Disclosure Meetings Report

BAKAD Project

October 2019 www.erm.com

The business of sustainability

DRAFT

BAKAD PROJECT

Disclosure Meetings Report

Prepared for: BAKAD Consortium

October 2019

CONTENTS

1 INTRODUCTION 5

2 DISCLOSURE MEETINGS 9

2.1 KARASAYSKY DISTRICT: KYRGAULDY, 3 SEPTEMBER 2019 10

2.2 ZHAMBYLSKY DISTRICT: KARGALY, 3 SEPTEMBER 2019 11

2.3 TALGARSKY DISTRICT: KYZYL-KAIRAT, 4 SEPTEMBER 2019 12

2.4 ENBEKSHIKAZAKHSKY DISTRICT: BOLEK, 4 SEPTEMBER 2019 13

2.5 ILIYSKY DISTRICT: KAZTSIK, 5 SEPTEMBER 2019 15

2.6 ILIYSKY DISTRICT: POKROVKA, 5 SEPTEMBER 2019 16

3 FOCUS GROUP DISCUSSIONS 18

3.1 ORGANIZATION OF FGDS AND INDUCTION SESSION 18

3.2 CARRYING OUT FGDS 18

3.3 MAJOR ISSUES RAISED DURING FGDS 22

4 OUTCOMES OF DISCLOSURE MEETINGS 28

4.1 KEY CONCLUSIONS 28

4.2 RECOMMENDATIONS ON FURTHER STAKEHOLDER ENGAGEMENT 30

4.3 UPDATE OF THE EISA REPORT FOLLOWING THE DISCLOSURE PROCESS 32

APPENDIX 1 35

APPENDIX 2 37

APPENDIX 3 39

APPENDIX 4 41

APPENDIX 5 43

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3 APPENDIX 6 45

APPENDIX 7 47

List of acronyms

Acronym Definition BAKAD Big Ring Road CoR MIID PK Road Committee, the Ministry of Industry and Infrastructure Development of the Republic of ESIA Environmental and Social Impact Assessment FGD Focus-group discussions GRM Grievance Redress Mechanism NGO Non-governmental organizations

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4 1 INTRODUCTION

This document was prepared by ERM Eurasia Limited (ERM) with the assistance of Armine Simonyan, a consultant from BAKAD Investment and Operation LLC, for a consortium of companies represented by Alsim Alarko Sanayi Tesisleri ve Ticaret A. Ş., Makyol Inşaat Sanayi Turizm ve Ticaret A., Korea Expressway Corporation and SK Engineering & Construction Co. Ltd. (the Consortium). ERM was commissioned by the BAKAD Consortium to perform an Environmental and Social Impact Assessment (ESIA) in line with international standards and requirements of the Project’s Potential Lenders. This document is the Disclosure Meetings Report, which outlines results of meetings conducted in September 2019 in the Karasaysky, Iliysky, Talgarsky, Zhambylsky and Enbekshikazakhsky districts of the of Kazakhstan. The main purpose of the disclosure meetings was to disclose information about the key design solutions, ESIA results and the grievance mechanism, and also to collect feedback from the affected parties in relation to the proposed solutions and impact mitigation activities. The disclosure meetings process was supported by the Road Committee of Kazakhstan’s Ministry of Industry and Infrastructure Development, as well as by district and okrug akimats. The main participants of the consultations are listed in the table below (Table 1).

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5 Table 1 Participants of disclosure meetings on the BAKAD Project

Role in the Project Participation in meetings Participants’ names Names of representatives Concessionaire Initiator of meetings; party TOO BAKAD Investment and Operation  Director, Ayman Serekbekovna Zhanuzakova; providing information on  Social Specialist, Gaydar Muratovich Uteshev; stakeholder engagement  Environmental Specialist, Mara Bahytzhanovna matters. Shakenova EPC Contractor Party providing information Consortium:  Representative of Executive Committee, Abbas Shahin;  HSES manager, Cagri Yildiz; (engineering, procurement on matters related to progress  Alsim Alarko Sanayi Tesisleri ve Ticaret A. Ş., and construction) of construction, recruitment  H&S Chief, Fekhim Sakkaly;  Makyol Inşaat Sanayi Turizm ve Ticaret A. Ş. and other construction-phase  Environmental Specialist, Umsunay Karbaevna  SK Engineering & Construction Co. Ltd., aspects. Baygabulova,  Korea Expressway Corporation.  Environmental Specialist, Ismail Erdogan,  Social Specialist, Cansu Erdogan,  Civil Engineer, Raisov Aydin Rymtaevich Grantor Leader of the disclosure The Road Committee of the Ministry of Industry  Deputy Head, Satzhan Aitenovich Ablaliyev process and representative of and Infrastructure Development of Kazakhstan  Head of Concession Department, Erkebulan the Project’s initiator Esmagambetovich Sulpadiyarov (customer); party providing  Principal expert, Asel Mukhamedrakhimovna information on feasibility of Karymbaeva the Project, possibility of material changes to the design; toll-road matters. Technical Design Team Party providing information TOO NIiPK Kazdorinnovatsiya (development of  Technical Director, Aygul Salimovna Munaydarova on detailed technical Project Design)  Technical Director, Victor Chumachenko solutions, the technical ability to accept proposals from participants of the meetings, and access-related matters. Executive authorities Moderator of meetings; Authorities in the Karasaysky district:  Deputy Akim of Karasaysky district, Almazbek Razbekovich Ashimbay; additional explanations to  Akimat of the Karasaysky district; answers given by  Akim of Raiymbeksky rural okrug, Yelzhan Seitnurovich  Akimat of the Raiymbeksky rural okrug; representatives of the Project. Tulenbaev;  Akimat of the Irgelinsky rural okrug;  Deputy Akim of Irgelinsky rural okrug, Yeskendir  Akimat of the Yeltaysky rural okrug. Yegizbekovich Yegeubek;

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6 Role in the Project Participation in meetings Participants’ names Names of representatives  Principal specialist, Yeltaysky rural okrug, Birzhan Manatovich Makhatov

