CORPORATE CAPABILITY

YEARS STATEMENT 2020

CELEBRATING THE PAST AND TRANSFORMING THE FUTURE

2016 -2017 2017 - 2018 2019

Forbes Middle East awards Asteco as No. 1 Top Regional Consultants

ASSET MANAGEMENT SALES LEASING VALUATION & ADVISORY

BUILDING CONSULTANCY OWNERS ASSOCIATION We provide innovative property solutions and a quality service to our Customers with integrity, transparency and professionalism as the cornerstone of our business.

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About Expertise People At a glance

• Overview • Asset Management • Management CV’s • Asteco Videos

• Services summary • Sales • Corporate information • Awards

• Defining landscapes • Leasing • Staff Welfare

• Clients • Valuation & Advisory • CSR

• Notable achievements • Building Consultancy • Marketing

• Organisation chart • Owners Association • Innovation and Technology • Franchise THE PROPERTY EXPERTS Overview

Asteco was formed in in 1985. Over the years, Asteco has gained enormous respect for consistently delivering high quality, professional, value-added services in a transparent manner. It is also widely recognised for its involvement with many of the projects that have defined the landscape and physical infrastructure of the Emirates.

Asteco has an essential combination of local knowledge and international expertise. A deeply established brand, renowned for its application of the latest technological advances, its commitment to transparency, winning strategies and human expertise. Undisputed Real Estate experts, Asteco represents a significant number of the region’s top property Owners, Developers and Investors.

Asteco has witnessed outstanding growth and JORDAN diversification over the decades and has built a strong regional network of offices. AL AIN KSA ABU DHABI DUBAI SHARJAH

The Middle East’s LARGEST FULL SERVICE Real Estate services company

4 35 YEARS | CELEBRATING THE PAST AND TRANSFORMING THE FUTURE LEASING BUILDING FRANCHISE VALUATION & Services ASSET CONSULTANCY ADVISORY MANAGEMENT OWNERS ASSOCIATION SALES As a truly integrated property services company, the core business lines Asteco conducts from its offices throughout the Middle East are shown.

All of these are headed up by highly qualified Directors with decades of local and international experience in their respective fields.

REPRESENTED IN 16,001 OVER Our property services cover all UNITS LET 3 AED AED COUNTRIES AND land use categories /market 18,575 GROWING UNITS CURRENTLY 326bn 1.5bn 5,000+ sectors including: MANAGED 19.5mil TOTAL MARKET TECHNICAL AUDITS UNITS UNDER 19.5bn SQ FT LET VALUE OF ABU COMPLETED MANAGEMENT TOTAL SALES FOR FINANCIAL 167% DHABI VALUATIONS ANNUAL INCOME VALUE (AED) INSTITUTIONS RESIDENTIAL COMMERCIAL 5,725 2011- 2019 GROWTH BUILDINGS 500+ OVER 5.75mil MANAGED PROJECTS ACROSS SQ FT UNDER SINCE 1985 25.9mil THE UAE AED MANAGEMENT SQ FT SOLD AED 13 RETAIL INDUSTRIAL FRANCHISE 419bn 4.2bn OFFICES TOTAL MARKET REINSTALMENT VALUE / REPLACEMENT 95%+ 9,651 ANNUAL UNITS SOLD OF DUBAI VALUATIONS LAND VALUATIONS COLLECTION 2011-2019 RATES Asteco Corporate Capability Statement 2020 5 1985 1988 1991 1997 1998 1999 2002 2003 2004

Defining Landscapes ABCD Blocks The Centre Wafi Mall Gold Plaza Hotel Al Habtoor Emirates Towers Palm Jumeirah Shangri-La Residences World Trade Centre Dubai Dubai Dubai Dubai Residences | Dubai Dubai Dubai Dubai Residence | Dubai

