About the Contributors

cxxix

Siran Mukerji, a Jawahar Lal Nehru scholar for her doctorate in Human Resource Development, also has completed her masters in distance education and public administration. She has been Interna- tional Research Fellow of Open University Business School (2009) at Open University (UK). At Arab Open University Saudi Arabia, she was a faculty member in Business Administration for three years. She is one of the Editors-in-Chief of International Journal of Technology and Educational Marketing (IJTEM) and Author/Editor of Teaching Case Books on Innovations in Educational Marketing, Interac- tive Technology Environments, Technology Enhanced Learning, Transnational Learning and Techno- logically Enabled Environments, and Technological Adaptability and Transnational Learning. She has contributed articles in standard national and international journals and also presented papers in national and international conferences. Dr. Mukerji is a member of review committees for numerous international conferences and journals. Her current research interests include performance management and HRM in open and distance learning institutions. In her parent institution, IGNOU (India), she is Deputy Director, responsible for student recruitment and related support services management in the present region.

Purnendu Tripathi, an International Research Fellow (2009) of Open University Business School (OUBS) at Open University (UK), has a Ph.D in Management. At Arab Open University (AOU) Saudi Arabia, as a faculty member in Business Administration, he was faculty mentor, programme and course coordinator entrusted with the responsibility of training and development of the faculty members teaching in Open and Distance Learning (ODL) environment, besides his own teaching and research in ODL. Currently, he is serving as one of the Editors-in-Chief of International Journal of Technology and Educational Marketing (IJTEM). He has authored/edited five Teaching Case Books on Innovations in Educational Marketing, Interactive Technology Environments, Technology Enhanced Learning, Trans- national Learning and Technologically Enabled Environments, and Technological Adaptability and Transnational Learning. His current research interests include Higher Education Management, Higher Education Marketing, and Academic Program Life Cycle (APLC). In his parent institution, IGNOU (India), he is Deputy Director, looking after academic management and student support services in open and distance learning.

* * * About the Contributors

Gilbert Ahamer, a senior scientist at the Austrian Academy of Sciences – Institute for Geographic Information Science, was also a lecturer at five different Austrian universities on “Climate Models and Climate Change,” “Technology Assessment,” “Systems Analysis,” and “Environmental Technology,” and an EU adviser to five neighbouring countries. He tries to establish quality criteria for intercultural, interdisciplinary, and inter-paradigmatic dialogue in peace and understanding. His original Web-based negotiation game “Surfing Global Change” reached the final round of the highest awarded European Prize on media didactics, the MEDIDAPRIX 2007. His current area of research includes interdisciplinary science and practice after roles of studying, teaching, administration, consultancy, and research in the fields of physics, environment, air pollution, climate change, gaming, didactics, geography, economics, and globalisation.

Henry C. Alphin Jr., is a higher education administrator and research affiliate of Drexel University, and a higher education consultant. Mr. Alphin’s academic research focuses on the intersection of philosophy, economics, and higher education. His research efforts on higher education include: the history and future of global accreditation; philosophy of higher education; economic impact, development and analysis in higher education; e-learning accessibility and disability theory; virtual worlds and higher education; institutional research and assessment topics; non-traditional leadership; and strategic planning.

Pilar Aparicio-Chueca, PhD in Business Administration is Senior Lecturer at the University of Barcelona, Spain. She has a Business Administration degree from the University of Barcelona. She is focused on organisational service business and the entrepreneurship. She has published several articles in both national and international academic journals. At the same time, she is involved in some consultancy projects, most of them related with the improvement on quality education, although have also been implicated in other fields, mainly in health organisations.

Ian Benest obtained his Bachelor, Master, and Doctorate degrees at the University of Essex in the nineteen seventies. He then worked at the Science and Engineering Research Council’s Rutherford Appleton Laboratories for five years before joining the Department of Computer Science at the University of York. Now officially retired, he is currently a University Fellow. His on-going research interests are associated with the user-interface to hypermedia systems, particularly their exploitation in computer- based teaching and learning. Design is focused on an inclusive design strategy so that everyone can use the same user-interface. This strategy extends from the interaction level to the functional behaviour of appropriate tools, and provides support for those who would not regard themselves as disabled.

Jeffery P. Bieber is an Associate Professor in the Department of Educational Policy Studies and Evaluation at the University of Kentucky where he has served as Director of Graduate Studies and the Director of the Office of Higher Education Research. His research continues to examine faculty work issues and graduate preparation for faculty careers. He has served on the editorial boards of Research in Higher Education and The Review of Higher Education; his authored and co-authored work has appeared in The Journal of Higher Education, Research in Higher Education, and The Handbook of Higher Education: Research and Practice.

cxxx About the Contributors

Maria Fuentes Blasco is Associate Professor of Marketing at the University of Pablo de Olavide, Spain. Her main teaching and research interests include services marketing, marketing for higher education, business to consumer marketing and marketing research. She has published articles in several international journals such as Journal of Marketing for Higher Education, International Review of Public and Non-profit Marketing, The International Review of Retail, Distribution and Consumer Research, Indus- trial Marketing Management, International Journal of Hospitality Management, The Service Industries Journal, Industrial Management & Data Systems Journal, Journal of Services Marketing among others.

Lisa Bloom is a Professor of Special Education at Western Carolina University in the School of Teaching and Learning. She is the graduate program director and teaches courses in gifted and special education. She earned her EdD in special education from West Virginia University. She was awarded the Botner award for superior teaching and the Chancellor’s engage teaching award. She serves as a consultant for online learning for Coulter Faculty Center at Western Carolina University. Her research interests include online teaching and learning, creativity, and addressing the social and emotional needs of learners.

