Transforming a Postal Infrastructure the Case of India Post

Total Page:16

File Type:pdf, Size:1020Kb

Transforming a Postal Infrastructure the Case of India Post Public Disclosure Authorized Public Disclosure Authorized MAP IA 24 Gl~E Public Disclosure Authorized T@AJ4D A002 DL$~TAL OHERAJStTUJSRL 6cJEFSfATTcOi AM Public Disclosure Authorized FDkHAMflAL $LELR7GfES June 14, 2002 Transforming a Postal Infrastructure The Case of India Post List of Abbreviations ATM Automatic teller machine LAN Local area network B2B Business to business LDC Less developed countries B2C Business to consumer MMS Mail Motor Service BOO Build own operate NGO Non-governmental organization C2C Customer to customer NSB National Savings Bank CIA Central Intelligence Agency NSE National Stock Exchange DSL Direct service line OECD Organization for Economic EDI Electronic data interchange Cooperation and Development EMI e-Money issuers PIN Personal identification number EMS Express Mail Services POSB Post Office Savings Bank GDP Gross domestic product QSF Quality Service Fund GSBA Government Savings Bank Act RBI Reserve Bank of India ICT Information and communication RMS Railway Mail Service technology RPLI Rural Postal Life Insurance IFC Intemnational Finance TTP Trusted third party Corporation USPS United States Postal Service IP India Post UPS Union Postal Service IPO Initial public offering VPN Virtual private network IPOA India Post Office Act VSAT Very small aperture terminal IT Information technology WBG World Bank Group Acknowledgements This report represents the joint effort of a team of World Bank staff lead by Simon Bell, lead financial economist, South Asia Financial and Private Sector Development Division (SASFP). The World Bank team included Nagavalli Annamalai, Leora Klapper, Jurgen Lohmeyer, Ismail Radwan, Robert Schware, Sophie Sirtaine, Karma Tshiteem. Consultancy support was provided by Graeme Lee from Consignia (formerly Royal Mail, United Kingdom), Gerhard Moeller from Deustche Post and Wong Sau Ngan and Ranita Hussein (Malaysia). The report was undertaken in close collaboration with a team from India Post led by Ashok Pal Singh (Director, Savings Bank) and including A.K. Bhatnagar, (D.D. G. PO & I), Alok Pande, (Assistant Director General, Indian Postal Service), John Samuel (Additional General Manager, Business Development Directorate), and P.C. Pratihari (Assistant Director General). The report was Peer Reviewed by Gautam Bhardwaj (Invest India); Isabel Ngoc Dung Andress (CITPO); Juan Ianni (United States Postal Service), Bjorn Wellenius (Global Products Group - CITPO); Charlie Garrigues (FSD) and Esko Lintunen (OPCDF). Marilou Uy (SASFP) was the Sector Director responsible for this work and Mieko Nishimizu was the Vice President (South Asia Region). Funding support to make this report possible was kindly provided by the Financial Sector Network. This report is designed to encourage an exchange of ideas on the use of the postal infrastructure in a rapidly changing environment. Transforming a Postal Infratructure The Case of India Post INDIA THE USE OF TECHNOLOGY FOR THE DELIVERY OF INFORMATION AND FINANCL41 SERVICES THROUGH THE POST OFFICE Table of Contents EXECUTIVE SUMARY ..................... II INTRODUCTION .................... 1 OBJECr S ............................................................................................................................ CEAPTER ONE .................................................................................................................. 2 THE EVOLVING ROLE OF POST OFFICES IN OECD COUNTRIES ..................... 2 WORLDWIDE RENDS ..................................................................... 2 SERVICES OFFERED BY POST OFFICES ..................................................................... 2 An overview offinancial and otherpostal services ...................................................................... 3 DEMAND FOR POSTAL SERVICES ..................................................................... 6 Composition ofmail ...................................................................... 6 Demandforpostal transportationservices ...................................................................... 8 Demandforfinancialand otherpostalservices . .....................................................................8 MARKET REFORM AND LIBERALIZATION ..................................................................... 9 TECHNOLOGICAL CHANGE ........................................................ 10 E-Commerce ........................................................ I I E-Government ......................................................... 12 NEW DIRECTIONS ........................................................ 13 CHAPTER TWO ........................................................ 15 THE EVOLVING ROLE OF POST OFFICES IN DEVELOPING COUNTRIES ... 