2005 2006 2007 2008 2009 2010 2011 2012 2013

Al Raha Gardens ADCP Oceana, Discovery Gardens Maze Tower Latifa Tower Offices @ The Conrad Abu Dhabi Abu Dhabi Palm Jumeirah Dubai Dubai Dubai Dubai Dubai Dubai Dubai

2013 2014 2015 2015 2016 2016 2017 2018 2019

Since

Al Bateen Residence API Trio Anantara Residences Saadiyat Lagoons at The Residences JLT Lamar Residences Dubai Dubai University | Al Ain Dubai District | Abu Dhabi St. Regis | Abu Dhabi Dubai Dubai Abu Dhabi 1985

6 35 YEARS | CELEBRATING THE PAST AND TRANSFORMING THE FUTURE Clients

At Asteco, we are committed to using our extensive industry knowledge, consultative approach and vast pool of resources to help our Clients maximise the value of their Real Estate assets.

We provide a customised mixture of comprehensive Real Estate services and products to deliver measurable returns for a range of institutional, Investor, offshore and individual Clients.

Financial Institutions

150+ Satisfied Clients

Asteco Corporate Capability Statement 2020 7 Organisation Chart

EXECUTIVE MANAGING DIRECTOR EXECUTIVE CHAIRMAN AND FOUNDER EXECUTIVE DIRECTOR ASSET MANAGEMENT TRANSACTIONAL SERVICES VALUATION & ADVISORY BOARD John Stevens, MSc, BSc (Hons), MRICS Elaine Jones, FRICS John Allen, BSc, MRICS

DUBAI ABU DHABI AL AIN SHARJAH OFFICES Head Office Branch Office Branch Office Branch Office

BUSINESS LINES

VALUATION & ADVISORY TRANSACTIONAL SERVICES ASSET MANAGEMENT

TRANSACTIONAL SERVICES HEAD OF VALUATIONS VALUATION & ADVISORY OWNERS ASSOCIATION ASSET MANAGEMENT ASSOCIATE DIRECTOR - HEAD OF SENIOR ASSOCIATE DIRECTOR ASSOCIATE DIRECTOR SENIOR ASSOCIATE DIRECTOR ASSOCIATE DIRECTOR TRANSACTIONAL SERVICES James Joughin, BSc, MRICS Jobby Zacharia, Nick White, BA (Hons) Anne Marie Shein, BA B. Tech–Civil Engineering, PG Dip. Surveying Kieran Burley, G Dip.

MANAGER - RESEARCH AND ADVISORY, MANAGER - RESEARCH AND ADVISORY, TRANSACTIONAL SERVICES GENERAL MANAGER - AL AIN ASSET MANAGEMENT DUBAI ABU DHABI BUSINESS MANAGER - FRANCHISE ASSOCIATE DIRECTOR ASSOCIATE DIRECTOR Jenny Weidling, BA (Hons) Ghada Amhaz, MSc Keith Egan, A.C.M.A CM Tamer Chaaban, BSE Morgan Dalton, PG Dip., MPINZ

BUILDING CONSULTANCY DEVELOPER SERVICES ASSET MANAGEMENT BRANCH MANAGER - HEAD OF BUILDING CONSULTANCY ASSOCIATE DIRECTOR SHARJAH & NORTHERN EMIRATES Douglas MacLachlan, BSc (Hons), PGDip., HEAD OF DEVELOPER SERVICES Ahmed Ebid, BA Myrna Younes, BA Ghatfan Azzam MRICS

180+ staff under eminent Management

8 35 YEARS | CELEBRATING THE PAST AND TRANSFORMING THE FUTURE Project Development Value Chain