Kelly D. Bradley is at University of Kentucky, having doctorate in quantitative research, evaluation, and measurement. Her research is anchored in quantitative evaluation and measurement, with a focus on Survey Research and the Rasch model. She is actively engaged in the American Educational Research Association (AERA), American Statistical Association (ASA), and National Council of Measurement in Education (NCME), and is a reviewer for various journals with a focus on measurement and statistics. She has over 75 regional and national presentations and has published over 25 peer-reviewed manuscripts. Dr. Bradley teaches quantitative methods, measurement, and statistics courses.

Paul Breen is Director of English Language Programmes at the University of East Anglia’s Lon- don campus. Previously he has managed programmes and taught in the University of Greenwich, the University of East London, and Seoul National University of Technology in South Korea. He is a PhD candidate and Masters graduate of the University of Manchester, specialising in the areas of Educational Technology and English Language Teaching. This is his third book chapter published by IGI Global and he has also had a range of articles in other publications. His specialist research areas are in online education, blended learning, teacher development, and most recently teacher identity.

Derek Campbell is a Master of Social Work student at the University of Windsor. He was formerly a member of the Canadian Forces, and has worked in supervisory positions in the field of child welfare and youth mental health in case management, assessment, and behavioral management. Derek operates from a holistic theoretical grounding in critical social theory, medical theory, anti-oppressive theory, post-modernist theory, and feminist theory. His experiential and education background have led to research interests in the areas of social work ethics, mental health, post-traumatic stress disorder in military populations, critical incident and chronic stress, and stress and resiliency.

cxxxi About the Contributors

Elena Cano is Professor, Department of Didactics and Educational Organization at the University of Barcelona. She has doctorate degree in Philosophy and Education and has received PhD Extraordinary Award of the University of Barcelona in 1995-1996. She also has degrees in Economics and Business Administration. Presently, she teaches courses in different degrees and postgraduate studies of Peda- gogy and Teacher Training, basically about school organization and educational assessment subjects. Her research interest is mainly assessment in higher education. She is currently coordinating an R & D project on evaluation of competences of university students.

Irene Carter, Ph.D., is an Associate Professor in the School of Social Work. Formerly, she taught at Dalhousie University and Mount St. Vincent University and continues to teach disability studies and social work courses at the University of Windsor. Irene worked for the Government of Nova Scotia, in a number of different managerial portfolios related to program development, service delivery, and human resources. At the University of Windsor, she continues her focus on developmental disabilities both in research and as a member of the inter-disciplinary disability studies committee. Her scholarly, professional, and community interests reflect her experiences and focus on the development of effective support strategies for individuals with disabilities and their families.

Alice Cassidy, Ph.D. is a science educator, wildlife biologist, and educational developer. She has over 25 years of experience teaching, facilitating and writing about natural history, teaching and learning and professional development in higher education and in the community. She focuses on active pedagogies, sustainability education and leadership, and students as active collaborators.

Maribel Peró Cebollero, PhD, is a full time Teacher in the Department of Methodology of the Be- havioral Sciences in the Psychology Faculty (University of Barcelona). She is a member of the research group Grup de Tècniques Estadístiques Avançades Aplicdes a la Psicologia (GTEAAP), Consolidated Group of Teaching Innovation recogniszed by the University of Barcelona “Grup de desenvolupament per a l’aprenentatge de l’estadística en salut” and to the Institut de Recerca en Cervell, Cognició i Con- ducta (IRC3), recognized by the University of Barcelona. Her research interests include the study of robust indices in the statistical decision test, epidemiological studies, fMRI data and the application of methodology in applied areas.

Tak Cheung Chan, Professor of Educational Leadership, Kennesaw State University, is a former school teacher and administrator in Hong Kong School System, Greenville County Schools, SC, Cobb County Schools and Gwinnett County Schools, GA. He had also served as an educational leadership faculty at Valdosta State University and Georgia Southern University. His areas of academic interest include educational planning, school facilities planning, school business management, principal-ship, and international education.

Alan Cheung is currently an associate professor in the Department of Educational Administration and Policy and an associate director of the Center for University and School Partnership at the Chinese University of Hong Kong. His research areas include international education, bilingual education, com- prehensive school reform, educational technology, and research reviews.

cxxxii About the Contributors

Karina R. Clemmons is an Assistant Professor of Secondary Education at the University of Arkansas at Little Rock. Dr. Clemmons has taught English as a Second Language in middle school, high school, and adult settings in the U.S. and abroad. Her research interests include technology in education, second language acquisition, teacher preparation, and young adult literature as a means to improve content area literacy. Her work has appeared in The Science Teacher, Science Scope, and the text Teaching Young Adult Literature Today: Insights, Considerations, and Perspectives for the Classroom Teacher.

Ivy A. Click is a Research Coordinator in the Department of Family Medicine at East Tennessee State University (ETSU). She is currently a Doctor of Education candidate in Educational Leadership and Policy Analysis at ETSU. Her research interests include social media and higher education, primary care and rural medicine, quality improvement, and health disparities.

Gloria Berenguer Contrí is Professor of Marketing at the University of Valencia, Spain. Her main teaching and research interests include logistics, TIC, and post-purchase processes as satisfaction and loyalty. She has published articles in several international journals as International Journal of Service Industry Management, Industrial Marketing Management, The Service Industries Journal, Industrial Management & Data Systems, The International Review of Retail, Distribution and Consumer Research, Journal of Retailing and Consumer Service, International Journal of Retailing and Distribution, among others.

Ruth Gannon Cook, Ed.D., is an Associate Professor in Chicago, USA, at DePaul University in the School for New Learning since 2003. She received her Ed.D, with an emphasis in Instructional Technology. She also received a Certificate for Advanced Studies from the Queens College, Cambridge, United Kingdom, with an emphasis in Change Diffusion and Technology Integration. Prior to working at DePaul University, she worked for the University of Houston-Clear Lake and the University of Hous- ton (Houston, Texas, USA) for eight years. She is currently also serving as the Editor of the Journal of Educators Online, a peer-reviewed indexed online journal.