15 INTRODUCrION ........................................................ 15 NONTRADITIONAL SERVICES OFFERED BY POSTAL AGENCIES .............................................. 15 SINGAPORE AN ENABLING ENVI]ONMENT FOR NEW PRODUCTS AND SERVICES ........... ........... 16 PAKISTAN - AUTONOMY FOR SERVICE DELIVERY ....................................... 19 INDIA - ANDRA PRADESH E-GOVERNMENT INITIATIVE ........................................................ 19 Government-Citizen Interface........................................................ 20 APSWAN (Andhra Pradesh State Wide Area Network) .......................................... 20 CARD (Computer-Aided Administration of Registration Department) . ...........................................20 MPHS (Multipurpose Household Survey Project) .............................................. 21 TWI7VS (Twin Cities Network Services) ........................................................ 21 APDMS (Andhra Pradesh Development Monitoring System) ..................................... 21 FAST (Fully Automated Services of Transport) ........................................................ 21 SKIEMS (Secretariat Knowledge and Information Management System) .......................................... 22 WORLD BANK GROUP SUPPORT TO POSTAL REFORM ........................................................ 23 GeneralApproach ......................................................... 23 Transforming a Postm Infistructure The Case of India Post Algeria Telecommunications and PostalSector Reform Project 2000 ............................................. 24 MauritaniaTelecommunications and PostalSectors Reform 1999.................................................. 24 Morocco Post and the Information Technology Sector Adjustment Loan 1999 ............................... 24 Trinidadand Tobago Postal Services Reform Project 1999..................................................... 25 Argentina PostalInvestment Project 1998..................................................... 25 GuatemalaPrivate Participation in Infrastructure 1997 ..................................................... 25 FUTURE DIRECTIONS ..................................................... 26 C APTER R ........................................................................................................... 27 THE MODERNIZATION OF INDIA POST - STATUS, CHALLENGES, PERSPECTIVES ...................................................... 27 INDIA POST: AN OVEVI E...................................................... 27 Legal and regulatoryenvironment ...................................................... 27 Political objectives, vision, mission ...................................................... 28 OPERATIONAL PARAMETERS ...................................................... 28 Organizationalstructures ...................................................... 28 Management team ...................................................... 29 Staff ....................................................... 29 Mail volumes ...................................................... 30 Network; production system, technology ...................................................... 32 Revenues ...................................................... 33 Cost structures....................................................... 35 Financialdata; budgetaryprocesses and systems, investment policy . .............................................36 NEW PRODUCTS AND SERVICES . ..................................................... 36 Postal banking services...................................................... 36 New Business...................................................... 36 IWPROVING SERVICES ....................................................... 38 Pricing...................................................... 38 Productivity...................................................... 39 Quality of service ....................................................... 40 Market volumes and structures, customers, competitors ......................................... 40 CURRENT REFORM EFFORTS ...................................................... 40 Privatesector participation ...................................................... 41 LEVERAGING THE INDIAN POSTAL INFRASTRUCTURE ...................................................... 42 NEW PARTNERSHIPS AND ALLIANCES ...................................................... 43 THE CHALLENGE OF TIRANSFCORMATION .............................................. 43 RECOMMENDATIONS ...................................................... 44 Sector policy reform ...................................................... 44 Postal enterprise modernization...................................................... 46 Prioritiesand road map...................................................... 46 NEXT STEPS .....................................................
