registered users, 1.6 million tracks downloaded, Public Radio in the United States. and 3.9 million tracks streamed. Throughout

SUMMARY REPORTS 129 Outcomes and Outputs continued

the year triple j broadcast tracks on-air and Quantity provided opportunities for artists to play at large 5. Number of broadcast hours festivals and as support for major artists touring Each domestic radio network broadcasts for 24 Australia. hours each day of the year—8 760 hours per • In a new initiative, triplejunearthed.com annum. 2007–08 was a leap year, taking this to launched Unearthed High—a quest to discover 8 784 hours per 366 days. Australia’s hottest high school band of any genre with original material. A three piece 6. Number of radio stations band from McDonald Secondary College in The ABC has four national networks, nine Strathfield, New South Wales, was chosen from metropolitan local radio stations, 51 regional six finalists to be recorded by triple j’s live music stations and three internet-based music services, production team for airplay on triple j. The band dig, dig jazz and dig country. The radio networks, will also be featured on triple j tv and in jmag. dig and dig jazz are available as audio services • The sixth annual 1233 Newcastle Music Awards on digital satellite subscription services and dig were held in October 2007 at the Civic Theatre. and dig jazz are available on digital free-to-air The Awards provide support and airplay to television. emerging artists living in the New South Wales 7. Level of radio content available through Hunter and Central Coast regions and this year the internet attracted a record number of 465 entries. Since All ABC Radio services have companion websites. inception, more than 700 new music tracks Each national network and ABC Local Radio have been included in the 1233 ABC Newcastle metropolitan station is streamed 24-hours-a-day playlist and other ABC Radio networks. (ABC Classic FM rights permitting). A range of • In June 2008, ABC Classic FM hosted the state sub-sites exists for specific programs and content finals of the ABC Young Performers’ Award in genres such as rural and sport. Brisbane, Hobart and Adelaide. The concerts were broadcast live on ABC Classic FM and In 2007–08, 666 ABC Canberra and 612 ABC will also be broadcast later in 2008 on ABC1’s Brisbane were the last of the nine ABC Local Sunday Arts program. This annual event, jointly Radio metropolitan stations to commence online managed with Symphony Services, rewards streaming. and nurtures young musicians, providing rare The amount of content provided as podcasts was opportunities for performance careers. increased by all networks. In October 2007, ABC • ABC Radio’s Regional Production Fund launched Radio National recorded its 20 millionth download the 6th annual Short Story Project in July 2007, since it began podcasting in 2005. In 2007–08, it encouraging emerging writers from regional also launched the RN Shuffle, a podcast sampler Australia to reflect the diversity of communities of excerpts from a range of programs, designed through their storytelling. Winning entries were to whet the appetites of subscribers keen to produced and broadcast on ABC Radio National expand their listening range but not sure where to and ABC Local Radio. start. The total number of ABC Radio downloads • ABC Local Radio and ABC Television developed (including ABC News content) in 2007–08 was The Comedy Hour launched in Melbourne by 32.7 million. Spicks & Specks host Adam Hills and 936 ABC ABC Local Radio introduced two podcast-only Hobart’s Andy Muirhead. The project aims to series, The Great Train Show presented by former identify new and emerging comic talent to Deputy Prime Minister Tim Fischer, aimed at train contribute to Australian content across ABC enthusiasts, and Multiple Choices, presented by services. It attracted approximately 500 comedy well-known columnist, Susan Maushart, focusing scripts from the public which will be used to on the choices people face in daily life. The Great produce ten, one-hour programs including a Train Show recorded approximately 20 000 mix of comedy formats for broadcast on ABC downloads per week. Local Radio in late 2008.

130 SUMMARY REPORTS SECTION 4

In March 2008, ABC Local was launched replacing increase of approximately 27 hours compared the former Backyard websites and providing each to June 2007 region with its own ABC Local site. ABC Local • 43.5 hours of new triple j content was posted delivers information and entertainment to local on the web each week compared to 38.2 hours communities and provides a gateway to other per week in 2006–07. regions and coverage and content across ABC Online and has built in functionality to increase In 2007–08 a total of 11 818 stories was interactivity with audiences. produced across ABC Local websites, including articles, recipes, audio, photo and video stories A vast array of content is available online from all and reviews. The use of blogs was introduced in networks, across genres and in a range of formats March 2008 and in three months, a total of 4 813 including streams, text, images, video, audio-on- posts had been received across ABC Local. demand, transcripts, podcasts, vodcasts and other downloads. Price 9. Price of Output—$265.045m In 2008–09, ABC Radio and Regional Content will be working on new measurements for online Total actual price of Output 1.1 for the year was content, with particular focus on audience $275.085m. consumption.

8. Level of radio content available through Output 1.2—Television audio-on-demand via the internet Present television programs of wide appeal At June 2008: and more specialised interest that contribute • 99.9% of ABC Radio National original to the diversity, quality and innovation of programming was available as audio on the industry generally. demand at any one time which is the same level as in 2006–07 Performance Indicators • An average of 110.5 hours of ABC Classic FM Quality programming was available per week—an 1. Level and mix of Australian content

Australian content on ABC Television as a percentage of hours broadcast ABC1 2007–08 2006–07 National Total National Total Transmitter Network Transmitter Network 6 am to midnight % % % % Australian first release 32.2 49.4 32.6 49.8 Australian repeat 19.7 16.0 19.2 15.6 Total Australian 51.9 65.4 51.8 65.4 Overseas first release 16.3 11.7 18.5 13.3 Overseas repeat 31.8 22.9 29.7 21.3 Total Overseas 48.1 34.6 48.2 34.6 Total 100.0 100.0 100.0 100.0 6 pm to midnight Australian first release 47.4 72.6 48.4 73.1 Australian repeat 6.3 3.3 7.2 3.7 Total Australian 53.7 75.9 55.6 76.8 Overseas first release 30.0 15.6 34.3 17.9 Overseas repeat 16.3 8.5 10.1 5.3 Total Overseas 46.3 24.1 44.4 23.2 Total 100.0 100.0 100.0 100.0 Notes: National Transmission figures exclude local New South Wales transmissions. “Total Network” includes all State and Territory “breakout” services. SUMMARY REPORTS 131 Outcomes and Outputs continued

2. Genre diversity ABC1—Hours Broadcast by Genre, 24 Hours Australian Overseas Total % Total 2007–08 2006–07 2007–08 2006–07 2007–08 2006–07 2007–08 2006–07 Arts and Culture 197 209 149 107 346 316 3.9 3.6 Children’s 530 508 1 426 1 432 1 956 1 941 22.3 22.2 Comedy 14 21 113 118 127 139 1.4 1.6 Current Affairs 1 093 1 094 1 1 1 094 1 095 12.5 12.5 Documentary 183 177 389 411 572 588 6.5 6.7 Drama 56 46 676 651 732 697 8.3 8.0 Education 134 132 66 67 200 199 2.3 2.3 Entertainment 1 122 1 169 111 151 1 233 1 320 14.0 15.1 Factual 332 323 65 62 397 385 4.5 4.4 Indigenous 65 62 0 0 65 62 0.7 0.7 Movies 4 5 934 762 938 767 10.7 8.8 Natural History and Environment 20 15 81 87 101 103 1.1 1.2 News 366 365 0 0 366 365 4.2 4.2 Religion and Ethics 34 28 60 84 94 113 1.1 1.3 Science and Technology 34 37 4 4 38 42 0.4 0.5 Sport 314 371 0 13 314 384 3.6 4.4 Total Program Hours 4 498 4 564 4 075 3 951 8 573 8 515 % of Total Program Hours 52.5% 53.6% 47.5% 46.4% 100% 100.0% 97.6% 97.2% Other* 211 244 0 0 211 244 2.4% 2.8% Total Hours 4 709 4 808 4 075 3 951 8 784 8 760 % of Total Hours 53.6% 54.9% 46.4% 45.1% 100% 100% 100.0% 100.0% “Other” includes interstitial material, program announcements and community service announcements. Notes: This table reflects hours broadcast from the Sydney transmitter, comprising national and local New South Wales transmissions. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to the nearest whole number. 2007–08 is a leap year, ie 366 days.

132 SUMMARY REPORTS SECTION 4

ABC2—Hours Broadcast by Genre, 24 Hours Australian Overseas Total % Total 2007–08 2006–07 2007–08 2006–07 2007–08 2006–07 2007–08 2006–07 Arts and Culture 163 137 131 204 294 340 4.5 5.0 Business 0 11 0 0 0 11 0.0 0.2 Children’s 187 184 1 621 1 537 1 808 1 721 27.4 25.2 Comedy 4 4 192 19 196 22 3.0 0.3 Current Affairs 969 1 373 0 0 969 1 373 14.7 20.1 Documentary 180 294 323 65 503 358 7.6 5.3 Drama 67 0 77 0 144 0 2.2 0.0 Education 23 34 0 0 23 34 0.3 0.5 Entertainment 465 461 318 229 783 689 11.9 10.1 Factual 521 616 100 46 621 662 9.4 9.7 Features 39 72 0 0 39 72 0.6 1.1 Indigenous 34 48 0 0 34 48 0.5 0.7 Movies 14 2 168 56 182 58 2.8 0.8 Natural History and Environment 22 23 3 3 25 26 0.4 0.4 News 195 144 0 0 195 144 3.0 2.1 Religion and Ethics 42 55 0 0 42 55 0.6 0.8 Science and Technology 74 94 2 24 76 118 1.2 1.7 Sport 248 1 000 0 7 248 1 008 3.8 14.8 Total Program Hours 3 247 4 550 2 935 2 189 6 182 6 739 % of Total Program Hours 52.5% 67.5% 47.5% 32.5% 100% 100% 93.8% 98.8% Other* 409 84 0 0 409 84 6.2% 1.2 % Total Hours 3 656 4 634 2 935 2 189 6 591 6 824 % of Total Hours 55.5% 67.9% 44.5% 32.1% 100% 100% 100.0% 100% “Other” includes interstitial material, program announcements and community service announcements. Notes: This table reflects hours broadcast from the Sydney transmitter, comprising national and local New South Wales transmissions. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to the nearest whole number. 2007–08 is a leap year, ie 366 days.

3. Community and peer recognition and are covered separately in each State and Territory. feedback In 2007–08, ABC Television broadcast 2 379 hours See the summary of the 2008 Newspoll ABC of breakout programming compared with 2 388 Audience Appreciation Survey (page 42) and in 2006–07. Appendix 21 (page 208). ABC2 broadcast a total of 6 591 hours in Quantity 2007–08, compared to 6 824 in 2006–07. 4. Number of broadcast hours 5. Ratio of first run to repeat program hours ABC1 broadcast 24 hours each day for the 366 The percentage of first-release programs on days of 2007–08—a total of 8 784 hours. ABC1 between 6 pm and midnight was 77.3%, compared with 82.7% for 2006–07. Between The majority of these broadcasts are a national 6 am and midnight, first-release programming service transmitted from Sydney. However, the comprised 48.5% compared with 51.2% in national service is replaced at certain times with 2006–07. These figures are based on hours local “breakout” services of specific relevance broadcast from the Sydney transmitter and to State and Territory audiences. These include comprises the national transmission, excluding the State and Territory news, state-specific versions of local New South Wales transmission. Proportions Stateline, local sport, State and Territory elections may differ slightly in other States and Territories as and events such as the Anzac Day marches, which a result of varying levels of local content.

SUMMARY REPORTS 133 Outcomes and Outputs continued

The percentage of total ABC1 programs— Output 1.3—New Media including state and territory “breakout” services—transmitted between 6 pm and midnight Engage audiences through new media that were first-release was 88.2% in 2007–08, services including the internet and emerging compared to 91% in 2006–07. Between 6 am and broadband platforms. midnight, the proportion of total ABC1 programs Performance Indicators that were first-release was 61.0%, compared with 63.1% in 2006–07. Quality 1. Genre diversity The percentage of first-release programs on ABC2 was 9.9%, compared with 8.6% in 2006–07. The ABC Online homepage reflects the broad range of high quality content being offered from Price across the ABC. Current content from news, 6. Total price of output—$569.635m television, radio, kids and parenting, sport, Total actual price of Output 1.2 for the year was health and the ABC Shop are displayed on the $591.215m. homepage, along with clear links to ten major gateways. In addition to the major gateways, there are links directly from the homepage to 90 different sub-sites or subject areas, ranging from entertainment, news to state-by-state weather, science topics, international language services or the Indigenous portal.

In the past year the ABC has also developed a number of applications such as ABC Now and ABC Earth that aggregate content from different ABC output areas. This provides audiences with new and exciting ways to access ABC content.

New Media output by genre, as at 30 June 2008 ABC Online 2007–08 2006–07 Genre Number of pages % Number of pages % Arts and Culture 24 242 0.6 24 777 0.6 Children’s* 81 256 1.9 66 455 1.7 Current Affairs 144 257 3.3 121 430 3.1 Education 7 293 0.2 30 498 0.8 Indigenous 16 580 0.4 13 826 0.4 Music 31 764 0.7 26 237 0.7 Natural History and Environment 16 622 0.4 13 065 0.3 News 2 141 840 49.8 1 846 380 47.7 Religion and Ethics 2 071 0.1 2 868 0.1 Regional and Rural 491 596 11.4 419 521 10.8 Science and Technology 77 059 1.8 54 038 1.4 Sport 122 492 2.8 116 591 3.0 Youth 55 863 1.3 50 437 1.3 Other† 1 087 083 25.3 1 087 865 28.1 Total 4 300 018 100 3 873 988 100.0 * ABC Kids was added to the “Children’s” category for 2006. † The ABC Online “Other” category includes the Television Guide, ABC Broadband, About ABC Online, Radio Australia, ABC Radio National, ABC corporate information, Australia Network and functional pages such as forum user registration and search, which cannot be classified in a genre.

134 SUMMARY REPORTS SECTION 4

2. Industry ranking of ABC Online ABC Innovation developed an “off-deck” mobile In May 2007 ABC Online was positioned 14th in phone portal which was launched late in October the ranking of websites most often accessed by 2007 to support the ABC’s coverage of the 2007 Australians (Neilsen NetRating, Brand Rankings, federal election. The “Mobile Election” offering May 2007). From June to November 2007 ABC was an “off-deck” mobile service which allowed Online gained one position, averaging 13th, but the ABC to deliver election related content directly this dropped back to 14th by the quarter ending to users’ mobile phones under the ABC brand and in May 2008. ABC Online has maintained its independently of the mobile phone providers. position overall despite increasing competition in Another new application developed by ABC the online industry. Innovation was ABC Now, which launched in Community and peer recognition and feedback: December 2007. ABC Now enables audiences to aggregate a broad range of ABC Television, Radio See the summary of the 2008 Newspoll ABC and News content within a player or “widget” Audience Appreciation Survey (page 42) and downloaded to computer desktops. Version two Appendix 21 (page 208). was released in June 2008 with a number of Quantity improvements to functionality and layout. 4. Number of mailing list subscribers to In June 2008 Innovation launched ABC Earth, ABC Online which integrates ABC content—including video, At the end of June 2007 there were 250 000 audio and text—into a location-based web mailing list subscribers. A new email system was interface. A selection of ABC Television and introduced in 2007–08 which has affected the Radio archive material, news feeds and radio reporting parameters. Data will provided for this streams were incorporated into a layer for Google measure from 2008–09. Earth, and users can browse ABC content by geographical location. 5. Number of pages on ABC Online The public beta trial for Playback—a rich media At the end of June 2008, ABC Online hosted and player that offers high quality, full-screen, full- maintained 4 300 018 web pages, compared with length ABC Television programming via the 3 873 988 in June 2007. internet—was launched in March 2008. Playback 6. Number of gateways on ABC Online was designed and built by Innovation and is Following the relaunch of the ABC Online the first player of its kind to be launched by any homepage there are now ten major gateways that broadcaster in Australia. The full service, renamed can be accessed from abc.net.au. In addition to iView, will be launched in July 2008. the major gateways there are links to nearly 150 Price specific subject areas, all accessible directly from 8. Total price of output—$20.874m the homepage. Total actual price of Output 1.3 for the year was 7. Use of content on emerging platforms $21.664m. such as Broadband and WAP (Wireless Application Protocol) In the course of the year the ABC has launched a number of initiatives using new software and applications, to ensure ABC content has as wide a reach as possible.

SUMMARY REPORTS 135 Outcomes and Outputs continued

Outcome 2 Australian and international communities have access to at least the scale and quality of satellite and analog terrestrial radio and television transmission services that exist at June 2003. Overall Assessment

Overall achievement will be measured by: (a) The number of ABC analog terrestrial transmission services (b) Results of audience surveys.

(a) Number of ABC analog terrestrial transmission services

2007–08 2006–07 2005–06 1998–99 Analog Television 440 439 440 435 Domestic Radio 671 640 635 609 International Radio 8 8 8 8 Total 1 119 1 087 1 083 1 052

(b) Results of audience surveys

The ABC monitors audience responses to transmission issues via its Reception Advice Line (RAL). In 2007–08, this unit received the following television and radio services enquiries:

2007–08 2006–07 Total number of emails received 2 718 2 666 Total number of letters received 76 73 Total number of telephone enquiries received 23 534 22 937 Total enquiries 26 328 25 676 Total number of hits to the RAL website Not Available* 2 411 839

Note: These figures reflect both analog and digital transmission contacts. * Total number of hits to the Reception Advice Line are unavailable for 2007–08 due to a change in the web statistical systems used by the ABC.

The unit works closely with the ABC’s transmission providers to ensure that any transmission faults are rectified as soon as possible. The percentage of enquiries regarding transmission faults has remained relatively static during 2007–08, however the unit has seen an increase in the number of enquiries seeking information about terrestrial digital television, in part due to the re-branding of ABC Television and publicity surrounding ABC2. These have come from the Audience Advice Line and have been submitted to the Director of Communications.

136 SUMMARY REPORTS SECTION 4

Output 2.1

Provide ABC satellite and analog terrestrial transmission services through the effective management of Transmission Service Agreements. Performance Indicators Quality 1. Improvements in the level of reporting in relation to the ABC’s analog terrestrial transmission services compared with the reporting available immediately prior to the privatisation of the National Transmission Network (NTN)

The ABC and its transmission service provider, Broadcast Australia (BA), have implemented a comprehensive reporting system, with both reporting and notification ability. No changes were made to the system during 2007–08.

Quantity 2. Comparison of the number of individual analog terrestrial transmission services provided by the ABC with the number of such services provided immediately prior to the privatisation of the NTN

See Outcome 2 (a) above.

3. Comparison of the level of outages experienced by the ABC’s analog terrestrial transmission services with outages relating to the same services immediately prior to the sale of the NTN

The National Transmission Authority did not provide the ABC with this information prior to the sale of the NTN.

Price 4. Total price of output—$87.317m

Total actual price of Output 2.1 for the year was $85.445m.

SUMMARY REPORTS 137 Outcomes and Outputs continued

Outcome 3 The Australian community has access to ABC digital television services in accordance with approved digital implementation plans. Overall Assessment

Overall achievement will be measured by: The degree to which the Australian population has access to ABC digital television transmissions The coverage of ABC digital television transmissions by percentage of the population is as follows:

Australia NSW/ACT Vic Qld WA SA Tas NT 2007–08 97.30% 98.45% 99.18% 96.19% 93.57% 97.85% 95.98% 72.57% 2006–07 97.02% 98.23% 98.93% 95.73% 93.52% 97.85% 93.77% 72.56% 2005–06 96.19% 97.15% 98.76% 95.18% 93.18% 95.28% 89.89% 72.86% Note: 2007–08 population was derived from Australian Bureau of Statistics (ABS) 2006 Census data.

Output 3.1

Implement the roll-out of digital television Quantity transmission services while keeping the 2. The number of digital terrestrial television Australian community aware of the changes facilities in operation against the approved to broadcast services. Implementation Plans

Performance indicators There were 290 approved implementation plans, 279 digital terrestrial services in operation, Quality including two in test mode as at the end of June 1. That each terrestrial facility operates 2008. within the limits set by the relevant Transmitter Licence and the approved Price Implementation Plans 3. Total price of output—$80.060m

The ABC met this requirement. Total actual price of Output 3.1 for the year was $72.568m.

138 SUMMARY REPORTS INDEPENDENT AUDIT REPORT

To the Minister for Broadband, Communications and the Digital Economy

Scope

I have audited the accompanying financial statements of the Australian Broadcasting Corporation for the year ended 30 June 2008, which comprise: a statement by Directors and Chief Financial Officer; income statement; balance sheet; statement of changes in equity; cash flow statement; schedules of commitments and contingencies; a summary of significant accounting policies and other explanatory notes.

The Responsibility of the Board of Directors for the Financial Statements The members of the Board of the Australian Broadcasting Corporation (the Corporation) are responsible for the preparation and fair presentation of the financial statements in accordance with the Finance Minister’s Orders made under the Commonwealth Authorities and Companies Act 1997 and Australian Accounting Standards, including Australian Accounting Interpretations. This responsibility includes establishing and maintaining internal controls relevant to the preparation and fair presentation of the financial statements that are free from material misstatement, whether due to fraud or error; selecting and applying appropriate accounting policies; and making accounting estimates that are reasonable in the circumstances.

Auditor’s Responsibility Our responsibility is to express an opinion on the financial statements based on our audit. Our audit has been conducted in accordance with the Australian National Audit Office Auditing Standards, which incorporate Australian Auditing Standards. The Auditing Standards require us to comply with relevant ethical requirements relating to audit engagements and plan and perform the audit to obtain reasonable assurance whether the financial statements are free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditor’s judgement, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the Corporation’s preparation and fair presentation of the financial statements to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Corporation’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the directors, as well as evaluating the overall presentation of the financial statements.

I believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for my audit opinion.

INDEPENDENT AUDIT REPORT 139 Independence In conducting the audit, I have followed the independence requirements of the Australian National Audit Office, which incorporate the requirements of the Australian accounting profession. Audit Opinion

In my opinion, the financial statements of the Australian Broadcasting Corporation:

(a) have been prepared in accordance with Finance Minister’s Orders made under the Commonwealth Authorities and Companies Act 1997, and Australian Accounting Standards, including Australian Accounting Interpretations; and

(b) give a true and fair view of the matters required by the Finance Minister’s Orders including the Australian Broadcasting Corporation’s financial position as at 30 June 2008 and of its financial performance and its cash flows for the year then ended.

Australian National Audit Office

Alana Foster Executive Director Delegate of the Auditor-General

Sydney 30 July 2008

140 INDEPENDENT AUDIT REPORT Financial Statements

Statement by Directors and Chief Financial Officer 142 Income Statement 143 Balance Sheet 144 Statement of Changes in Equity 145 Cash Flow Statement 146 Schedule of Commitments 147 Schedule of Contingencies 148

1. Summary of Significant Accounting Policies 149 2. Expenses and Revenues 159 3. Revenue from Government 160 4. Revenue from Independent Sources 160 5. Expenses 161 6. Financial Assets 163 7. Non-Financial Assets 164 8. Payables 168 9. Interest Bearing Liabilities 168 10. Provisions 169 11. Cash Flow Statement Reconciliation 169 12. Financial Instruments 170 13. Contingent Liabilities 175 14. Directors’ Remuneration 176 15. Related Party Disclosures 176 16. Officers’ Remuneration 177 17. Auditor’s Remuneration 177 18. Assets Held in Trust 177 19. Correction of Error 178 20. Controlled Entities 178 21. Reporting by Outcomes 179 22. Appropriations 180

ABC FINANCIAL STATEMENTS 141 Statement by Directors and Chief Financial Officer In our opinion, the attached financial statements for the year ended 30 June 2008 are based on properly maintained financial records and give a true and fair view of the matters required by the Finance Minister’s Orders (FMOs) made under the Commonwealth Authorities and Companies Act 1997.

In our opinion, at the date of this statement, there are reasonable grounds to believe that the Australian Broadcasting Corporation will be able to pay its debts as and when they become due and payable.

This statement is made in accordance with a resolution of the Directors.

Maurice Newman AC Mark Scott David Pendleton Chairman Managing Director Chief Financial Officer 30 July 2008 30 July 2008 30 July 2008

142 ABC FINANCIAL STATEMENTS Income Statement for the year ended 30 June 2008

2008 2007 Note $’000 $’000 INCOME Revenue from government 3 833 963 809 532 Goods and services 4A 176 142 150 389 Interest 4B 13 295 11 563 Other revenues 4C 34 790 23 254 Total income 1 058 190 994 738

EXPENSES Employee benefits 5A 391 006 352 766 Suppliers 5B 444 644 404 526 Depreciation and amortisation 5C 66 488 65 636 Program amortisation 5D 130 296 133 218 Finance costs 5E 5 673 6 874 Net foreign exchange loss 5F 935 736 Write-down and impairment of assets 5G 3 284 5 211 Net loss from disposal of assets 5H 3 651 7 492 Total expenses 1 045 977 976 459

SURPLUS 12 213 18 279

The above statement should be read in conjunction with the accompanying notes.

ABC FINANCIAL STATEMENTS 143 Balance Sheet as at 30 June 2008

2008 2007 Note $’000 $’000 ASSETS Financial assets Cash and cash equivalents 6A 5 897 3 456 Receivables 6B 152 096 137 908 Accrued revenue 6C 11 541 10 277 Total financial assets 169 534 151 641

Non-financial assets Land and buildings 7A 677 903 512 149 Infrastructure, plant and equipment 7B 274 011 268 266 Intangibles 7C 15 685 12 234 Inventories 7D 88 306 84 076 Other non-financial assets 7E 14 721 17 874 Assets classified as held for sale – at carrying value 7F 15 000 – Total non-financial assets 1 085 626 894 599

Total assets 1 255 160 1 046 240

LIABILITIES Payables Suppliers 8A 68 757 60 211 Other 8B 9 030 5 395 Total payables 77 787 65 606

Interest bearing liabilities Loans 9A 80 000 102 000 Total interest bearing liabilities 80 000 102 000

Provisions Employees 10A 130 295 118 881 Total provisions 130 295 118 881

Total liabilities 288 082 286 487

NET ASSETS 967 078 759 753

EQUITY Contributed equity 133 152 128 135 Reserves 556 763 366 668 Retained surplus 277 163 264 950 Total equity 967 078 759 753

Current assets 276 332 244 513 Non-current assets 978 828 801 727 Current liabilities 174 080 150 428 Non-current liabilities 114 002 136 059

The above statement should be read in conjunction with the accompanying notes.

144 ABC FINANCIAL STATEMENTS Statement of Changes in Equity for the year ended 30 June 2008

Asset Contributed Retained revaluation Other Total equity / capital surplus reserve reserves equity

2008 2007 2008 2007 2008 2007 2008 2007 2008 2007 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

Opening balance as at 1 July 128 135 120 295 264 950 255 113 366 708 366 708 ( 40) 38 759 753 742 154 Adjustment for errors – – – (8 442) – – – – – (8 442)

Adjusted opening balance 128 135 120 295 264 950 246 671 366 708 366 708 ( 40) 38 759 753 733 712

Income and expense Cash flow hedges gain/(loss) taken to equity – – – – – – 18 ( 78) 18 ( 78)

Income and expenses recognised directly in equity – – – – – – 18 ( 78) 18 ( 78) Surplus for period – – 12 213 18 279 – – – – 12 213 18 279

Total income and expenses – – 12 213 18 279 – – 18 ( 78) 12 231 18 201

Net revaluation in land and buildings – – – – 190 077 – – – 190 077 –

Transactions with owner Distributions to owner Return of capital: Digital transmission (7 733) (6 410) – – – – – – (7 733) (6 410) Contributions by owner Appropriations: Equity injection 12 750 14 250 – – – – – – 12 750 14 250 Transactions with owner 5 017 7 840 – – – – – – 5 017 7 840

Closing balance as at 30 June 133 152 128 135 277 163 264 950 556 785 366 708 ( 22) ( 40) 967 078 759 753

The above statement should be read in conjunction with the accompanying notes.

ABC FINANCIAL STATEMENTS 145 Cash Flow Statement for the year ended 30 June 2008

2008 2007 Note $’000 $’000 Inflows (Outflows) OPERATING ACTIVITIES Cash received Appropriations 833 963 809 532 Goods and services 148 564 109 542 Interest 13 215 11 473 Net GST received 30 162 31 434 Other 29 290 23 254 Total cash received 1 055 194 985 235

Cash used Employees (379 592) (350 473) Suppliers (569 373) (521 194) Finance costs (5 690) (6 865) Total cash used (954 655) (878 532)

Net cash from operating activities 11 100 539 106 703

INVESTING ACTIVITIES Cash received Proceeds from sale of property, plant and equipment 302 177 Total cash received 302 177

Cash used Purchase of property, plant and equipment (71 669) (84 461) Bills of exchange and promissory notes (9 748) (12 298) Total cash used (81 417) (96 759)

Net cash used by investing activities (81 115) (96 582)

FINANCING ACTIVITIES Cash received Appropriations – contributed equity 12 750 14 250 Total cash received 12 750 14 250

Cash used Repayment of debt (22 000) (20 000) Return of capital (7 733) (6 410) Total cash used (29 733) (26 410)

Net cash used by financing activities (16 983) (12 160)

Net increase/(decrease) in cash and cash equivalents 2 441 (2 039) Cash and cash equivalents at beginning of reporting period 3 456 5 495 Cash and cash equivalents at end of reporting period 6A 5 897 3 456

The above statement should be read in conjunction with the accompanying notes.

146 ABC FINANCIAL STATEMENTS Schedule of Commitments as at 30 June 2008

2008 2007 $’000 $’000 BY TYPE Capital commitments Buildings 215 2 344 Infrastructure, plant and equipment (1) 12 079 9 745 Total capital commitments 12 294 12 089 Other commitments Operating leases (2) 35 889 36 029 GST payable on commitments 10 341 9 579 Other payables (3) 1 167 088 1 150 416 Total other commitments 1 213 318 1 196 024 Commitments receivable GST recoverable on commitments (107 274) (107 617) Other receivables (4) (285 793) (356 358) Total commitments receivable (393 067) (463 975)

Net commitments by type 832 545 744 138 BY MATURITY Capital commitments One year or less 10 187 11 731 From one to five years 2 107 358 Total capital commitments 12 294 12 089 Operating lease commitments One year or less 16 538 15 413 From one to five years 19 143 20 025 Over five years 208 591 Total operating lease commitments 35 889 36 029 GST and other payable commitments One year or less 256 243 237 282 From one to five years 459 729 502 984 Over five years 461 457 419 729 Total GST and other payable commitments 1 177 429 1 159 995 Commitments receivable One year or less (171 790) (141 739) From one to five years (164 736) (264 655) Over five years (56 541) (57 581) Total commitments receivable (393 067) (463 975)

Net commitments by maturity 832 545 744 138

1. Outstanding contractual commitments associated with the purchase of infrastructure, plant and equipment, including communications upgrades and technical equipment fit out. 2. Operating leases included are effectively non-cancellable and comprise: Nature of Lease General description of leasing arrangement • Motor vehicles – business – Fully maintained operating lease over 24/36 months and/or 40 000/60 000km; and senior executive no contingent rentals; no renewal or purchase options available. • PC leasing – Includes specific equipment covering hardware, operating system and maintenance of hardware; operating lease over 36 months; no renewal or purchase options available. • Property leases – office – Lease payments subject to increase in accordance with CPI or other and business premises agreed increment; initial period of lease ranges from 1 year to 8 years; options to extend in accordance with lease. 3. Other payables commitments are covered by agreements and are associated with the supply of transmission services, satellite services, purchase of programs and program rights. 4. Other receivables comprise analog transmission, royalties, co-production commitments, resource hire, content licensing, media development support initiatives, contract revenue and grants. No commitments to cover digital transmission funding have been included.

The above statement should be read in conjunction with the accompanying notes.

ABC FINANCIAL STATEMENTS 147 Schedule of Contingencies as at 30 June 2008

2008 2007 Note $’000 $’000 Contingent liabilities – guarantees Balance from previous period 1 010 960 Net change during the year 140 50 Total contingent liabilities – guarantees 13 1 150 1 010

Details of each class of contingent liabilities and assets, including those not disclosed above because they cannot be quantified or are considered remote, are shown in note 13: Contingent Liabilities.

The above schedule should be read in conjunction with the accompanying notes.

148 ABC FINANCIAL STATEMENTS Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

1. Summary of Significant Accounting Policies The principal accounting policies adopted in preparing the financial statements of the Australian Broadcasting Corporation (the “Corporation” or “ABC”) are stated to assist in a general understanding of these financial statements.

The financial report of the Australian Broadcasting Corporation for the year ended 30 June 2008 was authorised for issue by the Directors on 30 July 2008.

1.1 Basis of Accounting The financial statements and notes are required by clause 1(b) of Schedule 1 to theCommonwealth Authorities and Companies Act 1997 and are a General Purpose Financial Report.

The financial statements and notes have been prepared in accordance with:

• FMOs for reporting periods ending on or after 1 July 2007; • Australian Accounting Standards and Interpretations issued by the Australian Accounting Standards Board (AASB) that apply for the reporting period.

The Corporation’s Income Statement, Balance Sheet and Statement of Changes in Equity have been prepared on an accruals basis and are in accordance with the historical cost convention, except for certain assets and liabilities, which, as noted, are at fair value. Except where stated, no allowance is made for the effect of changing prices on the results or the financial position.

The financial report is presented in Australian dollars and values are rounded to the nearest thousand dollars unless disclosure of the full amount is specifically required.

Unless alternative treatment is specifically required by an accounting standard or the FMOs, assets and liabilities are recognised in the Corporation’s Balance Sheet when and only when it is probable that future economic benefits will flow to the Corporation and the amounts of the assets or liabilities can be reliably measured. However, assets and liabilities arising under agreements equally proportionately unperformed are not recognised unless required by an accounting standard. Liabilities and assets that are unrecognised are reported in the Schedule of Commitments and the Schedule of Contingencies (other than unquantifiable or remote contingencies, which are reported at note 13: Contingent Liabilities).

Unless alternative treatment is specifically required by an accounting standard, revenues, gains and expenses are recognised in the Corporation’s Income Statement when and only when the flow or consumption or loss of economic benefits has occurred and can be reliably measured.

1.2 Significant Accounting Judgements, Estimates and Assumptions Significant Accounting Judgements In the process of applying the accounting policies, the Corporation has taken the fair value of land and buildings to be the market value of similar properties as determined by an independent valuer.

Significant Accounting Estimates and Assumptions No accounting assumptions or estimates have been identified that have a significant risk of causing a material adjustment to carrying amounts of assets and liabilities within the next accounting period.

1.3 Statement of Compliance Australian Accounting Standards require a statement of compliance with International Financial Reporting Standards (IFRS) to be made where the financial report complies with these standards. Some Australian equivalents to IFRS and other Australian Accounting Standards contain requirements specific to not-for- profit entities that are inconsistent with IFRS requirements. The Corporation is a not-for-profit entity and has applied these requirements, so it cannot make this statement.

Adoption of new Australian Accounting Standard requirements No accounting standard has been adopted earlier than the application date as stated in the standard.

The following adopted requirements have affected the amounts reported in the current or prior periods or are estimated to have a financial effect in future reporting periods.

ABC FINANCIAL STATEMENTS 149 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

1. Summary of Significant Accounting Policiescontinued

1.3 Statement of Compliance continued

Adoption of new Australian Accounting Standard requirements continued AASB 7 Financial Instruments: Disclosures The standard is effective for reporting periods beginning on or after 1 January 2007 and amends the disclosure requirements for financial instruments. In general, AASB 7 requires greater disclosure than that previously required. Associated with the introduction of AASB 7, a number of accounting standards were amended to reference the new standard or remove the present disclosure requirements through AASB 2005-10: Amendments to Australian Accounting Standards [AASB 132, AASB 101, AASB 114, AASB 117, AASB 133, AASB 139, AASB 1, AASB 4, AASB 1023 and AASB 1038]. These changes have no financial impact but may affect the disclosure presented in future financial reports.

AASB 2007-4 Amendments to Australian Accounting Standards arising from ED 151 and Other Amendments The amendment removed some specific Australian disclosure requirements and reinstated accounting options available in the International equivalent, which were removed from the Australian equivalent.

The FMOs do not allow use of these options.

AASB 1048 Interpretation and Application of Standards This standard ensures compliance with new and revised Interpretations including, Interpretation 1 Changes in Existing Decommissioning, Restoration and Similar Liabilities, Interpretation 12 Service Concession Arrangements, Interpretation 13 Customer Loyalty Programmes, Interpretation 14 AASB 119 The Limit on a Defined Benefit Asset, Minimum Funding Requirements and their Interaction and Interpretation 113 Jointly Controlled Entities – Non-Monetary Contributions by Venturers. The requirements of Interpretation 13 are relevant to the Corporation and have been outlined separately.

AASB 2007-7 Amendments to Australian Accounting Standards The amendment made editorial style changes to several Australian Accounting Standards, removed the encouragement to apply a particular cash flow format and removed superseded guidance within AASB 4.

Future Australian Accounting Standard requirements The following new standards, amendments to standards or interpretations have been issued by the Australian Accounting Standards Board but are effective for future reporting periods. It is estimated that the impact of adopting these pronouncements when effective will have no material financial impact on future reporting periods.

AASB 101 Presentation of Financial Statements This standard is applicable to annual reporting periods beginning on or after 1 January 2009. This standard introduces the notion of a ‘complete set of financial statements’, which amends the structure and includes replacing the balance sheet with a statement of financial position and replacing the income statement with a statement of comprehensive income. The statement of comprehensive income will include all income and expense items, including those previously recognised in equity, such as asset revaluation increments. As a result of this standard, AASB 2007-8 Amendments to Australian Accounting Standards arising from AASB 101 was also issued and applies to reporting periods beginning on or after 1 January 2009.

AASB 2007-6 Amendments to Australian Accounting Standards arising from AASB 123 This amendment removes the option of expensing borrowing costs related to qualifying assets. This Standard is applicable to annual reporting periods beginning on or after 1 January 2009.

AASB Interpretation 13 Customer Loyalty Programmes The Interpretation provides guidance on accounting for customer loyalty programs. It discusses credits granted to customers as part of a sales transaction and which, subject to meeting any further qualifying conditions, the customers can redeem in the future for free or discounted goods or services. This Interpretation is applicable to annual reporting periods beginning on or after 1 July 2008.

This interpretation will affect all applicable ABC Shop sales transactions from 1 July 2008. The effect of this will be a reduction in revenue recognised in the income statement and the recognition of a liability in the balance sheet for the equivalent monetary value of the loyalty points awarded.

150 ABC FINANCIAL STATEMENTS Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

1. Summary of Significant Accounting Policies continued

1.3 Statement of Compliance continued Other As a result of a review of AAS 27 Financial Reporting by Local Governments, AAS 29 Financial Reporting by Government Departments and AAS 31 Financial Reporting by Governments, AASB 1004 Contributions, AASB 1050 Administered Items, AASB 1052 Disaggregated Disclosures, AASB 1049 Financial Reporting of General Government Sectors by Governments, AASB 2007-9 Amendments to Australian Accounting Standards arising from the review of AAS 27, 29 and 31 and Interpretation 1038 were issued.

1.4 Taxation The Corporation is not subject to income tax pursuant to Section 71 of the Australian Broadcasting Corporation Act 1983.

The Corporation’s controlled entities, Music Choice Australia Pty Ltd and The News Channel Pty Limited, while subject to income tax, have been inactive since the year ended 30 June 2000 up to and including 30 June 2008.