Paul C. Corrigan, Doctor of Education, currently teaches in the Department of English at City Uni- versity of Hong Kong. He has also taught at universities in Japan and the United States. He holds a from the University of Bristol; Master of Arts (TESOL) from Teachers College, Columbia University; Master of Arts in English (Literary Studies) from Chinese University of Hong Kong; Postgraduate Certificate in Hong Kong Law from City University of Hong Kong; and Bachelor of Arts in English and history from Indiana University.

James P. Coyle, Ph.D., is an Associate Professor in the School of Social Work at the University of Windsor, Canada. He teaches social work practice skills including professional writing skills, using examples from his twenty years as a social work practitioner in child welfare, mental health, and family services agencies. He has assisted community agencies who were developing continuing education workshops for human services staff. He has also helped evaluate and design undergraduate and graduate level social work curricula by developing clear learning outcomes for individual courses, aligning courses within programs, and developing new courses. Dr. Coyle’s research examines the nature of resilience in families affected by chronic or acute adversity.

cxxxiii About the Contributors

Mindy Crain-Dorough, an Assistant Professor of Educational Research at Southeastern Louisiana University is teaching doctoral quantitative and qualitative research methods courses and serving as methodologist on dissertation committees. She received a Doctorate of Philosophy in educational research methodology and previously worked as an Education Research Analyst at the Louisiana Department of Education in the areas of school and district accountability, assessment, and data analysis and reporting. Dr. Dorough, president of the Louisiana Education Research Association, she also serves on the editorial board for two journals, the International Review of Educational Leadership and the International Review of Higher Education Administration.

Steven Culver is Senior Associate Director of the Office of Assessment and Evaluation at Virginia Tech. His areas of interest include the measurement of the quality of education, especially as it relates to international and cross-country comparisons. He is the author of several refereed articles and book chapters on classroom evaluation practices, outcomes assessment, program evaluation, and student persistence in higher education. In addition, he has served as an evaluation consultant to such diverse organizations as the Education Ministry of Finland, the National Community College Center for Coop- erative Education, the Junior Engineering Technical Society, the State Council for Higher Education in Virginia, and the United States Department of Education.

Jessica Cunningham, Ph.D. in Educational Policy Studies and Evaluation, had worked as an assistant professor of Educational Research at Western Carolina University and currently works as faculty at Georgetown College. Her expertise includes statistical analysis, educational testing and assessment, research methods, survey design and analysis. She has received two national awards at the annual conference of the American Educational Research Association (AERA) for her work in designing, analyzing, and interpreting survey data. She has co-authored five national research reports for the American Association for Employment in Education (AAEE). With more than fifteen national research presentations, she has dedicated herself to constructing accurate and meaningful measures as well as developing user-friendly ways to present these outcomes to any audience.

Sharon Dole, PhD in special education, focusing on learning disabilities, gifted education, and assessment, is presently a professor in the School of Teaching and Learning at Western Carolina Uni- versity where she coordinates and teaches classes in the gifted licensure and gifted MAED programs. Her research interests include creativity, diversity issues in education, twice exceptional students, and online teaching and learning. In 2008, Dr. Dole received the Jay M. Robinson e-Teaching Award and the Chancellor’s Engaged Teaching Award.

Amal Elasri Ejjaberi, a PhD candidate, is adjunct instructor at the University of Barcelona. Her field of study focuses on service management and entrepreneurship and other areas such as leadership and organizational change. She has published articles in national academic journals and international book chapters. She is also involved in consultancy projects, related with the improvement on quality education and sports organisations.

cxxxiv About the Contributors

James M. Fetterly, a PhD in mathematics education, teaches undergraduate and graduate students in teacher education programs at the University of Arkansas at Little Rock. He is interested in how future teachers can develop mathematical creativity, and how they can use problem posing to foster conceptual understanding of mental constructs in the discipline.

Ruth Gannon-Cook, Ed.D., is an Associate Professor in Chicago, USA, at DePaul University in the School for New Learning since 2003. She received her Ed.D, with an emphasis in Instructional Technology. She also received a Certificate for Advanced Studies from the Queens College, Cambridge, United Kingdom, with an emphasis in Change Diffusion and Technology Integration. Prior to working at DePaul University, she worked for the University of Houston-Clear Lake and the University of Hous- ton (Houston, Texas, USA) for eight years. She is currently also serving as the Editor of the Journal of Educators Online, a peer-reviewed indexed online journal.

Irene Gil is Professor of Marketing at the University of Valencia, Spain. Her main teaching and research interests include business-to-business marketing, services marketing, consumer behaviour and retailing. She has taught these topics in undergraduate and postgraduate courses. She has published articles in several international journals as the Annals of Tourism Research, Industrial Marketing Management, International Journal of Hospitality Management, Tourism Management, The Service Industries Jour- nal, International Journal of Contemporary Hospitality Management, Industrial Management & Data Systems Journal, International Journal of Retail & Distribution Management, among others.

Jeremy Glover is a qualified chef and a teacher for the department of hospitality, tourism, and event management at Swinburne University of Technology. He has over 6 years of experience in teaching international students and dealing with LLN issues specific to this cohort. Jeremy has a strong interest in effective communication strategies and integration of international students with local students and developing/adapting learning programs to suit their needs.

Deryn Graham is currently a Senior Lecturer at the Business School, and a former Visiting Fellow at the School of Computing and Mathematical Sciences, University of Greenwich. Dr. Graham’s background and qualifications are in Computer Science and Artificial Intelligence, and Education. Deryn Graham’s teaching and research interests are in the areas of E-Learning and Teaching, Human-Computer Interaction and Interaction Design, Visualisation, E-Logistics, and Artificial Intelligence, areas in which she has both published and held grants. She is the Editor, Chair, and Organiser of an annual Workshop in E-Learning, in collaboration with the Higher Education Academy (HEA).