Recommended publications
  • Global Panorama on Postal Financial Inclusion 2016
    Global Panorama on Postal Financial Inclusion 2016 Published by the Universal Postal Union (UPU) Berne, Switzerland Printed in Switzerland by the printing services of the International Bureau of the UPU Copyright © 2016 Universal Postal Union All rights reserved Except as otherwise indicated, the copyright in this publication is owned by the Universal Postal Union. Reproduction is authorized for non-commercial purposes, subject to proper acknowledgement of the source. This authorization does not extend to any material identified in this publication as being the copyright of a third party. Authorization to reproduce such third party materials must be obtained from the copyright holders concerned. AUTHORS: Nils Clotteau Bsrat Measho TITLE: Global Panorama on Postal Financial Inclusion 2016 ISBN: 978-92-95025-87-5 DESIGN: UPU graphic arts Unit CONTACT: Nils Clotteau, UPU EMAIL: [email protected] TELEPHONE: +41 31 350 35 66 The boundaries used on the maps in this publication do not imply official endorsement or acceptance by the United Nations or the UPU Global Panorama on Postal Financial Inclusion 2016 Nils Clotteau Bsrat Measho AKNOWLEDGEMENTS This report was written by Mr Nils Clotteau and Ms Bsrat Measho, from the Financial Inclusion team within the Development Cooperation Directorate of the Universal Postal Union. We would like to thank Ms Nadine Chehade and Ms Alice Negre, from the Consultative Group to Assist the Poor (CGAP), and Ms Mehrsa Baradaran, Associate Professor of Law at University of Georgia School of Law, for their time and expertise during the external peer review process. We are also very grateful to Mr José Ansón, UPU Economist, for his comments during the preparation of the questionnaire and the internal peer review as well as the UPU colleagues involved in the preparation of this book, particularly Ms Sonja Denovski and Mr Rémy Pedretti for the final layout.
    [Show full text]
  • Transport and Communications
    Chapter 14 TRANSPORT AND COMMUNICATIONS A well functioning Transport and communication I. TRANSPORT system is a critical pre-requisite for a country’s i. Road Transport development. Investment in the infrastructure directly affects economic growth through many Road transport is the backbone of Pakistan’s changes such as allowing producers to find the transport system, accounting for 90 percent of best markets for their goods, reducing national passenger traffic and 96 percent of freight transportation time and cost and generating movement. Over the past ten years, road traffic – employment opportunity. In addition, efficient both passenger and freight – has grown much transport and communication systems also have faster than the country’s economic growth. The network effects and allow adoption of latest 10,849 km long National Highway and Motorway production techniques such as just-in time network contributes 4.2 percent of the total road manufacturing. network. They carry 90 percent of Pakistan’s total traffic. Infrastructure development has been a priority area for Pakistan as evidenced by a number of Pakistan, with about 156 million people, has a projects completed or in progress. Major reasonably developed transport system. However, infrastructure projects completed during the last when compared with other developed and seven years include: Islamabad-Lahore Motorway developing countries, the road density of Pakistan (M-2), Makran Costal Highway, Nauttal-Sibi is low. This fact is documented in Fig-14.1. A section including Sibi Bypass, Dera Allah Yar- commonly used indicator for development of the Nauttal Section, Khajuri-Bewata Section N-70, road system is road density (total length of road / Kohat Tunnel and Access Roads, Mansehar-Naran total area), which is often used as an index of Section, Karachi Northern Bypass, Qazi Ahmed & prosperity, economic activity and development.
    [Show full text]
  • Union Postale Has Been Reporting News from the International Postal Sector for the Benefit of Stakeholders Across the Industry
    Moving the postal sector forward since 1875 MARCH 2011 No 1 IFAD president on remittances E-substitution’s many faces Clipping the wings of revenue loss Isn’t it time you subscribed? Since 1875, Union Postale has been reporting news from the international postal sector for the benefit of stakeholders across the industry. These include regulators, chief executives, operational experts, post-office employees, strategic thinkers, suppliers, academics, philatelists and anyone else with a keen interest in Posts. Help Union Postale celebrate its 135th birthday Moving the postal sector forward since 1875 by joining the ranks of thousands of satisfied MARCH 2011 N o IFAD president on 1 remittances readers. Sign up now for four issues a year of this E-substitution’s many faces full-colour, high-quality magazine in one of seven languages. Private subscribers anywhere in the world can subscribe for CHF50 a year. Special discount rates Clipping the wings of apply to Posts from UPU member countries. revenue loss Fax us your order now on +41 31 350 37 11 or email us at [email protected] with the following details: Name Language version desired: Position English Organization/Operator French Full postal address Arabic Chinese German E-mail address Russian Telephone Spanish Fax Contents Cover story Revenue protection takes centre stage The UPU’s Consultative Committee is helping Posts to stop losing money 12 Feature Electronic substitution: a shifting story A look at the state of research on a game-changing phenomenon 9 People Moving the postal sector
    [Show full text]
  • The African Postal Financial Services Initiative a Success Story on Remittances at the Post Office in Africa
    The African Postal Financial Services Initiative A success story on remittances at the post office in Africa Implemented by: In partnership with: UNIVERSAL POSTAL UPU UNION The opinions expressed in this publication are those of the authors and do not necessarily represent those of the International Fund for Agricultural Development (IFAD) and its partners, or the governments they represent. IFAD and its partners do not guarantee the accuracy of the data included in this report. The boundaries, colours, denominations and other information shown on any map in this publication do not imply any judgement on the part of IFAD and its partners concerning the legal status of any territory or the endorsement or acceptance of such boundaries. The designations “developed” and “developing” countries are intended for statistical convenience and do not necessarily express a judgement about the stage reached by a particular country or area in the development process. © by the International Fund of Agricultural Development (IFAD) March 2018 Table of contents Abbreviations ............................................................................................... 2 Acknowledgements ....................................................................................... 3 Foreword .................................................................................................... 4 1 Introduction ............................................................................................ 7 2 Results achieved: Highlights ....................................................................