Authorities in the Talgarsky district:  Deputy Akim of Talgarsky district, Chingizkhan Maratovich Mamanov;  Akimat of the Talgarsky district;  Akim of Alatausky rural okrug, Kuatbek Nygymetovich  Akimat of the Panfilovsky rural okrug; Smagulov;  Akimat of the Guldalinsky rural okrug;  Akim of Belbulaksky rural okrug, Aslan Nurgalievich  Akimat of the Belbulaksky rural okrug; Kasymbaev;  Akimat of the Alatausky rural okrug.  Akim of Guldalinsky rural okrug, Maksat Makhanbetkali;  Acting Akim of Panfilovsky rural okrug, Saule Nabiollaevne Myktybaeva; Authorities in the Iliysky district:  Head of Department of Passenger Transport and Roads of Iliysky district, Ernat Zhanabek;  Akimat of the Iliysky district;  Acting Akim of KazTSIKovsky rural Aisulu Esenova  Akimat of the Kaztsikovsky rural okrug; Italmasova;  Akimat of the Aschibulaksky rural okrug;  Akim of Aschibulaksky rural Bekmyrza Ilyasovich  Akimat of the Energetichesky rural okrug; Imanbekov;  Akimat of the Bayserkinsky rural okrug.  Akim of Energetichesky rural okrug, Bauyrzhan Akzholovich;  Akim of Baiserkinsky rural okrug Tleuken Otynshievna Kolbaeva Authorities in the Zhambylsky district:  Akim of Kargalinsky rural okrug, Dosbol Akylbekovich Turysbekov  Akimat of the Kargalinsky rural okrug. Authorities in the Enbekshikazakhsky district:  Akim Deputy of Boleksky rural okrug, Jalil Karibovich Osmanov  Akimat of the Boleksky rural okrug.

Potential Lenders Asian Development Bank  Safeguards Specialist, Private Sector Operations Department, Aida Khalil Gomez

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7 Role in the Project Participation in meetings Participants’ names Names of representatives Independent observers who European Bank for Reconstruction and  Principal Social Adviser, Environmental and do not directly participate in Development Sustainability Department, Nurzhan Dzhumabaev, discussions.  Adviser for Transport Projects in Kazakhstan, Sholpan Dikhanbaeva International Finance Corporation  Lead social specialist, Environmental, Social and Management Department, Gulen Metin  Lead environmental specialist, Environmental, Social and Management Department, Elena Chuzhakova Consultants Participants of meetings who ERM Eurasia Limited  ESIA Project Manager, Alexandra Leman will be presenting Project-  Consultant, Nadezhda Petukhova related environmental and social risks and impacts; party responsible for providing information on impact mitigation matters; moderator of focus groups. Moderation of focus group -  Consultant, Armine Simonyan discussions. Stakeholders Participation in discussions;  Residents of settlements affected by the See Appendix 3 escalation of matters of Project; interest / concern for  Non-governmental organisations; discussion.  Mass media.

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8 2 DISCLOSURE MEETINGS

The disclosure meetings on the ESIA results were held on 3-5 September 2019 in the five districts of the Almaty Region that are affected by the Project. In total, 6 meetings were held (see Table 2).

Table 2 Participants of disclosure meetings

Number of participants Venue Date Males Females Total

Karasaysky district: Kyrgauldy 03.09.2019 44 45 89

Zhambylsky district: Kargaly 03.09.2019 13 22 35

Talgarsky district: Kyzyl-Kairat 04.09.2019 36 26 62

Enbekshikazakhsky district: Bolek 04.09.2019 8 13 21

Iliysky district: KazTSIK 05.09.2019 28 22 50

Iliysky district: Pokrovka 05.09.2019 29 46 75

They were initiated and formally arranged by the Concessionaire. Notices were published in the following district and local newspapers in Russian and Kazakh languages on 16 August 2019:

 Karasaysky district: Zaman Zharsysy,  Iliysky district: Ile Tany,  Talgarsky district: ,  Enbekshikazakhsky district: Issyk,  Zhambylsky district: Atameken. Also, printed announcements were displayed in district and Okrug akimats, and an electronic announcement was published on the websites of the Concessionaire1 and the Road Committee of the Ministry of Industry and Infrastructure Development2 (Appendix 1). Representatives of the Road Committee took part in all meetings.

Prior to the meetings, brochures explaining the grievance mechanism and giving a summary of the Project in a question-and-answer format were distributed to participants (Appendix 2). The meetings in the Karasaysky and Iliysky districts were attended by local media, which then published articles on the meetings (Appendix 5).

1 http://bakad.com.kz/?page_id=210&lang=ru

2 http://roads.miid.gov.kz/ru/pages/too-bakad-investicii-i-operacii-informiruet-zhiteley-karasayskogo-iliyskogo- talgarskogo

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9 The ESIA presentations are attached in (Appendix 2) and as a standalone document at the Project’s web-site. The summary of the meetings held for the Project is given in sections below.

2.1 KARASAYSKY DISTRICT: KYRGAULDY, 3 SEPTEMBER 2019

In the Karasaysky district, the disclosure meetings on the ESIA results were held in a secondary school located at 49a, Nauryz Street, Kyrgauldy, Raiymbeksky rural okrug (Figure 1). The meeting was attended by residents affected by the construction of BAKAD from the Raiymbeksky, Irgelinsky and Yeltaysky rural okrugs (89 people in total). The list of participants is given in Appendix 3. The meeting was structured as follows:  The deputy chairman of the Road Committee S. Ablaliev presented the history of BAKAD, and covered the Project’s expected effect, implementation conditions, public-private partnership format, and financing mechanism;  The technical director of TOO NIiPK Kazdorinnovatsia A. Munaydarova presented the Project’s technical solutions;  The ESIA development manager A. Leman talked about the assessment of environmental and social impacts expected to occur during the construction and operation phases of the Project;  Questions raised by participants of the meetings were discussed;  Mini groups were formed to discuss specific aspects of the Project. During the meeting, participants gave comments related to the following aspects of the Project:  Development of local roads and construction of main roads;  Toll charge matters including benefits for specific population groups;  Project’s utilisation of local roads during construction;  Ways to receive information about the Project;  Road safety issues;  Relocation of utilities;  Recruitment opportunities. Minutes of the meeting are presented in Appendix 4. Once questions from the participants have been raised and answered, discussions in mini-groups were held to give additional explanations on specific aspects of the Project. The mini-group discussions were attended by representatives of the Concessionaire and the Project’s consultants (see Section 3 for more details).

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Figure 1 Disclosure meetings in Kyrgauldy

2.2 ZHAMBYLSKY DISTRICT: KARGALY, 3 SEPTEMBER 2019

For the Zhambylsky district, the disclosure meetings on the ESIA results were held in a secondary school located at 210, Geologia Street, Kargaly, Kargalinksy rural okrug (Figure 2). The meeting was attended by residents affected by the construction of a quarry from Kargaly and other settlements (35 people in total). The list of participants is given in Appendix 4. The meeting was structured as follows:  The ESIA development manager A. Leman talked about the assessment of environmental and social impacts expected to occur during the construction of an aggregate quarry and corresponding mitigation measures;  Questions raised by participants of the meetings were discussed. During the meeting, participants gave comments related to the following aspects of the Project:  Guarantees that the Project will be in line with environmental requirements;  Project implementation area;  Project’s utilisation of local roads during construction;  Construction of temporary roads for the Project;  Tax contributions from the Project;  Recruitment opportunities;

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11  Quarry life;  Location of the quarry. Minutes of the meeting are presented in Appendix 4.

