Quick Start Portable External Hard Drive Guide Contents • Seagate external hard drive with a USB 2.0 interface • USB 2.0 ‘Y’ cable • Quick Start Guide • Seagate Extra Value CD

Requirements

Windows • Windows XP • Windows 2000 Pro • Windows Me • Windows 98SE Macintosh Your new Seagate® portable hard drive enables • Macintosh System 9.2.2 you to easily add disc space to your laptop (or later) or Mac OS X or desktop system, and the convenient size enables you to take the drive with you. Plus, connecting it couldn’t be easier—in most cases, you can just plug it in. You will be ready to go within seconds!

2 Quick Start Guide Setup Note: If your computer does not supply USB 1.1 connectors enough power to the drive through the only support transfer Your Portable External Hard Drive one USB “Data + Power” connector, plug rates of 12 Mbits/sec. comes with a special USB cable. in the unused connector on the ‘Y’ cable This is not ideal for disc to another USB port on your computer drives. To take advantage This cable is shaped like the letter (or a powered USB hub). This additional of the speed of this disc ‘Y’ with one USB connector on connection may be needed to provide drive, connect it to a one end of the cable and two additional power to the drive and is only computer that supports required if connecting the “Data + Power” high-speed USB 2.0. connectors at the other end of the connector alone does not power up High-speed USB 2.0 cable. This cable supplies power the drive. supports transfer rates to the drive and handles the data up to 480 Mbits/sec (40 times faster than going between the drive and your USB 1.1). computer—this means you don’t have any other cables to connect. Note. A DC receptacle is

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Power + Data available near the USB 1. Connect one end of the Data + connector on the USB ‘Y’ cable to your Portable Power portable hard drive to Power drive and the connector end Only enable the use of an external DC power sup- labelled “Data + Power” to any ply. This power supply one of the USB ports on your may be used to provide computer. The drive does not necessary power to the portable hard drive in the have a power switch, so if event an extra USB port your computer is powered on, is not available or the

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Power the drive will begin spinning + Data USB port(s) don’t provide Power enough power. See page as soon as you connect it to Only Data + Power 22 for specifications. your computer.

Portable External Hard Drive 3 2. See below for Windows OS sure you have downloaded and information, or page 7 for installed the latest service packs Macintosh OS information. from Microsoft to ensure that you These sections provide have the latest drivers available instructions about how to: for your OS. • Install drivers Note. Certain OEM installations of Windows Me call for a file named • Reformat and partition the drive USBNTMAP.SYS while attempting to • Dismount the drive load drivers for the portable drive. This file can be located on the Windows Me Installing drivers and reformatting installation or recovery CD in the are steps you only need to do WIN9x\BASE2.CAB folder. one time. After that, you can use Windows 98SE: When you connect the drive by just connecting the the drive to your computer, USB cable. Windows 98SE displays the Add New Hardware wizard. This means Windows OS the wizard needs to find the USB drivers included on the Seagate Installing drivers for your Utility Toolkit CD. Follow these operating system (OS) steps to install the drivers: Windows XP/2000 Pro/Me 1. Insert the Seagate Utility operating systems have built-in, Toolkit CD in your computer’s up-to-date drivers for a USB CD-ROM drive. interface. You don’t need to install 2. Click the Next button. The any drivers if you are using one of wizard displays a screen with these operating systems, but make two options.