Joan Guàrdia-Olmos is Professor in Methodology of Behavioral Sciences the University of Bar- celona. His current areas of research are Statistical Data Analysis and Epidemiological Studies. He is currently associated with Group for Academic Innovation (“Grup pel desenvolupament de l’aprenentatge de l’estadística en salut), Consolidated Research Group (“Tècniques Estadístiques Avançades Aplicades a la Psicologia 2009 SGR 388”) and Education Research Group (“Anàlisi del format del material docent en l’ensenyament de l’estadística per a psicòlegs”).

cxxxv About the Contributors

Judith A. Hayn is currently Associate Professor of Secondary Education at the University of Ar- kansas at Little Rock. Hayn is the chair of SIGNAL (Special Interest Group—Network on Adolescent Literature) affiliated with the International Reading Association. She has published numerous young adult book reviews and articles in the field of adolescent literature and recently co-edited the text Teaching Young Adult Literature Today: Insights, Considerations, and Perspectives for the Classroom Teacher.

Kristin Heathcock is a librarian at Hillsborough Community College in Plant City, Florida. She is currently pursuing a doctor of education degree at the University of Florida in Gainesville, Florida. As a doctoral candidate in educational technology, she has focused on the student support needs of online students. As a librarian, she is particularly interested in the role that the library plays for online students. Her current research focuses on the outcomes of embedded librarians in online courses.

Christopher Hill is the Director of Research Training and Academic Development, University of Nottingham Malaysia Campus, overseeing the Graduate School, Academic Profesional Development and the PGCHE. Dr Hill works closely with colleagues in the UK and China to provide training and strategic direction in support of the University’s international strategy. His research interests include transnational education and its impact in SE Asia, the development of international education and the student experience in the global arena. Dr Hill has published and presented in the field of international education, worked on international research and training projects and was awarded a 2012 U21 Teach- ing and Learning Network Fellowship to research internationalisation and global citizenry. Dr Hill is a Convenor for the Knowledge Without Borders Network, based at The University of Nottingham Malaysia Campus.

Andrew Hunt is the Department Chair of Teacher Education, and an Associate Professor at the University of Arkansas at Little Rock (UALR). Professor Hunt is dedicated to the betterment of teacher education through best practices at UALR. This is evidenced by the systemic change brought about by the integration of technology into field assessment of pre-professionals and interns, as well as, advancing the development of digital education. He is committed to increasing technology skills in others for utiliz- ing technology in accessing and processing information into knowledge. His current research interests include the quality measure and delivery of online education, particularly in the preparation of teachers.

Teri Hunt has her degrees in information technology and in learning systems technology education. She is currently an information technology instructor at the University of Arkansas for Medical Sciences (UAMS). Mrs. Hunt is dedicated to the betterment of institutions through the utilization of information platforms, systems, and software tools that streamline and make the workflow environment more effective and efficient. Mrs. Hunt’s research interests include the quality of online delivery systems and the uses of EPIC software in the medical profession as well as the advances of SIM technology in medical training.

Georgeta Ion has degree in Psychology and Educational sciences, MD in Management and Evaluation in Education from the University of Bucharest and PhD in Educational Sciences from the University of Barcelona. Her research topics among others include: university organizational culture, the relationship between research, and educational practices and competency-based assessment at university level. Her research interests are related to higher education, competences-based assessment, and evidence-based practice in HE area.

cxxxvi About the Contributors

Natalia Jaria-Chacón, PhD, is a Lecturer at University of Barcelona, Spain. Her research is mainly focused in operations management, economics of education and business management. She has published several articles in both national and international academic journals. She has been involved in some consultancy projects, most of them related with the improvement on quality education.

Patricia Kearney is a Research Associate in the School of Computing and Mathematics at the Univer- sity of Ulster. In her research career, she has been involved in a range of user-centred projects, publishing peer-reviewed papers in areas such as educational inclusion for people with disabilities, contextually and semantically enhanced recommender systems and speech-recognition health monitoring tools.

Swapna Kumar is a Clinical Assistant Professor at the School of Teaching and Learning, University of Florida, USA. She coordinates the online doctoral program in Educational Technology and teaches courses on distance learning, blended learning, the design and development of online environments, technology integration, and media ecologies. Her research interests include online education (design, development, facilitation, and assessment), blended learning, online communities, doctoral education, and the integration of new technologies in higher education.

Karl A. Kumpfmüller is the founder of the “Global Studies” initiative for a developmental curriculum at Graz University, Austria. Having received training in adult education, gestalt therapy and supervision, he is also a board member of the Austrian Information Service on Development Policy, the Austrian Centre for Peace Research and Peace Education, manager of the Peace Centre Graz and the leader of the Project: Interfaith Europe within the programme of Graz 2003 cultural capital of Europe. Dr. Kumpfmüller is a University lecturer for development economy and development policy at the Uni- versity of Graz and guest lecturer at the universities of Cologne, Erlangen, and Bologna.

Kenneth E. Lane is the Hibernia National Bank Endowed Professor of and Director of the doctoral program in Educational Leadership as well as the Graduate Coordinator of the Department of Educational Leadership & Technology at South Eastern Louisiana University. Earlier he served as the Director of the National Center for Excellence in Distance Learning at California State University, San Bernardino, a project to provide educational opportunities for the civilian workforce in the U.S. Navy. Dr. Lane has an extensive background in Educational Administration and Leadership including Assistant Dean, Depart- ment Chair and Program Coordinator on the university level. Additionally, he has chaired initiatives in developing copyright and intellectual property policies as well as successful accreditation procedures. Dr. Lane, a Doctorate in Educational Administration, is the Executive Director of the International Academy of Educational Leadership, President-Elect of the Education Law Association (ELA) and has served on various committees with ELA including service as the Chair of the Publications Committee. He is also co-Editor of the National Council of Professors of Educational Administration (NCPEA) Yearbook and recently served as the Editor of the Education Leadership Review. He has over 150 publications in professional journals and books and over 140 presentations at local, state, national, and international conferences.

cxxxvii About the Contributors

Dahlia Leng is the Executive Director at Aston Group, Hong Kong, which comprises of Aston Educa- tion and Aston Institute. Aston Education recruits students for Australia and United Kingdom institutions while Aston Institute is a private school in Hong Kong and delivers transnational courses from overseas. Dahlia is currently pursuing her Master of Education from the University of Bristol.