Figure 2 Disclosure meetings in Kargaly

2.3 TALGARSKY DISTRICT: KYZYL-KAIRAT, 4 SEPTEMBER 2019

For the Talgarky district, the disclosure meetings on the ESIA results were held in a cultural centre located at 37/1, Malkeeva Street, Kyzyl-Kairat, Alatausky rural okrug (Figure 3). The meeting was attended by residents affected by the construction of BAKAD from the Alatausky, Belbulaksky, Panfilovsky and Guldalinsky rural okrugs (62 people in total). The list of participants is given in Appendix 4. The meeting was structured as follows:  The deputy chairman of the Road Committee S. Ablaliev presented the history of BAKAD, and covered the Project’s expected effect, implementation conditions, public-private partnership format, and financing mechanism;  The ESIA development manager A. Leman talked about the assessment of environmental and social impacts expected to occur during the construction and operation phases of the Project and adopted mitigation measures;  The technical director of TOO NIiPK Kazdorinnovatsia A. Munaydarova presented the Project’s technical solutions;

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12  Questions raised by participants of the meetings were discussed;  Mini groups were formed to discuss specific aspects of the Project. During the meeting, participants gave comments related to the following aspects of the Project:  Access to social infrastructure;  Development of local roads and construction of main roads;  Additional acquisition of land plots;  BAKAD’s passing through Kyzyl-Kairat;  Traffic on local roads during the construction phase. Minutes of the meeting are presented in Appendix 4. Once questions from the participants have been raised and answered, discussions in mini-groups were held to give additional explanations on specific aspects of the Project. The mini-group discussions were attended by representatives of the Concessionaire and the Project’s consultants (see Section 3 for more details).

Figure 3 Disclosure meetings in Kyzyl-Kairat

2.4 ENBEKSHIKAZAKHSKY DISTRICT: BOLEK, 4 SEPTEMBER 2019

For the Enbekshikazakhsky district, the disclosure meetings on the ESIA results were held in the Gorkiy Secondary School located at Astana Street, Bolek, Boleksky rural okrug (Figure 4). The meeting was attended by residents

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13 affected by the construction of a quarry from Bolek and Issyk (21 people in total). The list of participants is given in Appendix 4. The meeting was structured as follows:  The ESIA development manager A. Leman talked about the assessment of environmental and social impacts expected to occur during the construction of an aggregate quarry and transportation of materials, and corresponding mitigation measures;  Questions raised by participants of the consultations were discussed. During the meeting, participants gave comments related to the following aspects of the Project:  Location of the quarry;  Dust suppression measures to be adopted during quarry operations and vehicle traffic;  Timeline of the BAKAD construction phase;  Recruitment opportunities;  Project’s utilisation of local roads during construction. Minutes of the meeting are presented in Appendix 4.

Figure 4 Disclosure meetings in Bolek

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14 2.5 ILIYSKY DISTRICT: KAZTSIK, 5 SEPTEMBER 2019

For the KazTSIKovsky and Aschibulaksky rural okrugs of the Iliysky district, the disclosure meetings on the ESIA results were held in Secondary School No 42 located at 117, Seydalieva Street, KazTSIK, KazTSIKovsky rural okrug (Figure 5). The meeting was attended by residents affected by the construction of BAKAD (50 people in total). The list of participants is given in Appendix 4. The meeting was structured as follows:  The deputy chairman of the Road Committee S. Ablaliev presented the history of BAKAD, and covered the Project’s expected effect, implementation conditions, public-private partnership format, and financing mechanism;  The ESIA development manager A. Leman talked about the assessment of environmental and social impacts and adopted mitigation measures;  The technical director of TOO NIiPK Kazdorinnovatsia A. Munaydarova presented the Project’s technical solutions;  Questions raised by participants of the consultations were discussed;  Mini groups were formed to discuss specific aspects of the Project. During the meeting, participants gave comments related to the following aspects of the Project:  Status of settlements and development of Almaty;  Relocation of utilities and their new location;  Configuration of BAKAD;  Project implementation phases;  Quality of construction and road access matters;  Development of local roads; solutions to traffic jam issues;  Toll charge matters;  Recruitment opportunities;  Possibility of additional exits from BAKAD;  Additional acquisition of land plots. Minutes of the meeting are presented in Appendix 4. Once questions from the participants have been raised and answered, discussions in mini-groups were held to give additional explanations on specific aspects of the Project. The mini-group discussions were attended by representatives of the Concessionaire and the Project’s consultants (see Section 3 for more details).

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Figure 5 Disclosure meetings in KazTSIK

2.6 ILIYSKY DISTRICT: POKROVKA, 5 SEPTEMBER 2019

For the Baiserkinsky and Energetichesky rural okrugs of the Iliysky district, the disclosure meetings on the ESIA results were held in the Bolashak Kemenger Secondary School located at 92, Michurina Street, Pokrovka, Energetichesky rural okrug (Figure 6). The meeting was attended by residents affected by the construction of BAKAD (75 people in total). The list of participants is given in Appendix 3. The meeting was structured as follows:  The head of the concession department of the Road Committee E. Supaldiyarov presented the history of BAKAD, and covered the Project’s expected effect, implementation conditions, public-private partnership format, and financing mechanism;  The ESIA development manager A. Leman talked about the assessment of environmental and social impacts and adopted mitigation measures;  The technical director of TOO NIiPK Kazdorinnovatsia A. Munaydarova presented the Project’s technical solutions;  Questions raised by participants of the meetings were discussed;  Mini groups were formed to discuss specific aspects of the Project. During the meeting, participants gave comments related to the following aspects of the Project:

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16  Grievance mechanism;  Request for more public engagement and consultations for the project;  Status of design documentation;  Design of the BAKAD and railroad crossing in Pokrovka;  Pulling down of houses adjacent to BAKAD;  Additional acquisition of land plots;  Access to social infrastructure;  Development of local roads and construction of main roads;  Amenity improvements in Pokrovka;  Quality of construction. Minutes of the meeting are presented in Appendix 4. Once questions from the participants have been raised and answered, discussions in mini-groups were held to give additional explanations on specific aspects of the Project. The mini-group discussions were attended by representatives of the Concessionaire and the Project’s consultants (see Section 3 for more details).