4 Quick Start Guide 3. Select the Search for the best you can reformat with either driver for your device option. the built-in Disk Management The wizard displays four application provided by Microsoft, check boxes. or the Seagate DiscWizard™ for 4. Select the CD-ROM and Specify Windows application located in location options. Locate the the files directory of the Seagate drivers in the Drivers USB Extra Value CD. Win98 directory. Caution. Reformatting destroys all data on 5. Click the Next button. The the drive. Back up any data that you want to keep before you reformat the drive. wizard installs the appropriate drivers on your computer and To use the Disk tells you when it has finished. Management application: 6. Click the Finish button to 1. Click Start, click Run, type complete the installation. compmgmt.msc, and then 7. Restart your computer. Your click OK. new drive is ready to use. 2. In the console tree, click Disk Management. The Disk How to reformat and/or Management window appears. partition your drive Your discs and volumes Your drive is factory-formatted are displayed. for a FAT32 file system and no 3. Right-click on the drive you want further formatting is needed for to reformat (or partition) and use Windows operating systems. the options provided to reformat However, if you are using Windows or partition the drive. 2000 Pro or Windows XP and you prefer to use an NTFS file system,

Portable External Hard Drive 5 To use the DiscWizard for Windows below, and then purchase and application, launch the DiscWizard install—on your Windows system— for Windows application in the available third-party software that Files directory on the Seagate allows your Windows system to Extra Value CD and follow the read from and write to a drive that easy-to-use, on-screen instructions. is formatted for a Mac OS. Caution. Do not leave your drive in its Data-sharing between pre-formatted FAT32, single partition Windows and Macintosh condition if you intend to transfer data systems between Mac and Windows systems. Doing so will result in data loss. Seagate does not recommend that you use your external hard Dismounting your drive drive to share data between with Windows OS Windows and Macintosh Caution. Never physically disconnect any operating systems. This is cable attached to the drive when the drive primarily due to all of the variables LED indicates disc activity—doing so will in OS types and versions, formats probably result in data loss. and partitions, interfaces, and third-party connectivity software How to dismount and packages. If you absolutely must disconnect the drive use your external hard drive to 1. Close all windows and quit all share data between Windows running applications that are and Macintosh systems, initialize stored on the drive or that are your drive (before you use it!) for using data stored on the drive. a Macintosh OS, as described

6 Quick Start Guide 2. Click the icon in your system of the Mac OS format types What is partitioning? before you use it with your Partitioning divides tray that represents the Safely the disc into separate Remove Hardware function, Macintosh operating system. volumes. It does not and then select the Seagate Reformatting takes only a few increase the capacity seconds using Apple’s Disk Utility, of the drive. Creating more external drive. than one partition can be Note. The system tray is the area in the which comes with your Mac OS. helpful in organizing your lower right portion of your desktop near Caution: Formatting destroys all data on information. For example, the clock. the drive. If you have data that you want to you might want one keep, back up the data before formatting volume (partition) to store Windows OS displays a message the drive. Seagate is not responsible for your backups and one when it is safe to disconnect the lost data. volume for applications USB cable. or other information. Each volume receives its own How to reformat and/or drive letter, so each Macintosh OS partition your drive volume appears to be 1. Open Disk Utility, which is a separate disc drive in Windows Explorer. Format (initialize) for located in Applications/Utilities. Macintosh OS In Mac OS 9, this utility is named Your new Seagate external hard Drive Setup. drive is factory-formatted with a 2. Select the disc that you want FAT32 file format. Although your to reformat and/or partition Macintosh operating system may in the left column. Be sure to recognize and mount your new select the new drive, and not drive with this format, FAT32 is an existing drive that may contain not recommended for use with data, because reformatting a Macintosh OS. You must and/or partitioning erases all format your drive using one data on the selected drive.

Portable External Hard Drive 7 3. Click Partition if you want to partition the drive to create two partition your drive into multiple or more volumes, each volume volumes, or click Erase to will have a drive icon and label. reformat the drive as one volume. Partitioning is not required; if you Sharing data between select Partition, continue to the Windows and Macintosh next step. For Erase, you’re systems done! Seagate does not recommend that 4. Choose the number of you use your external hard drive to partitions from the Volume share data between Windows and Scheme pop-up menu. Click Macintosh operating systems. each partition and enter a name, This is primarily due to all of the select a format, and enter a variables in OS types and versions, size for each partition. (You can formats and partitions, interfaces, also drag the partitions to change and third-party connectivity the size.) Select the Mac OS software packages. If you absolutely Extended format for each must use your external hard drive partition unless you have a to share data between Windows specific need to select any other and Macintosh systems, initialize available Volume Format option. your drive (before you use it!) for a 5. Click Partition, and then click Macintosh OS, as described above, Partition again. Your drive and then purchase and install—on appears on your desktop with the your Windows system—available volume label(s) you entered in the third-party software that allows steps above. If you elected to