Ho Keat Leng is lecturer at National Institute of Education, Nanyang Technological University. He has been teaching business subjects in tertiary educational institutions for several years and is an ac- credited Teacher in Higher Education with the Staff and Educational Development Association, United Kingdom. He is also the Academic Advisor to Aston Group, Hong Kong. Ho Keat’s research interest is in retail management, sports marketing and education. He holds a Bachelors Degree in Business Ad- ministration from the National University of Singapore, a Masters Degree in Business Administration from the University of Leicester and a Doctor of Philosophy in Business and Management from the University of South Australia.

Mei-Yan Lu is a professor of educational administration at San Jose State University. She served as a Senior Fellow Nangyang Technological University in Singapore, has served as a public school teacher, and has been a consultant to multiple government agencies. Her academic work has focused primarily on hybrid and blended learning and faculty development. She was named a Millennium Leadership Initiative Fellow and has been a visiting scholar at Stanford University, Silpakorn University, and Chulalongkorn University (both in Thailand). She is the Past President for the International Division of the Association for Educational Communication and Technology (AECT).

Suzanne Martin is a Reader in Health Sciences at the University of Ulster in Northern Ireland. Her research focus is on new and emerging technologies within Health and Social Care to support participa- tion and inclusion of people living with a disability. This work is carried out as part of a cross faculty multi-disciplinary team of researchers who work within a living lab. In addition, Suzanne is Chair of the Research and Development Board of the College of Occupational Therapists and is also currently a Council member. Furthermore, Suzanne is a member of the Office of Research Ethics Committee Northern Ireland (ORECNI) and a trainer and contributor to the Cochrane library. She has successfully contributed to a range of EU and Nationally funded research projects and is currently focusing on Brain Neural Computer Interfaces (BNCI) and outcome measurement tools for electronic assistive technologies.

Katerina Mavrou is an Assistant Professor in Inclusive Education and Educational/Assistive Tech- nology at the European University Cyprus. She holds a PhD in Technology and Inclusive Education. Her research interests focus on design of inclusive learning environments and the implementation of AT, ICT and accessibility. She has participated in various research projects and has several publications in international journals.

cxxxviii About the Contributors

Mary Sheila E. McDonald, having earned her Juris Doctor from Temple University School of Law, is currently the Associate Dean of La Salle University’s School of Business in Philadelphia, Pennsylva- nia. She is a member of the Pennsylvania Bar, American Academy of Legal Studies in Business, Beta Gamma Sigma, Delta Sigma Pi, and Delta Mu Delta. She is an Executive Board member of MAACBA and Villa Maria Academy Alumnae Association and an executive member of the International Visitors Council of Philadelphia. Her research interests include the legal and ethical issues of social networking and its impact on employment decisions and its increasing use as evidence in personal injury, divorce, and custody cases, as well as the legal and ethical issues surrounding students with intellectual disabilities access and success in postsecondary education. She is the faculty advisor to Delta Sigma Pi, the professional business fraternity and serves on several committees at the university.

Maria Meletiou-Mavrotheris is an Associate Professor at the European University Cyprus, and Direc- tor of the Research Laboratory in ICT-Enhanced Education. She has a Ph.D. in Mathematics Education and her research work contributes to several areas of mathematics, science, and technology education. She has coordinated numerous EU and locally funded projects and has a respectable publication record in scholarly national and international journals.

Evan G. Mense is currently an Assistant Professor in the Department of Educational Leadership and Technology and is currently serving as Director of the Masters in Educational Leadership Program at South Eastern Louisiana University. Dr. Mense has extensive background in Educational Administration and Leadership as a public school administrator in Missouri.

Michael T. Miller is a professor of higher education and associate dean in the College of Education and Health Professions at the University of Arkansas. He was previously an associate dean at San Jose State University and served on the faculties of the University of Alabama and the University of Nebraska. He has served as the editor of three journals and on the boards of directors for the Eastern Educational Research Association, National Orientation Director’s Association, Council for the Study of Community Colleges, and the National Data Base on Faculty Involvement in Governance. He has worked in a variety of countries, including Egypt, Jamaica, Hungary, Ireland, and China.

UmmeSalma Mujtaba, Doctorate in Business Administration (DBA), is a faculty member in Management and International Business in the School of Management and Languages (SML), Heriot Watt University (Dubai Campus). Dr. Mujtaba is course coordinator and teaches the postgraduate (PG) International Business for International Business Management Programme of the University and is also undergraduate year 1 and 2 coordinator at the SML–Dubai. She is Member review board Online EDUCA Berlin, Member Quality review board Aga Khan University, Institute of Education Develop- ment.(Higher Education) AKU-IED, Visiting Faculty – Institute of Business Administration – Karachi, Iqra University Karachi, Bahria University Karachi. Her current areas of research are Higher Education, Student Experience, Strategy, Total Quality, and Operations Management.

cxxxix About the Contributors

Maurice Mulvenna is Professor of Computer Science in the School of Computing and Mathematics at the University of Ulster. At Ulster, he has been closely involved in research in assistive technologies and the application of information and computing technologies to support social inclusion for people with disabilities. A Fellow of the British Computer Society, he is also co-founder of the TRAIL Living Lab, founded to engage with users of assisted living and other technology enhanced services. He served for three years on Ofcom’s Advisory Committee on Older and Disabled People, is a Senior Member of both the IEEE and ACM, and serves on the editorial boards for several journals including the Journal of Assistive Technology and the Journal of Computers in Healthcare. He has over 250 publications in pervasive computing and has served on over 120 program committees, including IEEE Pervasive Com- puting, IEEE Pervasive Computing and Applications, and Pervasive Systems.