DEFINING PRODUCT OFFERING AND LAND UNIT MIX ACQUISITION MARKET ANALYSIS

FEASIBILITY STUDY PRODUCT LAUNCH MARKETING AND LOCAL AND SALES STRATEGY INTERNATIONAL

HANDOVER SERVICES BACK-OFFICE FROM DUTIES CONTRACTOR SALES TO OWNER AGREEMENTS AND COLLECTION OF FUNDS

ADMIN OF OWNERS ASSOCIATION PROPERTY MANAGEMENT

Asteco Corporate Capability Statement 2020 9 EXPERTISE

LARGEST FULL SERVICE REAL ESTATE COMPANY IN THE MIDDLE EAST

10 35 YEARS | CELEBRATING THE PAST AND TRANSFORMING THE FUTURE Asset SERVICES Management Rent Collection Rent Consultancy Financial Assessment and Advisory Management Service

Owning a property is one thing, but managing the investment correctly so that it is performing to the best of its ability is something rather different. As a long term market leader in the United Arab Emirates, Asteco Maintenance Inspection Sub-Contractor Operating Property Management have been involved in some of Supervision Tender Expense the UAE’s most iconic developments such as the UAE Process Management University, Jumeirah Emirates Towers, Sama Tower and ABCD Headquarters. Our local knowledge and international best practices place Asteco at the forefront of the market. Insurance Advice Budgeting Building and Lease Community Management From an individual apartment or villa through to a Management nationwide portfolio of mixed use assets, it is important 18,575 to ensure that your property is performing well and UNITS CURRENTLY affording you the best returns over the longest term MANAGED possible. Asteco can assist you with them all. ASSET CLASS EXPERTISE 5,725 • Residential Units (Villas / Apartments / Compounds) BUILDINGS MANAGED SINCE 1985 • Commercial Units (Office / Retail) • Mixed-Use Developments (Commercial Retail and Residential) • Residential Apartments Associated to Hotels

John Stevens, MSc, BSc (Hons), MRICS • Labour Camps / Staff Accommodation Managing Director / Director - Asset Management • Industrial (Warehousing / Logistics / Cold Storage) [email protected]

Asteco Corporate Capability Statement 2020 11 Sales SERVICES

Asteco’s internationally qualified Sales Team has Project Sales Establishment of Accompanying Negotiating with Sales Offices Prospective Clients Prospective Clients dominated the UAE’s highly dynamic Real Estate and Administration on Viewings property market for over two decades and has gained Systems enormous respect for consistently delivering high quality, professional, value-add services in a transparent manner.

Asteco represents a significant number of the region’s Responding to Documentation Property Listing Open Market Sales top property Owners, Developers and Investors and is Compliance and Processing widely recognised for its involvement with many of the Financial Queries projects that have defined the landscape and physical infrastructure of the UAE.

Our sales and marketing methods are strategic and innovative and our reach is far and wide. Asteco is the Bulk Sales Investment Sales Sales Strategy Property Transfer most experienced independent project sales company Assistance in the UAE with an exceptional track record having 19.5bn coordinated some of the highest volume off-plan project TOTAL SALES VALUE (AED) sales in the UAE. ASSET CLASS EXPERTISE 25.9mil SQ FT SOLD • Residential Units (Villas / Apartments / Compounds) • Commercial Units (Office / Retail) 9,651 • Mixed-Use Developments (Commercial Retail and Residential) UNITS SOLD • Residential Apartments Associated to Hotels

Kieran Burley, GDip. • Labour Camps / Staff Accommodation Associate Director - • Industrial (Warehousing / Logistics / Cold Storage) Head of Transactional Services [email protected] • Retail Malls • Hospitality • Plots / Land

12 35 YEARS | CELEBRATING THE PAST AND TRANSFORMING THE FUTURE Leasing SERVICES

Asteco has been instrumental in the leasing of many Project Leasing Establishment of Accompanying Negotiating with Leasing Offices Prospective Tenants Prospective Tenants high-profile developments across the GCC. Asteco has Administration on Viewings a large number of Leasing Consultants who speak a Systems multitude of languages actively working within their specific field within the regional Real Estate market.