Figure 6 Disclosure meetings in Pokrovka

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17 3 FOCUS GROUP DISCUSSIONS

3.1 ORGANIZATION OF FGDS AND INDUCTION SESSION

Discussions in smaller focus groups were planned to be held after some of disclosure meetings. Depending on occupation, gender and vulnerability of the attendants of the disclosure meetings, it was expected to divide participants into the following groups: gender, vulnerable, business, farmers, gardening partnerships and NGOs. In preparation of discussions in focus groups the induction session was held on September 2, 2019 with participation of Consortium’s consultants and team (both SPV and EPC). Roles and responsibilities of the Consortium’s team with respect to organization, registration, forming the groups, holding the discussions and recording the outcomes were discussed. A total of 5 focus group discussion (FGD) facilitators were chosen and a support team member to be responsible for participants’ registration, distribution of materials, minute-taking and other related activities was assigned to each of the facilitators. The assumption was made that 5 FGDs might be convened at the same time depending on the attendance (assuming that the NGOs will be convened in a separate session), and each facilitator was assigned to one of the thematic groups to have sufficient time to get acquainted with the pre-agreed set of questions. In total, Consortium’s team involved in FGDs included 5 facilitators and 6 members of support team. During the registration of participants of disclosure meeting, they were asked few questions and relevant notes were made in registration lists to allow the team to refer them to respective FGD (as relevant). Each participant was provided with a specific number that was announced at the end of disclosure meeting allowing the participant to join the respective focus group for a discussion. Scans of registration lists are provided in Appendix 3 and lists participants invited to join FGDs are provided in Appendix 6.

3.2 CARRYING OUT FGDS

Within September 3-5, 2019 a series of meetings were held in communities affected by the BAKAD Project to provide information on project activities, hear the questions and concerns of local population and inform them about establishment of GRM. As a part of disclosure process, following each meeting, the participants were invited to join FGDs that were held to learn the views and concerns of specific groups of population from the project area. FGDs were held at 5 villages out of total 6 disclosure meetings (exception was made at the end of the meeting in Kargaly village that took place of September

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18 3, 2019). In total 12 FGDs were held between September 3 and September 5, 2019 (Figure 7 – Figure 14).

Figure 7 FGD 1: Gender and FGD 2: Gardening partnerships Kyrgauldy, Karasaysky District (September 3, 2019)

Figure 8 FGD 3: Vulnerable and gender Kyzyl Kairat, Talgarsky District (September 4, 2019)

Figure 9 FGD 4: Farmers and businesses Kyzyl Kairat, Talgarsky District (September 4, 2019)

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Figure 10 FGD 6: Gender Bolek, Enbekshikazakhsky District (September 4, 2019)

Figure 11 FGD 7: Gardening partnerships and farmers and FGD 8:Vulnerable KazTSIK, Iliysky District (September 5, 2019)

Figure 12 FGD 10: Vulnerable and gender Pokrovka, Iliysky District (September 5, 2019)

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Figure 13 FGD 11: Business Pokrovka, Iliysky District (September 5, 2019)

Figure 14 FGD 12: NGO Pokrovka, Iliysky District (September 5, 2019)

Types of FGDs included vulnerable, gender, farmers, businesses, gardening partnerships and NGOs. In some cases, since the meeting participants could be referred to more than one of the groups, the groups were combined (e.g. vulnerable/gender or farmer/business, etc.). The list of FGDs per location and type of the groups is provided below: 1. Meeting 1, Kyrgauldy community, Karasaysky District (September 3, 2019):  FGD 1: Gender,  FGD 2: Gardening partnerships; 2. Meeting 3, Kyzyl Kairat community, Talgarsky District (September 4, 2019):  FGD 3: Vulnerable and gender.  FGD 4: Farmers and business; 3. Meeting 4, Bolek community, Enbekshikazakhsky District (September 4, 2019):  FGD 5: Gardening partnerships and farmers  FGD 6: Gender

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21 4. Meeting 5, KazTSIK community, Iliysky District (September 5, 2019):  FGD 7: Gardening partnership and farmers  FGD 8: Vulnerable  FGD 9: NGO 5. Meeting 6, Pokrovka community, Iliysky District (September 5, 2019):  FGD 10: Vulnerable and gender  FGD 11: Business  FGD 12: NGO The FGDs were held based on the list of questions pre-agreed for each type of group prior to organization of discussions (see Appendix 7). However, in many cases the participants were using the opportunity of discussion in a smaller group to raise their questions and inquire on ways of their resolution, including GRM mechanism established for the project. Some of the questions (e.g. related to nominating a representative from their area, etc.) were found be difficult to be answered by the participants of FGDs, as they were from various communities of Project area and, even if they were from the same community, it was tough for them to nominate a single person to serve as a liaison point, but participants rather preferred to be directly engaged in communication related to the Project. In some cases, participants also found it difficult to specify mitigation measures that might be considered to improve the situation and minimize the adverse impacts on them, their households and communities; and the only way to obtain the answer was to offer few options for mitigation measures and then they would discuss them.

3.3 MAJOR ISSUES RAISED DURING FGDS

As was stated above, in many cases participants used discussions in focus groups to ask further details regarding questions already raised in Q&A sessions of disclosure meetings, as well as to ask their specific questions regarding their own issues. Most of the participants were interested in obtaining clarifications regarding project solutions to ensure their access to BAKAD, as well as access to other parts of their community or nearby communities in case BAKAD was expected to traverse through their community. Majority of participants were also interested in possible employment with BAKAD and were questioning about open positions and potential salary. Participants of vulnerable and gender FGDs were particularly interested in the types of available employment, skills required and possible training to be provided, duration of engagement and pay. Participants also wanted to clarify whether the local population will be engaged for works or the foreign workforce will be brought by the consortium of international companies instead.

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22 Participants were also interested in GRM process and were inquiring if they can use that to further ask their questions and if the answers will be provided in short timeline. Some water supply-related issues raised in Pokrovka during FGD session were later registered in SPV’s grievance logbook. In gender and vulnerable groups, many women were noting that their children will use the cattle passes envisaged by the design to traverse BAKAD and attend the social and educational institutions (including schools) and were inquiring whether these structures will have pedestrian walkways and will be lit to allow the safe passage of schoolchildren and other users. They were interested in obtaining more details regarding access roads and possibility of their use by pedestrians (specific questions included organization of traffic in one direction only, limitation of driving speed, arrangement of speed bumps and traffic lights, as well as maintenance of the access roads and cattle passes to allow their year-round use). They were also requesting to make relevant adjustments in the design (if not included yet) to ensure safe and reliable commute of children to and back from school and other social and educational institutions. Participants of one of the gender FGDs noted that due to clearing the area for BAKAD their local irrigation canal was damaged and the water in currently accumulating in their basements causing health concerns and making it difficult to commute around their area. They requested to make sure that construction works are carried out with due quality and supervision to minimize adverse impacts on nearby residents. Participants of another gender FGD inquired about noise and dust impacts during the works, as they were residing in an area located right nearby the road and were interested to learn more details about planned mitigation measures, including types of noise barriers/walls, their visual appearance and technical performance details. In one case the participant of gender group voiced about her situation with all nearby land plots bought and only properties of two persons remaining in isolation. The participant noted that following the meeting, the letter detailing the situation will be submitted for consideration through GRM process. The participant received the assurance that in case of additional future land acquisition, the LARP approved by Lenders will be implemented. Most of the participants of gender groups highlighted that they will use BAKAD only for inter-community travel (in case they are travelling towards Almaty or ), however will not use it in their daily routine, especially since a toll will be required to use the highway. Many representatives of vulnerable people (including some of those affected by the past government-led land acquisition) were inquiring whether there will be a possibility of free (unpaid) use for veterans of war in Afghanistan of WWII, or reduced fee for residents of affected communities and/or socially disadvantaged groups (e.g. single mothers, large families with multiple children, disabled, elder etc.).

