Stakeholder Engagement Plan (Rev. 10.0) Big Almaty Ring Road (BAKAD) Project Volume VI
May 2020 www.erm.com
The business of sustainability
FINAL REPORT
BAKAD PROJECT
Stakeholder Engagement Plan (Revision 10.0) Volume VI
Prepared for the BAKAD Consortium
May 2020
CONTENTS
LIST OF ACRONYMS 4 1 INTRODUCTION 5 2 BAKAD PROJECT DESCRIPTION 8
2.1 BRIEF PROJECT DESCRIPTION 8 2.2 PROJECT TIMELINE 11 3 STAKEHOLDER IDENTIFICATION AND ANALYSIS 12 4 PAST STAKEHOLDER ENGAGEMENT 14
4.1 STAKEHOLDER ENGAGEMENT HISTORY (2006 – 2013) 14 4.2 STAKEHOLDER ENGAGEMENT DURING ESIA PREPARATION 17 5 STAKEHOLDER ENGAGEMENT DURING THE SITE CLEARANCE 25 6 ESIA ENGAGEMENT AND DISСLOSURE PLAN 26
6.1 OBJECTIVES OF DOCUMENT DISCLOSURE 26 6.2 WHO WILL BE INFORMED? 26 6.3 SPECIAL CONSIDERATION ON VULNERABLE GROUPS 27 6.4 WHICH INFORMATION WILL BE AVAILABLE? 28 6.5 HOW AND WHERE WILL THE PUBLIC BE ABLE TO OBTAIN THE INFORMATION? 29 6.6 CONSULTATION FIELD TEAMS – TASKS AND RESPONSIBILITIES 39 6.7 RECORDING AND RESPONSE TO COMMENTS 39 7 STAKEHOLDER ENGAGEMENT AFTER THE DISCLOSURE PERIOD, MONITORING AND REPORTING 41
7.1 STAKEHOLDER ENGAGEMENT AFTER THE DISCLOSURE PERIOD (2019 - 2038) 41 7.2 MONITORING AND REPORTING 47 7.3 STAKEHOLDER ENGAGEMENT AFTER THE END OF THE CONCESSION PERIOD (AFTER 2038) 49 8 GRIEVANCE MECHANISM 51
8.1 MANAGEMENT PROCESS 52 8.2 LOGGING 55 8.3 RESPONSIBILITIES 55 8.4 EPC SOCIAL EXPERT 56 8.5 DOCUMENTATION AND REPORTING FOR THE PROJECT 56 APPENDIX 1 58 APPENDIX 2 62 APPENDIX 3 69 APPENDIX 4 74 APPENDIX 5 76 APPENDIX 6 78 APPENDIX 7 80 APPENDIX 8 88
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LIST OF ACRONYMS Acronym Full name ADB Asian Development Bank ASAP As soon as possible BAKAD Big Almaty Ring Road SPV Special Project Vehicle EBRD European Bank for Reconstruction and Development EHS Environment, Health and Safety EIA Environmental Impact Assessment EPC Engineering, Procurement and Construction ERM Environmental Resources Management ESAP Environmental and Social Action Plan ESIA Environmental and Social Impact Assessment FGD Focus Group Discussion FSS Field Social Survey IDB Islamic Development Bank IFC International Finance Corporation MP Management Plan NTS Non-Technical Summary PAP Project Affected Person RO Rural Okrug RoK Republic of Kazakhstan SEP Stakeholder Engagement Plan SIA Social Impact Assessment SAoI Social Area of Influence TEO Feasibility Study
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1 INTRODUCTION
This document has been prepared by ERM Eurasia Limited ("ERM" or "Consultant") for the Consortium of companies Alarko Alsim Tesisleri ve Ticaret A. Ş. ("Alarko"), Makyol Inşaat Sanayi Turizm ve Ticaret A. Ş., Korea Expressway Corporation and SK Engineering & Construction Co. Ltd. (hereinafter referred to as " BAKAD Consortium" or "SPV").
The purpose of the BAKAD road construction is to create a ring road at the intersection of international corridors "Khorgos-Almaty-Beshkek-Taraz- Shymkent-Tashkent" (Silk Road) and "Almaty - Karaganda –Astana – Petropavlovsk". The construction of a ring road will allow to redirect to it a significant part of the transit traffic from public roads of Almaty city.
This document is the Stakeholder Engagement Plan ("SEP" or "the Plan") for the Project to meet the Potential Lenders’ Requirements. The SEP is a “living” document and will be updated along with the Project development reflecting needs for and specific of further engagement with stakeholders. The Potential Lenders are represented by the international financial institutions that are considering financing of the Project, namely the European Bank for Reconstruction and Development (EBRD), the Asian Development Bank (ADB), the international Finance Corporation (IFC) and the Islamic Development Bank (IDB).
The main parties involved in the Project implementation are listed below (Table 1-1).
Table 1-1 Main Parties Involved in the Project
Position Parties • BAKAD Investment and Operations LLP – legal entity representing interests of the Consortium of the composed of SPV (or Alsim Alarko Sanayi Tesisleri ve Ticaret A. Ş., Makyol Inşaat Concessionaire) Sanayi Turizm ve Ticaret A., Korea Expressway Corporation and SK Engineering & Construction Co. Ltd. • EPC Contractor of Concessionaire formed jointly by the following companies: EPC Contractor o Alsim Alarko Sanayi Tesisleri ve Ticaret A. Ş., o Makyol Inşaat Sanayi Turizm ve Ticaret A. Ş. o SK Engineering & Construction Co. Ltd. • Ministry of Industry and Infrastructure Development of the Grantor Republic of Kazakhstan (MIID) Engineering Design • “Kazdroproekt” LLP (Leader of the Consortium) and Team • “NIiPK Kazdorinnovatsiya” LLP • Ministry of Industry and Infrastructure Development of the Republic of Kazakhstan • Road committee of the Ministry of Industry and Executive authorities Infrastructure Development of the Republic of Kazakhstan (http://roads.miid.gov.kz) • Akimat of Almaty region (http://zhetysu.gov.kz)
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Position Parties • Akimat of Talgarsky District (https://www.akimat-talgar.gov.kz) • Akimat of Karasaysky District (http://karasay.zhetisu.gov.kz/) • Akimat of Iliysky District (http://www.iletany.kz/page_lang_r.html) • ADB (https://www.adb.org/), • EBRD (https://www.ebrd.com/), Potential Lenders • IsDB (https://www.isdb.org/), • IFC (https://www.ifc.org).
ERM was contracted by the BAKAD Consortium to conduct an Environmental and Social Impact Assessment (ESIA) for the BAKAD Project to international standards and Potential Lender’s Requirements.
The ESIA has been prepared to comply with the following Potential Lender’s Requirements: 2014 Environmental and Social Policy (EBRD), Safeguard Policy Statement (ADB), International Finance Corporation’s Performance Standards on Social and Environmental Sustainability (IFC), IFC General Environmental, Health and Safety Guidelines, specific Health and Safety Guideline for Toll Roads and other relevant international standards (e.g. World Bank Operational Policies and European Union Directives).
The SEP describes the mechanisms by which people – especially local communities – and other stakeholders1 are informed about the Project and given opportunities to provide comments and input to the Project development.
In line with the international standards, the main purpose of this SEP is therefore to:
• Explain to directly affected population and other interested stakeholders and members of the public which Project Documents are available and where/how this information can be obtained;
• Describe the process by which the Project Affected Persons (PAPs) and other stakeholders (e.g. vulnerable groups, NGOs) can provide comments and input, communicate opinions, ask questions and express concerns; and
• Explain how these comments/inputs will be addressed within the finalization of the ESIA Report.
Kazakhstani national and international requirements to the stakeholder engagement are presented in the Appendix 3 to this SEP.
1 Stakeholders are persons or groups who are directly or indirectly affected by a project, as well as those who may have interests in a project and/or the ability to influence its outcome, either positively or negatively. Stakeholders may include locally affected communities or individuals and their formal and informal representatives, national or local government authorities, politicians, religious leaders, civil society organizations and groups with special interests, the academic community, or other businesses.
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As of November 2019, the document takes into account the results of the ESIA Disclosure activities, which included: • Dissemination and publication of the ESIA reporting materials and related documents for free access and familiarization of interested parties; • Holding public consultations in the form of open meetings with prior information and invitation of interested parties. The results of the ESIA disclosure campaign are set out in the BAKAD Project Disclosure Meetings Report (ERM, October 2019).
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2 BAKAD PROJECT DESCRIPTION
2.1 BRIEF PROJECT DESCRIPTION
The purpose of the construction of the BAKAD road is to create a bypass route at the junction of two international highways, the Khorgos-Almaty-Beshkek- Taraz-Shymkent-Tashkent road (the «Silk Way») and the Almaty-Karaganda- Astana-Petropavlovsk road. The redirection of a large number of vehicles from the centre of Almaty to the ring road will not only facilitate the organization of the traffic flows, but also will reduce the air and noise pollution in the city of Almaty. The Decree No 1005 (dated 3 November, 2008) of the Republic of Kazakhstan Government included the BAKAD Project in the list of mid-term concession (built-operate-transfer) projects. The BAKAD will be constructed in the Almaty Region and will run along Almaty from west to the east, along the city’s northern border, at a distance of 20-25 km from the city centre on average (see Figure 2-1).
The road will cross Karasaysky (27.5 km, PK0 – PK275), Iliysky (19.26 km, PK275-467) and Talgarsky (19.24 km, PK467- PK660) districts of the Almaty Region. The total length of the BAKAD road will be 66 km
For the design purposes the route was sub-divided into 8 sections as follows (Table 2-1):
Table 2-1 Description of the BAKAD road sections
Section Location, km+ Description District
Sections 8a Section 8a: Starts with a roundabout at the existing junction Karasaysky and 8b km 22+640 of the ‘Almaty – Uzynagash’ road District PK 0 – PK09 (A4) to the west of the village Kyrgauldy and ends at the intersection with the ‘Almaty – Total length – Bishkek’ road (A2). 900 m Section 8b crosses river Kyrgauldy, a side arm of Section 8b: the same river, irrigation channels and PK09 – PK 45 ravines/gullies.
Total length – 4.4 km
Section 1a PK 45– PK 240 Starts at the ‘Almaty to Bishkek’ road (A2) and Karasaysky and 1b ends at the new interchange in the north of the District Total length – ‘Almaty – Shamalgan’ road, to the east of the 19.5 km village Isayevo.
Crosses a number of surface waters such as river Aksai, the Big Almaty Canal (BAC), a side arm
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Section Location, km+ Description District of river Kargaly as well as a number of irrigation canals and ravines.
Section 2 PK 240 –PK 440 Starts at the interchange in the east of the village Iliysky Isayevo and ends on the new interchange with District Total length – the ‘Almaty – Kapchagay’ highway (A3) in the 20 km south of the town Otegen Batyr.
Crosses many large and small rivers and streams and thus includes numerous bridges, including crossings of wastewater ditches and irrigation channels. The construction of the interchange on the ‘Zhapek Batyr-Komsomol’ road requires the relocation of the bed of the Big Almatinka river.
Section 3 PK 440 – PK470 Starts at the intersection with the ‘Almaty – Iliysky Kapchagay’ Highway (A3) and ends at about 200 District/ Total length – 3 m to the east of the AL 17. Talgarsky km District Crosses the river Karasu (km 44+800) and the railway ‘Almaty-Semei’ (km 45+500).
Section 4 PK 470 – PK570 Starts about 200 m to the E of the Almaty- Talgarsky ‘Zhetigen-Kapchagay’ road (AL 17) in the north- District Total length – east of Pokrovka and ends at the intersection 10 km with the ‘Almaty – Khorgos’ road (A2).
Crosses the rivers Kartabulak, Almerek 1 and 2 as well as some irrigation and drainage channels and wastewater channels from Talgarsky district.
Section 9 PK 570– PK 660 Starts to the SE of the intersection with the Talgarsky ‘Almaty – Khorgos’ road (A2) and ends at the district Total length – 9 intersection with the Almaty – Talgar – km Evgenyevka road.
Based on the national road classification system, BAKAD is an I A1 road, with 4-6 traffic lanes.
In 2038, at the end of the concession period, the estimated traffic intensity will be up to 67,000 vehicles per day on Section 3 max and up to 17,000 vehicles per day on Section 9 min.
The list of populated areas nearest to the BAKAD road are presented in the Appendix 1.
are1 Kazakhstan’s Construction Regulations SNiP 3.03-09-2006 “Design of the Roads”
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Figure 2-1 The BAKAD Route
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2.2 PROJECT TIMELINE
The stakeholder engagement process will continue through all Project implementation stages, including: • Preparation stage: o 2018-2019: development of design documentation, setting of funding conditions and schedule; • Construction stage: o 2019 – 2023: transferring of utilities, earth works, construction of the BAKAD roadbed, junctions, viaducts, cattle passes, etc.; • Operation stage: commissioning is expected upon completion of the construction approximately in 2022 - 2023; • Transfer of rights: end of the Concessionaire Agreement between the BAKAD Consortium and the Ministry of Industry and Infrastructure Development of the Republic of Kazakhstan is estimated in 2038, when all liabilities and assets will be transferred from the Consortium to MIID; • Decommissioning/Closure: no decommissioning deadline for the BAKAD motorway was set at the time of preparation of this document.
Specific measures will be implemented at every Project stage aimed at providing continuous information to stakeholders and obtaining feedback from them.
Section 4 'Past Stakeholder Engagement’ describes measures already implemented during the feasibility study (TEO) development.
The SEP for the current Project implementation stage (Pre-Construction) is detailed in Section 6.
The preliminary SEP for the construction and operation during the period of Concessionaire Agreement and after it expires is provided in Section 7. The SEP for the decommissioning and closure stage will be developed at later Project implementation stages as decommissioning of a toll road of 1a category are not considered.
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3 STAKEHOLDER IDENTIFICATION AND ANALYSIS
In accordance with the Potential Lender’s Requirements regarding stakeholder engagement, the SPV has identified and documented various individuals and groups who (i) are affected or likely to be affected (directly or indirectly) by the Project (affected parties), or (ii) may have an interest in the Project (other interested parties).
This will enable the SPV to have a realistic picture of those who have interest in and/or are concerned about the Project and, consequently, should be included in the engagement process.
Preliminarily identified stakeholder groups are presented in the Table 3-1 below. The complete list of stakeholders in each group is provided in Appendix 2 to this Plan.
Table 3-1 Identified stakeholder groups
Stakeholder group Stakeholders
Land users (organisations • Social Baseline Study revealed pending court cases, and individuals) who will unresolved grievances, and people still residing within be affected by permanent the right of way; or temporary acquisition • Individuals and organisations to be potentially affected by of land for the Project land acquisition due to changes in Project design. Local communities near • People, businesses, organizations located in immediate the BAKAD, proximity to the BAKAD (residents of settlements in transportation routes, Karasaysky, Iliysky and Talgarsky districts); quarries, etc. • People, businesses, organizations located close to the quarries (residents of settlements in Enbekshikazakhsky and Zhambylsky districts); • People, businesses, organizations located close to transportation routes (residents of settlements in Enbekshikazakhsky and Karasaysky districts). Non-governmental • Specialised environmental, social, and research organisations and organisations, non-government organisations and independent experts community organisations (including Community Councils, Council of elders, community informal leaders). Public authorities and • National authorities, regulators • Regional authorities, • Local authorities, Organisations and • Design developers and design organisations, personnel within the • Project partners and consultants, Project, including contractors/subcontractors • Suppliers and construction contractors, • Shareholders and Potential Lenders. Mass media • Printed mass media of regional, district, and municipal level; • Television; Internet resources;
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Stakeholder group Stakeholders
Vulnerable community • Local residents who may be difficult to engage due to age, groups potentially affected disability, education level, social or economic status, etc. by the Project Users and custodians of • Local and non-local users of cultural heritage and cultural heritage and archaeological sites and objects near or within RoW of the archaeological sites and Project; objects found near or • Custodians of cultural heritage sites and objects (e.g. NGO inside RoW that looks after the sacred spring). • State agencies and organizations professionally involved in management and preservation of cultural heritage.
The stakeholder list will be periodically verified and may be changed / supplemented at each stage of the Project implementation.
Classification of the stakeholders was undertaken to identify appropriate engagement methods with the various stakeholder groups. The worst affected stakeholders and/or stakeholders that may have substantial influence on the Project implementation will be communicated with more closely to ensure disclosure of information in a proper manner and to establish a feedback mechanism.
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4 PAST STAKEHOLDER ENGAGEMENT
4.1 STAKEHOLDER ENGAGEMENT HISTORY (2006 – 2013)
4.1.1 Stakeholder Engagement in 2006-2008
The engineering studies related to the BAKAD project have been initiated from 2006 and land acquisition was initiated from 2007.
But until 2013, no public consultations were reported as being conducted by the executing and implementing agencies to involve the public in project planning and developing process, nor land acquisition and resettlement process.
A brief public notice was given in June 2008 by the consultant of detailed design that the BAKAD TEO was submitted to the Ministry of Environmental Protection, but no Project related information was disclosed nor made accessible to the public.
4.1.2 Public Consultations in 2013
A number of stakeholder engagement events was conducted in 2013 within the framework of the feasibility study (TEO), including:
• Public hearings in Karasaysky, Iliysky and Talgarsky Districts; • Focus groups with local communities representatives; • Focus groups with authorities’ representatives at district level.
The public consultations were initiated in 2013 by the Ministry of Transport and Communication3 during the 2013 TEO study. A public notification was given in April 2013 announcing the public hearings for the Project.
The public consultations were attended by the representatives of the district administrations’ office, Almaty Oblast Committee of Roads (CoR) and Land Committee, and EIA consultants KazNIiPI “Dortrans”.