Goods and Services Tax Revenues, gains, expenses and assets are recognised net of the amount of GST except where the amount of GST incurred is not recoverable from the Australian Taxation Office (ATO). In these circumstances, the GST is recognised as part of the cost of acquisition of the asset or as part of the revenue or expense.

Receivables and payables are stated with the amount of GST included.

The net amount of GST receivable from the ATO is included as a financial asset in the Balance Sheet while any net amount of GST payable to the ATO is included as a liability in the Balance Sheet.

Cash flows are included in the Cash Flow Statement on a net basis. The GST components arising from investing and financing activities which are recoverable from, or payable to the ATO are classified as operating cashflows.

Commitments and contingencies are disclosed on a gross basis. GST commitments recoverable from, or payable to, the ATO are disclosed.

1.5 Foreign Currency Transactions The functional and presentation currency of the Corporation is Australian dollars ($).

The Corporation enters into foreign currency hedging arrangements to protect its purchasing power in relation to foreign currency exposures.

Revenues and expenditures denominated in foreign currencies are converted to Australian dollars at the exchange rates prevailing at the date of the transaction, or at the hedged rate.

All gains and losses are taken to profit or loss with the exception of forward exchange contracts that are classified as cash flow hedges used to hedge highly probable transactions. Gains and losses on cash flow hedges held at balance date are taken to equity.

All monetary foreign currency balances are converted to Australian dollars at the exchange rate prevailing at balance date. Monetary assets and liabilities of overseas branches and amounts payable to or by the Corporation in foreign currencies are translated into Australian dollars at the applicable exchange rate at balance date.

1.6 Derivatives The Corporation uses forward currency contracts to hedge its risks associated with foreign currency fluctuations.

Forward currency contracts are initially recognised at fair value on the date on which the contract is entered into and are subsequently revalued to fair value. Forward currency contracts are carried as assets when their net fair value is positive and as liabilities when their fair value is negative.

ABC FINANCIAL STATEMENTS 151 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

1. Summary of Significant Accounting Policies continued

1.6 Derivatives continued Any gains or losses arising from hedges in the fair value of forward currency contracts, except for those that qualify as cash flow hedges, are taken directly to profit or loss for the year.

For the purpose of hedge accounting, the Corporation’s hedges are classified as cash flow hedges when they hedge exposure to variability in cash flows that is attributable either to a particular risk associated with a recognised asset or liability or to a highly probable forecast transaction. Financial assets are classified as held for trading if they are acquired for the purpose of selling in the near term with the intention of making a profit.

At the inception of a hedge relationship, the Corporation formally designates and documents the hedge relationship to which the Corporation wishes to apply hedge accounting and the risk management objective and strategy for undertaking the hedge. The documentation includes identification of the hedging instrument, the hedged item or transaction, the nature of the risk being hedged and how the Corporation will assess the hedging instrument’s effectiveness in offsetting the exposure to changes in the hedged item’s fair value or cash flow attributable to the hedged risk. Such hedges are expected to be highly effective in achieving offsetting changes in fair value or cash flows and are assessed on an ongoing basis to determine that they actually have been highly effective throughout the financial reporting periods for which they were designated.

The effective portion of the gain or loss on the cash flow hedge is recognised directly in equity, while the ineffective portion is recognised in profit or loss.

Amounts taken to equity are transferred to the Income Statement when the hedged transaction affects profit or loss, such as when hedged income or expenses are recognised or when a forecast sale or purchase occurs. When the hedged item is the cost of a non-financial asset or liability, the amounts taken to equity are transferred to the initial carrying amount of the non-financial asset or liability.

If the forecast transaction is no longer expected to occur, amounts previously recognised in equity are transferred to the Income Statement. If the hedging instrument expires or is sold, terminated or exercised without replacement or rollover, or if its designation as a hedge is revoked, amounts previously recognised in equity remain until the forecast transaction occurs. If the related transaction is not expected to occur, the amount is taken to the Income Statement.

1.7 Reporting by Outcomes and Segments A comparison by outcomes specified in the Appropriation Acts relevant to the Corporation is presented in note 21: Reporting by Outcomes. Any intra-government costs are eliminated in calculating the actual budget outcome for the Government overall.

The Corporation principally provides a national television and radio service within the broadcasting industry. It is therefore considered for segmental reporting to operate predominantly in one industry and in one geographical area, Australia.

1.8 Revenue and Gains Revenue from the sale of goods is recognised when: • the risks and rewards of ownership have been transferred to the buyer; • the seller retains no managerial involvement nor effective control over the goods; • the revenue and transaction costs incurred can be reliably measured; and • it is probable that the economic benefit associated with the transaction will flow to the Corporation.

Revenue from the sale of goods and services is recognised at fair value of the consideration received net of the amount of the GST upon delivery of the goods and services to customers.

Revenue from rendering of services is recognised by reference to the stage of completion of contracts at the reporting date. Revenue is recognised when: • the amount of revenue, stage of completion and transaction costs incurred can be reliably measured; and • the probable economic benefits with the transaction will flow to the Corporation.

152 ABC FINANCIAL STATEMENTS Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

1. Summary of Significant Accounting Policies continued

1.8 Revenue and Gains continued The stage of completion of contracts at the reporting date is determined by reference to the proportion that costs incurred to date bear to the estimated total costs of the transaction.

Credit sales are on normal commercial terms.

Receivables for goods and sales, which have 30 day terms, are recognised at the nominal amounts due less any provision for bad and doubtful debts. Collectability of debts is reviewed at the balance date. Provisions are made when the collectability of the debt is no longer probable and when there is objective evidence that the Corporation will not be able to collect the receivable.

Interest revenue is recognised using the effective interest method.

Revenues from Government Amounts appropriated for Departmental output appropriations for the year (adjusted for any formal additions and reductions) are recognised as revenue, except for certain amounts that relate to activities that are reciprocal in nature, in which case revenue is recognised only when it has been earned.

Appropriations receivable are recognised at their nominal amounts.

Subsidies, grants, sponsorships and donations are recognised on receipt unless paid to the Corporation for a specific purpose where recognition of revenue will be recognised in accordance with the agreement.

Sale of Assets Gains from disposal of non-current assets are recognised when control of the asset has passed to the buyer.

1.9 Grants The Corporation receives grant monies from time to time.

Most grant agreements require the Corporation to perform services or provide facilities, or to meet eligibility criteria. A liability in respect of unearned revenues is recognised to the extent the services or facilities have not been provided or eligibility criteria have not been met.

1.10 Bills of Exchange Premiums or discounts are amortised through the Income Statement each year from the date of purchase so that investments attain their redemption value by maturity date and income is recognised on an effective yield basis.

Any profits or losses arising from the disposal prior to maturity are taken to the Income Statement in the period in which they are realised. These assets are intended to be held to maturity and are carried at cost adjusted for discounts and premiums.

1.11 Employee Benefits Benefits Liabilities for services rendered by employees are recognised at the reporting date to the extent that they have not been settled.

Liabilities for short-term employee benefits (as defined in AASB 119Employee Benefits) and termination benefits due within twelve months are measured at their nominal amounts.

The nominal amount is calculated with regard to the rates expected to be paid on settlement of the liability.

All other employee benefit liabilities are measured as the present value of the estimated future cash outflows to be made in respect of services provided by employees up to the reporting date.

ABC FINANCIAL STATEMENTS 153 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

1. Summary of Significant Accounting Policies continued

1.11 Employee Benefits continued Leave The liability for employee benefits includes provision for annual leave and long service leave. No provision has been made for sick leave as all sick leave is non-vesting and the average sick leave taken in future years by employees is estimated to be less than the annual entitlement for sick leave.

The leave liabilities are calculated on the basis of employees’ remuneration, including the employer superannuation contribution rates to the extent that the leave is likely to be taken during service rather than paid out on termination.

The liability for long service leave for the Corporation has been determined by reference to the work of an actuary, Professional Financial Consulting Pty Ltd. The estimate of the present value of the liability takes into account attrition rates and pay increases through promotion and inflation.

The liability for long service leave represents the present value of the estimated future cash outflows to be made by the Corporation resulting from employees’ services provided up to the balance date.

Superannuation Employees are members of the Commonwealth Superannuation Scheme (CSS), Public Sector Superannuation Scheme (PSS), the Public Sector Superannuation Accumulation Plan Scheme (PSSap) or another non-Commonwealth Superannuation (ARIA) fund.

The CSS and PSS are defined benefit schemes for the Commonwealth. The PSSap and ARIA are defined contribution schemes.

The liability for superannuation benefits is recognised in the financial statements of the Commonwealth and is settled by the Commonwealth in due course.

The Corporation makes employer contributions to the Commonwealth at rates determined by the Commonwealth to be sufficient to meet the cost to the Commonwealth of the superannuation entitlements of the employees.

1.12 Leases A distinction is made between finance leases and operating leases. Finance leases effectively transfer from the lessor to the lessee substantially all the risks and benefits incidental to ownership of leased non-current assets. An operating lease is a lease that is not a finance lease. In operating leases, the lessor effectively retains substantially all such risks and benefits.

Operating lease payments are expensed on a straight line basis which is representative of the pattern of benefits derived from the leased assets.

Lease incentives taking the form of ‘free’ leasehold improvements and rent holidays are recognised as liabilities. These liabilities are reduced by allocating lease payments between rental expense and reduction of the liability.

1.13 Borrowing Costs All borrowing costs are expensed as incurred.

1.14 Cash and Cash Equivalents Cash and cash equivalents in the Balance Sheet comprise cash at bank and on hand and short-term deposits with an original maturity of three months or less. Cash and cash equivalents are recognised at their nominal amounts.

1.15 Repairs and Maintenance Maintenance, repair expenses and minor renewals which do not constitute an upgrading or enhancement of equipment are expensed as incurred.

154 ABC FINANCIAL STATEMENTS Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

1. Summary of Significant Accounting Policies continued

1.16 Transactions by the Commonwealth as Owner Appropriations Parliament appropriates monies to the Corporation as revenue appropriations, as loan appropriations and as equity injections.

The full amount of appropriations for departmental outputs for the year is recognised as revenue.

Equity Injections Amounts appropriated by the Parliament as equity injections are recognised as ‘contributed equity’ in accordance with the FMOs.

Other Distributions to Owners The FMOs require that distributions to owners be debited to contributed equity unless in the nature of a dividend.

1.17 Financial Risk Management The Corporation’s activities expose it to normal commercial financial risk. As a result of the nature of the Corporation’s business and its internal and Australian Government policies dealing with the management of financial risk, the Corporation’s exposure to market, credit, liquidity, cash flow and fair value interest risk is considered to be low.

1.18 Investments Investments are measured at their fair value.

1.19 Recognition of Financial Assets and Financial Liabilities Investments comprising bills of exchange and negotiable certificates of deposit are initially recognised at cost and are classified as held to maturity. Cash and receivables are recognised at cost.

As required by AASB 7 Financial Instruments: Disclosures, forward foreign exchange contracts are deemed as held for trading. Gains and losses on these items held for trading are recognised in the Income Statement except if they are classified as a cash flow hedge where they are recognised in equity.

Financial assets have been assessed for indicators of impairment (refer note 1.20: Impairment of Financial Assets).

1.20 Impairment of Financial Assets Financial assets are assessed for indicators of impairment at each balance date.

Financial assets carried at cost which are not held to generate net cash inflows, are assessed for indicators of impairment. If such indicators are found to exist, the recoverable amount of the assets are estimated and compared to the assets carrying amount and, if less, reduced to the carrying amount. The reduction is shown as an impairment loss.

The Corporation conducts an annual internal review of asset values, which is used as a source of information to assess for any indicators of impairment. External factors, such as changes in expected future processes, technology and economic conditions, are also monitored to assess for indicators of impairment. If any indication of impairment exists, an estimate of the asset’s recoverable amount is calculated.

There were no indicators of impairment identified at balance date.

1.21 Receivables Receivables are carried at nominal amounts due less allowance for losses on receivables.

Trade debtors are normally settled within 30 days unless otherwise agreed and are carried at amounts due.

The Corporation makes a specific provision for debts considered doubtful by conducting a detailed review of material debtors, making an assessment of the probability of recovery of those debts and taking into account past bad debts experience. Bad debts are written off when identified.

ABC FINANCIAL STATEMENTS 155 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

1. Summary of Significant Accounting Policies continued

1.22 Trade Creditors and Other Payables Trade creditors and accruals are recognised at their nominal amounts, being the amounts at which the liabilities will be settled. Liabilities are recognised to the extent that the goods and services have been received (irrespective of having been invoiced).

Settlement is on normal commercial terms.

1.23 Contingent Liabilities and Contingent Assets Contingent liabilities and assets are not recognised in the Balance Sheet but are disclosed in the relevant schedule and note 13: Contingent Liabilities. They may arise from uncertainty as to the existence of a liability or asset, or represent an existing liability or asset in respect of which settlement is not probable or the amount cannot be reliably measured. Remote contingencies are part of this disclosure. Where settlement becomes probable, a liability or asset is recognised. A liability or asset is recognised when its existence is confirmed by a future event, settlement becomes probable (virtually certain for assets) or reliable measurement becomes possible.

1.24 Acquisition of Assets Assets are recorded at cost on acquisition except as stated below. The cost of acquisition includes the fair value of assets transferred in exchange and liabilities undertaken. Financial assets are initially measured at their fair value plus transaction costs where appropriate.

Assets acquired at no cost, or for nominal consideration, are initially recognised as assets at their fair value at the date of acquisition.

1.25 Property (Land and Buildings), Infrastructure, Plant and Equipment Asset Recognition Threshold Purchases of property, infrastructure, plant and equipment are recognised initially at cost in the Balance Sheet. Purchases costing less than $2 000 are expensed in the year of acquisition except where they form part of a project or group of similar items which are significant in total.

Basis of Revaluation Land, buildings, infrastructure, plant and equipment are carried at fair value, being revalued with sufficient frequency such that the carrying amount of each asset is not materially different, at reporting date, from its fair value.

Fair values for each class of asset are determined as shown below.

Asset Class Fair Value Measured at: Land Market selling price Buildings Depreciated replacement cost Infrastructure, plant and equipment Depreciated replacement cost

Following initial recognition at cost, property, infrastructure, plant and equipment are carried at fair value less accumulated depreciation and accumulated impairment losses.

Valuations are conducted with sufficient frequency to ensure that the carrying amounts of assets do not materially vary, with the assets’ fair values as at the reporting date. The regularity of independent valuations depends upon the volatility of movements in market values for the relevant assets.

Revaluation adjustments are made on a class basis. Any revaluation increment is credited to equity under the heading revaluation reserve except to the extent that it reverses a previous revaluation decrement of the same asset class that was previously recognised through profit and loss. Revaluation decrements for a class of assets are recognised directly through profit and loss except to the extent that they reverse a previous revaluation increment for that class.

Any accumulated depreciation as at the revaluation date is eliminated against the gross carrying amount of the asset and the asset restated to the revalued amount.

156 ABC FINANCIAL STATEMENTS Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

1. Summary of Significant Accounting Policies continued

1.25 Property (Land and Buildings), Infrastructure, Plant and Equipment continued Assets that are surplus to requirements are measured at their net realisable value.

Formal valuations are carried out by an independent qualified valuer.

Depreciation Depreciable property, infrastructure, plant and equipment assets are written-off to their estimated residual values over their estimated useful lives using the straight-line method of depreciation. Leasehold improvements are depreciated on a straight-line basis over the lesser of the estimated useful life of the improvements or the unexpired period of the lease.

Depreciation rates (useful lives) and methods are reviewed at each reporting date and necessary adjustments are recognised in the current, or current and future reporting periods, as appropriate.

Depreciation rates applying to each class of depreciable asset are based on the following useful lives:

2008 2007 Buildings on freehold land 50 years 50 years Leasehold improvements 5 to 99 years 5 to 99 years Infrastructure, plant and equipment 3 to 15 years 3 to 15 years

The aggregate amount of depreciation and amortisation allocated for each class of asset during the reporting period is disclosed in note 5C: Depreciation and amortisation.

Assets Held for Sale Assets held for sale are stated in the Balance Sheet at the lower of carrying value or fair value less costs to sell.

1.26 Impairment of Non-Current Assets All non-current assets except: • inventories; • assets arising from employee benefits; • financial assets that are within the scope of AASB 7 Financial Instruments: Disclosure; • non-current assets (or disposal groups) classified as held for sale in accordance with AASB 5 Non-current Assets Held for Sale and Discontinued Operations; are subject to an assessment as to indicators of impairment.

At the reporting date, the Corporation has assessed whether there are any indications that assets may be impaired. Where indications of impairment exist, the asset’s recoverable amount is estimated and an impairment adjustment made if the asset’s recoverable amount is less than its carrying amount.

Recoverable amount is the greater of fair value less costs to sell and the value in use. Value in use is the present value of the future cash flows expected to be derived from the asset. Where the future economic benefit of an asset is not primarily dependent on the asset’s ability to generate future cash flows, and the asset would be replaced if the Corporation were deprived of the asset, its value in use is taken to be its depreciated replacement cost.

There were no indicators of impairment identified at balance date.

1.27 Intangibles The Corporation’s intangibles comprise software for internal use. These assets are initially recognised at cost and amortised.

These are assessed for indications of impairment. The carrying amount of impaired assets are written down to the higher of its net market selling price or depreciated replacement cost.

There were no indicators of impairment identified at balance date.

Intangibles are amortised on a straight-line basis over anticipated useful lives between 3-6 years (2007:3-6 years).

ABC FINANCIAL STATEMENTS 157 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

1. Summary of Significant Accounting Policies continued

1.28 Inventories Inventories held for resale are valued at the lower of cost and net realisable value. Inventories not held for resale are valued at the lower of cost, adjusted for any loss in service potential, based on the existence of a current replacement cost that is lower than the original acquisition cost or other subsequent carrying amount. Television programs are produced for domestic transmission and include direct salaries and expenses and production overheads allocated on a usage basis to the program. Production overheads not allocated to programs are expensed in the period in which they are incurred.

Produced Programs External contributions received in respect of co-production of television programs are offset against production costs which are recorded as Inventories in the Balance Sheet. The cost of produced television program inventory is amortised as follows: • News, Current Affairs and Live Programs – 100% on first screening; • Factual and Entertainment programs based on current topics – 100% on first screening; • Children’s, Education and Movies – straight line over three years from completion of production; • All other programs not covered above – 90% first screening and 10% second screening or in third year; and • Programs not shown within three years of completion or purchase to be amortised 100% in year three. The costs of programs produced for Radio are expensed as incurred. Such programs are normally broadcast soon after production, stock on hand at any time being minimal.

Purchased Programs Purchased program inventory is amortised in accordance with the policy noted above or over the rights period of the contract (whichever is lesser). Subsequent sales of residual rights are recognised in the period in which they occur.

Write-down of Merchandise Inventory The amount of any write-down of inventories to net realisable value and all losses of inventory are recognised as an expense in the period the write-down or loss occurs. The amount of any reversal of any write-down of inventories arising from an increase in the net realisable value, will be recognised as a reduction in the amount of inventories recognised as an expense in the period in which the reversal occurs.

Write-down of Inventory Held for Distribution When inventories held for distribution are distributed, the carrying amount of those inventories are recognised as an expense. The amount of any write-down of inventories for loss of service potential and all losses of inventories are recognised as an expense in the period the write-down or loss occurs. The amount of any reversal of any write-down of inventories arising from a reversal of the circumstances that gave rise to the loss of service potential will be recognised as a reduction in the amount of inventories recognised as an expense in the period in which the reversal occurs.

1.29 Loans Loans from government and bank loans are recognised at their principal amounts. Interest is expensed as it accrues. Loans are classified as non-trading liabilities and measured at amortised cost using the effective interest rate method. Loans are classified as current liabilities unless the Corporation has the unconditional right to defer settlement for at least 12 months after the balance sheet date.

1.30 Provisions Provisions are recognised when the Corporation has a present legal or constructive obligation as a result of a past event, where it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. Where discounting is used, the increase in the provision due to the passage of time is recognised as a finance cost.

158 ABC FINANCIAL STATEMENTS Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

2. Expenses and Revenues 2008 2007 Note $’000 $’000 Expenses Employee benefits 5A 391 006 352 766 Artist fees 5 093 4 875 Auditor’s remuneration 251 246 Communications 22 831 20 361 Computer costs 9 914 10 100 Consultants and contract labour 25 583 22 234 Depreciation and amortisation 5C 66 488 65 636 Freight 1 714 1 732 Finance costs 5E 5 673 6 874 Legal costs 4 260 3 760 Net loss from disposal of assets 5H 3 651 7 492 Net foreign exchange loss – non-speculative 5F 935 736 Materials and minor items 11 983 10 978 Merchandising and promotion 105 329 90 840 Transmission services 137 284 129 284 Operating leases and occupancy 25 320 21 425 Program amortisation 5D 130 296 133 218 Program rights 11 511 11 088 Repairs, maintenance and hire 20 321 17 757 Satellite and transmission 31 973 31 466 Travel 19 071 16 681 Video production services 4 023 3 499 Workers compensation premiums 2 120 3 239 Incidentals 6 063 4 961 Write-down and impairment of assets 5G 3 284 5 211 Total expenses 1 045 977 976 459

Revenues from independent sources Co-production contributions 1 686 657 Interest 4B 13 295 11 563 Insurance settlement 4C 10 400 ( 14) Merchandising 90 636 82 219 Program sales 6 502 4 259 Rent and hire of facilities 11 725 9 072 Royalties 62 144 50 567 Subsidies, grants and contract revenue 4C 20 906 20 043 Technology sales 3 449 3 615 Other 4C 3 484 3 225 Total revenues from independent sources 224 227 185 206

Total revenues from Government 3 833 963 809 532

Total income 1 058 190 994 738

Operating surplus 12 213 18 279

ABC FINANCIAL STATEMENTS 159 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

3. Revenue from Government 2008 2007 $’000 $’000 3A Appropriations – Outcome 1 666 586 651 825

3B Appropriations – transmission revenue Outcome 2 – satellite and analog transmission 87 317 83 126 Outcome 3 – digital transmission (a) 80 060 74 581 Total appropriations – transmission revenue 167 377 157 707

Total revenue from Government 833 963 809 532

(a) The Corporation returned $7 733 000 (2007 $6 410 000) of previous years’ appropriation as a repayment of capital.

4. Revenue from Independent Sources 2008 2007 Note $’000 $’000 4A Goods and services Goods 159 281 137 045 Services 16 861 13 344 Total goods and services 176 142 150 389

Cost of sales of goods 92 912 88 645

4B Interest Deposits 1 132 949 Bills receivable 12 163 10 614 Total interest 12 13 295 11 563

4C Other revenues Subsidies, grants and contract revenue 20 906 20 043 Insurance settlement 10 400 ( 14) Other 3 484 3 225 Total other revenues 34 790 23 254

160 ABC FINANCIAL STATEMENTS Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

5. Expenses 2008 2007 Note $’000 $’000 5A Employee benefits Wages and salaries 284 750 262 639 Superannuation 48 621 44 749 Leave and other entitlements 45 102 34 668 Separation and redundancy 2 871 1 603 Other employee benefits 9 662 9 107 Total employee benefits 391 006 352 766

5B Suppliers Supply of goods and services 425 109 385 299 Operating lease rentals 17 415 15 988 Workers’ compensation premiums 2 120 3 239 Total suppliers 444 644 404 526

5C Depreciation and amortisation Land and buildings 20 782 21 807 Leasehold improvements 2 563 2 240 Infrastructure, plant and equipment 40 128 38 066 Intangibles 3 015 3 523 Total depreciation and amortisation 66 488 65 636

5D Program amortisation Purchased 45 866 44 276 Produced 84 430 88 942 Total program amortisation 130 296 133 218

5E Finance costs Loans 5 673 6 874 Total finance costs 12 5 673 6 874

5F Net foreign exchange loss Non-speculative 935 736 Total net foreign exchange loss 935 736

ABC FINANCIAL STATEMENTS 161 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

5. Expenses continued 2008 2007 $’000 $’000 5G Write-down and impairment of assets Financial assets Receivables 944 1 832 Non-financial assets Land and buildings 447 – Infrastructure, plant and equipment 14 73 Inventory held for sale 1 879 3 306 Total write-down and impairment of assets 3 284 5 211

5H Net loss from disposal of assets Land and buildings Total proceeds from disposal – – Net book value of assets disposed 475 25 Cost of disposal – – Net loss from disposal of land and buildings 475 25

Infrastructure, plant and equipment Total proceeds from disposal ( 302) ( 177) Net book value of assets disposed 3 223 7 420 Cost of disposal 39 41 Net loss from disposal of infrastructure, plant and equipment 2 960 7 284

Intangibles Total proceeds from disposal – – Net book value of assets disposed 216 183 Cost of disposal – – Net loss from disposal of intangibles 216 183

Total proceeds from disposal ( 302) ( 177) Total value of assets disposed 3 953 7 669 Net loss from disposal of assets 3 651 7 492

162 ABC FINANCIAL STATEMENTS Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

6. Financial Assets 2008 2007 Note $’000 $’000 6A Cash and cash equivalents Cash at bank and on hand 5 897 3 456 Total cash and cash equivalents 12 5 897 3 456

6B Receivables Goods and services Goods and services 13 956 12 920 Less: Allowance for doubtful debts ( 180) ( 307) Net goods and services receivables 12 13 776 12 613

Other receivables Bills of exchange and other investments 12 124 142 114 394 Net GST receivable 12 6 652 4 227 Other receivables 12 7 526 6 674 Total other receivables 138 320 125 295

Total receivables (net) 152 096 137 908

Receivables are carried at amortised cost and are categorised as follows: Current 151 319 136 981 Non-current 777 927 Total receivables (net) 152 096 137 908

Receivables (gross) are aged as follows: Not Overdue 146 284 133 847 Overdue by: – less than 30 days 4 134 1 112 – 30 to 60 days 901 604 – 61 to 90 days 175 568 – more than 90 days 782 2 084 Total receivables (gross) 152 276 138 215

Reconciliation of the allowance for doubtful debts Opening balance ( 307) ( 198) Amounts written off 190 113 Amounts recovered and reversed 4 17 Net increase recognised in operating surplus ( 67) ( 239) Closing balance ( 180) ( 307)

The allowance for doubtful debts relates only to debts that are aged more than 90 days.

6C Accrued revenue Goods and services 11 240 10 056 Interest receivable 301 221 Total accrued revenue 12 11 541 10 277

Accrued revenue are all current assets.

ABC FINANCIAL STATEMENTS 163 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

7. Non-Financial Assets 2008 2007 $’000 $’000 7A Land and buildings Freehold land Fair value (a) 183 611 155 870 Total freehold land 183 611 155 870

Buildings on freehold land Fair value (a) 460 468 615 881 Accumulated depreciation – (284 536) Total buildings on freehold land 460 468 331 345

Leasehold land Fair value (a) 3 062 3 086 Accumulated amortisation – ( 163) Total leasehold land 3 062 2 923

Leasehold buildings Fair value (b) 12 291 9 377 Accumulated amortisation – (1 734) Total leasehold buildings 12 291 7 643

Leasehold improvements Fair value (b) 15 246 26 929 Accumulated amortisation ( 414) (16 661) Total leasehold improvements 14 832 10 268

Total land and buildings excluding capital work in progress 674 264 508 049

Capital work in progress at cost 3 639 4 100

Total land and buildings 677 903 512 149

7B Infrastructure, plant and equipment Fair value (c) 534 823 514 824 Accumulated depreciation (315 326) (295 386) Total infrastructure, plant and equipment excluding capital work in progress 219 497 219 438

Capital work in progress at cost 54 514 48 828

Total infrastructure, plant and equipment 274 011 268 266

164 ABC FINANCIAL STATEMENTS Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

7. Non-Financial Assets continued 2008 2007 $’000 $’000 7C Intangibles Computer software at cost 36 992 31 818 Accumulated amortisation (23 374) (20 531) Total intangibles excluding capital work in progress 13 618 11 287 Capital work in progress at cost 2 067 947

Total intangibles 15 685 12 234

(a) Freehold land and buildings are carried at the Directors’ determination of fair value based on independent valuations, where appropriate. This is determined by the original acquisition cost together with capital expenditure since acquisition or latest full independent valuation. Freehold land and buildings and leasehold land were revalued at 30 June 2008 in accordance with the revaluation policy stated in note 1.25, and were completed by independent valuers, McGees Property. (b) Leasehold buildings and improvements are carried at the Director’s determination of fair value based on internal valuations and were revalued at 30 June 2008 in accordance with the revaluation policy stated in note 1.25. (c) Infrastructure, plant and equipment are carried at the Director’s determination of fair value in accordance with the revaluation policy stated in note 1.25.

Table A1 Reconciliation of the opening and closing balances of property, infrastructure, plant and equipment and intangibles (2007-08)

Leasehold Buildings buildings Infra- on and Total structure, freehold improve- Total land and plant and Land land ments Buildings buildings equipment Intangibles Total $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

As at 1 July 2007 Gross book value 158 956 615 881 36 306 652 187 811 143 514 824 31 818 1 357 785 Accumulated depreciation/ amortisation ( 163) (284 536) (18 395) (302 931) (303 094) (295 386) (20 531) (619 011) Net book value 1 July 2007 158 793 331 345 17 911 349 256 508 049 219 438 11 287 738 774

Additions – 10 764 7 143 17 907 17 907 40 922 5 562 64 391

Net revaluation increment 43 368 141 602 5 107 146 709 190 077 – – 190 077

Depreciation and amortisation ( 41) (20 741) (2 563) (23 304) (23 345) (40 128) (3 015) (66 488) Recoverable amount write- downs ( 447) – – – ( 447) ( 14) – ( 461)

Disposals – – ( 475) ( 475) ( 475) (3 223) ( 216) (3 914)

Transfers/ reclassifications (15 000) (2 502) – (2 502) (17 502) 2 502 – (15 000)

Net book value 30 June 2008 186 673 460 468 27 123 487 591 674 264 219 497 13 618 907 379

Net book value as at 30 June 2008 represented by: Gross book value 186 673 460 468 27 537 488 005 674 678 534 823 36 992 1 246 493 Accumulated depreciation/ amortisation – – ( 414) ( 414) ( 414) (315 326) (23 374) (339 114) Closing net book value 30 June 2008 186 673 460 468 27 123 487 591 674 264 219 497 13 618 907 379

ABC FINANCIAL STATEMENTS 165 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

7. Non Financial Assets continued Table A2 Reconciliation of the opening and closing balances of property, infrastructure, plant and equipment and intangibles (2006-07)

Leasehold Buildings buildings Infra- on and Total structure, freehold improve- Total land and plant and Land land ments Buildings buildings equipment Intangibles Total $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

As at 1 July 2006 Gross book value 158 956 608 378 33 685 642 063 801 019 508 218 28 539 1 337 776 Accumulated depreciation/ amortisation ( 122) (257 258) (16 482) (273 740) (273 862) (284 435) (17 658) (575 955) Net book value 1 July 2006 158 834 351 120 17 203 368 323 527 157 223 783 10 881 761 821

Additions – 7 521 2 963 10 484 10 484 44 136 4 112 58 732

Depreciation and amortisation – prior year – (5 519) ( 1) (5 520) (5 520) (2 922) – (8 442) Depreciation and amortisation – current year ( 41) (21 766) (2 240) (24 006) (24 047) (38 066) (3 523) (65 636) Recoverable amount write- downs – – – – – ( 73) – ( 73)

Disposals – ( 11) ( 14) ( 25) ( 25) (7 420) ( 183) (7 628)

Net book value 30 June 2007 158 793 331 345 17 911 349 256 508 049 219 438 11 287 738 774

Net book value as at 30 June 2007 represented by: Gross book value 158 956 615 881 36 306 652 187 811 143 514 824 31 818 1 357 785 Accumulated depreciation/ amortisation ( 163) (284 536) (18 395) (302 931) (303 094) (295 386) (20 531) (619 011) Closing net book value 30 June 2007 158 793 331 345 17 911 349 256 508 049 219 438 11 287 738 774

Table B Assets under construction

Leasehold Buildings buildings Infra- on and Total structure, freehold improve- Total land and plant and Land land ments Buildings buildings equipment Intangibles Total $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

Carrying amount at 30 June 2008 1 680 1 681 278 1 959 3 639 54 514 2 067 60 220

Carrying amount at 30 June 2007 – 4 100 – 4 100 4 100 48 828 947 53 875

166 ABC FINANCIAL STATEMENTS Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

7. Non Financial Assets continued 2008 2007 $’000 $’000 7D Inventories Retail Inventory held for sale 13 707 12 042 Provision for stock obsolescence ( 6) ( 5) Total retail 13 701 12 037

Broadcasting consumables Inventory not held for sale at cost 79 116 Total broadcasting consumables 79 116

TV programs held for distribution Purchased 32 337 34 279 Produced 26 735 23 559 In progress 15 454 14 085 Total TV programs held for distribution 74 526 71 923

Total inventories 88 306 84 076

Inventories are categorised as follows: Current 79 284 77 579 Non-current 9 022 6 497 Total inventories 88 306 84 076

7E Other non-financial assets Prepaid property rentals 74 158 Prepaid royalties 5 535 9 269 Other prepayments 9 112 8 447 Total other non-financial assets 14 721 17 874

Other non-financial assets are categorised as follows: Current 13 291 16 220 Non-current 1 430 1 654 Total other non-financial assets 14 721 17 874

7F Assets classified as held for sale Land and buildings at carrying value (1 July 2003) 15 000 – Total assets classified as held for sale 15 000 –

All assets classified as held for sale are current assets.

Assets classified as held for sale relate to the ABC’s former Perth site at 187 Adelaide Terrace, Perth. In April 2008, the ABC formally appointed Knight Frank as agent to sell the site. Marketing of the property has commenced with initial expressions of interest closing on 29 July 2008.

ABC FINANCIAL STATEMENTS 167 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

8. Payables 2008 2007 Note $’000 $’000 8A Suppliers Trade creditors 12 65 798 55 966 Other creditors 12 2 959 4 245 Total suppliers 68 757 60 211

Other creditors include forward currency contracts – cash flow hedges of$34 730 (2007 $44 706) and forward currency contracts – held for trading of $82 850 (2007 $126 462).

Current 68 431 59 855 Non-current 326 356 Total suppliers 68 757 60 211

8B Other Interest payable 12 20 37 Unearned revenue 12 9 010 5 358 Total other 9 030 5 395

Other is categorised as follows: Current 8 602 4 913 Non-current 428 482 Total other 9 030 5 395

Total payables 77 787 65 606

Payables are carried at amortised cost.

9. Interest Bearing Liabilities 2008 2007 Note $’000 $’000 9A Loans Loans from Government 12 80 000 102 000 Total loans 80 000 102 000

Maturity schedule for loans: Payable within one year 23 500 22 000 Payable in one to five years 56 500 80 000 Total loans 80 000 102 000

Loans from Government are carried at amortised cost. The loans are provided on a long term fixed interest rate basis at a weighted average interest rate of 5.39% (2007 5.55%). The loans are to be repaid in full on maturity, the dates of which range between 2009 and 2012. Interest is payable annually in arrears.

168 ABC FINANCIAL STATEMENTS Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

10. Provisions 2008 2007 $’000 $’000 10A Employees Salaries and wages 15 261 13 139 Annual leave 47 166 39 178 Long service leave (a) 67 611 66 291 Superannuation 257 273 Total employees 130 295 118 881

(a) Independent actuarial valuations for the Corporation were performed by Professional Financial Consulting Pty Ltd.

Employees categorised as follows: Current 73 548 63 660 Non-current 56 747 55 221 Total employees 130 295 118 881

The classification of current includes amounts for which there is not an unconditional right to defer settlement by one year, hence in the case of employee provisions the above classification does not represent the amount expected to be settled within one year of reporting date. Employee provisions expected to be settled in one year $39 772 000 (2007 $34 819 000), in excess of one year $75 005 000 (2007 $70 650 000).

11. Cash Flow Statement Reconciliation 2008 2007 $’000 $’000 Reconciliation of operating surplus to net cash from operating activities Operating surplus 12 213 18 279

Depreciation of fixed assets 63 473 62 113 Amortisation of intangibles 3 015 3 523 Transfer to provisions – employee entitlements 11 414 2 293 Impairment of: – receivables 944 1 832 – land and buildings 447 – – infrastructure, plant and equipment 14 73 – inventories 1 879 3 306 Loss on disposal of property, infrastructure, plant and equipment 3 651 7 492

Changes in assets and liabilities Increase in receivables (5 384) (3 535) Increase in accrued revenue (1 264) ( 909) Decrease (increase) in prepayments 3 153 (3 347) (Increase) decrease in inventories (4 230) 13 552 Increase in supplier payables 7 579 6 966 Increase (decrease) in other payables 3 635 (4 935) Net cash from operating activities 100 539 106 703

ABC FINANCIAL STATEMENTS 169 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

12. Financial Instruments 12.1 Capital Risk Management The Corporation manages its capital to ensure that it is able to continue as a going concern through aligning operations with Government funded objectives. The Corporation’s overall strategy remains unchanged from previous years with borrowings limited to those disclosed in note 9: Interest Bearing Liabilities and operating cash flows used to manage operations and make loan repayments.

12.2 Categories of Financial Instruments 2008 2007 Note $’000 $’000 Financial assets Cash and cash equivalents 6A 5 897 3 456 Goods and services receivables (net) 6B 13 776 12 613 Bills of exchange and other investments 6B 124 142 114 394 Net GST receivable 6B 6 652 4 227 Other receivables 6B 7 526 6 674 Accrued revenue 6C 11 541 10 277 Carrying amount of financial assets 169 534 151 641

Financial liabilities Loans from Government 9A 80 000 102 000 Trade creditors 8A 65 798 55 966 Other creditors 8A 2 959 4 245 Interest payable 8B 20 37 Unearned revenue 8B 9 010 5 358 Carrying amount of financial liabilities 157 787 167 606

Income from financial assets Interest 4B 13 295 11 563 Total income from financial assets 13 295 11 563

Expenses related to financial liabilities Finance costs 5E 5 673 6 874 Total expenses related to financial liabilities 5 673 6 874

12.3 Financial Risk Management The Corporation’s financial risk management policies and procedures are established to identify and analyse the risks faced by the Corporation, to set appropriate risk limits and controls to monitor risks and adherence to limits. The Corporation’s policies are reviewed regularly to reflect changes in the Corporation‘s activities. There has been no change in the policies from the previous period. Compliance with policies and exposure limits is reviewed by the Corporation’s internal auditors on a continuous basis.

The Corporation’s Treasury function provides advice and services to the business, coordinates access to foreign currency contracts and monitors and assesses the financial risks relating to the operations of the Corporation through internal risk reports.

Where appropriate, the Corporation seeks to minimise the effects of its financial risks by using derivative financial instruments to hedge its risk exposures. The use of financial derivatives is governed by the Corporation’s policies as approved by the Board of Directors, which provide written principles on foreign exchange risk, credit risk, the use of financial derivatives and investment of funds.

The Corporation does not enter into or trade financial instruments, including derivative financial instruments, for speculative purposes.

170 ABC FINANCIAL STATEMENTS Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

12. Financial Instruments continued 12.4 Market Risk The Corporation’s activities expose it primarily to the financial risk of changes in foreign currency exchange rates arising from transactions and assets and liabilities that are denominated in a currency that is not Australian dollars. The Corporation enters into foreign exchange forward contracts to hedge the exchange rate risk arising from some of these transactions.

