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University of California, Hastings College of the Law UC Hastings Scholarship Repository

Publicity & News Clippings Judicial Ethics and News Council

1972 How Many Business Do You Know That Publish Their uC stomer Complaints? Do oC . Inc.

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Recommended Citation Gannett oC . Inc., How Many Business Do You Know That Publish Their Customer Complaints? Newspaper Do (1972). Available at: http://repository.uchastings.edu/publicity/80

This Article is brought to you for free and open access by the Judicial Ethics and the National News Council at UC Hastings Scholarship Repository. It has been accepted for inclusion in Publicity & News Clippings by an authorized administrator of UC Hastings Scholarship Repository. For more information, please contact [email protected]. How many businesses do you know that publish their customer complaints?

Newspapers do.

That's our business. and wrote to our editors, often to tell them Opposing views needn't mean wrong. Just where to get off. Not that we mind. different. And, as most of the nation's 1751 daily We think listening to our readers helps us have found out, there's nothing ·to make good newspapers better. But we have wrong with that. Different often leads to better. other ways, too. Like the headquarters staff of We know that's true of the 53 Gannett experts we keep, ready to go when help is sought. papers. Our editors and publishers are responsi­ Where improvement is need ed. In marketing, ble for wha t they print, in news and on the production, finance, any phase of newspaper editorial page. That's the only way we'd have it. management. After all, who knows local community needs bet­ W e're helping our communities grow by ter than local people? listening to them. And we're growing in the proc­ But we can't hope to mirror everything our ess, and will as long as we deserve to. What our readers think. So we've made our editorial pages readers think does make a difference. Write on. a kind of community soapbox. Fact is, last year Corporate Secretary, Gannett Co., Inc., J alone over 80,000 Gannett readers in 16 states 55 Exchange St., Rochester, N.Y. 14614 Gannett

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