3 In 2019 - Ministry of Industry and Infrastructure Development of the Republic of Kazakhstan
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Table 4-1 Participants of public consultations4
Participants Location Date Male Female Total
Iliysky District May 3, 2013 12 15 27 Talgarsky May 3, 2013 10 5 15 District Karasaysky May 4, 2013 20 9 29 Districts Total 42 29 71
During the public hearings, the following questions were raised:
• The route of the BAKAD highway along the districts; • Accessibility to land plots; • Location of underpasses for livestock; • Removal and relocation of utilities; • Land acquisition and demolition of buildings (clarification of the cost); • Obtaining permission for construction of service facilities along the BAKAD, etc.
Particular attention was paid to the measures aimed at reduction and elimination of the negative impact on the environment.
In addition, the focus groups discussions were held by the Kocks Consult GmbH in each of the districts involved in the BAKAD Project (6 focus groups were held). Research tasks included identification of Project’s induced impacts and discussion of land acquisition issues.
The following concerns were raised at the focus groups discussions5:
• Concern on the rights defence; • Land Acquisition process is unfair (unequal compensations being offered) for land plots and property; • Inadequate valuations and compensation for land; • No consultations on the BAKAD/ No access to information; • Decreasing trust on the local and national government; • Concern on high levels of corruption / opportunities for intimidations; • Concern on insufficient and low compensation of residential structures; • Loss of livelihood, loss of income (economic displacement);
4 Data from Feasibility Study (TEO) of the Big Almaty Ring Road (BAKAD) Concession Project, Environmental section, Koks report, October 2012
5 Data from Feasibility Study (TEO) of the Big Almaty Ring Road (BAKAD) Concession Project, Environmental section, Koks report, October 2012
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• Increased social tensions and disturbed residential stability; • Benefit sharing.
At the focus groups in 2012 representatives of the districts authorities’ showed dissatisfaction with long term land acquisition procedure, which followed by the Project pending and growth of social tension.
4.1.3 Public Hearings in 2018
The public hearings in 2018 were organized by the Road committee of the Ministry of Industry and Infrastructure Development of the Republic of Kazakhstan. Representatives of the Design Team (TOO NIiPK Kazdorinnovatsiya) reported on the Project’s technical aspects and Akimats provided local residents with information regarding land acquisition and organizational questions. Main purpose of the hearings was to disclose the EIA in line with the requirements of the RoK legislation.
The list of participants can be found in the Annex 3.7 to the ESIA Vol. III, Technical Appendix 3.0 Social Baseline.
Public hearings in Talgarsky District: March 12, 2018 The public hearings on the draft EIA were held in March 2018. EIA materials were submitted to the local executive bodies of the Talgarsky District. 13 local residents took part in the public hearings6.
Representatives of Kazdorinnovatsiya reported on the technical characteristics of the BAKAD, environmental impacts and envisaged embedded controls. Contact information was provided regarding remarks and suggestions about to the Project design: • Design team: TOO NIiPK Kazdorinnovatsiya; • Responsible person: Aigul Salimovna Muinadarova; • Address: office 122, Seifullina street 485, Almaty, Kazakhstan; • Telephone number: +7 (717) 253-99-59; • Email: [email protected]. Following topics were raised during the discussion: • Land acquisition, • Detailed information about BAKAD Project, • Start of construction, • Participation of design team and Consortium representatives in further public consultations. According to the Protocol of the public hearings there were no remarks and suggestions.
6 According to the Protocol of public discussions
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Public hearings in Karasaysky district: July 20, 2018 The public hearings on the EIA in accordance with national legislation were held in Community Cultural Centre in settlement of Irgeli, Karasaysky district on July 20, 2018.
Public hearing were initiated by the Consortium. The public notification was given in local newspaper “Kazakhstan’s Truth”#120 on June 28, 2018.
The public hearings were attended by the representatives of district administrations’ office, representatives of rural administrations, representatives of the Consortium’s Project designers - TOO “Kazdorinnovatsiya”, developers of EIA section - TOO “KazTsEP”. In total 40 people attended hearings.
The following questions were raised by the residents:
• Intersection of the Gardener partnership “Pogranichnik” and loss of the access to five houses. Provision of entrance to the households. Transferring of supply systems; • There are two cottages within the gardeners’ partnership area that did not have registered ownership documentation for the time, the owners disagree with compensation to a minimum inventory of the price; • Question about entrance and exit from the BAKAD at Raiymbek and Kyrgauldy; • An offer to establish additional drainage system in the new microdistrict of Raiymbek; • Unavailability of agricultural land use for its intended purpose due to lack of access; • Benefits for residents of settlements adjacent to the road; • Provision of temporary energy sources to the gardeners’ partnerships, settlements during transferring of supply systems; • Proposal for fencing of the builders’ camp near the village.
Based on the results of the hearings, the design documentation was recommended to be presented to the State Environmental Review.
Public hearings in Iliysky district Public hearings on the EIA in accordance with national legislation will be undertaken as soon as the final design solutions become available.
4.2 STAKEHOLDER ENGAGEMENT DURING ESIA PREPARATION
A number of stakeholder engagement activities have been conducted within the framework of the ESIA development, including:
• Consultations with the representatives of Districts’ authorities; • Consultations with the representatives of Rural Okrugs’ authorities;
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• In-depth interviews with heads of departments of Districts’ and Rural Okrugs’ akimats; • Focus groups with the representatives of farmers, the elderly (aksakals), the enterprises of small and average business, representatives of vulnerable categories of citizens; • Survey of the households located in the project area of influence; • Survey of the land users and/or residents of the plots that were expropriated for the Project; • Activities on disclosure of the ESIA results.
A summary of stakeholder engagement activities is provided below.
4.2.1 Socio Economic Baseline Data Collection
The preparatory period of the social baseline study included preparation and submission of data requests for socio-economic conditions and statistics of the Project area to the regional, district and local (Rural Okrug) authorities. In total 14 data requests have been prepared and sent.
After sending the requests, the meetings were scheduled with the heads of three administrative Districts - Talgarsky, Iliysky and Karasaysky.
Meetings with representatives of the administration of Enbekshikazakhsky and Zhambylsky Districts were not held since there are only Project associated facilities (quarries) on their territory.
The sections on socio economic baseline conditions are informed with statistical data obtained by requests, from the open sources, as well as resulted from the interviews with the residents of settlements located near the quarries.
4.2.2 Field Social Survey and Consultations
A Field Social Survey (FSS) was undertaken between June 22 and July 19, 2018 as part of a wider process of the ESIA development.
The main objective of the FSS was to determine the areas affected by the Project, identify the Project Affected Persons (PAPs) and vulnerabilities among these, collect socio-economic data and through these activities establish a baseline for the Project in advance of construction activities. The collected baseline data was integrated into the ESIA as well as in the SEP.
A brief summary of the engagement is given below.
4.2.3 Consultations with Representatives of District and Rural Administrations
A kick-off meeting with the Deputy Head of Talgarsky District and representatives of Talgarsky District administration was held on June 22, 2018.
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Meetings with the Deputy Head and representatives of administration of Iliysky and Karasaysky Districts were held on June 26, 2018.
After the inception meetings in the district administrations, a series of in- depth interviews were conducted with specialists in the departments of District administrations and in Rural Okrugs’ akimats.
In total 24 in-depth interviews with the representatives of local authorities were conducted in Talgarsky District, 13 in Iliysky and 17 in Karasaysky District, including face to face meetings with the headmen of rural administrations of the 13 villages. These villages are located along the BAKAD route and will be directly affected by the Project, therefore they were included in the scope of the FSS.
The following key issues were raised during these discussions:
• pressure of expansion of residential areas on agricultural lands; • intersections and fragmentation of residential areas; • access to the local roads; • noise pollution and dust emissions, etc.;
The aspects raised during the consultation meetings have been further addressed in relevant sections of the ESIA.
4.2.4 Focus Group Discussion (FGD)
The Focus group discussions were held in the villages with farmers, “aksakals” (elder people having authority within other population of the community), representatives of small businesses, representatives of vulnerable groups. The attendees of the Focus groups were selected/recommended by the respective Akimats (Rural Okrug administration).
In total, 19 Focus groups were conducted - 5 in Talgarsky District, 6 in Karasaysky District, 8 in Iliysky District.
The Focus groups were held in rural schools, their size ranged from 4 to 10 people, there were no restrictions on gender, age or social status. The criterion for participation of a person in the Focus group was their belonging to a group of the stakeholders. Administration representatives did not participate in the discussions.
Due to the fact that large agricultural companies have received compensation in 2013, to date they have already reoriented the business and refused to participate in the interviews due to the lack of need to discuss the historical compensation process.
The selected examples of the key issues raised during the FGDs in July 2018 are summarized as follows: • Most headmen of rural administrations and community members were aware about the Project but few had information about the specific Project route;
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• All interviewed stakeholders expressed the need to obtain information about the Project, the technical characteristics of the BAKAD Route, the activities and plans of the SPV within the project in their responses; • Public awareness was limited to general knowledge of the Project existence; • The fragmentation of small agricultural lands and limitation of the access to its` are perceived as the biggest impacts to group of farmers; • The residents of Taldybulak, Kyzyl Kairat, Kyzyl Tu 1, Kyzyl Tu 2, Kyzyl Tu 3 were concerned that as a result of the BAKAD road construction small irrigation canals will be blocked. The issue is that the residents dig and clean these irrigation canals (“aryks”) by their own and this canals are not managed by the municipal entity “Talgarirrigatsiya”. All canals managed by the municipal entity will be relocated during the BAKAD construction, but private channels are not considered by the engineering design. Blocking of small irrigation channels will disturb household irrigation; • All residents and especially women were concerned about the noise impacts on social facilities (the village of M. Tuymebayeva) and dacha communities (Pogranichnik) during the construction and operation of the Project; • The influx of workers does not cause concerns from local population, however, in most cases, respondents considered it necessary that the construction camp should have a fence; • Most households receive incomes from agricultural activities, despite differences in living standards and income.
The research activities conducted in the settlements and interviews with the stakeholders reveal some expectations in terms of the opportunities provided by the Project to the region economy. These are as follows: • Due to the proximity to Almaty agglomeration positive effects from BAKAD construction are associated with the reduced utilization of existing outbound routes - Talgar, Kuljinsky, Iliysky paths, the Almaty - Bishkek route; • About 30 to 50% of the working age population work in Almaty. The construction of the BAKAD road will reduce their travel time.
4.2.5 Questionnaire Survey
Survey of population within the Project Area of Influence The field social studies included a survey of the population permanently residing in the settlements within the Project area of Influence (~ 1 km to each side of the BAKAD RoW). The survey was conducted on 6 - 13 July, 2018 and covered 298 respondents.
The questionnaire included the following categories:
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• Assessment of the well-being, including community health and accessibility to public healthcare and education facilities, social support, employment and small business, environment, local government, security, housing, roads and safety. • Social problems of the population. • Assessment of the livelihood. • Expectations from the project.
The analysis of survey results is provided in the Social Baseline section of the settlements within the Project Area of Influence.
A summary of the survey results is as following: • Public awareness is limited to general knowledge on the Project. • All respondents were interested in receiving information about the Project, including technical characteristics of the BAKAD route, activities and plans of the SPV. • Preferred channels of information for the public (descending preferences) are: television, placing ads on the company's website, in social networks, in public places. • The Project is positively evaluated by the vast majority of the population.
Survey of land users affected by the Project The owners living on land plots, as well as the tenants of land plots were interviewed.
The study was carried out in the period from June 20 to July 3, 2018. ERM has interviewed all affected land users that at the time of the FSS were still living within the RoW. Since contact details of other land users were unavailable, the number of interviewed people was limited to 45, including: • 15 respondents were interviewed in Talgar District - in the village of Kyzyl Kairat, Kyzyl Tu-4, • 12 respondents were interviewed In Karasaysky District in the “Ogonyok” dacha community and “Pridorozhnoye” dacha community, • 18 respondents interviewed In the Iliysky District – 7 people in Kokkainar and 11 respondents in Pokrovka. The study was aimed at identification of reasons why people are still residing in the houses which reportedly have been already expropriated for the Project needs and compensations were provided, as well as understanding the conditions for relocation of households from the RoW.
In summary the following information has been obtained from the survey: • The average time of comfortable preparation to move is 2-3 months; • Preferred method of communication is targeted information by phone;
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• All leaseholders residing within the RoW have the information that housing will be removed at the stage of preparatory works for BAKAD construction.
As a result of the survey, several land owners were claimed that they did not receive compensation in each District (please refer to Section 5). These cases require engagement with the District akimats with the SPV’s participation. In some cases land users belong to the vulnerable categories of population.
4.2.6 Disclosure meetings for the Announcement of ESIA Preparation in 2018 Disclosure meetings were held by the SPV on August 02 – 10, 2018 to announce the start of the ESIA development. List of settlements and minutes of meetings is provided in Appendix 5.
The notification on meetings was provided two weeks before the scheduled date. The notification letters were provided to the akimats on behalf of the SPV. Local akimats have placed announcements of the hearings in the publically available places. Disclosure meetings were held in each of the districts involved in the BAKAD Project (there were held 12 meetings).
Table 4-2 Participants of Disclosure Meetings (Round 1)
Participants Location Date Male Female Total Kyzyl Tu August 2, 2018 12 15 27 Panfilovo August 2, 2018 10 5 16 Taldybulak, August 3, 2018 20 9 29 Kyzyl Kairat August 3, 2018 17 14 31 Zhana Kuat August 6, 2018 9 6 15 Guldala August 6, 2018 3 3 6 Irgeli August 7, 2018 15 13 28 Bereke August 8, 2018 6 7 13 KazTSIK August 9, 2018 12 17 29 M. Tuymebayeva August 9, 2018 27 16 43 Intymak August 10, 2018 14 7 21 Pokrovka August 10, 2018 27 22 59
The following topics were included in the presentation by the SPV and the design team during the disclosure meetings:
• The description of the BAKAD route along the districts; • Accessibility to land plots; • Access to/exits from settlements to the BAKAD; • Location of underpasses for livestock, engineering specification; • Removal and relocation of utilities;
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• Obtaining permission for construction of service facilities along the BAKAD, etc.
The following concerns were raised by the stakeholders during these meetings:
• Limited information about the BAKAD Project; • No consultations on the BAKAD/ no access to information; • Land acquisition and demolition of the buildings (clarification of the cost); • Low level of stakeholder engagement concerning the BAKAD activity; • Controversial information on engineering specification for the BAKAD sections; • Provide all season access to the underpasses for livestock and agricultural vehicles; • Relocation of the utilities; • Road safety for the pedestrians and representatives of vulnerable groups during construction; • Noise and dust impacts on the residential areas.
4.2.7 ESIA Disclosure Activities The disclosure meetings on the ESIA results were held on 3-5 September 2019 in the five districts of the Almaty Region that are affected by the Project. During this period 6 meetings were held (see Table 4-3).
Table 4-3 Participants of disclosure meetings
Number of participants Venue Date Males Females Total
Karasaysky district: Kyrgauldy 03.09.2019 44 45 89 Zhambylsky district: Kargaly 03.09.2019 13 22 35 Talgarsky district: Kyzyl-Kairat 04.09.2019 36 26 62 Enbekshikazakhsky district: Bolek 04.09.2019 8 13 21 Iliysky district: KazTSIK 05.09.2019 28 22 50 Iliysky district: Pokrovka 05.09.2019 29 46 75
They were initiated and formally arranged by the Concessionaire. Notices were published in the following district and local newspapers in Russian and Kazakh languages on 16 August 2019:
• Karasaysky district: Zaman Zharsysy, • Iliysky district: Ile Tany, • Talgarsky district: Talgar, • Enbekshikazakhsky district: Issyk, • Zhambylsky district: Atameken.
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Also, printed announcements were displayed in district and Okrug akimats, and an electronic announcement was published on the websites of the Concessionaire7 and the Road Committee of the Ministry of Industry and Infrastructure Development8. Representatives of the Road Committee took part in all meetings.
During to the meetings, brochures explaining the grievance mechanism and giving a summary of the Project in a question-and-answer format were distributed to participants. The meetings in the Karasaysky and Iliysky districts were attended by local media, which then published articles on the meetings9.
More detailed information is presented in the separate Disclosure Meetings Report for BAKAD Project (ERM, October 2019).
7 http://bakad.com.kz/?page_id=210&lang=ru
8 http://roads.miid.gov.kz/ru/pages/too-bakad-investicii-i-operacii-informiruet-zhiteley-karasayskogo-iliyskogo- talgarskogo
9 Inform Buro: https://informburo.kz/stati/kak-proshli-obshchestvennye-slushaniya-po-stroitelstvu-bakad-reportazh- informburokz.html Ile tańy: http://rus.ile-tany.kz/bakad-v-shage-ot-stroitelstva/
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5 STAKEHOLDER ENGAGEMENT DURING THE SITE CLEARANCE
According to the Concessionaire agreement, the RoK Government took obligations to deliver the Site to the SPV clear and free of any structures and residents. In this respect the Site clearance procedure is being done by the regional municipality authorities on behalf of the Ministry of Industry and Infrastructure Development of the Republic of Kazakhstan.
The process of notifying the tenants and compensated land owners to vacate lands acquired for the Project started in August 2018 and was finished in October 2018.
Distribution is being done by the relevant local authorities (Karasaysky akimat, Iliysky akimat and Talgarsky akimat responsible persons) by delivering the notifications personally to the land owners and tenants.
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6 ESIA ENGAGEMENT AND DISСLOSURE PLAN
6.1 OBJECTIVES OF DOCUMENT DISCLOSURE
The objectives of the Disclosure Period are to solicit the feedback from the Project stakeholders (including the PAPs) on the Project impacts and proposed mitigation measures provided in the ESIA as well as the overall approach of the process to secure the land. Where required, necessary changes are made to the Draft ESIA and to related documents during their finalization to reflect the comments received during the disclosure.