The Corporation is not exposed to interest rate risks on borrowings as all borrowings are at fixed interest rates. The Corporation derives interest revenue from excess funds invested, which is impacted by interest rate fluctuations.

The Corporation is not exposed to any other price risk on financial instruments.

There has been no change to the Corporation’s exposure to market risks or the manner in which it manages and measures the risk from the previous period.

12.5 Foreign Currency Risk The Corporation is exposed to foreign currency risk primarily in relation to activities in the Corporation’s overseas bureaux, bank accounts in foreign currency, goods and services sold in foreign currency and foreign currency expenditure. The Corporation’s foreign currency risk is managed through the Corporation’s foreign exchange management policy. In order to manage foreign currency risk, the Corporation has from time to time entered into forward foreign currency contracts.

The following sensitivity analysis is based on the foreign currency risk in existence at balance sheet date. The table demonstrates the estimated sensitivity on the Corporation’s results to a 10% change (increase/decrease) in the United States Dollar (USD), Great British Pounds (GBP) and Euro (EUR) exchange rate. 10% is the sensitivity rate used when reporting foreign currency risk internally and represents management’s assessment of the possible change in foreign exchange rates over the next annual reporting period. All other variables are assumed to remain constant and the impact on the Corporation’s results is proportional to the change in exchange rates.

2008 2007 $’000 $’000 Foreign Currency outstanding positions at 30 June Equity Equity

USD AUD / USD +10% ( 317) ( 443) AUD / USD –10% 317 443 GBP AUD / GBP +10% ( 184) ( 192) AUD / GBP –10% 184 192

EUR AUD / EUR +10% ( 93) ( 54) AUD / EUR –10% 93 54

The impact on the Corporation’s surplus is not material.

ABC FINANCIAL STATEMENTS 171 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

12. Financial Instruments continued 12.6 Hedging Instruments Specific Hedges The Corporation enters into forward exchange contracts to cover specific foreign currency payments when exposures of $50 000 or greater (equivalent) are entered into under a firm contract for goods or services involving a specific foreign currency amount and payment date. Exposures are covered if they fall within a set period, which can generally be a minimum of 3 months or maximum of 6 months subject to market conditions.

The net loss of $21 584 (2007 net loss $40 228) on specific hedges of anticipated foreign currency purchases from July 2008 to December 2008 has been recognised at balance date in the Statement of Changes in Equity. The Corporation’s cash flow hedges were all effective.

The following table sets out the gross value to be received under foreign currency contracts, the weighted average contracted exchange rates and the settlement periods of outstanding contracts for the Corporation.

Sell Australian Dollars Average Exchange Rate 2008 2007 2008 2007 $’000 $’000 Buy USD Less than 1 year 2 087 2 297 0.9094 0.7963 Buy GBP Less than 1 year 849 1 117 0.4709 0.4028 Buy EUR Less than 1 year 82 16 0.6111 0.6202

Forward Exchange Contracts The Corporation also enters into general forward exchange contracts to cover foreign currency payments when exposures less than $50 000 (equivalent) of a recurrent nature and with varying foreign currency amounts and payment dates are incurred. General cover is generally held between 40% to 60% of estimated exposures for USD, GBP and EUR subject to market conditions.

At balance date, the Corporation held forward exchange contracts to buy USD, GBP and EUR. Gains/losses arising from general hedges outstanding at year end have been recognised in the Income Statement.

12.7 Interest Rate Risk The Corporation is not exposed to interest rate risk on borrowings as all borrowings are at fixed interest rates. The Corporation derives interest revenue from funds invested, which is impacted by interest rate fluctuations. Although, the Corporation is not dependent on interest revenue to continue operations, a 0.5% decrease in the interest rate would result in a decrease in interest revenue of $923 000 (2007 $415 000) and a 0.5% increase in the interest rate would result in an increase in interest revenue of $923 000 (2007 $415 000). The change in interest revenue is proportional to the change in interest rates.

12.8 Price Risk The Corporation is not exposed to price risk.

12.9 Liquidity Risk The liquidity risk of the Corporation is low due to the ongoing appropriations received from Government.

The Corporation is dependent upon direct and indirect appropriations of monies by Parliament. In excess of 78% (2007 81%) of normal activities are funded in this manner, and without these appropriations the Corporation would be unable to meet its obligations.

172 ABC FINANCIAL STATEMENTS Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

12. Financial Instruments continued 12.10 Credit Risk Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in financial loss to the Corporation.

Credit risk arises from the financial assets of the Corporation, which comprise cash and cash equivalents, trade and other receivables, available-for-sale financial assets and derivative instruments.

The Corporation has adopted a policy of only dealing with credit worthy counterparties and obtaining collateral where appropriate, as a means of mitigating the risk of financial loss from defaults. The Corporation undertakes credit ratings assessments through independent ratings agencies and if not available, uses publicly available financial information and its own trading record to rate customers.

The Corporation manages its credit risk by undertaking credit checks on customers who wish to take on credit terms. The Corporation has policies that set limits for each individual customer. Ongoing credit evaluation is performed on the financial condition of accounts receivable.

The Corporation has no material concentration of credit risk with any single customer as the Corporation has a large number of customers spread across a range of industries and geographical areas.

The credit risk arising from dealings in financial instruments is controlled by a strict policy of credit approvals, limits and monitoring procedures. Credit exposure is controlled by counterparty limits that are reviewed and approved by the Board of Directors.

The Corporation does not have any significant credit risk exposure to any single counterparty. The credit risk on liquid funds and derivative financial instruments is limited because the counterparties are banks with high credit ratings assigned by international credit rating agencies.

The Corporation’s maximum exposure to credit risk at reporting date in relation to each class of recognised financial assets is the carrying amount, net of allowance for doubtful debts, of those assets as indicated in the Balance Sheet.

Credit exposure of foreign currency and interest rate bearing investments is represented by the net fair value of the contracts, as disclosed.

Not Past Not Past Past Past Due nor Due nor Due or Due or Impaired Impaired Impaired Impaired

2008 2007 2008 2007 Categories of financial instruments $’000 $’000 $’000 $’000 Financial assets Cash and cash equivalents 5 897 3 456 – – Goods and services receivables 7 784 8 245 5 992 4 368 Bills of exchange and other investments 124 142 114 394 – – Net GST receivable 6 652 4 227 – – Other receivables 7 526 6 674 – – Accrued revenue 11 541 10 277 – – Carrying amount of financial assets 163 542 147 273 5 992 4 368

ABC FINANCIAL STATEMENTS 173 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

12. Financial Instruments continued

12.10 Credit Risk continued Ageing of financial assets that are past due but not impaired 0 to 30 31 to 60 61 to 90 90 plus Total days days days days

$’000 $’000 $’000 $’000 $’000 2008 Financial assets Goods and services receivables 4 134 901 175 782 5 992 Total financial assets 4 134 901 175 782 5 992

2007 Financial assets Goods and services receivables 1 112 604 568 2 084 4 368 Total financial assets 1 112 604 568 2 084 4 368

Maturities for financial liabilities On Demand 1 Year 1 to 5 Total or less years

$’000 $’000 $’000 $’000 2008 Financial liabilities Loans from Government – 23 500 56 500 80 000 Trade creditors 65 798 – – 65 798 Other creditors 2 633 – 326 2 959 Interest payable 20 – – 20 Unearned revenue 8 582 – 428 9 010 Total financial liabilities 77 033 23 500 57 254 157 787

2007 Financial liabilities Loans from Government – 22 000 80 000 102 000 Trade creditors 55 966 – – 55 966 Other creditors 3 889 – 356 4 245 Interest payable 37 – – 37 Unearned revenue 4 876 – 482 5 358 Total financial liabilities 64 768 22 000 80 838 167 606

There are no financial liabilities with maturities of more than 5 years.

Loans from Government are provided on a long-term, fixed interest rate basis.

174 ABC FINANCIAL STATEMENTS Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

12. Financial Instruments continued 12.11 Net Fair Values of Financial Assets and Liabilities The following methods and assumptions were used to estimate the net fair values:

Cash, receivables, payables and short term borrowings The carrying amount approximates the net fair value because of the short term maturity.

Loans from Government The net fair values of long term borrowings are estimated using discounted cash flow analysis, based on current interest rates for liabilities with similar risk profiles.

Forward exchange contracts The net fair values of forward exchange contracts are taken to be the unrealised gain or loss at balance date calculated by reference to current forward exchange rates for contracts with similar maturity profiles.

Carrying Amount Net Fair Value 2008 2007 2008 2007 $’000 $’000 $’000 $’000 Financial Assets Foreign exchange contracts ( 63) ( 155) ( 63) ( 155)

Financial Liabilities Long term borrowings (loans) 80 000 102 000 76 500 99 887

13. Contingent Liabilities 2008 2007 $’000 $’000 Quantifiable Contingencies Contingent liabilities Other guarantees (a) 1 150 1 010 Total contingent liabilities 1 150 1 010

(a) The Corporation has provided guarantees and an indemnity to the Reserve Bank of Australia in support of bank guarantees required in the day to day operations of the Corporation.

Unquantifiable Contingencies In the normal course of activities, claims for damages and other recoveries have been lodged at the date of this report against the Corporation and certain of its officers. The Corporation has disclaimed liability and is actively defending these actions. It is not possible to estimate the amounts of any eventual payments which may be required or amounts that may be received in relation to any of these claims.

The Corporation has commenced proceedings in the Queensland Supreme Court to confirm the Corporation’s action in terminating, or in the alternative, to have the court set aside a contract for the purchase of land for the Corporation’s new headquarters in Brisbane. A deposit of $1.5 million has been paid and is currently included in Capital work in progress. Should the litigation be successful, the deposit will be repaid to the Corporation. Should the litigation not be successful, the Corporation may be required to make a payment, the amount of which cannot be reliably determined at this time.

In relation to the Corporation’s former Perth site at 187 Adelaide Terrace, Perth (currently reported in note 7F: Assets classified as held for sale), any proceeds in excess of $8.8 million (net of costs) will be forwarded to the Commonwealth Government. This amount cannot be determined until such time as the sale is finalised and the net proceeds determined.

ABC FINANCIAL STATEMENTS 175 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

14. Directors’ Remuneration 2008 2007 $ $ Remuneration received or due and receivable by Directors of the Corporation 1 051 897 1 044 090

The number of Directors of the Corporation included in these figures are shown below in the relevant remuneration bands: Number Number

$ Nil – $ 14 999 – 1 $ 30 000 – $ 44 999 1 – $ 45 000 – $ 59 999 5 5 $ 60 000 – $ 74 999 – 3 $ 150 000 – $ 164 999 1 – $ 585 000 – $ 599 999 – 1 $ 600 000 – $ 614 999 1 – Total number of Directors of the Corporation 8 10

Included in remuneration is fringe benefits tax paid or payable to the ATO. Also included are eligible termination payments where applicable, performance payments paid or payable and accumulated leave entitlements paid or payable

15. Related Party Disclosures Directors of the Corporation The Directors of the Corporation during the year were:

• Maurice Newman AC (Chairman) • Mark Scott (Managing Director) • Dr Janet Albrechtsen • Dr Ron Brunton (retired 1 May 2008) • John Gallagher QC (retired 23 February 2008) • Peter Hurley • Steven Skala • Keith Windschuttle

The aggregate remuneration of Directors is disclosed in note 14: Directors’ Remuneration.

Transactions with entities in the wholly owned group Transactions between related parties are on normal commercial terms and conditions no more favourable than those available to other parties unless otherwise stated.

Music Choice Australia Pty Ltd and The News Channel Pty Limited The companies are wholly owned subsidiaries of the Corporation that did not trade during the 2007-08 financial year.

The Corporation provided secretarial and accounting services for Music Choice Australia Pty Ltd and The News Channel Pty Limited during the year free of charge.

The Corporation divested its interests in the symphony orchestras in December 2006. Transactions between the Corporation and the respective orchestras in 2007-08 were not significant and are on the basis of agreed commercial terms and conditions between the entities.

176 ABC FINANCIAL STATEMENTS Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

16. Officers’ Remuneration 2008 2007 $ $ The aggregate amount of total remuneration of Officers shown is: 1 809 969 1 914 873

The number of Officers who received or were due to receive total remuneration of $130 000 or more: Number Number

$220 000 – $234 999 – 1 $310 000 – $324 999 – 2 $325 000 – $339 999 1 1 $340 000 – $354 999 – 1 $355 000 – $369 999 3 1 $385 000 – $399 999 1 – Total 5 6

Officers’ remuneration includes all officers concerned with or taking part in the management of the Corporation, except the Managing Director. Details in relation to the Managing Director have been incorporated in note 14: Directors’ Remuneration.

17. Auditor’s Remuneration 2008 2007 $ $ Remuneration to the Auditor-General for auditing the financial statements for the reporting period 251 117 245 551

Ernst & Young has been contracted by the Australian National Audit Office to provide audit services on their behalf. Fees for these services are included in the above. In addition, Ernst & Young has earned $11 590 (2007 $54 976) where separately contracted by the Corporation.

18. Assets Held in Trust 2008 2007 $ $

The Corporation is trustee for a foundation Ian Reed with accumulated funds at 30 June as follows: Foundation

Balance carried forward from previous year 568 385 550 689 Interest received 18 273 17 696 Available for payments 586 658 568 385

Payments (10 788) –

Fund closing balance 575 870 568 385

Monies were received under formal trust arrangements. These trusts are independently managed in accordance with the terms of the trusts and the funds are held in authorised trustee investments. These funds are not available for other purposes of the Corporation and are not recognised in the financial statements.

ABC FINANCIAL STATEMENTS 177 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

19. Correction of Error Calculation of depreciation expense in previous financial years The calculation of depreciation has been understated by a total of $12 421 000 between the 2005 and 2007 financial years. The error was caused by a system calculation and had the effect of overstating Land and Buildings by $8 065 000 and Infrastructure, Plant and Equipment by $4 356 000 over the period.

The error has been corrected by restating each of the affected financial statement line items for the prior year. An adjusting entry has been processed at 1 July 2007 to ensure the balances as at 30 June 2008 reflect the necessary amendments.

20. Controlled Entities Beneficial percentage Place of held by incorporation economic entity

2008 2007 Ultimate parent entity: Australian Broadcasting Corporation

Controlled entities of Australian Broadcasting Corporation:

Music Choice Australia Pty Ltd Australia 100% 100%

The News Channel Pty Limited Australia 100% 100%

Music Choice Australia Pty Ltd and The News Channel Pty Ltd have been dormant since 2000 and did not trade in the 2007-08 financial year.

As a result, consolidated financial statements for the ABC Group have not been presented as the operations and results of the Corporation are reflective of those of the consolidated entity.

In addition, the Corporation divested its interests in its former subsidiaries, the respective state symphony orchestras in December 2006. As consolidated financial statements have not been prepared, prior year comparative figures related to the divestment of the symphony orchestras by the ABC have not been disclosed. All comparative information disclosed for the ABC is the same as for the former consolidated entity except that the divestment had the effect of reducing the consolidated Surplus and consolidated Reserves in the prior year by $13 228 000.

178 ABC FINANCIAL STATEMENTS Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

21. Reporting by Outcomes The Corporation is structured to meet three outcomes:

Outcome 1 Audiences throughout Australia – and overseas – are informed, educated and entertained.

Outcome 2 Australian and international communities have access to at least the scale and quality of satellite and analog terrestrial radio and television transmission services that existed at 30 June 2003.

Outcome 3 The Australian community has access to ABC digital television services in accordance with approved digital implementation plans. Note 21A – Net Cost of Outcome Delivery

Outcome 1 Outcome 2 Outcome 3 Total 2008 2007 2008 2007 2008 2007 2008 2007 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

Departmental expenses 887 964 827 965 85 445 81 624 72 568 66 870 1 045 977 976 459 Total expenses 887 964 827 965 85 445 81 624 72 568 66 870 1 045 977 976 459 Other external income Departmental Sale of goods and services 176 142 150 389 – – – – 176 142 150 389 Interest 13 295 11 563 – – – – 13 295 11 563 Other 34 763 23 233 – – 27 21 34 790 23 254 Total departmental 224 200 185 185 – – 27 21 224 227 185 206 Total other external income 224 200 185 185 – – 27 21 224 227 185 206 Net cost/(contribution) of outcome 663 764 642 780 85 445 81 624 72 541 66 849 821 750 791 253

Note 21B – Departmental Income and Expenses by Outcome Groups and Outputs

Outcome 1 Outcome 2 Outcome 3 (a) Total Output Output Output Output Output Group 1.1 Group 1.2 Group 1.3 Group 2.1 Group 3.1 2008 2007 2008 2007 2008 2007 2008 2007 2008 2007 2008 2007 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 Operating expenses Employees 121 131 109 392 260 335 234 761 9 540 8 613 – – – – 391 006 352 766 Suppliers 88 796 79 395 190 842 170 386 6 993 6 251 85 445 81 624 72 568 66 870 444 644 404 526 Depreciation and amortisation 20 598 20 354 44 268 43 680 1 622 1 602 – – – – 66 488 65 636 Write-down and impairment of assets 1 017 1 616 2 187 3 468 80 127 – – – – 3 284 5 211 Net loss from disposal of assets 1 131 2 323 2 431 4 986 89 183 – – – – 3 651 7 492 Finance costs 1 757 2 132 3 778 4 574 138 168 – – – – 5 673 6 874 Other 40 655 41 539 87 374 89 145 3 202 3 270 – – – – 131 231 133 954 Total operating expenses 275 085 256 751 591 215 551 000 21 664 20 214 85 445 81 624 72 568 66 870 1 045 977 976 459 Funded by: Revenue from Government 227 239 222 207 422 006 412 661 17 341 16 957 87 317 83 126 80 060 74 581 833 963 809 532 Sale of goods and services 35 240 30 088 137 609 117 489 3 293 2 812 – – – – 176 142 150 389 Interest 2 660 2 313 10 386 9 034 249 216 – – – – 13 295 11 563 Other 6 955 4 648 27 158 18 151 650 434 – – 27 21 34 790 23 254 Total operating income 272 094 259 256 597 159 557 335 21 533 20 419 87 317 83 126 80 087 74 602 1 058 190 994 738

(a) The Corporation returned $7 733 000 (2007 $6 410 000) of previous year’s appropriation as a repayment of capital.

ABC FINANCIAL STATEMENTS 179 Notes to and Forming Part of the Financial Statements for the year ended 30 June 2008

22. Appropriations

Departmental Outputs Loans Equity Total 2008 2007 2008 2007 2008 2007 2008 2007 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

Balance carried forward from previous year – – – – – – – – Appropriation Acts 1 and 3 833 963 809 532 – – – – 833 963 809 532 Appropriation Acts 2 and 4 – – – – 12 750 14 250 12 750 14 250

Available for payment from CRF 833 963 809 532 – – 12 750 14 250 846 713 823 782 Cash payments made out of CRF 833 963 809 532 – – 12 750 14 250 846 713 823 782

Balance carried forward to next year – – – – – – – –

Represented by: Appropriations receivable – – – – – – – –

This table reports on appropriations made by Parliament from the Consolidated Revenue Fund (CRF) in respect of the Corporation. When received by the Corporation, the payments made are legally the money of the Corporation and do not represent any balance remaining in the CRF.

180 ABC FINANCIAL STATEMENTS Appendices

1 ABC Television Program Analysis 182 2 ABC Radio Networks Content Analysis 184 3 ABC Organisation, as at 30 June 2008 185 4 ABC Board and Board Committees 186 5 ABC Audit and Risk Committee 187 6 ABC Advisory Council 188 7 Consultants 191 8 Overseas Travel Costs 192 9 Reports Required Under s80 of the ABC Act 192 10 Other Required Reports 192 11 Advertising and Market Research 193 12 Occupational Health and Safety 193 13 Commonwealth Disability Strategy 197 14 Performance Pay 199 15 Staff Profile 199 16 Ecologically Sustainable Development and Environmental Performance 200 17 Independent Complaints Review Panel 200 18 Freedom of Information 201 19 ABC Code of Practice 2007 201 20 Performance Against Service Commitment 207 21 ABC Awards 2007–08 208 22 Television Transmission Frequencies 213 23 Radio Transmission Frequencies 219 24 Radio Australia Frequencies 225 25 ABC Offices 227 26 ABC Shops 233

ABC APPENDICES 181 Appendices for the year ended 30 June 2008

Appendix 1—ABC Television Program Analysis

ABC1 Program Hours Transmitted—24 Hours Australian Overseas Total First Total First Total Release Repeat Australian Release Repeat Overseas 2007–08 2006–07 Arts and Culture 96 101 197 54 95 149 346 316 Children’s 104 426 530 303 1 123 1 426 1 956 1 941 Comedy 11 3 14 43 70 113 127 139 Current Affairs 791 302 1 093 1 0 1 1 094 1 095 Documentary 44 139 183 190 199 389 572 588 Drama 16 40 56 269 407 676 732 697 Education 36 98 134 9 57 66 200 199 Entertainment 987 135 1 122 17 94 111 1 233 1 320 Factual 157 175 332 31 34 65 397 385 Indigenous 20 45 65 0 0 0 65 62 Movies 2 2 4 88 846 934 938 767 Natural History and Environment 2 18 20 31 50 81 101 103 News 366 0 366 0 0 0 366 365 Religion and Ethics 23 11 34 30 30 60 94 113 Science and Technology 17 17 34 0 4 4 38 42 Sport 243 71 314 0 0 0 314 384 Total Program Hours 2 915 1 583 4 498 1 066 3 009 4 075 8 573 8 515 % of Total Program Hours 34.0% 18.5% 52.5% 12.4% 35.1% 47.5% 100.0% Other* 211 0 211 244 Total Hours 4 709 4 075 8 784 8 760 % of Total Hours 53.6% 46.4%

*Other: includes interstitial material, program announcements and community service announcements. Notes: 2007–08 is a leap year, ie 366 days. This table reflects hours broadcast from the Sydney transmitter, comprising national and local New South Wales transmission. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to the nearest whole number.

ABC1 Program Hours Transmitted—6 pm to Midnight Australian Overseas Total First Total First Total Release Repeat Australian Release Repeat Overseas 2007–08 2006–07 Arts and Culture 44 27 71 27 36 63 134 124 Children’s 0 0 0 0 0 0 0 0 Comedy 11 0 11 43 47 90 101 95 Current Affairs 420 25 445 1 0 1 446 421 Documentary 44 17 61 152 56 208 269 274 Drama 16 3 19 255 145 400 419 424 Education 1 0 1 0 0 0 1 1 Entertainment 137 22 159 17 0 17 176 184 Factual 140 5 145 12 10 22 167 184 Indigenous 11 10 21 0 0 0 21 21 Movies 2 0 2 10 2 12 14 9 Natural History and Environment 2 2 4 30 3 33 37 31 News 210 0 210 0 0 0 210 211 Religion and Ethics 22 4 26 11 3 14 40 39 Science and Technology 16 0 16 0 0 0 16 15 Sport 15 0 15 0 0 0 15 28 Total Program Hours 1 091 115 1 206 558 302 860 2 066 2 062 % of Total Program Hours 52.8% 5.6% 58.4% 27.0% 14.6% 41.6% 100.0% Other* 130 0 130 129 Total Hours 1 336 860 2 196 2 191 % of Total Hours 60.8% 39.2%

*Other: includes interstitial material, program announcements and community service announcements. Notes: 2007–08 is a leap year, ie 366 days. This table reflects hours broadcast from the Sydney transmitter, comprising national and local New South Wales transmission. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to the nearest whole number.

182 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 1—ABC Television Program Analysis continued

ABC1 Program Hours Transmitted—6 am to Midnight Australian Overseas Total First Total First Total Release Repeat Australian Release Repeat Overseas 2007–08 2006–07 Arts and Culture 91 79 170 51 89 140 310 264 Children’s 104 427 531 303 1 123 1 426 1 957 1 941 Comedy 11 0 11 43 63 106 117 117 Current Affairs 682 213 895 1 0 1 896 878 Documentary 44 77 121 187 161 348 469 512 Drama 16 29 45 268 323 591 636 600 Education 36 96 132 9 48 57 189 189 Entertainment 386 110 496 17 25 42 538 597 Factual 156 129 285 31 34 65 350 304 Indigenous 20 26 46 0 0 0 46 48 Movies 2 1 3 24 27 51 54 33 Natural History and Environment 2 11 13 31 33 64 77 92 News 366 0 366 0 0 0 366 365 Religion and Ethics 23 11 34 28 16 44 78 78 Science and Technology 17 16 33 0 2 2 35 38 Sport 235 1 236 0 0 0 236 256 Total Program Hours 2 191 1 226 3 417 993 1 944 2 937 6 354 6 315 % of Total Program Hours 34.5% 19.3% 53.8% 15.6% 30.6% 46.2% 100.0% Other* 234 0 234 254 Total Hours 3 651 2 937 6 588 6 570 % of Total Hours 55.4% 44.6%

*Other: includes interstitial material, program announcements and community service announcements. Notes: 2007–08 is a leap year, ie 366 days. This table reflects hours broadcast from the Sydney transmitter, comprising national and local New South Wales transmission. Figures may differ slightly in other States and Territories as a result of varying levels of local content. Hours have been rounded to the nearest whole number.

ABC2 Program Hours Transmitted Australian Overseas Total First Total First Total Release Repeat Australian Release Repeat Overseas 2007–08 2006–07 Arts and Culture 16 147 163 20 111 131 294 340 Business 0 0 0 0 0 0 0 11 Children’s 18 169 187 75 1 546 1 621 1 808 1 721 Comedy 0 4 4 36 156 192 196 22 Current Affairs 204 765 969 0 0 0 969 1 373 Documentary 8 172 180 133 190 323 503 358 Drama 0 67 67 6 71 77 144 0 Education 1 22 23 0 0 0 23 34 Entertainment 77 388 465 65 253 318 783 689 Factual 15 506 521 33 67 100 621 662 Features 0 39 39 0 0 0 39 72 Indigenous 1 33 34 0 0 0 34 48 Movies 7 7 14 19 149 168 182 58 Natural History and Environment 0 22 22 0 3 3 25 26 News 169 26 195 0 0 0 195 144 Religion and Ethics 0 42 42 0 0 0 42 55 Science and Technology 2 72 74 0 2 2 76 118 Sport 91 157 248 0 0 0 248 1 008 Total Program Hours 609 2 638 3 247 387 2 548 2 935 6 182 6 739 % of Total Program Hours 9.9% 42.7% 52.5% 6.3% 41.2% 47.5% 100.0% Other* 409 0 409 84 Total Hours 3 656 2 935 6 591 6 824 % of Total Hours 55.5% 44.5%

* Other: includes interstitial material, program announcements and community service announcements. Notes: 2007–08 is a leap year, ie 366 days. Hours have been rounded to nearest whole number.

ABC APPENDICES 183 Appendices for the year ended 30 June 2008

Appendix 2—ABC Radio Networks Content Analysis

Indicative Output by Genre by Network 2007–08 ABC ABC Local Radio ABC Local Radio ABC Radio ABC triple j NewsRadio (metropolitan) (regional) National Classic FM

Hours Hours Hours Hours Hours Hours per per per per per per week % week % week % week % week % week %

News and Current Affairs 4.0 2.3 135.9 80.0 30.6 18.5 30.1 17.9 43.4 25.8 7.8 4.6 Topical Information 27.5 16.3 0 0 20.1 11.9 18.5 11.0 46.5 27.7 0.2 0.1 Specialist Information 0 0 8.0 5.6 14.6 8.6 13.6 8.0 22.2 13.2 23.6 14.1 Arts and Entertainment 0.5 0.4 3.0 1.8 48.4 28.8 58.8 35.1 29.9 17.8 0.9 0.5 Music 136.0 81.0 0 0 31.7 18.8 25.2 15.1 24.5 14.6 135.0 80.4 Education 0 0 0 0 0 0 0 0 0 0 0.5 0.3 Sport 0 0 21.1 12.6 22.6 13.4 21.8 12.9 1.5 0.9 0 0 Parliament 0 0 0 0 0 0 0 0 0 0 0 0 Total 168 100 168 100 168 100 168 100 168 100 168 100

Notes: This is only an indicative analysis of ABC Radio output. It reflects one sample week of regular programming in June 2008. It does not include the 24-hour digital music services dig, dig jazz and dig country, the content of which is 100% music. The analysis of ABC Local Radio is generic only (this analysis is based on Adelaide (metropolitan) and a regional South Australian station). It does not take into account station-to-station or seasonal program variations. The sample week reflects a non- Parliament sitting week for purposes of ABC NewsRadio.

Radio Australia Indicative Output by Genre 2007–08

2007–08 2006–07 Hours per week Hours per week News 31.2 34.1 Current Affairs 92.8 87.7 Arts and Culture 2.3 1.8 Business and Finance 0.9 1.2 Drama 0.5 0.3 Education 19.2 12.0 Contemporary Lifestyle 3.6 2.7 Health 3.3 3.9 Indigenous 2.3 1.3 Law, Consumer Affairs and Media 4.0 4.4 Topical Radio 43.7 48.3 History 5.8 2.6 Light Entertainment 1.3 8.0 Music 18.9 11.3 Religion and Ethics 2.9 3.0 Rural 6.0 4.9 Science, Technology, Environment and Natural History 8.7 7.1 Sport 18.1 20.4 Total 265.5 255

Notes: Radio Australia’s figures represent duplicated transmission to Asia and the Pacific across programming in five languages.

184 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 3—ABC Organisation, as at 30 June 2008 Managing Director Mark Scott Innovation Technology and Distribution Chief of Staff Nerida Brownlee Director of Innovation Ian Carroll Director of Technology and Head, ABC Secretariat Gary Linnane Editor, New Media Networks Distribution (Acting) Tony Silva Corporate Bruce Belsham Head, Broadcast Network Services Marie Wines Communications Head, Communication and Business Frances Green Head, Information Technology Director of Communications Head, Major Projects Robert Garnsey Ping-Fai Tse Gary Dawson Head, Strategic Development Head, Policy and Resources (Acting) Head, Corporate Communications Abigail E. Thomas Dilip Jadeja Sandy Culkoff Head, Technology Craig Preston Head, Technical Services Adrian Potter Head, Corporate Marketing Lisa Hresc Legal Services Head, Technology Strategy Vacant Corporate Development Head, Transmission Network Services Director of Corporate Development Director, Legal Rob Simpson Mark Spurway Deputy General Counsel Michael Ebeid People and Learning Editorial Policies Jennifer Wright Director of People and Learning Director of Editorial Policies Deputy General Counsel Michael Martin Kate Dundas Paul Chadwick Head, Human Resource Operations International, Corporate News Greg Fromyhr Strategy and Governance Director of News John Cameron Head, People and Learning Services Head, Asia Pacific News Kate Torney Director of International, Corporate (Acting) Luke Caruso Head, Budgets and Resources Strategy and Governance Murray Green Head, People Development (Acting) John Turner Manager, International Projects Chrissie Tucker Head, International Coverage Tony Hill Domenic Friguglietti Head, Planning and Performance Head, National Programs Manager, Policy and Cross-Platform Charlie Naylor Alan Sunderland Development Tony Hastings Head, Workplace Relations Head, News Coverage Craig McMurtrie Executive Producer, International Don Smith Head, Policy and Staff Development Online Damien Dempsey Steven Alward Radio and Regional Content Corporate Strategy and Director of Radio and Regional Governance Operations Content Sue Howard Chief, Corporate Planning and Chief Operating Officer Head, Local Radio Michael Mason Governance Geoff Heriot David Pendleton Head, National Networks Head, Audience and Consumer Affairs Head, Business Affairs (Acting) Margaret Cassidy Kirstin McLiesh Jane Rogers Head, Radio Development Head, Audience Research Lisa Walsh Head, Business Development (Acting) Russell Stendell Lachlan Foster International Head, Radio Marketing Head, Capital Works (Acting) Warwick Tiernan Chief Executive, Australia Network Toni Robertson Bruce Dover Head, Strategy, Communication and Head, Group Audit Alison Hamill People Development Vanessa MacBean Chief Operating Officer, Australia Integrated Capital Strategy Project Network Heath Watt Director Colin Knowles Television Head, Education Unit, Australia Business Services Director of Television Kim Dalton Network Barry Mitchell Executive Head, Children’s Head, Marketing, Australia Network Director of Business Services Tim Brooke-Hunt Brian Jackson Pam Murray Executive Head, Content Creation Head, Programming, Australia Network Head, Content Services Courtney Gibson Mary Jane Stannus Rod Webb Head, Arts, Entertainment and Head, Sales, Australia Network Head, Corporate Treasury and Comedy Amanda Duthie Performance Measurement Colin Anson Head, Business and Operations Fulvio Barbuio Chief Executive, Radio Australia Chris Oliver-Taylor Head, Finance Aziz Dindar Hanh Tran Head, Documentaries Stuart Menzies Head, Financial Control and Financial Chief Editor, Radio Australia Head, Drama Miranda Dear Controller (Acting) Tim Stubbings Deborah Steele Head, Multiplatform Production Head, Property Services Kym Martin Manager, Marketing, Radio Australia Dan Fill Head, Risk Officer and Business Mark Hemetsberger Head, Policy Michael Ward Operations Laurie Treloar Manager, Partnerships and Projects, Head, Programming Radio Australia John Westland Production Resources Marena Manzoufas ABC Commercial Director of Production Resources Head, Sport and Events Iain Knight David Cruttenden Director of ABC Commercial Head, Television Marketing and Head, Broadcast Operations Promotions Sue Lester Lynley Marshall Mark Nealon General Manager, ABC Retail Manager, Strategy and Governance Head, Production Planning Juliana Payne Doug Walker Andrew Cavenett General Manager, Digital Business Manager, New Technology Production State/Territory Directors Development Robert Hutchinson Resources Patrick Austin Director, ACT Elizabeth McGrath General Manager, Finance Operations Manager, Production Resources Director, NSW Mike McCluskey Ainsley Henderson New South Wales Barry Reid Director, NT Mark Bowling General Manager, Marketing and Manager, Strategy and Projects Director, Qld Mike McGowan Communications John Woodward Judy Grant Director, SA Sandra Winter-Dewhirst General Manager, Sales and Director, Tas Rob Batten Distribution Leon Coningham Director, Vic Randal Mathieson Head, Policy and Planning Director, WA Geoff Duncan Colin Langdon

ABC APPENDICES 185 Appendices for the year ended 30 June 2008

Appendix 4—ABC Board and Board Committees Board members and attendance A summary of the activities of the Audit and Risk at meetings Committee and ABC Group Audit for 2007–08 is provided in Appendix 5 (page 187). The ABC Board held nine meetings during 2007–08.

Number of Board ABC Advisory Council Board Committee Member meetings attended The Committee held two meetings in 2007 on 25 July and 5 December. From 2008, in order to enhance Maurice Newman AC, Chairman 9 direct contact with the Board, the ABC Chairman Mark Scott, Managing Director 9 attends Advisory Council meetings. The Committee is John Gallagher QC (Retired 23 February 2008) 5 no longer operational. Ron Brunton (Retired 1 May 2008) 7 Editorial Policies Committee Janet Albrechtsen 8 The Editorial Policies Committee provides assurance Steven Skala 9 and advice to the Board that the ABC has an effective Peter Hurley 9 governance framework for editorial policy and content Keith Windschuttle 9 quality management. The Committee held one meeting in 2007–08. Board Committees Position on Meetings Audit and Risk Committee Member Committee attended The Audit and Risk Committee provides the Board John Gallagher Committee Chairman 1 with assistance on the ABC’s risk, control and Keith Windschuttle Director, compliance framework, as required, to ensure that Committee Member 1 the functions of the Corporation are performed with integrity, efficiency and maximum benefit to the Mark Scott Managing Director 1 people of Australia (s8(1)(a) of the ABC Act). The Ron Brunton Director 1 Committee provides a link between Group Audit, Janet Albrechtsen Director 1 external audit and the Board. Its responsibilities are Steven Skala Director 1 detailed in the Committee’s Charter and include: Governance and Strategic Issues • Assisting the Board to discharge its oversight and governance responsibilities in relation to the Committee Corporation’s: The Governance and Strategic Issues Committee assists the Board in achieving the highest standards – internal control framework of corporate governance, consistent with its duties – financial reporting and management in Section 8 of the ABC Act, and in responding to – risk management issues of major strategic significance to ABC corporate governance. The Committee did not meet formally – legislative compliance in 2007–08 as these matters have been dealt with in • Providing a forum for communication between Board meetings. the Board, senior management and both the internal and external auditors Human Resources Committee • Monitoring and reviewing the independence, The Human Resources Committee ensures the ABC integrity and objectivity of the Corporation’s has the policies and the people with requisite skills to internal and external auditors deliver outstanding performance at all levels; and that the Corporation’s human resources strategies reflect • Fostering an ethical culture throughout the best practice. The Committee held one meeting in organisation. 2007–08. The Audit and Risk Committee held five meetings in Position on Meetings 2007–08. Member Committee attended Position on Meetings Peter Hurley Committee Chairman 1 Member Committee attended Janet Albrechtsen Director, Steven Skala Committee Chairman 5 Committee Member 1 Peter Hurley Director, In attendance: Committee Member 5 Maurice Newman Chairman 1 John Brown External Member 5 Mark Scott Managing Director 1 Ron Brunton Director 1 Board members are invited to attend all ABC Audit Steven Skala Director 1 and Risk Committee meetings. Also in attendance at Keith Windschuttle Director 1 meetings: Chief Operating Officer, Head Group Audit and a representative from the Australian National Audit Office.

186 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 5—ABC Audit and Risk Committee The Audit and Risk Committee provides independent designed to manage the organisation’s risks and assistance to the ABC Board on the Corporation’s risk, support the achievement of the Corporation’s control and compliance framework, and its external objectives, are operating in an efficient and accountability. The Audit and Risk Committee also effective manner provides a forum for communication between the ABC • Assist management in improving the Corporation’s Board, senior management and both the internal and business performance. external auditors. Group Audit is responsible to the Audit and Risk The Committee met on five occasions during 2007–08: Committee for contributing to the achievement of the Meeting No. 3, 2007 26 July 2007 Corporation’s goals and objectives by: Meeting No. 4, 2007 12 September 2007 • Assisting management in evaluating processes Meeting No. 5, 2007 6 December 2007 for identifying, assessing and managing the key Meeting No. 1, 2008 20 March 2008 operational, financial and compliance risks of the Meeting No. 2, 2008 26 June 2008 ABC Meetings during 2007–08 were attended by Steven • Assisting management in evaluating the Skala, Chair of the Audit and Risk Committee, Board effectiveness of internal control systems, including Director, Peter Hurley and John Brown. John Brown compliance with internal policies was appointed to the Audit and Risk Committee in • Recommending improvements in efficiency December 2007 and is not a member of the ABC to the internal control systems established by Board. management Committee meetings were also attended by the • Being responsive to the Corporation’s changing Chief Operating Officer, Head Group Audit and a needs, striving for continuous improvement and representative of the Australian National Audit Office monitoring integrity in the performance of its (ANAO). The Chairman of the Board, the Managing activities Director and other members of the Board also attend • Facilitating the integration of risk management into Committee meetings. day-to-day business activities and processes • Developing and maintaining a culture of At its scheduled meetings, the Audit and Risk accountability and integrity and promoting a Committee endorsed the 2006–07 Annual Financial culture of cost-consciousness, self assessment and Statements, monitored progress against the adherence to high ethical standards. 2007–08 Audit Plan, endorsed changes to the Group Audit Charter and reviewed the ABC’s Fraud Group Audit is responsible for generating and Control Plan 2008–10. The Committee also noted implementing the ABC’s Audit Plan, which seeks the implementation of audit recommendations by to ensure that audits focus on key risk areas to the management, fraud awareness initiatives and fraud Corporation. The Audit Plan is endorsed by the Audit investigations undertaken. The Committee also and Risk Committee and approved by the Board. dealt with matters related to external audit and the Corporation’s requirement to formally report on During 2007–08 Group Audit reviewed and updated compliance with the Commonwealth Authorities and its Charter to ensure it aligned with the Audit and Risk Companies Act 1997. Committee Charter and with current best practice. This incorporated consideration of the ANAO Better During its meetings in 2007–08, the Committee also Practice Guide on Public Sector Internal Audit, endorsed the 2008–09 Audit Plan for approval by the which includes a model Internal Audit Charter. The Board, considered and discussed the findings of audit revised Charter was endorsed by the Audit and Risk reports and the provision of services by ABC Group Committee and approved by the Board. Audit. The Committee endorsed the proposed panel of external service providers, following an open tender Group Audit also reviewed the processes implemented process undertaken during 2007–08. It considered by the Corporation to support reporting requirements information papers related to risk management in respect of compliance with the Commonwealth and compliance matters and matters related to the Authorities and Companies Act 1997. preparation and finalisation of the 2007–08 Annual Financial Statements. In 2007–08, Group Audit performed unscheduled reviews at the specific request of management and continued to utilise technology to undertake Group Audit continuous auditing and monitoring of transactional Group Audit provides an independent and objective data. Group Audit also provided advice and guidance audit, review and advisory service to: on good governance, policies and controls, and • Provide assurance to the Board that the provided advice and input on a number of key projects Corporation’s financial and operational controls, and initiatives being undertaken by the Corporation.