8 Quick Start Guide your Windows system to read How to dismount and from and write to a drive that is disconnect the drive in formatted for a Mac OS. Mac OS X and Mac OS 9 Caution. Do not leave your drive in its 1. Close all windows and quit pre-formatted FAT32, single partition all running applications that are condition if you intend to transfer data stored on the drive or that are between Mac and Windows systems. Doing so will result in data loss. using data that is stored on the drive. Macintosh OS interface drivers 2. In Mac OS X, drag the Seagate Macintosh OS X and OS 9 have external-drive icon to the trash icon in your Dock area. In Mac built-in, up-to-date drivers for a OS 9, drag the Seagate external- USB interface. You don’t need to drive icon to the trash icon. install any drivers if you are using a Macintosh OS. 3. You can safely disconnect your hard drive when the drive Dismounting and icon disappears from your disconnecting your drive desktop and the drive LED with Mac OS is not lit.

Caution. Dismount the drive before disconnecting the USB cable from the drive. The drive will spin down when you dismount the drive. You can then discon- nect the USB cable and move the drive.

Portable External Hard Drive 9 BounceBack Express MP3 players, memory card readers, and so forth) that are Note. Included with BounceBack Express allows you to not involved in the backup. capacities of 100GB automatically copy files from your and above. hard drive to your external drive. It Note. For detailed BounceBack Express installation and usage, click the ? button on supports Windows 2000 Pro. Note. BounceBack the BounceBack ControlCenter main Express software menu, or launch the BBHelp.chm file in the (version 7.0 or higher) Before you install BounceBack CMS folder on the CD. is not backward Express compatible with earlier Installing BounceBack Seagate Portable Drive • Disable all virus-protection Express software models. You should only programs. use the software on 1. Insert the Seagate Disc Utility the CD that is provided • For Windows 2000 Pro or XP CD. Install BounceBack Express with the drive. users in a corporate environment, from the menu. Note: BounceBack log on as a local administrator. Express software does Check with your system adminis- Note. If the BounceBack ControlCenter not support Mac OS. trator for details. fails to appear: • If you are backing up to an Windows OS users: Double-click external device, make sure the the CD icon, open the CMS folder, external device is connected to and then click BBSetup.exe. and working properly with your 2. Click Install on the BounceBack operating system. Express menu. • Disconnect all other external storage devices (for example, hard disc drives, DVD, CDR,

10 Quick Start Guide 3. Follow the on-screen instructions 8. Registering your product enables to install the software. Several CMS to provide you with more applications are installed. effective technical support. 4. Once the InstallShield Wizard has Upgrade Info takes you to the started the installation process, CMS web site and provides several screens will be displayed the latest information on in quick succession. BounceBack software. 5. On the License Agreement Register Now takes you to the screen, click I accept the terms CMS web site to register your of the license agreement to copy of BounceBack Express. indicate that you agree to the Register Later continues with terms of the License and to the installation. continue the installation. After returning from the CMS 6. On the Choose Destination Products registration website, Location screen, click Next to click OK to continue the accept the default location for installation process. installing BounceBack or use the A splash screen will be displayed Browse button to select another for a few seconds while the location. BounceBack Control Center 7. Click Yes to create the default is loaded. folder or your own folder name. On the Choose Destination Location screen, click Next to continue. This displays a screen showing the installation’s Setup Status.