During the Disclosure Period, a formal Public Consultation process in the form of open meetings were carried out along the BAKAD route.
This SEP includes an “ESIA Disclosure Plan”, targeting the Project-affected settlements along the route, as central element of the disclosure meetings program described in this document (see Section 6.5 below).
6.2 WHO WILL BE INFORMED?
During the Disclosure Period, information will be made available to the groups of stakeholders who are affected by the Project, have interests in the Project or have the potential to influence the Project outcomes. The stakeholder categories that will be targeted for engagement during the ESIA disclosure as well as over the entire cycle of the Project are:
• PAPs and the Project affected settlements10 (see Appendix 1);
• General members of the communities within the SAoI;
• Residents of the summer houses in the Project area;
• Vulnerable groups identified in the settlements within the SAoI;
• Statutory stakeholders (e.g. governmental bodies, administration).
Detailed list of stakeholders is presented in Appendix 2.
10 The term “settlement” covers all villages, towns and their neighborhoods.
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6.3 SPECIAL CONSIDERATION ON VULNERABLE GROUPS
The vulnerable groups among the Project affected population were identified through the socio-economic field survey. In this context, the following groups have been identified as vulnerable: • Economically vulnerable groups: o unemployed and/ or individuals without steady source of income, o disadvantaged (low-income), large and/ or single-parent families, o senior citizens/ pensioners, and o people with disabilities, o Oralmans11; • People with limited mobility: o senior citizens/ pensioners, o people with disabilities; • People who suffer from acute/chronic illness and elderly people; • Children. To ensure that all Project affected residents will have an opportunity to receive Project information, raise concerns or make written or oral comments, special provisions needs to be taken to consider vulnerable groups in a meaningful way, comprising: • Provision of transport to Road Show meetings where needed (e.g. for elderly, physically disabled people or other people who wish to access the locations where public meetings are held). Needs for transport on the settlement level have to be identified through the akimats in the context of preparation of the disclosure meetings .
• Participants should be allowed to either make comments formally during the meeting or informally on a one-to-one basis after a meeting.
• Participants who are not able to read or write should have the opportunity to listen to presentations and provide their concerns verbally to minute takers during or after the meeting.
• For those residents, who may be exposed to noise and air impacts, the Consortium will develop and implement an Awareness Raising Program that will target the affected communities, especially social infrastructure facilities, that could be useful in reduction of possible adverse health impacts from traffic-induced noise and air emissions. Such program will aim to inform the affected communities about the measures they can adopt to minimize exposure to air pollution and noise, such as keeping windows and doors closed during peak traffic times (e.g. morning and evening rush hours).
11 As ‘Oralman’ is interim status (duration is about one to two years) for ethnic Kazakhs migrated back to Kazakhstan, no specific engagement activities is required for this group of people. Further it is assumed that Oralmans will participate in engagement activities along with the rest of the residents of vulnerable groups.
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6.4 WHICH INFORMATION WILL BE AVAILABLE?
The SPV shell ensure disclosure of the Project ESIA package in Kazakh, Russian and English languages:
• Environmental Impact Assessment (EIA prepared by Kazdorinnovatsiya, Russian language only)
• The ESIA Report:
I. Volume I - NTS - Non-Technical Summary (all three languages) This will be a stand-alone summary written in a simple language to explain the key points of the ESIA to a wider public; II. Volume II – The Main ESIA Report (all three languages) This is a central document and contains most of the relevant information and key findings for the readers, except for the detailed items in Volume III and related Annexes thereto. This Volume also describes stakeholder engagement activities conducted during the preparation of this ESIA performed to the date; III. Volume III – The ESIA Appendices (in Russian and English languages) This volume includes a number of ESIA-related details (e.g. stakeholder meeting protocols, regulatory specifics, etc.), plus a stand-alone “topic assessment chapter” for each major topic (air, noise, etc.). These topic chapters contain the technical (baseline) data, methodologies for Impact Assessment, analysis and results, including the “long list” of impacts and the significance. Where appropriate, detailed baseline data sets, calculations etc. are attached as annexes; IV. Volume IV – The Framework ESMP (in Russian and English languages) The relevant mitigation measures and overall monitoring plan will be compiled in the Environmental and Social Management Plan (ESMP) document. This forms the “umbrella” management plan for the Project and spells out which additional, topic-specific management plans are required as the basis for implementing and monitoring the various mitigation measures; V. Volume V – LARP (in Russian and English languages) This volume comprises the Land Acquisition and Resettlement Principles (LARP) document, which provides the basis and “road-map” for the subsequent implementation and monitoring of the Resettlement Plan, should any of these will be required
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for the purposes of the future land acquisition due to changes/amendments of the design; VI. Volume VI- SEP (all three languages)
This volume will comprise the Stakeholder Engagement Plan, which describes the stakeholder engagement process to date and details how the Project will continue to engage with external stakeholders during the following stages of its development including establishment of a Grievance Process;
VII. Volume VII – Set of Environmental and Social Management Plans (in Russian and English languages) This volume is comprised of the environmental and social management plans developed for the Project, including: Construction Environmental Management Plan (CEMP) (including the Spill Response Plan, Site Specifics MP for each Construction Camp, Security), Waste MP, OHS and Labour MP (including HIV/AIDS Preventive Management Plan), Cultural Heritage Framework MP (including Chance Find Procedure), Community Health, Safety and Security MP, Traffic MP, Local Community Employment Plan, Supply Chain MP; • Leaflets (in Kazakh and Russian languages) containing key information about the Project: Public Grievance Form, providing an overview of means through which stakeholders can express their views on the Project and the ESIA results
In addition, the updated Project information will be made available to the public via the Project’s internet website www.bakad.com.kz for reading online and down-loading. All ESIA documents listed above are uploaded by the SPV on the Project website.
6.5 HOW AND WHERE WILL THE PUBLIC BE ABLE TO OBTAIN THE INFORMATION?
Key objective of the disclosure and engagement process is to reach as many people as possible, especially in the affected settlements. All disclosed Project ESIA Documents will be distributed to SPV offices, Districts and Rural Okrugs akimats.
6.5.1 Where will Project Documents be Located?
During the Disclosure Period, complete copies of a Draft ESIA and other Project Documents, as referred to in Section above, are available in Russian language in three District akimats’ offices (Kaskelen, Otegen Batyr and Talgar) along the Project alignment.
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The ESIA NTS, the SEP and Grievance Form, in Kazakh and Russian language, are available in the Rural Okrugs’ offices in each of the affected Rural Okrugs (a list is provided in Appendix 1).
Further, the complete documents are available for commenting on the Project Website www.bakad.com.kz. The Project Grievance Form is copied for wider distribution for the Public and will is available in all locations named above (see Appendix 4).
Furthermore, the disclosure meetings will be announced in the local, and regional media (see Appendix 2).
The following Table 6-1 gives a summary of information which will be available during the Disclosure Period and at least one week prior to the commencement of the Disclosure Road Show (see next sections).
Table 6-1 Locations for Access to disclosed Project Documents by Type of the Project Document
Availability during Disclosure Type of Document Soft copies Hard copies
• National EIA (Rus) Project Website District akimats’ offices: • Full Draft ESIA Report: www.bakad.com.kz • Akimat of Karasaysky District, o Main ESIA Report (Kaz, Rus, • Akimat of Iliysky District, Eng), • Akimat of Talgarsky District. o ESIA Appendices (Rus, Eng), o FESMP (Rus, Eng), Consortium’s offices: o SEP (Kaz, Rus, Eng), • Bereke construction camp, and o Management Plans (Rus, • Panfilovo construction camps Eng); • Land Acquisition and Resettlement Principles (Rus, Eng), • Grievance Form (Rus, Kaz, Eng) Non-technical summary of the District akimats’ offices: ESIA (Rus, Kaz, Eng) • Akimat of Karasaysky District, • Akimat of Iliysky District, SEP (Rus, Kaz, Eng) • Akimat of Talgarsky District. LARP and Grievance Form (Rus, Rural Okrug Akimats’ offices: Kaz, Eng) • Akimat of Raiymbeksky RO, • Akimat of Irgeliysky RO, • Akimat of Eltaysky RO, • Akimat of Kaztsikovskiy RO, • Akimat of Aschibulakskiy RO, • Akimat of Bayserkensky RO, • Akimat of Energetichesky RO, • Akimat of Panfilovsky RO, • Akimat of Belbulasky RO, • Akimat of Alatausky RO, • Akimat of Guldalinsky RO. Consortium’s offices: • Bereke construction camp, and
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Availability during Disclosure Type of Document Soft copies Hard copies • Panfilovo construction camps If necessary, alternative timing and locations for vulnerable groups (e.g. women, physically disabled, elderly, other people with difficulty accessing the planned locations), to be determined close to preparing the meetings
6.5.2 Engagement Activities Held in 2018-2019 within the Framework of ESIA Disclosure
The process of stakeholder engagement within the ESIA disclosure has started in 2018. Table 6-2 below presents a summary of stakeholder activities that have been completed as of November 2019.
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Table 6-2 Stakeholder Engagement and Information Disclosure activities held in 2018-2019
Timeframe/ Responsible № Activity Objectives Engagement mechanisms Stakeholders Status frequency parties А. INTERNAL PROCEDURES А1 Establishment of Project Website Establishment of a platform for - All stakeholder September SPV Project Website has continuous information disclosure and groups 2018 been launched stakeholder engagement A2 Starting of Disclosure campaign Provide for stakeholder engagement Announcements on opportunity to All stakeholder September SPV Announcements on address all project-related queries to the groups 2018 start of ESIA Social Expert Disclosure have been made via local akimats A3 Appointment Grievance Focal Point Appointment of a persons responsible - All stakeholder September EPC Appointed person: for implementation of grievance groups 2018 Ayman Zhanuzakova mechanism A4 Approved SEP Ensure running stakeholder engagement - All stakeholder August 2019 ERM Draft SEP, approved process groups SPV by SPV
A5 Appoint EPC Social Experts Appointment of a persons responsible - All stakeholder August 2019 EPC EPC Social Expert for stakeholder engagement groups appointed
A6 Provide stakeholders with contact - Publication on BAKAD Project website All stakeholder August 2019 SPV Contact details details of Grievance Focal Point groups provided during the disclosure meetings A7 Implementation of grievance Collect stakeholder views and concerns Grievance redress mechanism All stakeholders August 2019 SPV GRM brochures were mechanism with regard to the Project distributed implementation process В. PREPARATION STAGE B1. Round 1 Disclosure meetings (draft ESIA results discussion) В1.1 Disclosure meetings in settlements Coordination of the Construction Disclosure meetings in: Land users, local 2-6th of SPV Minutes of disclosure of Talgarsky District for the Management Plan with stakeholders: residents/ August 2018 meetings is attached to • Panfilovo ERM residents of Panfilovsky, community, local the ESIA Report • Schedule of construction works, Belbulaksky, Alatausky and • Kyzyl Tu-4 and regional • The scheme of traffic during the Guldalinsky Rural Okrugs • Taldybulak authorities construction period, • Kyzyl Kairat • Routes of movement of construction equipment, • Guldala
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Timeframe/ Responsible № Activity Objectives Engagement mechanisms Stakeholders Status frequency parties • Organization of construction sites, • Measures to ensure the safety of construction sites, • Appropriate means of interaction with affected parties В1.2 Disclosure meetings in: Coordination of the Construction Disclosure meetings in Land users, local 7-8th of SPV Minutes of disclosure Management Project with stakeholders: residents/ August 2018 meetings is attached to • settlements of Karasaysky • Raiymbek, ERM community, local the ESIA Report District for residents of • Schedule of construction works, • Irgeli and regional Raiymbeksky, Irgelisky and • The scheme of traffic during the authorities Eltaisky Rural Okrugs • Bereke construction period, • Routes of movement of construction equipment, • Organization of construction sites, • Measures to ensure the safety of construction sites, • Appropriate means of interaction with affected parties В1.3 Disclosure meetings in settlements Coordination of the Construction Disclosure meetings were held in Land users, local 9-10th of SPV Minutes of disclosure of Iliysky District for residents of Management Project with stakeholders: residents/ August 2018 meetings is attached to • KazTSIK ERM KazTSIKovsky, Aschibulaksky, community, local the ESIA Report • Disclosure of the EIA results, Baiserkensky and Energetichesky • M. Tuymebayeva and regional • Schedule of construction works, Rural Okrugs • Pokrovka authorities • The scheme of traffic during the • Intymak construction period, • Routes of movement of construction equipment, • Organization of construction sites, • Measures to ensure the safety of construction sites, • Appropriate means of interaction with affected residents B1.4 Meeting with representatives of the • Requests for additional approval of • Meeting in Astana Representatives of 15th of August Potential lenders Meeting with RoK authorities Regional and 2018 representatives of the Risk Assessment study regarding past SPV land acquisition national authorities
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Timeframe/ Responsible № Activity Objectives Engagement mechanisms Stakeholders Status frequency parties • Discussion of technical design EPC Design Team RoK authorities has been held solutions ERM B2. Disclosure of the Project's impact assessment results (ESIA disclosure according to international standards) В2.1 Disclosure of documents in Disclosure of Main ESIA Report and Documents have be posted on the All stakeholder During 120 ADB The documents were accordance with the ADB ESIA Technical Appendix, Air Quality ADB website groups days from published on the procedure: Main ESIA Report and Impact Assessment in accordance with (https://www.adb.org/projects/docu September ADB and BAKAD ESIA Technical Appendix, Air th the ADB procedures ments) – Draft ESIA and SEP only 15 , 2018 website Quality Impact Assessment SPV web-site www.bakad.com.kz QII 2019 SPV B2.2 Disclosure of documents in Disclosure/publication of ESIA, NTS, Documents have been posted on the All stakeholder During 60 Potential Lenders The documents have accordance with the Potential ESAP, Set of Environmental and Social potential lenders sites groups days since been published on the SPV Lenders’ requirements: ESIA, NTS, Management Plans and SEP, LARP in 20thAugust potential lenders ESAP, Set of Environmental and accordance with the potential lenders’ Documents have be posted on SPV 2019 Districts’ and rural website web-site www.bakad.com.kz okrugs’ akimats Social Management Plans and SEP, procedures Hardcopies of LARP documents have been Printed documents have been distributed to District distributed to the districts’ and rural and Rural akimats okrugs’ akimats and Bereke and and SPV offices Panfilovo construction camps B2.3 Announcements about availability Collect views and concerns and provide Announcements are be available: All stakeholder August 2019 SPV Announcements have of disclosed documents (ESIA, opportunity for further update of groups been posted • on the Consortium website; District and Rural NTS, ESAP, Set of Environmental Project design and ESIA, NTS, ESAP, akimats and Social Management Plans and Set of Environmental and Social • in local newspapers, SEP, LARP) immediately upon the Management Plans and SEP, LARP • on information stands/boards of disclosure district authorities, • in publically available places: community cultural , district libraries, at information facilities in settlements located near the BAKAD. B3. ESIA Disclosure Meetings Round 2 В3.1 Announcements about ESIA As per DMP As per DMP As per DMP As per DMP As per DMP Announcements have Disclosure Meetings in line with been posted Disclosure Meetings Plan (DMP) В3.2 ESIA Disclosure Meetings as per As per DMP As per DMP As per DMP As per DMP As per DMP Meetings were held DMP
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Timeframe/ Responsible № Activity Objectives Engagement mechanisms Stakeholders Status frequency parties В3.3 Mini-groups discussions in line As per DMP As per DMP As per DMP As per DMP As per DMP Meaningful with DMP consultation within mini-groups discussion were held B3.4 Discussion with representatives of Coordination of activities for the Meeting with the representatives of Governmental 12 September SPV Minutes of meeting governmental bodies of Almaty development of the local road network governmental bodies bodies of Almaty 2019 (see Appendix 7) ERM region, Karasaysky, Iliysky and region, Talgarsky districts regarding the Karasaysky, provision of the access and local Iliysky and roads management with Talgarsky districts considering BAKAD construction Local governments of affected rural districts В3.5 Monitoring of grievance Collection and analysis stakeholder Check of repeated appeals, closed Land users, local QIII 2019 SPV Analysis of registered mechanism views and concerns with regard concerns and feedback from residents, owners concerns and appeals disclosed issues with residents of complainants on GRM. of business, is in progress settlements, representatives of groups representatives of of stakeholders. vulnerable groups, residents of gardener partnerships/ community, local and regional authorities
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6.5.3 ESIA Disclosure Activities
The disclosure meetings provide opportunities for direct communication between local residents as well as local, regional, and provincial officials and the SPV ESIA Team.
The public consultation program for the ESIA disclosure is carried out in line with Disclosure Meetings Plan approved by the Grantor.
The SPV’s Environmental and Social Manager shall be responsible for the overall delivery of stakeholder engagement activities started in 2019.
A full stakeholder engagement program to be undertaken during the ESIA disclosure period is presented in the Table 6-3 and the stakeholder Engagement Plan for construction and operation is presented in the Table 7-1 below also indicating proposed means of engagement and target stakeholders.