ABC APPENDICES 187 Appendices for the year ended 30 June 2008

Appendix 5—ABC Audit and Risk Committee continued During 2007–08 Group Audit continued to operate Coordination with External Auditors with a combination of in-house staff and outsourced Group Audit continued to liaise with the ABC’s external providers. This provided access to expertise in external auditors, the ANAO and its nominated specialist areas and supplemented internal resources representative, Ernst & Young. It sought advice and experience. It also helped to ensure that the regarding proposed areas of focus, the identification internal audit function continued to be aligned of areas of potential ABC reliance on Group Audit with industry better practice. A tender process was and to ensure that there was minimal duplication undertaken during 2007–08 to establish a new panel of audit coverage. In this regard, the ANAO, Ernst of external providers of audit and other services due & Young and Group Audit developed a Coordinated to completion of previous contract agreements. Audit Plan for 2007–08, highlighting areas of audit coverage and reliance, as well as audit coverage of ABC strategic risk and financial reporting risk areas.

Appendix 6—ABC Advisory Council In 2007–08, the ABC Advisory Council met three Director of Radio and Regional Content: Following the times. It made seven recommendations and 11 comprehensive review of ABC Radio National in 2005, commendations. Life Matters was reformatted to its original length of one hour. After experimenting for about two years Advisory Council Members with the longer duration, the network had found it was difficult editorially to sustain a tight and effective Jane Munro—Convenor focus on a specialist brief across two hours. Dr Pamela Chick [until 31 December 2007] The Council may not be aware that Life Matters is Robyn Lambley [until 31 December 2007] rebroadcast at 9 pm, where it attracts a significant Dr Paul Collier [until 31 December 2007] second audience. The program is also a successful Alan Wu [until 31 December 2007] podcast. Joanne Roach R2/2/07 Environment Online Geoffrey Cadogan-Cowper Council recommends that ABC Online creates a direct Joshua Knackstredt link from the homepage, such as already exists for “News”, “Sports”, “Weather”, “Kids” etc, to make Jaime Phillips it easier for users to access the collated content on Tony Peters the “environment” in this area and increase the Catherine Prosser ABC’s reputation as a key resource in environmental Joel Buchholz reporting. Rosemary Redgen [from 1 January 2008] At the moment, users searching for content on the Moira Neagle [from 1 January 2008] ABC website relating to environmental issues access is via selecting the “Science” link on the homepage, Victoria Shenstone [from 1 January 2008] then selecting “Topic” and then “Environment”. Craig Wallace [from 1 January 2008] While this brings up popular environmental issues such as drought and climate change, it also includes Summary of Recommendations, content covering broader environmental and natural Responses and Commendations world issues. The focus in today’s society on climate change and related environmental issues warrants 2007–08 a similar focus from the ABC in the presentation of Recommendation R1/2/07 The Extension environmental content on the website. of Life Matters The ABC Advisory Council recommends that ABC Having a “one-stop-shop” for national environmental Radio National consider reinstating Life Matters to the content would be a great step forward for the ABC as two hour format. the leader in environmental coverage.

The ABC Advisory Council recognises the profound Director of Innovation: ABC Innovation is actively and unique contribution Life Matters makes to highlighting content from all output areas on ABC discussion, debate and education on all issues Online. The addition of a specialised section to affecting individuals and society. We acknowledge aggregate all of the ABC’s environmental coverage is that the extended daily program places considerable presently under consideration and planning. pressure on resources, particularly staffing, however we consider that this type of program which is of relevance to all Australians should be prioritised.

188 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 6—ABC Advisory Council continued R3/2/07 “Tentpole” Programming Director of ABC Commercial: ABC Commercial Council commends the ABC on the way in which it appreciates Council’s interest. To a large extent, used the Great Global Warming Swindle program delicious magazine provides recipes which meet the to focus expert analysis and audience discussion on requirements of Council’s recommendation with each global warming from across different ABC programs monthly issue. delicious features quick, nutritious and platforms. recipes which use simple ingredients and are easy to prepare in the “Real Fast Food” and “Tuesday Council recommends that this approach of using Night Cooking” sections each month. “Real Fast “tentpole” programming complemented by cross- Food” always contains six recipes with nutritional platform promotion and discussion of the issues be information and can usually be made in under 30 used on a more regular basis to tackle other important minutes. There is also “Tuesday Night Cooking”, which and emerging social issues. has seven recipes that are all quick to make. It usually features at least one low-fat, one gluten-free and one Though members of Council have a variety of views vegetarian recipe. For first time cooks, the “Assembly on the Great Global Warming Swindle program Line” and “Make It Easy” sections contain easy to itself, Council believes that the great variety of follow instructions for budding chefs to make basic complementary cross-platform programming was an ingredients, such as chicken stock, which can then be innovative and impressive response to community used in variety of simple recipe suggestions. concerns that underscored the ABC’s role in facilitating national discussions. Although the idea of a lift-out booklet is a good one, it may be problematic due to the costs involved Director of Innovation: ABC Innovation is actively in its production and publication as part of the highlighting content from all output areas on ABC magazine. This would require significant advertising or Online. The addition of the editorialised “Best of the sponsorship revenue. ABC”, launched on abc.net.au on 13 August 2007, has allowed the depth and breadth of topical content Notwithstanding the above, ABC Books may have pre- from across the output divisions to be displayed in a empted Council’s recommendation with the imminent high profile, aggregated area on the front page. publication of the latest title in the delicious series of cook books, “5 Nights A Week”, by delicious Food Shortly the “Best of the ABC” will be enhanced with Director Valli Little. the addition of Opinion Pages, which will focus on current affairs issues, with commissioned and in-house R1/3/07 ABC Now editorial comment. The Opinion Pages will focus on The ABC Advisory Council, in recognising the need encouraging audience members to engage in the for widespread access to the ABC’s extensive online debate either by interaction via comment or gaining content and the ABC’s educational role, recommends further knowledge through related programming, that the ABC approach the Federal Government to which has been aggregated on this page through links propose that ABC Now is provided as an installed and direct video and audio offerings. item on every laptop for school students as part of the Federal Government’s recently announced education Radio and Regional Content notes the Council’s initiatives. suggestion. Managing Director: The Managing Director would like R4/2/07 delicious Recipe Booklets For to thank the Council for their recommendation for New Cooks the proposal to upload ABC Now to every laptop for Recognising the needs of young people who are school students. He has requested the Director of ABC moving out of home and regularly preparing their Communications in consultation with ABC Innovation own meals for the first time, Council recommends that to provide advice on the feasibility and will keep the delicious publish a lift-out booklet containing recipes Council informed of progress. for weekly meal regimens that: R1/1/08 The Changing Face of the Law • use a simple group of ingredients Council notes the staggering pace at which laws are • are easy to prepare changed by both the state and federal Parliaments, • keep well in the fridge. often to the detriment of the community. Often, these laws need to be amended once their effect The lift-out could be aimed at the parents of these is properly appreciated, thus leading to even more students and timed for the beginnings of semester, legislative activity. For example, in the late 1990s, when young people tend to move out of home. there were around 100 amending acts to the taxation legislation introduced into Parliament per year. In

ABC APPENDICES 189 Appendices for the year ended 30 June 2008

Appendix 6—ABC Advisory Council continued many cases, changes occur very quietly and represent Innovation will be heavily promoting this service from a significant erosion of our civil and political rights the abc.net.au front page, in addition to promoting about which the community is simply unaware (or is content highlighting or aimed at junior sporting unable to appreciate the significance of). An example groups from other divisions as they arise in Best of this is the recently introduced Section 22A of the of ABC. New South Wales Bail Act, which prevents a court from considering a bail application if one has already Director of Radio and Regional Content: Supports been made and refused, unless there are certain Council’s suggestions and is keen to add greater defined circumstances. The result of this change is content on local, including junior sport, and that unconvicted persons can be incarcerated without broader health and lifestyle issues. ABC Grandstand a proper chance of judicial review for an indefinite broadcasters regularly promote community including period pending trial. junior sport on Local Radio programs, and local sports issues are regularly discussed during local programs, Accordingly, Council recommends that the ABC give often with input from Radio Sport commentators. consideration to developing a television documentary (or a series) dealing with the legal system in Australia, ABC Grandstand is also broadening its focus from including the pace of change and its impact on the coverage of major sports to include health, lifestyle lives of ordinary Australians. and fitness issues.

Director of Television: ABC Television is committed Some individual regional sites on ABC Local provide to reflecting the diverse reality of Australian life, local sports results including junior sports. An with distinctive and relevant screen content. ABC interesting project that is currently in development for Television’s Documentaries area is currently filming a ABC Local is a user-generated content (UGC) initiative four-part part series based in and around the District (incorporating the event diary function) that will Court of New South Wales, covering the many issues enable audiences to upload results and information and stories arising in this environment. relating to local sports, events and to contribute associated stories. R2/1/08 Junior Sport The ABC is encouraged to publicise and report on Director of Television: The ABC’s RollerCoaster junior sport on a regular basis. With the increasing website, which is targeted at children and teenagers, problem of childhood obesity, Council recommends has a section called “Dash” which is devoted to the ABC devote resources to producing regular promoting and encouraging sports among these age spots, online and on-air, highlighting junior sporting groups. opportunities available throughout Australia. This The ABC’s Behind the News which is targeted at upper could focus on the organisation and volunteering primary students also features articles and features on aspects of sporting organisations and families sports items and events. rather than just high achievements of individuals. In particular, Council suggests this could be a worthy ABC Television programs, such as Blue Water High, inclusion in the new regional websites as it will often encourage and promote healthy and active promote participation by families in regular lifestyles for children and teenagers. physical activity.

Director of News: The Director of News notes the Commendations Council’s comments on junior sport and is happy to The ABC Advisory Council commended the following assist the Director of Innovation, Director of Radio and programs and publications: Choir of Hard Knocks; Regional Content and Director of Television in looking Australian Story; the Federal Election 2007—online into junior sport coverage on all mediums. coverage; Wednesday Evening Television Comedy Line-up; The Sounds of Aus—John Clarke; Landline; Director of Innovation: Innovation will soon be in a Unleashed; Foreign Correspondent; Collectors and position to promote junior sport in two ways. Captain Cook, Obsession and Discovery.

Innovation will be launching an enhanced event diary The Advisory Council also commends triple j for application by mid 2008. This application will enable supporting regional programming in the four AWOL audience members to publish stories, including scores, concerts. comments and any relevant images. The audience will be informed that they are able to publish the results of their games, include commentary from the coach or team members and will allow photos of the game to be uploaded.

190 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 7—Consultants During 2007–08, the ABC spent $4 449 644 on consultancies, broken down as follows (payments to consultants includes amounts paid and payable as at 30 June 2008): Consultant Purpose of Consultancy Total $ Below $10 000 Various Various 172 464 Sub total 172 464 $10 000—$50 000 Business Management Services Technical and financial management services 10 352 Ernst & Young Transaction Advisory Services Limited Property services 10 537 Hender Consulting Recruitment services 10 575 Michael Page International (Australia) Pty Ltd Recruitment services 10 661 Queensland Health Clinical and Statewide Services Environmental assessment 10 743 AustCorp Consulting Pty Limited Recruitment services 11 500 Brewster Murray Pty Limited Business continuity services 11 980 Quick Thinking Communications Pty Ltd Industry research and advice 12 000 The St James Ethics Centre Corporate governance services 13 750 LaVolta Consulting Pty Ltd Recruitment services 13 763 Noel Bell Ridley Smith & Partners Pty Limited Property services 14 295 Swinburne University of Technology Industry research 14 418 Aurec Pty Ltd Recruitment services 14 446 Rider Levett Bucknall NSW Pty Ltd Property services 14 500 The Peripheral People Pty Ltd Information technology services 14 900 Bennelong Resources Pty Limited Human resource services 15 750 Clarius Group Limited Recruitment services 16 118 Q Executive Recruitment services 16 122 Traction Interactive Pty Ltd Website development services 18 240 GHD Pty Ltd Business continuity services 19 121 J. Cornish & Associates Pty Ltd Aviation review 19 134 Rosemary Broomham Industry and historical research 19 500 Jones Lang LaSalle (Qld) Pty Ltd Property services 21 230 2nd Road Strategic advice 22 094 Documentum International, Inc Information technology systems 22 700 Theatre Red Industry and market research 23 739 Network Systems Integration Pty Ltd Information technology systems 25 000 Jensen Bowers Unit Trust Property services 25 304 Robert Walters Pty Ltd Recruitment services 25 890 Malcolm Ross Sim Environment assessment 26 400 Hewlett Packard Australia Pty Ltd Information technology systems 28 860 Libraries Alive! Pty Ltd Business development 30 000 Profero Pty Limited Website development services 30 660 CB Richard Ellis Pty Ltd Property services 38 000 Coffey Environments Pty Ltd Property services 38 726 Fulcrum Risk Services Pty Limited Business continuity services 40 457 Hays Specialist Recruitment (Australia) Pty Ltd Recruitment services 40 791 The University of Sydney Environmental assessment 45 090 Combined Management Consultants Pty Limited Information technology systems 49 741 Sub total 847 087 Above $50 000 e-Secure Pty Ltd Information technology services 52 375 Altiris Australia Pty Ltd Information technology systems 60 000 Kordia Pty Ltd Environmental assessment 63 469 The Cancer Council New South Wales Environmental assessment 65 548 Invisible Hand Consulting Pty Ltd Recruitment services 69 010 NDY Management Pty Limited Property services 72 400 Crown & Marks Executive Search Pty Limited Recruitment services 74 250 Pinpoint HRM Information technology systems 87 976 KPMG Taxation and financial services 100 530 SAP Australia Pty Ltd Information technology systems 108 283 Denis Muller & Associates Information technology systems 109 670 Oakton AA Services Pty Ltd Business effectiveness reviews 118 214 Broadcast Australia Pty Limited Reception testing services 127 967 Deloitte Touche Tohmatsu Probity audit services 161 966 Gibson Quai-AAS Pty Ltd Technical, probity and tender evaluation services 167 970 McGees Property (NSW) Pty Ltd Property services 181 341 Trident Media Partners Infrastructure planning services 212 474 The Boston Consulting Group Pty Ltd Business effectiveness reviews 1 596 650 Sub total 3 430 093 Grand total 4 449 644

ABC APPENDICES 191 Appendices for the year ended 30 June 2008

Appendix 8—Overseas Travel Costs The total cost of overseas travel for 2007–08 was ABC Overseas Travel Costs ($m) $5.3m, compared with $4.9m in 2006–07. Travel allowances and accommodation 2.3 Airfares 2.4 Other* 0.6 Total 5.3 * Other includes car hire, taxis, excess baggage and hire of personnel and equipment.

Appendix 9—Reports Required Under s80 of the ABC Act

Section 80 of the Australian Broadcasting Corporation • Particulars of any gift, devise or bequest accepted Act 1983 (“the Act”) requires the Corporation to by the Corporation during that year—The report on a number of particular matters: Corporation received no gifts or donations within • Particulars of each broadcast by the Corporation the meaning of Section 80 of the Act. during the year to which the report relates • Particulars of any advice received by the Board pursuant to a direction by the Minister under during that year from the ABC Advisory Council— subsection 78(1)—No such directions were See Appendix 6 (page 188). received during the year. Other reporting requirements under Section 80 of the • Particulars of any broadcast by the Corporation ABC Act are included as follows: during that year pursuant to a direction by the Minister otherwise than under the Act—No such • Codes of practice developed under subsection directions were received during the year. 8(1)—See Appendix 19 (page 201) • Particulars of any direction not to broadcast matter • Corporate plan performance summary—See that was given to the Corporation during that year Corporate Plan Summary (page 10) and by the Minister otherwise than under the Act—No Performance Against the 2007–10 ABC Corporate such directions were received during the year. Plan (page 116) • Particulars of any request made to the Board by the • Activities under subsection 25A—See Financial Minister during that year under subsection 8(2) and Statements (page 141) the action (if any) taken by the Board in respect of • Particulars of significant changes of transmission the request—No such request was received during coverage and quality—See Operations (page 102) the year. and Outcomes 2 and 3 of Outcomes and Outputs (page 136).

Appendix 10—Other Required Reports Discretionary Grants Judicial Decisions and Reviews by The ABC does not administer any discretionary Outside Bodies grants and has not made any discretionary grants Matters referred to the Australian Communications in 2007–08. and Media Authority for review are noted in the Corporate Governance section (page 110). Indemnities and Insurance Premiums The Ombudsman’s office investigated one complaint for Officers about the ABC. After making enquiries of the ABC The ABC acquired professional indemnity insurance and considering material provided, the Ombudsman’s and other appropriate insurances under Comcover office closed its investigation making no adverse including a Director’s and Officer’s Liability on terms finding against the ABC. and conditions which are consistent with provisions of the Commonwealth Authorities and Companies Act 1997.

192 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 11—Advertising and Market Research Expenditure on market research and advertising The Corporation uses advertising agencies and market for 2007–08 was $5 829 715, compared with research organisations predominantly to promote ABC $5 096 788 in 2006–07. Commercial and Television programming, including 2007–08 2006–07 Australia Network broadcasting. $ $ Advertising 1 722 775 1 222 087 Market Research 4 106 940 3 874 701 Total 5 829 715 5 096 788

Appendix 12—Occupational Health and Safety

The Occupational Health and Safety Act 1991 (“the • The ABCWorkSafe Incident Reporting and Return Act”) requires the ABC to manage its workplace risks to Work computer modules to monitor safety in a systematic way. The ABC’s performance in this incidents and better manage the return to work of area is measured through: ill and injured employees • Implementation of a comprehensive Occupational • Quarterly ABC OHS reports of compensation and Health and Safety (OHS) management system incident data and analysis on a divisional basis for • Incident statistics areas to better manage their OHS responsibilities • Performance against the Comcare National OHS • The ABC A–Z of Safety online advice for managers, Targets supervisors and other employees to manage operational risks • ABC workers compensation premium rates. • Risk management and risk assessment procedures, particularly for divisions undertaking higher risk ABC OHS Management System activities The ABC implemented a number of initiatives in • Divisionally based OHS Groups in the Production 2007–08 to ensure the continued improvement of its Resources and Technology and Distribution OHS Management System including: Divisions • A centrally-funded, national approach to voluntary • OHS risk management training courses tailored flu vaccination to cover specific divisional hazards and hazardous • Coordinated cross-divisional approach to operations safety and security at events in which the ABC • A Trauma Awareness Program, developed by the participates, organises or manages News Division, designed to support staff whose • OHS requirements incorporated in the design and work involves covering and dealing with potentially commissioning of ABC vans, trailers and other traumatic incidents equipment • Online and CD-based Safety Induction Course • Development of the Fatigue Management Policy to improve accessibility to safety induction and a pilot Fatigue Management training program information for ABC employees, in all work with the Commonwealth Rehabilitation Services locations of Australia (CRS) to address the risks of fatigue in • Individual role-based safety accountabilities operational areas included in employee job plans • The adoption of the accreditation scheme of the • A centrally-funded, national approach to testing Office of the Federal Safety Commissioner (OFSC) and tagging electrical equipment by the Capital Works department • Manual handling training to address the incidence • Amalgamation of the National OHS Management of manual handling injuries, particularly in the Group and the Executive Risk Committee to better Production Resources division coordinate risk management of common and cross-divisional safety issues and to provide a clear • A new managers’ training program to support and line of reporting to the Audit and Risk Committee encourage good management practice. of the ABC Board. Deloittes conducted an OHS Management System These initiatives are in addition to the range of existing audit in May–June 2008. While there was nothing strategies previously reported such as: to suggest that the ABC’s controls are less than adequate, it is expected that the audit results will • State-based OHS Committees to address local identify areas for further improvement. issues

ABC APPENDICES 193 Appendices for the year ended 30 June 2008

Appendix 12—Occupational Health and Safety continued Compensation and rehabilitation management Incident Statistics 2007–08 continued to: A total of 267 incidents were logged in ABCWorksafe • Expedite employees access to necessary services in the financial year to 30 June 2008. This compared and support favourably to the 321 OHS-related incidents reported • Promote appropriate management of claims for 2006–07. Since the system was implemented in 2005, it has enabled the tracking of serious incidents • Promote early and durable return-to-work and identified trends or problem areas allowing outcomes through the implementation of preventative strategies to be implemented. This has rehabilitation programs helped to minimise incident recurrence and reduce • Collect and analyse incident data to identify trends workplace injury. within the workplace • Control claims costs through the implementation An analysis of the ABC’s claims for worker’s of return-to-work programs to reduce “lost time” compensation in the financial year to 30 June 2008 through injury. shows that the main types of injuries contributing to the ABC’s worker’s compensation premium were body Employee Assistance Program stressing and slips, trips and falls. The Employee Assistance Program (EAP) continues to Over the last four financial years, mental stress claims provide and receive wide support to and from ABC have continued to decline but whilst they represent managers, staff and families. The rate of employees just 5% of the total claims, they account for 30% of and employee families using this service in the year to total claim costs. As a comparison, body stressing 30 June 2008 was 6% (annualised), which is similar to makes up the highest number of claims over the last the utilisation rate of 6.18% for 2006–07. four financial years at 48% and account for 32% of total claim costs. The EAP Service was accessed in every State and Territory during the year and approximately 15% of There has been an overall decline in both the number new referrals were family members. A breakdown of claims and in the average cost, which for 2007–08 of issues show that 65% were personal issues, 35% was $64 721 compared with $175 935 for 2006–07. were work-related issues and 47% of clients indicated the issue was impacting their work (attendance, productivity or relationships).

Number of Claims by Mechanism of Incident Group Average Mechanism of Incident Financial Year cost ($) Major Groups 2004–05 2005–06 2006–07 2007–08* (4 years)** Falls, trips and slips of a person 21 22 21 12 5 376 Hitting objects with a part of the body 6 6 6 5 1 002 Being hit by moving objects 14 5 10 7 3 284 Sound and pressure 0 0 1 1 442 Body stressing 54 55 55 40 4 047 Heat, electricity and other environmental factors 0 2 1 2 227 Chemicals and other substances 2 5 0 0 6 825 Biological factors 0 0 0 0 0 Mental stress 6 9 6 0 36 319 Other and unspecified 22 19 8 5 7 199 All claims 125 123 108 72 64 721 * The 2007–08 data is relatively immature and the ultimate number and cost of accepted claims may differ from the data reported here. ** Claim costs are based on case estimates as at 29 February 2008.

Comcare issued no Prohibition Notices or Improvement Notices to the ABC under the Occupational Health and Safety Act 1991. The ABC implemented Comcare recommendations based upon investigations throughout the year.

194 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 12—Occupational Health and Safety continued National Targets achieved 29% of the 40% reduction required by 2012 The ABC is committed to meeting national OHS and is on target, despite a series of late claims lodged targets by 2012 by: (1) reduce incidence of workplace in 2008 dating back to 2005 and 2006. injury and disease by 40%; (2) zero workplace The ABC needs to substantially improve its average lost fatalities; (3) reduce average lost time rate by 40%; time incidence rate in order to meet the 2012 target. and (4) reduce average time taken for rehabilitation intervention by 90%. While the ABC has continued to improve upon the time it takes to initiate rehabilitation activity, further The following graphs show the performance of the improvement is needed in order to meet the 2012 ABC against the targets other than fatalities. The ABC target. had no workplace fatalities (Target 2) in 2007–08. In relation to the graphs it should be noted that the Current Progress Against the Claims Incidence Rate Target of Reducing Injury These graphs show that in 2007–08, the ABC achieved 2007–08 data is relatively immature and the ultimate and Disease by 40% (Target 1) a significant improvement in reducing incidence incidence rate, lost time and rehabilitation intervention of workplace injury and disease. In 2007 the ABC Current Progress Against the Claims Incidence Raterate Ta rgetmay ofdiffer Reducing from the Injury data reported here. and Disease by 40% (Target 1)

Current12 Progress Against the Claims Incidence Rate Target of Reducing Actual incidence rate Injury and Disease by 40% (Target 1) Target incidence rate 10 12 Actual incidence rate Target incidence rate 108 E employees FT 86 E employees

FT 4 6

Claims per 1 000 2 4

0

Claims per 1 000 2 2001–02 2002–03 2003–04 2004–05 2005–06 2006–07 2007–08 2008–09 2009–10 2010–11 2011–12

0 2001–02 2002–03 2003–04 2004–05 2005–06 2006–07 2007–08 2008–09 2009–10 2010–11 2011–12

Current Progress Against the Average Lost Time Incidence Rate Target Currentby 40% Progress (Target Against3) the Average Lost Time Incidence Rate Target by 40% (Target 3) Current Progress Against the Average Lost Time Incidence Rate Target Actual lost time rate 180 by 40% (Target 3) Target lost time rate 160 Actual lost time rate 180 140 Target lost time rate 160 120 E employees

FT 140 100 120 E employees 80 FT 100 60 80 40 eeks lost per 1 000 60 W 20

40 0 eeks lost per 1 000

W 2001–02 2002–03 2003–04 2004–05 2005–06 2006–07 2007–08 2008–09 2009–10 2010–11 2011–12 20

0 2001–02 2002–03 2003–04 2004–05 2005–06 2006–07 2007–08 2008–09 2009–10 2010–11 2011–12

ABC APPENDICES 195

Graph 3: Current Progress Against the Time Taken to Reduce the Rehabilitation Intervention Target by 90% (Target 4)

Graph 3: Current Progress Against the Time Taken to Reduce Averagethe Rehabilitation weeks to 18 Intervention Target by 90% (Target 4) return-to-work activity Target weeks 16 Average weeks to 18 return-to-work activity 14 Target weeks 16 12 14 10 12 8 10 6 8 4 6 2 eks for return-to-work activity to commence 4 We 0 2001–02 2002–03 2003–04 2004–05 2005–06 2006–07 2007–08 2008–09 2009–10 2010–11 2011–12 2 eks for return-to-work activity to commence

We 0 2001–02 2002–03 2003–04 2004–05 2005–06 2006–07 2007–08 2008–09 2009–10 2010–11 2011–12 Current Progress Against the Claims Incidence Rate Target of Reducing Injury and Disease by 40% (Target 1)

12 Actual incidence rate Target incidence rate 10

8 E employees FT 6

4

Claims per 1 000 2

0 2001–02 2002–03 2003–04 2004–05 2005–06 2006–07 2007–08 2008–09 2009–10 2010–11 2011–12

Current Progress Against the Average Lost Time Incidence Rate Target by 40% (Target 3)

Actual lost time rate 180 Target lost time rate 160

140

120 E employees FT 100

80

60

40 eeks lost per 1 000

W 20

0 Appendices2001–02 2002–03 2003–04 2004–05 2005–06 2006–07 2007–08 2008–09 2009–10 2010–11 2011–12 for the year ended 30 June 2008

Appendix 12—Occupational Health and Safety continued

Graph 3: Current Progress Against the Time Taken to Reduce the Rehabilitation CurrentIntervention Progress Ta rgetAgainst by 90% the (Target Time 4) Taken to Reduce the Rehabilitation Intervention Target by 90% (Target 4) Average weeks to 18 return-to-work activity Target weeks 16

14

12

10

8

6

4

2 eks for return-to-work activity to commence

We 0 2001–02 2002–03 2003–04 2004–05 2005–06 2006–07 2007–08 2008–09 2009–10 2010–11 2011–12

ABC Workers’ Compensation Premium Rates ABC Performance Against Australian Government Agencies Combined Premium Rates 2008–09 2007–08 2006–07 2005–06 ABC Premium Rates 0.77% 0.88% 1.22% 1.32% Premium Rates for all Australian Government Agencies Combined 1.36% 1.55% 1.77% 1.77%

For the third consecutive year, the ABC’s premium rate This reduction in the premium rate was, in part, a has improved. The ABC’s rate for 2007–08 was 0.88% result of the focus on the 2002–12 national strategy of total salary costs and the compensation premium targets, the development of strategies to address the (payable to Comcare) for 2007–08 was changing profile of workers compensation claims and $2 742 500. This represents a 0.34% improvement identified OHS hazards, increased OHS awareness, from 1.22% (2006–07) and is substantially lower than early intervention, training and improved injury the Commonwealth average of 1.55% of salary costs prevention leading to fewer claims. in 2007–08. The ABC also compares favourably to the Government average in relation to the estimated claim frequency and the average lifetime claim cost.

Claim Frequency and Cost Compared to the Australian Government Average

ABC 2007 2006 2005 2004 2003 Estimated Claim Frequency (per $m of payroll) * 0.29 0.38 0.43 0.38 0.46 Average Lifetime Claim Cost (after capping)** $14 086 $11 767 $11 098 $30 637 $26 354

All Australian Government Premium Paying Agencies Estimated Claim Frequency (per $m of payroll) * 0.26 0.39 0.44 0.52 0.54 Average Lifetime Claim Cost** $36 083 $28 930 $28 269 $26 201 $25 588

* Estimate at end May 2008 ** Development to end February 2008

196 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 13—Commonwealth Disability Strategy Compliance with Performance The ABC continued to improve compliant access to Reporting Framework its properties for both employees and visitors with disabilities. This has been achieved by the provision The ABC is required to report on its performance in of toilet facilities and/or general access as part of meeting the Commonwealth Disability Strategy under building refurbishment and upgrade projects at the two of the designated core government roles of ABC’s premises in Maroochydore in Queensland and Employer and Provider. Sale in Victoria. Employer An external guide on the use of terminology and reportage of people with disabilities has been Employment policies, procedures and practices distributed to the News Division for potential use by comply with the requirements of the Disability journalists. Discrimination Act 1992. Recruitment information for potential job The ABC Disability Action Plan which forms part of applicants is available in accessible formats the Equity and Diversity Management Plan (EDMP) on request. includes strategies for recruitment, selection, training, development and support. Strategies included in Accessible formats are available for potential job the EDMP are linked to the Corporation’s plans and applicants and were provided on request during the retain the target of 5% representation of staff with year by mail, fax, email and online. The turnaround for disabilities of the total workforce. responding to accessible format requests was usually the same as for other requests. Advertisements have The ABC’s representation of non-casual employees also been provided on the internet. with disabilities was 9.4% at 30 June 2008, compared with 10% in 2007. The ABC did not receive any requests from applicants with disabilities for formats other than those already The ABC’s Equity and Diversity Policy includes available. references to people with disabilities and the ABC has a general policy for access and equity for people with Agency recruiters and managers apply the disabilities. Recruitment and selection guidelines advise principle of reasonable adjustment. on selection processes, merit selection, and avoidance of stereotyping, assumptions and discrimination. Information on the principles of reasonable adjustment has been provided to managers and The ABC Workplace Values and Code of Conduct those responsible for recruitment. Both training include references to values that provide for a and information have been provided to ABC State workplace that is free from discrimination and that People and Learning Managers and Health and Safety promote equity in employment and a workplace that Representatives. Research has been undertaken and values diversity. ABC employees are required to be provided to State People and Learning Managers on aware of and apply the ABC’s Discrimination and case law about disability discrimination, reasonable Harassment Policy and the principles of the EDMP and adjustment and meeting the inherent requirements comply with Australian anti-discrimination legislation. of work duties. The Equal Employment Opportunity (EEO) data collection form includes a question Relevant plans, policies and guidelines are available about individual staff needs and adjustments in the to staff on the ABC’s intranet site. State People workplace for staff with disabilities. Employees who and Learning Managers have access to information requested assistance were followed up and assisted on external disability organisations, contacts and individually with their needs. resources to assist managers and staff. A number of staff were accommodated with The News Division and the Radio and Regional equipment, facilities and flexible work arrangements Content Division have provided job opportunities in during the year. conjunction with external disability agency programs. Training and development programs consider The Television Division commenced participation the needs of staff with disabilities. in an external mentoring program for people with disabilities, by providing a student with skills and The ABC’s Disability Action Plan includes strategies information, to assist with future career aspirations in on training, development and support. Through its the television industry. performance management system, the ABC ensures that all staff, including people with disabilities, have Participation in mental health first aid and workplace their training needs identified and addressed. The ABC mental health training has been undertaken by is a Registered Training Organisation required to meet the People and Learning Division for evaluation for standards of training and accommodation inclusive broader application within the ABC. of people with disabilities. ABC Property Services has An A-Z of Safety site has been developed on the been consulted about the need for accessible training ABC intranet that includes a section on information rooms and facilities. regarding staff with disabilities. ABC APPENDICES 197 Appendices for the year ended 30 June 2008

Appendix 13—Commonwealth Disability Strategy continued Training and development programs include The ABC Advisory Council also makes recommendations information on disability issues as they relate to the ABC Board on programming issues and holds to the content of the program. small group consultations to obtain community views on ABC programs and services. Members of the Council The ABC’s mandatory training program, “Creating include people with disabilities. a Better Place to Work”, continued to be delivered nationally during 2007–08. A total of 5 056 staff, Providers have an established service charter that including executive directors and managers, have been specifies the roles of the provider and consumer trained since its introduction. The workshops cover the and service standards which address accessibility areas of diversity, bullying, discrimination, harassment for people with disabilities. and conflict resolution and provide the opportunity to focus on disability employment issues. A statement of what audiences and customers can expect in their dealings with the ABC is incorporated in Staff induction information includes the ABC’s the ABC Service Commitment. Access for people with diversity, discrimination, harassment and bullying disabilities is provided through captioning, accessible policies. television and websites. Guidelines have been developed specifically to make ABC television services Complaints/grievance mechanism, including more accessible for people who are blind or have a access to external mechanisms, in place to visual impairment or limited reading comprehension. address issues and concerns raised by staff. A guide for businesses on how to provide better access The ABC’s Discrimination and Harassment Policy and for people with disabilities was distributed to the ABC the Anti-Bullying Policy are included in a Complaint Commercial division for consideration. and Grievance Resolution web page. This site includes information on what discrimination, harassment and Complaints/grievance mechanism, including bullying mean; the responsibilities of management access to external mechanisms, in place to and staff; complaint and grievance support and address issues and concerns raised about procedures; access to external complaints mechanisms performance. and the appointment and role of grievance contact officers. Contact officers receive specific training when The ABC Editorial Policies 2007, ABC Code of Practice appointed. 2007 and ABC Service Commitment include extensive guidelines for dealing with program complaints and The ABC’s employment agreements include provisions the range of methods of lodging complaints. The for consultation and settlement of individual guidelines include the option for people who are not grievances and other disputes and the performance satisfied with the ABC’s response to a complaint about management system has provision for appeals. a Code of Practice issue to refer their complaint to an independent body, the Australian Communications A widely publicised professional counselling service for and Media Authority. The Editorial Policies allow for staff and their families is provided through the ABC alternative arrangements to be made where a person Employee Assistance Program. has genuine difficulties, such as a disability, in putting their complaint in writing. Provider A teletypewriter (TTY) facility is available for the Providers have established mechanisms for purpose of contacting the ABC about services and quality improvement and assurance. programs. Several mechanisms assist with quality improvement and assurance within the ABC, such as the ABC Editorial Policies 2007 and the ABC Code of Practice 2007. Importantly, the Editorial Policies cover a range of areas and include content standards on discrimination and stereotypes, with express reference to people with disabilities. The use of the term “mental illness” is explained and reference is given to the availability of external resources about portraying people with a mental illness. The content standards also address accessibility. A section in the News Content area warns against labelling groups or individuals, so as not to portray stereotypes. The Code of Practice also includes a clause about taking care with the use of language and images so as to avoid discrimination and stereotypes.

198 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 14—Performance Pay One hundred and twenty-five executives had bonuses Ninety-four non-executive employees received payable totalling $593 276, an average of $4 746 bonuses totalling $380 994, an average of $4 053 per per executive. employee.

Appendix 15—Staff Profile

Total ABC Staff Strength, June 2008 Division ACT NSW NT Qld SA Tas Vic WA O’Seas Totals %

ABC Commercial 3.39 191.22 166 18.26 9.39 6.75 27.30 13.76 271.73 6.0% Business Services 6.89 191.06 7.50 14.80 46.12 13.10 49.68 13.30 342.45 7.6% Corporate Management* 1.00 83.35 3.25 1.00 6.00 94.60 2.1% Innovation 44.68 9.18 53.86 1.2% International and Corporate Strategy and Governance 2.66 44.37 2.00 3.05 4.71 2.00 97.14 2.00 5.00 162.93 3.6% News 55.33 328.59 34.75 128.77 67.59 43.31 120.00 61.25 26.00 865.59 19.3% People and Learning 1.32 51.71 1.00 4.00 24.87 1.41 4.00 3.37 91.68 2.0% Production Resources 70.53 361.14 35.52 59.30 76.44 60.20 173.02 67.01 903.16 20.1% Radio and Regional Content 24.63 360.42 43.75 135.82 87.94 41.40 169.22 83.29 946.47 21.0% Technology and Distribution 11.00 220.14 13.84 23.00 23.13 18.15 52.00 22.75 384.01 8.6% Television 259.20 2.75 3.98 16.83 14.22 73.69 12.13 382.80 8.5%

Total 176.75 2 135.88 142.77 394.23 358.02 200.54 781.23 278.86 31.00 4 499.28 100.00% % 3.9% 47.5% 3.2% 8.8% 8.0% 4.5% 17.4% 6.1% 0.6% 100.00%

Notes Gender Breakdown 1. Values in full-time equivalents. Head Count % 2. Statistics current as at the end of the last pay Female 2 618 48.7% period in 2007–08 (22 June 2008). Male 2 755 51.3% * Includes Managing Director’s Office, ABC Total 5 373 100.0% Secretariat, Communications, Corporate Development, Editorial Policies, Legal Services and Office of the Chief Operating Officer.