Asteco has over 30 years experience in Leasing, offering Responding to Documentation Property Listing Open Market leasing a best in class service to its Client base who consist Compliance and Processing of family offices, single Owner buildings, professional Financial Queries Landlords and Individual Property Owners.

Asteco’s Leasing services also extend to Commercial and Retail properties. Corporate Leasing Office/Commercial Retail Leasing Tenant Leasing Representation 16,001 UNITS LET

ASSET CLASS EXPERTISE 19.5mil SQ FT LET • Residential Units (Villas / Apartments / Compounds) • Commercial Units (Office / Retail) 500+ • Mixed-Use Developments (Commercial Retail and Residential) PROJECTS ACROSS • Residential Apartments Associated to Hotels THE UAE

Kieran Burley, GDip. • Labour Camps / Staff Accommodation Associate Director - • Industrial (Warehousing / Logistics / Cold Storage) Head of Transactional Services [email protected] • Retail Malls • Hospitality • Plots / Land

Asteco Corporate Capability Statement 2020 13 Valuation & SERVICES Advisory Loan Security / Accounting / Mortgage Financial Feasibility Refinancing Year-End-Valuations Valuations Studies

Asteco’s Valuation & Advisory reports are prepared by a team of highly experienced Valuers and Researchers based in both our Dubai and Abu Dhabi offices. Development Highest and Market Development Review / The team has extensive local and international Finance Best Use Studies Research Critique experience, earning a market leading reputation through consistently providing accurate, and well qualified advice and information.

All of our reports are signed by a professionally qualified Member of the Royal Institution of Chartered Surveyors Price Benchmarking Purchase and Rental Assessments Trend Analysis and Studies Disposal Occupancy Surveys (or equivalent international bodies). AED326bn Asteco works closely with all major lenders and key real TOTAL MARKET VALUE OF estate stakeholders in the region. ABU DHABI VALUATIONS 2011- 2019 ASSET CLASS EXPERTISE

• Residential Units (Villas / Apartments / Compounds) AED419bn TOTAL MARKET VALUE • Commercial Units (Office / Retail) OF DUBAI VALUATIONS • Mixed-Use Developments (Commercial Retail and Residential) 2011-2019 • Labour Camps / Staff Accommodation

John Allen, BSc, MRICS • Industrial (Warehousing / Logistics / Cold Storage) Executive Director - Valuation & Advisory • Agriculture [email protected] • Hospitality • Plots / Land

14 35 YEARS | CELEBRATING THE PAST AND TRANSFORMING THE FUTURE Building SERVICES Consultancy Technical Due Snagging Area Verification Life Cycle Costing Diligence Inspections

The Building Consultancy Team at Asteco have a wealth of experience supporting their clients throughout all stages of the built asset lifecycle. Each of the team’s highly trained surveyors have an in-depth knowledge Schedules of Schedules of Project Monitoring RERA Technical of construction technology, building pathology and Dilapidations Condition and Audits Reports effective project management methods which enable us to provide our clients with a comprehensive building consultancy service.

We pride ourselves on delivering high quality, technical services which cater to our client’s individual Building Condition Defect Analysis Project Management Insurance Surveys Reinstatement requirements. Our technical survey reports give our Valuation OVER clients valuable information that can minimise their AED 1.5bn risk exposure and help identify requirements for major TECHNICAL AUDITS capital expenditure, which may otherwise have not been COMPLETED FOR FINANCIAL INSTITUTIONS considered. The strategic approach we take to project ASSET CLASS EXPERTISE management covers the whole project, from inception OVER to completion and is focused on collaboration with all • Residential Units (Villas / Apartments / Compounds) AED 4.2bn involved parties to maintain control of key client drivers REINSTALMENT / • Commercial Units (Office / Retail) REPLACEMENT such as cost, programme, quality and safety. VALUATIONS • Mixed-Use Developments (Commercial Retail and Residential) • Residential Apartments Associated to Hotels