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Table 6-3 Stakeholder Engagement and Information Disclosure Plan for the Project Preparation Stage
Timeframe/ № Activity Objectives Engagement mechanisms Stakeholders Responsible parties Reporting frequency А. INTERNAL PROCEDURES А1- Completed. See Table 6-2 above. A7 A8 Provide for the promotion of the Project web site so that it Provide accessibility of Project-related information for - All stakeholder groups As soon as possible SPV The Project website is indexed and indexed as the most popular by search systems (e.g. stakeholders offered as the first link on request Google, Yandex) for the queries in Kazakh, Russian and containing the word "BAKAD" in English Kazakh, Russian and English В. PREPARATION STAGE B1. Round I Disclosure meetings (draft ESIA results discussion) В1.1 Completed. See Table 6-2 above. -4 B2. Disclosure of the Project's impact assessment results (ESIA disclosure according to international standards) В2.1 Completed. See Table 6-2 above. -3 B3. ESIA Disclosure Meetings (Round II) В3.1 Completed. See Table 6-2 above. -3 В3.4 Monitoring of grievance mechanism Collection and analysis stakeholder views and concerns Check of repeated appeals, closed concerns and feedback All stakeholder groups Throughout the SPV Analysis of registered concerns and with regard disclosed issues with residents of settlements, from complainants on GRM. Project appeals representatives of groups of stakeholders. implementation B4. Disclosure of the updated ESIA package update B4.1 Disclosure of documents updated following the outcomes Inform the public and local communities on consideration Publication on Project website and distribution of hard All stakeholder groups Prior the SPV Environmental and The updated ESIA report available: of disclosure and DM Round II and update design of the questions and concerns raised during previous copies commencement of Social Manager • in electronic format on the Project solutions (changes/revisions in ESIA package will be made if disclosure and DM Round II construction works website, material issues and concerns that require design modification/change will be provided with solutions): ESIA, • in hard copy in the SPV office and NTS, ESAP, Set of Environmental and Social EPC offices in construction camps. Management Plans, SEP, LARP, as well as summary of accepted and considered concerns and changes introduced in the design B5. General engagement activities on the past land acquisition and resettlement В5.1 Field survey amongst the affected people in 3 districts to Assessment of residual risks and issues from the past land Individual interviews Organizations (businesses) Prior the SPV Results of the risk assessment will be complete the risk assessment of the past land acquisition acquisition process and individuals who have commencement of available upon request and resettlement. been affected by temporary construction works or permanent acquisition of land for the Project В5.2 Engagement activities defined by ESAP (responsibility of To be confirmed To be confirmed Organizations (businesses) To be confirmed SPV Manager To be confirmed the Consortium ) and Mitigation Management Plan and individuals who will be Grantor (MMP) (responsibility of the Grantor) affected by temporary or permanent acquisition of land for the Project B6 General engagement activities related to impacts identified in the ESIA B6.1 Carry out a detailed analysis of cases of restriction or loss Identification of all persons affected by access issues prior to Workshops and meetings to identify / confirm already Authorities of Karasaysky, As soon as possible – SPV with the assistance Minutes of meetings identified access issues of access for each affected community with the approval of design decisions and commencement of Iliysky and Talgarsky no later than the of CoR MIID Field trip reports involvement of the project team (providing drawings of construction to address these issues in a timely manner and Joint visits to settlements to assess the actual situation approval of design districts Project team: Designers, BAKAD near the houses / buildings / sites, information minimize the risks of delayed construction and / or the need (should be conducted with the participation of surveyors decisions in the List of cases of access issues (with EPC on technical characteristics of the road), representatives of for additional redesign and / or purchase of land to determine the exact coordinates of the RoW) relevant locations by cartographic material, description of the the Cadastre service / Department of Land Relations the State expertise situation and the main affected persons / (possessing information on the land plots’ owners), entities) representatives of the Department of Architecture (possessing information on urban planning in specific communities) B6.2 Consultations with residents, businesses, farms, Clarification of the actual situation and identified cases of Interviews with affected persons during field visits (item Persons affected by the As soon as possible – SPV and EPC Social Minutes of consultations agricultural organizations affected by the Project on the access restrictions (see paragraph B6.1) B6.1). Project-related restriction or no later than the Experts preservation or organization of access loss of access approval of design Discussion of conservation / access arrangements
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Timeframe/ № Activity Objectives Engagement mechanisms Stakeholders Responsible parties Reporting frequency Discussion with affected persons within the framework of decisions in the individual activities (all affected persons should be relevant locations by involved in the consultation process) the State expertise B6.3 Interaction with authorities of Karasaysky district and Involvement of all interested and responsible parties in the Follow-up meetings with representatives of Karasaysky Karasaysky district As soon as possible – SPV with the assistance Minutes of meetings containing decisions Almaty region on access to territories12: process of discussion and decision-making on access District authorities for detailed discussion of access issues authorities, including local no later than the of CoR MIID on the organization of access provision authorities of Raiymbeksky approval of Project • Raiymbek RO: organization of access to the residential and Irgelinsky RO decisions in area through Nauryz and Ardager streets; Raiymbeksky and Authorities of Almaty region • Irgelinsky RO: the organization of access between Irgelinsky RO by the Kemertogan and dachas communities. State expertise B6.4 Interaction with authorities of Ilysky district and Almaty Involvement of all interested and responsible parties in the Follow-up meetings with representatives of Iliysky Iliysky district authorities, As soon as possible – SPV with the assistance Minutes of meetings containing decisions region on access to territories12: process of discussion and decision-making on access District authorities for detailed discussion of access issues including local authorities of no later than the of CoR MIID on the organization of access provision Baiserkinsky RO approval of Project • Baiserkinsky RO: organization of direct access between decisions in the villages of Yntymak, Zhanadaur, Koyankus and Authorities of Almaty Baiserkinsky RO by Otegen Batyr. region the State expertise B6.5 Interaction with authorities of Talgasky district and Involvement of all interested and responsible parties in the Follow-up meetings with representatives of Talgarsky Talgarsky district As soon as possible – SPV with the assistance Minutes of meetings containing decisions Almaty region on access to territories12: process of discussion and decision-making on access District authorities for detailed discussion of access issues authorities, including local no later than the of CoR MIID on the organization of access provision authorities of Panfilovsky, approval of Project • Panfilovsky RO: organization of access for the Guldalinsky, Alatausky and decisions in separated part of Kyzyl Tu village (more than 15 Belbulaksky RO Talgarsky District by houses) and access for agricultural machinery of the State expertise "Baiserke-agro" LLP», Authorities of Almaty region • Guldalinsky RO: the issue of the organization of the logistics center, • Alatausky RO: providing access to residential buildings near the junction of BAKAD and Talgarsky Route, • Belbulaksky RO: the question of the organization of the logistics center. B6.6 Interaction with project sponsors and / or responsible Coordination of work on the development of the road Working discussions and meetings Sponsors of outbound As soon as possible – SPV with the assistance Minutes of meetings containing decisions executors of relevant projects of outbound highways from network of the suburban area of Almaty highways projects, no later than the of CoR MIID on the interconnection of projects for the Almaty13 approval of design construction of outbound highways and Authorities of Almaty region, decisions in the BAKAD highway The authorities of relevant locations by Karasaysky, Iliysky and the State expertise Talgarsky districts B6.7 Further informing stakeholders about the GRM Effective implementation of GRM • Updating the information on the website (see A9); All stakeholder groups Throughout the SPV and EPC Social Updated section of the website stages of preparation Experts • Distribution of GRM brochures at all consultations held Minutes of consultations with a note on and construction within the framework of the SEP; the distribution of brochures Updating of materials • Placement of a brief information on the bulletin boards Photos of stands in akimats with in akimats - at least in the akimats (near the Grievance Boxes), information about the GRM once a month • Placement of GRM brochures in akimats (to determine the location in agreement with the akimat or to establish "pockets"14), replenishment of the stock during the collection of complaints from the Grievance Boxes B6.8 Targeted consultations with vulnerable persons affected Minimizing the impact of the Project on vulnerable persons Focus consultations (individual or in small groups) Vulnerable persons affected Prior the SPV and EPC Social Minutes of meetings by the Project in accordance with the Stakeholder by the Project commencement of Experts List of mitigation measures based on the Engagement Action Plan (SEAP) – a separate document construction works results of the meetings developed to support implementation of SEP B6.9 Monitoring of GRM implementation Collection and analysis stakeholder views and concerns Check of repeated appeals, closed concerns and feedback All stakeholder groups Once in 2 weeks SPV Analysis of registered concerns and coming through various GRM channels with regard to from complainants on GRM. appeals disclosed issues with residents of settlements, representatives of groups of stakeholders.
12 More details on the issues of organization of the local roads network are described in the minutes of the meeting held on 12 September 2019 in Annex 7
13 The outbound roads mentioned are the planned roads going outside of the city centre and planned to be connected with regional roads; the outbound roads are: 0+00 Abay prospect, 41+90 Tole be street, 87+95 Ryskulov street, 144+00 Akyn Sara street, 189+47 Mumyshuly street, 264+54 Sain street, 289+10 no name street, 321+70 Tlendiev street, 578+65 Akyn Sara street
14 Sample of “pocket” for GRM Brochure is presented in the Annex 6
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6.6 CONSULTATION FIELD TEAMS – TASKS AND RESPONSIBILITIES
The ESIA disclosure is implemented by the SPV, with support from ERM and akimats’ representatives who provide information about the expropriation process according to the RoK regulations. The following table provides an overview of the key topics that will be covered by a field Team member and the respective role and responsibility. It should be noted that one person can and will cover multiple topics.
Table 6-4 ESIA Disclosure Field Team: Overview
Field Team Member Role/Responsibility
Key representatives from the Project Representatives of the Concessionaire
Representatives of the Project Developer
Representatives of the EPC
Provision of technical information, information on construction schedule and construction set up
Key representatives from the akimats Information on the expropriation process and relevant compensation
Preparation of the land plots to expropriation process
Information on organisation of access to territories during the construction and operation stages
ERM social expert Information on the ESIA, approach and results, management measures as well as international requirements.
Information on the grievance procedure, relations formed with the local communities, sensitivities to be taken into account
Further consultation and engagement activities during the Project construction and operation will be the responsibility of the SPV and EPC Social Expert – see Section 8.4.
After the end of the Concessionaire Agreement the consultation and engagement activities will be performed as necessary by the District’s and Rural Okrug’s akimats on behalf of the Ministry of Industry and Infrastructure Development of the Republic of Kazakhstan.
6.7 RECORDING AND RESPONSE TO COMMENTS
All comments received during the disclosure meetings have been documented in the Disclosure Meeting Report, attached to the Final ESIA Report, which describes if and how the comment is reflected in the final version of the ESIA Report and related documents.
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In case additional comments / complaints are received during the Project implementation, they will be considered within the framework of the GRM. If necessary, the ESIA Report will be updated to take into account incoming comments.
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7 STAKEHOLDER ENGAGEMENT AFTER THE DISCLOSURE PERIOD, MONITORING AND REPORTING
7.1 STAKEHOLDER ENGAGEMENT AFTER THE DISCLOSURE PERIOD (2019 - 2038)
Continued public engagement after the Disclosure Period of the ESIA is the responsibility of the SPV, EPC Social Experts (during construction), Grievance Focal Point, and SPV HSE Management for the period from 2019 till 2038 (the end of the concession period). Stakeholder feedback is a key component in the final determination of the effectiveness of mitigation measures and for the overall monitoring of the successful implementation of the ESMP.
The SEP is a living document and is being updated by the SPV to refine planned regular community liaison activities and notification of exceptional events as the Project progress. In case there will be change in design, the SPV will conduct consultation meetings with relevant stakeholders/affected people with regards to the design changes and inform the stakeholders of the proposed changes and anticipated impacts associated with such changes.
The engagement activities for these future phases will in any case include, but not be limited to the items listed in the table below (Table 7-1).
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Table 7-1 Preliminary Stakeholder Engagement and Information Disclosure Plan for the Project construction and operation stages
Timeframe/ Responsible # Activity Objectives Engagement mechanisms Stakeholders Reporting frequency parties
С. CONSTRUCTION STAGE (2018-2023)
C1. General engagement activities after the ESIA disclosure
C1.1 Regular publications and Inform the public and local Disclosure/public of information about All stakeholders At least every 3 SPV and EPC Respective publications information disclosure community about the Project construction progress: months contractor status and implementation Information • in local mass media; stands/boards progress • on websites of the SPV and district administration Information stands installed in settlements along the BAKAD which provide information about the Project construction progress and timelines and include: • Schematic map of construction area • Timeframe/timelines for construction completion • Person responsible for construction operations at the subject section (including contact details) • Information about available grievance mechanism C1.2 Community meetings Provide local residents with Consultation with the residents in affected Residents of affected The frequency of the SPV Protocols of public and discussions with the opportunity to express settlements. Date and time of these visits will be settlements visits is to be meetings. Minutes of local residents in affected opinions, ask questions and announced at least two weeks in advance. determined based on meeting held in March settlements lodge a complaint orally local needs in each 2020 in Karasay and community, but not Talgar districts are less often than every 3 presented in months Appendix 8
C1.3 Community meetings Provide the vulnerable people Special meetings for the vulnerable groups; e.g. Vulnerable people The frequency of the SPV Protocols of public and discussions with the with opportunity to express women meetings will be held on village level by residing in affected visits is to be meetings vulnerable people in opinions, ask questions and female Social Expert of EPC to make sure that settlements determined based on affected settlements lodge a complaint orally their concerns are addressed as well. local needs in each community, but not less often than every 6 months
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Timeframe/ Responsible # Activity Objectives Engagement mechanisms Stakeholders Reporting frequency parties
C1.4 Announcements and Provide local residents with • press releases to local media; All stakeholders Prior start of SPV Respective information for affected information on upcoming • village newsletters to be distribute through construction near each publications, settlements related to construction activities, potential akimats offices and to be made available at settlement informational boards construction activities impact, disturbance, such as other public places; temporary road closures, • information provided directly to affected particularly noisy activities. households and businesses; • installation on informational boards near construction sites, e.g. near crossing with local roads; boards will include information on construction schedule, bypassing routes, etc.; • update of the Project Website. C1.5 Monitoring of grievance Collection and analysis Check of repeated appeals, closed concerns and Land users, local Every 2 weeks during SPV Analysis of registered mechanism stakeholder views and concerns feedback from complainants on GRM. residents, owners of construction and at concerns and appeals with regard disclosed issues business, least semi-annually with residents of settlements, representatives of during operation representatives of groups of vulnerable groups, stages stakeholders. residents of gardener partnerships/ community, local and regional authorities
C1.6 Reporting to the public Provide stakeholders with Report on environmental, social, health and safety All stakeholders Every 3 months during SPV Report on on environmental, health actual information on Project performance to be upload to Project website, construction and at environmental, social, and safety performance development printed copies to be distribute among local least annually during health and safety and implementation of residents during public meetings and via akimat operation stages performance the action plans and offices grievance procedure
C1.7 Reporting to the public Provide stakeholders with Report on results of biodiversity monitoring to be All stakeholders Every 6 months during SPV Report on results on results of biodiversity actual information on Project upload to the Project website, printed copies to be construction and at biodiversity monitoring development and it’s impacts distribute among local residents during public least annually during monitoring on biodiversity meetings and via akimat offices operation stages
C1.8 Reporting to the public Provide stakeholders with Report on results of ecosystem services All stakeholders Every 6 months during SPV Report on results on results of ecosystem actual information on Project monitoring to be upload to the Project website, construction and at biodiversity services monitoring development and it’s impacts printed copies to be distribute among local least annually during monitoring on ecosystem services residents during public meetings and via akimat operation stages offices
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Timeframe/ Responsible # Activity Objectives Engagement mechanisms Stakeholders Reporting frequency parties C2 Specific engagement activities determined by the ESIA
C2.1 Engagement with Inform residents about possible Disclosure/public of information about Residents of Before the start of SPV Respective publications residents of settlements impacts and envisaged construction progress: settlements located in transportation and minutes of EPC Contractor located in the immediate mitigation measures and • in local mass media; the immediate activities at meetings proximity to roads that grievance mechanism • on the websites of the SPV and district proximity to roads construction stage will be used during executive committees. that will be used construction (for delivery during construction of goods, etc.) Personal informing of affected households (for delivery of goods, (which is located at the first line from the roads) etc.) or conducting of public meetings.
C2.2 Engagement with local Consultation with local Consultation with local authorities Local authorities Before the start of SPV Protocol of the authorities regarding the authorities will allow to transportation meetings repair works on local effectively manage risks of activities at EPC Contractor roads used for deterioration of road surface construction stage transportation of personnel and cargoes for the Project prior to commencement of transportation activities
C2.3 Engagement with local Consultation with local Consultation with local authorities: Local authorities Before the start of SPV Protocol of the authorities on the issue of authorities will allow to • on management of traffic at the Almaty- transportation meetings traffic movement during effectively manage traffic flows Uzynagash road and the BAKAD; activities at EPC Contractor construction and to develop additional safety • on management of traffic at the BAKAD within construction stage measures if required the territory of Baiserkinsky RO and at A-3 route; As necessary – based • on management of traffic at the Almaty- on the results of Baiserke road and the BAKAD; monitoring the • on management of traffic at the Talgar Route implementation of the and the BAKAD to ensure coordination Project Traffic between the BAKAD design and new transport Management Plan infrastructure planned by authorities; and/or as complaints • on coordinated design of the BAKAD and main from stakeholders are urban routes as well as management of traffic received at the BAKAD and future roads to avoid potential constructional and operational risks. C2.4 Engagement with local Installation of protective zones Consultation with local authorities (see Section 7.8 Local authorities Prior start of the SPV Protocol of the authorities on the issue of for identified cultural heritage Summary of Impacts on Archaeology and Cultural construction works at meetings preservation of cultural assets; relevant BAKAD EPC Contractor
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Timeframe/ Responsible # Activity Objectives Engagement mechanisms Stakeholders Reporting frequency parties
heritage and present-day Development of specific Heritage ESIA Report Vol. II and Cultural Heritage sections; in accordance cemeteries mitigation measures related to Framework Management Plan) with the measures relocation of cemeteries provided by the Cultural MP
C2.5 Engagement with local Development of specific Consultation with local residents (see Section 7.8 Local residents Prior start of the SPV Protocol of the residents on the issue of mitigation measures related to Summary of Impacts on Archaeology and Cultural construction works at meetings preservation of cultural relocation of cemeteries Heritage ESIA Report Vol. II and Cultural Heritage relevant BAKAD EPC Contractor heritage and present-day Framework Management Plan) sections; in accordance cemeteries with the measures provided by the Cultural MP
C2.6 Monitoring of grievance Collection and analysis Check of repeated appeals, closed concerns and Land users, local Every 2 weeks during SPV Analysis of registered mechanism stakeholder views and concerns feedback from complainants on GRM. residents, owners of construction and semi- concerns and appeals with regard disclosed issues business, annually during with residents of settlements, representatives of operation stage representatives of groups of vulnerable groups, stakeholders. residents of gardener partnerships/ community, local and regional authorities
С2.7 Disclose and implement Inform residents on available Disclosure/public of information about available Residents of affected In accordance with the SPV Respective publications Local Employment Plan vacancies. jobs: communities frequency provided in EPC Contractor for the affected • in local mass media; the Local Employment communities, with the • on the websites of the Project and district MP priority to be given to the akimats. people affected by the past land acquisition. Personal informing of affected households.