ABC APPENDICES 199 Appendices for the year ended 30 June 2008

Appendix 16—Ecologically Sustainable Development and Environmental Performance The ABC continued to ensure its compliance with the In April 2008, the whole of the Adelaide Terrace site requirements of Sections 341ZA and 516A of the was entered in the Western Australian Register of Environment Protection and Biodiversity Conservation Heritage Places (Place Number 14911) on a permanent Act 1999 (“EPBC Act”). basis pursuant to the Heritage of Western Australia Act 1990. The Conservation Management Plan The ABC’s 2007 to 2011 Heritage Strategy covers prepared for the ABC in March 2007 was adopted identification and care of heritage property under as the key reference document for the ongoing ABC control and complies with the requirements of preservation, conservation and development of Division 5 of the EPBC Regulations 2000, “Managing the place. Commonwealth Heritage Places”. The Heritage Strategy assists the Corporation in dealing with ABC In June 2008, a draft Heritage Assessment and property with Commonwealth heritage values and Conservation Management Plan for the Coronation addresses management and planning issues Drive, Toowong site in Brisbane was completed. associated with ownership of heritage items. Evidence of the existence of Commonwealth heritage values was confirmed and an EPBC referral will be In August 2007 and in accordance with Section made in 2008–09 in preparation for the future 341JE of the Environment Protection and Biodiversity divestment of the Toowong site. Conservation Act 1999, the Australian Heritage Council advised that the ABC Quay Street, A draft version of the ABC’s Thematic History has been Rockhampton site in Queensland had been included prepared and will assist in the ongoing identification in the Finalised Priority Assessment List for the of properties in ABC ownership that demonstrate Commonwealth Heritage List (CHL) for 2007–08. Commonwealth Heritage values.

In January 2008, the ABC submitted a referral to the In August 2007, the ABC returned its annual Department of the Environment, Water, Heritage National Environment Protection Measures and the Arts regarding the ongoing conservation of Questionnaire to the Department of Environment identified Commonwealth heritage values on part of and Heritage retaining its low-risk agency status. the Adelaide Terrace site in Perth in preparation for In October 2007, the ABC lodged its total Annual imminent divestment by public sale. Energy Consumption report on the Department of Environment and Heritage online Energy Data Gathering and Reporting database.

Appendix 17—Independent Complaints Review Panel Three Independent Complaints Review Panel (ICRP) The Panel upheld the complaint in part. Two reports were published in 2007–08. complaints alleging factual inaccuracy were upheld; the other allegations were dismissed. The Panel 1. A viewer complained about the Four Corners considered that the two complaints that were upheld program entitled “The Boys”, which was broadcast were sufficiently serious to warrant findings of a on 8 May 2006. The program was about a breach of the ABC Editorial Policies but that they were corporation, now in liquidation, which over a at the lower end of the spectrum of such breaches. number of years had been engaged in extensive Accordingly, it made no recommendation other than construction work and major property developments that these particular breaches be brought to the in Australia. It had also been involved in raising attention of the program makers with a view to their finance for these developments. Some funds were being avoided in the future. raised by what was called “mezzanine” borrowing from private investors. The Four Corners program 2. The Panel upheld one part of a complaint made featured excerpts from interviews with mezzanine against a number of editions of Lateline and other investors who had lost money. programs dealing with the Mutitjulu community, broadcast during the period June to October 2006. The complainant alleged the program contained information about them that was factually incorrect The state of the Mutitjulu community received broad and had “maliciously and deliberately” defamed them, coverage across ABC outlets in the time identified causing them damage. The complainant also alleged by the complainants, namely 21 June to 11 October the program was unbalanced and that they had been 2006 and has been the subject of regular reporting “denied the opportunity to answer matters raised in over the last five years. Reporting has included the the program”. topics of petrol sniffing and drug taking in Mutitjulu and, particularly, of young women petrol sniffers The complainant itemised 16 separate aspects of trading sex for petrol. the program, asserting that these were instances of serious factual inaccuracy and/or imbalance.

200 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 17—Independent Complaints Review Panel continued The complainants lodged their complaint as strongly implying the then Prime Minister, Mr Howard, “community members of the Mutitjulu Aboriginal and the then Federal Treasurer, Mr Costello were Community, the traditional custodians of Uluru” who “lying”, and that Mr Long used comments made by live adjacent to Uluru in a world-renowned tourist the Sydney Morning Herald’s Political Editor to justify area, the Uluru-Kata Tjuta National Park. his position.

The complainants alleged the Lateline programs The Panel found that the use of the term “the Big Lie” were “poorly researched and full of lies and in the segment and the word “furphy” used by Mr misinformation”. The Panel identified 30 allegations Long to describe the Federal Government’s assertion for consideration. The Panel responded to each of the as to the cause of interest rate pressure, suggested allegations separately in its final report. that discussion on the real economic causes of interest rate rises was being avoided by the Federal The Panel found no breach of the ABC Editorial Government. The Panel considered the use of such Policies 2002 to have occurred, except to the extent political tactics by both state and federal governments that file footage of young people sniffing petrol in to be a common occurrence in Australian politics, one broadcast should have been identified as such. and in the Panel’s view, was generally seen by the The Panel noted that although there was a body electorate and its voting public as a manoeuvring ploy of evidence to the effect that petrol sniffing was rather than as deliberate lying. a continuing problem, there was sufficient lack of clarity as to its prevalence in Mutitjulu at the actual The Panel was satisfied that in the context of this short time of the broadcast to render it necessary for the segment, Mr Long’s reference to “the Big Lie” did not ABC to identify that file footage was being used. The amount to an allegation of a case of actual mendacity Panel considered this to amount to a breach of the on the part of the Prime Minister and Treasurer. standards of accuracy for news and current affairs content. Furthermore, the Panel believed that balance was achieved through the various The World Today 3. The Panel did not uphold a complaint made program segments which were broadcast between 6 against The World Today program. The complaint and 13 August 2007, since they contained principal related to a segment titled “RBA raises interest rates” relevant views from the Prime Minister, Ministers and which was broadcast on 8 August 2007. Leader of the Opposition.

The complainant made two allegations in relation The Panel therefore found no breach of the Code of to the segment; that with an election forthcoming Practice or Editorial Policies had been demonstrated. Mr Long (the ABC’s Economics Correspondent) was

Appendix 18—Freedom of Information The Freedom of Information Act 1982 (“FOI Act”) During the past year, the ABC received nine requests gives the public the right to access documents held for access to documents under the FOI Act. by the ABC. Part II of Schedule 2 of the FOI Act gives the ABC an exemption in relation to material that is One request was granted in part and eight were program related. refused.

Appendix 19—ABC Code of Practice 2007 This Code of Practice summarises the major principles ABC holds the power to make programming decisions which guide ABC content. on behalf of the people of Australia. By law and convention neither the Government nor Parliament 1. Introduction seeks to intervene in those decisions. 1.1 The ABC’s place in the media industry is 1.3 This Code of Practice applies to ABC Radio and distinctive. The Australian Broadcasting Corporation Television, Online and other emerging media services. Act 1983, gives the Corporation particular Some parts of the Code apply to a particular medium responsibilities such as the provision of an such as Section 6: Television Program Classifications. independent news service. The ABC Charter (Section 6 Where this is the case material is marked accordingly. of the Act) sets out the functions of the Corporation and can be found on the internet at 1.4 The word ‘content’ is generally used throughout http://www.abc.net.au/corp/pubs/charter.htm. the Code and covers material broadcast on ABC Radio and Television, provided on ABC Online and through 1.2 The ABC Act guarantees the editorial emerging media services. independence of the Corporation’s programs. The

ABC APPENDICES 201 Appendices for the year ended 30 June 2008

Appendix 19—ABC Code of Practice 2007 continued 1.5 This Code of Practice sets out the major • it can be discussed and reported in the context of principles which apply to ABC content. The ABC news, current affairs, information or documentary distinguishes between four types of content: programs • news and current affairs • it can be referred to in drama, comedy, lyrics or • opinion fictional programs • topical and factual • it can be depicted or implied. • performance. 2.7 Discrimination and Stereotypes. To avoid discrimination and stereotyping, content should 1.6 All four content categories are covered by the not use language or images which: general content codes below. In addition specific requirements apply to the content categories of news • disparage or discriminate against any person and current affairs, opinion, and topical and factual. or group on grounds such as race, ethnicity, nationality, sex, age, disability or sexual preference; 1.7 The ABC Editorial Policies 2007 set out marital, parental, social or occupational status; programming policies and guidelines in full and can religious, cultural or political belief or activity be found at • are not representative and reinforce stereotypes, or http://www.abc.net.au/corp/pubs/edpols.htm. convey stereotypic assumptions • convey prejudice 2. General content codes • make demeaning or gratuitous references; for 2.1 The guiding principle in the application of the example to people’s physical characteristics, following general content codes is context. What is cultural practices or religious beliefs. unacceptable in one context may be appropriate and acceptable in another. However, the use of language, The above requirements are not intended to prevent sound or images for no other purpose but to offend is content which is factual or the expression of not acceptable. genuinely-held opinion, or content presented in the legitimate context of a humorous, satirical or dramatic 2.2 This Code is not intended to ban certain types work. of language or images from bona fide dramatic or literary treatments, nor is it intended to exclude such 2.8 Privacy. The rights to privacy of individuals references from legitimate reportage, debate or should be respected in all ABC content. However, documentaries. in order to provide information which relates to a person’s performance of public duties or about other 2.3 Warnings. From time to time the ABC presents matters of public interest, intrusions upon privacy may, content that it recognises may disturb or offend some in some circumstances, be justified. of the audience. Where appropriate, the audience will be given advance notice about such content. 2.9 Suicide. Suicide is a legitimate subject in ABC content. The depiction or description of suicide 2.4 Violence. There will be times when there are must be handled with extreme sensitivity. Care must genuine reasons for using violent images and sounds be taken to ensure that events or methods depicted to adequately illustrate a story. Particular care must be or described do not encourage others to copy these taken in the presentation or portrayal of violence. The actions. ABC’s decision to use such images or sounds should be based on editorial judgement, together with regard 2.10 Intrusion into Grief. Sensitivity should for the reasonable susceptibilities of audiences to be exercised in presenting images of, or interviews the detail of what is broadcast or published. Such with, bereaved relatives and survivors or witnesses content should not put undue emphasis on the violent of traumatic events. Except in special circumstances, images or sounds, and where appropriate it should be children who have recently been victims of, or preceded by a warning. eyewitnesses to, a tragedy or traumatic experience should not be interviewed or featured. 2.5 Language. Variations of language favoured by different groups of Australians are valid and have their 2.11 Program Promotions. Program Promotions place in ABC content. On occasions, the language should be scheduled so as to be consistent with the of one group may be distasteful to another. Use of nature of surrounding content. such language is permitted provided it is not used gratuitously and can be justified in the context of, for 2.12 Content for Children. In providing example, news, current affairs, fiction, documentary, enjoyable and enriching content for children, the ABC dramatisation, comedy or song lyrics. does not wish to conceal the real world from them. It can be important for the media, especially television, 2.6 Sex and Sexuality. Provided it is handled to help children understand and deal with situations with integrity, any of the following treatments of sex which may include violence and danger. Special care and sexuality may be appropriate and necessary: should be taken to ensure that content which children

202 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 19—ABC Code of Practice 2007 continued are likely to watch or access unsupervised should not 3.3 The ABC will correct a significant error when be harmful or disturbing to them. it is established that one has been made. When a correction is necessary, it will be made in an 2.13 Religious Content. ABC religious appropriate manner as soon as reasonably practicable. content includes coverage of worship and devotion, explanation, analysis, debate and reports. This content 3.4 Content will be impartial. Editorial judgements may include major religious traditions, indigenous will be based on news values. One perspective will not religions and new spiritual movements, as well as be unduly favoured over others. secular perspectives on religious issues. The ABC does not promote any particular belief system or form of 3.5 Balance will be sought but may not always be religious expression. achieved within a single program or publication; it will be achieved as soon as reasonably practicable and in 2.14 Indigenous Australian Content. an appropriate manner. It is not essential to give all Significant cultural practices of Indigenous Australians sides equal time. As far as possible, principal relevant should be observed in content and reporting. views on matters of importance will be presented.

2.15 Television Programs: Closed Captioning 3.6 The ABC will serve the public interest by on Domestic Television Services for People who investigating issues affecting society and individuals. are Hearing Impaired or Deaf. Closed caption content will be clearly marked when information is 3.7 Re-enactments of events will be clearly identified provided to the press or when captioned programs are as such and presented in a way which will not mislead promoted. Where possible, open captioned advice will audiences. be provided if technical problems prevent scheduled closed captioning. Television programs broadcast 3.8 Television Programs: News Updates. between 6 pm and 10.30 pm and news and current Care will be exercised in the selection of sounds and affairs programs broadcast at any time are captioned images used in television news updates and news in accordance with the Broadcasting Service Act promotions. Consideration must also be given to the 1992. Addresses to the nation and events of national likely composition of the audience. significance will also be transmitted with closed 3.9 Television Programs: News Updates captioning. During Children’s Viewing Times. Particular care 2.16 Television Programs: Accessible should be taken with scheduled television news Domestic Television Services for People who updates at those times when programming is directed are Blind or Have a Visual Impairment or at children. News updates at such times must not Limited Reading Comprehension. Where material include any violent content. appears in text format on ABC Television, the ABC 3.10 Television Programs: News Flashes. will endeavour to provide it in audio as well, subject Because the timing and content of news flashes on to availability of resources and considerations of television are unpredictable, particular care should be creativity, editorial integrity and immediacy. exercised in the selection of sounds and images and 2.17 ABC Online. The ABC aims to make its online consideration given to the likely composition of the services accessible to audience members who are audience. This should be done, notwithstanding the blind or have a visual impairment. It should however, need to get a news flash to air as quickly as possible. be recognised that it will not always be possible to Before any news flash during children’s and other G achieve this while maintaining standards of creativity, classified programs, a visual and audio announcement editorial integrity and immediacy. There may also be must be broadcast advising viewers that regular cases where time or resources limit the ABC’s ability to programming will be interrupted with a news flash. provide this service. 4. Opinion content 2.18 Confidential Sources. ABC staff will not be 4.1 This section applies to content categorised obliged to disclose confidential sources which they are by the ABC as opinion content in accordance with entitled to protect at all times. Section 6 of the ABC Editorial Policies 2007. 3. News and current affairs content 4.2 Content must be signposted to audiences in 3.1 This section applies to content categorised by advance. the ABC as news and current affairs in accordance 4.3 The ABC is committed to impartiality and must with Section 5 of the ABC Editorial Policies 2007. This demonstrate this through the presentation of a content will be accurate, impartial and objective and diversity of perspectives across a network or platform thereby avoid bias. in an appropriate timeframe.

3.2 Every reasonable effort, in the circumstances, 4.4 Reasonable steps will be taken to ensure must be made to ensure that the factual content of factual content is accurate and that content does not news and current affairs is accurate and in context. misrepresent other viewpoints.

ABC APPENDICES 203 Appendices for the year ended 30 June 2008

Appendix 19—ABC Code of Practice 2007 continued 5. Topical and factual content Sex: Sexual activity should: 5.1 This section applies to content categorised by • only be suggested in very discreet visual or verbal the ABC as topical and factual content in accordance references, and with Section 7 of the ABC Editorial Policies 2007. • be infrequent, and 5.2 The ABC is committed to impartiality: where • not be gratuitous. topical and factual content deals with matters of Nudity in a sexual context is not permitted. contention or public debate, a diversity of principal relevant perspectives should be demonstrated across a Language: Coarse language should: network or platform in an appropriate timeframe. • be very mild and infrequent, and 5.3 Every reasonable effort must be made to ensure • not be gratuitous. that factual content is accurate and in context and that content does not misrepresent other viewpoints. Drug Use: The depiction of the use of legal drugs should be handled with care. Illegal drug use should 5.4 The ABC will correct a significant error when be implied only very discreetly and be justified by it is established that one has been made. When context. a correction is necessary, it will be made in an appropriate manner as soon as reasonably practicable. Nudity: Nudity outside of a sexual context should be: • infrequent, and 6. Television program classifications • not detailed, and 6.1 The ABC applies the classifications listed below • not gratuitous. to all its domestic television programs with the exception of news, current affairs and sporting events. PG—Parental Guidance (Parental Guidance The ABC classifications are based on the Guidelines for recommended for people under 15 years) the Classification of Films and Computer Games issued PG programs may be shown: by the Office of Film and Literature Classification • on weekdays between 8.30 am and 4.00 pm and (OFLC), made under the Classification (Publications, between 7.00 pm and 6.00 am Films and Computer Games) Act 1995. • on weekends at any time except between 6 am 6.2 Classification of television programs and 10 am.

G—General (suitable for all ages) PG programs may contain themes and concepts G programs may be shown at any time. This category which, when viewed by those under 15 years, may is considered suitable for all viewers, and includes require the guidance of an adult. The PG classification programs designed for pre-school and school age signals to parents that material in this category children. The G classification symbol does not contains depictions or references which could be necessarily indicate that the program is one that confusing or upsetting to children without adult children will enjoy. Some G programs contain themes guidance. Material classified PG will not be harmful or or story-lines that are not of interest to children. disturbing to children.

Parents should feel confident that children can watch Parents may choose to preview the material for their material in this classification without supervision. children. Some may choose to watch the material with Whether or not the program is intended for children, their children. Others might find it sufficient to be the treatment of themes and other classifiable accessible during or after the viewing to discuss the elements will be careful and discreet. content.

Themes: The treatment of themes should have Themes: Supernatural or mild horror themes may be a very low sense of threat or menace, and be included. The treatment of themes should be discreet justified by context. The presentation of dangerous, and mild in impact. More disturbing themes are not imitable behaviour is not permitted except in those generally dealt with at PG level. circumstances where it is justified by context. Any Violence: Violence may be discreetly implied or depiction of such behaviour must not encourage stylised and should also be: dangerous imitation. • mild in impact, and Violence: Violence may be very discreetly implied, • not shown in detail. but should: • have a light tone, or Sex: Sexual activity and nudity in a sexual context may be suggested, but should: • have a very low sense of threat or menace, and • be discreet, and • be infrequent, and • be infrequent, and • not be gratuitous. • not be gratuitous.

204 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 19—ABC Code of Practice 2007 continued Verbal references to sexual activity should be discreet. Verbal references to sexual activity may be more detailed than depictions if this does not increase the Language: Coarse language should be mild and impact. infrequent. Language: Coarse language may be used. Drug Use: Discreet verbal references and mild, incidental visuals of drug use may be included, but Generally, coarse language that is stronger, detailed or these should not promote or encourage drug use. very aggressive should: • be infrequent, and Nudity: Nudity outside of a sexual context should not be detailed or gratuitous. • not be gratuitous.

M—Mature (recommended for people aged 15 Drug Use: Drug use may be discreetly shown. years and over) M programs may be shown: Drug use should not be promoted or encouraged. • on weekdays that are school days, between noon Nudity: Nudity outside of a sexual context may be and 3.00 pm and shown but depictions that contain any detail should • on any day of the week between 8.30 pm and not be gratuitous. 5.00 am. MA15+—Mature Audience (not suitable for The M category is recommended for people aged over people under 15 years) 15 years. Programs classified M contain material that MA15+ programs may be shown between 9.30 pm is considered to be potentially harmful or disturbing and 5.00 am on any day of the week. to those under 15 years. Depictions and references to MA15+ programs, because of the matter they contain classifiable elements may contain detail. While most or because of the way it is treated, are not suitable for themes may be dealt with, the degree of explicitness people aged under 15 years. and intensity of treatment will determine what can be accommodated in the M category—the less explicit Material classified MA15+ deals with issues or or less intense material will be included in the M contains depictions which require a more mature classification and the more explicit or more intense perspective. This is because the impact of individual material, especially violent material, will be included in elements or a combination of elements is considered the MA15+ classification. likely to be harmful or disturbing to viewers under 15 years of age. While most themes may be dealt with, Themes: Most themes can be dealt with, but the the degree of explicitness and intensity of treatment treatment should be discreet and the impact should will determine what can be accommodated in the not be high. MA15+ category—the more explicit or more intense Violence: Generally, depictions of violence should: material, especially violent material, will be included in the MA15+ classification and the less explicit • not contain a lot of detail, and or less intense material will be included in the M • not be prolonged. classification.

In realistic treatments, depictions of violence that Themes: The treatment of themes with a high degree contain detail should: of intensity should be discreet. • be infrequent, and Violence: Generally, depictions of violence should not • not have a high impact, and/or have a high impact. Depictions with a strong impact • not be gratuitous. should be infrequent, and should not be prolonged or gratuitous. In stylised treatments, depictions of violence may contain more detail and be more frequent if this does Realistic treatments may contain detailed depictions, not increase the impact. but these should not be prolonged.

Verbal and indirect visual references to sexual violence Depictions of violence in stylised treatments may be may only be included if they are: more detailed and more frequent than depictions • discreet and infrequent, and of violence in close to real situations or in realistic treatments if this does not increase the impact. • strongly justified by the narrative or documentary context. Visual suggestions of sexual violence are permitted only if they are not frequent, prolonged, gratuitous or Sex: Sexual activity may be discreetly implied. exploitative. Nudity in a sexual context should not contain a lot of detail, or be prolonged.

ABC APPENDICES 205 Appendices for the year ended 30 June 2008

Appendix 19—ABC Code of Practice 2007 continued Sex: Sexual activity may be implied. 7. Complaints Depictions of nudity in a sexual context which contain 7.1 This Code of Practice does not apply to any detail should not be exploitative. complaint concerning content which is or becomes the subject of legal proceedings or any complaint Verbal references may be more detailed than about a radio or television program which is made to depictions, if this does not increase the impact. the ABC more than six months after the broadcast to which it refers. However, please note the ABC cannot Language: Coarse language may be used. guarantee that it will have the necessary tapes to review complaints made more than six weeks after Coarse language that is very strong, aggressive or broadcast as this is the statutory period for which the detailed should not be gratuitous. ABC is required to retain radio and television tapes.

Drug Use: Drug use may be shown, but should not 7.2 ABC Audience and Consumer Affairs. be promoted or encouraged. Complaints that the ABC has acted contrary to this More detailed depictions should not have a high Code of Practice should be directed to the ABC in the degree of impact. first instance. Phone complainants seeking a written response from the ABC will be asked to put their Nudity: Nudity should be justified by context. complaint in writing. All such written complaints are to be directed to ABC Audience and Consumer Affairs, 6.3 Implementation Guidelines. The time GPO Box 9994, in the capital city of the complainant’s zones for each program classification are guides State or Territory. The complainant will receive a to the most likely placement of programs within response from the ABC within 60 days of receipt of that classification. They are not hard and fast rules their complaint. and there will be occasions on which programs or segments of programs appear in other time-slots. The ABC makes considerable efforts to provide For example, a PG program or segment of a program an adequate response to complaints about Code designed for teenage viewers could appear before of Practice matters, except where a complaint is 7.00 pm on a week day if that is the time most frivolous, vexatious or not made in good faith or the suitable for the target audience. complainant is vexatious or not acting in good faith.

There must be sound reasons for any departure from 7.3 ABC Complaints Review Executive. the time zone for a program classification. If a complainant is dissatisfied with a response from Audience and Consumer Affairs, the complainant Programs which are serious presentations of moral, may request that the matter be reviewed by the social or cultural issues, may appear outside their Complaints Review Executive (CRE). The CRE is a normal classification time zone, provided that a clear senior ABC manager with editorial experience, who indication of the nature of the content is given at the is separate from Audience and Consumer Affairs beginning of the program. and content areas, and who can consider the complaint afresh. Complainants can write to the Programs, including those having a particular CRE at GPO Box 9994, in the capital city of the classification under the OFLC Guidelines, may be complainant’s State or Territory. modified so that they are suitable for broadcast or suitable for broadcast at particular times. 7.4 Independent Complaints Review Panel. The Independent Complaints Review Panel (ICRP) Due to local scheduling arrangements, some is appointed by the ABC Board to review written programs will be broadcast to Broken Hill outside their complaints which relate to allegations of serious cases classification time zone. of factual inaccuracy, bias, lack of balance or unfair 6.4 Television Classification Symbols. treatment arising from ABC content. The classification symbol of the PG, M or MA15+ A complaint of this nature may only be referred to the program (except for news, current affairs or sporting ICRP for review: events) being shown will be displayed at the beginning of the program. • if the ABC’s normal complaints handling procedures (as described in 7.2 above) have been The classification symbol of the PG, M or MA15+ completed and the complainant is dissatisfied with program (except for news, current affairs or sporting the ABC’s response; or events) being promoted will be displayed during the • the ABC has not responded within 60 days and the promotion. ABC has failed to provide an acceptable reason for the delay; and 6.5 Consumer Advice. Audio and visual consumer advice on the reasons for an M or MA15+ • if in the case of a radio or television program, the classification will be given prior to the beginning of an complaint was originally lodged with the ABC M or MA15+ program. within six weeks of the date of broadcast.

206 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 19—ABC Code of Practice 2007 continued Further information can be obtained from the 7.6 Contact Addresses Convener, Independent Complaints Review Panel, Australian Broadcasting Corporation GPO Box 688, Sydney, NSW 2001 or by phoning Audience and Consumer Affairs (02) 8333 5639. GPO Box 9994, in the capital city If the Panel does not accept the complaint for review of your State or Territory or if the complainant is dissatisfied with the outcome Complaints Review Executive of the review and the complaint is covered by the GPO Box 9994, in the capital city ABC Code of Practice, the complainant may make of your State or Territory a complaint to the Australian Communications and Media Authority about the matter. Independent Complaints Review Panel 7.5 Australian Communications and GPO Box 688, Sydney, NSW, 2001 Media Authority. If a complainant: Australian Communications and Media • does not receive a response from the ABC within Authority 60 days; or PO Box Q500, Queen Victoria Building, NSW, 1230 • is dissatisfied with the ABC’s response; or • is dissatisfied with the outcome of the ICRP review (as mentioned above) and the complaint is covered by the ABC Code of Practice; the complainant may make a complaint to the Australian Communications and Media Authority about the matter.

Appendix 20—Performance Against Service Commitment The ABC’s Service Commitment is a statement of what individuals are entitled to expect in their dealings with the ABC. The Service Commitment sits beside a number of other Corporate documents, particularly the ABC Code of Practice and ABC Editorial Policies. The Service Commitment is freely available to members of the public, including through the ABC’s website. The table below summarises ABC performance against it service commitments:

The ABC is committed to: Measure Performance 2007–08 Treating audience members with fairness, Whether this is a significant subject of Rarely a subject of complaint. courtesy and integrity. complaint. Respecting legitimate rights to privacy Whether the ABC has appropriate privacy Corporation-wide ABC Privacy Policy. and confidentiality. policies. Whether privacy is a significant Rarely a subject of complaint. subject of complaint. Complying with relevant legislation Number of FOI requests received and ABC See FOI report, Appendix 18 such as the Commonwealth Freedom of response. (page 201). Information Act 1982. Responding to audience enquiries Statements welcoming comments and Comments and complaints are promptly and as comprehensively as complaints; publicly welcomed in statements possible; on website, in Annual Report and Number of calls logged by capital city Service commitment; individual Welcoming comments and answering, switchboards; emails and letters to Audience correspondents are thanked for their as far as possible, all written and Consumer Affairs; feedback; for details of audience correspondence; Number of complaints upheld by review contacts and findings of review Welcoming and responding to bodies. bodies see Audience Contacts complaints; (page 67). Providing accurate information. Making information such as the Service Whether such information is made freely Available from ABC Online, ABC Commitment and the ABC Code of available. Shops and offices throughout Practice freely available. Australia. Making program information, including Whether ABC provides such information. Available through press, on-air closed caption details and timely advice announcements and on ABC website. on program changes, widely available. Monitoring audience concerns through Whether phone calls, mail and press coverage Daily and weekly monitoring; reports phone calls, mail and press coverage; are monitored for audience concerns; available via intranet and distributed ensuring relevant staff are provided with to program areas and other key staff; Whether relevant staff are provided with details of audience response to programs. regular reports and analysis to ABC audience response information. Board.

ABC APPENDICES 207 Appendices for the year ended 30 June 2008

Appendix 21—ABC Awards 2007–08 Broadcasting Awards 2007 New York Radio SeaWeb Fellowship Media Broadcasting Festival Center International Awards Grand Award: Natasha Mitchell, SeaWeb Media Scholarship: 3rd Centre for Media Studies The Brain Under Siege. Corrine Podger. (CMS) Vatavaran Environment and Wildlife Film Festival 2007 New York Television Sport Movies and Television— Best Animal Behaviour Festival Milano International Documentary: Cuttlefish: Gold World Medal, Environment Federation Internationale The Brainy Bunch. and Ecology: Richard Smith, Crude. Cinema Television Sportifs (FICTS) Festival Content+Technology (C+T) Silver World Medal, Human Mention d’Honneur: Awards 2007 Relations: Kirsti Melville, Street A Melbourne Story. Outstanding Contribution to Stories, “The Brain Trickster”. World Standards: Spencer Lieng, The Hugo Awards 2008 Ian Dash and Michael Bennet, Silver World Medal, Music Special: Gold Plaque, Documentary, Arts/ ABC Technology and Distribution, Sashka Koloff, John Jacobs (Sound Humanities: The Sounds of Aus. Commercial Radio Australia and Engineer), Into the Music,”Hope, Broadcast Australia. Harlem and the Apollo”. Gold Plaque, Sketch Comedy Series: The Chaser’s War on Rich Media: ABC Innovation, Silver World Medal, Social Issues/ Everything. ABC Island in Second Life. Current Events: Claudia Taranto, Street Stories, “A Tale of Two Silver Plaque, Television Comedy 2007 Dart Ochberg Fellowship Townsvilles”. Series: Summer Heights High. Lisa Millar. Bronze World Medal, Drama Third Coast International Audio 39th Festival International Du Special: Libby Douglas, Russell Festival Film Maritime, D’Exploration Stapleton (Sound Engineer), Best Documentary (Directors and D’Environment Poetica, “What I Heard About Choice): Anna Burns, Louis Mitchell Best Scientific Research: Iraq”. (Sound Engineer) and Nicole Cuttlefish: The Brainy Bunch. Steinke (Executive Producer), Bronze World Medal, Social Issues/ Street Stories, “Before the War It Green Screen International Current Events: Annie Thomson, Was the War”. Nature Film Festival Street Stories, “We’re Watching Best Film Editing Award: Cuttlefish: You”. Best Documentary (Honourable The Brainy Bunch. Mention): Sharon Davis and 2007 Paralympic Media Award Eurydice Aroney, Russell Stapleton 18th International Wildlife Film Broadcast: ABC TV coverage of the (Sound Engineer), The Search for Festival 2008 Turin Winter Paralympics 2006. Edna Lavilla. Best Educational Value and Best Television Program $250,000- Plain English Campaign United Nations Environment 500,000 Budget: Richard Smith, Awards Awards Crude. The International Media Award: Media Section: Mark Corcoran, Bruce Hill, Pacific Beat. Foreign Correspondent, Best Knowledge and Discovery of “Bolivia Meltdown”. the Animal World: David Parer and 59th Prix Italia 2007 Elizabeth Parer-Cook, Australia: Directing and Sound Design World Media Festival, Hamburg Land of Parrots. in Radio Drama: Christopher 2007 Williams, The Angel and The Red Gold Intermedia-Globe Award for Editing: Lile Judickas, Crude. Priest. Best Documentary—Research Jackson Hole Wildlife Film 12th Prix Marulic 2008 and Science: Festival Grand Prize Documentary: Natalie Cuttlefish: The Brainy Bunch. Best Earth Sciences Program, Kestecher and Russell Stapleton, National Awards Special Jury Award: Richard Smith, Radio Eye, “Double Life”. ABC Digital Media Awards Crude. Promax/BDA ANZ Awards 2008 Jefferson Fellowships Gold Muse, Best Integrated Best Blue Sky Project: Pool. Jefferson Journalist Fellowship to Marketing Campaign: The Chaser’s Best Community/Participatory China: Karon Snowdon. War on Everything. Initiative: Sledge. Montana CINE International Silver Muse, Best News and Current Best Visual Design: Dust Echoes. Best of Human-Nature Interaction: Affairs Promo: News Ident. Richard Smith, Crude.

208 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 21—ABC Awards 2007–08 continued Association Mining and Australian Safer Communities Community Well-Being Award Exploration Companies Awards 2007 Excellence in Journalism: Airlie Electronic Media Award: Babs Commendation: ABC Gippsland, Ward, Stateline “Coming Out McHugh, ABC Rural, resources Emergency Broadcasting Fire/Flood Proud Program”. coverage on ABC Local Radio, Coverage 2006–07. National Radio and ABC Online. Rich Media: ABC Innovation, Australian Screen Sound Guild ABC Island in Second Life. Australian Cinematographers’ Awards 2007 Society National Awards Best Achievement in Sound for a Department of Foreign Affairs Tripod, Best Wildlife and Nature Documentary: Tom Wave, Jason and Trade and the Australia- Film: Cuttlefish: The Brainy Bunch. King, Sam Hayward, Cuttlefish: Indonesia Institute The Brainy Bunch. Elizabeth O’Neill Journalism Award: Tripod, Current Affairs: Brant Joanna McCarthy. Cumming, Foreign Correspondent, Best Achievement in Sound for “Retaking Ramadi”. a Tele-Feature/Mini-Series: Colin 2008 Donald McDonald Reuters Jones, Georgina Hanley, Ben Foundation Scholarship Distinction: David Martin, Foreign Fairman, Chris Roland, Perry Dwyer, Elizabeth Jackson. Correspondent, “India’s Widows”. Michol Marsh, Olivia Monteith, Enhance TV Australian Teachers Peter Hall, Ian Donato and Natalie Tripod, Television Magazine: Brant of Media [ATOM] Awards Choo, Curtin. Cumming, Foreign Correspondent, Best Documentary Science, “Hejaz Railway”. Australian Sports Commission Technology and the Environment: Best Sports Journalist Report Cuttlefish: The Brainy Bunch. Distinction: Anthony Sines, From Rural, Regional or Suburban Foreign Correspondent, “Body of Best Multimedia: Chiko Accidental Media: Aaron Kearney, 1233 ABC Evidence”. Alien. Newcastle, Coverage of the Jets Australian Directors Guild Season. Film Critics Circle Awards 2008 [ADG] Awards Best Short Documentary: Who Australian Writers’ Guild Television Telemovie: Ray Quint, Killed Dr Bogle and Mrs Chandler. [AWGIES] Bastard Boys. Documentary (Public Free TV Australia Paul Marlan Australian Film Institute Broadcasting): Constructing Industry Engineering Award Awards [AFI] Australia: “The Bridge”. Spencer Lieng, ABC Technology Best Screenplay in Television: Strategy Unit. Television Mini Series Original: Bastard Boys. Sue Smith, Bastard Boys. 6th Annual IT Journalism Australian Interactive Awards 2008 Brisbane International Film Multimedia Industry Best Multimedia Coverage and the Festival 2007 Association [AIMIA] Awards top honour Technology Title of the Chauvel Award: David Stratton. Best Children’s and Best Cultural, Year: Good Game. Lifestyle or Sport: Dust Echoes. Captioning Awards 2007 2007 Juvenile Diabetes Free to air Television captioning Best Cross-platform Website: Research Foundation ‘Jelly in recognition of the Anzac Day ABC Television Gateway. Belly’ Awards live captioning and for captioning Excellence in Broadcast Reporting beyond the HREOC requirements: Best Interactive TV: on Type One Diabetes: ABC Television. RollerCoaster iTV. Sophie Scott, News. High commendation for DVD Australian Museum Eureka 2008 Logie Awards captioning: in recognition of Prizes Hall of Fame: John Clarke. Science Communication and ABC Television’s commitment to Journalism: Prof. Alex Barratt, captioning all adult titles released: Most Popular Actor (Silver Logie): The Health Report, “Facing the ABC Television. Chris Lilley, Summer Heights High. Medicine”. Churchill Fellowship Most Popular New Female Talent: Australian NetGuide Awards Ingrid Just, ABC Rockhampton, Bindi Irwin, Bindi: The Jungle Girl. 2007 to undertake research into how Best Health and Fitness Site: ABC radio serials can enhance the lives Most Outstanding Comedy Health and Wellbeing. of listeners in regional and remote Program: Summer Heights High. locations, especially in times of hardship. Most Outstanding Documentary: Constructing Australia: “The Bridge”.

ABC APPENDICES 209 Appendices for the year ended 30 June 2008

Appendix 21—ABC Awards 2007–08 continued Most Outstanding Drama Series, SBS IF Awards New South Wales Miniseries or Telemovie Best Documentary: John Hart Australian Cinematographers (Silver Logie): Curtin. (Producer) and Michael Noonan Society Awards [NSW/ACT] (Director/Producer), Unlikely Gold, Current Affairs: Most Outstanding Factual Travellers. Andrew Taylor, (NSW), Forward Program: Choir of Hard Knocks. Base Afghanistan. Best Short Documentary: Stephen Most Outstanding Public Affairs Hagan and Daryl Sparkes, Gold, David Martin, (NSW), Report: Australian Story, (Producers) and Rhonda Hagan India’s Widows. “Some Meaning In This Life: (Director), Nigger Lovers. Belinda Emmett”. Gold, Louie Eroglu, (NSW), The Forum on Australia’s Russia—Hate Crimes. Melbourne International Film Islamic Relations (FAIR) 2007 Festival 2007 Special FAIR Media Award for Silver, Daniel Sweetapple, (ACT) Animation Award, Highly Excellence: Geraldine Doogue and Panama Canal. Commended: Dust Echoes, Peter Kirkwood, Compass, and in Silver, David Martin, (NSW), “The Bat and The Butterfly”. particular “Tomorrow’s Islam”. Bolivia Meltdown and Greenland Music Television (MTV) Walkley Awards Goes Green. Australia Awards 2008 Best Use of the Medium: ABC Television Moment: The Chaser’s Bronze, Daniel Sweetapple, (ACT), Radio Newcastle Team, ABC Radio Deadly Injustice. War on Everything, “APEC 2007 Newcastle and www.abc.net.au, Stunt”. Emergency Broadcast June 2007. Bronze, David Martin, (NSW), Hot Property. National Basketball League Broadcast Interviewing: Tony Jones, of Australia Lateline “Tony Jones Interviews”. Bronze, Louie Eroglu, (NSW), Best Media Coverage, Excellence Romanian Children. in Coverage of 2007–08 NBL Radio Current Affairs Reporting: Season: Peter Walsh and Andrea Anne Barker, AM, PM and The Bronze, Wayne McAllister, (NSW), Williamson, SA Grandstand. World Today, “NT Intervention”. Rohingyas, Mizoram Jews and Indeerjit Swarup. National Horticultural Media Radio Feature, Documentary or Association Australia (HMAA) Broadcast Special: Eurydice Aroney Gold, News Magazine: Laurel Awards 2007 and Sharon Davis, ABC Radio Louie Eroglu, (NSW), Kazakhstan: Gold Laurel, for most outstanding National, The Search for Edna Aral Sea. communicator of the last two Lavilla. years: Gardening Australia. Bronze, Louie Eroglu, (NSW), Radio News Reporting: Russian Churches and Spain: Information Technology (IT) Rafael Epstein, Mohamed Haneef. Costa Del Con. Laurel, ABC Television Online for outstanding achievement in Sport Feature Coverage: Bronze, Wayne McAllister, (NSW), digital communication (website): Wendy Page, Australian Story, Wrestling Guru. Gardening Australia. “Man of the Century”. Gold, Television Magazine: Television Laurel, for outstanding Television Current Affairs, Feature, Louie Eroglu, (NSW), achievement in communicating Documentary or Special The Missing Michaelangelo. through a television program, (More Than 20 Minutes): Matthew Bronze, David Martin, (NSW), segment or series: Josh Byrne, Brown and Wayne Harley, Vienna’s Men in Black. Permaculture and Organic Foreign Correspondent, “West Bank, Love and Betrayal”. Gardening, ABC Television. Bronze, David McMeekin, (ACT), Map Marvels. National Press Club of Australia Television News and Current Affairs Camera: Andrew Taylor, Health Journalism Awards, Best Mackellar Media Awards [NSW Documentary or Documentary Four Corners, “Forward Base Afghanistan”. Farmers Association] Series: Claire Gorman, 666 ABC Best City Broadcast: Paul Lockyer. Canberra, Organ Donation Project. State and Territory Best Rural Reporter: Emily Doak, Older People Speak Out Media Awards NSW Country Hour. Awards [OPSO] National Radio News, Public Australian Capital Territory NSW Cancer Council Affairs, Interviews: Annie 2008 ACT Chief Minister’s NSW State Medal: 1233 ABC Thomson, Street Stories. Awards Newcastle staff, Emergency Taylor Award for Excellence in Broadcasts for Storm Emergency, Journalism: Claire Gorman. June 2007.