    [Show full text]
  • Développer L'inclusion Financière En Favorisant L'accès À L'assurance
    Développer l'inclusion financière en favorisant l'accès à l'assurance – le rôle des réseaux postaux Publié par l’Union postale universelle (UPU) Berne (Suisse) et l'Organisation internationale du travail (OIT) Genève (Suisse) Imprimé en Suisse par le Bureau international de l’Union postale universelle Copyright © 2016 Union postale universelle Tous droits réservés Sauf mention contraire, l’Union postale universelle détient les droits de propriété intellectuelle de la présente publication. La reproduction est autorisée à des fins non commerciales, sous réserve d’indication des sources en bonne et due forme. Cette autorisation ne couvre pas les éléments de cette publication identifiés comme étant la propriété intellectuelle d’un tiers. Pour reproduire ces derniers, il est nécessaire d’obtenir l’au- torisation des détenteurs des droits de propriété intellec- tuelle concernés. AUTEUR: Guilherme Suedekum TITRE: Développer l'inclusion financière en favorisant l'accès à l'assurance – le rôle des réseaux postaux ISBN: 978-92-95025-84-4 DESIGN: UPU Graphic Unit CONTACT: Nils Clotteau, UPU, [email protected] Craig Churchill, ILO, [email protected] PHOTO DE COUVERTURE: © 2009 Indian Post La présente étude est le fruit des efforts conjoints déployés par l'Organisation internationale du travail (OIT) et l'Union postale universelle (UPU). Elle a été élaborée par Guilherme Suedekum, consultant indépendant spécialisé dans l'inclusion financière, qui a pu compter sur le soutien et les conseils de Craig Churchill, responsable d'équipe au programme Impact
    [Show full text]
  • World Bank Document
    69463 Public Disclosure Authorized The Role of Postal Networks in Expanding Access to Financial Services Worldwide Landscape of Postal Financial Services Africa Region Public Disclosure Authorized The World Bank Group Global Information and Communication Technology Postbank Advisory, ING Bank Postal Policy Public Disclosure Authorized Public Disclosure Authorized Author’s Note This section discusses the landscape of postal networks in the African region1 and their current role of postal networks in providing access to financial services. The landscape is intended to serve as a basis to assess the potential role to expand access to financial services. For some aspects and some countries data did not seem to be available or was available only to a limited extent. In particular, this was the case for data on the role of the postal networks in cashless payment systems, the significance of the postal financial services compared to monetary aggregates, and the details of the financial services rendered through the post offices. For several countries—Sudan, Central African Republic, Mali, and Sierra Leone—data on the services and their organizations was not yet available. On the other hand, in the course of the desk research in 2004, other countries that were not included in the list of 24 countries were found to have postal networks with an active role in financial services, e.g., Angola, Burundi, Mozambique, Ethiopia, and Madagascar. While this African regional landscape can stand alone, it is an integral part of this large study of the potential of postal networks to coordinate with financial service providers in 5 regions (Africa, Asia, Eastern Europe and Central Asia, Latin America and the Caribbean, and the Middle East and Northern Africa) and 7 countries (Egypt, Kazakhstan, Namibia, Romania, Sri Lanka, Uganda, and Vietnam).
