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General Managers' Report to the Sustainable Transport Committee Meeting 11 May 2016 1

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General Managers' Report to the Sustainable Transport Committee Meeting 11 May 2016 1 Report 16.159 Date 3 May 2016 File CCAB-20-144 Committee Sustainable Transport Committee Authors Wayne Hastie, General Manager, Public Transport Luke Troy, General Manager, Strategy General Managers' report to the Sustainable Transport Committee meeting 11 May 2016 1. Purpose To inform the Committee of Greater Wellington Regional Council (GWRC)’s activities relating to the Committee’s areas of responsibility. 2. Metlink Public Transport 2.1 PT network development and planning 2.1.1 PTOM (a) Rail Transition to commencement of the Partnering Agreement with Transdev Wellington Ltd on 3 July 2016 remains on-schedule, with a number of commercial and operational matters resolved since contract signing. (b) Bus Draft of the Partnering Agreement contract has been provided to New Zealand Transport Agency for review and approval, and Request for Tender (RFT) documentation is nearing completion. The RFT documentation is expected to be tabled for approval by Council on 29 June 2016. A demonstration electric bus will be available for the Electric Vehicle symposium being held in the Wellington Region on 27 June 2016. (c) New Wellington Bus network Process for managing traffic resolutions and civil works required for new network infrastructure with Wellington City Council (WCC) is working well, with a number of resolutions planned to go to a WCC Transport and Urban Design Committee meeting at the end of June. CCAB-20-144 PAGE 1 OF 19 (d) Business readiness Overall GWRC readiness for commencement of the rail partnering contract continues to progress satisfactorily. The Metlink website – www.metlink.org – has been significantly enhanced with the progressive inclusion of all functionality provided by the current TranzMetro site, which will no longer be available once the new contract starts. 2.1.2 Integrated fares and ticketing (a) National Ticketing Programme GWRC’s active participation in the National Ticketing Programme (NTP) continues. This includes membership on the Strategy and Planning work-stream and subcommittee evaluating a range of implementation scenarios for national ticketing. A roadmap for the deployment of a national solution is expected to be presented to NTP Steering Group in May 2016 and the NTP Governance Group in June 2016. Subject to acceptance of the roadmap, the next phase of national ticketing would likely be progressed via a business case process. (b) Interim bus ticketing A critical ticketing implementation deadline for Council is commencement of the first PTOM bus contract as GWRC is to provide a ticketing system to operators. Key decisions are expected to be with Council in June 2016. (c) Fares transition Good progress continues to be made on the fares and products transition in the lead up to the new rail operator start date. Following the Council meeting on 24 February this year, officers have been working with Transdev and TransMetro to develop a Fare Media Transition Plan. The Plan provides guidance on operational transition matters related to fares such as branding, stock management, sales and validation. 2.1.3 Policy development (a) Planning for future accessibility needs Discussion on bicycle provision on trains at the Sustainable Transport Committee (STC) meeting on 31 March also raised the issue of future provision for public transport users with mobility aids (e.g. mobility scooters). Research has been initiated for the production of a wider report on future public transport accessibility. This report will utilise demographic and public transport usage forecasts to identify areas of policy that may need to be developed to serve the changing needs of the region’s population. CCAB-20-144 PAGE 2 OF 19 2.1.4 Service planning and reviews (a) Wellington In conjunction with the operator, staff are investigating timetable and scheduling improvements for approximately five of the worst performing services from a reliability perspective. There are clear indications from the operator that these changes will not be able to be delivered by way of a fiscally neutral variation. Work is ongoing with the operator to understand the costs and benefits of the proposed changes. (b) Kapiti In preparation for the PTOM tendering of Kapiti bus services, an operational review of Kapiti bus services was undertaken between September 2015 and March 2016. This review included input from Kapiti Coast District Council (KCDC), local community boards, and customer feedback received over the last few years. The review identified a number of areas where improvements to reliability, attractiveness and efficiency of the bus services could be made. Customer and community awareness and affirmation of the proposed changes is planned to occur during June/July 2016. We will be asking for feedback around the specific changes, and identification of any fine tuning that could be made. The outcomes of the engagement and subsequent recommendations are anticipated to be brought to the September STC