210 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 21—ABC Awards 2007–08 continued NSW Premier’s History Awards Older People Speak Out Media Gold, Robert Hill, (SA), North Audio/Visual History Prize: Awards (Qld)) Korean Refugees. The Archive Project: The Realist Radio News, Interviews and Film Unit in Cold War Australia, Current Affairs: Steve Austin, ABC Silver, Brant Cumming, (SA), John Hughes, Early Works, Local Radio Qld for Interview on Love and Betrayal. ABC Television. Aged Care. Silver, Robert Hill, (SA), China’s Royal Agricultural Society Queensland Media Awards Cancer Cure. Outstanding Contribution by an Best Radio Current Affairs or Bronze, Robert Hill, (SA), Xinjiang Individual: Simon Marnie, 702 ABC Feature (Television and Radio): HIV, China. Sydney, Weekends. Antony Funnell and Andrew Davies, The Media Report, “Cross Gold Television Magazine: Brant The Newcastle Alliance Media Changes and the State of Cumming, (SA), Hejaz Railway. Community Appreciation Award: Regional Media”. 1233 ABC Newcastle, for valued Gold, Robert Hill, (SA), Adelaide contribution to the community. Best Television Current Affairs, Holocaust Artist. Documentary or Feature (Television Northern Territory and Radio): Roger Carter, Silver, Brant Cumming, (SA), Northern Territory Media Australian Story, “A Red Hot Go”. TV News. Awards Best Broadcast Interview and Freelance Journalist Prize (All Silver, Robert Hill, (SA), Best Television News Journalism: Media): Heather Stewart, China’s Siberian Tigers. ABC Radio National and The Melinda James. Bronze, Marcus Alborn, (SA), Courier Mail, Breaking The Restoration. Best Camera Work: Stephen Silence: Mentally Ill in Regional Cavenagh. Queensland. Media Arts and Entertainment Alliance (SA) Best Radio Feature: Danielle Parry. Journalists of the Year and Silver Award, Best Radio Excellence in Rural Journalism Best Radio News Journalism: Broadcaster: Peter Goers, 891 ABC (All Media): Sally Sara and Pip Kirsty Nancarrow. Adelaide, Evenings. Courtney, Landline, “Black Dog”. Journalist of the Year and South Australian Department Queensland Premier’s Literary Best Regional Coverage and of Health Awards Best Television Feature: Sara Dr Margaret Tobin Award: for Television Script—QUT Creative Everingham. excellence in promoting positive Industries Award: Sue Smith, mental health by reporting mental Bastard Boys. Queensland illness and mental health in a Australian Cinematographers Queensland Surf Lifesaving balanced and respectful way, Society Awards [Qld/NT] Awards 2007 891 ABC Adelaide, Evenings. Gold, Current Affairs: Craig Queensland Surf Lifesaving Award: Berkman, (Qld), Road to Damascus. South Australian Media Awards 612 ABC Brisbane, Breakfast, Silver, Julie Duncan Memorial “Weekend Beach and Surf Silver, Brett Ramsay, (Qld), That Award for Best Journalism Student: Reports”. Sinking Feeling. Lisa Maksimovic. Science Writer—Department of Bronze, News Magazine: Mark Bronze, Best Coverage of Rural/ State Development Award Slade, (Qld), Spain—Flamenco. Regional Affairs: Jack Kerr, Writing: Richard Smith, Crude. SA—From Corner to Corner. Gold, Television Magazine: Anthony Sines, (Qld), Body of South Australia Bronze, Best Coverage of Social Archbishop of Adelaide Media Evidence. Equity Affairs: Janye Stinson, Citations Homeless Legal. Disability Services Queensland Radio: Nance Haxtons, PM Disability Action Week Media “Sounds of Summer”, for an Bronze, Best Radio Current Affairs Awards: Ingrid Just, ABC Regional outstanding radio report on the Report: Iskhandar Razak, Food in Radio, Early Afternoons, “Stories work of Operation Flinders. the APY Lands. on Disability: Listeners Memories of Polio”. Television: Paul McCarthy, Stateline. Bronze, Best Radio News Reporting: Jason Om, “Various”. Gold Coast Media Awards Australian Cinematographers’ Best Radio News Story: Nicole Dyer, Society Awards [SA/WA] Briony Petch and Sharlene King. Gold, Current Affairs: Brant Cumming, (SA), Retaking Ramadi.

ABC APPENDICES 211 Appendices for the year ended 30 June 2008

Appendix 21—ABC Awards 2007–08 continued Tasmania Victorian Fire Awareness Australasian Performing Rights Tasmanian Media Awards Awards—Metropolitan Fire Association (APRA)/ Australian Award for Excellence in Radio and Emergency Services Board Guild of Screen Composers Current Affairs: Simon Cullen. (MFB) (AGSC) Screen Music Awards Media Award: ABC Gippsland for Best Music for Children’s Television: Award for Excellence in Radio overall bush fire coverage. Luke Jurevicius, Dust Echoes 2, ABC News: Simon Cullen. Music Publishing. Western Australia Award for Excellence in Reporting Royal Agricultural Society (WA) Australia Council on Municipal Affairs: Airlie Ward. Best Radio Story: Natasha Literature International Market Harradine and Diana Darmody, Development Program Grant: Award for Excellence in Television ABC Geraldton, Showbag ABC Books. Current Affairs: Airlie Ward. Showdown. Australia Recording Industry Victoria Western Australia Football Association [ARIA] Awards Australian Cinematographers Media Guild/ Western Australia Best Children’s Album: The Wiggles, Society Awards [Vic/Tas] Football Commission [WAFC] Pop Go The Wiggles, ABC for Kids Silver, Wildlife and Nature Films: Awards Music. David Parer, Australia: Land of 2007 Brien Thirley Best Radio Parrots. Expert Commentator: Ken Judge, Australia Recording Industry Association [ARIA] Fine Arts 2007 Melbourne Press Club ABC Radio. Awards Quill Awards 2007 Country Football League Best Classical Album: Richard Tognetti, Best Radio Current Affairs Report: Award: Natasha Harradine and Australian Chamber Orchestra, Bach Josephine Cafagna, AM. Diana Darmody, Cunderdin Football Violin Concertos, ABC Classics. Best Television Camera Work in Forum, ABC Radio. Best Original Soundtrack/Cast/Show News and Current Affairs: Peter 2007 Tim Flynn Best Radio Match Album: Choir of Hard Knocks, ABC Drought, ABC Television News. Caller: Glenn Mitchell, ABC Radio Classics. Best Television Current Affairs Sport. Country Music Association of Report: Heather Ewart, The 7.30 Western Australia Media Australia [CMAA] Awards Report. Awards APRA Song of the Year: Written by The Monash University Gold Quill: Best Electronic Feature: David de Sara Storer, Land Cries Out, ABC Heather Ewart, The 7.30 Report. Vos, Restoration. Music Publishing.

Rural Press Club of Victoria Broadcast Graphics: RollerCoaster. Single of the Year, Video Clip of the Annual Media Awards Year and Vocal Collaboration of the West Australian Cricket Best Feature Story—Radio: ABC Year: Lee Kernaghan, Adam Brand and Association Rural, National Murray-Darling Steve Forde, Spirit Of The Bush, ABC Best Cricket Commentator: Glenn Outside Broadcast, Beyond Music. Mitchell, ABC Radio Sport Western Reasonable Drought. Australia. Country Music Association State Government Meritorious of Australia [CMAA] Achiever Best Cricket Expert: Terry Alderman, Service Award Awards ABC Cricket Commentator. Outstanding Contribution over an Music Publishing Company of the Year: ABC Music Publishing. extended period to public safety: Best Feature Program Promoting ABC Local Radio Victoria. Cricket: Clint Wheeldon, ABC Radio Queensland Premier’s Literary Sport Western Australia. Victoria Law Foundation Awards Children’s Book Award: Glenda Best Report on Television—Long ABC Commercial Awards Millard, Layla, Queen of Hearts, ABC Form and the Tony Smith Award ABC Fiction Award Children’s Books. for reporting which promotes an Kain Massin, God for the Killing. understanding of the work of the Other Awards courts: Kathy Bowlen, Stateline, ABC Retail Awards Australasian Reporting Awards for interview with OPP Geoffrey ABC Centre of the Year: Dymocks Gold: ABC Annual Report Horgan. Booksellers, Claremont, Western 2006–07. Australia. Victoria Racing Club 2008 Australian of the Year ABC Radio Sport Victoria, ABC Shop of the Year: Pearl Hall, Lee Kernaghan. Grandstand, Coverage of Derby Day Chermside, Queensland. at Flemington. 2008 Local Hero of the Year Jonathon Welch.

212 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 22—Television Transmission Frequencies Digital Television Manly/Mosman 30 Currumbin 62 Burra 55 Manning River 7 Darling Downs 37 Coffin Bay 44 Australian Capital Mansfield 60† Dysart 55† Cowell 45 Territory Merewether 37 Eidsvold 56 Elizabeth South 64 Canberra 9A Merriwa 48† Emerald 9 Keith 38 Tuggeranong 59 Mudgee 56 Esk 39 Kingston SE/Robe 55 Weston Creek/ Murrumbidgee Gladstone East 33 Lameroo 58 Woden 59 Irrigation Area 11 Gladstone West 47 Naracoorte 51 Murwillumbah 29 Gold Coast 62 Pinnaroo 55 New South Wales Narooma 56 Goondiwindi 56 Port Lincoln 59 Albury North 31 Newcastle 37 Gordonvale 42 Quorn 55 Armidale 32 Nowra North 66 Gympie 62 Renmark/Loxton 39 Ashford 59† Nyngan 53 Gympie Town 62 South East 39 Balranald 40† Oberon 56 Herberton 67 Spencer Gulf North 38 Batemans Bay/ Portland/ Hervey Bay 56 Tumby Bay 49 Moruya 9A Wallerawang 56 Mackay 10 Victor Harbor 56 Bathurst 7 Port Stephens 30 Mareeba 42 Waikerie 55 Bega 35 Richmond/Tweed 29 Middlemount 43† Bombala 62 Stanwell Park 52 Miles 63 Tasmania Bonalbo 53† SW Slopes/E Riverina 46 Miriam Vale 56 Acton Road 36# Bouddi 37 Sydney 12 Mission Beach 56 Barrington Valley 48 Bowral/Mittagong 52 Tamworth 54 Monto 57 Bicheno 36† Braidwood 56 Tenterfield 58† Moranbah 48† Binalong bay 37† Broken Hill 10 Thredbo 33 Moranbah Town 54† Burnie 67 Cassilis 30† Tumut 53† Mossman 40 Cygnet 44 Central Tablelands 36 Ulladulla 28 Mount Isa 7 Derby 65† Central Western Upper Hunter 7 Moura 53† Dover 58 Slopes 12 Upper Namoi 8 Murgon 56† Dover South 43 Cobar 6 Vacy 32 Nambour 62 East Devonport 45 Coffs Harbour 61 Wagga Wagga 55 Nebo 54† Geeveston 58 Condobolin 64 Walcha 48† Noosa/Tewantin 62 Gladstone 65† Cooma 55 Wollongong 52 Port Douglas 54 Hobart 8 Cooma/Monaro 29 Wyong 37 Proserpine 52 Hobart NE Suburbs 56 Cowra 62 Young 10 Ravenshoe 42 Launceston 65 Deniliquin 55 Redlynch 61 Lileah 9 Dubbo 58 Northern Territory Rockhampton 11 Lilydale 65† Dungog 59 Alice Springs 8 Rockhampton East 57 Meander/ Eden 55 Darwin 30 Shute Harbour 56 Elizabeth Town 55 Glen Innes 59† Katherine 8 Southern Downs 45 Montumana Link 59 Gloucester 41 Stuart 54 NE Tasmania 41 Gold Coast Southern 62 Queensland Sunshine Coast 62 New Norfolk 57 Gosford 37 Airlie Beach 50 Tara 56 Orford 36 Goulburn 56 Ayr 62 Texas 56 Penguin 45 Grafton/Kempsey 36 Babinda 42 Theodore 53 Port Sorell 53† Hay 55† Bell 55 Toowoomba 55 Ringarooma Valley 65† Illawarra 51 Blackwater 47 Townsville 31 Rosebery 32# Inverell 59† Boonah 42 Townsville North 54 Savage River/ Jerilderie 55† Bowen 49 Tully 56 Waratah 39† Jindabyne 59 Boyne Island 56 Wangetti 42 Smithton 31 Kandos 56 Brisbane 12 Warwick 56 St Helens 37† Khancoban 59 Cairns 8 Wide Bay 9A St Marys 53† Kings Cross 30 Cairns East 42 Yeppoon 57 Strahan 58† Kotara 37 Cairns North 42 Swansea 58† Kyogle 58† Capella 31 South Australia Taroona 45 Laurieton 60 Charters Towers 54 Adelaide 12 Ulverstone 45 Lithgow 31 Clermont 54† Adelaide Foothills 64 Waratah 54 Lithgow East 56 Collinsville 56 Bordertown 53 Wynyard 45

ABC APPENDICES 213 Appendices for the year ended 30 June 2008

Appendix 22—Television Transmission Frequencies continued Digital Television Western Australia Byron Bay 58* Lismore East 56* Capertee 52* continued Albany 8 Lithgow 32 Augusta 55† Captains Flat 55* Lithgow East 55 Victoria Broome 9 Cassilis 42 Long Flat 49* Alexandra 60† Bunbury 36 Central Tablelands 1 Lord Howe Island Alexandra Environs 32† Carnarvon 6 Central Western North 9* Apollo Bay 54 Central Agricultural 45 Slopes 11 Lord Howe Island Bairnsdale 56 Esperance 9A Cobar 2 South 8* Ballarat 41 Geraldton 41 Coffs Harbour 60 Maclean/Ashby 58* Bendigo 48 Kalgoorlie 9A Collarenebri 30 Manly/Mosman 42 Bonnie Doon 32† Karratha 53 Condobolin 65 Manning River 6 Bright 31 Manjimup 58 Coolah 56 Mannus 67* Bruthen 38 Narrogin 58 Cooma 0 Megalong 55* Cann River 12 Northam 57† Cooma (Town) 56 Menindee 9 Casterton 54 Perth 12 Cootamundra 59* Merewether 50 Churchill 49 Port Hedland 8 Cowra 63 Merriwa 8 Cobden 59 Roebourne 9A Crookwell 45 Mount George 28* Colac 52 Roleystone 56 Darbys Falls 58* Mount Kembla 39* Coleraine 42 Southern Deepwater 62* Mudgee 55 Corryong 32 Agricultural 11 Deniliquin 57 Mudgee Town 54* Eildon 34† Toodyay 56 Drake 59* Mungindi 10 Eildon (Town) 58† Wagin 38 Dubbo 57 Murrumbidgee Ferntree Gully 47 Dungog 60 Irrigation Area 7 Foster 56 Analog Television Eastgrove 40* Murrurundi 6 Genoa 30 Eden 1 Murwillumbah 60 Australian Capital Goulburn Valley 37 Elizabeth Beach 57* Narooma 0 Territory Halls Gap 54 Emmaville 55 Newcastle 5A Canberra 9 Hopetoun 34† Enngonia 69* Newcastle 48 Conder 49* Horsham 55 Eugowra 55* Nowra North 32 Fraser 56 Kiewa 41 Forster 47* Nundle 56* Tuggeranong 60 Lakes Entrance 61 Glen Davis 48* Nymagee 66* Weston Creek/ Latrobe Valley 42 Glen Innes 50 Nyngan 3 Woden 55 Lorne 58 Glengarry and Oberon 57 Mallacoota 56 New South Wales Grawin 67* Ocean Shores 56* Marysville 60 Adelong 67* Gloucester 42 Orange (Rosewood) 55* Melbourne 12 Albury North 56 Goodooga 8 Patonga 46* Mildura/Sunraysia 11 Araluen 56 Gosford 46 Peak Hill 55* Murray Valley 58 Armidale 33 Goulburn 55 Portland Town 55* Myrtleford 53 Armidale North 5A Grafton/Kempsey 2 Portland/ Nhill 66 Ashford 5A Gunning 58* Wallerawang 57 Nowa Nowa 51 Balranald 39 Hartley 48* Quirindi 5A Orbost 37 Batemans Bay/ Hay 66 Richmond/Tweed 6 Portland 59 Moruya 9 Hillston 62* Smiths Lake 55* Rosebud 60 Bathurst 6 Illawarra 56 Stanwell Park 33 Safety Beach 60 Batlow 68* Inverell 2 Stroud 63* Selby 47 Bega/Cooma 8 Ivanhoe 6 SW Slopes/E Riverina 0 Seymour 53 Berry 58* Jerilderie 10 Sydney 2 South Yarra 60 Bolivia 37* Jindabyne 60 Talbingo 67* Tawonga South 31† Bonalbo 55 Junee 58* Tamworth 55 Upper Murray 9A Bonny Hills 49* Kandos 60 Tamworth City 2 Upwey 47 Booral 62* Kangaroo Valley 58* Telegraph Point 49* Warburton 60 Bouddi 67 Khancoban 60 Tenterfield 69 Warrnambool 2 Bourke 7 Kings Cross 46 Thredbo 34 Warrnambool City 59 Bowral/Mittagong 33 Kotara 58 Tottenham 10 Western Victoria 6 Braidwood 57 Kyogle 57 Tullamore 55* Yea 34 Broken Hill 2 Laurieton 44 Tullibigeal 69* Burra Creek 55* Lightning Ridge 10 Tumbarumba 66*

214 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 22—Television Transmission Frequencies continued Tumut 57 Imanpa 63* Ayton 62* Emerald 11 Tweed Heads 31 Jabiru 8 Babinda 54 Eromanga 66* Ulladulla 33 Jim Jim 69* Ballard 33 Esk 55 Upper Hunter 8 Kalkaringi 57* Ballera 56* Eulo 69* Upper Namoi 7 Katherine 7 Bancroft 55* Flame Tree and Uralla 56* Katherine Gorge 62* Barcaldine 10 Jubilee Pocket 54* Urbenville 58* Kings Canyon Resort 69* Bedourie 7 Flying Fish Point 58* Vacy 31 Kintore 57* Bell 56 Forsayth 56* Wagga Wagga 56 Knocker Bay 58* Birdsville 8 Georgetown 7 Walcha 6 Laramba 56* Blackall 9 Gladstone East 32 Walgett 69 Maningrida 63* Blackwater 8 Gladstone West 55 Warialda 52* Mary River 65* Bogantungan 69* Glenden 47* White Cliffs 69* Mataranka 8 Bollon 69* Gold Coast 49 Wilcannia 8 Maxwell Creek Boonah 57 Goondiwindi 6 Wollongong 30 Forestry HQ 47* Boulia 8 Gordonvale 55 Woronora 46* Mereenie 67* Bowen 5A Greenvale 8 Wyong 42 Minjilang 69* Boyne Island 57 Gunpowder 69* Young 11 Mount Liebig 57* Brisbane 2 Gununa 69* Newcastle Waters 8 Burdekin Falls 69* Gympie 45 Northern Territory Nhulunbuy 11 Burketown 69* Gympie Town 57 Adelaide River 11 Numbulwar 69* Byfield 55* Herberton 60 Alexandria Station Nyirripi 57* Hervey Bay 55 Homestead 63* Cairns 9 Peppimenarti 69* Hope Vale 69* Ali Curung 57* Cairns East 41 Pine Creek 10 Horseshoe Bay 56* Alice Springs 7 Cairns North 56 Port Bremmer 56* Hughenden 9 Alice Springs North 69* Camooweal 8 Santa Teresa 68* Hungerford 69* Ampilatwatja 67* Canungra 60* South Alligator— Ilfracombe 59* Angurugu 58* Cape Flattery Mine 69* Kakadu Resort 65* Capella 32 Injinoo 55* Areyonga 66* Tennant Creek 9 Arlparra 60* Cardwell 69* Injune 8 Ti Tree 67* Charleville 9 Isisford 7 Barunga 69* Timber Creek 69* Charters Towers 44 Jackson Oil Field 69* Batchelor 69* Tindal 47* Chillagoe 69* Jericho 7 Bathurst Island 11 Tipperary 66* Clairview 69* Julia Creek 10 Bathurst Island 69* Uluru 69* Clermont 10 Jundah 69* Bickerton Island 60* Umbakumba 56* Cloncurry 7 Karumba 6 Borroloola 6 Urapunga 68* Coen 8 Kelso 59* Brunette Downs 59* Wadeye 69* Collinsville 55 Kooralbyn 56* Canteen Creek 63* Willowra 57* Conondale 57* Kowanyama 69* Cattle Creek 68* Wilora 57* Cooktown 67 Kubin 53* Cooinda 45* Wudykapildiya 69* Coppabella 55* Lakeland 69 Daguragu 69* Yarralin 69* Corfield 10 Lakeland Roadhouse 57* Daly River 10 Yirrkala 60* Cow Bay 48* Laura 8 Darwin 6 Yuelamu 56* Cracow 68* Little Mulgrave 45* Darwin 46* Yuendumu 55* Crows Nest 58* Lockhart River 69* Darwin North 55 Yulara 67* Docker River 51* Croydon 8 Longreach 6 Douglas Daly 63* Queensland Cunnamulla 10 Mackay 8 East Alligator 65* Adavale 69* Currumbin 33 Mapoon 69* Elliott 58* Agnes Water 53* Daintree Village 59* Mareeba 54 Engawala 57* Airlie Beach 49 Dajarra 69* Maroon 56* Finke 54* Alligator Creek 58* Darling Downs 32 Meandarra 59 Galiwinku 8 Almaden 64* Dimbulah 46 Middlemount 8 Gapuwiyak 69* Alpha 8 Dingo Beach 57* Miles 9 Groote Eylandt 7 Anakie 59* Dirranbandi 7 Miriam Vale/Bororen 55 Haasts Bluff 57* Aramac 11 Dysart 2 Mission Beach 2 Harts Range 69* Atherton IBL 68 Eidsvold 57 Mitchell 6 Hodgson Downs 69* Augathella 11 Einsleigh 66* Monto 56 Imangara 57* Ayr 63 Eloise Mine 66* Moonford 40*

ABC APPENDICES 215 Appendices for the year ended 30 June 2008

Appendix 22—Television Transmission Frequencies continued Analog Television Tambo 6 Fregon 54* Yankalilla 56* Tara 57 Glendambo 69* Yunta 69* continued Taroom 11 Golden Grove 56* Tasmania Moore 33 Texas 11 Gumeracha 56* Acton Road 55 Moranbah 5A Thallon 69* Hallett Cove 63 Avoca 45 Moranbah Town 55 Thangool 58* Hawker 48 Barrington Valley 46 Morven 7 Thargomindah 69* Indulkana 54* Bicheno 10 Mossman 41 Theodore 58 Kalka 53* Binalong Bay 33 Mossman South 59* Thursday Island 8 Kanpi 53* Blackstone (Tas) 55* Mount Alford 55* Tieri 68* Keith 42 Burnie 58 Mount Garnet 2 Tin Can Bay 55* Kenmore Park 54* Cygnet 45 Mount Isa 6 Toogoolawah 59* Kingston SE/Robe 56 Derby (Tas) 57 Mount Molloy 7 Toowoomba 56 Lameroo 57 Dover 56 Mount Morgan 56* Townsville 3 Leigh Creek South 9 Dover South 44 Mount Surprise 55* Townsville North 55 Lyndoch 56* Eaglehawk Neck 56* Moura 54 Trinity Beach 45 Mannum 66* East Devonport 57 Murgon 57 Tully 55 Marion Bay 56* Forth 43* Muttaburra 8 Tully Heads 54* Marla 69* Geeveston 57 Nambour 58 Wallumbilla 46* Marree 8 Gladstone 54 Napranum 63* Wandoan 5A Melrose/Wilmington 59* Wangetti 51 Mimili 54* Goshen/Goulds Nebo 55 Country 57 Warwick 55 Mintabie 64* Nelly Bay 30* Gunns Plains 57* Weipa 7 Moomba 69* New Mapoon 64* Hillwood 46 Wide Bay 6 Myponga 39* Noosa/Tewantin 32 Hobart 2 Normanton 8 Willows 59* Naracoorte 57 Nepabunna 69* Hobart NE Suburbs 57 Osborne Mines 63* Windorah 69* Normanville 57* King Island 11 Paluma 59* Winton 8 Nyapari 54* Launceston 56 Pentland 8 Wujal Wujal 69* Oak Valley 67* Lileah 8 Pormpuraaw 69* Wyandra 69* Oodnadatta 60* Lilydale 57 Port Douglas 55 Yaraka 30* Orroroo 69* Little Swanport/ Proserpine 56 Yarrabah 69* Penong 69* Ravensdale 56* Quilpie 8 Yeppoon 56 Peterhead 56* Mangana 55 Rathdowney 40* Yowah 69* Pinnaroo 56 Maydena 61* Ravenshoe 41 Yuleba 68* Pipalyatjara 51* Meander 56 Redlynch 60 South Australia Port Lincoln 60 Mole Creek 57* Richmond 6 Adelaide 2 Quorn 47 NE Tasmania 32 Rockhampton 9 Adelaide Foothills 46 Rawnsley Park Neika/Leslie Vale 56* Rockhampton East 55 Amata 54* Station 69* New Norfolk 56 Roma 7 Andamooka 8 Renmark/Loxton 3 Orford 55 Rosedale 57* Angaston 58* Roxby Downs 56 Paloona 47* Sapphire/Rubyvale 46* Arkaroola 69* South East 1 Penguin 31 Sarina 55* Balfours Well 55* Spencer Gulf North 1 Port Arthur 56* Scherger 50* Bookabie 68* Streaky Bay 10 Port Sorell 64 Shute Harbour 2 Bordertown 2 Swan Reach 66* Pyengana Valley 33 Smithfield Heights 56 Burra 56 Truro Grove 66* Queenstown/Zeehan 56 Somerset Dam 60* Cape Jervis 46* Tumby Bay 32 Ringarooma 55 Southern Downs 1 Caralue Bluff 59 Umuwa 54* Rosebery 33 Speewah 55* Carrickalinga 55* Victor Harbor 55 Savage River 4 Springsure 8 Ceduna/Smoky Bay 9 Waikerie 56 Sisters Beach 60* St George 8 Coffin Bay 45 Wallatinna 50* Smithton 32 St Lawrence 68* Coober Pedy 8 Watarru 54* South Springfield 56 Stanage Bay 68* Cowell 6 Watinuma 53* St Helens 31 Stonehenge 69* Cudlee Creek 54* William Creek 69* St Marys 56 Stuart 59 Elizabeth South 63 Wirrulla 8 Strahan 57 Sue Island 55* Elliston 69* Woomera 7 Strathgordon 43 Sunshine Coast 40 Ernabella 54* Wudinna 30 Swansea 57 Surat 11 Eudunda 66* Yalata 66* Taroona 46

216 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 22—Television Transmission Frequencies continued Tullah 55* Kiewa 57 Camballin 68* Kununurra 9 Ulverstone 59 Lakes Entrance 32 Carnarvon 7 Kununurra East 68 Upper Derwent Latrobe Valley 40 Central Agricultural 5A La Grange 57* Valley 58* Lorne 57 Cervantes 46 Lake Grace 33 Waratah 57 Mallacoota 57 Christmas Island Lake Gregory 68* Wayatinah 46* Mansfield 50 Drumsite 6* Lake King 69* Weldborough 56 Marysville 46 Christmas Island Lancelin 53* Wynyard 33 Melbourne 2 Rocky Point 57* Laverton 10 Mildura/Sunraysia 6 Coalmine Beach 65* Learmonth 66* Victoria Mitta Mitta 53* Cocos Islands (West Leeman 5A Alexandra 59 Monbulk 56* Island) 9* Leinster 10 Alexandra Environs 31 Murray Valley 2 Condingup/Howick 6 Leonora 8 Anglesea and Aireys Murrayville 63* Coolgardie 63* Mandurah 57* Inlet 56* Myrtleford 2 Coonana 57* Manjimup 57 Apollo Bay 55 Coral Bay 68* Nhill 9 Marble Bar 8 Bairnsdale 57 Cue 10 Nowa Nowa 55 Margaret River 57 Ballarat 42 Curtin 69* Omeo 32 Marvel Loch 55* Bemm River 58* Dalwallinu 46 Orbost 2 Maryville 56* Bendigo 1 Dampier 29 Port Campbell 54* Meekatharra 8 Blackwood 61* Denham 8 Portland 60 Menzies 10 Bonnie Doon 58 Denmark 67* Rosebud 56* Merredin 8 Boolarra 56* Derby 8 Safety Beach 61 Monkey Mia 58* Bright 32 Djarindjin 56* Selby 57 Moora 60 Bruthen 53 Dongara 61* Seymour 55 Morawa 8 Buchan 65* Eneabba 46 South Yarra 61 Mount Magnet 8 Buxton 33* Esperance 10 Swifts Creek 59 Mukinbudin 31* Cann River 11 Eucla 69* Tallangatta Valley 53* Mullewa 9 Casterton 55 Exmouth 8 Tawonga South 32 Munglinup 69* Churchill 55 Fitzroy Crossing 58 Tidal River 67* Muradup 67* Cobden 8 Gairdner 68* Underbool 63* Murchison 63* Cohuna 68* Gascoyne Junction 66* Upper Murray 1 Murrin Murrin 65* Colac 5A Geraldton 6 Upwey 39 Nannup 32 Coleraine 2 Warburton (Vic) 61 Gnowangerup 69* Corryong 9 Golden Grove Mine 65* Narembeen 64 Warrnambool 2 Narrogin 57 Dargo 57* Warrnambool City 29 Gracetown 61* Dartmouth 54* Halls Creek 8 Newdegate 66* Western Victoria 5A Newman 7 Eildon 33 Wye River 52* Hopetoun (WA) 65 Eildon town 57 Hyden 29* Norseman 7 Yea 33 North Rankin 61* Ensay 55* Yendon/Lal Lal 67* Jameson Falls Creek 56* (Mantamaru) 57* Northam 56 Ferntree Gully 56 Western Australia Jerramungup 69* Northampton 8 Flowerdale and Albany 7 Jundee Gold Mine 68* Northcliffe 56* Hazeldene 56* Albany West 63* Jurien 55 Nullagine 50* Foster 57 Argyle 69 Kalbarri 9 Nyabing 66* Freeburgh/Smoko 56* Augusta 56 Kalgoorlie 6 One Arm Point 69* Geelong (Newtown) 56* Badgingarra 68* Kambalda 55 Ongerup 67* Genoa 31 Bayulu 45 Karalundi 68* Onslow 8 Gisborne 56* Beacon 69* Karilywara 57* Ora Banda 59* Goulburn Valley 40 Bencubbin 68* Karratha 54 Oriental Well 67* Halls Gap 55 Boddington 68* Karratha South 42* Pallottine Mission 69* Harrietville 57* Borden 65* Katanning 7 Pannawonica 11 Healesville 57* Bremer Bay 69* Kellerberrin 41* Paraburdoo 6 Hopetoun-Beulah 56 Bremer Bay South 67* Kojonup 69 Peaceful Bay 67* Horsham 45 Bridgetown 56 Kondinin 69* Pemberton 31 Howqua 57* Broome 8 Koolyanobbing 11 Perth 2 Jamieson 58* Bruce Rock 66* Koorda 52* Perth East 49* Jeeralang/Yinnar Bunbury 5 Kulin 31* Pingrup 67* South 54* Burringurrah 69* Kununoppin 67* Port Hedland 7

ABC APPENDICES 217 Appendices for the year ended 30 June 2008

Appendix 22—Television Transmission Frequencies continued Analog Television Wanarn 57* Imanpa 66 St Pauls 66 Wandering 58* Kintore 66 Stephens Island 65 continued Warakurna 57* Lajamanu 63 Sue Island 64 Prevelly 65* Warburton (WA) 57* Maningrida 66 Umagico 59 Punmu 66* Warmun 56* Milikapiti 66 Woorabinda 66 Quinninup 56* Warralong 60* Milingimbi 65 Wujal Wujal 66 Ravensthorpe 11 Wellstead 67* Minjilang 66 Yam Island 65 Roebourne 9 Westonia 65* Ngukurr 69 Yorke Islands 66 Roleystone 57 Wharton 69* Numbulwar 66 Salmon Gums 8 Wongan Hills 53* Oenpelli 66 South Australia Sandstone 63* Wongan Hills 6 Palumpa 66 Amata 66 Seabird 55* Wurreranginy Papunya 66 Ernabella 66 Southern Agricultural 2 Community 8* Peppimenarti 63 Fregon 66 Southern Cross 9 Wyndham 10 Pmara Jutunta 66 Indulkana 63 Tambellup 67* Yalgoo 10 Pularumpi 63 Western Australia Youngaleena 60* Tanami Gold Mine Ramingining 66 Balgo 66 Village 60* Santa Teresa 65 Beagle Bay 66 Telfer 60* BRACS Analog Umbakumba 65 Blackstone 69 Tjirrkarli 57* Television Wadeye 63 Coonana 66 Tjuntjuntjara 57* Wadeye 63 The Australian Cosmo Newberry 66 Tom Price 10 Warruwi 66 Communications and Djarindjin 65 Toodyay 40 Yirrkala 66 Media Authority has Jameson Trayning 69* issued a licence for a Yuelamu 65 (Mantamaru) 69 Useless Loop 68* community facility formerly Yuendumu 66 Jigalong 66 Vlaming Head 59* known as Broadcasting Queensland Kalumburu 66 WA Pipeline Project for Remote Aboriginal Kanpa 66 CS No.1 43* Aurukun 66 Communities Scheme Karilywara 66 WA Pipeline Project Badu Island 64 (BRACS). Communities Kiwirrkurra 66 CS No.2 43* with such facilities have a Bamaga 66 La Grange 66 WA Pipeline Project transmitter which allows Boigu Island 66 Looma 66 CS No.3 43* rebroadcasting of the ABC Coconut Island 66 Oombulgurri 66 WA Pipeline Project or programming from Darnley Island 66 CS No.4 43* other sources. Gununa 63 Tjirrkarli 69 WA Pipeline Project Hope Vale 66 Tjukurla 66 CS No.5 43* Northern Territory Injinoo 64 Tjuntjuntjara 66 WA Pipeline Project Ali Curung 66 Kowanyama 63 Wanarn 66 CS No.6 43* Barunga 63 Kubin 65 Warakurna 66 WA Pipeline Project Bathurst Island 66 Lockhart River 63 Warburton (WA) 69 CS No.7 43* Beswick 69 Mabuiag Island 66 Warmun 65 WA Pipeline Project Bulman 65 Murray Islands 66 Wingellina 66 CS No.8 43* Daguragu 63 New Mapoon 58 Yandeearra 66 Waddi Bush Resort 61* Finke 66 Pormpuraaw 66 Yandeearra 66 Wagin 8 Galiwinku 66 Saibai Island 66 Yungngora 66 Walpole 57* Hermannsburg 63 Seisia 65 *SBRS—The Australian Communications and Media Authority has issued a licence to rebroadcast the service indicated under the Self-Help Broadcasting Reception Scheme. Transmission facilities are provided by the licensee. † New Services established in 2007–08. # Services in testing during 2007–08.

Television Transmitter Statistics ACT NSW NT Qld SA Tas Vic WA Total Digital 3 77 3 68 20 36 52 20 279* —SBRS 0 0 0 0 0 0 0 0 0 Analog 4 93 16 122 33 45 54 73 440 —SBRS 1 55 64 90 48 14 30 102 404 BRACS 0 0 33 26 4 0 0 26 89 Total 8 225 116 306 105 95 136 221 1 212 *279 represents total number of services as at 30 June 2008, of which six are still to be commissioned.