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Participants of gender and vulnerable FGDs were also very keen to learn whether the traffic load on internal roads of their communities will increase during the construction works, as well as during the operation of BAKAD, since they were anxious about cars trying to bypass the paid road and rather using the free intra- and inter-community roads to commute, thus increasing safety risks and commute time for local population. A representative of NGO community attending vulnerable and gender FGD was also voicing this concern. In business groups some participants (among those affected by the past government-led land acquisition) noted that they decided to keep the remaining parts of their plots in order to continue/commence business activities along the route and hoping to have direct access to BAKAD, however were not aware that the highway will be fenced and completely inaccessible for a random adjacent land parcel (expect the areas where interchanges are planned). They were asking about possibility of providing them access to BAKAD as a part of design solution. Most of them were concerned about roadside services being able to operate without having direct access to/from BAKAD and noted that during initial discussions with designers the agreement was reached that some reasonable solutions should be proposed for roadside services, however based on design solutions presented during the disclosure meeting it appears that roadside businesses are rather left aside. One of participants inquired if it is possible to arrange the access (to cross BAKAD) on his own expense, as he currently has land plots on both sides of BAKAD (his plot was fragmented during past government-led land acquisition for BAKAD), and it would be very inconvenient for him to drive until nearby interchange and back to be able to access the other part of the land plot. Representatives of farmers and businesses groups commuting through the project area on daily basis were interested whether there are any solutions to minimize the current situation with traffic congestion, as in the morning all the traffic is directed towards Almaty city and in the evening the opposite situation is observed. In the meantime, locals are prone to bypass the congested area through smaller intra-community roads, as it allows to reach destination faster. Representatives of gardening partnerships FGDs were voicing their concerns related to provision of access to their land parcels from BAKAD. They noted that currently they have direct access from the road (especially those using the land plots located adjacent to the road). In the meantime, some other participants of gardening partnerships’ FGDs were concerned about their plots being adjacent or located very close to BAKAD. In one of the discussions it was mentioned that the participant’s land plot is located just half a meter away from the acquired land strip. All the plots and houses located nearby were acquired, however his land plot was

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24 considered as not affected by BAKAD. Considering that BAKAD (when built) will pass right next to the participant’s house, there was a concern raised regarding limited opportunities for the kids to go out and play outdoors, as almost all the nearby plots with houses were acquired. The participant was asking about possibility to acquire his land plot with house as well. This situation was seconded by the participants of another gardening partnerships’ FGD, who mentioned about an area provided to several people (currently in process of privatization) planning to build houses on their respective parts. Prior to commencing their construction and gardening (including growing of cabbage, tomato, potato, onion, etc.) activities on their plots the participants were inquiring about provision of access to their area (whether the access road will be built for them to ensure access to their plots, as they would prefer to avoid commuting through BAKAD to get to their plots located less than 10 meters away from BAKAD’s right of way). Participants were also inquiring about possibility of arrangement of additional cattle passes that they can use after completion of construction, since they keep their cattle on one side of BAKAD while the pasturelands are located on the other. During the business, farmer and gardening partnership FGDs the questions related to duration of works, estimated date of construction commencement and completion, estimated date when local and access roads will be made available to them (whether local roads will be ready by the time BAKAD is built) were asked. They were also interested in the payment for using BAKAD and were inquiring whether the payment approach will be similar to the one used for Kapchagay highway (local commuters pay a fraction of the regular cost to go to nearby communities or use the highway to access their own community). NGO groups stressed that the communication with local population shall be carried out on regular basis and using very simple language and visual materials, so as the participants of the meeting can understand the design solutions presented to them. They were emphasizing the importance of continuous communication between project parties and population of affected communities, including awareness on proposed design solutions suggested for their communities. Representative of one of the NGOs mentioned that based on proposed design BAKAD is serving Almaty population and people travelling to Almaty, rather than inhabitants of the communities that BAKAD will traverse, since while BAKAD will serve to improve traffic situation in Almaty it does not necessarily include the design solutions to provide access and support commute of inhabitants of affected communities. In addition to discussion with few NGOs at the end of disclosure meeting in KazTSIK, a separate large FGD was held with the representatives of NGOs in Pokrovka, where the following issues were raised:

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25 - Involvement of local population in civil works, especially for unskilled labour jobs and will there be any monitoring carried out to ensure that indeed locals are involved in construction works; - Issue of whether labour will be hired directly or through the employment centre, how the recruiting personnel can be contacted and whether the training for specific works will be provided. A suggestion was made to possibly carry out labour engagement through employment centre, as local population knows it and can get in touch easily. It was also suggested to prepare a list of required personnel with skills prior to commencement of works (possibly for each district), so as the training could be provided in advance and respective workforce will be ready when the works commence; - Composition of consortium and companies involved in it, as well as the funding sources for implementation of the project; - Timeline and duration works, estimated time of commencement; - Issues of crossing BAKAD, especially when community is split into two parts by the proposed highway. Representatives of NGOs were interested to learn more details on passes (their sizes) and whether cars and agricultural machinery can pass through them. They were also interested in learning whether there are bus stops or other infrastructure planned to be built on BAKAD. In some cases (especially in case of Yntymak village) they were concerned whether the local authorities were consulted when design solutions were proposed. The suggestion was made to ensure that such issues are discussed and agreed in advance of finalizing design solutions; - Use of better visual materials and new technologies while presenting design solutions. It would be beneficial if detailed solution for their area is presented and it is clearly shown how the road will pass, which parts of community are affected and to what extent. It was stressed that for local people it is very important to see clear visual materials, as every participant is interested to see the solution for their street / area; - Representative of one of the NGOs was concerned with potential increase of traffic on local roads when drivers start using them to bypass BAKAD. Another NGO supported this opinion adding that while BAKAD is important and necessary, however the issue with local roads and access should be resolved as well. Moreover, simple explanations shall be provided to public, explaining solutions chosen and why there were considered to be most feasible - it is crucial to ensure proper communication with the local people, as it will improve their understanding and consequently their support for project; - Representative of another NGO asked whether a road safety assessment was carried out, especially taking into account the driving speed of BAKAD envisaged to be around 150 km/h and inquired what will be the arrangements for quality control during implementation of civil works.