    [Show full text]
  • Asendia USA COVID-19 Update September 25 2020.Xlsx
    Status Key On Schedule Expect Delays Service Suspended Inbound Transportation to Asendia USA Facilities: Facility Transportation Status Date Updated Daily Updates/Comments New York - Hauppauge On Schedule 9/25/2020 Pennsylvania - Folcroft On Schedule 9/25/2020 Florida - Miami On Schedule 9/25/2020 Illinois - Elk Grove Village On Schedule 9/25/2020 California - Bell On Schedule 9/25/2020 California - Hayward On Schedule 9/25/2020 Operational Processing @ Asendia USA Facilities: Facility Processing Status Date Updated Daily Updates/Comments New York - Hauppauge On Schedule 9/25/2020 Pennsylvania - Folcroft On Schedule 9/25/2020 Florida - Miami On Schedule 9/25/2020 Illinois - Elk Grove Village On Schedule 9/25/2020 California - Bell On Schedule 9/25/2020 California - Hayward On Schedule 9/25/2020 USPS International Service Centers: Facility Processing Status Date Updated Daily Updates/Comments The USPS reported that the ISCs are in good condition and delayed volumes are down to one-quarter of what they had been. JFK has about 27,000 on hand and most of that is letter volume. In addition to air lift, the USPS was using surface for parcels destined to Austria, Denmark, Hungary, Poland, Sweden, Czech Republic, Finland, Netherlands, Spain, and Switzerland. Volume is from the JFK, MIA and ORD ISC's. The USPS has no additional surface trips planned but will use as needed. Ocean JFK-RTM since August: ISC New York (JFK) Expect Delays 9/25/2020 - Shipment (9) 7/21 - Arrived 8/11 – containers picked up by Post NL - Shipment (10) 8/4 - Departed 8/5 arrived 8/26 – 1 container - Shipment (11) 8/18 - Departed 8/18 scheduled arrival 9/8 – 2 containers Australia and NZ - USPS reporting delays with air lift from all ISC's.
    [Show full text]
  • DMM Advisory Keeping You Informed About Classification and Mailing Standards of the United States Postal Service
    July 2, 2021 DMM Advisory Keeping you informed about classification and mailing standards of the United States Postal Service UPDATE 184: International Mail Service Updates Related to COVID-19 On July 2, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). The following countries have provided updates to certain mail services: Mauritius UPDATE: Mauritius Post has advised that the Government of Mauritius has announced the easing of COVID-related restrictions as of July 1, 2021, subject to strict adherence to sanitary protocols and measures. On July 15, 2021, Mauritius will gradually open its international borders. However, COVID-19 continues to have a direct impact on international inbound and outbound mails to and from Mauritius. Therefore, the previously announced provisions and force majeure continue to apply for all inbound and outbound international letter-post, parcel-post and EMS items. New Zealand UPDATE: New Zealand Post has advised that the level-2 alert in the Wellington region has ended as of June 29, 2021. Panama UPDATE: Correos de Panama has advised that post offices, mail processing centers (domestic and international) and the air transhipment office at Tocúmen International Airport are operating under normal working hours and the biosafety measures established by the Ministry of Health of Panama (MINSA). Correos de Panamá confirms that it is able to continue to receive inbound mail destined for Panama. However, Correos de Panama is unable to guarantee service standards for inbound and outbound mail. As a result, force majeure with respect to quality of service for all categories of mail items will apply until further notice.