218 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 23—Radio Transmission Frequencies ABC Local Radio Sydney 702 Nyirripi 107.7* Georgetown 106.1 Talbingo 88.9* Palumpa 102.9* Gladstone 99.1 Australian Capital Tamworth 648 Pine Creek 106.1 Glenden 92.5 Territory Taree 756 Ramingining 107.3* Gold Coast 91.7 Canberra 666 Tenterfield 88.9 Ranger Uranium Goondiwindi 92.7 Thredbo 88.9 Mine 88.5* Goonyella 89.7* New South Wales Tottenham 98.9 Tanami 96.1* Greenvale 105.9 Armidale 101.9 Tumbarumba 102.9* Tennant Creek 106.1 Gunpowder 106.1* Ashford 107.9 Tumut 97.9 Ti Tree 107.7* Gununa 92.7* Batemans Bay/ Timber Creek 106.9* Gympie 95.3 Moruya 103.5 Upper Hunter (Muswellbrook) 105.7 Uluru 93.3* Gympie 1566 Bega 810 Bombala 94.1 Upper Namoi 99.1 Umbakumba 104.7* Hope Vale 106.1* Bonalbo 91.3 Wagga Wagga 102.7 Warruwi 103.7* Hughenden 1485 Broken Hill 999 Walcha 88.5 Wilora 107.3* Hungerford 106.1* Byrock 657 Walgett 105.9 Yirrkala 92.5* Ilfracombe 97.9* Central Western White Cliffs 107.7* Yuelamu 100.1* Injune 105.9 Slopes 107.1 Wilcannia 1584 Yulara 99.7* Jackson Oil Field 102.9* Cobar 106.1 Young 96.3 Jackson Oil Field 107.7* Queensland Cooma 1602 Julia Creek 567 Northern Territory Airlie Beach 89.9 Corowa 675 Karumba 106.1 Adelaide River 98.9 Almaden 106.5* Crookwell 106.9 Kowanyama 106.1* Alexandria 105.5* Alpha 105.7 Cumnock 549 Lady Annie Mine 98.1* Alice Springs 783 Atherton 720 Dubbo 95.9 Lakeland 106.1 Bathurst Island 91.3 Aurukun 102.9* Eden 106.3 Laura 106.1 Bickerton Island 105.7* Ayton 103.9* Glen Innes 819 Lockhart River 106.1* Borroloola 106.1 Babinda 94.1 Gloucester 100.9 Longreach 540 Brunette Downs 106.7* Ballera 105.9* Goodooga 99.3 Mackay 101.1 Bulman 102.9* Bedourie 106.1 Gosford 92.5 Middlemount 106.1 Daly River 106.1 Biloela 94.9 Goulburn (Town) 90.3 Miriam Vale 88.3 Birdsville 106.1 Grafton 738 Darwin 105.7 Mission Beach 89.3 Bogantungan 106.1* Grafton/Kempsey 92.3 Docker River 107.7* Mitchell 106.1 Boulia 106.1 Hay 88.1 Elliott 105.3* Moranbah 104.9 Brisbane 612 Illawarra 97.3 Engawala 100.3* Mossman 639 Burketown 96.3* Ivanhoe 106.1 Galiwinku 105.9 Mount Cuthbert 107.5* Cairns (AM) 801 Jindabyne 95.5 Gapuwiyak 106.1* Mount Garnet 95.7 Cairns 106.7 Kandos 96.3 Groote Eylandt 106.1 Mount Isa 106.5 Kempsey 684 Haasts Bluff 105.9* Cairns North 95.5 Mount Molloy 95.7 Khancoban 89.7* Imangara 104.1* Camooweal 106.1 Mount Surprise 105.3* Lightning Ridge 92.1 Jabiru 747 Carmila 94.5* Moura 96.1 Lithgow 1395 Jim Jim 105.9* Charleville 603 Nambour 90.3 Manning River 95.5 Kalkaringi 98.1* Chillagoe 106.1* Normanton 105.7 Menindee 97.3 Katherine 106.1 Clairview 94.1* Osborne Mines 107.1* Merriwa 101.9 Kings Canyon Cloncurry 100.5* Pentland 106.1 Mudgee 99.5 Resort 89.1* Cloncurry 100.5* Pialba-Dundowran Murrumbidgee Laramba 107.7* Coen 105.9 (Wide Bay) 855 Irrigation Area 100.5 Maningrida 104.5* Collinsville 106.1 Pormpuraaw 106.1* Murrurundi 96.9 Mataranka 106.1 Cooktown 105.7 Quilpie 106.1 Murwillumbah 720 Mereenie Gas/ Croydon 105.9 Rockhampton 837 Muswellbrook 1044 Oil Field 96.3* Cunnamulla 106.1 Roma 105.7 Newcastle 1233 Milikapiti 94.1* Dimbulah 91.7 Roma/St George 711 Nyngan 95.1 Milingimbi 104.5* Dysart 91.7 Scherger 92.1* Port Stephens 95.9 Minjilang 102.9* Eaglefield Coal Southern Downs 104.9 Portland/ Mount Liebig 104.9* Mine 97.5* St Lawrence 94.9* Wallerawang 94.1 Newcastle Waters 106.1 Eidsvold 855 Tambo 105.9 Richmond/Tweed 94.5 Ngukurr 104.5* Einsleigh 96.9* Tarbat 102.9* SW Slopes/E Nhulunbuy 990 Emerald 1548 Taroom 106.1 Riverina 89.9 Numbulwar 104.5* Forsayth 105.3* Thargomindah 106.1*

ABC APPENDICES 219 Appendices for the year ended 30 June 2008

Appendix 23—Radio Transmission Frequencies continued ABC Local Radio Swansea 106.1 Esperance 837 Telfer 100.5* Exmouth 1188 Ti Tree (WA) 106.9* continued Waratah 103.3 Weldborough 97.3 Fitzroy Crossing 106.1 Tjirrkarli 106.1* Theodore 105.9 Geraldton 828 Tom Price 100.1* Thursday Island Victoria Halls Creek 106.1 Tom Price 102.5* (Torres Strait) 1062 Alexandra 102.9 Hope Downs Tom Price 567 Toowoomba 747 Apollo Bay 89.5 Village 94.9* Useless Loop 100.3* Townsville 630 Ballarat 107.9 Hopetoun Wagin 558 Tully 95.5 Bendigo 91.1 (R01 WA) 105.3 Walpole 106.1* Wandoan 98.1 Bright 89.7 Jack Hills Mine 91.9* Warakurna 101.9* Weipa 105.7* Cann River 106.1 Jameison 106.1* Warburton 106.1* Weipa 1044 Corryong 99.7 Kalbarri 106.1 West Angelas 94.5* Wide Bay 100.1 Eildon 97.3 Kalgoorlie 648 West Angelas 99.7* Flowerdale/ Kalumburu 104.5* Windarling 106.1* South Australia Hazeldene 97.3* Karratha 702 Wodgina 105.3* Adelaide 891 Goulburn Valley 97.7 Koolyanobbing 105.9* Wodgina 105.9* Andamooka 105.9 Horsham 594 Kununurra 819 Wyndham 1017 Coober Pedy 106.1 Latrobe Valley 100.7 Lake Gregory 107.7* Yalgoo 106.1 Glendambo 106.1* Mallacoota 104.9 Laverton 106.1 Yandicoogina 102.5* Leigh Creek Mansfield 103.7 Leonora 105.7 Yandicoogina Coalfield 99.3* Melbourne 774 Manjimup 738 Village 97.7* Leigh Creek South 1602 Mildura/Sunraysia 104.3 Marandoo 106.1* Marree 105.7 Murray Valley 102.1 Marble Bar 105.9 ABC Radio Mintabie 88.7* Myrtleford 91.7 Meekatharra 106.3 National Moomba 106.1* Omeo 720 Menzies 106.1 Mount Gambier 1476 Orbost 97.1 Mesa J Mine 92.5* Australian Capital Naracoorte 1161 Portland 96.9 Mount Magnet 105.7 Territory Oodnadatta 95.3* Sale 828 Mt Jackson 105.7* Canberra 846 Oxiana Mine 89.7* Upper Murray, Mt Keith New South Wales Port Lincoln 1485 Albury/ (Mine Village) 105.3* Armidale 720 Port Pirie 639 Wodonga 106.5 Murrin Murrin 92.5* Balranald 93.1 Renmark/Loxton 1062 Warrnambool 1602 Murrin Murrin Roxby Downs 102.7 Western Victoria 94.1 Open Cut Mine 99.3* Batemans Bay/ Moruya 105.1 Streaky Bay 693 Murrin Murrin Bathurst (City) 96.7 Todmorden 106.1* Western Australia Open Cut Mine 105.3* Bega/Cooma 100.9 Woomera 1584 Albany 630 Nannup 98.1 Yalata 105.9* Argyle 105.9 Newman 567 Bonalbo 92.1 Augusta 98.3 Nimary Gold Bourke 101.1 Tasmania Beagle Bay 103.7* Mine 103.3* Broken Hill 102.9 Bicheno 89.7 Blackstone 106.1* Norseman 105.7 Cadia Mine Site 98.7* Burnie 102.5 Bridgetown 1044 Northam 1215 Central Tablelands 104.3 Devonport East 100.5 Brockman Village 99.3* Northcliffe 105.9* Central Western Fingal 1161 Broome 675 Nullagine 106.3* Slopes 107.9 Hobart 936 Bunbury Packsaddle Village 97.7* Cobar 107.7 King Island 88.5 (Busselton) 684 Pannawonica 567 Condobolin 88.9 King Island 99.7* Cape Lambert 88.5* Paraburdoo 106.1* Cooma (Town) 95.3 Lileah 91.3 Carnarvon 846 Paraburdoo 567 Crookwell 107.7 Maydena 89.7* Channar Mine 92.5* Perth 720 Deniliquin 99.3 NE Tasmania 91.7 Cocos Islands Port Hedland 603 Eden 107.9 Orford 90.5 (West Island) 102.1* Punmu 107.3* Emmaville 93.1 Queenstown/ Coral Bay 104.9* Railway Construction Glen Innes 105.1 Zeehan 90.5 Cue 106.1 Site Mesa A 95.3* Gloucester 102.5 Rosebery 106.3 Curtin 106.7* Ravensthorpe 105.9 Goodooga 100.9 Savage River/ Dalwallinu 531 Sandstone 106.3* Goulburn 1098 Waratah 104.1 Darlot 105.9* Sir Samuel Mine 94.3* Grafton/Kempsey 99.5 St Helens 1584 Derby 873 Southern Cross 106.3 Hay 88.9 St Marys 102.7 Djarindjin 104.5* Tanami Mines Ivanhoe 107.7 Strahan 107.5 Eighty Mile Beach 88.9* Site 2 96.1* Jerilderie 94.1

220 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 23—Radio Transmission Frequencies continued Jindabyne 97.1 Palumpa 104.3* Forsayth 106.9* Thargomindah 107.7* Kandos 100.3 Pigeon Hole 105.7* Georgetown 107.7 Theodore 107.5 Khancoban 91.3* Pine Creek 107.7 Gladstone 95.9 Thursday Island 107.7 Lightning Ridge 93.7 Port Bremmer 103.7* Glenden 93.3 Townsville 104.7 Lithgow 92.1 Ramingining 104.1* Gold Coast 90.1 Townsville North 96.7 Manning River 97.1 South Alligator 88.1* Goondiwindi 94.3 Tully 96.3 Menindee 95.7 Tennant Creek 684 Greenvale 101.9 Wandoan 98.9 Merriwa 103.5 Timber Creek 105.3* Gunpowder 107.7* Weipa 107.3 Murrumbidgee Ti Tree 102.9* Gununa 106.1* Wide Bay 100.9 Irrigation Area 98.9 Uluru 91.7* Gympie 96.9 Windorah 100.3* Murrurundi 104.1 Urapunga 107.5* Herberton 93.1 Winton 107.9 Newcastle 1512 Wadeye 100.5* Hughenden 107.5 Nowra 603 Yarralin 94.5* Ilfracombe 100.3* South Australia Portland/ Yuelamu 102.5* Injune 107.5 Adelaide 729 Wallerawang 92.5 Yuendumu 98.1* Isisford 107.7 Andamooka 107.5 Port Stephens 98.3 Yulara 98.1* Jericho 107.7 Arkaroola 102.9* Richmond/Tweed 96.9 Julia Creek 107.5 Ceduna/Smoky SW Slopes/E Queensland Jundah 100.9* Bay 107.7 Riverina 89.1 Airlie Beach 93.1 Karumba 107.7 Coober Pedy 107.7 Sydney 576 Almaden 104.5* Lakeland 107.7 Hawker 107.5 Talbingo 91.3* Alpha 107.3 Laura 107.7 Keith 96.9 Tamworth 93.9 Aramac 107.9 Longreach 99.1 Leigh Creek Tenterfield 90.5 Coalfield 98.5* Augathella 107.7 Mackay 102.7 Thredbo 90.5 Leigh Creek South 106.1 Ayton 107.1* Meandarra 104.3 Tumbarumba 104.5* Marree 107.3 Babinda 95.7 Middlemount 107.7 Tumut 99.5 Mount Gambier 103.3 Ballera 102.7* Miles 92.1 Upper Namoi 100.7 Quorn 107.9 Barcaldine 107.3 Miriam Vale 89.9 Wagga Wagga 104.3 Renmark/Loxton 1305 Bedourie 107.7 Mission Beach 90.9 Walcha 90.1 Roxby Downs 101.9 Birdsville 107.7 Mitchell 107.7 Walgett 107.5 Spencer Gulf Blackall 107.9 Monto 101.9 Wilcannia 1485 North 106.7 Blackwater 94.3 Moranbah 106.5 Wollongong 1431 Streaky Bay 100.9 Blackwater Mine 105.3* Morven 107.5 Young 97.1 Tumby Bay 101.9 Boulia 107.7 Mossman 90.1 William Creek 106.1* Northern Territory Bowen 92.7 Mount Garnet 97.3 Wirrulla 107.3 Adelaide River 100.5 Brisbane 792 Mount Isa 107.3 Woomera 105.7 Alice Springs 99.7 Cairns 105.1 Mount Molloy 97.3 Wudinna 107.7 Batchelor 92.1* Cairns North 93.9 Mount Surprise 106.9* Bathurst Island 92.9 Camooweal 107.7 Moura 96.9 Tasmania Borroloola 107.7 Capella 107.3 Muttaburra 107.7 Bicheno 91.3 Daly River 107.7 Carmila 92.9* Normanton 107.3 Hobart 585 Darwin 657 Charleville 107.3 Pasminco Century King Island 98.9* Galiwinku 107.5 Charters Towers 97.5 Mine 100.5* Lileah 89.7 Groote Eylandt 107.7 Clermont 107.7 Pentland 107.7 NE Tasmania 94.1 Imangara 107.7* Cloncurry 107.7 Pormpuraaw 104.5* Orford 88.9 Jabiru 107.7 Coen 107.5 Quilpie 107.7 Queenstown 630 Kalkaringi 107.7* Collinsville 107.7 Richmond 107.7 Rosebery 107.9 Katherine 639 Cooktown 107.3 Rockhampton 103.1 St Helens 96.1 Kintore 107.7* Corfield 107.3 Roma 107.3 St Marys 101.1 Knocker Bay 104.5* Croydon 107.5 Southern Downs 106.5 Strahan 105.9 Lajamanu 96.5* Cunnamulla 107.7 Springsure 100.9 Swansea 107.7 Laramba 105.3* Darling Downs 105.7 St George 107.7 Waratah 104.9 Mataranka 107.7 Dimbulah 93.3 St Lawrence 95.7* Weldborough 98.9 Milingimbi 107.7* Dirranbandi 107.3 Stonehenge 100.3* Mount Liebig 107.3* Dysart 93.3 Surat 107.5 Victoria Newcastle Waters 107.7 Eidsvold 102.7 Tambo 107.5 Albury/Wodonga 990 Ngukurr 99.7* Einsleigh 95.3* Taroom 107.7 Alexandra 104.5 Nhulunbuy 107.7 Emerald 93.9 Thallon 89.3* Bairnsdale 106.3

ABC APPENDICES 221 Appendices for the year ended 30 June 2008

Appendix 23—Radio Transmission Frequencies continued ABC Radio Marble Bar 107.5 ABC Classic FM Gympie 93.7 Mackay 97.9 National continued Meekatharra 107.9 Menzies 107.7 Australian Capital Mount Isa 101.7 Bright 88.9 Merredin 107.3 Territory Nambour 88.7 Cann River 107.7 Monkey Mia 89.9* Canberra 102.3 Rockhampton 106.3 Corryong 98.1 Mount Magnet 107.3 Roma 97.7 New South Wales Eildon 98.1 Mt Keith 99.3* Southern Downs 101.7 Armidale 103.5 Flowerdale/ Mt Keith Tarbat 104.5* Batemans Bay/ Hazeldene 98.1* (Mine Village) 107.7* Thallon 90.9* Moruya 101.9 Hopetoun 88.3 Mullewa 107.5 Thargomindah 104.5* Bathurst (City) 97.5 Horsham 99.7 Nannup 98.9 Townsville 101.5 Bega/Cooma 99.3 Mallacoota 103.3 Narembeen 107.7 Townsville North 95.9 Broken Hill 103.7 Mansfield 105.3 Newman 93.7 Wide Bay 98.5 Central Melbourne 621 Norseman 107.3 Tablelands 102.7 Mildura/Sunraysia 105.9 Northcliffe 107.5* South Australia Central Western Adelaide 103.9 Nhill 95.7 Onslow 107.5 Slopes 105.5 Adelaide Foothills 97.5 Omeo 99.7 Pannawonica 107.7 Cobar 106.9* Angaston 90.7* Orbost 98.7 Paraburdoo 107.7 Goulburn (Town) 89.5 Mount Gambier 104.1 Portland 98.5 Perth 810 Grafton/Kempsey 97.9 Oak Valley 107.3* Swifts Creek 103.5 Plutonic Gold Illawarra 95.7 Port Lincoln 93.1* Wangaratta 756 Mine 107.5* Ivanhoe 101.3* Renmark/Loxton 105.1 Warrnambool 101.7 Port Hedland 95.7 Jindabyne 107.5* Roxby Downs 103.5 Western Victoria 92.5 Railway Construction Khancoban 88.1* Site Mesa A 98.5* Spencer Gulf Lightning Ridge 88.9* Western Australia Ravensthorpe 107.5 North 104.3 Lord Howe Island 104.1* Argyle 107.5 Roebourne 107.5 Woomera 103.3* Augusta 99.1 Lord Howe Island 106.1* Sally Malay Mine 107.7* Manning River 98.7 Tasmania Brockman Village 107.7* Salmon Gums 100.7 Broome 107.7 Murrumbidgee Hobart 93.9 Southern Irrigation Area 97.3 Busselton 1224 NE Tasmania 93.3 Agricultural 96.9 Newcastle 106.1 Carnarvon 107.7 Southern Cross 107.9 Richmond/Tweed 95.3 Victoria Christmas Island 1422* Sunrise Dam 96.1* SW Slopes/ Ballarat Christmas Island 97.3* Thunderbox Mine 93.1* E Riverina 88.3 (Lookout Hill) 105.5 Cue 107.7 Tom Price 107.3 Sydney 92.9 Bendigo 92.7 Dalwallinu 612 WA Pipeline Talbingo 88.1* Bright 88.1 Dampier 107.9 Project CS No.1 91.7* Tamworth 103.1 Goulburn Valley 96.1 Denham 107.5 WA Pipeline Upper Namoi 96.7 Latrobe Valley 101.5 Derby 107.5 Project CS No.2 91.7* Wagga Wagga 105.9 Melbourne 105.9 Eneabba 107.7 WA Pipeline Walgett 100.3* Mildura/Sunraysia 102.7 Esperance 106.3 Project CS No.3 91.7* Murray Valley 103.7 Exmouth 107.7 WA Pipeline Northern Territory Upper Murray 104.1 Fitzroy Crossing 107.7 Project CS No.4 91.7* Alice Springs 97.9 Warrnambool 92.1 Fortesque Rail WA Pipeline Darwin 107.3 Western Victoria 93.3 Camp 2 106.7* Project CS No.5 91.7* Katherine 94.9* Geraldton 99.7 WA Pipeline Yulara 98.9* Western Australia Halls Creek 107.7 Project CS No.6 91.7* Broome 93.3* Hopetoun WA Pipeline Queensland Bunbury 93.3 (R01 WA) 106.9 Project CS No.7 91.7* Airlie Beach 95.5 Cape Lambert 90.1* Jurien 107.9 WA Pipeline Brisbane 106.1 Central Kalbarri 107.7 Project CS No.8 91.7* Cairns 105.9 Agricultural 98.9 Kalgoorlie 97.1 Wagin 1296 Cairns North 94.7 Esperance 104.7 Kambalda 93.9 Walpole 107.7* Chillagoe 107.7* Geraldton 94.9 Karratha 100.9 Wiluna 107.7* Clermont 104.5 Golden Grove Kununurra 107.3 Wongan Hills 107.9* Cloncurry 90.5* Mine 106.3* Laverton 107.7 Wyndham 107.7 Cooktown 100.9* Green Head 106.1* Leeman 107.3 Yalgoo 107.7 Darling Downs 107.3 Jurien 98.3* Leonora 107.3 Emerald 90.7 Kalgoorlie 95.5 Marandoo 107.7* Gold Coast 88.5 Kununurra East 96.9*

222 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 23—Radio Transmission Frequencies continued Leonora 104.1* Daly River 104.5* Mackay 99.5 Murray Valley 105.3 Narrogin 92.5 Darwin 103.3 Mount Cuthbert 104.3* Upper Murray 103.3 One Arm Point 107.9* Galiwinku 105.1* Mount Isa 104.1 Warrnambool 89.7 Perth 97.7 Jabiru 105.3* Mount Surprise 103.7* Western Victoria 94.9 Port Hedland 97.3* Katherine 99.7* Nambour 89.5 Western Australia Punmu 105.7* Kintore 98.9* Normanton 100.1* Balgo 102.9* Southern Lajamanu 98.9* Norwich Park 94.9* Beagle Bay 100.5* Agricultural 94.5 Laramba 100.5* Pasminco Billiluna 105.1* Maningrida 102.9* Century Mine 101.7* Borden 103.5* triple j Mereenie Gas/ Pormpuraaw 101.3* Oil Field 104.3* Rockhampton 104.7 Bremer Bay 105.1* Australian Capital Brockman Village 104.5* Milingimbi 101.3* Roma 103.3* Territory Broome 94.9* Mount Liebig 100.1* Southern Downs 103.3 Canberra 101.5 Bunbury 94.1 Ngukurr 98.1* Tarbat 106.9* Carnarvon 101.3* Numbulwar 97.3* Thargomindah 105.3* New South Wales Central Nyirripi 105.3* The Monument 100.5* Armidale 101.1 Agricultural 98.1 Tennant Creek 107.7* Townsville 105.5 Bathurst (City) 95.9 Channar Mine 100.9* Tindal 88.5* Townsville North 97.5 Bega/Cooma 100.1 Christmas Island 100.5* Uluru 92.5* Wide Bay 99.3 Bourke 100.1* Dampier 99.3* Wadeye 98.9* Winton 96.7* Broken Hill 102.1 Denham 103.7* Willowra 100.5* Cadia Mine Site 96.3* South Australia Derby 105.9* Central Yuelamu 97.7* Adelaide 105.5 Esperance 105.5* Tablelands 101.9 Yuendumu 100.5* Adelaide Foothills 95.9 Exmouth 98.1* Central Western Yulara 95.7* Andamooka 99.5* Gairdner 104.9* Slopes 102.3 Queensland Coober Pedy 101.3* Geraldton 98.9 Cobar 101.3* Gnowangerup 104.1* Ballera 104.3* Leigh Creek Crookwell 91.7* Green Head 105.3* Bedourie 99.7* Coalfield 100.9* Goulburn (Town) 88.7 Hope Downs Birdsville 102.9* Moomba 104.5* Grafton/Kempsey 91.5 Village 93.3* Bollon 99.5* Mount Gambier 102.5 Illawarra 98.9 Jack Hills Mine 96.7* Boulia 104.5* Port Lincoln 92.3* Jindabyne 105.9* Jurien 96.7* Brisbane 107.7 Renmark/Loxton 101.9 Lake Cowal Mine 90.9* Kalgoorlie 98.7 Burketown 97.9* Roxby Downs 101.1* Lord Howe Island 105.3* Karratha 103.3* Cairns 107.5 Spencer Gulf Manning River 96.3 Koolyanobbing 104.3* Cairns North 97.1 North 103.5 Murrumbidgee Kununurra East 100.1* Cannington Mine Streaky Bay 103.3* Irrigation Area 96.5 Lake Gregory 104.7* McKinlay 99.9* Tirrawarra 107.7* Newcastle 102.1 Laverton 98.9* Cloncurry 89.3* Woomera 104.1* Richmond/Tweed 96.1 Leonora 96.9* Cloncurry 105.3* Wudinna 105.3* SW Slopes/E Marandoo 104.5* Cunnamulla 101.3* Riverina 90.7 Tasmania Marble Bar 101.1* Darling Downs 104.1 Sydney 105.7 Hobart 92.9 Marvel Loch 103.9* Dirranbandi 96.9* Tamworth 94.7 King Island 98.1* Mesa J Mine 99.3* Eaglefield Coal Tumbarumba 106.1* NE Tasmania 90.9 Morawa 106.3* Mine 98.3* Upper Namoi 99.9 Queenstown/ Mount Magnet 99.3* Einsleigh 93.7* Wagga Wagga 101.1 Zeehan 88.9* Mt Jackson 104.1* Emerald 97.1* Rosebery 102.7* Mt Keith 98.5* Northern Territory Forsayth 103.7* Smithton 105.5* Mt Keith Adelaide River 101.3* Georgetown 104.5* Strahan 101.9* (Mine Village) 100.9* Ali Curung 101.3* Gold Coast 97.7 Mukinbudin 89.1* Alice Springs 94.9 Gunpowder 104.5* Victoria Murrin Murrin Barunga 98.5* Hughenden 105.9* Ballarat Open Cut Mine 100.9* Batchelor 92.9* Ilfracombe 102.7* (Lookout Hill) 107.1 Nullagine 104.7* Beswick 102.5* Jackson Oil Field 106.1* Bendigo 90.3 Ongerup 104.5* Borroloola 99.7* Karumba 104.5* Goulburn Valley 94.5 Onslow 105.1* Bulman 104.5* Kowanyama 101.3* Latrobe Valley 96.7 Oombulgurri 101.3* Channel Point 96.1* Lockhart River 104.5* Melbourne 107.5 Pannawonica 106.1* Daguragu 95.7* Longreach 106.1* Mildura/Sunraysia 101.1 Paraburdoo 104.5*

ABC APPENDICES 223 Appendices for the year ended 30 June 2008

Appendix 23—Radio Transmission Frequencies continued

triple j continued Murrumbidgee Domestic Yuelamu 105.9 Irrigation Area 98.1† Shortwave Yuendumu 106.1 Perth 99.3 Newcastle 1458 Plutonic Gold Port Stephens 95.1† The frequencies used by Queensland Mine 103.5* Richmond/Tweed 98.5† shortwave stations to Aurukun 107.7 Port Hedland 98.9* SW Slopes/ transmit are varied to Badu Island 107.5 Railway Construction E Riverina 91.5† obtain optimum results. Bamaga 106.7 Site Mesa A 100.1* Sydney 630† Boigu Island 105.5 Northern Territory Roebourne 104.9* Wagga Wagga 105.1 Coconut Island 105.7 Southern Alice Springs 4835 Darnley Island 106.1 Agricultural 92.9 Northern Territory Katherine 5025 Gununa 107.7 Southern Cross 103.9* Darwin 102.5 Tennant Creek 4910 Hope Vale 107.7 Ti Tree (WA) 105.3* Jabiru 102.1* Injinoo 107.1 Tom Price 98.5* Katherine 105.3† BRACS Radio Kowanyama 107.7 Tom Price 100.9* Queensland The Australian Kubin 105.9 Useless Loop 102.7* Lockhart River 107.7 Airlie Beach 93.9† Communications and Varley 104.3* Media Authority has Mabuiag Island 106.3 Brisbane 936 WA Pipeline issued a licence for Murray Islands 106.1 Cairns 101.1† Project CS No.1 93.3* a community facility New Mapoon 107.5 Cairns North 96.3† WA Pipeline formerly known as Pormpuraaw 107.7 Project CS No.2 93.3* Gladstone 96.7# Broadcasting for Remote Saibai Island 106.1 WA Pipeline Gold Coast 95.7 Aboriginal Communities Seisia 106.3 Project CS No.3 93.3* Gympie 94.5† Scheme (BRACS). St Pauls 106.7 WA Pipeline Mackay 104.3† Communities with Project CS No.4 93.3* Mount Isa 104.9# such facilities have a Stephens Island 105.9 WA Pipeline Rockhampton 105.5† transmitter which allows Umagico 105.9 Project CS No.5 93.3* rebroadcasting of the Woorabinda 99.7 WA Pipeline South Australia ABC or programming Wujal Wujal 107.7 Project CS No.6 93.3* Adelaide 972 from other sources. Yam Island 106.1 WA Pipeline South East/ Yorke Islands 106.1 Northern Territory Project CS No.7 93.3* Mt Gambier 105.7† Ali Curung 106.1 South Australia WA Pipeline Spencer Gulf Project CS No.8 93.3* North 102.7† Barunga 106.1 Indulkana 106.1 Tumby Bay 91.5 Bathurst Island 98.9 Warmun 106.9* Western Australia Westonia 99.5* Beswick 105.7 Tasmania Balgo 106.1 Windarling 104.5* Bulman 106.1 Burnie 90.5† Beagle Bay 106.1 Wodgina 106.9* Daguragu 106.1 East Devonport 102.1† Djarindjin 106.1 Wurreranginy Finke 106.1 Hobart 747 Jigalong 106.1 Community 92.5* Galiwinku 106.7 NE Tasmania 92.5 Kalumburu 106.1 Wyndham 98.9* Hermannsburg 106.1 Imanpa 106.1 Kiwirrkurra 106.1 Yandicoogina 104.1* Victoria Kintore 106.1 Lagrange 106.1 Yandicoogina Bairnsdale 107.9† Lajamanu 106.1 Looma 106.1 Village 100.9* Latrobe Valley 95.1† Maningrida 106.1 Oombulgurri 106.1 Yungngora 103.7* Melbourne 1026 Milikapiti 99.3 Tjukurla 106.1 Mildura/Sunraysia 100.3† NewsRadio Milingimbi 106.1 Warmun 106.1 Warrnambool 91.3† Minjilang 106.1 Wingellina 106.1 Australian Capital Western Victoria 91.7† Ngukurr 101.3 Yandeearra 106.1 Territory Western Australia Numbulwar 106.1 Yungngora 106.1 Canberra 103.9 Carnarvon 106.1† Oenpelli 106.1 Tuggeranong 99.9 Central Palumpa 106.1 New South Wales Agricultural 99.7† Peppimenarti 106.1 Batemans Bay/ Kalgoorlie 100.3† Pmara Jutunta 106.1 Moruya 100.5† Karratha 104.1† Pularumpi 98.5 Broken Hill 104.5† Perth 585 Ramingining 105.7 Central Western Port Hedland 94.9† Umbakumba 106.3 Slopes 106.3† Southern Wadeye 106.1 Gosford 98.1 Agricultural 92.1† Warruwi 106.1 Goulburn 99.9† Wagin 96.3† Yirrkala 105.3

224 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 23—Radio Transmission Frequencies continued * SBRS—The Australian Communications and Media Authority has issued a licence to rebroadcast the service indicated under the Self-Help Broadcasting Reception Scheme. Transmission facilities are provided by the licensee. † New Services established in 2007–08. # Services in testing during 2007–08.

Radio Transmitter Statistics ACT NSW NT Qld SA Tas Vic WA Total ABC Local Radio 1 59 15 68 13 18 24 41 239 —SBRS 0 4 36 34 8 2 1 50 135 ABC Radio National 1 52 15 87 18 13 21 50 257 —SBRS 0 4 24 19 3 1 1 25 77 ABC Classic FM 1 19 2 18 6 2 11 8 67 —SBRS 0 9 2 6 4 0 0 10 31 triple j 1 18 2 13 5 2 10 6 57 —SBRS 0 8 31 35 10 5 0 71 160 NewsRadio 2 12 2 10 4 4 6 8 48 —SBRS 0 0 1 0 0 0 0 0 1 Domestic Shortwave 0 0 3 0 0 0 0 0 3 BRACS 0 0 31 25 1 0 0 14 71 Total 6 185 164 315 72 47 74 283 1 146

Appendix 24—Radio Australia Frequencies Radio Australia Frequencies Radio Australia is transmitted on the following frequencies:

English—24 Hours Part Rebroadcast—English Tonga Nuku’alofa 103 FM Samoa Apia 89.1 FM Cook Islands Rarotonga 93 FM National 540 AM Kiribati Tarawa 90 FM Fiji National 558 AM Fiji Nadi 92.6 FM Suva 107.6 FM Suva 92.6 FM Nauru Nauru 88.8 FM Vanuatu Port Vila 103 FM Norfolk Island 1566 AM Santo 103 FM Kiribati Tarawa 88 FM Solomon Islands Honiara 107 FM Philippines Manila 630 AM Papua New Guinea Port Moresby 101.9 FM Taiwan Taipei 88.1 FM Lae 102.1 FM Taipei 729 AM East Timor Dili 106.5 FM Thailand Bangkok 918 AM Cambodia Phnom Penh 101.5 FM Bangkok 88 FM Siem Reap 101.5 FM Bangkok 107 FM Samoa Apia 102 FM Indonesia Bali 101.9 FM Singapore Singapore 1452 –1492 MHz Vanuatu Port Vila 98 FM

ABC APPENDICES 225 Appendices for the year ended 30 June 2008

Appendix 24—Radio Australia Frequencies continued Languages Other Than English French Mandarin New Caledonia Noumea 89.9 FM In 2007–08 the Chinese service underwent major Noumea 99.3 FM reforms regarding content and schedules. Its Noumea 666 AM rebroadcast partnerships are under review. Vanuatu Port Vila 98 FM China Guangdong 107.6 FM Guangdong 603 AM Pidgin Beijing 774 AM Papua New Guinea Madang 100.8 FM Tianjin 92.1 FM Lae 100.3 FM Tianjin 1098 AM Kimbe 100.8 FM Wuhan 873 AM Kavieng 100.3 FM Henan 747 AM Goroka 100.2 FM Hebei 88.8 FM Buka 100.8 FM Liaoning 95.9 FM Boregoro 107.7 FM Hubei 96.6 FM Dimodimo 107.1 FM Jiangxi 106.5 FM Horeatoa 107.5 FM Sichuan 97.0 FM Bahasa Jilin 91.6 FM Indonesia Bandah Aceh 104.4 FM Gansu 106.6 FM Sigli, Aceh 100.3 FM Yunnan 88.7 FM Medan 91.1 FM Fujian 98.7 FM Jakarta 99.1 FM Zhejiang 810 AM Jakarta 99.9 FM Taiwan Taipei 88.1 FM Jakarta 105.8 FM Taipei 729 AM Kediri 105.1 FM Yogyakarta 104.75 FM Radio Australia Transmitters Surabaya 100.55 FM Shepparton (Victoria) 6 Surabaya 96 FM Brandon (Queensland) 2 Bandung 106.85 FM Bali 100.9 FM In addition, the ABC leases shortwave transmission Denpasar 105.2 FM services on transmitters in Darwin and Taiwan that are Makassar 103.7 FM provided by commercial transmission providers. The Makassar 104.3 FM ABC uses these transmission facilities for several hours Manado 99.3 FM each day to broadcast Radio Australia on varying shortwave frequencies to targeted areas in Asia. Mataram 684 AM Sumedang 99.4 FM Radio Australia is also transmitted across south and Semarang 93.55 FM south-east Asia and the Pacific region on the Intelsat- Palembang 101.9 FM 2, Intelsat-8 and Intelsat-10 satellites in association Banjarmasin 100.9 FM with Australia Network. This makes Radio Australia Balikpapan 101.9 FM available to partner stations across the region. Khmer Cambodia Phnom Penh 102 FM Siem Reap 101.5 FM Battambang 92.7 FM Bantay Meanchey 96.5 FM Kratie 98.5 FM Pailin 90.5 FM Rattanakiri 89.5 FM

226 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 25—ABC Offices ABC Head Office International News Australian Broadcasting Radio Australia ABC Ultimo Centre Corporation ABC Southbank Centre 700 Harris Street ABC Ultimo Centre 120 Southbank Boulevard Ultimo 2007; 700 Harris Street Southbank 3006; GPO Box 9994 Ultimo 2007; GPO Box 9994 Sydney NSW 2001; GPO Box 9994 Melbourne VIC 3001; Phone (02) 8333 1500 Sydney NSW 2001; Phone (03) 9626 1898 Fax (02) 8333 4551 Phone (02) 8333 1500 Fax (03) 9626 1899 Director: John Cameron Fax (02) 8333 5344 Chief Executive: Hanh Tran Managing Director: Mark Scott Operations Australia Network ABC Ultimo Centre ABC Ultimo Centre Corporate 700 Harris Street 700 Harris Street Ultimo 2007; Communications Ultimo 2007; GPO Box 9994 ABC Ultimo Centre GPO Box 9994 Sydney NSW 2001; 700 Harris Street Sydney NSW 2001; Phone (02) 8333 1500 Ultimo 2007; Phone (02) 8333 5598 Fax (02) 8333 1777 GPO Box 9994 Fax (02) 8333 1558 Chief Operating Officer: Sydney NSW 2001; Chief Executive: Bruce Dover Phone (02) 8333 2311 David Pendleton Fax (02) 8333 5305 ABC Commercial Business Services Director: Gary Dawson ABC Southbank Centre ABC Ultimo Centre Corporate Development 120 Southbank Boulevard 700 Harris Street ABC Ultimo Centre Southbank 3006; Ultimo 2007; 700 Harris Street GPO Box 9994 GPO Box 9994 Ultimo 2007; Melbourne VIC 3001; Sydney NSW 2001; GPO Box 9994 Phone (03) 9626 1600 Phone (02) 8333 1500 Sydney NSW 2001; Fax (03) 9626 1552 Fax (02) 8333 1777 Phone (02) 8333 5133 Director: Lynley Marshall Director: Brian Jackson Fax (02) 8333 5305 Production Resources Director: Michael Ebeid Innovation ABC Southbank Centre Editorial Policies ABC Ultimo Centre 120 Southbank Boulevard ABC Southbank Centre 700 Harris Street Southbank 3006; 120 Southbank Boulevard, Ultimo 2007; GPO Box 9994 Southbank 3006; GPO Box 9994 Melbourne VIC 3001; GPO Box 9994 Sydney NSW 2001; Phone (03) 9626 1594 Melbourne VIC 3001; Phone (02) 8333 5226 Fax (03) 9626 1601 Phone (03) 9626 1594 Fax (02) 8333 1558 Director: David Cruttenden Fax (03) 9626 1601 Director: Ian Carroll Technology and Director: Paul Chadwick Legal Services Distribution ABC Ultimo Centre International, Corporate ABC Ultimo Centre 700 Harris Street Strategy and Governance 700 Harris Street Ultimo 2007; ABC Ultimo Centre Ultimo 2007; GPO Box 9994 700 Harris Street GPO Box 9994 Sydney NSW 2001; Ultimo 2007; Sydney NSW 2001; Phone (02) 8333 1500 GPO Box 9994 Phone (02) 8333 5849 Fax (02) 8333 3168 Sydney NSW 2001; Fax (02) 8333 5860 Director (Acting): Tony Silva Phone (02) 8333 5360 Director: Rob Simpson Fax (02) 8333 5315 Director: Murray Green

ABC APPENDICES 227 Appendices for the year ended 30 June 2008

Appendix 25—ABC Officescontinued People and Learning New South Wales Lismore Sydney ABC Ultimo Centre 61 High Street ABC Ultimo Centre 700 Harris Street (PO Box 908) 700 Harris Street Ultimo 2007; Lismore NSW 2480; Ultimo 2007; GPO Box 9994 Phone (02) 6627 2011 GPO Box 9994 Sydney NSW 2001; Fax (02) 6627 2099 Sydney NSW 2001; Phone (02) 8333 1500 (Local Radio station Phone (02) 8333 1234 Fax (02) 8333 5108 ABC North Coast) Fax (02) 8333 1203 Director: Kate Dundas RPM: Justine Frazier (Local Radio station Muswellbrook Radio and Regional 702 ABC Sydney) State Director: Michael McCluskey (administered by Newcastle) Content Local Radio and Online 36A Brook Street ABC Southbank Centre Manager NSW: Jeremy Millar Muswellbrook NSW 2333; 120 Southbank Boulevard, Phone (02) 6542 2811 Southbank 3006; Bega Fax (02) 6542 2899 GPO Box 9994 Unit 1, First Floor (Local Radio station Melbourne VIC 3001; The Roy Howard Building ABC Upper Hunter) Phone (03) 9626 1600 Ayers Walkway 231 Carp Street Newcastle Fax (03) 9626 1633 Cnr Wood and Parry Streets Director: Sue Howard (PO Box 336) Bega NSW 2550; Newcastle West NSW 2302; (PO Box 2205, Dangar 2309) Television Phone (02) 6491 6011 Fax (02) 6491 6099 Phone (02) 4922 1200 ABC Ultimo Centre (Local Radio station Fax (02) 4922 1222 700 Harris Street ABC South East) (Local Radio station Ultimo 2007; RPM: Paul Turton (Acting) 1233 ABC Newcastle) GPO Box 9994 Local Radio and Online Manager Sydney NSW 2001; Coffs Harbour Newcastle: Philip Ashley-Brown Phone (02) 8333 1500 (administered by Port Macquarie) Nowra Fax (02) 8333 3055 24 Gordon Street (administered by Wollongong) Director: Kim Dalton Coffs Harbour NSW 2450; Phone (02) 6650 3611 64 Bridge Road State Offices Fax (02) 6650 3699 (PO Box 1071) (Local Radio station Nowra NSW 2541; Australian Capital Territory ABC Mid North Coast) Phone (02) 4428 4511 Canberra Fax (02) 4228 4599 Cnr Northbourne Dubbo (Local Radio station and Wakefield Avenues 45 Wingewarra Street 97.3 ABC Illawarra) Dickson ACT 2602; (PO Box 985) GPO Box 9994 Dubbo NSW 2830; Orange Canberra ACT 2601; Phone (02) 6881 1811 46 Bathurst Road Phone (02) 6275 4555 Fax (02) 6881 1899 (PO Box 8549) Fax (02) 6275 4538 (Local Radio station East Orange NSW 2800; (Local Radio station ABC Western Plains Phone (02) 6393 2511 666 ABC Canberra) RPM: Andrew Dunkley) Fax (02) 6393 2599 Territory Director: Liz McGrath (Local Radio station Local Radio and Online Erina ABC Central West) Manager ACT: Andrea Ho (administered by Sydney) A/RPM: Brooke Daniels T252, The Parallel Mall Erina Fair Shopping Centre Terrigal Drive Erina NSW 2250; Phone: (02) 4367 1911 Fax: (02) 4367 1999 (Local Radio stations: 92.5 ABC Central Coast and 702 ABC Sydney)