Portable External Hard Drive 11 Configuring your first backup Note. The size shown will start at 0 and increment, as the size of each file in the 9. When the BounceBack Control backup set is determined. Center displays, you are offered 3 choices for your first backup 10. The BounceBack Installation Full System, My Documents, screen will then show the esti- and Let Me Choose. mated time it will take for your Full System will setup a backup first backup to run completely. set that includes all files and Click Backup Now to continue folders on your computer. This with the next step. setting requires a backup device Clicking Backup Later halts be connected to the computer. the installation process with a Backup Device List identifies data set created but no backup available hard drives for backup having taken place. If you want use and allows you to select to make use of any of the an available device for the full advanced settings features for system backup. the backup, select Backup Later, and then select Settings Backup Set Schedule allows from the BounceBack Control you to manually launch a backup Center. operation or to schedule back- ups to be launched. Note. The sooner you run your first backup, the sooner your data is Backup Sizing scans the folders protected! and files on the system drive and determines the total size of the files to be backed up.

12 Quick Start Guide 11. After clicking Backup Now, the tray and select BounceBack Backup Scan and Backup in ControlCenter and click the Progress screens display the Backup button on the progress of the initial backup. BounceBack Control Center.

Note. An option exists on this screen to • Auto Launch. Any time you con- allow you to view a detailed file by file nect a configured and supported progress as the backup process is running. external backup device to your If the View Detailed Progress option is clicked, the speed of the backup process computer, this feature scans your will be slowed down substantially. system disk for new or modified files and automatically backs 12. Click OK to use other them up to the backup device. BounceBack functions—such as associating a password with To temporarily turn off the Auto a backup device or creating Launch feature, click on the Backup Sets—or close the BounceBack icon in the system tray, application. and select Disable BounceBack Launcher. Subsequent backups • Scheduled Backups. Use the After the initial system backup, you Settings function from the have a number of backup options BounceBack ControlCenter to including: create or modify Backup Sets • Manual Backups. To run a and schedule their run times. manual backup using the default Backup Set, click the BounceBack icon in the system

Portable External Hard Drive 13 File restore restore. You will see the file BounceBack Express backs up details on the right side of the data in the operating system’s screen. native file format and uses the same 3. Note the Status information for directory structure (folders and files) the files. as the original data. This makes it Unchanged—the file on the easy to find and restore files from backup drive unit is the same as the backup drive using Windows the file on your hard drive. Explorer in Windows OS. Older—the file on the backup BounceBack QuickRestore for drive unit is older than the file on Windows 2000 Pro and XP your hard drive. BounceBack QuickRestore can Newer—the file on the backup restore files and folders from the drive unit is newer than file on backup drive quickly and easily. your hard drive. The steps to restore data are as Deleted—the file on the backup follows: drive unit represents a file that 1. Start BounceBack ControlCenter has been deleted on your hard and select Restore. drive. 2. In the left side of the 4. Click on the file(s) you want to BounceBack QuickRestore box, restore. navigate to the backup that con- tains the file(s) you want to

14 Quick Start Guide 5. Select the Restore Path: ControlCenter menu to access it. • Select Restore to original You can also find it online at location. www.cmsproducts.com/support. Help documentation is also inte- 6. Click the Restore button. grated within the BounceBack 7. Select the Restore Option you Express software. want and click OK: • Overwrite Existing Files without Want advanced features? Asking As a BounceBack Express user, • Prompt before Overwriting you can upgrade to BounceBack • Do Not Overwrite Existing Files Professional, an extended version 8. BounceBack QuickRestore scans of BounceBack Express, with and verifies that the hard drive advanced features that provide an has enough space to accept the all-inclusive disaster-recovery and restore. Click Continue on the backup solution. Statistics screen. 9. BounceBack restores the file(s) and reports under Restore Totals. Click OK to return to BounceBack. Additional documentation A detailed BounceBack Express user’s manual is included on the Seagate Disc Utility CD. Click (?) icon on BounceBack