Richard E. Newman is a professor and chair of the Department of Physical Education at Presbyterian College. Prior to his academic career, he spent 20 years as a college football coach at such institutions as the University of the Pacific and South Dakota State University. A prolific author, he has written extensively about college students who participate in athletics, addressing such issues as sportsmanship and equality. A former University of Arkansas-Monticello faculty member, the majority of his academic work has focused on the business of college athletics, from historical analyses to reform efforts. He was recognized for his outstanding teaching skills by receiving the CASE South Carolina Outstanding Professor Award.

Peter Nicholl, who has 18 years teaching experience, gained a 2:1 Class Honours degree in Electronic Systems from the University of Ulster in 1991, and completed a PhD in Feature Directed Spiral Image Compression in 1994, also from the University of Ulster. Dr. Nicholl has been the undergraduate course director for the last 5 years on the BSc (Hons.) Interactive Multimedia Design, and therefore has insight into the issues of transition to university and the general administration associated with this pastoral role. He is also the faculty representative on the university disability committee. Peter Nicholl was the Principle Lead on the Uni4U Initiative that was a 3-year project to investigate barriers for young people in transitioning to third level education in Northern Ireland.

Amanda L. Nolen is an Associate Professor of Educational Foundations at the University of Arkansas at Little Rock. Her research interests include best practices in teacher preparation, teacher retention, and exploring the application of research methodologies in virtual environments. Her work has appeared in Educational Researcher, Routledge’s Theory into Practice, and Educational Psychology Review.

Sarah Nyrose completed her B.Sc., with a focus on environmental studies, at the University of British Columbia, Vancouver. During her time as an undergraduate, she worked on many sustainability initiatives on campus and in the community. She has just started a Doctor of Naturopathic Medicine degree at the Boucher Institute of Naturopathic Medicine.

cxl About the Contributors

Nadia O’Connell, Ph.D in education agent relationship marketing, is a lecturer at Stenden Univer- sity, Indonesia, General Manager of International Education Marketing Consultancy, Australia and an Adjunct Researcher for the International Education Research Centre CQ University, Sydney. She has presented papers in a number of international conferences including the Australian International Educa- tion Conference (AEIC) and the European Association for International Education (EAIE) Conference. She specialises in international education marketing and worked in the field of marketing for over 16 years. Her main research interests are international education marketing, relationship marketing, and marketing strategy.

Moradeke Olaniyan is currently a Researcher and IT Manager at the University of Greenwich, Busi- ness School. Mrs Olaniyan’s background and qualifications are in Information Systems and Business Management. She currently manages the development and support of new Business Information Systems and Technology initiatives for the Business School. Moradeke Olaniyan’s teaching and research interests are in the areas of Management Information Systems and Digital Literacy in Higher Education. She is a member of the Executive Board for the Business School.

Isolina Oliveira, a doctorate in Educational Psychology, is an Assistant Professor in the Department of Education and Distance Teaching, at Universida de Aberta, Portugal. She is an active researcher in the areas of teacher education and reflective practice, competence-based learning assessment and group work collaboration in online environments. As a researcher at the Educational Innovation Institute, Lisbon, her research focused on k-12 learning assessment. Isolina is a member of the Distance Education and E-learning Laboratory (Universida de Aberta).

Alda Pereira, PhD in Education, Associate Professor at Universida de Aberta (UAb) (the Portuguese Open University), Department of Education and Distance Teaching, Lisbon, Portugal. She is the Director of Research Institute at UAb and she is a researcher in Distance Education and eLearning Laboratory. Her current areas of interest are Online Education, Web Social, and Learning Communities. She is the director of Doctoral Program in Education and of the Master Program in Educational Multimedia Communication. She is author and co-author of many articles in refereed Magazines, Conference Pro- ceedings, Book Chapters, and Books. She participated in several European projects and she coordinates other research projects.

Jennifer Redpath, Ph.D. in Computing Science, has main research interests in the field of recommender algorithms and data mining. While completing her graduate studies she undertook one-to-one work with the Student Support Register at the University of Ulster, working with disabled students in higher education. This assignment led to an interest in the experiences of disabled students in higher education and to working on the Uni4U initiative.

cxli About the Contributors

Jasmine Renner is a Fulbright Specialist scholar and currently a tenured Associate Professor in the Department of Educational Leadership and Policy Analysis at East Tennessee State University. She is also the director of Development and International Outreaches at Develop Africa Inc. She is the Founder and CEO of a global consulting group; the Cross Cultural Leadership Network and the author of five books, numerous peer-reviewed refereed journal articles and several book chapters on Leadership, creativity and higher education administration. She is a two-term recipient of the “PEO International Peace Schol- arship award” and a recipient of the “Shanklin Excellency Outstanding International Scholar Award.”

Michael D. Richardson is the Meraux Endowed Professor of Educational Leadership and Head of the Department of Educational Leadership and Technology at South Eastern Louisiana University. He previously held faculty and administrative appointments at Western Kentucky University, Clemson University, Georgia Southern University, and Mercer University. Dr. Richardson served as Founding Editor of the Journal of School Leadership, an internationally refereed journal of educational leadership, as Editor of The Journal of At-Risk Issues and Founding Editor of Contemporary Issues in Educational Leadership and The Mercer Journal of Educational Leadership. He has authored or edited fifteen books, published more than one hundred twenty five articles in professional journals, and made more than two hundred presentations to regional, national and international professional organizations.