    [Show full text]
  • Pakistan Post Rates for EMS Plus Tariff S # Country Name Documents Merchandise 500 Gms Addl. 500 Gms 1 Kg Every Addl. Kg 1
    Pakistan Post Rates for EMS Plus Tariff Documents Merchandise S # Country Name Addl. 500 Every 500 gms gms 1 Kg Addl. kg 1 Afghanistan 3410 359 3769 1455 2 Albania 3346 353 3698 1427 3 Algeria 3346 353 3698 1427 4 American samoa 3346 353 3698 1427 5 Andorra 3217 882 4099 1160 6 Angola 3346 353 3698 1427 7 Anguila 3219 3219 7710 1608 8 Antigua 3528 1279 4807 1608 9 Argentina 3528 1279 4807 1608 10 Armenia 3346 353 3698 1427 11 Aruba 3528 1279 4807 1608 12 Australia 2390 766 3156 1275 13 Austria 2577 1203 3780 1074 14 Azerbaijan 3346 353 3698 1427 15 Bahamas 3528 1279 4807 1608 16 Bahrain 1718 1117 2835 773 17 Bangladesh 1203 1031 2233 490 18 Barbados 3528 1279 4807 1608 19 Belarus 3346 353 3698 1427 20 Belgium 2491 945 3436 731 21 Belize 3528 1279 4807 1608 22 Benin 3346 353 3698 1427 23 Bermuda 3528 1279 4807 1608 24 Bhutan 2016 511 2527 894 25 Bolivia 3528 1279 4807 1608 Bosnia and 26 Herzegovina 3287 3287 5998 1427 27 Botswana 3346 353 3698 1427 28 Brazil 3528 1279 4807 1608 29 Brunei 2984 469 3453 1439 30 Bulgaria 3346 353 3698 1427 31 Burkina Fase 3346 353 3698 1427 32 Burundi 3346 353 3698 1427 33 Cambodia 2984 469 3453 1439 34 Cameron 3346 353 3698 1427 1 35 Canada 2473 603 3076 1267 36 Cape Verde 3346 353 3698 1427 37 Cayman Island 3528 1279 4807 1608 38 Central African Rep 3346 353 3698 1427 39 Chad 3346 353 3698 1427 40 Chile 3528 1279 4807 1608 41 China 2984 469 3435 1439 42 Colombia 3528 1279 4807 1608 43 Congo 3346 353 3698 1427 44 Cook Islands 3346 353 3698 1427 45 Costa Rica 3528 1279 4807 1608 46 Cote D'ivoire 3219 3219
    [Show full text]
  • POSTAL SAVINGS Reaching Everyone in Asia
    POSTAL SAVINGS Reaching Everyone in Asia Edited by Naoyuki Yoshino, José Ansón, and Matthias Helble ASIAN DEVELOPMENT BANK INSTITUTE Postal Savings - Reaching Everyone in Asia Edited by Naoyuki Yoshino, José Ansón, and Matthias Helble ASIAN DEVELOPMENT BANK INSTITUTE © 2018 Asian Development Bank Institute All rights reserved. First printed in 2018. ISBN: 978 4 89974 083 4 (Print) ISBN: 978 4 89974 084 1 (PDF) The views in this publication do not necessarily reflect the views and policies of the Asian Development Bank Institute (ADBI), its Advisory Council, ADB’s Board or Governors, or the governments of ADB members. ADBI does not guarantee the accuracy of the data included in this publication and accepts no responsibility for any consequence of their use. ADBI uses proper ADB member names and abbreviations throughout and any variation or inaccuracy, including in citations and references, should be read as referring to the correct name. By making any designation of or reference to a particular territory or geographic area, or by using the term “recognize,” “country,” or other geographical names in this publication, ADBI does not intend to make any judgments as to the legal or other status of any territory or area. Users are restricted from reselling, redistributing, or creating derivative works without the express, written consent of ADBI. ADB recognizes “China” as the People’s Republic of China. Note: In this publication, “$” refers to US dollars. Asian Development Bank Institute Kasumigaseki Building 8F 3-2-5, Kasumigaseki, Chiyoda-ku Tokyo 100-6008, Japan www.adbi.org Contents List of illustrations v List of contributors ix List of abbreviations xi Introduction 1 Naoyuki Yoshino, José Ansón, and Matthias Helble PART I: Global Overview 1.