Portable External Hard Drive 15 Special features include • The versioning feature provides bootability, advanced users an innovative backup restore, synchronization, process that allows access to and versioning. older versions of files from any • The bootability feature creates date a backup was performed. a bootable drive image that For more information about the enables users to instantly recover BounceBack Professional software from a disaster by either using upgrade, contact CMS or, to purchase the rescue CD or by exchanging BounceBack Professional, visit the CMS website at www.cmsproducts.com/ the internal PC hard drive with seagate/upgrade, or call CMS Products the backup drive. Sales at 714-424-5520 or 800-327-5773. • The advanced restore function provides a graphical user inter- face to compare and manage information on the source drive and backup drive, allowing users to restore lost or corrupted data. • The synchronization feature automatically scans both the computer and the backup drive for changed files, and synchro- nizes out-of-date versions with updated versions of the files.

16 Quick Start Guide Troubleshooting Windows-specific problems First, make sure you have the Problem: My operating system latest Microsoft operating system reports the capacity as much less service packs and other Windows than the capacity indicated on the updates installed on your system drive I purchased. before you spend time looking for Resolution: Disc drive a drive problem. These service manufacturers consider 1 Gbyte packs are issued to fix bugs, to equal 1,000,000,000 bytes. add drivers, and enhance the However, your computer operates security features of your system. at a binary level, which considers See http://support.microsoft.com 1 Gbyte to equal 230 which equals for details about how to install 1,073,741,824 bytes. So, for service packs and Windows example, even though a 40-Gbyte updates in your system. Contact drive stores 40 Gbytes of data Microsoft Customer Service for when you think in terms of 1 Gbyte information about obtaining these equals 1,000,000,000 bytes, your system enhancements if you don’t system will report a lower capacity have Internet access. due to the operating system’s Problem: The drive is connected method of calculating the value to the USB port, but the computer of each gigabyte. This means does not recognize the drive. your operating system may report that your 40-Gbyte drive has Resolution: Check Power. a capacity of approximately Confirm the drive has power and 37 Gbytes, the binary equivalent that the drive LED flickers on and of 40,000,000,000 bytes. off when you plug in the drive. If the light does not flicker on and

Portable External Hard Drive 17 off, check to ensure that the USB USB 2.0 in Service Pack 1; cable is plugged in firmly. Windows 2000 Pro added support Confirm that the USB cable is for USB 2.0 in Service Pack 3 and plugged in to the computer and the improved the support in Service drive. Remove any hubs and plug Pack 4. Windows Me does not the drive directly into the USB port include native support for USB 2.0, on the computer. so you should use the latest drivers provided by the USB host adapter Check Device Manager to manufacturer. If the USB port is on confirm the USB host controller the motherboard, you should use is properly configured. To open the latest drivers provided by the Device Manager (Windows motherboard manufacturer. If the XP/Windows 2000 Pro), right-click host controller is not seen in Device My Computer, choose Manage, Manager, it is probably disabled in and then choose the Device the computer BIOS. Manager icon from the tree. Check Device Manager to confirm If the host controller is in Other the USB hard drive is detected Devices, then additional drivers and configured properly. If not, are required for the host. Check disconnect and reconnect the with the PCI card vendor or drive using a different USB port. motherboard vendor for the appropriate drivers. USB 2.0 controllers usually require a service pack to operate properly. Windows XP added support for