Douglas MacLachlan, BSc (Hons), PGDip., MRICS • Labour Camps / Staff Accommodation Head of Building Consultancy • Industrial (Warehousing / Logistics / Cold Storage) [email protected] • Retail Malls • Hospitality • Plots / Land

Asteco Corporate Capability Statement 2020 15 Owners SERVICES Association Community Facility Financial Energy Management Management Management Management

Asteco’s Owners Association team strives to constantly set the benchmark of industry best practice. Our experienced team provides valuable Jointly Owned Property knowledge and expertise to achieve effective Consultancy Jointly Owned Service Charge Reserve Fund management solutions. and Advisory Property Modelling Studies Service Management Solutions Since inception in 2007, we have been using our established standard operating procedures to offer bespoke and transparent solutions to manage complicated jointly owned property. Our core skills and competencies of financial administration and GAP Audits H&S Inspections Project Legal Implementation of Structuring Standard Operating facility management supervision are based on strong Procedures disciplined procedures and a structured approach to 5,000+ operations. UNITS UNDER MANAGEMENT Asteco will guide and support you as part of a team that ASSET CLASS EXPERTISE ensures you have the best association management 5.75mil services necessary to assist with managing a successful • Residential Units (Villas / Apartments / Compounds) SQ.FT UNDER community association. MANAGEMENT • Commercial Units (Office / Retail) • Mixed-Use Developments (Commercial Retail and Residential) • Residential Apartments Associated to Hotels 95%+ ANNUAL COLLECTION Nicholas White, BA (Hons) RATES Senior Associate Director - Owners Association [email protected]

16 35 YEARS | CELEBRATING THE PAST AND TRANSFORMING THE FUTURE Franchise SERVICES

Our Franchise network extends across the UAE, GCC Local and Network of Processes, Accredited International International Systems and Training and Levant region. Our Franchise operations are built Property and GCC Technology Academy on a wealth of experience and expertise that has been Listings Buyers developed over the past 33 years.

Asteco’s brand and reputation is based on experience driven systems and procedures that support a market Tried and International Marketing Advice, leading operation. This enables our Franchise network to Tested Brand Support Support and excel in the market place operating in emerging markets, Systems and Recognition System Mentorship increasing sales and developing leasing opportunities. Procedures All supported by an award winning brand and Franchise model.

The Asteco Franchise opportunity is the safe option for Project Sales Establishment of Accompanying Responding to existing or new real estate professionals who are looking and Leasing Sales / Leasing Offices prospective Clients / Compliance and Administration Tenants on Viewings Financial Queries REPRESENTED IN to start their new business or grow their brokerage Systems business. 3 COUNTRIES AND GROWING ASSET CLASS EXPERTISE

• Residential Units (Villas / Apartments / Compounds) 167% • Commercial Units (Office / Retail) ANNUAL INCOME GROWTH • Mixed-Use Developments (Commercial Retail and Residential) • Residential Apartments Associated to Hotels 13 FRANCHISE OFFICES Keith Egan, A.C.M.A CM • Labour Camps / Staff Accommodation Business Manager – Franchise • Industrial (Warehousing / Logistics / Cold Storage) [email protected] • Retail Malls • Hospitality • Plots / Land

Asteco Corporate Capability Statement 2020 17 PEOPLE

WITH BESPOKE SKILLS AND EXPERTISE

18 35 YEARS | CELEBRATING THE PAST AND TRANSFORMING THE FUTURE Executive Chairman and Founder / Director - Transactional Services

Elaine is one of today’s leading experts in the Emirates Real Estate market. With an unprecedented 38 years of regional experience, Elaine not only understands the market with all its intricacies, she is a thought leader on emerging UAE Real Estate trends. Elaine pioneered office leasing in Dubai, she often lectures and has published extensively throughout the Middle East. In 1985, Elaine founded Asteco Property Management, a multi-disciplinary Real Estate practice, which has grown considerably over the years. Asset Management, Valuation & Consultancy and Transactional Services are the main strength of the business.