228 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 25—ABC Officescontinued Port Macquarie Alice Springs Gladstone 51 Lord St Cnr Gap Road and Speed Street (administered by Rockhampton) (PO Box 42) Alice Springs NT 0870; Dahl’s Building Port Macquarie NSW 2444; (PO Box 1144 43 Tank Street Phone (02) 6588 1211 Alice Springs NT 0871); Gladstone Qld 4680; Fax (02) 6588 1299 Phone (08) 8950 4711 Phone (07) 4972 3812 (Local Radio station Fax (08) 8950 4799 Fax (07) 4972 2650 ABC Mid North Coast) (Local Radio station (Local Radio station, RPM: Cameron Marshall ABC Territory Radio) ABC Capricornia) RPM: Stewart Brash Tamworth Gold Coast Parry Shire Building Katherine Cnr Gold Coast Highway and 470 Peel Street Stuart Highway Francis Street (PO Box 558) Katherine NT 0850; (PO Box 217) Tamworth NSW 2340; (PO Box 1240 Mermaid Beach Qld 4218; Phone (02) 6760 2411 Katherine, NT 0851); Phone (07) 5595 2917 Fax (02) 6760 2499 Phone (08) 8972 5711 Fax (07) 5595 2999 (Local Radio station Fax (08) 8972 5799 (Local Radio station, ABC New England North West) (Local Radio station, 91.7 Coast FM) RPM: Jennifer Ingall 106.1 ABC Katherine) Program Director: Jane Munro (Acting) Wagga Wagga Queensland 100 Fitzmaurice Street Brisbane Longreach Wagga Wagga NSW 2650; 15 Lissner Street Duck Street Phone (02) 6923 4811 Toowong QLD 4066; (PO Box 318) Fax (02) 6923 4899 GPO Box 9994 Longreach Qld 4730; (Local Radio station Brisbane QLD 4001; Phone (07) 4658 4011 ABC Riverina) Phone (07) 3377 5227 Fax (07) 4658 4099 RPM: Chris Coleman Fax (07) 3377 5265 (Local Radio station, (Local Radio station, ABC Western Queensland) Wollongong 612 ABC Brisbane) RPM: Tom Harwood Cnr Kembla and Market Streets State Director: Mike McGowan (PO Box 973) Mackay Local Radio and Online 25 River Street Wollongong East NSW 2520; Manager QLD: Jen Brennen Phone (02) 4224 5011 (PO Box 127) Fax (02) 4224 5099 Bundaberg Mackay QLD 4740; (Local Radio station 58 Woongarra Street Phone (07) 4957 1111 97.3 ABC Illawarra) (PO Box 1152) Fax (07) 4957 1199 RPM: Peter Riley Bundaberg Qld 4670; (Local Radio station, Phone (07) 4155 4911 ABC Tropical North) Northern Territory Fax (07) 4155 4999 RPM: Craig Widdowson Darwin (Local Radio station, Mount Isa 1 Cavenagh Street ABC Wide Bay) 114 Camooweal Street Darwin NT 0800; RPM: Ross Peddlesden GPO Box 9994 Mt Isa QLD 4825; Darwin NT 0801; Cairns Phone (07) 4744 1311 Phone (08) 8943 3222 Cnr Sheridan and Upward Streets Fax (07) 4744 1399 Fax (08) 8943 3235 (PO Box 932) (Local Radio station, (Local Radio station Cairns Qld 4870; ABC North West Queensland) 105.7 ABC Darwin) Phone (07) 4044 2011 RPM: Debbie Kalik Territory Director: Mark Bowling Fax (07) 4044 2099 Local Radio and Online Manager (Local Radio station, NT: Rowan Reid (Acting) ABC Far North) RPM: Bruce Woolley

ABC APPENDICES 229 Appendices for the year ended 30 June 2008

Appendix 25—ABC Officescontinued Rockhampton Broken Hill Renmark 236 Quay Street (administered by ABC South Ral Ral Avenue (PO Box 911) Australia) (PO Box 20) Rockhampton QLD 4700; 454 Argent Street Renmark SA 5341; Phone (07) 4924 5111 (PO Box 315) Phone (08) 8586 1300 Fax (07) 4924 5199 Broken Hill NSW 2880; Fax (08) 8586 1399 (Local Radio station, Phone (08) 8082 4011 (Local Radio station, ABC Capricornia) Fax (08) 8082 4099 1062 ABC Riverland) RPM: Bridget Smith (Acting) (Local Radio station, RPM: Bruce Mellett 999 ABC Broken Hill) Sunshine Coast RPM: Andrew Schmidt Tasmania (administered by Gold Coast) Hobart Level 1 Mount Gambier ABC Centre 15 Carnaby Street Penola Road 1–7 Liverpool Street (PO Box 1212) (PO Box 1448) (GPO Box 9994) Maroochydore QLD 4558; Mt Gambier SA 5290; Hobart TAS 7001; Phone (07) 5475 5000 Phone (08) 8724 1011 Phone (03) 6235 3217 Fax (07) 5475 5099 Fax (08) 8724 1099 Fax (03) 6235 3220 (Local Radio station. (Local Radio station, (Local Radio station, 90.3 Coast FM) ABC South East) 936 ABC Hobart) RPM: Alan Richardson State Director: Rob Batten Toowoomba Local Radio and Online Port Augusta 297 Margaret Street Manager Tasmania: Cath Hurley (PO Box 358) (administered by Port Pirie) Toowoomba QLD 4350; 6 Church Street Burnie Phone (07) 4631 3811 (PO Box 2149) (administered by Hobart) Fax (07) 4631 3899 Port Augusta SA 5700; 81 Mount Street (Local Radio station, Phone (08) 8641 5511 (PO Box 533) ABC Southern Queensland) Fax (08) 8641 5599 Burnie TAS 7320; RPM: Steve McClelland (Local Radio station, Phone (03) 6430 1211 1485 Eyre Peninsula and Fax (03) 6430 1299 Townsville West Coast) (Local Radio station, 8–10 Wickham Street ABC Northern Tasmania) (PO Box 694) Port Lincoln Townsville QLD 4810; (administered by Port Pirie) Launceston Phone (07) 4722 3011 2/8 Eyre Street (administered by Hobart) Fax (07) 4722 3099 (PO Box 679) 45 Ann Street (Local Radio station, Port Lincoln SA 5606; (PO Box 201) 630 ABC North Queensland) Phone (08) 8683 2611 Launceston TAS 7250; RPM: Theresa Rockley-Hogan Fax (08) 8683 2699 Phone (03) 6323 1011 (Local Radio station, Fax (03) 6323 1099 South Australia 1485 Eyre Peninsula and (Local Radio station, Adelaide West Coast) ABC Northern Tasmania) 85 North East Road Collinswood SA 5081; Port Pirie Victoria GPO Box 9994 85 Grey Terrace Melbourne Adelaide SA 5001; (PO Box 289) ABC Southbank Centre Phone (08) 8343 4000 Port Pirie SA 5540; 120 Southbank Boulevard Fax (08) 8343 4402 Phone (08) 8638 4811 Southbank VIC 3006; Public fax (08) 8343 4896 Fax (08) 8638 4899 GPO Box 9994 (Local Radio station, (Local Radio station, Melbourne VIC 3001; 891 Adelaide) 639 ABC North and West) Phone (03) 9626 1600 State Director: RPM: Andrew Male Fax (03) 9626 1774 Sandra Winter-Dewhirst (Local Radio station, Local Radio and Online 774 ABC Melbourne) Manager SA: Graeme Bennett State Director: Randal Mathieson Local Radio and Online Manager Victoria: Steve Kyte

230 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 25—ABC Officescontinued Ballarat Shepparton Broome 5 Dawson Street South (administered by Wodonga) 1/14 Napier Terrace (PO Box 7) 50A Wyndham Street (PO Box 217) Ballarat VIC 3350; (PO Box 1922) Broome WA 6725; Phone (03) 5320 1011 Shepparton VIC 3630; Phone (08) 9191 3011 Fax (03) 5320 1099 Phone (03) 5820 4011 Fax (08) 9191 3099 RPM: Dominic Brine Fax (03) 5820 4099 (Local Radio station, ABC (Local Radio Station, Kimberley) Bendigo ABC Goulburn Murray) RPM: David Melzer 278 Napier Street (PO Box 637) Warrnambool Bunbury Bendigo VIC 3550; (administered by Bendigo) 72 Wittenoom Street Phone (03) 5440 1711 166B Koroit Street (PO Box 242) Fax (03) 5440 1799 (PO Box 310) Bunbury WA 6230; (Local Radio station, Warrnambool VIC 3280; Phone (08) 9792 2711 ABC Central Victoria) Phone (03) 5560 3111 Fax (08) 9792 2799 RPM: Jonathon Ridnell Fax (03) 5560 3199 (Local Radio station, (Local Radio station, ABC South West) Horsham ABC Western Victoria) RPM: Kelli Brett (administered by Bendigo) Shop 3 Wodonga Esperance 148 Baillie Street (administered by Victoria Branch) (administered by Kalgoorlie) (PO Box 506) 1 High Street Port Authority Building Horsham VIC 3400; (PO Box 1063) The Esplanade Phone (03) 5381 5311 Wodonga VIC 3690; (PO Box 230) Fax (03) 5381 5399 Phone (02) 6049 2011 Esperance WA 6450; (Local Radio station, Fax (02) 6049 2099 Phone (08) 9083 2011 ABC Western Victoria) (Local Radio station, Fax (08) 9083 2099 ABC Goulburn Murray) (Local Radio station, Mildura RPM: Gaye Pattison ABC Goldfields–Esperance) 73A Pine Ave (PO Box 5051) Western Australia Geraldton Mildura VIC 3502; Perth 245 Marine Terrace Phone (03) 5022 4511 30 Fielder Street (PO Box 211) Fax (03) 5022 4599 East Perth WA 6000; Geraldton WA 6531; (Local Radio station, GPO Box 9994 Phone (08) 9923 4111 ABC Mildura–Swan Hill) Perth WA 6848; Fax (08) 9923 4199 RPM: Louise Ray Phone (08) 9220 2700 (Local Radio station, Fax (08) 9220 2727 ABC Midwest and Wheatbelt) Morwell (Local Radio station, RPM: Grady Winfield (Acting) 20 George St 720 ABC Perth) (PO Box 1109) Kalgoorlie State Director: Geoff Duncan Morwell VIC 3840; Unit 3, Quartz Centre Local Radio and Online Manager 353 Hannan Street Phone (03) 5135 2111 Western Australia: Deborah Leavitt Fax (03) 5135 2199 (PO Box 125) News: Kellie Wilson Albany Kalgoorlie WA 6430; 2 St Emilie Way Phone (08) 9093 7011 Sale (PO Box 489) Fax (08) 9093 7099 340 York Street Albany WA 6330; (Local Radio station, (PO Box 330) Phone (08) 9842 4011 ABC Goldfields–Esperance) Sale VIC 3850; Fax (08) 9842 4099 RPM: David Kennedy Phone (03) 5143 5511 (Local Radio Station, Fax: (03) 5143 5599 ABC South Coast) (Local Radio station, ABC RPM: Irene Montefiore Gippsland) RPM: Gerard Callinan

ABC APPENDICES 231 Appendices for the year ended 30 June 2008

Appendix 25—ABC Officescontinued Karratha Overseas Offices London DeGrey Place Amman 54 Portland Place (PO Box 994) London W1B 1DY Ihsan El Nimer Street Karratha WA 6714; United Kingdom; Abdoun-House No. 14 Third Floor Phone (08) 9183 5011 Phone +44 20 7079 3200 Amman Jordan; Fax (08) 9183 5099 Fax (Admin) +44 20 7079 3250 Phone +962 6 461 6130 (Local Radio station, Fax (News) +44 20 7079 3252 Fax +962 5 930 2789 ABC North West) RPM: Lana Reed Auckland Moscow Kutuzovsky Prospekt Level 3 Kununurra Building 13, Apartment 113 TVNZ Centre (administered by Broome) Moscow 121248 Russia; 100 Victoria St. West 15 Sandalwood Street Phone +7095 974 8182 Auckland New Zealand; (PO Box 984) Fax +7095 974 8186 Phone +64 9 916 7928 Kununurra WA 6743; Fax +64 9 309 3248 Phone (08) 9168 4311 New Delhi Fax (08) 9168 4399 Bangkok F-4/10 Vasant Vihar New Delhi 110057 India; (Local Radio station, 518/5 Maneeya Centre Phone +91 11 2615 4307 ABC Kimberley) Penthouse—17th floor Fax +91 11 2614 2847 Ploenchit Road Wagin Pathumwan District (administered by Albany) New York Bangkok 10330 Thailand; 58 Tudhoe Street 747 Third Avenue Phone +66 2 652 0595 Wagin WA 6315; Suite 8C Fax +66 2 254 8336 Phone (08) 9861 3311 New York NY 10017 USA; Fax (08) 9861 3399 Beijing Phone +1 212 813 2495 Fax +1 212 813 2497 (Local Radio Station, 8–121 Qi Jia Yuan Diplomatic 558 ABC Great Southern) Compound Port Moresby Chaoyang District Airvos Avenue Beijing 100600 China; GPO Box 779 Phone +86 10 6532 6819 Port Moresby Fax +86 10 6532 2514 Papua New Guinea; Jakarta Phone +675 321 2666 (321 2503) Level 16 Deutche Bank Fax +675 321 2131 Jn Iman Bonjol 80 Tokyo Jakarta Pusat Indonesia; NHK Hoso Centre Phone +62 21 316 2041 2-2-1 Jinnan Fax +62 21 390 8124 Shibuyaku Tokyo Jerusalem 150-8001 Japan; 5th Floor Phone +81 3 3469 8089 J.C.S. Building Fax +81 3 3468 8445 206 Jaffa Road Washington Jerusalem 91342 Israel; Suite 660 Phone +972 2 537 3557 2000 M Street NW Fax +972 2 537 3306 Washington DC 20045 USA; Johannesburg Phone +1 202 466 8575 3rd Floor Fax +1 202 626 5188 1 Park Road Richmond Johannesburg 2092 South Africa; Phone +27 11 726 8636 (726 8676) Fax +27 11 726 8633

232 ABC APPENDICES Appendices for the year ended 30 June 2008

Appendix 26—ABC Shops Adelaide Canberra Eastgardens Shop 230, Level 2 Shop CF12 Shop 325 The Myer Centre Canberra Centre Westfield Adelaide SA 5000; Canberra ACT 2600; 152 Bunnerong Road Phone (08) 8410 0567 Phone (02) 6247 2941 Eastgardens NSW 2035; Fax (08) 8231 7539 Fax (02) 6230 6478 Phone (02) 9349 3695 Fax (02) 9349 7169 Bondi Cannington Shop 2002, Level 2 Shop 1016 Erina Westfield Westfields Shoppingtown Carousel Shop T253 Bondi Junction NSW 2022; Cannington WA 6107; The Parallel Mall Phone (02) 9386 5582 Phone (08) 9451 6352 Erina Fair Fax (02) 9369 4357 Fax (08) 9451 7849 Erina NSW 2250; Phone (02) 4367 6892 Booragoon Carindale Fax (02) 4367 0617 Shop 75 Shop 2063 Garden City Shopping Centre Westfield Carindale Hobart Booragoon WA 6154; Carindale QLD 4152; Shop 209B Phone (08) 9315 9289 Phone (07) 3398 1606 Centrepoint Fax (08) 9315 2763 Fax (07) 3324 9681 70 Murray Street Hobart TAS 7000; Brisbane Castle Hill Phone (03) 6236 9972 Shop 240, Level 2 Shop 28 Fax (03) 6234 1734 The Myer Centre Castle Towers Shopping Centre Brisbane QLD 4000; Castle Hill NSW 2154; Hornsby Phone (07) 3003 1321 Phone (02) 9899 3273 Shop 3033–34 Fax (07) 3211 1453 Fax (02) 9894 5425 Westfield Shoppingtown Hornsby NSW 2077; Broadbeach Chadstone Phone (02) 9482 3671 Shop 139A, Boston Way Shop B53, Lower Mall Fax (02) 9476 0098 Pacific Fair Chadstone Shopping Centre Broadbeach QLD 4218; Chadstone VIC 3148; Indooroopilly Phone (07) 5575 4231 Phone (03) 9568 8245 Shop 3017 Fax (07) 5575 4706 Fax (03) 9563 4802 Indooroopilly Shopping Centre Indooroopilly QLD 4068; Brookvale Chatswood Phone (07) 3878 9923 Shop 110, Level 1 Shop 350, Level 3 Fax (07) 3878 3126 Warringah Mall Westfield Shoppingtown Brookvale NSW 2100; Chatswood NSW 2067; Karrinyup Phone (02) 9905 3758 Phone (02) 9904 8047 Shop F–130, Level 1, Karrinyup Fax (02) 9939 7834 Fax (02) 9413 4203 Shopping Centre 200 Karrinyup Road Burwood Cheltenham Karrinyup WA 6018; Shop 204 Shop 3026 Phone (08) 9445 9233 Westfield Shoppingtown Westfield Shoppingtown Fax (08) 9244 8270 Burwood NSW 2134; Southlands Phone (02) 9744 5172 Cheltenham VIC 3192; Knox City Fax (02) 9715 2845 Phone (03) 9583 5589 Shop 3115 Fax (03) 9585 4601 Knox Shopping Centre Campbelltown Wantirna South VIC 3152; Chermside Shop C029, Level 1 Phone (03) 9800 4965 Shop 253 Macarthur Square Fax (03) 9837 5319 Campbelltown NSW 2560; Westfield Shoppingtown Phone (02) 4626 8624 Chermside QLD 4032; Fax (02) 4620 5007 Phone (07) 3359 1378 Fax (07) 3359 1407

ABC APPENDICES 233 Appendices for the year ended 30 June 2008

Appendix 26—ABC Shops continued Macquarie Newcastle QVB Shop 417 Shop 205 Shop 48, The Albert Walk Macquarie Shopping Centre Charlestown Shopping Square Queen Victoria Building North Ryde NSW 2113; Charlestown NSW 2290; Sydney NSW 2000; Phone (02) 9878 4253 Phone (02) 4943 9763 Phone (02) 9286 3726 Fax (02) 9878 8027 Fax (02) 4920 9526 Fax (02) 9262 7690

Maribyrnong Oaklands Park Ringwood Shop 2072 Shop 2047 Shop L60 Highpoint Shopping Centre Westfield Marion Eastland Shopping Centre Maribyrnong VIC 3032; Oaklands Park SA 5046; Ringwood VIC 3134; Phone (03) 9317 4652 Phone (08) 8298 6350 Phone (03) 9879 5094 Fax (03) 9317 5290 Fax (08) 8377 5253 Fax (03) 9847 0956

Melbourne Order Centre Rosny Park Shop M01, Mezzanine Level Gate 4, 6–8 Lanceley Place Shop G038 Melbourne GPO Artarmon NSW 2064; Eastlands Shopping Centre Cnr Elizabeth St and Phone 1300 360 111 Bligh Street Little Bourke St Fax 1300 360 150 Rosny Park TAS 7018; Melbourne VIC 3000; Phone (03) 6245 0933 Parramatta Phone (03) 9662 4522 Fax (03) 6245 1548 Fax (03) 9662 4402 Shop 4069 Westfield Shoppingtown Rouse Hill Miranda Parramatta NSW 2150; Shop GR048 Shop 1087–88, Level 1 Phone (02) 9635 9922 Quadrant A Westfield Fax (02) 9689 3421 Rouse Hill Town Centre Miranda NSW 2228; Rouse Hill NSW 2155; Penrith Phone (02) 9524 4289 Phone (02) 8882 9179 Shop 150, Level 1 Fax (02) 9542 8573 Fax (02) 8882 9200 Westfield Penrith Modbury Penrith NSW 2750; Tuggerah Shop 200 Phone (02) 4721 8299 Shop 2043A Westfield Tea Tree Plaza Fax (02) 4721 3613 Westfield Tuggerah Modbury SA 5092; Cnr Wyong and Gavenlock Roads Perth Phone (08) 8396 0000 Tuggerah NSW 2259; Shop 60, Gallery Level Fax (08) 8395 6645 Phone (02) 4353 9305 Carillon City Arcade Fax (02) 4353 9475 Morley Perth WA 6000; Shop 173 Phone (08) 9321 6852 Ultimo The Galleria Morley Fax (08) 9481 3123 The Foyer Walter Road Ultimo Centre Preston Morley WA 6062; 700 Harris Street Shop K28 Phone (08) 9276 7673 Ultimo NSW 2007; Northlands Shopping Centre Fax (08) 9276 3086 Phone (02) 8333 2055 Preston VIC 3072; Fax (02) 8333 1148 Mt Gravatt Phone (03) 9471 4863 Shop 2104A, Garden City Fax (03) 9470 5672 Shopping Centre Cnr Logan and Kessels Road Upper Mt Gravatt QLD 4122; Phone (07) 3420 6928 Fax (07) 3422 2315

234 ABC APPENDICES Index In general, this index does not include topics listed in the Contents (page 1).

A research —19, 26, 33, 40–2, 45, 62, 67, 95–6, 106, 110, 124, 185, 193 ABC Advisory Council—19, 65, 75, 126, 186, 188–9, 192, 198 audio-on-demand/streaming—4, 16, 18, 20, 22, 32, 38, 40, 47, 78, 80, 88, 102–3, 130–1, 238 ABC Appreciation Survey—11, 33, 42–6, 118 Audit and Risk Committee—57, 65–6, 72, 186–8, ABC Board—12, 19–20, 57, 64, 66–7, 69, 75, 109, 193 111, 114, 126, 186–7, 193, 198, 206–7 Committees—65, 186 audit, internal—see Group Audit

ABC Charter—7, 10–1, 16, 20, 42, 45, 64, 68, 70, Australia Network—3, 5, 8–9, 16–7, 20, 28, 30–1, 98, 102, 124–5, 201, 238–40 47–8, 73, 86–7, 89, 94–7, 120, 124, 135, 185, 193, 226–7 ABC Classic FM—4, 8, 26, 34–5, 47–9, 52, 76–9, 105–6, 108, 118, 129–31, 184, 222, 225 Australian Agency for International Development (AusAID)—17, 52–3, 96 ABC Commercial—3, 27, 47, 55, 72–3, 75, 88, 98–101, 115, 119, 124–6, 185, 189, 193, 198–9, Australian Communications and Media Authority 212, 227, 238 (ACMA)—10, 36, 69, 104, 110, 113, 192, 198, 207, 218, 224–5 ABC Local Radio—4, 9, 16–7, 24–5, 38, 41, 49, 50–2, 60, 62–3, 70, 76–9, 88–9, 92, 105–6, 118, Australian content—20, 43, 64, 77, 80, 82, 84, 123, 123, 129–30, 184–5, 209, 211–2, 219–20, 225, 126, 129, 130–1, 203 228–32, 238 music—77, 118, 123, 129 ABC NewsRadio—4, 34–5, 47–9, 72, 76, 89, 105–6, Australian Equivalents to International Financial 129, 184, 224–5 Reporting Standards (AEIFRS)—74, 149 ABC Online—2, 4, 9, 11, 16, 28–9, 32–3, 38–40, Australian National Audit Office (ANAO)—72, 44–7, 51, 60, 63, 68, 76, 78, 90–2, 98, 117, 128–9, 139–40, 177, 186–8 131, 134–5, 180, 189, 201, 203, 207, 209 awards—8, 25, 51, 67, 77, 80, 86, 88, 92, 96, ABC People—54–8, 70, 106 99–100, 111–2, 118, 130, 150, 208–12 ABC Radio National—4, 8–9, 16, 26, 34–5, 40–1, 47–9, 52–3, 60, 76–8, 105–6, 118, 123, 129–31, B 134, 188, 209–11, 220–2, 225 balance—11, 45–6, 54, 58, 64–5, 67–9, 139, 200–1, ABC Retail—98, 101, 185, 212 203, 206, 211, 239

ABC Shops—3–5, 27, 47, 101, 207, 233–4 benefit to the people of Australia—10, 12, 17–8, 20, 119, 125, 186, 240 ABC1/ABC2—2–4, 9, 16, 18, 22–4, 28, 33, 35–7, 47, 52, 68, 77, 80–3, 85–8, 92, 103, 117–8, bias—29, 67–9, 94, 203, 206 130–4, 182–3 Board—see ABC Board advertising and market research—93 Bonner Committee—110–1 appropriation—72–3, 120, 145–6, 152–3, 155, 160, 172, 179–80 breast cancer—58 archives—100, 103 broadband—4, 20, 22, 47, 64, 134–5, 238 arts—11, 23, 25, 27, 45, 77, 83, 85, 91, 104, 120, business continuity—102, 112 126, 130, 132–4, 182–5, 200, 239 Business Services—102, 112 Audience and Consumer Affairs—68–9, 100, 185, 206–7 C audiences capital strategy—72, 75, 104, 185 appreciation—see ABC Appreciation Survey reach and share—2–3, 17, 24, 26, 32–41, 50, Charter—see ABC Charter 67, 79, 80–1, 84, 91, 95–6, 107, 117–8, 128–9, Classic FM—see ABC Classic FM 135, 238

INDEX 235 Index continued

Code of Practice—18, 68–9, 110, 113, 116, 198, election coverage—see also Election Coverage Review 201–7 Committee—29, 67, 89, 117, 119

communications—16, 19, 56, 106–7, 110, 120, 147, Election Coverage Review Committee (ECRC)—67, 159, 185–7, 227 112, 114

community—2, 7, 10–1, 17–20, 33, 42–3, 45–6, emergency—17, 50–1, 65, 70, 76–7, 102, 112, 126 50–3, 56, 58, 62–3, 65, 70–1, 76, 79, 84, 92, 107, employment agreements—57, 198 112, 116, 120, 124, 126, 129, 132–3, 135, 138, 179, 182–3, 189–90, 198, 200–1, 238–9 events—8–9, 18, 27, 30, 39, 57, 76–7, 96, 101, 103–4, 107, 111–4, 117, 120, 122–4, 127, 133, 190, complaints—67–9, 94, 110, 112–3, 116–7, 122, 193, 202–4, 206 198, 200–1, 206–7

Complaints Review Executive (CRE)—68–9, 94, 112, F 116, 206–7 fraud—66–7, 139, 187 consultants—53, 64, 97, 109, 159, 191 Freedom of Information (FOI)—56, 112, 201, 207 content sales—98–9 funding—16, 20, 48, 51, 72–3, 79, 84, 96, 104, co-productions/partnerships—82, 85, 94, 101, 107, 109–10, 112, 120, 125–6, 147, 150 110, 120, 125–6, 185, 226 G Corporate Communications—55, 107, 185, 227 governance—10, 12, 52, 55, 64–71, 75, 94, 96, 102, Corporate Development—55, 65, 75, 109–10, 119, 109–12, 116, 121–2, 185–7, 192, 197, 227 185, 199, 227 green futures—59, 61, 112, 117 Corporate Plan—10–2, 50, 65, 71, 111, 116–27, 192 Group Audit—66, 75, 102, 185–8 Corporate Responsibility Index—70–1, 111–2 H corporate social responsibility—70–1 high definition—80, 101, 103, 120, 238 cross-media—76, 79, 211, 238 high standards—10, 113, 116, 121

D hours broadcast—80–3, 117, 131–3, 182–3 dig/dig country/dig jazz—4, 47–9, 118, 129, human resources—see also ABC People and People 130, 184 and Learning—53–4, 65, 102, 106, 109, 186 digital radio—32, 72, 76, 78–9, 95, 104, 115, 124, 238 I

digital television—2, 18, 20, 22, 32, 36, 47, 49, 80, independence—10, 12, 53, 64, 67, 113, 116, 121, 98, 103, 105, 136, 138, 179, 213–4, 238 140, 186, 201, 240

disability strategy—197–8 Independent Complaints Review Panel (ICRP)—69, 200–1, 206–7

E Indigenous—15, 51, 54, 56, 58, 82–3, 110–2, 117, 122–3, 134, 182, 184, 202–3 Ecologically Sustainable Development (ESD)—200 innovation—8, 16, 20, 22–3, 25, 55, 57, 64, 73, Editorial Policies—18, 55, 65, 67–8, 75, 87, 110, 75, 84, 90–3, 109–10, 119, 123–4, 131, 135, 185, 113–7, 122, 185–6, 198–203 188–90, 199, 227

education—10–1, 18–9, 31, 41, 60–1, 83, 88, 96, integrity—10, 12, 18, 53, 113, 116, 121, 186–7, 119, 122, 132–4, 158, 182–4, 188–9, 239 202–3, 207, 240

efficiency—20, 65, 94, 104, 106, 112, 116, 122, international bureaux—48–9, 171 125, 186–7 international projects—47, 52-3, 94, 96, 185

236 INDEX Index continued

L reception—68, 108, 120, 136, 191, 218, 225 Leadership Group—65, 75 relevance—17, 43, 45, 63–4, 102, 133, 188 legal—55, 75, 115, 158–9, 185, 190, 199, 204, reviews—8, 18, 66, 68–9, 72, 78, 87, 112, 131, 187, 206, 227 191–2

Local Radio—see ABC Local Radio resource hire—65, 98–9, 101–2, 119, 147 M risk management—see also Audit and Risk Committee—57, 64–6, 102, 127, 152, 155, 170, Managing Director—10, 13–4, 21, 23, 55, 58, 62, 186–7, 193 64–5, 67, 75, 109, 112, 114, 117, 119–20, 142, 176–7, 185–7, 189, 199, 227 S mashup—24, 82, 238 Service Commitment—198, 207 N Short Message Service (SMS)—4, 8, 17, 47, 50–1, 76, 238 national identity—7, 10–1, 70, 123, 239 State and Territory Directors—75, 111–2 National Interest Initiatives (NII)—51 staff profile—199 news and information—10, 12, 18, 45, 64, 113, 240 Standing Committee on Spoken English (SCOSE)— NewsRadio—see ABC NewsRadio 88 streaming—4, 16, 18, 20, 22, 32, 38, 40, 47, 78, 80, O 88, 102–3, 130–1, 238 occupational health and safety (OHS)—57, 106, subsidiaries—176, 178 121–2, 127, 192–6 subscription television—4, 36, 48, 109 off-deck—91, 135, 238 symphony orchestras—176, 178 overseas travel costs—192 T P Technology and Distribution—55, 65, 102–4, 185, People and Learning—54–6, 65, 102, 106, 121, 193, 199, 227 185, 197, 199, 228 Toowong—58, 103, 107, 112, 200, 229 performance management—56, 126–7, 197–8 training—12, 14, 47, 53, 56–7, 66, 76, 84, 88, 96, podcast/podcasting—2, 4, 8–9, 16, 20, 26, 29–30, 104, 113, 115, 127, 193, 196–8 38–40, 47, 78–9, 94–5, 118, 124, 129–31, 188, 238 transmission—16, 48–9, 67, 70, 72–3, 94, 103–5, policies—See also Editorial Policies—10, 18–9, 56–7, 110, 117, 125, 131–3, 136–8, 145, 147, 158–60, 64–6, 102, 104, 117, 121, 124, 127, 139, 149–58, 179, 182–5, 192, 213–26, 238 170, 173, 186–7, 197–9, 207 triple j—4, 8, 25, 34–5, 40, 47–9, 51–2, 76–7, Production Resources—55–6, 65, 102–4, 119, 185, 82–4, 89, 91, 99, 105–6, 108, 118, 129–31, 184, 193, 199, 227 190, 233–5 public broadcasters—97, 104, 129 V R video-on-demand—4, 47, 124, 238

Radio Australia—3, 5, 8, 17, 20, 30–1, 40, 47–8, 86, vodcast/vodcasting—2, 4, 16, 18, 20, 22, 24, 31, 33, 89, 94–5, 104, 118, 124, 132, 184–5, 225–7 39–41, 47, 83, 118, 124, 131, 238 Radio National—see ABC Radio National

INDEX 237 Glossary 3G—”third generation” mobile telephone services that podcasting—the provision of downloadable audio are able to carry internet content. files so that the user is able to “subscribe” to a program and have their computer automatically audio-on-demand—the provision of audio files (e.g. retrieve new files as they become available. The radio programs or pieces of music) over the internet so files are then able to be transferred to a portable that they begin playing shortly after the user requests music player. them. Generally, the files do not remain on the user’s computer after they have been played. mashup—a technique where audiences can combine and edit pre-made material from more than one broadband—fast internet service that allows rapid source to create alternative content. access to large audio and video files. off-deck—is used to describe mobile websites which Charter—the fundamental operating responsibilities can be accessed directly by audiences on mobile of the ABC, as set out in Section 6 of the Australian devices, rather than via the telecommunications Broadcasting Corporation Act 1983. providers’ own portals.

co-production—a program produced through an portal—an online or mobile site which aggregates agreement between the ABC and an outside producer, content into a single destination. and potentially others, to jointly contribute money, facilities and/or staff. reach—the total number of people who have viewed, listened or visited a service over a given time frame. cross-media/cross-platform—content produced for and delivered on more than one media platform. seven-city reach—the combined audience reach of a radio service in the seven cities of Adelaide, Brisbane, digital radio—the transmission of a broadcast radio Canberra, Melbourne, Newcastle, Perth and Sydney. signal in digital form, allowing more channels and additional data to be carried in the same spectrum as share—the percentage of the listening/viewing analog radio. audience tuned to a particular service.

digital television—the transmission of a broadcast simulcast—simultaneous broadcast of the same television signal in digital form. This allows more content in multiple formats, such as analog and digital channels or higher-definition channels to be carried television, as required by the Broadcasting Services in the same spectrum as analog television services, as Act 1992. well as interactive content. streaming—”real time” audio- or video-on-demand download—the transfer of data, including audio and that is synchronised with a radio or television video files, across the internet to the user’s computer broadcast. for later use. Unlike streamed files, downloaded files reside on the recipient’s computer. video-on-demand—the provision of video content over the internet so that it begins playing shortly five-city reach—the combined audience reach after the user requests it. Generally, the content of a television service in the five cities of Adelaide, does not remain on the user’s computer after it has Brisbane, Melbourne, Perth and Sydney. been played.

high definition television (HDTV)—a high- vodcast—the provision of downloadable video files resolution digital television format that provides larger, so that the user is able to “subscribe” to a program clearer images on screens capable of displaying it. and have their computer automatically retrieve new content as it becomes available. interstitial—content that is not a television program and is put to air between programs. Wireless Access Protocol (WAP)—a data protocol Interstitials include station identification, program allowing the delivery of specially-formatted internet promotions, cross-promotions for radio or new media content to specific mobile telephone handsets. programming, ABC Commercial merchandising and community service announcements.

platform—a medium or technology for content distribution. The ABC’s primary platforms are radio, television and the internet. It also uses mobile telephone-based platforms, such as SMS and WAP.

238 GLOSSARY The ABC Charter and Duties of the Board From the Australian Broadcasting Corporation Act 1983

6 Charter of the Corporation (1) The functions of the Corporation are: (a) to provide within Australia innovative and comprehensive broadcasting services of a high standard as part of the Australian broadcasting system consisting of national, commercial and community sectors and, without limiting the generality of the foregoing, to provide: (i) broadcasting programs that contribute to a sense of national identity and inform and entertain, and reflect the cultural diversity of, the Australian community; (ii) broadcasting programs of an educational nature; (b) to transmit to countries outside Australia broadcasting programs of news, current affairs, entertainment and cultural enrichment that will: (i) encourage awareness of Australia and an international understanding of Australian attitudes on world affairs; and (ii) enable Australian citizens living or travelling outside Australia to obtain information about Australian affairs and Australian attitudes on world affairs; and (c) to encourage and promote the musical, dramatic and other performing arts in Australia.

(2) In the provision by the Corporation of its broadcasting services within Australia: (a) the Corporation shall take account of: (i) the broadcasting services provided by the commercial and community sectors of the Australian broadcasting system; (ii) the standards from time to time determined by the Australian Broadcasting Authority (ABA) in respect of broadcasting services; (iii) the responsibility of the Corporation as the provider of an independent national broadcasting service to provide a balance between broadcasting programs of wide appeal and specialised broadcasting programs; (iv) the multicultural character of the Australian community; and (v) in connection with the provision of broadcasting programs of an educational nature—the responsibilities of the States in relation to education; and (b) the Corporation shall take all such measures, being measures consistent with the obligations of the Corporation under paragraph (a), as, in the opinion of the Board, will be conducive to the full development by the Corporation of suitable broadcasting programs.

(3) The functions of the Corporation under subsection (1) and the duties imposed on the Corporation under subsection (2) constitute the Charter of the Corporation.

(4) Nothing in this Section shall be taken to impose on the Corporation a duty that is enforceable by proceedings in a court.

ABC CHARTER AND DUTIES OF THE BOARD 239 The ABC Charter and Duties of the Board continued 8 Duties of the Board (1) It is the duty of the Board: (a) to ensure that the functions of the Corporation are performed efficiently and with the maximum benefit to the people of Australia; (b) to maintain the independence and integrity of the Corporation; (c) to ensure that the gathering and presentation by the Corporation of news and information is accurate and impartial according to the recognized standards of objective journalism; and (d) to ensure that the Corporation does not contravene, or fail to comply with: (i) any of the provisions of this Act or any other Act that are applicable to the Corporation; or (ii) any directions given to, or requirements made in relation to, the Corporation under any of those provisions; and (e) to develop codes of practice relating to: (i) programming matters; and (ii) if the Corporation has the function of providing a datacasting service under section 6A—that service; and to notify those codes to the Australian Broadcasting Authority.

(2) If the Minister at any time furnishes to the Board a statement of the policy of the Commonwealth Government on any matter relating to broadcasting, or any matter of administration, that is relevant to the performance of the functions of the Corporation and requests the Board to consider that policy in the performance of its functions, the Board shall ensure that consideration is given to that policy.

(3) Nothing in subsection (1) or (2) is to be taken to impose on the Board a duty that is enforceable by proceedings in a court.

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