    [Show full text]
  • Pakistan Post Rates for EMS Plus Sr. No Country Name Documents Merchendise Weight Limit 500 Gms Addl. 500 Gms 1Kg Every Addl
    Pakistan Post Rates for EMS Plus Documents Merchendise Addl. Every 500 500 Addl. Sr. No Country Name gms gms 1Kg kg Weight Limit 1 Afghanistan 2988 2988 5453 1297 30 Kg 2 Albania 3041 321 3362 1297 30 Kg 3 Algeria 3041 321 3362 1297 30 Kg 4 American samoa 3041 321 3362 1297 30 Kg 5 Angola 3041 321 3362 1297 30 Kg 6 Anguila 2926 2926 7009 1462 30 Kg 7 Antigua 3207 1163 4370 1462 30 Kg 8 Argentina 3207 1163 4370 1462 30 Kg 9 Armenia 3041 321 3362 1297 30 Kg 10 Aruba 3207 1163 4370 1462 30 Kg 11 Australia 2100 828 2900 1058 30 kg 12 Austria 2343 1093 3436 977 10 Kg 13 Azerbaijan 3041 321 3362 1297 30 Kg 14 Bahamas 3207 1163 4370 1462 30 Kg 15 Bahrain 1562 1015 2577 703 30 kg 16 Bangladesh 1093 937 2030 445 30 kg 17 Barbados 3207 1163 4370 30 Kg 18 Belarus 3041 321 3362 1297 30 Kg 19 Belgium 2265 859 3124 664 10 Kg 20 Belize 3207 1163 4370 1462 30 Kg 21 Benin 3041 321 3362 1297 30 Kg 22 Bermuda 3207 1163 4370 1462 30 Kg 23 Bhutan 1833 464 2297 812 30 Kg 24 Bolivia 3207 1163 4370 1462 30 Kg Bosnia and 25 herzegovina 2988 2988 5453 1297 30 Kg 26 Botswana 3041 321 3362 1297 30 Kg 27 Brazil 3207 1163 4370 1462 30 Kg 28 Brunei 2713 426 3139 1308 30 Kg 29 Bulgaria 3041 321 3362 1297 30 Kg 30 Burkina fase 3041 321 3362 1297 30 Kg 31 Burundi 3041 321 3362 1297 30 Kg 32 Cambodia 2713 426 3139 1308 30 Kg 33 Cameron 3041 321 3362 1297 30 Kg 1 34 Canada 2261 548 2797 1152 30 kg 35 Cape verde 3041 321 3362 1297 30 Kg 36 Cayman island 3207 1163 4370 1462 30 Kg 37 Chad 3041 321 3362 1297 30 Kg 38 Chile 3207 1163 4370 1462 30 Kg 39 China 2652 426 3139 1281
    [Show full text]
  • Forum (Virtual) 11Th June, 2021 PAPU/CEOF/I/2021 – Doc
    Original : English 1st PAPU CEO Forum (Virtual) 11th June, 2021 PAPU/CEOF/I/2021 – Doc. No.6 REPORT OF THE 1ST PAPU CEO FORUM (39th Administrative Council Agenda item No.9c)) 1. Subject References/Paragraphs Observations Report of the 1st PAPU CEO Forum Agenda of the 1st PAPU CEO Forum PAPU/CEOF/I/2021 – Doc. No.1 2. Decisions Expected Take note of the report; 39th Administrative Council Agenda No. Provide input, if any; PAPU/AC/XXXIX/2021 - Doc No.1 Rev1 Adopt the report. 1. Introduction/background The 1st PAPU Postal CEO Forum was held virtually on 11th June, 2021 from 09:00 GMT. The Forum was chaired by Egypt and Botswana was the Vice Chairman after being appointed by the Forum. The General Secretariat performed the role of the rapporteur. 2. Participation The following Members participated during the Forum: 2.1 PAPU Member States : Algeria, Angola, Botswana, Burkina Faso, Cameroon, Congo Republic, Côte d’Ivoire, Democratic Republic of Congo (DRC), Egypt, Ghana, Kenya, Madagascar, Morocco, Namibia, Nigeria, Senegal, South Africa, Tanzania, Tunisia, Uganda, Zambia and Zimbabwe. 2.2 Other Organizations : Universal Postal Union (UPU), African Union Commission (AUC) and Southern Africa Postal Operators Association (SAPOA. A detailed list of participants is herewith attached as Annex 1. 3. Opening remarks The Opening remarks were made by the following dignitaries: 1 3.1 The Pan African Postal Union (PAPU) Secretary General, Mr. Younouss Djibrine; 3.2 Director General of the Universal Postal Union (UPU), Mr. Bishar Hussein; 3.3 The African Union Representative (AUC), Mr. Christian Minoungou; 3.4 The Chairman of Egypt Post, Dr.
    [Show full text]