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Timeframe/ Responsible # Activity Objectives Engagement mechanisms Stakeholders Reporting frequency parties
D. OPERATION STAGE (from 2022 – 202315 till 203816)
D1 Monitoring of grievance Monitor stakeholder views and Grievance mechanism All stakeholders During the entire SPV Grievance Register mechanism concerns with regard to the stage Project implementation process
D2 Informing local residents Provide local residents with Announcements on the Project website All stakeholders During the entire SPV Respective publications about repair work actual information on Project stage development Information stands in settlements (as necessary) In accordance with the requirements of the legislation of the Republic of Kazakhstan within the areas of repair work
15 Commissioning is expected upon completion of the construction approximately in 2022-2023
16 End of the Concession period
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7.2 MONITORING AND REPORTING
The SPV will have overall responsibility in relation to this SEP. SPV will further coordinate and agree with the akimats with regard to how certain engagement activities shall be conducted. Engagement activities conducted by the akimats for this Project shall also be supported and reported by the SPV.
The SPV’s Social Manager shall be responsible to update this SEP before beginning of the Project main construction works and, as needed, during the operation of the BAKAD. Each SEP update shall also include information about previous stakeholder engagement activities and a summary of the results.
The EPC Social Performance team till will include two EPC Social Experts who will be responsible for overall stakeholder engagement providing and two Site Social Experts (one for each construction camp) who will support EPC Social Experts.
The following activities will be part of a Site Social Experts’ responsibility: • Registration of complaints from local residents and workers received in camp, • Engagement with local authorities on behalf of the EPC Social Experts, • Organization of stakeholder activities such as public hearings and consultations, • Providing the answers to the questions of local residents about the Project. The effectiveness of the stakeholder engagement activities will be assessed to determine if the respective activities have achieved the purpose of ensuring a meaningful consultation of the stakeholders and an informed participation (minimum number of consultations is presented in tables above).
The results and further conclusions shall be reflected in the future updates of the SEP at following stages of the Project.
The SPV’s Social Manager shall also be responsible to monitor the implementation of the SEP. Information about the implementation of the SEP shall be included in the Annual Environmental and Social Report for the Project.
For any questions or concerns about this SEP or the Project in general, please contact the SPV at the address below, or via the telephone number, email address or website.
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SPV CONTACT UNDER:
Address: office 403, 55/1, Zhangozin Street, Kaskelen city, Almaty Region, 040900, Republic of Kazakhstan
Responsible Person: Ayman Project Hotline: Zhanuzakova, Project Grievance Focal +7 727 335 83 42 Point +7 778 857 36 34 Website: www.bakad.com.kz
Email: [email protected]
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7.3 STAKEHOLDER ENGAGEMENT AFTER THE END OF THE CONCESSION PERIOD (AFTER 2038)
Special attention should be paid to the stakeholder engagement process during the operation and, especially, decommissioning stages in accordance with the Potential Lender’s Requirements. After the end of the Concessionaire Agreement between the Consortium and the Ministry of Industry and Infrastructure Development of the Republic of Kazakhstan the stakeholder engagement process will be continued and performed by the District’s akimat on behalf of the Ministry.
The engagement activities for the period of transfer of management to the Ministry will in any case include, but not be limited to: • Informing local residents and users of the BAKAD about changes in responsible parties, • Provide local residents and users of the BAKAD with new contact information: personnel responsible for stakeholder engagement, addresses, telephone numbers, emails, web-site (to be determined in cooperation with the Ministry and local authorities). The update of current SEP will be performed in accordance with the core principles as set forth in this document.
The engagement activities after the end of the Concession period will be performed by local authorities on behalf of the MIID and in any case will include, but not be limited to: • Implementation of the Grievance mechanism, • Informing local residents and users of the BAKAD about repair work, • Informing users of the BAKAD about any changes in toll, etc.
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Table 7-2 Preliminary Stakeholder Engagement and Information Disclosure Plan for the Project operation stage after the end of Concessionaire Agreement
Timeframe/ Responsible # Activity Objectives Engagement mechanisms Stakeholders Reporting frequency parties
E. OPERATION STAGE (after 2038) E1 Transfer of assets and Closure of the - MIID 2038 SPV Transfer protocol liabilities from SPV to Concessionaire Agreement MIID District’s akimats Rural Okrug akimats E2 Informing local residents Provide stakeholders with Announcements to be available: All stakeholders 2038 SPV Respective and users of BAKAD actual information on • on the Consortium website and MIID publications MIID about changes in Project status and new ways website; responsible parties of engagement • in local newspapers, District’s akimats • on information stands/boards of district authorities, • in publically available places: community cultural centres, district libraries, at information facilities in settlements located near the BAKAD. E3 Monitoring of grievance Monitor stakeholder views • Grievance mechanism All stakeholders During the entire MIID Grievance Register mechanism and concerns with regard to stage District’s akimats the Project implementation process E4 Informing local residents - • Announcements on the BAKAD website All stakeholders During the entire MIID Respective about repair work stage publications
E5 Informing users of the - • Announcements on the BAKAD website All stakeholders During the entire MIID Respective BAKAD about any stage publications changes in toll
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8 GRIEVANCE MECHANISM
In accordance with the international good practice, a so-called “Grievance Procedure” will be established by which the Project Affected People (PAPs) and other interested Stakeholders can submit their complaints, questions or comments in relation to the Project during its entire lifecycle.
The grievances can be submitted at any time by the PAPs and other stakeholders through the following means: • Personally: o To the SPV representative during the public meetings, o To the EPC Social Expert in Panfilovo construction camp or during the public meetings; • By filling Grievance Forms: o in the akimats’ offices, o at Project website o by email to [email protected], o through personal handover to the Disclosure Team during the public consultation meetings. • Calling the Project Hotline; • By e-mail; • By mail.
+7-727-335-83-41 Project Hotline +7-771-752-34-14 (WhatsApp available)
Email [email protected]
Online grievances www.bakad.com.kz
Office 403, 55/1, Zhangozin Street, Mail Kaskelen city, Almaty Region, 040900, Republic of Kazakhstan
A Public Grievance Form (see the examples in Appendix 4) is available for recording grievances. All grievances submitted to the SPV is logged in a register where it is tracked through to a satisfactory conclusion. The grievance are reviewed by the responsible personnel within the SPV and the required corrective actions are identified as necessary.
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The Grievance mechanism will be monitored throughout the construction and operation stage.
The following persons are responsible to implement the Grievance mechanism and the stakeholder engagement process with all types of stakeholders:
Gaidar Uteshev, [email protected] Social Expert
Ayman Zhanuzakova, Project Grievance Focal [email protected] Point
8.1 MANAGEMENT PROCESS
The grievances will be addressed in a fair and transparent manner. Confidentiality aspects in relation to grievances received will be maintained.
The grievances will be reviewed as soon as they are received/collected by the EPC Social Expert in the field, by case, and prioritized for resolution. Priority status would be given to grievances about accidents, unsafe conditions, safety deterioration, etc. which related to construction sites, workers behaviour and other Project activities, requiring immediate actions to resolve the problem (Table 8-1).
A due diligence on the grievance regarding land acquisition will be performed by the Concessionaire, in order to establish its eligibility under the Potential Lenders’ policies. This step will be taken before the complaint is sent to the Government. If the complaint is eligible, then for the complaint to be resolved, it will require actions, from both the Concessionaire and the Government.
Table 8-1 Timing to be applied for grievance handling during construction and operation
Issue Timing
Construction period (2019 – 2023)
Construction related accidents and emergences Immediately
Unsafe conditions, safety deterioration, noise and 1-2 days dust, workers behaviour, traffic, etc.
Land acquisition 30 days
Other questions, comments 30 days
Operation (upon completion of the construction approximately in 2023 – 2024)
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Safety issues 1-2 days
Other questions, comments 30 days
The figure below describes the process defined for managing grievances from the communities and/or other external stakeholders (Figure 8-1Ошибка! Источник ссылки не найден.).
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Figure 8-1 Flow chart of the grievance management process
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8.2 LOGGING
A simple data base – Grievance Log – should be developed to manage and monitor grievances. For every grievance received, the following information will be logged in this database:
• the name and contact details of the complainant;
• the date and nature of the grievance;
• the name of the technical staff charged with addressing the grievance, if appropriate;
• any follow up actions taken;
• the proposed resolution of the grievance;
• how and when relevant Project decisions were communicated to the complainant;
• whether a longer-term management actions have been taken to avoid the recurrence of similar grievances in the future, if applicable.
8.3 RESPONSIBILITIES
The responsibility to manage and solve the received grievances lies with the SPV including for the situations where contractors are involved. The grievances at site will be collected by the EPC Social Expert and responded and reported to the SPV HSE Management Team. The grievances beyond the scope of the EPC will be addressed by the SPV HSES Management Team.
Although there may be situations when a grievance is passed to a third party for resolution, the ultimate responsibility for grievance resolution lies with the SPV, including for cases where the contractor fails to reach an acceptable resolution. To ensure the third parties’ buy-in with the receipt and solution of grievances, the SPV will include relevant clauses and conditions concerning grievance management, resolution and respective responsibilities in their contracts with the contractors.
In case of grievances related to the expropriation, the SPV will inform that RoK government is responsible for this process and will send an official request to the akimats for resolution. In case that the akimats are unable to resolve the case, the SPV will take all possible measures to resolve the issue.
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8.4 EPC SOCIAL EXPERT
Contact detail of the EPC Social Expert who will be stationed in Panfilovo construction camp is presented below: • Cansu Erdogan, EPC Social Expert • Email: [email protected] • Телефон: +7 727 335 83 42
EPC Social expert will be travelling on a regular basis along the BAKAD route and will be available to meeting with the PAPs and other stakeholders to inform them about the Project, the ESIA/ESMP and current Project activities.
The Social Expert has the following day to day responsibilities relating to engagement with affected communities during the lifetime of the Project:
• Provide Project related information on behalf of the SPV;
• Receive grievances in accordance with adopted grievance mechanism;
• Collect the public views about the Project and answer questions;
• Coordinate communication with local communities and follow-up on responding to comments and concerns from public as well as on external communications about the Project;
• Manage the Grievance Procedure within the EPC;
• Ensure the overall smooth continuation of consultation and the Stakeholder Engagement after the Disclosure Period.
The contact details of the EPC Social Expert will be posted on the Project Website and in local mass media, including following information in Kazakh, Russian, and English: • Name • Position • Department • Business phone number • E-mail address • Reception hours, etc.
8.5 DOCUMENTATION AND REPORTING FOR THE PROJECT
The SPV Social Expert will monitor the following indicators in relation to the grievances received and these will be included in the periodic project monitoring reports to the potential international lenders and/or external communications of the Project Developer:
• Number of grievances during the reporting period; o opened,
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o resolved, o closed; • Categorization of grievances (as relevant to the Project – for example, land acquisition/ compensation/ noise/ traffic/ safety);
• Trend in time (for example, number or category of complaints compared with previous reporting periods).
The SPV will consider the option of keeping a profile of those who lodge a grievance by gathering data such as gender, age and location (while still guaranteeing that those who wish to register a grievance can remain anonymous and are free to give as little personal information as they wish). Collecting such profile information may be useful to gain an understanding of who and where is most affected by potentially negative impacts of the project.
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APPENDIX 1
The List of Affected Settlements (settlements, located within the Project SAoI as of August 2018)
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List of settlements, located within the SAoI (Affected Settlements)
№ Rural Okrug Settlement BAKAD (KP) / Quarry/ Transportation route Population (2017)
BAKAD RoW Karasaysky District 1. Kyrgauldy 0+000 km (Interchange) 7743 2. Gardening Partnerships 1+300 km – 2+000 km No data Raiymbeksky RO 3. Raiymbek 1+900 km – 3+300 km 6458 4. Bulakty 5+200 km – 5+500 km 5308 5. Gardening Partnerships 7+500 km – 13+700 km No data Irgeliysky RO 6. Kemertogan 7+000 km – 11+700 km 2896 7. Gardening Partnership Soyuzpechat 19+500 km– 19+900 km No data 8. Gardening Partnership Ogonyok 20+500 km– 20+900 km No data 9. Gardening Partnerships 20+900 km– 21+000 km No data Yeltaiysky RO Razyezd 71 (*Pogranichnik Gardening Partnership according to some 10. 21+300 km – 21+500 km 431 sources) 11. Isayevo 22+500 km – 22+700 km 1765 Iliysky District 12. Komsomol 31+800 km – 32+300 km 3080 KazTSIKovsky RO 13. KazTSIK 31+800 km – 32+300 km 13225 14. Zhapek Batyr 35+600 km – 36+500 km 8916 15. Toli be 36+000 km – 36+500 km 1147 Aschibulaksky RO 16. Mukhametzhana Tuymebayeva (M. Tuymebayeva) 36+800 km – 38+200 km 15207 17. Kokkainar 36+800 km – 38+200 km 3929 18. Baiserkinsky RO Zhanadaur 40+500 km – 41+200 km 3030
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№ Rural Okrug Settlement BAKAD (KP) / Quarry/ Transportation route Population (2017) 19. Intymak 42+000 km – 42+600 km 4650 20. Pokrovka 45+400 km – 46+800 km 7045 Energetichesky RO 21. Otegen Batyr 46+000 km 21380 Talgarsky District 22. Zhana Kuat 46+800 km – 47+300 km 3 500 Guldalinsky RO 23. Zhalyn Gardening Partnership 50+600 km No data Kyzyl Tu 4 (Kyzyl Tu 1, 2, 3, Kurylysshy Micro District, Beibitshelik 24. 52+800 km – 53+000 km 5 357 micro district) Panfilovosky RO 25. Nurly Dala Gardening Partnership 51+500 km – 52+150 km No data 26. Panfilovo 54+900 km – 55+100 km 10 843 27. Belbulaksky RO Taldybulak 64+900 km – 65+300 km 5004 28. Alatausky RO Kyzyl-Kairat 65+300 km – 65+800 km 7964 Fabrichny Quarry Zhambylsky District 29. Kargalysky RO Kargaly Fabrichny quarry 24000 Karasaysky District 30. Kumaral Transportation route (A-2 Motorway) 650 Ayteysky RO 31. Aytey Transportation route (A-2 Motorway) 3081 32. Kaskelen Transportation route (A-2 Motorway) 66442 33. Gardening partnerships Transportation route (M-36 Motorway) No data Zhambylsky RO 34. Zhambyl Transportation route (M-36 Motorway) 2504 35. Gardening partnerships Transportation route (Local road) No data Umtylsky RO 36. Koldi Transportation route (Local road) 1531
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№ Rural Okrug Settlement BAKAD (KP) / Quarry/ Transportation route Population (2017) Issyk quarry Enbekshikazakhsky District 37. Issyk gardening partnership Issyk quarry No data Boleksky RO 38. Bolek Issyk quarry 4355 39. Baiterek Transportation route (Kuldjinsky trakt) 17429 Baitereksky RO 40. Gardening partnership Transportation route (Kuldjinsky trakt) No data
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APPENDIX 2
The List of Stakeholders (as of August 2018)
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List of Stakeholders
Groups Composition Information source, reference / Rationale/comments stakeholder contact details 1. Organizations (businesses) and individuals who will be affected by temporary or permanent acquisition of land for the Project
1.1 People, farms, businesses, and Social Baseline Study revealed pending court cases and Project documentation To be addressed by ESAP organizations affected under the past outstanding compensation payments Information received during the land acquisition and resettlement meeting with the design organisation 2. Residents of settlements located in immediate proximity to Project facilities 2.1 Residents of settlements located in Residents of settlements in Karasaysky District: Social Field Survey • Increased traffic and noise immediate proximity to the BAKAD, • Raiymbeksky Rural Okrug – Raiymbek, Bulakty; pollution during
transportation routes, quarries, etc. • Irgelinsky Rural Okrug – Kemertogan; construction and operation • Eltaysky Rural Okrug – Isayevo, Aksengir, gardeners’ of the motorway partnerships «Pogranichnik», “Ogonyok”, “Soyuzpechat”; • Cohesion of settlements; • Ayteysky Rural Okrug – transportation routes from quarry • Walking accessibility of and will pass close to Kumaral, Aytey; vehicle access to residential • Kaskelen – transportation routes from quarry will pass close to Kaskelen; areas; • Zhambylsky Rural Okrug – transportation routes from quarry • Division (fragmentation) of will pass close to Zhambyl and gardeners’ partnership; agricultural lands; • Umtylsky Rural Okrug – transportation routes from quarry • Relocation of a cemeteries. will pass close to Koldi and gardeners’ partnership.
Residents of settlements in Iliysky District: • KazTSIKovsky Rural Okrug – KazTSIK and Komsomol; • Aschibulaksky Rural Okrug – Tole Bi, Zhapek Batyr, Kokkainar, Mukhametzhana Tuymebayeva; • Baiserkinsky Rural Okrug – Zhanadaur, Intymak, Koyankus; • Energetichesky Rural Okrug – Pokrovka, Otegen Batyr.
