Federal Ministry for European and International Affairs Minoritenplatz 8 A-1014 Vienna Tel: During office hours on work days between 9 a.m. and 5 p.m. 0 50 11 50-0 / international: +43 50 11 50-0 or: (01) 90 115-0 / int.: (+43-1) 90 115-0 For general information: 0800 234 888 (toll free number, cannot be dialled from outside Austria) Fax: 0 50 11 59-0 / international: +43 50 11 59-0 or: (01) 904 20 16-0 / international: (+43-1) 904 20 16-0 E-Mail:
[email protected] Internet: www.bmeia.gv.at Citizens’ Help Desk In case of emergency abroad the Citizens’ Help Desk can be reached 24 hours a day: Tel: 0 50 11 50-4411 / international: +43 50 11 50-4411 or: (01) 90 115-4411 / international: +43 1 90 115-4411 Fax: 0 50 11 59-4411 / international: +43 50 11 59-4411 or: 0 50 11 59-245 / international: +43 50 11 59-245 or: (01) 904 20 16-245 / international: (+43-1) 904 20 16-245 E-Mail:
[email protected] Assistance services available to Austrian citizens abroad are detailed on the homepage of the Federal Ministry for European and International Affairs at www.bmeia.gv.at under “Service”. Austrian Foreign Policy Yearbook 2008 Report by the Federal Minister for European and International Affairs Proprietor and Publisher: Federal Ministry for European and International Affairs A-1014 Vienna, Minoritenplatz 8 Austria Edited and Coordinated by: Thomas Schlesinger Christoph Weidinger Clemens Geelhaar Monika Lemmerer English translation coordinated by: Sabine Hübler Printed by: Manz Crossmedia GmbH & Co KG A-1051 Vienna, Stolberggasse 26 Austria The original German version is available at: www.bmeia.gv.at, or in printed form in the Information Management, Documentation, Knowledge Management Department at the Federal Ministry for European and International Affairs Preface In 2008, the international community faced a number of very special challenges, ranging from the global economic crisis and the problems of the European energy supply at the beginning of the year to the conflicts in Georgia and Gaza.