Elaine has extensive experience in bringing projects through a feasibility study to market through to handover and set up of Home Owners Association/Property Management. Elaine has been instrumental in the development of New Dubai and plays a significant role in the regulatory framework of the industry. She has sound experience in residential commercial and retail property transactional and property management business.

Elaine was elected as an Eminent Fellow of the Royal Institute of Chartered Surveyors in September 2012, the first eminent member in the region and now actively promotes and participates in RICS matters. Elaine has been instructed to provide an expert opinion in respect of matters relating to Real Estate issues on a number of occasions.

ELAINE JONES FRICS

Asteco Corporate Capability Statement 2020 19 Directors

Managing Director / Executive Director Director - Asset Management Valuation & Advisory

JOHN STEVENS JOHN ALLEN MSC, BSC (HONS), MRICS BSC, MRICS

John is responsible for developing, managing and delivering business strategy, to maximise John brings a wealth of international property expertise to the company, having worked over the past Shareholder value and return-on-investment. Prior to his appointment as Managing Director, John was thirty years in both the property services and Real Estate development sectors in the UK, Australia, responsible for the operations of the Asteco Property Management Department across the region. Singapore, Hong Kong, Philippines and the GCC. His specific area of expertise is development With the experience of providing strategic property advice to Owners and Occupiers, he has a unique management, dealing with the master planning and design process and commercial analysis of all Real and detailed understanding of the operation, maintenance and planning involved in managing Clients’ Estate categories within medium to large scale projects. portfolios with the goal of assisting them to achieve their Real Estate objectives.

20 35 YEARS | CELEBRATING THE PAST AND TRANSFORMING THE FUTURE Associate Directors

Senior Associate Senior Associate Associate Director Associate Director Associate Director Director Director Information Technology Asset Management Valuation & Advisory Head of Valuations Owners Association

JAMES JOUGHIN NICK WHITE AJITH CYRIAC MATHEW ANNE MARIE SHEIN JOBBY ZACHARIA BSC (HONS), MRICS BA BSC BA B. TECH – CIVIL ENGINEERING, PG DIP. SURVEYING

James has over 12 years’ experience Nick joined Asteco in 2010; he brings An Information Technology professional Anne Marie has acquired exceptional Jobby has over 13 years of Valuation working in real estate consultancy Property Management experience with over 20 years of Information Real Estate market experience and experience in the UAE and has extensive and corporate property investment from the UK and wide skill set from Technology experience having worked knowledge during her 15-year career. knowledge and understanding of the through which he has gained extensive Management, Construction and Civil in the Middle East since 1997. He setup Previously responsible for the sizeable UAE Property market. Jobby’s experience knowledge of valuations, development fields. Nick previously managed multiple the IT department for Asteco and was portfolio of UAE-headquartered Union has been primarily in the Freehold consultancy, disposals and acquisitions. property portfolios with a focus on instrumental in implementing the Properties, she is an expert in the areas market. He has been involved in various Prior to joining Asteco, he was employed block (Jointly Owned) sites. He currently CRM Software. Asteco was the first of commercial and residential property projects for major banks and Developers as Head of Valuation – Abu Dhabi for manages our Jointly Owned Property real estate company in the UAE to management as well as leasing, facilities in providing Valuation reports, advice DTZ-International. James has valued a portfolio of Owners Associations which implement the CRM Software. He also management, client relationships and on LTV and pricing structures. During range of properties, including master comprises of residential, commercial and setup an in-house Software development retail management. his career Jobby has secured a valuable planned developments, landmark retail units. team who have developed Estateman network of contacts in the Valuation commercial and residential towers, Property Management software, The services industry. hotels and retail malls located across the Hub (intranet portal), eAccounts / UAE, Oman and Saudi Arabia. eHRMS software for the Finance and HR departments. Software developed are also being implemented for group companies.