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26 Overall, participants in all FGDs numerous raised questions about the need for additional land acquisition and amount of compensation, the social team of the Concessionaire responded that the procedure of land acquisition if necessary will be done according to the LARP, which incorporate the international standards and the requirements of the legislation of RK. Almost all participants consulted during various FGDs mentioned that among the available ways of communication with BAKAD implementing entities, the disclosure meetings are given preference, as face-to-face communication would work best compared to the provision of information by emails other electronic means (e.g. WhatsApp) or other ways of indirect communication. They emphasized that regular meetings will provide them the opportunities for asking the questions, while in case of indirect communication their questions will be remain unasked and unaddressed. In addition, it was requested that the information on next meeting is provided through akimats and posted of website about two weeks in advance, so as they can ensure their participation.

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27 4 OUTCOMES OF DISCLOSURE MEETINGS

4.1 KEY CONCLUSIONS

4.1.1 Disclosure meetings The biggest concern of the local communities is related to restriction of access and disturbance to the network of local roads. Many of the participants raised the issue of restriction of future access to their land plots due to construction of the road embankment, noise protection screens and other facilities. For some of the settlements, a complete loss of access is feared as BAKAD’s crossing with local roads does not provide for construction of overpasses that could be used by vehicles including ambulances, fire engines etc. and as no alternative roads are available. Historical acquisition of land plots was only raised in relation to access to land plots, most of which have been withdrawn for construction of BAKAD. Compensations for historical acquisition and relocation matters were not raised. Some of the participants were concerned that land acquisition might continue in the future and expressed hope that – if acquisition continues – they would be given a prior notice. The representatives of the project assured that in case of additional land acquisition the requirements of the LARP agreed with Lenders will be applicable. At one meeting, public representative asked why the Project has been discussed since 2006, but has not yet been implemented. The representative of the Ministry, Deputy Chairman of the CoR MIID RK, Mr. S. Ablaliyev told about the history of the Project and the difficulties associated with the purchase of land for BAKAD, including that during the land acquisition there was more than 300 court cases. Owners of farms bordering BAKAD shared an expectation that road services may be created along the road, which may boost their businesses. In general, the disclosure meetings revealed that local communities had a positive or neutral perception of the Project. Local residents are very much interested in the Project both in terms of the future opportunity to use the new road and in terms of management of construction activities in the vicinity of residential areas. The number and nature of questions indicate that the local communities are insufficiently aware of the Project, which calls for additional engagement activities at all phases of the Project starting from the pre- construction phase.

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28 4.1.2 Focus group discussions Based on the observations and suggestions made during the FGD discussion, the following recommendations are proposed to improve communication with project area communities and disclosure process with interested public:  Set up clear communication process – including on type of updates to be provided to communities, disclosure timeline and frequency. Establish a team to be responsible for disclosure process, ensure that up-to-date information is posted on Consortium’s website and follow up with akimats to make sure that the residents of affected communities, including owners/users of properties adjacent to BAKAD as well as persons affected by past government-led land acquisitions carried out for BAKAD are invited to take part in disclosure;  Information on upcoming disclosure meetings shall be disseminated at least 2 weeks in advance, and in case any changes are made in the schedule additional efforts shall be applied to ensure that the invitees and interested public are aware of the most recent location and timing for meeting. Considering the interest of mass-media and NGO sector in the project, it would be useful if prior to meetings a press-release or a brief note on main topics of discussion and facts is prepared and available to be provided to the mass-media and/or NGO participants to ensure that correct information is used by for articles, briefs and other materials published as a result of their attendance;  Follow up with discussion of access issues – communication on provision of access should be carried out on regular basis, so as local population is informed on proposed design solutions (including design changes and revisions). Any issues related to access shall be discussed with local authorities and affected people to ensure their vision and preferences are taken into account to the extent possible in order to minimize adverse impacts on them and ensure that at least minimum necessary and safe access is provided for them. The issues of provision of access roads (not envisaged by BAKAD) design shall be discussed in presence of local authorities as a part of preparation of Community Severance Plan;  Continue awareness on GRM mechanism, so as interested population is aware on ways of lodging the complaint or raising their questions. Additional efforts shall be applied to ensure that local population is aware of ways of lodging the grievance (including locations of grievance boxes on communities) as well as the tentative timeline of its resolution and provision of response. It would be beneficial for Consortium to establish a procedure on GRM process, clearly defining the roles are responsibilities of GRM levels and involved entities. If necessary, copies of grievance log (in same format) shall be provided to entry points, including guidance on how to register a grievance in the log and follow up with resolution process. All responsible people

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29 shall be nominated at relevant GRM levels and aware of their responsibilities related to grievance redress process.  Considering that a large number of inquiries during FGDs was related to potential employment opportunities with BAKAD, it would be beneficial if persons answering to the phones are instructed on best strategy to answer call of inquiring population, ensuring that the answer is engaging and polite and at the end of the call the contact details of the caller are recorded in special log, so as the person can be called back if any relevant opportunity opens up (in case if such opportunity is not available at the time of the call);  To ensure timely preparation of the minutes following each disclosure meeting, it would be very useful if a minute-taker is nominated from Consortium’s personnel and is provided relevant guidance.

4.2 RECOMMENDATIONS ON FURTHER STAKEHOLDER ENGAGEMENT

Disclosure meetings and mini-group discussions showed insufficient awareness of local communities and NGOs about the Project. And although the Project is a rather prominent event, the coverage of specific design solutions is not sufficiently detailed. For this reason, and also to improve engagement of stakeholders and increase the public’s awareness about the Project, a number of additional engagement activities are recommended:  Expand the scope of disclosures;  Conduct focus consultations with affected parties;  Improve the grievance mechanism;  Develop a stakeholder engagement plan.

4.2.1 Information disclosure The Project requires a wider, more comprehensive and audience-friendly disclosure of the following information:  Technical solutions including details for individual settlements / areas;  Visual layout of BAKAD in relation to affected settlements, residential houses, agricultural lands, businesses etc.;  Management of the construction phase;  EIA / ESIA results etc. Sufficient disclosure will increase the local communities’ awareness about the Project, which in turn will improve the Project’s credibility and withdraw a significant number of questions and concerns currently expressed by the affected parties. Disclosure of detailed information about the Project will facilitate an early detection of key concerns and will prevent potential conflicts at later phases of the Project.

