Epic 880 OEM Integration Manual
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OEM Integration Manual P/N 100-88002 Rev F, June 2012 Change History Rev A Initial Release Jan 2009 Rev B Style and formatting update Feb 2009 Added USB Watch dog Added several internal code pages. Rev C May 2009 Added full 128 character support to Code 93 barcodes Rev D Added frame grounding requirements. Aug 2009 Rev E Added additional File status commands Nov 2011 Rev F Major Update and added enhanced features June 2012 Added ticket clearance requirement. Corrected paper thickness specification; 0.56 MM was 0.76 MM, Added large core spindle sleeve picture and revised paper roll core specifications. Updated pictures to show the recessed connector version of the printer Added paper low and universal spindle adjustment procedures Added Enhanced Barcodes Added Enhanced bitmap file printing Added Enhanced Page Mode Added Enhanced Maintenance mode The ability to store multiple field configurations in the printer has been removed. (You can now use Maintenance mode to deal with field configuration.) Documented the rotated character command. Added English to metric conversions in several places. Page ii 100-88002 Rev F Federal Communications Commission Radio Frequency Interference Statement The Epic 880TM Printer complies with the limits for a Class A computing device in accordance with the specifications in Part 15 of FCC rules. These regulations are designed to minimize radio frequency interference during installation; however, there is no guarantee that radio or television interference will not occur during any particular installation. Interference can be determined by turning the equipment off and on while the radio or television is on. If the printer causes interference to radio or television reception, try to correct the interference by one or more of the following measures: 1. Reorient the radio or television receiving antenna 2. Relocate the printer with respect to the receiver 3. Plug the printer and receiver into different circuits If necessary, the user should consult their dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio/TV Interference Problems. This booklet is available from the US Government Printing Office, Washington, DC 20402. Ask for stock number 004-000-00345-4. Canadian Department of Communications Radio Interference Statement The Epic 880TM Printer does not exceed Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Regulatory Compliance FCC Class B CE Mark EN 60950-1 UL 60950-1 CAN/CSA-C22.2 NO. 60950-1 EN55022 EN55024 ROHS 100-88002 Rev F Page iii Disclaimer NOTICE TO ALL PERSONS RECEIVING THIS DOCUMENT: The information in this document is subject to change without notice. No part of this document may be reproduced, stored or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of TransAct Technologies, Inc. ("TransAct"). This document is the property of and contains information that is both confidential and proprietary to TransAct. Recipient shall not disclose any portion of this document to any third party. TRANSACT DOES NOT ASSUME ANY LIABILITY FOR DAMAGES INCURRED, DIRECTLY OR INDIRECTLY, FROM ANY ERRORS, OMISSIONS OR DISCREPANCIES IN THE INFORMATION CONTAINED IN THIS DOCUMENT. TransAct cannot guarantee that changes in software and equipment made by other manufacturers, and referred to in this publication, do not affect the applicability of information in this publication. Copyright © 2008, 2009, 2010, 2011, 2012 TransAct Technologies, Inc. All rights reserved. Revision Level F June, 2012 Printed in USA Trademarks Some of the product names mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective companies. BANKjet, 50Plus, Insta-Load, Ithaca, “Made to Order. Built to Last”, Magnetec, PcOS, POSjet, PowerPocket and TransAct are registered trademarks and Epic 880TM, Flex-Zone, Import, ithaColor, iTherm, KITCHENjet, Momentum, QDT and TicketBurst are trademarks of TransAct Technologies, Inc. Page iv 100-88002 Rev F Table of Contents Change History ....................................................................................................... ii Canadian Department of Communications Radio Interference Statement ....... iii Regulatory Compliance ......................................................................................... iii Disclaimer ............................................................................................................... iv Copyright ................................................................................................................ iv Trademarks ............................................................................................................ iv Table of Contents.................................................................................................... v Figures .................................................................................................................. xiv Tables ................................................................................................................... xvi TM Epic 880 Printer ............................................................ 1 About your TransAct® Epic 880TM Printer ............................................................. 3 Who Should Read This Guide? ............................................................................. 4 What Is Included in This Guide? ........................................................................... 4 Technical and Sales Support ................................................................................. 5 On-line Technical Support ............................................................................................ 5 Telephone Technical Support....................................................................................... 5 Return Materials Authorization and Return Policies ...................................................... 6 Service Programs ......................................................................................................... 6 Sales Support .............................................................................................................. 6 Contact Information ...................................................................................................... 7 TM Epic 880 Specifications and Requirements ............... 9 TM Epic 880 Specifications and Requirements .................................................... 11 Standard Features ................................................................................................ 11 Optional Features ................................................................................................. 12 Enhanced Firmware .............................................................................................. 12 Performance Enhancements .......................................................................................12 Enhanced Barcodes ....................................................................................................13 Top-of-Form Sensor ....................................................................................................13 Ticket length and Transport loop Enhancements.........................................................13 Minimum Ticket length .........................................................................................14 Ticket Retract Feature .................................................................................................14 Enhanced bitmap file processing .................................................................................14 Additional Maintenance mode commands ...................................................................14 General Specifications ......................................................................................... 15 Printer Dimensions ......................................................................................................15 Fully assembled as single unit ..............................................................................16 Weight .........................................................................................................................16 100-88002 Rev F Page v Interface Type .............................................................................................................16 Printer Type ................................................................................................................16 Printer Environmental Conditions ................................................................................17 Reliability.....................................................................................................................17 AC Power Requirements .............................................................................................18 DC Power Requirements .............................................................................................18 Power connector .........................................................................................................19 Frame Ground Requirements ......................................................................................20 Test Standards ............................................................................................................20