Michael J. Roszkowski, a Ph.D. in Educational Psychology, is currently the Assistant Provost for Evaluation Services at La Salle University. Previously, Dr. Roszkowski worked at The American College, where he served as an Associate Professor of Psychology and had an administrative role as the Director of Marketing Research. Earlier in his career, he worked as an Evaluation Specialist at The Woodhaven Center, a residential facility for developmentally disabled persons run by Temple University. Dr. Rosz- kowski has been on the Board of Editors for the Journal of Genetic Psychology since 1984. He is also on the Advisory Board for Behavioral & Experimental Economics Abstracts and serves on the Scientific Review Committee of the Delaware Valley Science Fairs, Inc.

Marianne Russo, an EdD in Educational Leadership, is a product of the corporate sector, having been an Assistant Vice President and HR Director of a bank early in her career. She then spent 21 years as an educator with field experience at all levels of K-12, including administrative components. She has been adjunct faculty at Florida Atlantic University for approximately 16 years and is now a Visiting Assistant Professor and Associate of the Graduate Faculty who specializes in the teaching of qualitative and quantitative research, inclusive of statistical applications. She is a member of the following honor societies: Phi Lambda Theta, Phi Kappa Phi, Kappa Delta Pi, and Phi Delta Kappa. She received the Exceptional Faculty Award at Florida Atlantic University. Her research is based within the framework of higher education, adult education, technology, and social justice.

Margarita García Sanchis, Ph.D, is technical staff of learning innovation at the Learning and Quality Center of the University of Valencia (Spain). She has Grade in Economics (University of Valencia) and Grade in Social and Cultural Anthropology (UNED). She has published articles in several journals and international congress. Her main research interests include cross-cultural analysis, services marketing, consumer behaviour, post-purchase processes, and higher education.

cxlii About the Contributors

Amy L. Sedivy-Benton, PhD is an Assistant Professor for Teacher Education at the University of Arkansas at Little Rock. Prior to her appointment in Arkansas, Dr. Sedivy-Benton worked with several not-for-profit organizations focusing on teacher quality and policies around teachers and education, as well as the use of technology in K-12 schools. Dr. Sedivy-Benton’s research has focused primarily on teachers’ intentions in the profession, and policies surrounding those decisions; as well as online course instruction. She has presented both regionally and nationally on both topics, as well as serving on editorial board for The Journal of Educational Research. She is a member of American Educational Research Association.

Yona Sipos is completing her doctorate in Integrated Studies in Land and Food Systems at the Univer- sity of British Columbia, Vancouver. She works in the areas of sustainability education and community- university engagement, with a focus on community food systems. Yona’s teaching and research aims to connect university students with community, government, and business leaders to collaborate on applied food system and sustainability action research.

Margot Soven is Professor of English at La Salle University and Director of the Core Curriculum. Her essays and reviews have appeared in journals such a College Composition and Communication, Journal of the Council of Writing Program Administrators, and others. She is the author of What the Writing Tutor Needs to Know, Teaching Writing in Middle and Secondary Schools, and Write to Learn: A Guide to Writing Across the Curriculum. She has co-edited Writing Across the Curriculum: A Guide to Developing Writing Programs, WAC for the New Millennium, Writings from the Workplace: A History of Technical Writing, Composing a Community: A History of Writing Across the Curriculum, and most recently, Linked Courses For General Education and Integrative Learning (Stylus, 2012).

Scott Spreat is currently Vice President for Behavioral Health with Woods Services Incorporated. Woods Services provides residential supports and treatments to individuals who have intellectual disability, autism spectrum disorder, and a variety of other disabilities. As Vice President for Behavioral Health, he is responsible for the provision of all therapy services in this multi-state program that serves approximately 1000 individuals. He is also responsible for risk management and government relations. He is a licensed psychologist, and he holds a doctorate in Educational Psychology from Temple Uni- versity. Professional interests include applied behavior analysis, social policy outcome research, and green farm equipment.

Carolyn Stevenson is a doctorate in Education with an emphasis in Educational Leadership and Organizational Change. She is currently a full-time faculty member for the Communication Department and Lead Faculty Advisor for the Liberal and Professional Studies degrees at Kaplan University. She has over 18 years teaching and administrative experience in higher education, including 13 years experience in online education. Prior to pursuing a career in higher education, Carolyn worked in the publishing field and served as a technical writing consultant. She has been working for the Kaplan University since 2004 and has served in both administrative and faculty roles.

cxliii About the Contributors

Gabriele Strohschen, Ed.D. is Associate Professor and Faculty Mentor at DePaul University’s School for New Learning (SNL), and served as Director for the Graduate Programs. She designed and implemented SNL’s first transnational graduate program in Thailand, and co-developed several of the school’s graduate program options. She was the inaugural director of National-Louis University’s online graduate program in adult education until 2003. Her international work has focused on action research and education program development and evaluation in Kenya, Afghanistan, Germany, Thailand, China, and Mexico. Dr. Strohschen has been Visiting Professor and Dissertation Advisor at the Universities in Thailand, India, and USA. Dr. Strohschen is President of the Adult and Higher Education Alliance and President of the Phi Beta Delta Honor Society – Delta Theta Chapter, DePaul University.

Roy Sutton, Ph.D. is a professor in Centennial, Colorado, USA, at Jones International University in the School of Education. He received his Ph.D. with a specialization in community college administration and curriculum development. For the past 20 years, he has served in various higher education administrative positions including Associate Dean, Dean, and Campus President as well as Staff Education Director for a large teaching hospital.

Ori Talor is an MSW candidate in the School of Social Work at the University of Windsor in Ontario, Canada. He is currently a research assistant. Mr. Talor also has experience of assisting with research for a social work study on religion and spirituality as well as assisting with a presentation for a social policy related study. He has also had experience in assisting with psychology research, as well as being a peer mentor.

