TALENT MANAGER, LEARNING & DEVELOPMENT

POSITION: Talent Manager, Learning & Development (part time - 0.6 FTE) RESPONSIBLE TO: National Manager, Learning & Development DIRECT REPORTS: Facilitators in Training and Facilitators (casual employees) CONTRACT DURATION: Permanent

Reach is a for-purpose youth organisation that aims to improve the wellbeing of young people so they can get the most out of life.

Each year at least 30,000 young people aged 10-18 OUR VISION experience Reach through our youth-led workshops – designed and delivered by our young crew. Our workshops are safe and supportive spaces where That every young person has the support and self- teenagers can share stories and experiences belief they need to fulfil their potential and dare to honestly, improve their self-awareness, and build dream. deeper more meaningful connections. Independent

research has found that Reach can improve the OUR MISSION wellbeing of young people by significantly enhancing their feelings of meaning and engagement. To encourage young people, no matter what their circumstances, to believe they can achieve. For the past 22 years, Reach has improved the wellbeing of over 780,000 young people. WHO ARE THE CREW?

The Learning & Development Talent Manager works very closely with Reach’s crew, who are accredited as Facilitators in Training and Facilitators (FITs and FACs). The Reach Crew is a group of young people who are committed to creating, designing, and delivering experiences for other young people to learn more about themselves and connect with others. The Reach Crew consists of both volunteers and casual employees.

OUR CORE VALUES

GROWTH HONESTY Challenging Be authentic and ourselves to explore open with trust, the unknown and understanding and break out of comfort vulnerability zones

INTEGRITY CONNECTION Aligning our words Engaging with trust, and actions understanding and vulnerability

RESPECT PASSION Appreciating and Demonstrating heart, valuing people, fire, inspiration and opportunities and strength in all that we property do

PURPOSE AND FOCUS OF THIS ROLE

The Talent Manager is responsible for processes and frameworks to ensure a constant flow of engaged, supported and talented crew through Reach nationally. Working closely with the National Manager, Learning and Development, you will provide people management to the Facilitators in Training and Facilitators (FITs and FACs), oversee workforce planning and manage development programs for our Reach talent. The Talent Manager also shares responsibility with the National Manager of Learning and Development and the HR Manager, for the annual Advanced Skills training calendar, which supports to development of all Reach People (Crew, Staff, Supporters).

RESPONSIBILITIES

PEOPLE MANAGEMENT • Lead, coach and manage FITs and FACs that are working at Reach in a casual capacity • Liaise with the VIC and NSW Programs teams to ensure that these FITs and FACs have access to and are engaged in a balance of program opportunities • Implement a performance management process to ensure the FITs and FACs have clear goals and responsibilities and have access to feedback about their performance • Manage the induction of newly accredited FITs and FACs • Annually review the crew development program for the purpose of continuous improvement.

TRAINING MANAGEMENT • Manage the annual Advanced Skills training calendar with support from the Administrative Coordinator • Liaise with HR Manager and National Manager, Learning and Development to ensure the Advanced Skills training offerings are matched to the needs of the Crew and Staff cohorts.

WORKFORCE PLANNING • Identify current and projected capacity and capability of Crew • Develop and implement strategies to increase capability and capacity • In collaboration with the Programs team, manage workforce planning to ensure there is alignment in program delivery expectations and crew capability. Review and adjust, as required.

TALENT MANAGEMENT • Manage the accreditation process for FITs and FACs in collaboration with State L&D Managers • In collaboration with Crew Trainers, Program Trainers and State L&D Managers, identify talented and skilled crew with high potential to become or further develop as Facilitators and ensure a guided development pathway is established • Ensure talent management and development approaches are aligned Nationally • Match program and development opportunities for identified crew and facilitators with high potential. Seek out development opportunities for crew and facilitators to support their ongoing growth and development • Manage the Program Selection process in collaboration with the Manager, Programs in NSW and VIC.

OTHER RESPONSIBILITIES • Provide information, analysis and reports as required to meet business management and external reporting requirements • Ensure the safety and support the wellbeing of crew and young people • Encourage crew to understand and deliver a high level of accountability and professionalism to support their growth in and out of Reach • Build respectful, trusting and healthy relationships with crew, staff and volunteers based on honest and clear communication • Embrace and maintain an up-to-date understanding of, and commitment to, Reach’s philosophies, programs and messages at all times and be able and willing to advocate for Reach, as opportunities arise • Demonstrate knowledge of, and a commitment to complying with: Reach’s Young Persons Wellbeing Policy; the Reach Code of Conduct, and all other Reach policies and programs including OH&S. This includes staff members accepting responsibility for taking reasonable care of their own health and safety, and the health and safety of others.

