Global Panorama on Postal Financial Inclusion 2016 Published by the Universal Postal Union (UPU) Berne, Switzerland Printed in Switzerland by the printing services of the International Bureau of the UPU Copyright © 2016 Universal Postal Union All rights reserved Except as otherwise indicated, the copyright in this publication is owned by the Universal Postal Union. Reproduction is authorized for non-commercial purposes, subject to proper acknowledgement of the source. This authorization does not extend to any material identified in this publication as being the copyright of a third party. Authorization to reproduce such third party materials must be obtained from the copyright holders concerned. AUTHORS: Nils Clotteau Bsrat Measho TITLE: Global Panorama on Postal Financial Inclusion 2016 ISBN: 978-92-95025-87-5 DESIGN: UPU graphic arts Unit CONTACT: Nils Clotteau, UPU EMAIL:
[email protected] TELEPHONE: +41 31 350 35 66 The boundaries used on the maps in this publication do not imply official endorsement or acceptance by the United Nations or the UPU Global Panorama on Postal Financial Inclusion 2016 Nils Clotteau Bsrat Measho AKNOWLEDGEMENTS This report was written by Mr Nils Clotteau and Ms Bsrat Measho, from the Financial Inclusion team within the Development Cooperation Directorate of the Universal Postal Union. We would like to thank Ms Nadine Chehade and Ms Alice Negre, from the Consultative Group to Assist the Poor (CGAP), and Ms Mehrsa Baradaran, Associate Professor of Law at University of Georgia School of Law, for their time and expertise during the external peer review process. We are also very grateful to Mr José Ansón, UPU Economist, for his comments during the preparation of the questionnaire and the internal peer review as well as the UPU colleagues involved in the preparation of this book, particularly Ms Sonja Denovski and Mr Rémy Pedretti for the final layout.