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30 4.2.2 Management of the disclosure process The disclosure meetings process should take into account the following aspects: 1. Disclosure meetings should be conducted in the affected settlements; 2. Meetings should be supported by specific access-related solutions and visual materials (cross sections where necessary or 3D models of the road near the affected settlement etc.); 3. The time and date of the meetings should be convenient for local residents; 4. Prior notices should be not only published in newspapers and displayed in akimats, but use other communication channels like posters at bus stops and public areas or direct announcements through aksakals, elders, activists and representatives of other affected groups; 5. If the schedule of consultations changes, prior and expansive notifications should be given using all communication channels available.

4.2.3 Focus consultations with affected parties Given the scale of the Project and the number of affected parties, it is especially important to involve local communities in the engagement process. In addition to general consultations in administrative centres and large settlements in the affected district, it is also recommended to arrange disclosure meetings directly in the affected settlements and to also apply focus engagement with specific categories of population and other stakeholders. The specific population groups primarily include vulnerable groups, which may suffer from additional exposure due to their social and economic position, state of health and other factors. Focus consultations with such groups will help identify their specific needs and potential cooperation opportunities, and also ensure a wider and more representative coverage of local communities during the consultation process. Based on past meetings and focus group discussions, it is recommended that further individual consultations be held with the following affected persons:  Residents of Pokrovka whose land plots left isolated from the main settlement due to past land acquisition (Nagernyuk and Kaliyev).  Residents of the Kyzyl-Kairat, living on Malkeeva street – regarding the design decisions on the local passage and possible additional acquisition of land.  Owner of the shop in ST "Roadside", Kubegenov Kairat – regarding design solutions envisaged for area near his store and possible additional acquisition of land.  Owners of land plots planning to develop roadside services – regarding design solutions of BAKAD and feasibility / infeasibility for the organization of such services.

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31 4.2.4 Grievance mechanism A grievance mechanism was developed and since adopted for the Project. The mechanism allows grievances to be submitted via a number of communication channels including on the Project’s website, by telephone using a special hotline number, by e-mail, leave a written message in the Consortium’s office or drop it into special grievance boxes installed in local akimats. However, project-related grievances that local residents file directly to local, district or regional authorities or the project company are not covered by the overall grievance handling process. For this reason, the grievance mechanism should be expanded to include the project-related grievances that are submitted by means of those communication channels that differ from those established for the Project.

4.2.5 Stakeholder engagement action plan Given the high number of affected parties and the extent of environmental and social impacts, it is recommended a detailed stakeholder engagement action plan for the Project. This plan would help consolidate the engagement process and create conditions for an effective cooperation with affected parties. The plan should include a detailed description of engagement activities including their frequency, coverage, responsibilities etc.

4.3 UPDATE OF THE EISA REPORT FOLLOWING THE DISCLOSURE PROCESS

The main design solutions and ESIA results were presented to the stakeholders during the disclosure process. A number of comments raised by the audiences have to be incorporated in the ESIA Report, and so the latter requires an update.

4.3.1 Impacts associated with impairment or loss of access In some instances, construction of BAKAD will cause impairment of complete loss of access to specific land plots occupied by individual residential houses or complete neighbourhoods or even settlements, and also by agricultural plantations and commercial facilities. To minimise access-related impacts, a local access management plan should be developed. This process should involve the Road Committee of Kazakhstan’s Ministry of Industry and Infrastructure Development, and also okrug, district and regional authorities responsible for land-use planning and construction of additional motor roads.

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32 Routing of additional local roads should also be coordinated with the affected parties including residents of affected settlements / neighbourhoods / individual land plots, agricultural producers / farmers, and owners of businesses. The local access management plan should also appoint parties responsible for the design, construction and operation of such additional roads, and indicate the implementation timing for such local projects so as to match them with the BAKAD Project from the timing perspective. Once the plan is developed, respective changes should be incorporated in the ESIA materials to update mitigation measures and management plans.

4.3.2 Noise impact Concerns were raised during the disclosure meetings in relation to the proposed installation of noise screens, as the screens will cause a loss of access to adjoining lands and impair exposure to sunlight and as they are not effective in reducing the noise burden. For this reason, the noise impact section requires an update in terms of mitigation measures. The location, length, height and other technical parameters of the screens should be coordinated with the affected parties including residents of the nearest settlements during additional focus consultations before respective design solutions are approved.

4.3.3 Road safety Road safety is a major concern for the stakeholders of the Project. As the proposed traffic speed on BAKAD may reach 140 kph, local residents are concerned about the risk of severe road accidents. In this connection, the ESIA materials should be updated once Phase 2 of the road safety audit is complete. In particular, an update is required for the description of design solutions and mitigation measures related to road safety. The audit report and the updated ESIA should be disclosed during the stakeholder engagement process and finalised based on the comments and suggestions from the stakeholders.

4.3.4 Impact on traffic during construction Also mentioned by local residents was the risk of intensification of traffic and occurrence of traffic jams during the construction phase of the Project. The following measures might be considered to address this issue:  Provide for construction of temporary facilities;

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33  As part of the local access management plan, consider opening the service road along the Big Almaty Channel for public use in Talgarsky District;  Develop a schedule of construction works at points where BAKAD crosses local roads based on the expected daily / seasonal / annual changes in intensity of traffic on local roads. Such construction schedule will allow to provide for a reduction in the load on local roads during peak hours (for example, to minimize the movement of construction equipment on the local road in the morning and evening hours) and, accordingly, to minimize congestion on local roads where possible. These activities should be discussed with local communities during the consultation process for specific settlements / neighbourhoods where traffic may intensify. During discussions, additional mitigation measures may be proposed. Following the discussions, the ESIA materials should be updated to reflect the comments from the stakeholders.

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34 APPENDIX 1

Announcements of disclosure meetings

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35 Resource for publishing the Announcement in Announcement in announcement Russian Kazakh

3 BAKAD’s website BAKAD BAKAD website_RUS.pdf website_KAZ.pdf

4 CoR MIID RK website CoR CoR website_RUS.pdf website_KAZ.pdf

Karasaysky District Karasay_RUS+KAZ.j pg

Iliysky District Ile Tany_RUS+KAZ.pdf

Talgarsky District Talgar_RUS+KAZ.jp g

Zhambylsky District Zhambyl Atameken_RUS+KAZ.jpg

Enbekshikazakhsky District Issyk_RUS+KAZ.pdf

Akimat offices

3 Источник: http://bakad.com.kz/?page_id=210&lang=ru. Дата обращения 16 сентября 2019 г.

4 Источник: http://roads.miid.gov.kz/ru/pages/too-bakad-investicii-i-operacii-informiruet-zhiteley-karasayskogo- iliyskogo-talgarskogo. Дата обращения 16 сентября 2019 г.

