Referral Guide – South Queens Sewage Incident
For more information regarding the South Queens Sewage Incident, please go to on.nyc.gov/queens-sewage-backup
Service Service Provider Explanation of Services Contact Information
Call: 212-669-3916, Monday – Friday, 9am - 5pm Reimbursement Comptroller’s Office • Water Damage Claim Form and Repairs • Personal Injury Claim Form www.comptroller.nyc.gov Services File a Claim
Department of Environmental Protection (DEP)/Department Air Monitoring of Health and Mental Hygiene • Air quality testing Call: 347-832-7496, Monday - Friday, 9am - 5pm (DOHMH)
Allen Outreach Ministry Church 111-54 Merrick Boulevard Allen Outreach Ministry • Food pantry Queens, NY 11433 Church • Soup kitchen Food Pantry: Thursday, 11am - 1pm Soup Kitchen: Monday, 11am - 1pm; Thursday, 11am - 1pm
Beraca SDA Church 91-19 191 Street Beraca SDA Church • Food pantry Queens, NY 11423 Food Assistance Wednesday, 10am - 11am
General Call Center Call 718-722-6001, Monday - Friday, 9am - 5pm • Food pantry referrals
Catholic Charities of • Case management Main Walk-In Center Brooklyn and Queens • HomeBase Services 191 Joralemon Street, 1st Floor Brooklyn, NY 11201 Monday, Tuesday, Wednesday, Friday, 9am - 4pm Thursday, 9am - 1pm
1 For Official Use Only Additional Information available by calling 311 Last Updated: 1/7/2020 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115) Referral Guide – South Queens Sewage Incident
• Food pantry referrals Catholic Charities of Jamaica Walk-In Center • Case management Brooklyn and Queens - 91-14 Merrick Blvd., 6th Floor Jamaica, NY 11432 • HomeBase Services Continued Tuesday and Friday, 9am - 4pm
The Harding-Ford Vision 157-22 South Road • Food pantry The Harding-Ford Vision Queens, NY 11433 • Soup Kitchen Food Pantry: Wednesday, 10am - 2:30pm; Saturday, 8am - 12pm Soup Kitchen: Wednesday, 11am - 1pm
Project Hope Charities 170-20 140th Avenue Food Assistance Project Hope Charities • Food pantry Continued Queens, NY 11434 Saturday, 11am - 1pm
• Food Pantry Jamaica Citadel • Soup Kitchen 90-23 161st Street The Salvation Army • Clothing Jamaica, NY 11432 • Spiritual Counseling Monday - Friday, 9am - 5pm
Walk In Love Family Life Christian Center 202-11 Jamaica Avenue Walk In Love Family Life Queens, NY 11423 • Food pantry Christian Center Wedesday: 1pm - 2:30pm; Thursday, 5:30pm - 6:30pm; Sunday, 12pm - 1pm
• General assistance (Emergency Housing Housing American Red Cross and Immediate Needs) • Call: 877-REDCROSS Assistance
2 For Official Use Only Additional Information available by calling 311 Last Updated: 1/7/2020 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115) Referral Guide – South Queens Sewage Incident
• HomeBase housing Catholic Charities Brooklyn assistance • Call: 718-722-6001 Queens • Move in assistance • Monday - Friday, 9am - 5pm through the One-Shot Deal Program
*Income-Based • HomeBase housing assistance • Financial counseling CCNS: 161-10 Jamaica Avenue, 5th Floor • Landlord and family Jamaica, NY 11432 Department of Social mediation 718-674-1000, Monday - Friday, 9am - 5pm Services • Referrals to community (DSS) Housing social services For eligibility, please check www.nyc.gov/site/dss/index.page Assistance • Assistance purchasing Continued furniture and other items that stabilize a doubled up housing option • Food stamps
Queens
*Income-Based www.coalitionforthehomeless.org/get-help/im-in-need-of-housing/ • Move in assistance HRA Center in Jamaica Human Resources through the One-Shot 165-08-88th Avenue Administration (HRA) Deal Program Queens, NY 11432 • Security deposits, first 718-523-2146 / 718-883-8250 month’s rent Monday - Friday 8:30am - 5pm