meeting, to enable the changes to be included in the preparation for award of the Kapiti PTOM bus contract. (c) Wairarapa In preparation for the PTOM tendering of Wairarapa bus services an operational review of Wairarapa bus services was completed between September 2015 and March 2016. This review included input from the three Wairarapa territorial authorities, the bus operator and a review of patronage and reliability data. The review found a general satisfaction with services with the most significant issue identified being the lack of Sunday bus services. The potential improvements to the Wairarapa bus network will be included in the PTOM tender in order to establish robust costings for the changes, and thus the affordability. Once PTOM tenders have been evaluated and the preferred tender for Wairarapa is selected, the recommendations for Wairarapa bus network changes will be brought to the Committee. The Wairarapa Passenger Rail Services Working Party (comprising two elected members from each territorial authority in Wairarapa and GWRC) met for the first time in Carterton on Monday 2 May 2016. Councillors Swain and McPhee attended on behalf of GWRC with support from officers. The Working Party is an informal working party set up to explore opportunities to improve Wairarapa Passenger Rail Services. At the meeting it was acknowledged that the reliability and punctuality of rail services to and from Wairarapa has improved significantly in recent months. Other matters discussed included: bikes on trains, funding for track improvements, additional weekend services and special services for events. CCAB-20-144 PAGE 3 OF 19 (d) School Bus Services In preparation for the PTOM tendering of schools bus services, officers propose meeting with schools over the coming months. The intention is to gather information on school bus services and to identify issues or opportunities for improvement. The focus will be on existing services, rather than seeking new school bus services. Officers expect to report back on a proposed way forward by early August. 2.2 Rail operations 2.2.1 Service performance (a) Patronage Year-to-date 2015/16 patronage to March is up 3% compared with 2014/15, including increases of over 4% for both the Kapiti Line and the Johnsonville Line. Ongoing roadworks and delays on State Highway 1 have influenced demand on the Kapiti Line. In response, additional capacity on two evening services has been provided, allowing space for an extra 500 passengers in total. (b) Punctuality and reliability Year-to-date 2015/16 reliability to March is high with 99.7% of all scheduled services being delivered. Year-to-date 2015/16 punctuality to March (on-time to 5 minutes) was at 94.2% overall. Punctuality across the network in the month of March was 96.9%. (c) Johnsonville noise All Johnsonville services are running with Matangi 2 trains fitted with wheel noise dampers and some with on-board flange lubricators. Over time, considerable effort has gone into reducing the noise and improvements have been made with positive feedback received from some residents. However, feedback from other residents suggests that we need to keep looking at ways to further reduce the noise levels. A noise monitoring station is allowing us to objectively monitor noise levels and measure the benefits of further initiatives. (d) Wairarapa line peak punctuality Punctuality on the Wairarapa Line is back to the levels being delivered before summer. Overall punctuality on the Wairarapa Line was 86% during March and performance of Peak services was 94.4%. During the summer period, punctuality was affected by heat restrictions. Significant renewal work was undertaken to decrease the number of temporary speed restrictions (which are now down below the agreed targets). CCAB-20-144 PAGE 4 OF 19 Work is continuing to ensure the impact of heat restrictions is decreased next summer. 2.2.2 Asset management (a) Rolling stock Fleet reliability and availability is generally going well. The Matangi 1 retrofit programme is now complete, providing improved fleet reliability and operational flexibility. The rollout of the Matangi 2 fleet is progressing well. The last Ganz Mavag Units are expected to be removed from service at the end of May 2016, prior to preparation for shipment to Africa. A Ganz Mavag has been provided to Canterbury Railway Society, located at Ferrymead in Christchurch for preservation. (b) Bikes on Trains - Wairarapa The AG van will be placed on the Wairarapa train service during the weekends to provide increased bicycle storage capacity. A trial is planned for May 2016, prior to the AG van undertaking a bogie overhaul. Upon completion of the trial and bogie overhaul, it is proposed that the van will be used for additional bike capacity during the weekends. Promotion is expected to commence in July 2016. (c) Stations Station cleaning and minor maintenance tenders recently closed with a new contractor being awarded the contract to clean and maintain all stations on the rail network with the exception of Wellington. The new contract will commence on 1 July 2016 and run through to 2019 with options to extend by a further two 1 year periods.
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