Residents of settlements in Talgarsky District: • Panfilovsky Rural Okrug – Panfilovo, Kyzyl Tu-4; • Belbulaksky Rural Okrug – Taldybulak; • Alatausky Rural Okrug – Kyzyl Kairat;
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Groups Composition Information source, reference / Rationale/comments stakeholder contact details • Guldalinsky Rural Okrug – Zhana Kuat, gardeners’ partnership “Zhalyn”.
Enbekshikazakhsky District: • Boleksky Rural Okrug - Quarry will be located close to the gardener’s partnership “Issyk”; • Baitereksky Rural Okrug - transportation routes from quarry will pass close to Baiterek and gardener’s’ partnership.
Zhambylsky District: • Kargalinsky Rural Okrug – Quarry will be located close to the Kargaly. 3.Community counsels Community Councils/Council of Council of elders Social Field Survey • Increased traffic and noise elders/Community informal leaders • Council of elders of Raiymbeksky Rural Okrug pollution during • Council of elders Eltaysky Rural Okrug construction and operation Community Councils of the motorway • Community Councils of Irgelinsky Rural Okrug • Intersection of rural • Community Councils of KazTSIKovsky Rural Okrug settlements; • Community Councils of Aschibulaksky Rural Okrug • Limitation of the access to • Community Councils of Baiserkinsky Rural Okrug the social facilities; • Community Councils of Pokrovka • Council of elders of Panfilovsky Rural Okrug Community informal leaders/ Experts • Victor Khizhnyakov • Vasiliy Rezvan 4. Organisations (businesses) and individuals conducting commercial and other activities in the area around the proposed project operations Land users in the area of proposed • Organisations with utility lines located within the Social Field Survey • Increased traffic and noise operations construction area: pollution during
1. RG Brands Pepsi construction and operation of the motorway • Organisations (businesses) and individuals conducting commercial and other activities in the area around the
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Groups Composition Information source, reference / Rationale/comments stakeholder contact details proposed project operations: 1. Shop of furniture “Asia Furniture” 2. Shop “Aspan” 3. TOO "Dom Servis” Zhana Kuat
• Agricultural organisations and individuals conducting agricultural activities in the area around the proposed project operations 1. Owner-operated farm “Badenko”, 2. Owner-operated farm “Kim” 3. Udartseva Anna Owner-operated farm “Anna”, 4. Owner-operated farm Isaeva Aiman 5. Owner-operated farm named after Kisanov (Kaztsik) 6. 28 of teachers who have own -operated farms to the north from Taldybulak 5. Government authorities and regulators National authorities President of the Republic of Kazakhstan http://www.akorda.kz/en Authorised body (Project Initiator) Ministry of Industry and Infrastructure Development of the http://www.miid.gov.kz/en General government issues Republic of Kazakhstan Transport Committee of the Ministry of Industry and http://transport.miid.gov.kz/en Permits and approvals Infrastructure Development of the Republic of Kazakhstan Ministry of Finance of the Republic of Kazakhstan http://minfin.gov.kz/ National budget issues
Ministry of Justice of the Republic of Kazakhstan http://www.adilet.gov.kz/en Permits and approvals Land acquisition issues Regional authorities Akimat of the Almaty Region http://zhetysu.gov.kz/ Permits and approvals Land acquisition issues Land Relation Department of Almaty Region http://www.almoblzem.gov.kz/ Permits and approvals
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Groups Composition Information source, reference / Rationale/comments stakeholder contact details
Land acquisition issues Department of passenger transport and highways of Almaty http://avtozholdary.zhetisu.gov.kz/ Permits and approvals Region
Department of architecture and urban development of Almaty http://saulet.zhetisu.gov.kz/ Permits and approvals Region Police Department of Almaty Region http://mvd.gov.kz/portal/page/portal Reference information /almo/MAIN Local authorities Karasaysky District Akimat http://karasay.zhetisu.gov.kz/ Permits and approvals • Raiymbeksky Rural Okrug Land acquisition issues • Irgeliysky Rural Okrug • Eltaysky Rural Okrug Organisation of engagement with local community Iliysky District Akimat http://www.iletany.gov.kz/page_lang_ Permits and approvals • Kaztsikovskiy Rural Okrug r.html • Aschibulakskiy Rural Okrug Land acquisition issues • Bayserkensky Rural Okrug , Organisation of engagement • Energetichesky Rural Okrug with local community Talgarsky District Akimat https://www.akimat-talgar.gov.kz/ Permits and approvals • Panfilovsky Rural Okrug • Belbulasky Rural Okrug Land acquisition issues • Alatausky Rural Okrug Organisation of engagement • Guldalinsky Rural Okrug with local community • Enbekshikazakhskiy District - Boleksky Rural Okrug http://www.enbekshikazah.gov.kz/ind Organisation of engagement • Dzhambylsky District- Kyrgalinsky rural districts ex.php/ru/ with local community http://zhambyl.zhetisu.gov.kz/pages/2 20/ Local municipal organization • Karasaysky Central District Hospital Reference information • Iliisky Central District Hospital • Talgarsky Central District Hospital
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Groups Composition Information source, reference / Rationale/comments stakeholder contact details • MUP TalgarIrrigatsia • IliIrrigatsia 6. Organisations within the Project, their personnel and contractors Design developers and design TOO NIIPK “Kazdorinnovatsiya” http://kazroadinnovation.kz/ Design Organisation organisations TOO “KazTsEP”
Project partners and consultants ERM Eurasia http://www.erm.com Internal stakeholders The list may be extended/ verified Suppliers and construction contractors The list may be extended/ verified during development of the Internal stakeholders design documentation Shareholders and Potential Lenders European Bank for Reconstruction and Development (EBRD) http://www.ebrd.com/ Lenders International Finance Corporation https://www.ifc.org/ Asian Development Bank https://www.adb.org/ Islamic Development Bank https://www.isdb.org/ 6. Non-government organisations and independent experts Specialised environmental, public, and The list may be extended/ verified during development of the - Potential interest in the Project research organisations; experts design documentation and stakeholder engagement process http://businessnavigator.kz/en • NGO “Almerek Baba” • LLP “Archaeological expertise” /branch/OF_AZ_ALMEREK_B • Scientific archaeological community ABA_2972/?CODE=OF_AZ_AL • Chamber of entrepreneurs MEREK_BABA_2972 7. Mass media Mass media Web-sites of District Akimats: “Ask Akim a question” http://zhetysu.gov.kz/ru/faq/ Communication means • Local newspapers in Talgar District –“Talgar” https://www.akimat- • Local newspapers in Iliysky district –“Ile Tany” talgar.gov.kz/site/contact • Local newspapers in Karasaysky district –“Zaman Zharshysy”
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Groups Composition Information source, reference / Rationale/comments stakeholder contact details
http://iletany.kz/lang_n/blog_akima/ r_blog_msg.htm 8. Vulnerable community groups potentially affected by the Project Vulnerable community groups • Local residents who may be difficult to engage due to age, - Potential adverse impacts of the potentially affected by the Project disability, education level, social or economic status, etc. Project
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APPENDIX 3
The Republic of Kazakhstan legislation and International Requirements on stakeholder engagement
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REQUIREMENTS OF THE ROK LEGISLATION RELATING TO PUBLIC CONSULTATION AND INFORMATION DISCLOSURE
The RoK legislation states that the public should be informed about the Project and have an opportunity to comment on the information provided to it during the development / discussion of the Project.
Pursuant to the 2007 Environmental Code of the Republic of Kazakhstan and amendments introduced by Item 2-4, Article 57, Law No 126-VI dated 27 December 2017 (signed into law 29 June 2018) of the Republic of Kazakhstan:
• All interested individuals and public associations will be provided with an opportunity to express their opinion during the state environmental expert review process;
• Public hearings will be held in relation to projects, which may directly affect the environment and human health;
• Environmental protection action plans developed for Category I and II facilities for the purposes of emission permits will be subject to public hearings;
• The procedure of public hearings will be determined by an authorised environmental protection authority and will: - Identify stakeholders; - Specify locations where information and consultations can be received; - Specify public notification methods (posters, press publications, exhibitions displaying plans, schedules, drawings, models etc.); - Specify public consultation methods (written statements, polling); - Duration of the public hearing process. Following the state environmental review, all stakeholders will be able to receive information about the target of the review in the manner prescribed by the Environmental Code.
Pursuant to Article 163 of the Environmental Code, environmental information will be public except as required by the applicable laws of the Republic of Kazakhstan. Access to specific data and materials is provided through responses containing such data to requests for information submitted by individuals and legal entities, distribution of such data in the media including special publications and the Internet, and in generally available means of communication.
Pursuant to the Instruction on environmental impact assessments of proposed economic and other activities as part of the development of pre-planning, planning, pre-design and design documents (Article 49, Law No 126-VI dated 27 December 2017 (signed into law 29 June 2018) of the Ministry of Environmental Protection of the Republic of Kazakhstan), the customer will at all stages of the environmental impact assessment (EIA):
• Ensure the provision of information to and participation of the interested public in the EIA process;
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• Provide the interested public with access to the EIA materials.
The public hearings is main organisational form of determining the public opinion. The public hearings cover results of the Preliminary EIA and the EIA of proposed economic activities that may have a significant impact on the environmental and human health.
Pursuant to the Rules of Public Hearings (Order No 135 dated 7 May 2007 as amended on 8 September 2017 of the Minister of Environmental Protection of the Republic of Kazakhstan), public hearings are held in relation to projects that may directly affect the environment and human health and to draft environmental protection action plans. Public hearings provide participants equal rights to express their reasoned opinions based on documentary materials on the issue containing public information.
Participants of public hearings include:
• Interested public;
• Public and non-governmental organisations and associations;
• Local executive and representative bodies, governmental bodies authorised to make relevant decisions;
• Mass media.
The Rules of the Public Hearings also state that the initiator of proposed economic activities will arrange public hearings to discuss the EIA materials. The customer will make a preliminary agreement with local executive authorities regarding the date and venue of the public hearings and include this information in a public hearing announcement to be published in the media by the customer. The announcement should be published in 20 days prior to the date of the public hearings. The local authorities should provide the access to the EIA materials in 20 days prior to the date of the public hearings.
The customer may use additional means of notifying the public (information sheets, stands etc.).
The announcement should also specify contact details of offices where members of the public may review the EIA materials. Starting from the date of the announcement, the customer will provide the public with access to the EIA materials. The public hearings will be held irrespective of the number of participating members of the public.
During the hearings, any participant will have the right to express his or her opinion and address questions to – and receive answers from – the speakers.
The results of the public hearings will be documented in minutes. The customer and EIA developer will review the results and may decide to improve the Project to incorporate public opinions.
The Project Initiator will be responsible for the financing, technical and information support of the public hearings.
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INTERNATIONAL REQUIREMENTS
The International Finance Corporation (IFC) requirements
The requirements to for the consultations with the external stakeholders are defined in the IFC Social and Environmental Sustainability Policy and in the respective IFC Performance Standards and Guidelines.
According to the IFC requirements, public consultations should be carried out in the process of preparing the ESIA document on environmental and social aspects of the Project.
Based on the outcome of the consultations, the attitude of the stakeholders should be taken into consideration. The consultations should be conducted as early as possible. The relevant project-related information should be made accessible in advance. The Company should carry out subsequent consultations in the course of the Project implementation.
IFC requirements to public consultations and information disclosure are summarized below: • be free of external manipulation, interference, or coercion, and intimidation, • involve all representatives of local communities (including women, aged people, children, etc.), • be provided with a preliminary analysis of stakeholders, • initiate both open meetings with local communities and meetings with the leaders of local communities, • give clear information on potential risks associated with Project implementation, • be initiated at an early stage (especially for projects with significant adverse impacts), • be based on timely, actual, understandable and accessible information available in the language preferred by the affected communities, • inform that the Terms of Reference provides for carrying out of an environmental and social assessment, • make possible to define time periods and possibilities for making collective decisions (especially for indigenous people) and the appropriate feedback mechanism, • stimulate the development of a transparent Action Plan on the basis of an Environmental and Social Management Plan, and • ensure monitoring of all essential changes in planning of the scope of projects and the project implementation procedure
The European Bank for Reconstruction and Development (EBRD) requirements
The EBRD recognises the importance of stakeholder engagement as an essential element of good international practice and corporate citizenship.
PR10 contains the following provisions:
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• Development of a Stakeholder Engagement Plan in order to outline how communication with identified stakeholders will be handled throughout Project preparation and implementation. • Information disclosure. Disclosure of relevant project information helps stakeholders better understand the risks, impacts and opportunities associated with the Project. • Meaningful consultation. If employees and/or affected communities will or may be exposed to significant risks or adverse impacts from the project, the Company will undertake a meaningful consultation in a manner that provides stakeholders with opportunities to express their views on project risks, impacts, and mitigation measures, and allows the Company (project proponent) to consider and respond to them. • Grievance mechanism. The Company will need to be aware of and respond to stakeholders’ concerns related to the Project in a timely manner. For this purpose, the Company will establish an effective grievance mechanism to receive and facilitate resolution of stakeholders concerns and grievances, in particular, about the Company's environmental and social performance.
Asian Bank for Reconstruction and Development (ADB) Requirements
ADB provides idea that effective communications and exchange of information and ideas with stakeholders is a vital component of effective and sustainable development.
ADB’s Safeguard Policy and Public Communications Policy (2011) sets out disclosure requirements for various ADB activities, including safeguard requirement. Safeguard Requirements 2: Involuntary Resettlement (Appendix 2 of SPS); and Safeguard Requirements 3: Indigenous Peoples (Appendix 3 of SPS) sets out the need for meaningful consultation and information disclosure during Project preparation and operation to the affected peoples and other stakeholders. Key requirements include:
• Information disclosure to affected people or stakeholders: The borrower/client will provide relevant environmental information in a timely manner, in an accessible place and in a form and language(s) understandable to affected people and other stakeholders. For illiterate people, other suitable communication methods will be used.
• Consultation and Participation: The borrower/client will carry out meaningful consultation with affected people and other concerned stakeholders, including civil society, and facilitate their informed participation.
• Timing and Frequency for consultation and participation: Meaningful consultation begins early in the Project preparation stage and is carried out on an ongoing basis throughout the Project cycle.
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APPENDIX 4
A Public Grievance Form
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Document number: Full name Name Surname ______Note: please mark, whether you agree to I ask not to disclose my personal details without my disclose your personal □ consent / I would like to submit this grievance details to third parties anonymously without your consent? Contact details □ Address ______Note: Please mark how you wish to be contacted □ Telephone / e-mail ______(mail, telephone or e- mail) Preferred Language for □ Kazakh communication □ Russian □ English □ Other (please, specify) ______Description of an incident or a grievance: What has happened? Where did it happen? Who was involved in an incident? What are the consequences?
Date of Incident / Please mark the date (month / year) Grievance □ One time incident (date) □ Happened more than once (how many times?) □ Ongoing (current problem) What would you like to see happen to resolve the problem?
Signature: Date: Please send this form to the following address: • office 403, 55/1, Zhangozin Str., Kaskelen city, Almaty Region, 040900, Republic of Kazakhstan; • [email protected] [email protected] • Phone number: +7 727 335 83 42; +7 727 335 83 42
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APPENDIX 5
Minutes of public meetings
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Minutes of meetings with public on announcements of the ESIA development (2-10 August, 2018). MoMs.zip
Minutes of ESIA disclosure meetings (3-5 September, 2019).
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APPENDIX 6
The approximate form of a stand for GRM brochures for posting on bulletin boards
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APPENDIX 7
Munities if meeting regarding provision of the access and local roads management with considering BAKAD construction in Karasay, Ily and Talgar districts in Almaty region
12 September 2019
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Minutes of meeting
Minutes of the meeting regarding provision of the access and local roads management with considering BAKAD construction in Karasay, Ily and Talgar districts in Almaty region
September 12, 2019
Location: KazDorNII conference hall
Initiator: BAKAD Investments and Operations, LLC
Participants:
Position Name Contact number
Director, BAKAD Zhanuzakova Ayman +7-701-788-7361 Investments and Serekbekovna Operations, LLP
Social specialist, BAKAD Uteshev Gaidar +7-702-291-26-70 Investments and Muratovich Operations, LLP +7-777-590-27-45
Deputy Akim, Bayakeyev Aydyn +7-707-744-6058 Raiymbeksky RO Ysazhanovich
Deputy Akim, Irgelinsky Makhatov Birzhan +7-702-788-0933 RO Makhatuly
Principal specialist, Slamanov Malik +7-771-494-46-49 Yeltalajsky RO Turkanovich
Deputy Akim, Bajserkinsky Kazhiev Askhat +7-777-351-4777 RO Bariyevich
Specialist, GU “Department Abiishev Aidar +7-777-594-94-14 of Land Affairs in Talgar Bagabekovich district”
Principal Specialist, GU Sultanov Azamat +7-702-055-0008 “Department of Land Zhaksylykrvich Affairs in Karasay district”
Architecture assistant, Abuyev Farabi Karasay district Amangaliyevich
Principal specialist, GU Zhaparov Darment +7-701-377-7731 “Department of architecture Yerzhanovich and town planning in Karasay district”
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Position Name Contact number
Deputy Akim, Rakhimbayev Aybol +7-707-320-7000 Energetichesky RO in Ily Aybenovich district
Principal specialist, Serikbay Rustem +7-707-572-6168 Aschibulaksky RO Serikbayuly
Principal specialist, GU Omirzakov Yeset +7-778-807-1194 “Department of Akim in Isagaliuly KazTSIK RO”
Principal specialist, GU Askeyev Kuanysh +7-705-100-4018 “department of architecture Kanatovich and town planning in Talgar district”
Head, GU “department of Zhumabekov Darkhan +7-702-077-5775 architecture and town Tolepbergenovich planning in Ily district”
Head, GU ”Department of Zhanabek Yernat +7-700-073-0690 civil transport and motor roads in Ily district”
Head, GU “Department of Nurkasymov Yerkin Land Affairs in Ily district” Yerdenuly
Deputy director of a branch Alipov M.T. of Republican State Enterprise (RSE)“National Center of Motor Roads Quality” in Almaty city
Head of construction in RSE Borovkov Y.V. +7-777-257-2909 “National Center of Motor Roads Quality” in Almaty city
Technical director, Munaydarova A.S. +7-775-276-2621 Kazdoriinovastya LLP
Technical director, Chumachenko V.I. +7-707-425-3339 Kazdoriinovastya LLP
Head, GU ”Department of Zhakanbayev Aybar +7-701-980-4858 civil transport and motor Beybitovich roads in Karasay district”
GU “Management of Akim Adambalinova Zhuldyz +7-778-516-6076 Affairs of Talgar disctrict” Kadyrovna
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Position Name Contact number
Deputy Akim, Belbulaksky Sargozhayev Kaztay RO Nursadykovich
Head, GU ”Department of Doszhanov A.N. +7-708-173-79-01 civil transport and motor roads in Talgar district”
External consultant, Bakad Simonyan A. Investments and Operations, LLP
External consultant, Bakad Petukhova N.V. Investments and Operations, LLP
External consultant, Bakad Leman A.A. +7-903-156-5895 Investments and Operations, LLP
The purpose of the meeting: to clarify / confirm the information on the need for the organization of additional roads of local and regional importance for the preservation of connectivity within/between settlements crossed by the BAKAD highway.