18 Quick Start Guide If, after following the steps above, Problem: The drive doesn’t operate Note. A DC receptacle is you still have a problem, contact in high-speed mode when connect- available near the USB connector on the Seagate support. ed with the USB cable. portable hard drive to enable the use of an Problem: Drive clicks or beeps Resolution: Windows XP added external DC power sup- when I plug it in and does not show USB 2.0 support with Service Pack ply. This power supply up in My Computer. 1 or higher installed. For information may be used to provide on obtaining the latest Service necessary power to the Resolution: This error commonly portable hard drive in the Pack, visit Microsoft’s support event an extra USB port occurs with the Portable drive if it web site. is not available or the is plugged into a USB 1.x port or USB port(s) don’t provide into a un-powered USB hub. The Windows 2000 Pro has a patch enough power. See page portable drive comes with a special to support USB 2.0. Download this 22 for specifications. USB cord that allows the drive to patch through the Windows Update pull additional power from another feature in the operating system. USB connector. If your drive clicks Service Pack 4 for Windows 2000 when you plug it in then first plug in Pro also addresses several issues the Power cable then plug in the that you might experience with USB “Data + Power” cable. 2.0; so applying the service pack may be the best way to gain the If you are using the drive with maximum performance from your a Powered hub or with a USB 2.0 USB 2.0 drive. Microsoft document port this should not be number 319973 necessary. (http://support.microsoft.com) describes how to apply the updates. Also see Microsoft

Portable External Hard Drive 19 Knowledgebase Article 260910 for Macintosh-specific more information. problems Windows Me does not have native First make sure you have the support for USB 2.0, so you should latest Apple operating system use the latest drivers for your USB software updates installed on your host adapter. These drivers must computer before you spend time be provided by your host adapter looking for a drive problem. These manufacturer (or motherboard updates are issued to fix bugs, add manufacturer if the USB ports are drivers, and enhance the security on the motherboard). features of your computer. To check for software updates using Mac OS Windows 98SE does not have X, open the Software Update sys- native support for USB 2.0, so you tem-preference panel and click the should use the latest drivers for Check Now button. You must your USB host adapter. These be connected to the Internet drivers must be provided by your to check for and download a soft- host adapter manufacturer (or ware update. motherboard manufacturer if the USB ports are on the motherboard). You will also need drivers for your Seagate hard drive if you are using the USB port in Windows 98SE (see www.seagate.com/support/kb/ disc/faq/external_usb_drivers.html).

20 Quick Start Guide Problem: The drive does not mount at all, and no error message appears on my screen when I connect the drive. Resolution: Use Apple’s Disk Utility to locate, initialize, and mount the drive. Problem: The Macintosh OS displays the following message when I connect the drive to my system: “Unable to read volume—must initialize.” Resolution: Your Mac OS does not recognize the drive format. Use Apple’s Disk Utility to initialize the drive with a Mac OS Extended format.

Portable External Hard Drive 21 Appendix Note. The max voltage at 0.0A shall be less than or equal to 5.62Vdc. Min voltage at If you should need an external DC 1.3A shall be greater than or equal to power supply, please ensure it 5.18Vdc meets the following specifications: Step load variation: AC input voltage: 0 to 90% 90VAC to 264VAC Max current: AC input frequency: 1.3A 47Hz to 63Hz Power: Over-Voltage protection: 7W typical Yes Ripple: Short Circuit Protection 50mVp-p max from (current limiting): 10Hz to 100Mhz Yes Efficiency: Nominal DC voltage: Better than 75% typical 5.4 VDC Temperature range: Max DC voltage variation from 0°C to 45°C nominal under all conditions Humidity: including temperature range, 20% to 90% min to max current, and step load variations): Emissions: +/- 4% FCC class B, EN 55022 B Agency approvals: CSA, UL, CE, FCC

22 Quick Start Guide Portable External Hard Drive 23 Seagate Technology Copyright © 2006 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC. DiscWizard and SeaTools are registered trademarks or trademarks of Seagate Technology LLC. Other product names are registered trademarks or trademarks of their www.seagate.com owners. Seagate reserves the right to change, without notice, product offerings or specifications. One gigabyte, or GB, equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting. Quantitative usage examples for various applications are for illustrative purposes. Actual quantities will vary based on various factors, including file size, file format, features and application software. No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC. P/N: 100412920 04/06