For eligibility, please check www.nyc.gov/site/hra/index.page
• Main Contact Number: 718-291-7400, Monday - Friday, 9am - 5pm Legal • Insurance counseling Neighborhood Housing • Main Office: Counseling / • Rehab / repair assistance Services of Jamaica (NHS 89-70 162nd Street Repair • Financial counseling Jamaica) Jamaica NY 001432 Counseling • Emergency loan program Monday - Friday, 9am - 5pm
3 For Official Use Only Additional Information available by calling 311 Last Updated: 1/7/2020 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115) Referral Guide – South Queens Sewage Incident
• Tenant/landlord disputes • Main contact number 212-613-5000, Monday – Friday, 9am - 5pm Legal • Insurance counseling • Legal Hand Jamaica – Walk in Center Counseling / New York Legal Assistance • Eviction 149-13 Jamaica Avenue Repair Group (NYLAG) prevention/foreclosure Jamaica, NY 11432 Counseling counseling 718-593-219 Continued • Financial counseling Monday - Friday, 9am - 5pm
• 24/7, confidential and multi-lingual crisis support services for individuals and families struggling with emotional 24 hour hotline: 888-NYC WELL (888-692-9355) distress or other mental health concerns related to any natural or human- • For Spanish, press 3 caused disaster For more information + chat option Text “WELL” to 65173 • Vibrant Emotional Health administers the national Disaster Distress Helpline (24/7 hotline): 800-985-5990 Department of Health and Disaster Distress • For Spanish, press 2 Mental Hygiene (DOHMH) Helpline for SAMHSA, • available to anyone in SMS text “TalkWithUs” to 66746 • U.S., including territories For Spanish text “Hablanos” to 66746 Emotional & • Vibrant Emotional Health Visit: disasterdistress.samhsa.gov Spiritual Care operates NYC Well for the NYC DOHMH, available to anyone in New York City
New York Disaster • Referrals to spiritual care • Call: 212-669-6100, Interfaith Services providers and trained Monday - Friday, 9am - 5pm (NYDIS) disaster chaplains
The Salvation Army Greater • Emotional and spiritual care • Call: 212-337-7200, New York services Monday - Friday, 9 am - 5 pm
4 For Official Use Only Additional Information available by calling 311 Last Updated: 1/7/2020 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115) Referral Guide – South Queens Sewage Incident
For inquires and assistance, your elected officials’ contact information is provided below
Name Address Methods of Contact and Hours
• Call: 718-658-3308 Queens Community • 90-28 161st Street • Email: [email protected] Board 12 Jamaica, New York 11432 • Monday - Friday, 9am - 5pm
• Call: 718-206-2068 Councilmember • 165-90 Baisley Blvd • Email: [email protected] Adrienne Adams Jamaica, NY 11434 • Monday – Friday, 9AM – 6PM Local Elected Official Offices • Call 718-322-3975 Assemblymember • 142-15 Rockaway Blvd • Email:[email protected] Vivian Cook Jamaica, NY 11436 • Monday – Friday, 9AM – 5PM
• Call: 718-523-3069 State Senator James • 142-01 Rockaway Boulevard • Email: [email protected] Sanders South Ozone Park, 11436 • Monday – Friday, 9AM – 5PM
• Call: 718-725-6000 Congressman • 153-01 Jamaica Avenue, 2nd • Monday – Friday, 9AM – 5PM Gregory Meeks floor • https://meeks.house.gov/ Jamaica, NY 11432
The 149th Civic Street South Ozone • President Khari White • [email protected] Association Civic Association • Vice President Aracelia Cook
5 For Official Use Only Additional Information available by calling 311 Last Updated: 1/7/2020 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115)