Luís Tinoca, Ph.D. in Science Education, had worked at the Portuguese Open University where he was president of the pedagogical council (2009-2010) and coordinator of the in-service professionaliza- tion program (2007-2010). Presently, he is an assistant professor at the Institute of Education (University of Lisbon) and coordinator of the teacher education master and doctoral program. He has experience in the development of both graduate and undergraduate courses at the Institute of Education and at the Portuguese Open University (in online environments), and is a member of the Unit of Research and Development in Education and Training, at the Institute of Education, and a collaborator of the Distance Education and eLearning Laboratory.

Xavier M. Triadó, PhD in Business Administration is Deputy Director of Science of Education In- stitute, at the University of Barcelona. He is a Professor of Management and Organisational Behaviour, and Director of the master’s degree in Sport Business Management. He is focused on services management and entrepreneurship. He has published several articles in national and international academic journals. He is also involved in some consultancy projects, at service and sports business management.

Elena Verezub, a doctorate in Education, is a Language and Academic Skills Advisor at Swinburne University of Technology, Australia. She has over 15 years of teaching experience in TESOL, Educa- tion, and Educational Psychology, both in Australia and overseas. Elena’s professional and research interests include E-learning and hypertext literacy; study expectations in TAFE and Higher Education environments; teaching language and academic skills to TAFE, undergraduate and postgraduate students; psychological aspects of text memorisation.

cxliv About the Contributors

Kristy Kowalske Wagner is completing her PhD in Educational Psychology specializing in Gifted and Creative Education in the Department of Educational Psychology and Instructional Technology at the University of Georgia. She works as an adjunct professor at Western Carolina University and has been a teacher of gifted middle school students at Rugby Middle School for nine years. Her interests are flow in the classroom, spiritually gifted students and online teaching and learning.

Jonathan G. Wallace is Professor of Innovation and Director of Knowledge & Technology Transfer in the Faculty of Computing & Engineering at the University of Ulster, with direct responsibility for the commercialisation of the Faculty’s research, industrial collaboration, and consultancy provision. His excellence in both Knowledge & Technology Transfer and lecturing has been recognised by his being awarded both a Distinguished Business Fellowship and Distinguished Teaching Fellowship. He is a member of IEEE and is Chair of the IET Policy Group for Northern Ireland. He is a subject expert in the fields of HCI & User-Centred Design, Internet & Multimedia Technologies, and Connected Health. He has a track record in the development of innovative Connected Health service solutions and is a consultant to a number of Health and Social Care Trusts.

Hua Wang (PhD in Education), is currently involved in an e-learning project, where she is responsible for designing instructional materials and learning tasks. Her research interests include e-learning and e-literacy; incorporating ICT into TAFE and Higher Education sectors; designing e-learning materials and e-activities; teaching language skills to post-secondary students.

Victor C. X. Wang is an Associate Professor, Department of Educational Leadership & Research Methodology, at Florida Atlantic University. Dr. Wang’s research and writing activities have addressed workforce education, the foundations of adult education, adult teaching and learning, training, transfor- mative learning, cultural issues in vocational and adult education, distance education, human performance technology, instructional/administrative leadership, assessment and evaluation of learning, and curriculum development. He has published more than 150 journal articles, book chapters, and books, including two encyclopedias and one handbook of research and has been a reviewer for five national and international journals. Currently, he serves as the editor in chief of the International Journal of Adult Vocational Education and Technology. Three of the books he has written and edited have been adopted as required textbooks by major universities in the United States and in China.

Ho Yin Wong is a senior lecturer in Deakin Graduate School of Business, Deakin University, Aus- tralia. He has published in a number of international journals which include International Marketing Review, Journal of Strategic Marketing, Journal of Product and Brand Management, Journal of Global Marketing, and Asia Pacific Journal of Marketing and Logistics, among others. Dr. Wong co-authored an article for the Journal of Islamic Marketing, which was chosen as a Highly Commended Award Winner at the Emerald Literati Network Awards for Excellence 2011. He is also a co-author of a book, Building a Marketing Plan: A Complete Guide. His main research interests are international marketing, branding, and marketing strategy.

cxlv About the Contributors

Jocelyn L. N. Wong is assistant professor in the Department of Educational Administration and Policy, The Chinese University of Hong Kong. Her research interests are decentralization policy, teacher learning and education in China. Her current research is on professional development of teachers.

Betty K. Wood is the Coordinator of Middle Childhood Education program, as well as, assisting the UALR Summer Laureate University for Youth (SLUFY) program to help ensure that future teachers are getting the most from the experience. Dr. Wood is interested in getting new teachers to use the cutting- edge teaching technologies that are now available, and employing them in a mathematics classroom. Both she and Dr. Fetterly have recently developed an app that allows teachers to consider alternative ways of solving math algorithms.

Linda K. Worley is an Associate Professor in the German Studies Division of Modern and Classical Languages, Literatures and Cultures where she has served as Director of Graduate Studies and Division Director. Her PhD is from the University of Cincinnati; she also studied at the University of Freiburg and Erlangen University in Germany. When she was director of UK’s Teaching and Learning Center, she concentrated on issues dealing with new faculty as well as the Preparing Future Faculty initiative funded by PEW grants. She is currently co-director of the University of Kentucky’s Teaching and Learning Certificate. She is co-editor of the journal Colloquia Germanica; her authored and co-authored work has appeared in, among others, The Journal of Higher Education, The ADFL Bulletin of the Modern Language Association, and The German Quarterly.

Carlise Wynne, a tenured Associate Professor is the Associate Director of the Center for Global Engagement at the University of North Georgia. She has served as a faculty member and as the Chair of the department of Education. She received her Doctorate in Education and is a sitting member of the Board of Examiners of the Professional Standards Commission, the Co-Director of the Steps to College summer language enrichment program, and works extensively abroad as a consultant to the Ministry of Education of Belize.

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