Order of the discussion during the meeting: • representatives of "Kazdoriinovatsiya", LLP made a presentation of design solutions regarding the locstion of passages, overpasses, crossings, etc., which allow crossing the BAKAD highway by cars, vehicles of different sizes, pedestrians, or can be used as cattle runs; • representatives of districts’ and rural okrugs’ (districts’, further and after – RO) akimats (including departments of architecture and urban planning, land relations, public transport and roads) expressed their opinions on the need to organize additional intersections with the BAKAD highway (where the design decisions on the date of the meeting are not provided) and the possibility of organizing access to the already provided artificial structures. The meeting participants agreed that it is necessary to clarify with the akimat of Almaty region how the project of construction of radial roads from Almaty to BAKAD road in Karasai and Ili districts is planned and progressing. esults of the discussion of Project solutions in Karasay district:
Raiymbek RO:
Access is required for the housing estate located west of BAKAD within section 8a (PK 0+00 - 21+00). Access is desirable to provide through Nauryz street and Ardager street in Kyrgauldy village; both streets intersect with BAKAD. The crossings ire envisaged by the Master Development Plan of the villages of Kyrgauldy and Rayymbek; the BAKAD project does not provide
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for appropriate technical solutions. Organization of overpasses or the organization of local passages along the route BAKAD are technically feasible. In order to implement each of these solutions additional land acquisition will be required.
Irgely RO:
In the area of Kemertogan village (PK 87+95), the intersection with Ryskulov street will be performed (the construction of the street and the overpass is carried out within the framework of the other project, implemented by the akimat of Almaty region). The overpass will also have a pedestrian zone. The Plan of Detailed Development of Karasai district does not provide for the organization of entrances to the overpass from the suburban areas (including streets of dense prospective development). Residents of the plots allocated for suburban development provide access to communications and access ways by themselves
TEO (feasibility study) for construction of Ryskulova street and its crossing with BAKAD at the moment is undergoing the state review.
Yeltay RO:
For the villages of Yeltay and Isayevo, existing local accesses will be maintained. The local access road to the village of Isayevo will be rebuilt, the construction of an overpass (dimensions 6.8*5 m) is provided at the intersection of the road with BAKAD. In the area of Aksengir station, a transport interchange is provided (the Project design documentation hasn’t yet passed the state review).
For RG Brand enterprise the possibility of crossing BAKAD will be provided by tunnel under the highway with the dimensions sufficient for passage of freight transport (the Project design documentation hasn’t yet passed the state review).
Results of the discussion of Project solutions in Karasay district:
KazTSIK RO:
Connectivity between Zhapek-Batyr and Komsomol settlements is provided through an interchange (intersection of BAKAD with Tlendiev street); the road along Tlendiev street will be built in the future as part of a separate project implemented by akimat of Almaty region. The interchange will be provided within the BAKAD project.
Additional exits on the road KazTSIK-Komsomol are not envisaged by the Project.
Bayserkinsky RO:
The problem of communication between the villages of Yntymak and Otegen- Batyr (administrative center) during the construction of BAKAD will not be solved, as there will be will no direct access from the village of Yntymak to the junction of BAKAD with Kapchagai highway. Possible solutions of the problem are the following:
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To access the Kapchagai road in the direction to the region an interchange on Km 8 of Kapchagai highway can be used. The interchange can be constructed within the framework of the investment project Gate City (JSC "Alatau" / SPK ZHETISU). However, it is necessary to clarify the situation with Gate city Project finance and development of road infrastructure and accessibility of the interchange for the local population; this option is preferable from the standpoint of optimal technical solutions and a minimum run, however there is a risk that the access to the road will be limited by private owners of the Gate City Project;
Instead of organizing the crossing of BAKAD and North Ring (highway, constructed in the framework of the project implemented by akimat of Almaty region) to provide for the construction of an interchange; this option is convenient from the standpoint of technical solutions and minimum run, however requires changes in the BAKAD project. At the same time, according to the representatives of Bayserkinsky RO akimat, previously Kazavtozhol reported to the residents that this option will be implemented in the framework of the BAKAD project to address the problem of travelling in Otegen-Batyr.
Organization of local travel along the BAKAD via Kapchagai highway; this option will require the construction of one or two overpasses.
Considering the installation of traffic lights at Kapchagai highway to provide access for Yntymak residents (as requested by local residents according to the Deputy Akim of Bayserkinsky RO).
Energitechesky RO:
In Pokrovka, the existing network of local streets and roads will be preserved through the construction of nine (9) artificial structures (overpasses of bridge and tunnel types).
Results of the discussion of Project solutions in Talgar district:
Panfolovsky RO:
The village of Kyzyl Tu 4 is divided by the BAKAD highway. On the main road connecting Kyzyl Tu 1 and Kyzyl Tu 2, the BAKAD project provides for the construction of an overpass with the preservation of the existing road.
Part of the village Kyzyl Tu 1 (more than 15 houses) is separated by the BAKAD highway from the main residential area. The project envisages for the construction of a cattle run (width of 4 m and a height of 2.5 m), which provides only pedestrian access, but not the passage of agricultural equipment, special vehicles (ambulance, fire service, etc.) and large-scale vehicles. Possible solutions to the problem:
The increase in the dimensions of the planned cattle run at PK 539 + 60 will require an increase in the volume of the embankment of the BAKAD route, and, as a consequence, an additional purchase of land plots with residential houses falling into the land acquisition which will be required for the construction of a wider embankment;
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Construction of a new access road from the houses to the projected overpass at PK 527+59 will require additional allocation of agricultural land owned by the lands of LLP "Baiserke-agro" with a length of about 700 m.
BAKAD highway divides the land plot of the agricultural enterprise "Baiserke-agro" LLP without the device of travel of agricultural machinery.
Guldalinsky RO:
According to the Detailed Development Plan of Talgar district, a logistics center near the BAKAD highway (about PK 450 + 00-PK 550+00 on the right) is planned near the village of Zhana Kuat. The BAKAD project does not provide for local roads accessing the site allocated for these purposes.
Alatausky RO:
Part of the houses on Malkeyev street in the village of Kyzyl Kairat will be blocked by the exit from the BAKAD highway. For access to the Talgar highway, a local road is required. The BAKAD project is seeking solutions to this issue, considering the option for widening the Talgar highway up to four lanes and maintaining traffic on two lanes.
Belbulaksky RO:
Within the Belbulak rural district a logistics center is planned for construction, which will have an scess to the BAKAD highway. The BAKAD project does not provide for exits to the logistics center.
According to the design company, the entire irrigation network, including ditches, will be preserved. Culverts will be installed on the relevant watercourses within the Project.
Signatures:
irector Zhanuzakova Ayman Serekbekovna BAKAD Investments and Operations, LLP
Specialist Abishev Aidar Bagabekovich GU “Department of Land Affairs in Talgar district”
Principal specialist Zhaparov Darment Yerzhanovich GU “Department of architecture and town planning in Karasay district”
Principal specialist Askeyev Kuanysh Kanatovich
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GU “department of architecture and town planning in Talgar district”
Head of Zhumabekov Darkhan Tolepbergenovich GU “department of architecture and town planning in Ily district”
Head of Zhanabek Yernat GU ”Department of civil transport and motor roads in Ily district”
Head of Nurkasymov Yerkin Yerdenuly GU “Department of Land Affairs in Ily district”
Deputy director of a branch of Alipov M.T. Republicak State Enterprise (RSE)“National Center of Motor Roads Quality” in Almaty city
Technical director Munaydarova A.S.
Kazdoriinovastya, LLP
Head of Zhakanbayev Aybar Beybitovich GU ”Department of civil transport and motor roads in Karasay district”
Head of GU ”Department of civil Doszhanov A.N. transport and motor roads in Talgar district”
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APPENDIX 8
Munities if meeting held in Karasay and Talgar districts
March 12, 2020
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Document No. MINUTES OF MEETING MOM-2020-02
Consultation Date March 12, 2020
Consultation Type Public consultation
Consultation Title Public consultations on the construction project of the Great Almaty Ring road (BAKAD) in Talgar district, Section 4
Location Address 8 Valikhanov str. (school no. 33)
Location (city) Panfilovo village, Panfilovsky village, Talgar district, Almaty region
Country Republic of Kazakhstan
Hosted by BAKAD Investments and Operations LLP»
Rural and district akimats of Talgar district ▪ Residents of Panfilov and Guldalinksy rural districts of Talgar Participants district – a total of 14 people. ▪ Akimat of Talgar district: Deputy akim Nurzhanov Darken Nurzhanovich; representatives of the departments of land relations, architecture and urban development; ▪ Representatives of the akimat of Panfilov rural district; ▪ BAKAD Investments and Operations LLP (Concessionaire): social affairs specialist, Gaidar Muratovich Uteshev; environmental issues specialist, Mara Bakhytzhanovna Shakenova; ▪ EPC-contractor( General Contractor): project Manager, Gunay Gokalp; head of EHS, Yildiz Chagri; head of safety department, Sakalli Fehim; environmental specialist Baigabulova Umsunay Karbaevna; environmental specialist Erdoğan Ismail; social specialist, Erdoğan Zhansu; civil engineer, Raisov Aydin Rymtaevich; ▪ Kazdorinnovatsiya, LLP (engineering design an development of of project documentation): Technical Director, Munaydarova Aigul Salimovna.
Confidential (mark one) Да Нет
MoM prepared by (name, last Uteshev G. M., BAKAD Investments Date March 12, 2020 name, company) and Operations LLP»
Discussion Areas (main conclusions)
Deputy akim of Talgar district opened the meeting with introductory speech.
The representative of the EPC contractor, Gunay Gokalp and Technical Director of KazdorInnovatsiya, Munaydarova A. S., made a presentation on the history and timing of the BAKAD Project, expected effects during construction, early construction work, the Company's employment policy, socio-economic responsibility and measures to mitigate potential impacts, and design decisions for section 4 of the BAKAD Project.
The technical Director of KazdorInnovatsiya, Munaydarova A. S. and Social Affairs Specialist of BAKAD Investments and Operations LLP spoke together on issues of ensuring access and communication within the affected communities and described in detail the main potential solutions for providing access roads within Section 4, as reflected in the preliminary Community Severance Management Plan. The Plan is currently under the approval of the Talgar district Akimat and the Grantor. During the discussion of the
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Document No. MINUTES OF MEETING MOM-2020-02 issue of access near the settlement of Beibitshilik, a representative Of the Department of architecture and urban development of Talgar district showed the approved project of detailed planning with a map showing the road. The representative of the Department of Architecture and Urban Development of Talgar district promised to provide the document in electronic format.
Also, during the discussion of the issue of the Almerek saint source, the acting director of the Almerek Baba Kory Non-Governmental Foundation, Iskak Nurmuganbetov, and a resident of an informal residential building, Lyazzat Dairbekova, asked and received conveyed information about how construction works will be carried out near the source and showed a revised design decision.
Iskak Nurmaganbetov and Lyazzat Kairbekova confirmed that the water in the bathrooms has stopped flowing since the summer of 2019 and that the water had never disappeared before. Mr. Nurmaganbetov supposed that source may be, in fact, a well that may overlap somewhere. Due to the fact that the people who came on consultations were not interested in listening to further presentations on the GRM and the results of the archaeological excavations, it was decided that the Project company would post all the presentations on its website www.bakad.com.kz and the audience will get acquainted with the presentations themselves and, if there are any questions, will contact one of the GRM communication channels.
Residents of Panfilov and Guldalinsky rural okrugs of Talgar district raise the following questions 1. Tell us exactly how many Gunay Gokalp: In total, the Project employs 2,500 people, and people you need in the project approximately 800 people will work in the Talgar district. It is and what kind of qualifications more convenient and reliable to employ people who live nearby. are required? These are handymen, machinists, operators, engineers. Quantitatively, it is estimated that the engineering staff of about 80 people and more than 200 people drivers and operators. Vacancies are posted on the company's website and HeadHunter, resumes can be sent in electronic format or left in our shift camp or in the boxes for applications located in all akimats. 2. What will be the approximate Gunay Gokalp: Handymen receive 140 thousand tenge. We salary? cooperate with state employment centers and they report periodically that our wages are good for rural areas. 3. If there is a devaluation of the Gunay Gokalp: Yes, of course, but taking into consideration the national currency, will the productivity of workers. We always value and encourage good salary be revised? employees. 4. What is the width and security Aigul Munaydarova: the width of the right-of-way for BAKAD is zone of the BAKAD road in 70 meters. As for the protection zone, according to the Law of the meters? Republic of Kazakhstan No. 245 of 17.07.2001 "On Highways" article 8, paragraph 2 "for international and national public highways, the width of the roadside lane on each side must be at least 50 meters, counting from the border of the right-of-way", but in cramped conditions near localities, the existing situation is taken into account (noise screens are installed, trees and shrubs are planted, etc.). The width of the carriageway is 26.5 m. (4-6 lanes). The width of the road, depending on the height of the embankment, takes from 45 to 60 meters. 5. What about the houses that are Aigul Munaydarova: All the areas necessary for BAKAD have located very close from the already been allocated. The purchase was made by local Executive road taking into account the bodies, in accordance with the legislation of the Republic of airport and the current judicial Kazakhstan. No additional withdrawal is yet envisaged. BAKAD investigation in connection is located at a certain distance from the airport territory. The with the plane crash? Will Project also will not affect houses located near the airport runway these houses be purchased and and not related to the big tragedy that happened. compensated?
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Document No. MINUTES OF MEETING MOM-2020-02
6. In 2015, the project did not Aigul Munaydarova: this question should be addressed to local have these buildings. Who is authorities that allocated and distributed land plots. We represent responsible for issuing design company, the right-of-way and the road axis were defined construction permits over the in the pre-feasibility study in 2007 and have not changed since past few years? then. 7. How will road safety be Aigul Munaydarova: The road will be completely fenced along the ensured? During construction, entire perimeter with a mesh fence. Also, there are barrier fences there will be noise, who will be and the project provides all the necessary measures to protect the responsible for the safety of environment. Safety measures will be provided by the construction contractors during the construction period. people? Nurzhanov D. N.: the BAKAD Project was designed much earlier than the construction of the specified houses in Kyzyl-Tu 4, the houses themselves are built illegally, but the safety of people living there is taken into account in the design. Noise screens will be installed and a pedestrian tunnel will be provided. 8. Why did I only find out about Deputy mayor and SPV: Such meetings will be held regularly. The this meeting yesterday, why district akimat was notified in advance, and we, in our turn, put up are we not informed in ads in public places (on the stands of akimats, schools, bazaars, advance? shops). We realized that people don't read the ads that are being put up. Unfortunately, we don't have all the contacts. We are happy to see members of the Public Council, we recorded your contacts during registration. Now we will notify you all in advance by phone ourselves. 9. How many trees will be cut Aigul Munaydarova:the Project provides for the development of an down under the project, and is EIA section, which includes the results of a forest pathology survey compensation expected in the and a corresponding conclusion. Forest pathology is performed by form of tree plantation? a specialized licensed company. The forest pathology report reflects all the indicators: type, height, width, age and condition of trees, based on the results of calculations for composting and all agreed with the Department of management of environmental of the Almaty region, which is located in Taldykorgan. Compensation is enisaged (for planting) in accordance with the legislation of the Republic of Kazakhstan for each tree cut down. 1543 trees are planned for felling in Talgar district. 10. Can you mark the quality of Aydin Raisov: there different types of trees, not young. You can get the trees and tell us how the this information in detail in our shift camp and read relevant trees were counted? documentation. The cutting work was performed by a subcontractor who was selected on a competitive basis and performed the scope of work under the control of state authorities in accordance with the requirements of the law. In the future, issues related to tree felling will be discussed with the public and trees will be counted 11. If you cut down a hundred- Aydin Raisov: According to the legislation, akimat will determine the year-old tree, you don't plant a areas for planting new trees. In leaflets supplied during registration hundred-year-old tree, do indicate this issue. The contractor will be selected on a competitive you? How will this be done? basis and within 5 years provide the planted trees with irrigation. Should trees will not take root or trees will dry up, additional trees will be planted. 12. Questions about the informal Executive Director of “Almerek Baba Kory” Public Fund mr. Almerek saint spring Nurmukhanbetov an elderly woman living in an informal house on the territory of an informal saint spring, Dairbekova Lyazzat, raised a question about construction work near their site and confirmed that about a week before the meeting, representatives of the BAKAD consulted them about how the BAKAD road will pass, confirmed that they received a drawing explaining the activities that should minimize the negative impact on the source. At the same time, both listeners reported that the source of bathing booths since
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Document No. MINUTES OF MEETING MOM-2020-02 the summer of 2019 not flowing, and slowed down in the central part of the site. Mr. Nurmukhanbetov suggests that perhaps this informal source is a well, the water in which can be redirected somewhere in the summer. The designer explained in more detail that the project provides for measures that take into account the minimum excavation, and the results of the hydrological work. 13. How linear water facilities Aigul Munaydarova: facilities will run along the road and cross the Almaty Su located along road at an angle of 90 degrees, according to the technical conditions Kuldzhinsky road will be of RSE "Almaty SU", the pipe will be protected by a case. The relocated? presence of representatives of the owner of communications (Almaty SU), who sign the act of acceptance of the completed work, is a prerequisite for the production of works. 14. Why were so many trees cut Aydyn Raisov: In fact, along Kuldzhinsky road the felling of trees down? made not only in the framework of the BAKAD project. In particular, in the area of the existing ring road, many trees were also cut down at the intersection of Kuldzhinka and Bukhtarminskaya. Everything was done in accordance with the legislation of the Republic of Kazakhstan, everything was agreed with the authorized state bodies. 15. Residents of the Beibitshilik Representatives of the akimat and SPV: According to this map, a microdistrict of Panfilovsky road will be built through the land of "Baiserke-agro" LLP within the village asked about the access framework of the adopted PDP (map attached). Until the to the paved road in Kyzyl-Tu construction of the road and its commissioning, the existing road to bypass the community of Kyzyl Tu 2 through the land of "Baiserke- during and after the agro" LLP will be temporarily available, akimat will coordinate this construction of BAKAD. issue with "Baiserke-agro" LLP. Residents noted that at the moment they use a school in Kyzyl-Tu 2, but in the future a school will be built in Kyzyl- Tu 1 and all pupils will study there. 16. In the Talgar district, how Aigul Munaydarova: the Project provides for 2 transport many entries will there be to interchanges: on the Talgar highway and the Kuldzhinskaya BAKAD? highway. The road to Kyzyl-Tu will not be affected by the Project, a tunnel will be built under BAKAD.