KEY SELECTION CRITERIA

QUALIFICATION / EXPERIENCE • Highly desirable: Tertiary qualification in a discipline relating to human development (eg, Organisational Development; Coaching) • Desirable: Other tertiary qualification relating to human behaviour – Psychology, Social Work, Human Resources • Preferred: Certificate IV in Workplace Training and Assessment

SKILLS AND EXPERIENCE • Experience working with/in partnership with young people • Knowledge, interest in and understanding of issues that affect youth • IT confidence including social media skills • Demonstrated ability to work with flexibility and adaptability in a changing and complex environment • Strong relationship skills, leadership and coaching capabilities • Experience in project management, team coordination as well as excellent administration skills • People management and performance coaching experience • Prior experience in workforce planning and capacity building. • Ability to communicate (written and verbal) in a professional, confident and engaging manner

VALUES / ATTRIBUTES / ATTITUDE • Commitment to the shared values and philosophies of Reach • Passion for the nature of Reach’s work and a willingness to engage personally and authentically with Reach’s work • Strong team and service orientation, including demonstration of being a great team contributor • Passion for growth and learning • Having a growth mindset, and knowing how to get results from yourself and others • Willingness and ability to share own journey and experiences • Open minded and flexible in working with creative, expressive and passionate people

ADDITIONAL INFORMATION AND REQUIREMENTS

• This position is based primarily at 152-156 Wellington St, Collingwood, Melbourne. • Any offer will be subject to a satisfactory Working with Children check prior to starting employment. • Must hold a current Driver’s License for an Australian state and have access to a private vehicle for work use. Travel expenses will be reimbursed in accordance with Reach’s Travel and Expenditure Policy. • After hours’ work will be required for this role. Time in Lieu arrangements are in place, to compensate for the working environment and subsequent working hours that may be expected outside of standard business hours. • Some after hours and weekend participation will be required for organizational events such as Tribal Bond, crew retreats/camps, People’s Camp. • As this is a part time role, some flexibility exists in the days of work. Mondays are essential, as this is when crew training is scheduled. • Salary packaging arrangements are available to all Reach employees.

SO...

IS

THIS YOU?

WHY WORK AT REACH?

We are an inspirational and dynamic youth not-for-profit organisation that maintains a strong youth voice throughout our organisation.

Reach has a vibrant and collaborative culture where people are energetic and passionate about making a difference in the lives of young people to help them reach their full potential.

At Reach, we encourage our people to develop skills and to grow within the organisation. Also, our people have access to a range of competitive staff benefits and the opportunity to work in a creative and fun workplace with like-minded people working both independently and as part of a team.

Overall, we are constantly striving to encourage our own people and all young people, no matter what their circumstances, to achieve their dreams.

YOU GET TO MAKE A DIFFERENCE IT’S SERIOUSLY FUN

• We value people being real and honest with • Our workplaces are creative and vibrant. each other. • Reach has a “young energy”. • We encourage people to think about and do things differently. • Staff, volunteers and visitors find Reach to be a warm and friendly environment. • Reach is a strong and well-known brand in the NFP sector with the support of large corporate • Our workplace vibe is fun with a lot of laughter, partners. music and fun activities in the office.

• We are a progressive employer which • There are fun opportunities with other embraces diversity and equality. employees at camps and internal training sessions. • Reach is built on a positive youth development model, promoting well-being by creating safe • Our open plan offices enable good contact and and supportive spaces where young people easy access to other employees. can share their stories and experiences, improve their self-awareness and build deeper, more meaningful connections.

THERE’S ALWAYS ROOM TO GROW AND THE PEOPLE ARE GREAT. AGAIN, IT’S YOU’LL CONSTANTLY BE INSPIRED SERIOUSLY FUN

• We encourage people to follow their dreams, • Employees are encouraged to be authentic and no matter what their circumstances. to be open with others.

• Reach encourages individuals to develop skills, • Our people are young at heart with lots of careers and growth within the organisation. energy, enthusiasm and drive.

• There are growth opportunities for crew and • Reach people are like-minded in terms of their volunteers with suitable skills and experience interest in helping people to realise their full to progress to staff roles. potential.

• We have a collaborative and supportive culture

HAVE SOMETHING TO SAY? GOT A with ongoing celebrations and activities. GOOD IDEA? LET’S HEAR IT! • There are opportunities to be creative at • Our environment is very collaborative. Reach, and creative things happen around you all of the time. • Supportive peers and managers frequently celebrate small wins and group success. • Reach feels very much like working within a family business with family and friends. • Managers are supportive of employee’s personal and professional goals. • Reach’s culture is vibrant and collaborative, and is built around the Reach values – Growth, • Managers are responsive to employee’s ideas Integrity, Passion, Honesty, Connection and and issues. Respect.

• Good communication systems enable employees to know what is happening at all levels of the organisation.

THE ICING ON THE CAKE

• Speaking of cake...we ALWAYS have cake • We have a number of flexible work for someone’s Birthday (which seems to be arrangements: for example, self-funded every few weeks!) leave (up to extra 4 weeks per year; compressed work week; part-time roles). • Salary packaging increases the take home cash for staff via general expenses, meal • Paid study leave is available to our staff. and travel and hire, lease and entertainment packaging options. • We have a staff learning program for work-related development. • Our Employee Assistance Program offers free, confidential counselling for staff and • Our managers are supportive surrounding their family members. return-to-work following maternity leave.

• We support good work-life balance for our • Reach offices (VIC and NSW) are easily people. accessible via transport links and close to shops and cafes. • Our staff can attend Reach programs.