Bankjet 2500 Programmer's Guide
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Programmer’s Guide PN: 100-08072 Rev D Feb-2008 Change Log BANKjet® 2500 Programmer’s Guide Change Log Rev 1 Initial Draft Aug 2007 Rev 2 Second Draft Aug 2007 Rev 2 Added Wide Slip Zone commands. Updated statistics tables. Rev 3 Added Enhanced Page Mode Oct 2007 Rev A Initial Release Nov 2007 Rev B Dec 2007 Clarified the enter boot load instructions. Added reference to secondary boot loader document Rev C Jan 2008 Added a section on enhanced POR.INI options. Added a section on error indications Removed references to paper low. (The Bankjet 2500 does not support paper low) Changed the print zone from 2.83 to 2.67 inches. Rev D Added Hard error blink Error Chart Reformatted document. Removed sections. Page ii 100-08072 Rev D Feb-08 Programmer’s Guide BANKjet® 2500 General Information Feb-08 100-08072 Rev D Page iii Change Log BANKjet® 2500 Programmer’s Guide ® BANKjet 2500 Disclaimer © 2007 Transact Technologies, Inc. All rights reserved. NOTICE TO ALL PERSONS RECEIVING THIS DOCUMENT: The information in this document is subject to change without notice. No part of this document may be reproduced, stored or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Transact Technologies, Inc. ("Transact"). This document is the property of and contains information that is both confidential and proprietary to Transact. Recipient shall not disclose any portion of this document to any third party. TRANSACT DOES NOT ASSUME ANY LIABILITY FOR DAMAGES INCURRED, DIRECTLY OR INDIRECTLY, FROM ANY ERRORS, OMISSIONS OR DISCREPANCIES IN THE INFORMATION CONTAINED IN THIS DOCUMENT. Some of the product names mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective companies. Transact, PowerPocket, Magnetec, Insta-Load, BANKjet, Ithaca, and "Made to Order. Built to Last" are registered trademarks and BANKjet is a trademark of Transact Technologies, Inc. Copyright © 2007 Transact Technologies, Inc. All rights reserved. Revision A, Nov 2007 Printed in USA. Regulatory Compliance North America: EMI: FCC Class B Safety: UL (US) CUL (Canada) Europe: CE Marking: CLASS B: EN55022, EN50081-1 (optional) Safety: TUV Other: CB Certificate Federal Communications Commission Radio Frequency Interference Statement The BANKjet® 2500 Printer complies with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC rules. These regulations are designed to minimize radio frequency interference during installation; however, there is no guarantee that radio or television interference will not occur during any particular installation. Interference can be determined by turning the equipment off and on while the radio or television is on. If the printer causes interference to radio or television reception, try to correct the interference by one or more of the following measures: · Reorient the radio or television receiving antenna · Relocate the printer with respect to the receiver · Plug the printer and receiver into different circuits If necessary, the user should consult their dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio/TV Interference Problems. This booklet is available from the US Government Printing Office, Washington, DC 20402. Ask for stock number 004-000-00345-4. Page iv 100-08072 Rev D Feb-08 Programmer’s Guide BANKjet® 2500 General Information Canadian Department of Communications Radio Interference Statement The BANKjet® 2500 Printer does not exceed Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Transact Technical Support Monday through Friday, 8 A.M. to 5 P.M. Eastern Standard Time (excluding holidays). To obtain Technical Support, call: Transact's Ithaca Facility at (607) 257-8901, or (877) 7ITHACA(877 748 4222). Service Information Transact Technologies Incorporated has a full service organization to meet your printer service and repair requirements. If your printer needs service, please contact your authorized printer service center. If any problems still persist, you can directly contact the Ithaca Facility’s Technical Support Department at (607) 257-8901 or (877) 7ITHACA(877 748 4222) for a return authorization. International customers should contact your distributor for services. Transact offers the following service programs to meet your needs. · Extended Warranty · Depot Repair · Maintenance Contract · Internet Support Please have the following information at hand: 1. The Model Number and Serial Number. 2. A list of any other peripheral devices attached to the same port as the printer. 3. The application software, operating system, and network you are using. 