Members of the Public Council raised the issue of public accountability of the BAKAD project and expressed an intention to actively participate in the discussions. Akimat offered to conduct video and photo shooting from the air and display regularly updated information on the web site. The EPC contractor promised to consider this proposal, noting that within the framework of technical supervision, photo monitoring is conducted and relevant data can be obtained from the reports of the technical consultant, as well as disclosure of the most important information on the web site. . It was agreed to meet in 1-2 weeks to discuss the Section 4 of BAKAD road within the framework of Public councils of two rural districts. Councils members will be supplied with relevant project documentation, including ESIA documentation and presentations prior the meeting. It was also agreed that next time presentations will be provided to public in advance (links to the download site), so that during public hearings meeting will focus on issues of public interest and not waste the time of the audience.
Approved by ______Deputy akim of Talgarsky district Nurzhanov D.N..
Secretary ______Social affairs specialist BAKAD Investments and Innvations, LLP Uteshev G.M.
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Document No. MINUTES OF MEETING MOM-2020-02
Consultation Date March 12, 2020
Consultation Type Public consultation
Consultation Title Public consultations on the construction project of the Great Almaty Ring road (BAKAD) in Karasay district
Location Address 8-block 269 (KSU SS)
Location (city) C. Kemertogan, Ergelinskiy s/o, Karasai district, Almaty region
Country Republic of Kazakhstan
Hosted by BAKAD Investments and Operations LLP»
Rural and district akimats of Karasay district ▪ Residents Irgelinsky rural district of the Karasai district – a total of 32 Participants people.. ▪ Akimat of Irgelinsky rural district: deputy akim Umbetaliev Serik Kalizhanovich, representatives of akimat of Karasay district: land affairs department, architecture and urban development department; ▪ BAKAD Investments and Operations LLP (Concessionaire): social affairs specialist, Gaidar Muratovich Uteshev; environmental issues specialist, Mara Bakhytzhanovna Shakenova; ▪ EPC-contractor( General Contractor): project Manager, Gunay Gokalp; head of EHS, Yildiz Chagri; head of safety department, Sakalli Fehim; environmental specialist Baigabulova Umsunay Karbaevna; environmental specialist Erdoğan Ismail; social specialist, Erdoğan Zhansu; civil engineer, Raisov Aydin Rymtaevich; ▪ Kazdorinnovatsiya, LLP (engineering design an development of of project documentation): Technical Director, Munaydarova Aigul Salimovna.
Confidential (mark one) Да Нет
MoM prepared by (name, last Uteshev G. M., BAKAD Investments Date March 12, 2020 name, company) and Operations LLP»
Discussion Areas (main conclusions)
Deputy akim of Irgelinsky rural district Umbetaliev Serik Kalizhanovich opened the meeting with introductory speech.
The representative of the EPC contractor, Gunay Gokalp and Technical Director of KazdorInnovatsiya, Munaydarova A. S., made a presentation on the history and timing of the BAKAD Project, expected effects during construction, early construction work, the Company's employment policy, socio-economic responsibility and measures to mitigate potential impacts, and design decisions for section 1A of the BAKAD Project.
The technical Director of KazdorInnovatsiya, Munaydarova A. S. and Social Affairs Specialist of BAKAD Investments and Operations LLP spoke together on issues of ensuring access and communication within the affected communities and described in detail the main potential solutions for providing access roads within Section 1A, as reflected in the preliminary Community Severance Management Plan. The Plan is currently under the approval of the Karasay district Akimat and the Grantor. Due to the fact that the people who came on consultations were not interested in listening to further presentations on the GRM and the results of the archaeological excavations, it was decided that the Project company would post all the presentations on its website www.bakad.com.kz and the audience will get
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Document No. MINUTES OF MEETING MOM-2020-02 acquainted with the presentations themselves and, if there are any questions, will contact one of the GRM communication channels.
Residents of Karasay district raise the following questions 17. During the presentation, you Aigul Munaydarova: Ryskulova Street will cross BAKAD at KM mentioned that there will be 2 8+795, for reference you can use the Olympic town which is alternative roads that we can nearby. As for Akyn Sara street, it will be built at KM 14+400 (in use to travel to Almaty in front of the Big Almatinsky Channel), but as you can see, the addition to the Bishkek entrance to the road will only be on the right, since the interchange highway. Could you show us will be built halfway with the entrance to the BAKAD from Almaty. on the map where we can Later, as the area becomes urbanized, the second half of the once again go to the streets of interchange will be completed, and BAKAD will be available for Ryskulova and Akyn Sara? entry and exit. 18. When will these two streets be Gaidar Uteshev: ideally, Ryskulov and Akyn Sara streets will be built? completed together with the construction of the BAKAD road. However, in reality, this may take longer, since the process of land acquisition is just beginning. In this regard, we reflected in CSMP that issues with access and crossing near / through BAKAD on radial roads that break through from Almaty will be a priority for construction in case of delays. 19. Why not make the street Aigul Munaydarova: BAKAD road is a high-speed motorway. To Ryskulov connected with meet the expected speed characteristivs, the distance between BAKA, as the Akyn Sara transport interchanges according to the standards should be at street will be? least 5 km. In the case of Ryskulov street, it crosses the BAKAD next to the Bishkek highway, where the transport interchange is envisaged by the project. 20. Will roads be provided to Gaidar Uteshev: During the presentation, it was said that the suburban settlements during BAKAD service road will be inaccessible for safety reasons. construction work? However, there will be a temporary road on about 9,00 KM near the planned Ryskulov street. Another intersection will be provided near the Big Almaty Channel: on both sides it will be possible to pass under the BAKAD road and reach the existing road to the gardens. In addition, the Bishkek highway will be still available for people as the main access to dachas. 21. Who is responsible for the Aigul Munaydarova "Construction of the Ryskulov street" is a construction of Ryskulov separate project, which is developed by LLP "Almatygorsvet". This street? design company carries out six projects for construction of main streets inf Almaty, including Akyn Sara street.
22. Why does Ryskulov street not Gaidar Uteshev: Within the framework of CSMP development, we come closer to the Olympic addressed this question to the project organization city? "Almatydorproekt" LLP and received the answer that Ryskulov street in the long term will probably make its way further, skirting the existing lake from the north. For these reasons, it was decided to design the intersection of Ryskulov street with BAKAD road on approximately 9,00 KM. 23. We are planning to register a S. K. Umbetaliev: The issue with the road in your garden garden association and want to association should be resolved on its own according to the know how to register? They legislation. Here is my business card, please contact me, we will said that we need to provide provide you with all the necessary information. The issue is not on the road ourselves the agenda, so it's better to talk after the consultation, if you don't mind.
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24. Please indicate all Gaidar Uteshev: there will be 3 intersections near Kemertogan after intersections across the the construction of BAKAD: 1) Bishkek highway with access to BAKAD near Kemertogan BAKAD via a transport interchange; 2) Ryskulova street without again? access to BAKAD, and 3) Akyn Sara street will eventually get access to BAKAD via an interchange on the side of Kemertogan, and in the long term the road will turn into a complete interchange when the area is urbanized on both sides of BAKAD. 25. Could you provide us with a list Gunay Gokalp: As indicated during the presentation, several of vacancies and some vacancies are posted on the HH and EPC websites. Most of the vacancies? workforce will be attracted by subcontractors with whom we have not yet signed contracts. We recommend that you check the sites regularly or send us your CV. All CVs are registered in the HR Department's registry. When selecting candidates, priority will be given to affected local communities and vulnerable individuals. 26. How can I find out whether the Gaidar Uteshev: we have cases where people get advice about BAKAD impacts on my land their land plots, especially in the area of Kemertogan. Please plot? provide us with your cadastral number of the potentially affected land plot, and we will check the plot in our database. If we find your site, we will provide you with a map of the BAKAD road with the selected section and the corresponding conclusion. 27. When do you plan to hold your Gaidar Uteshev: Public consultations are held regularly at least next public consultation? twice a year. For any questions related to the BAKAD project, residents can contact me directly using the contact information provided in the distribution of the GRM.
Approved by ______Deputy akim of Irgelinsky rural district Umbetaliev S.K.
Secretary ______Social affairs specialist of “BAKAD Investments and Operations” Uteshev G.M.
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Stakeholder Engagement and Consultation in 2019
ID Stakeholders Purpose Action / Schedule/ Timing Responsible Performance Complete Summary Methods Frequency Party/ies Indicator SEP/ESIA/KRS-1 Kyrgauldy, ESIA Meeting Once September SPV, local MOM 09/03/2019 The project and ESIA documentation were Karasay district Disclosure 3, 2019 akimats presented, as long as deatailed information requested including tolling system, service roads, construction of Abai and Saina street, and safety in winter period on BAKAD SEP/ESIA/ZHB-2 Kargaly, Zhambyl ESIA Meeting Once September SPV, local MOM 09/03/2019 The project and ESIA documentation were district, Disclosure 3, 2019 akimats presented, as long as deatailed information Fabrichniy requested including trees removing and quarry compensatory planting, using and mainataining local roads, and compliance to tax requirements SEP/ESIA/ENK-3 Bolek, ESIA Meeting Once September SPV, local MOM 04/09/2019 The project and ESIA documentation were Enbekshikazakh Disclosure 4, 2019 akimats presented, as long as deatailed information district, Esyk requested including distance from village, dust quarry suppression activities, local and service roads, employment to quarry development SEP/ESIA/TLG-4 Kyzyl-Kairat, ESIA Meeting Once September SPV, local MOM 04/09/2019 The project and ESIA documentation were Talgar district Disclosure 4, 2019 akimats presented, as long as deatailed information requested including access issues, land acquisition on Malkeeva str, access for Beibitshilik and Kyzyl-Tu, BAC services road SEP/ESIA/ILY-5 KazTSIK, Ily ESIA Meeting Once September SPV, local MOM 05/09/2019 The project and ESIA documentation were district Disclosure 5, 2019 akimats presented, as long as deatailed information requested including utilities relocation, status of village after BAKAD completion, traffic jam, tolling aspects, employment opportunities, ramp from BAKAD, additional land acquisition SEP/ESIA/ILY-6 Pokrovka, Ily ESIA Meeting Once September SPV, local MOM 05/09/2019 The project and ESIA documentation were district Disclosure 5, 2019 akimats presented, as long as deatailed information requested including focal person for grievnces, status of design, technical aspects, lighting of local streets, and quality of BAKAD road
1
Stakeholder Engagement and Consultation in 2020
ID Stakeholders Purpose Action / Schedule / Timing Responsible Performance Complete Summary Methods Frequency Party/ies Indicator SEP1a Kemertogan To present the Project, Meeting Once March 12, SPV, local MOM 03/12/2020 After the program was presented, questions asked by expected benefits, 2020 local akimats the citizens included more detailed information on the construction works, planned future Ryskulova and Akyn Sara streets, social and environmental timeline for their construction and responsible impacts, requirements authorities; access options to summer houses (dachas); and measures, local and employment opportunities. Detailed answers were employment, design provided by the designers, represenatives of akimat solution, to local and EPC-contractor population SEP4 Panfilovo To present the Project, Meeting Once March 12, SPV, local MOM 03/12/2020 Questions received from the community included expected benefits, 2020 local akimats employment and salary, road protection zone, trees construction works, removing and compensatory planting, Almerek formal social and environmental and informal springs distance to construction works, impacts, requirements access option to BAKAD road in Talgar district. Detailed and measures, local answers were provided by the designers, employment, design represenatives of akimat and EPC-contractor solution, to local population SEP1a Kemertogan To inform local On-line Once September SPV, local MOM 09/12/2020 Questions of the local communities included access to communities on the 11, 2020 akimats social infrastructure options, timelines for construction construction works to be and ITPS installation, extension, location and commenced on BAKAD completion time for Ruskulov and Abai street planned road sections near the to constructed in perspective, access to Almaty-Bishkek communities, CSMP and interchange. Detailed answers were provided by the access solutions, GRM, designers, and EPC-contractor. Represenatives of environmental akimat did not attend the meeting, due to this some information questions required further joint actions from SPV and the Grantor and then anwers were communicated to the relevant persons. SEP4 Guldala To inform local On-line Once September SPV, local MOM 09/12/2020 Questions received from the local citizens included communities on the 11, 2020 akimats access to formal Almerek spring, utilities to be
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ID Stakeholders Purpose Action / Schedule / Timing Responsible Performance Complete Summary Methods Frequency Party/ies Indicator construction works to be disconnected during construction period, BAKAD commenced on BAKAD crossing solutions, the route to be used by heavy road sections near the vehicles during BAKAD construction, impact on land communities, CSMP and plots in the area. . Detailed answers were provided by access solutions, GRM, the designers, and EPC-contractor environmental information SEP1a Baitobe To consult local residents On-line Once December SPV, local MOM 12/11/2020 Local residents contacted SPV through local akimat and on the issue of crossing 11, 2020 akimats requested consultations to discuss access issues for BAKAD passing by their Baitobe which is located in the area of Kemertogan. locality The designer and SPV provided detailed answers SEP2а Residents of To inform local On-line Once December SPV, local MOM 12/20/2020 Questions received from the local citizens included Komsomol, communities on the 20, 2020 akimats removal of trees and compensatory planting and Nur Bereke construction works to be employment opportunities and KazTSIK commenced on BAKAD road sections near the communities, CSMP and access solutions, GRM, environmental information
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Stakeholder Engagement and Consultation in 2021
ID Stakeholders Purpose Action / Schedule Timing Responsible Performance Complete Summary Methods / Party/ies Indicator Frequency SEP8a&b Residents of To inform local On-line Once February SPV MOM 02/01/2021 After the planned program has been Kyrgauldy, communities on the 1, 2021 provided, questions asked by local Raiymbek and construction works to residents were related to access issue Gardening be commenced on in Raiymbek community at the area of partnerships BAKAD road sections interchange (km 0+000); near the questions asked by representatives of communities, CSMP local gardening partnerships were and access solutions, related to the routes to Abai street GRM, environmental which will be constructed under the information Government program and serve as BAKAD crossing option. The routes to Abai street, and its crossings with other local streets were shown on the map. Detailed answers were provided by the designers SEP9 Residents of To inform local On-line Once February SPV MOM 02/04/2021 After the planned program has been Tuzusai, communities on the 4, 2021 provided, questions asked by Taldybulak, construction works to representatives of local farms Kyzyl Kairat, be commenced on (representing 40-50 households in Gardening BAKAD road sections Taldybulak) related to access options partnerships, near the for them, designers have provided communities, CSMP detailed answers and access solutions, GRM, environmental information SEP2b Residents of To provide Face to face Once, February SPV, local MOM 02/26/2021 Designer and EPC provided Yntymak information on design requested 26, 2021 Akimats information on the distances from the village characteristics of road to the houses, works expected BAKAD road in the there and measures for protection of area of their house, local community during construction
ID Stakeholders Purpose Action / Schedule Timing Responsible Performance Complete Summary Methods / Party/ies Indicator Frequency distances and and operation, i.e. fencing of protection during construction site, guardrails on the construction road, and noise barriers SEP9 Residents of To provide Face to face Once, March SPV, local MOM 03/16/2021 EPC provided answers and showed the Taldybulak information on design requested 16, 2021 Akimats map of the area and existing solutions village options for crossing for crossing BAKAD BAKAD