Asteco Corporate Capability Statement 2020 21 Associate Directors

Associate Director Associate Director Associate Director Associate Director Associate Director Head of Transactional Finance Asset Management Asset Management General Manager - Services Al Ain

KIERAN BURLEY MELNORA F. BURAYAG MORGAN DALTON MYRNA YOUNES TAMER CHAABAN GDIP. BCOM PG DIP, NZPI BA BUSINESS DEGREE BE

With 9 years of commercial Real Estate An expert finance professional with Reporting to the Managing Director/ Since 2007, Myrna has been working in Tamer Chaaban is responsible for the experience in the Middle East from event over nine years’ experience handling Director-Asset Services, Morgan the field of Real Estate management in smooth running of the Al Ain branch and management, marketing to sales and all the fiscal aspects of Asteco, Melnora is a senior member of the Asset Abu Dhabi. Initially joining the Asteco for the overall operations of Property leasing consultancy, Kieran’s knowledge is responsible for the review and Management team with a mandate Abu Dhabi Property Management Team, Management, Leasing, Financial and and competency in the world of property evaluation of financial accounting to provide direction and assistance to she was quickly seconded to be part of Administration. is exceptional. With a Client focused systems, management reporting, review the property management team, and the core team conducting the proof of approach to sales and leasing that is of accounting and collection procedures, ensuring a quality-led service for the concept on the ADCP/Khalifa Committee Tamer has previously managed the second to none, Kieran has placed operating systems, preparation of company’s large Client list representing instruction. As part of the Asteco ADCP operations for financial matters and individual Tenants and multinational budgets and other financial control all asset classes from single unit Team, her Customer service experience settlements of cases including bad debts companies into some of Dubai’s most functions. properties to multi-storey towers. was further developed as well as and settlement of accounts. He also sought after commercial buildings. Morgan also oversees policy and process managing a number of prestigious monitors, controls and oversees the revision and implementation to ensure properties in Abu Dubai and handling sales and purchase of properties for the world class service standards and Real both the government and leasing teams Branch. Estate service delivery. whilst acting as Branch Manager reliever.

22 35 YEARS | CELEBRATING THE PAST AND TRANSFORMING THE FUTURE HODs and Employee of the year

Head of Building Business Manager - Branch Manager - Asteco Employee of Consultancy Franchise Sharjah and Northern the Year 2019 Emirates

DOUGLAS MACLACHLAN KEITH EGAN GHATFAN AZZAM MOHANAN MANIKKAN BSC (HONS), PGDIP, MRICS BUSINESS MANAGER – FRANCHISE BECO

Douglas has over 11 years of Keith has over 15 years’ experience in Ghatfan has developed a strong Winner of the Q4 “Employee of the international project and building the International Franchise Real Estate Customer service ethic with Tenants, Quarter” award, Mohan was presented consultancy experience. Since 2014, sector, working with the two biggest Customers and individuals. He thrives with the prestigious “Employee of the Douglas has carried out over 600+ Property Franchises in the United in a challenging environment and Year” title in December 2019. property inspections across the UAE Kingdom, as well as companies in the continually looks for new areas to and GCC, including AED30+ billion of UAE and Europe. Keith is responsible for enhance skills and knowledge in order to Mohan, as he likes to be known, was Insurance Valuations and Building providing direct Operational Business provide a more comprehensive service born in Kerala, India and has been with Surveying services on projects valued up Consulting, Marketing Support Services for his Customers. Having worked hard Asteco for 23 years. He initially joined to AED1 billion. He has also conducted to Asteco Franchisees and continually to build trusted, long term relationships Asteco as part of the Service team based at the Gold Plaza Hotel in Deira and went a multitude of portfolio sized Reserve guiding Franchise partners and their staff with Asteco Clients, Ghatfan has been Fund Studies, RERA Building Completion to uphold the company’s philosophy able to take on and manage growing on to take over the Reception duties. Audits and Technical Due Diligence and operating standards. Prior to his portfolios for existing Clients and their Since 2004 Mohan has been a member Surveys for master communities and appointment at Asteco, Keith worked for referrals. of our Logistics team and on a daily Owners Associations. Martin and Co. PLC, the largest Property basis, undertakes various tasks including Franchise in the UK with 272 offices, document delivery/collections and providing all levels of support to them banking transactions for the Company. and increasing their growth by double their previous year’s growth. Keith Outside of work, Mohan is a keen was instrumental in rolling out Estate cricketer and key member of the Asteco Agency to Martin and Co. Franchisees. cricket team. Also, whilst in the UK, Keith himself was a Franchisee for the UK’s second Mohan is a very valuable and largest Property Franchise. In the first trusted member of the team and we year of trading he broke many records congratulate him on this well-deserved for a new start operation and quickly award from his peers. became established as one of the top 5 performing Franchisees in the group. Asteco Corporate Capability Statement 2020 23 ASTECO ASTECO CORPORATE VIDEO CITYSCAPE GLOBAL 2017 VIDEOS