4. A copy of your printer’s Configuration Settings. 5. What happened and what you were doing when the problem occurred. 6. How you tried to solve the problem. Warranty Information Transact’s BANKjet® 2500 Printers come with a standard 24-month warranty that commences upon shipment from factory, and covers parts and labor. An optional warranty, covering both parts and labor for an additional 12 months, may be purchased separately. Repairs are warranted for 90 days from the date of repair or for the balance of the original warranty period, which ever is greater. Return Materials Authorization and Return Policies If the technical support person determines that the printer should be serviced at our facility, and you want to return the printer for repair, a Returned Materials Authorization (RMA) number must be issued before returning the printer. Prepare the printer being returned for repair as follows: 1. Remove and discard ink cartridges. 2. Pack the printer to be returned in the original packing material. Packing items may be purchased from Transact's Ithaca Facility. 3. Return only the accessories that a Support Technician asks you to include. 4. Write the RMA number clearly on the outside of the box. Shipping Printers Never ship a printer by any means with any ink cartridge installed. Be sure to save the packing materials in the event that you need to send the printer in for servicing. Transact Technologies is not responsible for damaged return items that are not packaged in original shipping material. Feb-08 100-08072 Rev D Page v Change Log BANKjet® 2500 Programmer’s Guide Where Can You Find More Information? Our Internet Support and Sales Services www.Transact-tech.com Transact Technologies Inc. maintains an Internet web site with content devoted to product support. Within the Support Services section you can find the most current versions of the Operator’s Guide and Programmer’s Guide. 1. Upon entering our web site, you will be brought to the “Welcome to Transact” screen. This intro page has the Ithaca Brand listed at the top right. Click on the Ithaca logo. 2. Locate and click on the Technical Support button in the green area of the “Welcome to Ithaca” screen. 3. Use the bottom pulldown box to select the appropriate information for the printer model that you are using. Contacting Transact’s Ithaca Facility Contact Transact’s Ithaca facility for information about the BANKjet® 2500 Printer and how it works with your system. For information on international distribution, visit our web site at www.Transact-tech.com. Contact the Transact’s Sales and Technical Support Departments at the following address and telephone or fax numbers. Technical Support Receive technical support, order documentation, request additional information, or send in a printer for service. Sales Order supplies, receive more product information, or order product brochures. Transact Technologies Incorporated Ithaca Facility 20 Bomax Drive Ithaca, NY 14850 USA Telephone (877) 7ITHACA(877 748 4222) or (607) 257-8901 Main fax (607) 257-8922 Sales fax (607) 257-3868 Technical Support fax (607) 257-3911 Web site http://www.Transact-tech.com Supplies http://www.transactsupplies.com Page vi 100-08072 Rev D Feb-08 Programmer’s Guide BANKjet® 2500 Table of Contents Table of Contents BANKJET® 2500 IV Disclaimer iv Copyright iv Regulatory Compliance iv North America: iv Europe: iv Federal Communications Commission Radio Frequency Interference Statement iv Canadian Department of Communications Radio Interference Statement v Transact Technical Support v Service Information v Warranty Information v Return Materials Authorization and Return Policies v Shipping Printers v Where Can You Find More Information? vi Our Internet Support and Sales Services vi Contacting Transact’s Ithaca Facility vi Technical Support vi Sales vi Transact Technologies Incorporated vi Table of Contents vii Table of Tables x Table of Figures xi BANKJET® 2500 FEATURES 12 Standard Features 12 Optional Features 13 Additional Supported devices and tools 13 Drivers and Utilities Available 13 Supported Emulations 13 Printing the Configuration Summary Receipt 15 Placing the Printer In Self-Test Mode (printing the Configuration Summary Receipt) 15 Exiting Self-Test Mode 15 Matching Printer Configuration Settings to your System 15 Printer Self Testing and Diagnostics 16 Printer Self-Testing 16 Placing the Printer In Self-Test Mode 17 Exiting Self-Test Mode 17 Remote Power Down 17 Self-Test Hints and Suggestions 17 Level 0 Diagnostics 18 Firmware Test 18 Boot Loader Mode 18 Second Level Boot loader 18 Self-Test Diagnostics