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36 APPENDIX 2

Hand-out materials and presentation for the meetings

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37 Leaflet “Frequently Asked Questions” FAQs.pdf

Leaflet «Grievance Redress Mechanism» RGM.pdf

ESIA Presentations bakad.com.kz

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38 APPENDIX 3

List of participants

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39 Participants of disclosure meetings

Kyrgauldy (3 September 2019)

Kyrgauyldy_89 participants.pdf

Kargaly (3 September 2019)

Kargaly_35 participants.pdf

Kyzyl-Kairat (4 September 2019)

Kyzyl Kairat_62 participants.pdf

Bolek (4 September 2019)

Bolek_21 participants.pdf

KazTSIK (5 September 2019)

KazTSIK_50 participants.pdf

Pokrovka (5 September 2019)

Pokrovka_75 participants.pdf

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40 APPENDIX 4

Minutes of disclosure meetings

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41 Minutes of disclosure meetings

Meeting ENG RUS

Kyrgauldy (3 September 2019) 2019.09.03_MoM_R Kyrgauyldy.pdf aiymbek.pdf

Kargaly (3 September 2019) 2019.09.03_MoM_K Kargaly.pdf argaly.pdf

Kyzyl-Kairat (4 September 2019) 2019.09.04_MoM_Ky Kyzyl-Kairat.pdf zyl .pdf

Bolek (4 September 2019) 2019.09.04_MoM_B Bolek.pdf olek.pdf

KazTSIK (5 September 2019) 2019.09.05_MoM_K KazTSIK.pdf azTSIK.pdf

Pokrovka (5 September 2019) 2019.09.05_MoM_P Pokrovka.pdf okrovka.pdf

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42 APPENDIX 5

Media coverage of the disclosure meetings

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43 Inform Bureau

https://informburo.kz/stati/kak-proshli- Informburo.pdf obshchestvennye-slushaniya-po-stroitelstvu-bakad- reportazh-informburokz.html

Ile tańy Ile tańy.pdf http://rus.ile-tany.kz/bakad-v-shage-ot-stroitelstva/

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44 APPENDIX 6

List of participants invited to join discussions in focus groups

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45 List of participants invited to join discussions in focus groups Numbers provided as per second column of the LOP for relevant meeting (see Appendix 3) 1. Meeting 1, Kargauldy village, Karasay district (September 3, 2019)  FGD 1: Gender: 18, 19, 20, 22, 28, 41, 42, 43, 44, 45, 46, 60  FGD 2: Gardening partnerships: 14, 15, 16, 24, 25, 26, 61, 62, 75

2. Meeting 3, Kyzyl Kayrat village, Talgar (September 4, 2019)  FGD 3: Vulnerable and gender: 2, 3, 4, 5, 9, 11, 14, 15, 28, 29, 30, 41a, 42, 45, 50, 59, 60, 66  FGD 4: Farmers and business: 25, 31, 37, 39, 41b, 46, 48, 52, 63

3. Meeting 4, Bolek village, (September 4, 2019)  FGD 5: Gardening partnerships and farmers: 1, 5, 9, 21, 41  FGD 6: Gender: 2, 3, 4, 6, 7, 47, 48

4. Meeting 5, KazTsik village, Iliy district (September 5, 2019)  FGD 7: Gardening partnership and farmers: 13, 14, 25, 47, 49, 64, 66, 67, 68, 69  FGD 8: Vulnerable: 1, 3, 4, 8, 10, 23, 27, 28, 41, 42, 74, 75  FGD 9: NGO: 22, 43, 44, 46

5. Meeting 6, Pokrovka village, Iliy district (September 5, 2019)  FGD 10: Vulnerable and gender: 12, 15, 22, 28, 36, 55, 56, 57, 60, 81, 82  FGD 11: Business: 3, 34, 40, 47, 48, 58, 63, 68  FGD 12: NGO: 6, 8, 9, 30, 35, 37, 38, 43, 46, 47, 59

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46 APPENDIX 7

List of pre-agreed questions for discussions in focus groups

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47 Q&A agenda for vulnerable group meeting 1. Whom would you suggest as a person to represent your settlement? Why? 2. Why do you consider yourselves as vulnerable groups of the society? Do you get social welfare from the government? Are there other vulnerable persons in your settlements? How many? 3. What do you think about the project mitigation measures presented? Do you have any additional measures as the community Do you have any additional thoughts about the project? 4. What type(s) of communication do you prefer? Why? 5. What issues would you like to discuss during our future meetings?

Q&A agenda for business group meeting 1. Whom would you suggest as a person to represent your settlement? Why? 2. What impacts do you foresee for the business community? How do you think those impacts can be mitigated? 3. What business opportunities do you foresee when the BAKAD road is constructed and put into operation? As business community did you raise your issues during previous public consultations or by other means? If yes, what were the results? 4. What businesses are present in your settlements? 5. What questions would you be happy to discuss during our next meetings? How do you see co-operation within the BAKAD project? Guest lectures with successful businessmen

Q&A agenda for farmers group meeting 1. Whom would you suggest as your group representative? Why? 2. Is farming your source of income? What do you grow? Is your farming entity registered as an individual entrepreneurship or LLP? Do you use your land in accordance with its purpose? Do you pay taxes from your profit? 3. Have you ever experienced property legalization process? What do you know about legislation prescriptions? 4. Do you have informal structures?

Q&A agenda for Gardner partnership meeting 1. Whom would you suggest as your group representative? Why? Tell us about your Gardner partnership? Do you have constructions on your land plots? What constructions? Who resides permanently and who uses the land only for summer vacation?

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48 2. What production activities are you engaged in? Do you have informal structures? Have you ever experienced property legalization process? What do you know about legislation prescriptions? 3. What specific impacts may come out during construction works within the BAKAD project. What solutions would you suggest? Why do you think so?

Q&A for Women-specific engagement meetings 1. Whom would you suggest as your group representative? Why? 2. What are the main benefits from the Project do you foresee for the women community in your settlements? 3. Do you foresee any impacts and what remedy would you suggest to soften them? What opportunities do you envision from the Project? How are the women engaged in your settlements and what is the main source of income they have? What are the major difficulties women face in your settlements? What is done to tackle those difficulties? 4. Did you have a chance to read the ESIA documentation? What have you learned? What are the reasons that you have not read the documentation? Will you read it in future?

Q&A for meetings with CSOs and relevant professional associations 1. Could you shortly introduce yourselves as we could get acquainted? Tell a little bit about your organizations, mission and projects carried out. 2. Why do you have interest in the BAKAD Project and what do you think about the Project? Did you have a chance to read the ESIA documentation? What have you learned about the Project? What are your general perceptions regarding the Project? 3. Is there anything you would recommend to improve the Project? What additional benefits and mitigation measures not mentioned in the ESIA documentation do you foresee? Would you like to meet regularly to track the Project progress? 4. What do you think of the suggested GRM format within the Project? Is there anything you would improve?

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49

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50