asteco.com/links/corporate asteco.com/links/cityscape2017

CITYSCAPE GLOBAL 2015 CITYSCAPE ABU DHABI 2017

asteco.com/links/cityscape2015 asteco.com/links/cityscapeauh2017

35+ YEARS OF LEGACY

Asteco Corporate Capability Statement 2020 25 AWARDS

2014 2015 2017-2018 2019

Forbes Middle East awards Asteco as No. 1 Top Regional Consultants 2016-2017

MULTI-AWARD WINNING COMPANY

26 35 YEARS | CELEBRATING THE PAST AND TRANSFORMING THE FUTURE EMPLOYEES COMPLETING 10/20/25 YEARS EMPLOYEE OF THE STAFF ACHIEVEMENT RECOGNITION CSRSTAFF YEAR AWARDS AWARDS COCO VITAE WELFARE

COOL THURSDAYS IFTAR PARTY TEAM DINNER ASTECO DAY

POTLUCK KRIS KRINGLE

MOTIVATE EMPLOYEES AND RAISE THE PRODUCTIVITY

Asteco Corporate Capability Statement 2020 27 INTERNATIONAL SMARTCUP - BREAST CANCER MOVEMBER AT CSR CRICKET FOR A CAUSE BLOOD DONATION AWARENESS ASTECO

CORPORATE SUSTAINABILITY AND WELFARE

28 35 YEARS | CELEBRATING THE PAST AND TRANSFORMING THE FUTURE FLYERS, FACTSHEETS ASTECO BROCHURES WEBSITE AND OUTDOOR AND MARKETING AND ARTWORK AND REPORTS PROPERTY LISTINGS INDOOR BRANDING

STATIONERY BRANDING CLIENT BROCHURES EMAIL CAMPAIGN

Extremely well located retail and residential development in Umm Al Sheif API 1000

ATIVE SPACE PLANNING | SUPERIOR DESIGN

asteco.com

PRESS RELEASES ADVERTISEMENTS SOCIAL MEDIA CAMPAIGNS

BESPOKE MARKETING SERVICES

Asteco Corporate Capability Statement 2020 29 END-TO-END THE MARKETING INNOVATION SERVICES ESTATEMAN THE GRID SUITE AND TECHNOLOGY ACROSS THE IN-HOUSE CRM PORTAL FOR HANDY PROJECT SOFTWARE FRANCHISE COLLECTION OF DEVELOPMENT OFFICES MARKETING VALUE CHAIN MATERIAL

TRAINING ACADEMY FRANCHISING AWARDS RETAIL SHOWROOM

ONE OF A KIND DISTINCTIVE ACHIEVEMENTS FIRST IN DUBAI

DEDICATED INHOUSE SERVICES

30 35 YEARS | CELEBRATING THE PAST AND TRANSFORMING THE FUTURE Asteco Corporate Capability Statement 2020 31